@vinaverse/tokens 0.1.0-alpha.10 → 0.1.0-alpha.12

package/README.md

@@ -18,7 +18,10 @@ property is the path without its mode, kebab-cased (`cssVariable('color.light.ag
 
 `@vinaverse/tokens/copy` holds the words every kit says (English, Spanish, Brazilian Portuguese), with the rules on
 them: a tenant's overrides on top, never the AI disclosure in a built-in language and in another only a translation
-that still discloses; never "assistant", "bot" or "crew". Also the locale's text direction and Intl formatting.
+that still discloses; never "assistant", "bot" or "crew". A count of 1 reads in its own form ("1 message", "1
+character left"): a key with a `One` sibling (`historyMessagesOne`) says it when `count` is 1. A tenant that overrides
+the counted words gives the `One` form too, or theirs is said at every count. Also the locale's text direction and Intl
+formatting.
 
 How the kits use them: [docs/architecture/ui-kits.md](../../docs/architecture/ui-kits.md).
 

package/dist/copy/index.cjs

@@ -51,6 +51,7 @@ var en = {
   questionStep: "Question {step} of {total}",
   questionAddPhoto: "Add a photo",
   questionCharactersLeft: "{count} characters left",
+  questionCharactersLeftOne: "{count} character left",
   priceFrom: "From {price}",
   /** A listing with no rating yet; empty draws nothing, a tenant's word ("New") draws in the rating's place. */
   ratingNone: "",
@@ -75,7 +76,28 @@ var en = {
   welcomeFallback: "Hi, I'm {agent}. How can I help?",
   privacy: "Privacy",
   cardsInRow: "{count} results, swipe for more",
-  open: "Open"
+  cardsInRowOne: "{count} result",
+  open: "Open",
+  /** History: the person's past conversations, and reading one back. */
+  historyEmpty: "No conversations yet",
+  historyEmptyBody: "Your conversations with {agent} will show here.",
+  historyFailed: "Couldn't load your conversations.",
+  historyOff: "History is not available.",
+  historyMessages: "{count} messages",
+  historyMessagesOne: "{count} message",
+  historyEnded: "Ended",
+  historyContinue: "Continue",
+  historyDelete: "Delete",
+  historyDeleteTitle: "Delete this conversation?",
+  historyDeleteBody: "It's removed from your history everywhere.",
+  historyDeleteFailed: "Couldn't delete this conversation.",
+  cancel: "Cancel",
+  transcriptFailed: "Couldn't load this conversation.",
+  transcriptGone: "This conversation is no longer available.",
+  transcriptEarlier: "Earlier messages",
+  /** Under the person's message a guardrail refused. */
+  messageRefused: "Not answered",
+  loading: "Loading\u2026"
 };
 var es = {
   disclosureFallback: "Est\xE1s hablando con un agente de IA. Con la tecnolog\xEDa de Vinaverse.",
@@ -127,6 +149,7 @@ var es = {
   questionStep: "Pregunta {step} de {total}",
   questionAddPhoto: "Agregar una foto",
   questionCharactersLeft: "Quedan {count} caracteres",
+  questionCharactersLeftOne: "Queda {count} car\xE1cter",
   priceFrom: "Desde {price}",
   ratingNone: "",
   nextAvailable: "Pr\xF3ximo: {time}",
@@ -149,7 +172,26 @@ var es = {
   welcomeFallback: "Hola, soy {agent}. \xBFEn qu\xE9 te ayudo?",
   privacy: "Privacidad",
   cardsInRow: "{count} resultados, desliza para ver m\xE1s",
-  open: "Abrir"
+  cardsInRowOne: "{count} resultado",
+  open: "Abrir",
+  historyEmpty: "A\xFAn no hay conversaciones",
+  historyEmptyBody: "Tus conversaciones con {agent} aparecer\xE1n aqu\xED.",
+  historyFailed: "No se pudieron cargar tus conversaciones.",
+  historyOff: "El historial no est\xE1 disponible.",
+  historyMessages: "{count} mensajes",
+  historyMessagesOne: "{count} mensaje",
+  historyEnded: "Terminada",
+  historyContinue: "Continuar",
+  historyDelete: "Eliminar",
+  historyDeleteTitle: "\xBFEliminar esta conversaci\xF3n?",
+  historyDeleteBody: "Se elimina de tu historial en todas partes.",
+  historyDeleteFailed: "No se pudo eliminar esta conversaci\xF3n.",
+  cancel: "Cancelar",
+  transcriptFailed: "No se pudo cargar esta conversaci\xF3n.",
+  transcriptGone: "Esta conversaci\xF3n ya no est\xE1 disponible.",
+  transcriptEarlier: "Mensajes anteriores",
+  messageRefused: "Sin respuesta",
+  loading: "Cargando\u2026"
 };
 var ptBR = {
   disclosureFallback: "Voc\xEA est\xE1 conversando com um agente de IA. Com tecnologia Vinaverse.",
@@ -201,6 +243,7 @@ var ptBR = {
   questionStep: "Pergunta {step} de {total}",
   questionAddPhoto: "Adicionar uma foto",
   questionCharactersLeft: "Restam {count} caracteres",
+  questionCharactersLeftOne: "Resta {count} caractere",
   priceFrom: "A partir de {price}",
   ratingNone: "",
   nextAvailable: "Pr\xF3ximo hor\xE1rio: {time}",
@@ -223,7 +266,26 @@ var ptBR = {
   welcomeFallback: "Oi, sou {agent}. Como posso ajudar?",
   privacy: "Privacidade",
   cardsInRow: "{count} resultados, deslize para ver mais",
-  open: "Abrir"
+  cardsInRowOne: "{count} resultado",
+  open: "Abrir",
+  historyEmpty: "Nenhuma conversa ainda",
+  historyEmptyBody: "Suas conversas com {agent} v\xE3o aparecer aqui.",
+  historyFailed: "N\xE3o foi poss\xEDvel carregar suas conversas.",
+  historyOff: "O hist\xF3rico n\xE3o est\xE1 dispon\xEDvel.",
+  historyMessages: "{count} mensagens",
+  historyMessagesOne: "{count} mensagem",
+  historyEnded: "Encerrada",
+  historyContinue: "Continuar",
+  historyDelete: "Excluir",
+  historyDeleteTitle: "Excluir esta conversa?",
+  historyDeleteBody: "Ela \xE9 removida do seu hist\xF3rico em todos os lugares.",
+  historyDeleteFailed: "N\xE3o foi poss\xEDvel excluir esta conversa.",
+  cancel: "Cancelar",
+  transcriptFailed: "N\xE3o foi poss\xEDvel carregar esta conversa.",
+  transcriptGone: "Esta conversa n\xE3o est\xE1 mais dispon\xEDvel.",
+  transcriptEarlier: "Mensagens anteriores",
+  messageRefused: "Sem resposta",
+  loading: "Carregando\u2026"
 };
 var COPY = {
   en,
@@ -257,8 +319,9 @@ function createTranslate(locale, overrides = {}) {
     if (FIXED.has(key) && !(own === null && discloses(key, value)))
       continue;
     merged[key] = value;
+    if (!(`${key}One` in overrides)) delete merged[`${key}One`];
   }
-  return (key, vars) => (merged[key] ?? en[key]).replace(
+  return (key, vars) => ((vars?.count === 1 ? merged[`${key}One`] : void 0) ?? merged[key] ?? en[key]).replace(
     /\{(\w+)\}/g,
     (all, name) => vars && name in vars ? String(vars[name]) : all
   );
@@ -375,6 +438,19 @@ function formatDate(date, locale) {
     return date;
   }
 }
+function formatDateTime(at, locale, timeZone) {
+  const date = new Date(at);
+  if (Number.isNaN(date.getTime())) return at;
+  try {
+    return new Intl.DateTimeFormat(locale, {
+      dateStyle: "medium",
+      timeStyle: "short",
+      ...timeZone ? { timeZone } : {}
+    }).format(date);
+  } catch {
+    return date.toISOString();
+  }
+}
 
 exports.AI_MARK = AI_MARK;
 exports.BANNED_WORDS = BANNED_WORDS;
@@ -383,6 +459,7 @@ exports.bannedWordsIn = bannedWordsIn;
 exports.builtInCopy = builtInCopy;
 exports.createTranslate = createTranslate;
 exports.formatDate = formatDate;
+exports.formatDateTime = formatDateTime;
 exports.formatDayTime = formatDayTime;
 exports.formatMoney = formatMoney;
 exports.formatTimeRange = formatTimeRange;

