@velaro/cli 1.4.62 → 1.4.64

package/bin/velaro.js

@@ -40,6 +40,7 @@ import { appointmentsCommand } from '../lib/commands/appointments.js';
 import { bookingCommand } from '../lib/commands/booking.js';
 import { reportCommand }       from '../lib/commands/report.js';
 import { scheduleAdherenceCommand } from '../lib/commands/schedule-adherence.js';
+import { experienceImpactCommand } from '../lib/commands/experience-impact.js';
 import { conversationEfficiencyCommand } from '../lib/commands/conversation-efficiency.js';
 import { dbCommand } from '../lib/commands/db.js';
 import { focusCommand }       from '../lib/commands/focus.js';
@@ -141,6 +142,7 @@ await yargs(hideBin(process.argv))
   .command(reportCommand)
   .command(conversationEfficiencyCommand)
   .command(scheduleAdherenceCommand)
+  .command(experienceImpactCommand)
   .command(dbCommand)
   .command(focusCommand)
   .command(automationDraftCommand)

package/lib/commands/experience-impact.js

@@ -0,0 +1,33 @@
+import { messagingGet } from '../api.js';
+import { runCommand } from '../run.js';
+
+// -- velaro experience-impact ---------------------------------------------------
+// Backend: velaro-messaging GET /Reports/experience-impact?from=&to=&teamId=
+// Site scope comes from the caller's auth, never an argument.
+
+export const experienceImpactCommand = {
+  command:  'experience-impact',
+  describe: 'Experience index (0-100) tying schedule adherence, service level, missed chats and CSAT together',
+  builder:  (y) => y
+    .option('from', { type: 'string', describe: 'yyyy-MM-dd (default: 7 days ago)' })
+    .option('to', { type: 'string', describe: 'yyyy-MM-dd (default: today)' })
+    .option('team-id', { type: 'number', describe: 'Narrow to one team' })
+    .option('json', { type: 'boolean', default: false, describe: 'Raw JSON output' }),
+  handler:  runCommand(async (argv) => {
+    const qs = new URLSearchParams();
+    if (argv.from) qs.set('from', argv.from);
+    if (argv.to) qs.set('to', argv.to);
+    if (argv.teamId) qs.set('teamId', String(argv.teamId));
+    const q = qs.toString();
+    const d = await messagingGet(`/Reports/experience-impact${q ? `?${q}` : ''}`);
+    if (argv.json) { console.log(JSON.stringify(d, null, 2)); return; }
+    const s = d.summary ?? {};
+    console.log(`\nExperience Impact ${d.range?.from}..${d.range?.to}`);
+    console.log(`  Experience index: ${s.experienceIndex} / 100`);
+    console.log(`  Adherence ${s.adherencePct}% | Service level ${s.serviceLevelPct}% | Missed chats ${s.missedChats} | Avg wait ${s.avgWaitSec}s | CSAT ${s.csatAvg ?? '-'} (${s.csatResponses ?? 0})`);
+    for (const i of d.insights ?? []) console.log(`  [${i.severity}] ${i.text}`);
+    for (const a of d.agents ?? []) {
+      console.log(`  [${a.agentId}] ${a.name}: index ${a.experienceIndex} adherence ${a.adherencePct}% CSAT ${a.csatAvg ?? '-'} handled ${a.handled}`);
+    }
+  }),
+};

package/lib/commands/migrate.js

@@ -8,7 +8,8 @@ export const migrateCommand = {
     yargs
       .command(migrateExportCommand)
       .command(migrateLivefluenceCommand)
-      .demandCommand(1, 'Specify a subcommand: export, livefluence'),
+      .command(migrateUrlRulesCommand)
+      .demandCommand(1, 'Specify a subcommand: export, livefluence, url-rules'),
   handler: () => {},
 };
 
@@ -132,3 +133,27 @@ const migrateLivefluenceCommand = {
     console.log(`${'─'.repeat(60)}\n`);
   }),
 };
+
+// -- seed v20 URL routing rules from a v10 rules JSON file ---------------------
+
+const migrateUrlRulesCommand = {
+  command:  'url-rules',
+  describe: 'Seed v20 use-ai routing rules (path-only "url contains") from a v10 rules JSON file',
+  builder:  (y) =>
+    y
+      .option('site',         { type: 'number', alias: 's', demandOption: true, describe: 'V20 destination site ID' })
+      .option('ai-config-id', { type: 'number', alias: 'a', demandOption: true, describe: 'AI config on that site that receives the routed chats' })
+      .option('file',         { type: 'string', alias: 'f', demandOption: true, describe: 'JSON array of {name, urls[]} in v10 priority order' })
+      .option('dry-run',      { type: 'boolean', default: false }),
+  handler:  runCommand(async (argv) => {
+    const { readFileSync } = await import('fs');
+    const src = JSON.parse(readFileSync(argv.file, 'utf8'));
+    const rules = src.map((r, i) => ({ name: r.name, priority: (i + 1) * 10, paths: r.urls || [] }));
+    const result = await post('/DatabaseTool/V10SeedUrlRules', {
+      siteId: argv.site, aiConfigId: argv['ai-config-id'], dryRun: argv['dry-run'], rules,
+    });
+    for (const i of result.createdItems || []) console.log(`  + [${i.priority}] ${i.name} (${i.pathCount} paths)`);
+    for (const i of result.skippedItems || []) console.log(`  - ${i.name}: ${i.reason}`);
+    console.log(`\n  ${result.dryRun ? 'DRY RUN: ' : ''}created ${result.created}, skipped ${result.skipped}`);
+  }),
+};

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@velaro/cli",
-  "version": "1.4.62",
+  "version": "1.4.64",
   "description": "Velaro Workspace v20 — command-line interface for managing bots, knowledge base ingestion, MCP API keys, search indexes, and ops health.",
   "type": "module",
   "bin": {