@webex/calling 3.10.0 → 3.11.0-webex-services-ready.1

package/dist/common/Utils.js

@@ -59,7 +59,7 @@ var _constants = require("../CallingClient/constants");
 var _constants2 = require("./constants");
 var _SDKConnector = _interopRequireDefault(require("../SDKConnector"));
 var _LineError = require("../Errors/catalog/LineError");
-function _interopRequireWildcard(e, t) { if ("function" == typeof _WeakMap) var r = new _WeakMap(), n = new _WeakMap(); return (_interopRequireWildcard = function _interopRequireWildcard(e, t) { if (!t && e && e.__esModule) return e; var o, i, f = { __proto__: null, default: e }; if (null === e || "object" != _typeof(e) && "function" != typeof e) return f; if (o = t ? n : r) { if (o.has(e)) return o.get(e); o.set(e, f); } for (var _t in e) "default" !== _t && {}.hasOwnProperty.call(e, _t) && ((i = (o = _Object$defineProperty) && _Object$getOwnPropertyDescriptor(e, _t)) && (i.get || i.set) ? o(f, _t, i) : f[_t] = e[_t]); return f; })(e, t); }
+function _interopRequireWildcard(e, t) { if ("function" == typeof _WeakMap) var r = new _WeakMap(), n = new _WeakMap(); return (_interopRequireWildcard = function _interopRequireWildcard(e, t) { if (!t && e && e.__esModule) return e; var o, i, f = { __proto__: null, default: e }; if (null === e || "object" != _typeof(e) && "function" != typeof e) return f; if (o = t ? n : r) { if (o.has(e)) return o.get(e); o.set(e, f); } for (var _t1 in e) "default" !== _t1 && {}.hasOwnProperty.call(e, _t1) && ((i = (o = _Object$defineProperty) && _Object$getOwnPropertyDescriptor(e, _t1)) && (i.get || i.set) ? o(f, _t1, i) : f[_t1] = e[_t1]); return f; })(e, t); }
 function ownKeys(e, r) { var t = _Object$keys2(e); if (_Object$getOwnPropertySymbols) { var o = _Object$getOwnPropertySymbols(e); r && (o = o.filter(function (r) { return _Object$getOwnPropertyDescriptor(e, r).enumerable; })), t.push.apply(t, o); } return t; }
 function _objectSpread(e) { for (var r = 1; r < arguments.length; r++) { var t = null != arguments[r] ? arguments[r] : {}; r % 2 ? ownKeys(Object(t), !0).forEach(function (r) { (0, _defineProperty2.default)(e, r, t[r]); }) : _Object$getOwnPropertyDescriptors ? _Object$defineProperties(e, _Object$getOwnPropertyDescriptors(t)) : ownKeys(Object(t)).forEach(function (r) { _Object$defineProperty(e, r, _Object$getOwnPropertyDescriptor(t, r)); }); } return e; }
 function _createForOfIteratorHelper(r, e) { var t = "undefined" != typeof _Symbol && r[_Symbol$iterator] || r["@@iterator"]; if (!t) { if (_Array$isArray(r) || (t = _unsupportedIterableToArray(r)) || e && r && "number" == typeof r.length) { t && (r = t); var _n = 0, F = function F() {}; return { s: F, n: function n() { return _n >= r.length ? { done: !0 } : { done: !1, value: r[_n++] }; }, e: function e(r) { throw r; }, f: F }; } throw new TypeError("Invalid attempt to iterate non-iterable instance.\nIn order to be iterable, non-array objects must have a [Symbol.iterator]() method."); } var o, a = !0, u = !1; return { s: function s() { t = t.call(r); }, n: function n() { var r = t.next(); return a = r.done, r; }, e: function e(r) { u = !0, o = r; }, f: function f() { try { a || null == t.return || t.return(); } finally { if (u) throw o; } } }; }
@@ -230,37 +230,37 @@ function handleRegistrationErrors(_x, _x2, _x3, _x4, _x5) {
  */
 function _handleRegistrationErrors() {
   _handleRegistrationErrors = (0, _asyncToGenerator2.default)(/*#__PURE__*/_regenerator.default.mark(function _callee(err, emitterCb, loggerContext, retry429Cb, restoreRegCb) {
-    var lineError, errorCode, finalError, caller, retryAfter, errorBody, code, errorMessage, _caller, _errorMessage, _errorMessage2, _errorMessage3;
-    return _regenerator.default.wrap(function _callee$(_context) {
+    var lineError, errorCode, finalError, caller, retryAfter, errorBody, code, errorMessage, _caller, _errorMessage, _errorMessage2, _errorMessage3, _t, _t2;
+    return _regenerator.default.wrap(function (_context) {
       while (1) switch (_context.prev = _context.next) {
         case 0:
           lineError = (0, _LineError.createLineError)('', {}, _types2.ERROR_TYPE.DEFAULT, _types3.RegistrationStatus.INACTIVE);
           errorCode = Number(err.statusCode);
           finalError = false;
           _Logger.default.warn("Status code: -> ".concat(errorCode), loggerContext);
-          _context.t0 = errorCode;
-          _context.next = _context.t0 === _types2.ERROR_CODE.BAD_REQUEST ? 7 : _context.t0 === _types2.ERROR_CODE.UNAUTHORIZED ? 12 : _context.t0 === _types2.ERROR_CODE.DEVICE_NOT_FOUND ? 17 : _context.t0 === _types2.ERROR_CODE.TOO_MANY_REQUESTS ? 22 : _context.t0 === _types2.ERROR_CODE.INTERNAL_SERVER_ERROR ? 27 : _context.t0 === _types2.ERROR_CODE.SERVICE_UNAVAILABLE ? 31 : _context.t0 === _types2.ERROR_CODE.FORBIDDEN ? 35 : 70;
+          _t = errorCode;
+          _context.next = _t === _types2.ERROR_CODE.BAD_REQUEST ? 1 : _t === _types2.ERROR_CODE.UNAUTHORIZED ? 2 : _t === _types2.ERROR_CODE.DEVICE_NOT_FOUND ? 3 : _t === _types2.ERROR_CODE.TOO_MANY_REQUESTS ? 4 : _t === _types2.ERROR_CODE.INTERNAL_SERVER_ERROR ? 5 : _t === _types2.ERROR_CODE.SERVICE_UNAVAILABLE ? 6 : _t === _types2.ERROR_CODE.FORBIDDEN ? 7 : 15;
           break;
-        case 7:
+        case 1:
           finalError = true;
           _Logger.default.warn("400 Bad Request", loggerContext);
           updateLineErrorContext(loggerContext, _types2.ERROR_TYPE.BAD_REQUEST, 'Invalid input. Please verify the required parameters, sign out and then sign back in with the valid data', _types3.RegistrationStatus.INACTIVE, lineError);
