@trii/types 2.10.729 → 2.10.730

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Files changed (144) hide show
  1. package/dist/Automations/Events/Event.d.ts +3 -3
  2. package/dist/Contacts/CommunicationEndpoint.d.ts +8 -8
  3. package/dist/Conversations/Conversation.d.ts +8 -8
  4. package/dist/Conversations/DashBoard/dashboardForms.d.ts +44 -0
  5. package/dist/Conversations/DashBoard/dashboardForms.js +24 -0
  6. package/dist/Conversations/InboxCounters.d.ts +18 -0
  7. package/dist/Conversations/InboxMongo.d.ts +12 -12
  8. package/dist/Conversations/Routing.d.ts +10 -10
  9. package/dist/Events/DomainEventTypes.d.ts +23 -23
  10. package/dist/Tickets/Common.d.ts +62 -0
  11. package/dist/Tickets/CustomerNotification.d.ts +192 -0
  12. package/dist/Tickets/CustomerNotification.js +54 -0
  13. package/dist/Tickets/Notes.d.ts +13 -0
  14. package/dist/Tickets/Notes.js +10 -0
  15. package/dist/Tickets/QuickResponse.d.ts +64 -0
  16. package/dist/Tickets/QuickResponse.js +41 -0
  17. package/dist/Tickets/Task.d.ts +11 -0
  18. package/dist/Tickets/Ticket.d.ts +2 -0
  19. package/dist/Tickets/index.d.ts +3 -0
  20. package/dist/Tickets/index.js +3 -0
  21. package/dist/src/Common/Channels/Channel.d.ts +1 -28
  22. package/dist/src/Common/Channels/Email.d.ts +0 -1
  23. package/dist/src/Common/Channels/Facebook.d.ts +0 -1
  24. package/dist/src/Common/Channels/Form.d.ts +0 -1
  25. package/dist/src/Common/Channels/GoogleBusiness.d.ts +0 -1
  26. package/dist/src/Common/Channels/Instagram.d.ts +0 -1
  27. package/dist/src/Common/Channels/MercadoLibre.d.ts +0 -1
  28. package/dist/src/Common/Channels/WebChat.d.ts +0 -1
  29. package/dist/src/Contacts/contacts.d.ts +2 -2
  30. package/dist/src/Contacts/index.d.ts +0 -2
  31. package/dist/src/Contacts/index.js +0 -2
  32. package/dist/src/Conversations/Conversation.d.ts +48 -410
  33. package/dist/src/Conversations/Conversation.js +34 -14
  34. package/dist/src/Conversations/DashBoard/dashboard.d.ts +2 -2
  35. package/dist/src/Conversations/DashBoard/dashboardForms.d.ts +44 -0
  36. package/dist/src/Conversations/DashBoard/dashboardForms.js +24 -0
  37. package/dist/src/Conversations/Flows/Workflows/Workflow.d.ts +123 -280
  38. package/dist/src/Conversations/Flows/Workflows/Workflow.js +35 -85
  39. package/dist/src/Conversations/Groups/Group.d.ts +8 -2
  40. package/dist/src/Conversations/Groups/Group.js +6 -0
  41. package/dist/src/Conversations/Label.d.ts +1 -1
  42. package/dist/src/Conversations/WebHook.d.ts +1 -1
  43. package/dist/src/Conversations/index.d.ts +1 -9
  44. package/dist/src/Conversations/index.js +1 -9
  45. package/dist/src/PublicAPI/apiKey.d.ts +3 -92
  46. package/dist/src/PublicAPI/apiKey.js +0 -27
  47. package/dist/src/Tickets/AI.d.ts +2 -50
  48. package/dist/src/Tickets/AdvancedApi.d.ts +2 -142
  49. package/dist/src/Tickets/AdvancedApi.js +1 -28
  50. package/dist/src/Tickets/Approval.d.ts +4 -20
  51. package/dist/src/Tickets/Automation.d.ts +2 -46
  52. package/dist/src/Tickets/Category.d.ts +0 -18
  53. package/dist/src/Tickets/Dashboard.d.ts +0 -78
  54. package/dist/src/Tickets/Dashboard.js +1 -13
  55. package/dist/src/Tickets/Fields.d.ts +0 -4
  56. package/dist/src/Tickets/Layouts.d.ts +1 -3
  57. package/dist/src/Tickets/Routing.d.ts +3 -105
  58. package/dist/src/Tickets/Routing.js +1 -7
  59. package/dist/src/Tickets/Security.d.ts +4 -271
  60. package/dist/src/Tickets/Security.js +1 -10
  61. package/dist/src/Tickets/SelfService.d.ts +0 -190
  62. package/dist/src/Tickets/Sla.d.ts +0 -140
  63. package/dist/src/Tickets/Workflow.d.ts +0 -20
  64. package/dist/src/Users/UserTrii.d.ts +0 -10
  65. package/dist/src/Users/UserTrii.js +1 -8
  66. package/dist/src/index.d.ts +0 -4
  67. package/dist/src/index.js +1 -5
  68. package/package.json +12 -12
  69. package/dist/src/Automations/Capabilities/Capability.d.ts +0 -81
  70. package/dist/src/Automations/Capabilities/Capability.js +0 -23
