@verygoodplugins/mcp-freescout 2.0.0 → 2.1.1

package/.github/dependabot.yml

@@ -4,23 +4,15 @@ updates:
     directory: "/"
     schedule:
       interval: "weekly"
+    open-pull-requests-limit: 2
     groups:
-      production-dependencies:
+      npm-version-updates:
+        applies-to: version-updates
         patterns:
           - "*"
-        exclude-patterns:
-          - "@types/*"
-          - "typescript"
-          - "vitest"
-          - "eslint*"
-          - "prettier"
-      dev-dependencies:
+      npm-security-updates:
+        applies-to: security-updates
         patterns:
-          - "@types/*"
-          - "typescript"
-          - "vitest"
-          - "eslint*"
-          - "prettier"
+          - "*"
     commit-message:
       prefix: "chore(deps)"
-    open-pull-requests-limit: 10

package/.github/workflows/ci.yml

@@ -26,9 +26,16 @@ jobs:
       - name: Build
         run: npm run build
 
-      - name: Test
+      - name: Unit tests
         run: npm test
 
+      - name: Integration tests
+        env:
+          FREESCOUT_URL: ${{ secrets.FREESCOUT_URL }}
+          FREESCOUT_API_KEY: ${{ secrets.FREESCOUT_API_KEY }}
+        run: npm run test:integration
+        continue-on-error: true  # Cloudflare may block GitHub Actions IPs
+
       - name: Test coverage
         run: npm run test:coverage
         continue-on-error: true

package/.github/workflows/dependabot-auto-merge.yml

@@ -0,0 +1,35 @@
+name: Dependabot auto-merge
+
+on:
+  pull_request_target:
+    types:
+      - opened
+      - reopened
+      - synchronize
+      - ready_for_review
+
+permissions:
+  contents: write
+  pull-requests: write
+
+jobs:
+  auto-merge:
+    if: github.event.pull_request.user.login == 'dependabot[bot]'
+    runs-on: ubuntu-latest
+    steps:
+      - name: Fetch Dependabot metadata
+        id: meta
+        uses: dependabot/fetch-metadata@v2
+        with:
+          github-token: ${{ secrets.GITHUB_TOKEN }}
+
+      - name: Approve and enable auto-merge
+        if: |
+          steps.meta.outputs.update-type != 'version-update:semver-major' ||
+          steps.meta.outputs.package-ecosystem == 'github_actions'
+        env:
+          GH_TOKEN: ${{ secrets.GITHUB_TOKEN }}
+          PR_URL: ${{ github.event.pull_request.html_url }}
+        run: |
+          gh pr review --approve "$PR_URL" 2>/dev/null || true
+          gh pr merge --auto --squash "$PR_URL"

package/.github/workflows/pr-title.yml

@@ -0,0 +1,36 @@
+name: PR Title
+
+on:
+  pull_request_target:
+    types:
+      - opened
+      - edited
+      - reopened
+      - synchronize
+
+permissions:
+  pull-requests: read
+
+jobs:
+  conventional-pr-title:
+    name: Lint PR Title
+    if: ${{ github.event.pull_request.base.ref == 'main' && github.event.pull_request.user.login != 'dependabot[bot]' }}
+    runs-on: ubuntu-latest
+    steps:
+      - name: Validate conventional PR title
+        env:
+          PR_TITLE: ${{ github.event.pull_request.title }}
+        run: |
+          pattern='^(feat|fix|docs|chore|refactor|test|perf|build|ci|revert)(\([[:alnum:]_.-]+\))?!?: .+'
+
+          if [[ "$PR_TITLE" =~ $pattern ]]; then
+            echo "PR title is valid: $PR_TITLE"
+            exit 0
+          fi
+
+          echo "PR title must use Conventional Commits because squash merges become release-please input."
+          echo "Allowed prefixes: feat, fix, docs, chore, refactor, test, perf, build, ci, revert"
+          echo "Examples:"
+          echo "  fix: harden push approval auth flow"
+          echo "  feat(auth): add TOTP support"
+          exit 1

package/.github/workflows/release-please.yml

@@ -53,14 +53,14 @@ jobs:
 
       - uses: actions/setup-node@v4
         with:
-          node-version: "20"
+          node-version: "24"
           registry-url: "https://registry.npmjs.org"
 
       - run: npm ci
       - run: npm run build
       - run: npm test
 
-      # Trusted Publishing: No NPM_TOKEN needed!
+      # Trusted Publishing via OIDC - no npm token secret required
       - run: npm publish --access public --provenance
 
   mcp-registry-publish:

package/CHANGELOG.md

@@ -5,6 +5,43 @@ All notable changes to this project will be documented in this file.
 The format is based on [Keep a Changelog](https://keepachangelog.com/en/1.0.0/),
 and this project adheres to [Semantic Versioning](https://semver.org/spec/v2.0.0.html).
 
+## [2.1.1](https://github.com/verygoodplugins/mcp-freescout/compare/v2.1.0...v2.1.1) (2026-04-23)
+
+
+### Bug Fixes
+
+* **release:** use npm trusted publishing without token auth ([#45](https://github.com/verygoodplugins/mcp-freescout/issues/45)) ([ce0ae11](https://github.com/verygoodplugins/mcp-freescout/commit/ce0ae11c8b944a37fb335d3be57163e716ff7b2e))
+
+## [2.1.0](https://github.com/verygoodplugins/mcp-freescout/compare/v2.0.1...v2.1.0) (2026-04-23)
+
+
+### Features
+
+* support recipients in draft replies ([#43](https://github.com/verygoodplugins/mcp-freescout/issues/43)) ([55d54d7](https://github.com/verygoodplugins/mcp-freescout/commit/55d54d766034b738c66b99f77de363d0f448bcd0))
+
+
+### Bug Fixes
+
+* **ci:** make dependabot auto-approve non-fatal ([#42](https://github.com/verygoodplugins/mcp-freescout/issues/42)) ([7e931ca](https://github.com/verygoodplugins/mcp-freescout/commit/7e931cadfc22d9c2b4319f574242c2141221e6c6))
+* make integration tests non-blocking in CI ([#20](https://github.com/verygoodplugins/mcp-freescout/issues/20)) ([8367fd3](https://github.com/verygoodplugins/mcp-freescout/commit/8367fd35e66c95f1b2fbaba473542ecf1831c1cd))
+* use NPM_TOKEN for npm publish authentication ([#21](https://github.com/verygoodplugins/mcp-freescout/issues/21)) ([299fa03](https://github.com/verygoodplugins/mcp-freescout/commit/299fa03555cd4d6428e3f84f7db41565e22d2f58))
+
+## [Unreleased]
+
+### Added
+
+* Support `to`, `cc`, and `bcc` recipients in `freescout_create_draft_reply`, with omitted fields inheriting current conversation recipients when available.
+
+## [2.0.1](https://github.com/verygoodplugins/mcp-freescout/compare/v2.0.0...v2.0.1) (2026-01-06)
+
+
+### Bug Fixes
+
+* Add env loader and improve schema flexibility ([29e8837](https://github.com/verygoodplugins/mcp-freescout/commit/29e8837714433e3b60b878b9e7a7a106a751f44d))
+* Add env loader and improve schema flexibility ([31bc42d](https://github.com/verygoodplugins/mcp-freescout/commit/31bc42dbf9fe37003cea5c82e4a054b69b84ff14))
+* remove outputSchema from freescout_get_ticket to fix validation errors ([#17](https://github.com/verygoodplugins/mcp-freescout/issues/17)) ([571b987](https://github.com/verygoodplugins/mcp-freescout/commit/571b987899dfb2816ff3eeaffc2ac0d852224433))
+* validation errors + feat: includeLastMessage for search ([#18](https://github.com/verygoodplugins/mcp-freescout/issues/18)) ([dd884fa](https://github.com/verygoodplugins/mcp-freescout/commit/dd884fadf9d5ad24f28037e3eeff9613dfbccd4e))
+
 ## [2.0.0] - 2026-01-05
 
 ### Breaking Changes

package/README.md

@@ -255,6 +255,9 @@ Create a draft reply in FreeScout that can be edited before sending. This tool l
 - `ticket` (required): Ticket ID, number, or FreeScout URL
 - `replyText` (required): The draft reply content (generated by the LLM, supports Markdown formatting)
 - `userId` (optional): User ID creating the draft (defaults to env setting)
+- `to` (optional): List of TO recipients. Omit to preserve existing recipients; pass `[]` to clear.
+- `cc` (optional): List of CC recipients. Omit to preserve existing recipients; pass `[]` to clear.
+- `bcc` (optional): List of BCC recipients. Omit to preserve existing recipients; pass `[]` to clear.
 
