@webex/cc-store 1.28.0-ccwidgets.44 → 1.28.0-ccwidgets.46

package/dist/index.js

@@ -3688,7 +3688,7 @@ eval("__webpack_require__.r(__webpack_exports__);\n/* harmony export */ __webpac
 /***/ ((__unused_webpack_module, exports, __webpack_require__) => {
 
 "use strict";
-eval("\n\nObject.defineProperty(exports, \"__esModule\", ({\n  value: true\n}));\nexports[\"default\"] = void 0;\nvar _webexCore = __webpack_require__(/*! @webex/webex-core */ \"../../../node_modules/@webex/webex-core/dist/index.js\");\nvar _events = _interopRequireDefault(__webpack_require__(/*! events */ \"../../../node_modules/events/events.js\"));\nvar _types = __webpack_require__(/*! ./types */ \"../../../node_modules/@webex/plugin-cc/dist/types.js\");\nvar _constants = __webpack_require__(/*! ./constants */ \"../../../node_modules/@webex/plugin-cc/dist/constants.js\");\nvar _constants2 = __webpack_require__(/*! ./services/constants */ \"../../../node_modules/@webex/plugin-cc/dist/services/constants.js\");\nvar _services = _interopRequireDefault(__webpack_require__(/*! ./services */ \"../../../node_modules/@webex/plugin-cc/dist/services/index.js\"));\nvar _WebexRequest = _interopRequireDefault(__webpack_require__(/*! ./services/core/WebexRequest */ \"../../../node_modules/@webex/plugin-cc/dist/services/core/WebexRequest.js\"));\nvar _loggerProxy = _interopRequireDefault(__webpack_require__(/*! ./logger-proxy */ \"../../../node_modules/@webex/plugin-cc/dist/logger-proxy.js\"));\nvar _Utils = __webpack_require__(/*! ./services/core/Utils */ \"../../../node_modules/@webex/plugin-cc/dist/services/core/Utils.js\");\nvar _types2 = __webpack_require__(/*! ./services/config/types */ \"../../../node_modules/@webex/plugin-cc/dist/services/config/types.js\");\nvar _constants3 = __webpack_require__(/*! ./services/config/constants */ \"../../../node_modules/@webex/plugin-cc/dist/services/config/constants.js\");\nvar _TaskManager = _interopRequireDefault(__webpack_require__(/*! ./services/task/TaskManager */ \"../../../node_modules/@webex/plugin-cc/dist/services/task/TaskManager.js\"));\nvar _WebCallingService = _interopRequireDefault(__webpack_require__(/*! ./services/WebCallingService */ \"../../../node_modules/@webex/plugin-cc/dist/services/WebCallingService.js\"));\nvar _types3 = __webpack_require__(/*! ./services/task/types */ \"../../../node_modules/@webex/plugin-cc/dist/services/task/types.js\");\nvar _MetricsManager = _interopRequireDefault(__webpack_require__(/*! ./metrics/MetricsManager */ \"../../../node_modules/@webex/plugin-cc/dist/metrics/MetricsManager.js\"));\nvar _constants4 = __webpack_require__(/*! ./metrics/constants */ \"../../../node_modules/@webex/plugin-cc/dist/metrics/constants.js\");\nfunction _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }\nclass ContactCenter extends _webexCore.WebexPlugin {\n  namespace = 'cc';\n  LoggerProxy = _loggerProxy.default;\n  constructor(...args) {\n    super(...args);\n    this.eventEmitter = new _events.default();\n    // @ts-ignore\n    this.$webex = this.webex;\n    this.$webex.once(_constants.READY, () => {\n      // @ts-ignore\n      this.$config = this.config;\n\n      /**\n       * This is used for handling the async requests by sending webex.request and wait for corresponding websocket event.\n       */\n      this.webexRequest = _WebexRequest.default.getInstance({\n        webex: this.$webex\n      });\n      this.services = _services.default.getInstance({\n        webex: this.$webex,\n        connectionConfig: this.getConnectionConfig()\n      });\n      // TODO: https://jira-eng-gpk2.cisco.com/jira/browse/SPARK-626777 Implement the de-register method and close the listener there\n      this.services.webSocketManager.on('message', this.handleWebSocketMessage);\n      this.webCallingService = new _WebCallingService.default(this.$webex);\n      this.metricsManager = _MetricsManager.default.getInstance({\n        webex: this.$webex\n      });\n      this.taskManager = _TaskManager.default.getTaskManager(this.services.contact, this.webCallingService, this.services.webSocketManager);\n      this.incomingTaskListener();\n      _loggerProxy.default.initialize(this.$webex.logger);\n    });\n  }\n  handleIncomingTask = task => {\n    // @ts-ignore\n    this.trigger(_types3.TASK_EVENTS.TASK_INCOMING, task);\n  };\n  handleTaskHydrate = task => {\n    // @ts-ignore\n    this.trigger(_types3.TASK_EVENTS.TASK_HYDRATE, task);\n  };\n\n  /**\n   * An Incoming Call listener.\n   */\n  incomingTaskListener() {\n    this.taskManager.on(_types3.TASK_EVENTS.TASK_INCOMING, this.handleIncomingTask);\n    this.taskManager.on(_types3.TASK_EVENTS.TASK_HYDRATE, this.handleTaskHydrate);\n  }\n\n  /**\n   * This is used for making the CC SDK ready by setting up the cc mercury connection.\n   */\n  async register() {\n    try {\n      this.metricsManager.timeEvent([_constants4.METRIC_EVENT_NAMES.WEBSOCKET_REGISTER_SUCCESS, _constants4.METRIC_EVENT_NAMES.WEBSOCKET_REGISTER_FAILED]);\n      this.setupEventListeners();\n      const resp = await this.connectWebsocket();\n      this.metricsManager.trackEvent(_constants4.METRIC_EVENT_NAMES.WEBSOCKET_REGISTER_SUCCESS, {\n        ..._MetricsManager.default.getCommonTrackingFieldForAQMResponse(resp),\n        deviceType: resp.deviceType || _constants.EMPTY_STRING\n      }, ['operational']);\n      return resp;\n    } catch (error) {\n      this.metricsManager.trackEvent(_constants4.METRIC_EVENT_NAMES.WEBSOCKET_REGISTER_FAILED, {\n        orgId: error.orgId\n      }, ['operational']);\n      _loggerProxy.default.error(`Error during register: ${error}`, {\n        module: _constants.CC_FILE,\n        method: this.register.name\n      });\n      throw error;\n    }\n  }\n\n  /**\n   * Returns the list of buddy agents in the given state and media according to agent profile settings\n   *\n   * @param {BuddyAgents} data - The data required to fetch buddy agents, including additional agent profile information.\n   * @returns {Promise<BuddyAgentsResponse>} A promise that resolves to the response containing buddy agents information.\n   * @throws Error\n   * @example getBuddyAgents({state: 'Available', mediaType: 'telephony'})\n   */\n  async getBuddyAgents(data) {\n    try {\n      this.metricsManager.timeEvent([_constants4.METRIC_EVENT_NAMES.FETCH_BUDDY_AGENTS_SUCCESS, _constants4.METRIC_EVENT_NAMES.FETCH_BUDDY_AGENTS_FAILED]);\n      const resp = await this.services.agent.buddyAgents({\n        data: {\n          agentProfileId: this.agentConfig.agentProfileID,\n          ...data\n        }\n      });\n      this.metricsManager.trackEvent(_constants4.METRIC_EVENT_NAMES.FETCH_BUDDY_AGENTS_SUCCESS, {\n        ..._MetricsManager.default.getCommonTrackingFieldForAQMResponse(resp),\n        mediaType: data.mediaType,\n        buddyAgentState: data.state,\n        buddyAgentCount: resp.data.agentList.length\n      }, ['operational']);\n      return resp;\n    } catch (error) {\n      const failureResp = error.details;\n      this.metricsManager.trackEvent(_constants4.METRIC_EVENT_NAMES.FETCH_BUDDY_AGENTS_FAILED, {\n        ..._MetricsManager.default.getCommonTrackingFieldForAQMResponseFailed(failureResp),\n        mediaType: data.mediaType,\n        buddyAgentState: data.state\n      }, ['operational']);\n      const {\n        error: detailedError\n      } = (0, _Utils.getErrorDetails)(error, 'getBuddyAgents', _constants.CC_FILE);\n      throw detailedError;\n    }\n  }\n\n  /**\n   * This is used for connecting the websocket and fetching the agent profile.\n   * @returns Promise<Profile>\n   * @throws Error\n   * @private\n   */\n  async connectWebsocket() {\n    try {\n      return this.services.webSocketManager.initWebSocket({\n        body: this.getConnectionConfig()\n      }).then(async data => {\n        const agentId = data.agentId;\n        const orgId = this.$webex.credentials.getOrgId();\n        this.agentConfig = await this.services.config.getAgentConfig(orgId, agentId);\n        _loggerProxy.default.log(`Agent config is fetched successfully`, {\n          module: _constants.CC_FILE,\n          method: this.connectWebsocket.name\n        });\n        if (this.agentConfig.webRtcEnabled && this.agentConfig.loginVoiceOptions.includes(_types.LoginOption.BROWSER)) {\n          this.$webex.internal.mercury.connect().then(() => {\n            _loggerProxy.default.info('Authentication: webex.internal.mercury.connect successful', {\n              module: _constants.CC_FILE,\n              method: this.connectWebsocket.name\n            });\n          }).catch(error => {\n            _loggerProxy.default.error(`Error occurred during mercury.connect() ${error}`, {\n              module: _constants.CC_FILE,\n              method: this.connectWebsocket.name\n            });\n          });\n        }\n        if (this.$config && this.$config.allowAutomatedRelogin) {\n          await this.silentRelogin();\n        }\n        return this.agentConfig;\n      }).catch(error => {\n        throw error;\n      });\n    } catch (error) {\n      _loggerProxy.default.error(`Error during register: ${error}`, {\n        module: _constants.CC_FILE,\n        method: this.connectWebsocket.name\n      });\n      throw error;\n    }\n  }\n\n  /**\n   * This is used for agent login.\n   * @param data\n   * @returns Promise<StationLoginResponse>\n   * @throws Error\n   */\n  async stationLogin(data) {\n    try {\n      this.metricsManager.timeEvent([_constants4.METRIC_EVENT_NAMES.STATION_LOGIN_SUCCESS, _constants4.METRIC_EVENT_NAMES.STATION_LOGIN_FAILED]);\n      const loginResponse = this.services.agent.stationLogin({\n        data: {\n          dialNumber: data.loginOption === _types.LoginOption.BROWSER ? this.agentConfig.agentId : data.dialNumber,\n          teamId: data.teamId,\n          deviceType: data.loginOption,\n          isExtension: data.loginOption === _types.LoginOption.EXTENSION,\n          deviceId: this.getDeviceId(data.loginOption, data.dialNumber),\n          roles: [_constants2.AGENT],\n          // TODO: The public API should not have the following properties so filling them with empty values for now. If needed, we can add them in the future.\n          teamName: _constants.EMPTY_STRING,\n          siteId: _constants.EMPTY_STRING,\n          usesOtherDN: false,\n          auxCodeId: _constants.EMPTY_STRING\n        }\n      });\n      if (this.agentConfig.webRtcEnabled && data.loginOption === _types.LoginOption.BROWSER) {\n        await this.webCallingService.registerWebCallingLine();\n      }\n      const resp = await loginResponse;\n      this.metricsManager.trackEvent(_constants4.METRIC_EVENT_NAMES.STATION_LOGIN_SUCCESS, {\n        ..._MetricsManager.default.getCommonTrackingFieldForAQMResponse(resp),\n        loginType: data.loginOption,\n        status: resp.data.status,\n        // 'LoggedIn'\n        type: resp.data.type,\n        // 'AgentStationLoginSuccess'\n        roles: resp.data.roles?.join(',') || _constants.EMPTY_STRING\n      }, ['behavioral', 'business', 'operational']);\n\n      // TODO: https://jira-eng-gpk2.cisco.com/jira/browse/SPARK-626777 Implement the de-register method and close the listener there\n      // this.services.webSocketManager.on('message', this.handleWebSocketMessage);\n      // this.incomingTaskListener();\n\n      return resp;\n    } catch (error) {\n      const failure = error.details;\n      this.metricsManager.trackEvent(_constants4.METRIC_EVENT_NAMES.STATION_LOGIN_FAILED, {\n        ..._MetricsManager.default.getCommonTrackingFieldForAQMResponseFailed(failure),\n        loginType: data.loginOption\n      }, ['behavioral', 'business', 'operational']);\n      const {\n        error: detailedError\n      } = (0, _Utils.getErrorDetails)(error, 'stationLogin', _constants.CC_FILE);\n      throw detailedError;\n    }\n  }\n\n  /** This is used for agent logout.\n   * @param data\n   * @returns Promise<StationLogoutResponse>\n   * @throws Error\n   */\n  async stationLogout(data) {\n    try {\n      this.metricsManager.timeEvent([_constants4.METRIC_EVENT_NAMES.STATION_LOGOUT_SUCCESS, _constants4.METRIC_EVENT_NAMES.STATION_LOGOUT_FAILED]);\n      const logoutResponse = this.services.agent.logout({\n        data\n      });\n      const resp = await logoutResponse;\n      this.metricsManager.trackEvent(_constants4.METRIC_EVENT_NAMES.STATION_LOGOUT_SUCCESS, {\n        ..._MetricsManager.default.getCommonTrackingFieldForAQMResponse(resp),\n        logoutReason: data.logoutReason\n      }, ['behavioral', 'business', 'operational']);\n      if (this.webCallingService) {\n        this.webCallingService.deregisterWebCallingLine();\n      }\n\n      // TODO: https://jira-eng-gpk2.cisco.com/jira/browse/SPARK-626777 Implement the de-register method and close the listener there\n      // this.services.webSocketManager.off('message', this.handleWebSocketMessage);\n      // this.taskManager.unregisterIncomingCallEvent();\n      // this.taskManager.off(TASK_EVENTS.TASK_INCOMING, this.handleIncomingTask);\n      // this.taskManager.off(TASK_EVENTS.TASK_HYDRATE, this.handleTaskHydrate);\n\n      return resp;\n    } catch (error) {\n      const failure = error.details;\n      this.metricsManager.trackEvent(_constants4.METRIC_EVENT_NAMES.STATION_LOGOUT_FAILED, {\n        ..._MetricsManager.default.getCommonTrackingFieldForAQMResponseFailed(failure),\n        logoutReason: data.logoutReason\n      }, ['behavioral', 'business', 'operational']);\n      const {\n        error: detailedError\n      } = (0, _Utils.getErrorDetails)(error, 'stationLogout', _constants.CC_FILE);\n      throw detailedError;\n    }\n  }\n\n  /* This is used for agent relogin.\n   * @returns Promise<StationReLoginResponse>\n   * @throws Error\n   */\n  async stationReLogin() {\n    try {\n      this.metricsManager.timeEvent([_constants4.METRIC_EVENT_NAMES.STATION_RELOGIN_SUCCESS, _constants4.METRIC_EVENT_NAMES.STATION_RELOGIN_FAILED]);\n      const reLoginResponse = await this.services.agent.reload();\n      this.metricsManager.trackEvent(_constants4.METRIC_EVENT_NAMES.STATION_RELOGIN_SUCCESS, {\n        ..._MetricsManager.default.getCommonTrackingFieldForAQMResponse(reLoginResponse)\n      }, ['behavioral', 'business', 'operational']);\n      return reLoginResponse;\n    } catch (error) {\n      const failure = error.details;\n      this.metricsManager.trackEvent(_constants4.METRIC_EVENT_NAMES.STATION_RELOGIN_FAILED, {\n        ..._MetricsManager.default.getCommonTrackingFieldForAQMResponseFailed(failure)\n      }, ['behavioral', 'business', 'operational']);\n      const {\n        error: detailedError\n      } = (0, _Utils.getErrorDetails)(error, 'stationReLogin', _constants.CC_FILE);\n      throw detailedError;\n    }\n  }\n  getDeviceId(loginOption, dialNumber) {\n    if (loginOption === _types.LoginOption.EXTENSION || loginOption === _types.LoginOption.AGENT_DN) {\n      return dialNumber;\n    }\n    return _constants2.WEB_RTC_PREFIX + this.agentConfig.agentId;\n  }\n\n  /**\n   * This is used for setting agent state.\n   * @param options\n   * @returns Promise<SetStateResponse>\n   * @throws Error\n   */\n\n  async setAgentState(data) {\n    try {\n      this.metricsManager.timeEvent([_constants4.METRIC_EVENT_NAMES.AGENT_STATE_CHANGE_SUCCESS, _constants4.METRIC_EVENT_NAMES.AGENT_STATE_CHANGE_FAILED]);\n      const agentStatusResponse = await this.services.agent.stateChange({\n        data: {\n          ...data,\n          agentId: data.agentId || this.agentConfig.agentId\n        }\n      });\n      this.metricsManager.trackEvent(_constants4.METRIC_EVENT_NAMES.AGENT_STATE_CHANGE_SUCCESS, {\n        ..._MetricsManager.default.getCommonTrackingFieldForAQMResponse(agentStatusResponse),\n        requestedState: data.state,\n        teamId: this.agentConfig?.teams[0]?.teamId ?? _constants.EMPTY_STRING,\n        status: agentStatusResponse.data?.status,\n        subStatus: agentStatusResponse.data?.subStatus,\n        auxCodeId: data.auxCodeId,\n        lastStateChangeReason: data.lastStateChangeReason || _constants.EMPTY_STRING\n      }, ['behavioral', 'business', 'operational']);\n      _loggerProxy.default.log(`SET AGENT STATUS API SUCCESS`, {\n        module: _constants.CC_FILE,\n        method: this.setAgentState.name\n      });\n      return agentStatusResponse;\n    } catch (error) {\n      const failure = error.details;\n      this.metricsManager.trackEvent(_constants4.METRIC_EVENT_NAMES.AGENT_STATE_CHANGE_FAILED, {\n        ..._MetricsManager.default.getCommonTrackingFieldForAQMResponseFailed(failure),\n        state: data.state,\n        auxCodeId: data.auxCodeId,\n        lastStateChangeReason: data.lastStateChangeReason || _constants.EMPTY_STRING\n      }, ['behavioral', 'business', 'operational']);\n      const {\n        error: detailedError\n      } = (0, _Utils.getErrorDetails)(error, 'setAgentState', _constants.CC_FILE);\n      throw detailedError;\n    }\n  }\n  handleWebSocketMessage = event => {\n    const eventData = JSON.parse(event);\n    // Re-emit the events related to agent\n    if (Object.values(_types2.CC_AGENT_EVENTS).includes(eventData.data?.type)) {\n      // @ts-ignore\n      this.emit(eventData.data.type, eventData.data);\n    }\n    if (eventData.type === _types2.CC_EVENTS.AGENT_STATE_CHANGE) {\n      // @ts-ignore\n      this.emit(_constants.AGENT_STATE_CHANGE, eventData.data);\n    }\n    if (eventData.type === _types2.CC_EVENTS.AGENT_MULTI_LOGIN) {\n      // @ts-ignore\n      this.emit(_constants.AGENT_MULTI_LOGIN, eventData.data);\n    }\n  };\n\n  /**\n   * For setting up the Event Emitter listeners and handlers\n   */\n  setupEventListeners() {\n    this.services.connectionService.on('connectionLost', this.handleConnectionLost.bind(this));\n  }\n\n  /**\n   * This method returns the connection configuration.