           emitterCb(lineError, finalError);
-          return _context.abrupt("break", 73);
-        case 12:
+          return _context.abrupt("continue", 16);
+        case 2:
           // Return it to the Caller
           finalError = true;
           _Logger.default.warn("401 Unauthorized", loggerContext);
           updateLineErrorContext(loggerContext, _types2.ERROR_TYPE.TOKEN_ERROR, 'User is unauthorized due to an expired token. Sign out, then sign back in.', _types3.RegistrationStatus.INACTIVE, lineError);
           emitterCb(lineError, finalError);
-          return _context.abrupt("break", 73);
-        case 17:
+          return _context.abrupt("continue", 16);
+        case 3:
           finalError = true;
           _Logger.default.warn("404 Device Not Found", loggerContext);
           updateLineErrorContext(loggerContext, _types2.ERROR_TYPE.NOT_FOUND, 'Webex Calling is unable to find your device. Sign out, then sign back in', _types3.RegistrationStatus.INACTIVE, lineError);
           emitterCb(lineError, finalError);
-          return _context.abrupt("break", 73);
-        case 22:
+          return _context.abrupt("continue", 16);
+        case 4:
           _Logger.default.warn("429 Too Many Requests", loggerContext);
           updateLineErrorContext(loggerContext, _types2.ERROR_TYPE.TOO_MANY_REQUESTS, 'Server is handling too many request at the time. Wait a moment and try again', _types3.RegistrationStatus.INACTIVE, lineError);
           caller = loggerContext.method || 'handleErrors';
@@ -268,73 +268,73 @@ function _handleRegistrationErrors() {
             retryAfter = Number(err.headers['retry-after']);
             retry429Cb(retryAfter, caller);
           }
-          return _context.abrupt("break", 73);
-        case 27:
+          return _context.abrupt("continue", 16);
+        case 5:
           _Logger.default.warn("500 Internal Server Error", loggerContext);
           updateLineErrorContext(loggerContext, _types2.ERROR_TYPE.SERVER_ERROR, 'An unknown error occurred while placing the request. Wait a moment and try again.', _types3.RegistrationStatus.INACTIVE, lineError);
           emitterCb(lineError, finalError);
-          return _context.abrupt("break", 73);
-        case 31:
+          return _context.abrupt("continue", 16);
+        case 6:
           _Logger.default.warn("503 Service Unavailable", loggerContext);
           updateLineErrorContext(loggerContext, _types2.ERROR_TYPE.SERVICE_UNAVAILABLE, 'An error occurred on the server while processing the request. Wait a moment and try again.', _types3.RegistrationStatus.INACTIVE, lineError);
           emitterCb(lineError, finalError);
-          return _context.abrupt("break", 73);
-        case 35:
+          return _context.abrupt("continue", 16);
+        case 7:
           _Logger.default.warn("403 Forbidden", loggerContext);
           errorBody = err.body;
           if (errorBody) {
-            _context.next = 42;
+            _context.next = 8;
             break;
           }
           _Logger.default.warn('Error response has no body, throwing default error', loggerContext);
           updateLineErrorContext(loggerContext, _types2.ERROR_TYPE.FORBIDDEN_ERROR, 'An unauthorized action has been received. This action has been blocked. Please contact the administrator if this persists.', _types3.RegistrationStatus.INACTIVE, lineError);
           emitterCb(lineError, finalError);
           return _context.abrupt("return", finalError);
-        case 42:
+        case 8:
           code = Number(errorBody.errorCode);
           _Logger.default.warn("Error code found : ".concat(code), loggerContext);
-          _context.t1 = code;
-          _context.next = _context.t1 === _types2.DEVICE_ERROR_CODE.DEVICE_LIMIT_EXCEEDED ? 47 : _context.t1 === _types2.DEVICE_ERROR_CODE.DEVICE_CREATION_DISABLED ? 54 : _context.t1 === _types2.DEVICE_ERROR_CODE.DEVICE_CREATION_FAILED ? 60 : 65;
+          _t2 = code;
+          _context.next = _t2 === _types2.DEVICE_ERROR_CODE.DEVICE_LIMIT_EXCEEDED ? 9 : _t2 === _types2.DEVICE_ERROR_CODE.DEVICE_CREATION_DISABLED ? 11 : _t2 === _types2.DEVICE_ERROR_CODE.DEVICE_CREATION_FAILED ? 12 : 13;
           break;
-        case 47:
+        case 9:
           errorMessage = 'User device limit exceeded';
           _Logger.default.warn(errorMessage, loggerContext);
           if (!restoreRegCb) {
-            _context.next = 53;
+            _context.next = 10;
             break;
           }
           _caller = loggerContext.method || 'handleErrors';
-          _context.next = 53;
+          _context.next = 10;
           return restoreRegCb(errorBody, _caller);
-        case 53:
-          return _context.abrupt("break", 69);
-        case 54:
+        case 10:
+          return _context.abrupt("continue", 14);
+        case 11:
           _errorMessage = 'User is not configured for WebRTC calling. Please contact the administrator to resolve this issue.';
           finalError = true;
           updateLineErrorContext(loggerContext, _types2.ERROR_TYPE.FORBIDDEN_ERROR, _errorMessage, _types3.RegistrationStatus.INACTIVE, lineError);
           _Logger.default.warn(_errorMessage, loggerContext);
           emitterCb(lineError, true);
-          return _context.abrupt("break", 69);
-        case 60:
+          return _context.abrupt("continue", 14);
+        case 12:
           _errorMessage2 = 'An unknown error occurred while provisioning the device. Wait a moment and try again.';
