@waron97/prbot 1.0.0

package/out/xml_data_for_ML - RISOLUZIONE CONTRATTUALE - Relazioni mancanti: Fasi - Workflow e Fasi - Esiti Consentiti_2026-01-29 09:38:23.xml

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+<odoo>
+<data>
+    <record id="symple_triplet_phase_A1001_-_Apertura_Wizard_Risoluzione_contrattuale" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C1402_-_Annullamento_Risoluzione_contrattuale_E-CC01-0001'),ref('symple_triplet_phase_result_C1401_-_Risoluzione_contrattuale_OK_E-CC01-0002')])]"/>
+        <field name="allowed_process_ids" model="symple.pb.process" eval="[(6, 0, obj().search([('name','in',('ml_cessazioni_point_selection',)),]).ids)]" />
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','Customer Care')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">True</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A1001 - Apertura Wizard Risoluzione contrattuale</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0001</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A1709_-_verifica_compatibilit_" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C404_-_KO_-_Incompatibile_E-CC01-0003'),ref('symple_triplet_phase_result_C2654_-_Processo_Compatibile_E-CC01-0004'),ref('symple_triplet_phase_result_C2639_-_Incompatibilit__Non_bloccante_E-CC01-0005')])]"/>
+        <field name="child_case">False</field>
+        <field name="code">def main():
+    service_point = case_id.service_point_ids[0]
+    billing_profile = service_point.billing_profile_id
+    asset = service_point.asset(active=False)
+
+    if not asset:
+        asset_id = False
+    else:
+        asset_id = asset._id
+
+    (result, incompatible_case_ids) = (  # "OK" | "KO" | "PARTIAL_KO"  # List[int]
+        case_id.check_compatibility_matrix(
+            asset_id=asset_id,
+            client_id=case_id.customer_id.user_sequence,
+            billing_id=billing_profile.name,
+            # external_id -> default a case.ticket_type_id.univocal_code
+        )
+    )
+
+    if incompatible_case_ids:
+        case_id.write({"incompatible_ticket_ids": incompatible_case_ids})
+
+    if result in ["OK", "PARTIAL_KO"]:
+        case_id.create_matrix_process(
+            asset_id=asset_id,
+            client_id=case_id.customer_id.user_sequence,
+            billing_id=billing_profile.name,
+            # external_id -> default a case.ticket_type_id.univocal_code
+        )
+
+    return result
+
+
+try:
+    result = main()
+except Exception as e:
+    log(format_exc())
+    case_id.write({"error_message": str(e)})
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A1709 - verifica compatibilità</field>
+        <field name="set_result_automatically">from_code</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0002</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A1710_-_Verifica_compatibilit__KO" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C2409_-_KO_Confermato_E-CC01-0006'),ref('symple_triplet_phase_result_C2410_-_OK_Incompatibilit__Gestita_E-CC01-0007')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','BOT')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A1710 - Verifica compatibilità KO</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0003</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A1672_-_Recupero_dati_a_CRM" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C2365_-_Recupero_Dati_OK_E-CC01-0008'),ref('symple_triplet_phase_result_C1933_-_Recupero_Dati_KO_E-CC01-0009')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"><![CDATA[# Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+logs = []
+
+
+def fmt(date):
+    return date.strftime("%d/%m/%Y")
+
+
+def last_day_of_this_month():
+    today = datetime.datetime.today()
+    first_of_next_month = today.replace(day=1) + dateutil.relativedelta.relativedelta(
+        months=1
+    )
+    last_day = first_of_next_month - dateutil.relativedelta.relativedelta(days=1)
+    return last_day
+
+
+def last_day_of_next_month():
+    today = datetime.datetime.today()
+    first_of_next_month = today.replace(day=1) + dateutil.relativedelta.relativedelta(
+        months=2
+    )
+    last_day = first_of_next_month - dateutil.relativedelta.relativedelta(days=1)
+    return last_day
+
+
+def last_day_of_next_next_month():
+    today = datetime.datetime.today()
+    first_of_next_month = today.replace(day=1) + dateutil.relativedelta.relativedelta(
+        months=3
+    )
+    last_day = first_of_next_month - dateutil.relativedelta.relativedelta(days=1)
+    return last_day
+
+
+def ten_days_from_now():
+    today = datetime.datetime.today()
+    return today + dateutil.relativedelta.relativedelta(days=10)
+
+
+# ------------------------------------------------
+
+
+def get_tipologia_risoluzione():
+    table = {
+        "CC01-1": ("CAE0", None),
+        "CC01-2": ("CAE0", None),
+        "CC02": ("CAE8", "CA7"),
+        "CC03-1": ("CAE5", "CA5"),
+        "CC04-1": ("CAE8", "CA4"),
+        "CC05-1": ("CAE2", "CA6"),
+        "CC06-1": ("CAE8", "CA7"),
+        "CC12-1": ("CAE1", "CA1"),
+        "CC13-1": ("CAE8", "CA7"),
+        "CC26-1": ("CAE7", "CA3"),
+        "CC27-1": ("CAE3", "CA2"),
+    }
+
+    code = case_id.ticket_type_id.code
+
+    if code not in table:
+        raise ValidationError(
+            "Non è possibile determinare la tipologia di risoluzione per il dettaglio {}".format(
+                code
+            )
+        )
+
+    power, gas = table.get(code)
+
+    sp = first(case_id.service_point_ids)
+
+    if sp.pod_id and power:
+        return power
+
+    if sp.pdr_id and gas:
+        return gas
+
+    raise ValidationError(
+        "Non è possibile determinare la tipologia di risoluzione per il dettaglio {}".format(
+            code
+        )
+    )
+
+
+def get_data_decorrenza(tipologia_risoluzione):
+    today = datetime.datetime.today()
+    code = case_id.ticket_type_id.code
+
+    # -------- Special Case --------
+
+    if tipologia_risoluzione == "CA1":
+        return fmt(ten_days_from_now())
+
+    if tipologia_risoluzione in ["CA2", "CA3"]:
+        return fmt(last_day_of_next_next_month())
+
+    if (
+        tipologia_risoluzione == "CA4"
+        and code == "CC04-1"
+        and case_id.customer_id.customer_care_category == "pmi"
+    ):
+        voltura_start_date = (
+            today  # TODO get real voltura_start_date, don't yet know how
+        )
+        if voltura_start_date <= today:
+            if today.day <= 10:
+                return fmt(last_day_of_this_month())
+            return fmt(last_day_of_next_month())
+        else:
+            return fmt(voltura_start_date)
+
+    # -------- Default Case --------
+
+    if today.day <= 10:
+        return fmt(last_day_of_this_month())
+    return fmt(last_day_of_next_month())
+
+
+# ------------------------------------------------
+
+
+def main():
+    tipologia_risoluzione = get_tipologia_risoluzione()
+
+    kv_store = case_id.sudo().kv_store()
+    data_decorrenza = get_data_decorrenza(tipologia_risoluzione)
+    ifs_data = {
+        "tipologia_risoluzione": tipologia_risoluzione,
+        "data_decorrenza": data_decorrenza,
+    }
+    kv_store.sudo().set("ifs_data", ifs_data)
+    case_id.write(
+        {
+            "disconnect_date": datetime.datetime.strptime(
+                data_decorrenza, "%d/%m/%Y"
+            ).date()
+        }
+    )
+
+    sp = first(case_id.service_point_ids)
+    asset = sp.asset(active=True)  # solo sm_state attivo
+
+    if not asset:
+        raise Exception("Asset attivo non trovato per il punto {}".format(sp.code))
+
+    case_id.sudo().kv_store().set("asset", asset.data)
+
+    date_fmt = datetime.datetime.now().strftime("%Y-%m-%dT%H:%M:%S.%f") + "Z"
+
+    sp.sudo().write({"state": "deactivating"})
+    env["ir.config_parameter"].update_b2w_statemodel(
+        "in_cessazione",
+        sm_reason=case_id.ticket_type_id.name,
+        expected_date=date_fmt,
+        asset_id=str(asset._id),
+    )
+
+    return "OK"
+
+
+try:
+    result = main()
+except Exception as e:
+    logs.append({"message": str(e), "traceback": format_exc()})
+    case_id.write(
