@voctiv/agent-sdk 0.2.15 → 0.2.16

package/README.md

@@ -116,6 +116,14 @@ const maxAttempts = parseRecallCount(context.dialogParams?.recall_count);
 
 `defineScript(fn)` marks the default export as the script entry point. It returns the same function and exists to give TypeScript the correct `ScriptContext` shape.
 
+**Three different “context” names:**
+
+| Name | Meaning |
+| --- | --- |
+| `ScriptContext` | Top-level injection: `{ channel, logger, context, platform }` |
+| `context` (`ScriptDialogContext`) | Dialog identity, params, routing snapshot, `env$`, headless — see [Dialog Context](#dialog-context-and-persisted-env) |
+| `options.context` on `platform.nlu.extract` | Opaque NLU disambiguation string/JSON — **not** dialog context |
+
 `ScriptContext` is the top-level object passed to a script:
 
 - `channel` is the media channel for SIP, WS, ASR, TTS, audio playback, LLM, and structured data messages.
@@ -220,19 +228,43 @@ If the call terminates before media becomes available, deferred audio resolves a
 On **SIP channels**, `channel.sip` exposes raw signalling beyond call state — useful for
 carrier routing, diversion chains, and vendor SDP attributes.
 
+#### When to use what
+
+| Need | API | When |
+| --- | --- | --- |
+| Routing / identity / locale from the **inbound INVITE** (`Diversion`, `X-Trunk-Id`, `X-Neuro-UUID`, `X-language`, …) | `channel.sip.inviteSipHeaders` | Call **start** only (snapshot) |
+| Peer signal **during** the call (e.g. mid-call language in INFO body) | `channel.sip.sipInfo$` | After subscribe; each INFO |
+| DTMF digits | `channel.sip.dtmf$` | Prefer over parsing INFO |
+| SDP / codec / connection | `remoteSdp` / `getRemoteSdpDetails()` | May change (183 / 200 / re-INVITE) |
+| SIP response code / phrase (180, 486, …) | `sipSignal$` | Low-level; **no** response headers |
+| Live SIP headers on 200 / re-INVITE / BYE | — | **Not exposed** |
+
+Decision guide:
+
+- Value from the inbound INVITE at call start → `inviteSipHeaders`
+- Mid-call signal from peer INFO → `sipInfo$` (`contentType` + `body` only)
+- DTMF → `dtmf$`
+- Media description → `remoteSdp` / `getRemoteSdpDetails()`
+- Live SIP response headers → not available (`sipSignal$` has status/SDP only)
+
+**Locale pattern:** read start language from `inviteSipHeaders` (e.g. `X-language`). Mid-call changes only work if the peer puts the language in the INFO **body** — INFO SIP headers are not forwarded. Monolingual agents can ignore both and use `context.language` / config.
+
+Outbound INVITE headers you **send** go through `platform.call({ protoAdditional })` or `makeCall` options — not `inviteSipHeaders` (read-only inbound snapshot). SIP metadata does not auto-update `context` or `platform.dialog`.
+
 #### INVITE headers (`inviteSipHeaders`)
 
 Snapshot of SIP headers from an **inbound INVITE** at call setup. Includes standard and
-extension headers (`Diversion`, `P-Asserted-Identity`, `X-Trunk-Id`, `X-Neuro-UUID`, …).
+extension headers (`Diversion`, `P-Asserted-Identity`, `X-Trunk-Id`, `X-Neuro-UUID`, `X-language`, …).
 
 | Property | Updates during call? |
 | --- | --- |
-| `inviteSipHeaders` | **No** — INVITE snapshot only; outbound B-legs usually `undefined` |
+| `inviteSipHeaders` | **No** — INVITE snapshot only; outbound B-legs / WS / headless usually `undefined` |
 
 ```ts
 const h = channel.sip.inviteSipHeaders;
 const diversion = h?.Diversion; // string | string[] when multiple hops
 const trunkId = h?.['X-Trunk-Id'];
+const lang = h?.['X-language'];
 ```
 
 Header names match what the host stack exposes (case-sensitive). Duplicate headers become
@@ -259,7 +291,9 @@ attributes. It is not a full SDP validator — use `remoteSdp` when you need the
 