 **Natural Language Examples:**
 
@@ -264,6 +267,8 @@ Create a draft reply in FreeScout that can be edited before sending. This tool l
 - "Write a draft response to the customer for ticket 34811"
 - "Create a draft reply thanking the customer and explaining the solution"
 
+If recipient fields are omitted, the server preserves the current conversation recipients from FreeScout when available. If FreeScout does not expose existing `to` recipients on the conversation, its normal default customer recipient behavior is preserved.
+
 **Markdown Support:**
 
 - **Bold text**: `**text**` or `__text__` → **text**
@@ -405,6 +410,7 @@ I'll look into this and get back to you shortly with a solution.
 
 Best regards,
 [Your name]`,
+  cc: ['billing@example.com'],
 });
 
 // 4. Update ticket status and assignment
@@ -452,6 +458,8 @@ The update should be available within the next few weeks. Thanks for your patien
 
 Best regards,
 Jack`,
+  to: ['primary@example.com'],
+  cc: ['teammate@example.com'],
 });
 
 // The draft is now saved in FreeScout and can be reviewed/edited before sending
@@ -669,9 +677,13 @@ GPL-3.0 License - see LICENSE file for details
 For issues, questions, or suggestions:
 
 - [Open an issue on GitHub](https://github.com/verygoodplugins/mcp-freescout/issues)
-- [Contact the maintainers](https://verygoodplugins.com/contact?utm_source=github)
+- [Contact Very Good Plugins](https://verygoodplugins.com/contact/?utm_source=github)
 - Check the documentation
 
+---
+
+Built with 🧡 by [Very Good Plugins](https://verygoodplugins.com/?utm_source=github)
+
 ## Roadmap
 
 - [ ] Batch ticket operations

package/dist/draft-recipients.d.ts

@@ -0,0 +1,4 @@
+import type { FreeScoutRecipients } from './types.js';
+export declare function shouldInheritDraftRecipients(recipients: FreeScoutRecipients): boolean;
+export declare function resolveDraftReplyRecipients(explicitRecipients: FreeScoutRecipients, inheritedRecipients: FreeScoutRecipients): FreeScoutRecipients;
+//# sourceMappingURL=draft-recipients.d.ts.map

package/dist/draft-recipients.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"draft-recipients.d.ts","sourceRoot":"","sources":["../src/draft-recipients.ts"],"names":[],"mappings":"AAAA,OAAO,KAAK,EAAE,mBAAmB,EAAE,MAAM,YAAY,CAAC;AAItD,wBAAgB,4BAA4B,CAAC,UAAU,EAAE,mBAAmB,GAAG,OAAO,CAErF;AAED,wBAAgB,2BAA2B,CACzC,kBAAkB,EAAE,mBAAmB,EACvC,mBAAmB,EAAE,mBAAmB,GACvC,mBAAmB,CAarB"}

package/dist/draft-recipients.js

@@ -0,0 +1,15 @@
+const recipientFields = ['to', 'cc', 'bcc'];
+export function shouldInheritDraftRecipients(recipients) {
+    return recipientFields.some((field) => recipients[field] === undefined);
+}
+export function resolveDraftReplyRecipients(explicitRecipients, inheritedRecipients) {
+    const resolved = {};
+    for (const field of recipientFields) {
+        const value = explicitRecipients[field] !== undefined ? explicitRecipients[field] : inheritedRecipients[field];
+        if (value !== undefined) {
+            resolved[field] = value;
+        }
+    }
+    return resolved;
+}
+//# sourceMappingURL=draft-recipients.js.map

package/dist/draft-recipients.js.map

@@ -0,0 +1 @@
+{"version":3,"file":"draft-recipients.js","sourceRoot":"","sources":["../src/draft-recipients.ts"],"names":[],"mappings":"AAEA,MAAM,eAAe,GAAG,CAAC,IAAI,EAAE,IAAI,EAAE,KAAK,CAAU,CAAC;AAErD,MAAM,UAAU,4BAA4B,CAAC,UAA+B;IAC1E,OAAO,eAAe,CAAC,IAAI,CAAC,CAAC,KAAK,EAAE,EAAE,CAAC,UAAU,CAAC,KAAK,CAAC,KAAK,SAAS,CAAC,CAAC;AAC1E,CAAC;AAED,MAAM,UAAU,2BAA2B,CACzC,kBAAuC,EACvC,mBAAwC;IAExC,MAAM,QAAQ,GAAwB,EAAE,CAAC;IAEzC,KAAK,MAAM,KAAK,IAAI,eAAe,EAAE,CAAC;QACpC,MAAM,KAAK,GACT,kBAAkB,CAAC,KAAK,CAAC,KAAK,SAAS,CAAC,CAAC,CAAC,kBAAkB,CAAC,KAAK,CAAC,CAAC,CAAC,CAAC,mBAAmB,CAAC,KAAK,CAAC,CAAC;QAEnG,IAAI,KAAK,KAAK,SAAS,EAAE,CAAC;YACxB,QAAQ,CAAC,KAAK,CAAC,GAAG,KAAK,CAAC;QAC1B,CAAC;IACH,CAAC;IAED,OAAO,QAAQ,CAAC;AAClB,CAAC"}

package/dist/env.d.ts

@@ -0,0 +1,2 @@
+export declare function loadEnv(): void;
+//# sourceMappingURL=env.d.ts.map

package/dist/env.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"env.d.ts","sourceRoot":"","sources":["../src/env.ts"],"names":[],"mappings":"AAEA,wBAAgB,OAAO,SAEtB"}

package/dist/env.js

@@ -0,0 +1,5 @@
+import { config as dotenvConfig } from 'dotenv';
+export function loadEnv() {
+    dotenvConfig({ quiet: true });
+}
+//# sourceMappingURL=env.js.map

package/dist/env.js.map

@@ -0,0 +1 @@
+{"version":3,"file":"env.js","sourceRoot":"","sources":["../src/env.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,MAAM,IAAI,YAAY,EAAE,MAAM,QAAQ,CAAC;AAEhD,MAAM,UAAU,OAAO;IACrB,YAAY,CAAC,EAAE,KAAK,EAAE,IAAI,EAAE,CAAC,CAAC;AAChC,CAAC"}

package/dist/freescout-api.d.ts

@@ -1,4 +1,4 @@
-import type { FreeScoutConversation, FreeScoutApiResponse, FreeScoutThread, SearchFilters } from './types.js';
+import type { FreeScoutConversation, FreeScoutApiResponse, FreeScoutRecipients, FreeScoutThread, SearchFilters } from './types.js';
 interface RetryOptions {
     maxRetries?: number;
     initialDelay?: number;
@@ -29,8 +29,8 @@ export declare class FreeScoutAPI {
     private formatForFreeScoutEditor;
     private request;
     getConversation(ticketId: string, includeThreads?: boolean): Promise<FreeScoutConversation>;
-    addThread(ticketId: string, type: 'note' | 'message' | 'customer', text: string, userId?: number, state?: 'draft' | 'published'): Promise<FreeScoutThread>;
-    createDraftReply(ticketId: string, text: string, userId: number): Promise<FreeScoutThread>;
+    addThread(ticketId: string, type: 'note' | 'message' | 'customer', text: string, userId?: number, state?: 'draft' | 'published', recipients?: FreeScoutRecipients): Promise<FreeScoutThread>;
+    createDraftReply(ticketId: string, text: string, userId: number, recipients?: FreeScoutRecipients): Promise<FreeScoutThread>;
     updateConversation(ticketId: string, updates: {
         status?: 'active' | 'pending' | 'closed' | 'spam';
         assignTo?: number;

