@trii/types 2.10.677 → 2.10.678

package/dist/src/Tickets/AdvancedApi.d.ts

@@ -0,0 +1,486 @@
+import { MessageVisibility } from "../Common/Messages/Message";
+import { ITicketAttachment, ITicketProperty, TicketPriority, TicketPropertyValue } from "./Common";
+import { ITicketFilter, ITicketCursorRequest, ITicketCursorResponse } from "./Api";
+import { ITicketTimelineEntry } from "./Conversation";
+import { ISlaMetricCycle } from "./Sla";
+export declare enum TicketExpand {
+    CONTACT = "CONTACT",
+    TAGS = "TAGS",
+    ATTACHMENTS = "ATTACHMENTS",
+    CONVERSATIONS = "CONVERSATIONS",
+    SLA = "SLA",
+    ROUTING = "ROUTING",
+    APPROVAL_SUMMARY = "APPROVAL_SUMMARY",
+    TASK_SUMMARY = "TASK_SUMMARY",
+    SECURITY = "SECURITY"
+}
+/** Used on detail/list reads to request optional projections without always returning a large ticket graph. */
+export interface ITicketReadOptions {
+    expand?: TicketExpand[];
+    fieldNameKeys?: string[];
+}
+export declare enum TicketApiErrorCode {
+    VALIDATION_ERROR = "VALIDATION_ERROR",
+    NOT_FOUND = "NOT_FOUND",
+    FORBIDDEN = "FORBIDDEN",
+    VERSION_CONFLICT = "VERSION_CONFLICT",
+    INVALID_TRANSITION = "INVALID_TRANSITION",
+    IDEMPOTENCY_CONFLICT = "IDEMPOTENCY_CONFLICT",
+    RATE_LIMITED = "RATE_LIMITED",
+    FILE_REJECTED = "FILE_REJECTED",
+    SLA_CONFIGURATION_ERROR = "SLA_CONFIGURATION_ERROR",
+    BULK_PARTIAL_FAILURE = "BULK_PARTIAL_FAILURE"
+}
+/** Standard error returned by every Tickets endpoint; details contains field-level validation information. */
+export interface ITicketApiError {
+    code: TicketApiErrorCode;
+    message: string;
+    correlationId?: string;
+    retryable: boolean;
+    currentVersion?: number;
+    details?: {
+        fieldName?: string;
+        code: string;
+        message: string;
+    }[];
+}
+/** Used to page the unified timeline of domain activity and message references. */
+export interface ITicketTimelineQuery extends ITicketCursorRequest {
+    types?: string[];
+    occurredFrom?: Date;
+    occurredTo?: Date;
+    includeInternal?: boolean;
+}
+export type TicketTimelinePage = ITicketCursorResponse<ITicketTimelineEntry>;
+/** Used to publish a public reply or internal note through the authoritative Conversations module. */
+export interface ICreateTicketMessageDto {
+    expectedVersion: number;
+    conversationId?: string;
+    visibility: MessageVisibility;
+    text?: string;
+    html?: string;
+    attachmentIds?: string[];
+    replyToMessageId?: string;
+    idempotencyKey: string;
+}
+/** Returned after a ticket message is accepted; delivery continues asynchronously in Conversations. */
+export interface ICreateTicketMessageResult {
+    ticketId: string;
+    conversationId: string;
+    messageId: string;
+    acceptedAt: Date;
+}
+/** First phase of attachment upload; returns a short-lived destination rather than accepting file bytes in the ticket API. */
+export interface ICreateTicketAttachmentUploadDto {
+    fileName: string;
+    mimeType: string;
+    sizeBytes: number;
+    checksum?: string;
+}
+export interface ITicketAttachmentUploadSession {
+    uploadId: string;
+    uploadUrl: string;
+    requiredHeaders?: {
+        [key: string]: string;
+    };
+    expiresAt: Date;
+}
