@trii/types 2.10.692 → 2.10.695

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (180) hide show
  1. package/dist/Automations/Capabilities/Capability.d.ts +33 -0
  2. package/dist/Automations/Capabilities/Capability.js +15 -1
  3. package/dist/Automations/Executions/Execution.d.ts +106 -0
  4. package/dist/Automations/Executions/Execution.js +40 -1
  5. package/dist/Automations/Executions/Testing.d.ts +166 -0
  6. package/dist/Automations/Executions/Testing.js +54 -0
  7. package/dist/Automations/Executions/index.d.ts +1 -0
  8. package/dist/Automations/Executions/index.js +1 -0
  9. package/dist/Conversations/Conversation.d.ts +8 -8
  10. package/dist/Conversations/InboxMongo.d.ts +12 -12
  11. package/dist/Conversations/Routing.d.ts +10 -10
  12. package/dist/Tickets/Dashboard.d.ts +1 -0
  13. package/dist/index.d.ts +23 -23
  14. package/dist/index.js +59 -59
  15. package/dist/src/Common/Channels/Channel.d.ts +1 -26
  16. package/dist/src/Contacts/contacts.d.ts +2 -2
  17. package/dist/src/Conversations/Conversation.d.ts +48 -241
  18. package/dist/src/Conversations/Conversation.js +34 -14
  19. package/dist/src/Conversations/DashBoard/dashboard.d.ts +2 -2
  20. package/dist/src/Conversations/DashBoard/dashboardForms.d.ts +44 -0
  21. package/dist/src/Conversations/DashBoard/dashboardForms.js +24 -0
  22. package/dist/src/Conversations/Flows/Workflows/Workflow.d.ts +123 -280
  23. package/dist/src/Conversations/Flows/Workflows/Workflow.js +35 -85
  24. package/dist/src/Conversations/Groups/Group.d.ts +8 -2
  25. package/dist/src/Conversations/Groups/Group.js +6 -0
  26. package/dist/src/Conversations/Label.d.ts +1 -1
  27. package/dist/src/Conversations/WebHook.d.ts +1 -1
  28. package/dist/src/Conversations/index.d.ts +1 -9
  29. package/dist/src/Conversations/index.js +1 -9
  30. package/dist/src/Tickets/Category.d.ts +0 -18
  31. package/dist/src/Tickets/Dashboard.d.ts +0 -77
  32. package/dist/src/Tickets/Dashboard.js +1 -13
  33. package/dist/src/Tickets/Fields.d.ts +0 -1
  34. package/dist/src/Tickets/Layouts.d.ts +1 -3
  35. package/dist/src/Tickets/Workflow.d.ts +0 -20
  36. package/dist/src/Users/UserTrii.d.ts +0 -10
  37. package/dist/src/Users/UserTrii.js +1 -8
  38. package/dist/src/index.d.ts +0 -3
  39. package/dist/src/index.js +1 -4
  40. package/package.json +1 -1
  41. package/dist/AI/MapPolygon.d.ts +0 -22
  42. package/dist/AI/MapPolygon.js +0 -2
  43. package/dist/Conversations/Flows/Nodes/NodeAIChatBot.d.ts +0 -0
  44. package/dist/Conversations/Flows/Nodes/NodeAIChatBot.js +0 -0
  45. package/dist/Conversations/Flows/Nodes/NodeApi.d.ts +0 -2
  46. package/dist/Conversations/Flows/Nodes/NodeApi.js +0 -183
  47. package/dist/Conversations/Flows/Nodes/NodeBotIA.d.ts +0 -15
  48. package/dist/Conversations/Flows/Nodes/NodeBotIA.js +0 -6
  49. package/dist/Conversations/Flows/Nodes/NodeChatBotIA.d.ts +0 -15
  50. package/dist/Conversations/Flows/Nodes/NodeChatBotIA.js +0 -6
  51. package/dist/Conversations/Flows/Nodes/NodeConditional.d.ts +0 -0
  52. package/dist/Conversations/Flows/Nodes/NodeConditional.js +0 -0
  53. package/dist/Conversations/Flows/Nodes/NodeContactSearch.d.ts +0 -0
  54. package/dist/Conversations/Flows/Nodes/NodeContactSearch.js +0 -0
  55. package/dist/Conversations/Flows/Nodes/NodeContactUpdate.d.ts +0 -0
  56. package/dist/Conversations/Flows/Nodes/NodeContactUpdate.js +0 -0
  57. package/dist/Conversations/Flows/Nodes/NodeConversationAssignTo.d.ts +0 -0
  58. package/dist/Conversations/Flows/Nodes/NodeConversationAssignTo.js +0 -0
  59. package/dist/Conversations/Flows/Nodes/NodeConversationFinalize.d.ts +0 -0
  60. package/dist/Conversations/Flows/Nodes/NodeConversationFinalize.js +0 -0
  61. package/dist/Conversations/Flows/Nodes/NodeConversationUpdate.d.ts +0 -0
  62. package/dist/Conversations/Flows/Nodes/NodeConversationUpdate.js +0 -0
  63. package/dist/Conversations/Flows/Nodes/NodeFillForm.d.ts +0 -0
  64. package/dist/Conversations/Flows/Nodes/NodeFillForm.js +0 -0
  65. package/dist/Conversations/Flows/Nodes/NodeFillTicket.d.ts +0 -1
  66. package/dist/Conversations/Flows/Nodes/NodeFillTicket.js +0 -9
  67. package/dist/Conversations/Flows/Nodes/NodeGoogleCalendar.d.ts +0 -20
  68. package/dist/Conversations/Flows/Nodes/NodeGoogleCalendar.js +0 -2
  69. package/dist/Conversations/Flows/Nodes/NodeGoogleMaps copy.d.ts +0 -12
  70. package/dist/Conversations/Flows/Nodes/NodeGoogleMaps copy.js +0 -6
  71. package/dist/Conversations/Flows/Nodes/NodeGoogleMaps.d.ts +0 -15
  72. package/dist/Conversations/Flows/Nodes/NodeGoogleMaps.js +0 -2
  73. package/dist/Conversations/Flows/Nodes/NodeMsgReply.d.ts +0 -0
  74. package/dist/Conversations/Flows/Nodes/NodeMsgReply.js +0 -0
  75. package/dist/Conversations/Flows/Nodes/NodeMsgSend.d.ts +0 -0
  76. package/dist/Conversations/Flows/Nodes/NodeMsgSend.js +0 -0
  77. package/dist/Conversations/Flows/Nodes/NodeMsgText.d.ts +0 -1
  78. package/dist/Conversations/Flows/Nodes/NodeMsgText.js +0 -27
  79. package/dist/Conversations/Flows/Nodes/NodeMsgWaitResponse.d.ts +0 -0
  80. package/dist/Conversations/Flows/Nodes/NodeMsgWaitResponse.js +0 -0
  81. package/dist/Conversations/Flows/Nodes/NodeRedirect.d.ts +0 -0
  82. package/dist/Conversations/Flows/Nodes/NodeRedirect.js +0 -0
  83. package/dist/Conversations/Flows/Nodes/NodeSendEmail.d.ts +0 -0
  84. package/dist/Conversations/Flows/Nodes/NodeSendEmail.js +0 -0
  85. package/dist/Conversations/Flows/Nodes/NodeSqlQuery.d.ts +0 -0
  86. package/dist/Conversations/Flows/Nodes/NodeSqlQuery.js +0 -0
  87. package/dist/Conversations/Flows/Nodes/NodeStart.d.ts +0 -0
  88. package/dist/Conversations/Flows/Nodes/NodeStart.js +0 -0
  89. package/dist/Conversations/Flows/Nodes/NodeTimeScheduleControl.d.ts +0 -0
  90. package/dist/Conversations/Flows/Nodes/NodeTimeScheduleControl.js +0 -0
  91. package/dist/Conversations/Flows/Nodes/NodeTimeTimer.d.ts +0 -0
  92. package/dist/Conversations/Flows/Nodes/NodeTimeTimer.js +0 -0
  93. package/dist/Conversations/Flows/Nodes/NodeTimeWaitUntil.d.ts +0 -0
  94. package/dist/Conversations/Flows/Nodes/NodeTimeWaitUntil.js +0 -0
  95. package/dist/Conversations/Flows/Nodes/NodeToolCalculator.d.ts +0 -2
  96. package/dist/Conversations/Flows/Nodes/NodeToolCalculator.js +0 -37
