@trii/types 2.10.725 → 2.10.726

package/dist/Automations/Events/Event.d.ts

@@ -1,8 +1,8 @@
 import { AutomationCustomer, AutomationJsonObject, AutomationJsonSchema, AutomationResourceReference, AutomationSourceApplication } from '../Common';
 export declare const AUTOMATION_MESSAGE_SCHEMAS: {
-    readonly DOMAIN_EVENT_V1: "automations.domain-event/v1";
-    readonly START_REQUEST_V1: "automations.start-request/v1";
-    readonly EXECUTION_WORK_ITEM_V1: "automations.execution.work-item/v1";
+    readonly DOMAIN_EVENT_V1: 'automations.domain-event/v1';
+    readonly START_REQUEST_V1: 'automations.start-request/v1';
+    readonly EXECUTION_WORK_ITEM_V1: 'automations.execution.work-item/v1';
 };
 export interface AutomationEventDefinition {
     eventType: string;

package/dist/Contacts/CommunicationEndpoint.d.ts

@@ -9,22 +9,22 @@ export declare enum CommunicationEndpointKind {
  */
 export declare const providerIdentityNamespaces: {
     readonly meta: {
-        readonly instagramUser: "instagram_user";
-        readonly messengerUser: "messenger_user";
-        readonly whatsappUser: "whatsapp_user";
+        readonly instagramUser: 'instagram_user';
+        readonly messengerUser: 'messenger_user';
+        readonly whatsappUser: 'whatsapp_user';
     };
     readonly telegram: {
-        readonly user: "user";
-        readonly chat: "chat";
+        readonly user: 'user';
+        readonly chat: 'chat';
     };
     readonly trii: {
-        readonly webchatVisitor: "webchat_visitor";
+        readonly webchatVisitor: 'webchat_visitor';
     };
     readonly mercadolibre: {
-        readonly buyer: "buyer";
+        readonly buyer: 'buyer';
     };
     readonly google: {
-        readonly businessMessagesUser: "business_messages_user";
+        readonly businessMessagesUser: 'business_messages_user';
     };
 };
 export type KnownIdentityProvider = keyof typeof providerIdentityNamespaces;

package/dist/Conversations/Conversation.d.ts

@@ -212,35 +212,35 @@ export type ConversationAssignmentSnapshot = {
     offerExpiresAt?: never;
     assignedAt?: never;
     acceptedAt?: never;
-} | QueuedConversationAssignmentBase & {
+} | (QueuedConversationAssignmentBase & {
     status: 'queued' | 'routing';
     owner: NoConversationOwner;
     offeredAt?: never;
     offerExpiresAt?: never;
     assignedAt?: never;
     acceptedAt?: never;
-} | QueuedConversationAssignmentBase & {
+}) | (QueuedConversationAssignmentBase & {
     status: 'offered';
     owner: UserConversationOwner;
     offeredAt: Date;
     offerExpiresAt?: Date;
     assignedAt?: never;
     acceptedAt?: never;
-} | QueuedConversationAssignmentBase & {
+}) | (QueuedConversationAssignmentBase & {
     status: 'assigned';
     owner: UserConversationOwner;
     offeredAt?: Date;
     offerExpiresAt?: Date;
     assignedAt: Date;
     acceptedAt?: never;
-} | QueuedConversationAssignmentBase & {
+}) | (QueuedConversationAssignmentBase & {
     status: 'accepted';
     owner: UserConversationOwner;
     offeredAt?: Date;
     offerExpiresAt?: Date;
     assignedAt: Date;
     acceptedAt: Date;
-};
+});
 export type ActorType = 'user' | 'contact' | 'bot' | 'flow' | 'system';
 export type ParticipantRole = 'owner' | 'collaborator' | 'follower' | 'mentioned' | 'supervisor' | 'bot' | 'flow' | 'historical';
 export type ConversationEventType = 'conversation_created' | 'queued' | 'assigned' | 'accepted' | 'transferred' | 'consult_requested' | 'collaborator_added' | 'participant_added' | 'participant_removed' | 'participation_abandoned' | 'follow_started' | 'follow_stopped' | 'message_sent' | 'message_received' | 'internal_note_added' | 'bot_started' | 'bot_finished' | 'flow_started' | 'flow_finished' | 'status_changed' | 'resolved' | 'reopened' | 'sla_warning' | 'sla_breached' | 'sla_started' | 'sla_paused' | 'sla_resumed' | 'sla_met' | 'sla_overridden';
@@ -274,15 +274,15 @@ interface ConversationSubscriptionBase {
  * A subscription is persistent product intent. Assignment or participation
  * visibility must not create it unless an explicit auto-follow policy applies.
  */
-export type ConversationSubscription = ConversationSubscriptionBase & {
+export type ConversationSubscription = (ConversationSubscriptionBase & {
     status: 'following';
     followedAt: Date;
     unfollowedAt?: never;
-} | ConversationSubscriptionBase & {
+}) | (ConversationSubscriptionBase & {
     status: 'unfollowed';
     followedAt: Date;
     unfollowedAt: Date;
-};
+});
 export interface PutConversationSubscriptionRequest {
     expectedVersion?: number;
     notifications: ConversationSubscriptionNotifications;

