@trii/types 2.10.704 → 2.10.705

package/dist/Automations/Events/Event.d.ts

@@ -1,8 +1,8 @@
 import { AutomationCustomer, AutomationJsonObject, AutomationJsonSchema, AutomationResourceReference, AutomationSourceApplication } from '../Common';
 export declare const AUTOMATION_MESSAGE_SCHEMAS: {
-    readonly DOMAIN_EVENT_V1: "automations.domain-event/v1";
-    readonly START_REQUEST_V1: "automations.start-request/v1";
-    readonly EXECUTION_WORK_ITEM_V1: "automations.execution.work-item/v1";
+    readonly DOMAIN_EVENT_V1: 'automations.domain-event/v1';
+    readonly START_REQUEST_V1: 'automations.start-request/v1';
+    readonly EXECUTION_WORK_ITEM_V1: 'automations.execution.work-item/v1';
 };
 export interface AutomationEventDefinition {
     eventType: string;

package/dist/Conversations/Conversation.d.ts

@@ -210,35 +210,35 @@ export type ConversationAssignmentSnapshot = {
     offerExpiresAt?: never;
     assignedAt?: never;
     acceptedAt?: never;
-} | QueuedConversationAssignmentBase & {
+} | (QueuedConversationAssignmentBase & {
     status: 'queued' | 'routing';
     owner: NoConversationOwner;
     offeredAt?: never;
     offerExpiresAt?: never;
     assignedAt?: never;
     acceptedAt?: never;
-} | QueuedConversationAssignmentBase & {
+}) | (QueuedConversationAssignmentBase & {
     status: 'offered';
     owner: UserConversationOwner;
     offeredAt: Date;
     offerExpiresAt?: Date;
     assignedAt?: never;
     acceptedAt?: never;
-} | QueuedConversationAssignmentBase & {
+}) | (QueuedConversationAssignmentBase & {
     status: 'assigned';
     owner: UserConversationOwner;
     offeredAt?: Date;
     offerExpiresAt?: Date;
     assignedAt: Date;
     acceptedAt?: never;
-} | QueuedConversationAssignmentBase & {
+}) | (QueuedConversationAssignmentBase & {
     status: 'accepted';
     owner: UserConversationOwner;
     offeredAt?: Date;
     offerExpiresAt?: Date;
     assignedAt: Date;
     acceptedAt: Date;
-};
+});
 export type ActorType = 'user' | 'contact' | 'bot' | 'flow' | 'system';
 export type ParticipantRole = 'owner' | 'collaborator' | 'follower' | 'mentioned' | 'supervisor' | 'bot' | 'flow' | 'historical';
 export type ConversationEventType = 'conversation_created' | 'queued' | 'assigned' | 'accepted' | 'transferred' | 'consult_requested' | 'collaborator_added' | 'participant_added' | 'participant_removed' | 'participation_abandoned' | 'follow_started' | 'follow_stopped' | 'message_sent' | 'message_received' | 'internal_note_added' | 'bot_started' | 'bot_finished' | 'flow_started' | 'flow_finished' | 'status_changed' | 'resolved' | 'reopened' | 'sla_warning' | 'sla_breached' | 'sla_started' | 'sla_paused' | 'sla_resumed' | 'sla_met' | 'sla_overridden';
@@ -272,15 +272,15 @@ interface ConversationSubscriptionBase {
  * A subscription is persistent product intent. Assignment or participation
  * visibility must not create it unless an explicit auto-follow policy applies.
  */
-export type ConversationSubscription = ConversationSubscriptionBase & {
+export type ConversationSubscription = (ConversationSubscriptionBase & {
     status: 'following';
     followedAt: Date;
     unfollowedAt?: never;
-} | ConversationSubscriptionBase & {
+}) | (ConversationSubscriptionBase & {
     status: 'unfollowed';
     followedAt: Date;
     unfollowedAt: Date;
-};
+});
 export interface PutConversationSubscriptionRequest {
     expectedVersion?: number;
     notifications: ConversationSubscriptionNotifications;

