@trii/types 2.10.656 → 2.10.657

package/dist/Tickets/Views.d.ts

@@ -0,0 +1,77 @@
+import { ITicketAuditedEntity } from './Common';
+import { ITicketFilter, ITicketSort } from './Api';
+export declare enum TicketViewType {
+    TABLE = "TABLE",
+    KANBAN = "KANBAN",
+    CARDS = "CARDS",
+    QUEUE = "QUEUE"
+}
+export declare enum TicketViewVisibility {
+    PRIVATE = "PRIVATE",
+    SHARED = "SHARED",
+    ROLE = "ROLE",
+    GROUP = "GROUP"
+}
+export declare enum TicketViewDensity {
+    COMPACT = "COMPACT",
+    STANDARD = "STANDARD",
+    COMFORTABLE = "COMFORTABLE"
+}
+export interface ITicketViewColumn {
+    fieldNameKey: string;
+    order: number;
+    width?: number;
+    visible: boolean;
+    pinned?: 'LEFT' | 'RIGHT';
+}
+/** Saved operational view used by agents for lists, boards, cards and queue workspaces. */
+export interface ITicketView extends ITicketAuditedEntity {
+    name: string;
+    description?: string;
+    type: TicketViewType;
+    visibility: TicketViewVisibility;
+    ownerId: string;
+    sharedRoleIds?: string[];
+    sharedGroupIds?: string[];
+    filter?: ITicketFilter;
+    sort?: ITicketSort[];
+    columns?: ITicketViewColumn[];
+    groupByFieldNameKey?: string;
+    cardLayoutId?: string;
+    density?: TicketViewDensity;
+    isDefault?: boolean;
+    isFavorite?: boolean;
+    refreshIntervalSeconds?: number;
+    enabled: boolean;
+}
+export interface ICreateTicketViewDto {
+    name: string;
+    description?: string;
+    type: TicketViewType;
+    visibility: TicketViewVisibility;
+    sharedRoleIds?: string[];
+    sharedGroupIds?: string[];
+    filter?: ITicketFilter;
+    sort?: ITicketSort[];
+    columns?: ITicketViewColumn[];
+    groupByFieldNameKey?: string;
+    cardLayoutId?: string;
+    density?: TicketViewDensity;
+    isDefault?: boolean;
+    refreshIntervalSeconds?: number;
+}
+export interface IUpdateTicketViewDto extends Partial<ICreateTicketViewDto> {
+    enabled?: boolean;
+}
+/** Stores user-specific preference without mutating a shared view definition. */
+export interface ITicketViewUserPreference {
+    id: string;
+    spaceId: string;
+    viewId: string;
+    userId: string;
+    isFavorite: boolean;
+    isDefault?: boolean;
+    columnOverrides?: ITicketViewColumn[];
+    density?: TicketViewDensity;
+    updatedAt: Date;
+}

package/dist/Tickets/Views.js

@@ -0,0 +1,23 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.TicketViewDensity = exports.TicketViewVisibility = exports.TicketViewType = void 0;
+var TicketViewType;
+(function (TicketViewType) {
+    TicketViewType["TABLE"] = "TABLE";
+    TicketViewType["KANBAN"] = "KANBAN";
+    TicketViewType["CARDS"] = "CARDS";
+    TicketViewType["QUEUE"] = "QUEUE";
+})(TicketViewType || (exports.TicketViewType = TicketViewType = {}));
+var TicketViewVisibility;
+(function (TicketViewVisibility) {
+    TicketViewVisibility["PRIVATE"] = "PRIVATE";
+    TicketViewVisibility["SHARED"] = "SHARED";
+    TicketViewVisibility["ROLE"] = "ROLE";
+    TicketViewVisibility["GROUP"] = "GROUP";
+})(TicketViewVisibility || (exports.TicketViewVisibility = TicketViewVisibility = {}));
+var TicketViewDensity;
+(function (TicketViewDensity) {
+    TicketViewDensity["COMPACT"] = "COMPACT";
+    TicketViewDensity["STANDARD"] = "STANDARD";
+    TicketViewDensity["COMFORTABLE"] = "COMFORTABLE";
+})(TicketViewDensity || (exports.TicketViewDensity = TicketViewDensity = {}));