package/dist/freescout-api.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"freescout-api.d.ts","sourceRoot":"","sources":["../src/freescout-api.ts"],"names":[],"mappings":"AAAA,OAAO,KAAK,EACV,qBAAqB,EACrB,oBAAoB,EACpB,mBAAmB,EACnB,eAAe,EACf,aAAa,EACd,MAAM,YAAY,CAAC;AAEpB,UAAU,YAAY;IACpB,UAAU,CAAC,EAAE,MAAM,CAAC;IACpB,YAAY,CAAC,EAAE,MAAM,CAAC;IACtB,QAAQ,CAAC,EAAE,MAAM,CAAC;IAClB,OAAO,CAAC,EAAE,MAAM,CAAC;CAClB;AAED,qBAAa,YAAY;IACvB,OAAO,CAAC,OAAO,CAAS;IACxB,OAAO,CAAC,MAAM,CAAS;IACvB,OAAO,CAAC,YAAY,CAAyB;gBAEjC,OAAO,EAAE,MAAM,EAAE,MAAM,EAAE,MAAM,EAAE,YAAY,CAAC,EAAE,YAAY;IAWxE;;OAEG;IACH,OAAO,CAAC,iBAAiB;IA0BzB;;OAEG;YACW,KAAK;YAIL,gBAAgB;IA+B9B;;OAEG;IACH,OAAO,CAAC,cAAc;IAyJtB,OAAO,CAAC,UAAU;IAIlB,OAAO,CAAC,aAAa;IAKrB,OAAO,CAAC,sBAAsB;IAa9B,OAAO,CAAC,wBAAwB;YAMlB,OAAO;IAqDf,eAAe,CACnB,QAAQ,EAAE,MAAM,EAChB,cAAc,GAAE,OAAc,GAC7B,OAAO,CAAC,qBAAqB,CAAC;IAK3B,SAAS,CACb,QAAQ,EAAE,MAAM,EAChB,IAAI,EAAE,MAAM,GAAG,SAAS,GAAG,UAAU,EACrC,IAAI,EAAE,MAAM,EACZ,MAAM,CAAC,EAAE,MAAM,EACf,KAAK,CAAC,EAAE,OAAO,GAAG,WAAW,EAC7B,UAAU,CAAC,EAAE,mBAAmB,GAC/B,OAAO,CAAC,eAAe,CAAC;IAsCrB,gBAAgB,CACpB,QAAQ,EAAE,MAAM,EAChB,IAAI,EAAE,MAAM,EACZ,MAAM,EAAE,MAAM,EACd,UAAU,CAAC,EAAE,mBAAmB,GAC/B,OAAO,CAAC,eAAe,CAAC;IAIrB,kBAAkB,CACtB,QAAQ,EAAE,MAAM,EAChB,OAAO,EAAE;QACP,MAAM,CAAC,EAAE,QAAQ,GAAG,SAAS,GAAG,QAAQ,GAAG,MAAM,CAAC;QAClD,QAAQ,CAAC,EAAE,MAAM,CAAC;QAClB,MAAM,CAAC,EAAE,MAAM,CAAC;KACjB,GACA,OAAO,CAAC,qBAAqB,CAAC;IAIjC;;OAEG;IACG,mBAAmB,CACvB,OAAO,EAAE,aAAa,GACrB,OAAO,CAAC,oBAAoB,CAAC,qBAAqB,CAAC,CAAC;IAkEvD;;OAEG;IACG,yBAAyB,CAC7B,KAAK,EAAE,MAAM,EACb,MAAM,CAAC,EAAE,MAAM,EACf,KAAK,CAAC,EAAE,MAAM,EACd,SAAS,CAAC,EAAE,MAAM,GACjB,OAAO,CAAC,oBAAoB,CAAC,qBAAqB,CAAC,CAAC;IAkBjD,iBAAiB,CACrB,MAAM,CAAC,EAAE,MAAM,EACf,KAAK,CAAC,EAAE,MAAM,EACd,QAAQ,CAAC,EAAE,MAAM,GAAG,IAAI,GACvB,OAAO,CAAC,oBAAoB,CAAC,qBAAqB,CAAC,CAAC;IAiBjD,YAAY,IAAI,OAAO,CAAC,OAAO,CAAC;IAItC,sBAAsB,CAAC,GAAG,EAAE,MAAM,GAAG,MAAM,GAAG,IAAI;IAQlD,gBAAgB,CAAC,KAAK,EAAE,MAAM,GAAG,MAAM;CAoBxC"}

package/dist/freescout-api.js

@@ -69,7 +69,25 @@ export class FreeScoutAPI {
      * Convert Markdown formatting to HTML for FreeScout
      */
     markdownToHtml(text) {
-        const escaped = this.escapeHtml(text);
+        // Step 1: Extract and protect fenced code blocks FIRST (before any other processing)
+        // Use markers that won't be matched by bold/italic patterns and survive HTML escaping
+        const fencedCodeBlocks = [];
+        let processed = text.replace(/```(\w*)\n?([\s\S]*?)```/g, (_, _lang, code) => {
+            const index = fencedCodeBlocks.length;
+            const escapedCode = this.escapeHtml(code.trim());
+            fencedCodeBlocks.push(`<pre><code>${escapedCode}</code></pre>`);
+            return `[[[FENCED${index}]]]`;
+        });
+        // Step 2: Extract and protect inline code (before italic/bold conversion)
+        const inlineCodeBlocks = [];
+        processed = processed.replace(/`([^`]+)`/g, (_, code) => {
+            const index = inlineCodeBlocks.length;
+            const escapedCode = this.escapeHtml(code);
+            inlineCodeBlocks.push(`<code>${escapedCode}</code>`);
+            return `[[[INLINE${index}]]]`;
+        });
+        // Step 3: Now escape HTML and process formatting on remaining text
+        const escaped = this.escapeHtml(processed);
         // Convert bold text: **text** or __text__ -> <strong>text</strong>
         let html = escaped
             .replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>')
@@ -77,8 +95,6 @@ export class FreeScoutAPI {
         // Convert italic text: *text* or _text_ -> <em>text</em> (avoid conflicts with bold)
         html = html.replace(/(?<!\*)\*([^*]+)\*(?!\*)/g, '<em>$1</em>');
         html = html.replace(/(?<!_)_([^_]+)_(?!_)/g, '<em>$1</em>');
-        // Convert code: `text` -> <code>text</code>
-        html = html.replace(/`(.*?)`/g, '<code>$1</code>');
         // Process the entire text to handle lists that span paragraph breaks
         const lines = html.split('\n');
         const processedLines = [];
@@ -180,7 +196,11 @@ export class FreeScoutAPI {
             const paragraphContent = currentParagraph.join('<br>');
             processedLines.push(`<p>${paragraphContent}</p>`);
         }
-        return processedLines.join('\n\n');
+        let result = processedLines.join('\n\n');
+        // Step 4: Restore protected code blocks
+        result = result.replace(/\[\[\[FENCED(\d+)]]]/g, (_, idx) => fencedCodeBlocks[parseInt(idx)]);
+        result = result.replace(/\[\[\[INLINE(\d+)]]]/g, (_, idx) => inlineCodeBlocks[parseInt(idx)]);
+        return result;
     }
     escapeHtml(text) {
         return text.replace(/&/g, '&amp;').replace(/</g, '&lt;').replace(/>/g, '&gt;');
@@ -194,6 +214,7 @@ export class FreeScoutAPI {
             /\*\*.+?\*\*/.test(text) ||
             /__.+?__/.test(text) ||
             /`[^`]+`/.test(text) ||
+            /```[\s\S]*?```/.test(text) || // fenced code blocks
             /^\s*#{1,6}\s+.+/m.test(text) ||
             /^\s*[-*]\s+.+/m.test(text) ||
             /^\s*\d+\.\s+.+/m.test(text));
@@ -251,7 +272,7 @@ export class FreeScoutAPI {
         const embed = includeThreads ? '?embed=threads' : '';
         return this.request(`/conversations/${ticketId}${embed}`);
     }
-    async addThread(ticketId, type, text, userId, state) {
+    async addThread(ticketId, type, text, userId, state, recipients) {
         const formattedText = this.formatForFreeScoutEditor(text);
         const body = {
             type,
@@ -263,10 +284,19 @@ export class FreeScoutAPI {
         if (state) {
             body.state = state;
         }
+        if (recipients?.to !== undefined) {
+            body.to = recipients.to;
+        }
+        if (recipients?.cc !== undefined) {
+            body.cc = recipients.cc;
+        }
+        if (recipients?.bcc !== undefined) {
+            body.bcc = recipients.bcc;
+        }
         return this.request(`/conversations/${ticketId}/threads`, 'POST', body);
     }
-    async createDraftReply(ticketId, text, userId) {
-        return this.addThread(ticketId, 'message', text, userId, 'draft');
+    async createDraftReply(ticketId, text, userId, recipients) {
+        return this.addThread(ticketId, 'message', text, userId, 'draft', recipients);
     }
     async updateConversation(ticketId, updates) {
         return this.request(`/conversations/${ticketId}`, 'PUT', updates);
@@ -301,10 +331,14 @@ export class FreeScoutAPI {
                 params.append('status', filters.status);
             }
         }
-        // State filter
+        // State filter - default to 'published' when status is set to exclude deleted tickets
         if (filters.state) {
             params.append('state', filters.state);
         }
+        else if (filters.status) {
+            // When searching by status but no explicit state, exclude deleted tickets
+            params.append('state', 'published');
+        }
         // Mailbox filter
         if (filters.mailboxId != null) {
             params.append('mailboxId', filters.mailboxId.toString());