+/** Finalizes a successful upload and associates the immutable attachment metadata with the ticket. */
+export interface ICompleteTicketAttachmentUploadDto {
+    expectedVersion: number;
+    uploadId: string;
+    checksum?: string;
+}
+/** Soft-deletes an attachment; physical retention is controlled by security/retention policy. */
+export interface IDeleteTicketAttachmentDto {
+    expectedVersion: number;
+    reason?: string;
+}
+export type TicketAttachmentPage = ITicketCursorResponse<ITicketAttachment>;
+export declare enum TicketRelationType {
+    PARENT = "PARENT",
+    CHILD = "CHILD",
+    DUPLICATES = "DUPLICATES",
+    DUPLICATED_BY = "DUPLICATED_BY",
+    BLOCKS = "BLOCKS",
+    BLOCKED_BY = "BLOCKED_BY",
+    RELATED = "RELATED",
+    INCIDENT_OF = "INCIDENT_OF",
+    HAS_INCIDENT = "HAS_INCIDENT",
+    PROBLEM_OF = "PROBLEM_OF"
+}
+export interface ITicketRelation {
+    id: string;
+    spaceId: string;
+    sourceTicketId: string;
+    targetTicketId: string;
+    type: TicketRelationType;
+    createdAt: Date;
+    createdBy: string;
+    deletedAt?: Date;
+    deletedBy?: string;
+}
+/** Creates an explicit directional relation between two existing tickets. */
+export interface ICreateTicketRelationDto {
+    expectedVersion: number;
+    targetTicketId: string;
+    type: TicketRelationType;
+    comment?: string;
+}
+/** Removes a relationship without deleting either ticket. */
+export interface IDeleteTicketRelationDto {
+    expectedVersion: number;
+    relationId: string;
+}
+/** Consolidates duplicate tickets into targetTicketId and preserves source history as linked records. */
+export interface IMergeTicketsDto {
+    targetTicketId: string;
+    sourceTicketIds: string[];
+    expectedVersions: {
+        ticketId: string;
+        version: number;
+    }[];
+    copyMessages: boolean;
+    copyAttachments: boolean;
+    closeSourceTickets: boolean;
+    comment?: string;
+    idempotencyKey: string;
+}
+export interface IMergeTicketsResult {
+    targetTicketId: string;
+    mergedSourceTicketIds: string[];
+    targetVersion: number;
+}
+/** Creates a new ticket from a subset of content while linking it to the original ticket. */
+export interface ISplitTicketDto {
+    expectedVersion: number;
+    title: string;
+    messageIds?: string[];
+    attachmentIds?: string[];
+    propertyNameKeys?: string[];
+    relationType?: TicketRelationType;
+    idempotencyKey: string;
+}
+export interface ISplitTicketResult {
+    sourceTicketId: string;
+    createdTicketId: string;
+    relationId: string;
+}
+export declare enum TicketFollowerRole {
+    FOLLOWER = "FOLLOWER",
+    COLLABORATOR = "COLLABORATOR",
+    REQUEST_CC = "REQUEST_CC"
+}
+export interface ITicketFollower {
+    id: string;
+    ticketId: string;
+    contactId?: string;
+    userId?: string;
+    role: TicketFollowerRole;
+    notify: boolean;
+    addedAt: Date;
+    addedBy: string;
+}
+/** Adds an internal user or external contact that should observe ticket updates. */
+export interface IAddTicketFollowerDto {
+    expectedVersion: number;
+    contactId?: string;
+    userId?: string;
+    role: TicketFollowerRole;
+    notify?: boolean;
+}
+/** Removes a follower and stops future notifications for that association. */
