@webex/cc-store 1.28.0-ccwidgets.50 → 1.28.0-ccwidgets.52

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
@@ -1,4 +1,4 @@
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- import { IContactCenter, Team, WithWebex, IdleCode, InitParams, IStore, ILogger, IWrapupCode, ICustomState } from './store.types';
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+ import { IContactCenter, Team, WithWebex, IdleCode, InitParams, IStore, ILogger, IWrapupCode, ICustomState, TaskMetaData } from './store.types';
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  import { ITask } from '@webex/plugin-cc';
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  declare class Store implements IStore {
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  private static instance;
@@ -14,9 +14,8 @@ declare class Store implements IStore {
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  currentTask: ITask;
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  isAgentLoggedIn: boolean;
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  deviceType: string;
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+ taskList: Record<string, ITask>;
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  dialNumber: string;
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- taskList: ITask[];
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- wrapupRequired: boolean;
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  currentState: string;
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  customState: ICustomState;
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  consultCompleted: boolean;
@@ -30,8 +29,12 @@ declare class Store implements IStore {
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  showMultipleLoginAlert: boolean;
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  callControlAudio: MediaStream | null;
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  consultOfferReceived: boolean;
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+ featureFlags: {
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+ [key: string]: boolean;
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+ };
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  isEndConsultEnabled: boolean;
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  allowConsultToQueue: boolean;
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+ taskMetaData: Record<string, TaskMetaData>;
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  constructor();
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  static getInstance(): Store;
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  registerCC(webex?: WithWebex['webex']): Promise<void>;
@@ -23,7 +23,19 @@ type IdleCode = {
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  isSystem: boolean;
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  isDefault: boolean;
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  };
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+ type TaskMetaData = {
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+ consultCompleted: boolean;
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+ consultInitiated: boolean;
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+ consultAccepted: boolean;
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+ isQueueConsultInProgress: boolean;
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+ currentConsultQueueId: string;
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+ consultStartTimeStamp: number;
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+ consultOfferReceived: boolean;
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+ };
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  interface IStore {
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+ featureFlags: {
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+ [key: string]: boolean;
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+ };
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  teams: Team[];
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  loginOptions: string[];
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  cc: IContactCenter;
@@ -33,11 +45,11 @@ interface IStore {
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  wrapupCodes: IWrapupCode[];
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  currentTask: ITask;
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  incomingTask: ITask;
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- taskList: ITask[];
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+ taskList: Record<string, ITask>;
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+ taskMetaData: Record<string, TaskMetaData>;
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  isAgentLoggedIn: boolean;
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  deviceType: string;
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  dialNumber: string;
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- wrapupRequired: boolean;
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  currentState: string;
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  lastStateChangeTimestamp?: number;
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  lastIdleCodeChangeTimestamp?: number;
@@ -60,8 +72,7 @@ interface IStore {
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  interface IStoreWrapper extends IStore {
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  store: IStore;
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  setCurrentTask(task: ITask): void;
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- setWrapupRequired(value: boolean): void;
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- setTaskList(taskList: ITask[]): void;
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+ refreshTaskList(): void;
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  setIncomingTask(task: ITask): void;
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  setDeviceType(option: string): void;
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  setDialNumber(input: string): void;
@@ -103,6 +114,7 @@ declare enum TASK_EVENTS {
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  CONTACT_RECORDING_PAUSED = "ContactRecordingPaused",
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  CONTACT_RECORDING_RESUMED = "ContactRecordingResumed",
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  AGENT_WRAPPEDUP = "AgentWrappedUp",
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+ AGENT_OFFER_CONTACT = "AgentOfferContact",
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  AGENT_CONSULT_CREATED = "AgentConsultCreated"
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  }
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  declare enum CC_EVENTS {
@@ -124,5 +136,5 @@ interface ICustomStateReset {
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  type ICustomState = ICustomStateSet | ICustomStateReset;
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  declare const ENGAGED_LABEL = "ENGAGED";
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  declare const ENGAGED_USERNAME = "Engaged";
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- export type { IContactCenter, ITask, Profile, Team, AgentLogin, WithWebex, IdleCode, InitParams, IStore, ILogger, IWrapupCode, IStoreWrapper, ICustomState, DestinationType, BuddyDetails, ContactServiceQueue, };
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+ export type { IContactCenter, ITask, Profile, Team, AgentLogin, WithWebex, IdleCode, InitParams, IStore, ILogger, IWrapupCode, IStoreWrapper, ICustomState, DestinationType, BuddyDetails, ContactServiceQueue, TaskMetaData, };
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  export { CC_EVENTS, TASK_EVENTS, ENGAGED_LABEL, ENGAGED_USERNAME };
@@ -1,8 +1,12 @@
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- import { IStoreWrapper, IStore, InitParams, TASK_EVENTS, CC_EVENTS, IWrapupCode, WithWebex, ICustomState, IdleCode, IContactCenter, ITask, BuddyDetails, ContactServiceQueue } from './store.types';
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+ import { IStoreWrapper, IStore, InitParams, TASK_EVENTS, CC_EVENTS, IWrapupCode, WithWebex, ICustomState, IdleCode, IContactCenter, ITask, BuddyDetails, ContactServiceQueue, TaskMetaData } from './store.types';
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  declare class StoreWrapper implements IStoreWrapper {
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  store: IStore;
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- onTaskRejected?: (reason: string) => void;