           updateLineErrorContext(loggerContext, _types2.ERROR_TYPE.FORBIDDEN_ERROR, _errorMessage2, _types3.RegistrationStatus.INACTIVE, lineError);
           _Logger.default.warn(_errorMessage2, loggerContext);
           emitterCb(lineError, finalError);
-          return _context.abrupt("break", 69);
-        case 65:
+          return _context.abrupt("continue", 14);
+        case 13:
           _errorMessage3 = 'An unknown error occurred. Wait a moment and try again. Please contact the administrator if the problem persists.';
           updateLineErrorContext(loggerContext, _types2.ERROR_TYPE.FORBIDDEN_ERROR, _errorMessage3, _types3.RegistrationStatus.INACTIVE, lineError);
           _Logger.default.warn(_errorMessage3, loggerContext);
           emitterCb(lineError, finalError);
-        case 69:
-          return _context.abrupt("break", 73);
-        case 70:
+        case 14:
+          return _context.abrupt("continue", 16);
+        case 15:
           updateLineErrorContext(loggerContext, _types2.ERROR_TYPE.DEFAULT, 'Unknown error', _types3.RegistrationStatus.INACTIVE, lineError);
           _Logger.default.warn("Unknown Error", loggerContext);
           emitterCb(lineError, finalError);
-        case 73:
+        case 16:
           return _context.abrupt("return", finalError);
-        case 74:
+        case 17:
         case "end":
           return _context.stop();
       }
@@ -356,41 +356,43 @@ function handleCallingClientErrors(_x6, _x7, _x8) {
  * @param err - Error Response.
  * @param caller - Caller function.
  * @param file - File name.
+ *
+ * @returns boolean - whether to abort the call or not.
  */
 function _handleCallingClientErrors() {
   _handleCallingClientErrors = (0, _asyncToGenerator2.default)(/*#__PURE__*/_regenerator.default.mark(function _callee2(err, emitterCb, loggerContext) {
-    var clientError, errorCode, finalError;
-    return _regenerator.default.wrap(function _callee2$(_context2) {
+    var clientError, errorCode, finalError, _t3;
+    return _regenerator.default.wrap(function (_context2) {
       while (1) switch (_context2.prev = _context2.next) {
         case 0:
           clientError = (0, _CallingDeviceError.createClientError)('', {}, _types2.ERROR_TYPE.DEFAULT, _types3.RegistrationStatus.INACTIVE);
           errorCode = Number(err.statusCode);
           finalError = false;
           _Logger.default.warn("Status code: -> ".concat(errorCode), loggerContext);
-          _context2.t0 = errorCode;
-          _context2.next = _context2.t0 === _types2.ERROR_CODE.UNAUTHORIZED ? 7 : _context2.t0 === _types2.ERROR_CODE.INTERNAL_SERVER_ERROR ? 12 : 16;
+          _t3 = errorCode;
+          _context2.next = _t3 === _types2.ERROR_CODE.UNAUTHORIZED ? 1 : _t3 === _types2.ERROR_CODE.INTERNAL_SERVER_ERROR ? 2 : 3;
           break;
-        case 7:
+        case 1:
           finalError = true;
           _Logger.default.warn("401 Unauthorized", loggerContext);
           updateErrorContext(loggerContext, _types2.ERROR_TYPE.TOKEN_ERROR, 'User is unauthorized due to an expired token.', clientError);
           emitterCb(clientError, finalError);
-          return _context2.abrupt("break", 19);
-        case 12:
+          return _context2.abrupt("continue", 4);
+        case 2:
           _Logger.default.warn("500 Internal Server Error", loggerContext);
           updateErrorContext(loggerContext, _types2.ERROR_TYPE.SERVER_ERROR, 'An unknown error occurred while placing the request. Wait a moment and try again.', clientError);
           emitterCb(clientError, finalError);
-          return _context2.abrupt("break", 19);
-        case 16:
+          return _context2.abrupt("continue", 4);
+        case 3:
           updateErrorContext(loggerContext, _types2.ERROR_TYPE.DEFAULT, 'Unknown error', clientError);
           _Logger.default.warn("Unknown Error", loggerContext);
           emitterCb(clientError, finalError);
-        case 19:
-          _context2.next = 21;
+        case 4:
+          _context2.next = 5;
           return uploadLogs();
-        case 21:
+        case 5:
           return _context2.abrupt("return", finalError);
-        case 22:
+        case 6:
         case "end":
           return _context2.stop();
       }
@@ -411,10 +413,11 @@ function handleCallErrors(_x9, _x0, _x1, _x10, _x11, _x12, _x13) {
  */
 function _handleCallErrors() {
   _handleCallErrors = (0, _asyncToGenerator2.default)(/*#__PURE__*/_regenerator.default.mark(function _callee3(emitterCb, errorLayer, retryCb, correlationId, err, caller, file) {
-    var loggerContext, callError, errorCode, errorBody, retryInterval, code, message;
-    return _regenerator.default.wrap(function _callee3$(_context3) {
+    var abort, loggerContext, callError, errorCode, isKeepalive, errorBody, retryInterval, code, message, _retryInterval, _t4, _t5;
+    return _regenerator.default.wrap(function (_context3) {
       while (1) switch (_context3.prev = _context3.next) {
         case 0:
+          abort = false;
           loggerContext = {
             file: file,
             method: caller
@@ -422,87 +425,115 @@ function _handleCallErrors() {
           callError = (0, _CallError.createCallError)('', loggerContext, _types2.ERROR_TYPE.DEFAULT, '', errorLayer);
           errorCode = Number(err.statusCode);
           _Logger.default.warn("Status code: ->".concat(errorCode), loggerContext);
-          _context3.t0 = errorCode;