package/dist/Conversations/InboxMongo.d.ts

@@ -11,7 +11,7 @@ export declare const INBOX_PROCESSOR_RECEIPTS_COLLECTION = "inbox_processor_rece
  * InboxAudienceResolver receives as input.
  */
 export declare const CONVERSATION_SUBSCRIPTION_INDEXES: readonly [{
-    readonly name: "uq_subscription_user_conversation";
+    readonly name: 'uq_subscription_user_conversation';
     readonly key: {
         readonly spaceId: 1;
         readonly userId: 1;
@@ -19,7 +19,7 @@ export declare const CONVERSATION_SUBSCRIPTION_INDEXES: readonly [{
     };
     readonly unique: true;
 }, {
-    readonly name: "ix_subscription_conversation_followers";
+    readonly name: 'ix_subscription_conversation_followers';
     readonly key: {
         readonly spaceId: 1;
         readonly conversationId: 1;
@@ -35,7 +35,7 @@ export declare const CONVERSATION_SUBSCRIPTION_INDEXES: readonly [{
  * must not combine multiple array paths.
  */
 export declare const USER_INBOX_ITEM_INDEXES: readonly [{
-    readonly name: "uq_inbox_item_user_conversation";
+    readonly name: 'uq_inbox_item_user_conversation';
     readonly key: {
         readonly spaceId: 1;
         readonly userId: 1;
@@ -43,7 +43,7 @@ export declare const USER_INBOX_ITEM_INDEXES: readonly [{
     };
     readonly unique: true;
 }, {
-    readonly name: "ix_inbox_view_activity";
+    readonly name: 'ix_inbox_view_activity';
     readonly key: {
         readonly spaceId: 1;
         readonly userId: 1;
@@ -53,7 +53,7 @@ export declare const USER_INBOX_ITEM_INDEXES: readonly [{
         readonly id: -1;
     };
 }, {
-    readonly name: "ix_inbox_view_priority";
+    readonly name: 'ix_inbox_view_priority';
     readonly key: {
         readonly spaceId: 1;
         readonly userId: 1;
@@ -64,7 +64,7 @@ export declare const USER_INBOX_ITEM_INDEXES: readonly [{
         readonly id: -1;
     };
 }, {
-    readonly name: "ix_inbox_view_status_activity";
+    readonly name: 'ix_inbox_view_status_activity';
     readonly key: {
         readonly spaceId: 1;
         readonly userId: 1;
@@ -74,7 +74,7 @@ export declare const USER_INBOX_ITEM_INDEXES: readonly [{
         readonly id: -1;
     };
 }, {
-    readonly name: "ix_inbox_view_queue_activity";
+    readonly name: 'ix_inbox_view_queue_activity';
     readonly key: {
         readonly spaceId: 1;
         readonly userId: 1;
@@ -91,7 +91,7 @@ export declare const USER_INBOX_ITEM_INDEXES: readonly [{
  * spaceId + userId prefix.
  */
 export declare const USER_INBOX_COUNTER_INDEXES: readonly [{
-    readonly name: "uq_inbox_counter_user_view";
+    readonly name: 'uq_inbox_counter_user_view';
     readonly key: {
         readonly spaceId: 1;
         readonly userId: 1;
@@ -103,7 +103,7 @@ export declare const USER_INBOX_COUNTER_INDEXES: readonly [{
  * MongoDB indexes for durable processor idempotency receipts.
  */
 export declare const INBOX_PROCESSOR_RECEIPT_INDEXES: readonly [{
-    readonly name: "uq_inbox_processor_source_scope";
+    readonly name: 'uq_inbox_processor_source_scope';
     readonly key: {
         readonly processor: 1;
         readonly sourceEventId: 1;
@@ -144,11 +144,11 @@ interface InboxPageQueryBase {
     viewId: InboxViewId;
     limit: number;
 }
-export type InboxPageQuery = InboxPageQueryBase & {
+export type InboxPageQuery = (InboxPageQueryBase & {
     sort: 'activity';
     cursor?: InboxActivityCursor;
-} | InboxPageQueryBase & {
+}) | (InboxPageQueryBase & {
     sort: 'priority';
     cursor?: InboxPriorityCursor;
-};
+});
 export {};