+export interface IRemoveTicketFollowerDto {
+    expectedVersion: number;
+    followerId: string;
+}
+export declare enum TicketMacroActionType {
+    SET_FIELD = "SET_FIELD",
+    SET_PRIORITY = "SET_PRIORITY",
+    ASSIGN = "ASSIGN",
+    TRANSITION = "TRANSITION",
+    ADD_TAG = "ADD_TAG",
+    REMOVE_TAG = "REMOVE_TAG",
+    ADD_INTERNAL_NOTE = "ADD_INTERNAL_NOTE",
+    SEND_PUBLIC_REPLY = "SEND_PUBLIC_REPLY",
+    START_APPROVAL = "START_APPROVAL",
+    APPLY_TASK_TEMPLATE = "APPLY_TASK_TEMPLATE",
+    ENQUEUE = "ENQUEUE"
+}
+export type ITicketMacroAction = {
+    type: TicketMacroActionType.SET_FIELD;
+    fieldNameKey: string;
+    value: TicketPropertyValue;
+} | {
+    type: TicketMacroActionType.SET_PRIORITY;
+    priority: TicketPriority;
+} | {
+    type: TicketMacroActionType.ASSIGN;
+    userId: string;
+    groupId?: string;
+} | {
+    type: TicketMacroActionType.ASSIGN;
+    userId?: string;
+    groupId: string;
+} | {
+    type: TicketMacroActionType.TRANSITION;
+    statusId: string;
+} | {
+    type: TicketMacroActionType.ADD_TAG;
+    tagId: string;
+} | {
+    type: TicketMacroActionType.REMOVE_TAG;
+    tagId: string;
+} | {
+    type: TicketMacroActionType.ADD_INTERNAL_NOTE;
+    text: string;
+} | {
+    type: TicketMacroActionType.SEND_PUBLIC_REPLY;
+    text: string;
+} | {
+    type: TicketMacroActionType.START_APPROVAL;
+    definitionId: string;
+} | {
+    type: TicketMacroActionType.APPLY_TASK_TEMPLATE;
+    templateId: string;
+} | {
+    type: TicketMacroActionType.ENQUEUE;
+    queueId: string;
+};
+export interface ITicketMacro {
+    id: string;
+    spaceId: string;
+    name: string;
+    description?: string;
+    actions: ITicketMacroAction[];
+    allowedRoleIds?: string[];
+    enabled: boolean;
+    createdAt: Date;
+    createdBy: string;
+    updatedAt?: Date;
+    updatedBy?: string;
+}
+/** Executes a predefined set of agent actions atomically where possible. */
+export interface IApplyTicketMacroDto {
+    expectedVersion: number;
+    macroId: string;
+    variables?: {
+        [key: string]: TicketPropertyValue;
+    };
+    idempotencyKey: string;
+}
+export declare enum TicketBulkOperationType {
+    UPDATE = "UPDATE",
+    ASSIGN = "ASSIGN",
+    TRANSITION = "TRANSITION",
+    ADD_TAG = "ADD_TAG",
+    REMOVE_TAG = "REMOVE_TAG",
+    APPLY_MACRO = "APPLY_MACRO",
+    DELETE = "DELETE"
+}
+export interface ITicketBulkTarget {
+    ticketIds?: string[];
+    filter?: ITicketFilter;
+    excludedTicketIds?: string[];
+}
+export interface ITicketBulkUpdatePayload {
+    title?: string;
+    description?: string;
+    priority?: TicketPriority;
+    dueAt?: Date;
+    categoryId?: string;
+    properties?: ITicketProperty[];
+}
+export interface ITicketBulkAssignPayload {
+    assigneeId?: string;
+    assignedGroupId?: string;
+}
+export interface ITicketBulkTransitionPayload {
+    toStatusId: string;
+    comment?: string;
+}
+export interface ITicketBulkTagPayload {
+    tagId: string;
+}
+export interface ITicketBulkMacroPayload {
+    macroId: string;
+    variables?: {
+        [key: string]: TicketPropertyValue;
+    };
+}
+export interface ITicketBulkDeletePayload {
+    reason: string;
+}
+export interface ITicketBulkJobBase {
+    target: ITicketBulkTarget;
+    expectedVersions?: {
