@trii/types 2.10.712 → 2.10.714

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Files changed (7) hide show
  1. package/dist/Tickets/AdvancedApi.d.ts +60 -0
  2. package/dist/Tickets/AdvancedApi.js +12 -1
  3. package/dist/Tickets/Automation.d.ts +2 -2
  4. package/dist/Tickets/Sla.d.ts +31 -0
  5. package/dist/index.d.ts +23 -23
  6. package/dist/index.js +59 -59
  7. package/package.json +1 -1
package/dist/Tickets/AdvancedApi.d.ts CHANGED
@@ -166,6 +166,66 @@ export interface ISplitTicketResult {
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  createdTicketId: string;
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  relationId: string;
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  }
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+ export declare enum TicketPeriodPreset {
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+ LAST_24_HOURS = "LAST_24_HOURS",
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+ LAST_7_DAYS = "LAST_7_DAYS",
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+ LAST_30_DAYS = "LAST_30_DAYS"
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+ }
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+ export declare enum TicketMergeConfirmationLevel {
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+ CONFIRM = "CONFIRM",
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+ SUPERVISOR = "SUPERVISOR"
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+ }
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+ /** Ticket fields compared by duplicate detection, expressed with the fieldNameKey convention. */
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+ export type TicketDuplicateMatchField = "title" | "description" | "contactId" | "categoryId";
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+ /** Space-level configuration for ticket relations and duplicate detection; read model returns effective values. */
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+ export interface ITicketRelationSettings {
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+ spaceId: string;
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+ relationsEnabled: boolean;
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+ suggestDuplicates: boolean;
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+ matchFields: string[];
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+ searchPeriod: TicketPeriodPreset;
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+ excludedStatusIds: string[];
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+ minimumScore: number;
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+ copyMessages: boolean;
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+ copyAttachments: boolean;
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+ closeSourceTickets: boolean;
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+ mergeConfirmation: TicketMergeConfirmationLevel;
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+ warningMessage?: string;
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+ version: number;
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+ createdAt?: Date;
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+ createdBy?: string;
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+ updatedAt?: Date;
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+ updatedBy?: string;
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+ }
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+ /** Replaces the whole relation settings record; omitted optional values are cleared. */
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+ export interface IUpdateTicketRelationSettingsDto {
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+ expectedVersion: number;
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+ relationsEnabled: boolean;
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+ suggestDuplicates: boolean;
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+ matchFields: TicketDuplicateMatchField[];
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+ searchPeriod: TicketPeriodPreset;
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+ excludedStatusIds: string[];
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+ minimumScore: number;
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+ copyMessages: boolean;
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+ copyAttachments: boolean;
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+ closeSourceTickets: boolean;
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+ mergeConfirmation: TicketMergeConfirmationLevel;
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+ warningMessage?: string;
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+ }
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+ /** Updates only the provided relation settings; omitted fields keep their stored value. */
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+ export interface IPatchTicketRelationSettingsDto {
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+ relationsEnabled?: boolean;
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+ suggestDuplicates?: boolean;
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+ matchFields?: TicketDuplicateMatchField[];
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+ searchPeriod?: TicketPeriodPreset;
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+ excludedStatusIds?: string[];
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+ minimumScore?: number;
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+ copyMessages?: boolean;
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+ copyAttachments?: boolean;
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+ closeSourceTickets?: boolean;
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+ mergeConfirmation?: TicketMergeConfirmationLevel;
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+ warningMessage?: string | null;
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+ }
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  export declare enum TicketFollowerRole {
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  FOLLOWER = "FOLLOWER",
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  COLLABORATOR = "COLLABORATOR",
package/dist/Tickets/AdvancedApi.js CHANGED
@@ -1,6 +1,6 @@
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  "use strict";
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  Object.defineProperty(exports, "__esModule", { value: true });
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- exports.TicketWebhookAuthType = exports.TicketSubscriptionEvent = exports.TicketExportFormat = exports.TicketJobStatus = exports.TicketBulkOperationType = exports.TicketMacroActionType = exports.TicketFollowerRole = exports.TicketRelationType = exports.TicketApiErrorCode = exports.TicketExpand = void 0;
3
+ exports.TicketWebhookAuthType = exports.TicketSubscriptionEvent = exports.TicketExportFormat = exports.TicketJobStatus = exports.TicketBulkOperationType = exports.TicketMacroActionType = exports.TicketFollowerRole = exports.TicketMergeConfirmationLevel = exports.TicketPeriodPreset = exports.TicketRelationType = exports.TicketApiErrorCode = exports.TicketExpand = void 0;
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  var TicketExpand;
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  (function (TicketExpand) {
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  TicketExpand["CONTACT"] = "CONTACT";
@@ -39,6 +39,17 @@ var TicketRelationType;
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  TicketRelationType["HAS_INCIDENT"] = "HAS_INCIDENT";
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  TicketRelationType["PROBLEM_OF"] = "PROBLEM_OF";
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  })(TicketRelationType || (exports.TicketRelationType = TicketRelationType = {}));
