@vaadin/rich-text-editor 24.4.0-dev.b3e1d14600 → 24.4.0-rc2

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package/LICENSE CHANGED
@@ -1,1141 +1,3 @@
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- Vaadin Commercial License and Service Terms
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-
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- Terms and Conditions for Use, Reproduction and Distribution
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-
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- NOTICE TO USER: PLEASE READ THESE VAADIN COMMERCIAL LICENSE AND SERVICE TERMS
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- CAREFULLY.
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-
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- BY USING ALL OR ANY PART OF THE LICENSED SOFTWARE OR COMMERCIAL SERVICE, YOU
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- AGREE ON BEHALF OF YOURSELF AND YOUR COMPANY (IF APPLICABLE) TO THE TERMS
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- BELOW. IF YOU DO NOT AGREE WITH THESE TERMS, OR DO NOT HAVE THE AUTHORITY TO
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- BIND YOUR COMPANY, DO NOT INSTALL, REGISTER FOR OR USE THE PRODUCT OR SERVICE,
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- AND DESTROY OR RETURN ALL COPIES OF THE PRODUCT.
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-
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- IF YOU ARE AGREEING TO THESE TERMS ON BEHALF OF YOURSELF IN YOUR INDIVIDUAL
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- CAPACITY, THEN YOU ARE THE CUSTOMER. IF YOU ARE AGREEING TO THESE TERMS ON
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- BEHALF OF YOUR COMPANY, THEN YOUR COMPANY IS THE CUSTOMER.
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-
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- 1. Definitions
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- 1.1. In these Commercial Terms, unless the context requires otherwise, the
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- following words and phrases shall have the following meanings:
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-
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- 1.2. “Agreement” shall mean an accepted Order, SOW or other agreement document
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- that refers to and incorporates these Commercial Terms.
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-
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- 1.3. “Authorized Application” shall mean a software application developed by
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- Customer using Licensed Software under a valid Runtime License.
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-
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- 1.4. “Authorized User” shall mean Customer if Customer is a natural person; or
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- Customer’s employee or third-party consultant if Customer is a company and
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- Customer authorizes such employee or third-party consultant to Use Licensed
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- Software or use another item that is subject to a Subscription on behalf of
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- Customer within Customer’s internal operations.
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-
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- 1.5. "Commercial Terms" shall mean these Vaadin Commercial License and Service
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- Terms.
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-
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- 1.6. “Consulting” shall mean Services, by which Customer purchases Vaadin’s
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- professional expertise, either outside a Subscription or as part of Services
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- provided under a Subscription.
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-
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- 1.7. "Customer" shall mean the customer who has executed the Agreement and
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- subscribed to or purchased Licensed Software and/or Services.
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-
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- 1.8. “Customer Work Products” shall mean all Materials created by Vaadin for
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- Customer through performance of the Consulting, other than Vaadin
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- Non-Commercial Materials, Vaadin Commercial Materials and Pre-Existing
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- Materials.
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-
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- 1.9. "Developer" shall mean a software developer, tester, designer or other
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- person developing a software application.
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-
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- 1.10. “Effective Date” means the date when Vaadin has accepted Customer’s Order
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- for Licensed Products or Services, or when both Parties have signed an
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- Agreement by physical signature or electronic signature.
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-
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- 1.11. “Intellectual Property Rights” shall mean all copyrights (including the
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- right to modify and assign such copyright), patents, utility models, designs,
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- trademarks, logos, domain names, inventions, improvements, trade secrets,
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- know-how and all other intellectual property rights (including any applications
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- or rights to the foregoing).
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-
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- 1.12. "License" shall mean the right to Use Licensed Software in accordance
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- with the Agreement and in particular the limitations and other license type
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- related terms and conditions set out under Section 4 below.
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-
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- 1.13. "Licensed Software" shall mean such computer software program(s), which
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- are provided by Vaadin to Customer under the terms and conditions of these
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- Commercial Terms, as well as any related updates and upgrades, and which are
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- identified in more detail in an Order or an Agreement.
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-
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- 1.14. “Materials” shall mean all works of authorship, programs, software, code,
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- source code, system design, processes, tools, reports, manuals, supporting
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- materials, drawings, diagrams, flowcharts, business templates, documents,
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- materials, technology, trademarks, trade secrets, websites, modifications,
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- updates, enhancements, innovations (whether or not patented) and concepts.
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-
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- 1.15. “Order” shall mean a written or electronic order document (an order form,
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- invoice, or similar document) entered into between Customer and Vaadin for
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- Licensed Software or Services. Unless an Order says something different, each
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- Order will be governed by the terms of these Commercial Terms and identify the
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- Licensed Software and/or Service to be delivered as well as any usage
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- limitations, applicable fees, and any other details related to the Subscription
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- or other transaction.
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-
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- 1.16. "Parties/Party" shall mean Customer and Vaadin, or either of them.
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-
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- 1.17. “Pre-Existing Materials” shall mean all Materials, which existed prior to
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- the Effective Date of an Agreement on Consulting, or which are thereafter
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- created independently of such Agreement, other than Vaadin Non-Commercial
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- Materials and Vaadin Commercial Materials.
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-
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- 1.18. "Project" shall mean Customer’s software development project during which
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- the participating Developers Use Licensed Software and which aims to produce
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- Project Result.
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-
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- 1.19. "Project Result" shall mean the outcome of the Project.
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-
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- 1.20. “Service(s)” shall mean any services, information or products (other than
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- Licensed Software) that are supplied by Vaadin to Customer and that are defined
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- in the Agreement. Services may be provided as part of a Subscription or as
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- separately invoiced Consulting.
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-
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- 1.21. “SOW” shall mean a statement of work documents that the Parties enter
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- into under the Agreement and that concerns Consulting.
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-
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- 1.22. "Subscription" shall mean a subscription in which Customer subscribes to
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- one or more of the following: (a) a right to use a Service, (b) a right to use
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- Vaadin Commercial Materials, or (c) a right to Use Licensed Software; all for
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- the agreed Subscription term and in accordance with the Agreement.
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-
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- 1.23. “Supported Software” consists of the latest minor version of Vaadin
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- platform version 10, version 14 and all major versions starting from version
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- 23, and second latest minor versions of Vaadin platform versions starting from
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- version 23, for a period described on vaadin.com website. The contents of each
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- Vaadin platform version is defined in the respective release notes. Supported
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- Software does not include pre-release versions, such as beta, alpha or release
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- candidate versions.
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-
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- 1.24. “Support Hours” are between 7 am and 8 pm GMT from Monday to Friday,
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- except for the 1st of Jan, 6th of Jan, Good Friday, Easter Monday, 1st of May,
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- Ascension Day, Midsummer eve, 6th of Dec and 24–26 of Dec. GMT+1 Summer Time is
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- used between the last Sunday of March and the last Sunday of October.
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-
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- 1.25. "Use Licensed Software" shall mean using Licensed Software either in
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- object code form or source code form or using Licensed Software as a part of an
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- automation test suite or an automated build process.
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-
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- 1.26. “Vaadin” shall mean the Vaadin company who has executed the Agreement. If
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- Customer’s domicile is in the United States, such Vaadin company shall be
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- Vaadin, Inc., located at 405 El Camino Real, Menlo Park, CA 94025, United
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- States. If Customer’s domicile is outside the United States, such Vaadin
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- company shall be Vaadin Ltd (Finnish Business ID 1613563-9), located at
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- Ruukinkatu 2–4, FI-20540 Turku, Finland.
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-
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- 1.27. “Vaadin Commercial Materials” shall mean all Licensed Software and other
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- Materials that are owned by Vaadin Ltd (Finnish Business ID 1613563-9) and that
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- are made available, based on a payment, through the vaadin.com online service,
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- Github and/or other services, under a commercial license in connection with a
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- Subscription or Consulting.
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-
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- 1.28. “Vaadin Non-Commercial Materials” shall mean all Materials that are owned
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- by Vaadin Ltd (Finnish Business ID 1613563-9) and that are made available for
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- free in the vaadin.com online service, Github and/or other services, typically
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- under an open source or other non-commercial license.