package/dist/Tickets/Workflow.d.ts

@@ -0,0 +1,109 @@
+import { TicketApprovalStatus } from './Approval';
+import { TicketTaskStatus } from './Task';
+import { ITicketAuditedEntity, TicketPropertyValue, TicketStage } from "./Common";
+export interface ITicketStatus extends ITicketAuditedEntity {
+    name: string;
+    description?: string;
+    color?: string;
+    icon?: string;
+    stage: TicketStage;
+    order: number;
+    isInitial: boolean;
+    isFinal: boolean;
+    enabled: boolean;
+}
+export declare enum TicketConditionOperator {
+    EQUALS = "EQUALS",
+    NOT_EQUALS = "NOT_EQUALS",
+    EXISTS = "EXISTS",
+    NOT_EXISTS = "NOT_EXISTS",
+    GREATER_THAN = "GREATER_THAN",
+    GREATER_THAN_OR_EQUAL = "GREATER_THAN_OR_EQUAL",
+    LESS_THAN = "LESS_THAN",
+    LESS_THAN_OR_EQUAL = "LESS_THAN_OR_EQUAL",
+    CONTAINS = "CONTAINS",
+    NOT_CONTAINS = "NOT_CONTAINS",
+    IN = "IN",
+    NOT_IN = "NOT_IN"
+}
+export declare enum TicketTransitionConditionType {
+    FIELD = "FIELD",
+    ACTIVITY_OCCURRED = "ACTIVITY_OCCURRED",
+    FORM_SUBMITTED = "FORM_SUBMITTED",
+    APPROVAL_COMPLETED = "APPROVAL_COMPLETED",
+    TASK_COMPLETED = "TASK_COMPLETED",
+    ALL_REQUIRED_TASKS_COMPLETED = "ALL_REQUIRED_TASKS_COMPLETED",
+    CHECKLIST_COMPLETED = "CHECKLIST_COMPLETED"
+}
+export interface ITicketTransitionCondition {
+    id: string;
+    type: TicketTransitionConditionType;
+    operator: TicketConditionOperator;
+    fieldNameKey?: string;
+    activityType?: string;
+    formId?: string;
+    approvalProcessDefinitionId?: string;
+    approvalStatus?: TicketApprovalStatus;
+    taskId?: string;
+    taskDefinitionId?: string;
+    requiredTaskStatus?: TicketTaskStatus;
+    checklistItemId?: string;
+    expectedValue?: TicketPropertyValue;
+}
+export interface ITicketTransition extends ITicketAuditedEntity {
+    name?: string;
+    fromStatusId: string;
+    toStatusId: string;
+    enabled: boolean;
+    allowedRoleIds?: string[];
+    conditions: ITicketTransitionCondition[];
+}
+export declare enum TicketActivityType {
+    CREATED = "CREATED",
+    UPDATED = "UPDATED",
+    STATUS_CHANGED = "STATUS_CHANGED",
+    ASSIGNMENT_CHANGED = "ASSIGNMENT_CHANGED",
+    COMMENTED = "COMMENTED",
+    ATTACHMENT_ADDED = "ATTACHMENT_ADDED",
+    ATTACHMENT_DELETED = "ATTACHMENT_DELETED",
+    FORM_SUBMITTED = "FORM_SUBMITTED",
+    APPROVAL_COMPLETED = "APPROVAL_COMPLETED",
+    TASK_COMPLETED = "TASK_COMPLETED",
+    ALL_REQUIRED_TASKS_COMPLETED = "ALL_REQUIRED_TASKS_COMPLETED",
+    CHECKLIST_COMPLETED = "CHECKLIST_COMPLETED",
+    TICKET_EVENT = "TICKET_EVENT"
+}
+export interface ITicketFieldChange {
+    fieldNameKey: string;
+    previousValue?: TicketPropertyValue;
+    newValue?: TicketPropertyValue;
+}
+export interface ITicketActivity {
+    id: string;
+    spaceId: string;
+    ticketId: string;
+    type: TicketActivityType;
+    ticketEventType?: string;
+    actorId?: string;
+    occurredAt: Date;
+    comment?: string;
+    attachmentIds?: string[];
+    changes?: ITicketFieldChange[];
+    metadata?: {
+        [key: string]: TicketPropertyValue;
+    };
+}
+export interface ITicketFormRequirement {
+    id: string;
+    formId: string;
+    formVersion?: number;
+    requiredOnCreate?: boolean;
+    requiredForStatusIds?: string[];
+}
+export interface ITicketFormSubmissionReference {
+    formId: string;
+    submissionId: string;
+    formVersion?: number;
+    submittedAt: Date;
+    submittedBy: string;
+}