package/dist/copy/index.cjs.map

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The words a Vinaverse UI says, in English, Spanish and Brazilian Portuguese, each overridable by the tenant except\n// the fallback disclosure. People first: \"agent\", never \"assistant\"; a person from the business is a person, by role.\n// `{name}` placeholders are filled from `vars`.\n\nconst en = {\n  disclosureFallback: \"You're chatting with an AI agent. Powered by Vinaverse.\",\n  agentLabel: 'AI agent',\n  agentFallbackName: 'the agent',\n  you: 'You',\n  staffLabel: '{by} · person',\n  staffFallbackRole: 'the team',\n  composerPlaceholder: 'Message {agent}',\n  composerPlaceholderTakeover: 'Message {by}',\n  send: 'Send',\n  stop: 'Stop',\n  typeAnswerBelow: 'Type your answer below.',\n  bannerConnecting: 'Connecting…',\n  bannerReconnecting: 'Reconnecting…',\n  bannerOffline: \"You're offline. Messages send when you're back.\",\n  bannerContinuedElsewhere: 'This conversation continued on another device.',\n  bannerUnavailable: \"Couldn't connect.\",\n  continueHere: 'Continue here',\n  tryAgain: 'Try again',\n  talkToPerson: 'Talk to a person',\n  messageSending: 'Sending',\n  messageHeld: 'Sends when you continue',\n  messageNotSent: 'Not sent',\n  messageDelivered: 'Delivered',\n  messageCutOff: 'This reply was cut off.',\n  takeoverStarted: 'A person from {by} is replying now.',\n  takeoverEnded: '{agent} is back.',\n  handoffCreated: \"We've passed this to the team. They'll reply {expected}.\",\n  handoffCreatedNoTime: \"We've passed this to the team. They'll reply soon.\",\n  flowSent: 'Your answers were sent.',\n  flowNotSent: \"Your answers couldn't be sent yet.\",\n  turnFailed: 'Something went wrong.',\n  working: '{agent} is working on it…',\n  proposalConfirm: 'Confirm',\n  proposalDecline: 'Decline',\n  proposalChange: 'Change',\n  proposalConfirmed: 'Confirmed',\n  proposalDeclined: 'Declined',\n  proposalFailed: \"Couldn't be confirmed\",\n  proposalExpired: 'Expired',\n  proposalSettled: 'No longer open',\n  questionSubmit: 'Send',\n  questionSkip: 'Skip',\n  questionOther: 'Other',\n  questionSearch: 'Search',\n  questionAnswered: 'Answered',\n  questionReplaced: 'Replaced by a newer question',\n  questionStep: 'Question {step} of {total}',\n  questionAddPhoto: 'Add a photo',\n  questionCharactersLeft: '{count} characters left',\n  priceFrom: 'From {price}',\n  /** A listing with no rating yet; empty draws nothing, a tenant's word (\"New\") draws in the rating's place. */\n  ratingNone: '',\n  nextAvailable: 'Next: {time}',\n  /** A time today and tomorrow, as `nextAvailable` says it (`{time}`: \"10:00 AM\"). */\n  today: 'today, {time}',\n  tomorrow: 'tomorrow, {time}',\n  agentEnded: 'This conversation ended',\n  agentEndedBody: 'Start a new one whenever you like.',\n  agentStartOver: 'Start a new conversation',\n  agentUnreachable: \"Couldn't reach {agent}\",\n  agentUnreachableBody: 'Check your connection and try again.',\n  agentOff: \"{agent} isn't available right now\",\n  agentOffBody: 'Please try again later.',\n  helpful: 'Was this helpful?',\n  helpfulYes: 'Yes',\n  helpfulNo: 'No',\n  helpfulThanks: 'Thanks for telling us.',\n  launcherOpen: 'Open {agent}',\n  launcherGreeting: \"Hi, I'm {agent}. Ask me what you need.\",\n  close: 'Close',\n  welcomeFallback: \"Hi, I'm {agent}. How can I help?\",\n  privacy: 'Privacy',\n  cardsInRow: '{count} results, swipe for more',\n  open: 'Open',\n} as const;\n\nexport type CopyKey = keyof typeof en;\nexport type Copy = Readonly<Record<CopyKey, string>>;\n/** A tenant's words, by key; a key left out (or undefined) keeps the built-in one. */\nexport type CopyOverrides = { readonly [K in CopyKey]?: string | undefined };\n\nconst es: Copy = {\n  disclosureFallback:\n    'Estás hablando con un agente de IA. Con la tecnología de Vinaverse.',\n  agentLabel: 'Agente de IA',\n  agentFallbackName: 'el agente',\n  you: 'Tú',\n  staffLabel: '{by} · persona',\n  staffFallbackRole: 'el equipo',\n  composerPlaceholder: 'Escribe a {agent}',\n  composerPlaceholderTakeover: 'Escribe a {by}',\n  send: 'Enviar',\n  stop: 'Detener',\n  typeAnswerBelow: 'Escribe tu respuesta abajo.',\n  bannerConnecting: 'Conectando…',\n  bannerReconnecting: 'Reconectando…',\n  bannerOffline: 'Sin conexión. Los mensajes se envían cuando vuelvas.',\n  bannerContinuedElsewhere: 'Esta conversación continuó en otro dispositivo.',\n  bannerUnavailable: 'No se pudo conectar.',\n  continueHere: 'Continuar aquí',\n  tryAgain: 'Intentar de nuevo',\n  talkToPerson: 'Hablar con una persona',\n  messageSending: 'Enviando',\n  messageHeld: 'Se envía cuando continúes',\n  messageNotSent: 'No enviado',\n  messageDelivered: 'Entregado',\n  messageCutOff: 'Esta respuesta quedó incompleta.',\n  takeoverStarted: 'Una persona de {by} está respondiendo.',\n  takeoverEnded: '{agent} volvió.',\n  handoffCreated: 'Le pasamos esto al equipo. Responderán {expected}.',\n  handoffCreatedNoTime: 'Le pasamos esto al equipo. Responderán pronto.',\n  flowSent: 'Tus respuestas se enviaron.',\n  flowNotSent: 'Tus respuestas aún no se pudieron enviar.',\n  turnFailed: 'Algo salió mal.',\n  working: '{agent} está en ello…',\n  proposalConfirm: 'Confirmar',\n  proposalDecline: 'Rechazar',\n  proposalChange: 'Cambiar',\n  proposalConfirmed: 'Confirmado',\n  proposalDeclined: 'Rechazado',\n  proposalFailed: 'No se pudo confirmar',\n  proposalExpired: 'Vencido',\n  proposalSettled: 'Ya no está abierto',\n  questionSubmit: 'Enviar',\n  questionSkip: 'Omitir',\n  questionOther: 'Otro',\n  questionSearch: 'Buscar',\n  questionAnswered: 'Respondida',\n  questionReplaced: 'Reemplazada por una pregunta más reciente',\n  questionStep: 'Pregunta {step} de {total}',\n  questionAddPhoto: 'Agregar una foto',\n  questionCharactersLeft: 'Quedan {count} caracteres',\n  priceFrom: 'Desde {price}',\n  ratingNone: '',\n  nextAvailable: 'Próximo: {time}',\n  today: 'hoy, {time}',\n  tomorrow: 'mañana, {time}',\n  agentEnded: 'Esta conversación terminó',\n  agentEndedBody: 'Empieza una nueva cuando quieras.',\n  agentStartOver: 'Empezar una conversación nueva',\n  agentUnreachable: 'No se pudo contactar a {agent}',\n  agentUnreachableBody: 'Revisa tu conexión e inténtalo de nuevo.',\n  agentOff: '{agent} no está disponible ahora',\n  agentOffBody: 'Inténtalo de nuevo más tarde.',\n  helpful: '¿Te sirvió?',\n  helpfulYes: 'Sí',\n  helpfulNo: 'No',\n  helpfulThanks: 'Gracias por contarnos.',\n  launcherOpen: 'Abrir {agent}',\n  launcherGreeting: 'Hola, soy {agent}. Pregúntame lo que necesites.',\n  close: 'Cerrar',\n  welcomeFallback: 'Hola, soy {agent}. ¿En qué te ayudo?',\n  privacy: 'Privacidad',\n  cardsInRow: '{count} resultados, desliza para ver más',\n  open: 'Abrir',\n};\n\nconst ptBR: Copy = {\n  disclosureFallback:\n    'Você está conversando com um agente de IA. Com tecnologia Vinaverse.',\n  agentLabel: 'Agente de IA',\n  agentFallbackName: 'o agente',\n  you: 'Você',\n  staffLabel: '{by} · pessoa',\n  staffFallbackRole: 'a equipe',\n  composerPlaceholder: 'Mensagem para {agent}',\n  composerPlaceholderTakeover: 'Mensagem para {by}',\n  send: 'Enviar',\n  stop: 'Parar',\n  typeAnswerBelow: 'Digite sua resposta abaixo.',\n  bannerConnecting: 'Conectando…',\n  bannerReconnecting: 'Reconectando…',\n  bannerOffline: 'Sem conexão. As mensagens são enviadas quando você voltar.',\n  bannerContinuedElsewhere: 'Esta conversa continuou em outro aparelho.',\n  bannerUnavailable: 'Não foi possível conectar.',\n  continueHere: 'Continuar aqui',\n  tryAgain: 'Tentar de novo',\n  talkToPerson: 'Falar com uma pessoa',\n  messageSending: 'Enviando',\n  messageHeld: 'Será enviada quando você continuar',\n  messageNotSent: 'Não enviada',\n  messageDelivered: 'Entregue',\n  messageCutOff: 'Esta resposta foi interrompida.',\n  takeoverStarted: 'Uma pessoa de {by} está respondendo agora.',\n  takeoverEnded: '{agent} voltou.',\n  handoffCreated: 'Passamos isso para a equipe. Eles vão responder {expected}.',\n  handoffCreatedNoTime:\n    'Passamos isso para a equipe. Eles vão responder em breve.',\n  flowSent: 'Suas respostas foram enviadas.',\n  flowNotSent: 'Ainda não foi possível enviar suas respostas.',\n  turnFailed: 'Algo deu errado.',\n  working: '{agent} está cuidando disso…',\n  proposalConfirm: 'Confirmar',\n  proposalDecline: 'Recusar',\n  proposalChange: 'Alterar',\n  proposalConfirmed: 'Confirmado',\n  proposalDeclined: 'Recusado',\n  proposalFailed: 'Não foi possível confirmar',\n  proposalExpired: 'Expirado',\n  proposalSettled: 'Não está mais aberto',\n  questionSubmit: 'Enviar',\n  questionSkip: 'Pular',\n  questionOther: 'Outro',\n  questionSearch: 'Buscar',\n  questionAnswered: 'Respondida',\n  questionReplaced: 'Substituída por uma pergunta mais recente',\n  questionStep: 'Pergunta {step} de {total}',\n  questionAddPhoto: 'Adicionar uma foto',\n  questionCharactersLeft: 'Restam {count} caracteres',\n  priceFrom: 'A partir de {price}',\n  ratingNone: '',\n  nextAvailable: 'Próximo horário: {time}',\n  today: 'hoje, {time}',\n  tomorrow: 'amanhã, {time}',\n  agentEnded: 'Esta conversa terminou',\n  agentEndedBody: 'Comece uma nova quando quiser.',\n  agentStartOver: 'Começar uma conversa nova',\n  agentUnreachable: 'Não foi possível falar com {agent}',\n  agentUnreachableBody: 'Verifique sua conexão e tente de novo.',\n  agentOff: '{agent} não está disponível agora',\n  agentOffBody: 'Tente de novo mais tarde.',\n  helpful: 'Isso ajudou?',\n  helpfulYes: 'Sim',\n  helpfulNo: 'Não',\n  helpfulThanks: 'Obrigado por avisar.',\n  launcherOpen: 'Abrir {agent}',\n  launcherGreeting: 'Oi, sou {agent}. Pergunte o que precisar.',\n  close: 'Fechar',\n  welcomeFallback: 'Oi, sou {agent}. Como posso ajudar?',\n  privacy: 'Privacidade',\n  cardsInRow: '{count} resultados, deslize para ver mais',\n  open: 'Abrir',\n};\n\n/** The built-in languages; any other locale falls back to English, its own `copy` overrides aside. */\nexport const COPY: Readonly<Record<'en' | 'es' | 'pt-BR', Copy>> = {\n  en,\n  es,\n  'pt-BR': ptBR,\n};\n\n/**\n * Keys a tenant may not override in a built-in language: the AI disclosure is the platform's, never removed or reworded.\n * In a language without built-in copy the tenant supplies them, translated, so the disclosure reads in the person's\n * language, and only a translation that still discloses is taken (`discloses`): the label says AI, the disclosure says\n * AI and names Vinaverse.\n */\nconst FIXED: ReadonlySet<CopyKey> = new Set([\n  'disclosureFallback',\n  'agentLabel',\n]);\n\n/**\n * \"AI\" as languages write it: AI, IA (es, pt, fr, it, ro), KI (de, nl, da, no, sv), SI (pl), YZ (tr), ИИ (ru), ШІ\n * (uk), and the words for it in Arabic, Hebrew, Hindi, Chinese, Japanese and Korean.\n */\nexport const AI_MARK =\n  /(?:^|[^\\p{L}])(?:AI|IA|KI|SI|YZ|ИИ|ШІ)(?:$|[^\\p{L}])|الذكاء الاصطناعي|بالذكاء|בינה מלאכותית|एआई|कृत्रिम बुद्धि|人工智能|人工知能|인공지능/u;\n\n/**\n * Whether a tenant's text for a fixed key still makes the AI disclosure: the label says AI; the disclosure says AI\n * and names Vinaverse. A tenant's translation that does not is ignored, and the English built-in shows instead.\n */\nfunction discloses(key: string, value: string): boolean {\n  if (!AI_MARK.test(value)) return false;\n  return key !== 'disclosureFallback' || value.includes('Vinaverse');\n}\n\nexport type Translate = (\n  key: CopyKey,\n  vars?: Readonly<Record<string, string | number>>,\n) => string;\n\n/** The built-in copy for a locale: its language (`es-US` → `es`, `pt-PT` → `pt-BR`), else null. */\nfunction builtIn(locale: string | undefined): Copy | null {\n  const language = (locale ?? 'en').split(/[-_]/)[0]?.toLowerCase();\n  if (language === 'en') return COPY.en;\n  if (language === 'es') return COPY.es;\n  if (language === 'pt') return COPY['pt-BR'];\n  return null;\n}\n\n/** The built-in copy for a locale, English when the language has none. */\nexport function builtInCopy(locale: string | undefined): Copy {\n  return builtIn(locale) ?? COPY.en;\n}\n\n/** A translator for a locale, with the tenant's overrides on top (fixed keys excepted). */\nexport function createTranslate(\n  locale: string | undefined,\n  overrides: CopyOverrides = {},\n): Translate {\n  const own = builtIn(locale);\n  const merged: Record<string, string> = { ...(own ?? COPY.en) };\n  for (const [key, value] of Object.entries(overrides)) {\n    if (value === undefined) continue;\n    if (FIXED.has(key as CopyKey) && !(own === null && discloses(key, value)))\n      continue;\n    merged[key] = value;\n  }\n  return (key, vars) =>\n    (merged[key] ?? en[key]).replace(/\\{(\\w+)\\}/g, (all, name: string) =>\n      vars && name in vars ? String(vars[name]) : all,\n    );\n}\n\n/**\n * Words a Vinaverse UI never says to people (a tenant override that uses them gets a development warning): the\n * runtime is an agent, never an assistant or a bot; and never \"crew\".\n */\nexport const BANNED_WORDS: readonly RegExp[] = [\n  /\\bassistant/i,\n  /\\basistente/i,\n  /\\bassistent/i,\n  /\\bbot\\b/i,\n  /\\bcrew\\b/i,\n];\n\n/** The overrides that use a banned word, by key. */\nexport function bannedWordsIn(overrides: CopyOverrides): CopyKey[] {\n  return (Object.entries(overrides) as [CopyKey, string | undefined][])\n    .filter(([, v]) => v !== undefined && BANNED_WORDS.some((w) => w.test(v)))\n    .map(([k]) => k);\n}\n","// Dates, times, money and text direction in the person's locale, through Intl (Hermes has it), with a plain fallback\n// where a runtime lacks it.\n\n/** Languages and scripts written right to left. */\nconst RTL_LANGUAGES = new Set([\n  'ar',\n  'he',\n  'iw',\n  'fa',\n  'ur',\n  'ps',\n  'yi',\n  'dv',\n  'ckb',\n  'sd',\n  'ug',\n  'syr',\n]);\nconst RTL_SCRIPTS = new Set([\n  'arab',\n  'hebr',\n  'thaa',\n  'syrc',\n  'nkoo',\n  'adlm',\n  'rohg',\n]);\n\n/** `rtl` for Arabic, Hebrew, Persian, Urdu and the other right-to-left languages and scripts; `ltr` otherwise. */\nexport function textDirection(locale: string | undefined): 'ltr' | 'rtl' {\n  const parts = (locale ?? '').toLowerCase().split(/[-_]/);\n  if (parts.some((p) => p.length === 4 && RTL_SCRIPTS.has(p))) return 'rtl';\n  return RTL_LANGUAGES.has(parts[0] ?? '') ? 'rtl' : 'ltr';\n}\n\n/** An amount in minor units (`amount` cents) in its currency: `$85.00`. */\nexport function formatMoney(\n  amountMinor: number,\n  currency: string,\n  locale?: string,\n): string {\n  try {\n    const format = new Intl.NumberFormat(locale, {\n      style: 'currency',\n      currency,\n    });\n    const digits = format.resolvedOptions().maximumFractionDigits ?? 2;\n    return format.format(amountMinor / 10 ** digits);\n  } catch {\n    return `${currency} ${(amountMinor / 100).toFixed(2)}`;\n  }\n}\n\n/** A start and an end: \"Wed, Oct 14, 10:00 – 11:30 AM\" in the locale and time zone. */\nexport function formatTimeRange(\n  start: string,\n  end: string | undefined,\n  locale?: string,\n  timeZone?: string,\n): string {\n  const from = new Date(start);\n  if (Number.isNaN(from.getTime())) return start;\n  const options: Intl.DateTimeFormatOptions = {\n    weekday: 'short',\n    month: 'short',\n    day: 'numeric',\n    hour: 'numeric',\n    minute: '2-digit',\n    ...(timeZone ? { timeZone } : {}),\n  };\n  try {\n    const format = new Intl.DateTimeFormat(locale, options);\n    const to = end ? new Date(end) : null;\n    if (!to || Number.isNaN(to.getTime())) return format.format(from);\n    return typeof format.formatRange === 'function'\n      ? format.formatRange(from, to)\n      : `${format.format(from)} – ${format.format(to)}`;\n  } catch {\n    return from.toISOString();\n  }\n}\n\n/** The day a moment falls on in a time zone, as a day count, so two days compare across DST. */\nfunction dayOf(at: Date, timeZone: string | undefined): number {\n  const [y, m, d] = new Intl.DateTimeFormat('en-CA', {\n    year: 'numeric',\n    month: '2-digit',\n    day: '2-digit',\n    ...(timeZone ? { timeZone } : {}),\n  })\n    .format(at)\n    .split('-')\n    .map(Number);\n  return Date.UTC(y as number, (m as number) - 1, d as number) / 86_400_000;\n}\n\n/**\n * A moment as a person says it: \"today, 10:00 AM\" and \"tomorrow, 10:00 AM\" (`today` and `tomorrow` are the copy's\n * words, with `{time}`), else the date and time (\"Fri, Oct 17, 10:00 AM\"), in the locale and time zone. `now` is the\n * clock it is judged by.\n */\nexport function formatDayTime(\n  start: string,\n  words: { readonly today: string; readonly tomorrow: string },\n  locale?: string,\n  timeZone?: string,\n  now: number = Date.now(),\n): string {\n  const at = new Date(start);\n  if (Number.isNaN(at.getTime())) return start;\n  try {\n    const days = dayOf(at, timeZone) - dayOf(new Date(now), timeZone);\n    const word = days === 0 ? words.today : days === 1 ? words.tomorrow : '';\n    if (!word) return formatTimeRange(start, undefined, locale, timeZone);\n    const time = new Intl.DateTimeFormat(locale, {\n      hour: 'numeric',\n      minute: '2-digit',\n      ...(timeZone ? { timeZone } : {}),\n    }).format(at);\n    return word.replace('{time}', time);\n  } catch {\n    return formatTimeRange(start, undefined, locale, timeZone);\n  }\n}\n\n/** A calendar date (`YYYY-MM-DD`) in the locale: \"October 14, 2026\". */\nexport function formatDate(date: string, locale?: string): string {\n  const m = /^(\\d{4})-(\\d{2})-(\\d{2})$/.exec(date);\n  if (!m) return date;\n  try {\n    return new Intl.DateTimeFormat(locale, {\n      year: 'numeric',\n      month: 'long',\n      day: 'numeric',\n      timeZone: 'UTC',\n    }).format(new Date(Date.UTC(Number(m[1]), Number(m[2]) - 1, Number(m[3]))));\n  } catch {\n    return date;\n  }\n}\n"]}
