@webex/cc-components 1.28.0-ccwidgets.45 → 1.28.0-ccwidgets.46

package/dist/index.js

@@ -2010,7 +2010,7 @@ eval("\nObject.defineProperty(exports, \"__esModule\", ({ value: true }));\n\n\n
 /***/ (function(__unused_webpack_module, exports, __webpack_require__) {
 
 "use strict";
-eval("\nvar __importDefault = (this && this.__importDefault) || function (mod) {\n    return (mod && mod.__esModule) ? mod : { \"default\": mod };\n};\nObject.defineProperty(exports, \"__esModule\", ({ value: true }));\nconst react_1 = __importDefault(__webpack_require__(/*! react */ \"react\"));\nconst react_collaboration_1 = __webpack_require__(/*! @momentum-ui/react-collaboration */ \"@momentum-ui/react-collaboration\");\nconst react_2 = __webpack_require__(/*! @momentum-design/components/dist/react */ \"../../../node_modules/@momentum-design/components/dist/react/index.js\");\nconst TaskTimer_1 = __importDefault(__webpack_require__(/*! ../../TaskTimer */ \"./src/components/task/TaskTimer/index.tsx\"));\nconst CallControlConsultComponent = ({ agentName, startTimeStamp, onTransfer, endConsultCall, consultCompleted, showTransfer, }) => {\n    const timerKey = `timer-${startTimeStamp}`;\n    const handleTransfer = () => {\n        try {\n            if (onTransfer) {\n                onTransfer();\n            }\n        }\n        catch (error) {\n            console.error('Error transferring call:', error);\n        }\n    };\n    const handleEndConsult = () => {\n        try {\n            endConsultCall();\n        }\n        catch (error) {\n            console.error('Error ending consult call:', error);\n        }\n    };\n    const buttons = [\n        {\n            key: 'transfer',\n            icon: 'next-bold',\n            tooltip: 'Transfer Consult',\n            onClick: handleTransfer,\n            className: 'call-control-button',\n            disabled: !consultCompleted,\n        },\n        {\n            key: 'cancel',\n            icon: 'headset-muted-bold',\n            tooltip: 'End Consult',\n            onClick: handleEndConsult,\n            className: 'call-control-consult-button-cancel',\n        },\n    ];\n    return (react_1.default.createElement(\"div\", { className: \"call-control-consult\" },\n        react_1.default.createElement(\"div\", { className: \"consult-header\" },\n            react_1.default.createElement(react_2.Avatar, { iconName: \"handset-filled\", className: \"task-avatar\", size: 32 }),\n            react_1.default.createElement(\"div\", null,\n                react_1.default.createElement(react_collaboration_1.Text, { tagName: \"p\", type: \"body-large-bold\", className: \"consult-agent-name\" }, agentName),\n                react_1.default.createElement(react_collaboration_1.Text, { tagName: \"p\", type: \"body-secondary\", className: \"consult-sub-text\" },\n                    consultCompleted ? 'Consulting' : 'Consult requested',\n                    \"\\u00A0\\u2022\\u00A0\",\n                    react_1.default.createElement(TaskTimer_1.default, { key: timerKey, startTimeStamp: startTimeStamp })))),\n        react_1.default.createElement(\"div\", { className: \"consult-buttons consult-buttons-container\" }, buttons.map((button) => (button.key !== 'transfer' || (showTransfer && onTransfer)) && (react_1.default.createElement(react_collaboration_1.TooltipNext, { key: button.key, triggerComponent: react_1.default.createElement(react_collaboration_1.ButtonCircle, { className: button.className, onPress: button.onClick, disabled: button.disabled, \"data-testid\": `${button.key}-consult-btn` },\n                react_1.default.createElement(react_2.Icon, { className: `${button.className}-icon`, name: button.icon })), color: \"primary\", delay: [0, 0], placement: \"bottom-start\", type: \"description\", variant: \"small\", className: \"tooltip\" },\n            react_1.default.createElement(\"p\", null, button.tooltip)))))));\n};\nexports[\"default\"] = CallControlConsultComponent;\n\n\n//# sourceURL=webpack://@webex/cc-components/./src/components/task/CallControl/CallControlCustom/call-control-consult.tsx?");
+eval("\nvar __importDefault = (this && this.__importDefault) || function (mod) {\n    return (mod && mod.__esModule) ? mod : { \"default\": mod };\n};\nObject.defineProperty(exports, \"__esModule\", ({ value: true }));\nconst react_1 = __importDefault(__webpack_require__(/*! react */ \"react\"));\nconst react_collaboration_1 = __webpack_require__(/*! @momentum-ui/react-collaboration */ \"@momentum-ui/react-collaboration\");\nconst react_2 = __webpack_require__(/*! @momentum-design/components/dist/react */ \"../../../node_modules/@momentum-design/components/dist/react/index.js\");\nconst TaskTimer_1 = __importDefault(__webpack_require__(/*! ../../TaskTimer */ \"./src/components/task/TaskTimer/index.tsx\"));\nconst CallControlConsultComponent = ({ agentName, startTimeStamp, onTransfer, endConsultCall, consultCompleted, isAgentBeingConsulted, isEndConsultEnabled, }) => {\n    const timerKey = `timer-${startTimeStamp}`;\n    const handleTransfer = () => {\n        try {\n            if (onTransfer) {\n                onTransfer();\n            }\n        }\n        catch (error) {\n            throw new Error('Error transferring call:', error);\n        }\n    };\n    const handleEndConsult = () => {\n        try {\n            endConsultCall();\n        }\n        catch (error) {\n            throw new Error('Error ending consult call:', error);\n        }\n    };\n    const buttons = [\n        {\n            key: 'transfer',\n            icon: 'next-bold',\n            tooltip: 'Transfer Consult',\n            onClick: handleTransfer,\n            className: 'call-control-button',\n            disabled: !consultCompleted,\n            shouldShow: isAgentBeingConsulted && !!onTransfer,\n        },\n        {\n            key: 'cancel',\n            icon: 'headset-muted-bold',\n            tooltip: 'End Consult',\n            onClick: handleEndConsult,\n            className: 'call-control-consult-button-cancel',\n            shouldShow: isEndConsultEnabled || isAgentBeingConsulted,\n        },\n    ];\n    // Filter buttons that should be shown, then map them\n    const visibleButtons = buttons.filter((button) => button.shouldShow);\n    return (react_1.default.createElement(\"div\", { className: \"call-control-consult\" },\n        react_1.default.createElement(\"div\", { className: \"consult-header\" },\n            react_1.default.createElement(react_2.Avatar, { iconName: \"handset-filled\", className: \"task-avatar\", size: 32 }),\n            react_1.default.createElement(\"div\", null,\n                react_1.default.createElement(react_collaboration_1.Text, { tagName: \"p\", type: \"body-large-bold\", className: \"consult-agent-name\" }, agentName),\n                react_1.default.createElement(react_collaboration_1.Text, { tagName: \"p\", type: \"body-secondary\", className: \"consult-sub-text\" },\n                    consultCompleted ? 'Consulting' : 'Consult requested',\n                    \"\\u00A0\\u2022\\u00A0\",\n                    react_1.default.createElement(TaskTimer_1.default, { key: timerKey, startTimeStamp: startTimeStamp })))),\n        react_1.default.createElement(\"div\", { className: \"consult-buttons consult-buttons-container\" }, visibleButtons.map((button) => (react_1.default.createElement(react_collaboration_1.TooltipNext, { key: button.key, triggerComponent: react_1.default.createElement(react_collaboration_1.ButtonCircle, { className: button.className, onPress: button.onClick, disabled: button.disabled, \"data-testid\": `${button.key}-consult-btn` },\n                react_1.default.createElement(react_2.Icon, { className: `${button.className}-icon`, name: button.icon })), color: \"primary\", delay: [0, 0], placement: \"bottom-start\", type: \"description\", variant: \"small\", className: \"tooltip\" },\n            react_1.default.createElement(\"p\", null, button.tooltip)))))));\n};\nexports[\"default\"] = CallControlConsultComponent;\n\n\n//# sourceURL=webpack://@webex/cc-components/./src/components/task/CallControl/CallControlCustom/call-control-consult.tsx?");
 
 /***/ }),
 
@@ -2032,7 +2032,7 @@ eval("\nvar __importDefault = (this && this.__importDefault) || function (mod) {
 /***/ (function(__unused_webpack_module, exports, __webpack_require__) {
 