\n   */\n  getConnectionConfig() {\n    return {\n      force: this.$config?.force ?? true,\n      isKeepAliveEnabled: this.$config?.isKeepAliveEnabled ?? false,\n      clientType: this.$config?.clientType ?? 'WebexCCSDK',\n      allowMultiLogin: this.$config?.allowMultiLogin ?? true\n    };\n  }\n\n  /**\n   * Called when the reconnection has been completed\n   */\n  async handleConnectionLost(msg) {\n    if (msg.isConnectionLost) {\n      // TODO: Emit an event saying connection is lost\n      _loggerProxy.default.info('event=handleConnectionLost | Connection lost', {\n        module: _constants.CC_FILE,\n        method: this.handleConnectionLost.name\n      });\n    } else if (msg.isSocketReconnected) {\n      // TODO: Emit an event saying connection is re-estabilished\n      _loggerProxy.default.info('event=handleConnectionReconnect | Connection reconnected attempting to request silent relogin', {\n        module: _constants.CC_FILE,\n        method: this.handleConnectionLost.name\n      });\n      if (this.$config && this.$config.allowAutomatedRelogin) {\n        await this.silentRelogin();\n      }\n    }\n  }\n\n  /**\n   * Called when we finish registration to silently handle the errors\n   */\n  async silentRelogin() {\n    try {\n      const reLoginResponse = await this.services.agent.reload();\n      const {\n        agentId,\n        lastStateChangeReason,\n        deviceType,\n        dn,\n        lastStateChangeTimestamp,\n        lastIdleCodeChangeTimestamp\n      } = reLoginResponse.data;\n      let {\n        auxCodeId\n      } = reLoginResponse.data;\n      this.agentConfig.lastStateChangeTimestamp = lastStateChangeTimestamp;\n      this.agentConfig.lastIdleCodeChangeTimestamp = lastIdleCodeChangeTimestamp;\n\n      // To handle re-registration of event listeners on silent relogin\n      // TODO: https://jira-eng-gpk2.cisco.com/jira/browse/SPARK-626777 Implement the de-register method and close the listener there\n      // this.incomingTaskListener();\n\n      if (lastStateChangeReason === 'agent-wss-disconnect') {\n        _loggerProxy.default.info('event=requestAutoStateChange | Requesting state change to available on socket reconnect', {\n          module: _constants.CC_FILE,\n          method: this.silentRelogin.name\n        });\n        auxCodeId = _constants3.AGENT_STATE_AVAILABLE_ID;\n        const stateChangeData = {\n          state: _constants3.AGENT_STATE_AVAILABLE,\n          auxCodeId,\n          lastStateChangeReason,\n          agentId\n        };\n        try {\n          const agentStatusResponse = await this.setAgentState(stateChangeData);\n          this.agentConfig.lastStateChangeTimestamp = agentStatusResponse.data.lastStateChangeTimestamp;\n          this.agentConfig.lastIdleCodeChangeTimestamp = agentStatusResponse.data.lastIdleCodeChangeTimestamp;\n        } catch (error) {\n          _loggerProxy.default.error(`event=requestAutoStateChange | Error requesting state change to available on socket reconnect: ${error}`, {\n            module: _constants.CC_FILE,\n            method: this.silentRelogin.name\n          });\n        }\n      }\n      this.agentConfig.lastStateAuxCodeId = auxCodeId;\n      await this.handleDeviceType(deviceType, dn);\n      this.agentConfig.isAgentLoggedIn = true;\n      // TODO: https://jira-eng-gpk2.cisco.com/jira/browse/SPARK-626777 Implement the de-register method and close the listener there\n      this.services.webSocketManager.on('message', this.handleWebSocketMessage);\n    } catch (error) {\n      const {\n        reason,\n        error: detailedError\n      } = (0, _Utils.getErrorDetails)(error, 'silentReLogin', _constants.CC_FILE);\n      if (reason === 'AGENT_NOT_FOUND') {\n        _loggerProxy.default.log('Agent not found during re-login, handling silently', {\n          module: _constants.CC_FILE,\n          method: 'silentRelogin'\n        });\n        return;\n      }\n      throw detailedError;\n    }\n  }\n\n  /**\n   * Handles the device type specific logic\n   */\n  async handleDeviceType(deviceType, dn) {\n    switch (deviceType) {\n      case _types.LoginOption.BROWSER:\n        await this.webCallingService.registerWebCallingLine();\n        break;\n      case _types.LoginOption.AGENT_DN:\n      case _types.LoginOption.EXTENSION:\n        this.agentConfig.defaultDn = dn;\n        break;\n      default:\n        _loggerProxy.default.error(`Unsupported device type: ${deviceType}`, {\n          module: _constants.CC_FILE,\n          method: this.handleDeviceType.name\n        });\n        throw new Error(`Unsupported device type: ${deviceType}`);\n    }\n    this.webCallingService.setLoginOption(deviceType);\n    this.agentConfig.deviceType = deviceType;\n  }\n\n  /**\n   * This is used for making the outdial call.\n   * @param destination\n   * @returns Promise<TaskResponse>\n   * @throws Error\n   * @example\n   * ```typescript\n   * const destination = '1234567890';\n   * const result = await webex.cc.startOutdial(destination).then(()=>{}).catch(()=>{});\n   * ```\n   */\n\n  async startOutdial(destination) {\n    try {\n      // Construct the outdial payload.\n      const outDialPayload = {\n        destination,\n        entryPointId: this.agentConfig.outDialEp,\n        direction: _constants.OUTDIAL_DIRECTION,\n        attributes: _constants.ATTRIBUTES,\n        mediaType: _constants.OUTDIAL_MEDIA_TYPE,\n        outboundType: _constants.OUTBOUND_TYPE\n      };\n      const result = await this.services.dialer.startOutdial({\n        data: outDialPayload\n      });\n      return result;\n    } catch (error) {\n      const {\n        error: detailedError\n      } = (0, _Utils.getErrorDetails)(error, 'startOutdial', _constants.CC_FILE);\n      throw detailedError;\n    }\n  }\n\n  /**\n   * This is used for getting the list of queues.\n   * @param search - optional\n   * @param filter - optional\n   * @param page - default is 0\n   * @param pageSize - default is 100\n   * @returns Promise<ContactServiceQueue[]>\n   * @throws Error\n   *\n   * @example\n   * ```typescript\n   * const search = 'queue';\n   * const filter = 'id == \"e23ad456-1ebd-1b43-b9d0-34f39c7dcb5e\"';\n   * const page = 0;\n   * const pageSize = 100;\n   * const result = await webex.cc.getQueues(search, filter, page, pageSize);\n   * ```\n   */\n  async getQueues(search, filter, page = _constants3.DEFAULT_PAGE, pageSize = _constants3.DEFAULT_PAGE_SIZE) {\n    const orgId = this.$webex.credentials.getOrgId();\n    if (!orgId) {\n      _loggerProxy.default.error('Org ID not found.', {\n        module: _constants.CC_FILE,\n        method: this.getQueues.name\n      });\n      throw new Error('Org ID not found.');\n    }\n    return this.services.config.getQueues(orgId, page, pageSize, search, filter);\n  }\n\n  /**\n   * Uploads logs to help troubleshoot SDK issues.\n   *\n   * This method collects the current SDK logs including network requests, WebSocket\n   * messages, and client-side events, then securely submits them to Webex's diagnostics\n   * service. The returned tracking ID, feedbackID can be provided to Webex support for faster\n   * issue resolution.\n   * @returns Promise<SubmitLogsResponse>\n   * @throws Error\n   */\n  async uploadLogs() {\n    return this.webexRequest.uploadLogs();\n  }\n}\nexports[\"default\"] = ContactCenter;\n//# sourceMappingURL=cc.js.map\n\n\n//# sourceURL=webpack://@webex/cc-store/../../../node_modules/@webex/plugin-cc/dist/cc.js?");
+eval("\n\nObject.defineProperty(exports, \"__esModule\", ({\n  value: true\n}));\nexports[\"default\"] = void 0;\nvar _webexCore = __webpack_require__(/*! @webex/webex-core */ \"../../../node_modules/@webex/webex-core/dist/index.js\");\nvar _events = _interopRequireDefault(__webpack_require__(/*! events */ \"../../../node_modules/events/events.js\"));\nvar _types = __webpack_require__(/*! ./types */ \"../../../node_modules/@webex/plugin-cc/dist/types.js\");\nvar _constants = __webpack_require__(/*! ./constants */ \"../../../node_modules/@webex/plugin-cc/dist/constants.js\");\nvar _constants2 = __webpack_require__(/*! ./services/constants */ \"../../../node_modules/@webex/plugin-cc/dist/services/constants.js\");\nvar _services = _interopRequireDefault(__webpack_require__(/*! ./services */ \"../../../node_modules/@webex/plugin-cc/dist/services/index.js\"));\nvar _WebexRequest = _interopRequireDefault(__webpack_require__(/*! ./services/core/WebexRequest */ \"../../../node_modules/@webex/plugin-cc/dist/services/core/WebexRequest.js\"));\nvar _loggerProxy = _interopRequireDefault(__webpack_require__(/*! ./logger-proxy */ \"../../../node_modules/@webex/plugin-cc/dist/logger-proxy.js\"));\nvar _Utils = __webpack_require__(/*! ./services/core/Utils */ \"../../../node_modules/@webex/plugin-cc/dist/services/core/Utils.js\");\nvar _types2 = __webpack_require__(/*! ./services/config/types */ \"../../../node_modules/@webex/plugin-cc/dist/services/config/types.js\");\nvar _constants3 = __webpack_require__(/*! ./services/config/constants */ \"../../../node_modules/@webex/plugin-cc/dist/services/config/constants.js\");\nvar _TaskManager = _interopRequireDefault(__webpack_require__(/*! ./services/task/TaskManager */ \"../../../node_modules/@webex/plugin-cc/dist/services/task/TaskManager.js\"));\nvar _WebCallingService = _interopRequireDefault(__webpack_require__(/*! ./services/WebCallingService */ \"../../../node_modules/@webex/plugin-cc/dist/services/WebCallingService.js\"));\nvar _types3 = __webpack_require__(/*! ./services/task/types */ \"../../../node_modules/@webex/plugin-cc/dist/services/task/types.js\");\nvar _MetricsManager = _interopRequireDefault(__webpack_require__(/*! ./metrics/MetricsManager */ \"../../../node_modules/@webex/plugin-cc/dist/metrics/MetricsManager.js\"));\nvar _constants4 = __webpack_require__(/*! ./metrics/constants */ \"../../../node_modules/@webex/plugin-cc/dist/metrics/constants.js\");\nfunction _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }\nclass ContactCenter extends _webexCore.WebexPlugin {\n  namespace = 'cc';\n  LoggerProxy = _loggerProxy.default;\n  constructor(...args) {\n    super(...args);\n    this.eventEmitter = new _events.default();\n    // @ts-ignore\n    this.$webex = this.webex;\n    this.$webex.once(_constants.READY, () => {\n      // @ts-ignore\n      this.$config = this.config;\n\n      /**\n       * This is used for handling the async requests by sending webex.request and wait for corresponding websocket event.\n       */\n      this.webexRequest = _WebexRequest.default.getInstance({\n        webex: this.$webex\n      });\n      this.services = _services.default.getInstance({\n        webex: this.$webex,\n        connectionConfig: this.getConnectionConfig()\n      });\n      // TODO: https://jira-eng-gpk2.cisco.com/jira/browse/SPARK-626777 Implement the de-register method and close the listener there\n      this.services.webSocketManager.on('message', this.handleWebSocketMessage);\n      this.webCallingService = new _WebCallingService.default(this.$webex);\n      this.metricsManager = _MetricsManager.default.getInstance({\n        webex: this.$webex\n      });\n      this.taskManager = _TaskManager.default.getTaskManager(this.services.contact, this.webCallingService, this.services.webSocketManager);\n      this.incomingTaskListener();\n      _loggerProxy.default.initialize(this.$webex.logger);\n    });\n  }\n  handleIncomingTask = task => {\n    // @ts-ignore\n    this.trigger(_types3.TASK_EVENTS.TASK_INCOMING, task);\n  };\n  handleTaskHydrate = task => {\n    // @ts-ignore\n    this.trigger(_types3.TASK_EVENTS.TASK_HYDRATE, task);\n  };\n\n  /**\n   * An Incoming Call listener.\n   */\n  incomingTaskListener() {\n    this.taskManager.on(_types3.TASK_EVENTS.TASK_INCOMING, this.handleIncomingTask);\n    this.taskManager.on(_types3.TASK_EVENTS.TASK_HYDRATE, this.handleTaskHydrate);\n  }\n\n  /**\n   * This is used for making the CC SDK ready by setting up the cc mercury connection.\n   */\n  async register() {\n    try {\n      this.metricsManager.timeEvent([_constants4.METRIC_EVENT_NAMES.WEBSOCKET_REGISTER_SUCCESS, _constants4.METRIC_EVENT_NAMES.WEBSOCKET_REGISTER_FAILED]);\n      this.setupEventListeners();\n      const resp = await this.connectWebsocket();\n      this.metricsManager.trackEvent(_constants4.METRIC_EVENT_NAMES.WEBSOCKET_REGISTER_SUCCESS, {\n        ..._MetricsManager.default.getCommonTrackingFieldForAQMResponse(resp),\n        deviceType: resp.deviceType || _constants.EMPTY_STRING\n      }, ['operational']);\n      return resp;\n    } catch (error) {\n      this.metricsManager.trackEvent(_constants4.METRIC_EVENT_NAMES.WEBSOCKET_REGISTER_FAILED, {\n        orgId: error.orgId\n      }, ['operational']);\n      _loggerProxy.default.error(`Error during register: ${error}`, {\n        module: _constants.CC_FILE,\n        method: this.register.name\n      });\n      throw error;\n    }\n  }\n\n  /**\n   * Returns the list of buddy agents in the given state and media according to agent profile settings\n   *\n   * @param {BuddyAgents} data - The data required to fetch buddy agents, including additional agent profile information.\n   * @returns {Promise<BuddyAgentsResponse>} A promise that resolves to the response containing buddy agents information.\n   * @throws Error\n   * @example getBuddyAgents({state: 'Available', mediaType: 'telephony'})\n   */\n  async getBuddyAgents(data) {\n    try {\n      this.metricsManager.timeEvent([_constants4.METRIC_EVENT_NAMES.FETCH_BUDDY_AGENTS_SUCCESS, _constants4.METRIC_EVENT_NAMES.FETCH_BUDDY_AGENTS_FAILED]);\n      const resp = await this.services.agent.buddyAgents({\n        data: {\n          agentProfileId: this.agentConfig.agentProfileID,\n          ...data\n        }\n      });\n      this.metricsManager.trackEvent(_constants4.METRIC_EVENT_NAMES.FETCH_BUDDY_AGENTS_SUCCESS, {\n        ..._MetricsManager.default.getCommonTrackingFieldForAQMResponse(resp),\n        mediaType: data.mediaType,\n        buddyAgentState: data.state,\n        buddyAgentCount: resp.data.agentList.length\n      }, ['operational']);\n      return resp;\n    } catch (error) {\n      const failureResp = error.details;\n      this.metricsManager.trackEvent(_constants4.METRIC_EVENT_NAMES.FETCH_BUDDY_AGENTS_FAILED, {\n        ..._MetricsManager.default.getCommonTrackingFieldForAQMResponseFailed(failureResp),\n        mediaType: data.mediaType,\n        buddyAgentState: data.state\n      }, ['operational']);\n      const {\n        error: detailedError\n      } = (0, _Utils.getErrorDetails)(error, 'getBuddyAgents', _constants.CC_FILE);\n      throw detailedError;\n    }\n  }\n\n  /**\n   * This is used for connecting the websocket and fetching the agent profile.\n   * @returns Promise<Profile>\n   * @throws Error\n   * @private\n   */\n  async connectWebsocket() {\n    try {\n      return this.services.webSocketManager.initWebSocket({\n        body: this.getConnectionConfig()\n      }).then(async data => {\n        const agentId = data.agentId;\n        const orgId = this.$webex.credentials.getOrgId();\n        this.agentConfig = await this.services.config.getAgentConfig(orgId, agentId);\n        _loggerProxy.default.log(`Agent config is fetched successfully`, {\n          module: _constants.CC_FILE,\n          method: this.connectWebsocket.name\n        });\n        if (this.agentConfig.webRtcEnabled && this.agentConfig.loginVoiceOptions.includes(_types.LoginOption.BROWSER)) {\n          this.$webex.internal.mercury.connect().then(() => {\n            _loggerProxy.default.info('Authentication: webex.internal.mercury.connect successful', {\n              module: _constants.CC_FILE,\n              method: this.connectWebsocket.name\n            });\n          }).catch(error => {\n            _loggerProxy.default.error(`Error occurred during mercury.connect() ${error}`, {\n              module: _constants.CC_FILE,\n              method: this.connectWebsocket.name\n            });\n          });\n        }\n        if (this.