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The words a Vinaverse UI says, in English, Spanish and Brazilian Portuguese, each overridable by the tenant except\n// the fallback disclosure. People first: \"agent\", never \"assistant\"; a person from the business is a person, by role.\n// `{name}` placeholders are filled from `vars`. A key with a `One` form (`historyMessagesOne`) says it for a `count` of 1.\n\nconst en = {\n  disclosureFallback: \"You're chatting with an AI agent. Powered by Vinaverse.\",\n  agentLabel: 'AI agent',\n  agentFallbackName: 'the agent',\n  you: 'You',\n  staffLabel: '{by} · person',\n  staffFallbackRole: 'the team',\n  composerPlaceholder: 'Message {agent}',\n  composerPlaceholderTakeover: 'Message {by}',\n  send: 'Send',\n  stop: 'Stop',\n  typeAnswerBelow: 'Type your answer below.',\n  bannerConnecting: 'Connecting…',\n  bannerReconnecting: 'Reconnecting…',\n  bannerOffline: \"You're offline. Messages send when you're back.\",\n  bannerContinuedElsewhere: 'This conversation continued on another device.',\n  bannerUnavailable: \"Couldn't connect.\",\n  continueHere: 'Continue here',\n  tryAgain: 'Try again',\n  talkToPerson: 'Talk to a person',\n  messageSending: 'Sending',\n  messageHeld: 'Sends when you continue',\n  messageNotSent: 'Not sent',\n  messageDelivered: 'Delivered',\n  messageCutOff: 'This reply was cut off.',\n  takeoverStarted: 'A person from {by} is replying now.',\n  takeoverEnded: '{agent} is back.',\n  handoffCreated: \"We've passed this to the team. They'll reply {expected}.\",\n  handoffCreatedNoTime: \"We've passed this to the team. They'll reply soon.\",\n  flowSent: 'Your answers were sent.',\n  flowNotSent: \"Your answers couldn't be sent yet.\",\n  turnFailed: 'Something went wrong.',\n  working: '{agent} is working on it…',\n  proposalConfirm: 'Confirm',\n  proposalDecline: 'Decline',\n  proposalChange: 'Change',\n  proposalConfirmed: 'Confirmed',\n  proposalDeclined: 'Declined',\n  proposalFailed: \"Couldn't be confirmed\",\n  proposalExpired: 'Expired',\n  proposalSettled: 'No longer open',\n  questionSubmit: 'Send',\n  questionSkip: 'Skip',\n  questionOther: 'Other',\n  questionSearch: 'Search',\n  questionAnswered: 'Answered',\n  questionReplaced: 'Replaced by a newer question',\n  questionStep: 'Question {step} of {total}',\n  questionAddPhoto: 'Add a photo',\n  questionCharactersLeft: '{count} characters left',\n  questionCharactersLeftOne: '{count} character left',\n  priceFrom: 'From {price}',\n  /** A listing with no rating yet; empty draws nothing, a tenant's word (\"New\") draws in the rating's place. */\n  ratingNone: '',\n  nextAvailable: 'Next: {time}',\n  /** A time today and tomorrow, as `nextAvailable` says it (`{time}`: \"10:00 AM\"). */\n  today: 'today, {time}',\n  tomorrow: 'tomorrow, {time}',\n  agentEnded: 'This conversation ended',\n  agentEndedBody: 'Start a new one whenever you like.',\n  agentStartOver: 'Start a new conversation',\n  agentUnreachable: \"Couldn't reach {agent}\",\n  agentUnreachableBody: 'Check your connection and try again.',\n  agentOff: \"{agent} isn't available right now\",\n  agentOffBody: 'Please try again later.',\n  helpful: 'Was this helpful?',\n  helpfulYes: 'Yes',\n  helpfulNo: 'No',\n  helpfulThanks: 'Thanks for telling us.',\n  launcherOpen: 'Open {agent}',\n  launcherGreeting: \"Hi, I'm {agent}. Ask me what you need.\",\n  close: 'Close',\n  welcomeFallback: \"Hi, I'm {agent}. How can I help?\",\n  privacy: 'Privacy',\n  cardsInRow: '{count} results, swipe for more',\n  cardsInRowOne: '{count} result',\n  open: 'Open',\n  /** History: the person's past conversations, and reading one back. */\n  historyEmpty: 'No conversations yet',\n  historyEmptyBody: 'Your conversations with {agent} will show here.',\n  historyFailed: \"Couldn't load your conversations.\",\n  historyOff: 'History is not available.',\n  historyMessages: '{count} messages',\n  historyMessagesOne: '{count} message',\n  historyEnded: 'Ended',\n  historyContinue: 'Continue',\n  historyDelete: 'Delete',\n  historyDeleteTitle: 'Delete this conversation?',\n  historyDeleteBody: \"It's removed from your history everywhere.\",\n  historyDeleteFailed: \"Couldn't delete this conversation.\",\n  cancel: 'Cancel',\n  transcriptFailed: \"Couldn't load this conversation.\",\n  transcriptGone: 'This conversation is no longer available.',\n  transcriptEarlier: 'Earlier messages',\n  /** Under the person's message a guardrail refused. */\n  messageRefused: 'Not answered',\n  loading: 'Loading…',\n} as const;\n\nexport type CopyKey = keyof typeof en;\nexport type Copy = Readonly<Record<CopyKey, string>>;\n/** A tenant's words, by key; a key left out (or undefined) keeps the built-in one. */\nexport type CopyOverrides = { readonly [K in CopyKey]?: string | undefined };\n\nconst es: Copy = {\n  disclosureFallback:\n    'Estás hablando con un agente de IA. Con la tecnología de Vinaverse.',\n  agentLabel: 'Agente de IA',\n  agentFallbackName: 'el agente',\n  you: 'Tú',\n  staffLabel: '{by} · persona',\n  staffFallbackRole: 'el equipo',\n  composerPlaceholder: 'Escribe a {agent}',\n  composerPlaceholderTakeover: 'Escribe a {by}',\n  send: 'Enviar',\n  stop: 'Detener',\n  typeAnswerBelow: 'Escribe tu respuesta abajo.',\n  bannerConnecting: 'Conectando…',\n  bannerReconnecting: 'Reconectando…',\n  bannerOffline: 'Sin conexión. Los mensajes se envían cuando vuelvas.',\n  bannerContinuedElsewhere: 'Esta conversación continuó en otro dispositivo.',\n  bannerUnavailable: 'No se pudo conectar.',\n  continueHere: 'Continuar aquí',\n  tryAgain: 'Intentar de nuevo',\n  talkToPerson: 'Hablar con una persona',\n  messageSending: 'Enviando',\n  messageHeld: 'Se envía cuando continúes',\n  messageNotSent: 'No enviado',\n  messageDelivered: 'Entregado',\n  messageCutOff: 'Esta respuesta quedó incompleta.',\n  takeoverStarted: 'Una persona de {by} está respondiendo.',\n  takeoverEnded: '{agent} volvió.',\n  handoffCreated: 'Le pasamos esto al equipo. Responderán {expected}.',\n  handoffCreatedNoTime: 'Le pasamos esto al equipo. Responderán pronto.',\n  flowSent: 'Tus respuestas se enviaron.',\n  flowNotSent: 'Tus respuestas aún no se pudieron enviar.',\n  turnFailed: 'Algo salió mal.',\n  working: '{agent} está en ello…',\n  proposalConfirm: 'Confirmar',\n  proposalDecline: 'Rechazar',\n  proposalChange: 'Cambiar',\n  proposalConfirmed: 'Confirmado',\n  proposalDeclined: 'Rechazado',\n  proposalFailed: 'No se pudo confirmar',\n  proposalExpired: 'Vencido',\n  proposalSettled: 'Ya no está abierto',\n  questionSubmit: 'Enviar',\n  questionSkip: 'Omitir',\n  questionOther: 'Otro',\n  questionSearch: 'Buscar',\n  questionAnswered: 'Respondida',\n  questionReplaced: 'Reemplazada por una pregunta más reciente',\n  questionStep: 'Pregunta {step} de {total}',\n  questionAddPhoto: 'Agregar una foto',\n  questionCharactersLeft: 'Quedan {count} caracteres',\n  questionCharactersLeftOne: 'Queda {count} carácter',\n  priceFrom: 'Desde {price}',\n  ratingNone: '',\n  nextAvailable: 'Próximo: {time}',\n  today: 'hoy, {time}',\n  tomorrow: 'mañana, {time}',\n  agentEnded: 'Esta conversación terminó',\n  agentEndedBody: 'Empieza una nueva cuando quieras.',\n  agentStartOver: 'Empezar una conversación nueva',\n  agentUnreachable: 'No se pudo contactar a {agent}',\n  agentUnreachableBody: 'Revisa tu conexión e inténtalo de nuevo.',\n  agentOff: '{agent} no está disponible ahora',\n  agentOffBody: 'Inténtalo de nuevo más tarde.',\n  helpful: '¿Te sirvió?',\n  helpfulYes: 'Sí',\n  helpfulNo: 'No',\n  helpfulThanks: 'Gracias por contarnos.',\n  launcherOpen: 'Abrir {agent}',\n  launcherGreeting: 'Hola, soy {agent}. Pregúntame lo que necesites.',\n  close: 'Cerrar',\n  welcomeFallback: 'Hola, soy {agent}. ¿En qué te ayudo?',\n  privacy: 'Privacidad',\n  cardsInRow: '{count} resultados, desliza para ver más',\n  cardsInRowOne: '{count} resultado',\n  open: 'Abrir',\n  historyEmpty: 'Aún no hay conversaciones',\n  historyEmptyBody: 'Tus conversaciones con {agent} aparecerán aquí.',\n  historyFailed: 'No se pudieron cargar tus conversaciones.',\n  historyOff: 'El historial no está disponible.',\n  historyMessages: '{count} mensajes',\n  historyMessagesOne: '{count} mensaje',\n  historyEnded: 'Terminada',\n  historyContinue: 'Continuar',\n  historyDelete: 'Eliminar',\n  historyDeleteTitle: '¿Eliminar esta conversación?',\n  historyDeleteBody: 'Se elimina de tu historial en todas partes.',\n  historyDeleteFailed: 'No se pudo eliminar esta conversación.',\n  cancel: 'Cancelar',\n  transcriptFailed: 'No se pudo cargar esta conversación.',\n  transcriptGone: 'Esta conversación ya no está disponible.',\n  transcriptEarlier: 'Mensajes anteriores',\n  messageRefused: 'Sin respuesta',\n  loading: 'Cargando…',\n};\n\nconst ptBR: Copy = {\n  disclosureFallback:\n    'Você está conversando com um agente de IA. Com tecnologia Vinaverse.',\n  agentLabel: 'Agente de IA',\n  agentFallbackName: 'o agente',\n  you: 'Você',\n  staffLabel: '{by} · pessoa',\n  staffFallbackRole: 'a equipe',\n  composerPlaceholder: 'Mensagem para {agent}',\n  composerPlaceholderTakeover: 'Mensagem para {by}',\n  send: 'Enviar',\n  stop: 'Parar',\n  typeAnswerBelow: 'Digite sua resposta abaixo.',\n  bannerConnecting: 'Conectando…',\n  bannerReconnecting: 'Reconectando…',\n  bannerOffline: 'Sem conexão. As mensagens são enviadas quando você voltar.',\n  bannerContinuedElsewhere: 'Esta conversa continuou em outro aparelho.',\n  bannerUnavailable: 'Não foi possível conectar.',\n  continueHere: 'Continuar aqui',\n  tryAgain: 'Tentar de novo',\n  talkToPerson: 'Falar com uma pessoa',\n  messageSending: 'Enviando',\n  messageHeld: 'Será enviada quando você continuar',\n  messageNotSent: 'Não enviada',\n  messageDelivered: 'Entregue',\n  messageCutOff: 'Esta resposta foi interrompida.',\n  takeoverStarted: 'Uma pessoa de {by} está respondendo agora.',\n  takeoverEnded: '{agent} voltou.',\n  handoffCreated: 'Passamos isso para a equipe. Eles vão responder {expected}.',\n  handoffCreatedNoTime:\n    'Passamos isso para a equipe. Eles vão responder em breve.',\n  flowSent: 'Suas respostas foram enviadas.',\n  flowNotSent: 'Ainda não foi possível enviar suas respostas.',\n  turnFailed: 'Algo deu errado.',\n  working: '{agent} está cuidando disso…',\n  proposalConfirm: 'Confirmar',\n  proposalDecline: 'Recusar',\n  proposalChange: 'Alterar',\n  proposalConfirmed: 'Confirmado',\n  proposalDeclined: 'Recusado',\n  proposalFailed: 'Não foi possível confirmar',\n  proposalExpired: 'Expirado',\n  proposalSettled: 'Não está mais aberto',\n  questionSubmit: 'Enviar',\n  questionSkip: 'Pular',\n  questionOther: 'Outro',\n  questionSearch: 'Buscar',\n  questionAnswered: 'Respondida',\n  questionReplaced: 'Substituída por uma pergunta mais recente',\n  questionStep: 'Pergunta {step} de {total}',\n  questionAddPhoto: 'Adicionar uma foto',\n  questionCharactersLeft: 'Restam {count} caracteres',\n  questionCharactersLeftOne: 'Resta {count} caractere',\n  priceFrom: 'A partir de {price}',\n  ratingNone: '',\n  nextAvailable: 'Próximo horário: {time}',\n  today: 'hoje, {time}',\n  tomorrow: 'amanhã, {time}',\n  agentEnded: 'Esta conversa terminou',\n  agentEndedBody: 'Comece uma nova quando quiser.',\n  agentStartOver: 'Começar uma conversa nova',\n  agentUnreachable: 'Não foi possível falar com {agent}',\n  agentUnreachableBody: 'Verifique sua conexão e tente de novo.',\n  agentOff: '{agent} não está disponível agora',\n  agentOffBody: 'Tente de novo mais tarde.',\n  helpful: 'Isso ajudou?',\n  helpfulYes: 'Sim',\n  helpfulNo: 'Não',\n  helpfulThanks: 'Obrigado por avisar.',\n  launcherOpen: 'Abrir {agent}',\n  launcherGreeting: 'Oi, sou {agent}. Pergunte o que precisar.',\n  close: 'Fechar',\n  welcomeFallback: 'Oi, sou {agent}. Como posso ajudar?',\n  privacy: 'Privacidade',\n  cardsInRow: '{count} resultados, deslize para ver mais',\n  cardsInRowOne: '{count} resultado',\n  open: 'Abrir',\n  historyEmpty: 'Nenhuma conversa ainda',\n  historyEmptyBody: 'Suas conversas com {agent} vão aparecer aqui.',\n  historyFailed: 'Não foi possível carregar suas conversas.',\n  historyOff: 'O histórico não está disponível.',\n  historyMessages: '{count} mensagens',\n  historyMessagesOne: '{count} mensagem',\n  historyEnded: 'Encerrada',\n  historyContinue: 'Continuar',\n  historyDelete: 'Excluir',\n  historyDeleteTitle: 'Excluir esta conversa?',\n  historyDeleteBody: 'Ela é removida do seu histórico em todos os lugares.',\n  historyDeleteFailed: 'Não foi possível excluir esta conversa.',\n  cancel: 'Cancelar',\n  transcriptFailed: 'Não foi possível carregar esta conversa.',\n  transcriptGone: 'Esta conversa não está mais disponível.',\n  transcriptEarlier: 'Mensagens anteriores',\n  messageRefused: 'Sem resposta',\n  loading: 'Carregando…',\n};\n\n/** The built-in languages; any other locale falls back to English, its own `copy` overrides aside. */\nexport const COPY: Readonly<Record<'en' | 'es' | 'pt-BR', Copy>> = {\n  en,\n  es,\n  'pt-BR': ptBR,\n};\n\n/**\n * Keys a tenant may not override in a built-in language: the AI disclosure is the platform's, never removed or reworded.\n * In a language without built-in copy the tenant supplies them, translated, so the disclosure reads in the person's\n * language, and only a translation that still discloses is taken (`discloses`): the label says AI, the disclosure says\n * AI and names Vinaverse.\n */\nconst FIXED: ReadonlySet<CopyKey> = new Set([\n  'disclosureFallback',\n  'agentLabel',\n]);\n\n/**\n * \"AI\" as languages write it: AI, IA (es, pt, fr, it, ro), KI (de, nl, da, no, sv), SI (pl), YZ (tr), ИИ (ru), ШІ\n * (uk), and the words for it in Arabic, Hebrew, Hindi, Chinese, Japanese and Korean.\n */\nexport const AI_MARK =\n  /(?:^|[^\\p{L}])(?:AI|IA|KI|SI|YZ|ИИ|ШІ)(?:$|[^\\p{L}])|الذكاء الاصطناعي|بالذكاء|בינה מלאכותית|एआई|कृत्रिम बुद्धि|人工智能|人工知能|인공지능/u;\n\n/**\n * Whether a tenant's text for a fixed key still makes the AI disclosure: the label says AI; the disclosure says AI\n * and names Vinaverse. A tenant's translation that does not is ignored, and the English built-in shows instead.\n */\nfunction discloses(key: string, value: string): boolean {\n  if (!AI_MARK.test(value)) return false;\n  return key !== 'disclosureFallback' || value.includes('Vinaverse');\n}\n\nexport type Translate = (\n  key: CopyKey,\n  vars?: Readonly<Record<string, string | number>>,\n) => string;\n\n/** The built-in copy for a locale: its language (`es-US` → `es`, `pt-PT` → `pt-BR`), else null. */\nfunction builtIn(locale: string | undefined): Copy | null {\n  const language = (locale ?? 'en').split(/[-_]/)[0]?.toLowerCase();\n  if (language === 'en') return COPY.en;\n  if (language === 'es') return COPY.es;\n  if (language === 'pt') return COPY['pt-BR'];\n  return null;\n}\n\n/** The built-in copy for a locale, English when the language has none. */\nexport function builtInCopy(locale: string | undefined): Copy {\n  return builtIn(locale) ?? COPY.en;\n}\n\n/** A translator for a locale, with the tenant's overrides on top (fixed keys excepted). */\nexport function createTranslate(\n  locale: string | undefined,\n  overrides: CopyOverrides = {},\n): Translate {\n  const own = builtIn(locale);\n  const merged: Record<string, string> = { ...(own ?? COPY.en) };\n  for (const [key, value] of Object.entries(overrides)) {\n    if (value === undefined) continue;\n    if (FIXED.has(key as CopyKey) && !(own === null && discloses(key, value)))\n      continue;\n    merged[key] = value;\n    // The tenant's words for a count, without their own `One` form: theirs for every count, never ours for 1.\n    if (!(`${key}One` in overrides)) delete merged[`${key}One`];\n  }\n  return (key, vars) =>\n    (\n      (vars?.count === 1 ? merged[`${key}One`] : undefined) ??\n      merged[key] ??\n      en[key]\n    ).replace(/\\{(\\w+)\\}/g, (all, name: string) =>\n      vars && name in vars ? String(vars[name]) : all,\n    );\n}\n\n/**\n * Words a Vinaverse UI never says to people (a tenant override that uses them gets a development warning): the\n * runtime is an agent, never an assistant or a bot; and never \"crew\".\n */\nexport const BANNED_WORDS: readonly RegExp[] = [\n  /\\bassistant/i,\n  /\\basistente/i,\n  /\\bassistent/i,\n  /\\bbot\\b/i,\n  /\\bcrew\\b/i,\n];\n\n/** The overrides that use a banned word, by key. */\nexport function bannedWordsIn(overrides: CopyOverrides): CopyKey[] {\n  return (Object.entries(overrides) as [CopyKey, string | undefined][])\n    .filter(([, v]) => v !== undefined && BANNED_WORDS.some((w) => w.test(v)))\n    .map(([k]) => k);\n}\n","// Dates, times, money and text direction in the person's locale, through Intl (Hermes has it), with a plain fallback\n// where a runtime lacks it.\n\n/** Languages and scripts written right to left. */\nconst RTL_LANGUAGES = new Set([\n  'ar',\n  'he',\n  'iw',\n  'fa',\n  'ur',\n  'ps',\n  'yi',\n  'dv',\n  'ckb',\n  'sd',\n  'ug',\n  'syr',\n]);\nconst RTL_SCRIPTS = new Set([\n  'arab',\n  'hebr',\n  'thaa',\n  'syrc',\n  'nkoo',\n  'adlm',\n  'rohg',\n]);\n\n/** `rtl` for Arabic, Hebrew, Persian, Urdu and the other right-to-left languages and scripts; `ltr` otherwise. */\nexport function textDirection(locale: string | undefined): 'ltr' | 'rtl' {\n  const parts = (locale ?? '').toLowerCase().split(/[-_]/);\n  if (parts.some((p) => p.length === 4 && RTL_SCRIPTS.has(p))) return 'rtl';\n  return RTL_LANGUAGES.has(parts[0] ?? '') ? 'rtl' : 'ltr';\n}\n\n/** An amount in minor units (`amount` cents) in its currency: `$85.00`. */\nexport function formatMoney(\n  amountMinor: number,\n  currency: string,\n  locale?: string,\n): string {\n  try {\n    const format = new Intl.NumberFormat(locale, {\n      style: 'currency',\n      currency,\n    });\n    const digits = format.resolvedOptions().maximumFractionDigits ?? 2;\n    return format.format(amountMinor / 10 ** digits);\n  } catch {\n    return `${currency} ${(amountMinor / 100).toFixed(2)}`;\n  }\n}\n\n/** A start and an end: \"Wed, Oct 14, 10:00 – 11:30 AM\" in the locale and time zone. */\nexport function formatTimeRange(\n  start: string,\n  end: string | undefined,\n  locale?: string,\n  timeZone?: string,\n): string {\n  const from = new Date(start);\n  if (Number.isNaN(from.getTime())) return start;\n  const options: Intl.DateTimeFormatOptions = {\n    weekday: 'short',\n    month: 'short',\n    day: 'numeric',\n    hour: 'numeric',\n    minute: '2-digit',\n    ...(timeZone ? { timeZone } : {}),\n  };\n  try {\n    const format = new Intl.DateTimeFormat(locale, options);\n    const to = end ? new Date(end) : null;\n    if (!to || Number.isNaN(to.getTime())) return format.format(from);\n    return typeof format.formatRange === 'function'\n      ? format.formatRange(from, to)\n      : `${format.format(from)} – ${format.format(to)}`;\n  } catch {\n    return from.toISOString();\n  }\n}\n\n/** The day a moment falls on in a time zone, as a day count, so two days compare across DST. */\nfunction dayOf(at: Date, timeZone: string | undefined): number {\n  const [y, m, d] = new Intl.DateTimeFormat('en-CA', {\n    year: 'numeric',\n    month: '2-digit',\n    day: '2-digit',\n    ...(timeZone ? { timeZone } : {}),\n  })\n    .format(at)\n    .split('-')\n    .map(Number);\n  return Date.UTC(y as number, (m as number) - 1, d as number) / 86_400_000;\n}\n\n/**\n * A moment as a person says it: \"today, 10:00 AM\" and \"tomorrow, 10:00 AM\" (`today` and `tomorrow` are the copy's\n * words, with `{time}`), else the date and time (\"Fri, Oct 17, 10:00 AM\"), in the locale and time zone. `now` is the\n * clock it is judged by.\n */\nexport function formatDayTime(\n  start: string,\n  words: { readonly today: string; readonly tomorrow: string },\n  locale?: string,\n  timeZone?: string,\n  now: number = Date.now(),\n): string {\n  const at = new Date(start);\n  if (Number.isNaN(at.getTime())) return start;\n  try {\n    const days = dayOf(at, timeZone) - dayOf(new Date(now), timeZone);\n    const word = days === 0 ? words.today : days === 1 ? words.tomorrow : '';\n    if (!word) return formatTimeRange(start, undefined, locale, timeZone);\n    const time = new Intl.DateTimeFormat(locale, {\n      hour: 'numeric',\n      minute: '2-digit',\n      ...(timeZone ? { timeZone } : {}),\n    }).format(at);\n    return word.replace('{time}', time);\n  } catch {\n    return formatTimeRange(start, undefined, locale, timeZone);\n  }\n}\n\n/** A calendar date (`YYYY-MM-DD`) in the locale: \"October 14, 2026\". */\nexport function formatDate(date: string, locale?: string): string {\n  const m = /^(\\d{4})-(\\d{2})-(\\d{2})$/.exec(date);\n  if (!m) return date;\n  try {\n    return new Intl.DateTimeFormat(locale, {\n      year: 'numeric',\n      month: 'long',\n      day: 'numeric',\n      timeZone: 'UTC',\n    }).format(new Date(Date.UTC(Number(m[1]), Number(m[2]) - 1, Number(m[3]))));\n  } catch {\n    return date;\n  }\n}\n\n/** A moment with its date and time in the locale and zone: \"Oct 15, 2026, 9:30 AM\"; the text as given when it is not one. */\nexport function formatDateTime(\n  at: string,\n  locale?: string,\n  timeZone?: string,\n): string {\n  const date = new Date(at);\n  if (Number.isNaN(date.getTime())) return at;\n  try {\n    return new Intl.DateTimeFormat(locale, {\n      dateStyle: 'medium',\n      timeStyle: 'short',\n      ...(timeZone ? { timeZone } : {}),\n    }).format(date);\n  } catch {\n    return date.toISOString();\n  }\n}\n"]}