 "use strict";
-eval("\nvar __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {\n    if (k2 === undefined) k2 = k;\n    var desc = Object.getOwnPropertyDescriptor(m, k);\n    if (!desc || (\"get\" in desc ? !m.__esModule : desc.writable || desc.configurable)) {\n      desc = { enumerable: true, get: function() { return m[k]; } };\n    }\n    Object.defineProperty(o, k2, desc);\n}) : (function(o, m, k, k2) {\n    if (k2 === undefined) k2 = k;\n    o[k2] = m[k];\n}));\nvar __setModuleDefault = (this && this.__setModuleDefault) || (Object.create ? (function(o, v) {\n    Object.defineProperty(o, \"default\", { enumerable: true, value: v });\n}) : function(o, v) {\n    o[\"default\"] = v;\n});\nvar __importStar = (this && this.__importStar) || function (mod) {\n    if (mod && mod.__esModule) return mod;\n    var result = {};\n    if (mod != null) for (var k in mod) if (k !== \"default\" && Object.prototype.hasOwnProperty.call(mod, k)) __createBinding(result, mod, k);\n    __setModuleDefault(result, mod);\n    return result;\n};\nvar __importDefault = (this && this.__importDefault) || function (mod) {\n    return (mod && mod.__esModule) ? mod : { \"default\": mod };\n};\nObject.defineProperty(exports, \"__esModule\", ({ value: true }));\nconst react_1 = __importStar(__webpack_require__(/*! react */ \"react\"));\nconst react_collaboration_1 = __webpack_require__(/*! @momentum-ui/react-collaboration */ \"@momentum-ui/react-collaboration\");\nconst consult_transfer_list_item_1 = __importDefault(__webpack_require__(/*! ./consult-transfer-list-item */ \"./src/components/task/CallControl/CallControlCustom/consult-transfer-list-item.tsx\"));\nconst ConsultTransferPopoverComponent = ({ heading, buttonIcon, buddyAgents, onAgentSelect, }) => {\n    const [selectedTab, setSelectedTab] = (0, react_1.useState)('Agents');\n    const filteredAgents = buddyAgents;\n    return (react_1.default.createElement(\"div\", { className: \"agent-popover-content\" },\n        react_1.default.createElement(react_collaboration_1.Text, { tagName: \"h3\", className: \"agent-popover-title\", type: \"body-large-bold\", style: { margin: '0 0 0 0' } }, heading),\n        react_1.default.createElement(react_collaboration_1.TabListNext, { \"aria-label\": \"Tabs\", className: \"agent-tablist\", hasBackground: false, style: { marginTop: '0' }, onTabSelection: (key) => setSelectedTab(key) },\n            react_1.default.createElement(react_collaboration_1.TabNext, { key: \"Agents\", className: \"agent-tab\", active: selectedTab === 'Agents' }, \"Agents\")),\n        react_1.default.createElement(react_collaboration_1.ListNext, { listSize: filteredAgents.length, className: \"agent-agent-list\" }, filteredAgents.map((agent) => (react_1.default.createElement(\"div\", { key: agent.agentId, onMouseDown: (e) => e.stopPropagation(), style: { cursor: 'pointer', pointerEvents: 'auto' } },\n            react_1.default.createElement(consult_transfer_list_item_1.default, { title: agent.agentName, buttonIcon: buttonIcon, onButtonPress: () => onAgentSelect(agent.agentId, agent.agentName) }))))),\n        filteredAgents.length === 0 && (react_1.default.createElement(react_collaboration_1.Text, { tagName: \"small\", type: \"body-secondary\" }, \"No agents found\"))));\n};\nexports[\"default\"] = ConsultTransferPopoverComponent;\n\n\n//# sourceURL=webpack://@webex/cc-components/./src/components/task/CallControl/CallControlCustom/consult-transfer-popover.tsx?");
+eval("\nvar __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {\n    if (k2 === undefined) k2 = k;\n    var desc = Object.getOwnPropertyDescriptor(m, k);\n    if (!desc || (\"get\" in desc ? !m.__esModule : desc.writable || desc.configurable)) {\n      desc = { enumerable: true, get: function() { return m[k]; } };\n    }\n    Object.defineProperty(o, k2, desc);\n}) : (function(o, m, k, k2) {\n    if (k2 === undefined) k2 = k;\n    o[k2] = m[k];\n}));\nvar __setModuleDefault = (this && this.__setModuleDefault) || (Object.create ? (function(o, v) {\n    Object.defineProperty(o, \"default\", { enumerable: true, value: v });\n}) : function(o, v) {\n    o[\"default\"] = v;\n});\nvar __importStar = (this && this.__importStar) || function (mod) {\n    if (mod && mod.__esModule) return mod;\n    var result = {};\n    if (mod != null) for (var k in mod) if (k !== \"default\" && Object.prototype.hasOwnProperty.call(mod, k)) __createBinding(result, mod, k);\n    __setModuleDefault(result, mod);\n    return result;\n};\nvar __importDefault = (this && this.__importDefault) || function (mod) {\n    return (mod && mod.__esModule) ? mod : { \"default\": mod };\n};\nObject.defineProperty(exports, \"__esModule\", ({ value: true }));\nconst react_1 = __importStar(__webpack_require__(/*! react */ \"react\"));\nconst react_collaboration_1 = __webpack_require__(/*! @momentum-ui/react-collaboration */ \"@momentum-ui/react-collaboration\");\nconst consult_transfer_list_item_1 = __importDefault(__webpack_require__(/*! ./consult-transfer-list-item */ \"./src/components/task/CallControl/CallControlCustom/consult-transfer-list-item.tsx\"));\nconst ConsultTransferPopoverComponent = ({ heading, buttonIcon, buddyAgents, queues, onAgentSelect, onQueueSelect, allowConsultToQueue, }) => {\n    const [selectedTab, setSelectedTab] = (0, react_1.useState)('Agents');\n    const filteredAgents = buddyAgents;\n    const filteredQueues = queues;\n    const renderList = (items, getKey, getTitle, handleSelect) => (react_1.default.createElement(react_collaboration_1.ListNext, { listSize: items.length, className: \"agent-list\" },\n        items.map((item) => (react_1.default.createElement(\"div\", { key: getKey(item), onMouseDown: (e) => e.stopPropagation(), style: { cursor: 'pointer', pointerEvents: 'auto' } },\n            react_1.default.createElement(consult_transfer_list_item_1.default, { title: getTitle(item), buttonIcon: buttonIcon, onButtonPress: () => handleSelect(getKey(item), getTitle(item)) })))),\n        items.length === 0 && (react_1.default.createElement(react_collaboration_1.Text, { tagName: \"small\", type: \"body-secondary\" },\n            \"No \",\n            selectedTab.toLowerCase(),\n            \" found\"))));\n    return (react_1.default.createElement(\"div\", { className: \"agent-popover-content\" },\n        react_1.default.createElement(react_collaboration_1.Text, { tagName: \"h3\", className: \"agent-popover-title\", type: \"body-large-bold\", style: { margin: '0 0 0 0' } }, heading),\n        react_1.default.createElement(react_collaboration_1.TabListNext, { \"aria-label\": \"Tabs\", className: \"agent-tablist\", hasBackground: false, style: { marginTop: '0' }, onTabSelection: (key) => setSelectedTab(key) },\n            react_1.default.createElement(react_collaboration_1.TabNext, { key: \"Agents\", className: \"agent-tab\", active: selectedTab === 'Agents' }, \"Agents\"),\n            react_1.default.createElement(react_collaboration_1.TabNext, { key: \"Queues\", className: \"queue-tab\", active: selectedTab === 'Queues', disabled: !allowConsultToQueue, style: !allowConsultToQueue ? { display: 'none' } : undefined }, \"Queues\")),\n        selectedTab === 'Agents' &&\n            renderList(filteredAgents, (agent) => agent.agentId, (agent) => agent.agentName, onAgentSelect),\n        selectedTab === 'Queues' &&\n            allowConsultToQueue &&\n            renderList(filteredQueues, (queue) => queue.id, (queue) => queue.name, onQueueSelect || (() => { }))));\n};\nexports[\"default\"] = ConsultTransferPopoverComponent;\n\n\n//# sourceURL=webpack://@webex/cc-components/./src/components/task/CallControl/CallControlCustom/consult-transfer-popover.tsx?");
 
 /***/ }),
 
@@ -2043,7 +2043,7 @@ eval("\nvar __createBinding = (this && this.__createBinding) || (Object.create ?
 /***/ (function(__unused_webpack_module, exports, __webpack_require__) {
 