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package/dist/index.js

@@ -1,13 +1,17 @@
 #!/usr/bin/env node
 import { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
 import { StdioServerTransport } from '@modelcontextprotocol/sdk/server/stdio.js';
-import { config } from 'dotenv';
+import { createRequire } from 'node:module';
 import { z } from 'zod';
+import { resolveDraftReplyRecipients, shouldInheritDraftRecipients, } from './draft-recipients.js';
 import { FreeScoutAPI } from './freescout-api.js';
 import { TicketAnalyzer } from './ticket-analyzer.js';
-import { ConversationSchema, TicketAnalysisSchema, SearchFiltersSchema } from './types.js';
+import { TicketAnalysisSchema, SearchFiltersSchema } from './types.js';
+import { loadEnv } from './env.js';
+const require = createRequire(import.meta.url);
+const packageJson = require('../package.json');
 // Load environment variables
-config();
+loadEnv();
 // Validate required environment variables
 const FREESCOUT_URL = process.env.FREESCOUT_URL;
 const FREESCOUT_API_KEY = process.env.FREESCOUT_API_KEY;
@@ -19,12 +23,18 @@ if (!FREESCOUT_URL || !FREESCOUT_API_KEY) {
 // Initialize API and analyzer
 const api = new FreeScoutAPI(FREESCOUT_URL, FREESCOUT_API_KEY);
 const analyzer = new TicketAnalyzer();
+const allowedThreadTypes = new Set(['customer', 'message', 'note']);
+const isValidThreadType = (type) => typeof type === 'string' && allowedThreadTypes.has(type);
+const hasCreatedAt = (createdAt) => typeof createdAt === 'string' && createdAt.length > 0;
+const normalizeThreadBody = (body) => (typeof body === 'string' ? body : '');
 // Create MCP server with new McpServer class
 const server = new McpServer({
     name: 'mcp-freescout',
-    version: '2.0.0',
+    version: packageJson.version,
 });
 // Tool 1: Get Ticket
+// Note: outputSchema removed due to MCP SDK JSON Schema conversion issues
+// with undefined values. The raw API response may have missing fields.
 server.registerTool('freescout_get_ticket', {
     title: 'Get FreeScout Ticket',
     description: 'Fetch and analyze a FreeScout ticket by ID or URL',
@@ -36,13 +46,11 @@ server.registerTool('freescout_get_ticket', {
             .default(true)
             .describe('Include all conversation threads'),
     },
-    outputSchema: ConversationSchema,
 }, async ({ ticket, includeThreads }) => {
     const ticketId = api.parseTicketInput(ticket);
     const conversation = await api.getConversation(ticketId, includeThreads ?? true);
     return {
         content: [{ type: 'text', text: JSON.stringify(conversation, null, 2) }],
-        structuredContent: conversation,
     };
 });
 // Tool 2: Analyze Ticket
@@ -136,6 +144,18 @@ server.registerTool('freescout_create_draft_reply', {
             .number()
             .optional()
             .describe('User ID creating the draft (defaults to env setting)'),
+        to: z
+            .array(z.string().email())
+            .optional()
+            .describe('Optional TO recipients. Omit to preserve existing recipients; pass [] to clear.'),
+        cc: z
+            .array(z.string().email())
+            .optional()
+            .describe('Optional CC recipients. Omit to preserve existing recipients; pass [] to clear.'),
+        bcc: z
+            .array(z.string().email())
+            .optional()
+            .describe('Optional BCC recipients. Omit to preserve existing recipients; pass [] to clear.'),
     },
     outputSchema: {
         success: z.boolean(),
@@ -143,10 +163,28 @@ server.registerTool('freescout_create_draft_reply', {
         ticketId: z.string(),
         draftId: z.number(),
     },
-}, async ({ ticket, replyText, userId }) => {
+}, async ({ ticket, replyText, userId, to, cc, bcc }) => {
     const ticketId = api.parseTicketInput(ticket);
     const actualUserId = userId ?? DEFAULT_USER_ID;
-    const draftThread = await api.createDraftReply(ticketId, replyText, actualUserId);
+    const requestedRecipients = { to, cc, bcc };
+    let recipientWarning = null;
+    let inheritedRecipients = {};
+    if (shouldInheritDraftRecipients(requestedRecipients)) {
+        try {
+            const conversation = await api.getConversation(ticketId, false);
+            inheritedRecipients = {
+                to: conversation.to,
+                cc: conversation.cc,
+                bcc: conversation.bcc,
+            };
+        }
+        catch {
+            recipientWarning =
+                'Unable to load existing recipients, so FreeScout default recipients were used for omitted fields.';
+        }
+    }
+    const resolvedRecipients = resolveDraftReplyRecipients(requestedRecipients, inheritedRecipients);
+    const draftThread = await api.createDraftReply(ticketId, replyText, actualUserId, resolvedRecipients);
     const output = {
         success: true,
         message: `Draft reply created successfully in FreeScout ticket #${ticketId}`,
@@ -157,50 +195,28 @@ server.registerTool('freescout_create_draft_reply', {
         content: [
             {
                 type: 'text',
-                text: `✅ ${output.message}\n\nDraft ID: ${draftThread.id}\n\nThe draft reply is now saved in FreeScout and can be reviewed, edited, and sent from the FreeScout interface.`,
+                text: `✅ ${output.message}\n\nDraft ID: ${draftThread.id}\n\nThe draft reply is now saved in FreeScout and can be reviewed, edited, and sent from the FreeScout interface.${recipientWarning ? `\n\nWarning: ${recipientWarning}` : ''}`,
             },
         ],
         structuredContent: output,
     };
 });
 // Tool 6: Get Ticket Context
+// Note: outputSchema removed - returns processed API data with optional fields
 server.registerTool('freescout_get_ticket_context', {
     title: 'Get Ticket Context',
     description: 'Get ticket context and customer info to help draft personalized replies',
     inputSchema: {
         ticket: z.string().describe('Ticket ID, ticket number, or FreeScout URL'),
     },
-    outputSchema: {
-        ticketId: z.string(),
-        customer: z.object({
-            name: z.string(),
-            email: z.string(),
-        }),
-        subject: z.string(),
-        status: z.string(),
-        issueDescription: z.string(),
-        customerMessages: z.array(z.object({
-            date: z.string(),
-            content: z.string(),
-        })),
-        teamMessages: z.array(z.object({
-            date: z.string(),
-            content: z.string(),
-        })),
-        analysis: z.object({
-            isBug: z.boolean(),
-            isThirdPartyIssue: z.boolean(),
-            testedByTeam: z.boolean(),
-            rootCause: z.string().optional(),
-        }),
-    },
 }, async ({ ticket }) => {
     const ticketId = api.parseTicketInput(ticket);
     const conversation = await api.getConversation(ticketId, true);
     const analysis = analyzer.analyzeConversation(conversation);
     const threads = conversation._embedded?.threads || [];
-    const customerMessages = threads.filter((t) => t.type === 'customer');
-    const teamMessages = threads.filter((t) => t.type === 'message' || t.type === 'note');
+    const safeThreads = threads.filter((t) => isValidThreadType(t.type) && hasCreatedAt(t.created_at));
+    const customerMessages = safeThreads.filter((t) => t.type === 'customer');
+    const teamMessages = safeThreads.filter((t) => t.type === 'message' || t.type === 'note');
     const context = {
         ticketId,
         customer: {
@@ -212,13 +228,19 @@ server.registerTool('freescout_get_ticket_context', {
         issueDescription: analysis.issueDescription,
         customerMessages: customerMessages.map((m) => ({
             date: m.created_at,
-            content: analyzer.stripHtml(m.body).substring(0, 500) +
-                (analyzer.stripHtml(m.body).length > 500 ? '...' : ''),
+            content: (() => {
+                const body = normalizeThreadBody(m.body);
+                const stripped = analyzer.stripHtml(body);
+                return stripped.substring(0, 500) + (stripped.length > 500 ? '...' : '');
+            })(),
         })),
         teamMessages: teamMessages.slice(-3).map((m) => ({
             date: m.created_at,
-            content: analyzer.stripHtml(m.body).substring(0, 300) +
-                (analyzer.stripHtml(m.body).length > 300 ? '...' : ''),
+            content: (() => {
+                const body = normalizeThreadBody(m.body);
+                const stripped = analyzer.stripHtml(body);
+                return stripped.substring(0, 300) + (stripped.length > 300 ? '...' : '');
+            })(),
         })),
         analysis: {
             isBug: analysis.isBug,
@@ -229,54 +251,83 @@ server.registerTool('freescout_get_ticket_context', {
     };
     return {
         content: [{ type: 'text', text: JSON.stringify(context, null, 2) }],
-        structuredContent: context,
     };
 });
 // Tool 7: Search Tickets
+// Note: outputSchema removed - returns raw API search results with optional fields
 server.registerTool('freescout_search_tickets', {
     title: 'Search FreeScout Tickets',
-    description: 'Search for FreeScout tickets with explicit filter parameters. Use assignee: "unassigned" for unassigned tickets, or assignee: number for specific user. Supports relative time filters like "7d", "24h".',
+    description: 'Search for FreeScout tickets with explicit filter parameters. Use assignee: "unassigned" for unassigned tickets, or assignee: number for specific user. Supports relative time filters like "7d", "24h". Use includeLastMessage: true to get a preview of the most recent message for each ticket.',
     inputSchema: SearchFiltersSchema,
-    outputSchema: {
-        conversations: z.array(ConversationSchema),
-        totalCount: z.number(),
-        page: z.number().optional(),
-        totalPages: z.number().optional(),
-    },
 }, async (filters) => {
     const results = await api.searchConversations(filters);
+    const conversations = results._embedded?.conversations || [];
+    // If includeLastMessage is true, fetch threads for each conversation
+    // and include a preview of the most recent message
+    let conversationsWithPreview = conversations;
+    if (filters.includeLastMessage && conversations.length > 0) {
+        conversationsWithPreview = await Promise.all(conversations.map(async (conv) => {
+            try {
+                const fullConv = await api.getConversation(String(conv.id), true);
+                const threads = fullConv._embedded?.threads || [];
+                // Filter to actual messages (customer or message type, not notes)
+                const messages = threads
+                    .filter((t) => t.type === 'customer' || t.type === 'message')
+                    .filter((t) => hasCreatedAt(t.created_at));
+                // Sort by created_at descending and get the most recent
+                const sortedMessages = messages.sort((a, b) => {
+                    const dateA = new Date(a.created_at || 0).getTime();
+                    const dateB = new Date(b.created_at || 0).getTime();
+                    return dateB - dateA;
+                });
+                const lastMessage = sortedMessages[0];
+                if (lastMessage) {
+                    const body = normalizeThreadBody(lastMessage.body);
+                    const stripped = analyzer.stripHtml(body);
+                    const preview = stripped.substring(0, 300) + (stripped.length > 300 ? '...' : '');
+                    return {
+                        ...conv,
+                        lastMessage: {
+                            type: lastMessage.type,
+                            date: lastMessage.created_at,
+                            preview,
+                        },
+                    };
+                }
+            }
+            catch {
+                // If fetching threads fails, just return the conversation without preview
+            }
+            return conv;
+        }));
+    }
     const output = {
-        conversations: results._embedded?.conversations || [],
+        conversations: conversationsWithPreview,
         totalCount: results.page?.total_elements || 0,
         page: results.page?.number,
         totalPages: results.page?.total_pages,
     };
     return {
         content: [{ type: 'text', text: JSON.stringify(output, null, 2) }],
-        structuredContent: output,
     };
 });
 // Tool 8: Get Mailboxes
+// Note: outputSchema removed - returns raw API data
 server.registerTool('freescout_get_mailboxes', {
     title: 'Get Mailboxes',
     description: 'Get list of available mailboxes',
     inputSchema: {},
-    outputSchema: {
-        mailboxes: z.array(z.any()),
-    },
 }, async () => {
     const mailboxes = await api.getMailboxes();
-    const output = { mailboxes };
     return {
-        content: [{ type: 'text', text: JSON.stringify(output, null, 2) }],
-        structuredContent: output,
+        content: [{ type: 'text', text: JSON.stringify(mailboxes, null, 2) }],
     };
 });
 // Start the server
 async function main() {
     const transport = new StdioServerTransport();
     await server.connect(transport);
-    console.error('FreeScout MCP Server v2.0.0 running...');
+    console.error(`FreeScout MCP Server v${packageJson.version} running...`);
 }
 main().catch((error) => {
     console.error('Server error:', error);