+        {"error_message": "Errore durante l'esecuzione della fase: {}".format(str(e))}
+    )
+
+
+if logs:
+    log(json_dumps(logs))]]></field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A1672 - Recupero dati a CRM</field>
+        <field name="set_result_automatically">from_code</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0004</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A1323_-_Errore_CRM__Recupero_dati_" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C1616_-_Risoluzione_Errore_E-CC01-0010')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','AMS')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A1323 - Errore CRM (Recupero dati)</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0005</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A1559_-_Invio_alla_Market_Communication" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C1019_-_Inviata_E-CC01-0011')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+logs = []
+
+# ------------------------------
+
+
+def get_addizione_regionale():
+    return case_id.service_point_ids[0].regional_surcharge_value
+
+
+# ------------------------------
+
+
+def get_resubmit_bindings():
+    return {
+        "helpdesk_ticket": {
+            "ids": [
+                case_id.id,
+            ]
+        },
+        "billing_profile": {"ids": []},
+        "service_point": {"ids": []},
+        "res_partner_pod": {"ids": []},
+        "res_partner_pdr": {"ids": []},
+    }
+
+
+def shared_data():
+    sp = case_id.service_point_ids
+    ifs_data = case_id.sudo().kv_store().get("ifs_data")
+    tipologia_risoluzione = ifs_data.get("tipologia_risoluzione")
+
+    return {
+        "COD_FLUSSO": "0050",
+        "PIVA": case_id.customer_id.numbers_only_vat or "",
+        "CF": case_id.customer_id.fiscal_code or "",
+        "CF_STRANIERO": "0",
+        "ALIQUOTA_IVA": (
+            sp.iva_rate if tipologia_risoluzione not in ["CAE1", "CA1"] else ""
+        ),
+        "ALIQUOTA_ACCISE": "0" if tipologia_risoluzione not in ["CAE1", "CA1"] else "",
+        "ADDIZ_PROVINCIALE": (
+            "0" if tipologia_risoluzione not in ["CAE1", "CA1"] else ""
+        ),
+        "ADDIZ_COMUNALE": "0" if tipologia_risoluzione not in ["CAE1", "CA1"] else "",
+        "TIPOLOGIA_RISOLUZIONE": tipologia_risoluzione,
+        "DATA_DECORRENZA": ifs_data.get("data_decorrenza"),
+        "OWNER": "SORGE",
+    }
+
+
+# ------------------------------
+
+
+def prep_rc1():
+    message = shared_data()
+    message.update(
+        {"COD_SERVIZIO": "RC1", "COD_POD": case_id.service_point_ids[0].pod_id.code}
+    )
+    return message
+
+
+def _not_cae1_ca1(value, tipologia_risoluzione):
+    if tipologia_risoluzione in ["CAE1", "CA1"]:
+        return ""
+    return value
+
+
+def prep_rcg1():
+    ifs_data = case_id.sudo().kv_store().get("ifs_data")
+    tipologia_risoluzione = ifs_data.get("tipologia_risoluzione")
+    message = shared_data()
+    is_person = not case_id.customer_id.is_company
+    is_ui = message["TIPOLOGIA_RISOLUZIONE"] != "CA4"
+    service_point = case_id.service_point_ids[0]
+    invoicing_address = service_point.billing_profile_id.invoicing_address_id
+    message.update(
+        {
+            "COD_SERVIZIO": "RCG1",
+            "COD_PDR": case_id.service_point_ids[0].pdr_id.code,
+            "MOTIVAZIONE": "Scelta commerciale Sorgenia",
+            "PRIORITA": "",
+            "ALTRE_INFORMAZIONI": "",
+            "NOME": _not_cae1_ca1(
+                case_id.customer_id.firstname if is_person else "",
+                tipologia_risoluzione,
+            ),
+            "COGNOME": _not_cae1_ca1(
+                case_id.customer_id.lastname if is_person else "", tipologia_risoluzione
+            ),
+            "EMAIL": _not_cae1_ca1(
+                case_id.customer_id.email or "", tipologia_risoluzione
+            ),
+            "TELEFONO": _not_cae1_ca1(
+                case_id.customer_id.phone or "", tipologia_risoluzione
+            ),
+            "ACCESSO_FUI": _not_cae1_ca1(
+                "SI" if message["TIPOLOGIA_RISOLUZIONE"] == "CA4" else "NO",
+                tipologia_risoluzione,
+            ),
+            "UI_CF": _not_cae1_ca1(
+                case_id.customer_id.fiscal_code if is_ui else "", tipologia_risoluzione
+            ),
+            "UI_PIVA": _not_cae1_ca1(
+                case_id.customer_id.vat if is_ui else "", tipologia_risoluzione
+            ),
+            "UI_CF_STRANIERO": _not_cae1_ca1("", tipologia_risoluzione),
+            "UI_NOME": _not_cae1_ca1(
+                case_id.customer_id.firstname if is_ui and is_person else "",
+                tipologia_risoluzione,
+            ),
+            "UI_COGNOME": _not_cae1_ca1(
+                case_id.customer_id.lastname if is_ui and is_person else "",
+                tipologia_risoluzione,
+            ),
+            "UI_RAGIONE_SOCIALE_DENOMINAZIONE": _not_cae1_ca1(
+                case_id.customer_id.name if is_ui and not is_person else "",
+                tipologia_risoluzione,
+            ),
+            "UI_EMAIL": _not_cae1_ca1(
+                case_id.customer_id.email or "" if is_ui else "", tipologia_risoluzione
+            ),
+            "UI_TELEFONO": _not_cae1_ca1(
+                case_id.customer_id.phone or "" if is_ui else "", tipologia_risoluzione
+            ),
+            "UI_AF_CF": _not_cae1_ca1("", tipologia_risoluzione),
+            "UI_AF_PIVA": _not_cae1_ca1("", tipologia_risoluzione),
+            "UI_AF_CF_STRANIERO": _not_cae1_ca1("", tipologia_risoluzione),
+            "UI_AF_NOME": _not_cae1_ca1("", tipologia_risoluzione),
+            "UI_AF_COGNOME": _not_cae1_ca1("", tipologia_risoluzione),
+            "UI_AF_RAGIONE_SOCIALE_DENOMINAZIONE": _not_cae1_ca1(
+                "", tipologia_risoluzione
+            ),
+            "UI_FOR_TOPONIMO": _not_cae1_ca1(
+                service_point.service_toponym_id.name or "", tipologia_risoluzione
+            ),
+            "UI_FOR_VIA": _not_cae1_ca1(
+                service_point.service_street or "", tipologia_risoluzione
+            ),
+            "UI_FOR_CIV": _not_cae1_ca1(
+                service_point.service_street_number or "", tipologia_risoluzione
+            ),
+            "UI_FOR_CAP": _not_cae1_ca1(
+                service_point.service_zip or "40100", tipologia_risoluzione
+            ),
+            "UI_FOR_ISTAT": _not_cae1_ca1(
+                service_point.service_city_id.istat_code or "", tipologia_risoluzione
+            ),
+            "UI_FOR_LOCALITA": _not_cae1_ca1(
+                service_point.service_city_id.name or "", tipologia_risoluzione
+            ),
+            "UI_FOR_PROV": _not_cae1_ca1(
+                service_point.service_state_code or "", tipologia_risoluzione
+            ),
+            "UI_FOR_NAZIONE": (
+                _not_cae1_ca1(
+                    service_point.service_country_id.with_context(
+                        lang="it_IT"
+                    ).name.upper(),
+                    tipologia_risoluzione,
+                )
+            )
+            or "",
+            "UI_FOR_ALTRO": "",
+            "UI_ES_TOPONIMO": _not_cae1_ca1(
+                invoicing_address.toponym_id.name or "", tipologia_risoluzione
+            ),
+            "UI_ES_VIA": _not_cae1_ca1(
+                invoicing_address.street or "", tipologia_risoluzione
+            ),
+            "UI_ES_CIV": _not_cae1_ca1(
+                invoicing_address.street_num or "", tipologia_risoluzione
+            ),
+            "UI_ES_CAP": _not_cae1_ca1(
+                invoicing_address.zip or "", tipologia_risoluzione
+            ),
+            "UI_ES_ISTAT": _not_cae1_ca1(
+                invoicing_address.istat_code or "", tipologia_risoluzione
+            ),
+            "UI_ES_LOCALITA": _not_cae1_ca1(
+                invoicing_address.city_id.name or "", tipologia_risoluzione
+            ),
+            "UI_ES_PROV": _not_cae1_ca1(
+                invoicing_address.state_code or "", tipologia_risoluzione
+            ),
+            "UI_ES_NAZIONE": _not_cae1_ca1(