package/dist/copy/index.d.cts

@@ -48,6 +48,7 @@ declare const en: {
     readonly questionStep: "Question {step} of {total}";
     readonly questionAddPhoto: "Add a photo";
     readonly questionCharactersLeft: "{count} characters left";
+    readonly questionCharactersLeftOne: "{count} character left";
     readonly priceFrom: "From {price}";
     /** A listing with no rating yet; empty draws nothing, a tenant's word ("New") draws in the rating's place. */
     readonly ratingNone: "";
@@ -72,7 +73,28 @@ declare const en: {
     readonly welcomeFallback: "Hi, I'm {agent}. How can I help?";
     readonly privacy: "Privacy";
     readonly cardsInRow: "{count} results, swipe for more";
+    readonly cardsInRowOne: "{count} result";
     readonly open: "Open";
+    /** History: the person's past conversations, and reading one back. */
+    readonly historyEmpty: "No conversations yet";
+    readonly historyEmptyBody: "Your conversations with {agent} will show here.";
+    readonly historyFailed: "Couldn't load your conversations.";
+    readonly historyOff: "History is not available.";
+    readonly historyMessages: "{count} messages";
+    readonly historyMessagesOne: "{count} message";
+    readonly historyEnded: "Ended";
+    readonly historyContinue: "Continue";
+    readonly historyDelete: "Delete";
+    readonly historyDeleteTitle: "Delete this conversation?";
+    readonly historyDeleteBody: "It's removed from your history everywhere.";
+    readonly historyDeleteFailed: "Couldn't delete this conversation.";
+    readonly cancel: "Cancel";
+    readonly transcriptFailed: "Couldn't load this conversation.";
+    readonly transcriptGone: "This conversation is no longer available.";
+    readonly transcriptEarlier: "Earlier messages";
+    /** Under the person's message a guardrail refused. */
+    readonly messageRefused: "Not answered";
+    readonly loading: "Loading…";
 };
 type CopyKey = keyof typeof en;
 type Copy = Readonly<Record<CopyKey, string>>;
@@ -117,5 +139,7 @@ declare function formatDayTime(start: string, words: {
 }, locale?: string, timeZone?: string, now?: number): string;
 /** A calendar date (`YYYY-MM-DD`) in the locale: "October 14, 2026". */
 declare function formatDate(date: string, locale?: string): string;
+/** A moment with its date and time in the locale and zone: "Oct 15, 2026, 9:30 AM"; the text as given when it is not one. */
+declare function formatDateTime(at: string, locale?: string, timeZone?: string): string;
 