package/dist/Tickets/Workflow.js

@@ -0,0 +1,44 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.TicketActivityType = exports.TicketTransitionConditionType = exports.TicketConditionOperator = void 0;
+var TicketConditionOperator;
+(function (TicketConditionOperator) {
+    TicketConditionOperator["EQUALS"] = "EQUALS";
+    TicketConditionOperator["NOT_EQUALS"] = "NOT_EQUALS";
+    TicketConditionOperator["EXISTS"] = "EXISTS";
+    TicketConditionOperator["NOT_EXISTS"] = "NOT_EXISTS";
+    TicketConditionOperator["GREATER_THAN"] = "GREATER_THAN";
+    TicketConditionOperator["GREATER_THAN_OR_EQUAL"] = "GREATER_THAN_OR_EQUAL";
+    TicketConditionOperator["LESS_THAN"] = "LESS_THAN";
+    TicketConditionOperator["LESS_THAN_OR_EQUAL"] = "LESS_THAN_OR_EQUAL";
+    TicketConditionOperator["CONTAINS"] = "CONTAINS";
+    TicketConditionOperator["NOT_CONTAINS"] = "NOT_CONTAINS";
+    TicketConditionOperator["IN"] = "IN";
+    TicketConditionOperator["NOT_IN"] = "NOT_IN";
+})(TicketConditionOperator || (exports.TicketConditionOperator = TicketConditionOperator = {}));
+var TicketTransitionConditionType;
+(function (TicketTransitionConditionType) {
+    TicketTransitionConditionType["FIELD"] = "FIELD";
+    TicketTransitionConditionType["ACTIVITY_OCCURRED"] = "ACTIVITY_OCCURRED";
+    TicketTransitionConditionType["FORM_SUBMITTED"] = "FORM_SUBMITTED";
+    TicketTransitionConditionType["APPROVAL_COMPLETED"] = "APPROVAL_COMPLETED";
+    TicketTransitionConditionType["TASK_COMPLETED"] = "TASK_COMPLETED";
+    TicketTransitionConditionType["ALL_REQUIRED_TASKS_COMPLETED"] = "ALL_REQUIRED_TASKS_COMPLETED";
+    TicketTransitionConditionType["CHECKLIST_COMPLETED"] = "CHECKLIST_COMPLETED";
+})(TicketTransitionConditionType || (exports.TicketTransitionConditionType = TicketTransitionConditionType = {}));
+var TicketActivityType;
+(function (TicketActivityType) {
+    TicketActivityType["CREATED"] = "CREATED";
+    TicketActivityType["UPDATED"] = "UPDATED";
+    TicketActivityType["STATUS_CHANGED"] = "STATUS_CHANGED";
+    TicketActivityType["ASSIGNMENT_CHANGED"] = "ASSIGNMENT_CHANGED";
+    TicketActivityType["COMMENTED"] = "COMMENTED";
+    TicketActivityType["ATTACHMENT_ADDED"] = "ATTACHMENT_ADDED";
+    TicketActivityType["ATTACHMENT_DELETED"] = "ATTACHMENT_DELETED";
+    TicketActivityType["FORM_SUBMITTED"] = "FORM_SUBMITTED";
+    TicketActivityType["APPROVAL_COMPLETED"] = "APPROVAL_COMPLETED";
+    TicketActivityType["TASK_COMPLETED"] = "TASK_COMPLETED";
+    TicketActivityType["ALL_REQUIRED_TASKS_COMPLETED"] = "ALL_REQUIRED_TASKS_COMPLETED";
+    TicketActivityType["CHECKLIST_COMPLETED"] = "CHECKLIST_COMPLETED";
+    TicketActivityType["TICKET_EVENT"] = "TICKET_EVENT";
+})(TicketActivityType || (exports.TicketActivityType = TicketActivityType = {}));

