@trii/types 2.10.724 → 2.10.726

package/dist/Events/DomainEventTypes.d.ts

@@ -0,0 +1,51 @@
+/**
+ * Identificadores estables de eventos de dominio de Trii.
+ * El primer segmento identifica al módulo propietario y productor del evento.
+ *
+ * Automations, webhooks salientes y otros consumidores comparten este
+ * vocabulario, aunque cada mecanismo pueda soportar sólo un subconjunto.
+ * Los contratos de transporte conservan `eventType: string` para aceptar
+ * eventos incorporados por versiones futuras.
+ */
+export declare const DOMAIN_EVENT_TYPES: {
+    readonly AUTOMATIONS: {
+        readonly MANUAL: 'automations.manual';
+        readonly SCHEDULE_TICK: 'automations.schedule.tick';
+    };
+    readonly CONTACTS: {
+        readonly CONTACT_CREATED: 'contacts.contact.created';
+        readonly BUSINESS_CREATED: 'contacts.business.created';
+        readonly PROPERTY_CHANGED: 'contacts.property.changed';
+        readonly TAG_ADDED: 'contacts.tag.added';
+        readonly TAG_REMOVED: 'contacts.tag.removed';
+        readonly PROPERTY_DATE_REACHED: 'contacts.property.date_reached';
+    };
+    readonly CONVERSATIONS: {
+        readonly CONVERSATION_CREATED: 'conversations.conversation.created';
+        readonly CONVERSATION_CLOSED: 'conversations.conversation.closed';
+        readonly MESSAGE_RECEIVED: 'conversations.message.received';
+        readonly AGENT_INTERVENED: 'conversations.agent.intervened';
+    };
+    readonly TICKETS: {
+        readonly CREATED: 'tickets.created';
+        readonly STATUS_CHANGED: 'tickets.status_changed';
+        readonly PRIORITY_CHANGED: 'tickets.priority_changed';
+        readonly ASSIGNED: 'tickets.assigned';
+        readonly CUSTOMER_REPLIED: 'tickets.customer_replied';
+        readonly SLA_WARNING: 'tickets.sla_warning';
+        readonly SLA_BREACHED: 'tickets.sla_breached';
+        readonly CLOSED: 'tickets.closed';
+        readonly REOPENED: 'tickets.reopened';
+    };
+    readonly FORMS: {
+        readonly SUBMITTED: 'forms.submitted';
+    };
+    readonly INTEGRATIONS: {
+        readonly WEBHOOK_RECEIVED: 'integrations.webhook.received';
+    };
+};
+type Values<T> = T extends unknown ? T[keyof T] : never;
+type DomainEventTypeGroup = Values<typeof DOMAIN_EVENT_TYPES>;
+/** Unión de identificadores conocidos por esta versión de `@trii/types`. */
+export type KnownDomainEventType = Values<DomainEventTypeGroup>;
+export {};

package/dist/Events/DomainEventTypes.js

@@ -0,0 +1,49 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.DOMAIN_EVENT_TYPES = void 0;
+/**
+ * Identificadores estables de eventos de dominio de Trii.
+ * El primer segmento identifica al módulo propietario y productor del evento.
+ *
+ * Automations, webhooks salientes y otros consumidores comparten este
+ * vocabulario, aunque cada mecanismo pueda soportar sólo un subconjunto.
+ * Los contratos de transporte conservan `eventType: string` para aceptar
+ * eventos incorporados por versiones futuras.
+ */
+exports.DOMAIN_EVENT_TYPES = {
+    AUTOMATIONS: {
+        MANUAL: 'automations.manual',
+        SCHEDULE_TICK: 'automations.schedule.tick',
+    },
+    CONTACTS: {
+        CONTACT_CREATED: 'contacts.contact.created',
+        BUSINESS_CREATED: 'contacts.business.created',
+        PROPERTY_CHANGED: 'contacts.property.changed',
+        TAG_ADDED: 'contacts.tag.added',
+        TAG_REMOVED: 'contacts.tag.removed',
+        PROPERTY_DATE_REACHED: 'contacts.property.date_reached',
+    },
+    CONVERSATIONS: {
+        CONVERSATION_CREATED: 'conversations.conversation.created',
+        CONVERSATION_CLOSED: 'conversations.conversation.closed',
+        MESSAGE_RECEIVED: 'conversations.message.received',
+        AGENT_INTERVENED: 'conversations.agent.intervened',
+    },
+    TICKETS: {
+        CREATED: 'tickets.created',
+        STATUS_CHANGED: 'tickets.status_changed',
+        PRIORITY_CHANGED: 'tickets.priority_changed',
+        ASSIGNED: 'tickets.assigned',
+        CUSTOMER_REPLIED: 'tickets.customer_replied',
+        SLA_WARNING: 'tickets.sla_warning',
+        SLA_BREACHED: 'tickets.sla_breached',
+        CLOSED: 'tickets.closed',
+        REOPENED: 'tickets.reopened',
+    },
+    FORMS: {
+        SUBMITTED: 'forms.submitted',
+    },
+    INTEGRATIONS: {
+        WEBHOOK_RECEIVED: 'integrations.webhook.received',
+    },
+};