-export { AI_MARK, BANNED_WORDS, COPY, type Copy, type CopyKey, type CopyOverrides, type Translate, bannedWordsIn, builtInCopy, createTranslate, formatDate, formatDayTime, formatMoney, formatTimeRange, textDirection };
+export { AI_MARK, BANNED_WORDS, COPY, type Copy, type CopyKey, type CopyOverrides, type Translate, bannedWordsIn, builtInCopy, createTranslate, formatDate, formatDateTime, formatDayTime, formatMoney, formatTimeRange, textDirection };

package/dist/copy/index.d.ts

@@ -48,6 +48,7 @@ declare const en: {
     readonly questionStep: "Question {step} of {total}";
     readonly questionAddPhoto: "Add a photo";
     readonly questionCharactersLeft: "{count} characters left";
+    readonly questionCharactersLeftOne: "{count} character left";
     readonly priceFrom: "From {price}";
     /** A listing with no rating yet; empty draws nothing, a tenant's word ("New") draws in the rating's place. */
     readonly ratingNone: "";
@@ -72,7 +73,28 @@ declare const en: {
     readonly welcomeFallback: "Hi, I'm {agent}. How can I help?";
     readonly privacy: "Privacy";
     readonly cardsInRow: "{count} results, swipe for more";
+    readonly cardsInRowOne: "{count} result";
     readonly open: "Open";
+    /** History: the person's past conversations, and reading one back. */
+    readonly historyEmpty: "No conversations yet";
+    readonly historyEmptyBody: "Your conversations with {agent} will show here.";
+    readonly historyFailed: "Couldn't load your conversations.";
+    readonly historyOff: "History is not available.";
+    readonly historyMessages: "{count} messages";
+    readonly historyMessagesOne: "{count} message";
+    readonly historyEnded: "Ended";
+    readonly historyContinue: "Continue";
+    readonly historyDelete: "Delete";
+    readonly historyDeleteTitle: "Delete this conversation?";
+    readonly historyDeleteBody: "It's removed from your history everywhere.";
+    readonly historyDeleteFailed: "Couldn't delete this conversation.";
+    readonly cancel: "Cancel";
+    readonly transcriptFailed: "Couldn't load this conversation.";
+    readonly transcriptGone: "This conversation is no longer available.";
+    readonly transcriptEarlier: "Earlier messages";
+    /** Under the person's message a guardrail refused. */
+    readonly messageRefused: "Not answered";
+    readonly loading: "Loading…";
 };
 type CopyKey = keyof typeof en;
 type Copy = Readonly<Record<CopyKey, string>>;
@@ -117,5 +139,7 @@ declare function formatDayTime(start: string, words: {
 }, locale?: string, timeZone?: string, now?: number): string;
 /** A calendar date (`YYYY-MM-DD`) in the locale: "October 14, 2026". */
 declare function formatDate(date: string, locale?: string): string;
+/** A moment with its date and time in the locale and zone: "Oct 15, 2026, 9:30 AM"; the text as given when it is not one. */
+declare function formatDateTime(at: string, locale?: string, timeZone?: string): string;
 
-export { AI_MARK, BANNED_WORDS, COPY, type Copy, type CopyKey, type CopyOverrides, type Translate, bannedWordsIn, builtInCopy, createTranslate, formatDate, formatDayTime, formatMoney, formatTimeRange, textDirection };
+export { AI_MARK, BANNED_WORDS, COPY, type Copy, type CopyKey, type CopyOverrides, type Translate, bannedWordsIn, builtInCopy, createTranslate, formatDate, formatDateTime, formatDayTime, formatMoney, formatTimeRange, textDirection };

package/dist/copy/index.js

@@ -49,6 +49,7 @@ var en = {
   questionStep: "Question {step} of {total}",
   questionAddPhoto: "Add a photo",
   questionCharactersLeft: "{count} characters left",
+  questionCharactersLeftOne: "{count} character left",
   priceFrom: "From {price}",
   /** A listing with no rating yet; empty draws nothing, a tenant's word ("New") draws in the rating's place. */
   ratingNone: "",
@@ -73,7 +74,28 @@ var en = {
   welcomeFallback: "Hi, I'm {agent}. How can I help?",
   privacy: "Privacy",
   cardsInRow: "{count} results, swipe for more",
-  open: "Open"
+  cardsInRowOne: "{count} result",
+  open: "Open",
+  /** History: the person's past conversations, and reading one back. */
+  historyEmpty: "No conversations yet",
+  historyEmptyBody: "Your conversations with {agent} will show here.",
+  historyFailed: "Couldn't load your conversations.",
+  historyOff: "History is not available.",
+  historyMessages: "{count} messages",
+  historyMessagesOne: "{count} message",
+  historyEnded: "Ended",
+  historyContinue: "Continue",
+  historyDelete: "Delete",
+  historyDeleteTitle: "Delete this conversation?",
+  historyDeleteBody: "It's removed from your history everywhere.",
+  historyDeleteFailed: "Couldn't delete this conversation.",
+  cancel: "Cancel",
+  transcriptFailed: "Couldn't load this conversation.",
+  transcriptGone: "This conversation is no longer available.",
+  transcriptEarlier: "Earlier messages",
+  /** Under the person's message a guardrail refused. */
+  messageRefused: "Not answered",
+  loading: "Loading\u2026"
 };
 var es = {
   disclosureFallback: "Est\xE1s hablando con un agente de IA. Con la tecnolog\xEDa de Vinaverse.",
@@ -125,6 +147,7 @@ var es = {
   questionStep: "Pregunta {step} de {total}",
   questionAddPhoto: "Agregar una foto",
   questionCharactersLeft: "Quedan {count} caracteres",
+  questionCharactersLeftOne: "Queda {count} car\xE1cter",
   priceFrom: "Desde {price}",
   ratingNone: "",
   nextAvailable: "Pr\xF3ximo: {time}",
@@ -147,7 +170,26 @@ var es = {
   welcomeFallback: "Hola, soy {agent}. \xBFEn qu\xE9 te ayudo?",
   privacy: "Privacidad",
   cardsInRow: "{count} resultados, desliza para ver m\xE1s",
-  open: "Abrir"
+  cardsInRowOne: "{count} resultado",
+  open: "Abrir",
+  historyEmpty: "A\xFAn no hay conversaciones",
+  historyEmptyBody: "Tus conversaciones con {agent} aparecer\xE1n aqu\xED.",
+  historyFailed: "No se pudieron cargar tus conversaciones.",
+  historyOff: "El historial no est\xE1 disponible.",
+  historyMessages: "{count} mensajes",
+  historyMessagesOne: "{count} mensaje",
+  historyEnded: "Terminada",
+  historyContinue: "Continuar",
+  historyDelete: "Eliminar",
+  historyDeleteTitle: "\xBFEliminar esta conversaci\xF3n?",
+  historyDeleteBody: "Se elimina de tu historial en todas partes.",
+  historyDeleteFailed: "No se pudo eliminar esta conversaci\xF3n.",
+  cancel: "Cancelar",
+  transcriptFailed: "No se pudo cargar esta conversaci\xF3n.",
+  transcriptGone: "Esta conversaci\xF3n ya no est\xE1 disponible.",
+  transcriptEarlier: "Mensajes anteriores",
+  messageRefused: "Sin respuesta",
+  loading: "Cargando\u2026"
 };
 var ptBR = {
   disclosureFallback: "Voc\xEA est\xE1 conversando com um agente de IA. Com tecnologia Vinaverse.",
@@ -199,6 +241,7 @@ var ptBR = {
   questionStep: "Pergunta {step} de {total}",
   questionAddPhoto: "Adicionar uma foto",
   questionCharactersLeft: "Restam {count} caracteres",
+  questionCharactersLeftOne: "Resta {count} caractere",
   priceFrom: "A partir de {price}",
   ratingNone: "",
   nextAvailable: "Pr\xF3ximo hor\xE1rio: {time}",
@@ -221,7 +264,26 @@ var ptBR = {
   welcomeFallback: "Oi, sou {agent}. Como posso ajudar?",
   privacy: "Privacidade",
   cardsInRow: "{count} resultados, deslize para ver mais",
-  open: "Abrir"
+  cardsInRowOne: "{count} resultado",
+  open: "Abrir",
+  historyEmpty: "Nenhuma conversa ainda",
+  historyEmptyBody: "Suas conversas com {agent} v\xE3o aparecer aqui.",
+  historyFailed: "N\xE3o foi poss\xEDvel carregar suas conversas.",
+  historyOff: "O hist\xF3rico n\xE3o est\xE1 dispon\xEDvel.",
+  historyMessages: "{count} mensagens",
+  historyMessagesOne: "{count} mensagem",
+  historyEnded: "Encerrada",
+  historyContinue: "Continuar",
+  historyDelete: "Excluir",
+  historyDeleteTitle: "Excluir esta conversa?",
+  historyDeleteBody: "Ela \xE9 removida do seu hist\xF3rico em todos os lugares.",
+  historyDeleteFailed: "N\xE3o foi poss\xEDvel excluir esta conversa.",
+  cancel: "Cancelar",
+  transcriptFailed: "N\xE3o foi poss\xEDvel carregar esta conversa.",
+  transcriptGone: "Esta conversa n\xE3o est\xE1 mais dispon\xEDvel.",
+  transcriptEarlier: "Mensagens anteriores",
+  messageRefused: "Sem resposta",
+  loading: "Carregando\u2026"
 };
 var COPY = {
   en,
@@ -255,8 +317,9 @@ function createTranslate(locale, overrides = {}) {
     if (FIXED.has(key) && !(own === null && discloses(key, value)))
       continue;
     merged[key] = value;
+    if (!(`${key}One` in overrides)) delete merged[`${key}One`];
   }
-  return (key, vars) => (merged[key] ?? en[key]).replace(
+  return (key, vars) => ((vars?.count === 1 ? merged[`${key}One`] : void 0) ?? merged[key] ?? en[key]).replace(
     /\{(\w+)\}/g,
     (all, name) => vars && name in vars ? String(vars[name]) : all
   );
@@ -373,7 +436,20 @@ function formatDate(date, locale) {
     return date;
   }
 }
+function formatDateTime(at, locale, timeZone) {
+  const date = new Date(at);
+  if (Number.isNaN(date.getTime())) return at;
+  try {
+    return new Intl.DateTimeFormat(locale, {
+      dateStyle: "medium",
+      timeStyle: "short",
+      ...timeZone ? { timeZone } : {}
+    }).format(date);
+  } catch {
+    return date.toISOString();
+  }
+}
 
-export { AI_MARK, BANNED_WORDS, COPY, bannedWordsIn, builtInCopy, createTranslate, formatDate, formatDayTime, formatMoney, formatTimeRange, textDirection };
+export { AI_MARK, BANNED_WORDS, COPY, bannedWordsIn, builtInCopy, createTranslate, formatDate, formatDateTime, formatDayTime, formatMoney, formatTimeRange, textDirection };
 //# sourceMappingURL=index.js.map
 //# sourceMappingURL=index.js.map

