@trii/types 2.10.703 → 2.10.705

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Files changed (108) hide show
  1. package/dist/Automations/Events/Event.d.ts +3 -3
  2. package/dist/Automations/Flows/Flow.d.ts +7 -0
  3. package/dist/Automations/Nodes/Node.d.ts +3 -0
  4. package/dist/Automations/Triggers/Trigger.d.ts +112 -0
  5. package/dist/Automations/Triggers/Trigger.js +66 -0
  6. package/dist/Automations/Triggers/index.d.ts +1 -0
  7. package/dist/{src/Automations/Nodes → Automations/Triggers}/index.js +1 -1
  8. package/dist/Automations/index.d.ts +1 -0
  9. package/dist/Automations/index.js +1 -0
  10. package/dist/Common/index.js +17 -7
  11. package/dist/Conversations/Conversation.d.ts +8 -8
  12. package/dist/Conversations/DashBoard/dashboardForms.d.ts +44 -0
  13. package/dist/Conversations/DashBoard/dashboardForms.js +24 -0
  14. package/dist/Conversations/InboxCounters.d.ts +18 -0
  15. package/dist/Conversations/InboxMongo.d.ts +12 -12
  16. package/dist/Conversations/Routing.d.ts +10 -10
  17. package/dist/Conversations/index.js +17 -7
  18. package/dist/Tickets/SelfService.d.ts +60 -0
  19. package/dist/index.js +17 -7
  20. package/dist/src/Common/Channels/Channel.d.ts +1 -28
  21. package/dist/src/Contacts/contacts.d.ts +2 -2
  22. package/dist/src/Conversations/Conversation.d.ts +48 -331
  23. package/dist/src/Conversations/Conversation.js +34 -14
  24. package/dist/src/Conversations/DashBoard/dashboard.d.ts +2 -2
  25. package/dist/src/Conversations/DashBoard/dashboardForms.d.ts +44 -0
  26. package/dist/src/Conversations/DashBoard/dashboardForms.js +24 -0
  27. package/dist/src/Conversations/Flows/Workflows/Workflow.d.ts +123 -280
  28. package/dist/src/Conversations/Flows/Workflows/Workflow.js +35 -85
  29. package/dist/src/Conversations/Groups/Group.d.ts +8 -2
  30. package/dist/src/Conversations/Groups/Group.js +6 -0
  31. package/dist/src/Conversations/Label.d.ts +1 -1
  32. package/dist/src/Conversations/WebHook.d.ts +1 -1
  33. package/dist/src/Conversations/index.d.ts +1 -9
  34. package/dist/src/Conversations/index.js +1 -9
  35. package/dist/src/Tickets/Category.d.ts +0 -18
  36. package/dist/src/Tickets/Dashboard.d.ts +0 -78
  37. package/dist/src/Tickets/Dashboard.js +1 -13
  38. package/dist/src/Tickets/Fields.d.ts +0 -1
  39. package/dist/src/Tickets/Layouts.d.ts +1 -3
  40. package/dist/src/Tickets/Workflow.d.ts +0 -20
  41. package/dist/src/Users/UserTrii.d.ts +0 -10
  42. package/dist/src/Users/UserTrii.js +1 -8
  43. package/dist/src/index.d.ts +0 -3
  44. package/dist/src/index.js +1 -4
  45. package/package.json +2 -5
  46. package/dist/src/Automations/Capabilities/Capability.d.ts +0 -81
  47. package/dist/src/Automations/Capabilities/Capability.js +0 -23
  48. package/dist/src/Automations/Capabilities/index.d.ts +0 -1
  49. package/dist/src/Automations/Capabilities/index.js +0 -17
  50. package/dist/src/Automations/Common.d.ts +0 -94
  51. package/dist/src/Automations/Common.js +0 -40
  52. package/dist/src/Automations/Events/Event.d.ts +0 -69
  53. package/dist/src/Automations/Events/Event.js +0 -14
  54. package/dist/src/Automations/Events/index.d.ts +0 -1
  55. package/dist/src/Automations/Events/index.js +0 -17
  56. package/dist/src/Automations/Executions/Execution.d.ts +0 -254
  57. package/dist/src/Automations/Executions/Execution.js +0 -62
  58. package/dist/src/Automations/Executions/Testing.d.ts +0 -166
  59. package/dist/src/Automations/Executions/Testing.js +0 -54
  60. package/dist/src/Automations/Executions/index.d.ts +0 -2
  61. package/dist/src/Automations/Executions/index.js +0 -18
  62. package/dist/src/Automations/Flows/Canvas.d.ts +0 -103
  63. package/dist/src/Automations/Flows/Canvas.js +0 -38
  64. package/dist/src/Automations/Flows/Flow.d.ts +0 -147
  65. package/dist/src/Automations/Flows/Flow.js +0 -58
  66. package/dist/src/Automations/Flows/Requests.d.ts +0 -71
  67. package/dist/src/Automations/Flows/Validation.d.ts +0 -28
  68. package/dist/src/Automations/Flows/Validation.js +0 -9
  69. package/dist/src/Automations/Flows/index.d.ts +0 -4
  70. package/dist/src/Automations/Flows/index.js +0 -20
  71. package/dist/src/Automations/Nodes/Node.d.ts +0 -113
  72. package/dist/src/Automations/Nodes/Node.js +0 -27
  73. package/dist/src/Automations/Nodes/index.d.ts +0 -1
  74. package/dist/src/Automations/index.d.ts +0 -6
  75. package/dist/src/Automations/index.js +0 -22
  76. package/dist/src/Chats/Chat.d.ts +0 -61
  77. package/dist/src/Chats/Chat.js +0 -28
  78. package/dist/src/Conversations/Assignment.d.ts +0 -81
  79. package/dist/src/Conversations/Assignment.js +0 -4
  80. package/dist/src/Conversations/InboxMongo.d.ts +0 -154
  81. package/dist/src/Conversations/InboxMongo.js +0 -128
  82. package/dist/src/Conversations/InboxProjection.d.ts +0 -162
  83. package/dist/src/Conversations/InboxProjection.js +0 -2
  84. package/dist/src/Conversations/Outbox.d.ts +0 -24
  85. package/dist/src/Conversations/Outbox.js +0 -4
  86. package/dist/src/Conversations/Queue.d.ts +0 -107
  87. package/dist/src/Conversations/Queue.js +0 -4
  88. package/dist/src/Conversations/Routing.d.ts +0 -164
  89. package/dist/src/Conversations/Routing.js +0 -2
  90. package/dist/src/Conversations/Sla.d.ts +0 -227
  91. package/dist/src/Conversations/Sla.js +0 -6
  92. package/dist/src/Conversations/Transfer.d.ts +0 -73
  93. package/dist/src/Conversations/Transfer.js +0 -2
  94. package/dist/src/Forms/API.d.ts +0 -53
  95. package/dist/src/Forms/API.js +0 -2
  96. package/dist/src/Forms/SubmittedForm.d.ts +0 -56
  97. package/dist/src/Forms/SubmittedForm.js +0 -9
  98. package/dist/src/Forms/index.d.ts +0 -2
  99. package/dist/src/Forms/index.js +0 -18
  100. package/dist/src/Presence/AgentPause.d.ts +0 -24
  101. package/dist/src/Presence/AgentPause.js +0 -19
  102. package/dist/src/Presence/QueueParticipation.d.ts +0 -17
  103. package/dist/src/Presence/QueueParticipation.js +0 -2