 #### SIP INFO (`sipInfo$`)
 
-Live stream of incoming SIP INFO messages (`contentType` + `body`). Prefer `dtmf$` for DTMF.
+Live stream of incoming SIP INFO messages. Each event is `{ contentType, body }` only —
+**INFO request headers are not exposed**. Prefer `dtmf$` for DTMF. Does not update
+`inviteSipHeaders`.
 
 ```ts
 channel.sip.sipInfo$.subscribe(({ contentType, body }) => {
@@ -293,11 +327,14 @@ the per-event `sdp` on `sipSignal$`.
 - `bridge(other)` to cross-connect two SIP channels.
 
 `makeCall()` and `bridge()` are supported on SIP channels. The returned B-leg is a full
-`MediaChannel` with the same API as the main channel. WS and headless channels do not create real SIP legs.
+`MediaChannel` with the same API as the main channel. WS and headless channels cannot create real SIP
+legs, so both methods **throw** there rather than returning an inert leg you could talk into
+unnoticed. Guard them with `context.headless` or `channel.type` when a script runs in both modes.
 
 ### `channel.sip` Reference
 
-SIP-only unless noted. WS/headless: most methods are no-ops; `state` behaves as synthetic `active`.
+SIP-only unless noted. WS/headless: most methods are no-ops and `state` behaves as synthetic
+`active`, except `makeCall()` and `bridge()`, which throw.
 
 | Member | Description |
 | --- | --- |
@@ -308,10 +345,10 @@ SIP-only unless noted. WS/headless: most methods are no-ops; `state` behaves as
 | `early$` | Emits once when RTP is up before final answer |
 | `answered$` | Emits once on 200 OK |
 | `dtmf$` | Remote DTMF digits (`DtmfEvent`: `digit`, `duration`) |
-| `sipInfo$` | Live incoming SIP INFO (`SipInfo`: `contentType`, `body`) |
-| `sipSignal$` | Low-level SIP stack events (`SipSignal`; `sdp` only on that callback) |
+| `sipInfo$` | Mid-call SIP INFO (`contentType` + `body` only; INFO headers not exposed) |
+| `sipSignal$` | Low-level stack events (`statusCode` / `statusPhrase` / optional `sdp`; no headers) |
 | `remoteSdp` | Latest negotiated remote SDP body; updates when new SDP arrives |
-| `inviteSipHeaders` | Inbound INVITE header snapshot (`SipInviteHeaders`); does not update |
+| `inviteSipHeaders` | Start-of-call inbound INVITE header snapshot; does not update |
 | `getRemoteSdpDetails()` | Parse `remoteSdp` → `ParsedSdpDetails` (session + `a=` attributes) |
 | `sendProgress()` | Inbound: send 183 Session Progress → `early` |
 | `waitForEarly()` | Await `early` or `active` (Promise) |
@@ -327,8 +364,8 @@ SIP-only unless noted. WS/headless: most methods are no-ops; `state` behaves as
 
 Prefer `dtmf$` over `sipInfo$` for DTMF. Prefer `state$` / `early$` / `answered$` over raw
 `sipSignal$` for call lifecycle. Use `remoteSdp` / `getRemoteSdpDetails()` for negotiated
-media description; use `inviteSipHeaders` for routing headers from the inbound INVITE.
-See **SIP Signalling Metadata** above.
+media description; use `inviteSipHeaders` for start-of-call INVITE headers and `sipInfo$`
+for mid-call INFO body. See **When to use what** under SIP Signalling Metadata above.
 
 ### SIP Bridge
 
@@ -592,7 +629,7 @@ When phrase persistence is enabled, `preload()` can store decoded audio for late
 
 `ttsStrategy` controls how text is chunked:
 
-- `sentence`: split on sentence boundaries and synthesize each sentence. This is the default.
+- `sentence`: split on sentence boundaries and synthesize each sentence. This is the default. Only one sentence is synthesized at a time; when synthesis of N finishes, N+1 starts immediately while N continues playing from the mixer queue. Sentence N is fired as soon as its text is complete — it never waits for sentence N+1. For ElevenLabs HTTP TTS, each request gets `previous_text` / `next_text` when those neighbor texts are already available (e.g. full string already split); on an LLM stream typically only `previous_text` is known at fire time. Scripts do not need to set these fields. `eleven_v3` does not support those fields (API 400), so they are omitted for that model. The TTS cache key is still the sentence text only (neighbors are not part of the key), so cache hits may replay audio synthesized under a different neighbor context.
 - `streaming`: send chunks incrementally for streaming-capable vendors.
 - `full`: accumulate the whole input and synthesize it as one segment after the input completes.
 
@@ -931,7 +968,7 @@ return {
 };
 ```
 
-- **`output`** — stored in dialog stats / host persistence.
+- **`output`** — stored in dialog stats / host persistence. This is **not** the LE `dialog.result` lifecycle column — that is `platform.dialog.result` (see [Dialog State](#dialog-state)).
 - **`error`** — optional; usually auto-populated on crash, but scripts may set it explicitly.
 
 **Do not** return `env` from the script. Persist state via `context.env$`; the runtime snapshots it
@@ -947,6 +984,8 @@ messaging, etc.
 **`context.headless === true` only means “no live SIP/media”.** It does **not** tell you whether
 the run is before or after a call. For that, use `getScriptPhase`.
 
+The return value is the `ScriptPhase` union — one of the phases in the table below.
+
 | Phase | `context.headless` | When | Typical `context.entryPoint` |
 |-------|-------------------|------|--------------------------------|
 | `before_call` | `true` | Dialog queue / bulk outbound **before** the first platform call (often schedules `platform.call`) | empty, `main`, `default` |
@@ -1013,7 +1052,7 @@ export default defineScript(async ({ channel, context, logger, platform }) => {
 
 `platform` exposes platform operations.
 