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-
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- 2. Scope of Application
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- 2.1. These Commercial Terms are applied to the provision of commercial Licensed
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- Software and commercial Services by Vaadin to its Customers, including
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- Subscriptions and Consulting that are provided against payment.
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-
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- 3. Subscriptions, Orders and SOWs
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- 3.1. Vaadin offers non-free Subscriptions that to varying degrees give access
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- to Services, Licensed Software and other Vaadin Commercial Materials.
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-
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- 3.2. The detailed content of each Subscription or other transaction is set out
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- in an Order document delivered by Vaadin to Customer when a new Subscription is
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- created, an existing Subscription is renewed, or other transaction is executed.
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-
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- 3.3 The Order sets out (a) the identity of Customer, (b) the ordered Service,
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- Licensed Software or other Vaadin Commercial Materials, (c) the Subscription
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- fee, (d) the Subscription term, (e) the relevant License type (where
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- applicable), i.e., Developer License, Runtime License or Trial License, (f)
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- possible specific restrictions and limitations, (g) possible specific rights,
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- such as redistribution rights, (h) possible maintenance and support services
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- related to Licensed Software, and (i) possible other relevant details of the
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- Subscription or other transaction.
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-
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- 3.4. Unless otherwise set out for Licenses under Section 4 below, all
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- Subscriptions may only be used by such Authorized Users that have been named by
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- Customer and that have been connected to a Subscription. The number of
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- Authorized Users included in a Subscription depends on the number of named
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- users purchased by Customer. Unless otherwise set out for Licenses under
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- Section 4 below, the list of Authorized Users can be changed at any time by
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- Customer’s Subscription administrator.
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-
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- 3.5. Customer is responsible for ensuring that its Authorized Users maintain
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- the usernames, passwords and other identifiers necessary for the use of
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- Licensed Software, or use of another item that is subject to a Subscription,
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- diligently and that they do not disclose them to third parties. Customer must
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- promptly notify Vaadin about any unauthorized use of such identifiers. Customer
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- shall ensure that its Authorized Users comply with the Agreement and Customer
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- shall be responsible for its Authorized Users’ use of Licensed Software or use
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- of another item that is subject to a Subscription.
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-
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- 3.6. Vaadin Pro Subscriptions come with a thirty (30) day money-back guarantee.
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- If Customer for any reason wishes to cancel such Subscriptions within thirty
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- (30) days from the beginning of the first Subscription term, Customer can
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- contact Vaadin for a refund of the Subscription fees.
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-
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- 3.3. In case of Consulting the relevant Services to be delivered by Vaadin to
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- Customer, as well as the relevant fees and other terms applicable to such
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- Services, are set out in a SOW that is entered into under the Agreement.
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-
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- 4. Grant of License to Use Licensed Software, License Types
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- 4.1 This Section 4 sets out the terms under which Vaadin grants Licenses to
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- Customer and it also includes License type specific terms and conditions. Any
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- License being granted as well as the relevant License type shall be determined
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- at the time of the Subscription and set out in the Order or other Agreement
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- document.
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-
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- 4.2 Except for the License explicitly set out below in this Section 4, Customer
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- (and each Authorized User) may not use, copy, modify, rent, loan, lease, sell,
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- sublicense, create derivative works from, transfer or distribute, the Licensed
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- Software for any purposes, or make the Licensed Software available to any
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- person or entity that is not an Authorized User, or assign its rights or
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- obligations under the Agreement to a third party. Furthermore, Customer shall
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- not decompile, disassemble, decode, adapt, or otherwise attempt to derive or
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- gain access to the source code of the Licensed Software, in whole or in part or
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- reverse engineer the Licensed Software or any elements of the Licensed
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- Software, or remove any proprietary notices from the Licensed Software, or use
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- the Licensed Software in any manner or for any purpose that infringes,
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- misappropriates, or otherwise violates any Intellectual Property Rights or
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- other right of any person, or that violates any applicable law. Customer shall
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- not use Licensed Software to develop, test, support or market services or
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- products that are competing with and/or provide similar functionality to the
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- Licensed Software (wrapping is forbidden). Vaadin grants no rights other than
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- those explicitly granted herein, and Customer shall not exceed the scope of its
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- License as set forth herein and in the applicable Order.
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-
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- 4.3. Developer License
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- 4.3.1 General Provisions
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- 4.3.1.1 This Section 4.3 contains the terms and conditions of Vaadin’s
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- developer License (“Developer License”), under which Vaadin licenses
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- development components for use by a Developer.
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-
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- 4.3.1.2 Vaadin grants to Customer, based on full payment of the Subscription
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- fee, a worldwide, royalty-free, non-exclusive, limited License to Use Licensed
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- Software in Project(s).
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-
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- 4.3.1.3 Customer must procure the right to Use Licensed Software for each
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- individual Developer separately. For clarity, if the Project Result that
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- includes the Licensed Software is further developed or modified or is used as a
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- component or framework in a software development project or otherwise provides
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- the functionality of the Licensed Software for use in a software development
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- project, all Developers who Use Licensed Software in such context need to have
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- a valid Developer License.
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-
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- 4.3.1.4 The list of Developers can be changed by Customer, but after an
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- individual Developer has been designated by Customer, Customer may not
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- reallocate the Developer License from the designated Developer to another
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- Developer before sixty (60) days have passed from such designation.
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-
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- 4.3.1.5 Customer is entitled to Use Licensed Software for the purpose of
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- testing and building software applications as part of Customer’s Project. As
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- long as Customer has at least one valid Developer License, Customer’s right to
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- Use Licensed Software also includes interacting with a server that runs
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- Licensed Software as a part of an automated test suite, automated build system
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- or corresponding system (without this requiring a separate License).
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-
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- 4.3.2 Redistribution Right
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- 4.3.2.1. Under the Developer License, Customer may be entitled to redistribute
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- the Licensed Software as part of Customer’s Project Result, as set out in this
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- Section 4.3.2. Such possible redistribution right is set out for each Licensed
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- Software component separately and indicated in the Order.
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-
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- 4.3.2.2. The redistribution permitted under Section 4.3.2.1 above allows
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- Customer to redistribute the Licensed Software in object code form only, and
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- only as embedded in Customer’s Project Result for use by end users of the
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- Project Result.
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-
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- 4.3.2.3. Customer may not distribute Licensed Software as a standalone product,
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- or as a part of any product other than Customer’s Project Result, or in any
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- form that allows any Licensed Software (or portion thereof) to be reused by any
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- application other than Customer’s Project Result. Accordingly, Customer shall
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- not use the Licensed Software to develop, test, support or market services or
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- products that are competing with and/or provide similar functionality to the
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- Licensed Software (wrapping is forbidden).
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-
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- 4.3.2.4. For the avoidance of doubt, Customer’s end users of the Project Result
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- are not allowed to use the Licensed Software, or any portions thereof, for
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- software development or application development purposes unless they first
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- purchase a separate Developer License from Vaadin for each relevant end user.
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- Customer or the Developer must not grant end users of the Project Result any
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- right to further sublicense the Licensed Software or any portions thereof.
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-
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- 4.3.2.5. If the Order expressly grants Customer the right to redistribute or
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- offer access to all or a portion of the Licensed Software, then, in conjunction
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- with any such grant, Customer must comply with any limitations or requirements
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- specified in the Order or in these Commercial Terms, as applicable, and Vaadin
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- must distribute or offer access to the Project Result including the Licensed
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- Software subject to a license agreement or terms of use between Vaadin and each
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- customer of Customer accessing such Project Result that: (a) protects Vaadin’s
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- interests consistent with the terms contained in these Commercial Terms, (b)
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- prohibits Vaadin’s customer or other end user from any further distribution of
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- the Licensed Software, (c) includes a limitation of damages clause that, to the
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- maximum extent permitted by applicable law, disclaims on behalf of Vaadin or
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- its respective Vaadins, suppliers or resellers, liability for any and all
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- damages, whether direct, special, incidental or consequential damages, (d)
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- contains terms substantially similar to those in these Commercial Terms.
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- Furthermore, Customer must include a valid copyright message in the Project
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- Result in a location viewable by its end users that will serve to protect
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- Vaadin’s copyright and other Intellectual Property Rights in the Licensed
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- Software.