  104. package/dist/src/Presence/QueueRoutingState.d.ts +0 -27
  105. package/dist/src/Presence/QueueRoutingState.js +0 -9
  106. package/dist/src/Presence/index.d.ts +0 -3
  107. package/dist/src/Presence/index.js +0 -19
  108. /package/dist/{src/Automations/Flows/Requests.js → Conversations/InboxCounters.js} +0 -0
@@ -1,8 +1,8 @@
1
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  import { AutomationCustomer, AutomationJsonObject, AutomationJsonSchema, AutomationResourceReference, AutomationSourceApplication } from '../Common';
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  export declare const AUTOMATION_MESSAGE_SCHEMAS: {
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- readonly DOMAIN_EVENT_V1: "automations.domain-event/v1";
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- readonly START_REQUEST_V1: "automations.start-request/v1";
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- readonly EXECUTION_WORK_ITEM_V1: "automations.execution.work-item/v1";
3
+ readonly DOMAIN_EVENT_V1: 'automations.domain-event/v1';
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+ readonly START_REQUEST_V1: 'automations.start-request/v1';
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+ readonly EXECUTION_WORK_ITEM_V1: 'automations.execution.work-item/v1';
6
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  };
7
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  export interface AutomationEventDefinition {
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  eventType: string;
@@ -1,6 +1,7 @@
1
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  import { AutomationCapabilityReference } from '../Capabilities';
2
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  import { AutomationJsonObject, AutomationJsonValue, AutomationSourceApplication } from '../Common';
3
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  import { AutomationFlowEdge, AutomationCanvasAnnotation, AutomationFlowNode, AutomationFlowVariable, AutomationFlowViewport } from './Canvas';
4
+ import { AutomationTriggerAdmissionPolicy, AutomationTriggerBinding } from '../Triggers';
4
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  export declare enum AutomationFlowKind {
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  CONVERSATIONAL = "conversational",
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  VOICE = "voice",
@@ -134,7 +135,13 @@ export interface FlowEntryPoint {
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  flowId: string;
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  flowVersionId: string;
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  name: string;
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+ /** Selección amigable y configuración normalizada del trigger de módulo. */
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+ triggerBinding: AutomationTriggerBinding;
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+ /** Política de reingreso y concurrencia aplicada antes de crear la ejecución. */
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+ admissionPolicy: AutomationTriggerAdmissionPolicy;
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+ /** Valor resuelto por backend a partir de triggerBinding; no es editable. */
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  sourceApplication: AutomationSourceApplication;
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+ /** Valor resuelto por backend a partir de triggerBinding; no es editable. */
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  eventType: string;
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  triggerCapability?: AutomationCapabilityReference | null;
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  /** Grupo vacío acepta cualquier evento del tipo configurado. */
@@ -1,5 +1,6 @@
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  import { AutomationJsonObject, AutomationJsonSchema, AutomationJsonValue, AutomationPageRequest, AutomationSourceApplication } from '../Common';
2
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  import { AutomationCapabilityReference } from '../Capabilities';
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+ import { AutomationTriggerDefinition } from '../Triggers';
3
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  import { AutomationNodeHandle, AutomationNodeKind } from '../Flows';
4
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  export declare enum AutomationNodePropertyEditor {
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  STRING = "string",
@@ -58,6 +59,8 @@ export interface AutomationNodeDefinition {
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  tags: string[];
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  requiredPermissions: string[];
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  capability?: AutomationCapabilityReference | null;
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+ /** Metadata disponible únicamente para nodos que pueden iniciar un Flow. */
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+ trigger?: AutomationTriggerDefinition | null;
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  inputs: AutomationNodeHandle[];
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  outputs: AutomationNodeHandle[];
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  properties: AutomationNodePropertyDefinition[];
@@ -0,0 +1,112 @@
1
+ import { AutomationJsonObject, AutomationJsonSchema, AutomationSourceApplication } from '../Common';
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+ /** Forma en que una instancia del trigger puede iniciar una ejecución. */
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+ export declare enum AutomationTriggerActivationKind {
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+ MANUAL = "manual",
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+ DOMAIN_EVENT = "domainEvent",
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+ WEBHOOK = "webhook",