package/dist/Conversations/Routing.d.ts

@@ -26,27 +26,27 @@ export interface PartyOwnerAssigneeResolver {
     mode: 'prefer' | 'required';
 }
 export type QueueOwnerAssigneeResolver = PartyOwnerAssigneeResolver;
-export type QueueRoutingPolicy = QueueRoutingPolicyBase & {
+export type QueueRoutingPolicy = (QueueRoutingPolicyBase & {
     distributionMode: 'shared';
     strategy?: never;
     ownerResolver?: never;
-} | QueueRoutingPolicyBase & {
+}) | (QueueRoutingPolicyBase & {
     distributionMode: 'manual_pull';
     strategy?: never;
     ownerResolver?: never;
-} | QueueRoutingPolicyBase & {
+}) | (QueueRoutingPolicyBase & {
     distributionMode: 'exclusive';
     strategy: QueueRoutingStrategy;
-    ownerResolver?: undefined | PartyOwnerAssigneeResolver & {
+    ownerResolver?: undefined | (PartyOwnerAssigneeResolver & {
         mode: 'prefer';
-    };
-} | QueueRoutingPolicyBase & {
+    });
+}) | (QueueRoutingPolicyBase & {
     distributionMode: 'exclusive';
     strategy?: never;
     ownerResolver: PartyOwnerAssigneeResolver & {
         mode: 'required';
     };
-};
+});
 export type QueueRoutingConfig = QueueRoutingPolicy & {
     queueId: string;
     spaceId: string;
@@ -133,15 +133,15 @@ export type PartyOwnerAssigneeEvaluation = {
     }>;
     outcome: 'selected';
     nextStep?: never;
-} | FailedPartyOwnerEvaluation & {
+} | (FailedPartyOwnerEvaluation & {
     type: 'party_owner';
     mode: 'prefer';
     nextStep: 'strategy';
-} | FailedPartyOwnerEvaluation & {
+}) | (FailedPartyOwnerEvaluation & {
     type: 'party_owner';
     mode: 'required';
     nextStep: 'fallback';
-};
+});
 export interface RoutingDecision {
     decisionId: string;
     spaceId: string;