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+ var TicketPeriodPreset;
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+ (function (TicketPeriodPreset) {
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+ TicketPeriodPreset["LAST_24_HOURS"] = "LAST_24_HOURS";
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+ TicketPeriodPreset["LAST_7_DAYS"] = "LAST_7_DAYS";
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+ TicketPeriodPreset["LAST_30_DAYS"] = "LAST_30_DAYS";
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+ })(TicketPeriodPreset || (exports.TicketPeriodPreset = TicketPeriodPreset = {}));
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+ var TicketMergeConfirmationLevel;
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+ (function (TicketMergeConfirmationLevel) {
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+ TicketMergeConfirmationLevel["CONFIRM"] = "CONFIRM";
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+ TicketMergeConfirmationLevel["SUPERVISOR"] = "SUPERVISOR";
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+ })(TicketMergeConfirmationLevel || (exports.TicketMergeConfirmationLevel = TicketMergeConfirmationLevel = {}));
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  var TicketFollowerRole;
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  (function (TicketFollowerRole) {
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  TicketFollowerRole["FOLLOWER"] = "FOLLOWER";
package/dist/Tickets/Automation.d.ts CHANGED
@@ -1,4 +1,4 @@
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- import { TicketPropertyValue } from "./Common";
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+ import { ITicketAuditedEntity, TicketPropertyValue } from "./Common";
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  import { TicketSecurityOperation } from "./Security";
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  /** Events published by Tickets that may start or resume a Flow execution. */
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  export declare enum TicketAutomationTrigger {
@@ -220,7 +220,7 @@ export interface ITicketAutomationGuardDecision {
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  actionsRemaining?: number;
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  }
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  /** Registers the Flow binding that determines which ticket event starts which flow version. */
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- export interface ITicketFlowBinding {
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+ export interface ITicketFlowBinding extends ITicketAuditedEntity {
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  id: string;
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  spaceId: string;
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  name: string;
package/dist/Tickets/Sla.d.ts CHANGED
@@ -231,6 +231,37 @@ export interface ITicketSlaPolicy extends ITicketAuditedEntity {
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  policyChangeBehavior?: SlaPolicyChangeBehavior;
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  reopenBehavior?: SlaPolicyChangeBehavior;
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  }
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+ export interface ICreateTicketSlaPolicyDto {
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+ name: string;
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+ description?: string;
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+ enabled?: boolean;
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+ order?: number;
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+ priority?: TicketPriority;
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+ categoryIds?: string[];
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+ conditions?: ISlaPolicyCondition[];
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+ conditionGroup?: ISlaConditionGroup;
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+ targets: ISlaTarget[];
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+ commitments?: IServiceCommitment[];
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+ pausableStatusIds?: string[];
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+ policyChangeBehavior?: SlaPolicyChangeBehavior;
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+ reopenBehavior?: SlaPolicyChangeBehavior;
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+ }
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+ export interface IUpdateTicketSlaPolicyDto {
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+ expectedVersion: number;
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+ name?: string;
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+ description?: string;
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+ enabled?: boolean;
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+ order?: number;
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+ priority?: TicketPriority;
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+ categoryIds?: string[];
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+ conditions?: ISlaPolicyCondition[];
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+ conditionGroup?: ISlaConditionGroup;
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+ targets?: ISlaTarget[];
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+ commitments?: IServiceCommitment[];
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+ pausableStatusIds?: string[];
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+ policyChangeBehavior?: SlaPolicyChangeBehavior;
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+ reopenBehavior?: SlaPolicyChangeBehavior;
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+ }
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  export interface ISlaPausePeriod {
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  startedAt: Date;
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  endedAt?: Date;
package/dist/index.d.ts CHANGED
@@ -1,23 +1,23 @@
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- export * as Accounts from './Accounts/index';
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- export * as AuditLogs from './AuditLogs/index';
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- export * as Common from './Common/index';
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- export * as Contacts from './Contacts/index';
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- export * as Calendar from './Calendar/index';
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- export * as Conversations from './Conversations/index';
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- export * as Calls from './Calls/index';
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- export * as Security from './Security/index';
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- export * as Reports from './Reports/index';
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- export * as Spaces from './Spaces/index';
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- export * as Tickets from './Tickets/index';
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- export * as Sales from './Sales/index';
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- export * as Collections from './Collections/index';
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- export * as Users from './Users/index';
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- export * as Presence from './Presence/index';
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- export * as ApiResponses from './ApiResponses/index';
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- export * as EventsQueue from './Common/EventsQueue/index';
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- export * as APIKeys from './PublicAPI/apiKey';