  97. package/dist/Conversations/Flows/Nodes/NodeToolContacts.d.ts +0 -2
  98. package/dist/Conversations/Flows/Nodes/NodeToolContacts.js +0 -59
  99. package/dist/Conversations/Flows/Nodes/NodeToolFunction.d.ts +0 -2
  100. package/dist/Conversations/Flows/Nodes/NodeToolFunction.js +0 -45
  101. package/dist/Conversations/Flows/Nodes/NodeToolGoogleCalendar.d.ts +0 -2
  102. package/dist/Conversations/Flows/Nodes/NodeToolGoogleCalendar.js +0 -87
  103. package/dist/Conversations/Flows/Nodes/NodeToolGoogleMaps.d.ts +0 -1
  104. package/dist/Conversations/Flows/Nodes/NodeToolGoogleMaps.js +0 -2
  105. package/dist/Conversations/Flows/Nodes/NodeToolKnowledge.d.ts +0 -2
  106. package/dist/Conversations/Flows/Nodes/NodeToolKnowledge.js +0 -52
  107. package/dist/Conversations/Flows/Nodes/NodeToolMapsCheckPolygon.d.ts +0 -2
  108. package/dist/Conversations/Flows/Nodes/NodeToolMapsCheckPolygon.js +0 -59
  109. package/dist/Conversations/Flows/Nodes/NodeToolMcpClient.d.ts +0 -2
  110. package/dist/Conversations/Flows/Nodes/NodeToolMcpClient.js +0 -45
  111. package/dist/Conversations/Flows/Nodes/NodeToolShoppingCart.d.ts +0 -2
  112. package/dist/Conversations/Flows/Nodes/NodeToolShoppingCart.js +0 -81
  113. package/dist/Conversations/Flows/Nodes/index.d.ts +0 -24
  114. package/dist/Conversations/Flows/Nodes/index.js +0 -40
  115. package/dist/Presence/ChannelRoutingState.d.ts +0 -17
  116. package/dist/Presence/ChannelRoutingState.js +0 -9
  117. package/dist/Tickets/AccessLevel.d.ts +0 -5
  118. package/dist/Tickets/AccessLevel.js +0 -9
  119. package/dist/src/Automations/Capabilities/Capability.d.ts +0 -48
  120. package/dist/src/Automations/Capabilities/Capability.js +0 -9
  121. package/dist/src/Automations/Capabilities/index.d.ts +0 -1
  122. package/dist/src/Automations/Capabilities/index.js +0 -17
  123. package/dist/src/Automations/Common.d.ts +0 -47
  124. package/dist/src/Automations/Common.js +0 -18
  125. package/dist/src/Automations/Events/Event.d.ts +0 -41
  126. package/dist/src/Automations/Events/Event.js +0 -2
  127. package/dist/src/Automations/Events/index.d.ts +0 -1
  128. package/dist/src/Automations/Events/index.js +0 -17
  129. package/dist/src/Automations/Executions/Execution.d.ts +0 -114
  130. package/dist/src/Automations/Executions/Execution.js +0 -23
  131. package/dist/src/Automations/Executions/index.d.ts +0 -1
  132. package/dist/src/Automations/Executions/index.js +0 -17
  133. package/dist/src/Automations/Flows/Canvas.d.ts +0 -86
  134. package/dist/src/Automations/Flows/Canvas.js +0 -34
  135. package/dist/src/Automations/Flows/Flow.d.ts +0 -102
  136. package/dist/src/Automations/Flows/Flow.js +0 -34
  137. package/dist/src/Automations/Flows/Requests.d.ts +0 -71
  138. package/dist/src/Automations/Flows/Requests.js +0 -2
  139. package/dist/src/Automations/Flows/Validation.d.ts +0 -28
  140. package/dist/src/Automations/Flows/Validation.js +0 -9
  141. package/dist/src/Automations/Flows/index.d.ts +0 -4
  142. package/dist/src/Automations/Flows/index.js +0 -20
  143. package/dist/src/Automations/Nodes/Node.d.ts +0 -75
  144. package/dist/src/Automations/Nodes/Node.js +0 -18
  145. package/dist/src/Automations/Nodes/index.d.ts +0 -1
  146. package/dist/src/Automations/Nodes/index.js +0 -17
  147. package/dist/src/Automations/index.d.ts +0 -6
  148. package/dist/src/Automations/index.js +0 -22
  149. package/dist/src/Chats/Chat.d.ts +0 -61
  150. package/dist/src/Chats/Chat.js +0 -28
  151. package/dist/src/Conversations/Assignment.d.ts +0 -81
  152. package/dist/src/Conversations/Assignment.js +0 -4
  153. package/dist/src/Conversations/InboxMongo.d.ts +0 -154
  154. package/dist/src/Conversations/InboxMongo.js +0 -128
  155. package/dist/src/Conversations/InboxProjection.d.ts +0 -162
  156. package/dist/src/Conversations/InboxProjection.js +0 -2
  157. package/dist/src/Conversations/Outbox.d.ts +0 -24
  158. package/dist/src/Conversations/Outbox.js +0 -4
  159. package/dist/src/Conversations/Queue.d.ts +0 -107
  160. package/dist/src/Conversations/Queue.js +0 -4
  161. package/dist/src/Conversations/Routing.d.ts +0 -164
  162. package/dist/src/Conversations/Routing.js +0 -2
  163. package/dist/src/Conversations/Sla.d.ts +0 -227
  164. package/dist/src/Conversations/Sla.js +0 -6
  165. package/dist/src/Conversations/Transfer.d.ts +0 -73
  166. package/dist/src/Conversations/Transfer.js +0 -2
  167. package/dist/src/Forms/API.d.ts +0 -53
  168. package/dist/src/Forms/API.js +0 -2
  169. package/dist/src/Forms/SubmittedForm.d.ts +0 -56
  170. package/dist/src/Forms/SubmittedForm.js +0 -9
  171. package/dist/src/Forms/index.d.ts +0 -2
  172. package/dist/src/Forms/index.js +0 -18
  173. package/dist/src/Presence/AgentPause.d.ts +0 -24
  174. package/dist/src/Presence/AgentPause.js +0 -19
  175. package/dist/src/Presence/QueueParticipation.d.ts +0 -17
  176. package/dist/src/Presence/QueueParticipation.js +0 -2
  177. package/dist/src/Presence/QueueRoutingState.d.ts +0 -27
  178. package/dist/src/Presence/QueueRoutingState.js +0 -9
  179. package/dist/src/Presence/index.d.ts +0 -3
  180. package/dist/src/Presence/index.js +0 -19
@@ -26,27 +26,27 @@ export interface PartyOwnerAssigneeResolver {
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  mode: 'prefer' | 'required';
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  }
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  export type QueueOwnerAssigneeResolver = PartyOwnerAssigneeResolver;
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- export type QueueRoutingPolicy = QueueRoutingPolicyBase & {
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+ export type QueueRoutingPolicy = (QueueRoutingPolicyBase & {
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  distributionMode: 'shared';
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  strategy?: never;
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  ownerResolver?: never;
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- } | QueueRoutingPolicyBase & {
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+ }) | (QueueRoutingPolicyBase & {
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  distributionMode: 'manual_pull';
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  strategy?: never;