+                invoicing_address.country_id.with_context(lang="it_IT").name.upper()
+                or "",
+                tipologia_risoluzione,
+            ),
+            "UI_ES_ALTRO": _not_cae1_ca1("", tipologia_risoluzione),
+            "UI_CODICE_UFFICIO": service_point.billing_profile_id.office_code or "",
+            "UI_PAGAMENTO_IVA": "",
+            "SETT_MERCEOLOGICO": "",
+            "COD_RICHIESTA": "",
+            "ADDIZ_REGIONALE": (
+                get_addizione_regionale()
+                if message["TIPOLOGIA_RISOLUZIONE"] != "CA1"
+                else ""
+            ),
+        }
+    )
+    return message
+
+
+# ------------------------------
+
+
+def main():
+    ifs_data_message = None
+    is_ele = case_id.service_point_ids[0].pod_id.exists()
+
+    if is_ele:
+        ifs_data_message = prep_rc1()
+    else:
+        ifs_data_message = prep_rcg1()
+
+    ifs_dict = {
+        "ifs_code": "RC1" if is_ele else "RCG1",
+        "case_id": str(case_id.id),
+        "entity_bindings_resubmit": get_resubmit_bindings(),
+        "ifs_data_message": ifs_data_message,
+    }
+    ifs_json = json_dumps(ifs_dict)
+    tenant_id = env["ir.config_parameter"].sudo().get_param("m2c_header_tenant_id")
+    org_token = env["ir.config_parameter"].sudo().get_param("m2c_header_org_token")
+    headers = {"tenantId": tenant_id, "orgToken": org_token}
+    btw_url = "http://b2w-symphony-rest-service/api/symphony/process-instances/ml_IFS_passthrough"
+    response = request("POST", btw_url, headers=headers, data=ifs_json)
+
+    if str(response.status_code) != "200":
+        raise ValidationError(str(response.status_code) + " " + str(response.text))
+
+    return "OK"
+
+
+try:
+    result = main()
+except Exception as e:
+    logs.append({"message": str(e), "traceback": format_exc()})
+    prev = case_id.info_message + "\n" if case_id.info_message else ""
+    case_id.write({"info_message": prev + str(e)})
+
+    result = "KO"
+
+
+if logs:
+    log(json_dumps(logs))</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A1559 - Invio alla Market Communication</field>
+        <field name="set_result_automatically">from_code</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0006</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A1715_-_In_attesa_check_IFS" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C2225_-_KO_-_Ammissibilit__Hub_E-CC01-0012'),ref('symple_triplet_phase_result_C2224_-_OK_-_Ammissibilit__Hub_E-CC01-0013')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A1715 - In attesa check IFS</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0007</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A1717_-_Gestione_scarti_da_cruscotto" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C2416_-_risottomessa_da_cruscotto_E-CC01-0015'),ref('symple_triplet_phase_result_C1931_-_Errore_non_rilavorabile_E-CC01-0016'),ref('symple_triplet_phase_result_C1763_-_Annullamento_passivo_dal_SII_E-CC01-0017')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A1717 - Gestione scarti da cruscotto</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0008</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A2558_-_verifica_avvio_gestione_manuale" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C2598_-_gestione_manuale_E-CC01-0018'),ref('symple_triplet_phase_result_C2509_-_Da_gestire_nuovo_invio_automatico_E-CC01-0019')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','BOT')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A2558 - verifica avvio gestione manuale</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0009</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A1879_-_Invio_alla_Market_Comm_Forzato" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C1019_-_Inviata_E-CC01-0020')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+logs = []
+
+# ------------------------------
+
+
+def get_addizione_regionale():
+    return case_id.service_point_ids[0].regional_surcharge_value
+
+
+# ------------------------------
+
+
+def get_resubmit_bindings():
+    return {
+        "helpdesk_ticket": {
+            "ids": [
+                case_id.id,
+            ]
+        },
+        "billing_profile": {"ids": []},
+        "service_point": {"ids": []},
+        "res_partner_pod": {"ids": []},
+        "res_partner_pdr": {"ids": []},
+    }
+
+
+def shared_data():
+    sp = case_id.service_point_ids
+    ifs_data = case_id.sudo().kv_store().get("ifs_data")
+    tipologia_risoluzione = ifs_data.get("tipologia_risoluzione")
+
+    return {
+        "COD_FLUSSO": "0050",
+        "PIVA": case_id.customer_id.numbers_only_vat or "",
+        "CF": case_id.customer_id.fiscal_code or "",
+        "CF_STRANIERO": "0",
+        "ALIQUOTA_IVA": (
+            sp.iva_rate if tipologia_risoluzione not in ["CAE1", "CA1"] else ""
+        ),
+        "ALIQUOTA_ACCISE": "0" if tipologia_risoluzione not in ["CAE1", "CA1"] else "",
+        "ADDIZ_PROVINCIALE": (
+            "0" if tipologia_risoluzione not in ["CAE1", "CA1"] else ""
+        ),
+        "ADDIZ_COMUNALE": "0" if tipologia_risoluzione not in ["CAE1", "CA1"] else "",
+        "TIPOLOGIA_RISOLUZIONE": tipologia_risoluzione,
+        "DATA_DECORRENZA": ifs_data.get("data_decorrenza"),
+        "OWNER": "SORGE",
+    }
+
+
+# ------------------------------
+
+
+def prep_rc1():
+    message = shared_data()
+    message.update(
+        {
+            "COD_SERVIZIO": "RC1",
+            "COD_POD": case_id.service_point_ids[0].pod_id.code,
+            "bypass": True,
+        }
+    )
+    return message
+
+
+def _not_cae1_ca1(value, tipologia_risoluzione):
+    if tipologia_risoluzione in ["CAE1", "CA1"]:
+        return ""
+    return value
+
+
+def prep_rcg1():
+    ifs_data = case_id.sudo().kv_store().get("ifs_data")
+    tipologia_risoluzione = ifs_data.get("tipologia_risoluzione")
+    message = shared_data()
+    is_person = not case_id.customer_id.is_company
+    is_ui = message["TIPOLOGIA_RISOLUZIONE"] != "CA4"
+    service_point = case_id.service_point_ids[0]
+    invoicing_address = service_point.billing_profile_id.invoicing_address_id
+    message.update(
+        {
+            "COD_SERVIZIO": "RCG1",
+            "COD_PDR": case_id.service_point_ids[0].pdr_id.code,
+            "MOTIVAZIONE": "Scelta commerciale Sorgenia",
+            "PRIORITA": "",
+            "ALTRE_INFORMAZIONI": "",
+            "NOME": _not_cae1_ca1(
+                case_id.customer_id.firstname if is_person else "",
+                tipologia_risoluzione,
+            ),
+            "COGNOME": _not_cae1_ca1(
+                case_id.customer_id.lastname if is_person else "", tipologia_risoluzione
+            ),
+            "EMAIL": _not_cae1_ca1(
+                case_id.customer_id.email or "", tipologia_risoluzione
+            ),
+            "TELEFONO": _not_cae1_ca1(
+                case_id.customer_id.phone or "", tipologia_risoluzione
+            ),
+            "ACCESSO_FUI": _not_cae1_ca1(
+                "SI" if message["TIPOLOGIA_RISOLUZIONE"] == "CA4" else "NO",
+                tipologia_risoluzione,
+            ),
+            "UI_CF": _not_cae1_ca1(
+                case_id.customer_id.fiscal_code if is_ui else "", tipologia_risoluzione
+            ),
+            "UI_PIVA": _not_cae1_ca1(
+                case_id.customer_id.vat if is_ui else "", tipologia_risoluzione
+            ),
+            "UI_CF_STRANIERO": _not_cae1_ca1("", tipologia_risoluzione),
+            "UI_NOME": _not_cae1_ca1(
+                case_id.customer_id.firstname if is_ui and is_person else "",
+                tipologia_risoluzione,
+            ),
+            "UI_COGNOME": _not_cae1_ca1(
+                case_id.customer_id.lastname if is_ui and is_person else "",
+                tipologia_risoluzione,
+            ),
+            "UI_RAGIONE_SOCIALE_DENOMINAZIONE": _not_cae1_ca1(
+                case_id.customer_id.name if is_ui and not is_person else "",
+                tipologia_risoluzione,
+            ),
+            "UI_EMAIL": _not_cae1_ca1(
+                case_id.customer_id.email or "" if is_ui else "", tipologia_risoluzione
+            ),