-          _context3.next = _context3.t0 === _types2.ERROR_CODE.UNAUTHORIZED ? 7 : _context3.t0 === _types2.ERROR_CODE.FORBIDDEN ? 11 : _context3.t0 === _types2.ERROR_CODE.SERVICE_UNAVAILABLE ? 11 : _context3.t0 === _types2.ERROR_CODE.DEVICE_NOT_FOUND ? 48 : _context3.t0 === _types2.ERROR_CODE.INTERNAL_SERVER_ERROR ? 52 : 56;
+          isKeepalive = caller === _constants.METHODS.HANDLE_CALL_ESTABLISHED;
+          _t4 = errorCode;
+          _context3.next = _t4 === _types2.ERROR_CODE.UNAUTHORIZED ? 1 : _t4 === _types2.ERROR_CODE.FORBIDDEN ? 2 : _t4 === _types2.ERROR_CODE.SERVICE_UNAVAILABLE ? 3 : _t4 === _types2.ERROR_CODE.DEVICE_NOT_FOUND ? 17 : _t4 === _types2.ERROR_CODE.INTERNAL_SERVER_ERROR ? 18 : 19;
           break;
-        case 7:
+        case 1:
           _Logger.default.warn("401 Unauthorized", loggerContext);
           updateCallErrorContext(loggerContext, _types2.ERROR_TYPE.TOKEN_ERROR, 'User is unauthorized due to an expired token. Sign out, then sign back in.', correlationId, callError);
           emitterCb(callError);
-          return _context3.abrupt("break", 57);
-        case 11:
+          if (isKeepalive) {
+            abort = true;
+          }
+          return _context3.abrupt("continue", 20);
+        case 2:
+          if (!isKeepalive) {
+            _context3.next = 3;
+            break;
+          }
+          abort = true;
+          updateCallErrorContext(loggerContext, _types2.ERROR_TYPE.FORBIDDEN_ERROR, 'An unauthorized action has been received. This action has been blocked. Please contact the administrator if this persists.', correlationId, callError);
+          emitterCb(callError);
+          return _context3.abrupt("continue", 20);
+        case 3:
           errorBody = err.body;
           if (errorBody) {
-            _context3.next = 17;
+            _context3.next = 4;
             break;
           }
           _Logger.default.warn('Error response has no body, throwing default error', loggerContext);
           updateCallErrorContext(loggerContext, err.statusCode === 403 ? _types2.ERROR_TYPE.FORBIDDEN_ERROR : _types2.ERROR_TYPE.SERVICE_UNAVAILABLE, err.statusCode === 403 ? 'An unauthorized action has been received. This action has been blocked. Please contact the administrator if this persists.' : 'An error occurred on the server while processing the request. Wait a moment and try again.', correlationId, callError);
           emitterCb(callError);
-          return _context3.abrupt("return");
-        case 17:
+          return _context3.abrupt("return", abort);
+        case 4:
           if (!(err.headers && 'retry-after' in err.headers && retryCb)) {
-            _context3.next = 22;
+            _context3.next = 5;
             break;
           }
           retryInterval = Number(err.headers['retry-after']);
           _Logger.default.warn("Retry Interval received: ".concat(retryInterval), loggerContext);
           retryCb(retryInterval);
-          return _context3.abrupt("return");
-        case 22:
+          return _context3.abrupt("return", abort);
+        case 5:
+          if (isKeepalive) {
+            retryCb(_constants.DEFAULT_KEEPALIVE_INTERVAL); // This is applicable only for the keepalive scenario
+          }
+
           /* Handling various Error codes */
           code = Number(errorBody.errorCode);
-          _context3.t1 = code;
-          _context3.next = _context3.t1 === _types2.CALL_ERROR_CODE.INVALID_STATUS_UPDATE ? 26 : _context3.t1 === _types2.CALL_ERROR_CODE.DEVICE_NOT_REGISTERED ? 28 : _context3.t1 === _types2.CALL_ERROR_CODE.CALL_NOT_FOUND ? 30 : _context3.t1 === _types2.CALL_ERROR_CODE.ERROR_PROCESSING ? 32 : _context3.t1 === _types2.CALL_ERROR_CODE.USER_BUSY ? 34 : _context3.t1 === _types2.CALL_ERROR_CODE.PARSING_ERROR ? 36 : _context3.t1 === _types2.CALL_ERROR_CODE.NOT_ACCEPTABLE ? 38 : _context3.t1 === _types2.CALL_ERROR_CODE.CALL_REJECTED ? 40 : _context3.t1 === _types2.CALL_ERROR_CODE.NOT_AVAILABLE ? 42 : 44;
+          _t5 = code;
+          _context3.next = _t5 === _types2.CALL_ERROR_CODE.INVALID_STATUS_UPDATE ? 6 : _t5 === _types2.CALL_ERROR_CODE.DEVICE_NOT_REGISTERED ? 7 : _t5 === _types2.CALL_ERROR_CODE.CALL_NOT_FOUND ? 8 : _t5 === _types2.CALL_ERROR_CODE.ERROR_PROCESSING ? 9 : _t5 === _types2.CALL_ERROR_CODE.USER_BUSY ? 10 : _t5 === _types2.CALL_ERROR_CODE.PARSING_ERROR ? 11 : _t5 === _types2.CALL_ERROR_CODE.NOT_ACCEPTABLE ? 12 : _t5 === _types2.CALL_ERROR_CODE.CALL_REJECTED ? 13 : _t5 === _types2.CALL_ERROR_CODE.NOT_AVAILABLE ? 14 : 15;
           break;
-        case 26:
+        case 6:
           message = 'An invalid status update has been received for the call. Wait a moment and try again.';
-          return _context3.abrupt("break", 45);
-        case 28:
+          return _context3.abrupt("continue", 16);
+        case 7:
           message = 'The client has unregistered. Please wait for the client to register before attempting the call. If error persists, sign out, sign back in and attempt the call.';
-          return _context3.abrupt("break", 45);
-        case 30:
+          return _context3.abrupt("continue", 16);
+        case 8:
           message = 'Call is not found on the server. Wait a moment and try again.';
-          return _context3.abrupt("break", 45);
-        case 32:
+          return _context3.abrupt("continue", 16);
+        case 9:
           message = 'An error occurred while processing the call on the server. Wait a moment and try again.';
-          return _context3.abrupt("break", 45);
-        case 34:
+          return _context3.abrupt("continue", 16);