  71. package/dist/src/Automations/Capabilities/index.d.ts +0 -1
  72. package/dist/src/Automations/Capabilities/index.js +0 -17
  73. package/dist/src/Automations/Common.d.ts +0 -94
  74. package/dist/src/Automations/Common.js +0 -40
  75. package/dist/src/Automations/Events/Event.d.ts +0 -96
  76. package/dist/src/Automations/Events/Event.js +0 -19
  77. package/dist/src/Automations/Events/index.d.ts +0 -1
  78. package/dist/src/Automations/Events/index.js +0 -17
  79. package/dist/src/Automations/Executions/Execution.d.ts +0 -298
  80. package/dist/src/Automations/Executions/Execution.js +0 -76
  81. package/dist/src/Automations/Executions/Testing.d.ts +0 -166
  82. package/dist/src/Automations/Executions/Testing.js +0 -54
  83. package/dist/src/Automations/Executions/index.d.ts +0 -2
  84. package/dist/src/Automations/Executions/index.js +0 -18
  85. package/dist/src/Automations/Flows/Canvas.d.ts +0 -109
  86. package/dist/src/Automations/Flows/Canvas.js +0 -43
  87. package/dist/src/Automations/Flows/Flow.d.ts +0 -154
  88. package/dist/src/Automations/Flows/Flow.js +0 -58
  89. package/dist/src/Automations/Flows/Requests.d.ts +0 -71
  90. package/dist/src/Automations/Flows/Validation.d.ts +0 -28
  91. package/dist/src/Automations/Flows/Validation.js +0 -9
  92. package/dist/src/Automations/Flows/index.d.ts +0 -4
  93. package/dist/src/Automations/Flows/index.js +0 -20
  94. package/dist/src/Automations/Nodes/Node.d.ts +0 -116
  95. package/dist/src/Automations/Nodes/Node.js +0 -27
  96. package/dist/src/Automations/Nodes/index.d.ts +0 -1
  97. package/dist/src/Automations/Nodes/index.js +0 -17
  98. package/dist/src/Automations/Triggers/Trigger.d.ts +0 -112
  99. package/dist/src/Automations/Triggers/Trigger.js +0 -66
  100. package/dist/src/Automations/Triggers/index.d.ts +0 -1
  101. package/dist/src/Automations/Triggers/index.js +0 -17
  102. package/dist/src/Automations/index.d.ts +0 -7
  103. package/dist/src/Automations/index.js +0 -23
  104. package/dist/src/Chats/Chat.d.ts +0 -61
  105. package/dist/src/Chats/Chat.js +0 -28
  106. package/dist/src/Contacts/CommunicationEndpoint.d.ts +0 -107
  107. package/dist/src/Contacts/CommunicationEndpoint.js +0 -39
  108. package/dist/src/Contacts/CommunicationMethod.d.ts +0 -9
  109. package/dist/src/Contacts/CommunicationMethod.js +0 -2
  110. package/dist/src/Conversations/Assignment.d.ts +0 -181
  111. package/dist/src/Conversations/Assignment.js +0 -4
  112. package/dist/src/Conversations/InboxMongo.d.ts +0 -154
  113. package/dist/src/Conversations/InboxMongo.js +0 -128
  114. package/dist/src/Conversations/InboxProjection.d.ts +0 -162
  115. package/dist/src/Conversations/InboxProjection.js +0 -2
  116. package/dist/src/Conversations/Outbox.d.ts +0 -24
  117. package/dist/src/Conversations/Outbox.js +0 -4
  118. package/dist/src/Conversations/Queue.d.ts +0 -107
  119. package/dist/src/Conversations/Queue.js +0 -4
  120. package/dist/src/Conversations/Routing.d.ts +0 -164
  121. package/dist/src/Conversations/Routing.js +0 -2
  122. package/dist/src/Conversations/Sla.d.ts +0 -227
  123. package/dist/src/Conversations/Sla.js +0 -6
  124. package/dist/src/Conversations/Transfer.d.ts +0 -73
  125. package/dist/src/Conversations/Transfer.js +0 -2
  126. package/dist/src/Events/DomainEventTypes.d.ts +0 -51
  127. package/dist/src/Events/DomainEventTypes.js +0 -49
  128. package/dist/src/Events/index.d.ts +0 -1
  129. package/dist/src/Events/index.js +0 -17
  130. package/dist/src/Forms/API.d.ts +0 -53
  131. package/dist/src/Forms/API.js +0 -2
  132. package/dist/src/Forms/SubmittedForm.d.ts +0 -56
  133. package/dist/src/Forms/SubmittedForm.js +0 -9
  134. package/dist/src/Forms/index.d.ts +0 -2
  135. package/dist/src/Forms/index.js +0 -18
  136. package/dist/src/Presence/AgentPause.d.ts +0 -24
  137. package/dist/src/Presence/AgentPause.js +0 -19
  138. package/dist/src/Presence/QueueParticipation.d.ts +0 -17
  139. package/dist/src/Presence/QueueParticipation.js +0 -2