package/dist/Conversations/InboxMongo.d.ts

@@ -11,7 +11,7 @@ export declare const INBOX_PROCESSOR_RECEIPTS_COLLECTION = "inbox_processor_rece
  * InboxAudienceResolver receives as input.
  */
 export declare const CONVERSATION_SUBSCRIPTION_INDEXES: readonly [{
-    readonly name: "uq_subscription_user_conversation";
+    readonly name: 'uq_subscription_user_conversation';
     readonly key: {
         readonly spaceId: 1;
         readonly userId: 1;
@@ -19,7 +19,7 @@ export declare const CONVERSATION_SUBSCRIPTION_INDEXES: readonly [{
     };
     readonly unique: true;
 }, {
-    readonly name: "ix_subscription_conversation_followers";
+    readonly name: 'ix_subscription_conversation_followers';
     readonly key: {
         readonly spaceId: 1;
         readonly conversationId: 1;
@@ -35,7 +35,7 @@ export declare const CONVERSATION_SUBSCRIPTION_INDEXES: readonly [{
  * must not combine multiple array paths.
  */
 export declare const USER_INBOX_ITEM_INDEXES: readonly [{
-    readonly name: "uq_inbox_item_user_conversation";
+    readonly name: 'uq_inbox_item_user_conversation';
     readonly key: {
         readonly spaceId: 1;
         readonly userId: 1;
@@ -43,7 +43,7 @@ export declare const USER_INBOX_ITEM_INDEXES: readonly [{
     };
     readonly unique: true;
 }, {
-    readonly name: "ix_inbox_view_activity";
+    readonly name: 'ix_inbox_view_activity';
     readonly key: {
         readonly spaceId: 1;
         readonly userId: 1;
@@ -53,7 +53,7 @@ export declare const USER_INBOX_ITEM_INDEXES: readonly [{
         readonly id: -1;
     };
 }, {
-    readonly name: "ix_inbox_view_priority";
+    readonly name: 'ix_inbox_view_priority';
     readonly key: {
         readonly spaceId: 1;
         readonly userId: 1;
@@ -64,7 +64,7 @@ export declare const USER_INBOX_ITEM_INDEXES: readonly [{
         readonly id: -1;
     };
 }, {
-    readonly name: "ix_inbox_view_status_activity";
+    readonly name: 'ix_inbox_view_status_activity';
     readonly key: {
         readonly spaceId: 1;
         readonly userId: 1;
@@ -74,7 +74,7 @@ export declare const USER_INBOX_ITEM_INDEXES: readonly [{
         readonly id: -1;
     };
 }, {
-    readonly name: "ix_inbox_view_queue_activity";
+    readonly name: 'ix_inbox_view_queue_activity';
     readonly key: {
         readonly spaceId: 1;
         readonly userId: 1;
@@ -91,7 +91,7 @@ export declare const USER_INBOX_ITEM_INDEXES: readonly [{
  * spaceId + userId prefix.
  */
 export declare const USER_INBOX_COUNTER_INDEXES: readonly [{
-    readonly name: "uq_inbox_counter_user_view";
+    readonly name: 'uq_inbox_counter_user_view';
     readonly key: {
         readonly spaceId: 1;
         readonly userId: 1;
@@ -103,7 +103,7 @@ export declare const USER_INBOX_COUNTER_INDEXES: readonly [{
  * MongoDB indexes for durable processor idempotency receipts.
  */
 export declare const INBOX_PROCESSOR_RECEIPT_INDEXES: readonly [{
-    readonly name: "uq_inbox_processor_source_scope";
+    readonly name: 'uq_inbox_processor_source_scope';
     readonly key: {
         readonly processor: 1;
         readonly sourceEventId: 1;
@@ -144,11 +144,11 @@ interface InboxPageQueryBase {
     viewId: InboxViewId;
     limit: number;
 }
-export type InboxPageQuery = InboxPageQueryBase & {
+export type InboxPageQuery = (InboxPageQueryBase & {
     sort: 'activity';
     cursor?: InboxActivityCursor;
-} | InboxPageQueryBase & {
+}) | (InboxPageQueryBase & {
     sort: 'priority';
     cursor?: InboxPriorityCursor;
-};
+});
 export {};