$config && this.$config.allowAutomatedRelogin) {\n          await this.silentRelogin();\n        }\n        return this.agentConfig;\n      }).catch(error => {\n        throw error;\n      });\n    } catch (error) {\n      _loggerProxy.default.error(`Error during register: ${error}`, {\n        module: _constants.CC_FILE,\n        method: this.connectWebsocket.name\n      });\n      throw error;\n    }\n  }\n\n  /**\n   * This is used for agent login.\n   * @param data\n   * @returns Promise<StationLoginResponse>\n   * @throws Error\n   */\n  async stationLogin(data) {\n    try {\n      this.metricsManager.timeEvent([_constants4.METRIC_EVENT_NAMES.STATION_LOGIN_SUCCESS, _constants4.METRIC_EVENT_NAMES.STATION_LOGIN_FAILED]);\n      const loginResponse = this.services.agent.stationLogin({\n        data: {\n          dialNumber: data.loginOption === _types.LoginOption.BROWSER ? this.agentConfig.agentId : data.dialNumber,\n          teamId: data.teamId,\n          deviceType: data.loginOption,\n          isExtension: data.loginOption === _types.LoginOption.EXTENSION,\n          deviceId: this.getDeviceId(data.loginOption, data.dialNumber),\n          roles: [_constants2.AGENT],\n          // TODO: The public API should not have the following properties so filling them with empty values for now. If needed, we can add them in the future.\n          teamName: _constants.EMPTY_STRING,\n          siteId: _constants.EMPTY_STRING,\n          usesOtherDN: false,\n          auxCodeId: _constants.EMPTY_STRING\n        }\n      });\n      if (this.agentConfig.webRtcEnabled && data.loginOption === _types.LoginOption.BROWSER) {\n        await this.webCallingService.registerWebCallingLine();\n        this.webCallingService.setLoginOption(data.loginOption);\n      }\n      const resp = await loginResponse;\n      this.metricsManager.trackEvent(_constants4.METRIC_EVENT_NAMES.STATION_LOGIN_SUCCESS, {\n        ..._MetricsManager.default.getCommonTrackingFieldForAQMResponse(resp),\n        loginType: data.loginOption,\n        status: resp.data.status,\n        // 'LoggedIn'\n        type: resp.data.type,\n        // 'AgentStationLoginSuccess'\n        roles: resp.data.roles?.join(',') || _constants.EMPTY_STRING\n      }, ['behavioral', 'business', 'operational']);\n\n      // TODO: https://jira-eng-gpk2.cisco.com/jira/browse/SPARK-626777 Implement the de-register method and close the listener there\n      // this.services.webSocketManager.on('message', this.handleWebSocketMessage);\n      // this.incomingTaskListener();\n\n      return resp;\n    } catch (error) {\n      const failure = error.details;\n      this.metricsManager.trackEvent(_constants4.METRIC_EVENT_NAMES.STATION_LOGIN_FAILED, {\n        ..._MetricsManager.default.getCommonTrackingFieldForAQMResponseFailed(failure),\n        loginType: data.loginOption\n      }, ['behavioral', 'business', 'operational']);\n      const {\n        error: detailedError\n      } = (0, _Utils.getErrorDetails)(error, 'stationLogin', _constants.CC_FILE);\n      throw detailedError;\n    }\n  }\n\n  /** This is used for agent logout.\n   * @param data\n   * @returns Promise<StationLogoutResponse>\n   * @throws Error\n   */\n  async stationLogout(data) {\n    try {\n      this.metricsManager.timeEvent([_constants4.METRIC_EVENT_NAMES.STATION_LOGOUT_SUCCESS, _constants4.METRIC_EVENT_NAMES.STATION_LOGOUT_FAILED]);\n      const logoutResponse = this.services.agent.logout({\n        data\n      });\n      const resp = await logoutResponse;\n      this.metricsManager.trackEvent(_constants4.METRIC_EVENT_NAMES.STATION_LOGOUT_SUCCESS, {\n        ..._MetricsManager.default.getCommonTrackingFieldForAQMResponse(resp),\n        logoutReason: data.logoutReason\n      }, ['behavioral', 'business', 'operational']);\n      if (this.webCallingService) {\n        this.webCallingService.deregisterWebCallingLine();\n      }\n\n      // TODO: https://jira-eng-gpk2.cisco.com/jira/browse/SPARK-626777 Implement the de-register method and close the listener there\n      // this.services.webSocketManager.off('message', this.handleWebSocketMessage);\n      // this.taskManager.unregisterIncomingCallEvent();\n      // this.taskManager.off(TASK_EVENTS.TASK_INCOMING, this.handleIncomingTask);\n      // this.taskManager.off(TASK_EVENTS.TASK_HYDRATE, this.handleTaskHydrate);\n\n      return resp;\n    } catch (error) {\n      const failure = error.details;\n      this.metricsManager.trackEvent(_constants4.METRIC_EVENT_NAMES.STATION_LOGOUT_FAILED, {\n        ..._MetricsManager.default.getCommonTrackingFieldForAQMResponseFailed(failure),\n        logoutReason: data.logoutReason\n      }, ['behavioral', 'business', 'operational']);\n      const {\n        error: detailedError\n      } = (0, _Utils.getErrorDetails)(error, 'stationLogout', _constants.CC_FILE);\n      throw detailedError;\n    }\n  }\n\n  /* This is used for agent relogin.\n   * @returns Promise<StationReLoginResponse>\n   * @throws Error\n   */\n  async stationReLogin() {\n    try {\n      this.metricsManager.timeEvent([_constants4.METRIC_EVENT_NAMES.STATION_RELOGIN_SUCCESS, _constants4.METRIC_EVENT_NAMES.STATION_RELOGIN_FAILED]);\n      const reLoginResponse = await this.services.agent.reload();\n      this.metricsManager.trackEvent(_constants4.METRIC_EVENT_NAMES.STATION_RELOGIN_SUCCESS, {\n        ..._MetricsManager.default.getCommonTrackingFieldForAQMResponse(reLoginResponse)\n      }, ['behavioral', 'business', 'operational']);\n      return reLoginResponse;\n    } catch (error) {\n      const failure = error.details;\n      this.metricsManager.trackEvent(_constants4.METRIC_EVENT_NAMES.STATION_RELOGIN_FAILED, {\n        ..._MetricsManager.default.getCommonTrackingFieldForAQMResponseFailed(failure)\n      }, ['behavioral', 'business', 'operational']);\n      const {\n        error: detailedError\n      } = (0, _Utils.getErrorDetails)(error, 'stationReLogin', _constants.CC_FILE);\n      throw detailedError;\n    }\n  }\n  getDeviceId(loginOption, dialNumber) {\n    if (loginOption === _types.LoginOption.EXTENSION || loginOption === _types.LoginOption.AGENT_DN) {\n      return dialNumber;\n    }\n    return _constants2.WEB_RTC_PREFIX + this.agentConfig.agentId;\n  }\n\n  /**\n   * This is used for setting agent state.\n   * @param options\n   * @returns Promise<SetStateResponse>\n   * @throws Error\n   */\n\n  async setAgentState(data) {\n    try {\n      this.metricsManager.timeEvent([_constants4.METRIC_EVENT_NAMES.AGENT_STATE_CHANGE_SUCCESS, _constants4.METRIC_EVENT_NAMES.AGENT_STATE_CHANGE_FAILED]);\n      const agentStatusResponse = await this.services.agent.stateChange({\n        data: {\n          ...data,\n          agentId: data.agentId || this.agentConfig.agentId\n        }\n      });\n      this.metricsManager.trackEvent(_constants4.METRIC_EVENT_NAMES.AGENT_STATE_CHANGE_SUCCESS, {\n        ..._MetricsManager.default.getCommonTrackingFieldForAQMResponse(agentStatusResponse),\n        requestedState: data.state,\n        teamId: this.agentConfig?.teams[0]?.teamId ?? _constants.EMPTY_STRING,\n        status: agentStatusResponse.data?.status,\n        subStatus: agentStatusResponse.data?.subStatus,\n        auxCodeId: data.auxCodeId,\n        lastStateChangeReason: data.lastStateChangeReason || _constants.EMPTY_STRING\n      }, ['behavioral', 'business', 'operational']);\n      _loggerProxy.default.log(`SET AGENT STATUS API SUCCESS`, {\n        module: _constants.CC_FILE,\n        method: this.setAgentState.name\n      });\n      return agentStatusResponse;\n    } catch (error) {\n      const failure = error.details;\n      this.metricsManager.trackEvent(_constants4.METRIC_EVENT_NAMES.AGENT_STATE_CHANGE_FAILED, {\n        ..._MetricsManager.default.getCommonTrackingFieldForAQMResponseFailed(failure),\n        state: data.state,\n        auxCodeId: data.auxCodeId,\n        lastStateChangeReason: data.lastStateChangeReason || _constants.EMPTY_STRING\n      }, ['behavioral', 'business', 'operational']);\n      const {\n        error: detailedError\n      } = (0, _Utils.getErrorDetails)(error, 'setAgentState', _constants.CC_FILE);\n      throw detailedError;\n    }\n  }\n  handleWebSocketMessage = event => {\n    const eventData = JSON.parse(event);\n    // Re-emit the events related to agent\n    if (Object.values(_types2.CC_AGENT_EVENTS).includes(eventData.data?.type)) {\n      // @ts-ignore\n      this.emit(eventData.data.type, eventData.data);\n    }\n    if (eventData.type === _types2.CC_EVENTS.AGENT_STATE_CHANGE) {\n      // @ts-ignore\n      this.emit(_constants.AGENT_STATE_CHANGE, eventData.data);\n    }\n    if (eventData.type === _types2.CC_EVENTS.AGENT_MULTI_LOGIN) {\n      // @ts-ignore\n      this.emit(_constants.AGENT_MULTI_LOGIN, eventData.data);\n    }\n  };\n\n  /**\n   * For setting up the Event Emitter listeners and handlers\n   */\n  setupEventListeners() {\n    this.services.connectionService.on('connectionLost', this.handleConnectionLost.bind(this));\n  }\n\n  /**\n   * This method returns the connection configuration.\n   */\n  getConnectionConfig() {\n    return {\n      force: this.$config?.force ?? true,\n      isKeepAliveEnabled: this.$config?.isKeepAliveEnabled ?? false,\n      clientType: this.$config?.clientType ?? 'WebexCCSDK',\n      allowMultiLogin: this.$config?.allowMultiLogin ?? true\n    };\n  }\n\n  /**\n   * Called when the reconnection has been completed\n   */\n  async handleConnectionLost(msg) {\n    if (msg.isConnectionLost) {\n      // TODO: Emit an event saying connection is lost\n      _loggerProxy.default.info('event=handleConnectionLost | Connection lost', {\n        module: _constants.CC_FILE,\n        method: this.handleConnectionLost.name\n      });\n    } else if (msg.isSocketReconnected) {\n      // TODO: Emit an event saying connection is re-estabilished\n      _loggerProxy.default.info('event=handleConnectionReconnect | Connection reconnected attempting to request silent relogin', {\n        module: _constants.CC_FILE,\n        method: this.handleConnectionLost.name\n      });\n      if (this.$config && this.$config.allowAutomatedRelogin) {\n        await this.silentRelogin();\n      }\n    }\n  }\n\n  /**\n   * Called when we finish registration to silently handle the errors\n   */\n  async silentRelogin() {\n    try {\n      const reLoginResponse = await this.services.agent.reload();\n      const {\n        agentId,\n        lastStateChangeReason,\n        deviceType,\n        dn,\n        lastStateChangeTimestamp,\n        lastIdleCodeChangeTimestamp\n      } = reLoginResponse.data;\n      let {\n        auxCodeId\n      } = reLoginResponse.data;\n      this.agentConfig.lastStateChangeTimestamp = lastStateChangeTimestamp;\n      this.agentConfig.lastIdleCodeChangeTimestamp = lastIdleCodeChangeTimestamp;\n\n      // To handle re-registration of event listeners on silent relogin\n      // TODO: https://jira-eng-gpk2.cisco.com/jira/browse/SPARK-626777 Implement the de-register method and close the listener there\n      // this.incomingTaskListener();\n\n      if (lastStateChangeReason === 'agent-wss-disconnect') {\n        _loggerProxy.default.info('event=requestAutoStateChange | Requesting state change to available on socket reconnect', {\n          module: _constants.CC_FILE,\n          method: this.silentRelogin.name\n        });\n        auxCodeId = _constants3.AGENT_STATE_AVAILABLE_ID;\n        const stateChangeData = {\n          state: _constants3.AGENT_STATE_AVAILABLE,\n          auxCodeId,\n          lastStateChangeReason,\n          agentId\n        };\n        try {\n          const agentStatusResponse = await this.setAgentState(stateChangeData);\n          this.agentConfig.lastStateChangeTimestamp = agentStatusResponse.data.lastStateChangeTimestamp;\n          this.agentConfig.lastIdleCodeChangeTimestamp = agentStatusResponse.data.lastIdleCodeChangeTimestamp;\n        } catch (error) {\n          _loggerProxy.default.error(`event=requestAutoStateChange | Error requesting state change to available on socket reconnect: ${error}`, {\n            module: _constants.CC_FILE,\n            method: this.silentRelogin.name\n          });\n        }\n      }\n      this.agentConfig.lastStateAuxCodeId = auxCodeId;\n      await this.handleDeviceType(deviceType, dn);\n      this.agentConfig.isAgentLoggedIn = true;\n      // TODO: https://jira-eng-gpk2.cisco.com/jira/browse/SPARK-626777 Implement the de-register method and close the listener there\n      this.services.webSocketManager.on('message', this.handleWebSocketMessage);\n    } catch (error) {\n      const {\n        reason,\n        error: detailedError\n      } = (0, _Utils.getErrorDetails)(error, 'silentReLogin', _constants.CC_FILE);\n      if (reason === 'AGENT_NOT_FOUND') {\n        _loggerProxy.default.log('Agent not found during re-login, handling silently', {\n          module: _constants.CC_FILE,\n          method: 'silentRelogin'\n        });\n        return;\n      }\n      throw detailedError;\n    }\n  }\n\n  /**\n   * Handles the device type specific logic\n   */\n  async handleDeviceType(deviceType, dn) {\n    switch (deviceType) {\n      case _types.LoginOption.BROWSER:\n        await this.webCallingService.registerWebCallingLine();\n        break;\n      case _types.LoginOption.AGENT_DN:\n      case _types.LoginOption.EXTENSION:\n        this.agentConfig.defaultDn = dn;\n        break;\n      default:\n        _loggerProxy.default.error(`Unsupported device type: ${deviceType}`, {\n          module: _constants.CC_FILE,\n          method: this.handleDeviceType.name\n        });\n        throw new Error(`Unsupported device type: ${deviceType}`);\n    }\n    this.webCallingService.setLoginOption(deviceType);\n    this.agentConfig.deviceType = deviceType;\n  }\n\n  /**\n   * This is used for making the outdial call.\n   * @param destination\n   * @returns Promise<TaskResponse>\n   * @throws Error\n   * @example\n   * ```typescript\n   * const destination = '1234567890';\n   * const result = await webex.cc.startOutdial(destination).then(()=>{}).catch(()=>{});\n   * ```\n   */\n\n  async startOutdial(destination) {\n    try {\n      // Construct the outdial payload.\n      const outDialPayload = {\n        destination,\n        entryPointId: this.agentConfig.outDialEp,\n        direction: _constants.OUTDIAL_DIRECTION,\n        attributes: _constants.ATTRIBUTES,\n        mediaType: _constants.OUTDIAL_MEDIA_TYPE,\n        outboundType: _constants.OUTBOUND_TYPE\n      };\n      const result = await this.services.dialer.startOutdial({\n        data: outDialPayload\n      });\n      return result;\n    } catch (error) {\n      const {\n        error: detailedError\n      } = (0, _Utils.getErrorDetails)(error, 'startOutdial', _constants.CC_FILE);\n      throw detailedError;\n    }\n  }\n\n  /**\n   * This is used for getting the list of queues.\n   * @param search - optional\n   * @param filter - optional\n   * @param page - default is 0\n   * @param pageSize - default is 100\n   * @returns Promise<ContactServiceQueue[]>\n   * @throws Error\n   *\n   * @example\n   * ```typescript\n   * const search = 'queue';\n   * const filter = 'id == \"e23ad456-1ebd-1b43-b9d0-34f39c7dcb5e\"';\n   * const page = 0;\n   * const pageSize = 100;\n   * const result = await webex.cc.getQueues(search, filter, page, pageSize);\n   * ```\n   */\n  async getQueues(search, filter, page = _constants3.DEFAULT_PAGE, pageSize = _constants3.DEFAULT_PAGE_SIZE) {\n    const orgId = this.$webex.credentials.getOrgId();\n    if (!orgId) {\n      _loggerProxy.default.error('Org ID not found.', {\n        module: _constants.CC_FILE,\n        method: this.getQueues.name\n      });\n      throw new Error('Org ID not found.');\n    }\n    return this.services.config.getQueues(orgId, page, pageSize, search, filter);\n  }\n\n  /**\n   * Uploads logs to help troubleshoot SDK issues.\n   *\n   * This method collects the current SDK logs including network requests, WebSocket\n   * messages, and client-side events, then securely submits them to Webex's diagnostics\n   * service. The returned tracking ID, feedbackID can be provided to Webex support for faster\n   * issue resolution.\n   * @returns Promise<SubmitLogsResponse>\n   * @throws Error\n   */\n  async uploadLogs() {\n    return this.webexRequest.uploadLogs();\n  }\n}\nexports[\"default\"] = ContactCenter;\n//# sourceMappingURL=cc.js.map\n\n\n//# sourceURL=webpack://@webex/cc-store/../../../node_modules/@webex/plugin-cc/dist/cc.js?");
 