+        case 10:
           message = 'Called user is busy.';
-          return _context3.abrupt("break", 45);
-        case 36:
+          return _context3.abrupt("continue", 16);
+        case 11:
           message = 'An error occurred while parsing the provided information. Wait a moment and try again.';
-          return _context3.abrupt("break", 45);
-        case 38:
+          return _context3.abrupt("continue", 16);
+        case 12:
           message = 'An error occurred on the server while accepting the call. Wait a moment and try again. Please contact the administrator if this persists.';
-          return _context3.abrupt("break", 45);
-        case 40:
+          return _context3.abrupt("continue", 16);
+        case 13:
           message = 'Call rejected by the server. Wait a moment and try again. Please contact the administrator if this persists.';
-          return _context3.abrupt("break", 45);
-        case 42:
+          return _context3.abrupt("continue", 16);
+        case 14:
           message = 'Calling services not available. Wait a moment and try again. Please contact the administrator if this persists.';
-          return _context3.abrupt("break", 45);
-        case 44:
+          return _context3.abrupt("continue", 16);
+        case 15:
           message = 'An unknown error occurred. Wait a moment and try again.';
-        case 45:
+        case 16:
           /* We just emit the errors to the app */
 
           updateCallErrorContext(loggerContext, err.statusCode === 403 ? _types2.ERROR_TYPE.FORBIDDEN_ERROR : _types2.ERROR_TYPE.SERVICE_UNAVAILABLE, message, correlationId, callError);
           emitterCb(callError);
-          return _context3.abrupt("break", 57);
-        case 48:
+          return _context3.abrupt("continue", 20);
+        case 17:
           _Logger.default.warn("404 Call Not Found", loggerContext);
           updateCallErrorContext(loggerContext, _types2.ERROR_TYPE.NOT_FOUND, 'Call is no longer active. Wait a moment and try again.', correlationId, callError);
           emitterCb(callError);
-          return _context3.abrupt("break", 57);
-        case 52:
+          if (isKeepalive) {
+            abort = true;
+          }
+          return _context3.abrupt("continue", 20);
+        case 18:
           _Logger.default.warn("500 Internal Server Error", loggerContext);
           updateCallErrorContext(loggerContext, _types2.ERROR_TYPE.SERVER_ERROR, 'An unknown error occurred in the call. Wait a moment and try again.', correlationId, callError);
           emitterCb(callError);
-          return _context3.abrupt("break", 57);
-        case 56:
+          if (isKeepalive && retryCb) {
+            _retryInterval = err.headers && 'retry-after' in err.headers ? Number(err.headers['retry-after']) : _constants.DEFAULT_KEEPALIVE_INTERVAL;
+            retryCb(_retryInterval);
+          }
+          return _context3.abrupt("continue", 20);
+        case 19:
           _Logger.default.warn("Unknown Error", loggerContext);
-        case 57:
+          updateCallErrorContext(loggerContext, _types2.ERROR_TYPE.DEFAULT, 'An unknown error occurred in the call.', correlationId, callError);
+          emitterCb(callError);
+        case 20:
+          return _context3.abrupt("return", abort);
+        case 21:
         case "end":
           return _context3.stop();
       }
@@ -519,16 +550,16 @@ function serviceErrorCodeHandler(_x14, _x15) {
  */
 function _serviceErrorCodeHandler() {
   _serviceErrorCodeHandler = (0, _asyncToGenerator2.default)(/*#__PURE__*/_regenerator.default.mark(function _callee4(err, loggerContext) {
-    var errorCode, failureMessage, errorDetails, _errorDetails, _errorDetails2, _errorDetails3, _errorDetails4, _errorDetails5, _errorDetails6, _errorDetails7, _errorDetails8;
-    return _regenerator.default.wrap(function _callee4$(_context4) {
+    var errorCode, failureMessage, errorDetails, _errorDetails, _errorDetails2, _errorDetails3, _errorDetails4, _errorDetails5, _errorDetails6, _errorDetails7, _errorDetails8, _t6;
+    return _regenerator.default.wrap(function (_context4) {
       while (1) switch (_context4.prev = _context4.next) {
         case 0:
           errorCode = Number(err.statusCode);
           failureMessage = 'FAILURE';
-          _context4.t0 = errorCode;
-          _context4.next = _context4.t0 === _types2.ERROR_CODE.BAD_REQUEST ? 5 : _context4.t0 === _types2.ERROR_CODE.UNAUTHORIZED ? 8 : _context4.t0 === _types2.ERROR_CODE.FORBIDDEN ? 11 : _context4.t0 === _types2.ERROR_CODE.DEVICE_NOT_FOUND ? 14 : _context4.t0 === _types2.ERROR_CODE.REQUEST_TIMEOUT ? 17 : _context4.t0 === _types2.ERROR_CODE.NOT_IMPLEMENTED ? 20 : _context4.t0 === _types2.ERROR_CODE.INTERNAL_SERVER_ERROR ? 23 : _context4.t0 === _types2.ERROR_CODE.SERVICE_UNAVAILABLE ? 26 : 29;
+          _t6 = errorCode;
+          _context4.next = _t6 === _types2.ERROR_CODE.BAD_REQUEST ? 1 : _t6 === _types2.ERROR_CODE.UNAUTHORIZED ? 2 : _t6 === _types2.ERROR_CODE.FORBIDDEN ? 3 : _t6 === _types2.ERROR_CODE.DEVICE_NOT_FOUND ? 4 : _t6 === _types2.ERROR_CODE.REQUEST_TIMEOUT ? 5 : _t6 === _types2.ERROR_CODE.NOT_IMPLEMENTED ? 6 : _t6 === _types2.ERROR_CODE.INTERNAL_SERVER_ERROR ? 7 : _t6 === _types2.ERROR_CODE.SERVICE_UNAVAILABLE ? 8 : 9;
           break;
-        case 5:
+        case 1:
           _Logger.default.warn("400 Bad request", loggerContext);
           errorDetails = {
             statusCode: 400,
@@ -538,7 +569,7 @@ function _serviceErrorCodeHandler() {
             message: failureMessage