-`platform.nlu.extract(utterance, options?)` runs intent/entity extraction. If `options.context` is omitted, current dialog params are serialized and used as NLU context.
+`platform.nlu.extract(utterance, options?)` runs intent/entity extraction. If `options.context` is omitted or `null`, the runtime sends **no** NLU context — there is no auto-fill from dialog params or `flag`. Pass it explicitly when needed (logic-executor scripts usually pass `context.flag`). Default NLU language comes from the LE agent (`_nlu.language`), not `context.lang`.
 
 `platform.nlu.extract$()` is an Observable wrapper — one `extract()` call per subscription, not a streaming NLU session.
 
@@ -1021,20 +1060,64 @@ export default defineScript(async ({ channel, context, logger, platform }) => {
 const result = await platform.nlu.extract('I want to reschedule', {
   intents: ['reschedule', 'cancel'],
   entities: ['date', 'time'],
+  context: context.flag,
   use_synonyms: true,
 });
 ```
 
-Platform APIs (`platform.nlu`, `platform.call`, dialog writes, messaging, phrase records) are available when the host enables platform integration.
+Platform APIs (`platform.nlu`, `platform.call`, dialog writes, messaging, phrase records) are available when the host enables platform integration (`context.legacyV3Compat`).
 
 ### Dialog State
 
+`platform.dialog` reads and writes the LE **dialog row** — not SIP media and not the script return value.
+
+#### What `platform.dialog.result` is
+
+`platform.dialog.result` maps to the PostgreSQL column **`dialog.result`**: the **lifecycle status** of the dialog entity in the CMS / offline queue (in queue, in progress, closed). It is **not** the outcome of a SIP leg.
+
+| Value | Meaning |
+| --- | --- |
+| `null` | Often after-call continuation: dialog re-enters queue-api, then becomes `queued` |
+| `queued` | In the offline queue, not yet claimed |
+| `pending` | In progress (live SIP/WS or claimed queue row) |
+| `done` | Dialog closed successfully (terminal for the pipeline) |
+| `error` | Dialog closed with a logic/runtime error |
+
+The **host** also moves these statuses (live session → `pending`; shutdown without continuation → often `done` / `error`; automatic recall → `pending`; after-call chain → `null` + `entry_point` in params). Scripts set `platform.dialog.result` when they want to **explicitly** fix the LE dialog status (commonly `'done'` in a headless after-call handler). That does **not** replace `channel.sip.hangup()`.
+
+#### Do not confuse
+
+| API | Layer | Does | Does not |
+| --- | --- | --- | --- |
+| `platform.dialog.result` | LE `dialog` row | Lifecycle status (`done`, `pending`, …) | Hang up SIP; equal `call.result`; equal `ScriptResult.output` |
+| `platform.dialog.entryPoint` | LE `dialog.params` | Persist routing hint for later headless/queue runs | Change SIP state; select another script export |
+| `context.entryPoint` | `ScriptDialogContext` | **Snapshot** of `entry_point` at script start (`getScriptPhase`) | Persist if you assign it — write via `platform.dialog.entryPoint` |
+| `return { output }` / `ScriptResult` | Script return | dialog_stats / host dump | LE `dialog.result` column |
+| `channel.sip.hangup()` / `terminated$` | Media leg | End or observe SIP/WS media | Set `platform.dialog.result` by itself |
+| `call.result` (LE call row) | Per-call | SIP terminal code/phrase for CMS logs | Same as `dialog.result` |
+
+There is no `context.result` field — read/write dialog lifecycle only through `platform.dialog.result`.
+
+#### `entryPoint` write vs read
+
+```ts
+// Persist routing for the next offline run (dialog.params.entry_point)
+platform.dialog.entryPoint = 'on_recall';
+
+// Snapshot for this run — use with getScriptPhase(context)
+logger.log('branch', { entryPoint: context.entryPoint });
+```
+
+`ScheduleCallOptions.entryPoint` on `platform.call()` is stored on the **call** row at schedule time — different from assigning `platform.dialog.entryPoint` mid-script.
+
+#### Example
+
 ```ts
 platform.dialog.entryPoint = 'on_recall';
 platform.dialog.result = 'done';
 ```
 
-Setters update the local value immediately and persist to the platform asynchronously. They are not awaitable and should not be used as transactional writes.
+Setters update the local value immediately and persist asynchronously. They are not awaitable and should not be used as transactional writes. See [examples/after-call-continuation.ts](./examples/after-call-continuation.ts).
 
 ### Platform-Scheduled Calls
 
@@ -1350,7 +1433,7 @@ Agents with both CMS contact-rules and diagram `on_failed_call` handlers use the
 recall fields on `context` are informational unless your script passes them explicitly.
 
 `context.attempt` is the current recall attempt counter from `dialog.params.attempt` (starts at 0).
-`context.entryPoint` is the routing branch for this run (e.g. after a failed call).
+`context.entryPoint` is the routing branch **snapshot** for this run (from `dialog.params.entry_point` at start). To persist a new value, assign `platform.dialog.entryPoint` — see [Dialog State](#dialog-state).
 
