@trii/types 2.10.761 → 2.10.762

package/dist/Automations/Events/Event.d.ts

@@ -1,8 +1,8 @@
 import { AutomationCustomer, AutomationJsonObject, AutomationJsonSchema, AutomationResourceReference, AutomationSourceApplication } from '../Common';
 export declare const AUTOMATION_MESSAGE_SCHEMAS: {
-    readonly DOMAIN_EVENT_V1: "automations.domain-event/v1";
-    readonly START_REQUEST_V1: "automations.start-request/v1";
-    readonly EXECUTION_WORK_ITEM_V1: "automations.execution.work-item/v1";
+    readonly DOMAIN_EVENT_V1: 'automations.domain-event/v1';
+    readonly START_REQUEST_V1: 'automations.start-request/v1';
+    readonly EXECUTION_WORK_ITEM_V1: 'automations.execution.work-item/v1';
 };
 export interface AutomationEventDefinition {
     eventType: string;

package/dist/Contacts/CommunicationEndpoint.d.ts

@@ -9,22 +9,22 @@ export declare enum CommunicationEndpointKind {
  */
 export declare const providerIdentityNamespaces: {
     readonly meta: {
-        readonly instagramUser: "instagram_user";
-        readonly messengerUser: "messenger_user";
-        readonly whatsappUser: "whatsapp_user";
+        readonly instagramUser: 'instagram_user';
+        readonly messengerUser: 'messenger_user';
+        readonly whatsappUser: 'whatsapp_user';
     };
     readonly telegram: {
-        readonly user: "user";
-        readonly chat: "chat";
+        readonly user: 'user';
+        readonly chat: 'chat';
     };
     readonly trii: {
-        readonly webchatVisitor: "webchat_visitor";
+        readonly webchatVisitor: 'webchat_visitor';
     };
     readonly mercadolibre: {
-        readonly buyer: "buyer";
+        readonly buyer: 'buyer';
     };
     readonly google: {
-        readonly businessMessagesUser: "business_messages_user";
+        readonly businessMessagesUser: 'business_messages_user';
     };
 };
 export type KnownIdentityProvider = keyof typeof providerIdentityNamespaces;

package/dist/Conversations/Classifications/ConversationClassificationEvents.d.ts

@@ -1,7 +1,7 @@
 import type { ConversationClassificationEvaluationStatus } from './ConversationClassificationEvaluation';
 export declare const CONVERSATION_CLASSIFICATION_EVENT_TYPES: {
-    readonly CONVERSATION_RESOLVED_FOR_EVALUATION: "conversation.resolved-for-classification";
-    readonly EVALUATION_FINISHED: "conversation.classification-evaluation-finished";
+    readonly CONVERSATION_RESOLVED_FOR_EVALUATION: 'conversation.resolved-for-classification';
+    readonly EVALUATION_FINISHED: 'conversation.classification-evaluation-finished';
 };
 export declare const CONVERSATION_CLASSIFICATION_EVENT_SCHEMA_VERSION: 1;
 /**

