@vocantly/widget 0.1.10 → 0.1.11

package/dist/vocantly-widget.js

@@ -1,70 +1,125 @@
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Array.from(n)}clearConversation(e){this.seenMessageIds.delete(e),this.optimisticMessages.delete(e);let t=this.getMessageIds(e);this.receiptManager.clearConversation(e,t),this.confirmedMessages.delete(e),this.logger.debug("Cleared message tracking for conversation:",e)}clear(){this.seenMessageIds.clear(),this.optimisticMessages.clear(),this.confirmedMessages.clear(),this.receiptManager.clear(),this.logger.debug("Cleared all message tracking")}},nt=class extends k.default{constructor(e=!1){super(),this.typingTimers=new Map,this.activeTyping=new Map,this.TYPING_TIMEOUT_MS=5e3,this.logger=new M(e)}handleTypingStart(e,t){if(!e||!t){this.logger.warn("Invalid typing_start: missing conversationId or userId");return}let s=this.activeTyping.get(e);s||(s=new Set,this.activeTyping.set(e,s));let n=this.typingTimers.get(e);n||(n=new Map,this.typingTimers.set(e,n));let i=s.has(t),a=n.get(t);a&&clearTimeout(a),s.add(t);let r=setTimeout(()=>{this.handleTypingStop(e,t)},this.TYPING_TIMEOUT_MS);n.set(t,r),i?this.logger.debug("Typing timer restarted:",e,t):(this.emit("typing",{conversationId:e,userId:t,state:"start"}),this.logger.debug("Typing started:",e,t))}handleTypingStop(e,t){if(!e||!t){this.logger.warn("Invalid typing_stop: missing conversationId or userId");return}let s=this.activeTyping.get(e),n=this.typingTimers.get(e);if(!s||!s.has(t)){this.logger.debug("Typing stop ignored (user not typing):",e,t);return}let i=n==null?void 0:n.get(t);i&&(clearTimeout(i),n==null||n.delete(t)),s.delete(t),s.size===0&&this.activeTyping.delete(e),n&&n.size===0&&this.typingTimers.delete(e),this.emit("typing",{conversationId:e,userId:t,state:"stop"}),this.logger.debug("Typing stopped:",e,t)}clearConversation(e){let t=this.activeTyping.get(e),s=this.typingTimers.get(e);if(t){for(let n of t)this.emit("typing",{conversationId:e,userId:n,state:"stop"});this.activeTyping.delete(e)}if(s){for(let n of s.values())clearTimeout(n);this.typingTimers.delete(e)}this.logger.debug("Cleared typing state for conversation:",e)}clear(){for(let e of this.typingTimers.values())for(let t of e.values())clearTimeout(t);this.typingTimers.clear(),this.activeTyping.clear(),this.logger.debug("Cleared all typing state")}getTypingUsers(e){let t=this.activeTyping.get(e);return t?Array.from(t):[]}},it=[{urls:"stun:stun.l.google.com:19302"},{urls:"stun:stun1.l.google.com:19302"}],Re,Ee=typeof RTCPeerConnection!="undefined"&&typeof navigator!="undefined"&&typeof((Re=navigator.mediaDevices)==null?void 0:Re.getUserMedia)=="function",W=class extends k.default{constructor(e={}){var t;super(),this.peers=new Map,this.localStream=null,this.mediaOptions={},this.screenTrack=null,this.cameraTrack=null,this.options=e,this.iceServers=(t=e.iceServers)!=null?t:it,this.getIceServers=e.getIceServers,this.iceServersResolved=!e.getIceServers}static isAvailable(){return Ee}static async enumerateDevices(){var e;if(!((e=navigator.mediaDevices)!=null&&e.enumerateDevices))return[];try{return await navigator.mediaDevices.enumerateDevices()}catch{return[]}}setMediaOptions(e){this.mediaOptions={...this.mediaOptions,...e}}async getMedia(e){if(this.localStream)return this.localStream;let t=this.mediaOptions,s={echoCancellation:!0,noiseSuppression:t.noiseSuppression!==!1};t.audioDeviceId&&(s.deviceId={exact:t.audioDeviceId});let n=!1;if(e==="video"){let a={};t.videoDeviceId&&(a.deviceId={exact:t.videoDeviceId}),t.lowBandwidth&&(a.width={ideal:640},a.height={ideal:360},a.frameRate={ideal:15,max:20}),n=Object.keys(a).length?a:!0}let i=await navigator.mediaDevices.getUserMedia({audio:s,video:n});return t.startMuted&&i.getAudioTracks().forEach(a=>a.enabled=!1),t.startVideoOff&&i.getVideoTracks().forEach(a=>a.enabled=!1),this.localStream=i,i}async createPeerConnection(e,t){if(!Ee)return null;if(!this.iceServersResolved&&this.getIceServers)try{this.iceServers=await this.getIceServers(),this.iceServersResolved=!0}catch(i){this.options.debug&&console.warn("Failed to fetch ICE servers, using defaults:",i),this.iceServersResolved=!0}let s=new RTCPeerConnection({iceServers:this.iceServers}),n={pc:s};return this.peers.set(e,n),s.ontrack=i=>{i.streams[0]&&(n.remoteStream=i.streams[0],this.emit("remote_stream",{userId:e,stream:i.streams[0]}))},s.onicecandidate=i=>{i.candidate&&this.emit("ice_candidate",{userId:e,candidate:i.candidate.toJSON()})},s.oniceconnectionstatechange=()=>{if(s.iceConnectionState==="connected"||s.iceConnectionState==="completed")this.mediaOptions.lowBandwidth&&this.setVideoBitrate(35e4),this.emit("peer_connected",{userId:e});else if(s.iceConnectionState==="failed"){let i=this.peers.get(e);i&&!i.hasRestartedIce&&typeof s.restartIce=="function"?(i.hasRestartedIce=!0,s.restartIce()):this.emit("ice_failed",{userId:e})}},s}async createOffer(e,t){let s=await this.getMedia(t),n=await this.createPeerConnection(e,t);if(!n)return null;s.getTracks().forEach(a=>n.addTrack(a,s));let i=await n.createOffer();return await n.setLocalDescription(i),i}async handleOffer(e,t,s){let n=await this.getMedia(s),i=await this.createPeerConnection(e,s);if(!i)return null;n.getTracks().forEach(r=>i.addTrack(r,n)),await i.setRemoteDescription(new RTCSessionDescription(t));let a=await i.createAnswer();return await i.setLocalDescription(a),a}async handleAnswer(e,t){let s=this.peers.get(e);s&&await s.pc.setRemoteDescription(new RTCSessionDescription(t))}async addIceCandidate(e,t){let s=this.peers.get(e);if(s)try{await s.pc.addIceCandidate(new RTCIceCandidate(t))}catch(n){this.options.debug&&console.warn("addIceCandidate failed:",n)}}getLocalStream(){return this.localStream}getRemoteStream(e){var t;return(t=this.peers.get(e))==null?void 0:t.remoteStream}getAllRemoteStreams(){let e=new Map;for(let[t,s]of this.peers)s.remoteStream&&e.set(t,s.remoteStream);return e}async applyVideoConstraints(e){var s;let t=(s=this.localStream)==null?void 0:s.getVideoTracks()[0];if(t)try{await t.applyConstraints(e)}catch{}}async applyAudioConstraints(e){var s;let t=(s=this.localStream)==null?void 0:s.getAudioTracks()[0];if(t)try{await t.applyConstraints(e)}catch{}}async setVideoBitrate(e){for(let[,t]of this.peers){let s=t.pc.getSenders().find(i=>{var a;return((a=i.track)==null?void 0:a.kind)==="video"});if(!s)continue;let n=s.getParameters();(!n.encodings||n.encodings.length===0)&&(n.encodings=[{}]);for(let i of n.encodings)e==null?delete i.maxBitrate:i.maxBitrate=e;try{await s.setParameters(n)}catch{}}}async setLowBandwidth(e){this.mediaOptions.lowBandwidth=e,await this.applyVideoConstraints(e?{width:{max:640},height:{max:360},frameRate:{max:20}}:{width:{ideal:1280},height:{ideal:720},frameRate:{ideal:30}}),await this.setVideoBitrate(e?35e4:null)}async switchDevice(e,t){if(!this.localStream)return;let s=e==="video"?{video:{deviceId:{exact:t}}}:{audio:{deviceId:{exact:t}}},n=await navigator.mediaDevices.getUserMedia(s),i=e==="video"?n.getVideoTracks()[0]:n.getAudioTracks()[0];if(!i)return;let a=e==="video"?this.localStream.getVideoTracks()[0]:this.localStream.getAudioTracks()[0];a&&(i.enabled=a.enabled);for(let[,r]of this.peers){let l=r.pc.getSenders().find(c=>{var h;return((h=c.track)==null?void 0:h.kind)===e});l&&await l.replaceTrack(i)}a&&(this.localStream.removeTrack(a),a.stop()),this.localStream.addTrack(i)}isScreenSharing(){return!!this.screenTrack}async startScreenShare(){var i,a;if(this.screenTrack)return!0;let e=navigator.mediaDevices;if(!e.getDisplayMedia)return!1;let t=await e.getDisplayMedia({video:!0,audio:!1}),s=t.getVideoTracks()[0];if(!s)return!1;this.cameraTrack=(a=(i=this.localStream)==null?void 0:i.getVideoTracks()[0])!=null?a:null;let n=!1;for(let[,r]of this.peers){let l=r.pc.getSenders().find(c=>{var h;return((h=c.track)==null?void 0:h.kind)==="video"});l&&(await l.replaceTrack(s),n=!0)}return n?(this.screenTrack=s,s.onended=()=>{this.stopScreenShare()},this.emit("screen_share_changed",{active:!0,stream:t}),!0):(s.stop(),!1)}async stopScreenShare(){var e;if(this.screenTrack){for(let[,t]of this.peers){let s=t.pc.getSenders().find(n=>{var i;return((i=n.track)==null?void 0:i.kind)==="video"||n.track===this.screenTrack});s&&await s.replaceTrack((e=this.cameraTrack)!=null?e:null)}this.screenTrack.stop(),this.screenTrack=null,this.emit("screen_share_changed",{active:!1})}}closePeer(e){let t=this.peers.get(e);t&&t.pc.signalingState!=="closed"&&t.pc.close(),this.peers.delete(e)}cleanup(){for(let[e]of this.peers)this.closePeer(e);this.localStream&&(this.localStream.getTracks().forEach(e=>e.stop()),this.localStream=null),this.removeAllListeners()}async getCallStats(){let e={};for(let[,t]of this.peers)try{(await t.pc.getStats()).forEach(n=>{var a,r,l,c,h,f,d,y,m,v;let i=n;if(n.type==="inbound-rtp")e.packets_lost_in=((a=e.packets_lost_in)!=null?a:0)+((r=i.packetsLost)!=null?r:0),e.packets_received=((l=e.packets_received)!=null?l:0)+((c=i.packetsReceived)!=null?c:0),e.bytes_received=((h=e.bytes_received)!=null?h:0)+((f=i.bytesReceived)!=null?f:0),typeof i.jitter=="number"&&(e.jitter_ms=i.jitter*1e3);else if(n.type==="outbound-rtp")e.packets_sent=((d=e.packets_sent)!=null?d:0)+((y=i.packetsSent)!=null?y:0),e.bytes_sent=((m=e.bytes_sent)!=null?m:0)+((v=i.bytesSent)!=null?v:0);else if(n.type==="candidate-pair"&&n.state==="succeeded"){let R=n.currentRoundTripTime;typeof R=="number"&&(e.rtt_ms=R*1e3)}})}catch{}return e}setLocalAudioEnabled(e){this.localStream&&this.localStream.getAudioTracks().forEach(t=>t.enabled=e)}setLocalVideoEnabled(e){this.localStream&&this.localStream.getVideoTracks().forEach(t=>t.enabled=e)}},rt=6e4,at=class extends k.default{constructor(e,t={}){var s,n;super(),this.ringTimeoutId=null,this.webRTC=null,this.callRole=null,this.currentCallType="video",this.participants=new Set,this.webRTCEventsSetup=!1,this.callStartedAt=null,this.callConnectedEmitted=!1,this.conversationId=e,this.logger=new M((s=t.debug)!=null?s:!1),this.ringTimeoutMs=(n=t.ringTimeout)!=null?n:rt,this.submitCallQuality=t.submitCallQuality,W.isAvailable()&&(this.webRTC=new W({debug:t.debug,getIceServers:t.getIceServers}))}emitCallConnected(e,t,s){this.callConnectedEmitted||(this.callConnectedEmitted=!0,this.callStartedAt==null&&(this.callStartedAt=Date.now()),this.emit("call_connected",{localStream:e,remoteStream:t,remoteUserId:s}))}setSendCallHandler(e){this.sendCallHandler=e}setCallOptions(e){var t;(t=this.webRTC)==null||t.setMediaOptions(e)}listDevices(){return W.enumerateDevices()}applyVideoConstraints(e){return this.webRTC?this.webRTC.applyVideoConstraints(e):Promise.resolve()}applyAudioConstraints(e){return this.webRTC?this.webRTC.applyAudioConstraints(e):Promise.resolve()}switchDevice(e,t){return this.webRTC?this.webRTC.switchDevice(e,t):Promise.resolve()}setLowBandwidth(e){return this.webRTC?this.webRTC.setLowBandwidth(e):Promise.resolve()}startScreenShare(){return this.webRTC?this.webRTC.startScreenShare():Promise.resolve(!1)}stopScreenShare(){return this.webRTC?this.webRTC.stopScreenShare():Promise.resolve()}isScreenSharing(){var e,t;return(t=(e=this.webRTC)==null?void 0:e.isScreenSharing())!=null?t:!1}setSubmitCallQuality(e){this.submitCallQuality=e}send(e){if(!this.sendCallHandler){let t=new Error("Call not connected. Join conversation first.");throw this.emit("call_error",{reason:"websocket_lost",message:t.message}),t}this.sendCallHandler(e)}clearRingTimeout(){this.ringTimeoutId&&(clearTimeout(this.ringTimeoutId),this.ringTimeoutId=null)}startCall(e="video"){this.clearRingTimeout(),this.callConnectedEmitted=!1,this.callRole="caller",this.currentCallType=e;let t={type:"call_invite",conversation_id:this.conversationId,payload:{call_type:e}};this.send(t),this.logger.debug("call.invite sent",{conversation_id:this.conversationId,call_type:e}),this.ringTimeoutId=setTimeout(()=>{this.ringTimeoutId=null,this.logger.debug("call ring timeout - no answer"),this.endCall("no_answer"),this.emit("call_timeout",{reason:"no_answer"})},this.ringTimeoutMs)}acceptCall(){this.clearRingTimeout(),this.callConnectedEmitted=!1,this.callRole="callee";let e={type:"call_accept",conversation_id:this.conversationId};this.send(e),this.logger.debug("call.accept sent",{conversation_id:this.conversationId})}joinCall(e="video"){this.callRole="joiner",this.currentCallType=e;let t={type:"call_join",conversation_id:this.conversationId};this.send(t),this.logger.debug("call.join sent",{conversation_id:this.conversationId})}rejectCall(e){this.clearRingTimeout();let t={type:"call_reject",conversation_id:this.conversationId,payload:e?{reason:e}:void 0};this.send(t),this.logger.debug("call.reject sent",{conversation_id:this.conversationId,reason:e})}endCall(e){this.clearRingTimeout();let t={type:"call_hangup",conversation_id:this.conversationId,payload:e?{reason:e}:void 0};this.send(t),this.logger.debug("call.hangup sent",{conversation_id:this.conversationId,reason:e})}handleCallInvite(e){this.currentCallType=e.call_type||"video",this.emit("call_invite",{callType:this.currentCallType,callerId:e.caller_id,callerName:e.caller_name})}async handleCallAccept(e){this.clearRingTimeout();let t=e==null?void 0:e.sender_id;if(this.participants.add(t!=null?t:"unknown"),this.webRTC&&t&&this.callRole==="caller")try{let s=await this.webRTC.createOffer(t,this.currentCallType);s&&(this.sendOffer(t,s),this.setupWebRTCEvents())}catch(s){this.logger.debug("WebRTC createOffer failed:",s),this.emit("call_error",{reason:"permission_denied",message:String(s)})}this.emit("call_accept",{accepterId:t})}async handleCallJoin(e){let t=e.joiner_id;if(t&&this.participants.add(t),this.webRTC&&t&&(this.callRole==="caller"||this.callRole==="callee"))try{let s=await this.webRTC.createOffer(t,this.currentCallType);s&&(this.sendOffer(t,s),this.setupWebRTCEvents())}catch(s){this.logger.debug("WebRTC createOffer for joiner failed:",s)}this.emit("call_join",{joinerId:e.joiner_id,joinerName:e.joiner_name})}handleCallReject(e){this.clearRingTimeout(),this.emit("call_reject",{reason:e==null?void 0:e.reason})}async handleCallHangup(e){var s;this.clearRingTimeout();let t=(s=e==null?void 0:e.reason)!=null?s:"user_hangup";await this.submitQualityAndCleanup(t),this.callRole=null,this.participants.clear(),this.emit("call_hangup",{endedBy:e==null?void 0:e.ended_by,reason:t})}handleCallParticipantLeft(e){var s;let t=e.left_user_id;t&&(this.participants.delete(t),(s=this.webRTC)==null||s.closePeer(t)),this.emit("peer_left",{userId:t})}handleCallError(e){this.clearRingTimeout(),this.emit("call_error",{code:e.code,message:e.message,details:e.details})}async handleCallOffer(e){var n;let t=(n=e.from_user_id)!=null?n:e.sender_id,s=e.sdp;if(!(!t||!s)){if(this.participants.add(t),this.webRTC&&(this.callRole==="callee"||this.callRole==="joiner"))try{this.setupWebRTCEvents();let i=await this.webRTC.handleOffer(t,s,this.currentCallType);if(i){this.sendAnswer(t,i);let a=this.webRTC.getLocalStream(),r=this.webRTC.getRemoteStream(t);a&&r&&this.emitCallConnected(a,r,t)}}catch(i){this.logger.debug("WebRTC handleOffer failed:",i),this.emit("call_error",{reason:"permission_denied",message:String(i)})}this.emit("call_offer",{sdp:s,fromUserId:t})}}async handleCallAnswer(e){var n;let t=(n=e.from_user_id)!=null?n:e.sender_id,s=e.sdp;if(!(!t||!s)){if(this.webRTC){await this.webRTC.handleAnswer(t,s);let i=this.webRTC.getLocalStream(),a=this.webRTC.getRemoteStream(t);i&&a&&this.emitCallConnected(i,a,t)}this.emit("call_answer",{sdp:s,fromUserId:t})}}async handleCallICECandidate(e){var n;let t=(n=e.from_user_id)!=null?n:e.sender_id,s=e.candidate;!t||!s||(this.webRTC&&await this.webRTC.addIceCandidate(t,s),this.emit("call_ice_candidate",{candidate:s,fromUserId:t}))}handleCallMute(e){this.emit("peer_mute",{userId:e==null?void 0:e.user_id})}handleCallUnmute(e){this.emit("peer_unmute",{userId:e==null?void 0:e.user_id})}handleVideoOff(e){this.emit("peer_video_off",{userId:e==null?void 0:e.user_id})}handleVideoOn(e){this.emit("peer_video_on",{userId:e==null?void 0:e.user_id})}setMuted(e){var s;(s=this.webRTC)==null||s.setLocalAudioEnabled(!e);let t=e?{type:"call_mute",conversation_id:this.conversationId}:{type:"call_unmute",conversation_id:this.conversationId};this.send(t),this.emit("local_mute_changed",{muted:e})}setVideoEnabled(e){var s;(s=this.webRTC)==null||s.setLocalVideoEnabled(e);let t=e?