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  ownerResolver?: never;
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- } | QueueRoutingPolicyBase & {
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+ }) | (QueueRoutingPolicyBase & {
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  distributionMode: 'exclusive';
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  strategy: QueueRoutingStrategy;
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- ownerResolver?: undefined | PartyOwnerAssigneeResolver & {
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+ ownerResolver?: undefined | (PartyOwnerAssigneeResolver & {
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  mode: 'prefer';
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- };
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- } | QueueRoutingPolicyBase & {
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+ });
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+ }) | (QueueRoutingPolicyBase & {
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  distributionMode: 'exclusive';
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  strategy?: never;
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  ownerResolver: PartyOwnerAssigneeResolver & {
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  mode: 'required';
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  };
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- };
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+ });
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  export type QueueRoutingConfig = QueueRoutingPolicy & {
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  queueId: string;
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  spaceId: string;
@@ -133,15 +133,15 @@ export type PartyOwnerAssigneeEvaluation = {
133
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  }>;
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  outcome: 'selected';
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  nextStep?: never;
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- } | FailedPartyOwnerEvaluation & {
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+ } | (FailedPartyOwnerEvaluation & {
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  type: 'party_owner';
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  mode: 'prefer';
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  nextStep: 'strategy';
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- } | FailedPartyOwnerEvaluation & {
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+ }) | (FailedPartyOwnerEvaluation & {
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  type: 'party_owner';
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  mode: 'required';
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  nextStep: 'fallback';
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- };
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+ });
145
145
  export interface RoutingDecision {
146
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  decisionId: string;
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  spaceId: string;
@@ -229,6 +229,7 @@ export interface ITicketMetricDefinition {
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  supportsPercentile?: boolean;
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  supportsRealTime?: boolean;
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  higherIsBetter?: boolean;
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+ supportedFilters: (keyof Omit<ITicketAnalyticsFilter, 'range'>)[];
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  }
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  export interface ITicketMetricQuery {
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  metric: TicketMetricCode;
package/dist/index.d.ts CHANGED
@@ -1,23 +1,23 @@
1
- export * as Accounts from './Accounts/index';
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- export * as AuditLogs from './AuditLogs/index';
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- export * as Common from './Common/index';
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- export * as Contacts from './Contacts/index';
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- export * as Calendar from './Calendar/index';
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- export * as Conversations from './Conversations/index';
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- export * as Calls from './Calls/index';
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- export * as Security from './Security/index';
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- export * as Reports from './Reports/index';
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- export * as Spaces from './Spaces/index';
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- export * as Tickets from './Tickets/index';
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- export * as Sales from './Sales/index';
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- export * as Collections from './Collections/index';
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- export * as Users from './Users/index';
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- export * as Presence from './Presence/index';
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- export * as ApiResponses from './ApiResponses/index';
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- export * as EventsQueue from './Common/EventsQueue/index';
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- export * as APIKeys from './PublicAPI/apiKey';
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- export * as AI from './AI/index';
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- export * as Shop from './Shop/index';
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- export * as APIResponses from './ApiResponses/index';
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- export * as Forms from './Forms/index';
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- export * as Automations from './Automations/index';
1
+ export * as Accounts from './Accounts/index';
2
+ export * as AuditLogs from './AuditLogs/index';
3