package/dist/Conversations/Conversation.d.ts

@@ -258,35 +258,35 @@ export type ConversationAssignmentSnapshot = {
     offerExpiresAt?: never;
     assignedAt?: never;
     acceptedAt?: never;
-} | QueuedConversationAssignmentBase & {
+} | (QueuedConversationAssignmentBase & {
     status: 'queued' | 'routing';
     owner: NoConversationOwner;
     offeredAt?: never;
     offerExpiresAt?: never;
     assignedAt?: never;
     acceptedAt?: never;
-} | QueuedConversationAssignmentBase & {
+}) | (QueuedConversationAssignmentBase & {
     status: 'offered';
     owner: UserConversationOwner;
     offeredAt: Date;
     offerExpiresAt?: Date;
     assignedAt?: never;
     acceptedAt?: never;
-} | QueuedConversationAssignmentBase & {
+}) | (QueuedConversationAssignmentBase & {
     status: 'assigned';
     owner: UserConversationOwner;
     offeredAt?: Date;
     offerExpiresAt?: Date;
     assignedAt: Date;
     acceptedAt?: never;
-} | QueuedConversationAssignmentBase & {
+}) | (QueuedConversationAssignmentBase & {
     status: 'accepted';
     owner: UserConversationOwner;
     offeredAt?: Date;
     offerExpiresAt?: Date;
     assignedAt: Date;
     acceptedAt: Date;
-};
+});
 export type ActorType = 'user' | 'contact' | 'bot' | 'flow' | 'system';
 export type ParticipantRole = 'owner' | 'collaborator' | 'follower' | 'mentioned' | 'supervisor' | 'bot' | 'flow' | 'historical';
 export type ConversationEventType = 'conversation_created' | 'queued' | 'assigned' | 'accepted' | 'transferred' | 'consult_requested' | 'collaborator_added' | 'participant_added' | 'participant_removed' | 'participation_abandoned' | 'follow_started' | 'follow_stopped' | 'message_sent' | 'message_received' | 'internal_note_added' | 'bot_started' | 'bot_finished' | 'flow_started' | 'flow_finished' | 'status_changed' | 'resolved' | 'reopened' | 'sla_warning' | 'sla_breached' | 'sla_started' | 'sla_paused' | 'sla_resumed' | 'sla_met' | 'sla_overridden';
@@ -320,15 +320,15 @@ interface ConversationSubscriptionBase {
  * A subscription is persistent product intent. Assignment or participation
  * visibility must not create it unless an explicit auto-follow policy applies.
  */
-export type ConversationSubscription = ConversationSubscriptionBase & {
+export type ConversationSubscription = (ConversationSubscriptionBase & {
     status: 'following';
     followedAt: Date;
     unfollowedAt?: never;
-} | ConversationSubscriptionBase & {
+}) | (ConversationSubscriptionBase & {
     status: 'unfollowed';
     followedAt: Date;
     unfollowedAt: Date;
-};
+});
 export interface PutConversationSubscriptionRequest {
     expectedVersion?: number;
     notifications: ConversationSubscriptionNotifications;

package/dist/Conversations/Routing.d.ts

@@ -18,27 +18,27 @@ export interface PartyOwnerAssigneeResolver {
     mode: 'prefer' | 'required';
 }
 export type QueueOwnerAssigneeResolver = PartyOwnerAssigneeResolver;
-export type QueueRoutingPolicy = QueueRoutingPolicyBase & {
+export type QueueRoutingPolicy = (QueueRoutingPolicyBase & {
     distributionMode: 'shared';
     strategy?: never;
     ownerResolver?: never;
-} | QueueRoutingPolicyBase & {
+}) | (QueueRoutingPolicyBase & {
     distributionMode: 'manual_pull';
     strategy?: never;
     ownerResolver?: never;
-} | QueueRoutingPolicyBase & {
+}) | (QueueRoutingPolicyBase & {
     distributionMode: 'exclusive';
     strategy: QueueRoutingStrategy;
-    ownerResolver?: undefined | PartyOwnerAssigneeResolver & {
+    ownerResolver?: undefined | (PartyOwnerAssigneeResolver & {
         mode: 'prefer';
-    };
-} | QueueRoutingPolicyBase & {
+    });
+}) | (QueueRoutingPolicyBase & {
     distributionMode: 'exclusive';
     strategy?: never;
     ownerResolver: PartyOwnerAssigneeResolver & {
         mode: 'required';
     };
-};
+});
 export type QueueRoutingConfig = QueueRoutingPolicy & {
     queueId: string;
     spaceId: string;
@@ -125,15 +125,15 @@ export type PartyOwnerAssigneeEvaluation = {
     }>;
     outcome: 'selected';
     nextStep?: never;
-} | FailedPartyOwnerEvaluation & {
+} | (FailedPartyOwnerEvaluation & {
     type: 'party_owner';
     mode: 'prefer';
     nextStep: 'strategy';
-} | FailedPartyOwnerEvaluation & {
+}) | (FailedPartyOwnerEvaluation & {
     type: 'party_owner';
     mode: 'required';
     nextStep: 'fallback';
-};
+});
 export interface RoutingDecision {
     decisionId: string;
     spaceId: string;