+        ticketId: string;
+        version: number;
+    }[];
+    idempotencyKey: string;
+}
+/** Starts an asynchronous operation and requires the payload matching its operation discriminator. */
+export type ICreateTicketBulkJobDto = ITicketBulkJobBase & ({
+    operation: TicketBulkOperationType.UPDATE;
+    payload: ITicketBulkUpdatePayload;
+} | {
+    operation: TicketBulkOperationType.ASSIGN;
+    payload: ITicketBulkAssignPayload;
+} | {
+    operation: TicketBulkOperationType.TRANSITION;
+    payload: ITicketBulkTransitionPayload;
+} | {
+    operation: TicketBulkOperationType.ADD_TAG;
+    payload: ITicketBulkTagPayload;
+} | {
+    operation: TicketBulkOperationType.REMOVE_TAG;
+    payload: ITicketBulkTagPayload;
+} | {
+    operation: TicketBulkOperationType.APPLY_MACRO;
+    payload: ITicketBulkMacroPayload;
+} | {
+    operation: TicketBulkOperationType.DELETE;
+    payload: ITicketBulkDeletePayload;
+});
+export declare enum TicketJobStatus {
+    PENDING = "PENDING",
+    PROCESSING = "PROCESSING",
+    COMPLETED = "COMPLETED",
+    PARTIALLY_COMPLETED = "PARTIALLY_COMPLETED",
+    FAILED = "FAILED",
+    CANCELLED = "CANCELLED",
+    EXPIRED = "EXPIRED"
+}
+export interface ITicketBulkJob {
+    id: string;
+    spaceId: string;
+    operation: TicketBulkOperationType;
+    status: TicketJobStatus;
+    total?: number;
+    processed: number;
+    succeeded: number;
+    failed: number;
+    requestedAt: Date;
+    requestedBy: string;
+    completedAt?: Date;
+    expiresAt?: Date;
+    errorFileUrl?: string;
+}
+/** Queries immutable SLA cycles separately from the compact active SLA state on ITicket. */
+export interface ITicketSlaHistoryQuery extends ITicketCursorRequest {
+    metricDefinitionIds?: string[];
+    breached?: boolean;
+    startedFrom?: Date;
+    startedTo?: Date;
+}
+export type TicketSlaHistoryPage = ITicketCursorResponse<ISlaMetricCycle>;
+export declare enum TicketExportFormat {
+    XLSX = "XLSX",
+    CSV = "CSV",
+    JSONL = "JSONL"
+}
+/** Starts a permission-aware asynchronous export using the same filter semantics as ticket search. */
+export interface ICreateTicketExportJobDto {
+    format: TicketExportFormat;
+    filter?: ITicketFilter;
+    fieldNameKeys: string[];
+    includeTimeline?: boolean;
+    includeSlaHistory?: boolean;
+    fileName?: string;
+    idempotencyKey: string;
+}
+export interface ITicketExportJob {
+    id: string;
+    spaceId: string;
+    format: TicketExportFormat;
+    status: TicketJobStatus;
+    progress?: number;
+    rowCount?: number;
+    fileName?: string;
+    downloadUrl?: string;
+    requestedAt: Date;
+    requestedBy: string;
+    completedAt?: Date;
+    expiresAt?: Date;
+    error?: string;
+}
+export declare enum TicketSubscriptionEvent {
+    CREATED = "CREATED",
+    UPDATED = "UPDATED",
+    ASSIGNED = "ASSIGNED",
+    STATUS_CHANGED = "STATUS_CHANGED",
+    MESSAGE_CREATED = "MESSAGE_CREATED",
+    SLA_WARNING = "SLA_WARNING",
+    SLA_BREACHED = "SLA_BREACHED",
+    RESOLVED = "RESOLVED",
+    REOPENED = "REOPENED",
+    DELETED = "DELETED"
+}
+export interface ITicketSubscription {
+    id: string;
+    spaceId: string;
+    ticketId?: string;
+    filter?: ITicketFilter;
+    subscriberUserId?: string;