           };
           return _context4.abrupt("return", errorDetails);
-        case 8:
+        case 2:
           _Logger.default.warn("401 User is unauthorised, possible token expiry", loggerContext);
           _errorDetails = {
             statusCode: 401,
@@ -548,7 +579,7 @@ function _serviceErrorCodeHandler() {
             message: failureMessage
           };
           return _context4.abrupt("return", _errorDetails);
-        case 11:
+        case 3:
           _Logger.default.warn("403 User request is forbidden", loggerContext);
           _errorDetails2 = {
             statusCode: 403,
@@ -558,7 +589,7 @@ function _serviceErrorCodeHandler() {
             message: failureMessage
           };
           return _context4.abrupt("return", _errorDetails2);
-        case 14:
+        case 4:
           _Logger.default.warn("404 User info not found", loggerContext);
           _errorDetails3 = {
             statusCode: 404,
@@ -568,7 +599,7 @@ function _serviceErrorCodeHandler() {
             message: failureMessage
           };
           return _context4.abrupt("return", _errorDetails3);
-        case 17:
+        case 5:
           _Logger.default.warn("408 Request to the server timedout", loggerContext);
           _errorDetails4 = {
             statusCode: 408,
@@ -578,7 +609,7 @@ function _serviceErrorCodeHandler() {
             message: failureMessage
           };
           return _context4.abrupt("return", _errorDetails4);
-        case 20:
+        case 6:
           _Logger.default.warn("501 Not Implemented error occurred", loggerContext);
           _errorDetails5 = {
             statusCode: 501,
@@ -588,7 +619,7 @@ function _serviceErrorCodeHandler() {
             message: failureMessage
           };
           return _context4.abrupt("return", _errorDetails5);
-        case 23:
+        case 7:
           _Logger.default.warn("500 Internal server error occurred", loggerContext);
           _errorDetails6 = {
             statusCode: 500,
@@ -598,7 +629,7 @@ function _serviceErrorCodeHandler() {
             message: failureMessage
           };
           return _context4.abrupt("return", _errorDetails6);
-        case 26:
+        case 8:
           _Logger.default.warn("503 Unable to establish a connection with the server", loggerContext);
           _errorDetails7 = {
             statusCode: 503,
@@ -608,7 +639,7 @@ function _serviceErrorCodeHandler() {
             message: failureMessage
           };
           return _context4.abrupt("return", _errorDetails7);
-        case 29:
+        case 9:
           _Logger.default.warn("".concat(errorCode || 422, " Exception has occurred"), loggerContext);
           _errorDetails8 = {
             statusCode: errorCode || 422,
@@ -618,7 +649,7 @@ function _serviceErrorCodeHandler() {
             message: failureMessage
           };
           return _context4.abrupt("return", _errorDetails8);
-        case 32:
+        case 10:
         case "end":
           return _context4.stop();
       }
@@ -893,21 +924,21 @@ function getXsiActionEndpoint(_x16, _x17, _x18) {
  */
 function _getXsiActionEndpoint() {
   _getXsiActionEndpoint = (0, _asyncToGenerator2.default)(/*#__PURE__*/_regenerator.default.mark(function _callee5(webex, loggerContext, callingBackend) {
-    var _userIdResponse$heade, userIdResponse, response, xsiEndpoint, _bwTokenResponse$head, bwTokenResponse, _response, _xsiEndpoint, xsiUrl, errorInfo;
-    return _regenerator.default.wrap(function _callee5$(_context5) {
+    var _userIdResponse$heade, userIdResponse, response, xsiEndpoint, _bwTokenResponse$head, bwTokenResponse, _response, _xsiEndpoint, xsiUrl, errorInfo, _t7, _t8;
+    return _regenerator.default.wrap(function (_context5) {
       while (1) switch (_context5.prev = _context5.next) {
         case 0:
           _context5.prev = 0;
-          _context5.t0 = callingBackend;
-          _context5.next = _context5.t0 === _types3.CALLING_BACKEND.WXC ? 4 : _context5.t0 === _types3.CALLING_BACKEND.BWRKS ? 11 : 20;
+          _t7 = callingBackend;
+          _context5.next = _t7 === _types3.CALLING_BACKEND.WXC ? 1 : _t7 === _types3.CALLING_BACKEND.BWRKS ? 3 : 5;
           break;
-        case 4:
-          _context5.next = 6;
+        case 1:
+          _context5.next = 2;
           return webex.request({
             uri: "".concat(webex.internal.services._serviceUrls.hydra, "/").concat(_constants2.XSI_ACTION_ENDPOINT_ORG_URL_PARAM),
             method: _types3.HTTP_METHODS.GET
           });
-        case 6:
+        case 2:
           userIdResponse = _context5.sent;
           _Logger.default.log("Response code: ".concat(userIdResponse.statusCode, ", Response trackingid: ").concat(userIdResponse === null || userIdResponse === void 0 ? void 0 : (_userIdResponse$heade = userIdResponse.headers) === null || _userIdResponse$heade === void 0 ? void 0 : _userIdResponse$heade.trackingid), {
             file: _constants.UTILS_FILE,
@@ -916,13 +947,13 @@ function _getXsiActionEndpoint() {
           response = userIdResponse.body;
           xsiEndpoint = response[_constants2.ITEMS][0][_constants2.XSI_ACTION_ENDPOINT];
           return _context5.abrupt("return", xsiEndpoint);
-        case 11:
-          _context5.next = 13;
+        case 3:
+          _context5.next = 4;
           return webex.request({
             uri: "".concat(webex.internal.services._serviceUrls.wdm, "/").concat(_constants2.DEVICES),
             method: _types3.HTTP_METHODS.GET
           });