 /***/ }),
 
@@ -3952,7 +3952,7 @@ eval("\n\nObject.defineProperty(exports, \"__esModule\", ({\n  value: true\n}));
 /***/ ((__unused_webpack_module, exports, __webpack_require__) => {
 
 "use strict";
-eval("\n\nObject.defineProperty(exports, \"__esModule\", ({\n  value: true\n}));\nexports[\"default\"] = void 0;\nvar _events = _interopRequireDefault(__webpack_require__(/*! events */ \"../../../node_modules/events/events.js\"));\nvar _calling = __webpack_require__(/*! @webex/calling */ \"../../../node_modules/@webex/calling/dist/module/index.js\");\nvar _types = __webpack_require__(/*! ./types */ \"../../../node_modules/@webex/plugin-cc/dist/services/task/types.js\");\nvar _constants = __webpack_require__(/*! ../../constants */ \"../../../node_modules/@webex/plugin-cc/dist/constants.js\");\nvar _types2 = __webpack_require__(/*! ../config/types */ \"../../../node_modules/@webex/plugin-cc/dist/services/config/types.js\");\nvar _types3 = __webpack_require__(/*! ../../types */ \"../../../node_modules/@webex/plugin-cc/dist/types.js\");\nvar _loggerProxy = _interopRequireDefault(__webpack_require__(/*! ../../logger-proxy */ \"../../../node_modules/@webex/plugin-cc/dist/logger-proxy.js\"));\nvar _ = _interopRequireDefault(__webpack_require__(/*! . */ \"../../../node_modules/@webex/plugin-cc/dist/services/task/index.js\"));\nfunction _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }\nclass TaskManager extends _events.default {\n  /**\n   * @param contact - Routing Contact layer. Talks to AQMReq layer to convert events to promises\n   * @param webCallingService - Webrtc Service Layer\n   * @param webSocketManager - Websocket Manager to maintain websocket connection and keepalives\n   */\n  constructor(contact, webCallingService, webSocketManager) {\n    super();\n    this.contact = contact;\n    this.taskCollection = {};\n    this.webCallingService = webCallingService;\n    this.webSocketManager = webSocketManager;\n    this.registerTaskListeners();\n    this.registerIncomingCallEvent();\n  }\n  handleIncomingWebCall = call => {\n    if (this.currentTask) {\n      if (this.currentTask.data.interaction.mediaChannel === 'telephony') {\n        this.webCallingService.mapCallToTask(call.getCallId(), this.currentTask.data.interactionId);\n        _loggerProxy.default.log('Call mapped to task', {\n          module: _constants.TASK_MANAGER_FILE,\n          method: 'handleIncomingWebCall'\n        });\n      }\n      this.emit(_types.TASK_EVENTS.TASK_INCOMING, this.currentTask);\n    }\n    this.call = call;\n  };\n  registerIncomingCallEvent() {\n    this.webCallingService.on(_calling.LINE_EVENTS.INCOMING_CALL, this.handleIncomingWebCall);\n  }\n  unregisterIncomingCallEvent() {\n    this.webCallingService.off(_calling.LINE_EVENTS.INCOMING_CALL, this.handleIncomingWebCall);\n  }\n  registerTaskListeners() {\n    this.webSocketManager.on('message', event => {\n      const payload = JSON.parse(event);\n      // Re-emit the task events to the task object\n      if (payload.data?.type) {\n        if (Object.values(_types2.CC_TASK_EVENTS).includes(payload.data.type)) {\n          if (this.currentTask) {\n            this.currentTask.emit(payload.data.type, payload.data);\n          }\n        }\n        switch (payload.data.type) {\n          case _types2.CC_EVENTS.AGENT_CONTACT:\n            this.currentTask = new _.default(this.contact, this.webCallingService, payload.data);\n            this.taskCollection[payload.data.interactionId] = this.currentTask;\n            this.emit(_types.TASK_EVENTS.TASK_HYDRATE, this.currentTask);\n            break;\n          case _types2.CC_EVENTS.AGENT_CONTACT_RESERVED:\n            this.currentTask = new _.default(this.contact, this.webCallingService, payload.data);\n            this.currentTask.data = {\n              ...this.currentTask.data,\n              isConsulted: false\n            }; // Ensure isConsulted prop exists\n            this.taskCollection[payload.data.interactionId] = this.currentTask;\n            if (this.webCallingService.loginOption !== _types3.LoginOption.BROWSER) {\n              this.emit(_types.TASK_EVENTS.TASK_INCOMING, this.currentTask);\n            } else if (this.call) {\n              this.emit(_types.TASK_EVENTS.TASK_INCOMING, this.currentTask);\n            }\n            break;\n          case _types2.CC_EVENTS.AGENT_OFFER_CONTACT:\n            // We don't have to emit any event here since this will be result of promise.\n            this.currentTask = this.currentTask.updateTaskData(payload.data);\n            _loggerProxy.default.log('Agent offer contact', {\n              module: _constants.TASK_MANAGER_FILE,\n              method: 'registerTaskListeners'\n            });\n            break;\n          case _types2.CC_EVENTS.AGENT_OUTBOUND_FAILED:\n            // We don't have to emit any event here since this will be result of promise.\n            if (this.currentTask.data) {\n              this.removeCurrentTaskFromCollection();\n            }\n            _loggerProxy.default.log('Agent outbound failed', {\n              module: _constants.TASK_MANAGER_FILE,\n              method: 'registerTaskListeners'\n            });\n            break;\n          case _types2.CC_EVENTS.AGENT_CONTACT_ASSIGNED:\n            this.currentTask = this.currentTask.updateTaskData(payload.data);\n            this.currentTask.emit(_types.TASK_EVENTS.TASK_ASSIGNED, this.currentTask);\n            break;\n          case _types2.CC_EVENTS.AGENT_CONTACT_UNASSIGNED:\n            this.currentTask.emit(_types.TASK_EVENTS.TASK_END, {\n              wrapupRequired: true\n            });\n            this.handleTaskCleanup();\n            break;\n          case _types2.CC_EVENTS.AGENT_CONTACT_OFFER_RONA:\n            this.currentTask.emit(_types.TASK_EVENTS.TASK_REJECT, payload.data.reason);\n            this.handleTaskCleanup();\n            break;\n          case _types2.CC_EVENTS.CONTACT_ENDED:\n            this.currentTask.emit(_types.TASK_EVENTS.TASK_END, {\n              wrapupRequired: payload.data.interaction.state !== 'new'\n            });\n            this.handleTaskCleanup();\n            break;\n          case _types2.CC_EVENTS.AGENT_CONTACT_HELD:\n            // As soon as the main interaction is held, we need to emit TASK_HOLD\n            this.updateCurrentTaskDataAndEmitEvent(payload.data, _types.TASK_EVENTS.TASK_HOLD);\n            break;\n          case _types2.CC_EVENTS.AGENT_CONTACT_UNHELD:\n            // As soon as the main interaction is unheld, we need to emit TASK_RESUME\n            this.updateCurrentTaskDataAndEmitEvent(payload.data, _types.TASK_EVENTS.TASK_RESUME);\n            break;\n          case _types2.CC_EVENTS.AGENT_CTQ_CANCEL_FAILED:\n            this.updateCurrentTaskDataAndEmitEvent(payload.data, _types.TASK_EVENTS.TASK_CONSULT_QUEUE_FAILED);\n            break;\n          case _types2.CC_EVENTS.AGENT_CONSULT_CREATED:\n            // Received when self agent initiates a consult\n            this.currentTask = this.currentTask.updateTaskData(payload.data);\n            // Do not emit anything since this be received only as a result of an API invocation(handled by a promise)\n            break;\n          case _types2.CC_EVENTS.AGENT_OFFER_CONSULT:\n            {\n              // Received when other agent sends us a consult offer\n              this.currentTask = this.currentTask.updateTaskData({\n                ...payload.data,\n                isConsulted: true // This ensures that the task is marked as us being requested for a consult\n              });\n\n              break;\n            }\n          case _types2.CC_EVENTS.AGENT_CONSULTING:\n            // Received when agent is in an active consult state\n            this.currentTask = this.currentTask.updateTaskData(payload.data);\n            if (this.currentTask.data.isConsulted) {\n              // Fire only if you are the agent who received the consult request\n              this.currentTask.emit(_types.TASK_EVENTS.TASK_CONSULT_ACCEPTED, this.currentTask);\n            } else {\n              // Fire only if you are the agent who initiated the consult\n              this.currentTask.emit(_types.TASK_EVENTS.TASK_CONSULTING, this.currentTask);\n            }\n            break;\n          case _types2.CC_EVENTS.AGENT_CONSULT_FAILED:\n            // This can only be received by the agent who initiated the consult.\n            // We need not emit any event here since this will be result of promise\n            this.currentTask.updateTaskData(payload.data);\n            break;\n          case _types2.CC_EVENTS.AGENT_CONSULT_ENDED:\n            this.updateCurrentTaskDataAndEmitEvent(payload.data, _types.TASK_EVENTS.TASK_CONSULT_END);\n            if (this.currentTask.data.isConsulted) {\n              // This will be the end state of the task as soon as we end the consult in case of\n              // us being offered a consult\n              this.removeCurrentTaskFromCollection();\n            }\n            break;\n          case _types2.CC_EVENTS.AGENT_CTQ_CANCELLED:\n            // This event is received when the consult using queue is cancelled using API\n            this.updateCurrentTaskDataAndEmitEvent(payload.data, _types.TASK_EVENTS.TASK_CONSULT_QUEUE_CANCELLED);\n            break;\n          case _types2.CC_EVENTS.AGENT_WRAPUP:\n            this.currentTask = this.currentTask.updateTaskData(payload.data);\n            break;\n          case _types2.CC_EVENTS.AGENT_WRAPPEDUP:\n            this.removeCurrentTaskFromCollection();\n            break;\n          default:\n            break;\n        }\n      }\n    });\n  }\n  updateCurrentTaskDataAndEmitEvent(taskData, event) {\n    this.currentTask = this.currentTask.updateTaskData(taskData);\n    this.currentTask.emit(event, this.currentTask);\n  }\n  removeCurrentTaskFromCollection() {\n    if (this.currentTask && this.currentTask.data && this.currentTask.data.interactionId) {\n      delete this.taskCollection[this.currentTask.data.interactionId];\n      _loggerProxy.default.info(`Task removed from collection: ${this.currentTask.data.interactionId}`, {\n        module: _constants.TASK_MANAGER_FILE,\n        method: 'removeCurrentTaskFromCollection'\n      });\n    }\n  }\n  handleTaskCleanup() {\n    if (this.webCallingService.loginOption === _types3.LoginOption.BROWSER) {\n      this.currentTask.unregisterWebCallListeners();\n      this.webCallingService.cleanUpCall();\n    }\n    this.removeCurrentTaskFromCollection();\n  }\n\n  /**\n   * @param taskId - Unique identifier for each task\n   */\n  getTask = taskId => {\n    return this.taskCollection[taskId];\n  };\n\n  /**\n   * @param taskId - Unique identifier for each task\n   */\n  getAllTasks = () => {\n    return this.taskCollection;\n  };\n\n  /**\n   * @param contact - Routing Contact layer. Talks to AQMReq layer to convert events to promises\n   * @param webCallingService - Webrtc Service Layer\n   * @param webSocketManager - Websocket Manager to maintain websocket connection and keepalives\n   */\n  static getTaskManager = (contact, webCallingService, webSocketManager) => {\n    if (!this.taskManager) {\n      this.taskManager = new TaskManager(contact, webCallingService, webSocketManager);\n    }\n    return this.taskManager;\n  };\n}\nexports[\"default\"] = TaskManager;\n//# sourceMappingURL=TaskManager.js.map\n\n\n//# sourceURL=webpack://@webex/cc-store/../../../node_modules/@webex/plugin-cc/dist/services/task/TaskManager.js?");
+eval("\n\nObject.defineProperty(exports, \"__esModule\", ({\n  value: true\n}));\nexports[\"default\"] = void 0;\nvar _events = _interopRequireDefault(__webpack_require__(/*! events */ \"../../../node_modules/events/events.js\"));\nvar _calling = __webpack_require__(/*! @webex/calling */ \"../../../node_modules/@webex/calling/dist/module/index.js\");\nvar _types = __webpack_require__(/*! ./types */ \"../../../node_modules/@webex/plugin-cc/dist/services/task/types.js\");\nvar _constants = __webpack_require__(/*! ../../constants */ \"../../../node_modules/@webex/plugin-cc/dist/constants.js\");\nvar _types2 = __webpack_require__(/*! ../config/types */ \"../../../node_modules/@webex/plugin-cc/dist/services/config/types.js\");\nvar _types3 = __webpack_require__(/*! ../../types */ \"../../../node_modules/@webex/plugin-cc/dist/types.js\");\nvar _loggerProxy = _interopRequireDefault(__webpack_require__(/*! ../../logger-proxy */ \"../../../node_modules/@webex/plugin-cc/dist/logger-proxy.js\"));\nvar _ = _interopRequireDefault(__webpack_require__(/*! . */ \"../../../node_modules/@webex/plugin-cc/dist/services/task/index.js\"));\nfunction _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }\nclass TaskManager extends _events.default {\n  /**\n   * @param contact - Routing Contact layer. Talks to AQMReq layer to convert events to promises\n   * @param webCallingService - Webrtc Service Layer\n   * @param webSocketManager - Websocket Manager to maintain websocket connection and keepalives\n   */\n  constructor(contact, webCallingService, webSocketManager) {\n    super();\n    this.contact = contact;\n    this.taskCollection = {};\n    this.webCallingService = webCallingService;\n    this.webSocketManager = webSocketManager;\n    this.registerTaskListeners();\n    this.registerIncomingCallEvent();\n  }\n  handleIncomingWebCall = call => {\n    if (this.currentTask) {\n      if (this.currentTask.data.interaction.mediaChannel === 'telephony') {\n        this.webCallingService.mapCallToTask(call.getCallId(), this.currentTask.data.interactionId);\n        _loggerProxy.default.log('Call mapped to task', {\n          module: _constants.TASK_MANAGER_FILE,\n          method: 'handleIncomingWebCall'\n        });\n      }\n      this.emit(_types.TASK_EVENTS.TASK_INCOMING, this.currentTask);\n    }\n    this.call = call;\n  };\n  registerIncomingCallEvent() {\n    this.webCallingService.on(_calling.LINE_EVENTS.INCOMING_CALL, this.handleIncomingWebCall);\n  }\n  unregisterIncomingCallEvent() {\n    this.webCallingService.off(_calling.LINE_EVENTS.INCOMING_CALL, this.handleIncomingWebCall);\n  }\n  registerTaskListeners() {\n    this.webSocketManager.on('message', event => {\n      const payload = JSON.parse(event);\n      // Re-emit the task events to the task object\n      if (payload.data?.type) {\n        if (Object.values(_types2.CC_TASK_EVENTS).includes(payload.data.type)) {\n          if (this.currentTask) {\n            this.currentTask.emit(payload.data.type, payload.data);\n          }\n        }\n        switch (payload.data.type) {\n          case _types2.CC_EVENTS.AGENT_CONTACT:\n            this.currentTask = new _.default(this.contact, this.webCallingService, payload.data);\n            this.taskCollection[payload.data.interactionId] = this.currentTask;\n            this.emit(_types.TASK_EVENTS.TASK_HYDRATE, this.currentTask);\n            break;\n          case _types2.CC_EVENTS.AGENT_CONTACT_RESERVED:\n            this.currentTask = new _.default(this.contact, this.webCallingService, payload.data);\n            this.currentTask.data = {\n              ...this.currentTask.data,\n              isConsulted: false\n            }; // Ensure isConsulted prop exists\n            this.taskCollection[payload.data.interactionId] = this.currentTask;\n            if (this.webCallingService.loginOption !== _types3.LoginOption.BROWSER) {\n              this.emit(_types.TASK_EVENTS.TASK_INCOMING, this.currentTask);\n            } else if (this.call) {\n              this.emit(_types.TASK_EVENTS.TASK_INCOMING, this.currentTask);\n            }\n            break;\n          case _types2.CC_EVENTS.AGENT_OFFER_CONTACT:\n            // We don't have to emit any event here since this will be result of promise.\n            this.currentTask = this.currentTask.updateTaskData(payload.data);\n            _loggerProxy.default.log('Agent offer contact', {\n              module: _constants.TASK_MANAGER_FILE,\n              method: 'registerTaskListeners'\n            });\n            break;\n          case _types2.CC_EVENTS.AGENT_OUTBOUND_FAILED:\n            // We don't have to emit any event here since this will be result of promise.\n            if (this.currentTask.data) {\n              this.removeCurrentTaskFromCollection();\n            }\n            _loggerProxy.default.log('Agent outbound failed', {\n              module: _constants.TASK_MANAGER_FILE,\n              method: 'registerTaskListeners'\n            });\n            break;\n          case _types2.CC_EVENTS.AGENT_CONTACT_ASSIGNED:\n            this.currentTask = this.currentTask.updateTaskData(payload.data);\n            this.currentTask.emit(_types.TASK_EVENTS.TASK_ASSIGNED, this.currentTask);\n            break;\n          case _types2.CC_EVENTS.AGENT_CONTACT_UNASSIGNED:\n            this.currentTask.emit(_types.TASK_EVENTS.TASK_END, {\n              wrapupRequired: true\n            });\n            this.handleTaskCleanup();\n            break;\n          case _types2.CC_EVENTS.AGENT_CONTACT_OFFER_RONA:\n            this.currentTask.emit(_types.TASK_EVENTS.TASK_REJECT, payload.data.reason);\n            this.handleTaskCleanup();\n            break;\n          case _types2.CC_EVENTS.CONTACT_ENDED:\n            this.currentTask.emit(_types.TASK_EVENTS.TASK_END, {\n              wrapupRequired: payload.data.interaction.state !== 'new'\n            });\n            this.handleTaskCleanup();\n            break;\n          case _types2.CC_EVENTS.AGENT_CONTACT_HELD:\n            // As soon as the main interaction is held, we need to emit TASK_HOLD\n            this.updateCurrentTaskDataAndEmitEvent(payload.data, _types.TASK_EVENTS.TASK_HOLD);\n            break;\n          case _types2.CC_EVENTS.AGENT_CONTACT_UNHELD:\n            // As soon as the main interaction is unheld, we need to emit TASK_RESUME\n            this.updateCurrentTaskDataAndEmitEvent(payload.data, _types.TASK_EVENTS.TASK_RESUME);\n            break;\n          case _types2.CC_EVENTS.AGENT_VTEAM_TRANSFERRED:\n            this.currentTask.emit(_types.TASK_EVENTS.TASK_END, {\n              wrapupRequired: true\n            });\n            this.handleTaskCleanup();\n            break;\n          case _types2.CC_EVENTS.AGENT_CTQ_CANCEL_FAILED:\n            this.updateCurrentTaskDataAndEmitEvent(payload.data, _types.TASK_EVENTS.TASK_CONSULT_QUEUE_FAILED);\n            break;\n          case _types2.CC_EVENTS.AGENT_CONSULT_CREATED:\n            // Received when self agent initiates a consult\n            this.currentTask = this.currentTask.updateTaskData(payload.data);\n            // Do not emit anything since this be received only as a result of an API invocation(handled by a promise)\n            break;\n          case _types2.CC_EVENTS.AGENT_OFFER_CONSULT:\n            {\n              // Received when other agent sends us a consult offer\n              this.currentTask = this.currentTask.updateTaskData({\n                ...payload.data,\n                isConsulted: true // This ensures that the task is marked as us being requested for a consult\n              });\n\n              break;\n            }\n          case _types2.CC_EVENTS.AGENT_CONSULTING:\n            // Received when agent is in an active consult state\n            this.currentTask = this.currentTask.updateTaskData(payload.data);\n            if (this.currentTask.data.isConsulted) {\n              // Fire only if you are the agent who received the consult request\n              this.currentTask.emit(_types.TASK_EVENTS.TASK_CONSULT_ACCEPTED, this.currentTask);\n            } else {\n              // Fire only if you are the agent who initiated the consult\n              this.currentTask.emit(_types.TASK_EVENTS.TASK_CONSULTING, this.currentTask);\n            }\n            break;\n          case _types2.CC_EVENTS.AGENT_CONSULT_FAILED:\n            // This can only be received by the agent who initiated the consult.\n            // We need not emit any event here since this will be result of promise\n            this.currentTask.updateTaskData(payload.data);\n            break;\n          case _types2.CC_EVENTS.AGENT_CONSULT_ENDED:\n            this.updateCurrentTaskDataAndEmitEvent(payload.data, _types.TASK_EVENTS.TASK_CONSULT_END);\n            if (this.currentTask.data.isConsulted) {\n              // This will be the end state of the task as soon as we end the consult in case of\n              // us being offered a consult\n              this.removeCurrentTaskFromCollection();\n            }\n            break;\n          case _types2.CC_EVENTS.AGENT_CTQ_CANCELLED:\n            // This event is received when the consult using queue is cancelled using API\n            this.updateCurrentTaskDataAndEmitEvent(payload.data, _types.TASK_EVENTS.TASK_CONSULT_QUEUE_CANCELLED);\n            break;\n          case _types2.CC_EVENTS.AGENT_WRAPUP:\n            this.currentTask = this.currentTask.updateTaskData(payload.data);\n            break;\n          case _types2.CC_EVENTS.AGENT_WRAPPEDUP:\n            this.removeCurrentTaskFromCollection();\n            break;\n          default:\n            break;\n        }\n      }\n    });\n  }\n  updateCurrentTaskDataAndEmitEvent(taskData, event) {\n    this.currentTask = this.currentTask.updateTaskData(taskData);\n    this.currentTask.emit(event, this.currentTask);\n  }\n  removeCurrentTaskFromCollection() {\n    if (this.currentTask && this.currentTask.data && this.currentTask.data.interactionId) {\n      delete this.taskCollection[this.currentTask.data.interactionId];\n      _loggerProxy.default.info(`Task removed from collection: ${this.currentTask.data.interactionId}`, {\n        module: _constants.TASK_MANAGER_FILE,\n        method: 'removeCurrentTaskFromCollection'\n      });\n    }\n  }\n  handleTaskCleanup() {\n    if (this.webCallingService.loginOption === _types3.LoginOption.BROWSER) {\n      this.currentTask.unregisterWebCallListeners();\n      this.webCallingService.cleanUpCall();\n    }\n    this.removeCurrentTaskFromCollection();\n  }\n\n  /**\n   * @param taskId - Unique identifier for each task\n   */\n  getTask = taskId => {\n    return this.taskCollection[taskId];\n  };\n\n  /**\n   * @param taskId - Unique identifier for each task\n   */\n  getAllTasks = () => {\n    return this.taskCollection;\n  };\n\n  /**\n   * @param contact - Routing Contact layer. Talks to AQMReq layer to convert events to promises\n   * @param webCallingService - Webrtc Service Layer\n   * @param webSocketManager - Websocket Manager to maintain websocket connection and keepalives\n   */\n  static getTaskManager = (contact, webCallingService, webSocketManager) => {\n    if (!this.taskManager) {\n      this.taskManager = new TaskManager(contact, webCallingService, webSocketManager);\n    }\n    return this.taskManager;\n  };\n}\nexports[\"default\"] = TaskManager;\n//# sourceMappingURL=TaskManager.js.map\n\n\n//# sourceURL=webpack://@webex/cc-store/../../../node_modules/@webex/plugin-cc/dist/services/task/TaskManager.js?");
 