 ```ts
 // Use effective values when scheduling the next outbound leg
@@ -1397,7 +1480,7 @@ Important fields:
 - `context.flag`: business flag.
 - `context.initialData`: shallow snapshot of params at script start.
 - `context.dialogParams`: live param map for the run.
-- `context.entryPoint`: current routing entry point (see [Script Lifecycle](#script-lifecycle-getscriptphase)).
+- `context.entryPoint`: routing entry point **snapshot** at script start (see [Script Lifecycle](#script-lifecycle-getscriptphase)); persist changes via `platform.dialog.entryPoint`.
 - `context.attempt`: current recall attempt number (`dialog.params.attempt`; use with `phase === 'online'`).
 - `context.recallCount` / `context.recallDelay`: effective recall settings for this dialog/call.
 - `context.agent?.recallCount` / `context.agent?.recallDelay`: CMS agent defaults (immutable snapshot).
@@ -1405,6 +1488,8 @@ Important fields:
 - `context.runTime`: async execution budget helper.
 - `context.env$`: persisted dialog environment as an RxJS `BehaviorSubject`.
 
+Dialog lifecycle status (`dialog.result`) is **not** on `context` — use `platform.dialog.result` ([Dialog State](#dialog-state)).
+
 Use `env$` for persisted script state:
 
 ```ts
@@ -1440,8 +1525,9 @@ WS channels behave like active media channels:
 Headless channels are for offline, queue, or messaging sessions:
 
 - Audio methods are no-ops that log warnings.
-- SIP methods are mostly no-ops.
-- `createAsr()` returns an inert handle.
+- SIP methods are no-ops, except `makeCall()` and `bridge()`, which throw: there is no real leg to
+  create, and a silent no-op would hide the mistake.
+- `createAsr()` returns an inert handle whose observables complete immediately.
 - LLM, NLU, messaging, platform calls, dialog state, and `env$` still work.
 
 Use `context.headless` plus `getScriptPhase(context)` when a script must behave differently without a

package/dist/types/events.d.ts

@@ -5,11 +5,18 @@ export interface DtmfEvent {
     /** Duration of the tone in milliseconds, normalized by the channel when available. */
     duration: number;
 }
-/** Incoming SIP INFO message on a live SIP call leg. */
+/**
+ * Incoming SIP INFO on a live call leg — mid-call signalling only.
+ *
+ * The host exposes **`contentType` + `body` only**. SIP headers on the INFO
+ * request (e.g. `X-language`) are **not** forwarded. Prefer
+ * {@link import('./sip').ChannelSip.dtmf$} for DTMF. Start-of-call INVITE
+ * headers are {@link import('./sip').ChannelSip.inviteSipHeaders}, not this type.
+ */
 export interface SipInfo {
     /** MIME content type (e.g. `"application/dtmf-relay"`, `"application/xml"`). */
     contentType: string;
-    /** Raw message body as received from the stack. */
+    /** Raw message body as received from the stack (not INFO SIP headers). */
     body: string;
 }
 /** Low-level Sofia SIP stack state-change event (see also {@link import('./sip').SipState}). */

package/dist/types/events.d.ts.map

@@ -1 +1 @@
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package/dist/types/nlu.d.ts

@@ -21,10 +21,12 @@ export interface NluExtractOptions {
     /** Legacy compatibility field; mapped to exclude policy on nlu-engine. */
     intents_exclude?: string | string[] | null;
     /**
-     * Additional context for disambiguation.
+     * Opaque NLU disambiguation context (not {@link import('./script-context').ScriptDialogContext}).
      *
-     * Objects and arrays are JSON-stringified before sending. When omitted, the runtime
-     * uses dialog `flag` (logic-executor scripts usually pass the same value explicitly).
+     * Objects and arrays are JSON-stringified before sending. When omitted or `null`,
+     * the runtime sends **no** NLU context (`null`) — there is no auto-fill from dialog
+     * params or `flag`. Pass explicitly when needed (logic-executor scripts usually pass
+     * `context.flag`).
      */
     context?: string | unknown[] | Record<string, unknown> | null;