package/dist/Events/index.d.ts

@@ -0,0 +1 @@
+export * from './DomainEventTypes';

package/dist/Events/index.js

@@ -0,0 +1,17 @@
+"use strict";
+var __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {
+    if (k2 === undefined) k2 = k;
+    var desc = Object.getOwnPropertyDescriptor(m, k);
+    if (!desc || ("get" in desc ? !m.__esModule : desc.writable || desc.configurable)) {
+      desc = { enumerable: true, get: function() { return m[k]; } };
+    }
+    Object.defineProperty(o, k2, desc);
+}) : (function(o, m, k, k2) {
+    if (k2 === undefined) k2 = k;
+    o[k2] = m[k];
+}));
+var __exportStar = (this && this.__exportStar) || function(m, exports) {
+    for (var p in m) if (p !== "default" && !Object.prototype.hasOwnProperty.call(exports, p)) __createBinding(exports, m, p);
+};
+Object.defineProperty(exports, "__esModule", { value: true });
+__exportStar(require("./DomainEventTypes"), exports);

package/dist/Tickets/Security.d.ts

@@ -93,6 +93,14 @@ export declare enum TicketDelegatedAccessStatus {
     EXPIRED = "EXPIRED",
     REJECTED = "REJECTED"
 }
+export declare enum TicketLegalHoldReleaseReason {
+    MATTER_CLOSED = "MATTER_CLOSED",
+    NO_LONGER_RELEVANT = "NO_LONGER_RELEVANT",
+    APPLIED_IN_ERROR = "APPLIED_IN_ERROR",
+    SUPERSEDED = "SUPERSEDED",
+    OBLIGATION_EXPIRED = "OBLIGATION_EXPIRED",
+    OTHER = "OTHER"
+}
 export interface ITicketSecuritySubject {
     /** When every selector is false or empty, the subject matches nobody. */
     allAuthenticated?: boolean;
@@ -269,6 +277,50 @@ export interface IUpdateTicketRetentionPolicyDto {
     preserveAuditLog?: boolean;
     enabled?: boolean;
 }
+export interface ITicketRetentionUpcomingBucket {
+    withinDays: number;
+    count: number;
+}
+export interface ITicketRetentionAffectedCategory {
+    categoryId: string;
+    name: string;
+    count: number;
+}
+export interface ITicketRetentionSampleTicket {
+    ticketId: string;
+    number: number;
+    title: string;
+    categoryId: string;
+    resolvedAt: Date;
+}
+export interface ITicketRetentionImpactPreview {
+    policyId?: string;
+    action: TicketRetentionAction;
+    retentionDays: number;
+    preserveAuditLog: boolean;
+    irreversible: boolean;
+    anonymizedFieldNameKeys?: string[];
+    evaluatedAt: Date;
+    alreadyReachedCount: number;
+    onLegalHoldCount: number;
+    upcoming: ITicketRetentionUpcomingBucket[];
+    affectedCategories: ITicketRetentionAffectedCategory[];
+    affectedClassifications: TicketDataClassification[];
+    samples: ITicketRetentionSampleTicket[];
+}
+export interface ITicketRetentionValidationIssue {
+    code: string;
+    severity: 'ERROR' | 'WARNING';
+    message: string;
+    path?: string;
+}
+export interface ITicketRetentionValidationEntry {
+    policyId: string;
+    issues: ITicketRetentionValidationIssue[];
+}
+export interface IValidateTicketRetentionResponse {
+    policies: ITicketRetentionValidationEntry[];
+}
 export interface ITicketFieldSecurityValidationIssue {
     code: string;
     severity: 'ERROR' | 'WARNING';
@@ -311,6 +363,8 @@ export interface ITicketLegalHold {
     releasedAt?: Date;
     releasedBy?: string;
     externalMatterId?: string;
+    releaseReason?: TicketLegalHoldReleaseReason;
+    releaseNotes?: string;
 }
 export interface ITicketAccessAuditEvent {
     id: string;
@@ -427,8 +481,23 @@ export interface ICreateTicketLegalHoldDto {
 }
 export interface IReleaseTicketLegalHoldDto {
     expectedVersion: number;
-    legalHoldId: string;
-    reason: string;
+    releaseReason: TicketLegalHoldReleaseReason;
+    releaseNotes?: string;
+}
+export interface ITicketSuspendedRetentionPolicy {
+    id: string;
+    name: string;
+    action: TicketRetentionAction;
+    retentionDays: number;
+}
+export interface ITicketLegalHoldsResponse {
+    onHold: boolean;
+    holds: ITicketLegalHold[];
+    suspendedPolicies: ITicketSuspendedRetentionPolicy[];
+}
+export interface ITicketLegalHoldListEntry extends ITicketLegalHold {
+    ticketNumber: number;
+    ticketTitle: string;
 }
 export interface ICreateTicketDelegatedAccessDto {
     delegateId: string;