package/dist/Events/DomainEventTypes.d.ts

@@ -9,39 +9,39 @@
  */
 export declare const DOMAIN_EVENT_TYPES: {
     readonly AUTOMATIONS: {
-        readonly MANUAL: "automations.manual";
-        readonly SCHEDULE_TICK: "automations.schedule.tick";
+        readonly MANUAL: 'automations.manual';
+        readonly SCHEDULE_TICK: 'automations.schedule.tick';
     };
     readonly CONTACTS: {
-        readonly CONTACT_CREATED: "contacts.contact.created";
-        readonly BUSINESS_CREATED: "contacts.business.created";
-        readonly PROPERTY_CHANGED: "contacts.property.changed";
-        readonly TAG_ADDED: "contacts.tag.added";
-        readonly TAG_REMOVED: "contacts.tag.removed";
-        readonly PROPERTY_DATE_REACHED: "contacts.property.date_reached";
+        readonly CONTACT_CREATED: 'contacts.contact.created';
+        readonly BUSINESS_CREATED: 'contacts.business.created';
+        readonly PROPERTY_CHANGED: 'contacts.property.changed';
+        readonly TAG_ADDED: 'contacts.tag.added';
+        readonly TAG_REMOVED: 'contacts.tag.removed';
+        readonly PROPERTY_DATE_REACHED: 'contacts.property.date_reached';
     };
     readonly CONVERSATIONS: {
-        readonly CONVERSATION_CREATED: "conversations.conversation.created";
-        readonly CONVERSATION_CLOSED: "conversations.conversation.closed";
-        readonly MESSAGE_RECEIVED: "conversations.message.received";
-        readonly AGENT_INTERVENED: "conversations.agent.intervened";
+        readonly CONVERSATION_CREATED: 'conversations.conversation.created';
+        readonly CONVERSATION_CLOSED: 'conversations.conversation.closed';
+        readonly MESSAGE_RECEIVED: 'conversations.message.received';
+        readonly AGENT_INTERVENED: 'conversations.agent.intervened';
     };
     readonly TICKETS: {
-        readonly CREATED: "tickets.created";
-        readonly STATUS_CHANGED: "tickets.status_changed";
-        readonly PRIORITY_CHANGED: "tickets.priority_changed";
-        readonly ASSIGNED: "tickets.assigned";
-        readonly CUSTOMER_REPLIED: "tickets.customer_replied";
-        readonly SLA_WARNING: "tickets.sla_warning";
-        readonly SLA_BREACHED: "tickets.sla_breached";
-        readonly CLOSED: "tickets.closed";
-        readonly REOPENED: "tickets.reopened";
+        readonly CREATED: 'tickets.created';
+        readonly STATUS_CHANGED: 'tickets.status_changed';
+        readonly PRIORITY_CHANGED: 'tickets.priority_changed';
+        readonly ASSIGNED: 'tickets.assigned';
+        readonly CUSTOMER_REPLIED: 'tickets.customer_replied';
+        readonly SLA_WARNING: 'tickets.sla_warning';
+        readonly SLA_BREACHED: 'tickets.sla_breached';
+        readonly CLOSED: 'tickets.closed';
+        readonly REOPENED: 'tickets.reopened';
     };
     readonly FORMS: {
-        readonly SUBMITTED: "forms.submitted";
+        readonly SUBMITTED: 'forms.submitted';
     };
     readonly INTEGRATIONS: {
-        readonly WEBHOOK_RECEIVED: "integrations.webhook.received";
+        readonly WEBHOOK_RECEIVED: 'integrations.webhook.received';
     };
 };
 type Values<T> = T extends unknown ? T[keyof T] : never;

package/dist/Tickets/Api.d.ts

@@ -61,3 +61,19 @@ export interface IAssignTicketDto {
     assignedGroupId?: string;
 }
 export type TicketPage = ITicketCursorResponse<ITicket>;
+/** One ticket waiting in a work queue, as listed by GET /routing/queues/{id}/work. */
+export interface ITicketQueueWorkItem {
+    ticket: ITicket;
+    enqueuedAt: Date;
+    /** 1-based position in the queue's configured order across pages. */
+    position: number;
+}
+/** Body of GET /routing/queues/{id}/work. Only members of the queue's groups may read it. */
+export type ITicketQueueWorkPage = ITicketCursorResponse<ITicketQueueWorkItem>;
+/**
+ * Body of POST /tickets/{id}/routing/pull: an agent who belongs to one of the
+ * queue's groups takes a QUEUED ticket. Pulling is an implicit accept.
+ */
+export interface IPullTicketDto {
+    expectedVersion: number;
+}