package/dist/Tickets/index.d.ts

@@ -1 +1,20 @@
-export * from './AccessLevel';
+export * from './Common';
+export * from './Ticket';
+export * from './Workflow';
+export * from './Api';
+export * from './Category';
+export * from './Sla';
+export * from './Satisfaction';
+export * from './Dashboard';
+export * from './Conversation';
+export * from './Routing';
+export * from './Approval';
+export * from './Task';
+export * from './SelfService';
+export * from './Security';
+export * from './AdvancedApi';
+export * from './Automation';
+export * from './Fields';
+export * from './Layouts';
+export * from './Views';
+export * from './AI';

package/dist/Tickets/index.js

@@ -14,4 +14,23 @@ var __exportStar = (this && this.__exportStar) || function(m, exports) {
     for (var p in m) if (p !== "default" && !Object.prototype.hasOwnProperty.call(exports, p)) __createBinding(exports, m, p);
 };
 Object.defineProperty(exports, "__esModule", { value: true });
-__exportStar(require("./AccessLevel"), exports);
+__exportStar(require("./Common"), exports);
+__exportStar(require("./Ticket"), exports);
+__exportStar(require("./Workflow"), exports);
+__exportStar(require("./Api"), exports);
+__exportStar(require("./Category"), exports);
+__exportStar(require("./Sla"), exports);
+__exportStar(require("./Satisfaction"), exports);
+__exportStar(require("./Dashboard"), exports);
+__exportStar(require("./Conversation"), exports);
+__exportStar(require("./Routing"), exports);
+__exportStar(require("./Approval"), exports);
+__exportStar(require("./Task"), exports);
+__exportStar(require("./SelfService"), exports);
+__exportStar(require("./Security"), exports);
+__exportStar(require("./AdvancedApi"), exports);
+__exportStar(require("./Automation"), exports);
+__exportStar(require("./Fields"), exports);
+__exportStar(require("./Layouts"), exports);
+__exportStar(require("./Views"), exports);
+__exportStar(require("./AI"), exports);

package/dist/index.d.ts

@@ -9,6 +9,8 @@ export * as Security from './Security/index';
 export * as Reports from './Reports/index';
 export * as Spaces from './Spaces/index';
 export * as Tickets from './Tickets/index';
+export * as Sales from './Sales/index';
+export * as Collections from './Collections/index';
 export * as Users from './Users/index';
 export * as ApiResponses from './ApiResponses/index';
 export * as EventsQueue from './Common/EventsQueue/index';

package/dist/index.js

@@ -33,7 +33,7 @@ var __importStar = (this && this.__importStar) || (function () {
     };
 })();
 Object.defineProperty(exports, "__esModule", { value: true });
-exports.APIResponses = exports.Shop = exports.AI = exports.APIKeys = exports.EventsQueue = exports.ApiResponses = exports.Users = exports.Tickets = exports.Spaces = exports.Reports = exports.Security = exports.Calls = exports.Conversations = exports.Calendar = exports.Contacts = exports.Common = exports.AuditLogs = exports.Accounts = void 0;
+exports.APIResponses = exports.Shop = exports.AI = exports.APIKeys = exports.EventsQueue = exports.ApiResponses = exports.Users = exports.Collections = exports.Sales = exports.Tickets = exports.Spaces = exports.Reports = exports.Security = exports.Calls = exports.Conversations = exports.Calendar = exports.Contacts = exports.Common = exports.AuditLogs = exports.Accounts = void 0;
 exports.Accounts = __importStar(require("./Accounts/index"));
 exports.AuditLogs = __importStar(require("./AuditLogs/index"));
 exports.Common = __importStar(require("./Common/index"));
@@ -45,6 +45,8 @@ exports.Security = __importStar(require("./Security/index"));
 exports.Reports = __importStar(require("./Reports/index"));
 exports.Spaces = __importStar(require("./Spaces/index"));
 exports.Tickets = __importStar(require("./Tickets/index"));
+exports.Sales = __importStar(require("./Sales/index"));
+exports.Collections = __importStar(require("./Collections/index"));
 exports.Users = __importStar(require("./Users/index"));
 exports.ApiResponses = __importStar(require("./ApiResponses/index"));
 exports.EventsQueue = __importStar(require("./Common/EventsQueue/index"));

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@trii/types",
-  "version": "2.10.656",
+  "version": "2.10.657",
   "description": "Types definitions for Trii projects - ",
   "main": "dist/index.js",
   "types": "dist/index.d.ts",