+            "UI_TELEFONO": _not_cae1_ca1(
+                case_id.customer_id.phone or "" if is_ui else "", tipologia_risoluzione
+            ),
+            "UI_AF_CF": _not_cae1_ca1("", tipologia_risoluzione),
+            "UI_AF_PIVA": _not_cae1_ca1("", tipologia_risoluzione),
+            "UI_AF_CF_STRANIERO": _not_cae1_ca1("", tipologia_risoluzione),
+            "UI_AF_NOME": _not_cae1_ca1("", tipologia_risoluzione),
+            "UI_AF_COGNOME": _not_cae1_ca1("", tipologia_risoluzione),
+            "UI_AF_RAGIONE_SOCIALE_DENOMINAZIONE": _not_cae1_ca1(
+                "", tipologia_risoluzione
+            ),
+            "UI_FOR_TOPONIMO": _not_cae1_ca1(
+                service_point.service_toponym_id.name or "", tipologia_risoluzione
+            ),
+            "UI_FOR_VIA": _not_cae1_ca1(
+                service_point.service_street or "", tipologia_risoluzione
+            ),
+            "UI_FOR_CIV": _not_cae1_ca1(
+                service_point.service_street_number or "", tipologia_risoluzione
+            ),
+            "UI_FOR_CAP": _not_cae1_ca1(
+                service_point.service_zip or "40100", tipologia_risoluzione
+            ),
+            "UI_FOR_ISTAT": _not_cae1_ca1(
+                service_point.service_city_id.istat_code or "", tipologia_risoluzione
+            ),
+            "UI_FOR_LOCALITA": _not_cae1_ca1(
+                service_point.service_city_id.name or "", tipologia_risoluzione
+            ),
+            "UI_FOR_PROV": _not_cae1_ca1(
+                service_point.service_state_code or "", tipologia_risoluzione
+            ),
+            "UI_FOR_NAZIONE": (
+                _not_cae1_ca1(
+                    service_point.service_country_id.with_context(
+                        lang="it_IT"
+                    ).name.upper(),
+                    tipologia_risoluzione,
+                )
+            )
+            or "",
+            "UI_FOR_ALTRO": "",
+            "UI_ES_TOPONIMO": _not_cae1_ca1(
+                invoicing_address.toponym_id.name or "", tipologia_risoluzione
+            ),
+            "UI_ES_VIA": _not_cae1_ca1(
+                invoicing_address.street or "", tipologia_risoluzione
+            ),
+            "UI_ES_CIV": _not_cae1_ca1(
+                invoicing_address.street_num or "", tipologia_risoluzione
+            ),
+            "UI_ES_CAP": _not_cae1_ca1(
+                invoicing_address.zip or "", tipologia_risoluzione
+            ),
+            "UI_ES_ISTAT": _not_cae1_ca1(
+                invoicing_address.istat_code or "", tipologia_risoluzione
+            ),
+            "UI_ES_LOCALITA": _not_cae1_ca1(
+                invoicing_address.city_id.name or "", tipologia_risoluzione
+            ),
+            "UI_ES_PROV": _not_cae1_ca1(
+                invoicing_address.state_code or "", tipologia_risoluzione
+            ),
+            "UI_ES_NAZIONE": _not_cae1_ca1(
+                invoicing_address.country_id.with_context(lang="it_IT").name.upper()
+                or "",
+                tipologia_risoluzione,
+            ),
+            "UI_ES_ALTRO": _not_cae1_ca1("", tipologia_risoluzione),
+            "UI_CODICE_UFFICIO": service_point.billing_profile_id.office_code or "",
+            "UI_PAGAMENTO_IVA": "",
+            "SETT_MERCEOLOGICO": "",
+            "COD_RICHIESTA": "",
+            "ADDIZ_REGIONALE": (
+                get_addizione_regionale()
+                if message["TIPOLOGIA_RISOLUZIONE"] != "CA1"
+                else ""
+            ),
+            "bypass": True,
+        }
+    )
+    return message
+
+
+# ------------------------------
+
+
+def main():
+    ifs_data_message = None
+    is_ele = case_id.service_point_ids[0].pod_id.exists()
+
+    if is_ele:
+        ifs_data_message = prep_rc1()
+    else:
+        ifs_data_message = prep_rcg1()
+
+    ifs_dict = {
+        "ifs_code": "RC1" if is_ele else "RCG1",
+        "case_id": str(case_id.id),
+        "entity_bindings_resubmit": get_resubmit_bindings(),
+        "ifs_data_message": ifs_data_message,
+    }
+    ifs_json = json_dumps(ifs_dict)
+    tenant_id = env["ir.config_parameter"].sudo().get_param("m2c_header_tenant_id")
+    org_token = env["ir.config_parameter"].sudo().get_param("m2c_header_org_token")
+    headers = {"tenantId": tenant_id, "orgToken": org_token}
+    btw_url = "http://b2w-symphony-rest-service/api/symphony/process-instances/ml_IFS_passthrough"
+    response = request("POST", btw_url, headers=headers, data=ifs_json)
+
+    if str(response.status_code) != "200":
+        raise ValidationError(str(response.status_code) + " " + str(response.text))
+
+    return "OK"
+
+
+try:
+    result = main()
+except Exception as e:
+    logs.append({"message": str(e), "traceback": format_exc()})
+    prev = case_id.info_message + "\n" if case_id.info_message else ""
+    case_id.write({"info_message": prev + str(e)})
+
+    result = "KO"
+
+
+if logs:
+    log(json_dumps(logs))</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A1879 - Invio alla Market Comm Forzato</field>
+        <field name="set_result_automatically">from_code</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0010</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A1806_-_In_Attesa_Check_HUB_Forzato" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C2225_-_KO_-_Ammissibilit__Hub_E-CC01-0021'),ref('symple_triplet_phase_result_C2224_-_OK_-_Ammissibilit__Hub_E-CC01-0022')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A1806 - In Attesa Check HUB Forzato</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0011</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A1834_-_Gestione_scarti_da_cruscotto_forzato" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C2416_-_risottomessa_da_cruscotto_E-CC01-0023'),ref('symple_triplet_phase_result_C1931_-_Errore_non_rilavorabile_E-CC01-0024')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A1834 - Gestione scarti da cruscotto forzato</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0012</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A0816_-_In_attesa_esito_ammissibilit_" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C1037_-_Ammissibilit__OK_E-CC01-0025'),ref('symple_triplet_phase_result_C1038_-_Ammissibilit__KO_E-CC01-0026')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A0816 - In attesa esito ammissibilità</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0013</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A1004_-_Verifica_RCU___Data_decorrenza" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C1448_-_OK_controlli_RCU___Data_decorrenza_E-CC01-0027'),ref('symple_triplet_phase_result_C1449_-_KO_controlli_RCU___Data_decorrenza_E-CC01-0028'),ref('symple_triplet_phase_result_C2549_-_annullamento_attivo_E-CC01-0029'),ref('symple_triplet_phase_result_C1763_-_Annullamento_passivo_dal_SII_E-CC01-0030')])]"/>
+        <field name="allowed_process_ids" model="symple.pb.process" eval="[(6, 0, obj().search([('name','in',('ml_annullamento_cessazione',)),]).ids)]" />
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','BOT')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A1004 - Verifica RCU + Data decorrenza</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0014</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A2397_-_OK_RCU___verifica_data_decorrenza" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C1936_-_Data_raggiunta_E-CC01-0031')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"><![CDATA[# RES1 = C1936 - Data raggiunta
+
+RES1 = "RES1"
+
+logs = []
+debug_logs = []
+error_occurred = False
+
+
+def make_log(message, data=None, always=False):
+    log_entry = {"message": message}
+    if data is not None:
+        log_entry["data"] = data
+
+    if always:
+        logs.append(log_entry)
+    else:
+        debug_logs.append(log_entry)
+
+
+# --------------------------------------
+
+
+def main():
+    date_to_check = case_id.disconnect_date
+    today = datetime.date.today()
+    cutoff = today.replace(day=1) - datetime.timedelta(days=1)
+    date_reached = date_to_check <= cutoff
+    if date_reached:
+        return RES1
+
+
+try:
+    result = main()