package/dist/Events/DomainEventTypes.d.ts

@@ -9,39 +9,39 @@
  */
 export declare const DOMAIN_EVENT_TYPES: {
     readonly AUTOMATIONS: {
-        readonly MANUAL: "automations.manual";
-        readonly SCHEDULE_TICK: "automations.schedule.tick";
+        readonly MANUAL: 'automations.manual';
+        readonly SCHEDULE_TICK: 'automations.schedule.tick';
     };
     readonly CONTACTS: {
-        readonly CONTACT_CREATED: "contacts.contact.created";
-        readonly BUSINESS_CREATED: "contacts.business.created";
-        readonly PROPERTY_CHANGED: "contacts.property.changed";
-        readonly TAG_ADDED: "contacts.tag.added";
-        readonly TAG_REMOVED: "contacts.tag.removed";
-        readonly PROPERTY_DATE_REACHED: "contacts.property.date_reached";
+        readonly CONTACT_CREATED: 'contacts.contact.created';
+        readonly BUSINESS_CREATED: 'contacts.business.created';
+        readonly PROPERTY_CHANGED: 'contacts.property.changed';
+        readonly TAG_ADDED: 'contacts.tag.added';
+        readonly TAG_REMOVED: 'contacts.tag.removed';
+        readonly PROPERTY_DATE_REACHED: 'contacts.property.date_reached';
     };
     readonly CONVERSATIONS: {
-        readonly CONVERSATION_CREATED: "conversations.conversation.created";
-        readonly CONVERSATION_CLOSED: "conversations.conversation.closed";
-        readonly MESSAGE_RECEIVED: "conversations.message.received";
-        readonly AGENT_INTERVENED: "conversations.agent.intervened";
+        readonly CONVERSATION_CREATED: 'conversations.conversation.created';
+        readonly CONVERSATION_CLOSED: 'conversations.conversation.closed';
+        readonly MESSAGE_RECEIVED: 'conversations.message.received';
+        readonly AGENT_INTERVENED: 'conversations.agent.intervened';
     };
     readonly TICKETS: {
-        readonly CREATED: "tickets.created";
-        readonly STATUS_CHANGED: "tickets.status_changed";
-        readonly PRIORITY_CHANGED: "tickets.priority_changed";
-        readonly ASSIGNED: "tickets.assigned";
-        readonly CUSTOMER_REPLIED: "tickets.customer_replied";
-        readonly SLA_WARNING: "tickets.sla_warning";
-        readonly SLA_BREACHED: "tickets.sla_breached";
-        readonly CLOSED: "tickets.closed";
-        readonly REOPENED: "tickets.reopened";
+        readonly CREATED: 'tickets.created';
+        readonly STATUS_CHANGED: 'tickets.status_changed';
+        readonly PRIORITY_CHANGED: 'tickets.priority_changed';
+        readonly ASSIGNED: 'tickets.assigned';
+        readonly CUSTOMER_REPLIED: 'tickets.customer_replied';
+        readonly SLA_WARNING: 'tickets.sla_warning';
+        readonly SLA_BREACHED: 'tickets.sla_breached';
+        readonly CLOSED: 'tickets.closed';
+        readonly REOPENED: 'tickets.reopened';
     };
     readonly FORMS: {
-        readonly SUBMITTED: "forms.submitted";
+        readonly SUBMITTED: 'forms.submitted';
     };
     readonly INTEGRATIONS: {
-        readonly WEBHOOK_RECEIVED: "integrations.webhook.received";
+        readonly WEBHOOK_RECEIVED: 'integrations.webhook.received';
     };
 };
 type Values<T> = T extends unknown ? T[keyof T] : never;