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-
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- 4.4. Runtime License
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- 4.4.1. This Section 4.4 contains the terms and conditions of Vaadin’s runtime
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- License (“Runtime License”), under which Vaadin provides access rights to
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- Licensed Software embedded in an application.
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- 4.4.2. In consideration of Customer’s payment of the fees for the Licensed
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- Software Subscription as set out in the applicable Order, Vaadin grants to
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- Customer a worldwide, non-exclusive, non-transferable, non-assignable, limited
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- right, during the applicable Subscription term, to use, via its Authorized
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- Users, the Licensed Software according to the Commercial Terms solely: (i) for
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- Authorized Application(s) set forth in the relevant Order; (ii) in Customer's
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- internal operations as set out below; and (iii) within the specific scope and
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- limitations, and for the specific configuration(s), in each case, as specified
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- in the applicable Order.
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-
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- 4.4.3. Customer may grant licenses, for free or based on a payment, to the
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- Authorized Application(s) including Licensed Software, whether regarded as
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- derivative works or not, as long as Customer has obtained from Vaadin a valid
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- Runtime License for and on behalf of Customer’s own customers (that Use
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- Licensed Software), or Customer clearly communicates that anyone Using Licensed
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- Software needs to obtain a valid Runtime License from Vaadin prior to
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- installation and use of the Authorized Application(s) including Licensed
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- Software.
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- 4.4.4. Customer is entitled to offer its Authorized Application(s) including
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- Licensed Software to its end users as a cloud service, without such end users
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- of the cloud service obtaining separate Runtime Licenses to the Licensed
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- Software, required that this is done in accordance with these Commercial Terms
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- and the scope and limitations set out in the applicable Order.
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-
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- 4.4.5. In case Customer wishes to use the Licensed Software in connection to a
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- new Authorized Application or wishes to order Licenses to additional Licensed
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- Software, the Parties shall agree thereupon in an Order.
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-
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- 4.5. Trial License
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- 4.5.1. This Section 4.5 contains the terms and conditions of Vaadin’s trial
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- License (“Trial License”), under which Vaadin may make certain software
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- components available for free evaluation use by Customer. Further terms and
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- conditions applicable to a particular Trial License may be set out in the Order
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- or appear in connection with a trial registration form.
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-
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- 4.5.2. Vaadin grants to Customer a limited, non-exclusive License to Use
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- Licensed Software solely in Customer’s internal operations for evaluation
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- purposes. The Trial License may be subject to one or more usage limits.
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-
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- 4.5.3. Customer may not (a) circumvent any technical limitations included in
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- the Licensed Software offered to Customer under a Trial License; (b) integrate
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- the Licensed Software into Project Results or use it for any commercial,
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- production or training purpose; or (c) transfer the Trial License to any third
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- party, or redistribute the Licensed Software being subject to a Trial License.
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-
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- 4.5.4. Vaadin makes the Licensed Software available to Customer on a trial
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- basis until the earlier of (a) the end of the trial period for which Customer
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- registered; (b) the start date of any paid Subscription to such Licensed
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- Software; or (c) termination of the trial by Vaadin in its discretion. The
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- trial period is not automatically renewed, and Customer may not register for a
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- new free trial with respect to a particular Licensed Software, before twelve
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- (12) months have passed from the beginning of the previous trial period.
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- Customer may request an extension to the trial period from Vaadin, and Vaadin
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- may in its discretion decide to extend such trial period for Customer.
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-
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- 4.5.5. Any data that Customer enters into a Licensed Software, and any
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- configurations or customizations made to a Licensed Software by or for
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- Customer, during Customer’s free trial will be permanently lost unless Customer
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- purchases a paid Subscription to the same Licensed Software as covered by the
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- trial, or export such data, before the end of the trial period.
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-
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- 5. Updates, Upgrades, Maintenance and Support for Licensed Software
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- 5.1. Vaadin may, at its sole discretion, during the Subscription term offer
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- maintenance releases, updates and upgrades (new versions) to Licensed Software.
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- Installed updates replace and/or supplement (and may disable) the version of
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- the Licensed Software previously provided under the License. The updated
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- Licensed Software remains subject to the terms of the License and to any
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- special terms and conditions possibly accompanying such update.
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-
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- 5.2. Customer is not entitled to receive support for the Licensed Software,
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- except as set out in the Order or other Agreement document. Vaadin may also
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- otherwise at its sole discretion provide support for the Licensed Software
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- during the Subscription term, either for free or for a fee.
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-
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- 6. Subscription-based Services, Tools, and Features
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- 6.1. This Section 6 sets out the terms under which Customer may purchase
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- certain Subscription-based tools, features and other Services from Vaadin. Any
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- tool, feature or other Service to be delivered by Vaadin to Customer shall be
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- set out and agreed upon in an Order or other Agreement. Sections 6.2–6.10 below
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- apply with respect to Customer only to such extent that Customer has explicitly
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- agreed upon the delivery of such tools, features or other Services by Vaadin to
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- Customer.
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- 6.2 Training Courses
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- 6.2.1. Customer is offered access to Vaadin’s recorded and/or live, instructor
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- led online training courses during the term of the Subscription.
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- 6.2.2. Customer Users can enroll to live training courses subject to
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- availability of seats. Once Vaadin has processed the Customer User’s
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- enrollment, Vaadin will send such Customer User a confirmation email.
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-
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- 6.2.3. Vaadin exclusively owns and retains all title, Intellectual Property
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- Rights, and any other rights in and to Vaadin Materials used in connection with
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- training courses. Customer agrees not to copy or distribute Vaadin’s
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- copyrighted material without Vaadin’s prior written consent and not to use
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- recording equipment in Vaadin’s classes without Vaadin’s prior written consent.
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- 6.3. Vaadin Commercial Tools
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- 6.3.1. Customer is given access to existing and upcoming versions of Vaadin’s
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- commercial components and tools as defined in an Order or other Agreement
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- document. Vaadin grants Customer a license to use the commercial Vaadin tools
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- and components for the duration of the Subscription in accordance with the
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- applicable license terms set for each tool and component. Unless otherwise set
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- out in the applicable license terms set for each tool or component, Customer’s
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- right of use shall expire without a separate notice when the Subscription is
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- terminated or expires.
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- 6.4. Expert Chat
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- 6.4.1. Customer is offered access to a chat service, where Vaadin’s expert team
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- helps Customer by answering technical questions. This Service allows Customer
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- to get advice regarding any issues related to Supported Software through a chat
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- service during the Support Hours. Only advice is provided as part of this
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- Service. For example, implementation of software, UX design, hands-on sessions
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- through screen sharing or corresponding, or training services are not provided
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- as part of this Service.
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- 6.5. Expert on Demand
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- 6.5.1. Customer is provided with an on-demand software development and advisory
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- Service, where Vaadin’s expert team helps Customer with Vaadin’s applications.
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- This Service is provided as ticket-based Consulting in accordance with this
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- Section 6.5 and Section 7.1 below.
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- 6.5.2. This Service may include a number of hours that are added into the time
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- balance in the beginning of the Subscription term or on a monthly basis or that
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- are purchased separately. Customer may submit service requests to the Service.
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- The time used for resolving the service requests is deducted from Customer’s
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- time balance. The Subscription has a credit limit that allows resolution of
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- service requests in case the time balance is zero (0) or negative, up to the
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- credit limit. The negative time balance will be invoiced monthly. At the end of
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- the Subscription term any unused positive balance is lost. When the
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- Subscription is terminated, any remaining time balance is lost.
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-
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- 6.5.3. During the Support Hours, the resolution of a support request will be
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- started within two (2) business days. If Vaadin fails to start the resolution
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- as agreed, Customer will be compensated with one (1) free Expert on Demand hour
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- that is added to the time balance.
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- 6.5.4. If the estimated work effort for resolving a service request totals to
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- more than four (4) hours, a confirmation is requested from Customer before
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- starting the work. If the estimated work effort is inadequate for completing
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- the work, Vaadin is not obligated to continue working and will stop working on
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- the service request when the estimated number of hours is reached, if Customer
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- does not authorize the continuation of the service request at their expense.