+ export * as Common from './Common/index';
4
+ export * as Contacts from './Contacts/index';
5
+ export * as Calendar from './Calendar/index';
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+ export * as Conversations from './Conversations/index';
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+ export * as Calls from './Calls/index';
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+ export * as Security from './Security/index';
9
+ export * as Reports from './Reports/index';
10
+ export * as Spaces from './Spaces/index';
11
+ export * as Tickets from './Tickets/index';
12
+ export * as Sales from './Sales/index';
13
+ export * as Collections from './Collections/index';
14
+ export * as Users from './Users/index';
15
+ export * as Presence from './Presence/index';
16
+ export * as ApiResponses from './ApiResponses/index';
17
+ export * as EventsQueue from './Common/EventsQueue/index';
18
+ export * as APIKeys from './PublicAPI/apiKey';
19
+ export * as AI from './AI/index';
20
+ export * as Shop from './Shop/index';
21
+ export * as APIResponses from './ApiResponses/index';
22
+ export * as Forms from './Forms/index';
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+ export * as Automations from './Automations/index';
package/dist/index.js CHANGED
@@ -1,59 +1,59 @@
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- "use strict";
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- var __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {
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- if (k2 === undefined) k2 = k;
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- desc = { enumerable: true, get: function() { return m[k]; } };
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- }
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- Object.defineProperty(o, k2, desc);
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- }) : (function(o, m, k, k2) {
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- if (k2 === undefined) k2 = k;
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- o[k2] = m[k];
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- }));
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- var __setModuleDefault = (this && this.__setModuleDefault) || (Object.create ? (function(o, v) {
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- Object.defineProperty(o, "default", { enumerable: true, value: v });
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- }) : function(o, v) {
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- o["default"] = v;
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- });
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- var __importStar = (this && this.__importStar) || (function () {
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- var ownKeys = function(o) {
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- ownKeys = Object.getOwnPropertyNames || function (o) {
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- var ar = [];
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- for (var k in o) if (Object.prototype.hasOwnProperty.call(o, k)) ar[ar.length] = k;
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- return ar;
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- };
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- return ownKeys(o);
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- return function (mod) {
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- if (mod && mod.__esModule) return mod;
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- var result = {};
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- __setModuleDefault(result, mod);
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- return result;
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- };
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- })();
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- Object.defineProperty(exports, "__esModule", { value: true });
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- exports.Automations = exports.Forms = exports.APIResponses = exports.Shop = exports.AI = exports.APIKeys = exports.EventsQueue = exports.ApiResponses = exports.Presence = exports.Users = exports.Collections = exports.Sales = exports.Tickets = exports.Spaces = exports.Reports = exports.Security = exports.Calls = exports.Conversations = exports.Calendar = exports.Contacts = exports.Common = exports.AuditLogs = exports.Accounts = void 0;
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- exports.Accounts = __importStar(require("./Accounts/index"));
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- exports.AuditLogs = __importStar(require("./AuditLogs/index"));
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- exports.Common = __importStar(require("./Common/index"));
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- exports.Contacts = __importStar(require("./Contacts/index"));
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- exports.Calendar = __importStar(require("./Calendar/index"));
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- exports.Conversations = __importStar(require("./Conversations/index"));
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- exports.Calls = __importStar(require("./Calls/index"));
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- exports.Security = __importStar(require("./Security/index"));
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- exports.Reports = __importStar(require("./Reports/index"));
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- exports.Spaces = __importStar(require("./Spaces/index"));
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- exports.Tickets = __importStar(require("./Tickets/index"));
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- exports.Sales = __importStar(require("./Sales/index"));
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- exports.Collections = __importStar(require("./Collections/index"));
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- exports.Users = __importStar(require("./Users/index"));
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- exports.Presence = __importStar(require("./Presence/index"));