     /**

package/dist/types/nlu.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"nlu.d.ts","sourceRoot":"","sources":["../../src/types/nlu.ts"],"names":[],"mappings":"AAAA;;;;;;GAMG;AACH,MAAM,WAAW,iBAAiB;IAChC;;;OAGG;IACH,QAAQ,CAAC,EAAE,MAAM,GAAG,MAAM,EAAE,GAAG,IAAI,CAAC;IACpC,0EAA0E;IAC1E,gBAAgB,CAAC,EAAE,MAAM,GAAG,MAAM,EAAE,GAAG,IAAI,CAAC;IAC5C;;;OAGG;IACH,OAAO,CAAC,EAAE,MAAM,GAAG,MAAM,EAAE,GAAG,IAAI,CAAC;IACnC,0EAA0E;IAC1E,eAAe,CAAC,EAAE,MAAM,GAAG,MAAM,EAAE,GAAG,IAAI,CAAC;IAC3C;;;;;;;OAOG;IACH,OAAO,CAAC,EAAE,MAAM,GAAG,OAAO,EAAE,GAAG,MAAM,CAAC,MAAM,EAAE,OAAO,CAAC,GAAG,IAAI,CAAC;IAC9D;;;OAGG;IACH,QAAQ,CAAC,EAAE,MAAM,CAAC;IAClB,kCAAkC;IAClC,IAAI,CAAC,EAAE,MAAM,CAAC;IACd,kFAAkF;IAClF,aAAa,CAAC,EAAE,OAAO,CAAC;IACxB,4EAA4E;IAC5E,YAAY,CAAC,EAAE,OAAO,CAAC;CACxB;AAED,MAAM,WAAW,mBAAmB;IAClC,KAAK,EAAE,OAAO,CAAC;IACf,WAAW,EAAE,MAAM,CAAC;CACrB;AAED;;;GAGG;AACH,MAAM,WAAW,cAAc;IAC7B,SAAS,IAAI,MAAM,GAAG,IAAI,CAAC;IAC3B,OAAO,IAAI,OAAO,CAAC;IACnB,MAAM,CAAC,UAAU,EAAE,MAAM,GAAG,OAAO,CAAC;IACpC,MAAM,CAAC,UAAU,EAAE,MAAM,GAAG,OAAO,CAAC;IACpC,UAAU,CAAC,UAAU,EAAE,MAAM,GAAG,OAAO,CAAC;IACxC,UAAU,CAAC,UAAU,EAAE,MAAM,GAAG,OAAO,CAAC;IACxC,YAAY,IAAI,OAAO,CAAC;IACxB,WAAW,IAAI,OAAO,CAAC;IACvB,QAAQ,IAAI,MAAM,CAAC,MAAM,EAAE,OAAO,CAAC,CAAC;IACpC,OAAO,IAAI,MAAM,CAAC,MAAM,EAAE,OAAO,CAAC,CAAC;IACnC,uBAAuB,CAAC,UAAU,EAAE,MAAM,GAAG,mBAAmB,GAAG,IAAI,CAAC;IACxE,uBAAuB,CAAC,UAAU,EAAE,MAAM,GAAG,mBAAmB,GAAG,IAAI,CAAC;IACxE,yBAAyB,IAAI,MAAM,CAAC,MAAM,EAAE,mBAAmB,CAAC,CAAC;IACjE,wBAAwB,IAAI,MAAM,CAAC,MAAM,EAAE,mBAAmB,CAAC,CAAC;IAChE,IAAI,IAAI,MAAM,CAAC,MAAM,EAAE,OAAO,CAAC,CAAC;IAChC,SAAS,IAAI,MAAM,CAAC;CACrB"}

package/dist/types/platform.d.ts

@@ -42,12 +42,15 @@ export interface ScheduleCallOptions {
     /** Deadline — don't call after this time. */
     dateEnd?: string | Date;
     /**
-     * Optional label stored in call params as `entry_point` (LE DB compatibility).
+     * Optional label stored on the **call** row as `call.params.entry_point` (LE DB compatibility)
+     * at schedule time. This is not the same as assigning {@link DialogApi.entryPoint} mid-script
+     * (that writes `dialog.params.entry_point`).
      *
      * The host always runs your single `defineScript` export — it does **not** invoke a
      * separate function by this name (unlike logic-executor Python `run_unit(entry_point=...)`).
      * Use {@link import('./script-context').ScriptDialogContext.entryPoint} inside the handler
-     * if you branch manually (e.g. headless after-call via {@link getScriptPhase}).
+     * if you branch manually (e.g. headless after-call via
+     * {@link import('./script-context').getScriptPhase}).
      */
     entryPoint?: string;
     /**
@@ -85,16 +88,21 @@ export interface ScheduleCallOptions {
      * Mutually exclusive with {@link onFailedCall}.
      */
     recallDelay?: number;
-    /** Entry point to use after a successful call. Stored as `on_success_call`. */
+    /**
+     * Headless handler name after a successful call. Stored as `on_success_call`.
+     * On shutdown the host may set `dialog.result = null` and `dialog.params.entry_point` to this
+     * value so the dialog re-enters the offline queue for continuation.
+     */
     onSuccessCall?: string;
     /**
      * Headless handler after a failed outbound. Stored as `on_failed_call`.
      *
-     * Activates **after-call continuation**: the host sets `dialog.params.entry_point` and re-runs this
-     * script with `getScriptPhase` → `after_call_failed`. Mutually exclusive with automatic recall
-     * ({@link recallCount} + {@link recallDelay}) on the same `platform.call()`. If both are present,
-     * the host keeps this option and drops recall. When set (including via Omni `scheduleOutbound`
-     * defaults), CMS recall is not auto-copied onto the `call` row.
+     * Activates **after-call continuation**: the host sets `dialog.params.entry_point` (and typically
+     * `dialog.result = null`) and re-runs this script with