{type:"video_on",conversation_id:this.conversationId}:{type:"video_off",conversation_id:this.conversationId};this.send(t),this.emit("local_video_changed",{enabled:e})}getLocalStream(){var e,t;return(t=(e=this.webRTC)==null?void 0:e.getLocalStream())!=null?t:null}getRemoteStream(e){var t;return(t=this.webRTC)==null?void 0:t.getRemoteStream(e)}getAllRemoteStreams(){var e,t;return(t=(e=this.webRTC)==null?void 0:e.getAllRemoteStreams())!=null?t:new Map}sendOffer(e,t){let s={sdp:t,target_user_id:this.participants.size>2?e:void 0};this.send({type:"call_offer",conversation_id:this.conversationId,payload:s})}sendAnswer(e,t){let s={sdp:t,target_user_id:this.participants.size>2?e:void 0};this.send({type:"call_answer",conversation_id:this.conversationId,payload:s})}setupWebRTCEvents(){!this.webRTC||this.webRTCEventsSetup||(this.webRTCEventsSetup=!0,this.webRTC.on("ice_candidate",({userId:e,candidate:t})=>{let s={candidate:t,target_user_id:this.participants.size>2?e:void 0};this.send({type:"call_ice_candidate",conversation_id:this.conversationId,payload:s})}),this.webRTC.on("remote_stream",({userId:e,stream:t})=>{var n;let s=(n=this.webRTC)==null?void 0:n.getLocalStream();s&&this.emitCallConnected(s,t,e)}),this.webRTC.on("ice_failed",async()=>{await this.submitQualityAndCleanup("ice_failed"),this.emit("call_error",{reason:"ice_failed",message:"ICE connection failed"})}),this.webRTC.on("screen_share_changed",e=>this.emit("screen_share_changed",e)))}async submitQualityAndCleanup(e,t=!1){let s=this.webRTC,n={end_reason:e};this.callStartedAt!=null&&(n.duration_seconds=Math.max(0,(Date.now()-this.callStartedAt)/1e3));try{if(s){let i=await s.getCallStats();Object.assign(n,i)}}catch{}if(this.submitCallQuality)try{await this.submitCallQuality(this.conversationId,n,e)}catch(i){this.logger.debug("submitCallQuality failed:",i)}s==null||s.cleanup(),this.webRTC=t?null:W.isAvailable()?new W({}):null,this.webRTCEventsSetup=!1,this.callStartedAt=null,this.callConnectedEmitted=!1}async getCallStats(){let e={};if(this.callStartedAt!=null&&(e.duration_seconds=Math.max(0,(Date.now()-this.callStartedAt)/1e3)),this.webRTC){let t=await this.webRTC.getCallStats();Object.assign(e,t)}return e}cleanup(){this.clearRingTimeout(),this.submitQualityAndCleanup("user_left",!0),this.webRTC=null,this.webRTCEventsSetup=!1,this.callRole=null,this.participants.clear(),this.removeAllListeners()}},ot=class extends k.default{constructor(e,t=!1){var n,i,a;super(),this._isJoined=!1;let s=typeof t=="boolean"?{debug:t}:t;this.id=e,this.messageManager=new st((n=s.debug)!=null?n:!1),this.typingManager=new nt((i=s.debug)!=null?i:!1),this.callManager=new at(e,{debug:(a=s.debug)!=null?a:!1,getIceServers:s.getIceServers}),this.callManager.on("call_invite",r=>this.emit("call_invite",r)),this.callManager.on("call_accept",r=>this.emit("call_accept",r)),this.callManager.on("call_join",r=>this.emit("call_join",r)),this.callManager.on("call_reject",r=>this.emit("call_reject",r)),this.callManager.on("call_hangup",r=>this.emit("call_hangup",r)),this.callManager.on("peer_left",r=>this.emit("peer_left",r)),this.callManager.on("peer_mute",r=>this.emit("peer_mute",r)),this.callManager.on("peer_unmute",r=>this.emit("peer_unmute",r)),this.callManager.on("peer_video_off",r=>this.emit("peer_video_off",r)),this.callManager.on("peer_video_on",r=>this.emit("peer_video_on",r)),this.callManager.on("local_mute_changed",r=>this.emit("local_mute_changed",r)),this.callManager.on("local_video_changed",r=>this.emit("local_video_changed",r)),this.callManager.on("screen_share_changed",r=>this.emit("screen_share_changed",r)),this.callManager.on("call_connected",r=>this.emit("call_connected",r)),this.callManager.on("call_error",r=>this.emit("call_error",r)),this.callManager.on("call_timeout",r=>this.emit("call_timeout",r)),this.messageManager.on("message",r=>{r.conversationId===this.id&&this.emit("message",r)}),this.messageManager.on("receipt",r=>{this.emit("receipt",r)}),this.typingManager.on("typing",r=>{r.conversationId===this.id&&this.emit("typing",{userId:r.userId,state:r.state})})}get isJoined(){return this._isJoined}setSendMessageHandler(e){this.sendMessageHandler=e}setSendTypingHandler(e){this.sendTypingHandler=e}setSendReadHandler(e){this.sendReadHandler=e}setSendCallHandler(e){this.callManager.setSendCallHandler(e)}setSubmitCallQuality(e){this.callManager.setSubmitCallQuality(e)}setFetchMessagesCallback(e){this.fetchMessagesCallback=e}async fetchMessages(e){var s;if(!this.fetchMessagesCallback)throw new Error("REST not configured. Set apiUrl in Vocantly config for fetchMessages() (token, API keys, or getRestHeaders).");let t=await this.fetchMessagesCallback({externalUserId:(s=e==null?void 0:e.externalUserId)!=null?s:"",cursor:e==null?void 0:e.cursor,limit:e==null?void 0:e.limit});return this.messageManager.trackMessageIdsFromHistory(this.id,t.messages.map(n=>n.id)),t}markJoined(){this._isJoined||(this._isJoined=!0,this.emit("joined",{conversation_id:this.id}))}markLeft(){this._isJoined&&(this._isJoined=!1,this.callManager.cleanup(),this.emit("left",{conversation_id:this.id}))}sendMessage(e,t="text",s){if(!this.sendMessageHandler){let a=new Error("Conversation is not connected. Call join() first.");throw this.emit("error",a),a}if(!this._isJoined){let a=new Error("Conversation is not joined. Call join() first.");throw this.emit("error",a),a}let n=ae();this.messageManager.createOptimisticMessage(this.id,n,e,t,s);let i={type:"message",conversation_id:this.id,payload:{message_id:n,content:e,message_type:t}};try{this.sendMessageHandler(i)}catch(a){let r=a instanceof Error?a:new Error("Failed to send message");throw this.emit("error",r),r}}handleIncomingMessage(e){this.messageManager.handleIncomingMessage(this.id,e)}handleReceipt(e,t,s){this.messageManager.handleReceipt(this.id,e,t,s)}handleTyping(e){e.state==="start"?this.typingManager.handleTypingStart(this.id,e.user_id):e.state==="stop"&&this.typingManager.handleTypingStop(this.id,e.user_id)}emitPresence(e){this.emit("presence",{userId:e.user_id,state:e.state})}clearMessages(){this.messageManager.clearConversation(this.id)}clearTyping(){this.typingManager.clearConversation(this.id)}startCall(e="video"){this.ensureJoinedForCall(),this.callManager.startCall(e)}acceptCall(){this.ensureJoinedForCall(),this.callManager.acceptCall()}joinCall(e){this.ensureJoinedForCall(),this.callManager.joinCall(e!=null?e:"video")}rejectCall(e){this.ensureJoinedForCall(),this.callManager.rejectCall(e)}endCall(e){this.ensureJoinedForCall(),this.callManager.endCall(e)}setMuted(e){this.ensureJoinedForCall(),this.callManager.setMuted(e)}setVideoEnabled(e){this.ensureJoinedForCall(),this.callManager.setVideoEnabled(e)}setCallOptions(e){this.callManager.setCallOptions(e)}listDevices(){return this.callManager.listDevices()}applyVideoConstraints(e){return this.callManager.applyVideoConstraints(e)}applyAudioConstraints(e){return this.callManager.applyAudioConstraints(e)}switchDevice(e,t){return this.callManager.switchDevice(e,t)}setLowBandwidth(e){return this.callManager.setLowBandwidth(e)}startScreenShare(){return this.ensureJoinedForCall(),this.callManager.startScreenShare()}stopScreenShare(){return this.callManager.stopScreenShare()}isScreenSharing(){return this.callManager.isScreenSharing()}getLocalStream(){return this.callManager.getLocalStream()}getRemoteStream(e){return this.callManager.getRemoteStream(e)}getAllRemoteStreams(){return this.callManager.getAllRemoteStreams()}getCallStats(){return this.callManager.getCallStats()}handleIncomingCallMessage(e,t){switch(e){case"call_invite":this.callManager.handleCallInvite(t||{});break;case"call_accept":this.callManager.handleCallAccept(t);break;case"call_join":this.callManager.handleCallJoin(t||{});break;case"call_reject":this.callManager.handleCallReject(t);break;case"call_hangup":this.callManager.handleCallHangup(t);break;case"call_participant_left":this.callManager.handleCallParticipantLeft(t||{});break;case"call_error":this.callManager.handleCallError(t||{});break;case"call_offer":this.callManager.handleCallOffer(t||{});break;case"call_answer":this.callManager.handleCallAnswer(t||{});break;case"call_ice_candidate":this.callManager.handleCallICECandidate(t||{});break;case"call_mute":this.callManager.handleCallMute(t||{});break;case"call_unmute":this.callManager.handleCallUnmute(t||{});break;case"video_off":this.callManager.handleVideoOff(t||{});break;case"video_on":this.callManager.handleVideoOn(t||{});break}}ensureJoinedForCall(){if(!this._isJoined)throw new Error("Conversation is not joined. Call join() first.")}startTyping(){if(!this.sendTypingHandler){let t=new Error("Conversation is not connected. Call join() first.");throw this.emit("error",t),t}if(!this._isJoined){let t=new Error("Conversation is not joined. Call join() first.");throw this.emit("error",t),t}let e={type:"typing_start",conversation_id:this.id};try{this.sendTypingHandler(e)}catch(t){let s=t instanceof Error?t:new Error("Failed to send typing_start");throw this.emit("error",s),s}}stopTyping(){if(!this.sendTypingHandler){let t=new Error("Conversation is not connected. Call join() first.");throw this.emit("error",t),t}if(!this._isJoined){let t=new Error("Conversation is not joined. Call join() first.");throw this.emit("error",t),t}let e={type:"typing_stop",conversation_id:this.id};try{this.sendTypingHandler(e)}catch(t){let s=t instanceof Error?t:new Error("Failed to send typing_stop");throw this.emit("error",s),s}}markRead(e){if(!this.sendReadHandler){let s=new Error("Conversation is not connected. Call join() first.");throw this.emit("error",s),s}if(!this._isJoined){let s=new Error("Conversation is not joined. Call join() first.");throw this.emit("error",s),s}let t={type:"read",conversation_id:this.id,payload:{message_id:e}};try{this.sendReadHandler(t)}catch(s){let n=s instanceof Error?s:new Error("Failed to send read receipt");throw this.emit("error",n),n}}},ct=class extends k.default{constructor(e,t=!1,s,n,i){super(),this.conversations=new Map,this.restFetcher=null,this.appId=null,this.iceServersCache=null,this.sendMessageHandler=e,this.sendTypingHandler=n,this.sendCallHandler=i,this.supportMessageHandler=s,this.debug=t,this.logger=new M(t)}setRestFetcher(e){if(this.restFetcher=e,e)for(let t of this.conversations.values())t.setSubmitCallQuality((s,n,i)=>this.submitCallQualityToApi(s,n,i))}setAppId(e){this.appId=e&&e.trim()||null,this.iceServersCache=null}getIceServersFetcher(){if(!(!this.restFetcher||!this.appId))return async()=>{var r;if(this.iceServersCache)return this.iceServersCache;let t=`${this.restFetcher.apiUrl.replace(/\/$/,"")}/apps/${encodeURIComponent(this.appId)}/ice-servers`,s=await this.restFetcher.getHeaders(),n=await fetch(t,{method:"GET",headers:s});if(!n.ok)throw new Error(`ICE servers fetch failed: ${n.status}`);let i=await n.json();if(!i.success||!((r=i.data)!=null&&r.iceServers))throw new Error("Invalid ICE servers response");let a=i.data.iceServers;return this.iceServersCache=a,a}}setSupportMessageHandler(e){this.supportMessageHandler=e}setSendTypingHandler(e){this.sendTypingHandler=e;for(let t of this.conversations.values())t.setSendTypingHandler(e)}setSendCallHandler(e){this.sendCallHandler=e;for(let t of this.conversations.values())t.setSendCallHandler(e)}setSendReadHandler(e){this.sendReadHandler=e;for(let t of this.conversations.values())t.setSendReadHandler(e)}async list(e){var m,v,R;if(!this.restFetcher)throw new Error("REST not configured. Set apiUrl in Vocantly config for list() and fetchMessages() (token, API keys, or getRestHeaders).");let t=this.restFetcher.apiUrl.replace(/\/$/,""),s=(m=e==null?void 0:e.externalUserId)==null?void 0:m.trim(),n=Math.min(Math.max(1,(v=e==null?void 0:e.limit)!=null?v:20),100),i=new URLSearchParams({limit:String(n)});s&&i.set("external_user_id",s),e!=null&&e.cursor&&i.set("cursor",e.cursor);let a=i.toString(),r=`${t}/sdk/conversations${a?`?${a}`:""}`,l=await this.restFetcher.getHeaders(),c=await fetch(r,{method:"GET",headers:l});if(!c.ok){let H=await c.text(),A={};try{A=JSON.parse(H)}catch{A={message:H}}throw new Error(A.message||`HTTP ${c.status}: ${H}`)}let h=await c.json();if(!h.success||!h.data)throw new Error(h.message||"Invalid response");let f=h.data,d=Array.isArray(f.conversations)?f.conversations:[],y=(R=f.pagination)!=null?R:{has_next_page:!1,next_cursor:null,limit:n};return{conversations:d,pagination:y}}async getMessages(e,t,s={}){var d;if(!(e!=null&&e.trim()))throw new Error("conversationId is required");if(!this.restFetcher)throw new Error("REST not configured. Set apiUrl in Vocantly config for list() and fetchMessages().");let n=Math.min(Math.max(1,(d=s.limit)!=null?d:20),100),i=new URLSearchParams({limit:String(n)});t!=null&&t.trim()&&i.set("external_user_id",t.trim()),s.cursor&&i.set("cursor",s.cursor);let a=this.restFetcher.apiUrl.replace(/\/$/,""),r=i.toString(),l=`${a}/sdk/conversations/${encodeURIComponent(e.trim())}/messages${r?`?${r}`:""}`,c=await this.restFetcher.getHeaders(),h=await fetch(l,{method:"GET",headers:c});if(!h.ok){let y=await h.text(),m={};try{m=JSON.parse(y)}catch{m={message:y}}throw new Error(m.message||`HTTP ${h.status}: ${y}`)}let f=await h.json();if(!f.success||!f.data)throw new Error(f.message||"Invalid response");return{messages:f.data.messages||[],pagination:f.data.pagination||{has_next_page:!1,next_cursor:null,limit:n}}}async submitCallQualityToApi(e,t,s){if(!this.restFetcher)return;let i=`${this.restFetcher.apiUrl.replace(/\/$/,"")}/conversations/${encodeURIComponent(e)}/call-quality`,a=await this.restFetcher.getHeaders(),r={end_reason:s};typeof t.duration_seconds=="number"&&(r.duration_seconds=t.duration_seconds),typeof t.packets_lost_in=="number"&&(r.packets_lost_in=t.packets_lost_in),typeof t.packets_lost_out=="number"&&(r.packets_lost_out=t.packets_lost_out),typeof t.packets_received=="number"&&(r.packets_received=t.packets_received),typeof t.packets_sent=="number"&&(r.packets_sent=t.packets_sent),typeof t.bytes_received=="number"&&(r.bytes_received=t.bytes_received),typeof t.bytes_sent=="number"&&(r.bytes_sent=t.bytes_sent),typeof t.jitter_ms=="number"&&(r.jitter_ms=t.jitter_ms),typeof t.rtt_ms=="number"&&(r.rtt_ms=t.rtt_ms);let l=await fetch(i,{method:"POST",headers:{...a,"Content-Type":"application/json"},body:JSON.stringify(r)});if(!l.ok){let c=await l.text();throw this.logger.debug("submitCallQuality failed:",l.status,c),new Error(`Call quality submit failed: ${l.status}`)}}get(e){if(!e||e.length===0)throw new Error("Conversation ID is required");let t=this.conversations.get(e);return t||(t=new ot(e,{debug:this.debug,getIceServers:this.getIceServersFetcher()}),this.sendMessageHandler&&t.setSendMessageHandler(this.sendMessageHandler),this.sendTypingHandler&&t.setSendTypingHandler(this.sendTypingHandler),this.sendCallHandler&&t.setSendCallHandler(this.sendCallHandler),this.sendReadHandler&&t.setSendReadHandler(this.sendReadHandler),this.conversations.set(e,t),this.logger.debug("Created conversation instance:",e)),this.restFetcher&&(t.setFetchMessagesCallback(s=>this.getMessages(e,s.externalUserId,{cursor:s.cursor,limit:s.limit})),t.setSubmitCallQuality((s,n,i)=>this.submitCallQualityToApi(s,n,i))),t}has(e){return this.conversations.has(e)}async join(e,t){if(!e||e.length===0)throw new Error("Conversation ID is required");this.get(e),await t(e),this.logger.debug("Join requested for conversation:",e)}async leave(e,t){if(!e||e.length===0)throw new Error("Conversation ID is required");let s=this.conversations.get(e);s?