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-
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- 6.6. Warranty
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- 6.6.1. This Service allows Customer to request a specific bug in Supported
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- Software to be fixed. There can be only one open warranty request at a time per
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- Subscription. Vaadin reserves the right to choose, at its sole discretion,
449
- which warranty requests will be fixed.
450
-
451
- 6.6.2. During the Support Hours, the resolution of a support request will be
452
- started within two (2) business days. If Vaadin fails to start the resolution
453
- as agreed, Customer will be compensated with one (1) free Expert on Demand hour
454
- that is added to the time balance.
455
-
456
- 6.7. Vaadin Mentor
457
- 6.7.1. This Service is provided as Consulting in accordance with Section 7.1
458
- below.
459
-
460
- 6.8. Indemnification
461
- 6.8.1. Vaadin shall indemnify, defend and hold harmless Customer from and
462
- against any and all third-party claims and/or liabilities, including attorneys’
463
- fees and costs, arising directly out of the use of Vaadin products by Customer
464
- in compliance with the Agreement. The aforesaid claims include claims of
465
- misappropriation, infringement, and invalid licensing of copyrighted work. If
466
- any action or proceeding is brought against Customer by reason of any of the
467
- foregoing matters, Vaadin shall upon written notice in English defend the same
468
- at Vaadin’s expense and Customer shall cooperate with Vaadin in such defense.
469
- If in the reasonable opinion of Vaadin a Vaadin product infringes third-party
470
- Intellectual Property Rights or if such infringement has been confirmed in a
471
- trial, Vaadin shall and may at its own expense and discretion either (a) obtain
472
- the right to continue use of the Vaadin product for Customer; (b) replace the
473
- Vaadin product with a product or service that complies with the Agreement and
474
- corresponds to the Vaadin product; or (c) modify the Vaadin product in order to
475
- eliminate the infringement in such a manner that the modified Vaadin product
476
- with the Agreement. If none of the above-mentioned alternatives is available to
477
- Vaadin on reasonable terms, Customer shall, at the request of the supplier,
478
- stop using the Vaadin product and return it, and Vaadin shall refund the price
479
- paid by Customer for the deliverable less the proportion of the price
480
- corresponding to the actual time of use. Vaadin shall not, however, be liable
481
- if the claim (a) is due to willful misconduct or gross negligence by Customer,
482
- (b) is asserted by a group company of Customer, (c) results from alteration of
483
- the Vaadin product by Customer or from compliance with Customer’s written
484
- instructions; (d) results from use of the Vaadin product in combination with
485
- any product or service not supplied by Vaadin; or (e) could have been avoided
486
- by the use of a released product or service that complies with the Agreement
487
- and corresponds with the deliverables and which product or service is offered
488
- for use to Customer by Vaadin without separate charge. The aforesaid indemnity
489
- obligation of Vaadin shall, however, always be limited to an amount equal to
490
- three times the yearly Subscription fee, and Vaadin’s liability for indemnified
491
- claims shall be limited to this Section 6.8.
492
-
493
-
494
- 6.9. Extended Maintenance for Vaadin
495
- 6.9.1. The extended maintenance for Vaadin Service extends the coverage of the
496
- Expert Chat Service (Section 6.4) and the Warranty Service (Section 6.6) thus
497
- that the latest minor versions of Vaadin Framework versions 7 and 8 and related
498
- Vaadin components, Vaadin Tools, Vaadin Pro Add-ons and stable status add-ons
499
- released by Vaadin are covered for the duration of the Subscription term.
500
-
501
- 6.9.2. The extended maintenance for Vaadin Service extends the coverage of the
502
- Expert Chat Service (Section 6.4) and the Warranty Service (Section 6.6) thus
503
- that the latest minor versions of Vaadin platform versions 10, 14, and 23+ are
504
- covered for the duration of the Subscription term.
505
-
506
- 6.9.3. Any and all changes to the software covered by Extended Maintenance may
507
- be published under a commercial or non-commercial License and will be made
508
- available exclusively to Customers that have subscribed to the extended
509
- maintenance for Vaadin Service.
510
-
511
- 6.9.4. The scope of the extended maintenance for Vaadin Service is described in
512
- more detail in the Order or other Agreement document.
513
-
514
- 6.10. Custom Builds
515
- 6.10.1 This Service allows Customer to request specific bugs fixes or features
516
- to be backported to a non-supported version of Vaadin Framework or Vaadin
517
- Platform and released as a Customer specific build under a commercial Runtime
518
- License (Section 4.4) (“Custom Build”). Features will be backported under the
519
- Expert on Demand Service (Section 6.5) and charged separately. Vaadin maintains
520
- the Custom Build for the duration of the Subscription. The license to use the
521
- Custom Build is valid for the duration of the Subscription and ends when the
522
- Subscription terminates.
523
-
524
- 6.10.2. During the Support Hours, the resolution of a support request will be
525
- started within two (2) business days. If Vaadin fails to start the resolution
526
- as agreed, Customer will be compensated with one (1) free Expert on Demand hour
527
- that is added to the time balance.
528
-
529
- 6.10.3. Vaadin will build a new version of the Custom Build on demand basis,
530
- however, at most once a month.
531
-
532
- 6.11. Technical Success Manager
533
- 6.11.1 Technical Success Manager (“TSM”) is a technical expert allocated to
534
- help Customer to use Vaadin’s products and services in a productive manner.
535
- TSM's areas of expertise include, but are not limited to, answering technical
536
- questions, disseminating best practices, and coordinating work between Customer
537
- and Vaadin.
538
-
539
- 6.11.2. Customer may request regular meetings with the TSM with a maximum
540
- monthly total of four (4) hours of active meeting time. Preparation and
541
- coordination time related to the meetings is not included in the above
542
- mentioned monthly total.
543
-
544
- 6.11.3. Software programming and project management are not included in the
545
- scope of this TSM service referred to in this Section 6.11. Programming and
546
- project management services are provided under Expert on Demand and Consulting
547
- services.
548
-
549
- 7. Consulting
550
- 7.1. Delivery of Consulting
551
- 7.1.1 The Parties may agree upon the delivery of Consulting in an Order, SOW,
552
- or other Agreement document. Unless otherwise agreed by the Parties, Consulting
553
- is delivered by Vaadin to Customer on a time-and-material basis. The standard
554
- working methods and practices of Vaadin shall be followed.
555
-
556
- 7.1.2. Vaadin warrants that the Consulting will be performed in the agreed
557
- manner, with due care and with the professional skills required for the task.
558
- This warranty shall be valid for thirty (30) days from performance of
559
- Consulting. If during such time period, Customer reasonably determines that the
560
- Consulting has not been performed in accordance with the aforesaid, Customer
561
- shall promptly notify Vaadin. If Vaadin determines that the Consulting was
562
- defective, then Vaadin will take prompt remedial action to re-perform any
563
- Consulting that fails to meet the limited warranty at its own cost and expense
564
- or refund to Customer the fees paid for the non-conforming Consulting. THE
565
- FOREGOING STATES CUSTOMER’S SOLE AND EXCLUSIVE REMEDY AND VAADIN’S ENTIRE
566
- LIABILITY FOR ANY BREACH OF THE FOREGOING WARRANTY REGARDING CONSULTING.
567
-
568
- 7.1.3. If either Party finds that a delay will occur or is likely, the Party
569
- shall without delay inform the other Party in writing of the delay and of the
570
- effects of the delay on the delivery time schedule.
571
-
572
- 7.1.4. Unless otherwise agreed, any indicated delivery times of Vaadin are
573
- approximate. Vaadin’s sole responsibility for delays is to use reasonable
574
- commercial efforts to meet the specified time of delivery.
575
-
576
- 7.1.5. If a not-to-exceed hourly limit is specified in the Agreement, Vaadin is
577
- not obligated to continue working and will stop working on the Consulting when
578
- such limit is reached if Customer does not authorize the continuation of the
579
- Consulting at their expense.
580
-
581
- 7.2. Qualification and Replacement of Personnel
582
- 7.2.1. Customer shall have a right to review and approve the qualifications of
583
- any Vaadin personnel assigned to perform the Consulting described in an Order
584
- or a SOW, and Customer may require Vaadin to remove and/or replace any of such
585
- personnel at any point of time. If Customer has selected named personnel to
586
- perform the Consulting, such personnel shall be named in an Order or a SOW.