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+ SCHEDULE = "schedule"
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+ }
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+ /** Entidad principal que queda asociada a la ejecución iniciada. */
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+ export declare enum AutomationTriggerSubjectKind {
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+ NONE = "none",
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+ CONTACT = "contact",
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+ BUSINESS = "business",
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+ CONVERSATION = "conversation",
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+ TICKET = "ticket",
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+ FORM_SUBMISSION = "formSubmission",
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+ WEBHOOK = "webhook",
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+ SCHEDULE = "schedule"
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+ }
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+ /** Política histórica de reingreso para la misma identidad CRM. */
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+ export declare enum AutomationTriggerReentryMode {
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+ /** Cada ocurrencia elegible puede crear una ejecución. */
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+ EVERY_OCCURRENCE = "everyOccurrence",
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+ /** La identidad primaria del evento sólo ingresa una vez. */
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+ ONCE_PER_SUBJECT = "oncePerSubject",
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+ /** El contacto sólo ingresa una vez en la automatización. */
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+ ONCE_PER_CONTACT = "oncePerContact",
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+ /** La dirección/canal del contacto sólo ingresa una vez. */
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+ ONCE_PER_CONTACT_ADDRESS = "oncePerContactAddress"
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+ }
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+ /** Alcance histórico utilizado al aplicar una política de reingreso. */
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+ export declare enum AutomationTriggerHistoryScope {
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+ /** Publicar una versión nueva no reinicia el historial. */
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+ FLOW = "flow",
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+ /** Cada versión publicada mantiene su propio historial. */
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+ FLOW_VERSION = "flowVersion"
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+ }
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+ /** Control de ejecuciones simultáneas para una misma identidad. */
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+ export declare enum AutomationTriggerConcurrencyMode {
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+ ALLOW = "allow",
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+ SINGLE_ACTIVE_PER_SUBJECT = "singleActivePerSubject",
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+ SINGLE_ACTIVE_PER_CONTACT = "singleActivePerContact",
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+ SINGLE_ACTIVE_PER_CONTACT_ADDRESS = "singleActivePerContactAddress"
44
+ }
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+ /**
46
+ * Evento seleccionable dentro de un trigger de módulo.
47
+ *
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+ * `code` es la opción estable usada por el diseñador. `eventType` es el
49
+ * identificador contractual resuelto por backend y nunca debe solicitarse
50
+ * como texto libre al usuario.
51
+ */
52
+ export interface AutomationTriggerEventDefinition {
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+ code: string;
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+ name: string;
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+ description?: string | null;
56
+ sourceApplication: AutomationSourceApplication;
57
+ eventType: string;
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+ eventVersion: number;
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+ subjectKind: AutomationTriggerSubjectKind;
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+ configurationSchema?: AutomationJsonSchema | null;
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+ supportsEntryFilters: boolean;
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+ supportedReentryModes: AutomationTriggerReentryMode[];
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+ defaultReentryMode: AutomationTriggerReentryMode;
64
+ supportedConcurrencyModes: AutomationTriggerConcurrencyMode[];
65
+ defaultConcurrencyMode: AutomationTriggerConcurrencyMode;
66
+ }
67
+ /** Metadata de trigger publicada junto con una definición de nodo. */
68
+ export interface AutomationTriggerDefinition {
69
+ activationKind: AutomationTriggerActivationKind;
70
+ defaultEventCode: string;
71
+ events: AutomationTriggerEventDefinition[];
72
+ }
73
+ /**
74
+ * Selección normalizada persistida en el Entry Point.
75
+ * La configuración se valida contra el schema del evento seleccionado.
76
+ */
77
+ export interface AutomationTriggerBinding {
78
+ definitionCode: string;
79
+ definitionVersion: number;
80
+ eventCode: string;
81
+ activationKind: AutomationTriggerActivationKind;
82
+ configuration: AutomationJsonObject;
83
+ }
84
+ /** Política aplicada antes de crear una ejecución. */
85
+ export interface AutomationTriggerAdmissionPolicy {
86
+ reentryMode: AutomationTriggerReentryMode;
87
+ historyScope: AutomationTriggerHistoryScope;
88
+ concurrencyMode: AutomationTriggerConcurrencyMode;
89
+ }
90
+ /**
91
+ * Referencia estable a una propiedad estándar o personalizada.