(s.clearTyping(),await t(e),s.markLeft(),this.logger.debug("Left conversation:",e)):(await t(e),this.logger.warn("Attempted to leave unknown conversation:",e))}routeIncomingMessage(e){var s;let t;switch(e.type){case"joined":t=((s=e.payload)==null?void 0:s.conversation_id)||e.conversation_id,t&&this.get(t).markJoined();break;case"message":if(t=e.conversation_id,t){let n=this.conversations.get(t);n?n.isJoined?n.handleIncomingMessage(e.payload):this.logger.warn("Received message for conversation that is not joined:",t):this.logger.warn("Received message for unknown conversation:",t)}break;case"typing":if(t=e.conversation_id,t){let n=this.conversations.get(t);n?n.isJoined?n.handleTyping(e.payload):this.logger.warn("Received typing indicator for conversation that is not joined:",t):this.logger.warn("Received typing indicator for unknown conversation:",t)}break;case"receipt":if(t=e.conversation_id,t){let n=this.conversations.get(t);if(n)if(n.isJoined){let i=e;n.handleReceipt(i.payload.message_id,i.payload.state,i.payload.user_id)}else this.logger.warn("Received receipt for conversation that is not joined:",t);else this.logger.warn("Received receipt for unknown conversation:",t)}break;case"support":break;case"presence":if(t=e.conversation_id,t){let n=this.conversations.get(t);n&&n.isJoined&&n.emitPresence(e.payload)}break;case"error":this.logger.error("Received error message:",e.error);break;case"call_invite":case"call_accept":case"call_join":case"call_reject":case"call_hangup":case"call_participant_left":case"call_error":case"call_offer":case"call_answer":case"call_ice_candidate":case"call_mute":case"call_unmute":case"video_off":case"video_on":if(t=e.conversation_id,t){let n=this.get(t),i="payload"in e?e.payload:void 0;n.handleIncomingCallMessage(e.type,i)}break}}routeSupportMessage(e){var n;if(!this.supportMessageHandler){this.logger.warn("Support message handler not set, ignoring support message");return}let t=e.conversation_id;if(!t){this.logger.warn("Support message missing conversation_id");return}let s=(n=e.payload)==null?void 0:n.event;if(!s){this.logger.warn("Support message missing event type");return}this.supportMessageHandler(t,s,e.payload)}remove(e){let t=this.conversations.get(e);t&&(t.markLeft(),t.clearMessages(),t.clearTyping(),this.conversations.delete(e),this.logger.debug("Removed conversation instance:",e))}getAllIds(){return Array.from(this.conversations.keys())}clear(){for(let e of this.conversations.values())e.markLeft(),e.clearMessages(),e.clearTyping();this.conversations.clear(),this.logger.debug("Cleared all conversations")}},lt=class extends k.default{constructor(e=!1){super(),this.presenceState=new Map,this.logger=new M(e)}handlePresence(e,t){if(!e){this.logger.warn("Invalid presence event: missing userId");return}if(t!=="online"&&t!=="offline"){this.logger.warn("Invalid presence state:",t);return}this.presenceState.get(e)!==t?(this.presenceState.set(e,t),this.emit("presence",{userId:e,state:t}),this.logger.debug("Presence changed:",e,t)):this.logger.debug("Duplicate presence event ignored:",e,t)}getPresence(e){return this.presenceState.get(e)}getPresences(e){let t=new Map;for(let s of e){let n=this.presenceState.get(s);n&&t.set(s,n)}return t}clearPresence(e){let t=this.presenceState.has(e);this.presenceState.delete(e),t&&this.logger.debug("Cleared presence for user:",e)}clear(){this.presenceState.clear(),this.logger.debug("Cleared all presence state")}},dt=class extends k.default{constructor(e,t,s,n=!1){super(),this.botActive=!1,this.status="queued",this.conversationId=e,this.conversation=t,this.role=s,this.logger=new M(n),this.conversation.on("message",i=>this.emit("message",i)),this.conversation.on("typing",i=>this.emit("typing",i)),this.conversation.on("presence",i=>this.emit("presence",i)),this.conversation.on("joined",i=>this.emit("joined",i)),this.conversation.on("left",i=>this.emit("left",i)),this.conversation.on("error",i=>this.emit("error",i))}getConversation(){return this.conversation}isCustomer(){return this.role==="customer"}isAgent(){return this.role==="agent"}getRole(){return this.role}isBotActive(){return this.botActive}getAssignedAgent(){return this.assignedAgentId}getStatus(){return this.status}handleAssigned(e){if(this.assignedAgentId===e)return;let t=this.assignedAgentId,s=t!==void 0;this.assignedAgentId=e,this.status==="queued"?this.status="assigned":this.status==="assigned"||this.status,s?(this.emit("assigned",{agentId:e,previousAgentId:t}),this.logger.debug("Support session reassigned:",this.conversationId,e,"from",t)):(this.emit("assigned",{agentId:e}),this.logger.debug("Support session assigned:",this.conversationId,e))}handleUnassigned(){if(this.assignedAgentId===void 0)return;let e=this.assignedAgentId;this.assignedAgentId=void 0,(this.status==="assigned"||this.status==="active")&&(this.status="queued"),this.emit("unassigned",{previousAgentId:e}),this.logger.debug("Support session unassigned:",this.conversationId)}handleBotTakeover(){this.botActive||(this.botActive=!0,this.emit("bot_takeover",{}),this.logger.debug("Bot took over support session:",this.conversationId))}handleBotReleased(){this.botActive&&(this.botActive=!1,this.emit("bot_released",{}),this.logger.debug("Bot released support session:",this.conversationId))}handleClosed(){if(this.status==="closed")return;let e=this.status;this.status="closed",this.emit("closed",{previousStatus:e}),this.logger.debug("Support session closed:",this.conversationId)}handleReopened(){this.status==="closed"&&(this.status=this.assignedAgentId?"assigned":"queued",this.emit("reopened",{}),this.logger.debug("Support session reopened:",this.conversationId))}sendMessage(e,t="text",s){this.conversation.sendMessage(e,t,s)}async join(){}async leave(){}},ht=class extends k.default{constructor(e,t=!1){super(),this.sessions=new Map,this.getConversationHandler=e,this.debug=t,this.logger=new M(t)}get(e,t="customer"){if(!e||e.length===0)throw new Error("Conversation ID is required");let s=this.sessions.get(e);if(!s){let n=this.getConversationHandler(e);s=new dt(e,n,t,this.debug),s.on("assigned",i=>this.emit("assigned",{conversationId:e,...i})),s.on("unassigned",i=>this.emit("unassigned",{conversationId:e,...i})),s.on("bot_takeover",()=>this.emit("bot_takeover",{conversationId:e})),s.on("bot_released",()=>this.emit("bot_released",{conversationId:e})),s.on("closed",i=>this.emit("closed",{conversationId:e,...i})),s.on("reopened",()=>this.emit("reopened",{conversationId:e})),this.sessions.set(e,s),this.logger.debug("Created support session:",e,t)}return s}has(e){return this.sessions.has(e)}getSession(e){return this.sessions.get(e)}handleSupportEvent(e,t,s){let n=this.sessions.get(e);if(!n){t==="assigned"&&(s!=null&&s.agent_id)?this.logger.debug("Support event for unknown session, will be handled when session is created:",e):this.logger.warn("Support event for unknown session:",e,t);return}switch(t){case"assigned":s!=null&&s.agent_id&&typeof s.agent_id=="string"&&n.handleAssigned(s.agent_id);break;case"unassigned":n.handleUnassigned();break;case"bot_takeover":n.handleBotTakeover();break;case"bot_released":n.handleBotReleased();break;case"closed":n.handleClosed();break;case"reopened":n.handleReopened();break}}remove(e){this.sessions.get(e)&&(this.sessions.delete(e),this.logger.debug("Removed support session:",e))}clear(){this.sessions.clear(),this.logger.debug("Cleared all support sessions")}},Ae=class extends k.default{constructor(e){var a,r;super(),this.connectionState="disconnected",this.wsClient=null,this.config={autoReconnect:!0,maxReconnectAttempts:5,reconnectDelay:1e3,debug:!1,apiUrl:"",...e},this.tokenManager=new et,this.tokenManager.setToken(e.token),this.logger=new M(this.config.debug),this.wsClient=new Ze(this.config.wsUrl,{autoReconnect:this.config.autoReconnect,maxReconnectAttempts:this.config.maxReconnectAttempts,reconnectDelay:this.config.reconnectDelay,debug:this.config.debug}),this.supportManager=new ht(l=>this.conversationManager.get(l),this.config.debug),this.conversationManager=new ct(l=>{if(!this.wsClient)throw new Error("WebSocket client not initialized");this.wsClient.send(l)},this.config.debug,void 0,l=>{if(!this.wsClient)throw new Error("WebSocket client not initialized");this.wsClient.send(l)},l=>{if(!this.wsClient)throw new Error("WebSocket client not initialized");this.wsClient.send(l)}),this.conversationManager.setSendReadHandler(l=>{if(!this.wsClient)throw new Error("WebSocket client not initialized");this.wsClient.send(l)}),this.presenceManager=new lt(this.config.debug),this.presenceManager.on("presence",l=>{this.emit("presence",l)});let t=(a=this.config.apiUrl)==null?void 0:a.trim(),s=(r=this.config.appId)==null?void 0:r.trim(),n=this.config.apiKey&&this.config.apiSecret,i=typeof this.config.getRestHeaders=="function";if(t){let l=async()=>{if(i&&this.config.getRestHeaders)return this.config.getRestHeaders();if(n)return{"X-Api-Key":this.config.apiKey,"X-Api-Secret":this.config.apiSecret,"Content-Type":"application/json"};let c=this.tokenManager.getToken();if(!c)throw new Error("Token required for list() and fetchMessages() when API keys are not set");return{Authorization:`Bearer ${c}`,"Content-Type":"application/json"}};this.conversationManager.setRestFetcher({apiUrl:t,getHeaders:l}),s&&this.conversationManager.setAppId(s)}this.setupWebSocketHandlers()}setupWebSocketHandlers(){this.wsClient&&(this.wsClient.on("connected",()=>{this.connectionState="connected",this.emit("connected"),this.emit("state",this.connectionState),this.logger.debug("SDK connected")}),this.wsClient.on("disconnected",e=>{this.connectionState="disconnected",this.emit("disconnected",e),this.emit("state",this.connectionState),this.logger.debug("SDK disconnected")}),this.wsClient.on("reconnecting",e=>{this.connectionState="reconnecting",this.emit("reconnecting",e),this.emit("state",this.connectionState),this.logger.debug("SDK reconnecting",e)}),this.wsClient.on("message",e=>{if(this.emit("message",e),this.conversationManager.routeIncomingMessage(e),e.type==="presence"){let t=e;t.payload&&this.presenceManager.handlePresence(t.payload.user_id,t.payload.state)}switch(e.type==="support"&&this.conversationManager.routeSupportMessage(e),e.type){case"joined":this.emit("joined",e);break;case"message":this.emit("message",e);break;case"typing":this.emit("typing",e);break;case"receipt":break;case"support":break;case"presence":break;case"error":this.emit("error",e);break}}),this.wsClient.on("error",e=>{this.connectionState="error";let t=e instanceof Error?e.message:"";(e instanceof Error?e.name:"")==="TokenExpiredError"||t&&t.includes("Token expired")?(this.logger.error("Token expired:",t),this.logger.warn("To reconnect, call sdk.updateToken(newToken) then sdk.connect()")):this.logger.error("SDK error:",e);let n=e instanceof Error?e:new Error("WebSocket connection error");this.emit("error",n),this.emit("state",this.connectionState)}))}getState(){return this.connectionState}getConfig(){return{...this.config}}async connect(){if(this.connectionState==="connected"){this.logger.warn("Already connected");return}if(this.connectionState==="connecting"){this.logger.warn("Connection already in progress");return}this.tokenManager.validateTokenPresence();let e=this.tokenManager.getToken();if(!e)throw new Error("Token is required for connection");this.connectionState="connecting",this.emit("state",this.connectionState),this.logger.debug("Connecting...");try{if(!this.wsClient)throw new Error("WebSocket client not initialized");await this.wsClient.connect(e)}catch(t){this.connectionState="error",this.emit("state",this.connectionState);let s=t instanceof Error?t:new Error("Connection failed");throw this.emit("error",s),s}}async disconnect(){this.connectionState!=="disconnected"&&(this.logger.debug("Disconnecting..."),this.conversationManager.clear(),this.presenceManager.clear(),this.supportManager.clear(),this.wsClient&&this.wsClient.disconnect(),this.connectionState="disconnected",this.emit("disconnected"),this.emit("state",this.connectionState))}isConnected(){var e;return this.connectionState==="connected"&&((e=this.wsClient)==null?void 0:e.isConnected())===!0}updateToken(e){if(!e||e.length===0)throw new Error("Token cannot be empty");this.tokenManager.setToken(e),this.logger.debug("Token updated"),this.isConnected()&&(this.logger.warn("Token updated while connected. 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-  /* Reset so the host page's button/box styles can't bleed into the widget (WordPress
-     themes add padding + min-width, which was stretching the round buttons into ovals). */
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sender_id (and sender_type). Clients cannot show "You" vs other participant. The realtime backend MUST include sender_id and sender_type in every type:"message" payload. See docs/REALTIME_WEBSOCKET_CONTRACT.md.')),this.removeOptimisticMessage(e,s),this.trackMessageId(e,s),this.trackConfirmedMessage(e,s,a),a}if(this.hasSeenMessage(e,s))return this.logger.debug("Duplicate message ignored:",s),null;this.trackMessageId(e,s);let n=W.fromServerPayload(e,t);return n.senderId==null&&!this.warnedMissingSenderId.has(e)&&(this.warnedMissingSenderId.add(e),console.warn('[Vocantly SDK] Message payload missing sender_id (and sender_type). Clients cannot show "You" vs other participant. The realtime backend MUST include sender_id and sender_type in every type:"message" payload. See docs/REALTIME_WEBSOCKET_CONTRACT.md.')),this.trackConfirmedMessage(e,s,n),this.emit("message",n),this.logger.debug("Handled incoming message:",s),n}handleReceipt(e,t,s,i){s==="delivered"?this.receiptManager.handleDelivered(t,i):s==="read"&&this.receiptManager.handleRead(t,i)}updateMessageReceiptState(e){for(let[,t]of this.confirmedMessages.entries()){let s=t.get(e.messageId);if(s){let i=W.updateReceiptState(s,e.state);t.set(e.messageId,i),this.emit("message",i),this.logger.debug("Updated message receipt state:",e.messageId,e.state);return}}for(let[,t]of this.optimisticMessages.entries()){let s=t.get(e.messageId);if(s){let i=W.updateReceiptState(s,e.state);t.set(e.messageId,i),this.emit("message",i),this.logger.debug("Updated optimistic message receipt state:",e.messageId,e.state);return}}this.logger.warn("Receipt for unknown message:",e.messageId)}reconcileOptimisticMessage(e,t){let s=W.confirmOptimistic(e,t);return this.logger.debug("Reconciled optimistic message (no second emit):",e.id),s}hasSeenMessage(e,t){var i;let s=this.seenMessageIds.get(e);return(i=s==null?void 0:s.has(t))!=null?i:!1}trackMessageIdsFromHistory(e,t){for(let s of t)this.trackMessageId(e,s)}trackMessageId(e,t){let s=this.seenMessageIds.get(e);s||(s=new Set,this.seenMessageIds.set(e,s)),s.add(t)}trackOptimisticMessage(e,t,s){let i=this.optimisticMessages.get(e);i||(i=new Map,this.optimisticMessages.set(e,i)),i.set(t,s)}getOptimisticMessage(e,t){let s=this.optimisticMessages.get(e);return s==null?void 0:s.get(t)}removeOptimisticMessage(e,t){let s=this.optimisticMessages.get(e);s&&(s.delete(t),s.size===0&&this.optimisticMessages.delete(e))}trackConfirmedMessage(e,t,s){let i=this.confirmedMessages.get(e);i||(i=new Map,this.confirmedMessages.set(e,i)),i.set(t,s)}getMessageIds(e){let t=this.confirmedMessages.get(e),s=this.optimisticMessages.get(e),i=new Set;if(t)for(let n of t.keys())i.add(n);if(s)for(let n of s.keys())i.add(n);return Array.from(i)}clearConversation(e){this.seenMessageIds.delete(e),this.optimisticMessages.delete(e);let t=this.getMessageIds(e);this.receiptManager.clearConversation(e,t),this.confirmedMessages.delete(e),this.logger.debug("Cleared message tracking for conversation:",e)}clear(){this.seenMessageIds.clear(),this.optimisticMessages.clear(),this.confirmedMessages.clear(),this.receiptManager.clear(),this.logger.debug("Cleared all message tracking")}},it=class extends k.default{constructor(e=!1){super(),this.typingTimers=new Map,this.activeTyping=new Map,this.TYPING_TIMEOUT_MS=5e3,this.logger=new M(e)}handleTypingStart(e,t){if(!e||!t){this.logger.warn("Invalid typing_start: missing conversationId or userId");return}let s=this.activeTyping.get(e);s||(s=new Set,this.activeTyping.set(e,s));let i=this.typingTimers.get(e);i||(i=new Map,this.typingTimers.set(e,i));let n=s.has(t),a=i.get(t);a&&clearTimeout(a),s.add(t);let r=setTimeout(()=>{this.handleTypingStop(e,t)},this.TYPING_TIMEOUT_MS);i.set(t,r),n?this.logger.debug("Typing timer restarted:",e,t):(this.emit("typing",{conversationId:e,userId:t,state:"start"}),this.logger.debug("Typing started:",e,t))}handleTypingStop(e,t){if(!e||!t){this.logger.warn("Invalid typing_stop: missing conversationId or userId");return}let s=this.activeTyping.get(e),i=this.typingTimers.get(e);if(!s||!s.has(t)){this.logger.debug("Typing stop ignored (user not typing):",e,t);return}let n=i==null?void 0:i.get(t);n&&(clearTimeout(n),i==null||i.delete(t)),s.delete(t),s.size===0&&this.activeTyping.delete(e),i&&i.size===0&&this.typingTimers.delete(e),this.emit("typing",{conversationId:e,userId:t,state:"stop"}),this.logger.debug("Typing stopped:",e,t)}clearConversation(e){let t=this.activeTyping.get(e),s=this.typingTimers.get(e);if(t){for(let i of t)this.emit("typing",{conversationId:e,userId:i,state:"stop"});this.activeTyping.delete(e)}if(s){for(let i of s.values())clearTimeout(i);this.typingTimers.delete(e)}this.logger.debug("Cleared typing state for conversation:",e)}clear(){for(let e of this.typingTimers.values())for(let t of e.values())clearTimeout(t);this.typingTimers.clear(),this.activeTyping.clear(),this.logger.debug("Cleared all typing state")}getTypingUsers(e){let t=this.activeTyping.get(e);return t?Array.from(t):[]}},nt=[{urls:"stun:stun.l.google.com:19302"},{urls:"stun:stun1.l.google.com:19302"}],Re,Ee=typeof RTCPeerConnection!