587
-
588
- 7.3. Non-solicitation
589
- 7.3.1. During the Term of an Agreement concerning Consulting and for a period
590
- of one (1) year after termination of the Agreement concerning Consulting, both
591
- Parties hereby agree that they shall not, directly or indirectly, solicit,
592
- discuss employment or consultancy with, or hire any employee or consultant of
593
- the other Party, including all affiliates, related and group companies and
594
- subcontractors. If either Party breaches this Section, the breaching Party
595
- shall, on demand, pay to the other Party 200 000 euros according to the payment
596
- terms set forth in this Agreement. This amount represents an agreement between
597
- the Parties approximating the significant damage likely to result from breach
598
- of this Section and is not to be interpreted as a penalty or punishment
599
- therefor.
600
-
601
- 7.4. Sponsored Development
602
- 7.4.1 The Parties may agree upon the delivery of Sponsored Development in an
603
- Agreement. This Service is provided as Consulting in accordance with this
604
- Section 7. Intellectual Property Rights to Sponsored Development results are
605
- regulated by Section 11 below.
606
-
607
- 7.5. Change Control
608
- 7.5.1. All changes to any SOW incorporated into the Agreement, including
609
- changes to the specifications and contents of the delivery and the possible
610
- effects of the changes to the time schedule, as well as any changes to the
611
- price and other terms and conditions of the SOW and of the Agreement shall be
612
- agreed in writing to be valid.
613
-
614
- 8. Modifying Subscription or Service
615
- 8.1. Vaadin may change its Subscriptions and/or Services by adding, modifying
616
- or removing any features or functionalities. Vaadin may also stop providing
617
- parts of, or the whole of, the Subscription or a Service. Vaadin may also
618
- create new operating guidelines or limitations to the Subscription or a
619
- Service. Vaadin will notify Customer of significant changes in advance. If the
620
- change significantly diminishes or impairs the Subscription or Service,
621
- Customer may terminate the Subscription or Service and any pre-paid fees will
622
- be refunded in proportion to non-rendered Services or for the remaining
623
- Subscription term. Vaadin, however, endeavors not to apply such changes that
624
- significantly diminishes or impairs the Service for Customer during the ongoing
625
- Subscription term or the ongoing term of a SOW.
626
-
627
- 9. General Responsibilities of Customer
628
- 9.1. Customer shall pay the applicable Subscription and Service fees in a
629
- timely manner.
630
-
631
- 9.2. Customer shall provide Vaadin free of charge with all permissions,
632
- instructions, information, documentation, access rights, resources and
633
- assistance that are reasonably necessary for Vaadin to deliver the
634
- Subscriptions and Services. Customer will adhere to the agreed processes and
635
- ways of working (e.g., online tools and communication systems) as applicable.
636
- Customer maintains for its part and at its own cost the data communication
637
- connections, equipment, ICT environment and software necessary for the use of
638
- Subscriptions and Services, as reasonably informed by Vaadin from time to time.
639
-
640
- 9.3. Customer is responsible for the correctness, completeness, suitability and
641
- non-infringement of any material and information provided and instructions
642
- issued to Vaadin as well as for the compliance thereof with the laws,
643
- regulations and orders of the authorities. Customer shall ensure that the
644
- information and material and agreed use of the Services, Licensed Software,
645
- Vaadin Commercial Materials or Vaadin Non-Commercial Materials do not violate
646
- any export control restrictions or international trade sanctions. Customer
647
- shall ensure that such Services and Materials are used in accordance with
648
- applicable law and under relevant consents.
649
-
650
- 10. Fees, Invoicing and Payment Terms
651
- 10.1. Subscriptions
652
- 10.1.1. The applicable Subscription fee is detailed in the Order or other
653
- Agreement document.
654
-
655
- 10.1.2. The agreed Subscription fee shall apply for the agreed Subscription
656
- term. Vaadin shall be entitled to adjust the Subscription fee at any time. The
657
- adjusted new Subscription fee shall apply with respect to Customer from the
658
- beginning of the next Subscription term, provided that the Subscription is
659
- renewed.
660
-
661
- 10.1.3. As regards Developer Licenses, the Subscription fee is tied to the
662
- number of Developers and possible other metrics set out in the Order or other
663
- Agreement document. As regards Runtime Licenses, the Subscription fee is tied
664
- to the Authorized Application and possible other metrics set out in the Order
665
- or other Agreement document. As regards Trial Licenses, no Subscription fee is
666
- charged.
667
-
668
- 10.2. Consulting
669
- 10.2.1. All cost and effort estimates given by Vaadin to Customer are
670
- indicative by nature and do not affect the calculation of the fees. If not
671
- otherwise specified in the Agreement, the Services are provided on
672
- time-and-material basis. The fee is determined by multiplying the hourly rates
673
- set forth in the Agreement by the hours that Vaadin has worked on the Services.
674
-
675
- 10.2.2. The applicable prices and hourly rates are detailed in the Agreement
676
- and/or its appendices. If a price for a Service has not been agreed, the price
677
- in Vaadin’s price list effective on the order date shall apply.
678
-
679
- 10.2.3. Vaadin shall be entitled to adjust its prices with thirty (30) days’
680
- notice to Customer.
681
-
682
- 10.2.4. Vaadin shall, if pre-approved by Customer, be entitled to charge for
683
- customary and reasonable travel and accommodation costs as well as other travel
684
- costs relating to Services. Traveling time shall be charged as 50% of the
685
- agreed hourly rates.
686
-
687
- 10.2.5. In case Customer requests that Vaadin personnel performs Consulting
688
- more than eight (8) hours per day, and Vaadin agrees to such request, Vaadin
689
- shall be entitled to charge a 50% surplus for each hour exceeding such eight
690
- (8) hour limit. If no hourly rate is agreed in the Agreement, Vaadin’s price
691
- list effective on the order date shall apply.
692
-
693
- 10.3. Invoicing and payment terms
694
- 10.3.1. Vaadin invoices Subscriptions in advance upon order or thirty (30) days
695
- before renewal. Time-and-material based Services are invoiced for monthly in
696
- arrears.
697
-
698
- 10.3.2. Value added tax, sales tax and any other similar taxes, charges and
699
- withholdings are added to the fees in accordance with the then current
700
- regulations.
701
-
702
- 10.3.3. Payment terms are ten (10) days net of the date of an invoice. Vaadin
703
- reserves the right to charge interest on any unpaid balances, at the rate of
704
- two percent (2%) per month.
705
-
706
- 11. Intellectual Property Rights
707
- 11.1. Vaadin Materials
708
- 11.1.1. All Intellectual Property Rights, title and any other rights in and to
709
- Vaadin Materials are and shall at all times remain the sole and exclusive
710
- property of Vaadin and its third-party licensors, if any. Such Vaadin Materials
711
- include, e.g., Licensed Software, Vaadin Commercial Materials, Vaadin
712
- Non-Commercial Materials, and Vaadin’s Pre-Existing Materials.
713
-
714
- 11.1.2. Customer’s right to use Licensed Software, other Vaadin Commercial
715
- Materials, and/or Vaadin Non-Commercial Materials is subject to Customer
716
- separately obtaining a license to such Materials and Customer complying with
717
- such license terms and conditions. Customer may use Vaadin’s Materials only for
718
- the purpose set out in the Agreement.
719
-
720
- 11.1.3. Customer will not at any time do or cause to be done any such act or
721
- thing which in any way impairs, or intends to impair, any right, title,
722
- interest or any Intellectual Property Right of Vaadin or its third-party
723
- licensors. Customer shall not in any manner represent that it has any ownership
724
- of any kind in any of the above-mentioned Intellectual Property Rights.
725
-
726
- 11.1.4. Customer’s License to Use Licensed Software is set out under Section 4
727
- above. Section 6 contains license terms relating to certain tools, features and
728
- other Services from Vaadin.