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package/dist/ticket-analyzer.js

@@ -203,9 +203,9 @@ export class TicketAnalyzer {
             .replace(/ /g, ' ') // Replace  
             .replace(/&lt;/g, '<') // Replace &lt;
             .replace(/&gt;/g, '>') // Replace &gt;
-            .replace(/&amp;/g, '&') // Replace &amp;
             .replace(/&quot;/g, '"') // Replace &quot;
             .replace(/&#39;/g, "'") // Replace &#39;
+            .replace(/&amp;/g, '&') // Replace &amp; (decode ampersand last to avoid double-unescaping)
             .replace(/\s+/g, ' ') // Normalize whitespace
             .trim();
     }

package/dist/ticket-analyzer.js.map

@@ -1 +1 @@
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+{"version":3,"file":"ticket-analyzer.js","sourceRoot":"","sources":["../src/ticket-analyzer.ts"],"names":[],"mappings":"AAEA,MAAM,OAAO,cAAc;IACzB,mBAAmB,CAAC,YAAmC;QACrD,MAAM,OAAO,GAAG,YAAY,CAAC,SAAS,EAAE,OAAO,IAAI,EAAE,CAAC;QACtD,MAAM,QAAQ,GAAG,YAAY,CAAC,SAAS,EAAE,QAAQ,CAAC;QAElD,MAAM,gBAAgB,GAAG,OAAO,CAAC,MAAM,CAAC,CAAC,CAAC,EAAE,EAAE,CAAC,CAAC,CAAC,IAAI,KAAK,UAAU,CAAC,CAAC;QACtE,MAAM,SAAS,GAAG,OAAO,CAAC,MAAM,CAAC,CAAC,CAAC,EAAE,EAAE,CAAC,CAAC,CAAC,IAAI,KAAK,MAAM,CAAC,CAAC;QAE3D,mDAAmD;QACnD,MAAM,gBAAgB,GAAG,IAAI,CAAC,uBAAuB,CAAC,gBAAgB,CAAC,CAAC;QAExE,2CAA2C;QAC3C,MAAM,YAAY,GAAG,IAAI,CAAC,mBAAmB,CAAC,OAAO,CAAC,CAAC;QACvD,MAAM,aAAa,GAAG,IAAI,CAAC,oBAAoB,CAAC,OAAO,CAAC,CAAC;QAEzD,0BAA0B;QAC1B,MAAM,YAAY,GAAG,IAAI,CAAC,iBAAiB,CAAC,SAAS,CAAC,CAAC;QAEvD,sBAAsB;QACtB,MAAM,WAAW,GAAG,IAAI,CAAC,kBAAkB,CAAC,OAAO,CAAC,CAAC;QAErD,6CAA6C;QAC7C,MAAM,QAAQ,GAAG,IAAI,CAAC,gBAAgB,CAAC,gBAAgB,EAAE,OAAO,CAAC,CAAC;QAElE,OAAO;YACL,QAAQ,EAAE,YAAY,CAAC,EAAE,CAAC,QAAQ,EAAE;YACpC,YAAY,EAAE,QAAQ;gBACpB,CAAC,CAAC,GAAG,QAAQ,CAAC,UAAU,IAAI,EAAE,IAAI,QAAQ,CAAC,SAAS,IAAI,EAAE,EAAE,CAAC,IAAI,EAAE;gBACnE,CAAC,CAAC,SAAS;YACb,aAAa,EAAE,QAAQ,EAAE,KAAK,IAAI,qBAAqB;YACvD,gBAAgB;YAChB,cAAc,EAAE,WAAW,CAAC,MAAM,GAAG,CAAC;YACtC,WAAW;YACX,YAAY;YACZ,aAAa;YACb,cAAc,EAAE,YAAY,IAAI,IAAI,CAAC,iBAAiB,CAAC,OAAO,CAAC;YAC/D,YAAY;YACZ,KAAK,EAAE,QAAQ,CAAC,KAAK;YACrB,iBAAiB,EAAE,QAAQ,CAAC,YAAY;YACxC,SAAS,EAAE,QAAQ,CAAC,SAAS;YAC7B,iBAAiB,EAAE,QAAQ,CAAC,iBAAiB;SAC9C,CAAC;IACJ,CAAC;IAEO,uBAAuB,CAAC,gBAAmC;QACjE,IAAI,gBAAgB,CAAC,MAAM,KAAK,CAAC,EAAE,CAAC;YAClC,OAAO,4BAA4B,CAAC;QACtC,CAAC;QAED,4DAA4D;QAC5D,MAAM,YAAY,GAAG,gBAAgB,CAAC,CAAC,CAAC,CAAC;QACzC,MAAM,WAAW,GAAG,IAAI,CAAC,SAAS,CAAC,YAAY,CAAC,IAAI,CAAC,CAAC;QAEtD,qDAAqD;QACrD,MAAM,iBAAiB,GAAG,gBAAgB;aACvC,KAAK,CAAC,CAAC,CAAC;aACR,GAAG,CAAC,CAAC,CAAC,EAAE,EAAE,CAAC,IAAI,CAAC,SAAS,CAAC,CAAC,CAAC,IAAI,CAAC,CAAC;aAClC,MAAM,CAAC,CAAC,IAAI,EAAE,EAAE,CAAC,IAAI,CAAC,MAAM,GAAG,EAAE,CAAC,CAAC,oCAAoC;aACvE,IAAI,CAAC,2BAA2B,CAAC,CAAC;QAErC,OAAO,iBAAiB,CAAC,CAAC,CAAC,GAAG,WAAW,OAAO,iBAAiB,EAAE,CAAC,CAAC,CAAC,WAAW,CAAC;IACpF,CAAC;IAEO,mBAAmB,CAAC,OAA0B;QACpD,MAAM,QAAQ,GAAa,EAAE,CAAC;QAE9B,KAAK,MAAM,MAAM,IAAI,OAAO,EAAE,CAAC;YAC7B,MAAM,IAAI,GAAG,MAAM,CAAC,IAAI,IAAI,EAAE,CAAC;YAE/B,uBAAuB;YACvB,MAAM,gBAAgB,GAAG,IAAI,CAAC,QAAQ,CAAC,wBAAwB,CAAC,CAAC;YACjE,KAAK,MAAM,KAAK,IAAI,gBAAgB,EAAE,CAAC;gBACrC,QAAQ,CAAC,IAAI,CAAC,IAAI,CAAC,SAAS,CAAC,KAAK,CAAC,CAAC,CAAC,CAAC,CAAC,CAAC;YAC1C,CAAC;YAED,uBAAuB;YACvB,MAAM,iBAAiB,GAAG,IAAI,CAAC,QAAQ,CAAC,0BAA0B,CAAC,CAAC;YACpE,KAAK,MAAM,KAAK,IAAI,iBAAiB,EAAE,CAAC;gBACtC,MAAM,IAAI,GAAG,IAAI,CAAC,SAAS,CAAC,KAAK,CAAC,CAAC,CAAC,CAAC,CAAC;gBACtC,IAAI,IAAI,CAAC,MAAM,GAAG,EAAE,EAAE,CAAC;oBACrB,yCAAyC;oBACzC,QAAQ,CAAC,IAAI,CAAC,IAAI,CAAC,CAAC;gBACtB,CAAC;YACH,CAAC;YAED,8CAA8C;YAC9C,MAAM,KAAK,GAAG,IAAI,CAAC,SAAS,CAAC,MAAM,CAAC,IAAI,CAAC,CAAC,KAAK,CAAC,IAAI,CAAC,CAAC;YACtD,KAAK,MAAM,IAAI,IAAI,KAAK,EAAE,CAAC;gBACzB,IAAI,IAAI,CAAC,aAAa,CAAC,IAAI,CAAC,EAAE,CAAC;oBAC7B,QAAQ,CAAC,IAAI,CAAC,IAAI,CAAC,IAAI,EAAE,CAAC,CAAC;gBAC7B,CAAC;YACH,CAAC;QACH,CAAC;QAED,OAAO,CAAC,GAAG,IAAI,GAAG,CAAC,QAAQ,CAAC,CAAC,CAAC,CAAC,oBAAoB;IACrD,CAAC;IAEO,oBAAoB,CAAC,OAA0B;QACrD,MAAM,MAAM,GAAa,EAAE,CAAC;QAC5B,MAAM,aAAa,GAAG;YACpB,mBAAmB;YACnB,uBAAuB;YACvB,qBAAqB;YACrB,mBAAmB;YACnB,oBAAoB;YACpB,iBAAiB;YACjB,sBAAsB;YACtB,oBAAoB;YACpB,eAAe;SAChB,CAAC;QAEF,KAAK,MAAM,MAAM,IAAI,OAAO,EAAE,CAAC;YAC7B,MAAM,IAAI,GAAG,IAAI,CAAC,SAAS,CAAC,MAAM,CAAC,IAAI,CAAC,CAAC;YAEzC,KAAK,MAAM,OAAO,IAAI,aAAa,EAAE,CAAC;gBACpC,MAAM,OAAO,GAAG,IAAI,CAAC,QAAQ,CAAC,OAAO,CAAC,CAAC;gBACvC,KAAK,MAAM,KAAK,IAAI,OAAO,EAAE,CAAC;oBAC5B,MAAM,KAAK,GAAG,KAAK,CAAC,CAAC,CAAC,CAAC,IAAI,EAAE,CAAC;oBAC9B,IAAI,KAAK,CAAC,MAAM,GAAG,EAAE,IAAI,KAAK,CAAC,MAAM,GAAG,GAAG,EAAE,CAAC;wBAC5C,MAAM,CAAC,IAAI,CAAC,KAAK,CAAC,CAAC;oBACrB,CAAC;gBACH,CAAC;YACH,CAAC;QACH,CAAC;QAED,OAAO,CAAC,GAAG,IAAI,GAAG,CAAC,MAAM,CAAC,CAAC,CAAC;IAC9B,CAAC;IAEO,iBAAiB,CAAC,SAA4B;QACpD,MAAM,YAAY,GAAG;YACnB,QAAQ;YACR,YAAY;YACZ,WAAW;YACX,UAAU;YACV,YAAY;YACZ,mBAAmB;YACnB,eAAe;YACf,iBAAiB;SAClB,CAAC;QAEF,KAAK,MAAM,IAAI,IAAI,SAAS,EAAE,CAAC;YAC7B,MAAM,IAAI,GAAG,IAAI,CAAC,SAAS,CAAC,IAAI,CAAC,IAAI,CAAC,CAAC,WAAW,EAAE,CAAC;YACrD,IAAI,YAAY,CAAC,IAAI,CAAC,CAAC,OAAO,EAAE,EAAE,CAAC,IAAI,CAAC,QAAQ,CAAC,OAAO,CAAC,CAAC,EAAE,CAAC;gBAC3D,OAAO,IAAI,CAAC;YACd,CAAC;QACH,CAAC;QAED,OAAO,KAAK,CAAC;IACf,CAAC;IAEO,iBAAiB,CAAC,OAA0B;QAClD,MAAM,oBAAoB,GAAG;YAC3B,oBAAoB;YACpB,kBAAkB;YAClB,oBAAoB;YACpB,gBAAgB;YAChB,cAAc;YACd,YAAY;SACb,CAAC;QAEF,KAAK,MAAM,MAAM,IAAI,OAAO,EAAE,CAAC;YAC7B,MAAM,IAAI,GAAG,IAAI,CAAC,SAAS,CAAC,MAAM,CAAC,IAAI,CAAC,CAAC,WAAW,EAAE,CAAC;YACvD,IAAI,oBAAoB,CAAC,IAAI,CAAC,CAAC,OAAO,EAAE,EAAE,CAAC,IAAI,CAAC,QAAQ,CAAC,OAAO,CAAC,CAAC,EAAE,CAAC;gBACnE,OAAO,IAAI,CAAC;YACd,CAAC;QACH,CAAC;QAED,OAAO,KAAK,CAAC;IACf,CAAC;IAEO,kBAAkB,CAAC,OAA0B;QACnD,MAAM,WAAW,GAAa,EAAE,CAAC;QAEjC,KAAK,MAAM,MAAM,IAAI,OAAO,EAAE,CAAC;YAC7B,IAAI,MAAM,CAAC,WAAW,IAAI,MAAM,CAAC,WAAW,CAAC,MAAM,GAAG,CAAC,EAAE,CAAC;gBACxD,KAAK,MAAM,UAAU,IAAI,MAAM,CAAC,WAAW,EAAE,CAAC;oBAC5C,WAAW,CAAC,IAAI,CAAC,GAAG,UAAU,CAAC,SAAS,KAAK,UAAU,CAAC,SAAS,GAAG,CAAC,CAAC;gBACxE,CAAC;YACH,CA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package/dist/types.d.ts