+     * {@link import('./script-context').getScriptPhase} → `after_call_failed`. Mutually exclusive
+     * with automatic recall ({@link recallCount} + {@link recallDelay}) on the same `platform.call()`.
+     * If both are present, the host keeps this option and drops recall. When set (including via Omni
+     * `scheduleOutbound` defaults), CMS recall is not auto-copied onto the `call` row.
      */
     onFailedCall?: string;
     /** Call priority (higher = processed sooner by dialer). */
@@ -115,21 +123,44 @@ export interface ScheduleCallOptions {
     bulkUuid?: string;
 }
 /**
- * Dialog state API — read and update dialog routing metadata.
+ * LE **dialog row** helpers — lifecycle status (`result`) and routing (`entryPoint`).
  *
+ * These fields map to the Voctiv platform `dialog` table, not to SIP media.
  * Setting `entryPoint` or `result` updates the local value immediately and asks
- * the Voctiv platform database to persist the change asynchronously. In worker
- * sessions the setter sends an RPC to the main thread; in direct sessions errors
- * are logged. There is no awaitable setter, so do not use it for transactional flow.
+ * the database to persist asynchronously (worker RPC or direct session). Setters
+ * are not awaitable — do not use them for transactional flow.
+ *
+ * Do **not** confuse with {@link import('./sip').ChannelSip.hangup}, SIP
+ * `call.result`, or {@link import('./script-context').ScriptResult}.
  */
 export interface DialogApi {
-    /** Value from `dialog.params.entry_point` — for branching inside `defineScript`, not a separate runtime entry. */
+    /**
+     * Writable routing hint persisted as `dialog.params.entry_point`.
+     *
+     * Distinct from the read-only snapshot
+     * {@link import('./script-context').ScriptDialogContext.entryPoint} taken at
+     * script start. Assigning here does **not** select a different script export —
+     * the host always runs the same `defineScript` handler; branch with
+     * {@link import('./script-context').getScriptPhase} / `context.entryPoint`.
+     */
     entryPoint: string | undefined;
-    /** Dialog outcome (e.g. `"done"`, `"busy"`, `"no_answer"`). Set to finalize dialog. */
+    /**
+     * Lifecycle status of the LE **`dialog.result`** column (queue / CMS), not the
+     * SIP call outcome.
+     *
+     * Typical values: `"pending"` (in progress), `"queued"` (offline queue),
+     * `"done"` / `"error"` (terminal), or `null` (e.g. after-call continuation so
+     * the dialog re-enters the queue). The host also sets these on live session
+     * start and shutdown.
+     *
+     * Does **not** hang up SIP or change `channel.sip.state`. Not
+     * {@link import('./script-context').ScriptResult}, not `call.result` (per-leg
+     * SIP code/phrase for CMS logs).
+     */
     result: string | undefined;
-    /** Dialog UUID (read-only). */
+    /** Same dialog UUID as {@link import('./script-context').ScriptDialogContext.dialogUuid}. */
     readonly uuid: string;
-    /** Caller msisdn (read-only). */
+    /** Same caller identity as {@link import('./script-context').ScriptDialogContext.msisdn}. */
     readonly msisdn: string;
 }
 /** Options for sending an outbound message via {@link MessagingApi.send}. */
@@ -191,7 +222,10 @@ export interface MessagingApi {
 export interface PlatformApi {
     /** NLU intent/entity extraction API; throws outside legacy V3 compatibility mode. */
     readonly nlu: NluScriptApi;
-    /** Dialog state — read/write entry point and result. */
+    /**
+     * LE dialog lifecycle and routing ({@link DialogApi.result}, {@link DialogApi.entryPoint}).
+     * Not SIP hangup / media — see {@link import('./sip').ChannelSip}.
+     */
     readonly dialog: DialogApi;
     /** Messaging API — send and receive external messages. */
     readonly messaging: MessagingApi;