="undefined"&&typeof navigator!="undefined"&&typeof((Re=navigator.mediaDevices)==null?void 0:Re.getUserMedia)=="function",N=class extends k.default{constructor(e={}){var t;super(),this.peers=new Map,this.localStream=null,this.mediaOptions={},this.screenTrack=null,this.cameraTrack=null,this.options=e,this.iceServers=(t=e.iceServers)!=null?t:nt,this.getIceServers=e.getIceServers,this.iceServersResolved=!e.getIceServers}static isAvailable(){return Ee}static async enumerateDevices(){var e;if(!((e=navigator.mediaDevices)!=null&&e.enumerateDevices))return[];try{return await navigator.mediaDevices.enumerateDevices()}catch{return[]}}setMediaOptions(e){this.mediaOptions={...this.mediaOptions,...e}}async getMedia(e){if(this.localStream)return this.localStream;let t=this.mediaOptions,s={echoCancellation:!0,noiseSuppression:t.noiseSuppression!==!1};t.audioDeviceId&&(s.deviceId={exact:t.audioDeviceId});let i=!1;if(e==="video"){let a={};t.videoDeviceId&&(a.deviceId={exact:t.videoDeviceId}),t.lowBandwidth&&(a.width={ideal:640},a.height={ideal:360},a.frameRate={ideal:15,max:20}),i=Object.keys(a).length?a:!0}let n=await navigator.mediaDevices.getUserMedia({audio:s,video:i});return t.startMuted&&n.getAudioTracks().forEach(a=>a.enabled=!1),t.startVideoOff&&n.getVideoTracks().forEach(a=>a.enabled=!1),this.localStream=n,n}async createPeerConnection(e,t){if(!Ee)return null;if(!this.iceServersResolved&&this.getIceServers)try{this.iceServers=await this.getIceServers(),this.iceServersResolved=!0}catch(n){this.options.debug&&console.warn("Failed to fetch ICE servers, using defaults:",n),this.iceServersResolved=!0}let s=new RTCPeerConnection({iceServers:this.iceServers}),i={pc:s};return this.peers.set(e,i),s.ontrack=n=>{n.streams[0]&&(i.remoteStream=n.streams[0],this.emit("remote_stream",{userId:e,stream:n.streams[0]}))},s.onicecandidate=n=>{n.candidate&&this.emit("ice_candidate",{userId:e,candidate:n.candidate.toJSON()})},s.oniceconnectionstatechange=()=>{if(s.iceConnectionState==="connected"||s.iceConnectionState==="completed")this.mediaOptions.lowBandwidth&&this.setVideoBitrate(35e4),this.emit("peer_connected",{userId:e});else if(s.iceConnectionState==="failed"){let n=this.peers.get(e);n&&!n.hasRestartedIce&&typeof s.restartIce=="function"?(n.hasRestartedIce=!0,s.restartIce()):this.emit("ice_failed",{userId:e})}},s}async createOffer(e,t){let s=await this.getMedia(t),i=await this.createPeerConnection(e,t);if(!i)return null;s.getTracks().forEach(a=>i.addTrack(a,s));let n=await i.createOffer();return await i.setLocalDescription(n),n}async handleOffer(e,t,s){let i=await this.getMedia(s),n=await this.createPeerConnection(e,s);if(!n)return null;i.getTracks().forEach(r=>n.addTrack(r,i)),await n.setRemoteDescription(new RTCSessionDescription(t));let a=await n.createAnswer();return await n.setLocalDescription(a),a}async handleAnswer(e,t){let s=this.peers.get(e);s&&await s.pc.setRemoteDescription(new RTCSessionDescription(t))}async addIceCandidate(e,t){let s=this.peers.get(e);if(s)try{await s.pc.addIceCandidate(new RTCIceCandidate(t))}catch(i){this.options.debug&&console.warn("addIceCandidate failed:",i)}}getLocalStream(){return this.localStream}getRemoteStream(e){var t;return(t=this.peers.get(e))==null?void 0:t.remoteStream}getAllRemoteStreams(){let e=new Map;for(let[t,s]of this.peers)s.remoteStream&&e.set(t,s.remoteStream);return e}async applyVideoConstraints(e){var s;let t=(s=this.localStream)==null?void 0:s.getVideoTracks()[0];if(t)try{await t.applyConstraints(e)}catch{}}async applyAudioConstraints(e){var s;let t=(s=this.localStream)==null?void 0:s.getAudioTracks()[0];if(t)try{await t.applyConstraints(e)}catch{}}async setVideoBitrate(e){for(let[,t]of this.peers){let s=t.pc.getSenders().find(n=>{var a;return((a=n.track)==null?void 0:a.kind)==="video"});if(!s)continue;let i=s.getParameters();(!i.encodings||i.encodings.length===0)&&(i.encodings=[{}]);for(let n of i.encodings)e==null?delete n.maxBitrate:n.maxBitrate=e;try{await s.setParameters(i)}catch{}}}async setLowBandwidth(e){this.mediaOptions.lowBandwidth=e,await this.applyVideoConstraints(e?{width:{max:640},height:{max:360},frameRate:{max:20}}:{width:{ideal:1280},height:{ideal:720},frameRate:{ideal:30}}),await this.setVideoBitrate(e?35e4:null)}async switchDevice(e,t){if(!this.localStream)return;let s=e==="video"?{video:{deviceId:{exact:t}}}:{audio:{deviceId:{exact:t}}},i=await navigator.mediaDevices.getUserMedia(s),n=e==="video"?i.getVideoTracks()[0]:i.getAudioTracks()[0];if(!n)return;let a=e==="video"?this.localStream.getVideoTracks()[0]:this.localStream.getAudioTracks()[0];a&&(n.enabled=a.enabled);for(let[,r]of this.peers){let l=r.pc.getSenders().find(c=>{var h;return((h=c.track)==null?void 0:h.kind)===e});l&&await l.replaceTrack(n)}a&&(this.localStream.removeTrack(a),a.stop()),this.localStream.addTrack(n)}isScreenSharing(){return!!this.screenTrack}async startScreenShare(){var n,a;if(this.screenTrack)return!0;let e=navigator.mediaDevices;if(!e.getDisplayMedia)return!1;let t=await e.getDisplayMedia({video:!0,audio:!1}),s=t.getVideoTracks()[0];if(!s)return!1;this.cameraTrack=(a=(n=this.localStream)==null?void 0:n.getVideoTracks()[0])!=null?a:null;let i=!1;for(let[,r]of this.peers){let l=r.pc.getSenders().find(c=>{var h;return((h=c.track)==null?void 0:h.kind)==="video"});l&&(await l.replaceTrack(s),i=!0)}return i?(this.screenTrack=s,s.onended=()=>{this.stopScreenShare()},this.emit("screen_share_changed",{active:!0,stream:t}),!0):(s.stop(),!1)}async stopScreenShare(){var e;if(this.screenTrack){for(let[,t]of this.peers){let s=t.pc.getSenders().find(i=>{var n;return((n=i.track)==null?void 0:n.kind)==="video"||i.track===this.screenTrack});s&&await s.replaceTrack((e=this.cameraTrack)!=null?e:null)}this.screenTrack.stop(),this.screenTrack=null,this.emit("screen_share_changed",{active:!1})}}closePeer(e){let t=this.peers.get(e);t&&t.pc.signalingState!=="closed"&&t.pc.close(),this.peers.delete(e)}cleanup(){for(let[e]of this.peers)this.closePeer(e);this.localStream&&(this.localStream.getTracks().forEach(e=>e.stop()),this.localStream=null),this.removeAllListeners()}async getCallStats(){let e={};for(let[,t]of this.peers)try{(await t.pc.getStats()).forEach(i=>{var a,r,l,c,h,u,d,y,m,b;let n=i;if(i.type==="inbound-rtp")e.packets_lost_in=((a=e.packets_lost_in)!=null?a:0)+((r=n.packetsLost)!=null?r:0),e.packets_received=((l=e.packets_received)!=null?l:0)+((c=n.packetsReceived)!=null?c:0),e.bytes_received=((h=e.bytes_received)!=null?h:0)+((u=n.bytesReceived)!=null?u:0),typeof n.jitter=="number"&&(e.jitter_ms=n.jitter*1e3);else if(i.type==="outbound-rtp")e.packets_sent=((d=e.packets_sent)!=null?d:0)+((y=n.packetsSent)!=null?y:0),e.bytes_sent=((m=e.bytes_sent)!=null?m:0)+((b=n.bytesSent)!=null?b:0);else if(i.type==="candidate-pair"&&i.state==="succeeded"){let R=i.currentRoundTripTime;typeof R=="number"&&(e.rtt_ms=R*1e3)}})}catch{}return e}setLocalAudioEnabled(e){this.localStream&&this.localStream.getAudioTracks().forEach(t=>t.enabled=e)}setLocalVideoEnabled(e){this.localStream&&this.localStream.getVideoTracks().forEach(t=>t.enabled=e)}},rt=6e4,at=class extends k.default{constructor(e,t={}){var s,i;super(),this.ringTimeoutId=null,this.webRTC=null,this.callRole=null,this.currentCallType="video",this.participants=new Set,this.webRTCEventsSetup=!1,this.callStartedAt=null,this.callConnectedEmitted=!1,this.conversationId=e,this.logger=new M((s=t.debug)!=null?s:!1),this.ringTimeoutMs=(i=t.ringTimeout)!=null?i:rt,this.submitCallQuality=t.submitCallQuality,N.isAvailable()&&(this.webRTC=new N({debug:t.debug,getIceServers:t.getIceServers}))}emitCallConnected(e,t,s){this.callConnectedEmitted||(this.callConnectedEmitted=!0,this.callStartedAt==null&&(this.callStartedAt=Date.now()),this.emit("call_connected",{localStream:e,remoteStream:t,remoteUserId:s}))}setSendCallHandler(e){this.sendCallHandler=e}setCallOptions(e){var t;(t=this.webRTC)==null||t.setMediaOptions(e)}listDevices(){return N.enumerateDevices()}applyVideoConstraints(e){return this.webRTC?this.webRTC.applyVideoConstraints(e):Promise.resolve()}applyAudioConstraints(e){return this.webRTC?this.webRTC.applyAudioConstraints(e):Promise.resolve()}switchDevice(e,t){return this.webRTC?this.webRTC.switchDevice(e,t):Promise.resolve()}setLowBandwidth(e){return this.webRTC?this.webRTC.setLowBandwidth(e):Promise.resolve()}startScreenShare(){return this.webRTC?this.webRTC.startScreenShare():Promise.resolve(!1)}stopScreenShare(){return this.webRTC?this.webRTC.stopScreenShare():Promise.resolve()}isScreenSharing(){var e,t;return(t=(e=this.webRTC)==null?void 0:e.isScreenSharing())!=null?t:!1}setSubmitCallQuality(e){this.submitCallQuality=e}send(e){if(!this.sendCallHandler){let t=new Error("Call not connected. Join conversation first.");throw this.emit("call_error",{reason:"websocket_lost",message:t.message}),t}this.sendCallHandler(e)}clearRingTimeout(){this.ringTimeoutId&&(clearTimeout(this.ringTimeoutId),this.ringTimeoutId=null)}startCall(e="video"){this.clearRingTimeout(),this.callConnectedEmitted=!1,this.callRole="caller",this.currentCallType=e;let t={type:"call_invite",conversation_id:this.conversationId,payload:{call_type:e}};this.send(t),this.logger.debug("call.invite sent",{conversation_id:this.conversationId,call_type:e}),this.ringTimeoutId=setTimeout(()=>{this.ringTimeoutId=null,this.logger.debug("call ring timeout - no answer"),this.endCall("no_answer"),this.emit("call_timeout",{reason:"no_answer"})},this.ringTimeoutMs)}acceptCall(){this.clearRingTimeout(),this.callConnectedEmitted=!1,this.callRole="callee";let e={type:"call_accept",conversation_id:this.conversationId};this.send(e),this.logger.debug("call.accept sent",{conversation_id:this.conversationId})}joinCall(e="video"){this.callRole="joiner",this.currentCallType=e;let t={type:"call_join",conversation_id:this.conversationId};this.send(t),this.logger.debug("call.join sent",{conversation_id:this.conversationId})}rejectCall(e){this.clearRingTimeout();let t={type:"call_reject",conversation_id:this.conversationId,payload:e?{reason:e}:void 0};this.send(t),this.logger.debug("call.reject sent",{conversation_id:this.conversationId,reason:e})}endCall(e){this.clearRingTimeout();let t={type:"call_hangup",conversation_id:this.conversationId,payload:e?{reason:e}:void 0};this.send(t),this.logger.debug("call.hangup sent",{conversation_id:this.conversationId,reason:e})}handleCallInvite(e){this.currentCallType=e.call_type||"video",this.emit("call_invite",{callType:this.currentCallType,callerId:e.caller_id,callerName:e.caller_name})}async handleCallAccept(e){this.clearRingTimeout();let t=e==null?void 0:e.sender_id;if(this.participants.add(t!=null?t:"unknown"),this.webRTC&&t&&this.callRole==="caller")try{let s=await this.webRTC.createOffer(t,this.currentCallType);s&&(this.sendOffer(t,s),this.setupWebRTCEvents())}catch(s){this.logger.debug("WebRTC createOffer failed:",s),this.emit("call_error",{reason:"permission_denied",message:String(s)})}this.emit("call_accept",{accepterId:t})}async handleCallJoin(e){let t=e.joiner_id;if(t&&this.participants.add(t),this.webRTC&&t&&(this.callRole==="caller"||this.callRole==="callee"))try{let s=await this.webRTC.createOffer(t,this.currentCallType);s&&(this.sendOffer(t,s),this.setupWebRTCEvents())}catch(s){this.logger.debug("WebRTC createOffer for joiner failed:",s)}this.emit("call_join",{joinerId:e.joiner_id,joinerName:e.joiner_name})}handleCallReject(e){this.clearRingTimeout(),this.emit("call_reject",{reason:e==null?void 0:e.reason})}async handleCallHangup(e){var s;this.clearRingTimeout();let t=(s=e==null?void 0:e.reason)!=null?s:"user_hangup";await this.submitQualityAndCleanup(t),this.callRole=null,this.participants.clear(),this.emit("call_hangup",{endedBy:e==null?void 0:e.ended_by,reason:t})}handleCallParticipantLeft(e){var s;let t=e.left_user_id;t&&(this.participants.delete(t),(s=this.webRTC)==null||s.closePeer(t)),this.emit("peer_left",{userId:t})}handleCallError(e){this.clearRingTimeout(),this.emit("call_error",{code:e.code,message:e.message,details:e.details})}async handleCallOffer(e){var i;let t=(i=e.from_user_id)!=null?i:e.sender_id,s=e.sdp;if(!(!t||!s)){if(this.participants.add(t),this.webRTC&&(this.callRole==="callee"||this.callRole==="joiner"))try{this.setupWebRTCEvents();let n=await this.webRTC.handleOffer(t,s,this.currentCallType);if(n){this.sendAnswer(t,n);let a=this.webRTC.getLocalStream(),r=this.webRTC.getRemoteStream(t);a&&r&&this.emitCallConnected(a,r,t)}}catch(n){this.logger.debug("WebRTC handleOffer failed:",n),this.emit("call_error",{reason:"permission_denied",message:String(n)})}this.emit("call_offer",{sdp:s,fromUserId:t})}}async handleCallAnswer(e){var i;let t=(i=e.from_user_id)!=null?i:e.sender_id,s=e.sdp;if(!(!t||!s)){if(this.webRTC){await this.webRTC.handleAnswer(t,s);let n=this.webRTC.getLocalStream(),a=this.webRTC.getRemoteStream(t);n&&a&&this.emitCallConnected(n,a,t)}this.emit("call_answer",{sdp:s,fromUserId:t})}}async handleCallICECandidate(e){var i;let t=(i=e.from_user_id)!=null?i:e.sender_id,s=e.candidate;!t||!s||(this.webRTC&&await this.webRTC.addIceCandidate(t,s),this.emit("call_ice_candidate",{candidate:s,fromUserId:t}))}handleCallMute(e){this.emit("peer_mute",{userId:e==null?void 0:e.user_id})}handleCallUnmute(e){this.emit("peer_unmute",{userId:e==null?void 0:e.user_id})}handleVideoOff(e){this.emit("peer_video_off",{userId:e==null?void 0:e.user_id})}handleVideoOn(e){this.emit("peer_video_on",{userId:e==null?void 0:e.user_id})}setMuted(e){var s;(s=this.webRTC)==null||s.setLocalAudioEnabled(!e);let t=e?{type:"call_mute",conversation_id:this.conversationId}:{type:"call_unmute",conversation_id:this.conversationId};this.send(t),this.emit("local_mute_changed",{muted:e})}setVideoEnabled(e){var s;(s=this.webRTC)==null||s.setLocalVideoEnabled(e);let t=e?{type:"video_on",conversation_id:this.conversationId}:{type:"video_off",conversation_id:this.conversationId};this.send(t),this.emit("local_video_changed",{enabled:e})}getLocalStream(){var e,t;return(t=(e=this.webRTC)==null?void 0:e.getLocalStream())!=null?t:null}getRemoteStream(e){var t;return(t=this.webRTC)==null?void 0:t.getRemoteStream(e)}getAllRemoteStreams(){var e,t;return(t=(e=this.webRTC)==null?void 0:e.getAllRemoteStreams())!=null?t:new Map}sendOffer(e,t){let s={sdp:t,target_user_id:this.participants.size>2?e:void 0};this.send({type:"call_offer",conversation_id:this.conversationId,payload:s})}sendAnswer(e,t){let s={sdp:t,target_user_id:this.participants.size>2?e:void 0};this.send({type:"call_answer",conversation_id:this.conversationId,payload:s})}setupWebRTCEvents(){!this.webRTC||this.webRTCEventsSetup||(this.webRTCEventsSetup=!0,this.webRTC.on("ice_candidate",({userId:e,candidate:t})=>{let s={candidate:t,target_user_id:this.participants.size>2?e:void 0};this.send({type:"call_ice_candidate",conversation_id:this.conversationId,payload:s})}),this.webRTC.on("remote_stream",({userId:e,stream:t})=>{var i;let s=(i=this.webRTC)==null?void 0:i.getLocalStream();s&&this.emitCallConnected(s,t,e)}),this.webRTC.on("ice_failed",async()=>{await this.submitQualityAndCleanup("ice_failed"),this.emit("call_error",{reason:"ice_failed",message:"ICE connection failed"})}),this.webRTC.on("screen_share_changed",e=>this.emit("screen_share_changed",e)))}async submitQualityAndCleanup(e,t=!1){let s=this.webRTC,i={end_reason:e};this.callStartedAt!=null&&(i.duration_seconds=Math.max(0,(Date.now()-this.callStartedAt)/1e3));try{if(s){let n=await s.getCallStats();Object.assign(i,n)}}catch{}if(this.submitCallQuality)try{await this.submitCallQuality(this.conversationId,i,e)}catch(n){this.logger.debug("submitCallQuality failed:",n)}s==null||s.cleanup(),this.webRTC=t?null:N.isAvailable()?new N({}):null,this.webRTCEventsSetup=!1,this.callStartedAt=null,this.callConnectedEmitted=!1}async getCallStats(){let e={};if(this.callStartedAt!