package/dist/Tickets/Security.d.ts

@@ -93,6 +93,14 @@ export declare enum TicketDelegatedAccessStatus {
     EXPIRED = "EXPIRED",
     REJECTED = "REJECTED"
 }
+export declare enum TicketLegalHoldReleaseReason {
+    MATTER_CLOSED = "MATTER_CLOSED",
+    NO_LONGER_RELEVANT = "NO_LONGER_RELEVANT",
+    APPLIED_IN_ERROR = "APPLIED_IN_ERROR",
+    SUPERSEDED = "SUPERSEDED",
+    OBLIGATION_EXPIRED = "OBLIGATION_EXPIRED",
+    OTHER = "OTHER"
+}
 export interface ITicketSecuritySubject {
     /** When every selector is false or empty, the subject matches nobody. */
     allAuthenticated?: boolean;
@@ -269,6 +277,50 @@ export interface IUpdateTicketRetentionPolicyDto {
     preserveAuditLog?: boolean;
     enabled?: boolean;
 }
+export interface ITicketRetentionUpcomingBucket {
+    withinDays: number;
+    count: number;
+}
+export interface ITicketRetentionAffectedCategory {
+    categoryId: string;
+    name: string;
+    count: number;
+}
+export interface ITicketRetentionSampleTicket {
+    ticketId: string;
+    number: number;
+    title: string;
+    categoryId: string;
+    resolvedAt: Date;
+}
+export interface ITicketRetentionImpactPreview {
+    policyId?: string;
+    action: TicketRetentionAction;
+    retentionDays: number;
+    preserveAuditLog: boolean;
+    irreversible: boolean;
+    anonymizedFieldNameKeys?: string[];
+    evaluatedAt: Date;
+    alreadyReachedCount: number;
+    onLegalHoldCount: number;
+    upcoming: ITicketRetentionUpcomingBucket[];
+    affectedCategories: ITicketRetentionAffectedCategory[];
+    affectedClassifications: TicketDataClassification[];
+    samples: ITicketRetentionSampleTicket[];
+}
+export interface ITicketRetentionValidationIssue {
+    code: string;
+    severity: 'ERROR' | 'WARNING';
+    message: string;
+    path?: string;
+}
+export interface ITicketRetentionValidationEntry {
+    policyId: string;
+    issues: ITicketRetentionValidationIssue[];
+}
+export interface IValidateTicketRetentionResponse {
+    policies: ITicketRetentionValidationEntry[];
+}
 export interface ITicketFieldSecurityValidationIssue {
     code: string;
     severity: 'ERROR' | 'WARNING';
@@ -311,6 +363,8 @@ export interface ITicketLegalHold {
     releasedAt?: Date;
     releasedBy?: string;
     externalMatterId?: string;
+    releaseReason?: TicketLegalHoldReleaseReason;
+    releaseNotes?: string;
 }
 export interface ITicketAccessAuditEvent {
     id: string;
@@ -427,8 +481,23 @@ export interface ICreateTicketLegalHoldDto {
 }
 export interface IReleaseTicketLegalHoldDto {
     expectedVersion: number;
-    legalHoldId: string;
-    reason: string;
+    releaseReason: TicketLegalHoldReleaseReason;
+    releaseNotes?: string;
+}
+export interface ITicketSuspendedRetentionPolicy {
+    id: string;
+    name: string;
+    action: TicketRetentionAction;
+    retentionDays: number;
+}
+export interface ITicketLegalHoldsResponse {
+    onHold: boolean;
+    holds: ITicketLegalHold[];
+    suspendedPolicies: ITicketSuspendedRetentionPolicy[];
+}
+export interface ITicketLegalHoldListEntry extends ITicketLegalHold {
+    ticketNumber: number;
+    ticketTitle: string;
 }
 export interface ICreateTicketDelegatedAccessDto {
     delegateId: string;