  140. package/dist/src/Presence/QueueRoutingState.d.ts +0 -27
  141. package/dist/src/Presence/QueueRoutingState.js +0 -9
  142. package/dist/src/Presence/index.d.ts +0 -3
  143. package/dist/src/Presence/index.js +0 -19
  144. /package/dist/{src/Automations/Flows/Requests.js → Conversations/InboxCounters.js} +0 -0
@@ -1,49 +0,0 @@
1
- "use strict";
2
- Object.defineProperty(exports, "__esModule", { value: true });
3
- exports.DOMAIN_EVENT_TYPES = void 0;
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- /**
5
- * Identificadores estables de eventos de dominio de Trii.
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- * El primer segmento identifica al módulo propietario y productor del evento.
7
- *
8
- * Automations, webhooks salientes y otros consumidores comparten este
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- * vocabulario, aunque cada mecanismo pueda soportar sólo un subconjunto.
10
- * Los contratos de transporte conservan `eventType: string` para aceptar
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- * eventos incorporados por versiones futuras.
12
- */
13
- exports.DOMAIN_EVENT_TYPES = {
14
- AUTOMATIONS: {
15
- MANUAL: 'automations.manual',
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- SCHEDULE_TICK: 'automations.schedule.tick',
17
- },
18
- CONTACTS: {
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- CONTACT_CREATED: 'contacts.contact.created',
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- BUSINESS_CREATED: 'contacts.business.created',
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- PROPERTY_CHANGED: 'contacts.property.changed',
22
- TAG_ADDED: 'contacts.tag.added',
23
- TAG_REMOVED: 'contacts.tag.removed',
24
- PROPERTY_DATE_REACHED: 'contacts.property.date_reached',
25
- },
26
- CONVERSATIONS: {
27
- CONVERSATION_CREATED: 'conversations.conversation.created',
28
- CONVERSATION_CLOSED: 'conversations.conversation.closed',
29
- MESSAGE_RECEIVED: 'conversations.message.received',
30
- AGENT_INTERVENED: 'conversations.agent.intervened',
31
- },
32
- TICKETS: {
33
- CREATED: 'tickets.created',
34
- STATUS_CHANGED: 'tickets.status_changed',
35
- PRIORITY_CHANGED: 'tickets.priority_changed',
36
- ASSIGNED: 'tickets.assigned',
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- CUSTOMER_REPLIED: 'tickets.customer_replied',
38
- SLA_WARNING: 'tickets.sla_warning',
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- SLA_BREACHED: 'tickets.sla_breached',
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- CLOSED: 'tickets.closed',
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- REOPENED: 'tickets.reopened',
42
- },
43
- FORMS: {
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- SUBMITTED: 'forms.submitted',
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- },
46
- INTEGRATIONS: {
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- WEBHOOK_RECEIVED: 'integrations.webhook.received',
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- },
49
- };
@@ -1 +0,0 @@
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- export * from './DomainEventTypes';
@@ -1,17 +0,0 @@
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- "use strict";
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- var __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {
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- if (k2 === undefined) k2 = k;
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- var desc = Object.getOwnPropertyDescriptor(m, k);
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- if (!desc || ("get" in desc ? !m.__esModule : desc.writable || desc.configurable)) {
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- desc = { enumerable: true, get: function() { return m[k]; } };
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- }
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- Object.defineProperty(o, k2, desc);
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- }) : (function(o, m, k, k2) {
