@velaro/mcp-server 0.6.62 → 0.6.64

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@velaro/mcp-server",
-  "version": "0.6.62",
+  "version": "0.6.64",
   "description": "Velaro MCP server — connect Claude and other AI agents directly to your Velaro account: KB, workflows, bots, conversations, contacts, routing, and more.",
   "type": "module",
   "bin": {

package/server.js

@@ -1451,6 +1451,24 @@ For multiSelect dynamic options: the variable named in dynamicOptionsVariable mu
   },
 
   // ── Livefluence Migration ─────────────────────────────────────────────────
+  {
+    name: 'livefluence_seed_url_rules',
+    description: 'Velaro staff only. Seed v20 use-ai routing rules on a target site from v10 URL rules. Each rule matches "url contains <path>" with scheme/host stripped (path-only), so a demo page path triggers the same rule as the customer real URL. Idempotent. Domain-only URLs are skipped. Use dry_run=true first.',
+    inputSchema: {
+      type: 'object',
+      properties: {
+        site_id:      { type: 'number', description: 'V20 destination site ID' },
+        ai_config_id: { type: 'number', description: 'AI config on that site that receives routed chats' },
+        dry_run:      { type: 'boolean', description: 'Preview without writing' },
+        rules: {
+          type: 'array',
+          description: 'Rules in priority order',
+          items: { type: 'object', properties: { name: { type: 'string' }, priority: { type: 'number' }, paths: { type: 'array', items: { type: 'string' } } }, required: ['name', 'priority', 'paths'] },
+        },
+      },
+      required: ['site_id', 'ai_config_id', 'rules'],
+    },
+  },
   {
     name: 'livefluence_migrate',
     description: 'Migrate a Livefluence (V10) customer to Velaro V20. Reads REAL routing rules from the V10 config database and creates V20 canvas workflows (conversation_opened trigger + transferToAI or routeToTeam action nodes). Auto-matches V10 groups to V20 teams/AI configs by name. Use dry_run=true to preview first. All workflows created DISABLED — review conditions in the canvas then enable. Note: V10 expression conditions are NOT auto-converted; add them manually after migration.',
@@ -2537,7 +2555,7 @@ For multiSelect dynamic options: the variable named in dynamicOptionsVariable mu
   },
   {
     name: 'experience_impact_report',
-    description: 'Experience Impact report: shows how staffing and schedule adherence affect customer experience. Returns a 0-100 experience index (adherence 25, service level 30, missed-chat rate 20, CSAT 25), per-interval staffing vs chat demand (scheduled vs actual agents, missed chats, wait time, CSAT), per-agent rows, and plain-language insights. Scoped to the caller site.',
+    description: 'Experience Impact report: shows how staffing and schedule adherence affect customer experience. Returns a 0-100 experience index (adherence 25, service level 30, missed-chat rate 20, CSAT 25), per-interval staffing vs chat demand (scheduled vs actual agents, missed chats, wait time, CSAT), per-agent rows, a bot-vs-human breakdown (bot only, bot-to-human handoff, human only, with wait, missed, CSAT and bot containment rate), and plain-language insights. Scoped to the caller site.',
     inputSchema: {
       type: 'object',
       properties: {
@@ -5796,6 +5814,13 @@ async function handleTool(name, args) {
       return lines.join('\n');
     }
 
+    case 'livefluence_seed_url_rules': {
+      const result = await api('POST', '/DatabaseTool/V10SeedUrlRules', {
+        siteId: args.site_id, aiConfigId: args.ai_config_id, dryRun: !!args.dry_run, rules: args.rules,
+      });
+      return JSON.stringify(result, null, 2);
+    }
+
     case 'livefluence_migrate': {
       const result = await api('POST', '/DatabaseTool/V10Migrate', {
         v10SiteId:        args.v10_site_id,
@@ -7229,6 +7254,14 @@ async function handleTool(name, args) {
         ...(r.insights ?? []).map(i => `  [${i.severity}] ${i.text}`),
         `Intervals: ${(r.intervals ?? []).length} | Agents: ${(r.agents ?? []).length}`,
       ];
+      if (r.botVsHuman) {
+        const bh = r.botVsHuman;
+        lines.push(`Bots vs humans (bot containment ${bh.containmentRatePct}%)`);
+        for (const [label, k] of [['Bot only', 'botOnly'], ['Bot to human', 'handoff'], ['Human only', 'humanOnly']]) {
+          const x = bh[k] ?? {};
+          lines.push(`  ${label}: ${x.chats} chats | avg wait ${x.avgWaitSec}s | missed ${x.missed} | CSAT ${x.csatResponses ? x.csatAvg : '-'} (${x.csatResponses ?? 0})`);
+        }
+      }
       for (const a of r.agents ?? []) lines.push(`  ${a.name}: index ${a.experienceIndex} | adherence ${a.adherencePct}% | CSAT ${a.csatAvg ?? '-'} | handled ${a.handled}`);
       return lines.join('\n');
     }