+    subscriberContactId?: string;
+    events: TicketSubscriptionEvent[];
+    enabled: boolean;
+    createdAt: Date;
+}
+/** Creates an in-product/email subscription for a user or contact; not an integration webhook. */
+export interface ICreateTicketSubscriptionDto {
+    ticketId?: string;
+    filter?: ITicketFilter;
+    subscriberUserId?: string;
+    subscriberContactId?: string;
+    events: TicketSubscriptionEvent[];
+}
+export declare enum TicketWebhookAuthType {
+    NONE = "NONE",
+    BASIC = "BASIC",
+    BEARER = "BEARER",
+    API_KEY = "API_KEY",
+    HMAC = "HMAC"
+}
+export interface ITicketWebhookEndpoint {
+    id: string;
+    spaceId: string;
+    name: string;
+    url: string;
+    events: TicketSubscriptionEvent[];
+    authType: TicketWebhookAuthType;
+    secretReferenceId?: string;
+    filter?: ITicketFilter;
+    enabled: boolean;
+    maxAttempts: number;
+    timeoutSeconds: number;
+    createdAt: Date;
+    createdBy: string;
+}
+export interface ITicketWebhookDelivery {
+    id: string;
+    webhookId: string;
+    eventId: string;
+    attempt: number;
+    requestedAt: Date;
+    respondedAt?: Date;
+    responseStatus?: number;
+    succeeded: boolean;
+    nextRetryAt?: Date;
+    error?: string;
+}
+/** Registers an outbound integration endpoint; secrets are referenced, never returned in this contract. */
+export interface ICreateTicketWebhookDto {
+    name: string;
+    url: string;
+    events: TicketSubscriptionEvent[];
+    authType: TicketWebhookAuthType;
+    secretReferenceId?: string;
+    filter?: ITicketFilter;
+    maxAttempts?: number;
+    timeoutSeconds?: number;
+}
+/** Requests a replay of one failed webhook delivery after configuration is corrected. */
+export interface IRetryTicketWebhookDeliveryDto {
+    deliveryId: string;
+}

package/dist/src/Tickets/AdvancedApi.js

@@ -0,0 +1,108 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.TicketWebhookAuthType = exports.TicketSubscriptionEvent = exports.TicketExportFormat = exports.TicketJobStatus = exports.TicketBulkOperationType = exports.TicketMacroActionType = exports.TicketFollowerRole = exports.TicketRelationType = exports.TicketApiErrorCode = exports.TicketExpand = void 0;
+var TicketExpand;
+(function (TicketExpand) {
+    TicketExpand["CONTACT"] = "CONTACT";
+    TicketExpand["TAGS"] = "TAGS";
+    TicketExpand["ATTACHMENTS"] = "ATTACHMENTS";
+    TicketExpand["CONVERSATIONS"] = "CONVERSATIONS";
+    TicketExpand["SLA"] = "SLA";
+    TicketExpand["ROUTING"] = "ROUTING";
+    TicketExpand["APPROVAL_SUMMARY"] = "APPROVAL_SUMMARY";
+    TicketExpand["TASK_SUMMARY"] = "TASK_SUMMARY";
+    TicketExpand["SECURITY"] = "SECURITY";
+})(TicketExpand || (exports.TicketExpand = TicketExpand = {}));
+var TicketApiErrorCode;
+(function (TicketApiErrorCode) {
+    TicketApiErrorCode["VALIDATION_ERROR"] = "VALIDATION_ERROR";
+    TicketApiErrorCode["NOT_FOUND"] = "NOT_FOUND";
+    TicketApiErrorCode["FORBIDDEN"] = "FORBIDDEN";
+    TicketApiErrorCode["VERSION_CONFLICT"] = "VERSION_CONFLICT";
+    TicketApiErrorCode["INVALID_TRANSITION"] = "INVALID_TRANSITION";
+    TicketApiErrorCode["IDEMPOTENCY_CONFLICT"] = "IDEMPOTENCY_CONFLICT";
+    TicketApiErrorCode["RATE_LIMITED"] = "RATE_LIMITED";
+    TicketApiErrorCode["FILE_REJECTED"] = "FILE_REJECTED";