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- if (k2 === undefined) k2 = k;
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- o[k2] = m[k];
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- }));
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- var __exportStar = (this && this.__exportStar) || function(m, exports) {
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- for (var p in m) if (p !== "default" && !Object.prototype.hasOwnProperty.call(exports, p)) __createBinding(exports, m, p);
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- };
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- Object.defineProperty(exports, "__esModule", { value: true });
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- __exportStar(require("./DomainEventTypes"), exports);
@@ -1,53 +0,0 @@
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- import { FormItemType } from "../Common/Channels/Form";
2
- import { FormAnswerV2, FormTag } from "./SubmittedForm";
3
- export interface RequestInfo {
4
- formId: string;
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- timeStart: Date | null;
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- timeEnd: Date | null;
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- skip: number | null;
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- limit: number | null;
9
- }
10
- export interface SummaryInfo {
11
- formId: string;
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- timeStart: Date | null;
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- timeEnd: Date | null;
14
- completedForms: number;
15
- records: QuestionSummary[];
16
- }
17
- export interface QuestionSummary {
18
- questionId: string;
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- question: string;
20
- type: FormItemType;
21
- fieldType: string;
22
- count: number;
23
- responses: ResponseSummary[];
24
- }
25
- export interface ResponseSummary {
26
- count: number;
27
- responseTitle: string;
28
- }
29
- export interface SubmittedFormsInfo {
30
- formId: string;
31
- timeStart: Date | null;
32
- timeEnd: Date | null;
33
- completedForms: number;
34
- records: SubmittedFormRecord[];
35
- }
36
- export interface SubmittedFormRecord {
37
- id: string;
38
- tags: FormTag[];
39
- responses: SubmittedFormResponse[];
40
- expireAt: Date | null;
41
- createdAt: Date;
42
- completedAt: Date | null;
43
- contractVersion: number;
44
- formRevision: number;
45
- }
46
- export interface SubmittedFormResponse {
47
- type: FormItemType;
48
- fieldType: string;
49
- questionId: string;
50
- question: string;
51
- response: unknown | null;
52
- answer?: FormAnswerV2 | null;
53
- }
@@ -1,2 +0,0 @@
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- "use strict";
2
- Object.defineProperty(exports, "__esModule", { value: true });
@@ -1,56 +0,0 @@
1
- import { FormItemType } from "../Common/Channels/Form";
2
- export interface SubmittedForm {
3
- id: string;
4
- shardKey: string;
5
- spaceId: string;
6
- formId: string;
7
- contractVersion: number;
8
- formRevision: number;
9
- schemaHash: string | null;
10
- tags: FormTag[];
11
- /** Compatibilidad con formularios V1. */
12
- responses?: FormResponse[] | null;
13
- answers: FormAnswerV2[];
14
- createdAt: Date;
15
- expireAt: Date | null;
16
- completedAt: Date | null;
17
- }
18
- export interface FormTag {
19
- name: string;
20
- value: string;
21
- }
22
- export declare enum FormStatus {
23
- pending = 0,
24
- completed = 1,
25
- expired = 2
26
- }
27
- export interface FormResponse {
28
- questionId: string;
29
- type: FormItemType;
30
- response: unknown;
31
- }
32
- export interface FormAnswerV2 {
33
- fieldId: string;
34
- fieldType: string;
35
- /** Snapshot útil para exportaciones históricas. */
36
- fieldLabel: string | null;
37
- textValue: string | null;
38
- numericValue: number | null;
39
- /** Formatos canónicos: yyyy-MM-dd y HH:mm:ss. */
40