package/dist/copy/index.js.map

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The words a Vinaverse UI says, in English, Spanish and Brazilian Portuguese, each overridable by the tenant except\n// the fallback disclosure. People first: \"agent\", never \"assistant\"; a person from the business is a person, by role.\n// `{name}` placeholders are filled from `vars`.\n\nconst en = {\n  disclosureFallback: \"You're chatting with an AI agent. Powered by Vinaverse.\",\n  agentLabel: 'AI agent',\n  agentFallbackName: 'the agent',\n  you: 'You',\n  staffLabel: '{by} · person',\n  staffFallbackRole: 'the team',\n  composerPlaceholder: 'Message {agent}',\n  composerPlaceholderTakeover: 'Message {by}',\n  send: 'Send',\n  stop: 'Stop',\n  typeAnswerBelow: 'Type your answer below.',\n  bannerConnecting: 'Connecting…',\n  bannerReconnecting: 'Reconnecting…',\n  bannerOffline: \"You're offline. Messages send when you're back.\",\n  bannerContinuedElsewhere: 'This conversation continued on another device.',\n  bannerUnavailable: \"Couldn't connect.\",\n  continueHere: 'Continue here',\n  tryAgain: 'Try again',\n  talkToPerson: 'Talk to a person',\n  messageSending: 'Sending',\n  messageHeld: 'Sends when you continue',\n  messageNotSent: 'Not sent',\n  messageDelivered: 'Delivered',\n  messageCutOff: 'This reply was cut off.',\n  takeoverStarted: 'A person from {by} is replying now.',\n  takeoverEnded: '{agent} is back.',\n  handoffCreated: \"We've passed this to the team. They'll reply {expected}.\",\n  handoffCreatedNoTime: \"We've passed this to the team. They'll reply soon.\",\n  flowSent: 'Your answers were sent.',\n  flowNotSent: \"Your answers couldn't be sent yet.\",\n  turnFailed: 'Something went wrong.',\n  working: '{agent} is working on it…',\n  proposalConfirm: 'Confirm',\n  proposalDecline: 'Decline',\n  proposalChange: 'Change',\n  proposalConfirmed: 'Confirmed',\n  proposalDeclined: 'Declined',\n  proposalFailed: \"Couldn't be confirmed\",\n  proposalExpired: 'Expired',\n  proposalSettled: 'No longer open',\n  questionSubmit: 'Send',\n  questionSkip: 'Skip',\n  questionOther: 'Other',\n  questionSearch: 'Search',\n  questionAnswered: 'Answered',\n  questionReplaced: 'Replaced by a newer question',\n  questionStep: 'Question {step} of {total}',\n  questionAddPhoto: 'Add a photo',\n  questionCharactersLeft: '{count} characters left',\n  priceFrom: 'From {price}',\n  /** A listing with no rating yet; empty draws nothing, a tenant's word (\"New\") draws in the rating's place. */\n  ratingNone: '',\n  nextAvailable: 'Next: {time}',\n  /** A time today and tomorrow, as `nextAvailable` says it (`{time}`: \"10:00 AM\"). */\n  today: 'today, {time}',\n  tomorrow: 'tomorrow, {time}',\n  agentEnded: 'This conversation ended',\n  agentEndedBody: 'Start a new one whenever you like.',\n  agentStartOver: 'Start a new conversation',\n  agentUnreachable: \"Couldn't reach {agent}\",\n  agentUnreachableBody: 'Check your connection and try again.',\n  agentOff: \"{agent} isn't available right now\",\n  agentOffBody: 'Please try again later.',\n  helpful: 'Was this helpful?',\n  helpfulYes: 'Yes',\n  helpfulNo: 'No',\n  helpfulThanks: 'Thanks for telling us.',\n  launcherOpen: 'Open {agent}',\n  launcherGreeting: \"Hi, I'm {agent}. Ask me what you need.\",\n  close: 'Close',\n  welcomeFallback: \"Hi, I'm {agent}. How can I help?\",\n  privacy: 'Privacy',\n  cardsInRow: '{count} results, swipe for more',\n  open: 'Open',\n} as const;\n\nexport type CopyKey = keyof typeof en;\nexport type Copy = Readonly<Record<CopyKey, string>>;\n/** A tenant's words, by key; a key left out (or undefined) keeps the built-in one. */\nexport type CopyOverrides = { readonly [K in CopyKey]?: string | undefined };\n\nconst es: Copy = {\n  disclosureFallback:\n    'Estás hablando con un agente de IA. Con la tecnología de Vinaverse.',\n  agentLabel: 'Agente de IA',\n  agentFallbackName: 'el agente',\n  you: 'Tú',\n  staffLabel: '{by} · persona',\n  staffFallbackRole: 'el equipo',\n  composerPlaceholder: 'Escribe a {agent}',\n  composerPlaceholderTakeover: 'Escribe a {by}',\n  send: 'Enviar',\n  stop: 'Detener',\n  typeAnswerBelow: 'Escribe tu respuesta abajo.',\n  bannerConnecting: 'Conectando…',\n  bannerReconnecting: 'Reconectando…',\n  bannerOffline: 'Sin conexión. Los mensajes se envían cuando vuelvas.',\n  bannerContinuedElsewhere: 'Esta conversación continuó en otro dispositivo.',\n  bannerUnavailable: 'No se pudo conectar.',\n  continueHere: 'Continuar aquí',\n  tryAgain: 'Intentar de nuevo',\n  talkToPerson: 'Hablar con una persona',\n  messageSending: 'Enviando',\n  messageHeld: 'Se envía cuando continúes',\n  messageNotSent: 'No enviado',\n  messageDelivered: 'Entregado',\n  messageCutOff: 'Esta respuesta quedó incompleta.',\n  takeoverStarted: 'Una persona de {by} está respondiendo.',\n  takeoverEnded: '{agent} volvió.',\n  handoffCreated: 'Le pasamos esto al equipo. Responderán {expected}.',\n  handoffCreatedNoTime: 'Le pasamos esto al equipo. Responderán pronto.',\n  flowSent: 'Tus respuestas se enviaron.',\n  flowNotSent: 'Tus respuestas aún no se pudieron enviar.',\n  turnFailed: 'Algo salió mal.',\n  working: '{agent} está en ello…',\n  proposalConfirm: 'Confirmar',\n  proposalDecline: 'Rechazar',\n  proposalChange: 'Cambiar',\n  proposalConfirmed: 'Confirmado',\n  proposalDeclined: 'Rechazado',\n  proposalFailed: 'No se pudo confirmar',\n  proposalExpired: 'Vencido',\n  proposalSettled: 'Ya no está abierto',\n  questionSubmit: 'Enviar',\n  questionSkip: 'Omitir',\n  questionOther: 'Otro',\n  questionSearch: 'Buscar',\n  questionAnswered: 'Respondida',\n  questionReplaced: 'Reemplazada por una pregunta más reciente',\n  questionStep: 'Pregunta {step} de {total}',\n  questionAddPhoto: 'Agregar una foto',\n  questionCharactersLeft: 'Quedan {count} caracteres',\n  priceFrom: 'Desde {price}',\n  ratingNone: '',\n  nextAvailable: 'Próximo: {time}',\n  today: 'hoy, {time}',\n  tomorrow: 'mañana, {time}',\n  agentEnded: 'Esta conversación terminó',\n  agentEndedBody: 'Empieza una nueva cuando quieras.',\n  agentStartOver: 'Empezar una conversación nueva',\n  agentUnreachable: 'No se pudo contactar a {agent}',\n  agentUnreachableBody: 'Revisa tu conexión e inténtalo de nuevo.',\n  agentOff: '{agent} no está disponible ahora',\n  agentOffBody: 'Inténtalo de nuevo más tarde.',\n  helpful: '¿Te sirvió?',\n  helpfulYes: 'Sí',\n  helpfulNo: 'No',\n  helpfulThanks: 'Gracias por contarnos.',\n  launcherOpen: 'Abrir {agent}',\n  launcherGreeting: 'Hola, soy {agent}. Pregúntame lo que necesites.',\n  close: 'Cerrar',\n  welcomeFallback: 'Hola, soy {agent}. ¿En qué te ayudo?',\n  privacy: 'Privacidad',\n  cardsInRow: '{count} resultados, desliza para ver más',\n  open: 'Abrir',\n};\n\nconst ptBR: Copy = {\n  disclosureFallback:\n    'Você está conversando com um agente de IA. Com tecnologia Vinaverse.',\n  agentLabel: 'Agente de IA',\n  agentFallbackName: 'o agente',\n  you: 'Você',\n  staffLabel: '{by} · pessoa',\n  staffFallbackRole: 'a equipe',\n  composerPlaceholder: 'Mensagem para {agent}',\n  composerPlaceholderTakeover: 'Mensagem para {by}',\n  send: 'Enviar',\n  stop: 'Parar',\n  typeAnswerBelow: 'Digite sua resposta abaixo.',\n  bannerConnecting: 'Conectando…',\n  bannerReconnecting: 'Reconectando…',\n  bannerOffline: 'Sem conexão. As mensagens são enviadas quando você voltar.',\n  bannerContinuedElsewhere: 'Esta conversa continuou em outro aparelho.',\n  bannerUnavailable: 'Não foi possível conectar.',\n  continueHere: 'Continuar aqui',\n  tryAgain: 'Tentar de novo',\n  talkToPerson: 'Falar com uma pessoa',\n  messageSending: 'Enviando',\n  messageHeld: 'Será enviada quando você continuar',\n  messageNotSent: 'Não enviada',\n  messageDelivered: 'Entregue',\n  messageCutOff: 'Esta resposta foi interrompida.',\n  takeoverStarted: 'Uma pessoa de {by} está respondendo agora.',\n  takeoverEnded: '{agent} voltou.',\n  handoffCreated: 'Passamos isso para a equipe. Eles vão responder {expected}.',\n  handoffCreatedNoTime:\n    'Passamos isso para a equipe. Eles vão responder em breve.',\n  flowSent: 'Suas respostas foram enviadas.',\n  flowNotSent: 'Ainda não foi possível enviar suas respostas.',\n  turnFailed: 'Algo deu errado.',\n  working: '{agent} está cuidando disso…',\n  proposalConfirm: 'Confirmar',\n  proposalDecline: 'Recusar',\n  proposalChange: 'Alterar',\n  proposalConfirmed: 'Confirmado',\n  proposalDeclined: 'Recusado',\n  proposalFailed: 'Não foi possível confirmar',\n  proposalExpired: 'Expirado',\n  proposalSettled: 'Não está mais aberto',\n  questionSubmit: 'Enviar',\n  questionSkip: 'Pular',\n  questionOther: 'Outro',\n  questionSearch: 'Buscar',\n  questionAnswered: 'Respondida',\n  questionReplaced: 'Substituída por uma pergunta mais recente',\n  questionStep: 'Pergunta {step} de {total}',\n  questionAddPhoto: 'Adicionar uma foto',\n  questionCharactersLeft: 'Restam {count} caracteres',\n  priceFrom: 'A partir de {price}',\n  ratingNone: '',\n  nextAvailable: 'Próximo horário: {time}',\n  today: 'hoje, {time}',\n  tomorrow: 'amanhã, {time}',\n  agentEnded: 'Esta conversa terminou',\n  agentEndedBody: 'Comece uma nova quando quiser.',\n  agentStartOver: 'Começar uma conversa nova',\n  agentUnreachable: 'Não foi possível falar com {agent}',\n  agentUnreachableBody: 'Verifique sua conexão e tente de novo.',\n  agentOff: '{agent} não está disponível agora',\n  agentOffBody: 'Tente de novo mais tarde.',\n  helpful: 'Isso ajudou?',\n  helpfulYes: 'Sim',\n  helpfulNo: 'Não',\n  helpfulThanks: 'Obrigado por avisar.',\n  launcherOpen: 'Abrir {agent}',\n  launcherGreeting: 'Oi, sou {agent}. Pergunte o que precisar.',\n  close: 'Fechar',\n  welcomeFallback: 'Oi, sou {agent}. Como posso ajudar?',\n  privacy: 'Privacidade',\n  cardsInRow: '{count} resultados, deslize para ver mais',\n  open: 'Abrir',\n};\n\n/** The built-in languages; any other locale falls back to English, its own `copy` overrides aside. */\nexport const COPY: Readonly<Record<'en' | 'es' | 'pt-BR', Copy>> = {\n  en,\n  es,\n  'pt-BR': ptBR,\n};\n\n/**\n * Keys a tenant may not override in a built-in language: the AI disclosure is the platform's, never removed or reworded.\n * In a language without built-in copy the tenant supplies them, translated, so the disclosure reads in the person's\n * language, and only a translation that still discloses is taken (`discloses`): the label says AI, the disclosure says\n * AI and names Vinaverse.\n */\nconst FIXED: ReadonlySet<CopyKey> = new Set([\n  'disclosureFallback',\n  'agentLabel',\n]);\n\n/**\n * \"AI\" as languages write it: AI, IA (es, pt, fr, it, ro), KI (de, nl, da, no, sv), SI (pl), YZ (tr), ИИ (ru), ШІ\n * (uk), and the words for it in Arabic, Hebrew, Hindi, Chinese, Japanese and Korean.\n */\nexport const AI_MARK =\n  /(?:^|[^\\p{L}])(?:AI|IA|KI|SI|YZ|ИИ|ШІ)(?:$|[^\\p{L}])|الذكاء الاصطناعي|بالذكاء|בינה מלאכותית|एआई|कृत्रिम बुद्धि|人工智能|人工知能|인공지능/u;\n\n/**\n * Whether a tenant's text for a fixed key still makes the AI disclosure: the label says AI; the disclosure says AI\n * and names Vinaverse. A tenant's translation that does not is ignored, and the English built-in shows instead.\n */\nfunction discloses(key: string, value: string): boolean {\n  if (!AI_MARK.test(value)) return false;\n  return key !== 'disclosureFallback' || value.includes('Vinaverse');\n}\n\nexport type Translate = (\n  key: CopyKey,\n  vars?: Readonly<Record<string, string | number>>,\n) => string;\n\n/** The built-in copy for a locale: its language (`es-US` → `es`, `pt-PT` → `pt-BR`), else null. */\nfunction builtIn(locale: string | undefined): Copy | null {\n  const language = (locale ?? 'en').split(/[-_]/)[0]?.toLowerCase();\n  if (language === 'en') return COPY.en;\n  if (language === 'es') return COPY.es;\n  if (language === 'pt') return COPY['pt-BR'];\n  return null;\n}\n\n/** The built-in copy for a locale, English when the language has none. */\nexport function builtInCopy(locale: string | undefined): Copy {\n  return builtIn(locale) ?? COPY.en;\n}\n\n/** A translator for a locale, with the tenant's overrides on top (fixed keys excepted). */\nexport function createTranslate(\n  locale: string | undefined,\n  overrides: CopyOverrides = {},\n): Translate {\n  const own = builtIn(locale);\n  const merged: Record<string, string> = { ...(own ?? COPY.en) };\n  for (const [key, value] of Object.entries(overrides)) {\n    if (value === undefined) continue;\n    if (FIXED.has(key as CopyKey) && !(own === null && discloses(key, value)))\n      continue;\n    merged[key] = value;\n  }\n  return (key, vars) =>\n    (merged[key] ?? en[key]).replace(/\\{(\\w+)\\}/g, (all, name: string) =>\n      vars && name in vars ? String(vars[name]) : all,\n    );\n}\n\n/**\n * Words a Vinaverse UI never says to people (a tenant override that uses them gets a development warning): the\n * runtime is an agent, never an assistant or a bot; and never \"crew\".\n */\nexport const BANNED_WORDS: readonly RegExp[] = [\n  /\\bassistant/i,\n  /\\basistente/i,\n  /\\bassistent/i,\n  /\\bbot\\b/i,\n  /\\bcrew\\b/i,\n];\n\n/** The overrides that use a banned word, by key. */\nexport function bannedWordsIn(overrides: CopyOverrides): CopyKey[] {\n  return (Object.entries(overrides) as [CopyKey, string | undefined][])\n    .filter(([, v]) => v !