package/dist/Conversations/Routing.d.ts

@@ -26,27 +26,27 @@ export interface PartyOwnerAssigneeResolver {
     mode: 'prefer' | 'required';
 }
 export type QueueOwnerAssigneeResolver = PartyOwnerAssigneeResolver;
-export type QueueRoutingPolicy = QueueRoutingPolicyBase & {
+export type QueueRoutingPolicy = (QueueRoutingPolicyBase & {
     distributionMode: 'shared';
     strategy?: never;
     ownerResolver?: never;
-} | QueueRoutingPolicyBase & {
+}) | (QueueRoutingPolicyBase & {
     distributionMode: 'manual_pull';
     strategy?: never;
     ownerResolver?: never;
-} | QueueRoutingPolicyBase & {
+}) | (QueueRoutingPolicyBase & {
     distributionMode: 'exclusive';
     strategy: QueueRoutingStrategy;
-    ownerResolver?: undefined | PartyOwnerAssigneeResolver & {
+    ownerResolver?: undefined | (PartyOwnerAssigneeResolver & {
         mode: 'prefer';
-    };
-} | QueueRoutingPolicyBase & {
+    });
+}) | (QueueRoutingPolicyBase & {
     distributionMode: 'exclusive';
     strategy?: never;
     ownerResolver: PartyOwnerAssigneeResolver & {
         mode: 'required';
     };
-};
+});
 export type QueueRoutingConfig = QueueRoutingPolicy & {
     queueId: string;
     spaceId: string;
@@ -133,15 +133,15 @@ export type PartyOwnerAssigneeEvaluation = {
     }>;
     outcome: 'selected';
     nextStep?: never;
-} | FailedPartyOwnerEvaluation & {
+} | (FailedPartyOwnerEvaluation & {
     type: 'party_owner';
     mode: 'prefer';
     nextStep: 'strategy';
-} | FailedPartyOwnerEvaluation & {
+}) | (FailedPartyOwnerEvaluation & {
     type: 'party_owner';
     mode: 'required';
     nextStep: 'fallback';
-};
+});
 export interface RoutingDecision {
     decisionId: string;
     spaceId: string;

package/dist/Tickets/SelfService.d.ts

@@ -259,6 +259,20 @@ export interface ITicketAudiencePolicy extends ITicketAuditedEntity {
     rules: ITicketAudienceRule[];
     enabled: boolean;
 }
+export interface ICreateTicketAudiencePolicyDto {
+    name: string;
+    description?: string;
+    defaultEffect: TicketAudienceRuleEffect;
+    rules?: ITicketAudienceRule[];
+    enabled?: boolean;
+}
+export interface IUpdateTicketAudiencePolicyDto {
+    name?: string;
+    description?: string | null;
+    defaultEffect?: TicketAudienceRuleEffect;
+    rules?: ITicketAudienceRule[];
+    enabled?: boolean;
+}
 export interface ITicketRequestDraft {
     id: string;
     spaceId: string;
@@ -321,6 +335,28 @@ export interface ITicketKnowledgeReference extends ITicketAuditedEntity {
     order?: number;
     enabled: boolean;
 }
+export interface ICreateTicketKnowledgeReferenceDto {
+    referenceType: TicketKnowledgeReferenceType;
+    documentId: string;
+    portalIds?: string[];
+    requestTypeIds?: string[];
+    categoryIds?: string[];
+    locales?: string[];
+    audiencePolicyId?: string;
+    order?: number;
+    enabled?: boolean;
+}
+export interface IUpdateTicketKnowledgeReferenceDto {
+    referenceType?: TicketKnowledgeReferenceType;
+    documentId?: string;
+    portalIds?: string[] | null;
+    requestTypeIds?: string[] | null;
+    categoryIds?: string[] | null;
+    locales?: string[] | null;
+    audiencePolicyId?: string | null;
+    order?: number | null;
+    enabled?: boolean;
+}
 /** Rules may work globally at portal level and become more specific by request type/category. */
 export interface ITicketDeflectionRule extends ITicketAuditedEntity {
     name: string;
@@ -334,6 +370,30 @@ export interface ITicketDeflectionRule extends ITicketAuditedEntity {
     audiencePolicyId?: string;
     enabled: boolean;
 }
+export interface ICreateTicketDeflectionRuleDto {
+    name: string;
+    portalId: string;
+    requestTypeIds?: string[];
+    categoryIds?: string[];
+    knowledgeReferenceIds?: string[];
+    includeKnownIssues?: boolean;
+    minimumScore?: number;
+    maximumSuggestions?: number;
+    audiencePolicyId?: string;
+    enabled?: boolean;
+}
+export interface IUpdateTicketDeflectionRuleDto {
+    name?: string;
+    portalId?: string;
+    requestTypeIds?: string[] | null;
+    categoryIds?: string[] | null;
+    knowledgeReferenceIds?: string[] | null;
+    includeKnownIssues?: boolean;
+    minimumScore?: number | null;
+    maximumSuggestions?: number | null;
+    audiencePolicyId?: string | null;
+    enabled?: boolean;
+}
 export interface ITicketDeflectionSuggestion {
     knowledgeReferenceId?: string;
     knownIssueTicketId?: string;