 /***/ }),
 
@@ -12346,7 +12346,7 @@ eval("\nvar __createBinding = (this && this.__createBinding) || (Object.create ?
 /***/ (function(__unused_webpack_module, exports, __webpack_require__) {
 
 "use strict";
-eval("\nvar __importDefault = (this && this.__importDefault) || function (mod) {\n    return (mod && mod.__esModule) ? mod : { \"default\": mod };\n};\nObject.defineProperty(exports, \"__esModule\", ({ value: true }));\nconst mobx_1 = __webpack_require__(/*! mobx */ \"../../../node_modules/mobx/dist/mobx.esm.js\");\nconst contact_center_1 = __importDefault(__webpack_require__(/*! webex/contact-center */ \"./node_modules/webex/dist/contact-center.js\"));\nclass Store {\n    constructor() {\n        this.teams = [];\n        this.loginOptions = [];\n        this.idleCodes = [];\n        this.agentId = '';\n        this.currentTheme = 'LIGHT';\n        this.wrapupCodes = [];\n        this.incomingTask = null;\n        this.currentTask = null;\n        this.isAgentLoggedIn = false;\n        this.deviceType = '';\n        this.taskList = [];\n        this.wrapupRequired = false;\n        this.currentState = '';\n        this.customState = null;\n        this.consultCompleted = false;\n        this.consultInitiated = false;\n        this.consultAccepted = false;\n        this.consultStartTimeStamp = undefined;\n        this.showMultipleLoginAlert = false;\n        this.callControlAudio = null;\n        this.consultOfferReceived = false;\n        (0, mobx_1.makeAutoObservable)(this, {\n            cc: mobx_1.observable.ref,\n        });\n    }\n    static getInstance() {\n        if (!Store.instance) {\n            console.log('Creating new store instance');\n            Store.instance = new Store();\n        }\n        console.log('Returning store instance');\n        return Store.instance;\n    }\n    registerCC(webex) {\n        if (webex) {\n            this.cc = webex.cc;\n        }\n        if (typeof webex === 'undefined' && typeof this.cc === 'undefined') {\n            throw new Error('Webex SDK not initialized');\n        }\n        this.logger = this.cc.LoggerProxy;\n        return this.cc\n            .register()\n            .then((response) => {\n            this.teams = response.teams;\n            this.loginOptions = response.webRtcEnabled\n                ? response.loginVoiceOptions\n                : response.loginVoiceOptions.filter((option) => option !== 'BROWSER');\n            this.idleCodes = response.idleCodes;\n            this.agentId = response.agentId;\n            this.wrapupCodes = response.wrapupCodes;\n            this.isAgentLoggedIn = response.isAgentLoggedIn;\n            this.deviceType = response.deviceType;\n            this.currentState = response.lastStateAuxCodeId;\n            this.lastStateChangeTimestamp = response.lastStateChangeTimestamp;\n            this.lastIdleCodeChangeTimestamp = response.lastIdleCodeChangeTimestamp;\n        })\n            .catch((error) => {\n            this.logger.error(`Error registering contact center: ${error}`, {\n                module: 'cc-store#store.ts',\n                method: 'registerCC',\n            });\n            return Promise.reject(error);\n        });\n    }\n    init(options, setupEventListeners) {\n        if ('webex' in options) {\n            // If devs decide to go with webex, they will have to listen to the ready event before calling init\n            // This has to be documented\n            setupEventListeners(options.webex.cc);\n            return this.registerCC(options.webex);\n        }\n        return new Promise((resolve, reject) => {\n            const timer = setTimeout(() => {\n                reject(new Error('Webex SDK failed to initialize'));\n            }, 6000);\n            const webex = contact_center_1.default.init({\n                config: options.webexConfig,\n                credentials: {\n                    access_token: options.access_token,\n                },\n            });\n            webex.once('ready', () => {\n                setupEventListeners(webex.cc);\n                clearTimeout(timer);\n                this.registerCC(webex)\n                    .then(() => {\n                    resolve();\n                })\n                    .catch((error) => {\n                    reject(error);\n                });\n            });\n        });\n    }\n}\nexports[\"default\"] = Store;\n\n\n//# sourceURL=webpack://@webex/cc-store/./src/store.ts?");
+eval("\nvar __importDefault = (this && this.__importDefault) || function (mod) {\n    return (mod && mod.__esModule) ? mod : { \"default\": mod };\n};\nObject.defineProperty(exports, \"__esModule\", ({ value: true }));\nconst mobx_1 = __webpack_require__(/*! mobx */ \"../../../node_modules/mobx/dist/mobx.esm.js\");\nconst contact_center_1 = __importDefault(__webpack_require__(/*! webex/contact-center */ \"./node_modules/webex/dist/contact-center.js\"));\nclass Store {\n    constructor() {\n        this.teams = [];\n        this.loginOptions = [];\n        this.idleCodes = [];\n        this.agentId = '';\n        this.currentTheme = 'LIGHT';\n        this.wrapupCodes = [];\n        this.incomingTask = null;\n        this.currentTask = null;\n        this.isAgentLoggedIn = false;\n        this.deviceType = '';\n        this.taskList = [];\n        this.wrapupRequired = false;\n        this.currentState = '';\n        this.customState = null;\n        this.consultCompleted = false;\n        this.consultInitiated = false;\n        this.consultAccepted = false;\n        this.isQueueConsultInProgress = false;\n        this.currentConsultQueueId = '';\n        this.consultStartTimeStamp = undefined;\n        this.showMultipleLoginAlert = false;\n        this.callControlAudio = null;\n        this.consultOfferReceived = false;\n        this.isEndConsultEnabled = false;\n        this.allowConsultToQueue = false;\n        (0, mobx_1.makeAutoObservable)(this, {\n            cc: mobx_1.observable.ref,\n        });\n    }\n    static getInstance() {\n        if (!Store.instance) {\n            console.log('Creating new store instance');\n            Store.instance = new Store();\n        }\n        console.log('Returning store instance');\n        return Store.instance;\n    }\n    registerCC(webex) {\n        if (webex) {\n            this.cc = webex.cc;\n        }\n        if (typeof webex === 'undefined' && typeof this.cc === 'undefined') {\n            throw new Error('Webex SDK not initialized');\n        }\n        this.logger = this.cc.LoggerProxy;\n        return this.cc\n            .register()\n            .then((response) => {\n            this.teams = response.teams;\n            this.loginOptions = response.webRtcEnabled\n                ? response.loginVoiceOptions\n                : response.loginVoiceOptions.filter((option) => option !== 'BROWSER');\n            this.idleCodes = response.idleCodes;\n            this.agentId = response.agentId;\n            this.wrapupCodes = response.wrapupCodes;\n            this.isAgentLoggedIn = response.isAgentLoggedIn;\n            this.deviceType = response.deviceType;\n            this.currentState = response.lastStateAuxCodeId;\n            this.lastStateChangeTimestamp = response.lastStateChangeTimestamp;\n            this.lastIdleCodeChangeTimestamp = response.lastIdleCodeChangeTimestamp;\n            this.isEndConsultEnabled = response.isEndConsultEnabled;\n            this.allowConsultToQueue = response.allowConsultToQueue;\n        })\n            .catch((error) => {\n            this.logger.error(`Error registering contact center: ${error}`, {\n                module: 'cc-store#store.ts',\n                method: 'registerCC',\n            });\n            return Promise.reject(error);\n        });\n    }\n    init(options, setupEventListeners) {\n        if ('webex' in options) {\n            // If devs decide to go with webex, they will have to listen to the ready event before calling init\n            // This has to be documented\n            setupEventListeners(options.webex.cc);\n            return this.registerCC(options.webex);\n        }\n        return new Promise((resolve, reject) => {\n            const timer = setTimeout(() => {\n                reject(new Error('Webex SDK failed to initialize'));\n            }, 6000);\n            const webex = contact_center_1.default.init({\n                config: options.webexConfig,\n                credentials: {\n                    access_token: options.access_token,\n                },\n            });\n            webex.once('ready', () => {\n                setupEventListeners(webex.cc);\n                clearTimeout(timer);\n                this.registerCC(webex)\n                    .then(() => {\n                    resolve();\n                })\n                    .catch((error) => {\n                    reject(error);\n                });\n            });\n        });\n    }\n}\nexports[\"default\"] = Store;\n\n\n//# sourceURL=webpack://@webex/cc-store/./src/store.ts?");
 
 /***/ }),
 
@@ -12357,7 +12357,7 @@ eval("\nvar __importDefault = (this && this.__importDefault) || function (mod) {
 /***/ ((__unused_webpack_module, exports) => {
 
 "use strict";
-eval("\nObject.defineProperty(exports, \"__esModule\", ({ value: true }));\nexports.ENGAGED_USERNAME = exports.ENGAGED_LABEL = exports.TASK_EVENTS = exports.CC_EVENTS = void 0;\nvar TASK_EVENTS;\n(function (TASK_EVENTS) {\n    TASK_EVENTS[\"TASK_INCOMING\"] = \"task:incoming\";\n    TASK_EVENTS[\"TASK_ASSIGNED\"] = \"task:assigned\";\n    TASK_EVENTS[\"TASK_MEDIA\"] = \"task:media\";\n    TASK_EVENTS[\"TASK_HOLD\"] = \"task:hold\";\n    TASK_EVENTS[\"TASK_UNHOLD\"] = \"task:unhold\";\n    TASK_EVENTS[\"TASK_CONSULT\"] = \"task:consult\";\n    TASK_EVENTS[\"TASK_CONSULT_END\"] = \"task:consultEnd\";\n    TASK_EVENTS[\"TASK_CONSULT_ACCEPTED\"] = \"task:consultAccepted\";\n    TASK_EVENTS[\"TASK_PAUSE\"] = \"task:pause\";\n    TASK_EVENTS[\"TASK_RESUME\"] = \"task:resume\";\n    TASK_EVENTS[\"TASK_END\"] = \"task:end\";\n    TASK_EVENTS[\"TASK_WRAPUP\"] = \"task:wrapup\";\n    TASK_EVENTS[\"TASK_REJECT\"] = \"task:rejected\";\n    TASK_EVENTS[\"TASK_HYDRATE\"] = \"task:hydrate\";\n    TASK_EVENTS[\"TASK_CONSULTING\"] = \"task:consulting\";\n    TASK_EVENTS[\"AGENT_CONTACT_ASSIGNED\"] = \"AgentContactAssigned\";\n    TASK_EVENTS[\"CONTACT_RECORDING_PAUSED\"] = \"ContactRecordingPaused\";\n    TASK_EVENTS[\"CONTACT_RECORDING_RESUMED\"] = \"ContactRecordingResumed\";\n    TASK_EVENTS[\"AGENT_WRAPPEDUP\"] = \"AgentWrappedUp\";\n    TASK_EVENTS[\"AGENT_CONSULT_CREATED\"] = \"AgentConsultCreated\";\n})(TASK_EVENTS || (exports.TASK_EVENTS = TASK_EVENTS = {})); // TODO: remove this once cc sdk exports this enum\n// Events that are received on the contact center SDK\n// TODO: Export & Import these constants from SDK\nvar CC_EVENTS;\n(function (CC_EVENTS) {\n    CC_EVENTS[\"AGENT_DN_REGISTERED\"] = \"AgentDNRegistered\";\n    CC_EVENTS[\"AGENT_LOGOUT_SUCCESS\"] = \"AgentLogoutSuccess\";\n    CC_EVENTS[\"AGENT_STATION_LOGIN_SUCCESS\"] = \"AgentStationLoginSuccess\";\n    CC_EVENTS[\"AGENT_MULTI_LOGIN\"] = \"agent:multiLogin\";\n    CC_EVENTS[\"AGENT_STATE_CHANGE\"] = \"agent:stateChange\";\n    CC_EVENTS[\"AGENT_RELOGIN_SUCCESS\"] = \"AgentReloginSuccess\";\n    CC_EVENTS[\"AGENT_OFFER_CONSULT\"] = \"AgentOfferConsult\";\n})(CC_EVENTS || (exports.CC_EVENTS = CC_EVENTS = {}));\nconst ENGAGED_LABEL = 'ENGAGED';\nexports.ENGAGED_LABEL = ENGAGED_LABEL;\nconst ENGAGED_USERNAME = 'Engaged';\nexports.ENGAGED_USERNAME = ENGAGED_USERNAME;\n\n\n//# sourceURL=webpack://@webex/cc-store/./src/store.types.ts?");
+eval("\nObject.defineProperty(exports, \"__esModule\", ({ value: true }));\nexports.ENGAGED_USERNAME = exports.ENGAGED_LABEL = exports.TASK_EVENTS = exports.CC_EVENTS = void 0;\nvar TASK_EVENTS;\n(function (TASK_EVENTS) {\n    TASK_EVENTS[\"TASK_INCOMING\"] = \"task:incoming\";\n    TASK_EVENTS[\"TASK_ASSIGNED\"] = \"task:assigned\";\n    TASK_EVENTS[\"TASK_MEDIA\"] = \"task:media\";\n    TASK_EVENTS[\"TASK_HOLD\"] = \"task:hold\";\n    TASK_EVENTS[\"TASK_UNHOLD\"] = \"task:unhold\";\n    TASK_EVENTS[\"TASK_CONSULT\"] = \"task:consult\";\n    TASK_EVENTS[\"TASK_CONSULT_END\"] = \"task:consultEnd\";\n    TASK_EVENTS[\"TASK_CONSULT_ACCEPTED\"] = \"task:consultAccepted\";\n    TASK_EVENTS[\"TASK_PAUSE\"] = \"task:pause\";\n    TASK_EVENTS[\"TASK_RESUME\"] = \"task:resume\";\n    TASK_EVENTS[\"TASK_END\"] = \"task:end\";\n    TASK_EVENTS[\"TASK_WRAPUP\"] = \"task:wrapup\";\n    TASK_EVENTS[\"TASK_REJECT\"] = \"task:rejected\";\n    TASK_EVENTS[\"TASK_HYDRATE\"] = \"task:hydrate\";\n    TASK_EVENTS[\"TASK_CONSULTING\"] = \"task:consulting\";\n    TASK_EVENTS[\"TASK_CONSULT_QUEUE_CANCELLED\"] = \"task:consultQueueCancelled\";\n    TASK_EVENTS[\"AGENT_CONTACT_ASSIGNED\"] = \"AgentContactAssigned\";\n    TASK_EVENTS[\"CONTACT_RECORDING_PAUSED\"] = \"ContactRecordingPaused\";\n    TASK_EVENTS[\"CONTACT_RECORDING_RESUMED\"] = \"ContactRecordingResumed\";\n    TASK_EVENTS[\"AGENT_WRAPPEDUP\"] = \"AgentWrappedUp\";\n    TASK_EVENTS[\"AGENT_CONSULT_CREATED\"] = \"AgentConsultCreated\";\n})(TASK_EVENTS || (exports.TASK_EVENTS = TASK_EVENTS = {})); // TODO: remove this once cc sdk exports this enum\n// Events that are received on the contact center SDK\n// TODO: Export & Import these constants from SDK\nvar CC_EVENTS;\n(function (CC_EVENTS) {\n    CC_EVENTS[\"AGENT_DN_REGISTERED\"] = \"AgentDNRegistered\";\n    CC_EVENTS[\"AGENT_LOGOUT_SUCCESS\"] = \"AgentLogoutSuccess\";\n    CC_EVENTS[\"AGENT_STATION_LOGIN_SUCCESS\"] = \"AgentStationLoginSuccess\";\n    CC_EVENTS[\"AGENT_MULTI_LOGIN\"] = \"agent:multiLogin\";\n    CC_EVENTS[\"AGENT_STATE_CHANGE\"] = \"agent:stateChange\";\n    CC_EVENTS[\"AGENT_RELOGIN_SUCCESS\"] = \"AgentReloginSuccess\";\n    CC_EVENTS[\"AGENT_OFFER_CONSULT\"] = \"AgentOfferConsult\";\n})(CC_EVENTS || (exports.CC_EVENTS = CC_EVENTS = {}));\nconst ENGAGED_LABEL = 'ENGAGED';\nexports.ENGAGED_LABEL = ENGAGED_LABEL;\nconst ENGAGED_USERNAME = 'Engaged';\nexports.ENGAGED_USERNAME = ENGAGED_USERNAME;\n\n\n//# sourceURL=webpack://@webex/cc-store/./src/store.types.ts?");
 
 /***/ }),
 
@@ -12368,7 +12368,7 @@ eval("\nObject.defineProperty(exports, \"__esModule\", ({ value: true }));\nexpo
 /***/ (function(__unused_webpack_module, exports, __webpack_require__) {
 