92
+ * `nameKey` es la identidad; nombre y tipo son snapshots informativos.
93
+ */
94
+ export interface AutomationTriggerPropertyReference {
95
+ resourceType: string;
96
+ nameKey: string;
97
+ valueType: string;
98
+ displayNameSnapshot?: string | null;
99
+ }
100
+ export declare enum AutomationWebhookAuthenticationMode {
101
+ NONE = "none",
102
+ SHARED_SECRET = "sharedSecret",
103
+ HMAC_SHA256 = "hmacSha256"
104
+ }
105
+ export declare enum AutomationScheduleKind {
106
+ ONCE = "once",
107
+ INTERVAL = "interval",
108
+ DAILY = "daily",
109
+ WEEKLY = "weekly",
110
+ MONTHLY = "monthly",
111
+ CRON = "cron"
112
+ }
@@ -0,0 +1,66 @@
1
+ "use strict";
2
+ Object.defineProperty(exports, "__esModule", { value: true });
3
+ exports.AutomationScheduleKind = exports.AutomationWebhookAuthenticationMode = exports.AutomationTriggerConcurrencyMode = exports.AutomationTriggerHistoryScope = exports.AutomationTriggerReentryMode = exports.AutomationTriggerSubjectKind = exports.AutomationTriggerActivationKind = void 0;
4
+ /** Forma en que una instancia del trigger puede iniciar una ejecución. */
5
+ var AutomationTriggerActivationKind;
6
+ (function (AutomationTriggerActivationKind) {
7
+ AutomationTriggerActivationKind["MANUAL"] = "manual";
8
+ AutomationTriggerActivationKind["DOMAIN_EVENT"] = "domainEvent";
9
+ AutomationTriggerActivationKind["WEBHOOK"] = "webhook";
10
+ AutomationTriggerActivationKind["SCHEDULE"] = "schedule";
11
+ })(AutomationTriggerActivationKind || (exports.AutomationTriggerActivationKind = AutomationTriggerActivationKind = {}));
12
+ /** Entidad principal que queda asociada a la ejecución iniciada. */
13
+ var AutomationTriggerSubjectKind;
14
+ (function (AutomationTriggerSubjectKind) {
15
+ AutomationTriggerSubjectKind["NONE"] = "none";
16
+ AutomationTriggerSubjectKind["CONTACT"] = "contact";
17
+ AutomationTriggerSubjectKind["BUSINESS"] = "business";
18
+ AutomationTriggerSubjectKind["CONVERSATION"] = "conversation";
19
+ AutomationTriggerSubjectKind["TICKET"] = "ticket";
20
+ AutomationTriggerSubjectKind["FORM_SUBMISSION"] = "formSubmission";
21
+ AutomationTriggerSubjectKind["WEBHOOK"] = "webhook";
22
+ AutomationTriggerSubjectKind["SCHEDULE"] = "schedule";
23
+ })(AutomationTriggerSubjectKind || (exports.AutomationTriggerSubjectKind = AutomationTriggerSubjectKind = {}));
24
+ /** Política histórica de reingreso para la misma identidad CRM. */
25
+ var AutomationTriggerReentryMode;
26
+ (function (AutomationTriggerReentryMode) {
27
+ /** Cada ocurrencia elegible puede crear una ejecución. */
28
+ AutomationTriggerReentryMode["EVERY_OCCURRENCE"] = "everyOccurrence";
29
+ /** La identidad primaria del evento sólo ingresa una vez. */
30
+ AutomationTriggerReentryMode["ONCE_PER_SUBJECT"] = "oncePerSubject";
31
+ /** El contacto sólo ingresa una vez en la automatización. */
32
+ AutomationTriggerReentryMode["ONCE_PER_CONTACT"] = "oncePerContact";
33
+ /** La dirección/canal del contacto sólo ingresa una vez. */
34
+ AutomationTriggerReentryMode["ONCE_PER_CONTACT_ADDRESS"] = "oncePerContactAddress";
35
+ })(AutomationTriggerReentryMode || (exports.AutomationTriggerReentryMode = AutomationTriggerReentryMode = {}));
36
+ /** Alcance histórico utilizado al aplicar una política de reingreso. */
37
+ var AutomationTriggerHistoryScope;
38
+ (function (AutomationTriggerHistoryScope) {
39
+ /** Publicar una versión nueva no reinicia el historial. */
40
+ AutomationTriggerHistoryScope["FLOW"] = "flow";
41
+ /** Cada versión publicada mantiene su propio historial. */
42
+ AutomationTriggerHistoryScope["FLOW_VERSION"] = "flowVersion";
43
+ })(AutomationTriggerHistoryScope || (exports.AutomationTriggerHistoryScope = AutomationTriggerHistoryScope = {}));
44
+ /** Control de ejecuciones simultáneas para una misma identidad. */
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+ var AutomationTriggerConcurrencyMode;
46
+ (function (AutomationTriggerConcurrencyMode) {
47
+ AutomationTriggerConcurrencyMode["ALLOW"] = "allow";
48
+ AutomationTriggerConcurrencyMode["SINGLE_ACTIVE_PER_SUBJECT"] = "singleActivePerSubject";
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+ AutomationTriggerConcurrencyMode["SINGLE_ACTIVE_PER_CONTACT"] = "singleActivePerContact";
50
+ AutomationTriggerConcurrencyMode["SINGLE_ACTIVE_PER_CONTACT_ADDRESS"] = "singleActivePerContactAddress";