package/dist/types/platform.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"platform.d.ts","sourceRoot":"","sources":["../../src/types/platform.ts"],"names":[],"mappings":"AAAA,OAAO,KAAK,EAAE,UAAU,EAAE,MAAM,MAAM,CAAC;AACvC,OAAO,KAAK,EAAE,iBAAiB,EAAE,cAAc,EAAE,MAAM,OAAO,CAAC;AAC/D,OAAO,KAAK,EACV,sBAAsB,EACtB,kBAAkB,EACnB,MAAM,iBAAiB,CAAC;AAEzB;;;;;;;;;;;GAWG;AACH,MAAM,WAAW,YAAY;IAC3B;;;;;;;;;;;OAWG;IACH,OAAO,CACL,SAAS,EAAE,MAAM,EACjB,OAAO,CAAC,EAAE,iBAAiB,GAC1B,OAAO,CAAC,cAAc,CAAC,CAAC;IAC3B;;;;;OAKG;IACH,QAAQ,CACN,SAAS,EAAE,MAAM,EACjB,OAAO,CAAC,EAAE,iBAAiB,GAC1B,UAAU,CAAC,cAAc,CAAC,CAAC;CAC/B;AAED,4EAA4E;AAC5E,MAAM,WAAW,mBAAmB;IAClC,+CAA+C;IAC/C,IAAI,CAAC,EAAE,MAAM,GAAG,IAAI,CAAC;IACrB,6CAA6C;IAC7C,OAAO,CAAC,EAAE,MAAM,GAAG,IAAI,CAAC;IACxB;;;;;;;;;;OAUG;IACH,UAAU,CAAC,EAAE,MAAM,CAAC;IACpB;;;;;;OAMG;IACH,MAAM,CAAC,EAAE,MAAM,CAAC;IAChB;;;OAGG;IACH,OAAO,CAAC,EAAE,MAAM,GAAG,MAAM,CAAC;IAC1B;;;;;;;;;OASG;IACH,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB;;;;;;;;;OASG;IACH,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB;;;;OAIG;IACH,aAAa,CAAC,EAAE,MAAM,CAAC;IACvB;;;;;;;;;OASG;IACH,YAAY,CAAC,EAAE,MAAM,CAAC;IACtB,2DAA2D;IAC3D,QAAQ,CAAC,EAAE,MAAM,CAAC;IAClB,mEAAmE;IACnE,QAAQ,CAAC,EAAE,MAAM,CAAC;IAClB,+FAA+F;IAC/F,eAAe,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,MAAM,CAAC,CAAC;IACzC;;;;OAIG;IACH,OAAO,CAAC,EAAE,MAAM,CAAC;IACjB,wDAAwD;IACxD,MAAM,CAAC,EAAE,MAAM,CAAC;IAChB,2DAA2D;IAC3D,QAAQ,CAAC,EAAE,MAAM,CAAC;CACnB;AAED;;;;;;;;;;GAUG;AACH,MAAM,WAAW,SAAS;IACxB;;;;;;;;OAQG;IACH,UAAU,EAAE,MAAM,GAAG,SAAS,CAAC;IAC/B;;;;;;;;;;;;OAYG;IACH,MAAM,EAAE,MAAM,GAAG,SAAS,CAAC;IAC3B,6FAA6F;IAC7F,QAAQ,CAAC,IAAI,EAAE,MAAM,CAAC;IACtB,6FAA6F;IAC7F,QAAQ,CAAC,MAAM,EAAE,MAAM,CAAC;CACzB;AAED,6EAA6E;AAC7E,MAAM,WAAW,kBAAkB;IACjC,2FAA2F;IAC3F,GAAG,EAAE,MAAM,CAAC;IACZ,iFAAiF;IACjF,WAAW,EAAE,MAAM,CAAC;IACpB,kGAAkG;IAClG,IAAI,CAAC,EAAE,MAAM,CAAC;IACd,oDAAoD;IACpD,UAAU,CAAC,EAAE,MAAM,CAAC;IACpB,iCAAiC;IACjC,OAAO,CAAC,EAAE,MAAM,EAAE,CAAC;CACpB;AAED,mEAAmE;AACnE,MAAM,WAAW,cAAc;IAC7B,gDAAgD;IAChD,GAAG,EAAE,MAAM,CAAC;IACZ,oDAAoD;IACpD,GAAG,EAAE,MAAM,CAAC;IACZ,kCAAkC;IAClC,WAAW,EAAE,MAAM,CAAC;IACpB,qDAAqD;IACrD,OAAO,EAAE,MAAM,CAAC,MAAM,EAAE,OAAO,CAAC,CAAC;CAClC;AAED;;;;;;;GAOG;AACH,MAAM,WAAW,YAAY;IAC3B;;;OAGG;IACH,IAAI,CAAC,OAAO,EAAE,kBAAkB,GAAG,OAAO,CAAC,IAAI,CAAC,CAAC;IACjD;;;;OAIG;IACH,QAAQ,CAAC,QAAQ,EAAE,UAAU,CAAC,cAAc,CAAC,CAAC;CAC/C;AAED;;;;;;;;;;GAUG;AACH,MAAM,WAAW,WAAW;IAC1B,qFAAqF;IACrF,QAAQ,CAAC,GAAG,EAAE,YAAY,CAAC;IAC3B;;;OAGG;IACH,QAAQ,CAAC,MAAM,EAAE,SAAS,CAAC;IAC3B,0DAA0D;IAC1D,QAAQ,CAAC,SAAS,EAAE,YAAY,CAAC;IACjC;;;;;OAKG;IACH,IAAI,CAAC,MAAM,EAAE,MAAM,EAAE,OAAO,CAAC,EAAE,mBAAmB,GAAG,OAAO,CAAC,IAAI,CAAC,CAAC;IACnE;;;;;;OAMG;IACH,UAAU,CAAC,CAAC,MAAM,EAAE,sBAAsB,GAAG,OAAO,CAAC,kBAAkB,EAAE,CAAC,CAAC;CAC5E"}

package/dist/types/script-context.d.ts

@@ -145,7 +145,13 @@ export interface ScriptDialogContext {
      * {@link import('./mixer').PlayOptions} to select **`key_storage.name`** when LE credential maps exist.
      */
     availableMediaKeys?: string[];
-    /** Script routing hint from `dialog.params.entry_point` — branch inside `defineScript`; not a separate host entry. */
+    /**
+     * Routing hint from `dialog.params.entry_point` **at script start** (snapshot).
+     *
+     * Use with {@link getScriptPhase} to branch inside the same `defineScript` export.
+     * Assigning this property does **not** persist — write via
+     * {@link import('./platform').DialogApi.entryPoint} (`platform.dialog.entryPoint`).
+     */
     entryPoint?: string;
     /** Current recall attempt number for this dialog (from `dialog.params.attempt`, starts at 0). */
     attempt?: number;
@@ -237,9 +243,15 @@ export interface ScriptError {
 /**
  * Value returned by a script function. Only `output` and `error` are valid fields.
  * Session state is updated via `context.env$`; the runtime snapshots it separately.
+ *
+ * This is **not** the LE `dialog.result` lifecycle column — that is
+ * {@link import('./platform').DialogApi.result} (`platform.dialog.result`).
  */
 export interface ScriptResult {