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- exports.ApiResponses = __importStar(require("./ApiResponses/index"));
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- exports.EventsQueue = __importStar(require("./Common/EventsQueue/index"));
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- exports.APIKeys = __importStar(require("./PublicAPI/apiKey"));
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- exports.AI = __importStar(require("./AI/index"));
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- exports.Shop = __importStar(require("./Shop/index"));
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- exports.APIResponses = __importStar(require("./ApiResponses/index"));
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- exports.Forms = __importStar(require("./Forms/index"));
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- exports.Automations = __importStar(require("./Automations/index"));
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+ "use strict";
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+ var __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {
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+ if (k2 === undefined) k2 = k;
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+ var desc = Object.getOwnPropertyDescriptor(m, k);
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+ if (!desc || ("get" in desc ? !m.__esModule : desc.writable || desc.configurable)) {
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+ desc = { enumerable: true, get: function() { return m[k]; } };
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+ }
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+ Object.defineProperty(o, k2, desc);
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+ }) : (function(o, m, k, k2) {
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+ if (k2 === undefined) k2 = k;
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+ o[k2] = m[k];
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+ }));
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+ var __setModuleDefault = (this && this.__setModuleDefault) || (Object.create ? (function(o, v) {
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+ Object.defineProperty(o, "default", { enumerable: true, value: v });
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+ }) : function(o, v) {
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+ o["default"] = v;
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+ });
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+ var __importStar = (this && this.__importStar) || (function () {
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+ var ownKeys = function(o) {
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+ ownKeys = Object.getOwnPropertyNames || function (o) {
21
+ var ar = [];
22
+ for (var k in o) if (Object.prototype.hasOwnProperty.call(o, k)) ar[ar.length] = k;
23
+ return ar;
24
+ };
25
+ return ownKeys(o);
26
+ };
27
+ return function (mod) {
28
+ if (mod && mod.__esModule) return mod;
29
+ var result = {};
30
+ if (mod != null) for (var k = ownKeys(mod), i = 0; i < k.length; i++) if (k[i] !== "default") __createBinding(result, mod, k[i]);
31
+ __setModuleDefault(result, mod);
32
+ return result;
33
+ };
34
+ })();
35
+ Object.defineProperty(exports, "__esModule", { value: true });
36
+ exports.Automations = exports.Forms = exports.APIResponses = exports.Shop = exports.AI = exports.APIKeys = exports.EventsQueue = exports.ApiResponses = exports.Presence = exports.Users = exports.Collections = exports.Sales = exports.Tickets = exports.Spaces = exports.Reports = exports.Security = exports.Calls = exports.Conversations = exports.Calendar = exports.Contacts = exports.Common = exports.AuditLogs = exports.Accounts = void 0;
37
+ exports.Accounts = __importStar(require("./Accounts/index"));
38
+ exports.AuditLogs = __importStar(require("./AuditLogs/index"));
39
+ exports.Common = __importStar(require("./Common/index"));
40
+ exports.Contacts = __importStar(require("./Contacts/index"));
41
+ exports.Calendar = __importStar(require("./Calendar/index"));
42
+ exports.Conversations = __importStar(require("./Conversations/index"));
43
+ exports.Calls = __importStar(require("./Calls/index"));
44
+ exports.Security = __importStar(require("./Security/index"));
45
+ exports.Reports = __importStar(require("./Reports/index"));
46
+ exports.Spaces = __importStar(require("./Spaces/index"));
47
+ exports.Tickets = __importStar(require("./Tickets/index"));
48
+ exports.Sales = __importStar(require("./Sales/index"));
49
+ exports.Collections = __importStar(require("./Collections/index"));
50
+ exports.Users = __importStar(require("./Users/index"));
51
+ exports.Presence = __importStar(require("./Presence/index"));
52
+ exports.ApiResponses = __importStar(require("./ApiResponses/index"));
53
+ exports.EventsQueue = __importStar(require("./Common/EventsQueue/index"));
54
+ exports.APIKeys = __importStar(require("./PublicAPI/apiKey"));
55
+ exports.AI = __importStar(require("./AI/index"));
56
+ exports.Shop = __importStar(require("./Shop/index"));
57
+ exports.APIResponses = __importStar(require("./ApiResponses/index"));
58
+ exports.Forms = __importStar(require("./Forms/index"));
59
+ exports.Automations = __importStar(require("./Automations/index"));
@@ -37,16 +37,6 @@ interface IChannelInfo {
37
37
  */
38
38
  status?: string;
39
39
  }
40
- /**
41
- * Fallback routing used only when no published Flow entry point matches the
42
- * channel, or when the selected Flow cannot produce a valid disposition.
43
- *
44
- * Flow-to-channel bindings remain authoritative in FlowEntryPoint.
45
- */
46
- interface ChannelConversationRoutingConfig {
47
- /** Stable id of a ConversationQueue in the same space as the channel. */
48
- defaultQueueId: string;
49
- }
50
40
  interface IChannel {
51
41
  id?: string | null;
52
42
  spaceId?: string | null;
@@ -54,28 +44,13 @@ interface IChannel {
54
44
  description?: string | null;
55
45
  type?: ChannelType | null;
56
46
  permissions?: Permission[] | null;
57
- /**
58
- * @deprecated Legacy channel assignment configuration. Use QueueRoutingConfig.
59
- */
60
47
  assignTo?: ConversationAssigned;
61
- /**
62
- * @deprecated Legacy channel assignment configuration. Use QueueRoutingConfig.