+except Exception as e:
+    error_occurred = True
+    make_log(
+        "Error occurred in phase",
+        {"error": str(e), "traceback": format_exc()},
+        always=True,
+    )
+    case_id.write({"error_message": str(e)})
+
+
+if error_occurred and debug_logs:
+    logs.append({"message": "debug_logs", "logs": debug_logs})
+
+if logs:
+    log(json_dumps(logs, indent=2))]]></field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A2397 - OK RCU + verifica data decorrenza</field>
+        <field name="set_result_automatically">from_code</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0015</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A1577_-_Chiusura_Ordine_CRM" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C2242_-_Chiusura_Ordine_OK_E-CC01-0032'),ref('symple_triplet_phase_result_C1899_-_Errore_CRM_durante_Chiusura_Ordine_E-CC01-0033')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+logs = []
+
+
+def log_and_parse_response(response, log_message):
+    try:
+        json_data = response.json()
+        logs.append({"message": log_message, "data": json_data})
+        return json_data
+    except Exception:
+        logs.append({"message": log_message, "response_text": response.text})
+        return response.text
+
+
+def create_order_disconnect(asset_id, token):
+    url = "http://b2w-cpq-order-management-service/v1/order"
+    headers = {
+        "X-Auth-Request-Access-Token": "" + token,
+        "Content-Type": "application/json",
+        "generatesession": "true",
+    }
+    body = {
+        "obj_type": "Order",
+        "crm_accountcode": case_id.customer_id.user_sequence,
+        "accountcode": str(case_id.customer_id.id),
+        "type": "Disconnect",
+        "subtype": case_id.ticket_type_id.name,
+        "industry": "BSP Utility",
+        "commodity": "power" if case_id.service_point_ids[0].pod_id else "gas",
+        "order_date": case_id.disconnect_date.strftime("%Y-%m-%d"),
+        "contract": True,
+        "singlecontract": True,
+        "assets": [asset_id],
+        "options": {
+            "userLanguage": "en-US",
+            "remotePagination": True,
+            "itemsForPage": 10,
+            "cartItemsForPage": 10,
+        },
+    }
+
+    logs.append({"message": "Creating order", "data": {"body": body}})
+
+    response = request("POST", url, headers=headers, data=json_dumps(body))
+    json = log_and_parse_response(
+        response,
+        "Order creation response",
+    )
+
+    if response.status_code != 200:
+        raise ValidationError("Failed to create order")
+
+    return json
+
+
+def bind_catalog(config_id, catalog_id, token):
+    logs.append(
+        {
+            "message": "Binding catalog and order",
+            "data": {
+                "config_id": config_id,
+                "catalog_id": catalog_id,
+            },
+        }
+    )
+
+    headers = {
+        "X-Auth-Request-Access-Token": "" + token,
+        "Content-Type": "application/json",
+        "generatesession": "true",
+    }
+    url = "http://b2w-cpq-catalog-navigator-node-service/v1/configurations/{}/catalogs/{}".format(
+        config_id, catalog_id
+    )
+
+    response = request("GET", url, headers=headers)
+    json = log_and_parse_response(
+        response,
+        "Catalog binding response",
+    )
+
+    if response.status_code != 200:
+        raise ValidationError("Failed to set catalog id on order")
+
+    return json
+
+
+def checkout(config_id, token):
+    logs.append(
+        {
+            "message": "Binding catalog and order",
+            "data": {
+                "config_id": config_id,
+            },
+        }
+    )
+
+    headers = {
+        "X-Auth-Request-Access-Token": "" + token,
+        "Content-Type": "application/json",
+        "generatesession": "true",
+    }
+    url = "http://b2w-cpq-order-management-service/v1/order/{}".format(config_id)
+
+    response = request("POST", url, headers=headers, data="{}")
+    json = log_and_parse_response(
+        response,
+        "Checkout response",
+    )
+
+    if response.status_code != 200:
+        raise ValidationError("Failed to checkout")
+
+    return json
+
+
+try:
+    StagingArea = env["symple.pb.process.data"]
+    IrConfigParam = env["ir.config_parameter"].sudo()
+    token = IrConfigParam.get_b2w_access_token()
+
+    code = case_id.service_point_ids[0].code
+    asset = case_id.sudo().kv_store().get("asset")
+    catalog_id = asset["catalogid"]
+    logs.append({"message": "Asset loaded", "data": asset})
+    order = create_order_disconnect(asset["_id"], token)
+    order_id = order["_id"]
+    config_id = order["conf_id"]
+    logs.append({"message": "Order created", "data": order})
+    bind_catalog(config_id, catalog_id, token)
+    checkout(config_id, token)
+
+    kv_store = case_id.sudo().kv_store()
+    kv_store.set("order_id", order_id)
+    kv_store.set("asset_id", asset["_id"])
+    kv_store.set("config_id", order["conf_id"])
+    kv_store.set("contract_id", asset["contract_id"])
+
+    result = "OK"
+
+except Exception as e:
+    logs.append({"message": str(e), "traceback": format_exc()})
+    case_id.write(
+        {"error_message": "Errore durante l'esecuzione della fase: {}".format(str(e))}
+    )
+
+
+if logs:
+    log(json_dumps(logs))</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A1577 - Chiusura Ordine CRM</field>
+        <field name="set_result_automatically">from_code</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0016</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A1321_-_Errore_CRM__RC1_" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C1616_-_Risoluzione_Errore_E-CC01-0034')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','AMS')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A1321 - Errore CRM (RC1)</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0017</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A2398_-_Invio_ordine_CRM" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C1900_-_Integrazione_M2C_E-CC01-0035')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+logs = []
+
+
+def log_and_parse_response(response, log_message):
+    try:
+        json_data = response.json()
+        logs.append({"message": log_message, "data": json_data})
+        return json_data
+    except Exception:
+        logs.append({"message": log_message, "response_text": response.text})
+        return response.text
+
+
+def get_contract(contract_id, token):
+    response = request(
+        "GET",
+        "http://b2w-cpq-order-management-service/v1/contract/{}".format(contract_id),
+        headers={"X-Auth-Request-Access-Token": "" + token},
+    )
+
+    json = log_and_parse_response(response, "get_contract")
+
+    if response.status_code != 200:
+        raise ValidationError("Failed to download contract from B2W API")
+
+    return json
+
+
+def write_disconnect_date(asset_id, token):
+    dt = "{}T00:00:00.000+00:00".format(case_id.disconnect_date.isoformat())
+    body = {"disconnectdate": dt}
+
+    response = request(
+        "PATCH",
+        "http://b2w-cpq-order-management-service/v1/asset/{}".format(asset_id),
+        headers={"X-Auth-Request-Access-Token": "" + token},
+        data=json_dumps(body),
+    )
+
+    log_and_parse_response(response, "patch asset")
+
+    if response.status_code != 200:
+        raise ValidationError("Failed to patch asset")
+
+
+def order2asset(order_id, token):
+    url = "http://b2w-cpq-order-management-service/v1/order/asset/{}".format(order_id)
+    headers = {
+        "X-Auth-Request-Access-Token": "" + token,
+        "Content-Type": "application/json",
+        "generatesession": "true",
+    }
+
+    response = request("POST", url, headers=headers, data=json_dumps([]))
+    json = log_and_parse_response(
+        response,
+        "Order2Asset response",
+    )
+
+    if response.status_code != 200:
+        raise ValidationError("Failed to launch order2asset")
+
+    return json
+
+
+try:
+    IrConfigParam = env["ir.config_parameter"].sudo()
+    token = IrConfigParam.get_b2w_access_token()
+
+    kv_store = case_id.sudo().kv_store()
+