729
-
730
- 11.2. Customer Work Products
731
- 11.2.1. Unless otherwise agreed between the parties with respect to Vaadin’s
732
- Pre-Existing Materials, Vaadin grants to Customer a perpetual, worldwide,
733
- non-exclusive, royalty-free, irrevocable, transferable license to use, make,
734
- reproduce, prepare derivative works of, publicly display and perform, transmit,
735
- sell, offer to sell, and distribute Vaadin’s Pre-Existing Materials or any
736
- derivative works of Vaadin’s Pre-Existing Materials that are used in the
737
- creation of agreed Customer Work Products as part of Consulting and are an
738
- inseparable part of the Customer Work Products. This license is limited to
739
- Vaadin’s Pre-Existing Materials only, as described above, and does not grant
740
- any rights to any Licensed Software, other Vaadin Commercial Materials, or
741
- Vaadin Non-Commercial Materials.
742
-
743
- 11.3. Customer Materials
744
- 11.3.1. Customer exclusively owns and retains all title, Intellectual Property
745
- Rights, and any other rights in and to Customer’s Pre-Existing Materials.
746
- Vaadin has the right to use Customer’s Pre-Existing Materials only for the
747
- purposes of the Agreement.
748
-
749
- 11.3.2. Customer exclusively owns and retains all rights to the Customer Work
750
- Products. Vaadin has the right to use the Customer Work Products only for the
751
- purposes of the Agreement. For the avoidance of doubt, the Customer Work
752
- Products never includes Licensed Software, other Vaadin Commercial Materials,
753
- or Vaadin Non-Commercial Materials.
754
-
755
- 11.4. Sponsored Development Results
756
- 11.4.1. Vaadin exclusively owns and retains all title, Intellectual Property
757
- Rights and any other rights in and to any results from Sponsored Development
758
- (“Sponsored Development Results”). Vaadin grants to Customer a perpetual,
759
- worldwide, non-exclusive, royalty-free, irrevocable, transferable license to
760
- use, make, reproduce, prepare derivative works of, publicly display and
761
- perform, transmit, sell, offer to sell, and distribute Sponsored Development
762
- Results or any derivative works of Sponsored Development Results.
763
-
764
- 11.5. Contributions to Vaadin Materials
765
- 11.5.1. Customer irrevocably and perpetually assigns to Vaadin all of
766
- Customer’s right, title and interest in and to any contribution related to
767
- Licensed Software, other Vaadin Commercial Materials, Vaadin Non-Commercial
768
- Materials, or Vaadin’s Pre-Existing Rights, including without limitation
769
- software artefacts, modifications, bug fixes, bug reports, performance reports,
770
- documentation changes and other enhancements created during the performance of
771
- the Agreement, including without limitation all proprietary rights and
772
- Intellectual Property Rights recognized anywhere in the world, now or in the
773
- future, associated with Customer’s contribution related to said Vaadin
774
- Materials. Customer represents and warrants that it has the legal right to
775
- grant these rights to Vaadin.
776
-
777
- 11.5.2. The Parties may on a case-by-case basis and in advance agree separately
778
- on more significant Customer contributions to Vaadin Materials.
779
-
780
- 11.6. Content in Expert on Demand and Expert Chat
781
- 11.6.1. As regards content submitted to the expert on demand or expert chat
782
- Services, Customer grants Vaadin a worldwide, fully paid-up limited license to
783
- use and utilize such content for the purposes of improving and operating
784
- Vaadin’s Services. This license continues even if the Subscription ends and
785
- Customer stops using Vaadin’s Services. Customer represents and warrants that
786
- it has the legal right to grant these rights to Vaadin.
787
-
788
- 11.6.2. Vaadin grants Customer a worldwide, royalty-free, irrevocable,
789
- non-exclusive license to duplicate, modify, distribute, sell, re-license and
790
- reuse the answers and advice to the requests that Customer has sent to the
791
- expert on demand or expert chat Services. This license does not give Customer
792
- any rights to any Intellectual Property Rights that are not created as part of
793
- the service request resolution process, including without limitation Licensed
794
- Software, other Vaadin Commercial Materials, Vaadin Non-Commercial Materials,
795
- Vaadin’s Pre-Existing Materials, or other software, products or documentation.
796
-
797
- 11.7. Third-Party Components
798
- 11.7.1. All Intellectual Property Rights to third-party components are owned by
799
- third parties and exclusively governed by the terms issued by the respective
800
- third-party vendors. To the extent the use of third-party components has not
801
- been agreed upon in the Agreement, Vaadin will ask for Customer’s written
802
- permission for using any third-party components in connection with providing
803
- the Services. Customer agrees to procure all such licenses for third-party
804
- components necessary for the provision of the Services.
805
-
806
- 11.8. Vaadin Trademarks
807
- 11.8.1. “Vaadin”, “}>”, “Fight for Simplicity” and “Thinking of U and I” are
808
- registered trademarks of Vaadin Ltd and may not be used without permission from
809
- Vaadin.
810
-
811
- 11.9. Suspected Violations of Intellectual Property Rights
812
- 11.9.1. Customer is encouraged to notify Vaadin if it suspects that somebody is
813
- violating Vaadin’s Intellectual Property Rights, by email to privacy@vaadin.com
814
- or by filling Vaadin’s online contact form.
815
-
816
- 12. Customer Data
817
- 12.1. Customer acknowledges that it is solely responsible for protecting and
818
- preserving any and all information and data present on its computer systems or
819
- which may be otherwise affected by the performance of the Licensed Software
820
- and/or Services. Vaadin shall not be responsible for the loss of or damage to
821
- any such information, including where such loss or damage results from failure
822
- of Customer to properly back-up its data prior to the performance of the
823
- Licensed Software and/or Services. Customer shall be responsible for taking
824
- back-up copies of its data and data files and for verifying the functionality
825
- of such back-up copies.
826
-
827
- 13. Processing of Personal Data
828
- 13.1. The Privacy Policy describes in detail how Vaadin as a controller
829
- processes personal data on its customers and community members.
830
-
831
- 13.2. If Vaadin processes personal data on behalf of Customer, the Parties
832
- shall enter into a separate data processing agreement.
833
-
834
- 14. Confidentiality
835
- 14.1. Both Vaadin and Customer agree that the Agreement and all information and
836
- Materials related to the Agreement constitutes “Confidential Information”.
837
- Confidential Information further includes information either marked as
838
- confidential or information reasonably known or understood by the receiving
839
- Party as being treated by the disclosing party as confidential. Confidential
840
- Information shall not include information: (i) that is now or becomes generally
841
- available to the public through no fault or breach of the receiving Party; (ii)
842
- that the receiving Party can document was already known to it prior to
843
- disclosure by the disclosing Party; (iii) that is independently developed by
844
- the receiving Party without the use of any of the other Party’s Confidential
845
- Information; and (iv) that the receiving Party rightfully obtains from a third
846
- party who has the right to transfer or disclose it.
847
-
848
- 14.2. Each Party agrees to keep the other Party’s Confidential Information
849
- confidential, not to use such information except as authorized by the
850
- disclosing Party, and to accord to such information the same safeguards and
851
- protections which it accords to its own confidential business or technical
852
- information. If the receiving Party is subpoenaed or ordered by any court or
853
- governmental agency to disclose the other Party's Confidential Information, it
854
- will provide prompt written notice to the other Party so as to allow such Party
855
- to seek a protective order or confidential treatment for such information.
856
-
857
- 14.3. Both Parties may disclose Confidential Information to their personnel
858
- that have a need to know such Confidential Information for performing the
859
- duties required by the Agreement with the provision that such personnel is
860
- bound by confidentiality obligations corresponding to those included in this
861
- Section 14.
862
-
863
- 15. Use of Name
864
- 15.1. Vaadin may use Customer’s name and logo in its marketing collateral,
865
- websites, and promotional materials to identify Customer as a customer of
866
- Vaadin.
867
-
868
- 16. Subcontractors
869
- 16.1. Vaadin may subcontract the delivery of its Subscriptions and Services
870
- wholly or partially, however, such subcontractors must agree to be bound by
871
- confidentiality provisions corresponding to those set out in the Agreement.
872
- Vaadin may use resources from any parent, affiliated or related companies to
873
- perform its Subscriptions and Services.
874
-
875
- 17. Employees
876
- 17.1. Vaadin is responsible for all Vaadin personnel and for the payment of
877
- their compensation, including, if applicable, withholding of income taxes and
878
- the payment and withholding of social security and other payroll taxes,
879
- unemployment insurance, workers’ compensation insurance payments and disability
880
- benefits.