package/dist/src/Common/Channels/Channel.d.ts

@@ -37,16 +37,6 @@ interface IChannelInfo {
      */
     status?: string;
 }
-/**
- * Fallback routing used only when no published Flow entry point matches the
- * channel, or when the selected Flow cannot produce a valid disposition.
- *
- * Flow-to-channel bindings remain authoritative in FlowEntryPoint.
- */
-interface ChannelConversationRoutingConfig {
-    /** Stable id of a ConversationQueue in the same space as the channel. */
-    defaultQueueId: string;
-}
 interface IChannel {
     id?: string | null;
     spaceId?: string | null;
@@ -54,28 +44,13 @@ interface IChannel {
     description?: string | null;
     type?: ChannelType | null;
     permissions?: Permission[] | null;
-    /**
-     * @deprecated Legacy channel assignment configuration. Use QueueRoutingConfig.
-     */
     assignTo?: ConversationAssigned;
-    /**
-     * @deprecated Legacy channel assignment configuration. Use QueueRoutingConfig.
-     */
     assignMethod: AssignMethod;
-    /**
-     * @deprecated Ownership is produced by the routing decision.
-     */
     assignToOwner?: boolean;
     /**
      * habilita la creacion de conversaciones para este canal, si esta en false, los mensajes entrantes no generaran conversaciones
      */
     conversationsEnabled: boolean | false;
-    /**
-     * Default Queue for newly-created conversations that are not handled by a
-     * Flow. Store only the Queue id; Queue configuration remains authoritative
-     * in the Conversations domain.
-     */
-    conversationRouting?: ChannelConversationRoutingConfig | null;
     /**
      * Gets or sets a value indicating whether webhook notifications are enabled.
      * Redirects incoming messages to the specified webhook URL when set to true.
@@ -121,4 +96,4 @@ declare enum channelStatus {
     SUSPENDED = 7,
     CONFIGURATION_PENDING = 9
 }
-export { IChannel, IChannelInfo, ChannelConversationRoutingConfig, channelStatus, MessagingAvailability };
+export { IChannel, IChannelInfo, channelStatus, MessagingAvailability };

package/dist/src/Contacts/contacts.d.ts

@@ -14,7 +14,7 @@ export interface IBusiness {
     counters?: ICounters;
     name: string;
     imageUrl: string;
-    ownerUserId?: string;
+    owner?: string;
     membersId: string[];
     members: IContactInfo[];
     phones: IContactAddress[];
@@ -54,7 +54,7 @@ export interface IContact {
     lastName: string;
     imageUrl: string;
     birthDate?: Date | null;
-    ownerUserId?: string;
+    owner?: string;
     businessId?: string;
     businessName?: string;
     phones: IContactAddress[];