 "use strict";
-eval("\nvar __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {\n    if (k2 === undefined) k2 = k;\n    var desc = Object.getOwnPropertyDescriptor(m, k);\n    if (!desc || (\"get\" in desc ? !m.__esModule : desc.writable || desc.configurable)) {\n      desc = { enumerable: true, get: function() { return m[k]; } };\n    }\n    Object.defineProperty(o, k2, desc);\n}) : (function(o, m, k, k2) {\n    if (k2 === undefined) k2 = k;\n    o[k2] = m[k];\n}));\nvar __setModuleDefault = (this && this.__setModuleDefault) || (Object.create ? (function(o, v) {\n    Object.defineProperty(o, \"default\", { enumerable: true, value: v });\n}) : function(o, v) {\n    o[\"default\"] = v;\n});\nvar __importStar = (this && this.__importStar) || function (mod) {\n    if (mod && mod.__esModule) return mod;\n    var result = {};\n    if (mod != null) for (var k in mod) if (k !== \"default\" && Object.prototype.hasOwnProperty.call(mod, k)) __createBinding(result, mod, k);\n    __setModuleDefault(result, mod);\n    return result;\n};\nvar __importDefault = (this && this.__importDefault) || function (mod) {\n    return (mod && mod.__esModule) ? mod : { \"default\": mod };\n};\nObject.defineProperty(exports, \"__esModule\", ({ value: true }));\nconst react_1 = __importStar(__webpack_require__(/*! react */ \"react\"));\n__webpack_require__(/*! ./call-control.styles.scss */ \"./src/components/task/CallControl/call-control.styles.scss\");\nconst react_collaboration_1 = __webpack_require__(/*! @momentum-ui/react-collaboration */ \"@momentum-ui/react-collaboration\");\nconst collections_1 = __webpack_require__(/*! @react-stately/collections */ \"../../../node_modules/@react-stately/collections/dist/main.js\");\nconst react_2 = __webpack_require__(/*! @momentum-design/components/dist/react */ \"../../../node_modules/@momentum-design/components/dist/react/index.js\");\nconst consult_transfer_popover_1 = __importDefault(__webpack_require__(/*! ./CallControlCustom/consult-transfer-popover */ \"./src/components/task/CallControl/CallControlCustom/consult-transfer-popover.tsx\"));\nconst call_control_consult_1 = __importDefault(__webpack_require__(/*! ./CallControlCustom/call-control-consult */ \"./src/components/task/CallControl/CallControlCustom/call-control-consult.tsx\"));\nfunction CallControlComponent(props) {\n    const [selectedWrapupReason, setSelectedWrapupReason] = (0, react_1.useState)(null);\n    const [selectedWrapupId, setSelectedWrapupId] = (0, react_1.useState)(null);\n    const [showAgentMenu, setShowAgentMenu] = (0, react_1.useState)(false);\n    const [agentMenuType, setAgentMenuType] = (0, react_1.useState)(null);\n    const { currentTask, toggleHold, toggleRecording, endCall, wrapupCall, wrapupCodes, wrapupRequired, isHeld, setIsHeld, isRecording, setIsRecording, buddyAgents, loadBuddyAgents, transferCall, consultCall, endConsultCall, consultTransfer, consultInitiated, consultCompleted, consultAccepted, consultStartTimeStamp, callControlAudio, consultAgentName, setConsultAgentName, consultAgentId, setConsultAgentId, } = props;\n    (0, react_1.useEffect)(() => {\n        if (!currentTask || !currentTask.data || !currentTask.data.interaction)\n            return;\n        const { interaction, mediaResourceId } = currentTask.data;\n        const { media, callProcessingDetails } = interaction;\n        const isHold = media && media[mediaResourceId] && media[mediaResourceId].isHold;\n        setIsHeld(isHold);\n        if (callProcessingDetails) {\n            const { isPaused } = callProcessingDetails;\n            setIsRecording(!isPaused);\n        }\n    }, [currentTask]);\n    const handletoggleHold = () => {\n        toggleHold(!isHeld);\n        setIsHeld(!isHeld);\n    };\n    const handleWrapupCall = () => {\n        if (selectedWrapupReason && selectedWrapupId) {\n            wrapupCall(selectedWrapupReason, selectedWrapupId);\n            setSelectedWrapupReason(null);\n            setSelectedWrapupId(null);\n        }\n    };\n    const handleWrapupChange = (text, value) => {\n        setSelectedWrapupReason(text);\n        setSelectedWrapupId(value);\n    };\n    const handleAgentSelect = (agentId, agentName) => {\n        if (agentMenuType === 'Consult') {\n            consultCall(agentId, 'agent');\n            setConsultAgentId(agentId);\n            setConsultAgentName(agentName);\n        }\n        else {\n            transferCall(agentId, 'agent');\n        }\n    };\n    const buttons = [\n        {\n            id: 'hold',\n            icon: isHeld ? 'play-bold' : 'pause-bold',\n            onClick: () => handletoggleHold(),\n            tooltip: isHeld ? 'Resume the call' : 'Hold the call',\n            className: 'call-control-button',\n            disabled: false,\n        },\n        {\n            id: 'consult',\n            icon: 'headset-bold',\n            tooltip: 'Consult with another agent',\n            className: 'call-control-button',\n            disabled: false,\n            menuType: 'Consult',\n        },\n        {\n            id: 'transfer',\n            icon: 'next-bold',\n            tooltip: 'Transfer call',\n            className: 'call-control-button',\n            disabled: false,\n            menuType: 'Transfer',\n        },\n        {\n            id: 'record',\n            icon: isRecording ? 'record-paused-bold' : 'record-bold',\n            onClick: () => toggleRecording(),\n            tooltip: isRecording ? 'Pause Recording' : 'Resume Recording',\n            className: 'call-control-button',\n            disabled: false,\n        },\n        {\n            id: 'end',\n            icon: 'cancel-regular',\n            onClick: endCall,\n            tooltip: 'End call',\n            className: 'call-control-button-cancel',\n            disabled: isHeld,\n        },\n    ];\n    const filteredButtons = consultInitiated\n        ? buttons.filter((button) => !['hold', 'consult'].includes(button.id))\n        : buttons;\n    if (!currentTask)\n        return null;\n    return (react_1.default.createElement(react_1.default.Fragment, null,\n        react_1.default.createElement(\"audio\", { ref: (audioElement) => {\n                if (audioElement && callControlAudio) {\n                    audioElement.srcObject = callControlAudio;\n                }\n            }, id: \"remote-audio\", autoPlay: true }),\n        react_1.default.createElement(\"div\", { className: \"call-control-container\", \"data-testid\": \"call-control-container\" },\n            !consultAccepted && !wrapupRequired && (react_1.default.createElement(\"div\", { className: \"button-group\" }, filteredButtons.map((button, index) => {\n                if (button.menuType) {\n                    return (react_1.default.createElement(react_collaboration_1.PopoverNext, { key: index, onHide: () => {\n                            setShowAgentMenu(false);\n                            setAgentMenuType(null);\n                        }, color: \"primary\", delay: [0, 0], placement: \"bottom\", showArrow: true, variant: \"medium\", interactive: true, offsetDistance: 2, className: \"agent-popover\", trigger: \"click\", closeButtonPlacement: \"top-right\", closeButtonProps: {\n                            'aria-label': 'Close popover',\n                            onPress: () => {\n                                setShowAgentMenu(false);\n                                setAgentMenuType(null);\n                            },\n                            outline: true,\n                        }, triggerComponent: react_1.default.createElement(react_collaboration_1.TooltipNext, { key: index, triggerComponent: react_1.default.createElement(react_collaboration_1.ButtonCircle, { className: button.className, \"aria-label\": button.tooltip, disabled: button.disabled || consultInitiated, \"data-testid\": \"ButtonCircle\", onPress: () => {\n                                    if (showAgentMenu && agentMenuType === button.menuType) {\n                                        setShowAgentMenu(false);\n                                        setAgentMenuType(null);\n                                    }\n                                    else {\n                                        setAgentMenuType(button.menuType);\n                                        setShowAgentMenu(true);\n                                        loadBuddyAgents();\n                                    }\n                                } },\n                                react_1.default.createElement(react_2.Icon, { className: button.className + '-icon', name: button.icon })), color: \"primary\", delay: [0, 0], placement: \"bottom-start\", type: \"description\", variant: \"small\", className: \"tooltip\" },\n                            react_1.default.createElement(\"p\", null, button.tooltip)) }, showAgentMenu && agentMenuType === button.menuType ? (react_1.default.createElement(consult_transfer_popover_1.default, { heading: button.menuType, buttonIcon: button.icon, buddyAgents: buddyAgents, onAgentSelect: handleAgentSelect })) : null));\n                }\n                return (react_1.default.createElement(react_collaboration_1.TooltipNext, { key: index, triggerComponent: react_1.default.createElement(react_collaboration_1.ButtonCircle, { className: button.className, onPress: button.onClick, disabled: button.disabled || consultInitiated, \"aria-label\": button.tooltip },\n                        react_1.default.createElement(react_2.Icon, { className: button.className + '-icon', name: button.icon })), color: \"primary\", delay: [0, 0], placement: \"bottom-start\", type: \"description\", variant: \"small\", className: \"tooltip\" },\n                    react_1.default.createElement(\"p\", null, button.tooltip)));\n            }))),\n            wrapupRequired && (react_1.default.createElement(\"div\", { className: \"wrapup-group\" },\n                react_1.default.createElement(react_collaboration_1.PopoverNext, { color: \"primary\", delay: [0, 0], placement: \"bottom-start\", showArrow: true, trigger: \"click\", triggerComponent: react_1.default.createElement(react_collaboration_1.ButtonPill, { className: \"wrapup-button\" },\n                        \"Wrap up\",\n                        react_1.default.createElement(react_2.Icon, { name: \"arrow-down-bold\" })), variant: \"medium\", interactive: true, offsetDistance: 2, className: \"wrapup-popover\" },\n                    react_1.default.createElement(react_collaboration_1.Text, { className: \"wrapup-header\", tagName: 'small', type: \"body-large-bold\" }, \"Wrap-up Interaction\"),\n                    react_1.default.createElement(react_collaboration_1.Text, { className: \"wrapup-header\", tagName: 'small', type: \"body-secondary\" }, \"Wrap-up reason\"),\n                    react_1.default.createElement(react_collaboration_1.SelectNext, { \"aria-label\": \"wrapup-reason\", className: \"wrapup-select\", onSelectionChange: (key) => {\n                            const selectedItem = wrapupCodes === null || wrapupCodes === void 0 ? void 0 : wrapupCodes.find((code) => code.id === key);\n                            handleWrapupChange(selectedItem.name, selectedItem.id);\n                        }, items: wrapupCodes, showBorder: false, placeholder: \"Select\" }, (item) => (react_1.default.createElement(collections_1.Item, { key: item.id, textValue: item.name },\n                        react_1.default.createElement(react_collaboration_1.Text, { className: \"wrapup-name\", tagName: 'small' }, item.name)))),\n                    react_1.default.createElement(react_2.Icon, { className: \"wrapup-select-arrow-icon\", name: \"arrow-down-bold\", title: \"\" }),\n                    react_1.default.createElement(react_collaboration_1.ButtonPill, { className: \"submit-wrapup-button\", onPress: handleWrapupCall, disabled: selectedWrapupId && selectedWrapupReason ? false : true, \"aria-label\": \"Submit wrap-up\" }, \"Submit & Wrap up\")))),\n            (consultAccepted || consultInitiated) && !wrapupRequired && (react_1.default.createElement(\"div\", { className: `call-control-consult-container ${consultAccepted ? 'no-border' : ''}` },\n                react_1.default.createElement(call_control_consult_1.default, { agentName: consultAgentName, startTimeStamp: consultStartTimeStamp, endConsultCall: endConsultCall, onTransfer: () => consultTransfer(consultAgentId || currentTask.data.destAgentId, 'agent'), consultCompleted: consultCompleted, showTransfer: !consultAccepted }))))));\n}\nexports[\"default\"] = CallControlComponent;\n\n\n//# sourceURL=webpack://@webex/cc-components/./src/components/task/CallControl/call-control.tsx?");
+eval("\nvar __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {\n    if (k2 === undefined) k2 = k;\n    var desc = Object.getOwnPropertyDescriptor(m, k);\n    if (!desc || (\"get\" in desc ? !m.__esModule : desc.writable || desc.configurable)) {\n      desc = { enumerable: true, get: function() { return m[k]; } };\n    }\n    Object.defineProperty(o, k2, desc);\n}) : (function(o, m, k, k2) {\n    if (k2 === undefined) k2 = k;\n    o[k2] = m[k];\n}));\nvar __setModuleDefault = (this && this.__setModuleDefault) || (Object.create ? (function(o, v) {\n    Object.defineProperty(o, \"default\", { enumerable: true, value: v });\n}) : function(o, v) {\n    o[\"default\"] = v;\n});\nvar __importStar = (this && this.__importStar) || function (mod) {\n    if (mod && mod.__esModule) return mod;\n    var result = {};\n    if (mod != null) for (var k in mod) if (k !== \"default\" && Object.prototype.hasOwnProperty.call(mod, k)) __createBinding(result, mod, k);\n    __setModuleDefault(result, mod);\n    return result;\n};\nvar __importDefault = (this && this.__importDefault) || function (mod) {\n    return (mod && mod.__esModule) ? mod : { \"default\": mod };\n};\nObject.defineProperty(exports, \"__esModule\", ({ value: true }));\nconst react_1 = __importStar(__webpack_require__(/*! react */ \"react\"));\n__webpack_require__(/*! ./call-control.styles.scss */ \"./src/components/task/CallControl/call-control.styles.scss\");\nconst react_collaboration_1 = __webpack_require__(/*! @momentum-ui/react-collaboration */ \"@momentum-ui/react-collaboration\");\nconst collections_1 = __webpack_require__(/*! @react-stately/collections */ \"../../../node_modules/@react-stately/collections/dist/main.js\");\nconst react_2 = __webpack_require__(/*! @momentum-design/components/dist/react */ \"../../../node_modules/@momentum-design/components/dist/react/index.js\");\nconst consult_transfer_popover_1 = __importDefault(__webpack_require__(/*! ./CallControlCustom/consult-transfer-popover */ \"./src/components/task/CallControl/CallControlCustom/consult-transfer-popover.tsx\"));\nconst call_control_consult_1 = __importDefault(__webpack_require__(/*! ./CallControlCustom/call-control-consult */ \"./src/components/task/CallControl/CallControlCustom/call-control-consult.tsx\"));\nfunction CallControlComponent(props) {\n    const [selectedWrapupReason, setSelectedWrapupReason] = (0, react_1.useState)(null);\n    const [selectedWrapupId, setSelectedWrapupId] = (0, react_1.useState)(null);\n    const [showAgentMenu, setShowAgentMenu] = (0, react_1.useState)(false);\n    const [agentMenuType, setAgentMenuType] = (0, react_1.useState)(null);\n    const [lastTargetType, setLastTargetType] = (0, react_1.useState)('agent');\n    const { currentTask, toggleHold, toggleRecording, endCall, wrapupCall, wrapupCodes, wrapupRequired, isHeld, setIsHeld, isRecording, setIsRecording, buddyAgents, loadBuddyAgents, queues, loadQueues, transferCall, consultCall, endConsultCall, consultTransfer, consultInitiated, consultCompleted, consultAccepted, consultStartTimeStamp, callControlAudio, consultAgentName, setConsultAgentName, consultAgentId, setConsultAgentId, isEndConsultEnabled, allowConsultToQueue, } = props;\n    (0, react_1.useEffect)(() => {\n        if (!currentTask || !currentTask.data || !currentTask.data.interaction)\n            return;\n        const { interaction, mediaResourceId } = currentTask.data;\n        const { media, callProcessingDetails } = interaction;\n        const isHold = media && media[mediaResourceId] && media[mediaResourceId].isHold;\n        setIsHeld(isHold);\n        if (callProcessingDetails) {\n            const { isPaused } = callProcessingDetails;\n            setIsRecording(!isPaused);\n        }\n    }, [currentTask]);\n    const handletoggleHold = () => {\n        toggleHold(!isHeld);\n        setIsHeld(!isHeld);\n    };\n    const handleWrapupCall = () => {\n        if (selectedWrapupReason && selectedWrapupId) {\n            wrapupCall(selectedWrapupReason, selectedWrapupId);\n            setSelectedWrapupReason(null);\n            setSelectedWrapupId(null);\n        }\n    };\n    const handleWrapupChange = (text, value) => {\n        setSelectedWrapupReason(text);\n        setSelectedWrapupId(value);\n    };\n    const handleTargetSelect = (id, name, type) => {\n        if (agentMenuType === 'Consult') {\n            try {\n                consultCall(id, type);\n                setConsultAgentId(id);\n                setConsultAgentName(name);\n                setLastTargetType(type);\n            }\n            catch (error) {\n                throw new Error('Error during consult call', error);\n            }\n        }\n        else if (agentMenuType === 'Transfer') {\n            try {\n                transferCall(id, type);\n            }\n            catch (error) {\n                throw new Error('Error during transfer call', error);\n            }\n        }\n    };\n    const handlePopoverOpen = (menuType) => {\n        if (showAgentMenu && agentMenuType === menuType) {\n            setShowAgentMenu(false);\n            setAgentMenuType(null);\n        }\n        else {\n            setAgentMenuType(menuType);\n            setShowAgentMenu(true);\n            loadBuddyAgents();\n            loadQueues();\n        }\n    };\n    const buttons = [\n        {\n            id: 'hold',\n            icon: isHeld ? 'play-bold' : 'pause-bold',\n            onClick: () => handletoggleHold(),\n            tooltip: isHeld ? 'Resume the call' : 'Hold the call',\n            className: 'call-control-button',\n            disabled: false,\n        },\n        {\n            id: 'consult',\n            icon: 'headset-bold',\n            tooltip: 'Consult with another agent',\n            className: 'call-control-button',\n            disabled: false,\n            menuType: 'Consult',\n        },\n        {\n            id: 'transfer',\n            icon: 'next-bold',\n            tooltip: 'Transfer call',\n            className: 'call-control-button',\n            disabled: false,\n            menuType: 'Transfer',\n        },\n        {\n            id: 'record',\n            icon: isRecording ? 'record-paused-bold' : 'record-bold',\n            onClick: () => toggleRecording(),\n            tooltip: isRecording ? 'Pause Recording' : 'Resume Recording',\n            className: 'call-control-button',\n            disabled: false,\n        },\n        {\n            id: 'end',\n            icon: 'cancel-regular',\n            onClick: endCall,\n            tooltip: 'End call',\n            className: 'call-control-button-cancel',\n            disabled: isHeld,\n        },\n    ];\n    const filteredButtons = consultInitiated\n        ? buttons.filter((button) => !['hold', 'consult'].includes(button.id))\n        : buttons;\n    if (!currentTask)\n        return null;\n    return (react_1.default.createElement(react_1.default.Fragment, null,\n        react_1.default.createElement(\"audio\", { ref: (audioElement) => {\n                if (audioElement && callControlAudio) {\n                    audioElement.srcObject = callControlAudio;\n                }\n            }, id: \"remote-audio\", autoPlay: true }),\n        react_1.default.createElement(\"div\", { className: \"call-control-container\", \"data-testid\": \"call-control-container\" },\n            !consultAccepted && !wrapupRequired && (react_1.default.createElement(\"div\", { className: \"button-group\" }, filteredButtons.map((button, index) => {\n                if (button.menuType) {\n                    return (react_1.default.createElement(react_collaboration_1.PopoverNext, { key: index, onHide: () => {\n                            setShowAgentMenu(false);\n                            setAgentMenuType(null);\n                        }, color: \"primary\", delay: [0, 0], placement: \"bottom\", showArrow: true, variant: \"medium\", interactive: true, offsetDistance: 2, className: \"agent-popover\", trigger: \"click\", closeButtonPlacement: \"top-right\", closeButtonProps: {\n                            'aria-label': 'Close popover',\n                            onPress: () => {\n                                setShowAgentMenu(false);\n                                setAgentMenuType(null);\n                            },\n                            outline: true,\n                        }, triggerComponent: react_1.default.createElement(react_collaboration_1.TooltipNext, { key: index, triggerComponent: react_1.default.createElement(react_collaboration_1.ButtonCircle, { className: button.className, \"aria-label\": button.tooltip, disabled: button.disabled || consultInitiated, \"data-testid\": \"ButtonCircle\", onPress: () => handlePopoverOpen(button.menuType) },\n                                react_1.default.createElement(react_2.Icon, { className: button.className + '-icon', name: button.icon })), color: \"primary\", delay: [0, 0], placement: \"bottom-start\", type: \"description\", variant: \"small\", className: \"tooltip\" },\n                            react_1.default.createElement(\"p\", null, button.tooltip)) }, showAgentMenu && agentMenuType === button.menuType ? (react_1.default.createElement(consult_transfer_popover_1.default, { heading: button.menuType, buttonIcon: button.icon, buddyAgents: buddyAgents, queues: queues, onAgentSelect: (agentId, agentName) => handleTargetSelect(agentId, agentName, 'agent'), onQueueSelect: (queueId, queueName) => handleTargetSelect(queueId, queueName, 'queue'), allowConsultToQueue: allowConsultToQueue })) : null));\n                }\n                return (react_1.default.createElement(react_collaboration_1.TooltipNext, { key: index, triggerComponent: react_1.default.createElement(react_collaboration_1.ButtonCircle, { className: button.className, onPress: button.onClick, disabled: button.disabled || consultInitiated, \"aria-label\": button.tooltip },\n                        react_1.default.createElement(react_2.Icon, { className: button.className + '-icon', name: button.icon })), color: \"primary\", delay: [0, 0], placement: \"bottom-start\", type: \"description\", variant: \"small\", className: \"tooltip\" },\n                    react_1.default.createElement(\"p\", null, button.tooltip)));\n            }))),\n            wrapupRequired && (react_1.default.createElement(\"div\", { className: \"wrapup-group\" },\n                react_1.default.createElement(react_collaboration_1.PopoverNext, { color: \"primary\", delay: [0, 0], placement: \"bottom-start\", showArrow: true, trigger: \"click\", triggerComponent: react_1.default.createElement(react_collaboration_1.ButtonPill, { className: \"wrapup-button\" },\n                        \"Wrap up\",\n                        react_1.default.createElement(react_2.Icon, { name: \"arrow-down-bold\" })), variant: \"medium\", interactive: true, offsetDistance: 2, className: \"wrapup-popover\" },\n                    react_1.default.createElement(react_collaboration_1.Text, { className: \"wrapup-header\", tagName: 'small', type: \"body-large-bold\" }, \"Wrap-up Interaction\"),\n                    react_1.default.createElement(react_collaboration_1.Text, { className: \"wrapup-header\", tagName: 'small', type: \"body-secondary\" }, \"Wrap-up reason\"),\n                    react_1.default.createElement(react_collaboration_1.SelectNext, { \"aria-label\": \"wrapup-reason\", className: \"wrapup-select\", onSelectionChange: (key) => {\n                            const selectedItem = wrapupCodes === null || wrapupCodes === void 0 ? void 0 : wrapupCodes.find((code) => code.id === key);\n                            handleWrapupChange(selectedItem.name, selectedItem.id);\n                        }, items: wrapupCodes, showBorder: false, placeholder: \"Select\" }, (item) => (react_1.default.createElement(collections_1.Item, { key: item.id, textValue: item.name },\n                        react_1.default.createElement(react_collaboration_1.Text, { className: \"wrapup-name\", tagName: 'small' }, item.name)))),\n                    react_1.default.createElement(react_2.Icon, { className: \"wrapup-select-arrow-icon\", name: \"arrow-down-bold\", title: \"\" }),\n                    react_1.default.createElement(react_collaboration_1.ButtonPill, { className: \"submit-wrapup-button\", onPress: handleWrapupCall, disabled: selectedWrapupId && selectedWrapupReason ? false : true, \"aria-label\": \"Submit wrap-up\" }, \"Submit & Wrap up\")))),\n            (consultAccepted || consultInitiated) && !wrapupRequired && (react_1.default.createElement(\"div\", { className: `call-control-consult-container ${consultAccepted ? 'no-border' : ''}` },\n                react_1.default.createElement(call_control_consult_1.default, { agentName: consultAgentName, startTimeStamp: consultStartTimeStamp, endConsultCall: endConsultCall, onTransfer: () => consultTransfer(consultAgentId || currentTask.data.destAgentId, lastTargetType), consultCompleted: consultCompleted, isAgentBeingConsulted: !consultAccepted, isEndConsultEnabled: isEndConsultEnabled }))))));\n}\nexports[\"default\"] = CallControlComponent;\n\n\n//# sourceURL=webpack://@webex/cc-components/./src/components/task/CallControl/call-control.tsx?");
 