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- export * as AI from './AI/index';
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- export * as Shop from './Shop/index';
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- export * as APIResponses from './ApiResponses/index';
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- export * as Forms from './Forms/index';
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- export * as Automations from './Automations/index';
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+ export * as Accounts from './Accounts/index';
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+ export * as AuditLogs from './AuditLogs/index';
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+ export * as Common from './Common/index';
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+ export * as Contacts from './Contacts/index';
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+ export * as Calendar from './Calendar/index';
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+ export * as Conversations from './Conversations/index';
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+ export * as Calls from './Calls/index';
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+ export * as Security from './Security/index';
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+ export * as Reports from './Reports/index';
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+ export * as Spaces from './Spaces/index';
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+ export * as Tickets from './Tickets/index';
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+ export * as Sales from './Sales/index';
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+ export * as Collections from './Collections/index';
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+ export * as Users from './Users/index';
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+ export * as Presence from './Presence/index';
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+ export * as ApiResponses from './ApiResponses/index';
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+ export * as EventsQueue from './Common/EventsQueue/index';
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+ export * as APIKeys from './PublicAPI/apiKey';
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+ export * as AI from './AI/index';
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+ export * as Shop from './Shop/index';
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+ export * as APIResponses from './ApiResponses/index';
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+ export * as Forms from './Forms/index';
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+ export * as Automations from './Automations/index';
package/dist/index.js CHANGED
@@ -1,59 +1,59 @@
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- "use strict";
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- var __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {
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- if (k2 === undefined) k2 = k;
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- var desc = Object.getOwnPropertyDescriptor(m, k);
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- if (!desc || ("get" in desc ? !m.__esModule : desc.writable || desc.configurable)) {
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- desc = { enumerable: true, get: function() { return m[k]; } };
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- }
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- Object.defineProperty(o, k2, desc);
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- }) : (function(o, m, k, k2) {
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- if (k2 === undefined) k2 = k;
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- o[k2] = m[k];
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- }));
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- var __setModuleDefault = (this && this.__setModuleDefault) || (Object.create ? (function(o, v) {
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- Object.defineProperty(o, "default", { enumerable: true, value: v });
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- }) : function(o, v) {
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- o["default"] = v;
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- });
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- var __importStar = (this && this.__importStar) || (function () {
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- var ownKeys = function(o) {
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- ownKeys = Object.getOwnPropertyNames || function (o) {
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- var ar = [];
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- for (var k in o) if (Object.prototype.hasOwnProperty.call(o, k)) ar[ar.length] = k;
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- return ar;
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- };
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- return ownKeys(o);
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- };
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- return function (mod) {
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- if (mod && mod.__esModule) return mod;
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- var result = {};
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- if (mod != null) for (var k = ownKeys(mod), i = 0; i < k.length; i++) if (k[i] !== "default") __createBinding(result, mod, k[i]);
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- __setModuleDefault(result, mod);
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- return result;
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- };
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- })();
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- Object.defineProperty(exports, "__esModule", { value: true });
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- exports.Automations = exports.Forms = exports.APIResponses = exports.Shop = exports.AI = exports.APIKeys = exports.EventsQueue = exports.ApiResponses = exports.Presence = exports.Users = exports.Collections = exports.Sales = exports.Tickets = exports.Spaces = exports.Reports = exports.Security = exports.Calls = exports.Conversations = exports.Calendar = exports.Contacts = exports.Common = exports.AuditLogs = exports.Accounts = void 0;
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- exports.Accounts = __importStar(require("./Accounts/index"));
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- exports.AuditLogs = __importStar(require("./AuditLogs/index"));
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- exports.Common = __importStar(require("./Common/index"));
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- exports.Contacts = __importStar(require("./Contacts/index"));
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- exports.Calendar = __importStar(require("./Calendar/index"));
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- exports.Conversations = __importStar(require("./Conversations/index"));
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- exports.Calls = __importStar(require("./Calls/index"));
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- exports.Security = __importStar(require("./Security/index"));
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- exports.Reports = __importStar(require("./Reports/index"));
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- exports.Spaces = __importStar(require("./Spaces/index"));
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- exports.Tickets = __importStar(require("./Tickets/index"));
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- exports.Sales = __importStar(require("./Sales/index"));