-        case 13:
+        case 4:
           bwTokenResponse = _context5.sent;
           _Logger.default.log("Response code: ".concat(bwTokenResponse.statusCode, ", Response trackingid: ").concat(bwTokenResponse === null || bwTokenResponse === void 0 ? void 0 : (_bwTokenResponse$head = bwTokenResponse.headers) === null || _bwTokenResponse$head === void 0 ? void 0 : _bwTokenResponse$head.trackingid), {
             file: _constants.UTILS_FILE,
@@ -937,22 +968,22 @@ function _getXsiActionEndpoint() {
             _xsiEndpoint = xsiUrl.slice(0, -6); // Remove 'v2.0/'
           }
           return _context5.abrupt("return", _xsiEndpoint);
-        case 20:
+        case 5:
           throw new Error('Calling backend is not identified, exiting....');
-        case 21:
-          _context5.next = 28;
+        case 6:
+          _context5.next = 8;
           break;
-        case 23:
-          _context5.prev = 23;
-          _context5.t1 = _context5["catch"](0);
-          errorInfo = _context5.t1;
+        case 7:
+          _context5.prev = 7;
+          _t8 = _context5["catch"](0);
+          errorInfo = _t8;
           serviceErrorCodeHandler(errorInfo, loggerContext);
           return _context5.abrupt("return", errorInfo);
-        case 28:
+        case 8:
         case "end":
           return _context5.stop();
       }
-    }, _callee5, null, [[0, 23]]);
+    }, _callee5, null, [[0, 7]]);
   }));
   return _getXsiActionEndpoint.apply(this, arguments);
 }
@@ -1007,7 +1038,7 @@ function _scimQuery() {
   _scimQuery = (0, _asyncToGenerator2.default)(/*#__PURE__*/_regenerator.default.mark(function _callee6(filter) {
     var _response$headers;
     var sdkConnector, webex, isProd, webexHost, scimUrl, query, response;
-    return _regenerator.default.wrap(function _callee6$(_context6) {
+    return _regenerator.default.wrap(function (_context6) {
       while (1) switch (_context6.prev = _context6.next) {
         case 0:
           _Logger.default.info("Starting resolution for filter:- ".concat(filter), {
@@ -1020,20 +1051,20 @@ function _scimQuery() {
           webexHost = isProd ? _constants2.WEBEX_API_PROD : _constants2.WEBEX_API_BTS;
           scimUrl = "".concat(webexHost, "/").concat(_constants2.IDENTITY_ENDPOINT_RESOURCE, "/").concat(_constants2.SCIM_ENDPOINT_RESOURCE, "/").concat(webex.internal.device.orgId, "/").concat(_constants2.SCIM_USER_FILTER);
           query = scimUrl + encodeURIComponent(filter);
-          _context6.next = 9;
+          _context6.next = 1;
           return webex.request({
             uri: query,
             method: _types3.HTTP_METHODS.GET,
             headers: (0, _defineProperty2.default)((0, _defineProperty2.default)({}, _constants.CISCO_DEVICE_URL, webex.internal.device.url), _constants.SPARK_USER_AGENT, _constants.CALLING_USER_AGENT)
           });
-        case 9:
+        case 1:
           response = _context6.sent;
           _Logger.default.log("Response code: ".concat(response.statusCode, ", Response trackingid: ").concat(response === null || response === void 0 ? void 0 : (_response$headers = response.headers) === null || _response$headers === void 0 ? void 0 : _response$headers.trackingid), {
             file: _constants.UTILS_FILE,
             method: 'scimQuery'
           });
           return _context6.abrupt("return", response);
-        case 12:
+        case 2:
         case "end":
           return _context6.stop();
       }
@@ -1052,32 +1083,32 @@ function resolveCallerIdDisplay(_x20) {
 function _resolveCallerIdDisplay() {
   _resolveCallerIdDisplay = (0, _asyncToGenerator2.default)(/*#__PURE__*/_regenerator.default.mark(function _callee7(filter) {
     var _resolution;
-    var resolution, displayResult, response, res, _scimResource$phoneNu, _scimResource$phoneNu2, _scimResource$photos, scimResource, numberObj, photo;
-    return _regenerator.default.wrap(function _callee7$(_context7) {
+    var resolution, displayResult, response, res, _scimResource$phoneNu, _scimResource$phoneNu2, _scimResource$photos, scimResource, numberObj, photo, _t9;
+    return _regenerator.default.wrap(function (_context7) {
       while (1) switch (_context7.prev = _context7.next) {
         case 0:
           displayResult = {};
           _context7.prev = 1;
-          _context7.next = 4;
+          _context7.next = 2;
           return scimQuery(filter);
-        case 4:
+        case 2:
           response = _context7.sent;
           resolution = response.body;
           _Logger.default.info("Number of records found for this user :- ".concat(resolution.totalResults), {
             file: _constants.UTILS_FILE,
             method: 'resolveCallerIdDisplay'
           });
-          _context7.next = 13;
+          _context7.next = 4;
           break;
-        case 9:
-          _context7.prev = 9;
-          _context7.t0 = _context7["catch"](1);
-          res = _context7.t0;
+        case 3:
+          _context7.prev = 3;
+          _t9 = _context7["catch"](1);
+          res = _t9;
           _Logger.default.warn("Error response: - ".concat(res.statusCode), {
             file: _constants.UTILS_FILE,
             method: 'resolveCallerIdDisplay'
           });
-        case 13:
+        case 4:
           if ((_resolution = resolution) !== null && _resolution !== void 0 && _resolution.totalResults && resolution.totalResults > 0) {
             /* Every user has single resource from what we have discussed. May need to revisit this later
              * for shared-line use-cases.