 /***/ }),
 
@@ -2117,10 +2117,10 @@ eval("\nvar __createBinding = (this && this.__createBinding) || (Object.create ?
 /*!*******************************************!*\
   !*** ./src/components/task/task.types.ts ***!
   \*******************************************/
-/***/ ((__unused_webpack_module, exports) => {
+/***/ ((__unused_webpack_module, exports, __webpack_require__) => {
 
 "use strict";
-eval("\nObject.defineProperty(exports, \"__esModule\", ({ value: true }));\n\n\n//# sourceURL=webpack://@webex/cc-components/./src/components/task/task.types.ts?");
+eval("\nObject.defineProperty(exports, \"__esModule\", ({ value: true }));\nexports.DestinationType = void 0;\nconst cc_store_1 = __webpack_require__(/*! @webex/cc-store */ \"@webex/cc-store\");\nObject.defineProperty(exports, \"DestinationType\", ({ enumerable: true, get: function () { return cc_store_1.DestinationType; } }));\n\n\n//# sourceURL=webpack://@webex/cc-components/./src/components/task/task.types.ts?");
 
 /***/ }),
 
@@ -2157,6 +2157,17 @@ module.exports = require("@momentum-ui/react-collaboration");
 
 /***/ }),
 
+/***/ "@webex/cc-store":
+/*!**********************************!*\
+  !*** external "@webex/cc-store" ***!
+  \**********************************/
+/***/ ((module) => {
+
+"use strict";
+module.exports = require("@webex/cc-store");
+
+/***/ }),
+
 /***/ "react":
 /*!************************!*\
   !*** external "react" ***!