 "use strict";
-eval("\nvar __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, generator) {\n    function adopt(value) { return value instanceof P ? value : new P(function (resolve) { resolve(value); }); }\n    return new (P || (P = Promise))(function (resolve, reject) {\n        function fulfilled(value) { try { step(generator.next(value)); } catch (e) { reject(e); } }\n        function rejected(value) { try { step(generator[\"throw\"](value)); } catch (e) { reject(e); } }\n        function step(result) { result.done ? resolve(result.value) : adopt(result.value).then(fulfilled, rejected); }\n        step((generator = generator.apply(thisArg, _arguments || [])).next());\n    });\n};\nvar __importDefault = (this && this.__importDefault) || function (mod) {\n    return (mod && mod.__esModule) ? mod : { \"default\": mod };\n};\nObject.defineProperty(exports, \"__esModule\", ({ value: true }));\nconst store_types_1 = __webpack_require__(/*! ./store.types */ \"./src/store.types.ts\");\nconst store_1 = __importDefault(__webpack_require__(/*! ./store */ \"./src/store.ts\"));\nconst mobx_1 = __webpack_require__(/*! mobx */ \"../../../node_modules/mobx/dist/mobx.esm.js\");\nclass StoreWrapper {\n    constructor() {\n        this.setCurrentTheme = (theme) => {\n            this.store.currentTheme = theme;\n        };\n        this.setShowMultipleLoginAlert = (value) => {\n            this.store.showMultipleLoginAlert = value;\n        };\n        this.setDeviceType = (option) => {\n            this.store.deviceType = option;\n        };\n        this.setCurrentState = (state) => {\n            (0, mobx_1.runInAction)(() => {\n                this.store.currentState = state;\n                this.store.customState = null;\n            });\n        };\n        this.setLastStateChangeTimestamp = (timestamp) => {\n            (0, mobx_1.runInAction)(() => {\n                this.store.lastStateChangeTimestamp = timestamp;\n            });\n        };\n        this.setLastIdleCodeChangeTimestamp = (timestamp) => {\n            (0, mobx_1.runInAction)(() => {\n                this.store.lastIdleCodeChangeTimestamp = timestamp;\n            });\n        };\n        this.setIsAgentLoggedIn = (value) => {\n            this.store.isAgentLoggedIn = value;\n        };\n        this.setWrapupRequired = (value) => {\n            this.store.wrapupRequired = value;\n        };\n        this.setCurrentTask = (task) => {\n            (0, mobx_1.runInAction)(() => {\n                this.store.currentTask = task;\n            });\n        };\n        this.setIncomingTask = (task) => {\n            this.store.incomingTask = task;\n        };\n        this.setTaskList = (taskList) => {\n            this.store.taskList = taskList;\n        };\n        this.setWrapupCodes = (wrapupCodes) => {\n            this.store.wrapupCodes = wrapupCodes;\n        };\n        this.setConsultCompleted = (value) => {\n            this.store.consultCompleted = value;\n        };\n        this.setConsultInitiated = (value) => {\n            this.store.consultInitiated = value;\n        };\n        this.setConsultAccepted = (value) => {\n            this.store.consultAccepted = value;\n        };\n        this.setConsultOfferReceived = (value) => {\n            this.store.consultOfferReceived = value;\n        };\n        this.setConsultStartTimeStamp = (timestamp) => {\n            this.store.consultStartTimeStamp = timestamp;\n        };\n        this.setCallControlAudio = (audio) => {\n            this.store.callControlAudio = audio;\n        };\n        this.setState = (state) => {\n            if ('reset' in state) {\n                (0, mobx_1.runInAction)(() => {\n                    this.store.customState = null;\n                });\n                return;\n            }\n            if ('id' in state) {\n                (0, mobx_1.runInAction)(() => {\n                    this.setCurrentState(state.id);\n                    this.store.customState = null;\n                });\n            }\n            else {\n                (0, mobx_1.runInAction)(() => {\n                    this.store.customState = state;\n                });\n            }\n        };\n        this.setTaskRejected = (callback) => {\n            this.onTaskRejected = callback;\n        };\n        this.setCCCallback = (event, callback) => {\n            if (!callback)\n                return;\n            this.store.cc.on(event, callback);\n        };\n        this.setTaskCallback = (event, callback, taskId) => {\n            if (!callback)\n                return;\n            const task = this.store.taskList.find((task) => task.data.interactionId === taskId);\n            if (!task)\n                return;\n            task.on(event, callback);\n        };\n        this.removeCCCallback = (event) => {\n            this.store.cc.off(event);\n        };\n        this.removeTaskCallback = (event, callback, taskId) => {\n            if (!callback)\n                return;\n            const task = this.store.taskList.find((task) => task.data.interactionId === taskId);\n            if (!task)\n                return;\n            task.off(event, callback);\n        };\n        this.registerCC = (webex) => {\n            return this.store.registerCC(webex);\n        };\n        this.handleTaskRemove = (event) => {\n            const taskId = event;\n            // Remove the task from the taskList\n            const taskToRemove = this.store.taskList.find((task) => task.data.interactionId === taskId);\n            if (taskToRemove) {\n                taskToRemove.off(store_types_1.TASK_EVENTS.TASK_ASSIGNED, this.handleTaskAssigned);\n                taskToRemove.off(store_types_1.TASK_EVENTS.TASK_END, ({ wrapupRequired }) => this.handleTaskEnd(taskToRemove, wrapupRequired));\n                taskToRemove.off(store_types_1.TASK_EVENTS.TASK_REJECT, (reason) => this.handleTaskReject(taskToRemove.interactionId, reason));\n                taskToRemove.off(store_types_1.TASK_EVENTS.AGENT_WRAPPEDUP, this.handleTaskWrapUp);\n                taskToRemove.off(store_types_1.TASK_EVENTS.TASK_CONSULTING, this.handleConsulting);\n                taskToRemove.off(store_types_1.CC_EVENTS.AGENT_OFFER_CONSULT, this.handleConsultOffer);\n                taskToRemove.off(store_types_1.TASK_EVENTS.TASK_CONSULT_END, this.handleConsultEnd);\n                taskToRemove.off(store_types_1.TASK_EVENTS.TASK_CONSULT_ACCEPTED, this.handleConsultAccepted);\n                taskToRemove.off(store_types_1.TASK_EVENTS.AGENT_CONSULT_CREATED, this.handleConsultCreated);\n                if (this.deviceType === 'BROWSER') {\n                    taskToRemove.off(store_types_1.TASK_EVENTS.TASK_MEDIA, this.handleTaskMedia);\n                    this.setCallControlAudio(null);\n                }\n            }\n            const updateTaskList = this.store.taskList.filter((task) => task.data.interactionId !== taskId);\n            (0, mobx_1.runInAction)(() => {\n                var _a, _b;\n                this.setTaskList(updateTaskList);\n                this.setWrapupRequired(false);\n                this.setConsultAccepted(false);\n                this.setConsultInitiated(false);\n                this.setConsultCompleted(false);\n                // Remove the task from currentTask or incomingTask if it is the same task\n                if (((_a = this.store.currentTask) === null || _a === void 0 ? void 0 : _a.data.interactionId) === taskId) {\n                    this.setCurrentTask(null);\n                }\n                if (((_b = this.store.incomingTask) === null || _b === void 0 ? void 0 : _b.data.interactionId) === taskId) {\n                    this.setIncomingTask(null);\n                }\n                // reset the custom state\n                this.setState({\n                    reset: true,\n                });\n            });\n        };\n        this.handleTaskEnd = (event, wrapupRequired) => {\n            // If the call is ended by agent we get the task object in event.data\n            // If the call is ended by customer we get the task object directly\n            const task = event.data ? event.data : event;\n            if (wrapupRequired) {\n                this.setWrapupRequired(true);\n            }\n            else {\n                this.handleTaskRemove(task.interactionId);\n            }\n        };\n        this.handleTaskAssigned = (event) => {\n            const task = event;\n            (0, mobx_1.runInAction)(() => {\n                if (this.consultAccepted) {\n                    this.setConsultAccepted(false);\n                    this.setConsultInitiated(false);\n                    this.setConsultCompleted(false);\n                }\n                this.setCurrentTask(task);\n                this.setIncomingTask(null);\n                this.setState({\n                    developerName: store_types_1.ENGAGED_LABEL,\n                    name: store_types_1.ENGAGED_USERNAME,\n                });\n            });\n        };\n        this.handleTaskWrapUp = (event) => {\n            const task = event;\n            this.setWrapupRequired(false);\n            this.handleTaskRemove(task.interactionId);\n        };\n        this.handleTaskMedia = (track) => {\n            this.setCallControlAudio(new MediaStream([track]));\n        };\n        // Case to handle multi session\n        this.handleConsultCreated = () => {\n            this.setConsultInitiated(true);\n            this.setConsultStartTimeStamp(Date.now());\n        };\n        this.handleConsulting = (event) => {\n            this.setConsultCompleted(true);\n            this.setCurrentTask(event);\n            this.handleIncomingTask(event);\n            this.setConsultStartTimeStamp(Date.now());\n        };\n        this.handleConsultEnd = (event) => {\n            const task = event;\n            this.setConsultInitiated(false);\n            if (this.consultAccepted) {\n                this.setConsultAccepted(false);\n                this.handleTaskRemove(task.data.interactionId);\n            }\n            else if (this.consultOfferReceived) {\n                this.setConsultOfferReceived(false);\n                this.handleTaskRemove(task.data.interactionId);\n            }\n            this.setConsultCompleted(false);\n            this.setConsultStartTimeStamp(null);\n        };\n        this.handleConsultOffer = () => {\n            this.setConsultOfferReceived(true);\n        };\n        this.handleConsultAccepted = (event) => {\n            const task = event;\n            (0, mobx_1.runInAction)(() => {\n                this.setCurrentTask(task);\n                this.setIncomingTask(null);\n                this.setConsultAccepted(true);\n                this.setConsultStartTimeStamp(Date.now());\n                this.setConsultCompleted(true);\n                this.setState({\n                    developerName: store_types_1.ENGAGED_LABEL,\n                    name: store_types_1.ENGAGED_USERNAME,\n                });\n                if (this.deviceType === 'BROWSER') {\n                    task.on(store_types_1.TASK_EVENTS.TASK_MEDIA, this.handleTaskMedia);\n                }\n            });\n        };\n        this.handleIncomingTask = (event) => {\n            const task = event;\n            if (this.store.taskList.some((t) => t.data.interactionId === task.data.interactionId)) {\n                // Task already present in the taskList\n                return;\n            }\n            // Attach event listeners to the task\n            task.on(store_types_1.TASK_EVENTS.TASK_END, ({ wrapupRequired }) => this.handleTaskEnd(task, wrapupRequired));\n            // When we receive TASK_ASSIGNED the task was accepted by the agent and we need wrap up\n            task.on(store_types_1.TASK_EVENTS.TASK_ASSIGNED, this.handleTaskAssigned);\n            task.on(store_types_1.TASK_EVENTS.AGENT_CONSULT_CREATED, this.handleConsultCreated);\n            if (this.deviceType === 'BROWSER') {\n                task.on(store_types_1.TASK_EVENTS.TASK_MEDIA, this.handleTaskMedia);\n            }\n            // When we receive TASK_REJECT sdk changes the agent status\n            // When we receive TASK_REJECT that means the task was not accepted by the agent and we wont need wrap up\n            task.on(store_types_1.TASK_EVENTS.TASK_REJECT, (reason) => this.handleTaskReject(task.data.interactionId, reason));\n            task.on(store_types_1.TASK_EVENTS.AGENT_WRAPPEDUP, this.handleTaskWrapUp);\n            task.on(store_types_1.TASK_EVENTS.TASK_CONSULTING, this.handleConsulting);\n            task.on(store_types_1.TASK_EVENTS.TASK_CONSULT_ACCEPTED, this.handleConsultAccepted);\n            task.on(store_types_1.CC_EVENTS.AGENT_OFFER_CONSULT, this.handleConsultOffer);\n            task.on(store_types_1.TASK_EVENTS.TASK_CONSULT_END, this.handleConsultEnd);\n            this.setIncomingTask(task);\n            this.setTaskList([...this.store.taskList, task]);\n        };\n        this.handleStateChange = (data) => {\n            var _a;\n            if (data && typeof data === 'object' && data.type === 'AgentStateChangeSuccess') {\n                const DEFAULT_CODE = '0'; // Default code when no aux code is present\n                this.setCurrentState(((_a = data.auxCodeId) === null || _a === void 0 ? void 0 : _a.trim()) !== '' ? data.auxCodeId : DEFAULT_CODE);\n                this.setLastStateChangeTimestamp(data.lastStateChangeTimestamp);\n                this.setLastIdleCodeChangeTimestamp(data.lastIdleCodeChangeTimestamp);\n            }\n        };\n        this.handleMultiLoginCloseSession = (data) => {\n            if (data && typeof data === 'object' && data.type === 'AgentMultiLoginCloseSession') {\n                this.setShowMultipleLoginAlert(true);\n            }\n        };\n        this.handleTaskHydrate = (event) => {\n            const task = event;\n            task.on(store_types_1.TASK_EVENTS.TASK_END, ({ wrapupRequired }) => this.handleTaskEnd(task, wrapupRequired));\n            // When we receive TASK_ASSIGNED the task was accepted by the agent and we need wrap up\n            task.on(store_types_1.TASK_EVENTS.TASK_ASSIGNED, this.handleTaskAssigned);\n            task.on(store_types_1.TASK_EVENTS.TASK_CONSULT_ACCEPTED, this.handleConsultAccepted);\n            task.on(store_types_1.TASK_EVENTS.AGENT_CONSULT_CREATED, this.handleConsultCreated);\n            // When we receive TASK_REJECT sdk changes the agent status\n            // When we receive TASK_REJECT that means the task was not accepted by the agent and we wont need wrap up\n            task.on(store_types_1.TASK_EVENTS.TASK_REJECT, (reason) => this.handleTaskReject(task.data.interactionId, reason));\n            task.on(store_types_1.TASK_EVENTS.AGENT_WRAPPEDUP, this.handleTaskWrapUp);\n            task.on(store_types_1.TASK_EVENTS.TASK_CONSULTING, this.handleConsulting);\n            task.on(store_types_1.CC_EVENTS.AGENT_OFFER_CONSULT, this.handleConsultOffer);\n            task.on(store_types_1.TASK_EVENTS.TASK_CONSULT_END, this.handleConsultEnd);\n            if (this.deviceType === 'BROWSER') {\n                task.on(store_types_1.TASK_EVENTS.TASK_MEDIA, this.handleTaskMedia);\n            }\n            if (!this.store.taskList.some((t) => t.data.interactionId === task.data.interactionId)) {\n                this.setTaskList([...this.store.taskList, task]);\n            }\n            this.setCurrentTask(task);\n            this.setIncomingTask(null);\n            if (task.data.interaction.state === 'consulting') {\n                if (task.data.isConsulted) {\n                    this.setConsultAccepted(true);\n                }\n                else {\n                    this.setConsultInitiated(true);\n                }\n                this.setConsultStartTimeStamp(Date.now());\n                this.setConsultCompleted(true);\n            }\n            this.setState({\n                developerName: store_types_1.ENGAGED_LABEL,\n                name: store_types_1.ENGAGED_USERNAME,\n            });\n            const { interaction, agentId } = task.data;\n            const { state, isTerminated, participants } = interaction;\n            // Update call control states\n            if (isTerminated) {\n                // wrapup\n                const wrapupRequired = state === 'wrapUp' && !participants[agentId].isWrappedUp;\n                this.setWrapupRequired(wrapupRequired);\n                if (!wrapupRequired) {\n                    this.setState({\n                        reset: true,\n                    });\n                }\n                return;\n            }\n        };\n        this.handleTaskReject = (taskId, reason) => {\n            if (this.onTaskRejected) {\n                this.onTaskRejected(reason || 'No reason provided');\n            }\n            this.handleTaskRemove(taskId);\n        };\n        this.getBuddyAgents = () => __awaiter(this, void 0, void 0, function* () {\n            try {\n                const response = yield this.store.cc.getBuddyAgents({\n                    mediaType: 'telephony',\n                    state: 'Available',\n                });\n                return response.data.agentList;\n            }\n            catch (error) {\n                return Promise.reject(error);\n            }\n        });\n        this.cleanUpStore = () => {\n            (0, mobx_1.runInAction)(() => {\n                this.setIsAgentLoggedIn(false);\n                this.setDeviceType('');\n                this.setIncomingTask(null);\n                this.setCurrentTask(null);\n                this.setTaskList([]);\n                this.setWrapupRequired(false);\n                this.setLastStateChangeTimestamp(undefined);\n                this.setLastIdleCodeChangeTimestamp(undefined);\n                this.setShowMultipleLoginAlert(false);\n                this.setConsultStartTimeStamp(undefined);\n            });\n        };\n        this.setupIncomingTaskHandler = (ccSDK) => {\n            let listenersAdded = false;\n            const handleLogOut = () => {\n                this.cleanUpStore();\n                removeEventListeners();\n                listenersAdded = false;\n            };\n            const addEventListeners = () => {\n                ccSDK.on(store_types_1.TASK_EVENTS.TASK_HYDRATE, this.handleTaskHydrate);\n                ccSDK.on(store_types_1.CC_EVENTS.AGENT_STATE_CHANGE, this.handleStateChange);\n                ccSDK.on(store_types_1.TASK_EVENTS.TASK_INCOMING, this.handleIncomingTask);\n                ccSDK.on(store_types_1.CC_EVENTS.AGENT_MULTI_LOGIN, this.handleMultiLoginCloseSession);\n                ccSDK.on(store_types_1.CC_EVENTS.AGENT_LOGOUT_SUCCESS, handleLogOut);\n            };\n            const removeEventListeners = () => {\n                ccSDK.off(store_types_1.TASK_EVENTS.TASK_HYDRATE, this.handleTaskHydrate);\n                ccSDK.off(store_types_1.CC_EVENTS.AGENT_STATE_CHANGE, this.handleStateChange);\n                ccSDK.off(store_types_1.TASK_EVENTS.TASK_INCOMING, this.handleIncomingTask);\n                ccSDK.off(store_types_1.CC_EVENTS.AGENT_MULTI_LOGIN, this.handleMultiLoginCloseSession);\n                ccSDK.off(store_types_1.CC_EVENTS.AGENT_LOGOUT_SUCCESS, handleLogOut);\n            };\n            // TODO: https://jira-eng-gpk2.cisco.com/jira/browse/SPARK-626777 Implement the de-register method and close the listener there\n            const handleLogin = (payload) => {\n                (0, mobx_1.runInAction)(() => {\n                    var _a;\n                    this.setIsAgentLoggedIn(true);\n                    this.setDeviceType(payload.deviceType);\n                    this.setCurrentState(((_a = payload.auxCodeId) === null || _a === void 0 ? void 0 : _a.trim()) !== '' ? payload.auxCodeId : '0');\n                    this.setLastStateChangeTimestamp(payload.lastStateChangeTimestamp);\n                    this.setLastIdleCodeChangeTimestamp(payload.lastIdleCodeChangeTimestamp);\n                });\n            };\n            ccSDK.on(store_types_1.CC_EVENTS.AGENT_STATION_LOGIN_SUCCESS, handleLogin);\n            [store_types_1.CC_EVENTS.AGENT_DN_REGISTERED, store_types_1.CC_EVENTS.AGENT_RELOGIN_SUCCESS].forEach((event) => {\n                ccSDK.on(`${event}`, () => {\n                    if (!listenersAdded) {\n                        addEventListeners();\n                        listenersAdded = true;\n                    }\n                });\n            });\n        };\n        this.store = store_1.default.getInstance();\n    }\n    // Proxy all methods and properties of the original store\n    get teams() {\n        return this.store.teams;\n    }\n    get loginOptions() {\n        return this.store.loginOptions;\n    }\n    get cc() {\n        return this.store.cc;\n    }\n    get logger() {\n        return this.store.logger;\n    }\n    get idleCodes() {\n        return this.store.idleCodes.filter((code) => {\n            return code.name === 'RONA' || !code.isSystem;\n        });\n    }\n    get agentId() {\n        return this.store.agentId;\n    }\n    get deviceType() {\n        return this.store.deviceType;\n    }\n    get wrapupCodes() {\n        return this.store.wrapupCodes;\n    }\n    get currentTask() {\n        return this.store.currentTask;\n    }\n    get isAgentLoggedIn() {\n        return this.store.isAgentLoggedIn;\n    }\n    get taskList() {\n        return this.store.taskList;\n    }\n    get incomingTask() {\n        return this.store.incomingTask;\n    }\n    get wrapupRequired() {\n        return this.store.wrapupRequired;\n    }\n    get currentState() {\n        return this.store.currentState;\n    }\n    get lastStateChangeTimestamp() {\n        return this.store.lastStateChangeTimestamp;\n    }\n    get lastIdleCodeChangeTimestamp() {\n        return this.store.lastIdleCodeChangeTimestamp;\n    }\n    get showMultipleLoginAlert() {\n        return this.store.showMultipleLoginAlert;\n    }\n    get currentTheme() {\n        return this.store.currentTheme;\n    }\n    get customState() {\n        return this.store.customState;\n    }\n    get consultCompleted() {\n        return this.store.consultCompleted;\n    }\n    get consultInitiated() {\n        return this.store.consultInitiated;\n    }\n    get consultAccepted() {\n        return this.store.consultAccepted;\n    }\n    get consultStartTimeStamp() {\n        return this.store.consultStartTimeStamp;\n    }\n    get callControlAudio() {\n        return this.store.callControlAudio;\n    }\n    get consultOfferReceived() {\n        return this.store.consultOfferReceived;\n    }\n    init(options) {\n        return this.store.init(options, this.setupIncomingTaskHandler);\n    }\n}\n// Create and export a single instance of the wrapper\nconst storeWrapper = new StoreWrapper();\nexports[\"default\"] = storeWrapper;\n\n\n//# sourceURL=webpack://@webex/cc-store/./src/storeEventsWrapper.ts?");