=null&&(e.duration_seconds=Math.max(0,(Date.now()-this.callStartedAt)/1e3)),this.webRTC){let t=await this.webRTC.getCallStats();Object.assign(e,t)}return e}cleanup(){this.clearRingTimeout(),this.submitQualityAndCleanup("user_left",!0),this.webRTC=null,this.webRTCEventsSetup=!1,this.callRole=null,this.participants.clear(),this.removeAllListeners()}},ot=class extends k.default{constructor(e,t=!1){var i,n,a;super(),this._isJoined=!1;let s=typeof t=="boolean"?{debug:t}:t;this.id=e,this.messageManager=new st((i=s.debug)!=null?i:!1),this.typingManager=new it((n=s.debug)!=null?n:!1),this.callManager=new at(e,{debug:(a=s.debug)!=null?a:!1,getIceServers:s.getIceServers}),this.callManager.on("call_invite",r=>this.emit("call_invite",r)),this.callManager.on("call_accept",r=>this.emit("call_accept",r)),this.callManager.on("call_join",r=>this.emit("call_join",r)),this.callManager.on("call_reject",r=>this.emit("call_reject",r)),this.callManager.on("call_hangup",r=>this.emit("call_hangup",r)),this.callManager.on("peer_left",r=>this.emit("peer_left",r)),this.callManager.on("peer_mute",r=>this.emit("peer_mute",r)),this.callManager.on("peer_unmute",r=>this.emit("peer_unmute",r)),this.callManager.on("peer_video_off",r=>this.emit("peer_video_off",r)),this.callManager.on("peer_video_on",r=>this.emit("peer_video_on",r)),this.callManager.on("local_mute_changed",r=>this.emit("local_mute_changed",r)),this.callManager.on("local_video_changed",r=>this.emit("local_video_changed",r)),this.callManager.on("screen_share_changed",r=>this.emit("screen_share_changed",r)),this.callManager.on("call_connected",r=>this.emit("call_connected",r)),this.callManager.on("call_error",r=>this.emit("call_error",r)),this.callManager.on("call_timeout",r=>this.emit("call_timeout",r)),this.messageManager.on("message",r=>{r.conversationId===this.id&&this.emit("message",r)}),this.messageManager.on("receipt",r=>{this.emit("receipt",r)}),this.typingManager.on("typing",r=>{r.conversationId===this.id&&this.emit("typing",{userId:r.userId,state:r.state})})}get isJoined(){return this._isJoined}setSendMessageHandler(e){this.sendMessageHandler=e}setSendTypingHandler(e){this.sendTypingHandler=e}setSendReadHandler(e){this.sendReadHandler=e}setSendCallHandler(e){this.callManager.setSendCallHandler(e)}setSubmitCallQuality(e){this.callManager.setSubmitCallQuality(e)}setFetchMessagesCallback(e){this.fetchMessagesCallback=e}async fetchMessages(e){var s;if(!this.fetchMessagesCallback)throw new Error("REST not configured. Set apiUrl in Vocantly config for fetchMessages() (token, API keys, or getRestHeaders).");let t=await this.fetchMessagesCallback({externalUserId:(s=e==null?void 0:e.externalUserId)!=null?s:"",cursor:e==null?void 0:e.cursor,limit:e==null?void 0:e.limit});return this.messageManager.trackMessageIdsFromHistory(this.id,t.messages.map(i=>i.id)),t}markJoined(){this._isJoined||(this._isJoined=!0,this.emit("joined",{conversation_id:this.id}))}markLeft(){this._isJoined&&(this._isJoined=!1,this.callManager.cleanup(),this.emit("left",{conversation_id:this.id}))}sendMessage(e,t="text",s){if(!this.sendMessageHandler){let a=new Error("Conversation is not connected. Call join() first.");throw this.emit("error",a),a}if(!this._isJoined){let a=new Error("Conversation is not joined. Call join() first.");throw this.emit("error",a),a}let i=ae();this.messageManager.createOptimisticMessage(this.id,i,e,t,s);let n={type:"message",conversation_id:this.id,payload:{message_id:i,content:e,message_type:t}};try{this.sendMessageHandler(n)}catch(a){let r=a instanceof Error?a:new Error("Failed to send message");throw this.emit("error",r),r}}handleIncomingMessage(e){this.messageManager.handleIncomingMessage(this.id,e)}handleReceipt(e,t,s){this.messageManager.handleReceipt(this.id,e,t,s)}handleTyping(e){e.state==="start"?this.typingManager.handleTypingStart(this.id,e.user_id):e.state==="stop"&&this.typingManager.handleTypingStop(this.id,e.user_id)}emitPresence(e){this.emit("presence",{userId:e.user_id,state:e.state})}clearMessages(){this.messageManager.clearConversation(this.id)}clearTyping(){this.typingManager.clearConversation(this.id)}startCall(e="video"){this.ensureJoinedForCall(),this.callManager.startCall(e)}acceptCall(){this.ensureJoinedForCall(),this.callManager.acceptCall()}joinCall(e){this.ensureJoinedForCall(),this.callManager.joinCall(e!=null?e:"video")}rejectCall(e){this.ensureJoinedForCall(),this.callManager.rejectCall(e)}endCall(e){this.ensureJoinedForCall(),this.callManager.endCall(e)}setMuted(e){this.ensureJoinedForCall(),this.callManager.setMuted(e)}setVideoEnabled(e){this.ensureJoinedForCall(),this.callManager.setVideoEnabled(e)}setCallOptions(e){this.callManager.setCallOptions(e)}listDevices(){return this.callManager.listDevices()}applyVideoConstraints(e){return this.callManager.applyVideoConstraints(e)}applyAudioConstraints(e){return this.callManager.applyAudioConstraints(e)}switchDevice(e,t){return this.callManager.switchDevice(e,t)}setLowBandwidth(e){return this.callManager.setLowBandwidth(e)}startScreenShare(){return this.ensureJoinedForCall(),this.callManager.startScreenShare()}stopScreenShare(){return this.callManager.stopScreenShare()}isScreenSharing(){return this.callManager.isScreenSharing()}getLocalStream(){return this.callManager.getLocalStream()}getRemoteStream(e){return this.callManager.getRemoteStream(e)}getAllRemoteStreams(){return this.callManager.getAllRemoteStreams()}getCallStats(){return this.callManager.getCallStats()}handleIncomingCallMessage(e,t){switch(e){case"call_invite":this.callManager.handleCallInvite(t||{});break;case"call_accept":this.callManager.handleCallAccept(t);break;case"call_join":this.callManager.handleCallJoin(t||{});break;case"call_reject":this.callManager.handleCallReject(t);break;case"call_hangup":this.callManager.handleCallHangup(t);break;case"call_participant_left":this.callManager.handleCallParticipantLeft(t||{});break;case"call_error":this.callManager.handleCallError(t||{});break;case"call_offer":this.callManager.handleCallOffer(t||{});break;case"call_answer":this.callManager.handleCallAnswer(t||{});break;case"call_ice_candidate":this.callManager.handleCallICECandidate(t||{});break;case"call_mute":this.callManager.handleCallMute(t||{});break;case"call_unmute":this.callManager.handleCallUnmute(t||{});break;case"video_off":this.callManager.handleVideoOff(t||{});break;case"video_on":this.callManager.handleVideoOn(t||{});break}}ensureJoinedForCall(){if(!this._isJoined)throw new Error("Conversation is not joined. Call join() first.")}startTyping(){if(!this.sendTypingHandler){let t=new Error("Conversation is not connected. Call join() first.");throw this.emit("error",t),t}if(!this._isJoined){let t=new Error("Conversation is not joined. Call join() first.");throw this.emit("error",t),t}let e={type:"typing_start",conversation_id:this.id};try{this.sendTypingHandler(e)}catch(t){let s=t instanceof Error?t:new Error("Failed to send typing_start");throw this.emit("error",s),s}}stopTyping(){if(!this.sendTypingHandler){let t=new Error("Conversation is not connected. Call join() first.");throw this.emit("error",t),t}if(!this._isJoined){let t=new Error("Conversation is not joined. Call join() first.");throw this.emit("error",t),t}let e={type:"typing_stop",conversation_id:this.id};try{this.sendTypingHandler(e)}catch(t){let s=t instanceof Error?t:new Error("Failed to send typing_stop");throw this.emit("error",s),s}}markRead(e){if(!this.sendReadHandler){let s=new Error("Conversation is not connected. Call join() first.");throw this.emit("error",s),s}if(!this._isJoined){let s=new Error("Conversation is not joined. Call join() first.");throw this.emit("error",s),s}let t={type:"read",conversation_id:this.id,payload:{message_id:e}};try{this.sendReadHandler(t)}catch(s){let i=s instanceof Error?s:new Error("Failed to send read receipt");throw this.emit("error",i),i}}},ct=class extends k.default{constructor(e,t=!1,s,i,n){super(),this.conversations=new Map,this.restFetcher=null,this.appId=null,this.iceServersCache=null,this.sendMessageHandler=e,this.sendTypingHandler=i,this.sendCallHandler=n,this.supportMessageHandler=s,this.debug=t,this.logger=new M(t)}setRestFetcher(e){if(this.restFetcher=e,e)for(let t of this.conversations.values())t.setSubmitCallQuality((s,i,n)=>this.submitCallQualityToApi(s,i,n))}setAppId(e){this.appId=e&&e.trim()||null,this.iceServersCache=null}getIceServersFetcher(){if(!(!this.restFetcher||!this.appId))return async()=>{var r;if(this.iceServersCache)return this.iceServersCache;let t=`${this.restFetcher.apiUrl.replace(/\/$/,"")}/apps/${encodeURIComponent(this.appId)}/ice-servers`,s=await this.restFetcher.getHeaders(),i=await fetch(t,{method:"GET",headers:s});if(!i.ok)throw new Error(`ICE servers fetch failed: ${i.status}`);let n=await i.json();if(!n.success||!((r=n.data)!=null&&r.iceServers))throw new Error("Invalid ICE servers response");let a=n.data.iceServers;return this.iceServersCache=a,a}}setSupportMessageHandler(e){this.supportMessageHandler=e}setSendTypingHandler(e){this.sendTypingHandler=e;for(let t of this.conversations.values())t.setSendTypingHandler(e)}setSendCallHandler(e){this.sendCallHandler=e;for(let t of this.conversations.values())t.setSendCallHandler(e)}setSendReadHandler(e){this.sendReadHandler=e;for(let t of this.conversations.values())t.setSendReadHandler(e)}async list(e){var m,b,R;if(!this.restFetcher)throw new Error("REST not configured. Set apiUrl in Vocantly config for list() and fetchMessages() (token, API keys, or getRestHeaders).");let t=this.restFetcher.apiUrl.replace(/\/$/,""),s=(m=e==null?void 0:e.externalUserId)==null?void 0:m.trim(),i=Math.min(Math.max(1,(b=e==null?void 0:e.limit)!=null?b:20),100),n=new URLSearchParams({limit:String(i)});s&&n.set("external_user_id",s),e!=null&&e.cursor&&n.set("cursor",e.cursor);let a=n.toString(),r=`${t}/sdk/conversations${a?`?${a}`:""}`,l=await this.restFetcher.getHeaders(),c=await fetch(r,{method:"GET",headers:l});if(!c.ok){let D=await c.text(),A={};try{A=JSON.parse(D)}catch{A={message:D}}throw new Error(A.message||`HTTP ${c.status}: ${D}`)}let h=await c.json();if(!h.success||!h.data)throw new Error(h.message||"Invalid response");let u=h.data,d=Array.isArray(u.conversations)?u.conversations:[],y=(R=u.pagination)!=null?R:{has_next_page:!1,next_cursor:null,limit:i};return{conversations:d,pagination:y}}async getMessages(e,t,s={}){var d;if(!(e!=null&&e.trim()))throw new Error("conversationId is required");if(!this.restFetcher)throw new Error("REST not configured. Set apiUrl in Vocantly config for list() and fetchMessages().");let i=Math.min(Math.max(1,(d=s.limit)!=null?d:20),100),n=new URLSearchParams({limit:String(i)});t!=null&&t.trim()&&n.set("external_user_id",t.trim()),s.cursor&&n.set("cursor",s.cursor);let a=this.restFetcher.apiUrl.replace(/\/$/,""),r=n.toString(),l=`${a}/sdk/conversations/${encodeURIComponent(e.trim())}/messages${r?`?${r}`:""}`,c=await this.restFetcher.getHeaders(),h=await fetch(l,{method:"GET",headers:c});if(!h.ok){let y=await h.text(),m={};try{m=JSON.parse(y)}catch{m={message:y}}throw new Error(m.message||`HTTP ${h.status}: ${y}`)}let u=await h.json();if(!u.success||!u.data)throw new Error(u.message||"Invalid response");return{messages:u.data.messages||[],pagination:u.data.pagination||{has_next_page:!1,next_cursor:null,limit:i}}}async submitCallQualityToApi(e,t,s){if(!this.restFetcher)return;let n=`${this.restFetcher.apiUrl.replace(/\/$/,"")}/conversations/${encodeURIComponent(e)}/call-quality`,a=await this.restFetcher.getHeaders(),r={end_reason:s};typeof t.duration_seconds=="number"&&(r.duration_seconds=t.duration_seconds),typeof t.packets_lost_in=="number"&&(r.packets_lost_in=t.packets_lost_in),typeof t.packets_lost_out=="number"&&(r.packets_lost_out=t.packets_lost_out),typeof t.packets_received=="number"&&(r.packets_received=t.packets_received),typeof t.packets_sent=="number"&&(r.packets_sent=t.packets_sent),typeof t.bytes_received=="number"&&(r.bytes_received=t.bytes_received),typeof t.bytes_sent=="number"&&(r.bytes_sent=t.bytes_sent),typeof t.jitter_ms=="number"&&(r.jitter_ms=t.jitter_ms),typeof t.rtt_ms=="number"&&(r.rtt_ms=t.rtt_ms);let l=await fetch(n,{method:"POST",headers:{...a,"Content-Type":"application/json"},body:JSON.stringify(r)});if(!l.ok){let c=await l.text();throw this.logger.debug("submitCallQuality failed:",l.status,c),new Error(`Call quality submit failed: ${l.status}`)}}get(e){if(!e||e.length===0)throw new Error("Conversation ID is required");let t=this.conversations.get(e);return t||(t=new ot(e,{debug:this.debug,getIceServers:this.getIceServersFetcher()}),this.sendMessageHandler&&t.setSendMessageHandler(this.sendMessageHandler),this.sendTypingHandler&&t.setSendTypingHandler(this.sendTypingHandler),this.sendCallHandler&&t.setSendCallHandler(this.sendCallHandler),this.sendReadHandler&&t.setSendReadHandler(this.sendReadHandler),this.conversations.set(e,t),this.logger.debug("Created conversation instance:",e)),this.restFetcher&&(t.setFetchMessagesCallback(s=>this.getMessages(e,s.externalUserId,{cursor:s.cursor,limit:s.limit})),t.setSubmitCallQuality((s,i,n)=>this.submitCallQualityToApi(s,i,n))),t}has(e){return this.conversations.has(e)}async join(e,t){if(!e||e.length===0)throw new Error("Conversation ID is required");this.get(e),await t(e),this.logger.debug("Join requested for conversation:",e)}async leave(e,t){if(!e||e.length===0)throw new Error("Conversation ID is required");let s=this.conversations.get(e);s?(s.clearTyping(),await t(e),s.markLeft(),this.logger.debug("Left conversation:",e)):(await t(e),this.logger.warn("Attempted to leave unknown conversation:",e))}routeIncomingMessage(e){var s;let t;switch(e.type){case"joined":t=((s=e.payload)==null?void 0:s.conversation_id)||e.conversation_id,t&&this.get(t).markJoined();break;case"message":if(t=e.conversation_id,t){let i=this.conversations.get(t);i?i.isJoined?i.handleIncomingMessage(e.payload):this.logger.warn("Received message for conversation that is not joined:",t):this.logger.warn("Received message for unknown conversation:",t)}break;case"typing":if(t=e.conversation_id,t){let i=this.conversations.get(t);i?i.isJoined?i.handleTyping(e.payload):this.logger.warn("Received typing indicator for conversation that is not joined:",t):this.logger.warn("Received typing indicator for unknown conversation:",t)}break;case"receipt":if(t=e.conversation_id,t){let i=this.conversations.get(t);if(i)if(i.isJoined){let n=e;i.handleReceipt(n.payload.message_id,n.payload.state,n.payload.user_id)}else this.logger.warn("Received receipt for conversation that is not joined:",t);else this.logger.warn("Received receipt for unknown conversation:",t)}break;case"support":break;case"presence":if(t=e.conversation_id,t){let i=this.conversations.get(t);i&&i.isJoined&&i.emitPresence(e.payload)}break;case"error":this.logger.error("Received error message:",e.error);break;case"call_invite":case"call_accept":case"call_join":case"call_reject":case"call_hangup":case"call_participant_left":case"call_error":case"call_offer":case"call_answer":case"call_ice_candidate":case"call_mute":case"call_unmute":case"video_off":case"video_on":if(t=e.conversation_id,t){let i=this.get(t),n="payload"in e?e.payload:void 0;i.handleIncomingCallMessage(e.type,n)}break}}routeSupportMessage(e){var i;if(!this.supportMessageHandler){this.logger.warn("Support message handler not set, ignoring support message");return}let t=e.conversation_id;if(!t){this.logger.warn("Support message missing conversation_id");return}let s=(i=e.payload)==null?void 0:i.event;if(!s){this.logger.warn("Support message missing event type");return}this.supportMessageHandler(t,s,e.payload)}remove(e){let t=this.conversations.get(e);t&&(t.markLeft(),t.clearMessages(),t.clearTyping(),this.conversations.delete(e),this.logger.debug("Removed conversation instance:",e))}getAllIds(){return Array.from(this.conversations.keys())}clear(){for(let e of this.conversations.values())e.markLeft(),e.clearMessages(),e.clearTyping();this.conversations.clear(),this.logger.debug("Cleared all conversations")}},lt=class extends k.default{constructor(e=!1){super(),this.presenceState=new Map,this.logger=new M(e)}handlePresence(e,t){if(!e){this.logger.warn("Invalid presence event: missing userId");return}if(t!=="online"&&t!=="offline"){this.logger.warn("Invalid presence state:",t);return}this.presenceState.get(e)!==t?