package/dist/types/components/task/task.types.d.ts

@@ -1,4 +1,4 @@
-import { ILogger, ITask, IContactCenter, WrapupCodes, BuddyDetails, DestinationType } from '@webex/cc-store';
+import { ILogger, ITask, IContactCenter, WrapupCodes, BuddyDetails, DestinationType, ContactServiceQueue } from '@webex/cc-store';
 /**
  * Interface representing the TaskProps of a user.
  */
@@ -225,8 +225,24 @@ export interface ControlProps {
      * Time since the task is in held state
      */
     holdTime: number;
+    /**
+     * List of contact queues available for consult
+     */
+    queues: ContactServiceQueue[];
+    /**
+     * Function to load contact service queues
+     */
+    loadQueues: () => Promise<void>;
+    /**
+     * Flag to determine if the end consult button is enabled
+     */
+    isEndConsultEnabled: boolean;
+    /**
+     * Flag to determine if the consulting to queue is enabled for the agent
+     */
+    allowConsultToQueue: boolean;
 }
-export type CallControlComponentProps = Pick<ControlProps, 'currentTask' | 'wrapupCodes' | 'wrapupRequired' | 'toggleHold' | 'toggleRecording' | 'endCall' | 'wrapupCall' | 'isHeld' | 'setIsHeld' | 'isRecording' | 'setIsRecording' | 'buddyAgents' | 'loadBuddyAgents' | 'transferCall' | 'consultCall' | 'endConsultCall' | 'consultInitiated' | 'consultTransfer' | 'consultCompleted' | 'consultAccepted' | 'consultStartTimeStamp' | 'callControlAudio' | 'consultAgentName' | 'setConsultAgentName' | 'consultAgentId' | 'setConsultAgentId' | 'holdTime'>;
+export type CallControlComponentProps = Pick<ControlProps, 'currentTask' | 'wrapupCodes' | 'wrapupRequired' | 'toggleHold' | 'toggleRecording' | 'endCall' | 'wrapupCall' | 'isHeld' | 'setIsHeld' | 'isRecording' | 'setIsRecording' | 'buddyAgents' | 'loadBuddyAgents' | 'transferCall' | 'consultCall' | 'endConsultCall' | 'consultInitiated' | 'consultTransfer' | 'consultCompleted' | 'consultAccepted' | 'consultStartTimeStamp' | 'callControlAudio' | 'consultAgentName' | 'setConsultAgentName' | 'consultAgentId' | 'setConsultAgentId' | 'holdTime' | 'queues' | 'loadQueues' | 'isEndConsultEnabled' | 'allowConsultToQueue'>;
 /**
  * Interface representing the properties for OutdialCall component.
  */
@@ -261,12 +277,11 @@ export interface ConsultTransferListComponentProps {
 export interface ConsultTransferPopoverComponentProps {
     heading: string;
     buttonIcon: string;
-    buddyAgents: Array<{
-        agentId: string;
-        agentName: string;
-        dn: string;
-    }>;
+    buddyAgents: BuddyDetails[];
+    queues?: ContactServiceQueue[];
     onAgentSelect: (agentId: string, agentName: string) => void;
+    onQueueSelect: (queueId: string, queueName: string) => void;
+    allowConsultToQueue: boolean;
 }
 /**
  * Interface representing the properties for CallControlConsultComponents component.
@@ -277,5 +292,11 @@ export interface CallControlConsultComponentsProps {
     onTransfer?: () => void;
     endConsultCall: () => void;
     consultCompleted: boolean;
-    showTransfer: boolean;
+    isAgentBeingConsulted: boolean;
+    isEndConsultEnabled: boolean;
 }
+/**
+ * Type representing the possible menu types in call control.
+ */
+export type CallControlMenuType = 'Consult' | 'Transfer';
+export { DestinationType };

package/dist/wc.js

@@ -1977,7 +1977,7 @@ eval("\nvar __importDefault = (this && this.__importDefault) || function (mod) {
 /***/ (function(__unused_webpack_module, exports, __webpack_require__) {
 
 "use strict";
-eval("\nvar __importDefault = (this && this.__importDefault) || function (mod) {\n    return (mod && mod.__esModule) ? mod : { \"default\": mod };\n};\nObject.defineProperty(exports, \"__esModule\", ({ value: true }));\nconst react_1 = __importDefault(__webpack_require__(/*! react */ \"react\"));\nconst react_collaboration_1 = __webpack_require__(/*! @momentum-ui/react-collaboration */ \"@momentum-ui/react-collaboration\");\nconst react_2 = __webpack_require__(/*! @momentum-design/components/dist/react */ \"../../../node_modules/@momentum-design/components/dist/react/index.js\");\nconst TaskTimer_1 = __importDefault(__webpack_require__(/*! ../../TaskTimer */ \"./src/components/task/TaskTimer/index.tsx\"));\nconst CallControlConsultComponent = ({ agentName, startTimeStamp, onTransfer, endConsultCall, consultCompleted, showTransfer, }) => {\n    const timerKey = `timer-${startTimeStamp}`;\n    const handleTransfer = () => {\n        try {\n            if (onTransfer) {\n                onTransfer();\n            }\n        }\n        catch (error) {\n            console.error('Error transferring call:', error);\n        }\n    };\n    const handleEndConsult = () => {\n        try {\n            endConsultCall();\n        }\n        catch (error) {\n            console.error('Error ending consult call:', error);\n        }\n    };\n    const buttons = [\n        {\n            key: 'transfer',\n            icon: 'next-bold',\n            tooltip: 'Transfer Consult',\n            onClick: handleTransfer,\n            className: 'call-control-button',\n            disabled: !consultCompleted,\n        },\n        {\n            key: 'cancel',\n            icon: 'headset-muted-bold',\n            tooltip: 'End Consult',\n            onClick: handleEndConsult,\n            className: 'call-control-consult-button-cancel',\n        },\n    ];\n    return (react_1.default.createElement(\"div\", { className: \"call-control-consult\" },\n        react_1.default.createElement(\"div\", { className: \"consult-header\" },\n            react_1.default.createElement(react_2.Avatar, { iconName: \"handset-filled\", className: \"task-avatar\", size: 32 }),\n            react_1.default.createElement(\"div\", null,\n                react_1.default.createElement(react_collaboration_1.Text, { tagName: \"p\", type: \"body-large-bold\", className: \"consult-agent-name\" }, agentName),\n                react_1.default.createElement(react_collaboration_1.Text, { tagName: \"p\", type: \"body-secondary\", className: \"consult-sub-text\" },\n                    consultCompleted ? 'Consulting' : 'Consult requested',\n                    \"\\u00A0\\u2022\\u00A0\",\n                    react_1.default.createElement(TaskTimer_1.default, { key: timerKey, startTimeStamp: startTimeStamp })))),\n        react_1.default.createElement(\"div\", { className: \"consult-buttons consult-buttons-container\" }, buttons.map((button) => (button.key !== 'transfer' || (showTransfer && onTransfer)) && (react_1.default.createElement(react_collaboration_1.TooltipNext, { key: button.key, triggerComponent: react_1.default.createElement(react_collaboration_1.ButtonCircle, { className: button.className, onPress: button.onClick, disabled: button.disabled, \"data-testid\": `${button.key}-consult-btn` },\n                react_1.default.createElement(react_2.Icon, { className: `${button.className}-icon`, name: button.icon })), color: \"primary\", delay: [0, 0], placement: \"bottom-start\", type: \"description\", variant: \"small\", className: \"tooltip\" },\n            react_1.default.createElement(\"p\", null, button.tooltip)))))));\n};\nexports[\"default\"] = CallControlConsultComponent;\n\n\n//# sourceURL=webpack://@webex/cc-components/./src/components/task/CallControl/CallControlCustom/call-control-consult.tsx?");
+eval("\nvar __importDefault = (this && this.__importDefault) || function (mod) {\n    return (mod && mod.__esModule) ? mod : { \"default\": mod };\n};\nObject.defineProperty(exports, \"__esModule\", ({ value: true }));\nconst react_1 = __importDefault(__webpack_require__(/*! react */ \"react\"));\nconst react_collaboration_1 = __webpack_require__(/*! @momentum-ui/react-collaboration */ \"@momentum-ui/react-collaboration\");\nconst react_2 = __webpack_require__(/*! @momentum-design/components/dist/react */ \"../../../node_modules/@momentum-design/components/dist/react/index.js\");\nconst TaskTimer_1 = __importDefault(__webpack_require__(/*! ../../TaskTimer */ \"./src/components/task/TaskTimer/index.tsx\"));\nconst CallControlConsultComponent = ({ agentName, startTimeStamp, onTransfer, endConsultCall, consultCompleted, isAgentBeingConsulted, isEndConsultEnabled, }) => {\n    const timerKey = `timer-${startTimeStamp}`;\n    const handleTransfer = () => {\n        try {\n            if (onTransfer) {\n                onTransfer();\n            }\n        }\n        catch (error) {\n            throw new Error('Error transferring call:', error);\n        }\n    };\n    const handleEndConsult = () => {\n        try {\n            endConsultCall();\n        }\n        catch (error) {\n            throw new Error('Error ending consult call:', error);\n        }\n    };\n    const buttons = [\n        {\n            key: 'transfer',\n            icon: 'next-bold',\n            tooltip: 'Transfer Consult',\n            onClick: handleTransfer,\n            className: 'call-control-button',\n            disabled: !consultCompleted,\n            shouldShow: isAgentBeingConsulted && !!onTransfer,\n        },\n        {\n            key: 'cancel',\n            icon: 'headset-muted-bold',\n            tooltip: 'End Consult',\n            onClick: handleEndConsult,\n            className: 'call-control-consult-button-cancel',\n            shouldShow: isEndConsultEnabled || isAgentBeingConsulted,\n        },\n    ];\n    // Filter buttons that should be shown, then map them\n    const visibleButtons = buttons.filter((button) => button.shouldShow);\n    return (react_1.default.createElement(\"div\", { className: \"call-control-consult\" },\n        react_1.default.createElement(\"div\", { className: \"consult-header\" },\n            react_1.default.createElement(react_2.Avatar, { iconName: \"handset-filled\", className: \"task-avatar\", size: 32 }),\n            react_1.default.createElement(\"div\", null,\n                react_1.default.createElement(react_collaboration_1.Text, { tagName: \"p\", type: \"body-large-bold\", className: \"consult-agent-name\" }, agentName),\n                react_1.default.createElement(react_collaboration_1.Text, { tagName: \"p\", type: \"body-secondary\", className: \"consult-sub-text\" },\n                    consultCompleted ? 'Consulting' : 'Consult requested',\n                    \"\\u00A0\\u2022\\u00A0\",\n                    react_1.default.createElement(TaskTimer_1.default, { key: timerKey, startTimeStamp: startTimeStamp })))),\n        react_1.default.createElement(\"div\", { className: \"consult-buttons consult-buttons-container\" }, visibleButtons.map((button) => (react_1.default.createElement(react_collaboration_1.TooltipNext, { key: button.key, triggerComponent: react_1.default.createElement(react_collaboration_1.ButtonCircle, { className: button.className, onPress: button.onClick, disabled: button.disabled, \"data-testid\": `${button.key}-consult-btn` },\n                react_1.default.createElement(react_2.Icon, { className: `${button.className}-icon`, name: button.icon })), color: \"primary\", delay: [0, 0], placement: \"bottom-start\", type: \"description\", variant: \"small\", className: \"tooltip\" },\n            react_1.default.createElement(\"p\", null, button.tooltip)))))));\n};\nexports[\"default\"] = CallControlConsultComponent;\n\n\n//# sourceURL=webpack://@webex/cc-components/./src/components/task/CallControl/CallControlCustom/call-control-consult.tsx?");
 
 /***/ }),
 
@@ -1999,7 +1999,7 @@ eval("\nvar __importDefault = (this && this.__importDefault) || function (mod) {
 /***/ (function(__unused_webpack_module, exports, __webpack_require__) {
 