63
- */
64
48
  assignMethod: AssignMethod;
65
- /**
66
- * @deprecated Ownership is produced by the routing decision.
67
- */
68
49
  assignToOwner?: boolean;
69
50
  /**
70
51
  * habilita la creacion de conversaciones para este canal, si esta en false, los mensajes entrantes no generaran conversaciones
71
52
  */
72
53
  conversationsEnabled: boolean | false;
73
- /**
74
- * Default Queue for newly-created conversations that are not handled by a
75
- * Flow. Store only the Queue id; Queue configuration remains authoritative
76
- * in the Conversations domain.
77
- */
78
- conversationRouting?: ChannelConversationRoutingConfig | null;
79
54
  /**
80
55
  * Gets or sets a value indicating whether webhook notifications are enabled.
81
56
  * Redirects incoming messages to the specified webhook URL when set to true.
@@ -121,4 +96,4 @@ declare enum channelStatus {
121
96
  SUSPENDED = 7,
122
97
  CONFIGURATION_PENDING = 9
123
98
  }
124
- export { IChannel, IChannelInfo, ChannelConversationRoutingConfig, channelStatus, MessagingAvailability };
99
+ export { IChannel, IChannelInfo, channelStatus, MessagingAvailability };
@@ -14,7 +14,7 @@ export interface IBusiness {
14
14
  counters?: ICounters;
15
15
  name: string;
16
16
  imageUrl: string;
17
- ownerUserId?: string;
17
+ owner?: string;
18
18
  membersId: string[];
19
19
  members: IContactInfo[];
20
20
  phones: IContactAddress[];
@@ -54,7 +54,7 @@ export interface IContact {
54
54
  lastName: string;
55
55
  imageUrl: string;
56
56
  birthDate?: Date | null;
57
- ownerUserId?: string;
57
+ owner?: string;
58
58
  businessId?: string;
59
59
  businessName?: string;
60
60
  phones: IContactAddress[];
@@ -4,16 +4,16 @@ import { GroupInfo } from "./Groups/Group";
4
4
  import { Channels } from "../Common/index";
5
5
  import { IContactAddress, IContactInfo } from "../Contacts/contacts";
6
6
  import { IEnding } from "./Ending";
7
- import { ChatType } from "../Chats/Chat";
8
7
  export interface IConversation {
9
8
  id: string;
9
+ /**only for Front-End */
10
+ idLocal?: number;
10
11
  spaceId: string;
11
- version: number;
12
- /** @deprecated Use assignment.owner. */
13
12
  type: ChatType;
14
- /**only for Front-End */
13
+ ownerId: string;
15
14
  chatName: string;
16
15
  chatImage: string;
16
+ chatMembers: IChatMemeber[];
17
17
  chatMembersCount: number;
18
18
  whatsappGroupInfo?: IWhatsAppGroupInfo;
19
19
  contactInfo?: IContactInfo;
@@ -21,55 +21,48 @@ export interface IConversation {
21
21
  remoteAddress: string;
22
22
  remoteAddressId: string;
23
23
  channelInfo: Channels.IChannelInfo;
24
- status: ConversationStatus;
25
- priority: 'low' | 'normal' | 'high' | 'urgent';
26
- assignment: ConversationAssignmentSnapshot;
27
- /** @deprecated Use owner and assignment.*/
28
- assignedTo?: ConversationAssigned;
29
- sla: {
30
- status: 'none' | 'running' | 'warning' | 'breached' | 'met';
31
- deadlineAt?: Date;
32
- policyId?: string;
33
- version: number;
34
- };
35
24
  lastMessage: string;
36
25
  lastMessageId?: string;
37
26
  newMessagesCount: number;
38
27
  newMessagesUnread: boolean;
39
- lastActivityAt: Date;
40
- lastCustomerActivityAt?: Date;
41
- lastAgentActivityAt?: Date;
42
28
  labels: ILabel[];
43
29
  pinned: boolean;
44
- /** @deprecated A transfer is represented by an event and the resulting current state. */
45
30
  transferBy?: string;
46
- /** @deprecated A transfer is represented by an event and the resulting current state. */
47
31
  transferTo?: ConversationAssigned;
48
32
  expired: boolean;
49
- /** @deprecated Expiration does not own a separate assignment snapshot.*/
50
33
  expiredAssignedTo: ConversationAssigned;
34
+ status: ConversationSatus;
35
+ assignedTo?: ConversationAssigned;
51
36
  participants: UserInfo[];
52
37
  archived: boolean;
53
- spam: boolean;
54
38
  externalMessagingWindowEndAt?: Date;
55
39
  workflowId?: string;
56
40
  botStatus: ConversationBotStatus;
57
41
  botVars: ConversationBotVar[];
58
42
  metadata: IConversationMetadata;
59
43
  /** Domain objects discussed or served by this conversation. */
44
+ contextReferences?: IConversationContextReference[];
45
+ finalizedAt: Date;
46
+ finalizedBy?: string;
60
47
  finalizedOnWebChat: Date;
61
48
  ending?: IEnding;
62
49
  qualityEvaluation?: IInteractionQualityEvaluation;
63
50
  reOpenAt?: Date;
64
- reOpenByUserId?: string;
65
- reOpenPolicyId?: string;
66
51
  createdAt: Date;
67
52
  updatedAt: Date;
68
- resolvedAt?: Date;
69
- resolvedByUserId?: string;
70
- resolutionReasonId?: string;
71
- finalizedAt: Date;
72
- finalizedBy?: string;
53
+ }
54
+ export declare enum ConversationContextType {
55
+ TICKET = "TICKET",
56
+ CONVERSATION = "CONVERSATION",
57
+ LEAD = "LEAD",
58
+ DEBT = "DEBT"
59
+ }
60
+ export interface IConversationContextReference {
61
+ entityType: ConversationContextType;
62
+ entityId: string;
63
+ role?: string;
64
+ linkedAt: Date;
65
+ linkedBy?: string;
73
66
  }
74
67
  export interface IWhatsAppGroupInfo {
75
68
  whatsappGroupId: string;
@@ -129,14 +122,29 @@ export declare enum ConversationBotStatus {
129
122
  FINALIZED = 4,
130
123
  CANCELED = 5
131
124
  }
132
- export interface ConversationBotVar {
125
+ export declare class ConversationBotVar {
133
126
  title: string;
134
127
  value: string;
135
128
  }
136
- /**
137
- * @deprecated Legacy channel assignment configuration. Use QueueRoutingConfig.