+eval("\nvar __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, generator) {\n    function adopt(value) { return value instanceof P ? value : new P(function (resolve) { resolve(value); }); }\n    return new (P || (P = Promise))(function (resolve, reject) {\n        function fulfilled(value) { try { step(generator.next(value)); } catch (e) { reject(e); } }\n        function rejected(value) { try { step(generator[\"throw\"](value)); } catch (e) { reject(e); } }\n        function step(result) { result.done ? resolve(result.value) : adopt(result.value).then(fulfilled, rejected); }\n        step((generator = generator.apply(thisArg, _arguments || [])).next());\n    });\n};\nvar __importDefault = (this && this.__importDefault) || function (mod) {\n    return (mod && mod.__esModule) ? mod : { \"default\": mod };\n};\nObject.defineProperty(exports, \"__esModule\", ({ value: true }));\nconst store_types_1 = __webpack_require__(/*! ./store.types */ \"./src/store.types.ts\");\nconst store_1 = __importDefault(__webpack_require__(/*! ./store */ \"./src/store.ts\"));\nconst mobx_1 = __webpack_require__(/*! mobx */ \"../../../node_modules/mobx/dist/mobx.esm.js\");\nclass StoreWrapper {\n    constructor() {\n        this.setCurrentTheme = (theme) => {\n            this.store.currentTheme = theme;\n        };\n        this.setShowMultipleLoginAlert = (value) => {\n            this.store.showMultipleLoginAlert = value;\n        };\n        this.setDeviceType = (option) => {\n            this.store.deviceType = option;\n        };\n        this.setCurrentState = (state) => {\n            (0, mobx_1.runInAction)(() => {\n                this.store.currentState = state;\n                this.store.customState = null;\n            });\n        };\n        this.setLastStateChangeTimestamp = (timestamp) => {\n            (0, mobx_1.runInAction)(() => {\n                this.store.lastStateChangeTimestamp = timestamp;\n            });\n        };\n        this.setLastIdleCodeChangeTimestamp = (timestamp) => {\n            (0, mobx_1.runInAction)(() => {\n                this.store.lastIdleCodeChangeTimestamp = timestamp;\n            });\n        };\n        this.setIsAgentLoggedIn = (value) => {\n            this.store.isAgentLoggedIn = value;\n        };\n        this.setWrapupRequired = (value) => {\n            this.store.wrapupRequired = value;\n        };\n        this.setCurrentTask = (task) => {\n            (0, mobx_1.runInAction)(() => {\n                this.store.currentTask = task;\n            });\n        };\n        this.setIncomingTask = (task) => {\n            this.store.incomingTask = task;\n        };\n        this.setTaskList = (taskList) => {\n            this.store.taskList = taskList;\n        };\n        this.setWrapupCodes = (wrapupCodes) => {\n            this.store.wrapupCodes = wrapupCodes;\n        };\n        this.setConsultCompleted = (value) => {\n            this.store.consultCompleted = value;\n        };\n        this.setConsultInitiated = (value) => {\n            this.store.consultInitiated = value;\n        };\n        this.setConsultAccepted = (value) => {\n            this.store.consultAccepted = value;\n        };\n        this.setConsultOfferReceived = (value) => {\n            this.store.consultOfferReceived = value;\n        };\n        this.setConsultStartTimeStamp = (timestamp) => {\n            this.store.consultStartTimeStamp = timestamp;\n        };\n        this.setCallControlAudio = (audio) => {\n            this.store.callControlAudio = audio;\n        };\n        this.setIsQueueConsultInProgress = (value) => {\n            (0, mobx_1.runInAction)(() => {\n                this.store.isQueueConsultInProgress = value;\n            });\n        };\n        this.setCurrentConsultQueueId = (queueId) => {\n            (0, mobx_1.runInAction)(() => {\n                this.store.currentConsultQueueId = queueId;\n            });\n        };\n        this.setState = (state) => {\n            if ('reset' in state) {\n                (0, mobx_1.runInAction)(() => {\n                    this.store.customState = null;\n                });\n                return;\n            }\n            if ('id' in state) {\n                (0, mobx_1.runInAction)(() => {\n                    this.setCurrentState(state.id);\n                    this.store.customState = null;\n                });\n            }\n            else {\n                (0, mobx_1.runInAction)(() => {\n                    this.store.customState = state;\n                });\n            }\n        };\n        this.setTaskRejected = (callback) => {\n            this.onTaskRejected = callback;\n        };\n        this.setCCCallback = (event, callback) => {\n            if (!callback)\n                return;\n            this.store.cc.on(event, callback);\n        };\n        this.setTaskCallback = (event, callback, taskId) => {\n            if (!callback)\n                return;\n            const task = this.store.taskList.find((task) => task.data.interactionId === taskId);\n            if (!task)\n                return;\n            task.on(event, callback);\n        };\n        this.removeCCCallback = (event) => {\n            this.store.cc.off(event);\n        };\n        this.removeTaskCallback = (event, callback, taskId) => {\n            if (!callback)\n                return;\n            const task = this.store.taskList.find((task) => task.data.interactionId === taskId);\n            if (!task)\n                return;\n            task.off(event, callback);\n        };\n        this.registerCC = (webex) => {\n            return this.store.registerCC(webex);\n        };\n        this.handleTaskRemove = (event) => {\n            const taskId = event;\n            // Remove the task from the taskList\n            const taskToRemove = this.store.taskList.find((task) => task.data.interactionId === taskId);\n            if (taskToRemove) {\n                taskToRemove.off(store_types_1.TASK_EVENTS.TASK_ASSIGNED, this.handleTaskAssigned);\n                taskToRemove.off(store_types_1.TASK_EVENTS.TASK_END, ({ wrapupRequired }) => this.handleTaskEnd(taskToRemove, wrapupRequired));\n                taskToRemove.off(store_types_1.TASK_EVENTS.TASK_REJECT, (reason) => this.handleTaskReject(taskToRemove.interactionId, reason));\n                taskToRemove.off(store_types_1.TASK_EVENTS.AGENT_WRAPPEDUP, this.handleTaskWrapUp);\n                taskToRemove.off(store_types_1.TASK_EVENTS.TASK_CONSULTING, this.handleConsulting);\n                taskToRemove.off(store_types_1.CC_EVENTS.AGENT_OFFER_CONSULT, this.handleConsultOffer);\n                taskToRemove.off(store_types_1.TASK_EVENTS.TASK_CONSULT_END, this.handleConsultEnd);\n                taskToRemove.off(store_types_1.TASK_EVENTS.TASK_CONSULT_ACCEPTED, this.handleConsultAccepted);\n                taskToRemove.off(store_types_1.TASK_EVENTS.AGENT_CONSULT_CREATED, this.handleConsultCreated);\n                taskToRemove.off(store_types_1.TASK_EVENTS.TASK_CONSULT_QUEUE_CANCELLED, this.handleConsultQueueCancelled);\n                if (this.deviceType === 'BROWSER') {\n                    taskToRemove.off(store_types_1.TASK_EVENTS.TASK_MEDIA, this.handleTaskMedia);\n                    this.setCallControlAudio(null);\n                }\n            }\n            const updateTaskList = this.store.taskList.filter((task) => task.data.interactionId !== taskId);\n            (0, mobx_1.runInAction)(() => {\n                var _a, _b;\n                this.setTaskList(updateTaskList);\n                this.setWrapupRequired(false);\n                this.setConsultAccepted(false);\n                this.setConsultInitiated(false);\n                this.setConsultCompleted(false);\n                // Remove the task from currentTask or incomingTask if it is the same task\n                if (((_a = this.store.currentTask) === null || _a === void 0 ? void 0 : _a.data.interactionId) === taskId) {\n                    this.setCurrentTask(null);\n                }\n                if (((_b = this.store.incomingTask) === null || _b === void 0 ? void 0 : _b.data.interactionId) === taskId) {\n                    this.setIncomingTask(null);\n                }\n                // reset the custom state\n                this.setState({\n                    reset: true,\n                });\n            });\n        };\n        this.handleTaskEnd = (event, wrapupRequired) => {\n            // If the call is ended by agent we get the task object in event.data\n            // If the call is ended by customer we get the task object directly\n            const task = event.data ? event.data : event;\n            if (wrapupRequired) {\n                this.setWrapupRequired(true);\n            }\n            else {\n                this.handleTaskRemove(task.interactionId);\n            }\n        };\n        this.handleTaskAssigned = (event) => {\n            const task = event;\n            (0, mobx_1.runInAction)(() => {\n                if (this.consultAccepted) {\n                    this.setConsultAccepted(false);\n                    this.setConsultInitiated(false);\n                    this.setConsultCompleted(false);\n                }\n                this.setCurrentTask(task);\n                this.setIncomingTask(null);\n                this.setState({\n                    developerName: store_types_1.ENGAGED_LABEL,\n                    name: store_types_1.ENGAGED_USERNAME,\n                });\n            });\n        };\n        this.handleTaskWrapUp = (event) => {\n            const task = event;\n            this.setWrapupRequired(false);\n            this.handleTaskRemove(task.interactionId);\n        };\n        this.handleTaskMedia = (track) => {\n            this.setCallControlAudio(new MediaStream([track]));\n        };\n        // Case to handle multi session\n        this.handleConsultCreated = () => {\n            this.setConsultInitiated(true);\n            this.setConsultStartTimeStamp(Date.now());\n        };\n        this.handleConsulting = (event) => {\n            this.setConsultCompleted(true);\n            this.setCurrentTask(event);\n            this.handleIncomingTask(event);\n            this.setConsultStartTimeStamp(Date.now());\n        };\n        this.handleConsultEnd = (event) => {\n            const task = event;\n            this.setConsultInitiated(false);\n            this.setIsQueueConsultInProgress(false);\n            this.setCurrentConsultQueueId(null);\n            if (this.consultAccepted) {\n                this.setConsultAccepted(false);\n                this.handleTaskRemove(task.data.interactionId);\n            }\n            else if (this.consultOfferReceived) {\n                this.setConsultOfferReceived(false);\n                this.handleTaskRemove(task.data.interactionId);\n            }\n            this.setConsultCompleted(false);\n            this.setConsultStartTimeStamp(null);\n        };\n        this.handleConsultOffer = () => {\n            this.setConsultOfferReceived(true);\n        };\n        this.handleConsultAccepted = (event) => {\n            const task = event;\n            (0, mobx_1.runInAction)(() => {\n                this.setCurrentTask(task);\n                this.setIncomingTask(null);\n                this.setConsultAccepted(true);\n                this.setConsultStartTimeStamp(Date.now());\n                this.setConsultCompleted(true);\n                this.setState({\n                    developerName: store_types_1.ENGAGED_LABEL,\n                    name: store_types_1.ENGAGED_USERNAME,\n                });\n                if (this.deviceType === 'BROWSER') {\n                    task.on(store_types_1.TASK_EVENTS.TASK_MEDIA, this.handleTaskMedia);\n                }\n            });\n        };\n        this.handleConsultQueueCancelled = () => {\n            this.setConsultInitiated(false);\n            this.setIsQueueConsultInProgress(false);\n            this.setCurrentConsultQueueId(null);\n            this.setConsultStartTimeStamp(null);\n        };\n        this.handleIncomingTask = (event) => {\n            const task = event;\n            if (this.store.taskList.some((t) => t.data.interactionId === task.data.interactionId)) {\n                // Task already present in the taskList\n                return;\n            }\n            // Attach event listeners to the task\n            task.on(store_types_1.TASK_EVENTS.TASK_END, ({ wrapupRequired }) => this.handleTaskEnd(task, wrapupRequired));\n            // When we receive TASK_ASSIGNED the task was accepted by the agent and we need wrap up\n            task.on(store_types_1.TASK_EVENTS.TASK_ASSIGNED, this.handleTaskAssigned);\n            task.on(store_types_1.TASK_EVENTS.AGENT_CONSULT_CREATED, this.handleConsultCreated);\n            task.on(store_types_1.TASK_EVENTS.TASK_CONSULT_QUEUE_CANCELLED, this.handleConsultQueueCancelled);\n            if (this.deviceType === 'BROWSER') {\n                task.on(store_types_1.TASK_EVENTS.TASK_MEDIA, this.handleTaskMedia);\n            }\n            // When we receive TASK_REJECT sdk changes the agent status\n            // When we receive TASK_REJECT that means the task was not accepted by the agent and we wont need wrap up\n            task.on(store_types_1.TASK_EVENTS.TASK_REJECT, (reason) => this.handleTaskReject(task.data.interactionId, reason));\n            task.on(store_types_1.TASK_EVENTS.AGENT_WRAPPEDUP, this.handleTaskWrapUp);\n            task.on(store_types_1.TASK_EVENTS.TASK_CONSULTING, this.handleConsulting);\n            task.on(store_types_1.TASK_EVENTS.TASK_CONSULT_ACCEPTED, this.handleConsultAccepted);\n            task.on(store_types_1.CC_EVENTS.AGENT_OFFER_CONSULT, this.handleConsultOffer);\n            task.on(store_types_1.TASK_EVENTS.TASK_CONSULT_END, this.handleConsultEnd);\n            this.setIncomingTask(task);\n            this.setTaskList([...this.store.taskList, task]);\n        };\n        this.handleStateChange = (data) => {\n            var _a;\n            if (data && typeof data === 'object' && data.type === 'AgentStateChangeSuccess') {\n                const DEFAULT_CODE = '0'; // Default code when no aux code is present\n                this.setCurrentState(((_a = data.auxCodeId) === null || _a === void 0 ? void 0 : _a.trim()) !== '' ? data.auxCodeId : DEFAULT_CODE);\n                this.setLastStateChangeTimestamp(data.lastStateChangeTimestamp);\n                this.setLastIdleCodeChangeTimestamp(data.lastIdleCodeChangeTimestamp);\n            }\n        };\n        this.handleMultiLoginCloseSession = (data) => {\n            if (data && typeof data === 'object' && data.type === 'AgentMultiLoginCloseSession') {\n                this.setShowMultipleLoginAlert(true);\n            }\n        };\n        this.handleTaskHydrate = (event) => {\n            const task = event;\n            task.on(store_types_1.TASK_EVENTS.TASK_END, ({ wrapupRequired }) => this.handleTaskEnd(task, wrapupRequired));\n            // When we receive TASK_ASSIGNED the task was accepted by the agent and we need wrap up\n            task.on(store_types_1.TASK_EVENTS.TASK_ASSIGNED, this.handleTaskAssigned);\n            task.on(store_types_1.TASK_EVENTS.TASK_CONSULT_ACCEPTED, this.handleConsultAccepted);\n            task.on(store_types_1.TASK_EVENTS.AGENT_CONSULT_CREATED, this.handleConsultCreated);\n            // When we receive TASK_REJECT sdk changes the agent status\n            // When we receive TASK_REJECT that means the task was not accepted by the agent and we wont need wrap up\n            task.on(store_types_1.TASK_EVENTS.TASK_REJECT, (reason) => this.handleTaskReject(task.data.interactionId, reason));\n            task.on(store_types_1.TASK_EVENTS.AGENT_WRAPPEDUP, this.handleTaskWrapUp);\n            task.on(store_types_1.TASK_EVENTS.TASK_CONSULTING, this.handleConsulting);\n            task.on(store_types_1.CC_EVENTS.AGENT_OFFER_CONSULT, this.handleConsultOffer);\n            task.on(store_types_1.TASK_EVENTS.TASK_CONSULT_END, this.handleConsultEnd);\n            task.on(store_types_1.TASK_EVENTS.TASK_CONSULT_QUEUE_CANCELLED, this.handleConsultQueueCancelled);\n            if (this.deviceType === 'BROWSER') {\n                task.on(store_types_1.TASK_EVENTS.TASK_MEDIA, this.handleTaskMedia);\n            }\n            if (!this.store.taskList.some((t) => t.data.interactionId === task.data.interactionId)) {\n                this.setTaskList([...this.store.taskList, task]);\n            }\n            this.setCurrentTask(task);\n            this.setIncomingTask(null);\n            if (task.data.interaction.state === 'consulting') {\n                if (task.data.isConsulted) {\n                    this.setConsultAccepted(true);\n                }\n                else {\n                    this.setConsultInitiated(true);\n                }\n                this.setConsultStartTimeStamp(Date.now());\n                this.setConsultCompleted(true);\n            }\n            this.setState({\n                developerName: store_types_1.ENGAGED_LABEL,\n                name: store_types_1.ENGAGED_USERNAME,\n            });\n            const { interaction, agentId } = task.data;\n            const { state, isTerminated, participants } = interaction;\n            // Update call control states\n            if (isTerminated) {\n                // wrapup\n                const wrapupRequired = state === 'wrapUp' && !participants[agentId].isWrappedUp;\n                this.setWrapupRequired(wrapupRequired);\n                if (!wrapupRequired) {\n                    this.setState({\n                        reset: true,\n                    });\n                }\n                return;\n            }\n        };\n        this.handleTaskReject = (taskId, reason) => {\n            if (this.onTaskRejected) {\n                this.onTaskRejected(reason || 'No reason provided');\n            }\n            this.handleTaskRemove(taskId);\n        };\n        this.getBuddyAgents = () => __awaiter(this, void 0, void 0, function* () {\n            try {\n                const response = yield this.store.cc.getBuddyAgents({\n                    mediaType: 'telephony',\n                    state: 'Available',\n                });\n                return response.data.agentList;\n            }\n            catch (error) {\n                return Promise.reject(error);\n            }\n        });\n        this.getQueues = () => __awaiter(this, void 0, void 0, function* () {\n            try {\n                let queueList = yield this.store.cc.getQueues();\n                queueList = queueList.filter((queue) => queue.channelType === 'TELEPHONY');\n                return queueList;\n            }\n            catch (error) {\n                console.error('Error fetching queues:', error);\n                return Promise.reject(error);\n            }\n        });\n        this.cleanUpStore = () => {\n            (0, mobx_1.runInAction)(() => {\n                this.setIsAgentLoggedIn(false);\n                this.setDeviceType('');\n                this.setIncomingTask(null);\n                this.setCurrentTask(null);\n                this.setTaskList([]);\n                this.setWrapupRequired(false);\n                this.setLastStateChangeTimestamp(undefined);\n                this.setLastIdleCodeChangeTimestamp(undefined);\n                this.setShowMultipleLoginAlert(false);\n                this.setConsultStartTimeStamp(undefined);\n            });\n        };\n        this.setupIncomingTaskHandler = (ccSDK) => {\n            let listenersAdded = false;\n            const handleLogOut = () => {\n                this.cleanUpStore();\n                removeEventListeners();\n                listenersAdded = false;\n            };\n            const addEventListeners = () => {\n                ccSDK.on(store_types_1.TASK_EVENTS.TASK_HYDRATE, this.handleTaskHydrate);\n                ccSDK.on(store_types_1.CC_EVENTS.AGENT_STATE_CHANGE, this.handleStateChange);\n                ccSDK.on(store_types_1.TASK_EVENTS.TASK_INCOMING, this.handleIncomingTask);\n                ccSDK.on(store_types_1.CC_EVENTS.AGENT_MULTI_LOGIN, this.handleMultiLoginCloseSession);\n                ccSDK.on(store_types_1.CC_EVENTS.AGENT_LOGOUT_SUCCESS, handleLogOut);\n            };\n            const removeEventListeners = () => {\n                ccSDK.off(store_types_1.TASK_EVENTS.TASK_HYDRATE, this.handleTaskHydrate);\n                ccSDK.off(store_types_1.CC_EVENTS.AGENT_STATE_CHANGE, this.handleStateChange);\n                ccSDK.off(store_types_1.TASK_EVENTS.TASK_INCOMING, this.handleIncomingTask);\n                ccSDK.off(store_types_1.CC_EVENTS.AGENT_MULTI_LOGIN, this.handleMultiLoginCloseSession);\n                ccSDK.off(store_types_1.CC_EVENTS.AGENT_LOGOUT_SUCCESS, handleLogOut);\n            };\n            // TODO: https://jira-eng-gpk2.cisco.com/jira/browse/SPARK-626777 Implement the de-register method and close the listener there\n            const handleLogin = (payload) => {\n                (0, mobx_1.runInAction)(() => {\n                    var _a;\n                    this.setIsAgentLoggedIn(true);\n                    this.setDeviceType(payload.deviceType);\n                    this.setCurrentState(((_a = payload.auxCodeId) === null || _a === void 0 ? void 0 : _a.trim()) !== '' ? payload.auxCodeId : '0');\n                    this.setLastStateChangeTimestamp(payload.lastStateChangeTimestamp);\n                    this.setLastIdleCodeChangeTimestamp(payload.lastIdleCodeChangeTimestamp);\n                });\n            };\n            ccSDK.on(store_types_1.CC_EVENTS.AGENT_STATION_LOGIN_SUCCESS, handleLogin);\n            [store_types_1.CC_EVENTS.AGENT_DN_REGISTERED, store_types_1.CC_EVENTS.AGENT_RELOGIN_SUCCESS].forEach((event) => {\n                ccSDK.on(`${event}`, () => {\n                    if (!listenersAdded) {\n                        addEventListeners();\n                        listenersAdded = true;\n                    }\n                });\n            });\n        };\n        this.store = store_1.default.getInstance();\n    }\n    // Proxy all methods and properties of the original store\n    get teams() {\n        return this.store.teams;\n    }\n    get loginOptions() {\n        return this.store.loginOptions;\n    }\n    get cc() {\n        return this.store.cc;\n    }\n    get logger() {\n        return this.store.logger;\n    }\n    get idleCodes() {\n        return this.store.idleCodes.filter((code) => {\n            return code.name === 'RONA' || !code.isSystem;\n        });\n    }\n    get agentId() {\n        return this.store.agentId;\n    }\n    get deviceType() {\n        return this.store.deviceType;\n    }\n    get wrapupCodes() {\n        return this.store.wrapupCodes;\n    }\n    get currentTask() {\n        return this.store.currentTask;\n    }\n    get isAgentLoggedIn() {\n        return this.store.isAgentLoggedIn;\n    }\n    get taskList() {\n        return this.store.taskList;\n    }\n    get incomingTask() {\n        return this.store.incomingTask;\n    }\n    get wrapupRequired() {\n        return this.store.wrapupRequired;\n    }\n    get currentState() {\n        return this.store.currentState;\n    }\n    get lastStateChangeTimestamp() {\n        return this.store.lastStateChangeTimestamp;\n    }\n    get lastIdleCodeChangeTimestamp() {\n        return this.store.lastIdleCodeChangeTimestamp;\n    }\n    get showMultipleLoginAlert() {\n        return this.store.showMultipleLoginAlert;\n    }\n    get currentTheme() {\n        return this.store.currentTheme;\n    }\n    get customState() {\n        return this.store.customState;\n    }\n    get consultCompleted() {\n        return this.store.consultCompleted;\n    }\n    get consultInitiated() {\n        return this.store.consultInitiated;\n    }\n    get consultAccepted() {\n        return this.store.consultAccepted;\n    }\n    get consultStartTimeStamp() {\n        return this.store.consultStartTimeStamp;\n    }\n    get callControlAudio() {\n        return this.store.callControlAudio;\n    }\n    get consultOfferReceived() {\n        return this.store.consultOfferReceived;\n    }\n    get isQueueConsultInProgress() {\n        return this.store.isQueueConsultInProgress;\n    }\n    get currentConsultQueueId() {\n        return this.store.currentConsultQueueId;\n    }\n    get isEndConsultEnabled() {\n        return this.store.isEndConsultEnabled;\n    }\n    get allowConsultToQueue() {\n        return this.store.allowConsultToQueue;\n    }\n    init(options) {\n        return this.store.init(options, this.setupIncomingTaskHandler);\n    }\n}\n// Create and export a single instance of the wrapper\nconst storeWrapper = new StoreWrapper();\nexports[\"default\"] = storeWrapper;\n\n\n//# sourceURL=webpack://@webex/cc-store/./src/storeEventsWrapper.ts?");
 