package/dist/src/Common/Channels/Channel.d.ts

@@ -37,16 +37,6 @@ interface IChannelInfo {
      */
     status?: string;
 }
-/**
- * Fallback routing used only when no published Flow entry point matches the
- * channel, or when the selected Flow cannot produce a valid disposition.
- *
- * Flow-to-channel bindings remain authoritative in FlowEntryPoint.
- */
-interface ChannelConversationRoutingConfig {
-    /** Stable id of a ConversationQueue in the same space as the channel. */
-    defaultQueueId: string;
-}
 interface IChannel {
     id?: string | null;
     spaceId?: string | null;
@@ -54,28 +44,13 @@ interface IChannel {
     description?: string | null;
     type?: ChannelType | null;
     permissions?: Permission[] | null;
-    /**
-     * @deprecated Legacy channel assignment configuration. Use QueueRoutingConfig.
-     */
     assignTo?: ConversationAssigned;
-    /**
-     * @deprecated Legacy channel assignment configuration. Use QueueRoutingConfig.
-     */
     assignMethod: AssignMethod;
-    /**
-     * @deprecated Ownership is produced by the routing decision.
-     */
     assignToOwner?: boolean;
     /**
      * habilita la creacion de conversaciones para este canal, si esta en false, los mensajes entrantes no generaran conversaciones
      */
     conversationsEnabled: boolean | false;
-    /**
-     * Default Queue for newly-created conversations that are not handled by a
-     * Flow. Store only the Queue id; Queue configuration remains authoritative
-     * in the Conversations domain.
-     */
-    conversationRouting?: ChannelConversationRoutingConfig | null;
     /**
      * Gets or sets a value indicating whether webhook notifications are enabled.
      * Redirects incoming messages to the specified webhook URL when set to true.
@@ -121,4 +96,4 @@ declare enum channelStatus {
     SUSPENDED = 7,
     CONFIGURATION_PENDING = 9
 }
-export { IChannel, IChannelInfo, ChannelConversationRoutingConfig, channelStatus, MessagingAvailability };
+export { IChannel, IChannelInfo, channelStatus, MessagingAvailability };

package/dist/src/Contacts/contacts.d.ts

@@ -14,7 +14,7 @@ export interface IBusiness {
     counters?: ICounters;
     name: string;
     imageUrl: string;
-    ownerUserId?: string;
+    owner?: string;
     membersId: string[];
     members: IContactInfo[];
     phones: IContactAddress[];
@@ -54,7 +54,7 @@ export interface IContact {
     lastName: string;
     imageUrl: string;
     birthDate?: Date | null;
-    ownerUserId?: string;
+    owner?: string;
     businessId?: string;
     businessName?: string;
     phones: IContactAddress[];