 "use strict";
-eval("\nvar __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {\n    if (k2 === undefined) k2 = k;\n    var desc = Object.getOwnPropertyDescriptor(m, k);\n    if (!desc || (\"get\" in desc ? !m.__esModule : desc.writable || desc.configurable)) {\n      desc = { enumerable: true, get: function() { return m[k]; } };\n    }\n    Object.defineProperty(o, k2, desc);\n}) : (function(o, m, k, k2) {\n    if (k2 === undefined) k2 = k;\n    o[k2] = m[k];\n}));\nvar __setModuleDefault = (this && this.__setModuleDefault) || (Object.create ? (function(o, v) {\n    Object.defineProperty(o, \"default\", { enumerable: true, value: v });\n}) : function(o, v) {\n    o[\"default\"] = v;\n});\nvar __importStar = (this && this.__importStar) || function (mod) {\n    if (mod && mod.__esModule) return mod;\n    var result = {};\n    if (mod != null) for (var k in mod) if (k !== \"default\" && Object.prototype.hasOwnProperty.call(mod, k)) __createBinding(result, mod, k);\n    __setModuleDefault(result, mod);\n    return result;\n};\nvar __importDefault = (this && this.__importDefault) || function (mod) {\n    return (mod && mod.__esModule) ? mod : { \"default\": mod };\n};\nObject.defineProperty(exports, \"__esModule\", ({ value: true }));\nconst react_1 = __importStar(__webpack_require__(/*! react */ \"react\"));\nconst react_collaboration_1 = __webpack_require__(/*! @momentum-ui/react-collaboration */ \"@momentum-ui/react-collaboration\");\nconst consult_transfer_list_item_1 = __importDefault(__webpack_require__(/*! ./consult-transfer-list-item */ \"./src/components/task/CallControl/CallControlCustom/consult-transfer-list-item.tsx\"));\nconst ConsultTransferPopoverComponent = ({ heading, buttonIcon, buddyAgents, onAgentSelect, }) => {\n    const [selectedTab, setSelectedTab] = (0, react_1.useState)('Agents');\n    const filteredAgents = buddyAgents;\n    return (react_1.default.createElement(\"div\", { className: \"agent-popover-content\" },\n        react_1.default.createElement(react_collaboration_1.Text, { tagName: \"h3\", className: \"agent-popover-title\", type: \"body-large-bold\", style: { margin: '0 0 0 0' } }, heading),\n        react_1.default.createElement(react_collaboration_1.TabListNext, { \"aria-label\": \"Tabs\", className: \"agent-tablist\", hasBackground: false, style: { marginTop: '0' }, onTabSelection: (key) => setSelectedTab(key) },\n            react_1.default.createElement(react_collaboration_1.TabNext, { key: \"Agents\", className: \"agent-tab\", active: selectedTab === 'Agents' }, \"Agents\")),\n        react_1.default.createElement(react_collaboration_1.ListNext, { listSize: filteredAgents.length, className: \"agent-agent-list\" }, filteredAgents.map((agent) => (react_1.default.createElement(\"div\", { key: agent.agentId, onMouseDown: (e) => e.stopPropagation(), style: { cursor: 'pointer', pointerEvents: 'auto' } },\n            react_1.default.createElement(consult_transfer_list_item_1.default, { title: agent.agentName, buttonIcon: buttonIcon, onButtonPress: () => onAgentSelect(agent.agentId, agent.agentName) }))))),\n        filteredAgents.length === 0 && (react_1.default.createElement(react_collaboration_1.Text, { tagName: \"small\", type: \"body-secondary\" }, \"No agents found\"))));\n};\nexports[\"default\"] = ConsultTransferPopoverComponent;\n\n\n//# sourceURL=webpack://@webex/cc-components/./src/components/task/CallControl/CallControlCustom/consult-transfer-popover.tsx?");
+eval("\nvar __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {\n    if (k2 === undefined) k2 = k;\n    var desc = Object.getOwnPropertyDescriptor(m, k);\n    if (!desc || (\"get\" in desc ? !m.__esModule : desc.writable || desc.configurable)) {\n      desc = { enumerable: true, get: function() { return m[k]; } };\n    }\n    Object.defineProperty(o, k2, desc);\n}) : (function(o, m, k, k2) {\n    if (k2 === undefined) k2 = k;\n    o[k2] = m[k];\n}));\nvar __setModuleDefault = (this && this.__setModuleDefault) || (Object.create ? (function(o, v) {\n    Object.defineProperty(o, \"default\", { enumerable: true, value: v });\n}) : function(o, v) {\n    o[\"default\"] = v;\n});\nvar __importStar = (this && this.__importStar) || function (mod) {\n    if (mod && mod.__esModule) return mod;\n    var result = {};\n    if (mod != null) for (var k in mod) if (k !== \"default\" && Object.prototype.hasOwnProperty.call(mod, k)) __createBinding(result, mod, k);\n    __setModuleDefault(result, mod);\n    return result;\n};\nvar __importDefault = (this && this.__importDefault) || function (mod) {\n    return (mod && mod.__esModule) ? mod : { \"default\": mod };\n};\nObject.defineProperty(exports, \"__esModule\", ({ value: true }));\nconst react_1 = __importStar(__webpack_require__(/*! react */ \"react\"));\nconst react_collaboration_1 = __webpack_require__(/*! @momentum-ui/react-collaboration */ \"@momentum-ui/react-collaboration\");\nconst consult_transfer_list_item_1 = __importDefault(__webpack_require__(/*! ./consult-transfer-list-item */ \"./src/components/task/CallControl/CallControlCustom/consult-transfer-list-item.tsx\"));\nconst ConsultTransferPopoverComponent = ({ heading, buttonIcon, buddyAgents, queues, onAgentSelect, onQueueSelect, allowConsultToQueue, }) => {\n    const [selectedTab, setSelectedTab] = (0, react_1.useState)('Agents');\n    const filteredAgents = buddyAgents;\n    const filteredQueues = queues;\n    const renderList = (items, getKey, getTitle, handleSelect) => (react_1.default.createElement(react_collaboration_1.ListNext, { listSize: items.length, className: \"agent-list\" },\n        items.map((item) => (react_1.default.createElement(\"div\", { key: getKey(item), onMouseDown: (e) => e.stopPropagation(), style: { cursor: 'pointer', pointerEvents: 'auto' } },\n            react_1.default.createElement(consult_transfer_list_item_1.default, { title: getTitle(item), buttonIcon: buttonIcon, onButtonPress: () => handleSelect(getKey(item), getTitle(item)) })))),\n        items.length === 0 && (react_1.default.createElement(react_collaboration_1.Text, { tagName: \"small\", type: \"body-secondary\" },\n            \"No \",\n            selectedTab.toLowerCase(),\n            \" found\"))));\n    return (react_1.default.createElement(\"div\", { className: \"agent-popover-content\" },\n        react_1.default.createElement(react_collaboration_1.Text, { tagName: \"h3\", className: \"agent-popover-title\", type: \"body-large-bold\", style: { margin: '0 0 0 0' } }, heading),\n        react_1.default.createElement(react_collaboration_1.TabListNext, { \"aria-label\": \"Tabs\", className: \"agent-tablist\", hasBackground: false, style: { marginTop: '0' }, onTabSelection: (key) => setSelectedTab(key) },\n            react_1.default.createElement(react_collaboration_1.TabNext, { key: \"Agents\", className: \"agent-tab\", active: selectedTab === 'Agents' }, \"Agents\"),\n            react_1.default.createElement(react_collaboration_1.TabNext, { key: \"Queues\", className: \"queue-tab\", active: selectedTab === 'Queues', disabled: !allowConsultToQueue, style: !allowConsultToQueue ? { display: 'none' } : undefined }, \"Queues\")),\n        selectedTab === 'Agents' &&\n            renderList(filteredAgents, (agent) => agent.agentId, (agent) => agent.agentName, onAgentSelect),\n        selectedTab === 'Queues' &&\n            allowConsultToQueue &&\n            renderList(filteredQueues, (queue) => queue.id, (queue) => queue.name, onQueueSelect || (() => { }))));\n};\nexports[\"default\"] = ConsultTransferPopoverComponent;\n\n\n//# sourceURL=webpack://@webex/cc-components/./src/components/task/CallControl/CallControlCustom/consult-transfer-popover.tsx?");
 
 /***/ }),
 
@@ -2010,7 +2010,7 @@ eval("\nvar __createBinding = (this && this.__createBinding) || (Object.create ?
 /***/ (function(__unused_webpack_module, exports, __webpack_require__) {
 