881
-
882
- 18. Competition
883
- 18.1. Customer acknowledges and agrees that Vaadin may, without limitation,
884
- grant licenses and provide Subscriptions and Services to other persons, firms,
885
- corporations, or other entities, including entities that compete with Customer,
886
- on any terms Vaadin deems appropriate.
887
-
888
- 19. Auditing rights
889
- 19.1. Vaadin shall have a right to inspect and audit Customer’s compliance with
890
- the Agreement. Before using its audit right, Vaadin may first ask Customer to
891
- address its compliance with the Agreement by correspondence, reports, and other
892
- documents. If Vaadin finds such documentation insufficient, Vaadin shall be
893
- entitled to carry out an audit during regular business hours of Customer. Such
894
- audit may be carried out no more than once per year unless a follow-up audit is
895
- required due to revealed violations of the Agreement. If an audit reveals
896
- violations of the Agreement or an underpayment by Customer, Customer shall
897
- without delay pay the amount underpaid and/or correct the error/shortage and in
898
- addition compensate Vaadin for all reasonable costs associated with such an
899
- audit.
900
-
901
- 20. Term and Termination
902
- 20.1. Subscriptions
903
- 20.1.1. A Subscription is purchased for a Subscription term chosen at the time
904
- of purchase.
905
-
906
- 20.1.2. Customer's right of use starts at the beginning of the Subscription
907
- term and remains in force until the end of the Subscription term. The start
908
- date of the Subscription term may be set out in the Order or other Agreement
909
- document. If no Subscription start date is specified, the start date shall be
910
- the date when Vaadin provides Customer with access to subscribed product or
911
- service.
912
-
913
- 20.1.3. At the end of the Subscription term, the Subscription is automatically
914
- renewed for the period length corresponding to the length of the original
915
- Subscription term. Customer will be charged with the same payment method as
916
- with the most recent Subscription. Customer can terminate any Subscription
917
- within the vaadin.com service or by contacting Customer’s contact person at
918
- Vaadin at any time. If a right of use is given without a fee, such right of use
919
- is valid for the time defined by Vaadin.
920
-
921
- 20.1.4. Details regarding Subscriptions for Licensed Software
922
- 20.1.5 Upon expiration or termination of a License (in connection with the
923
- expiration of a Subscription term or a premature termination of the Agreement),
924
- Customer’s and its Authorized Users’ right to Use Licensed Software shall end.
925
- Except as set out in Section 20.1.6 below, Customer shall promptly cease use of
926
- the Licensed Software and destroy all copies of the Licensed Software in its
927
- possession.
928
-
929
- 20.1.6. With respect to Developer Licenses, Customer may also after the
930
- Subscription term continue permitted redistribution of the Licensed Software as
931
- part of Customer’s Project Result, providing that the Licensed Software is not
932
- further developed or modified or used as a component or framework in a software
933
- development project or used in another way that would require a valid Developer
934
- License. In case the Agreement is terminated due to Customer’s breach of the
935
- Agreement, Vaadin shall, however, be entitled to terminate Customer’s possible
936
- right of redistribution. Any licenses Customer has granted to the Project
937
- Result in accordance with the terms and conditions of these Commercial Terms
938
- will, however, survive termination of the Agreement.
939
-
940
- 20.1.7. With respect to Runtime Licenses, Customer’s and its sub-licensees’
941
- (i.e., possible permitted customers of Customer’s Authorized Application(s))
942
- right to Use Licensed Software ends on the day that the Subscription expires or
943
- is terminated.
944
-
945
- 20.2. Consulting
946
- 20.2.1. An Agreement on Consulting shall commence as of the Effective Date and
947
- remain in effect until further notice or for any fixed term agreed by the
948
- Parties (“Consulting Term”). During the Consulting Term, each SOW shall remain
949
- in effect until the Services have been delivered to Customer or as otherwise
950
- agreed by the Parties in the SOW. The termination of a SOW shall not cause the
951
- termination of any other SOW.
952
-
953
- 20.2.2. Either Party may terminate any SOW during the Consulting Term for any
954
- reason or no reason by giving thirty (30) days’ written notice to the other
955
- Party.
956
-
957
- 20.3. General provisions
958
- 20.3.1. Vaadin may stop providing its Subscriptions or Services, or terminate
959
- the Agreement upon written notice of termination to Customer, if Customer has
960
- not paid a due and correct payment despite a written reminder, or Customer
961
- otherwise breaches any obligation under the Agreement, becomes insolvent or
962
- ceases doing business in the ordinary course. Vaadin may also stop providing
963
- Subscriptions or Services to Customer if Vaadin is investigating suspected
964
- misuse. If Customer’s breach is capable of being remedied, the Agreement may be
965
- terminated only if Customer has not rectified its breach within seven (7) days
966
- from the written notice of Vaadin.
967
-
968
- 20.3.2. If Customer terminates the Agreement, no pre-paid Subscription or
969
- Service fees will be returned. If Vaadin terminates the Agreement prematurely,
970
- excluding termination due to Customer’s breach of any obligations under the
971
- Agreement, pre-paid Service fees will be refunded in proportion to non-rendered
972
- Services. All accrued Service fees shall be invoiced and paid upon termination
973
- of the Agreement within 45 days.
974
-
975
- 21. Survival
976
- 21.1. Any sections of the Agreement containing provisions on Intellectual
977
- Property Rights, licensing restrictions, confidentiality, use of name,
978
- non-solicitation, warranties and warranty disclaimers, limitations of
979
- liability, audits rights, governing law and jurisdiction, and any term of the
980
- Agreement which, by its nature, is intended to survive termination or
981
- expiration, will remain in effect following any termination or expiration if
982
- the Agreement, as will Customer’s obligation to pay any fees accrued and owing
983
- to Vaadin as of termination or expiration.
984
-
985
- 22. Warranties
986
- 22.1. LICENSED SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND
987
- EXPRESS OR IMPLIED, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
988
- EXCEPT AS EXPRESSLY PROVIDED IN THESE COMMERCIAL TERMS, NEITHER PARTY MAKES ANY
989
- WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED
990
- WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR
991
- PURPOSE, ANY IMPLIED WARRANTY THAT ANY SOFTWARE, PRODUCT OR SERVICE WILL MEET
992
- ALL NEEDS AND EXPECTATIONS, BE ERROR-FREE, OR BE OF CERTAIN CONDITION, QUALITY
993
- OR DURABILITY, OR FUNCTION OR PERFORM IN A CERTAIN WAY. ALL SUCH WARRANTIES,
994
- CONDITIONS, UNDERTAKINGS AND TERMS ARE HEREBY EXCLUDED.
995
-
996
- 23. Limitation of Liability
997
- 23.1. VAADIN AND ITS AFFILIATES AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY
998
- INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING BUT
999
- NOT LIMITED TO BUSINESS INTERRUPTION, LOSS OF DATA, LOSS OF PROFITS, LOSS OF
1000
- REVENUES, LOSS OF BUSINESS OPPORTUNITIES AND LOSS OF GOODWILL, OR FOR DAMAGES
1001
- CAUSED TO THIRD PARTIES OR BY THE PURCHASE OF REPLACEMENT PRODUCTS OR SERVICES,
1002
- HOWSOEVER CAUSED, EVEN IF THEY HAVE BEEN ADVISED OF OR SHOULD HAVE FORESEEN
1003
- SUCH DAMAGES.
1004
-
1005
- 23.2. TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF
1006
- A PARTY TOWARDS THE OTHER PARTY IN RELATION TO THE AGREEMENT IS LIMITED TO A
1007
- MAXIMUM OF 50 % OF THE PRICE PAYABLE FOR THE AGREED SUBSCRIPTION, PRODUCT OR
1008
- SERVICE DIRECTLY RELATED TO THE CAUSE OF ACTION ASSERTED UNDER THE RELEVANT
1009
- AGREEMENT. IN CASE OF SUBSCRIPTIONS, THE AFOREMENTIONED 50 % LIMIT IS
1010
- CALCULATED BASED ON THE SUBSCRIPTION FEE FOR THE MOST RECENT SUBSCRIPTION TERM.