- dateValue: string | null;
41
- timeValue: string | null;
42
- selectedOptions: FormSelectedOption[] | null;
43
- files: FormSubmittedFile[] | null;
44
- }
45
- export interface FormSelectedOption {
46
- id: string;
47
- /** Snapshot histórico de la etiqueta. */
48
- label: string | null;
49
- }
50
- export interface FormSubmittedFile {
51
- storageId: string;
52
- fileName: string;
53
- contentType: string | null;
54
- sizeBytes: number;
55
- url: string | null;
56
- }
@@ -1,9 +0,0 @@
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- "use strict";
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- Object.defineProperty(exports, "__esModule", { value: true });
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- exports.FormStatus = void 0;
4
- var FormStatus;
5
- (function (FormStatus) {
6
- FormStatus[FormStatus["pending"] = 0] = "pending";
7
- FormStatus[FormStatus["completed"] = 1] = "completed";
8
- FormStatus[FormStatus["expired"] = 2] = "expired";
9
- })(FormStatus || (exports.FormStatus = FormStatus = {}));
@@ -1,2 +0,0 @@
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- export * from './API';
2
- export * from './SubmittedForm';
@@ -1,18 +0,0 @@
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- "use strict";
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- var __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {
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- if (k2 === undefined) k2 = k;
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- var desc = Object.getOwnPropertyDescriptor(m, k);
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- if (!desc || ("get" in desc ? !m.__esModule : desc.writable || desc.configurable)) {
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- desc = { enumerable: true, get: function() { return m[k]; } };
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- }
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- Object.defineProperty(o, k2, desc);
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- }) : (function(o, m, k, k2) {
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- if (k2 === undefined) k2 = k;
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- o[k2] = m[k];
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- }));
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- var __exportStar = (this && this.__exportStar) || function(m, exports) {
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- for (var p in m) if (p !== "default" && !Object.prototype.hasOwnProperty.call(exports, p)) __createBinding(exports, m, p);
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- };
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- Object.defineProperty(exports, "__esModule", { value: true });
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- __exportStar(require("./API"), exports);
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- __exportStar(require("./SubmittedForm"), exports);
@@ -1,24 +0,0 @@
1
- export interface AgentPause {
2
- id: string;
3
- spaceId: string;
4
- userId: string;
5
- reason: PauseReason;
6
- startedAt: Date;
7
- startedByUserId?: string;
8
- startedBy: PauseActorType;
9
- endedAt?: Date;
10
- }
11
- export declare enum PauseReason {
12
- LUNCH = 0,
13
- RESTROOM = 1,
14
- BREAK = 2,
15
- MEETING = 3,
16
- TRAINING = 4,
17
- ADMINISTRATIVE_WORK = 5,
18
- OTHER = 6
19
- }
20
- export declare enum PauseActorType {
21
- AGENT = 0,
22
- SUPERVISOR = 1,
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- SYSTEM = 2
24
- }
@@ -1,19 +0,0 @@
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- "use strict";
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- Object.defineProperty(exports, "__esModule", { value: true });
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- exports.PauseActorType = exports.PauseReason = void 0;
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- var PauseReason;
5
- (function (PauseReason) {
6
- PauseReason[PauseReason["LUNCH"] = 0] = "LUNCH";