51
+ })(AutomationTriggerConcurrencyMode || (exports.AutomationTriggerConcurrencyMode = AutomationTriggerConcurrencyMode = {}));
52
+ var AutomationWebhookAuthenticationMode;
53
+ (function (AutomationWebhookAuthenticationMode) {
54
+ AutomationWebhookAuthenticationMode["NONE"] = "none";
55
+ AutomationWebhookAuthenticationMode["SHARED_SECRET"] = "sharedSecret";
56
+ AutomationWebhookAuthenticationMode["HMAC_SHA256"] = "hmacSha256";
57
+ })(AutomationWebhookAuthenticationMode || (exports.AutomationWebhookAuthenticationMode = AutomationWebhookAuthenticationMode = {}));
58
+ var AutomationScheduleKind;
59
+ (function (AutomationScheduleKind) {
60
+ AutomationScheduleKind["ONCE"] = "once";
61
+ AutomationScheduleKind["INTERVAL"] = "interval";
62
+ AutomationScheduleKind["DAILY"] = "daily";
63
+ AutomationScheduleKind["WEEKLY"] = "weekly";
64
+ AutomationScheduleKind["MONTHLY"] = "monthly";
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+ AutomationScheduleKind["CRON"] = "cron";
66
+ })(AutomationScheduleKind || (exports.AutomationScheduleKind = AutomationScheduleKind = {}));
@@ -0,0 +1 @@
1
+ export * from './Trigger';
@@ -14,4 +14,4 @@ var __exportStar = (this && this.__exportStar) || function(m, exports) {
14
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  for (var p in m) if (p !== "default" && !Object.prototype.hasOwnProperty.call(exports, p)) __createBinding(exports, m, p);
15
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  };
16
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  Object.defineProperty(exports, "__esModule", { value: true });
17
- __exportStar(require("./Node"), exports);
17
+ __exportStar(require("./Trigger"), exports);
@@ -4,3 +4,4 @@ export * from './Capabilities';
4
4
  export * from './Executions';
5
5
  export * from './Nodes';
6
6
  export * from './Events';
7
+ export * from './Triggers';
@@ -20,3 +20,4 @@ __exportStar(require("./Capabilities"), exports);
20
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  __exportStar(require("./Executions"), exports);
21
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  __exportStar(require("./Nodes"), exports);
22
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  __exportStar(require("./Events"), exports);
23
+ __exportStar(require("./Triggers"), exports);
@@ -15,13 +15,23 @@ var __setModuleDefault = (this && this.__setModuleDefault) || (Object.create ? (
15
15
  }) : function(o, v) {
16
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  o["default"] = v;
17
17
  });
18
- var __importStar = (this && this.__importStar) || function (mod) {
19
- if (mod && mod.__esModule) return mod;
20
- var result = {};
21
- if (mod != null) for (var k in mod) if (k !== "default" && Object.prototype.hasOwnProperty.call(mod, k)) __createBinding(result, mod, k);
22
- __setModuleDefault(result, mod);
23
- return result;
24
- };
18
+ var __importStar = (this && this.__importStar) || (function () {
19
+ var ownKeys = function(o) {
20
+ ownKeys = Object.getOwnPropertyNames || function (o) {
21
+ var ar = [];
22
+ for (var k in o) if (Object.prototype.hasOwnProperty.call(o, k)) ar[ar.length] = k;
23
+ return ar;
24
+ };
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+ return ownKeys(o);
26
+ };
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+ return function (mod) {
28
+ if (mod && mod.__esModule) return mod;
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+ var result = {};
30
+ if (mod != null) for (var k = ownKeys(mod), i = 0; i < k.length; i++) if (k[i] !== "default") __createBinding(result, mod, k[i]);
31
+ __setModuleDefault(result, mod);
32
+ return result;
33
+ };
34
+ })();
25
35
  Object.defineProperty(exports, "__esModule", { value: true });
26
36
  exports.QueueEvent = exports.Schedules = exports.Notifications = exports.Messages = exports.Channels = exports.API = void 0;
27
37
  exports.API = __importStar(require("./API/index"));
@@ -210,35 +210,35 @@ export type ConversationAssignmentSnapshot = {
210
210
  offerExpiresAt?: never;
211
211
  assignedAt?: never;
212
212
  acceptedAt?: never;
213
- } | QueuedConversationAssignmentBase & {
213
+ } | (QueuedConversationAssignmentBase & {
214
214
  status: 'queued' | 'routing';
215
215
  owner: NoConversationOwner;
216