138
- */
139
- export interface ConversationAssigned {
129
+ export declare enum ChatType {
130
+ /**Conversation with a external channel/contact */
131
+ EXTERNAL = 0,
132
+ /**messages between two users */
133
+ DIRECT = 1,
134
+ /**messages between multiple users */
135
+ GROUP = 2,
136
+ /**Messages to discuss a conversation */
137
+ DISCUSS_CONVERSATION = 11,
138
+ /**Messages to discuss a ticket */
139
+ DISCUSS_TICKET = 12
140
+ }
141
+ export interface IChatMemeber {
142
+ joinTimeStamp: Date;
143
+ isAdmin: boolean;
144
+ userId: string;
145
+ user: UserInfo;
146
+ }
147
+ export declare class ConversationAssigned {
140
148
  groupInfo?: GroupInfo;
141
149
  userInfo?: UserInfo;
142
150
  userIds?: string[];
@@ -145,216 +153,15 @@ export declare enum ConversationDirection {
145
153
  INBOUND = 1,
146
154
  OUTBOUND = 2
147
155
  }
148
- /**
149
- * @deprecated Use QueueDistributionMode and QueueRoutingStrategy.
150
- */
156
+ export declare enum ConversationSatus {
157
+ NEW = 1,
158
+ ACTIVE = 2,
159
+ FINALIZED = 3,
160
+ ARCHIVED = 4
161
+ }
151
162
  export declare enum AssignMethod {
152
163
  ALL = 0,
153
164
  ROUND_ROBIN = 1,
154
165
  RANDOM = 2,
155
166
  LEAST_BUSY = 3
156
167
  }
157
- export declare enum ConversationStatus {
158
- NEW = 1,
159
- OPEN = 2,
160
- ACTIVE = 2,// Alias for OPEN
161
- RESOLVED = 3,
162
- FINALIZED = 3,// Alias for RESOLVED
163
- WAITING = 10
164
- }
165
- export type InboxViewId = 'pending' | 'following' | 'sla_warning' | 'sla_breached' | 'team_sla_breached' | 'resolved';
166
- export type OwnerType = 'user' | 'bot' | 'flow' | 'none';
167
- export interface NoConversationOwner {
168
- type: 'none';
169
- id?: never;
170
- displayName?: never;
171
- avatarUrl?: never;
172
- }
173
- export interface UserConversationOwner {
174
- type: 'user';
175
- id: ID;
176
- displayName?: string;
177
- avatarUrl?: string;
178
- }
179
- export interface BotConversationOwner {
180
- type: 'bot';
181
- id: ID;
182
- displayName?: string;
183
- avatarUrl?: string;
184
- }
185
- export interface FlowConversationOwner {
186
- type: 'flow';
187
- id: ID;
188
- displayName?: string;
189
- avatarUrl?: string;
190
- }
191
- export type ConversationOwner = NoConversationOwner | UserConversationOwner | BotConversationOwner | FlowConversationOwner;
192
- export type ConversationAssignmentStatus = 'unrouted' | 'queued' | 'routing' | 'offered' | 'assigned' | 'accepted';
193
- export type ConversationAssignmentSource = 'routing' | 'manual' | 'transfer' | 'requeue';
194
- interface QueuedConversationAssignmentBase {
195
- assignmentId: ID;
196
- queueId: ID;
197
- source: ConversationAssignmentSource;
198
- queuedAt: Date;
199
- lastRoutingDecisionId?: ID;
200
- }
201
- export type ConversationAssignmentSnapshot = {
202
- status: 'unrouted';
203
- assignmentId?: never;
204
- queueId?: never;
205
- owner: NoConversationOwner | BotConversationOwner | FlowConversationOwner;
206
- source?: never;
207
- queuedAt?: never;
208
- lastRoutingDecisionId?: never;
209
- offeredAt?: never;
210
- offerExpiresAt?: never;
211
- assignedAt?: never;
212
- acceptedAt?: never;
213
- } | (QueuedConversationAssignmentBase & {
214
- status: 'queued' | 'routing';
215
- owner: NoConversationOwner;
216
- offeredAt?: never;
217
- offerExpiresAt?: never;
218
- assignedAt?: never;
219
- acceptedAt?: never;
220
- }) | (QueuedConversationAssignmentBase & {
221
- status: 'offered';
222
- owner: UserConversationOwner;
223
- offeredAt: Date;
224
- offerExpiresAt?: Date;
225
- assignedAt?: never;
226
- acceptedAt?: never;
227
- }) | (QueuedConversationAssignmentBase & {
228
- status: 'assigned';
229
- owner: UserConversationOwner;
230
- offeredAt?: Date;
231
- offerExpiresAt?: Date;
232
- assignedAt: Date;
233
- acceptedAt?: never;
234
- }) | (QueuedConversationAssignmentBase & {
235
- status: 'accepted';
236
- owner: UserConversationOwner;
237
- offeredAt?: Date;
238
- offerExpiresAt?: Date;
239
- assignedAt: Date;
240
- acceptedAt: Date;
241
- });
242
- export type ActorType = 'user' | 'contact' | 'bot' | 'flow' | 'system';
243
- export type ParticipantRole = 'owner' | 'collaborator' | 'follower' | 'mentioned' | 'supervisor' | 'bot' | 'flow' | 'historical';
244