package/dist/src/Conversations/Conversation.d.ts

@@ -4,16 +4,16 @@ import { GroupInfo } from "./Groups/Group";
 import { Channels } from "../Common/index";
 import { IContactAddress, IContactInfo } from "../Contacts/contacts";
 import { IEnding } from "./Ending";
-import { ChatType } from "../Chats/Chat";
 export interface IConversation {
     id: string;
+    /**only for Front-End */
+    idLocal?: number;
     spaceId: string;
-    version: number;
-    /** @deprecated Use assignment.owner. */
     type: ChatType;
-    /**only for Front-End */
+    ownerId: string;
     chatName: string;
     chatImage: string;
+    chatMembers: IChatMemeber[];
     chatMembersCount: number;
     whatsappGroupInfo?: IWhatsAppGroupInfo;
     contactInfo?: IContactInfo;
@@ -21,55 +21,48 @@ export interface IConversation {
     remoteAddress: string;
     remoteAddressId: string;
     channelInfo: Channels.IChannelInfo;
-    status: ConversationStatus;
-    priority: 'low' | 'normal' | 'high' | 'urgent';
-    assignment: ConversationAssignmentSnapshot;
-    /** @deprecated Use owner and assignment.*/
-    assignedTo?: ConversationAssigned;
-    sla: {
-        status: 'none' | 'running' | 'warning' | 'breached' | 'met';
-        deadlineAt?: Date;
-        policyId?: string;
-        version: number;
-    };
     lastMessage: string;
     lastMessageId?: string;
     newMessagesCount: number;
     newMessagesUnread: boolean;
-    lastActivityAt: Date;
-    lastCustomerActivityAt?: Date;
-    lastAgentActivityAt?: Date;
     labels: ILabel[];
     pinned: boolean;
-    /** @deprecated A transfer is represented by an event and the resulting current state. */
     transferBy?: string;
-    /** @deprecated A transfer is represented by an event and the resulting current state. */
     transferTo?: ConversationAssigned;
     expired: boolean;
-    /** @deprecated Expiration does not own a separate assignment snapshot.*/
     expiredAssignedTo: ConversationAssigned;
+    status: ConversationSatus;
+    assignedTo?: ConversationAssigned;
     participants: UserInfo[];
     archived: boolean;
-    spam: boolean;
     externalMessagingWindowEndAt?: Date;
     workflowId?: string;
     botStatus: ConversationBotStatus;
     botVars: ConversationBotVar[];
     metadata: IConversationMetadata;
     /** Domain objects discussed or served by this conversation. */
+    contextReferences?: IConversationContextReference[];
+    finalizedAt: Date;
+    finalizedBy?: string;
     finalizedOnWebChat: Date;
     ending?: IEnding;
     qualityEvaluation?: IInteractionQualityEvaluation;
     reOpenAt?: Date;
-    reOpenByUserId?: string;
-    reOpenPolicyId?: string;
     createdAt: Date;
     updatedAt: Date;
-    resolvedAt?: Date;
-    resolvedByUserId?: string;
-    resolutionReasonId?: string;
-    finalizedAt: Date;
-    finalizedBy?: string;
+}
+export declare enum ConversationContextType {
+    TICKET = "TICKET",
+    CONVERSATION = "CONVERSATION",
+    LEAD = "LEAD",
+    DEBT = "DEBT"
+}
+export interface IConversationContextReference {
+    entityType: ConversationContextType;
+    entityId: string;
+    role?: string;
+    linkedAt: Date;
+    linkedBy?: string;
 }
 export interface IWhatsAppGroupInfo {
     whatsappGroupId: string;
@@ -129,14 +122,29 @@ export declare enum ConversationBotStatus {
     FINALIZED = 4,
     CANCELED = 5
 }
-export interface ConversationBotVar {
+export declare class ConversationBotVar {
     title: string;
     value: string;
 }
-/**
- * @deprecated Legacy channel assignment configuration. Use QueueRoutingConfig.
- */
-export interface ConversationAssigned {
+export declare enum ChatType {
+    /**Conversation with a external channel/contact */
+    EXTERNAL = 0,
+    /**messages between two users */
+    DIRECT = 1,
+    /**messages between multiple users */
+    GROUP = 2,
+    /**Messages to discuss a conversation */
+    DISCUSS_CONVERSATION = 11,
+    /**Messages to discuss a ticket */