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  offeredAt?: never;
217
217
  offerExpiresAt?: never;
218
218
  assignedAt?: never;
219
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  acceptedAt?: never;
220
- } | QueuedConversationAssignmentBase & {
220
+ }) | (QueuedConversationAssignmentBase & {
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  status: 'offered';
222
222
  owner: UserConversationOwner;
223
223
  offeredAt: Date;
224
224
  offerExpiresAt?: Date;
225
225
  assignedAt?: never;
226
226
  acceptedAt?: never;
227
- } | QueuedConversationAssignmentBase & {
227
+ }) | (QueuedConversationAssignmentBase & {
228
228
  status: 'assigned';
229
229
  owner: UserConversationOwner;
230
230
  offeredAt?: Date;
231
231
  offerExpiresAt?: Date;
232
232
  assignedAt: Date;
233
233
  acceptedAt?: never;
234
- } | QueuedConversationAssignmentBase & {
234
+ }) | (QueuedConversationAssignmentBase & {
235
235
  status: 'accepted';
236
236
  owner: UserConversationOwner;
237
237
  offeredAt?: Date;
238
238
  offerExpiresAt?: Date;
239
239
  assignedAt: Date;
240
240
  acceptedAt: Date;
241
- };
241
+ });
242
242
  export type ActorType = 'user' | 'contact' | 'bot' | 'flow' | 'system';
243
243
  export type ParticipantRole = 'owner' | 'collaborator' | 'follower' | 'mentioned' | 'supervisor' | 'bot' | 'flow' | 'historical';
244
244
  export type ConversationEventType = 'conversation_created' | 'queued' | 'assigned' | 'accepted' | 'transferred' | 'consult_requested' | 'collaborator_added' | 'participant_added' | 'participant_removed' | 'participation_abandoned' | 'follow_started' | 'follow_stopped' | 'message_sent' | 'message_received' | 'internal_note_added' | 'bot_started' | 'bot_finished' | 'flow_started' | 'flow_finished' | 'status_changed' | 'resolved' | 'reopened' | 'sla_warning' | 'sla_breached' | 'sla_started' | 'sla_paused' | 'sla_resumed' | 'sla_met' | 'sla_overridden';
@@ -272,15 +272,15 @@ interface ConversationSubscriptionBase {
272
272
  * A subscription is persistent product intent. Assignment or participation
273
273
  * visibility must not create it unless an explicit auto-follow policy applies.
274
274
  */
275
- export type ConversationSubscription = ConversationSubscriptionBase & {
275
+ export type ConversationSubscription = (ConversationSubscriptionBase & {
276
276
  status: 'following';
277
277
  followedAt: Date;
278
278
  unfollowedAt?: never;
279
- } | ConversationSubscriptionBase & {
279
+ }) | (ConversationSubscriptionBase & {
280
280
  status: 'unfollowed';
281
281
  followedAt: Date;
282
282
  unfollowedAt: Date;
283
- };
283
+ });
284
284
  export interface PutConversationSubscriptionRequest {
285
285
  expectedVersion?: number;
286
286
  notifications: ConversationSubscriptionNotifications;
@@ -0,0 +1,44 @@
1
+ import { FormItemType } from "../../Common/Channels/Form";
2
+ export declare class DashBoardFormsSummaryInfo {
3
+ formId: string;
4
+ timeStart: Date;
5
+ timeEnd: Date;
6
+ completedForms: number;
7
+ records: DashBoardFormsQuestionSummary[];
8
+ }
9
+ export declare class DashBoardFormsQuestionSummary {
10
+ questionId: string;
11
+ question: string;
12
+ type: FormItemType;
13
+ count: number;
14
+ responses: DashBoardFormsResponseSummary[];
15
+ }
16
+ export declare class DashBoardFormsResponseSummary {
17
+ count: number;
18
+ responseTitle: string;
19
+ }
20
+ export declare class DashBoardFormsSubmittedFormsInfo {
21
+ formId: string;
22
+ timeStart: Date;
23
+ timeEnd: Date;
24
+ completedForms: number;
25
+ records: DashBoardFormsSubmittedFormRecord[];
26
+ }
27
+ export declare class DashBoardFormsSubmittedFormRecord {
28
+ id: string;
29
+ tags: FormTag[];
30
+ responses: DashBoardFormsSubmittedFormResponse[];
31
+ expireAt: Date;
32
+ createdAt: Date;
33
+ completedAt: Date;
34
+ }
35
+ export declare class DashBoardFormsSubmittedFormResponse {
36
+ questionId: string;
37
+ question: string;
38
+ type: FormItemType;
39
+ response: any;
40
+ }
41
+ export declare class FormTag {
42
+ name: string;
43
+ value: string;
44
+ }
@@ -0,0 +1,24 @@
1
+ "use strict";
2
+ Object.defineProperty(exports, "__esModule", { value: true });
3
+ exports.FormTag = exports.DashBoardFormsSubmittedFormResponse = exports.DashBoardFormsSubmittedFormRecord = exports.DashBoardFormsSubmittedFormsInfo = exports.DashBoardFormsResponseSummary = exports.DashBoardFormsQuestionSummary = exports.DashBoardFormsSummaryInfo = void 0;