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- exports.Collections = __importStar(require("./Collections/index"));
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- exports.Users = __importStar(require("./Users/index"));
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- exports.Presence = __importStar(require("./Presence/index"));
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- exports.ApiResponses = __importStar(require("./ApiResponses/index"));
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- exports.EventsQueue = __importStar(require("./Common/EventsQueue/index"));
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- exports.APIKeys = __importStar(require("./PublicAPI/apiKey"));
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- exports.AI = __importStar(require("./AI/index"));
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- exports.Shop = __importStar(require("./Shop/index"));
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- exports.APIResponses = __importStar(require("./ApiResponses/index"));
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- exports.Forms = __importStar(require("./Forms/index"));
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- exports.Automations = __importStar(require("./Automations/index"));
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+ "use strict";
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+ var __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {
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+ if (k2 === undefined) k2 = k;
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+ var desc = Object.getOwnPropertyDescriptor(m, k);
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+ if (!desc || ("get" in desc ? !m.__esModule : desc.writable || desc.configurable)) {
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+ desc = { enumerable: true, get: function() { return m[k]; } };
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+ }
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+ Object.defineProperty(o, k2, desc);
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+ }) : (function(o, m, k, k2) {
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+ if (k2 === undefined) k2 = k;
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+ o[k2] = m[k];
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+ }));
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+ var __setModuleDefault = (this && this.__setModuleDefault) || (Object.create ? (function(o, v) {
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+ Object.defineProperty(o, "default", { enumerable: true, value: v });
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+ }) : function(o, v) {
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+ o["default"] = v;
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+ });
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+ var __importStar = (this && this.__importStar) || (function () {
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+ var ownKeys = function(o) {
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+ ownKeys = Object.getOwnPropertyNames || function (o) {
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+ var ar = [];
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+ for (var k in o) if (Object.prototype.hasOwnProperty.call(o, k)) ar[ar.length] = k;
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+ return ar;
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+ };
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+ return ownKeys(o);
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+ };
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+ return function (mod) {
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+ if (mod && mod.__esModule) return mod;
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+ var result = {};
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+ if (mod != null) for (var k = ownKeys(mod), i = 0; i < k.length; i++) if (k[i] !== "default") __createBinding(result, mod, k[i]);
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+ __setModuleDefault(result, mod);
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+ return result;
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+ };
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+ })();
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+ Object.defineProperty(exports, "__esModule", { value: true });
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+ exports.Automations = exports.Forms = exports.APIResponses = exports.Shop = exports.AI = exports.APIKeys = exports.EventsQueue = exports.ApiResponses = exports.Presence = exports.Users = exports.Collections = exports.Sales = exports.Tickets = exports.Spaces = exports.Reports = exports.Security = exports.Calls = exports.Conversations = exports.Calendar = exports.Contacts = exports.Common = exports.AuditLogs = exports.Accounts = void 0;
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+ exports.Accounts = __importStar(require("./Accounts/index"));
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+ exports.AuditLogs = __importStar(require("./AuditLogs/index"));
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+ exports.Common = __importStar(require("./Common/index"));
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+ exports.Contacts = __importStar(require("./Contacts/index"));
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+ exports.Calendar = __importStar(require("./Calendar/index"));
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+ exports.Conversations = __importStar(require("./Conversations/index"));
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+ exports.Calls = __importStar(require("./Calls/index"));
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+ exports.Security = __importStar(require("./Security/index"));
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+ exports.Reports = __importStar(require("./Reports/index"));
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+ exports.Spaces = __importStar(require("./Spaces/index"));
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+ exports.Tickets = __importStar(require("./Tickets/index"));
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+ exports.Sales = __importStar(require("./Sales/index"));
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+ exports.Collections = __importStar(require("./Collections/index"));
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+ exports.Users = __importStar(require("./Users/index"));
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+ exports.Presence = __importStar(require("./Presence/index"));
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+ exports.ApiResponses = __importStar(require("./ApiResponses/index"));
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+ exports.EventsQueue = __importStar(require("./Common/EventsQueue/index"));
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+ exports.APIKeys = __importStar(require("./PublicAPI/apiKey"));
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+ exports.AI = __importStar(require("./AI/index"));
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+ exports.Shop = __importStar(require("./Shop/index"));
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+ exports.APIResponses = __importStar(require("./ApiResponses/index"));
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+ exports.Forms = __importStar(require("./Forms/index"));
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+ exports.Automations = __importStar(require("./Automations/index"));
package/package.json CHANGED
@@ -1,6 +1,6 @@
1
1
  {
2
2
  "name": "@trii/types",
3
- "version": "2.10.712",
3
+ "version": "2.10.714",
4
4
  "description": "Types definitions for Trii projects - ",
5
5
  "main": "dist/index.js",
6
6
  "types": "dist/index.d.ts",