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+ onTaskRejected?: (task: ITask, reason: string) => void;
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+ onTaskAssigned?: (task: ITask) => void;
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  constructor();
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+ get featureFlags(): {
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+ [key: string]: boolean;
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+ };
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  get teams(): Team[];
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  get loginOptions(): string[];
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  get cc(): IContactCenter;
@@ -14,9 +18,8 @@ declare class StoreWrapper implements IStoreWrapper {
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  get wrapupCodes(): IWrapupCode[];
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  get currentTask(): ITask;
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  get isAgentLoggedIn(): boolean;
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- get taskList(): ITask[];
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+ get taskList(): Record<string, ITask>;
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  get incomingTask(): ITask;
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- get wrapupRequired(): boolean;
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  get currentState(): string;
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  get lastStateChangeTimestamp(): number;
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  get lastIdleCodeChangeTimestamp(): number;
@@ -33,6 +36,8 @@ declare class StoreWrapper implements IStoreWrapper {
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  get currentConsultQueueId(): string;
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  get isEndConsultEnabled(): boolean;
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  get allowConsultToQueue(): boolean;
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+ get taskMetaData(): Record<string, TaskMetaData>;
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+ setTaskMetaData: (taskId: string, data: TaskMetaData) => void;
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  setCurrentTheme: (theme: string) => void;
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  setShowMultipleLoginAlert: (value: boolean) => void;
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  setDeviceType: (option: string) => void;
@@ -41,10 +46,9 @@ declare class StoreWrapper implements IStoreWrapper {
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  setLastStateChangeTimestamp: (timestamp: number) => void;
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  setLastIdleCodeChangeTimestamp: (timestamp: number) => void;
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  setIsAgentLoggedIn: (value: boolean) => void;
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- setWrapupRequired: (value: boolean) => void;
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  setCurrentTask: (task: ITask) => void;
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  setIncomingTask: (task: ITask) => void;
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- setTaskList: (taskList: ITask[]) => void;
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+ refreshTaskList: () => void;
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  setWrapupCodes: (wrapupCodes: IWrapupCode[]) => void;
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  setConsultCompleted: (value: boolean) => void;
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  setConsultInitiated: (value: boolean) => void;
@@ -55,17 +59,18 @@ declare class StoreWrapper implements IStoreWrapper {
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  setIsQueueConsultInProgress: (value: boolean) => void;
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  setCurrentConsultQueueId: (queueId: string | null) => void;
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  setState: (state: ICustomState | IdleCode) => void;
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- setTaskRejected: (callback: ((reason: string) => void) | undefined) => void;
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+ setTaskRejected: (callback: ((task: ITask, reason: string) => void) | undefined) => void;
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+ setTaskAssigned: (callback: ((task: ITask) => void) | undefined) => void;
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  setCCCallback: (event: CC_EVENTS | TASK_EVENTS, callback: any) => void;
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  setTaskCallback: (event: TASK_EVENTS, callback: any, taskId: string) => void;
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  removeCCCallback: (event: CC_EVENTS) => void;
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  removeTaskCallback: (event: TASK_EVENTS, callback: any, taskId: string) => void;
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  init(options: InitParams): Promise<void>;
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  registerCC: (webex?: WithWebex["webex"]) => Promise<void>;
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- handleTaskRemove: (event: any) => void;
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- handleTaskEnd: (event: any) => void;
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+ handleTaskRemove: (taskId: any) => void;
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+ handleTaskEnd: () => void;
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  handleTaskAssigned: (event: any) => void;
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- handleTaskWrapUp: (event: any) => void;
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+ handleTaskWrapUp: (task: any) => void;
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  handleTaskMedia: (track: any) => void;
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  handleConsultCreated: () => void;
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  handleConsulting: (event: any) => void;
@@ -77,7 +82,7 @@ declare class StoreWrapper implements IStoreWrapper {
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  handleStateChange: (data: any) => void;
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  handleMultiLoginCloseSession: (data: any) => void;
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  handleTaskHydrate: (event: any) => void;
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- handleTaskReject: (taskId: string, reason: string) => void;
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+ handleTaskReject: (task: ITask, reason: string) => void;
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  getBuddyAgents: () => Promise<Array<BuddyDetails>>;
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  getQueues: () => Promise<Array<ContactServiceQueue>>;
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  cleanUpStore: () => void;
@@ -0,0 +1,2 @@
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+ import { Profile } from './store.types';
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+ export declare function getFeatureFlags(agentProfile: Profile): {};
package/package.json CHANGED
@@ -1,7 +1,7 @@
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  {
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  "name": "@webex/cc-store",
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  "description": "Webex Contact Center Widgets: Widgets Store",
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- "version": "1.28.0-ccwidgets.50",
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+ "version": "1.28.0-ccwidgets.52",
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  "main": "dist/index.js",
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  "license": "MIT",
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  "publishConfig": {
@@ -23,7 +23,7 @@
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  "dependencies": {
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  "mobx": "6.13.5",
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  "typescript": "5.6.3",
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- "webex": "3.8.0-next.56"
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+ "webex": "3.8.0-next.61"
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  },
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  "devDependencies": {
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  "@babel/core": "7.25.2",