4
+ class DashBoardFormsSummaryInfo {
5
+ }
6
+ exports.DashBoardFormsSummaryInfo = DashBoardFormsSummaryInfo;
7
+ class DashBoardFormsQuestionSummary {
8
+ }
9
+ exports.DashBoardFormsQuestionSummary = DashBoardFormsQuestionSummary;
10
+ class DashBoardFormsResponseSummary {
11
+ }
12
+ exports.DashBoardFormsResponseSummary = DashBoardFormsResponseSummary;
13
+ class DashBoardFormsSubmittedFormsInfo {
14
+ }
15
+ exports.DashBoardFormsSubmittedFormsInfo = DashBoardFormsSubmittedFormsInfo;
16
+ class DashBoardFormsSubmittedFormRecord {
17
+ }
18
+ exports.DashBoardFormsSubmittedFormRecord = DashBoardFormsSubmittedFormRecord;
19
+ class DashBoardFormsSubmittedFormResponse {
20
+ }
21
+ exports.DashBoardFormsSubmittedFormResponse = DashBoardFormsSubmittedFormResponse;
22
+ class FormTag {
23
+ }
24
+ exports.FormTag = FormTag;
@@ -0,0 +1,18 @@
1
+ export interface InboxCounters {
2
+ spaceId: string;
3
+ userId: string;
4
+ pending: number;
5
+ following: number;
6
+ slaWarning: number;
7
+ slaBreached: number;
8
+ teamSlaBreached: number;
9
+ finalized: number;
10
+ spam: number;
11
+ tags: TagCount[];
12
+ updatedAt: Date;
13
+ }
14
+ export interface TagCount {
15
+ tagId: string;
16
+ name: string;
17
+ count: number;
18
+ }
@@ -11,7 +11,7 @@ export declare const INBOX_PROCESSOR_RECEIPTS_COLLECTION = "inbox_processor_rece
11
11
  * InboxAudienceResolver receives as input.
12
12
  */
13
13
  export declare const CONVERSATION_SUBSCRIPTION_INDEXES: readonly [{
14
- readonly name: "uq_subscription_user_conversation";
14
+ readonly name: 'uq_subscription_user_conversation';
15
15
  readonly key: {
16
16
  readonly spaceId: 1;
17
17
  readonly userId: 1;
@@ -19,7 +19,7 @@ export declare const CONVERSATION_SUBSCRIPTION_INDEXES: readonly [{
19
19
  };
20
20
  readonly unique: true;
21
21
  }, {
22
- readonly name: "ix_subscription_conversation_followers";
22
+ readonly name: 'ix_subscription_conversation_followers';
23
23
  readonly key: {
24
24
  readonly spaceId: 1;
25
25
  readonly conversationId: 1;
@@ -35,7 +35,7 @@ export declare const CONVERSATION_SUBSCRIPTION_INDEXES: readonly [{
35
35
  * must not combine multiple array paths.
36
36
  */
37
37
  export declare const USER_INBOX_ITEM_INDEXES: readonly [{
38
- readonly name: "uq_inbox_item_user_conversation";
38
+ readonly name: 'uq_inbox_item_user_conversation';
39
39
  readonly key: {
40
40
  readonly spaceId: 1;
41
41
  readonly userId: 1;
@@ -43,7 +43,7 @@ export declare const USER_INBOX_ITEM_INDEXES: readonly [{
43
43
  };
44
44
  readonly unique: true;
45
45
  }, {
46
- readonly name: "ix_inbox_view_activity";
46
+ readonly name: 'ix_inbox_view_activity';
47
47
  readonly key: {
48
48
  readonly spaceId: 1;
49
49
  readonly userId: 1;
@@ -53,7 +53,7 @@ export declare const USER_INBOX_ITEM_INDEXES: readonly [{
53
53
  readonly id: -1;
54
54
  };
55
55
  }, {
56
- readonly name: "ix_inbox_view_priority";
56
+ readonly name: 'ix_inbox_view_priority';
57
57
  readonly key: {
58
58
  readonly spaceId: 1;
59
59
  readonly userId: 1;
@@ -64,7 +64,7 @@ export declare const USER_INBOX_ITEM_INDEXES: readonly [{
64
64
  readonly id: -1;
65
65
  };
66
66
  }, {
67
- readonly name: "ix_inbox_view_status_activity";
67
+ readonly name: 'ix_inbox_view_status_activity';
68
68
  readonly key: {
69
69
  readonly spaceId: 1;
70
70
  readonly userId: 1;
@@ -74,7 +74,7 @@ export declare const USER_INBOX_ITEM_INDEXES: readonly [{
74
74
  readonly id: -1;
75
75
  };
76
76
  }, {
77
- readonly name: "ix_inbox_view_queue_activity";
77
+ readonly name: 'ix_inbox_view_queue_activity';
78
78
  readonly key: {
79
79
  readonly spaceId: 1;
80
80
  readonly userId: 1;
@@ -91,7 +91,7 @@ export declare const USER_INBOX_ITEM_INDEXES: readonly [{
91
91
  * spaceId + userId prefix.
92
92
  */
93
93
  export declare const USER_INBOX_COUNTER_INDEXES: readonly [{
94
- readonly name: "uq_inbox_counter_user_view";
94
+ readonly name: 'uq_inbox_counter_user_view';
95
95
  readonly key: {
96
96
  readonly spaceId: 1;
97
97
  readonly userId: 1;
@@ -103,7 +103,7 @@ export declare const USER_INBOX_COUNTER_INDEXES: readonly [{
103
103
  * MongoDB indexes for durable processor idempotency receipts.
