@webex/cc-components 1.28.0-ccwidgets.96 → 1.28.0-ccwidgets.98

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@@ -0,0 +1,23 @@
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+ import { ITask } from '@webex/cc-store';
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+ export interface IncomingTaskData {
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+ ani: string;
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+ customerName: string;
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+ virtualTeamName: string;
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+ ronaTimeout: number | null;
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+ startTimeStamp: number;
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+ mediaType: string;
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+ mediaChannel: string;
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+ isTelephony: boolean;
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+ isSocial: boolean;
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+ acceptText: string | undefined;
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+ declineText: string | undefined;
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+ title: string;
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+ disableAccept: boolean;
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+ }
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+ /**
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+ * Extracts and processes all data needed for rendering an incoming task
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+ * @param incomingTask - The incoming task object
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+ * @param isBrowser - Whether the device type is browser
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+ * @returns Processed task data with computed values
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+ */
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+ export declare const extractIncomingTaskData: (incomingTask: ITask, isBrowser: boolean) => IncomingTaskData;
@@ -2,7 +2,7 @@ import React from 'react';
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  import { PressEvent } from '@react-types/shared';
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  import type { MEDIA_CHANNEL as MediaChannelType } from '../task.types';
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  import './styles.scss';
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- interface TaskProps {
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+ export interface TaskProps {
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  interactionId?: string;
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  title?: string;
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  state?: string;
@@ -0,0 +1,76 @@
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+ import type { MEDIA_CHANNEL as MediaChannelType, TaskComponentData } from '../task.types';
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+ /**
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+ * Capitalizes the first word of a string
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+ * @param str - The string to capitalize
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+ * @returns The string with the first word capitalized
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+ */
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+ export declare const capitalizeFirstWord: (str: string) => string;
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+ /**
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+ * Gets the correct CSS class name for the task title
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+ * @param isNonVoiceMedia - Whether the media type is non-voice
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+ * @param isIncomingTask - Whether this is an incoming task
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+ * @returns The appropriate CSS class name
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+ */
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+ export declare const getTitleClassName: (isNonVoiceMedia: boolean, isIncomingTask: boolean) => string;
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+ /**
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+ * Creates unique IDs for tooltip elements
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+ * @param interactionId - The interaction ID
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+ * @returns Object with tooltip trigger and tooltip IDs
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+ */
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+ export declare const createTooltipIds: (interactionId?: string) => {
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+ tooltipTriggerId: string;
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+ tooltipId: string;
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+ };
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+ /**
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+ * Determines if the state should be shown
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+ * @param state - The task state
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+ * @param isIncomingTask - Whether this is an incoming task
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+ * @returns Whether to show the state
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+ */
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+ export declare const shouldShowState: (state?: string, isIncomingTask?: boolean) => boolean;
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+ /**
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+ * Determines if the queue should be shown
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+ * @param queue - The queue name
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+ * @param isIncomingTask - Whether this is an incoming task
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+ * @returns Whether to show the queue
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+ */
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+ export declare const shouldShowQueue: (queue?: string, isIncomingTask?: boolean) => boolean;
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+ /**
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+ * Determines if handle time should be shown
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+ * @param isIncomingTask - Whether this is an incoming task
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+ * @param ronaTimeout - The RONA timeout value
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+ * @param startTimeStamp - The start timestamp
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+ * @returns Whether to show handle time
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+ */
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+ export declare const shouldShowHandleTime: (isIncomingTask?: boolean, ronaTimeout?: number, startTimeStamp?: number) => boolean;
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+ /**
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+ * Determines if time left should be shown
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+ * @param isIncomingTask - Whether this is an incoming task
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+ * @param ronaTimeout - The RONA timeout value
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+ * @returns Whether to show time left
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+ */
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+ export declare const shouldShowTimeLeft: (isIncomingTask?: boolean, ronaTimeout?: number) => boolean;
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+ /**
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+ * Gets the task list item CSS classes
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+ * @param selected - Whether the task is selected
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+ * @param styles - Additional styles
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+ * @returns The combined CSS class string
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+ */
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+ export declare const getTaskListItemClasses: (selected?: boolean, styles?: string) => string;
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+ /**
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+ * Extracts and processes all data needed for rendering the Task component
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+ * @param props - The Task component props
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+ * @returns Processed task data with computed values
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+ */
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+ export declare const extractTaskComponentData: ({ mediaType, mediaChannel, isIncomingTask, interactionId, state, queue, ronaTimeout, startTimeStamp, }: {
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+ mediaType?: MediaChannelType;
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+ mediaChannel?: MediaChannelType;
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+ isIncomingTask?: boolean;
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+ interactionId?: string;
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+ state?: string;
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+ queue?: string;
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+ ronaTimeout?: number;
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+ startTimeStamp?: number;
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+ acceptText?: string;
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+ declineText?: string;
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+ }) => TaskComponentData;
@@ -0,0 +1,45 @@
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+ import { TaskListItemData } from '../task.types';
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+ import { ITask } from '@webex/cc-store';