+    DISCUSS_TICKET = 12
+}
+export interface IChatMemeber {
+    joinTimeStamp: Date;
+    isAdmin: boolean;
+    userId: string;
+    user: UserInfo;
+}
+export declare class ConversationAssigned {
     groupInfo?: GroupInfo;
     userInfo?: UserInfo;
     userIds?: string[];
@@ -145,216 +153,15 @@ export declare enum ConversationDirection {
     INBOUND = 1,
     OUTBOUND = 2
 }
-/**
- * @deprecated Use QueueDistributionMode and QueueRoutingStrategy.
- */
+export declare enum ConversationSatus {
+    NEW = 1,
+    ACTIVE = 2,
+    FINALIZED = 3,
+    ARCHIVED = 4
+}
 export declare enum AssignMethod {
     ALL = 0,
     ROUND_ROBIN = 1,
     RANDOM = 2,
     LEAST_BUSY = 3
 }
-export declare enum ConversationStatus {
-    NEW = 1,
-    OPEN = 2,
-    ACTIVE = 2,// Alias for OPEN
-    RESOLVED = 3,
-    FINALIZED = 3,// Alias for RESOLVED
-    WAITING = 10
-}
-export type InboxViewId = 'pending' | 'following' | 'sla_warning' | 'sla_breached' | 'team_sla_breached' | 'resolved';
-export type OwnerType = 'user' | 'bot' | 'flow' | 'none';
-export interface NoConversationOwner {
-    type: 'none';
-    id?: never;
-    displayName?: never;
-    avatarUrl?: never;
-}
-export interface UserConversationOwner {
-    type: 'user';
-    id: ID;
-    displayName?: string;
-    avatarUrl?: string;
-}
-export interface BotConversationOwner {
-    type: 'bot';
-    id: ID;
-    displayName?: string;
-    avatarUrl?: string;
-}
-export interface FlowConversationOwner {
-    type: 'flow';
-    id: ID;
-    displayName?: string;
-    avatarUrl?: string;
-}
-export type ConversationOwner = NoConversationOwner | UserConversationOwner | BotConversationOwner | FlowConversationOwner;
-export type ConversationAssignmentStatus = 'unrouted' | 'queued' | 'routing' | 'offered' | 'assigned' | 'accepted';
-export type ConversationAssignmentSource = 'routing' | 'manual' | 'transfer' | 'requeue';
-interface QueuedConversationAssignmentBase {
-    assignmentId: ID;
-    queueId: ID;
-    source: ConversationAssignmentSource;
-    queuedAt: Date;
-    lastRoutingDecisionId?: ID;
-}
-export type ConversationAssignmentSnapshot = {
-    status: 'unrouted';
-    assignmentId?: never;
-    queueId?: never;
-    owner: NoConversationOwner | BotConversationOwner | FlowConversationOwner;
-    source?: never;
-    queuedAt?: never;
-    lastRoutingDecisionId?: never;
-    offeredAt?: never;
-    offerExpiresAt?: never;
-    assignedAt?: never;
-    acceptedAt?: never;
-} | (QueuedConversationAssignmentBase & {
-    status: 'queued' | 'routing';
-    owner: NoConversationOwner;
-    offeredAt?: never;
-    offerExpiresAt?: never;
-    assignedAt?: never;
-    acceptedAt?: never;
-}) | (QueuedConversationAssignmentBase & {
-    status: 'offered';
-    owner: UserConversationOwner;
-    offeredAt: Date;
-    offerExpiresAt?: Date;
-    assignedAt?: never;
-    acceptedAt?: never;
-}) | (QueuedConversationAssignmentBase & {
-    status: 'assigned';
-    owner: UserConversationOwner;
-    offeredAt?: Date;
-    offerExpiresAt?: Date;
-    assignedAt: Date;
-    acceptedAt?: never;
-}) | (QueuedConversationAssignmentBase & {
-    status: 'accepted';
-    owner: UserConversationOwner;
-    offeredAt?: Date;
-    offerExpiresAt?: Date;
-    assignedAt: Date;
-    acceptedAt: Date;
-});
-export type ActorType = 'user' | 'contact' | 'bot' | 'flow' | 'system';
-export type ParticipantRole = 'owner' | 'collaborator' | 'follower' | 'mentioned' | 'supervisor' | 'bot' | 'flow' | 'historical';
-export type ConversationEventType = 'conversation_created' | 'queued' | 'assigned' | 'accepted' | 'transferred' | 'consult_requested' | 'collaborator_added' | 'participant_added' | 'participant_removed' | 'participation_abandoned' | 'follow_started' | 'follow_stopped' | 'message_sent' | 'message_received' | 'internal_note_added' | 'bot_started' | 'bot_finished' | 'flow_started' | 'flow_finished' | 'status_changed' | 'resolved' | 'reopened' | 'sla_warning' | 'sla_breached' | 'sla_started' | 'sla_paused' | 'sla_resumed' | 'sla_met' | 'sla_overridden';