104
104
  */
105
105
  export declare const INBOX_PROCESSOR_RECEIPT_INDEXES: readonly [{
106
- readonly name: "uq_inbox_processor_source_scope";
106
+ readonly name: 'uq_inbox_processor_source_scope';
107
107
  readonly key: {
108
108
  readonly processor: 1;
109
109
  readonly sourceEventId: 1;
@@ -144,11 +144,11 @@ interface InboxPageQueryBase {
144
144
  viewId: InboxViewId;
145
145
  limit: number;
146
146
  }
147
- export type InboxPageQuery = InboxPageQueryBase & {
147
+ export type InboxPageQuery = (InboxPageQueryBase & {
148
148
  sort: 'activity';
149
149
  cursor?: InboxActivityCursor;
150
- } | InboxPageQueryBase & {
150
+ }) | (InboxPageQueryBase & {
151
151
  sort: 'priority';
152
152
  cursor?: InboxPriorityCursor;
153
- };
153
+ });
154
154
  export {};
@@ -26,27 +26,27 @@ export interface PartyOwnerAssigneeResolver {
26
26
  mode: 'prefer' | 'required';
27
27
  }
28
28
  export type QueueOwnerAssigneeResolver = PartyOwnerAssigneeResolver;
29
- export type QueueRoutingPolicy = QueueRoutingPolicyBase & {
29
+ export type QueueRoutingPolicy = (QueueRoutingPolicyBase & {
30
30
  distributionMode: 'shared';
31
31
  strategy?: never;
32
32
  ownerResolver?: never;
33
- } | QueueRoutingPolicyBase & {
33
+ }) | (QueueRoutingPolicyBase & {
34
34
  distributionMode: 'manual_pull';
35
35
  strategy?: never;
36
36
  ownerResolver?: never;
37
- } | QueueRoutingPolicyBase & {
37
+ }) | (QueueRoutingPolicyBase & {
38
38
  distributionMode: 'exclusive';
39
39
  strategy: QueueRoutingStrategy;
40
- ownerResolver?: undefined | PartyOwnerAssigneeResolver & {
40
+ ownerResolver?: undefined | (PartyOwnerAssigneeResolver & {
41
41
  mode: 'prefer';
42
- };
43
- } | QueueRoutingPolicyBase & {
42
+ });
43
+ }) | (QueueRoutingPolicyBase & {
44
44
  distributionMode: 'exclusive';
45
45
  strategy?: never;
46
46
  ownerResolver: PartyOwnerAssigneeResolver & {
47
47
  mode: 'required';
48
48
  };
49
- };
49
+ });
50
50
  export type QueueRoutingConfig = QueueRoutingPolicy & {
51
51
  queueId: string;
52
52
  spaceId: string;
@@ -133,15 +133,15 @@ export type PartyOwnerAssigneeEvaluation = {
133
133
  }>;
134
134
  outcome: 'selected';
135
135
  nextStep?: never;
136
- } | FailedPartyOwnerEvaluation & {
136
+ } | (FailedPartyOwnerEvaluation & {
137
137
  type: 'party_owner';
138
138
  mode: 'prefer';
139
139
  nextStep: 'strategy';
140
- } | FailedPartyOwnerEvaluation & {
140
+ }) | (FailedPartyOwnerEvaluation & {
141
141
  type: 'party_owner';
142
142
  mode: 'required';
143
143
  nextStep: 'fallback';
144
- };
144
+ });
145
145
  export interface RoutingDecision {
146
146
  decisionId: string;
147
147
  spaceId: string;
@@ -15,13 +15,23 @@ var __setModuleDefault = (this && this.__setModuleDefault) || (Object.create ? (
15
15
  }) : function(o, v) {
16
16
  o["default"] = v;
17
17
  });
18
- var __importStar = (this && this.__importStar) || function (mod) {
19
- if (mod && mod.__esModule) return mod;
20
- var result = {};
21
- if (mod != null) for (var k in mod) if (k !== "default" && Object.prototype.hasOwnProperty.call(mod, k)) __createBinding(result, mod, k);
22
- __setModuleDefault(result, mod);
23
- return result;
24
- };
18
+ var __importStar = (this && this.__importStar) || (function () {
19
+ var ownKeys = function(o) {
20
+ ownKeys = Object.getOwnPropertyNames || function (o) {
21
+ var ar = [];
22
+ for (var k in o) if (Object.prototype.hasOwnProperty.call(o, k)) ar[ar.length] = k;
23
+ return ar;
24
+ };
25
+ return ownKeys(o);
26
+ };
27
+ return function (mod) {
28
+ if (mod && mod.__esModule) return mod;
29
+ var result = {};
30
+ if (mod != null) for (var k = ownKeys(mod), i = 0; i < k.length; i++) if (k[i] !== "default") __createBinding(result, mod, k[i]);
31
+ __setModuleDefault(result, mod);
32
+ return result;
33
+ };
34
+ })();
25
35
  var __exportStar = (this && this.__exportStar) || function(m, exports) {
26
36
  for (var p in m) if (p !== "default" && !Object.prototype.hasOwnProperty.call(exports, p)) __createBinding(exports, m, p);
27
37
  };