 "use strict";
-eval("\nvar __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {\n    if (k2 === undefined) k2 = k;\n    var desc = Object.getOwnPropertyDescriptor(m, k);\n    if (!desc || (\"get\" in desc ? !m.__esModule : desc.writable || desc.configurable)) {\n      desc = { enumerable: true, get: function() { return m[k]; } };\n    }\n    Object.defineProperty(o, k2, desc);\n}) : (function(o, m, k, k2) {\n    if (k2 === undefined) k2 = k;\n    o[k2] = m[k];\n}));\nvar __setModuleDefault = (this && this.__setModuleDefault) || (Object.create ? (function(o, v) {\n    Object.defineProperty(o, \"default\", { enumerable: true, value: v });\n}) : function(o, v) {\n    o[\"default\"] = v;\n});\nvar __importStar = (this && this.__importStar) || function (mod) {\n    if (mod && mod.__esModule) return mod;\n    var result = {};\n    if (mod != null) for (var k in mod) if (k !== \"default\" && Object.prototype.hasOwnProperty.call(mod, k)) __createBinding(result, mod, k);\n    __setModuleDefault(result, mod);\n    return result;\n};\nvar __importDefault = (this && this.__importDefault) || function (mod) {\n    return (mod && mod.__esModule) ? mod : { \"default\": mod };\n};\nObject.defineProperty(exports, \"__esModule\", ({ value: true }));\nconst react_1 = __importStar(__webpack_require__(/*! react */ \"react\"));\n__webpack_require__(/*! ./call-control.styles.scss */ \"./src/components/task/CallControl/call-control.styles.scss\");\nconst react_collaboration_1 = __webpack_require__(/*! @momentum-ui/react-collaboration */ \"@momentum-ui/react-collaboration\");\nconst collections_1 = __webpack_require__(/*! @react-stately/collections */ \"../../../node_modules/@react-stately/collections/dist/main.js\");\nconst react_2 = __webpack_require__(/*! @momentum-design/components/dist/react */ \"../../../node_modules/@momentum-design/components/dist/react/index.js\");\nconst consult_transfer_popover_1 = __importDefault(__webpack_require__(/*! ./CallControlCustom/consult-transfer-popover */ \"./src/components/task/CallControl/CallControlCustom/consult-transfer-popover.tsx\"));\nconst call_control_consult_1 = __importDefault(__webpack_require__(/*! ./CallControlCustom/call-control-consult */ \"./src/components/task/CallControl/CallControlCustom/call-control-consult.tsx\"));\nfunction CallControlComponent(props) {\n    const [selectedWrapupReason, setSelectedWrapupReason] = (0, react_1.useState)(null);\n    const [selectedWrapupId, setSelectedWrapupId] = (0, react_1.useState)(null);\n    const [showAgentMenu, setShowAgentMenu] = (0, react_1.useState)(false);\n    const [agentMenuType, setAgentMenuType] = (0, react_1.useState)(null);\n    const { currentTask, toggleHold, toggleRecording, endCall, wrapupCall, wrapupCodes, wrapupRequired, isHeld, setIsHeld, isRecording, setIsRecording, buddyAgents, loadBuddyAgents, transferCall, consultCall, endConsultCall, consultTransfer, consultInitiated, consultCompleted, consultAccepted, consultStartTimeStamp, callControlAudio, consultAgentName, setConsultAgentName, consultAgentId, setConsultAgentId, } = props;\n    (0, react_1.useEffect)(() => {\n        if (!currentTask || !currentTask.data || !currentTask.data.interaction)\n            return;\n        const { interaction, mediaResourceId } = currentTask.data;\n        const { media, callProcessingDetails } = interaction;\n        const isHold = media && media[mediaResourceId] && media[mediaResourceId].isHold;\n        setIsHeld(isHold);\n        if (callProcessingDetails) {\n            const { isPaused } = callProcessingDetails;\n            setIsRecording(!isPaused);\n        }\n    }, [currentTask]);\n    const handletoggleHold = () => {\n        toggleHold(!isHeld);\n        setIsHeld(!isHeld);\n    };\n    const handleWrapupCall = () => {\n        if (selectedWrapupReason && selectedWrapupId) {\n            wrapupCall(selectedWrapupReason, selectedWrapupId);\n            setSelectedWrapupReason(null);\n            setSelectedWrapupId(null);\n        }\n    };\n    const handleWrapupChange = (text, value) => {\n        setSelectedWrapupReason(text);\n        setSelectedWrapupId(value);\n    };\n    const handleAgentSelect = (agentId, agentName) => {\n        if (agentMenuType === 'Consult') {\n            consultCall(agentId, 'agent');\n            setConsultAgentId(agentId);\n            setConsultAgentName(agentName);\n        }\n        else {\n            transferCall(agentId, 'agent');\n        }\n    };\n    const buttons = [\n        {\n            id: 'hold',\n            icon: isHeld ? 'play-bold' : 'pause-bold',\n            onClick: () => handletoggleHold(),\n            tooltip: isHeld ? 'Resume the call' : 'Hold the call',\n            className: 'call-control-button',\n            disabled: false,\n        },\n        {\n            id: 'consult',\n            icon: 'headset-bold',\n            tooltip: 'Consult with another agent',\n            className: 'call-control-button',\n            disabled: false,\n            menuType: 'Consult',\n        },\n        {\n            id: 'transfer',\n            icon: 'next-bold',\n            tooltip: 'Transfer call',\n            className: 'call-control-button',\n            disabled: false,\n            menuType: 'Transfer',\n        },\n        {\n            id: 'record',\n            icon: isRecording ? 'record-paused-bold' : 'record-bold',\n            onClick: () => toggleRecording(),\n            tooltip: isRecording ? 'Pause Recording' : 'Resume Recording',\n            className: 'call-control-button',\n            disabled: false,\n        },\n        {\n            id: 'end',\n            icon: 'cancel-regular',\n            onClick: endCall,\n            tooltip: 'End call',\n            className: 'call-control-button-cancel',\n            disabled: isHeld,\n        },\n    ];\n    const filteredButtons = consultInitiated\n        ? buttons.filter((button) => !['hold', 'consult'].includes(button.id))\n        : buttons;\n    if (!currentTask)\n        return null;\n    return (react_1.default.createElement(react_1.default.Fragment, null,\n        react_1.default.createElement(\"audio\", { ref: (audioElement) => {\n                if (audioElement && callControlAudio) {\n                    audioElement.srcObject = callControlAudio;\n                }\n            }, id: \"remote-audio\", autoPlay: true }),\n        react_1.default.createElement(\"div\", { className: \"call-control-container\", \"data-testid\": \"call-control-container\" },\n            !consultAccepted && !wrapupRequired && (react_1.default.createElement(\"div\", { className: \"button-group\" }, filteredButtons.map((button, index) => {\n                if (button.menuType) {\n                    return (react_1.default.createElement(react_collaboration_1.PopoverNext, { key: index, onHide: () => {\n                            setShowAgentMenu(false);\n                            setAgentMenuType(null);\n                        }, color: \"primary\", delay: [0, 0], placement: \"bottom\", showArrow: true, variant: \"medium\", interactive: true, offsetDistance: 2, className: \"agent-popover\", trigger: \"click\", closeButtonPlacement: \"top-right\", closeButtonProps: {\n                            'aria-label': 'Close popover',\n                            onPress: () => {\n                                setShowAgentMenu(false);\n                                setAgentMenuType(null);\n                            },\n                            outline: true,\n                        }, triggerComponent: react_1.default.createElement(react_collaboration_1.TooltipNext, { key: index, triggerComponent: react_1.default.createElement(react_collaboration_1.ButtonCircle, { className: button.className, \"aria-label\": button.tooltip, disabled: button.disabled || consultInitiated, \"data-testid\": \"ButtonCircle\", onPress: () => {\n                                    if (showAgentMenu && agentMenuType === button.menuType) {\n                                        setShowAgentMenu(false);\n                                        setAgentMenuType(null);\n                                    }\n                                    else {\n                                        setAgentMenuType(button.menuType);\n                                        setShowAgentMenu(true);\n                                        loadBuddyAgents();\n                                    }\n                                } },\n                                react_1.default.createElement(react_2.Icon, { className: button.className + '-icon', name: button.icon })), color: \"primary\", delay: [0, 0], placement: \"bottom-start\", type: \"description\", variant: \"small\", className: \"tooltip\" },\n                            react_1.default.createElement(\"p\", null, button.tooltip)) }, showAgentMenu && agentMenuType === button.menuType ? (react_1.default.createElement(consult_transfer_popover_1.default, { heading: button.menuType, buttonIcon: button.icon, buddyAgents: buddyAgents, onAgentSelect: handleAgentSelect })) : null));\n                }\n                return (react_1.default.createElement(react_collaboration_1.TooltipNext, { key: index, triggerComponent: react_1.default.createElement(react_collaboration_1.ButtonCircle, { className: button.className, onPress: button.onClick, disabled: button.disabled || consultInitiated, \"aria-label\": button.tooltip },\n                        react_1.default.createElement(react_2.Icon, { className: button.className + '-icon', name: button.icon })), color: \"primary\", delay: [0, 0], placement: \"bottom-start\", type: \"description\", variant: \"small\", className: \"tooltip\" },\n                    react_1.default.createElement(\"p\", null, button.tooltip)));\n            }))),\n            wrapupRequired && (react_1.default.createElement(\"div\", { className: \"wrapup-group\" },\n                react_1.default.createElement(react_collaboration_1.PopoverNext, { color: \"primary\", delay: [0, 0], placement: \"bottom-start\", showArrow: true, trigger: \"click\", triggerComponent: react_1.default.createElement(react_collaboration_1.ButtonPill, { className: \"wrapup-button\" },\n                        \"Wrap up\",\n                        react_1.default.createElement(react_2.Icon, { name: \"arrow-down-bold\" })), variant: \"medium\", interactive: true, offsetDistance: 2, className: \"wrapup-popover\" },\n                    react_1.default.createElement(react_collaboration_1.Text, { className: \"wrapup-header\", tagName: 'small', type: \"body-large-bold\" }, \"Wrap-up Interaction\"),\n                    react_1.default.createElement(react_collaboration_1.Text, { className: \"wrapup-header\", tagName: 'small', type: \"body-secondary\" }, \"Wrap-up reason\"),\n                    react_1.default.createElement(react_collaboration_1.SelectNext, { \"aria-label\": \"wrapup-reason\", className: \"wrapup-select\", onSelectionChange: (key) => {\n                            const selectedItem = wrapupCodes === null || wrapupCodes === void 0 ? void 0 : wrapupCodes.find((code) => code.id === key);\n                            handleWrapupChange(selectedItem.name, selectedItem.id);\n                        }, items: wrapupCodes, showBorder: false, placeholder: \"Select\" }, (item) => (react_1.default.createElement(collections_1.Item, { key: item.id, textValue: item.name },\n                        react_1.default.createElement(react_collaboration_1.Text, { className: \"wrapup-name\", tagName: 'small' }, item.name)))),\n                    react_1.default.createElement(react_2.Icon, { className: \"wrapup-select-arrow-icon\", name: \"arrow-down-bold\", title: \"\" }),\n                    react_1.default.createElement(react_collaboration_1.ButtonPill, { className: \"submit-wrapup-button\", onPress: handleWrapupCall, disabled: selectedWrapupId && selectedWrapupReason ? false : true, \"aria-label\": \"Submit wrap-up\" }, \"Submit & Wrap up\")))),\n            (consultAccepted || consultInitiated) && !wrapupRequired && (react_1.default.createElement(\"div\", { className: `call-control-consult-container ${consultAccepted ? 'no-border' : ''}` },\n                react_1.default.createElement(call_control_consult_1.default, { agentName: consultAgentName, startTimeStamp: consultStartTimeStamp, endConsultCall: endConsultCall, onTransfer: () => consultTransfer(consultAgentId || currentTask.data.destAgentId, 'agent'), consultCompleted: consultCompleted, showTransfer: !consultAccepted }))))));\n}\nexports[\"default\"] = CallControlComponent;\n\n\n//# sourceURL=webpack://@webex/cc-components/./src/components/task/CallControl/call-control.tsx?");