+    TicketApiErrorCode["SLA_CONFIGURATION_ERROR"] = "SLA_CONFIGURATION_ERROR";
+    TicketApiErrorCode["BULK_PARTIAL_FAILURE"] = "BULK_PARTIAL_FAILURE";
+})(TicketApiErrorCode || (exports.TicketApiErrorCode = TicketApiErrorCode = {}));
+var TicketRelationType;
+(function (TicketRelationType) {
+    TicketRelationType["PARENT"] = "PARENT";
+    TicketRelationType["CHILD"] = "CHILD";
+    TicketRelationType["DUPLICATES"] = "DUPLICATES";
+    TicketRelationType["DUPLICATED_BY"] = "DUPLICATED_BY";
+    TicketRelationType["BLOCKS"] = "BLOCKS";
+    TicketRelationType["BLOCKED_BY"] = "BLOCKED_BY";
+    TicketRelationType["RELATED"] = "RELATED";
+    TicketRelationType["INCIDENT_OF"] = "INCIDENT_OF";
+    TicketRelationType["HAS_INCIDENT"] = "HAS_INCIDENT";
+    TicketRelationType["PROBLEM_OF"] = "PROBLEM_OF";
+})(TicketRelationType || (exports.TicketRelationType = TicketRelationType = {}));
+var TicketFollowerRole;
+(function (TicketFollowerRole) {
+    TicketFollowerRole["FOLLOWER"] = "FOLLOWER";
+    TicketFollowerRole["COLLABORATOR"] = "COLLABORATOR";
+    TicketFollowerRole["REQUEST_CC"] = "REQUEST_CC";
+})(TicketFollowerRole || (exports.TicketFollowerRole = TicketFollowerRole = {}));
+var TicketMacroActionType;
+(function (TicketMacroActionType) {
+    TicketMacroActionType["SET_FIELD"] = "SET_FIELD";
+    TicketMacroActionType["SET_PRIORITY"] = "SET_PRIORITY";
+    TicketMacroActionType["ASSIGN"] = "ASSIGN";
+    TicketMacroActionType["TRANSITION"] = "TRANSITION";
+    TicketMacroActionType["ADD_TAG"] = "ADD_TAG";
+    TicketMacroActionType["REMOVE_TAG"] = "REMOVE_TAG";
+    TicketMacroActionType["ADD_INTERNAL_NOTE"] = "ADD_INTERNAL_NOTE";
+    TicketMacroActionType["SEND_PUBLIC_REPLY"] = "SEND_PUBLIC_REPLY";
+    TicketMacroActionType["START_APPROVAL"] = "START_APPROVAL";
+    TicketMacroActionType["APPLY_TASK_TEMPLATE"] = "APPLY_TASK_TEMPLATE";
+    TicketMacroActionType["ENQUEUE"] = "ENQUEUE";
+})(TicketMacroActionType || (exports.TicketMacroActionType = TicketMacroActionType = {}));
+var TicketBulkOperationType;
+(function (TicketBulkOperationType) {
+    TicketBulkOperationType["UPDATE"] = "UPDATE";
+    TicketBulkOperationType["ASSIGN"] = "ASSIGN";
+    TicketBulkOperationType["TRANSITION"] = "TRANSITION";
+    TicketBulkOperationType["ADD_TAG"] = "ADD_TAG";
+    TicketBulkOperationType["REMOVE_TAG"] = "REMOVE_TAG";
+    TicketBulkOperationType["APPLY_MACRO"] = "APPLY_MACRO";
+    TicketBulkOperationType["DELETE"] = "DELETE";
+})(TicketBulkOperationType || (exports.TicketBulkOperationType = TicketBulkOperationType = {}));
+var TicketJobStatus;
+(function (TicketJobStatus) {
+    TicketJobStatus["PENDING"] = "PENDING";
+    TicketJobStatus["PROCESSING"] = "PROCESSING";
+    TicketJobStatus["COMPLETED"] = "COMPLETED";
+    TicketJobStatus["PARTIALLY_COMPLETED"] = "PARTIALLY_COMPLETED";
+    TicketJobStatus["FAILED"] = "FAILED";
+    TicketJobStatus["CANCELLED"] = "CANCELLED";
+    TicketJobStatus["EXPIRED"] = "EXPIRED";
+})(TicketJobStatus || (exports.TicketJobStatus = TicketJobStatus = {}));
+var TicketExportFormat;
+(function (TicketExportFormat) {
+    TicketExportFormat["XLSX"] = "XLSX";
+    TicketExportFormat["CSV"] = "CSV";
+    TicketExportFormat["JSONL"] = "JSONL";