(this.presenceState.set(e,t),this.emit("presence",{userId:e,state:t}),this.logger.debug("Presence changed:",e,t)):this.logger.debug("Duplicate presence event ignored:",e,t)}getPresence(e){return this.presenceState.get(e)}getPresences(e){let t=new Map;for(let s of e){let i=this.presenceState.get(s);i&&t.set(s,i)}return t}clearPresence(e){let t=this.presenceState.has(e);this.presenceState.delete(e),t&&this.logger.debug("Cleared presence for user:",e)}clear(){this.presenceState.clear(),this.logger.debug("Cleared all presence state")}},dt=class extends k.default{constructor(e,t,s,i=!1){super(),this.botActive=!1,this.status="queued",this.conversationId=e,this.conversation=t,this.role=s,this.logger=new M(i),this.conversation.on("message",n=>this.emit("message",n)),this.conversation.on("typing",n=>this.emit("typing",n)),this.conversation.on("presence",n=>this.emit("presence",n)),this.conversation.on("joined",n=>this.emit("joined",n)),this.conversation.on("left",n=>this.emit("left",n)),this.conversation.on("error",n=>this.emit("error",n))}getConversation(){return this.conversation}isCustomer(){return this.role==="customer"}isAgent(){return this.role==="agent"}getRole(){return this.role}isBotActive(){return this.botActive}getAssignedAgent(){return this.assignedAgentId}getStatus(){return this.status}handleAssigned(e){if(this.assignedAgentId===e)return;let t=this.assignedAgentId,s=t!==void 0;this.assignedAgentId=e,this.status==="queued"?this.status="assigned":this.status==="assigned"||this.status,s?(this.emit("assigned",{agentId:e,previousAgentId:t}),this.logger.debug("Support session reassigned:",this.conversationId,e,"from",t)):(this.emit("assigned",{agentId:e}),this.logger.debug("Support session assigned:",this.conversationId,e))}handleUnassigned(){if(this.assignedAgentId===void 0)return;let e=this.assignedAgentId;this.assignedAgentId=void 0,(this.status==="assigned"||this.status==="active")&&(this.status="queued"),this.emit("unassigned",{previousAgentId:e}),this.logger.debug("Support session unassigned:",this.conversationId)}handleBotTakeover(){this.botActive||(this.botActive=!0,this.emit("bot_takeover",{}),this.logger.debug("Bot took over support session:",this.conversationId))}handleBotReleased(){this.botActive&&(this.botActive=!1,this.emit("bot_released",{}),this.logger.debug("Bot released support session:",this.conversationId))}handleClosed(){if(this.status==="closed")return;let e=this.status;this.status="closed",this.emit("closed",{previousStatus:e}),this.logger.debug("Support session closed:",this.conversationId)}handleReopened(){this.status==="closed"&&(this.status=this.assignedAgentId?"assigned":"queued",this.emit("reopened",{}),this.logger.debug("Support session reopened:",this.conversationId))}sendMessage(e,t="text",s){this.conversation.sendMessage(e,t,s)}async join(){}async leave(){}},ht=class extends k.default{constructor(e,t=!1){super(),this.sessions=new Map,this.getConversationHandler=e,this.debug=t,this.logger=new M(t)}get(e,t="customer"){if(!e||e.length===0)throw new Error("Conversation ID is required");let s=this.sessions.get(e);if(!s){let i=this.getConversationHandler(e);s=new dt(e,i,t,this.debug),s.on("assigned",n=>this.emit("assigned",{conversationId:e,...n})),s.on("unassigned",n=>this.emit("unassigned",{conversationId:e,...n})),s.on("bot_takeover",()=>this.emit("bot_takeover",{conversationId:e})),s.on("bot_released",()=>this.emit("bot_released",{conversationId:e})),s.on("closed",n=>this.emit("closed",{conversationId:e,...n})),s.on("reopened",()=>this.emit("reopened",{conversationId:e})),this.sessions.set(e,s),this.logger.debug("Created support session:",e,t)}return s}has(e){return this.sessions.has(e)}getSession(e){return this.sessions.get(e)}handleSupportEvent(e,t,s){let i=this.sessions.get(e);if(!i){t==="assigned"&&(s!=null&&s.agent_id)?this.logger.debug("Support event for unknown session, will be handled when session is created:",e):this.logger.warn("Support event for unknown session:",e,t);return}switch(t){case"assigned":s!=null&&s.agent_id&&typeof s.agent_id=="string"&&i.handleAssigned(s.agent_id);break;case"unassigned":i.handleUnassigned();break;case"bot_takeover":i.handleBotTakeover();break;case"bot_released":i.handleBotReleased();break;case"closed":i.handleClosed();break;case"reopened":i.handleReopened();break}}remove(e){this.sessions.get(e)&&(this.sessions.delete(e),this.logger.debug("Removed support session:",e))}clear(){this.sessions.clear(),this.logger.debug("Cleared all support sessions")}},Ae=class extends k.default{constructor(e){var a,r;super(),this.connectionState="disconnected",this.wsClient=null,this.config={autoReconnect:!0,maxReconnectAttempts:5,reconnectDelay:1e3,debug:!1,apiUrl:"",...e},this.tokenManager=new et,this.tokenManager.setToken(e.token),this.logger=new M(this.config.debug),this.wsClient=new Ze(this.config.wsUrl,{autoReconnect:this.config.autoReconnect,maxReconnectAttempts:this.config.maxReconnectAttempts,reconnectDelay:this.config.reconnectDelay,debug:this.config.debug}),this.supportManager=new ht(l=>this.conversationManager.get(l),this.config.debug),this.conversationManager=new ct(l=>{if(!this.wsClient)throw new Error("WebSocket client not initialized");this.wsClient.send(l)},this.config.debug,void 0,l=>{if(!this.wsClient)throw new Error("WebSocket client not initialized");this.wsClient.send(l)},l=>{if(!this.wsClient)throw new Error("WebSocket client not initialized");this.wsClient.send(l)}),this.conversationManager.setSendReadHandler(l=>{if(!this.wsClient)throw new Error("WebSocket client not initialized");this.wsClient.send(l)}),this.presenceManager=new lt(this.config.debug),this.presenceManager.on("presence",l=>{this.emit("presence",l)});let t=(a=this.config.apiUrl)==null?void 0:a.trim(),s=(r=this.config.appId)==null?void 0:r.trim(),i=this.config.apiKey&&this.config.apiSecret,n=typeof this.config.getRestHeaders=="function";if(t){let l=async()=>{if(n&&this.config.getRestHeaders)return this.config.getRestHeaders();if(i)return{"X-Api-Key":this.config.apiKey,"X-Api-Secret":this.config.apiSecret,"Content-Type":"application/json"};let c=this.tokenManager.getToken();if(!c)throw new Error("Token required for list() and fetchMessages() when API keys are not set");return{Authorization:`Bearer ${c}`,"Content-Type":"application/json"}};this.conversationManager.setRestFetcher({apiUrl:t,getHeaders:l}),s&&this.conversationManager.setAppId(s)}this.setupWebSocketHandlers()}setupWebSocketHandlers(){this.wsClient&&(this.wsClient.on("connected",()=>{this.connectionState="connected",this.emit("connected"),this.emit("state",this.connectionState),this.logger.debug("SDK connected")}),this.wsClient.on("disconnected",e=>{this.connectionState="disconnected",this.emit("disconnected",e),this.emit("state",this.connectionState),this.logger.debug("SDK disconnected")}),this.wsClient.on("reconnecting",e=>{this.connectionState="reconnecting",this.emit("reconnecting",e),this.emit("state",this.connectionState),this.logger.debug("SDK reconnecting",e)}),this.wsClient.on("message",e=>{if(this.emit("message",e),this.conversationManager.routeIncomingMessage(e),e.type==="presence"){let t=e;t.payload&&this.presenceManager.handlePresence(t.payload.user_id,t.payload.state)}switch(e.type==="support"&&this.conversationManager.routeSupportMessage(e),e.type){case"joined":this.emit("joined",e);break;case"message":this.emit("message",e);break;case"typing":this.emit("typing",e);break;case"receipt":break;case"support":break;case"presence":break;case"error":this.emit("error",e);break}}),this.wsClient.on("error",e=>{this.connectionState="error";let t=e instanceof Error?e.message:"";(e instanceof Error?e.name:"")==="TokenExpiredError"||t&&t.includes("Token expired")?(this.logger.error("Token expired:",t),this.logger.warn("To reconnect, call sdk.updateToken(newToken) then sdk.connect()")):this.logger.error("SDK error:",e);let i=e instanceof Error?e:new Error("WebSocket connection error");this.emit("error",i),this.emit("state",this.connectionState)}))}getState(){return this.connectionState}getConfig(){return{...this.config}}async connect(){if(this.connectionState==="connected"){this.logger.warn("Already connected");return}if(this.connectionState==="connecting"){this.logger.warn("Connection already in progress");return}this.tokenManager.validateTokenPresence();let e=this.tokenManager.getToken();if(!e)throw new Error("Token is required for connection");this.connectionState="connecting",this.emit("state",this.connectionState),this.logger.debug("Connecting...");try{if(!this.wsClient)throw new Error("WebSocket client not initialized");await this.wsClient.connect(e)}catch(t){this.connectionState="error",this.emit("state",this.connectionState);let s=t instanceof Error?t:new Error("Connection failed");throw this.emit("error",s),s}}async disconnect(){this.connectionState!=="disconnected"&&(this.logger.debug("Disconnecting..."),this.conversationManager.clear(),this.presenceManager.clear(),this.supportManager.clear(),this.wsClient&&this.wsClient.disconnect(),this.connectionState="disconnected",this.emit("disconnected"),this.emit("state",this.connectionState))}isConnected(){var e;return this.connectionState==="connected"&&((e=this.wsClient)==null?void 0:e.isConnected())===!0}updateToken(e){if(!e||e.length===0)throw new Error("Token cannot be empty");this.tokenManager.setToken(e),this.logger.debug("Token updated"),this.isConnected()&&(this.logger.warn("Token updated while connected. Disconnecting to reconnect with new token..."),this.disconnect())}get conversations(){return{get:e=>this.conversationManager.get(e),has:e=>this.conversationManager.has(e),join:e=>this.conversationManager.join(e,t=>this.joinConversation(t)),leave:e=>this.conversationManager.leave(e,t=>this.leaveConversation(t)),list:e=>this.conversationManager.list(e)}}get support(){return{get:(e,t="customer")=>this.supportManager.get(e,t),has:e=>this.supportManager.has(e)}}async joinConversation(e){if(!this.isConnected())throw new Error("Must be connected before joining a conversation");if(!e||e.length===0)throw new Error("Conversation ID is required");if(!this.wsClient)throw new Error("WebSocket client not initialized");let t={type:"join",conversation_id:e};try{this.wsClient.send(t),this.logger.debug("Join conversation sent:",e)}catch(s){let i=s instanceof Error?s:new Error("Failed to join conversation");throw this.emit("error",i),i}}async leaveConversation(e){if(!this.isConnected())throw new Error("Must be connected before leaving a conversation");if(!e||e.length===0)throw new Error("Conversation ID is required");if(!this.wsClient)throw new Error("WebSocket client not initialized");let t={type:"leave",conversation_id:e};try{this.wsClient.send(t),this.logger.debug("Leave conversation sent:",e)}catch(s){let i=s instanceof Error?s:new Error("Failed to leave conversation");throw this.emit("error",i),i}}rotateToken(e){this.tokenManager.rotateToken(e),this.logger.debug("Token rotated"),this.isConnected()&&this.logger.warn("Token rotated while connected. Reconnect may be required.")}getTokenManager(){return this.tokenManager}};var pt={wsUrl:"",token:"",conversationId:"",publicKey:"",title:"Support",subtitle:"We typically reply in a few minutes",greeting:"Hi! \u{1F44B} How can we help you today?",placeholder:"Type your message\u2026",primaryColor:"#195EFF",position:"bottom-right",launcher:"\u{1F4AC}",autoOpen:!1,debug:!1,collectContact:!1,requireEmail:!1,contactPrompt:"Let\u2019s get you connected",csat:!0,csatPrompt:"How would you rate the support you received?",csatThanks:"Thanks for the feedback!",calls:!1,callBundleUrl:"https://cdn.jsdelivr.net/npm/@vocantly/widget@0.1.11/dist/vocantly-widget-call.js"},_=null;function Oe(e){try{let t=JSON.parse(atob(e.split(".")[1]));return t.user_id||t.sub||null}catch{return null}}function E(e){return String(e).replace(/&/g,"&amp;").replace(/</g,"&lt;").replace(/>/g,"&gt;").replace(/"/g,"&quot;")}function je(e){return E(e).replace(/\*\*([^*]+)\*\*/g,"<strong>$1</strong>").replace(/(^|[^*])\*([^*\n]+)\*(?!\*)/g,"$1<em>$2</em>").replace(/`([^`]+)`/g,"<code>$1</code>").replace(/\n/g,"<br>")}var q=null;function ut(){try{let e=window.AudioContext||window.webkitAudioContext;if(!e)return;q=q||new e,q.resume&&q.resume();let t=q,s=t.currentTime,i=t.createOscillator(),n=t.createGain();i.type="sine",i.frequency.setValueAtTime(880,s),i.frequency.exponentialRampToValueAtTime(1320,s+.08),n.gain.setValueAtTime(1e-4,s),n.gain.exponentialRampToValueAtTime(.16,s+.02),n.gain.exponentialRampToValueAtTime(1e-4,s+.34),i.connect(n).connect(t.destination),i.start(s),i.stop(s+.36)}catch{}}function ft(e,t){if(document.getElementById("caf-widget-styles"))return;let a=`
+  /* Deliberately scoped, high-specificity reset. The widget is injected into arbitrary
+     sites, so host button/input rules must never change its geometry. */
   .caf-root,.caf-root *{box-sizing:border-box;}
-  .caf-root button{margin:0;padding:0;min-width:0;min-height:0;line-height:normal;text-transform:none;letter-spacing:normal;appearance:none;-webkit-appearance:none;}
-  .caf-root{position:fixed;bottom:20px;${s};z-index:2147483000;font:14px/1.5 -apple-system,Segoe UI,Roboto,Helvetica,Arial,sans-serif;}
-  .caf-launcher{width:56px !important;height:56px !important;padding:0 !important;border-radius:50% !important;background:${e};color:#fff;border:none;cursor:pointer;
-    box-shadow:0 6px 20px rgba(0,0,0,.18);display:flex;align-items:center;justify-content:center;transition:transform .15s;flex:none;}
-  .caf-launcher svg{width:26px;height:26px;}
-  .caf-launcher:hover{transform:scale(1.06);}
-  .caf-callbtn{width:34px !important;height:34px !important;padding:0 !important;border-radius:50% !important;background:rgba(255,255,255,.18);border:0;color:#fff;cursor:pointer;
-    display:none;align-items:center;justify-content:center;flex:none;}
-  .caf-callbtn:hover{background:rgba(255,255,255,.3);}
-  .caf-callbtn svg{width:17px;height:17px;}
-  .caf-badge{position:absolute;top:-2px;right:-2px;min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:#EF4444;color:#fff;
-    font-size:11px;font-weight:700;display:flex;align-items:center;justify-content:center;box-shadow:0 0 0 2px #fff;}
-  .caf-panel{position:absolute;bottom:72px;${s};width:370px;max-width:calc(100vw - 40px);height:560px;max-height:calc(100vh - 120px);
-    background:#fff;border-radius:16px;box-shadow:0 12px 40px rgba(0,0,0,.22);display:none;flex-direction:column;overflow:hidden;}
-  .caf-panel.open{display:flex;}
-  .caf-header{background:${e};color:#fff;padding:16px 18px;display:flex;align-items:center;gap:10px;}
-  .caf-header .caf-t{font-weight:700;font-size:15px;}
-  .caf-header .caf-s{font-size:12px;opacity:.85;}
-  .caf-dot{width:8px;height:8px;border-radius:50%;background:#9CA3AF;flex:none;}
-  .caf-dot.on{background:#34D399;} .caf-dot.err{background:#F87171;}
-  .caf-x{margin-left:auto;background:transparent;border:none;color:#fff;font-size:18px;cursor:pointer;opacity:.85;}
-  .caf-x:hover{opacity:1;}
-  .caf-msgs{flex:1;overflow-y:auto;padding:16px;background:#F7F8FA;display:flex;flex-direction:column;gap:8px;}
-  .caf-m{max-width:82%;padding:9px 12px;border-radius:14px;white-space:normal;word-wrap:break-word;}
-  .caf-m code{background:rgba(0,0,0,.06);padding:1px 4px;border-radius:4px;font-size:12px;}
-  .caf-self{align-self:flex-end;background:${e};color:#fff;border-bottom-right-radius:4px;}
-  .caf-other{align-self:flex-start;background:#fff;color:#111827;border:1px solid #E5E7EB;border-bottom-left-radius:4px;}
-  .caf-sys{align-self:center;background:#FEF3C7;color:#92400E;font-size:12px;text-align:center;max-width:92%;}
-  .caf-note{align-self:center;background:transparent;color:#6B7280;font-size:12px;line-height:1.45;text-align:center;max-width:92%;padding:2px 8px;}
-  .caf-csat{align-self:center;text-align:center;color:#6B7280;font-size:12px;padding:2px 8px 6px;}
-  .caf-csat-row{display:flex;gap:4px;justify-content:center;margin-top:6px;}
-  .caf-csat-b{border:1px solid #E5E7EB;background:#fff;border-radius:8px;padding:3px 7px;font-size:16px;line-height:1.2;cursor:pointer;}
-  .caf-csat-b:hover{border-color:${e};background:#F9FAFB;}
-  .caf-composer{border-top:1px solid #E5E7EB;padding:10px;display:flex;gap:8px;align-items:flex-end;background:#fff;}
-  .caf-input{flex:1;resize:none;max-height:96px;border:1px solid #E5E7EB;border-radius:10px;padding:9px 11px;font:inherit;outline:none;}
-  .caf-input:focus{border-color:${e};}
-  .caf-send{width:40px !important;height:40px !important;padding:0 !important;flex:none;background:${e};color:#fff;border:none;border-radius:50% !important;