1011
- IN CASE OF CONSULTING CARRIED OUT OUTSIDE A SUBSCRIPTION, THE AFOREMENTIONED 50
1012
- % LIMIT IS CALCULATED BASED ON THE TOTAL VALUE OF THE CONSULTING UNDER THE
1013
- RELEVANT SOW.
1014
-
1015
- 23.3. THIS LIMITATION OF LIABILITY SHALL APPLY REGARDLESS OF THE CAUSE OF
1016
- ACTION OR LEGAL THEORY PLED OR ASSERTED, INCLUDING NEGLIGENCE, TORT, BREACH OF
1017
- CONTRACT AND WARRANTY.
1018
-
1019
- 24. Statute of Limitation
1020
- 24.1. The Parties agree that any action in relation to an alleged breach of the
1021
- Agreement shall be commenced within one (1) year of the date of the breach,
1022
- without regard to the date the breach is discovered. Any action not brought
1023
- within that one (1) year time period shall be barred, without regard to any
1024
- other limitations period set forth by law or statute.
1025
-
1026
- 25. Complaints
1027
- 25.1. If at any time a Customer User would like to discuss with Vaadin how the
1028
- Subscriptions or Services can be improved or if a Customer User has a complaint
1029
- about the Subscriptions or Services, such Customer User is invited to contact
1030
- the Vaadin contact person identified in the Agreement. Vaadin will investigate
1031
- any complaints promptly and do what it can to resolve the difficulties.
1032
-
1033
- 26. Governing Law and Jurisdiction
1034
- 26.1. For customers domiciled in the United States
1035
- 26.1.1. If Customer’s domicile is in the United States, the Agreement shall be
1036
- governed by and construed in accordance with the substantive laws of the State
1037
- of California. The Agreement shall be construed and enforced without regard to
1038
- the United Nations Convention on the International Sale of Goods (CISG). Any
1039
- dispute or controversy or claim arising out of or relating to the Agreement, or
1040
- the breach, termination or validity thereof, shall be resolved by final and
1041
- binding arbitration in accordance with the International Chamber of Commerce
1042
- Rules of Arbitration, by one (1) arbitrator appointed according to the
1043
- aforementioned rules. The arbitration shall be conducted in the English
1044
- language in San Francisco, California, United States.
1045
-
1046
- 26.2. For customers domiciled outside the United States
1047
- 26.2.1. If Customer’s domicile is outside the United States, the Agreement
1048
- shall be governed by and construed in accordance with the substantive laws of
1049
- Finland, excluding its choice of law provisions and the United Nations
1050
- Convention on Contracts for the International Sale of Goods (CISG). Any
1051
- dispute, controversy or claim arising out of or relating to the Agreement, or
1052
- the breach, termination or validity thereof, shall be finally settled by
1053
- arbitration in accordance with the Arbitration Rules of the Finland Chamber of
1054
- Commerce. The number of arbitrators shall be one. The seat of arbitration shall
1055
- be Turku, Finland. The language of the arbitration shall be English.
1056
-
1057
- 26.3. Waiver of Jury Trial
1058
- 26.3.1. UNLESS OTHERWISE EXPRESSLY STATED IN THE AGREEMENT OR ANY SOW
1059
- INCORPORATED IN THE AGREEMENT, THE PARTIES WAIVE ANY RIGHT TO A JURY TRIAL IN
1060
- ANY PROCEEDING ARISING OUT OF OR RELATED TO THE AGREEMENT OR THE SUBSCRIPTIONS,
1061
- PRODUCTS AND SERVICES PROVIDED HEREUNDER.
1062
-
1063
- 27. Miscellaneous
1064
- 27.1. Force Majeure
1065
- 27.1.1. Except for the obligation to pay sums due hereunder, neither Party
1066
- shall be responsible for defaults, delays or failures in performance of the
1067
- Agreement (including, without limitation, war or insurrection, earthquake,
1068
- flood or other similar natural catastrophe, pandemics, interruptions in general
1069
- traffic, data communication or supply of electricity, technical malfunctions,
1070
- denial-of-service attacks, computer errors, corruption or loss of information,
1071
- import or export embargo, strike, lockout, boycott or other similar industrial
1072
- action) resulting from acts, events, circumstances or causes beyond its
1073
- control, including also a force majeure encountered by a subcontractor of a
1074
- Party.
1075
-
1076
- 27.2. Entire Agreement and Order of Precedence
1077
- 27.2.1. The Agreement, including within limitation the Order or SOW, these
1078
- Commercial Terms and any other appendices, comprise the entire agreement
1079
- between Customer and Vaadin and supersedes all prior or contemporaneous
1080
- negotiations, discussions or agreements, whether written or oral, between the
1081
- parties regarding the subject matter of the Agreement.
1082
-
1083
- 27.2.2. In case of discrepancies between the documents constituting part of the
1084
- Agreement, the following order of precedence shall apply: (i) the Order, SOW or
1085
- other mutually signed Agreement document, (ii) these Commercial Terms, (iii)
1086
- other appendices of the Agreement (the appendices are applied as mutually
1087
- supplementary).
1088
-
1089
- 27.3. Notices
1090
- 27.3.1. Notices and communications shall be in writing and deemed served when
1091
- received by hand delivery, certified mail (return receipt requested), by
1092
- recognized overnight courier or by e-mail that is replied to by a contact
1093
- person of the other Party.
1094
-
1095
- 27.4. No Waiver
1096
- 27.4.1. The failure of a Party to exercise any right or privilege arising out
1097
- of the Agreement shall not preclude it from requiring that the other Party
1098
- fully performs its obligations and shall not preclude the Party from exercising
1099
- such a right or privilege at any time.
1100
-
1101
- 27.5. Headings
1102
- 27.5.1. The headings in these Commercial Terms are for the convenience of the
1103
- Parties only and are not intended to define or limit the scope or
1104
- interpretation of the Commercial Terms or any provision hereof.
1105
-
1106
- 27.6. Severability
1107
- 27.6.1. If any provision of the Agreement shall be held invalid, illegal or
1108
- unenforceable, the remaining provisions shall not be affected or impaired.
1109
-
1110
- 27.7. Export Control
1111
- 27.7.1. The Licensed Software may be subject to import and export controls in
1112
- other countries. Customer agrees to strictly comply with all applicable import
1113
- and export regulations and acknowledge that Customer has the responsibility to
1114
- obtain licenses to export, re-export, transfer or import Licensed Software.
1115
-
1116
- 27.8. Assignment
1117
- 27.8.1. Neither Party shall have the right to assign the Agreement to a third
1118
- party without the prior written consent of the other Party. However, Vaadin
1119
- shall have the right to assign the Agreement and the rights and obligations
1120
- contained therein to a company belonging to the same group of companies as
1121
- Vaadin, and to a third party to which the business of Vaadin is transferred.
1122
- Furthermore, Vaadin may assign its rights to amounts payable to it under the
1123
- Agreement.
1124
-
1125
- 27.9. Language
1126
- 27.9.1. The official text of the Agreement, any notices given, or accounts or
1127
- statements required hereby shall be in English.
1128
-
1129
- 27.10. Changes to these Commercial Terms
1130
- 27.10.1 Vaadin may change these Commercial Terms at any time, upon thirty (30)
1131
- days prior written notice. The changed Commercial Terms shall apply to any new
1132
- Orders and Agreements entered into after the effective date of the change. As
1133
- regards Subscriptions, the changed Commercial Terms shall apply from the
1134
- beginning of a renewed Subscription term, provided that Vaadin has notified
1135
- Customer of the changed Commercial Terms no less than thirty (30) days prior to
1136
- the renewal of the Subscription. If Customer does not agree to the amendment,
1137
- it may terminate the affected Agreement by providing written notice to Vaadin
1138
- prior to the effective date of the change (unless Vaadin decides to cancel the
1139
- respective amendment before such effective date, in which case no termination
1140
- right exists). Otherwise, the Agreement may be modified only by an express
1141
- written agreement executed by authorized representatives of each Party.
1
+ This program is available under Vaadin Commercial License and Service Terms.
2
+ See https://vaadin.com/commercial-license-and-service-terms for the full
3
+ license.