7
- PauseReason[PauseReason["RESTROOM"] = 1] = "RESTROOM";
8
- PauseReason[PauseReason["BREAK"] = 2] = "BREAK";
9
- PauseReason[PauseReason["MEETING"] = 3] = "MEETING";
10
- PauseReason[PauseReason["TRAINING"] = 4] = "TRAINING";
11
- PauseReason[PauseReason["ADMINISTRATIVE_WORK"] = 5] = "ADMINISTRATIVE_WORK";
12
- PauseReason[PauseReason["OTHER"] = 6] = "OTHER";
13
- })(PauseReason || (exports.PauseReason = PauseReason = {}));
14
- var PauseActorType;
15
- (function (PauseActorType) {
16
- PauseActorType[PauseActorType["AGENT"] = 0] = "AGENT";
17
- PauseActorType[PauseActorType["SUPERVISOR"] = 1] = "SUPERVISOR";
18
- PauseActorType[PauseActorType["SYSTEM"] = 2] = "SYSTEM";
19
- })(PauseActorType || (exports.PauseActorType = PauseActorType = {}));
@@ -1,17 +0,0 @@
1
- import { ConversationQueueInfo } from "../Conversations/Queue";
2
- export interface QueueParticipation {
3
- spaceId: string;
4
- userId: string;
5
- queueId: string;
6
- authorized: boolean;
7
- active: boolean;
8
- updatedAt: Date;
9
- updatedByUserId?: string;
10
- }
11
- export interface QueueParticipationDto {
12
- queueId: string;
13
- authorized: boolean;
14
- active: boolean;
15
- updatedAt: Date;
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- queue?: ConversationQueueInfo | null;
17
- }
@@ -1,2 +0,0 @@
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- "use strict";
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- Object.defineProperty(exports, "__esModule", { value: true });
@@ -1,27 +0,0 @@
1
- import { ConversationQueueInfo } from "../Conversations/Queue";
2
- export interface QueueRoutingState {
3
- spaceId: string;
4
- userId: string;
5
- queueId: string;
6
- isEligible: boolean;
7
- presenceStatus: RoutingPresenceStatus;
8
- activeJobCount: number;
9
- maxCapacity?: number;
10
- notRespondingDetectedAt?: Date;
11
- updatedAt: Date;
12
- }
13
- export declare enum RoutingPresenceStatus {
14
- IDLE = 0,
15
- INTERACTING = 1,
16
- BUSY = 2
17
- }
18
- export interface RoutingStateDto {
19
- queueId: string;
20
- queue?: ConversationQueueInfo | null;
21
- isEligible: boolean;
22
- presenceStatus?: RoutingPresenceStatus;
23
- activeJobCount: number;
24
- maxCapacity?: number | null;
25
- notRespondingDetectedAt?: Date;
26
- updatedAt?: Date;
27
- }
@@ -1,9 +0,0 @@
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- "use strict";
2
- Object.defineProperty(exports, "__esModule", { value: true });
3
- exports.RoutingPresenceStatus = void 0;
4
- var RoutingPresenceStatus;
5
- (function (RoutingPresenceStatus) {
6
- RoutingPresenceStatus[RoutingPresenceStatus["IDLE"] = 0] = "IDLE";
7
- RoutingPresenceStatus[RoutingPresenceStatus["INTERACTING"] = 1] = "INTERACTING";
8
- RoutingPresenceStatus[RoutingPresenceStatus["BUSY"] = 2] = "BUSY";
9
- })(RoutingPresenceStatus || (exports.RoutingPresenceStatus = RoutingPresenceStatus = {}));
@@ -1,3 +0,0 @@
1
- export * from './AgentPause';
2
- export * from './QueueParticipation';
3
- export * from './QueueRoutingState';
@@ -1,19 +0,0 @@
1
- "use strict";
2
- var __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {
3
- if (k2 === undefined) k2 = k;
4
- var desc = Object.getOwnPropertyDescriptor(m, k);
5
- if (!desc || ("get" in desc ? !m.__esModule : desc.writable || desc.configurable)) {
6
- desc = { enumerable: true, get: function() { return m[k]; } };
7
- }
8
- Object.defineProperty(o, k2, desc);
9
- }) : (function(o, m, k, k2) {
10
- if (k2 === undefined) k2 = k;
11
- o[k2] = m[k];
12
- }));
13
- var __exportStar = (this && this.__exportStar) || function(m, exports) {
14
- for (var p in m) if (p !== "default" && !Object.prototype.hasOwnProperty.call(exports, p)) __createBinding(exports, m, p);
15
- };
16
- Object.defineProperty(exports, "__esModule", { value: true });
17
- __exportStar(require("./AgentPause"), exports);
18
- __exportStar(require("./QueueParticipation"), exports);
19
- __exportStar(require("./QueueRoutingState"), exports);