 /***/ }),
 
@@ -12401,7 +12401,7 @@ eval("/* provided dependency */ var process = __webpack_require__(/*! process/br
 /***/ ((__unused_webpack_module, exports, __webpack_require__) => {
 
 "use strict";
-eval("\n\nvar _Object$defineProperty = __webpack_require__(/*! @babel/runtime-corejs2/core-js/object/define-property */ \"../../../node_modules/@babel/runtime-corejs2/core-js/object/define-property.js\");\nvar _interopRequireDefault = __webpack_require__(/*! @babel/runtime-corejs2/helpers/interopRequireDefault */ \"../../../node_modules/@babel/runtime-corejs2/helpers/interopRequireDefault.js\");\n_Object$defineProperty(exports, \"__esModule\", {\n  value: true\n});\nexports[\"default\"] = void 0;\nvar _merge = _interopRequireDefault(__webpack_require__(/*! lodash/merge */ \"../../../node_modules/lodash/merge.js\"));\nvar _webexCore = _interopRequireDefault(__webpack_require__(/*! @webex/webex-core */ \"../../../node_modules/@webex/webex-core/dist/index.js\"));\n__webpack_require__(/*! @webex/plugin-authorization */ \"./node_modules/@webex/plugin-authorization/dist/index.browser.js\");\n__webpack_require__(/*! @webex/plugin-cc */ \"../../../node_modules/@webex/plugin-cc/dist/index.js\");\n__webpack_require__(/*! @webex/internal-plugin-mercury */ \"../../../node_modules/@webex/internal-plugin-mercury/dist/index.js\");\n__webpack_require__(/*! @webex/plugin-logger */ \"./node_modules/@webex/plugin-logger/dist/index.js\");\n__webpack_require__(/*! @webex/internal-plugin-support */ \"./node_modules/@webex/internal-plugin-support/dist/index.js\");\nvar config = __webpack_require__(/*! ./config */ \"./node_modules/webex/dist/config.js\");\nvar Webex = _webexCore.default.extend({\n  webex: true,\n  version: \"3.8.0-next.40\"\n});\nWebex.init = function init() {\n  var attrs = arguments.length > 0 && arguments[0] !== undefined ? arguments[0] : {};\n  attrs.config = (0, _merge.default)({}, config, attrs.config); // eslint-disable-line no-param-reassign\n\n  return new Webex(attrs);\n};\nvar _default = exports[\"default\"] = Webex;\n//# sourceMappingURL=contact-center.js.map\n\n\n//# sourceURL=webpack://@webex/cc-store/./node_modules/webex/dist/contact-center.js?");
+eval("\n\nvar _Object$defineProperty = __webpack_require__(/*! @babel/runtime-corejs2/core-js/object/define-property */ \"../../../node_modules/@babel/runtime-corejs2/core-js/object/define-property.js\");\nvar _interopRequireDefault = __webpack_require__(/*! @babel/runtime-corejs2/helpers/interopRequireDefault */ \"../../../node_modules/@babel/runtime-corejs2/helpers/interopRequireDefault.js\");\n_Object$defineProperty(exports, \"__esModule\", {\n  value: true\n});\nexports[\"default\"] = void 0;\nvar _merge = _interopRequireDefault(__webpack_require__(/*! lodash/merge */ \"../../../node_modules/lodash/merge.js\"));\nvar _webexCore = _interopRequireDefault(__webpack_require__(/*! @webex/webex-core */ \"../../../node_modules/@webex/webex-core/dist/index.js\"));\n__webpack_require__(/*! @webex/plugin-authorization */ \"./node_modules/@webex/plugin-authorization/dist/index.browser.js\");\n__webpack_require__(/*! @webex/plugin-cc */ \"../../../node_modules/@webex/plugin-cc/dist/index.js\");\n__webpack_require__(/*! @webex/internal-plugin-mercury */ \"../../../node_modules/@webex/internal-plugin-mercury/dist/index.js\");\n__webpack_require__(/*! @webex/plugin-logger */ \"./node_modules/@webex/plugin-logger/dist/index.js\");\n__webpack_require__(/*! @webex/internal-plugin-support */ \"./node_modules/@webex/internal-plugin-support/dist/index.js\");\nvar config = __webpack_require__(/*! ./config */ \"./node_modules/webex/dist/config.js\");\nvar Webex = _webexCore.default.extend({\n  webex: true,\n  version: \"3.8.0-next.44\"\n});\nWebex.init = function init() {\n  var attrs = arguments.length > 0 && arguments[0] !== undefined ? arguments[0] : {};\n  attrs.config = (0, _merge.default)({}, config, attrs.config); // eslint-disable-line no-param-reassign\n\n  return new Webex(attrs);\n};\nvar _default = exports[\"default\"] = Webex;\n//# sourceMappingURL=contact-center.js.map\n\n\n//# sourceURL=webpack://@webex/cc-store/./node_modules/webex/dist/contact-center.js?");
 
 /***/ }),
 

package/dist/types/store.d.ts

@@ -21,12 +21,16 @@ declare class Store implements IStore {
     consultCompleted: boolean;
     consultInitiated: boolean;
     consultAccepted: boolean;
+    isQueueConsultInProgress: boolean;
+    currentConsultQueueId: string;
     consultStartTimeStamp: any;
     lastStateChangeTimestamp?: number;
     lastIdleCodeChangeTimestamp?: number;
     showMultipleLoginAlert: boolean;
     callControlAudio: MediaStream | null;
     consultOfferReceived: boolean;
+    isEndConsultEnabled: boolean;
+    allowConsultToQueue: boolean;
     constructor();
     static getInstance(): Store;
     registerCC(webex?: WithWebex['webex']): Promise<void>;

package/dist/types/store.types.d.ts

@@ -1,4 +1,4 @@
-import { AgentLogin, IContactCenter, Profile, Team, LogContext, BuddyDetails, DestinationType } from '@webex/plugin-cc';
+import { AgentLogin, IContactCenter, Profile, Team, LogContext, BuddyDetails, DestinationType, ContactServiceQueue } from '@webex/plugin-cc';
 import { ITask } from '@webex/plugin-cc';
 type ILogger = {
     log: (message: string, context?: LogContext) => void;
@@ -47,9 +47,13 @@ interface IStore {
     consultCompleted: boolean;
     consultInitiated: boolean;
     consultAccepted: boolean;
+    isQueueConsultInProgress: boolean;
+    currentConsultQueueId: string;
     consultStartTimeStamp?: number;
     callControlAudio: MediaStream | null;
     consultOfferReceived: boolean;
+    isEndConsultEnabled: boolean;
+    allowConsultToQueue: boolean;
     init(params: InitParams, callback: (ccSDK: IContactCenter) => void): Promise<void>;
     registerCC(webex?: WithWebex['webex']): Promise<void>;
 }
@@ -93,6 +97,7 @@ declare enum TASK_EVENTS {
     TASK_REJECT = "task:rejected",
     TASK_HYDRATE = "task:hydrate",
     TASK_CONSULTING = "task:consulting",
+    TASK_CONSULT_QUEUE_CANCELLED = "task:consultQueueCancelled",
     AGENT_CONTACT_ASSIGNED = "AgentContactAssigned",
     CONTACT_RECORDING_PAUSED = "ContactRecordingPaused",
     CONTACT_RECORDING_RESUMED = "ContactRecordingResumed",
@@ -118,5 +123,5 @@ interface ICustomStateReset {
 type ICustomState = ICustomStateSet | ICustomStateReset;
 declare const ENGAGED_LABEL = "ENGAGED";
 declare const ENGAGED_USERNAME = "Engaged";
-export type { IContactCenter, ITask, Profile, Team, AgentLogin, WithWebex, IdleCode, InitParams, IStore, ILogger, IWrapupCode, IStoreWrapper, ICustomState, DestinationType, BuddyDetails, };
+export type { IContactCenter, ITask, Profile, Team, AgentLogin, WithWebex, IdleCode, InitParams, IStore, ILogger, IWrapupCode, IStoreWrapper, ICustomState, DestinationType, BuddyDetails, ContactServiceQueue, };
 export { CC_EVENTS, TASK_EVENTS, ENGAGED_LABEL, ENGAGED_USERNAME };

package/dist/types/storeEventsWrapper.d.ts

@@ -1,4 +1,4 @@
-import { IStoreWrapper, IStore, InitParams, TASK_EVENTS, CC_EVENTS, IWrapupCode, WithWebex, ICustomState, IdleCode, IContactCenter, ITask, BuddyDetails } from './store.types';
+import { IStoreWrapper, IStore, InitParams, TASK_EVENTS, CC_EVENTS, IWrapupCode, WithWebex, ICustomState, IdleCode, IContactCenter, ITask, BuddyDetails, ContactServiceQueue } from './store.types';
 declare class StoreWrapper implements IStoreWrapper {
     store: IStore;
     onTaskRejected?: (reason: string) => void;
@@ -28,6 +28,10 @@ declare class StoreWrapper implements IStoreWrapper {
     get consultStartTimeStamp(): number;
     get callControlAudio(): MediaStream;
     get consultOfferReceived(): boolean;
+    get isQueueConsultInProgress(): boolean;
+    get currentConsultQueueId(): string;
+    get isEndConsultEnabled(): boolean;
+    get allowConsultToQueue(): boolean;
     setCurrentTheme: (theme: string) => void;
     setShowMultipleLoginAlert: (value: boolean) => void;
     setDeviceType: (option: string) => void;
@@ -46,6 +50,8 @@ declare class StoreWrapper implements IStoreWrapper {
     setConsultOfferReceived: (value: boolean) => void;
     setConsultStartTimeStamp: (timestamp: number) => void;
     setCallControlAudio: (audio: MediaStream | null) => void;
+    setIsQueueConsultInProgress: (value: boolean) => void;
+    setCurrentConsultQueueId: (queueId: string | null) => void;
     setState: (state: ICustomState | IdleCode) => void;
     setTaskRejected: (callback: ((reason: string) => void) | undefined) => void;
     setCCCallback: (event: CC_EVENTS | TASK_EVENTS, callback: any) => void;
@@ -64,12 +70,14 @@ declare class StoreWrapper implements IStoreWrapper {
     handleConsultEnd: (event: any) => void;
     handleConsultOffer: () => void;
     handleConsultAccepted: (event: any) => void;
+    handleConsultQueueCancelled: () => void;
     handleIncomingTask: (event: any) => void;
     handleStateChange: (data: any) => void;
     handleMultiLoginCloseSession: (data: any) => void;
     handleTaskHydrate: (event: any) => void;
     handleTaskReject: (taskId: string, reason: string) => void;
     getBuddyAgents: () => Promise<Array<BuddyDetails>>;
+    getQueues: () => Promise<Array<ContactServiceQueue>>;
     cleanUpStore: () => void;
     setupIncomingTaskHandler: (ccSDK: IContactCenter) => void;
 }

package/package.json

@@ -1,7 +1,7 @@
 {
   "name": "@webex/cc-store",
   "description": "Webex Contact Center Widgets: Widgets Store",
-  "version": "1.28.0-ccwidgets.44",
+  "version": "1.28.0-ccwidgets.46",
   "main": "dist/index.js",
   "license": "MIT",
   "publishConfig": {
@@ -23,7 +23,7 @@
   "dependencies": {
     "mobx": "6.13.5",
     "typescript": "5.6.3",
-    "webex": "3.8.0-next.40"
+    "webex": "3.8.0-next.44"
   },
   "devDependencies": {
     "@babel/core": "7.25.2",