package/dist/Tickets/Security.js

@@ -1,6 +1,6 @@
 "use strict";
 Object.defineProperty(exports, "__esModule", { value: true });
-exports.TicketDelegatedAccessStatus = exports.TicketAccessAuditAction = exports.TicketLegalHoldStatus = exports.TicketRetentionAction = exports.TicketRedactionStatus = exports.TicketMaskingStrategy = exports.TicketDataClassification = exports.TicketSensitivityLevel = exports.TicketPolicyConditionGroupOperator = exports.TicketPolicyEffect = exports.TicketSecurityOperation = exports.TicketSecurityResourceType = void 0;
+exports.TicketLegalHoldReleaseReason = exports.TicketDelegatedAccessStatus = exports.TicketAccessAuditAction = exports.TicketLegalHoldStatus = exports.TicketRetentionAction = exports.TicketRedactionStatus = exports.TicketMaskingStrategy = exports.TicketDataClassification = exports.TicketSensitivityLevel = exports.TicketPolicyConditionGroupOperator = exports.TicketPolicyEffect = exports.TicketSecurityOperation = exports.TicketSecurityResourceType = void 0;
 var TicketSecurityResourceType;
 (function (TicketSecurityResourceType) {
     TicketSecurityResourceType["TICKET"] = "TICKET";
@@ -105,3 +105,12 @@ var TicketDelegatedAccessStatus;
     TicketDelegatedAccessStatus["EXPIRED"] = "EXPIRED";
     TicketDelegatedAccessStatus["REJECTED"] = "REJECTED";
 })(TicketDelegatedAccessStatus || (exports.TicketDelegatedAccessStatus = TicketDelegatedAccessStatus = {}));
+var TicketLegalHoldReleaseReason;
+(function (TicketLegalHoldReleaseReason) {
+    TicketLegalHoldReleaseReason["MATTER_CLOSED"] = "MATTER_CLOSED";
+    TicketLegalHoldReleaseReason["NO_LONGER_RELEVANT"] = "NO_LONGER_RELEVANT";
+    TicketLegalHoldReleaseReason["APPLIED_IN_ERROR"] = "APPLIED_IN_ERROR";
+    TicketLegalHoldReleaseReason["SUPERSEDED"] = "SUPERSEDED";
+    TicketLegalHoldReleaseReason["OBLIGATION_EXPIRED"] = "OBLIGATION_EXPIRED";
+    TicketLegalHoldReleaseReason["OTHER"] = "OTHER";
+})(TicketLegalHoldReleaseReason || (exports.TicketLegalHoldReleaseReason = TicketLegalHoldReleaseReason = {}));

package/dist/index.d.ts

@@ -15,6 +15,7 @@ export * as Users from './Users/index';
 export * as Presence from './Presence/index';
 export * as ApiResponses from './ApiResponses/index';
 export * as EventsQueue from './Common/EventsQueue/index';
+export * as Events from './Events/index';
 export * as APIKeys from './PublicAPI/apiKey';
 export * as AI from './AI/index';
 export * as Shop from './Shop/index';

package/dist/index.js

@@ -33,7 +33,7 @@ var __importStar = (this && this.__importStar) || (function () {
     };
 })();
 Object.defineProperty(exports, "__esModule", { value: true });
-exports.Automations = exports.Forms = exports.APIResponses = exports.Shop = exports.AI = exports.APIKeys = exports.EventsQueue = exports.ApiResponses = exports.Presence = exports.Users = exports.Collections = exports.Sales = exports.Tickets = exports.Spaces = exports.Reports = exports.Security = exports.Calls = exports.Conversations = exports.Calendar = exports.Contacts = exports.Common = exports.AuditLogs = exports.Accounts = void 0;
+exports.Automations = exports.Forms = exports.APIResponses = exports.Shop = exports.AI = exports.APIKeys = exports.Events = exports.EventsQueue = exports.ApiResponses = exports.Presence = exports.Users = exports.Collections = exports.Sales = exports.Tickets = exports.Spaces = exports.Reports = exports.Security = exports.Calls = exports.Conversations = exports.Calendar = exports.Contacts = exports.Common = exports.AuditLogs = exports.Accounts = void 0;
 exports.Accounts = __importStar(require("./Accounts/index"));
 exports.AuditLogs = __importStar(require("./AuditLogs/index"));
 exports.Common = __importStar(require("./Common/index"));
@@ -51,6 +51,7 @@ exports.Users = __importStar(require("./Users/index"));
 exports.Presence = __importStar(require("./Presence/index"));
 exports.ApiResponses = __importStar(require("./ApiResponses/index"));
 exports.EventsQueue = __importStar(require("./Common/EventsQueue/index"));
+exports.Events = __importStar(require("./Events/index"));
 exports.APIKeys = __importStar(require("./PublicAPI/apiKey"));
 exports.AI = __importStar(require("./AI/index"));
 exports.Shop = __importStar(require("./Shop/index"));

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@trii/types",
-  "version": "2.10.724",
+  "version": "2.10.726",
   "description": "Types definitions for Trii projects - ",
   "main": "dist/index.js",
   "types": "dist/index.d.ts",