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+ /**
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+ * Extracts and processes data from a task for rendering in the task list
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+ * @param task - The task object
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+ * @param isBrowser - Whether the device type is browser
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+ * @returns Processed task data with computed values
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+ */
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+ export declare const extractTaskListItemData: (task: ITask, isBrowser: boolean) => TaskListItemData;
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+ /**
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+ * Determines if a task should be selectable
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+ * @param task - The task object
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+ * @param currentTask - The currently selected task
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+ * @param taskData - Processed task data
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+ * @returns Whether the task should be selectable
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+ */
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+ export declare const isTaskSelectable: (task: ITask, currentTask: ITask | null, taskData: TaskListItemData) => boolean;
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+ /**
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+ * Determines if the current task is selected
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+ * @param task - The task object
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+ * @param currentTask - The currently selected task
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+ * @returns Whether this task is currently selected
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+ */
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+ export declare const isCurrentTaskSelected: (task: ITask, currentTask: ITask | null) => boolean;
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+ /**
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+ * Validates if a task list is empty or invalid
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+ * @param taskList - The task list object
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+ * @returns Whether the task list is empty or invalid
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+ */
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+ export declare const isTaskListEmpty: (taskList: Record<string, ITask> | null | undefined) => boolean;
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+ /**
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+ * Gets tasks as an array from the task list object
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+ * @param taskList - The task list object
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+ * @returns Array of tasks
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+ */
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+ export declare const getTasksArray: (taskList: Record<string, ITask> | null | undefined) => ITask[];
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+ /**
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+ * Creates task select handler with logging
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+ * @param task - The task to select
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+ * @param currentTask - The currently selected task
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+ * @param onTaskSelect - The task select function
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+ * @param logger - The logger instance
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+ * @returns Task select handler function
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+ */
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+ export declare const createTaskSelectHandler: (task: ITask, currentTask: ITask | null, onTaskSelect: (task: ITask) => void) => () => void;
@@ -96,8 +96,8 @@ export interface TaskProps {
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  */
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  logger: ILogger;
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  }
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- export type IncomingTaskComponentProps = Pick<TaskProps, 'incomingTask' | 'isBrowser' | 'accept' | 'reject' | 'logger'>;
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- export type TaskListComponentProps = Pick<TaskProps, 'currentTask' | 'taskList' | 'isBrowser' | 'acceptTask' | 'declineTask' | 'onTaskSelect' | 'logger'>;
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+ export type IncomingTaskComponentProps = Pick<TaskProps, 'isBrowser' | 'accept' | 'reject'> & Partial<Pick<TaskProps, 'incomingTask'>>;
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+ export type TaskListComponentProps = Pick<TaskProps, 'isBrowser' | 'acceptTask' | 'declineTask' | 'onTaskSelect' | 'logger'> & Partial<Pick<TaskProps, 'currentTask' | 'taskList'>>;
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  /**
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  * Interface representing the properties for control actions on a task.
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  */
@@ -437,4 +437,61 @@ export interface AutoWrapupTimerProps {
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  allowCancelAutoWrapup?: boolean;
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  handleCancelWrapup: () => void;
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  }
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+ export interface TaskComponentData {
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+ currentMediaType: {
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+ labelName: string;
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+ iconName: string;
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+ className: string;
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+ isBrandVisual: boolean;
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+ };
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+ isNonVoiceMedia: boolean;
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+ tooltipTriggerId: string;
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+ tooltipId: string;
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+ titleClassName: string;
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+ shouldShowState: boolean;
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+ shouldShowQueue: boolean;
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+ shouldShowHandleTime: boolean;
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+ shouldShowTimeLeft: boolean;
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+ capitalizedState: string;
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+ capitalizedQueue: string;
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+ }
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+ export interface TaskListItemData {
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+ ani: string;
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+ customerName: string;
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+ virtualTeamName: string;
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+ ronaTimeout: number | null;
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+ taskState: string;
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+ startTimeStamp: number;
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+ isIncomingTask: boolean;
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+ mediaType: string;
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+ mediaChannel: string;
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+ isTelephony: boolean;
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+ isSocial: boolean;
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+ acceptText: string | undefined;
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+ declineText: string | undefined;
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+ title: string;
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+ disableAccept: boolean;
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+ displayState: string;
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+ }
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+ export declare enum TaskState {
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+ NEW = "new",
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+ ACTIVE = "active",
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+ CONNECTED = "connected",
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+ HOLD = "hold",
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+ CONSULT = "consult",
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+ CONFERENCE = "conference",
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+ WRAP_UP = "wrap_up",
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+ ENDED = "ended",
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+ TRANSFERRED = "transferred",
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+ DECLINED = "declined"
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+ }
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+ export declare enum TaskQueue {
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+ SUPPORT = "support",
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+ SALES = "sales",
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+ TECHNICAL = "technical",
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+ BILLING = "billing",
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+ GENERAL = "general",
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+ VIP = "vip",
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+ ESCALATION = "escalation"
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+ }
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  export {};