+eval("\nvar __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {\n    if (k2 === undefined) k2 = k;\n    var desc = Object.getOwnPropertyDescriptor(m, k);\n    if (!desc || (\"get\" in desc ? !m.__esModule : desc.writable || desc.configurable)) {\n      desc = { enumerable: true, get: function() { return m[k]; } };\n    }\n    Object.defineProperty(o, k2, desc);\n}) : (function(o, m, k, k2) {\n    if (k2 === undefined) k2 = k;\n    o[k2] = m[k];\n}));\nvar __setModuleDefault = (this && this.__setModuleDefault) || (Object.create ? (function(o, v) {\n    Object.defineProperty(o, \"default\", { enumerable: true, value: v });\n}) : function(o, v) {\n    o[\"default\"] = v;\n});\nvar __importStar = (this && this.__importStar) || function (mod) {\n    if (mod && mod.__esModule) return mod;\n    var result = {};\n    if (mod != null) for (var k in mod) if (k !== \"default\" && Object.prototype.hasOwnProperty.call(mod, k)) __createBinding(result, mod, k);\n    __setModuleDefault(result, mod);\n    return result;\n};\nvar __importDefault = (this && this.__importDefault) || function (mod) {\n    return (mod && mod.__esModule) ? mod : { \"default\": mod };\n};\nObject.defineProperty(exports, \"__esModule\", ({ value: true }));\nconst react_1 = __importStar(__webpack_require__(/*! react */ \"react\"));\n__webpack_require__(/*! ./call-control.styles.scss */ \"./src/components/task/CallControl/call-control.styles.scss\");\nconst react_collaboration_1 = __webpack_require__(/*! @momentum-ui/react-collaboration */ \"@momentum-ui/react-collaboration\");\nconst collections_1 = __webpack_require__(/*! @react-stately/collections */ \"../../../node_modules/@react-stately/collections/dist/main.js\");\nconst react_2 = __webpack_require__(/*! @momentum-design/components/dist/react */ \"../../../node_modules/@momentum-design/components/dist/react/index.js\");\nconst consult_transfer_popover_1 = __importDefault(__webpack_require__(/*! ./CallControlCustom/consult-transfer-popover */ \"./src/components/task/CallControl/CallControlCustom/consult-transfer-popover.tsx\"));\nconst call_control_consult_1 = __importDefault(__webpack_require__(/*! ./CallControlCustom/call-control-consult */ \"./src/components/task/CallControl/CallControlCustom/call-control-consult.tsx\"));\nfunction CallControlComponent(props) {\n    const [selectedWrapupReason, setSelectedWrapupReason] = (0, react_1.useState)(null);\n    const [selectedWrapupId, setSelectedWrapupId] = (0, react_1.useState)(null);\n    const [showAgentMenu, setShowAgentMenu] = (0, react_1.useState)(false);\n    const [agentMenuType, setAgentMenuType] = (0, react_1.useState)(null);\n    const [lastTargetType, setLastTargetType] = (0, react_1.useState)('agent');\n    const { currentTask, toggleHold, toggleRecording, endCall, wrapupCall, wrapupCodes, wrapupRequired, isHeld, setIsHeld, isRecording, setIsRecording, buddyAgents, loadBuddyAgents, queues, loadQueues, transferCall, consultCall, endConsultCall, consultTransfer, consultInitiated, consultCompleted, consultAccepted, consultStartTimeStamp, callControlAudio, consultAgentName, setConsultAgentName, consultAgentId, setConsultAgentId, isEndConsultEnabled, allowConsultToQueue, } = props;\n    (0, react_1.useEffect)(() => {\n        if (!currentTask || !currentTask.data || !currentTask.data.interaction)\n            return;\n        const { interaction, mediaResourceId } = currentTask.data;\n        const { media, callProcessingDetails } = interaction;\n        const isHold = media && media[mediaResourceId] && media[mediaResourceId].isHold;\n        setIsHeld(isHold);\n        if (callProcessingDetails) {\n            const { isPaused } = callProcessingDetails;\n            setIsRecording(!isPaused);\n        }\n    }, [currentTask]);\n    const handletoggleHold = () => {\n        toggleHold(!isHeld);\n        setIsHeld(!isHeld);\n    };\n    const handleWrapupCall = () => {\n        if (selectedWrapupReason && selectedWrapupId) {\n            wrapupCall(selectedWrapupReason, selectedWrapupId);\n            setSelectedWrapupReason(null);\n            setSelectedWrapupId(null);\n        }\n    };\n    const handleWrapupChange = (text, value) => {\n        setSelectedWrapupReason(text);\n        setSelectedWrapupId(value);\n    };\n    const handleTargetSelect = (id, name, type) => {\n        if (agentMenuType === 'Consult') {\n            try {\n                consultCall(id, type);\n                setConsultAgentId(id);\n                setConsultAgentName(name);\n                setLastTargetType(type);\n            }\n            catch (error) {\n                throw new Error('Error during consult call', error);\n            }\n        }\n        else if (agentMenuType === 'Transfer') {\n            try {\n                transferCall(id, type);\n            }\n            catch (error) {\n                throw new Error('Error during transfer call', error);\n            }\n        }\n    };\n    const handlePopoverOpen = (menuType) => {\n        if (showAgentMenu && agentMenuType === menuType) {\n            setShowAgentMenu(false);\n            setAgentMenuType(null);\n        }\n        else {\n            setAgentMenuType(menuType);\n            setShowAgentMenu(true);\n            loadBuddyAgents();\n            loadQueues();\n        }\n    };\n    const buttons = [\n        {\n            id: 'hold',\n            icon: isHeld ? 'play-bold' : 'pause-bold',\n            onClick: () => handletoggleHold(),\n            tooltip: isHeld ? 'Resume the call' : 'Hold the call',\n            className: 'call-control-button',\n            disabled: false,\n        },\n        {\n            id: 'consult',\n            icon: 'headset-bold',\n            tooltip: 'Consult with another agent',\n            className: 'call-control-button',\n            disabled: false,\n            menuType: 'Consult',\n        },\n        {\n            id: 'transfer',\n            icon: 'next-bold',\n            tooltip: 'Transfer call',\n            className: 'call-control-button',\n            disabled: false,\n            menuType: 'Transfer',\n        },\n        {\n            id: 'record',\n            icon: isRecording ? 'record-paused-bold' : 'record-bold',\n            onClick: () => toggleRecording(),\n            tooltip: isRecording ? 'Pause Recording' : 'Resume Recording',\n            className: 'call-control-button',\n            disabled: false,\n        },\n        {\n            id: 'end',\n            icon: 'cancel-regular',\n            onClick: endCall,\n            tooltip: 'End call',\n            className: 'call-control-button-cancel',\n            disabled: isHeld,\n        },\n    ];\n    const filteredButtons = consultInitiated\n        ? buttons.filter((button) => !['hold', 'consult'].includes(button.id))\n        : buttons;\n    if (!currentTask)\n        return null;\n    return (react_1.default.createElement(react_1.default.Fragment, null,\n        react_1.default.createElement(\"audio\", { ref: (audioElement) => {\n                if (audioElement && callControlAudio) {\n                    audioElement.srcObject = callControlAudio;\n                }\n            }, id: \"remote-audio\", autoPlay: true }),\n        react_1.default.createElement(\"div\", { className: \"call-control-container\", \"data-testid\": \"call-control-container\" },\n            !consultAccepted && !wrapupRequired && (react_1.default.createElement(\"div\", { className: \"button-group\" }, filteredButtons.map((button, index) => {\n                if (button.menuType) {\n                    return (react_1.default.createElement(react_collaboration_1.PopoverNext, { key: index, onHide: () => {\n                            setShowAgentMenu(false);\n                            setAgentMenuType(null);\n                        }, color: \"primary\", delay: [0, 0], placement: \"bottom\", showArrow: true, variant: \"medium\", interactive: true, offsetDistance: 2, className: \"agent-popover\", trigger: \"click\", closeButtonPlacement: \"top-right\", closeButtonProps: {\n                            'aria-label': 'Close popover',\n                            onPress: () => {\n                                setShowAgentMenu(false);\n                                setAgentMenuType(null);\n                            },\n                            outline: true,\n                        }, triggerComponent: react_1.default.createElement(react_collaboration_1.TooltipNext, { key: index, triggerComponent: react_1.default.createElement(react_collaboration_1.ButtonCircle, { className: button.className, \"aria-label\": button.tooltip, disabled: button.disabled || consultInitiated, \"data-testid\": \"ButtonCircle\", onPress: () => handlePopoverOpen(button.menuType) },\n                                react_1.default.createElement(react_2.Icon, { className: button.className + '-icon', name: button.icon })), color: \"primary\", delay: [0, 0], placement: \"bottom-start\", type: \"description\", variant: \"small\", className: \"tooltip\" },\n                            react_1.default.createElement(\"p\", null, button.tooltip)) }, showAgentMenu && agentMenuType === button.menuType ? (react_1.default.createElement(consult_transfer_popover_1.default, { heading: button.menuType, buttonIcon: button.icon, buddyAgents: buddyAgents, queues: queues, onAgentSelect: (agentId, agentName) => handleTargetSelect(agentId, agentName, 'agent'), onQueueSelect: (queueId, queueName) => handleTargetSelect(queueId, queueName, 'queue'), allowConsultToQueue: allowConsultToQueue })) : null));\n                }\n                return (react_1.default.createElement(react_collaboration_1.TooltipNext, { key: index, triggerComponent: react_1.default.createElement(react_collaboration_1.ButtonCircle, { className: button.className, onPress: button.onClick, disabled: button.disabled || consultInitiated, \"aria-label\": button.tooltip },\n                        react_1.default.createElement(react_2.Icon, { className: button.className + '-icon', name: button.icon })), color: \"primary\", delay: [0, 0], placement: \"bottom-start\", type: \"description\", variant: \"small\", className: \"tooltip\" },\n                    react_1.default.createElement(\"p\", null, button.tooltip)));\n            }))),\n            wrapupRequired && (react_1.default.createElement(\"div\", { className: \"wrapup-group\" },\n                react_1.default.createElement(react_collaboration_1.PopoverNext, { color: \"primary\", delay: [0, 0], placement: \"bottom-start\", showArrow: true, trigger: \"click\", triggerComponent: react_1.default.createElement(react_collaboration_1.ButtonPill, { className: \"wrapup-button\" },\n                        \"Wrap up\",\n                        react_1.default.createElement(react_2.Icon, { name: \"arrow-down-bold\" })), variant: \"medium\", interactive: true, offsetDistance: 2, className: \"wrapup-popover\" },\n                    react_1.default.createElement(react_collaboration_1.Text, { className: \"wrapup-header\", tagName: 'small', type: \"body-large-bold\" }, \"Wrap-up Interaction\"),\n                    react_1.default.createElement(react_collaboration_1.Text, { className: \"wrapup-header\", tagName: 'small', type: \"body-secondary\" }, \"Wrap-up reason\"),\n                    react_1.default.createElement(react_collaboration_1.SelectNext, { \"aria-label\": \"wrapup-reason\", className: \"wrapup-select\", onSelectionChange: (key) => {\n                            const selectedItem = wrapupCodes === null || wrapupCodes === void 0 ? void 0 : wrapupCodes.find((code) => code.id === key);\n                            handleWrapupChange(selectedItem.name, selectedItem.id);\n                        }, items: wrapupCodes, showBorder: false, placeholder: \"Select\" }, (item) => (react_1.default.createElement(collections_1.Item, { key: item.id, textValue: item.name },\n                        react_1.default.createElement(react_collaboration_1.Text, { className: \"wrapup-name\", tagName: 'small' }, item.name)))),\n                    react_1.default.createElement(react_2.Icon, { className: \"wrapup-select-arrow-icon\", name: \"arrow-down-bold\", title: \"\" }),\n                    react_1.default.createElement(react_collaboration_1.ButtonPill, { className: \"submit-wrapup-button\", onPress: handleWrapupCall, disabled: selectedWrapupId && selectedWrapupReason ? false : true, \"aria-label\": \"Submit wrap-up\" }, \"Submit & Wrap up\")))),\n            (consultAccepted || consultInitiated) && !wrapupRequired && (react_1.default.createElement(\"div\", { className: `call-control-consult-container ${consultAccepted ? 'no-border' : ''}` },\n                react_1.default.createElement(call_control_consult_1.default, { agentName: consultAgentName, startTimeStamp: consultStartTimeStamp, endConsultCall: endConsultCall, onTransfer: () => consultTransfer(consultAgentId || currentTask.data.destAgentId, lastTargetType), consultCompleted: consultCompleted, isAgentBeingConsulted: !consultAccepted, isEndConsultEnabled: isEndConsultEnabled }))))));\n}\nexports[\"default\"] = CallControlComponent;\n\n\n//# sourceURL=webpack://@webex/cc-components/./src/components/task/CallControl/call-control.tsx?");
 
 /***/ }),
 

package/package.json

@@ -1,7 +1,7 @@
 {
   "name": "@webex/cc-components",
   "description": "Webex Contact Center UI Components Library for your custom contact center solutions",
-  "version": "1.28.0-ccwidgets.45",
+  "version": "1.28.0-ccwidgets.46",
   "main": "dist/index.js",
   "publishConfig": {
     "access": "public"
@@ -25,7 +25,7 @@
   },
   "dependencies": {
     "@r2wc/react-to-web-component": "2.0.3",
-    "@webex/cc-store": "1.28.0-ccwidgets.45"
+    "@webex/cc-store": "1.28.0-ccwidgets.46"
   },
   "devDependencies": {
     "@babel/core": "7.25.2",