- export type ConversationEventType = 'conversation_created' | 'queued' | 'assigned' | 'accepted' | 'transferred' | 'consult_requested' | 'collaborator_added' | 'participant_added' | 'participant_removed' | 'participation_abandoned' | 'follow_started' | 'follow_stopped' | 'message_sent' | 'message_received' | 'internal_note_added' | 'bot_started' | 'bot_finished' | 'flow_started' | 'flow_finished' | 'status_changed' | 'resolved' | 'reopened' | 'sla_warning' | 'sla_breached' | 'sla_started' | 'sla_paused' | 'sla_resumed' | 'sla_met' | 'sla_overridden';
245
- export type ID = string;
246
- export type ConversationSubscriptionSource = 'manual' | 'assigned' | 'participated' | 'mentioned' | 'supervisor' | 'rule';
247
- export type ConversationSubscriptionNotificationEvent = 'customer_message' | 'internal_mention' | 'assignment_change' | 'acceptance' | 'resolution' | 'reopen';
248
- export type ConversationSubscriptionNotifications = {
249
- mode: 'all' | 'muted';
250
- events?: never;
251
- } | {
252
- mode: 'custom';
253
- events: [
254
- ConversationSubscriptionNotificationEvent,
255
- ...ConversationSubscriptionNotificationEvent[]
256
- ];
257
- };
258
- interface ConversationSubscriptionBase {
259
- id: ID;
260
- spaceId: string;
261
- conversationId: ID;
262
- userId: ID;
263
- source: ConversationSubscriptionSource;
264
- notifications: ConversationSubscriptionNotifications;
265
- createdAt: Date;
266
- updatedAt: Date;
267
- version: number;
268
- }
269
- /**
270
- * Current following state for one user/conversation pair.
271
- *
272
- * A subscription is persistent product intent. Assignment or participation
273
- * visibility must not create it unless an explicit auto-follow policy applies.
274
- */
275
- export type ConversationSubscription = (ConversationSubscriptionBase & {
276
- status: 'following';
277
- followedAt: Date;
278
- unfollowedAt?: never;
279
- }) | (ConversationSubscriptionBase & {
280
- status: 'unfollowed';
281
- followedAt: Date;
282
- unfollowedAt: Date;
283
- });
284
- export type InboxVisibilityReason = 'manual_follow' | 'assigned_to_user' | 'shared_queue_member' | 'queue_claimable' | 'active_participant' | 'sla_warning_owner' | 'sla_breached_owner' | 'supervised_queue_sla' | 'supervisor_escalation' | 'resolved_visible';
285
- export interface ConversationInboxSnapshot {
286
- interactionKind: 'private' | 'wall_post' | 'comment' | 'mention';
287
- channelType: string;
288
- contact: {
289
- id?: ID;
290
- displayName: string;
291
- initials?: string;
292
- };
293
- status: ConversationStatus;
294
- owner: ConversationOwner;
295
- queueId?: ID;
296
- preview?: string;
297
- unreadCount: number;
298
- priority: 'low' | 'normal' | 'high' | 'urgent';
299
- sla: {
300
- status: 'none' | 'running' | 'warning' | 'breached' | 'met';
301
- deadlineAt?: Date;
302
- };
303
- lastActivityAt: Date;
304
- }
305
- /**
306
- * Membership of one materialized conversation in one logical inbox view.
307
- *
308
- * visibilityReasons has set semantics: values must be unique and non-empty.
309
- * Removing one reason preserves the view while at least one reason remains.
310
- */
311
- export interface UserInboxItemView {
312
- viewId: InboxViewId;
313
- visibilityReasons: [
314
- InboxVisibilityReason,
315
- ...InboxVisibilityReason[]
316
- ];
317
- requiresAction: boolean;
318
- }
319
- /**
320
- * Materialized read model. There is exactly one document for each
321
- * spaceId + userId + conversationId tuple.
322
- *
323
- * views must contain unique viewId values. Delete the document when the last
324
- * view is removed.
325
- */
326
- export interface UserInboxItemDocument {
327
- id: ID;
328
- spaceId: ID;
329
- userId: ID;
330
- conversationId: ID;
331
- views: UserInboxItemView[];
332
- snapshot: ConversationInboxSnapshot;
333
- pinned: boolean;
334
- priorityScore: number;
335
- sortAt: Date;
336
- conversationVersion: number;
337
- subscriptionVersion?: number;
338
- projectionVersion: number;
339
- lastSourceEventId: ID;
340
- projectedAt: Date;
341
- }
342
- /**
343
- * Materialized counters for exactly one user/view pair.
344
- *
345
- * total and requiresAction count conversations, never visibility reasons.
346
- * unread counts conversations whose snapshot.unreadCount is greater than zero,
347
- * not the number of unread messages.
348
- */
349
- export interface UserInboxCounterDocument {
350
- id: ID;
351
- spaceId: ID;
352
- userId: ID;
353
- viewId: InboxViewId;
354
- total: number;
355
- requiresAction: number;
356
- unread: number;
357
- projectionVersion: number;
358
- updatedAt: Date;
359
- }
360
- export {};