+})(TicketExportFormat || (exports.TicketExportFormat = TicketExportFormat = {}));
+var TicketSubscriptionEvent;
+(function (TicketSubscriptionEvent) {
+    TicketSubscriptionEvent["CREATED"] = "CREATED";
+    TicketSubscriptionEvent["UPDATED"] = "UPDATED";
+    TicketSubscriptionEvent["ASSIGNED"] = "ASSIGNED";
+    TicketSubscriptionEvent["STATUS_CHANGED"] = "STATUS_CHANGED";
+    TicketSubscriptionEvent["MESSAGE_CREATED"] = "MESSAGE_CREATED";
+    TicketSubscriptionEvent["SLA_WARNING"] = "SLA_WARNING";
+    TicketSubscriptionEvent["SLA_BREACHED"] = "SLA_BREACHED";
+    TicketSubscriptionEvent["RESOLVED"] = "RESOLVED";
+    TicketSubscriptionEvent["REOPENED"] = "REOPENED";
+    TicketSubscriptionEvent["DELETED"] = "DELETED";
+})(TicketSubscriptionEvent || (exports.TicketSubscriptionEvent = TicketSubscriptionEvent = {}));
+var TicketWebhookAuthType;
+(function (TicketWebhookAuthType) {
+    TicketWebhookAuthType["NONE"] = "NONE";
+    TicketWebhookAuthType["BASIC"] = "BASIC";
+    TicketWebhookAuthType["BEARER"] = "BEARER";
+    TicketWebhookAuthType["API_KEY"] = "API_KEY";
+    TicketWebhookAuthType["HMAC"] = "HMAC";
+})(TicketWebhookAuthType || (exports.TicketWebhookAuthType = TicketWebhookAuthType = {}));

package/dist/src/Tickets/Api.d.ts

@@ -0,0 +1,62 @@
+import { ITicket } from "./Ticket";
+import { TicketOrigin, TicketPriority, TicketPropertyValue, TicketStage } from "./Common";
+export interface ITicketCursorRequest {
+    cursor?: string;
+    limit?: number;
+}
+export interface ITicketCursorResponse<T> {
+    items: T[];
+    nextCursor?: string;
+    hasMore: boolean;
+}
+export declare enum TicketSortDirection {
+    ASC = "ASC",
+    DESC = "DESC"
+}
+export interface ITicketSort {
+    fieldNameKey: string;
+    direction: TicketSortDirection;
+}
+export interface ITicketFieldFilter {
+    fieldNameKey: string;
+    operator: string;
+    value?: TicketPropertyValue;
+}
+export interface ITicketFilter {
+    search?: string;
+    stages?: TicketStage[];
+    statusIds?: string[];
+    priorities?: TicketPriority[];
+    origins?: TicketOrigin[];
+    contactIds?: string[];
+    assigneeIds?: string[];
+    assignedGroupIds?: string[];
+    categoryIds?: string[];
+    tagIds?: string[];
+    createdFrom?: Date;
+    createdTo?: Date;
+    dueFrom?: Date;
+    dueTo?: Date;
+    includeDeleted?: boolean;
+    fields?: ITicketFieldFilter[];
+}
+export interface ITicketQuery extends ITicketCursorRequest {
+    filter?: ITicketFilter;
+    sort?: ITicketSort[];
+}
+export interface ITransitionTicketDto {
+    expectedVersion: number;
+    toStatusId: string;
+    comment?: string;
+    properties?: {
+        nameKey: string;
+        value: TicketPropertyValue;
+    }[];
+    formSubmissionIds?: string[];
+}
+export interface IAssignTicketDto {
+    expectedVersion: number;
+    assigneeId?: string;
+    assignedGroupId?: string;
+}
+export type TicketPage = ITicketCursorResponse<ITicket>;

package/dist/src/Tickets/Api.js

@@ -0,0 +1,8 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.TicketSortDirection = void 0;
+var TicketSortDirection;
+(function (TicketSortDirection) {
+    TicketSortDirection["ASC"] = "ASC";
+    TicketSortDirection["DESC"] = "DESC";
+})(TicketSortDirection || (exports.TicketSortDirection = TicketSortDirection = {}));