-    display:flex;align-items:center;justify-content:center;cursor:pointer;transition:transform .12s ease,opacity .12s ease;box-shadow:0 2px 6px rgba(0,0,0,.12);}
-  .caf-send svg{width:18px;height:18px;transform:translateX(1px);}
-  .caf-send:hover{transform:scale(1.06);}
-  .caf-send:active{transform:scale(.96);}
-  .caf-send:disabled{opacity:.4;cursor:not-allowed;transform:none;box-shadow:none;}
-  .caf-foot{text-align:center;font-size:10px;color:#9CA3AF;padding:6px;background:#fff;}
-  .caf-form{background:#fff;border:1px solid #E5E7EB;border-radius:12px;padding:14px;margin:2px 0;display:flex;flex-direction:column;gap:8px;}
-  .caf-form-t{font-weight:600;font-size:13px;color:#111827;}
-  .caf-fi{border:1px solid #E5E7EB;border-radius:10px;padding:10px 12px;font:inherit;font-size:13px;outline:none;transition:border-color .12s ease;}
-  .caf-fi:focus{border-color:${e};}
-  .caf-ferr{color:#DC2626;font-size:12px;min-height:0;}
-  .caf-fbtn{width:100%;background:${e};color:#fff;border:none;border-radius:10px;padding:12px 14px;font-size:14px;font-weight:600;cursor:pointer;
-    margin-top:2px;transition:opacity .12s ease,transform .12s ease;box-shadow:0 2px 8px ${e}33;}
-  .caf-fbtn:hover{opacity:.94;}
-  .caf-fbtn:active{transform:scale(.99);}
-  .caf-fskip{align-self:center;background:transparent;border:none;color:#9CA3AF;font-size:12.5px;cursor:pointer;padding:4px 8px;margin-top:-2px;}
-  .caf-fskip:hover{color:#4B5563;text-decoration:underline;text-underline-offset:2px;}
-  `,i=document.createElement("style");i.id="caf-widget-styles",i.textContent=n,document.head.appendChild(i)}function mt(e){let t=document.createElement("div");return t.className="caf-root",t.innerHTML=`
-    <div class="caf-panel" role="dialog" aria-label="${E(e.title)}">
+  .caf-root{--caf-primary:${e};position:fixed;bottom:20px;${t==="bottom-left"?"left:20px":"right:20px"};z-index:2147483000;color:#172033;
+    font:14px/1.5 -apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;-webkit-font-smoothing:antialiased;}
+  .caf-root button,.caf-root input,.caf-root textarea{font:inherit!important;text-transform:none!important;letter-spacing:normal!important;}
+  .caf-root button{margin:0!important;min-width:0;min-height:0;appearance:none;-webkit-appearance:none;}
+  .caf-root button:focus-visible{outline:3px solid rgba(25,94,255,.22);outline-offset:2px;}
+
+  .caf-root .caf-launcher{position:relative;width:60px!important;height:60px!important;padding:0!important;border:0!important;border-radius:20px!important;
+    background:radial-gradient(circle at 74% 18%,rgba(255,255,255,.25),transparent 34%),${e}!important;color:#fff!important;cursor:pointer;
+    box-shadow:0 16px 34px rgba(20,38,85,.24),0 4px 12px rgba(20,38,85,.14);display:flex!important;align-items:center;justify-content:center;
+    transition:transform .18s ease,box-shadow .18s ease;flex:none;}
+  .caf-root .caf-launcher svg{width:27px;height:27px;}
+  .caf-root .caf-launcher:hover{transform:translateY(-2px);box-shadow:0 20px 40px rgba(20,38,85,.28),0 6px 14px rgba(20,38,85,.16);}
+  .caf-root .caf-launcher:active{transform:translateY(0) scale(.97);}
+  .caf-badge{position:absolute;top:-5px;right:-5px;min-width:20px;height:20px;padding:0 6px;border-radius:10px;background:#ef4444;color:#fff;
+    font-size:11px;font-weight:800;display:flex;align-items:center;justify-content:center;box-shadow:0 0 0 3px #fff;}
+
+  .caf-panel{position:absolute;bottom:76px;${t==="bottom-left"?"left:0":"right:0"};width:392px;max-width:calc(100vw - 40px);height:620px;max-height:calc(100vh - 112px);
+    background:#fff;border:1px solid rgba(24,34,55,.08);border-radius:24px;box-shadow:0 28px 80px rgba(18,29,54,.22),0 8px 24px rgba(18,29,54,.12);
+    display:flex;flex-direction:column;overflow:hidden;opacity:0;visibility:hidden;pointer-events:none;transform:translateY(16px) scale(.975);
+    transform-origin:${t==="bottom-left"?"bottom left":"bottom right"};transition:opacity .18s ease,transform .22s cubic-bezier(.2,.8,.2,1),visibility .18s;}
+  .caf-panel.open{opacity:1;visibility:visible;pointer-events:auto;transform:translateY(0) scale(1);}
+
+  .caf-header{position:relative;min-height:92px;background:radial-gradient(circle at 92% -30%,rgba(255,255,255,.3),transparent 48%),${e};
+    color:#fff;padding:18px;display:flex;align-items:center;gap:12px;overflow:hidden;}
+  .caf-headmark{position:relative;width:46px;height:46px;border:1px solid rgba(255,255,255,.24);border-radius:15px;background:rgba(255,255,255,.16);
+    display:flex;align-items:center;justify-content:center;flex:none;box-shadow:inset 0 1px 0 rgba(255,255,255,.18);}
+  .caf-headmark svg{width:23px;height:23px;}
+  .caf-headcopy{flex:1;min-width:0;}
+  .caf-header .caf-t{font-weight:750;font-size:16px;line-height:1.3;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;}
+  .caf-header .caf-s{margin-top:2px;font-size:12.5px;line-height:1.35;color:rgba(255,255,255,.82);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;}
+  .caf-dot{position:absolute;right:-2px;bottom:-2px;width:12px;height:12px;border:2px solid ${e};border-radius:50%;background:#a7b0c0;}
+  .caf-dot.on{background:#34d399;} .caf-dot.err{background:#fb7185;}
+  .caf-root .caf-callbtn,.caf-root .caf-x{width:36px!important;height:36px!important;padding:0!important;border:1px solid rgba(255,255,255,.16)!important;
+    border-radius:12px!important;background:rgba(255,255,255,.12)!important;color:#fff!important;cursor:pointer;align-items:center;justify-content:center;flex:none;
+    transition:background .15s ease,transform .15s ease;}
+  .caf-root .caf-callbtn{display:none;}
+  .caf-root .caf-x{display:flex!important;}
+  .caf-root .caf-callbtn:hover,.caf-root .caf-x:hover{background:rgba(255,255,255,.22)!important;transform:translateY(-1px);}
+  .caf-callbtn svg{width:17px;height:17px;}.caf-x svg{width:18px;height:18px;}
+
+  .caf-msgs{flex:1;min-height:0;overflow-y:auto;padding:18px;background:linear-gradient(180deg,#f7f9fc 0%,#f4f6fa 100%);
+    display:flex;flex-direction:column;gap:9px;scrollbar-width:thin;scrollbar-color:#cbd3df transparent;}
+  .caf-msgs::-webkit-scrollbar{width:6px}.caf-msgs::-webkit-scrollbar-thumb{background:#cbd3df;border-radius:999px}.caf-msgs::-webkit-scrollbar-track{background:transparent}
+  .caf-m{max-width:84%;padding:10px 13px;border-radius:16px;white-space:normal;overflow-wrap:anywhere;font-size:13.5px;line-height:1.55;}
+  .caf-m code{background:rgba(0,0,0,.06);padding:2px 5px;border-radius:5px;font-size:12px;}
+  .caf-self{align-self:flex-end;background:${e};color:#fff;border-bottom-right-radius:5px;box-shadow:0 5px 14px rgba(20,38,85,.12);}
+  .caf-other{align-self:flex-start;background:#fff;color:#172033;border:1px solid #e5e9f0;border-bottom-left-radius:5px;box-shadow:0 4px 14px rgba(20,38,85,.05);}
+  .caf-sys{align-self:center;max-width:94%;background:#eaf0ff;color:#33446b;border:1px solid #dce6ff;font-size:12.5px;text-align:center;border-radius:12px;}
+  .caf-note{align-self:center;background:transparent;color:#718096;font-size:12px;line-height:1.45;text-align:center;max-width:92%;padding:4px 8px;}
+  .caf-csat{align-self:center;text-align:center;color:#667085;font-size:12px;padding:8px 10px;}
+  .caf-csat-row{display:flex;gap:5px;justify-content:center;margin-top:8px;}
+  .caf-root .caf-csat-b{border:1px solid #e1e6ee!important;background:#fff!important;border-radius:10px!important;padding:5px 8px!important;font-size:17px!important;line-height:1.2!important;cursor:pointer;}
+  .caf-root .caf-csat-b:hover{border-color:${e}!important;background:#f8faff!important;transform:translateY(-1px);}
+
+  .caf-composer{border-top:1px solid #e8ecf2;padding:12px 14px;display:flex;gap:9px;align-items:flex-end;background:#fff;}
+  .caf-input{flex:1;resize:none;min-height:44px;max-height:100px;border:1px solid transparent!important;border-radius:14px!important;background:#f5f7fa!important;
+    color:#172033!important;padding:11px 13px!important;font-size:13.5px!important;line-height:20px!important;outline:none;box-shadow:inset 0 0 0 1px #e7ebf1;transition:background .15s,border-color .15s,box-shadow .15s;}
+  .caf-input::placeholder{color:#98a2b3;opacity:1;}
+  .caf-input:focus{background:#fff!important;border-color:${e}!important;box-shadow:0 0 0 3px rgba(25,94,255,.1);}
+  .caf-root .caf-send{width:44px!important;height:44px!important;padding:0!important;flex:none;background:${e}!important;color:#fff!important;border:0!important;border-radius:14px!important;
+    display:flex!important;align-items:center;justify-content:center;cursor:pointer;transition:transform .14s ease,opacity .14s ease,box-shadow .14s ease;box-shadow:0 7px 16px rgba(20,38,85,.18);}
+  .caf-send svg{width:19px;height:19px;transform:translateX(1px);}
+  .caf-root .caf-send:hover{transform:translateY(-1px);box-shadow:0 9px 20px rgba(20,38,85,.22);}
+  .caf-root .caf-send:active{transform:scale(.96);}
+  .caf-root .caf-send:disabled{opacity:.38;cursor:not-allowed;transform:none;box-shadow:none;}
+  .caf-foot{text-align:center;font-size:10.5px;line-height:1.3;color:#98a2b3;padding:7px 10px 9px;background:#fff;letter-spacing:.01em;}
+
+  .caf-panel.caf-prechat .caf-msgs{justify-content:center;padding:22px;background:linear-gradient(160deg,#f7f9ff 0%,#f5f7fb 58%,#fff 100%);}
+  .caf-panel.caf-prechat .caf-composer{display:none;}
+  .caf-form{width:100%;background:#fff;border:1px solid #e1e6ee;border-radius:20px;padding:22px;margin:0;display:flex;flex-direction:column;
+    box-shadow:0 14px 36px rgba(24,34,55,.08);}
+  .caf-form-icon{width:46px;height:46px;border-radius:14px;background:#eaf0ff;color:${e};display:flex;align-items:center;justify-content:center;margin-bottom:16px;}
+  .caf-form-icon svg{width:23px;height:23px;}
+  .caf-form-t{font-weight:750;font-size:18px;line-height:1.32;color:#172033;}
+  .caf-form-d{margin:7px 0 18px;color:#667085;font-size:12.5px;line-height:1.5;}
+  .caf-fl{display:block;margin:0 0 7px;color:#344054;font-size:12px;font-weight:700;}
+  .caf-fl+.caf-fl{margin-top:14px;}
+  .caf-fi{display:block;width:100%;height:48px;border:1px solid #dce1e9!important;border-radius:13px!important;background:#fff!important;color:#172033!important;
+    padding:0 13px!important;font-size:13.5px!important;line-height:48px!important;outline:none;box-shadow:0 1px 2px rgba(16,24,40,.03);transition:border-color .15s,box-shadow .15s;}
+  .caf-fi::placeholder{color:#98a2b3;opacity:1;}
+  .caf-fi:focus{border-color:${e}!important;box-shadow:0 0 0 3px rgba(25,94,255,.1);}
+  .caf-ferr{color:#d92d20;font-size:12px;line-height:1.4;min-height:17px;margin-top:6px;}
+  .caf-root .caf-fbtn{width:100%!important;height:48px!important;background:${e}!important;color:#fff!important;border:0!important;border-radius:13px!important;
+    padding:0 16px!important;font-size:14px!important;font-weight:750!important;cursor:pointer;display:flex!important;align-items:center;justify-content:center;gap:8px;
+    margin-top:6px!important;transition:transform .14s ease,box-shadow .14s ease,opacity .14s ease;box-shadow:0 9px 20px rgba(20,38,85,.18);}
+  .caf-fbtn svg{width:17px;height:17px;transition:transform .14s ease;}
+  .caf-root .caf-fbtn:hover{transform:translateY(-1px);box-shadow:0 12px 24px rgba(20,38,85,.22);}
+  .caf-root .caf-fbtn:hover svg{transform:translateX(2px);}
+  .caf-root .caf-fbtn:active{transform:scale(.99);}
+  .caf-root .caf-fbtn:disabled{opacity:.62;cursor:wait;transform:none;}
+  .caf-root .caf-fskip{align-self:center;background:transparent!important;border:0!important;color:#667085!important;font-size:12.5px!important;font-weight:650!important;
+    cursor:pointer;padding:8px 10px!important;margin:4px 0 0!important;}
+  .caf-root .caf-fskip:hover{color:#172033!important;text-decoration:underline;text-underline-offset:3px;}
+  .caf-form-privacy{margin:2px 0 0;text-align:center;color:#98a2b3;font-size:10.5px;line-height:1.4;}
+
+  @media (max-width:480px){
+    .caf-root{bottom:12px;${t==="bottom-left"?"left:12px":"right:12px"};}
+    .caf-panel{position:fixed;left:12px!important;right:12px!important;bottom:84px;width:auto;max-width:none;height:min(650px,calc(100dvh - 100px));max-height:none;border-radius:22px;}
+    .caf-root .caf-launcher{width:56px!important;height:56px!important;border-radius:18px!important;}
+    .caf-header{min-height:86px;padding:16px;}.caf-headmark{width:42px;height:42px;border-radius:13px;}
+    .caf-panel.caf-prechat .caf-msgs{padding:16px}.caf-form{padding:20px;border-radius:18px;}
+  }
+  @media (max-height:620px) and (min-width:481px){.caf-panel{height:calc(100vh - 96px);bottom:70px}.caf-header{min-height:82px}.caf-form{padding:18px}.caf-form-d{margin-bottom:13px}}
+  @media (prefers-reduced-motion:reduce){.caf-panel,.caf-launcher,.caf-send,.caf-fbtn{transition:none!important;}}
+  `,r=document.createElement("style");r.id="caf-widget-styles",r.textContent=a,document.head.appendChild(r)}function mt(e){let t=document.createElement("div");return t.className="caf-root",t.innerHTML=`
+    <div class="caf-panel" id="caf-support-panel" role="dialog" aria-labelledby="caf-support-title" aria-hidden="true">
       <div class="caf-header">
-        <span class="caf-dot" data-caf="dot"></span>
-        <div style="flex:1;min-width:0"><div class="caf-t">${E(e.title)}</div><div class="caf-s">${E(e.subtitle)}</div></div>
+        <div class="caf-headmark" aria-hidden="true">
+          <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1.9" stroke-linecap="round" stroke-linejoin="round"><path d="M21 11.5a8.4 8.4 0 0 1-.9 3.8 8.5 8.5 0 0 1-7.6 4.7 8.4 8.4 0 0 1-3.8-.9L3 21l1.9-5.7a8.4 8.4 0 0 1-.9-3.8 8.5 8.5 0 0 1 4.7-7.6 8.4 8.4 0 0 1 3.8-.9h.5a8.5 8.5 0 0 1 8 8v.5Z"/></svg>
+          <span class="caf-dot" data-caf="dot"></span>
+        </div>
+        <div class="caf-headcopy"><div class="caf-t" id="caf-support-title">${E(e.title)}</div><div class="caf-s">${E(e.subtitle)}</div></div>
         <button class="caf-callbtn" data-caf="call" title="Start a voice call" aria-label="Start a voice call">
           <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M22 16.92v3a2 2 0 0 1-2.18 2 19.79 19.79 0 0 1-8.63-3.07 19.5 19.5 0 0 1-6-6 19.79 19.79 0 0 1-3.07-8.67A2 2 0 0 1 4.11 2h3a2 2 0 0 1 2 1.72c.13.96.36 1.9.7 2.81a2 2 0 0 1-.45 2.11L8.09 9.91a16 16 0 0 0 6 6l1.27-1.27a2 2 0 0 1 2.11-.45c.9.34 1.85.57 2.81.7A2 2 0 0 1 22 16.92z"/></svg>
         </button>
-        <button class="caf-x" data-caf="close" aria-label="Close">\u2715</button>
+        <button class="caf-x" data-caf="close" aria-label="Close support chat" title="Close">
+          <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round"><path d="m7 7 10 10M17 7 7 17"/></svg>
+        </button>
       </div>
       <div class="caf-msgs" data-caf="msgs"></div>
       <div class="caf-composer">
@@ -73,13 +128,22 @@ var VocantlyWidget=(()=>{var Pe=Object.create;var K=Object.defineProperty;var $e
       </div>
       <div class="caf-foot">powered by Vocantly</div>
     </div>
-    <button class="caf-launcher" data-caf="launcher" aria-label="Open chat">
+    <button class="caf-launcher" data-caf="launcher" aria-label="Open support chat" aria-controls="caf-support-panel" aria-expanded="false">
       <span data-caf="launcher-icon">${e.launcher==="\u{1F4AC}"?'<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M21 11.5a8.38 8.38 0 0 1-.9 3.8 8.5 8.5 0 0 1-7.6 4.7 8.38 8.38 0 0 1-3.8-.9L3 21l1.9-5.7a8.38 8.38 0 0 1-.9-3.8 8.5 8.5 0 0 1 4.7-7.6 8.38 8.38 0 0 1 3.8-.9h.5a8.48 8.48 0 0 1 8 8v.5z"/></svg>':E(e.launcher)}</span>
       <span class="caf-badge" data-caf="badge" style="display:none">0</span>