== undefined && BANNED_WORDS.some((w) => w.test(v)))\n    .map(([k]) => k);\n}\n","// Dates, times, money and text direction in the person's locale, through Intl (Hermes has it), with a plain fallback\n// where a runtime lacks it.\n\n/** Languages and scripts written right to left. */\nconst RTL_LANGUAGES = new Set([\n  'ar',\n  'he',\n  'iw',\n  'fa',\n  'ur',\n  'ps',\n  'yi',\n  'dv',\n  'ckb',\n  'sd',\n  'ug',\n  'syr',\n]);\nconst RTL_SCRIPTS = new Set([\n  'arab',\n  'hebr',\n  'thaa',\n  'syrc',\n  'nkoo',\n  'adlm',\n  'rohg',\n]);\n\n/** `rtl` for Arabic, Hebrew, Persian, Urdu and the other right-to-left languages and scripts; `ltr` otherwise. */\nexport function textDirection(locale: string | undefined): 'ltr' | 'rtl' {\n  const parts = (locale ?? '').toLowerCase().split(/[-_]/);\n  if (parts.some((p) => p.length === 4 && RTL_SCRIPTS.has(p))) return 'rtl';\n  return RTL_LANGUAGES.has(parts[0] ?? '') ? 'rtl' : 'ltr';\n}\n\n/** An amount in minor units (`amount` cents) in its currency: `$85.00`. */\nexport function formatMoney(\n  amountMinor: number,\n  currency: string,\n  locale?: string,\n): string {\n  try {\n    const format = new Intl.NumberFormat(locale, {\n      style: 'currency',\n      currency,\n    });\n    const digits = format.resolvedOptions().maximumFractionDigits ?? 2;\n    return format.format(amountMinor / 10 ** digits);\n  } catch {\n    return `${currency} ${(amountMinor / 100).toFixed(2)}`;\n  }\n}\n\n/** A start and an end: \"Wed, Oct 14, 10:00 – 11:30 AM\" in the locale and time zone. */\nexport function formatTimeRange(\n  start: string,\n  end: string | undefined,\n  locale?: string,\n  timeZone?: string,\n): string {\n  const from = new Date(start);\n  if (Number.isNaN(from.getTime())) return start;\n  const options: Intl.DateTimeFormatOptions = {\n    weekday: 'short',\n    month: 'short',\n    day: 'numeric',\n    hour: 'numeric',\n    minute: '2-digit',\n    ...(timeZone ? { timeZone } : {}),\n  };\n  try {\n    const format = new Intl.DateTimeFormat(locale, options);\n    const to = end ? new Date(end) : null;\n    if (!to || Number.isNaN(to.getTime())) return format.format(from);\n    return typeof format.formatRange === 'function'\n      ? format.formatRange(from, to)\n      : `${format.format(from)} – ${format.format(to)}`;\n  } catch {\n    return from.toISOString();\n  }\n}\n\n/** The day a moment falls on in a time zone, as a day count, so two days compare across DST. */\nfunction dayOf(at: Date, timeZone: string | undefined): number {\n  const [y, m, d] = new Intl.DateTimeFormat('en-CA', {\n    year: 'numeric',\n    month: '2-digit',\n    day: '2-digit',\n    ...(timeZone ? { timeZone } : {}),\n  })\n    .format(at)\n    .split('-')\n    .map(Number);\n  return Date.UTC(y as number, (m as number) - 1, d as number) / 86_400_000;\n}\n\n/**\n * A moment as a person says it: \"today, 10:00 AM\" and \"tomorrow, 10:00 AM\" (`today` and `tomorrow` are the copy's\n * words, with `{time}`), else the date and time (\"Fri, Oct 17, 10:00 AM\"), in the locale and time zone. `now` is the\n * clock it is judged by.\n */\nexport function formatDayTime(\n  start: string,\n  words: { readonly today: string; readonly tomorrow: string },\n  locale?: string,\n  timeZone?: string,\n  now: number = Date.now(),\n): string {\n  const at = new Date(start);\n  if (Number.isNaN(at.getTime())) return start;\n  try {\n    const days = dayOf(at, timeZone) - dayOf(new Date(now), timeZone);\n    const word = days === 0 ? words.today : days === 1 ? words.tomorrow : '';\n    if (!word) return formatTimeRange(start, undefined, locale, timeZone);\n    const time = new Intl.DateTimeFormat(locale, {\n      hour: 'numeric',\n      minute: '2-digit',\n      ...(timeZone ? { timeZone } : {}),\n    }).format(at);\n    return word.replace('{time}', time);\n  } catch {\n    return formatTimeRange(start, undefined, locale, timeZone);\n  }\n}\n\n/** A calendar date (`YYYY-MM-DD`) in the locale: \"October 14, 2026\". */\nexport function formatDate(date: string, locale?: string): string {\n  const m = /^(\\d{4})-(\\d{2})-(\\d{2})$/.exec(date);\n  if (!m) return date;\n  try {\n    return new Intl.DateTimeFormat(locale, {\n      year: 'numeric',\n      month: 'long',\n      day: 'numeric',\n      timeZone: 'UTC',\n    }).format(new Date(Date.UTC(Number(m[1]), Number(m[2]) - 1, Number(m[3]))));\n  } catch {\n    return date;\n  }\n}\n"]}
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The words a Vinaverse UI says, in English, Spanish and Brazilian Portuguese, each overridable by the tenant except\n// the fallback disclosure. People first: \"agent\", never \"assistant\"; a person from the business is a person, by role.\n// `{name}` placeholders are filled from `vars`. A key with a `One` form (`historyMessagesOne`) says it for a `count` of 1.\n\nconst en = {\n  disclosureFallback: \"You're chatting with an AI agent. Powered by Vinaverse.\",\n  agentLabel: 'AI agent',\n  agentFallbackName: 'the agent',\n  you: 'You',\n  staffLabel: '{by} · person',\n  staffFallbackRole: 'the team',\n  composerPlaceholder: 'Message {agent}',\n  composerPlaceholderTakeover: 'Message {by}',\n  send: 'Send',\n  stop: 'Stop',\n  typeAnswerBelow: 'Type your answer below.',\n  bannerConnecting: 'Connecting…',\n  bannerReconnecting: 'Reconnecting…',\n  bannerOffline: \"You're offline. Messages send when you're back.\",\n  bannerContinuedElsewhere: 'This conversation continued on another device.',\n  bannerUnavailable: \"Couldn't connect.\",\n  continueHere: 'Continue here',\n  tryAgain: 'Try again',\n  talkToPerson: 'Talk to a person',\n  messageSending: 'Sending',\n  messageHeld: 'Sends when you continue',\n  messageNotSent: 'Not sent',\n  messageDelivered: 'Delivered',\n  messageCutOff: 'This reply was cut off.',\n  takeoverStarted: 'A person from {by} is replying now.',\n  takeoverEnded: '{agent} is back.',\n  handoffCreated: \"We've passed this to the team. They'll reply {expected}.\",\n  handoffCreatedNoTime: \"We've passed this to the team. They'll reply soon.\",\n  flowSent: 'Your answers were sent.',\n  flowNotSent: \"Your answers couldn't be sent yet.\",\n  turnFailed: 'Something went wrong.',\n  working: '{agent} is working on it…',\n  proposalConfirm: 'Confirm',\n  proposalDecline: 'Decline',\n  proposalChange: 'Change',\n  proposalConfirmed: 'Confirmed',\n  proposalDeclined: 'Declined',\n  proposalFailed: \"Couldn't be confirmed\",\n  proposalExpired: 'Expired',\n  proposalSettled: 'No longer open',\n  questionSubmit: 'Send',\n  questionSkip: 'Skip',\n  questionOther: 'Other',\n  questionSearch: 'Search',\n  questionAnswered: 'Answered',\n  questionReplaced: 'Replaced by a newer question',\n  questionStep: 'Question {step} of {total}',\n  questionAddPhoto: 'Add a photo',\n  questionCharactersLeft: '{count} characters left',\n  questionCharactersLeftOne: '{count} character left',\n  priceFrom: 'From {price}',\n  /** A listing with no rating yet; empty draws nothing, a tenant's word (\"New\") draws in the rating's place. */\n  ratingNone: '',\n  nextAvailable: 'Next: {time}',\n  /** A time today and tomorrow, as `nextAvailable` says it (`{time}`: \"10:00 AM\"). */\n  today: 'today, {time}',\n  tomorrow: 'tomorrow, {time}',\n  agentEnded: 'This conversation ended',\n  agentEndedBody: 'Start a new one whenever you like.',\n  agentStartOver: 'Start a new conversation',\n  agentUnreachable: \"Couldn't reach {agent}\",\n  agentUnreachableBody: 'Check your connection and try again.',\n  agentOff: \"{agent} isn't available right now\",\n  agentOffBody: 'Please try again later.',\n  helpful: 'Was this helpful?',\n  helpfulYes: 'Yes',\n  helpfulNo: 'No',\n  helpfulThanks: 'Thanks for telling us.',\n  launcherOpen: 'Open {agent}',\n  launcherGreeting: \"Hi, I'm {agent}. Ask me what you need.\",\n  close: 'Close',\n  welcomeFallback: \"Hi, I'm {agent}. How can I help?\",\n  privacy: 'Privacy',\n  cardsInRow: '{count} results, swipe for more',\n  cardsInRowOne: '{count} result',\n  open: 'Open',\n  /** History: the person's past conversations, and reading one back. */\n  historyEmpty: 'No conversations yet',\n  historyEmptyBody: 'Your conversations with {agent} will show here.',\n  historyFailed: \"Couldn't load your conversations.\",\n  historyOff: 'History is not available.',\n  historyMessages: '{count} messages',\n  historyMessagesOne: '{count} message',\n  historyEnded: 'Ended',\n  historyContinue: 'Continue',\n  historyDelete: 'Delete',\n  historyDeleteTitle: 'Delete this conversation?',\n  historyDeleteBody: \"It's removed from your history everywhere.\",\n  historyDeleteFailed: \"Couldn't delete this conversation.\",\n  cancel: 'Cancel',\n  transcriptFailed: \"Couldn't load this conversation.\",\n  transcriptGone: 'This conversation is no longer available.',\n  transcriptEarlier: 'Earlier messages',\n  /** Under the person's message a guardrail refused. */\n  messageRefused: 'Not answered',\n  loading: 'Loading…',\n} as const;\n\nexport type CopyKey = keyof typeof en;\nexport type Copy = Readonly<Record<CopyKey, string>>;\n/** A tenant's words, by key; a key left out (or undefined) keeps the built-in one. */\nexport type CopyOverrides = { readonly [K in CopyKey]?: string | undefined };\n\nconst es: Copy = {\n  disclosureFallback:\n    'Estás hablando con un agente de IA. Con la tecnología de Vinaverse.',\n  agentLabel: 'Agente de IA',\n  agentFallbackName: 'el agente',\n  you: 'Tú',\n  staffLabel: '{by} · persona',\n  staffFallbackRole: 'el equipo',\n  composerPlaceholder: 'Escribe a {agent}',\n  composerPlaceholderTakeover: 'Escribe a {by}',\n  send: 'Enviar',\n  stop: 'Detener',\n  typeAnswerBelow: 'Escribe tu respuesta abajo.',\n  bannerConnecting: 'Conectando…',\n  bannerReconnecting: 'Reconectando…',\n  bannerOffline: 'Sin conexión. Los mensajes se envían cuando vuelvas.',\n  bannerContinuedElsewhere: 'Esta conversación continuó en otro dispositivo.',\n  bannerUnavailable: 'No se pudo conectar.',\n  continueHere: 'Continuar aquí',\n  tryAgain: 'Intentar de nuevo',\n  talkToPerson: 'Hablar con una persona',\n  messageSending: 'Enviando',\n  messageHeld: 'Se envía cuando continúes',\n  messageNotSent: 'No enviado',\n  messageDelivered: 'Entregado',\n  messageCutOff: 'Esta respuesta quedó incompleta.',\n  takeoverStarted: 'Una persona de {by} está respondiendo.',\n  takeoverEnded: '{agent} volvió.',\n  handoffCreated: 'Le pasamos esto al equipo. Responderán {expected}.',\n  handoffCreatedNoTime: 'Le pasamos esto al equipo. Responderán pronto.',\n  flowSent: 'Tus respuestas se enviaron.',\n  flowNotSent: 'Tus respuestas aún no se pudieron enviar.',\n  turnFailed: 'Algo salió mal.',\n  working: '{agent} está en ello…',\n  proposalConfirm: 'Confirmar',\n  proposalDecline: 'Rechazar',\n  proposalChange: 'Cambiar',\n  proposalConfirmed: 'Confirmado',\n  proposalDeclined: 'Rechazado',\n  proposalFailed: 'No se pudo confirmar',\n  proposalExpired: 'Vencido',\n  proposalSettled: 'Ya no está abierto',\n  questionSubmit: 'Enviar',\n  questionSkip: 'Omitir',\n  questionOther: 'Otro',\n  questionSearch: 'Buscar',\n  questionAnswered: 'Respondida',\n  questionReplaced: 'Reemplazada por una pregunta más reciente',\n  questionStep: 'Pregunta {step} de {total}',\n  questionAddPhoto: 'Agregar una foto',\n  questionCharactersLeft: 'Quedan {count} caracteres',\n  questionCharactersLeftOne: 'Queda {count} carácter',\n  priceFrom: 'Desde {price}',\n  ratingNone: '',\n  nextAvailable: 'Próximo: {time}',\n  today: 'hoy, {time}',\n  tomorrow: 'mañana, {time}',\n  agentEnded: 'Esta conversación terminó',\n  agentEndedBody: 'Empieza una nueva cuando quieras.',\n  agentStartOver: 'Empezar una conversación nueva',\n  agentUnreachable: 'No se pudo contactar a {agent}',\n  agentUnreachableBody: 'Revisa tu conexión e inténtalo de nuevo.',\n  agentOff: '{agent} no está disponible ahora',\n  agentOffBody: 'Inténtalo de nuevo más tarde.',\n  helpful: '¿Te sirvió?',\n  helpfulYes: 'Sí',\n  helpfulNo: 'No',\n  helpfulThanks: 'Gracias por contarnos.',\n  launcherOpen: 'Abrir {agent}',\n  launcherGreeting: 'Hola, soy {agent}. Pregúntame lo que necesites.',\n  close: 'Cerrar',\n  welcomeFallback: 'Hola, soy {agent}. ¿En qué te ayudo?',\n  privacy: 'Privacidad',\n  cardsInRow: '{count} resultados, desliza para ver más',\n  cardsInRowOne: '{count} resultado',\n  open: 'Abrir',\n  historyEmpty: 'Aún no hay conversaciones',\n  historyEmptyBody: 'Tus conversaciones con {agent} aparecerán aquí.',\n  historyFailed: 'No se pudieron cargar tus conversaciones.',\n  historyOff: 'El historial no está disponible.',\n  historyMessages: '{count} mensajes',\n  historyMessagesOne: '{count} mensaje',\n  historyEnded: 'Terminada',\n  historyContinue: 'Continuar',\n  historyDelete: 'Eliminar',\n  historyDeleteTitle: '¿Eliminar esta conversación?',\n  historyDeleteBody: 'Se elimina de tu historial en todas partes.',\n  historyDeleteFailed: 'No se pudo eliminar esta conversación.',\n  cancel: 'Cancelar',\n  transcriptFailed: 'No se pudo cargar esta conversación.',\n  transcriptGone: 'Esta conversación ya no está disponible.',\n  transcriptEarlier: 'Mensajes anteriores',\n  messageRefused: 'Sin respuesta',\n  loading: 'Cargando…',\n};\n\nconst ptBR: Copy = {\n  disclosureFallback:\n    