+    order_id = kv_store.get("order_id")
+    contract_id = kv_store.get("contract_id")
+    asset_id = kv_store.get("asset_id")
+
+    if not order_id or not contract_id:
+        raise ValidationError("Order ID or Contract ID not found on case")
+
+    order2asset(order_id, token)
+    logs.append({"message": "order2asset done"})
+
+    date_fmt = (case_id.disconnect_date or datetime.datetime.now()).strftime(
+        "%Y-%m-%dT%H:%M:%S.%f"
+    ) + "Z"
+
+    statemodel_result = IrConfigParam.update_b2w_statemodel(
+        "cessato",
+        sm_reason=case_id.ticket_type_id.name,
+        expected_date=date_fmt,
+        asset_id=asset_id,
+        token=token,
+    )
+    logs.append({"message": "Statemodel updates on asset", "data": statemodel_result})
+
+    write_disconnect_date(asset_id, token)
+
+    case_id.service_point_ids[0].sudo().write(
+        {
+            "state": "inactive",
+            "supply_end_date": datetime.datetime.today().strftime("%Y-%m-%d"),
+        }
+    )
+
+    contract = get_contract(contract_id, token)
+
+    if contract.get("status") == "disconnected":
+        statemodel_result = IrConfigParam.update_b2w_statemodel(
+            "cessato",
+            sm_reason=case_id.ticket_type_id.name,
+            expected_date=date_fmt,
+            contract_id=contract_id,
+            token=token,
+        )
+        logs.append(
+            {"message": "Statemodel updates on contract", "data": statemodel_result}
+        )
+        kv_store.set("is_contract_disconnected", True)
+    else:
+        kv_store.set("is_contract_disconnected", False)
+
+    logs.append({"message": "service point updated"})
+
+    result = "OK"
+
+except Exception as e:
+    logs.append({"message": str(e), "traceback": format_exc()})
+    case_id.write(
+        {"error_message": "Errore durante l'esecuzione della fase: {}".format(str(e))}
+    )
+
+
+if logs:
+    log(json_dumps(logs))</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A2398 - Invio ordine CRM</field>
+        <field name="set_result_automatically">from_code</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0018</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A0802_-_Integrazione_M2C" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C1904_-_In_attesa_esito_M2C_E-CC01-0036')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+logs = []
+
+ServicePoint = env["service.point"]
+
+try:
+    is_contract_done, contract_id = case_id.sudo().kv_store().get_many(
+        "is_contract_disconnected", "contract_id"
+    )
+    date_fmt = case_id.disconnect_date.strftime("%d%m%Y")
+
+    logs.append({"date": date_fmt})
+
+    next_phase_result = (
+        case_id.triplet_active_phase_id.allowed_phase_result_ids.filtered(
+            lambda x: x.wizard_result == "SUCCESS"
+        )[0]
+    )
+    ending_phase_result = (
+        next_phase_result.next_phase_id.allowed_phase_result_ids.filtered(
+            lambda x: x.wizard_result == "SUCCESS"
+        )[0].state_code
+    )
+
+    sp = case_id.service_point_ids[0]
+    bp = sp.billing_profile_id
+    podPdr = sp.pod_id if sp.pod_id else sp.pdr_id
+
+    json_dict = {
+        "caseId": str(case_id.id),
+        "flow": "m2c_passthrough",
+        "azione": {
+            "protocollo": str(case_id.id),
+            "case": case_id.ticket_type_id.name,
+            "cliente": {
+                "cCodiceBP": case_id.customer_id.golden_key,
+                "cCodiceCrm": case_id.customer_code,
+                "contrattiMandato": [
+                    {
+                        "cCodiceContrattoMandato": bp.name,
+                        "contratti": {
+                            "cCodiceContratto": contract_id,
+                            "forniture": [
+                                {
+                                    "cPodPdr": podPdr.code,
+                                    "cCodicePR": sp.code,
+                                    "cCausaleCessazione": case_id.ticket_type_id.name,
+                                    "cStatoFornitura": "CESSATO",
+                                    "dFineContrattoFornitura": date_fmt,
+                                }
+                            ],
+                        },
+                    }
+                ],
+            },
+        },
+        "m2c_callback_esito": ending_phase_result,
+    }
+
+    if is_contract_done:
+        json_dict["azione"]["cliente"]["contrattiMandato"][0]["contratti"][
+            "dFineContratto"
+        ] = date_fmt
+
+    has_active_points = ServicePoint.search(
+        [("client_id", "=", case_id.customer_id.id), ("state", "!=", "inactive")]
+    ).exists()
+
+    if not has_active_points:
+        json_dict["azione"]["cliente"]["xStatoBp"] = "CESSATO"
+
+    tenant_id = env["ir.config_parameter"].sudo().get_param("m2c_header_tenant_id")
+    org_token = env["ir.config_parameter"].sudo().get_param("m2c_header_org_token")
+    token = env["symple.pb.launcher"].get_access_token()
+    headers = {
+        "tenantId": tenant_id,
+        "orgToken": org_token,
+        "Content-Type": "application/json",
+        "X-Auth-Request-Access-Token": token,
+    }
+
+    logs.append({"message": "m2c", "data": json_dict})
+
+    m2c_url = "http://b2w-symphony-rest-service/api/symphony/process-instances/M2C_passthrough"
+    response = request("POST", m2c_url, headers=headers, data=json_dumps(json_dict))
+    result = "OK"
+
+
+except Exception as e:
+    logs.append({"message": str(e), "traceback": format_exc()})
+    prev = case_id.info_message + "\n" if case_id.info_message else ""
+    case_id.write({"info_message": prev + str(e)})
+
+if logs:
+    log(json_dumps(logs))</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A0802 - Integrazione M2C</field>
+        <field name="set_result_automatically">from_code</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0019</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A0803_-_In_attesa_esito_M2C" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C1006_-_OK_Integrazione_M2C_E-CC01-0037'),ref('symple_triplet_phase_result_C2551_-_OK_Intregrazione_M2C_-_Fatture_di_Storno_da_emettere_E-CC01-0038'),ref('symple_triplet_phase_result_C2552_-_Elaborazione_bloccata_nel_M2C_E-CC01-0039')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A0803 - In attesa esito M2C</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0020</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A1836_-_Apertura_case_figlio" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C2550_-_case_creato_E-CC01-0040')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A1836 - Apertura case figlio</field>
+        <field name="set_result_automatically">from_code</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0021</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A1595_-_Invio_Annullamento_alla_Market_Communication" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C1019_-_Inviata_E-CC01-0041')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+logs = []
+bypass = False
+
+
+def _hub(x):
+    return x.flow_code == "HUB"
+
+
+def _0100(x):
+    return x.flow_code == "0100"
+
+
+def get_apr_reason():
+    kv_store = case_id.sudo().kv_store()
+    reason_code = kv_store.get("annulment_wizard_motivation")
+    map_motivazione = {
+        "RC01": "Annullamento RC per esecuzione di altra prestazione",
+        "RC02": "Annullamento RC per disattivazione della fornitura",
+        "RC04": "Revoca risoluzione per pratica errata",
+        "RG01": "Revoca RCG per esecuzione di altra prestazione",
+        "RG03": "Revoca risoluzione per errata trasmissione",
+    }
+
+    return reason_code, map_motivazione.get(reason_code, "")
+
+
+def get_last_hub():
+    return case_id.market_comm_event_log_ids.filtered(_hub)
+
+
+def get_last_0100():
+    logs = case_id.market_comm_event_log_ids.filtered(_0100)
+    return logs[-1]
+
+
+def main():
+    ifs_data_message = None
+    sp = case_id.service_point_ids[0]
+    is_ele = sp.pod_id.exists()
+
+    log_hub = get_last_hub()
+    log_100 = get_last_0100()
+
+    if not log_hub or not log_100:
+        raise Exception("Payload HUB e 0100 non recuperati.")