@@ -8,14 +8,17 @@ export declare const AttachmentSchema: z.ZodObject<{
 }, z.core.$strip>;
 export declare const ThreadSchema: z.ZodObject<{
     id: z.ZodNumber;
-    type: z.ZodEnum<{
+    type: z.ZodOptional<z.ZodEnum<{
         customer: "customer";
         message: "message";
         note: "note";
-    }>;
-    body: z.ZodString;
-    created_by_customer: z.ZodBoolean;
-    created_at: z.ZodString;
+    }>>;
+    body: z.ZodOptional<z.ZodString>;
+    created_by_customer: z.ZodOptional<z.ZodBoolean>;
+    created_at: z.ZodOptional<z.ZodString>;
+    to: z.ZodOptional<z.ZodArray<z.ZodString>>;
+    cc: z.ZodOptional<z.ZodArray<z.ZodString>>;
+    bcc: z.ZodOptional<z.ZodArray<z.ZodString>>;
     attachments: z.ZodOptional<z.ZodArray<z.ZodObject<{
         id: z.ZodNumber;
         file_name: z.ZodString;
@@ -46,22 +49,28 @@ export declare const ConversationSchema: z.ZodObject<{
         published: "published";
         deleted: "deleted";
     }>>;
-    user_id: z.ZodNullable<z.ZodNumber>;
-    customer_id: z.ZodNumber;
-    mailbox_id: z.ZodNumber;
-    created_at: z.ZodString;
-    updated_at: z.ZodString;
+    user_id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    customer_id: z.ZodOptional<z.ZodNumber>;
+    mailbox_id: z.ZodOptional<z.ZodNumber>;
+    created_at: z.ZodOptional<z.ZodString>;
+    updated_at: z.ZodOptional<z.ZodString>;
+    to: z.ZodOptional<z.ZodArray<z.ZodString>>;
+    cc: z.ZodOptional<z.ZodArray<z.ZodString>>;
+    bcc: z.ZodOptional<z.ZodArray<z.ZodString>>;
     _embedded: z.ZodOptional<z.ZodObject<{
         threads: z.ZodOptional<z.ZodArray<z.ZodObject<{
             id: z.ZodNumber;
-            type: z.ZodEnum<{
+            type: z.ZodOptional<z.ZodEnum<{
                 customer: "customer";
                 message: "message";
                 note: "note";
-            }>;
-            body: z.ZodString;
-            created_by_customer: z.ZodBoolean;
-            created_at: z.ZodString;
+            }>>;
+            body: z.ZodOptional<z.ZodString>;
+            created_by_customer: z.ZodOptional<z.ZodBoolean>;
+            created_at: z.ZodOptional<z.ZodString>;
+            to: z.ZodOptional<z.ZodArray<z.ZodString>>;
+            cc: z.ZodOptional<z.ZodArray<z.ZodString>>;
+            bcc: z.ZodOptional<z.ZodArray<z.ZodString>>;
             attachments: z.ZodOptional<z.ZodArray<z.ZodObject<{
                 id: z.ZodNumber;
                 file_name: z.ZodString;
@@ -102,22 +111,28 @@ export declare const ApiResponseSchema: z.ZodObject<{
                 published: "published";
                 deleted: "deleted";
             }>>;
-            user_id: z.ZodNullable<z.ZodNumber>;
-            customer_id: z.ZodNumber;
-            mailbox_id: z.ZodNumber;
-            created_at: z.ZodString;
-            updated_at: z.ZodString;
+            user_id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+            customer_id: z.ZodOptional<z.ZodNumber>;
+            mailbox_id: z.ZodOptional<z.ZodNumber>;
+            created_at: z.ZodOptional<z.ZodString>;
+            updated_at: z.ZodOptional<z.ZodString>;
+            to: z.ZodOptional<z.ZodArray<z.ZodString>>;
+            cc: z.ZodOptional<z.ZodArray<z.ZodString>>;
+            bcc: z.ZodOptional<z.ZodArray<z.ZodString>>;
             _embedded: z.ZodOptional<z.ZodObject<{
                 threads: z.ZodOptional<z.ZodArray<z.ZodObject<{
                     id: z.ZodNumber;
-                    type: z.ZodEnum<{
+                    type: z.ZodOptional<z.ZodEnum<{
                         customer: "customer";
                         message: "message";
                         note: "note";
-                    }>;
-                    body: z.ZodString;
-                    created_by_customer: z.ZodBoolean;
-                    created_at: z.ZodString;
+                    }>>;
+                    body: z.ZodOptional<z.ZodString>;
+                    created_by_customer: z.ZodOptional<z.ZodBoolean>;
+                    created_at: z.ZodOptional<z.ZodString>;
+                    to: z.ZodOptional<z.ZodArray<z.ZodString>>;
+                    cc: z.ZodOptional<z.ZodArray<z.ZodString>>;
+                    bcc: z.ZodOptional<z.ZodArray<z.ZodString>>;
                     attachments: z.ZodOptional<z.ZodArray<z.ZodObject<{
                         id: z.ZodNumber;
                         file_name: z.ZodString;
@@ -138,14 +153,17 @@ export declare const ApiResponseSchema: z.ZodObject<{
         }, z.core.$strip>>>;
         threads: z.ZodOptional<z.ZodArray<z.ZodObject<{
             id: z.ZodNumber;
-            type: z.ZodEnum<{
+            type: z.ZodOptional<z.ZodEnum<{
                 customer: "customer";
                 message: "message";
                 note: "note";
-            }>;
-            body: z.ZodString;
-            created_by_customer: z.ZodBoolean;
-            created_at: z.ZodString;
+            }>>;
+            body: z.ZodOptional<z.ZodString>;
+            created_by_customer: z.ZodOptional<z.ZodBoolean>;
+            created_at: z.ZodOptional<z.ZodString>;
+            to: z.ZodOptional<z.ZodArray<z.ZodString>>;
+            cc: z.ZodOptional<z.ZodArray<z.ZodString>>;
+            bcc: z.ZodOptional<z.ZodArray<z.ZodString>>;
             attachments: z.ZodOptional<z.ZodArray<z.ZodObject<{
                 id: z.ZodNumber;
                 file_name: z.ZodString;
@@ -206,6 +224,7 @@ export declare const SearchFiltersSchema: z.ZodObject<{
     }>>;
     page: z.ZodOptional<z.ZodNumber>;
     pageSize: z.ZodOptional<z.ZodNumber>;
+    includeLastMessage: z.ZodOptional<z.ZodBoolean>;
 }, z.core.$strip>;
 export type FreeScoutAttachment = z.infer<typeof AttachmentSchema>;
 export type FreeScoutThread = z.infer<typeof ThreadSchema>;
@@ -216,6 +235,11 @@ export type FreeScoutApiResponse<T = unknown> = z.infer<typeof ApiResponseSchema
 };
 export type TicketAnalysis = z.infer<typeof TicketAnalysisSchema>;
 export type SearchFilters = z.infer<typeof SearchFiltersSchema>;
+export interface FreeScoutRecipients {
+    to?: string[];
+    cc?: string[];
+    bcc?: string[];
+}
 export interface FreeScoutPage {
     size: number;
     total_elements: number;