-    /** Output data to store in dialog_stats. */
+    /**
+     * Output data for dialog_stats / host persistence.
+     * Not {@link import('./platform').DialogApi.result}.
+     */
     output?: Record<string, unknown>;
     /** Error details (auto-populated on script crash, or set manually). */
     error?: ScriptError;

package/dist/types/script-context.d.ts.map

@@ -1 +1 @@
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package/dist/types/script-context.js.map

@@ -1 +1 @@
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package/dist/types/sip.d.ts

@@ -133,15 +133,15 @@ export interface SipProgressEvent {
  * call state (e.g. create ASR only after media is available).
  */
 /**
- * SIP headers captured from an **inbound INVITE** at call setup.
+ * SIP headers captured from an **inbound INVITE** at call setup (start-of-call only).
  *
- * Keys use the on-wire header name (`Diversion`, `P-Asserted-Identity`, `X-Trunk-Id`, …).
- * Values are a single string or a string array when the same header appears multiple times
- * (e.g. several `Diversion` hops).
+ * Keys use the on-wire header name (`Diversion`, `P-Asserted-Identity`, `X-Trunk-Id`,
+ * `X-language`, …). Values are a single string or a string array when the same header
+ * appears multiple times (e.g. several `Diversion` hops).
  *
- * **Snapshot only** — does not update on 180/200, re-INVITE, or BYE. Outbound B-legs
- * typically have no INVITE snapshot (`undefined`). For carrier-specific extension headers,
- * prefer exact key names from your SBC; casing matches what Sofia exposes.
+ * **Snapshot only** — does not update on 180/200, re-INVITE, or BYE. Outbound B-legs /
+ * WS / headless typically have no snapshot (`undefined`). For mid-call peer signals use
+ * {@link ChannelSip.sipInfo$} (body/contentType only). Casing matches what Sofia exposes.
  */
 export type SipInviteHeaders = Record<string, string | string[]>;
 /**
@@ -187,10 +187,13 @@ export interface ChannelSip {
      */
     readonly dtmf$: Observable<DtmfEvent>;
     /**
-     * Emits each incoming SIP INFO on this call leg (`contentType` + `body`).
+     * Mid-call SIP INFO stream — use when the peer signals **during** the call
+     * (language change, vendor payload, etc.).
      *
-     * Useful for carrier-specific signalling (e.g. `application/dtmf-relay`, XML payloads).
-     * **Hot stream** — events before subscribe are not replayed. Prefer {@link dtmf$} for DTMF.
+     * Each event is {@link SipInfo}: **`contentType` + `body` only**. Headers on
+     * the INFO request are not exposed. This does **not** update
+     * {@link inviteSipHeaders}. Prefer {@link dtmf$} for DTMF.
+     * **Hot stream** — events before subscribe are not replayed.
      *
      * ```ts
      * sip.sipInfo$.subscribe(({ contentType, body }) => {
@@ -216,7 +219,13 @@ export interface ChannelSip {
      */
     readonly remoteSdp?: string;
     /**
-     * Snapshot of SIP headers from the **inbound INVITE** — see {@link SipInviteHeaders}.
+     * **Start-of-call** snapshot of SIP headers from the **inbound INVITE**
+     * (routing, `X-Trunk-Id`, `X-Neuro-UUID`, `X-language`, …). See {@link SipInviteHeaders}.
+     *
+     * Does **not** update on 180/200/re-INVITE/BYE. Outbound B-legs, WS, and headless
+     * usually have `undefined`. For mid-call peer signals use {@link sipInfo$}
+     * (body/contentType only — INFO headers are not available). Live response
+     * headers are not exposed; {@link sipSignal$} has status code/phrase/SDP only.
      *
      * ```ts
      * const h = channel.sip.inviteSipHeaders;

package/dist/types/sip.d.ts.map

@@ -1 +1 @@
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package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@voctiv/agent-sdk",
-  "version": "0.2.15",
+  "version": "0.2.16",
   "description": "Voctiv TypeScript agent SDK: defineScript and platform types for the voice/dialog scripting runtime.",
   "license": "UNLICENSED",
   "author": "",