package/dist/Tickets/Security.js

@@ -1,6 +1,6 @@
 "use strict";
 Object.defineProperty(exports, "__esModule", { value: true });
-exports.TicketDelegatedAccessStatus = exports.TicketAccessAuditAction = exports.TicketLegalHoldStatus = exports.TicketRetentionAction = exports.TicketRedactionStatus = exports.TicketMaskingStrategy = exports.TicketDataClassification = exports.TicketSensitivityLevel = exports.TicketPolicyConditionGroupOperator = exports.TicketPolicyEffect = exports.TicketSecurityOperation = exports.TicketSecurityResourceType = void 0;
+exports.TicketLegalHoldReleaseReason = exports.TicketDelegatedAccessStatus = exports.TicketAccessAuditAction = exports.TicketLegalHoldStatus = exports.TicketRetentionAction = exports.TicketRedactionStatus = exports.TicketMaskingStrategy = exports.TicketDataClassification = exports.TicketSensitivityLevel = exports.TicketPolicyConditionGroupOperator = exports.TicketPolicyEffect = exports.TicketSecurityOperation = exports.TicketSecurityResourceType = void 0;
 var TicketSecurityResourceType;
 (function (TicketSecurityResourceType) {
     TicketSecurityResourceType["TICKET"] = "TICKET";
@@ -105,3 +105,12 @@ var TicketDelegatedAccessStatus;
     TicketDelegatedAccessStatus["EXPIRED"] = "EXPIRED";
     TicketDelegatedAccessStatus["REJECTED"] = "REJECTED";
 })(TicketDelegatedAccessStatus || (exports.TicketDelegatedAccessStatus = TicketDelegatedAccessStatus = {}));
+var TicketLegalHoldReleaseReason;
+(function (TicketLegalHoldReleaseReason) {
+    TicketLegalHoldReleaseReason["MATTER_CLOSED"] = "MATTER_CLOSED";
+    TicketLegalHoldReleaseReason["NO_LONGER_RELEVANT"] = "NO_LONGER_RELEVANT";
+    TicketLegalHoldReleaseReason["APPLIED_IN_ERROR"] = "APPLIED_IN_ERROR";
+    TicketLegalHoldReleaseReason["SUPERSEDED"] = "SUPERSEDED";
+    TicketLegalHoldReleaseReason["OBLIGATION_EXPIRED"] = "OBLIGATION_EXPIRED";
+    TicketLegalHoldReleaseReason["OTHER"] = "OTHER";
+})(TicketLegalHoldReleaseReason || (exports.TicketLegalHoldReleaseReason = TicketLegalHoldReleaseReason = {}));

package/dist/src/Common/Channels/Channel.d.ts

@@ -37,16 +37,6 @@ interface IChannelInfo {
      */
     status?: string;
 }
-/**
- * Fallback routing used only when no published Flow entry point matches the
- * channel, or when the selected Flow cannot produce a valid disposition.
- *
- * Flow-to-channel bindings remain authoritative in FlowEntryPoint.
- */
-interface ChannelConversationRoutingConfig {
-    /** Stable id of a ConversationQueue in the same space as the channel. */
-    defaultQueueId: string;
-}
 interface IChannel {
     id?: string | null;
     spaceId?: string | null;
@@ -54,28 +44,13 @@ interface IChannel {
     description?: string | null;
     type?: ChannelType | null;
     permissions?: Permission[] | null;
-    /**
-     * @deprecated Legacy channel assignment configuration. Use QueueRoutingConfig.
-     */
     assignTo?: ConversationAssigned;
-    /**
-     * @deprecated Legacy channel assignment configuration. Use QueueRoutingConfig.
-     */
     assignMethod: AssignMethod;
-    /**
-     * @deprecated Ownership is produced by the routing decision.
-     */
     assignToOwner?: boolean;
     /**
      * habilita la creacion de conversaciones para este canal, si esta en false, los mensajes entrantes no generaran conversaciones
      */
     conversationsEnabled: boolean | false;
-    /**
-     * Default Queue for newly-created conversations that are not handled by a
-     * Flow. Store only the Queue id; Queue configuration remains authoritative
-     * in the Conversations domain.
-     */
-    conversationRouting?: ChannelConversationRoutingConfig | null;
     /**
      * Gets or sets a value indicating whether webhook notifications are enabled.
      * Redirects incoming messages to the specified webhook URL when set to true.
@@ -121,4 +96,4 @@ declare enum channelStatus {
     SUSPENDED = 7,
     CONFIGURATION_PENDING = 9
 }
-export { IChannel, IChannelInfo, ChannelConversationRoutingConfig, channelStatus, MessagingAvailability };
+export { IChannel, IChannelInfo, channelStatus, MessagingAvailability };

package/dist/src/Contacts/contacts.d.ts

@@ -14,7 +14,7 @@ export interface IBusiness {
     counters?: ICounters;
     name: string;
     imageUrl: string;
-    ownerUserId?: string;
+    owner?: string;
     membersId: string[];
     members: IContactInfo[];
     phones: IContactAddress[];
@@ -54,7 +54,7 @@ export interface IContact {
     lastName: string;
     imageUrl: string;
     birthDate?: Date | null;
-    ownerUserId?: string;
+    owner?: string;
     businessId?: string;
     businessName?: string;
     phones: IContactAddress[];