package/dist/types.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"types.d.ts","sourceRoot":"","sources":["../src/types.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,CAAC,EAAE,MAAM,KAAK,CAAC;AAGxB,eAAO,MAAM,gBAAgB;;;;;;iBAM3B,CAAC;AAEH,eAAO,MAAM,YAAY;;;;;;;;;;;;;;;;;;;;iBAUvB,CAAC;AAEH,eAAO,MAAM,cAAc;;;;;;;iBAOzB,CAAC;AAEH,eAAO,MAAM,kBAAkB;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;iBAoB7B,CAAC;AAEH,eAAO,MAAM,UAAU;;;;;iBAKrB,CAAC;AAEH,eAAO,MAAM,iBAAiB;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;iBAU5B,CAAC;AAEH,eAAO,MAAM,oBAAoB;;;;;;;;;;;;;;;iBAe/B,CAAC;AAGH,eAAO,MAAM,mBAAmB;;;;;;;;;;;;;;;;;;;;iBAW9B,CAAC;AAGH,MAAM,MAAM,mBAAmB,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,gBAAgB,CAAC,CAAC;AACnE,MAAM,MAAM,eAAe,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,YAAY,CAAC,CAAC;AAC3D,MAAM,MAAM,iBAAiB,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,cAAc,CAAC,CAAC;AAC/D,MAAM,MAAM,qBAAqB,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,kBAAkB,CAAC,CAAC;AACvE,MAAM,MAAM,oBAAoB,CAAC,CAAC,GAAG,OAAO,IAAI,CAAC,CAAC,KAAK,CAAC,OAAO,iBAAiB,CAAC,GAAG;IAAE,IAAI,CAAC,EAAE,CAAC,CAAA;CAAE,CAAC;AACjG,MAAM,MAAM,cAAc,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,oBAAoB,CAAC,CAAC;AAClE,MAAM,MAAM,aAAa,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,mBAAmB,CAAC,CAAC;AAChE,MAAM,WAAW,mBAAmB;IAClC,EAAE,CAAC,EAAE,MAAM,EAAE,CAAC;IACd,EAAE,CAAC,EAAE,MAAM,EAAE,CAAC;IACd,GAAG,CAAC,EAAE,MAAM,EAAE,CAAC;CAChB;AAGD,MAAM,WAAW,aAAa;IAC5B,IAAI,EAAE,MAAM,CAAC;IACb,cAAc,EAAE,MAAM,CAAC;IACvB,WAAW,EAAE,MAAM,CAAC;IACpB,MAAM,EAAE,MAAM,CAAC;CAChB"}

package/dist/types.js

@@ -9,10 +9,13 @@ export const AttachmentSchema = z.object({
 });
 export const ThreadSchema = z.object({
     id: z.number(),
-    type: z.enum(['customer', 'message', 'note']),
-    body: z.string(),
-    created_by_customer: z.boolean(),
-    created_at: z.string(),
+    type: z.enum(['customer', 'message', 'note']).optional(),
+    body: z.string().optional(),
+    created_by_customer: z.boolean().optional(),
+    created_at: z.string().optional(),
+    to: z.array(z.string()).optional(),
+    cc: z.array(z.string()).optional(),
+    bcc: z.array(z.string()).optional(),
     attachments: z.array(AttachmentSchema).optional(),
 });
 export const CustomerSchema = z.object({
@@ -29,11 +32,14 @@ export const ConversationSchema = z.object({
     subject: z.string(),
     status: z.enum(['active', 'pending', 'closed', 'spam']),
     state: z.enum(['published', 'deleted']).optional(),
-    user_id: z.number().nullable(),
-    customer_id: z.number(),
-    mailbox_id: z.number(),
-    created_at: z.string(),
-    updated_at: z.string(),
+    user_id: z.number().nullable().optional(),
+    customer_id: z.number().optional(),
+    mailbox_id: z.number().optional(),
+    created_at: z.string().optional(),
+    updated_at: z.string().optional(),
+    to: z.array(z.string()).optional(),
+    cc: z.array(z.string()).optional(),
+    bcc: z.array(z.string()).optional(),
     _embedded: z
         .object({
         threads: z.array(ThreadSchema).optional(),
@@ -85,5 +91,6 @@ export const SearchFiltersSchema = z.object({
     state: z.enum(['published', 'deleted']).optional(),
     page: z.number().min(1).optional(),
     pageSize: z.number().min(1).max(100).optional(),
+    includeLastMessage: z.boolean().optional(), // Include the most recent message for each ticket
 });
 //# sourceMappingURL=types.js.map

package/dist/types.js.map

@@ -1 +1 @@
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package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@verygoodplugins/mcp-freescout",
-  "version": "2.0.0",
+  "version": "2.1.1",
   "description": "MCP server for FreeScout ticket management and workflow automation",
   "main": "dist/index.js",
   "type": "module",
@@ -18,7 +18,9 @@
     "build": "tsc",
     "dev": "tsx watch src/index.ts",
     "start": "node dist/index.js",
-    "test": "jest",
+    "test": "jest --testPathIgnorePatterns=integration",
+    "test:integration": "jest --testPathPattern=integration",
+    "test:all": "jest",
     "lint": "eslint src/",
     "format": "prettier --write src/**/*.ts",
     "prepublishOnly": "npm run build"
@@ -49,10 +51,10 @@
   },
   "devDependencies": {
     "@eslint/js": "^9.0.0",
-    "@types/jest": "^29.5.14",
+    "@types/jest": "^30.0.0",
     "@types/node": "^25.0.3",
     "eslint": "^9.0.0",
-    "jest": "^29.7.0",
+    "jest": "^30.3.0",
     "prettier": "^3.1.0",
     "ts-jest": "^29.4.6",
     "tsx": "^4.6.0",

package/server.json

@@ -3,7 +3,7 @@
   "name": "io.github.verygoodplugins/mcp-freescout",
   "title": "MCP FreeScout",
   "description": "FreeScout ticket management with AI-powered analysis, search filters, and structured outputs.",
-  "version": "2.0.0",
+  "version": "2.0.1",
   "websiteUrl": "https://verygoodplugins.com/?utm_source=mcp-registry",
   "repository": {
     "url": "https://github.com/verygoodplugins/mcp-freescout",
@@ -20,7 +20,7 @@
     {
       "registryType": "npm",
       "identifier": "@verygoodplugins/mcp-freescout",
-      "version": "2.0.0",
+      "version": "2.0.1",
       "transport": {
         "type": "stdio"
       },

package/.claude/settings.local.json

@@ -1,9 +0,0 @@
-{
-  "permissions": {
-    "allow": [
-      "Bash(npx @verygoodplugins/mcp-freescout@1.0.1:*)",
-      "Bash(node:*)"
-    ],
-    "deny": []
-  }
-}