-    </button>`,document.body.appendChild(t),{root:t,$:n=>t.querySelector(`[data-caf="${n}"]`)}}function wt(e){if(T)return T.open(),T.api;let t={...ut,...e||{}};if(!t.wsUrl)throw new Error("VocantlyWidget.init requires wsUrl");if(!t.publicKey&&!(t.token&&t.conversationId))throw new Error("VocantlyWidget.init requires either { publicKey } (anonymous) or { token, conversationId }");if(t.publicKey&&!t.apiUrl)throw new Error("VocantlyWidget.init with publicKey also requires apiUrl");pt(t.primaryColor,t.position);let{root:s,$:n}=mt(t),i={panel:s.querySelector(".caf-panel"),msgs:n("msgs"),input:n("input"),send:n("send"),dot:n("dot"),badge:n("badge"),launcher:n("launcher"),call:n("call")},a=null,r=!1,l=()=>t.calls===!0||r;function c(){a&&D&&i.call&&(i.call.style.display="flex")}function h(){return new Promise((o,u)=>{if(window.VocantlyWidgetCall)return o();let g=document.createElement("script");g.src=t.callBundleUrl,g.async=!0,g.onload=()=>o(),g.onerror=()=>u(new Error("call bundle load failed")),document.head.appendChild(g)})}async function f(){if(!(a||!O))try{if(await h(),!window.VocantlyWidgetCall)return;let o=document.createElement("div");document.body.appendChild(o),a=window.VocantlyWidgetCall.mount(o,O,{logoText:"CA",sessionTitle:t.title||"Call",sessionSubtitle:t.subtitle||"Secured via Vocantly",primaryColor:t.primaryColor,self:{name:"You",role:"Visitor"},peer:{name:t.title||"Support",role:"Agent"},voiceOnly:!0,simple:!0}),i.call&&(i.call.onclick=()=>a.startCall("voice")),c()}catch(o){t.debug&&console.error("[caf] call setup failed",o)}}let d=t.token||"",y=t.conversationId||"",m=d?Oe(d):null,v=null,R=new Set,H=!1,A=!1,ce=0,le=!1,D=!t.collectContact,de=!1,U=o=>{i.dot.className="caf-dot"+(o?" "+o:"")},X=()=>{i.msgs.scrollTop=i.msgs.scrollHeight},he=o=>{ce=o,i.badge.textContent=String(o),i.badge.style.display=o>0?"flex":"none"};function Z(o,u){let g=document.createElement("div");g.className="caf-m "+o,g.innerHTML=u,i.msgs.appendChild(g),X()}function ge(o){var j,_,z,ve,be,ye;if(o.optimistic)return;let u=(j=o.id)!=null?j:o.message_id,g=(z=(_=o.senderId)!=null?_:o.sender_id)!=null?z:"",p=(be=(ve=o.content)!=null?ve:o.text)!=null?be:"",w=u||`${g}:${p}`;if(R.has(w))return;if(R.add(w),((ye=o.messageType)!=null?ye:o.message_type)==="system"){Z("caf-note",Ie(p)),t.csat&&je();return}let x=m&&g===m;Z(x?"caf-self":"caf-other",Ie(p)),!x&&H&&ft(),!x&&!A&&he(ce+1)}let ue=!1;function je(){if(ue||!t.apiUrl||!y)return;ue=!0;let o=document.createElement("div");o.className="caf-csat",o.innerHTML=`<div>${E(t.csatPrompt)}</div><div class="caf-csat-row"></div>`;let u=o.querySelector(".caf-csat-row");[["1","\u{1F61E}"],["2","\u{1F641}"],["3","\u{1F610}"],["4","\u{1F642}"],["5","\u{1F600}"]].forEach(([g,p])=>{let w=document.createElement("button");w.className="caf-csat-b",w.type="button",w.textContent=p,w.setAttribute("aria-label",g+" out of 5"),w.onclick=()=>He(Number(g),o),u.appendChild(w)}),i.msgs.appendChild(o),X()}async function He(o,u){u.innerHTML=`<div>${E(t.csatThanks)}</div>`,X();try{await fetch(t.apiUrl.replace(/\/$/,"")+"/sdk/conversations/"+y+"/rating",{method:"POST",headers:{"Content-Type":"application/json",Authorization:"Bearer "+d},body:JSON.stringify({rating:o})})}catch(g){t.debug&&console.error("[caf] csat failed",g)}}function fe(o){i.input.disabled=!o,i.send.disabled=!o,i.input.placeholder=o?t.placeholder:"\u2026"}function pe(){!le&&t.greeting&&(Z("caf-sys",E(t.greeting)),le=!0)}async function De(o,u){if(t.apiUrl)try{if(await J(),!d)return;let g=await fetch(t.apiUrl.replace(/\/$/,"")+"/sdk/customers/me",{method:"PATCH",headers:{"Content-Type":"application/json",Authorization:"Bearer "+d},body:JSON.stringify({name:o||void 0,email:u||void 0})});!g.ok&&t.debug&&console.error("[caf] saveContact HTTP "+g.status)}catch(g){t.debug&&console.error("[caf] saveContact failed",g)}}function Ue(){de=!0;let o=document.createElement("div");o.className="caf-form",o.innerHTML=`
+    </button>`,document.body.appendChild(t),{root:t,$:i=>t.querySelector(`[data-caf="${i}"]`)}}function wt(e){if(_)return _.open(),_.api;let t={...pt,...e||{}};if(!t.wsUrl)throw new Error("VocantlyWidget.init requires wsUrl");if(!t.publicKey&&!(t.token&&t.conversationId))throw new Error("VocantlyWidget.init requires either { publicKey } (anonymous) or { token, conversationId }");if(t.publicKey&&!t.apiUrl)throw new Error("VocantlyWidget.init with publicKey also requires apiUrl");ft(t.primaryColor,t.position);let{root:s,$:i}=mt(t),n={panel:s.querySelector(".caf-panel"),msgs:i("msgs"),input:i("input"),send:i("send"),dot:i("dot"),badge:i("badge"),launcher:i("launcher"),call:i("call")},a=null,r=!1,l=()=>t.calls===!0||r;function c(){a&&L&&n.call&&(n.call.style.display="flex")}function h(){return new Promise((o,p)=>{if(window.VocantlyWidgetCall)return o();let g=document.createElement("script");g.src=t.callBundleUrl,g.async=!0,g.onload=()=>o(),g.onerror=()=>p(new Error("call bundle load failed")),document.head.appendChild(g)})}async function u(){if(!(a||!O))try{if(await h(),!window.VocantlyWidgetCall)return;let o=document.createElement("div");document.body.appendChild(o),a=window.VocantlyWidgetCall.mount(o,O,{logoText:"CA",sessionTitle:t.title||"Call",sessionSubtitle:t.subtitle||"Secured via Vocantly",primaryColor:t.primaryColor,self:{name:"You",role:"Visitor"},peer:{name:t.title||"Support",role:"Agent"},voiceOnly:!0,simple:!0}),n.call&&(n.call.onclick=()=>a.startCall("voice")),c()}catch(o){t.debug&&console.error("[caf] call setup failed",o)}}let d=t.token||"",y=t.conversationId||"",m=d?Oe(d):null,b=null,R=new Set,D=!1,A=!1,ce=0,le=!1,L=!t.collectContact,de=!1,U=o=>{n.dot.className="caf-dot"+(o?" "+o:"")},X=()=>{n.msgs.scrollTop=n.msgs.scrollHeight},he=o=>{ce=o,n.badge.textContent=String(o),n.badge.style.display=o>0?"flex":"none"};function Z(o,p){let g=document.createElement("div");g.className="caf-m "+o,g.innerHTML=p,n.msgs.appendChild(g),X()}function ge(o){var I,C,H,be,ve,ye;if(o.optimistic)return;let p=(I=o.id)!=null?I:o.message_id,g=(H=(C=o.senderId)!=null?C:o.sender_id)!=null?H:"",f=(ve=(be=o.content)!=null?be:o.text)!=null?ve:"",w=p||`${g}:${f}`;if(R.has(w))return;if(R.add(w),((ye=o.messageType)!=null?ye:o.message_type)==="system"){Z("caf-note",je(f)),t.csat&&Ie();return}let T=m&&g===m;Z(T?"caf-self":"caf-other",je(f)),!T&&D&&ut(),!T&&!A&&he(ce+1)}let pe=!1;function Ie(){if(pe||!t.apiUrl||!y)return;pe=!0;let o=document.createElement("div");o.className="caf-csat",o.innerHTML=`<div>${E(t.csatPrompt)}</div><div class="caf-csat-row"></div>`;let p=o.querySelector(".caf-csat-row");[["1","\u{1F61E}"],["2","\u{1F641}"],["3","\u{1F610}"],["4","\u{1F642}"],["5","\u{1F600}"]].forEach(([g,f])=>{let w=document.createElement("button");w.className="caf-csat-b",w.type="button",w.textContent=f,w.setAttribute("aria-label",g+" out of 5"),w.onclick=()=>He(Number(g),o),p.appendChild(w)}),n.msgs.appendChild(o),X()}async function He(o,p){p.innerHTML=`<div>${E(t.csatThanks)}</div>`,X();try{await fetch(t.apiUrl.replace(/\/$/,"")+"/sdk/conversations/"+y+"/rating",{method:"POST",headers:{"Content-Type":"application/json",Authorization:"Bearer "+d},body:JSON.stringify({rating:o})})}catch(g){t.debug&&console.error("[caf] csat failed",g)}}function ue(o){n.input.disabled=!o,n.send.disabled=!o,n.input.placeholder=o?t.placeholder:"\u2026"}function fe(){!le&&t.greeting&&(Z("caf-sys",E(t.greeting)),le=!0)}async function De(o,p){if(t.apiUrl)try{if(await B(),!d)return;let g=await fetch(t.apiUrl.replace(/\/$/,"")+"/sdk/customers/me",{method:"PATCH",headers:{"Content-Type":"application/json",Authorization:"Bearer "+d},body:JSON.stringify({name:o||void 0,email:p||void 0})});!g.ok&&t.debug&&console.error("[caf] saveContact HTTP "+g.status)}catch(g){t.debug&&console.error("[caf] saveContact failed",g)}}function Le(){de=!0,n.panel.classList.add("caf-prechat");let o=document.createElement("form");o.className="caf-form",o.noValidate=!0,o.innerHTML=`
+      <div class="caf-form-icon" aria-hidden="true">
+        <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1.9" stroke-linecap="round" stroke-linejoin="round"><path d="M20 15a4 4 0 0 1-4 4H8l-5 3v-7a4 4 0 0 1-1-2.65V7a4 4 0 0 1 4-4h10a4 4 0 0 1 4 4v8Z"/><path d="M7 9h10M7 13h6"/></svg>
+      </div>
       <div class="caf-form-t">${E(t.contactPrompt)}</div>
-      <input class="caf-fi" data-caf="f-name" placeholder="Your name" />
-      <input class="caf-fi" data-caf="f-email" type="email" placeholder="Email${t.requireEmail?"":" (optional)"}" />
-      <div class="caf-ferr" data-caf="f-err"></div>
-      <button class="caf-fbtn" data-caf="f-go">Start chat</button>
-      ${t.requireEmail?"":'<button class="caf-fskip" data-caf="f-skip">Skip</button>'}`,i.msgs.appendChild(o);let u=x=>o.querySelector(`[data-caf="${x}"]`),g=/^[^\s@]+@[^\s@]+\.[^\s@]+$/,p=async x=>{let j=u("f-name").value.trim(),_=u("f-email").value.trim();if(x){if(t.requireEmail&&!_){u("f-err").textContent="Email is required.";return}if(_&&!g.test(_)){u("f-err").textContent="Enter a valid email.";return}await De(j,_)}o.remove(),D=!0,c(),fe(!0),pe(),setTimeout(()=>i.input.focus(),30)};u("f-go").onclick=()=>p(!0);let w=u("f-skip");w&&(w.onclick=()=>p(!1)),setTimeout(()=>u("f-name").focus(),40)}function q(){if(A=!0,i.panel.classList.add("open"),he(0),J(),!D&&!de){Ue();return}D&&(pe(),setTimeout(()=>i.input.focus(),50))}function B(){A=!1,i.panel.classList.remove("open")}i.launcher.onclick=()=>A?B():q(),n("close").onclick=B;let O=null;function ee(){if(!D)return;let o=i.input.value.trim();if(!(!o||!O))try{O.sendMessage(o),i.input.value="",i.input.style.height="auto"}catch(u){t.debug&&console.error("[caf] send failed",u)}}i.send.onclick=ee,fe(D),i.input.addEventListener("input",()=>{i.input.style.height="auto",i.input.style.height=Math.min(i.input.scrollHeight,96)+"px"}),i.input.addEventListener("keydown",o=>{o.key==="Enter"&&!o.shiftKey&&(o.preventDefault(),ee())});let te=t.publicKey?"caf_session_"+t.publicKey.slice(-10):"",Le=t.publicKey?"caf_vid_"+t.publicKey.slice(-10):"";function me(){if(!te)return null;try{let o=JSON.parse(localStorage.getItem(te)||"null");if(o&&o.token&&o.conversationId&&o.exp>Date.now())return o}catch{}return null}async function Fe(){let o=t.apiUrl.replace(/\/$/,""),u=te,g=Le,p=me();if(p)return r=!!p.calls_enabled,{token:p.token,conversationId:p.conversationId};let w=null;try{w=localStorage.getItem(g)}catch{}if(!w){w="v_"+Math.random().toString(36).slice(2)+Date.now().toString(36);try{localStorage.setItem(g,w)}catch{}}let x=await fetch(o+"/sdk/anonymous-session",{method:"POST",headers:{"Content-Type":"application/json","X-Api-Key":t.publicKey},body:JSON.stringify({visitor_id:w})});if(!x.ok)throw new Error("anonymous-session HTTP "+x.status);let j=await x.json(),_=j.data||j;r=!!_.calls_enabled;let z=Date.now()+Math.max(0,(_.expires_in||3600)*1e3-6e4);try{localStorage.setItem(u,JSON.stringify({token:_.token,conversationId:_.conversation_id,exp:z,calls_enabled:r}))}catch{}return{token:_.token,conversationId:_.conversation_id}}let F=null;function J(){return F||(F=(async()=>{var o,u,g;try{if(U(""),t.publicKey){let p=await Fe();d=p.token,y=p.conversationId,m=Oe(d)}if(v=new Ae({wsUrl:t.wsUrl,token:d,apiUrl:t.apiUrl,autoReconnect:!0,debug:t.debug}),v.on("connected",()=>U("on")),v.on("disconnected",()=>U("")),v.on("reconnecting",()=>U("")),v.on("error",()=>U("err")),await v.connect(),await v.conversations.join(y),O=v.conversations.get(y),O.on("message",ge),t.apiUrl&&typeof O.fetchMessages=="function")try{let p=await O.fetchMessages({limit:30});((g=(u=p==null?void 0:p.messages)!=null?u:(o=p==null?void 0:p.data)==null?void 0:o.messages)!=null?g:[]).forEach(ge)}catch{}H=!0,l()&&f()}catch(p){U("err"),F=null,t.debug&&console.error("[caf] connect/provision failed",p)}})(),F)}(!t.publicKey||me())&&J(),t.autoOpen&&q();let we={open:q,close:B,send:async o=>{await J(),i.input.value=o,ee()},destroy:()=>{try{v==null||v.disconnect()}catch{}s.remove(),T=null}};return T={open:q,close:B,api:we},we}function vt(){T==null||T.open()}function bt(){T==null||T.close()}function yt(){T==null||T.api.destroy()}return Be(St);})();
+      <p class="caf-form-d">Share a few details so our team can give you more personal support.</p>
+      <label class="caf-fl" for="caf-contact-name">Name
+        <input class="caf-fi" id="caf-contact-name" data-caf="f-name" name="name" autocomplete="name" placeholder="How should we address you?" />
+      </label>
+      <label class="caf-fl" for="caf-contact-email">Email${t.requireEmail?"":" (optional)"}
+        <input class="caf-fi" id="caf-contact-email" data-caf="f-email" name="email" autocomplete="email" inputmode="email" type="email" placeholder="you@company.com" />
+      </label>
+      <div class="caf-ferr" data-caf="f-err" role="alert" aria-live="polite"></div>
+      <button class="caf-fbtn" data-caf="f-go" type="submit"><span>Start conversation</span><svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M5 12h14M13 6l6 6-6 6"/></svg></button>
+      ${t.requireEmail?"":'<button class="caf-fskip" data-caf="f-skip" type="button">Continue without details</button>'}
+      <p class="caf-form-privacy">Your details are only used to support this conversation.</p>`,n.msgs.appendChild(o);let p=T=>o.querySelector(`[data-caf="${T}"]`),g=/^[^\s@]+@[^\s@]+\.[^\s@]+$/,f=async T=>{let I=p("f-name").value.trim(),C=p("f-email").value.trim();if(p("f-err").textContent="",T){if(t.requireEmail&&!C){p("f-err").textContent="Email is required.";return}if(C&&!g.test(C)){p("f-err").textContent="Enter a valid email.";return}let H=p("f-go");H.disabled=!0,H.querySelector("span").textContent="Starting\u2026",await De(I,C)}o.remove(),n.panel.classList.remove("caf-prechat"),L=!0,c(),ue(!0),fe(),setTimeout(()=>n.input.focus(),30)};o.onsubmit=T=>{T.preventDefault(),f(!0)};let w=p("f-skip");w&&(w.onclick=()=>f(!1)),setTimeout(()=>p("f-name").focus(),40)}function z(){if(A=!0,n.panel.classList.add("open"),n.panel.setAttribute("aria-hidden","false"),n.launcher.setAttribute("aria-expanded","true"),n.launcher.setAttribute("aria-label","Close support chat"),he(0),B(),!L&&!de){Le();return}L&&(fe(),setTimeout(()=>n.input.focus(),50))}function J(){A=!1,n.panel.classList.remove("open"),n.panel.setAttribute("aria-hidden","true"),n.launcher.setAttribute("aria-expanded","false"),n.launcher.setAttribute("aria-label","Open support chat"),n.launcher.focus()}n.launcher.onclick=()=>A?J():z(),i("close").onclick=J;let O=null;function ee(){if(!L)return;let o=n.input.value.trim();if(!(!o||!O))try{O.sendMessage(o),n.input.value="",n.input.style.height="auto"}catch(p){t.debug&&console.error("[caf] send failed",p)}}n.send.onclick=ee,ue(L),n.input.addEventListener("input",()=>{n.input.style.height="auto",n.input.style.height=Math.min(n.input.scrollHeight,96)+"px"}),n.input.addEventListener("keydown",o=>{o.key==="Enter"&&!o.shiftKey&&(o.preventDefault(),ee())});let te=t.publicKey?"caf_session_"+t.publicKey.slice(-10):"",Ue=t.publicKey?"caf_vid_"+t.publicKey.slice(-10):"";function me(){if(!te)return null;try{let o=JSON.parse(localStorage.getItem(te)||"null");if(o&&o.token&&o.conversationId&&o.exp>Date.now())return o}catch{}return null}async function $e(){let o=t.apiUrl.replace(/\/$/,""),p=te,g=Ue,f=me();if(f)return r=!!f.calls_enabled,{token:f.token,conversationId:f.conversationId};let w=null;try{w=localStorage.getItem(g)}catch{}if(!w){w="v_"+Math.random().toString(36).slice(2)+Date.now().toString(36);try{localStorage.setItem(g,w)}catch{}}let T=await fetch(o+"/sdk/anonymous-session",{method:"POST",headers:{"Content-Type":"application/json","X-Api-Key":t.publicKey},body:JSON.stringify({visitor_id:w})});if(!T.ok)throw new Error("anonymous-session HTTP "+T.status);let I=await T.json(),C=I.data||I;r=!!C.calls_enabled;let H=Date.now()+Math.max(0,(C.expires_in||3600)*1e3-6e4);try{localStorage.setItem(p,JSON.stringify({token:C.token,conversationId:C.conversation_id,exp:H,calls_enabled:r}))}catch{}return{token:C.token,conversationId:C.conversation_id}}let V=null;function B(){return V||(V=(async()=>{var o,p,g;try{if(U(""),t.publicKey){let f=await $e();d=f.token,y=f.conversationId,m=Oe(d)}if(b=new Ae({wsUrl:t.wsUrl,token:d,apiUrl:t.apiUrl,autoReconnect:!0,debug:t.debug}),b.on("connected",()=>U("on")),b.on("disconnected",()=>U("")),b.on("reconnecting",()=>U("")),b.on("error",()=>U("err")),await b.connect(),await b.conversations.join(y),O=b.conversations.get(y),O.on("message",ge),t.apiUrl&&typeof O.fetchMessages=="function")try{let f=await O.fetchMessages({limit:30});((g=(p=f==null?void 0:f.messages)!=null?p:(o=f==null?void 0:f.data)==null?void 0:o.messages)!=null?g:[]).forEach(ge)}catch{}D=!0,l()&&u()}catch(f){U("err"),V=null,t.debug&&console.error("[caf] connect/provision failed",f)}})(),V)}(!t.publicKey||me())&&B(),t.autoOpen&&z();let we={open:z,close:J,send:async o=>{await B(),n.input.value=o,ee()},destroy:()=>{try{b==null||b.disconnect()}catch{}s.remove(),_=null}};return _={open:z,close:J,api:we},we}function bt(){_==null||_.open()}function vt(){_==null||_.close()}function yt(){_==null||_.api.destroy()}return ze(xt);})();