+
+    content_hub = json_loads(log_hub.inner_payload)
+    content_100 = json_loads(log_100.inner_payload)
+
+    causale, motivazione = get_apr_reason()
+    cp_utente = content_hub.get("CP_UTENTE")
+    cp_gestore = content_100.get("CP_GESTORE")
+
+    ifs_data_message = {
+        "COD_SERVIZIO": "APR",
+        "COD_FLUSSO": "0050",
+        "CP_GESTORE_ANN": cp_gestore,
+        "CP_UTENTE_ANN": cp_utente,
+        "COD_CAUSALE": causale,
+        "MOTIVAZIONE": motivazione,
+        "COD_POD_PDR": sp.pod_id.code if is_ele else sp.pdr_id.code,
+        "SETTORE": "G",
+        "NOTE": "",
+        "EMAIL": "",
+        "COD_RICHIESTA": content_hub.get("COD_RICHIESTA"),
+        "OWNER": "SORGE",
+    }
+
+    ifs_dict = {
+        "ifs_code": "APR",
+        "case_id": str(case_id.id),
+        "ifs_data_message": ifs_data_message,
+        "is_annullment": True,
+        "cp_utente": cp_utente,
+        "cp_gestore": cp_gestore,
+    }
+
+    ifs_json = json_dumps(ifs_dict)
+    tenant_id = env["ir.config_parameter"].sudo().get_param("m2c_header_tenant_id")
+    org_token = env["ir.config_parameter"].sudo().get_param("m2c_header_org_token")
+    headers = {"tenantId": tenant_id, "orgToken": org_token}
+    btw_url = "http://b2w-symphony-rest-service/api/symphony/process-instances/ml_IFS_passthrough"
+    response = request("POST", btw_url, headers=headers, data=ifs_json)
+
+    if str(response.status_code) != "200":
+        raise ValidationError(str(response.status_code) + " " + str(response.text))
+
+    return "OK"
+
+
+try:
+    result = main()
+except Exception as e:
+    logs.append({"message": str(e), "traceback": format_exc()})
+    prev = case_id.info_message + "\n" if case_id.info_message else ""
+    case_id.write({"error_message": str(e)})
+
+    result = "KO"
+
+
+if logs:
+    log(json_dumps(logs))</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A1595 - Invio Annullamento alla Market Communication</field>
+        <field name="set_result_automatically">from_code</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0022</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A1767_-_In_attesa_check_IFS_Annullamento" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C2475_-_OK_-_Ammissibilit__Annullamento_Hub_E-CC01-0042'),ref('symple_triplet_phase_result_C2476_-_KO_-_Ammissibilit__Annullamento_Hub_E-CC01-0043'),ref('symple_triplet_phase_result_C1449_-_KO_controlli_RCU___Data_decorrenza_E-CC01-0045'),ref('symple_triplet_phase_result_C1448_-_OK_controlli_RCU_E-CC01-0046'),ref('symple_triplet_phase_result_C1763_-_Annullamento_passivo_dal_SII_E-CC01-0047'),ref('symple_triplet_phase_result_C2599_-_annullamento_confermato_E-CC01-00082')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A1767 - In attesa check IFS Annullamento</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0023</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A2562_-_verifica_avvio_gestione_manuale_annullamento" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C2508_-_gestione_fuori_linea_E-CC01-0048'),ref('symple_triplet_phase_result_C2509_-_Da_gestire_nuovo_invio_automatico_E-CC01-0049'),ref('symple_triplet_phase_result_C1449_-_KO_controlli_RCU___Data_decorrenza_E-CC01-0050'),ref('symple_triplet_phase_result_C1448_-_OK_controlli_RCU_E-CC01-0051'),ref('symple_triplet_phase_result_C1763_-_Annullamento_passivo_dal_SII_E-CC01-0052')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','BOT')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A2562 - verifica avvio gestione manuale annullamento</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0024</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A2142_-_Invio_alla_marketcom_annullamento_forzato" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C1019_-_Inviata_E-CC01-0053')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+logs = []
+bypass = True
+
+
+def get_apr_reason():
+    kv_store = case_id.sudo().kv_store()
+    reason_code = kv_store.get("annulment_wizard_motivation")
+    map_motivazione = {
+        "RC01": "Annullamento RC per esecuzione di altra prestazione",
+        "RC02": "Annullamento RC per disattivazione della fornitura",
+        "RC04": "Revoca risoluzione per pratica errata",
+        "RG01": "Revoca RCG per esecuzione di altra prestazione",
+        "RG03": "Revoca risoluzione per errata trasmissione",
+    }
+
+    return reason_code, map_motivazione.get(reason_code, "")
+
+
+try:
+    sp = case_id.service_point_ids[0]
+    podPdr = sp.pod_id if sp.pod_id else sp.pdr_id
+    cod_causale, motivazione = get_apr_reason()
+
+    tenant_id = env["ir.config_parameter"].sudo().get_param("m2c_header_tenant_id")
+    org_token = env["ir.config_parameter"].sudo().get_param("m2c_header_org_token")
+    headers = {"tenantId": tenant_id, "orgToken": org_token}
+    ok_payload = {
+        "refName": "Annulment",
+        "refId": case_id.symphonie_process,
+        "messageProcessVars": {
+            "ifs_code": "APR",
+            "bypass": bypass,
+            "aprInfo": {
+                "COD_CAUSALE": cod_causale,
+                "MOTIVAZIONE": motivazione,
+                "COD_POD_PDR": podPdr.code,
+            },
+        },
+    }
+
+    url = env["ir.config_parameter"].sudo().get_param("b2w_wake_up_process_url")
+    payload = json_dumps(ok_payload)
+    response = request("POST", url, data=payload, headers=headers)
+
+    if response.status_code != 200:
+        raise ValidationError("Failed to launch VT.0040")
+
+    result = "OK"
+
+except Exception as e:
+    prev = case_id.info_message + "\n" if case_id.info_message else ""
+    case_id.write({"info_message": prev + str(e)})
+
+log(json_dumps(logs))</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A2142 - Invio alla marketcom annullamento forzato</field>
+        <field name="set_result_automatically">from_code</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0025</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A2143_-_In_attesa_check_IFS_Annullamento_forzato" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C2225_-_KO_-_Ammissibilit__Hub_E-CC01-0054'),ref('symple_triplet_phase_result_C2224_-_OK_-_Ammissibilit__Hub_E-CC01-0055')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A2143 - In attesa check IFS Annullamento forzato</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0026</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A1732_-_Gestione_scarti_da_cruscotto_annullamento" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C2416_-_risottomessa_da_cruscotto_E-CC01-0056'),ref('symple_triplet_phase_result_C1931_-_Errore_non_rilavorabile_E-CC01-0057'),ref('symple_triplet_phase_result_C1449_-_KO_controlli_RCU___Data_decorrenza_E-CC01-0058'),ref('symple_triplet_phase_result_C1448_-_OK_controlli_RCU_E-CC01-0059'),ref('symple_triplet_phase_result_C1763_-_Annullamento_passivo_dal_SII_E-CC01-0060')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A1732 - Gestione scarti da cruscotto annullamento</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0027</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A1832_-_gestione_scarti_da_cruscotto_annullamento_forzato" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C2416_-_risottomessa_da_cruscotto_E-CC01-0061'),ref('symple_triplet_phase_result_C1931_-_Errore_non_rilavorabile_E-CC01-0062'),ref('symple_triplet_phase_result_C1449_-_KO_controlli_RCU___Data_decorrenza_E-CC01-0063'),ref('symple_triplet_phase_result_C1448_-_OK_controlli_RCU_E-CC01-0064')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A1832 - gestione scarti da cruscotto annullamento forzato</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0028</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A0833_-_In_attesa_ricezione_Ammissibilit__Annullamento" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C1037_-_Ammissibilit__OK_E-CC01-0065'),ref('symple_triplet_phase_result_C1038_-_Ammissibilit__KO_E-CC01-0066'),ref('symple_triplet_phase_result_C1449_-_KO_controlli_RCU___Data_decorrenza_E-CC01-0067'),ref('symple_triplet_phase_result_C1448_-_OK_controlli_RCU_E-CC01-0068'),ref('symple_triplet_phase_result_C1763_-_Annullamento_passivo_dal_SII_E-CC01-0069')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A0833 - In attesa ricezione Ammissibilità Annullamento</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0029</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A0366_-_In_attesa_Esito_finale_annullamento" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C1063_-_Esito_finale_Annullamento_OK_E-CC01-0070'),ref('symple_triplet_phase_result_C1064_-_Esito_finale_Annullamento_KO_E-CC01-0071'),ref('symple_triplet_phase_result_C1449_-_KO_controlli_RCU___Data_decorrenza_E-CC01-0072'),ref('symple_triplet_phase_result_C1448_-_OK_controlli_RCU_E-CC01-0073'),ref('symple_triplet_phase_result_C1763_-_Annullamento_passivo_dal_SII_E-CC01-0074')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A0366 - In attesa Esito finale annullamento</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0030</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A0809_-_Case_Annullato" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+if case_id.matrix_process_id:
+  case_id.close_matrix_process()
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','Cancelled')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A0809 - Case Annullato</field>
+        <field name="set_result_automatically">from_code</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0031</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A0810_-_Case_Lavorato" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="child_case">False</field>
+        <field name="code">if case_id.matrix_process_id:
+  case_id.close_matrix_process()</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','Done')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A0810 - Case Lavorato</field>
+        <field name="set_result_automatically">from_code</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0032</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A1833_-_Case_annullato_da_APR" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','Cancelled')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A1833 - Case annullato da APR</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0033</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A1835_-_Case_annullato_da_APN" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','Cancelled')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A1835 - Case annullato da APN</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0034</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A0811_-_Lavorato_KO" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="child_case">False</field>
+        <field name="code">if case_id.matrix_process_id:
+  case_id.close_matrix_process(status="ERROR")</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','Done KO')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A0811 - Lavorato KO</field>
+        <field name="set_result_automatically">from_code</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="phase_code">F-CC01-0035</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A1590_-_Verifica_Tipologia_Apertura_Case" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C2251_-_Apertura_Case_Manuale_E-CC01-0001-01'),ref('symple_triplet_phase_result_C2252_-_Apertura_Case_Automatica_C')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+try:
+  is_automatic = case_id.is_automatic_case
+  if is_automatic:
+    result = "AUTOMATICO"
+  else:
+    result = "MANUALE"
+except Exception as e :
+  case_id.write({
+    'info_message':(case_id.info_message + "\n" + str(e)) if case_id.info_message else str(e)
+  })
+
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','New')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A1590 - Verifica Tipologia Apertura Case</field>
+        <field name="set_result_automatically">from_code</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A1001___Creazione_Case_di_Risoluzione_Contrattuale_Automatica" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C1401_-_Risoluzione_contrattuale_OK_E-CC01-0001-03')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+logs = []
+
+
+def main():
+    if not case_id.service_point_ids:
+        raise ValidationError(
+            "Il case è stato aperto senza service point"
+        )
+        
+    sp = case_id.service_point_ids[0]
+
+    if sp.state != "active":
+        raise ValidationError("Il service point non è in stato attivo.")
+
+    return "OK"
+
+
+try:
+    result = main()
+
+
+except Exception as e:
+    logs.append({"message": str(e), "traceback": format_exc()})
+    case_id.write(
+        {"error_message": "Errore durante l'esecuzione della fase: {}".format(str(e))}
+    )
+
+if logs:
+    log(json_dumps(logs))</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A1001 – Creazione Case di Risoluzione Contrattuale Automatica</field>
+        <field name="set_result_automatically">from_code</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A1556_-_Verica_commodity" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C2222___Commodity_Gas_E-CC01-0001-04'),ref('symple_triplet_phase_result_C2221_-_Commodity_Elettricit__E-CC01-0001-06')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+sp = case_id.service_point_ids[0]
+
+if sp.pod_id:
+    result = "ELE"
+elif sp.pdr_id:
+    result= "GAS"</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A1556 - Verica commodity</field>
+        <field name="set_result_automatically">from_code</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A2598_-_Invio_Pec" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C1019_-_Inviata_E-CC01-0001-05')])]"/>
+        <field name="automatic_phase_result_id" ref="symple_triplet_phase_result_C1019_-_Inviata_E-CC01-0001-05"/>
+        <field name="automatic_template_id" model="mail.template" eval="obj().search([('name','=','TEST PEC TG (copia)')])" />
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','Customer Care')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_mail_managed">manually</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">True</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A2598 - Invio Pec</field>
+        <field name="set_result_automatically">from_email</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A2338_-_Inserimento_Pratica" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C3118_-_KO_AtoA_pdc_E-CC01-0014'),ref('symple_triplet_phase_result_C3117_-_OK_pratica_inserita_E-CC01-00081')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A2338 - Inserimento Pratica</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A2561_-_verifica_stato_invio_pratica_da_annullare" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C3120_-_annullamento_da_gestire_E-CC01-00083'),ref('symple_triplet_phase_result_C2599_-_annullamento_confermato_E-CC01-00084')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A2561 - verifica stato invio pratica da annullare</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+    <record id="symple_triplet_phase_A0832_-_Invio_Richiesta_Annullamento" model="symple.triplet.phase">
+        <field name="active">True</field>
+        <field name="allowed_phase_result_ids" model="symple.triplet.phase.result" eval="[(6, 0, [ref('symple_triplet_phase_result_C3118_-_KO_AtoA_pdc_E-CC01-0044'),ref('symple_triplet_phase_result_C2875_-_OK_-_Inviato_Annullamento_al_SII_E-CC01-00085')])]"/>
+        <field name="child_case">False</field>
+        <field name="code"># Available variables:
+#  - case_id: the case that just reached this phase
+#  - request: allows you to make HTTP requests (method, url, headers, data)
+#  - json_dumps: allows you to use JSON.dumps to convert an object into a json
+#  - json_load: allows you to use JSON.load to convert a json into an object
+#  - env: Odoo Environment on which the action is triggered
+#  - time, datetime, dateutil, timezone: useful Python libraries
+#  - float_compare: Odoo function to compare floats based on specific precisions
+#  - ValidationError: Warning Exception to use with raise
+#  - Command: x2Many commands namespace
+#  - OrderedDict: ordered dictionaries
+#  - log: log(message, level='info'): logging function to record debug information in ir.logging table
+#    (line = case id, func = phase name)
+#  - format_exc: forwarded from traceback.format_exc - returns str stack trace of last exception thrown
+#  - first: forwarded from odoo.fields.first - safely gets first element of recordset
+# To return a result, assign: result = {...}
+# WARNING: if return = False or return value is not in the result table or no result is returned at all,
+# phase result will not be set.
+
+
+
+</field>
+        <field name="helpdesk_group_id" model="helpdesk.team" eval="obj().search([('name','=','SYSTEM-Sorgenia')])" />
+        <field name="helpdesk_stage_id" model="helpdesk.stage" eval="obj().search([('name','=','In Progress')])" />
+        <field name="is_a_postalizer_phase">False</field>
+        <field name="is_compute_refund">False</field>
+        <field name="is_dl">False</field>
+        <field name="is_needs_child_case">False</field>
+        <field name="is_pick_refund_template">False</field>
+        <field name="is_process_managed">False</field>
+        <field name="is_quote_accepted">False</field>
+        <field name="is_quote_sent">False</field>
+        <field name="is_timeout">False</field>
+        <field name="is_voidable">False</field>
+        <field name="name">A0832 - Invio Richiesta Annullamento</field>
+        <field name="workflow_id" ref="symple_workflow_ML_-_RISOLUZIONE_CONTRATTUALE"/>
+        <field name="is_externally_integrated">False</field>
+        <field name="is_process_cancellable_relaunchable">False</field>
+        <field name="wizard_info">{"key":"value"}</field>
+        <field name="check_closed_child_tickets">False</field>
+    </record>
+
+</data>
+</odoo>
+
+Processed_records: 42
+Managed records: 42