-export type ID = string;
-export type ConversationSubscriptionSource = 'manual' | 'assigned' | 'participated' | 'mentioned' | 'supervisor' | 'rule';
-export type ConversationSubscriptionNotificationEvent = 'customer_message' | 'internal_mention' | 'assignment_change' | 'acceptance' | 'resolution' | 'reopen';
-export type ConversationSubscriptionNotifications = {
-    mode: 'all' | 'muted';
-    events?: never;
-} | {
-    mode: 'custom';
-    events: [
-        ConversationSubscriptionNotificationEvent,
-        ...ConversationSubscriptionNotificationEvent[]
-    ];
-};
-interface ConversationSubscriptionBase {
-    id: ID;
-    spaceId: string;
-    conversationId: ID;
-    userId: ID;
-    source: ConversationSubscriptionSource;
-    notifications: ConversationSubscriptionNotifications;
-    createdAt: Date;
-    updatedAt: Date;
-    version: number;
-}
-/**
- * Current following state for one user/conversation pair.
- *
- * A subscription is persistent product intent. Assignment or participation
- * visibility must not create it unless an explicit auto-follow policy applies.
- */
-export type ConversationSubscription = (ConversationSubscriptionBase & {
-    status: 'following';
-    followedAt: Date;
-    unfollowedAt?: never;
-}) | (ConversationSubscriptionBase & {
-    status: 'unfollowed';
-    followedAt: Date;
-    unfollowedAt: Date;
-});
-export type InboxVisibilityReason = 'manual_follow' | 'assigned_to_user' | 'shared_queue_member' | 'queue_claimable' | 'active_participant' | 'sla_warning_owner' | 'sla_breached_owner' | 'supervised_queue_sla' | 'supervisor_escalation' | 'resolved_visible';
-export interface ConversationInboxSnapshot {
-    interactionKind: 'private' | 'wall_post' | 'comment' | 'mention';
-    channelType: string;
-    contact: {
-        id?: ID;
-        displayName: string;
-        initials?: string;
-    };
-    status: ConversationStatus;
-    owner: ConversationOwner;
-    queueId?: ID;
-    preview?: string;
-    unreadCount: number;
-    priority: 'low' | 'normal' | 'high' | 'urgent';
-    sla: {
-        status: 'none' | 'running' | 'warning' | 'breached' | 'met';
-        deadlineAt?: Date;
-    };
-    lastActivityAt: Date;
-}
-/**
- * Membership of one materialized conversation in one logical inbox view.
- *
- * visibilityReasons has set semantics: values must be unique and non-empty.
- * Removing one reason preserves the view while at least one reason remains.
- */
-export interface UserInboxItemView {
-    viewId: InboxViewId;
-    visibilityReasons: [
-        InboxVisibilityReason,
-        ...InboxVisibilityReason[]
-    ];
-    requiresAction: boolean;
-}
-/**
- * Materialized read model. There is exactly one document for each
- * spaceId + userId + conversationId tuple.
- *
- * views must contain unique viewId values. Delete the document when the last
- * view is removed.
- */
-export interface UserInboxItemDocument {
-    id: ID;
-    spaceId: ID;
-    userId: ID;
-    conversationId: ID;
-    views: UserInboxItemView[];
-    snapshot: ConversationInboxSnapshot;
-    pinned: boolean;
-    priorityScore: number;
-    sortAt: Date;
-    conversationVersion: number;
-    subscriptionVersion?: number;
-    projectionVersion: number;
-    lastSourceEventId: ID;
-    projectedAt: Date;
-}
-/**
- * Materialized counters for exactly one user/view pair.
- *
- * total and requiresAction count conversations, never visibility reasons.
- * unread counts conversations whose snapshot.unreadCount is greater than zero,
- * not the number of unread messages.
- */
-export interface UserInboxCounterDocument {
-    id: ID;
-    spaceId: ID;
-    userId: ID;
-    viewId: InboxViewId;
-    total: number;
-    requiresAction: number;
-    unread: number;
-    projectionVersion: number;
-    updatedAt: Date;
-}
-export {};