'Você está conversando com um agente de IA. Com tecnologia Vinaverse.',\n  agentLabel: 'Agente de IA',\n  agentFallbackName: 'o agente',\n  you: 'Você',\n  staffLabel: '{by} · pessoa',\n  staffFallbackRole: 'a equipe',\n  composerPlaceholder: 'Mensagem para {agent}',\n  composerPlaceholderTakeover: 'Mensagem para {by}',\n  send: 'Enviar',\n  stop: 'Parar',\n  typeAnswerBelow: 'Digite sua resposta abaixo.',\n  bannerConnecting: 'Conectando…',\n  bannerReconnecting: 'Reconectando…',\n  bannerOffline: 'Sem conexão. As mensagens são enviadas quando você voltar.',\n  bannerContinuedElsewhere: 'Esta conversa continuou em outro aparelho.',\n  bannerUnavailable: 'Não foi possível conectar.',\n  continueHere: 'Continuar aqui',\n  tryAgain: 'Tentar de novo',\n  talkToPerson: 'Falar com uma pessoa',\n  messageSending: 'Enviando',\n  messageHeld: 'Será enviada quando você continuar',\n  messageNotSent: 'Não enviada',\n  messageDelivered: 'Entregue',\n  messageCutOff: 'Esta resposta foi interrompida.',\n  takeoverStarted: 'Uma pessoa de {by} está respondendo agora.',\n  takeoverEnded: '{agent} voltou.',\n  handoffCreated: 'Passamos isso para a equipe. Eles vão responder {expected}.',\n  handoffCreatedNoTime:\n    'Passamos isso para a equipe. Eles vão responder em breve.',\n  flowSent: 'Suas respostas foram enviadas.',\n  flowNotSent: 'Ainda não foi possível enviar suas respostas.',\n  turnFailed: 'Algo deu errado.',\n  working: '{agent} está cuidando disso…',\n  proposalConfirm: 'Confirmar',\n  proposalDecline: 'Recusar',\n  proposalChange: 'Alterar',\n  proposalConfirmed: 'Confirmado',\n  proposalDeclined: 'Recusado',\n  proposalFailed: 'Não foi possível confirmar',\n  proposalExpired: 'Expirado',\n  proposalSettled: 'Não está mais aberto',\n  questionSubmit: 'Enviar',\n  questionSkip: 'Pular',\n  questionOther: 'Outro',\n  questionSearch: 'Buscar',\n  questionAnswered: 'Respondida',\n  questionReplaced: 'Substituída por uma pergunta mais recente',\n  questionStep: 'Pergunta {step} de {total}',\n  questionAddPhoto: 'Adicionar uma foto',\n  questionCharactersLeft: 'Restam {count} caracteres',\n  questionCharactersLeftOne: 'Resta {count} caractere',\n  priceFrom: 'A partir de {price}',\n  ratingNone: '',\n  nextAvailable: 'Próximo horário: {time}',\n  today: 'hoje, {time}',\n  tomorrow: 'amanhã, {time}',\n  agentEnded: 'Esta conversa terminou',\n  agentEndedBody: 'Comece uma nova quando quiser.',\n  agentStartOver: 'Começar uma conversa nova',\n  agentUnreachable: 'Não foi possível falar com {agent}',\n  agentUnreachableBody: 'Verifique sua conexão e tente de novo.',\n  agentOff: '{agent} não está disponível agora',\n  agentOffBody: 'Tente de novo mais tarde.',\n  helpful: 'Isso ajudou?',\n  helpfulYes: 'Sim',\n  helpfulNo: 'Não',\n  helpfulThanks: 'Obrigado por avisar.',\n  launcherOpen: 'Abrir {agent}',\n  launcherGreeting: 'Oi, sou {agent}. Pergunte o que precisar.',\n  close: 'Fechar',\n  welcomeFallback: 'Oi, sou {agent}. Como posso ajudar?',\n  privacy: 'Privacidade',\n  cardsInRow: '{count} resultados, deslize para ver mais',\n  cardsInRowOne: '{count} resultado',\n  open: 'Abrir',\n  historyEmpty: 'Nenhuma conversa ainda',\n  historyEmptyBody: 'Suas conversas com {agent} vão aparecer aqui.',\n  historyFailed: 'Não foi possível carregar suas conversas.',\n  historyOff: 'O histórico não está disponível.',\n  historyMessages: '{count} mensagens',\n  historyMessagesOne: '{count} mensagem',\n  historyEnded: 'Encerrada',\n  historyContinue: 'Continuar',\n  historyDelete: 'Excluir',\n  historyDeleteTitle: 'Excluir esta conversa?',\n  historyDeleteBody: 'Ela é removida do seu histórico em todos os lugares.',\n  historyDeleteFailed: 'Não foi possível excluir esta conversa.',\n  cancel: 'Cancelar',\n  transcriptFailed: 'Não foi possível carregar esta conversa.',\n  transcriptGone: 'Esta conversa não está mais disponível.',\n  transcriptEarlier: 'Mensagens anteriores',\n  messageRefused: 'Sem resposta',\n  loading: 'Carregando…',\n};\n\n/** The built-in languages; any other locale falls back to English, its own `copy` overrides aside. */\nexport const COPY: Readonly<Record<'en' | 'es' | 'pt-BR', Copy>> = {\n  en,\n  es,\n  'pt-BR': ptBR,\n};\n\n/**\n * Keys a tenant may not override in a built-in language: the AI disclosure is the platform's, never removed or reworded.\n * In a language without built-in copy the tenant supplies them, translated, so the disclosure reads in the person's\n * language, and only a translation that still discloses is taken (`discloses`): the label says AI, the disclosure says\n * AI and names Vinaverse.\n */\nconst FIXED: ReadonlySet<CopyKey> = new Set([\n  'disclosureFallback',\n  'agentLabel',\n]);\n\n/**\n * \"AI\" as languages write it: AI, IA (es, pt, fr, it, ro), KI (de, nl, da, no, sv), SI (pl), YZ (tr), ИИ (ru), ШІ\n * (uk), and the words for it in Arabic, Hebrew, Hindi, Chinese, Japanese and Korean.\n */\nexport const AI_MARK =\n  /(?:^|[^\\p{L}])(?:AI|IA|KI|SI|YZ|ИИ|ШІ)(?:$|[^\\p{L}])|الذكاء الاصطناعي|بالذكاء|בינה מלאכותית|एआई|कृत्रिम बुद्धि|人工智能|人工知能|인공지능/u;\n\n/**\n * Whether a tenant's text for a fixed key still makes the AI disclosure: the label says AI; the disclosure says AI\n * and names Vinaverse. A tenant's translation that does not is ignored, and the English built-in shows instead.\n */\nfunction discloses(key: string, value: string): boolean {\n  if (!AI_MARK.test(value)) return false;\n  return key !== 'disclosureFallback' || value.includes('Vinaverse');\n}\n\nexport type Translate = (\n  key: CopyKey,\n  vars?: Readonly<Record<string, string | number>>,\n) => string;\n\n/** The built-in copy for a locale: its language (`es-US` → `es`, `pt-PT` → `pt-BR`), else null. */\nfunction builtIn(locale: string | undefined): Copy | null {\n  const language = (locale ?? 'en').split(/[-_]/)[0]?.toLowerCase();\n  if (language === 'en') return COPY.en;\n  if (language === 'es') return COPY.es;\n  if (language === 'pt') return COPY['pt-BR'];\n  return null;\n}\n\n/** The built-in copy for a locale, English when the language has none. */\nexport function builtInCopy(locale: string | undefined): Copy {\n  return builtIn(locale) ?? COPY.en;\n}\n\n/** A translator for a locale, with the tenant's overrides on top (fixed keys excepted). */\nexport function createTranslate(\n  locale: string | undefined,\n  overrides: CopyOverrides = {},\n): Translate {\n  const own = builtIn(locale);\n  const merged: Record<string, string> = { ...(own ?? COPY.en) };\n  for (const [key, value] of Object.entries(overrides)) {\n    if (value === undefined) continue;\n    if (FIXED.has(key as CopyKey) && !(own === null && discloses(key, value)))\n      continue;\n    merged[key] = value;\n    // The tenant's words for a count, without their own `One` form: theirs for every count, never ours for 1.\n    if (!(`${key}One` in overrides)) delete merged[`${key}One`];\n  }\n  return (key, vars) =>\n    (\n      (vars?.count === 1 ? merged[`${key}One`] : undefined) ??\n      merged[key] ??\n      en[key]\n    ).replace(/\\{(\\w+)\\}/g, (all, name: string) =>\n      vars && name in vars ? String(vars[name]) : all,\n    );\n}\n\n/**\n * Words a Vinaverse UI never says to people (a tenant override that uses them gets a development warning): the\n * runtime is an agent, never an assistant or a bot; and never \"crew\".\n */\nexport const BANNED_WORDS: readonly RegExp[] = [\n  /\\bassistant/i,\n  /\\basistente/i,\n  /\\bassistent/i,\n  /\\bbot\\b/i,\n  /\\bcrew\\b/i,\n];\n\n/** The overrides that use a banned word, by key. */\nexport function bannedWordsIn(overrides: CopyOverrides): CopyKey[] {\n  return (Object.entries(overrides) as [CopyKey, string | undefined][])\n    .filter(([, v]) => v !== undefined && BANNED_WORDS.some((w) => w.test(v)))\n    .map(([k]) => k);\n}\n","// Dates, times, money and text direction in the person's locale, through Intl (Hermes has it), with a plain fallback\n// where a runtime lacks it.\n\n/** Languages and scripts written right to left. */\nconst RTL_LANGUAGES = new Set([\n  'ar',\n  'he',\n  'iw',\n  'fa',\n  'ur',\n  'ps',\n  'yi',\n  'dv',\n  'ckb',\n  'sd',\n  'ug',\n  'syr',\n]);\nconst RTL_SCRIPTS = new Set([\n  'arab',\n  'hebr',\n  'thaa',\n  'syrc',\n  'nkoo',\n  'adlm',\n  'rohg',\n]);\n\n/** `rtl` for Arabic, Hebrew, Persian, Urdu and the other right-to-left languages and scripts; `ltr` otherwise. */\nexport function textDirection(locale: string | undefined): 'ltr' | 'rtl' {\n  const parts = (locale ?? '').toLowerCase().split(/[-_]/);\n  if (parts.some((p) => p.length === 4 && RTL_SCRIPTS.has(p))) return 'rtl';\n  return RTL_LANGUAGES.has(parts[0] ?? '') ? 'rtl' : 'ltr';\n}\n\n/** An amount in minor units (`amount` cents) in its currency: `$85.00`. */\nexport function formatMoney(\n  amountMinor: number,\n  currency: string,\n  locale?: string,\n): string {\n  try {\n    const format = new Intl.NumberFormat(locale, {\n      style: 'currency',\n      currency,\n    });\n    const digits = format.resolvedOptions().maximumFractionDigits ?? 2;\n    return format.format(amountMinor / 10 ** digits);\n  } catch {\n    return `${currency} ${(amountMinor / 100).toFixed(2)}`;\n  }\n}\n\n/** A start and an end: \"Wed, Oct 14, 10:00 – 11:30 AM\" in the locale and time zone. */\nexport function formatTimeRange(\n  start: string,\n  end: string | undefined,\n  locale?: string,\n  timeZone?: string,\n): string {\n  const from = new Date(start);\n  if (Number.isNaN(from.getTime())) return start;\n  const options: Intl.DateTimeFormatOptions = {\n    weekday: 'short',\n    month: 'short',\n    day: 'numeric',\n    hour: 'numeric',\n    minute: '2-digit',\n    ...(timeZone ? { timeZone } : {}),\n  };\n  try {\n    const format = new Intl.DateTimeFormat(locale, options);\n    const to = end ? new Date(end) : null;\n    if (!to || Number.isNaN(to.getTime())) return format.format(from);\n    return typeof format.formatRange === 'function'\n      ? format.formatRange(from, to)\n      : `${format.format(from)} – ${format.format(to)}`;\n  } catch {\n    return from.toISOString();\n  }\n}\n\n/** The day a moment falls on in a time zone, as a day count, so two days compare across DST. */\nfunction dayOf(at: Date, timeZone: string | undefined): number {\n  const [y, m, d] = new Intl.DateTimeFormat('en-CA', {\n    year: 'numeric',\n    month: '2-digit',\n    day: '2-digit',\n    ...(timeZone ? { timeZone } : {}),\n  })\n    .format(at)\n    .split('-')\n    .map(Number);\n  return Date.UTC(y as number, (m as number) - 1, d as number) / 86_400_000;\n}\n\n/**\n * A moment as a person says it: \"today, 10:00 AM\" and \"tomorrow, 10:00 AM\" (`today` and `tomorrow` are the copy's\n * words, with `{time}`), else the date and time (\"Fri, Oct 17, 10:00 AM\"), in the locale and time zone. `now` is the\n * clock it is judged by.\n */\nexport function formatDayTime(\n  start: string,\n  words: { readonly today: string; readonly tomorrow: string },\n  locale?: string,\n  timeZone?: string,\n  now: number = Date.now(),\n): string {\n  const at = new Date(start);\n  if (Number.isNaN(at.getTime())) return start;\n  try {\n    const days = dayOf(at, timeZone) - dayOf(new Date(now), timeZone);\n    const word = days === 0 ? words.today : days === 1 ? words.tomorrow : '';\n    if (!word) return formatTimeRange(start, undefined, locale, timeZone);\n    const time = new Intl.DateTimeFormat(locale, {\n      hour: 'numeric',\n      minute: '2-digit',\n      ...(timeZone ? { timeZone } : {}),\n    }).format(at);\n    return word.replace('{time}', time);\n  } catch {\n    return formatTimeRange(start, undefined, locale, timeZone);\n  }\n}\n\n/** A calendar date (`YYYY-MM-DD`) in the locale: \"October 14, 2026\". */\nexport function formatDate(date: string, locale?: string): string {\n  const m = /^(\\d{4})-(\\d{2})-(\\d{2})$/.exec(date);\n  if (!m) return date;\n  try {\n    return new Intl.DateTimeFormat(locale, {\n      year: 'numeric',\n      month: 'long',\n      day: 'numeric',\n      timeZone: 'UTC',\n    }).format(new Date(Date.UTC(Number(m[1]), Number(m[2]) - 1, Number(m[3]))));\n  } catch {\n    return date;\n  }\n}\n\n/** A moment with its date and time in the locale and zone: \"Oct 15, 2026, 9:30 AM\"; the text as given when it is not one. */\nexport function formatDateTime(\n  at: string,\n  locale?: string,\n  timeZone?: string,\n): string {\n  const date = new Date(at);\n  if (Number.isNaN(date.getTime())) return at;\n  try {\n    return new Intl.DateTimeFormat(locale, {\n      dateStyle: 'medium',\n      timeStyle: 'short',\n      ...(timeZone ? { timeZone } : {}),\n    }).format(date);\n  } catch {\n    return date.toISOString();\n  }\n}\n"]}

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@vinaverse/tokens",
-  "version": "0.1.0-alpha.10",
+  "version": "0.1.0-alpha.12",
   "description": "Vinaverse design tokens and copy shared by every UI kit: colors for light and dark, type, spacing, radii, motion, a contrast check; and the words the kits say, with the rules on them.",
   "license": "Apache-2.0",
   "author": "Vinaverse, Inc.",
@@ -78,7 +78,7 @@
       "name": "@vinaverse/tokens/copy (ESM, everything)",
       "path": "dist/copy/index.js",
       "import": "*",
-      "limit": "4 kB"
+      "limit": "4.25 kB"
     }
   ],
   "scripts": {