@@ -1110,11 +1141,11 @@ function _resolveCallerIdDisplay() {
             displayResult.id = scimResource.id;
           }
           return _context7.abrupt("return", displayResult);
-        case 15:
+        case 5:
         case "end":
           return _context7.stop();
       }
-    }, _callee7, null, [[1, 9]]);
+    }, _callee7, null, [[1, 3]]);
   }));
   return _resolveCallerIdDisplay.apply(this, arguments);
 }
@@ -1129,7 +1160,7 @@ function resolveCallerIdByName(_x21) {
 function _resolveCallerIdByName() {
   _resolveCallerIdByName = (0, _asyncToGenerator2.default)(/*#__PURE__*/_regenerator.default.mark(function _callee8(name) {
     var displayResult, sdkConnector, webex, searchDirectory;
-    return _regenerator.default.wrap(function _callee8$(_context8) {
+    return _regenerator.default.wrap(function (_context8) {
       while (1) switch (_context8.prev = _context8.next) {
         case 0:
           displayResult = {};
@@ -1143,7 +1174,7 @@ function _resolveCallerIdByName() {
               displayName: query
             });
           };
-          _context8.next = 6;
+          _context8.next = 1;
           return searchDirectory(name).then(function (results) {
             _Logger.default.info("DS Result: ".concat(results), {
               file: _constants.UTILS_FILE,
@@ -1172,9 +1203,9 @@ function _resolveCallerIdByName() {
               });
             }
           });
-        case 6:
+        case 1:
           return _context8.abrupt("return", displayResult);
-        case 7:
+        case 2:
         case "end":
           return _context8.stop();
       }
@@ -1193,23 +1224,23 @@ function resolveContact(_x22) {
  */
 function _resolveContact() {
   _resolveContact = (0, _asyncToGenerator2.default)(/*#__PURE__*/_regenerator.default.mark(function _callee9(callingPartyInfo) {
-    return _regenerator.default.wrap(function _callee9$(_context9) {
+    return _regenerator.default.wrap(function (_context9) {
       while (1) switch (_context9.prev = _context9.next) {
         case 0:
           if (!(callingPartyInfo.userExternalId && callingPartyInfo.userExternalId.$)) {
-            _context9.next = 2;
+            _context9.next = 1;
             break;
           }
           return _context9.abrupt("return", resolveCallerIdDisplay("id eq \"".concat(callingPartyInfo.userExternalId.$, "\"")));
-        case 2:
+        case 1:
           if (!(callingPartyInfo.name && callingPartyInfo.name.$)) {
-            _context9.next = 4;
+            _context9.next = 2;
             break;
           }
           return _context9.abrupt("return", resolveCallerIdByName(callingPartyInfo.name.$));
-        case 4:
+        case 2:
           return _context9.abrupt("return", null);
-        case 5:
+        case 3:
         case "end":
           return _context9.stop();
       }
@@ -1386,16 +1417,17 @@ function _uploadLogs() {
       feedbackId,
       response,
       errorLog,
-      _args0 = arguments;
-    return _regenerator.default.wrap(function _callee0$(_context0) {
+      _args0 = arguments,
+      _t0;
+    return _regenerator.default.wrap(function (_context0) {
       while (1) switch (_context0.prev = _context0.next) {
         case 0:
           metaData = _args0.length > 0 && _args0[0] !== undefined ? _args0[0] : {};
           throwError = _args0.length > 1 && _args0[1] !== undefined ? _args0[1] : false;
           webex = _SDKConnector.default.getWebex(); // const feedbackId = crypto.randomUUID();
           feedbackId = (0, _uuid.v4)();
-          _context0.prev = 4;
-          _context0.next = 7;
+          _context0.prev = 1;
+          _context0.next = 2;
           return webex.internal.support.submitLogs(_objectSpread(_objectSpread({}, metaData), {}, {
             feedbackId: feedbackId
           }), undefined,
@@ -1404,7 +1436,7 @@ function _uploadLogs() {
             type: 'diff'
           } // this is to take the diff logs from previous upload
           );
-        case 7:
+        case 2:
           response = _context0.sent;
           _Logger.default.info("Logs uploaded successfully with feedbackId: ".concat(feedbackId), {
             file: _constants.UTILS_FILE,
@@ -1424,27 +1456,27 @@ function _uploadLogs() {
           } : {}), {}, {
             feedbackId: feedbackId
           }));
-        case 13:
-          _context0.prev = 13;
-          _context0.t0 = _context0["catch"](4);
-          errorLog = new Error("Failed to upload Logs ".concat(_context0.t0));
-          _Logger.default.error(errorLog, {
+        case 3:
+          _context0.prev = 3;
+          _t0 = _context0["catch"](1);
+          errorLog = new Error("Failed to upload Logs ".concat((0, _stringify.default)(_t0)));
+          _Logger.default.error(errorLog.message, {
             file: _constants.UTILS_FILE,
             method: 'uploadLogs'
           });
           (0, _Metrics.getMetricManager)().submitUploadLogsMetric(_types.METRIC_EVENT.UPLOAD_LOGS_FAILED, _types.UPLOAD_LOGS_ACTION, _types.METRIC_TYPE.BEHAVIORAL, undefined, feedbackId, metaData === null || metaData === void 0 ? void 0 : metaData.correlationId, errorLog.message, metaData === null || metaData === void 0 ? void 0 : metaData.callId, metaData === null || metaData === void 0 ? void 0 : metaData.broadworksCorrelationInfo);
           if (!throwError) {
-            _context0.next = 20;
+            _context0.next = 4;
             break;
           }
-          throw _context0.t0;
-        case 20:
+          throw _t0;
+        case 4:
           return _context0.abrupt("return", undefined);
-        case 21:
+        case 5:
         case "end":
           return _context0.stop();
       }
-    }, _callee0, null, [[4, 13]]);
+    }, _callee0, null, [[1, 3]]);
   }));
   return _uploadLogs.apply(this, arguments);
 }