@trg-admin/n8n-nodes-zoho-desk 0.1.21 → 0.1.23

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Files changed (2) hide show
  1. package/dist/nodes/ZohoDesk/ZohoDesk.node.js +301 -14
  2. package/package.json +1 -1
package/dist/nodes/ZohoDesk/ZohoDesk.node.js CHANGED
@@ -3,6 +3,16 @@ Object.defineProperty(exports, "__esModule", { value: true });
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  exports.ZohoDesk = void 0;
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  const n8n_workflow_1 = require("n8n-workflow");
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  const GenericFunctions_1 = require("./GenericFunctions");
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+ function cleanCommaSeparated(value) {
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+ if (typeof value !== 'string') {
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+ return '';
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+ }
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+ return value
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+ .split(',')
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+ .map((s) => s.trim())
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+ .filter(Boolean)
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+ .join(',');
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+ }
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  class ZohoDesk {
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  constructor() {
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  this.description = {
@@ -43,6 +53,21 @@ class ZohoDesk {
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  { name: 'Ticket', value: 'ticket' },
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  { name: 'Contact', value: 'contact' },
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  { name: 'Comment', value: 'comment' },
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+ { name: 'Thread', value: 'thread' },
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+ ],
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+ },
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+ // Thread Operations
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+ {
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+ displayName: 'Operation',
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+ name: 'operation',
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+ type: 'options',
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+ noDataExpression: true,
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+ displayOptions: { show: { resource: ['thread'] } },
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+ default: 'getAll',
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+ options: [
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+ { name: 'Get', value: 'get', action: 'Get a thread from a ticket' },
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+ { name: 'Get Many', value: 'getAll', action: 'Get all threads from a ticket' },
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+ { name: 'Send Reply', value: 'sendReply', action: 'Send a reply to a ticket' },
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  ],
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  },
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  // Ticket Operations
@@ -593,6 +618,155 @@ class ZohoDesk {
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  displayOptions: { show: { resource: ['comment'], operation: ['getAll'] } },
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  description: 'Max number of results to return',
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  },
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+ // ================== Thread Resource Parameters ==================
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+ {
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+ displayName: 'Ticket ID',
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+ name: 'ticketId',
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+ type: 'string',
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+ default: '',
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+ required: true,
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+ displayOptions: { show: { resource: ['thread'], operation: ['get', 'getAll', 'sendReply'] } },
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+ description: 'The unique ID of the ticket',
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+ },
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+ {
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+ displayName: 'Thread ID',
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+ name: 'threadId',
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+ type: 'string',
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+ default: '',
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+ required: true,
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+ displayOptions: { show: { resource: ['thread'], operation: ['get'] } },
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+ description: 'The unique ID of the thread',
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+ },
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+ {
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+ displayName: 'Content',
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+ name: 'content',
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+ type: 'string',
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+ typeOptions: { alwaysOpenEditWindow: true },
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+ default: '',
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+ required: true,
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+ displayOptions: { show: { resource: ['thread'], operation: ['sendReply'] } },
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+ description: 'Content / body of the reply',
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+ },
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+ {
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+ displayName: 'Content Type',
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+ name: 'contentType',
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+ type: 'options',
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+ options: [
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+ { name: 'HTML', value: 'html' },
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+ { name: 'Plain Text', value: 'plainText' },
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+ ],
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+ default: 'html',
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+ displayOptions: { show: { resource: ['thread'], operation: ['sendReply'] } },
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+ description: 'Format of the reply content',
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+ },
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+ {
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+ displayName: 'Additional Fields',
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+ name: 'additionalFields',
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+ type: 'collection',
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+ placeholder: 'Add Field',
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+ default: {},
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+ displayOptions: { show: { resource: ['thread'], operation: ['sendReply'] } },
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+ options: [
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+ {
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+ displayName: 'BCC',
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+ name: 'bcc',
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+ type: 'string',
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+ default: '',
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+ placeholder: '[EMAIL_REDACTED], [EMAIL_REDACTED]',
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+ description: 'Blind carbon copy recipient email addresses. Multiple addresses can be separated with commas.',
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+ },
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+ {
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+ displayName: 'CC',
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+ name: 'cc',
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+ type: 'string',
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+ default: '',
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+ placeholder: '[EMAIL_REDACTED], [EMAIL_REDACTED]',
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+ description: 'Carbon copy recipient email addresses. Multiple addresses can be separated with commas.',
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+ },
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+ {
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+ displayName: 'Channel',
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+ name: 'channel',
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+ type: 'options',
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+ options: [
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+ { name: 'Email', value: 'EMAIL' },
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+ { name: 'Phone', value: 'PHONE' },
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+ ],
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+ default: 'EMAIL',
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+ description: 'Channel through which the reply is sent',
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+ },
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+ {
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+ displayName: 'From Email Address',
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+ name: 'fromEmailAddress',
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+ type: 'string',
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+ default: '',
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+ description: 'Sender email address. Must be a verified "From Address" configured in Zoho Desk Setup.',
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+ },
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+ {
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+ displayName: 'Is Forward',
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+ name: 'isForward',
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+ type: 'boolean',
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+ default: false,
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+ description: 'Whether this reply is a forwarded message',
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+ },
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+ {
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+ displayName: 'To',
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+ name: 'to',
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+ type: 'string',
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+ default: '',
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+ placeholder: '[EMAIL_REDACTED], [EMAIL_REDACTED]',
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+ description: 'Recipient email address(es). Multiple addresses can be separated with commas.',
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+ },
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+ ],
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+ },
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+ {
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+ displayName: 'Return All',
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+ name: 'returnAll',
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+ type: 'boolean',
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+ default: false,
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+ displayOptions: { show: { resource: ['thread'], operation: ['getAll'] } },
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+ description: 'Whether to return all results or limit to specified number',
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+ },
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+ {
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+ displayName: 'Limit',
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+ name: 'limit',
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+ type: 'number',
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+ typeOptions: { minValue: 1, maxValue: 100 },
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+ default: 50,
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+ displayOptions: {
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+ show: {
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+ resource: ['thread'],
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+ operation: ['getAll'],
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+ returnAll: [false],
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+ },
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+ },
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+ description: 'Max number of results to return (1-100)',
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+ },
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+ {
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+ displayName: 'Options',
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+ name: 'options',
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+ type: 'collection',
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+ placeholder: 'Add Option',
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+ default: {},
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+ displayOptions: { show: { resource: ['thread'], operation: ['get', 'getAll'] } },
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+ options: [
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+ {
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+ displayName: 'From (Offset)',
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+ name: 'from',
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+ type: 'number',
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+ typeOptions: { minValue: 0 },
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+ default: 0,
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+ description: 'Index number from which the threads should be fetched (getAll only)',
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+ },
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+ {
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+ displayName: 'Include',
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+ name: 'include',
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+ type: 'string',
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+ default: '',
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+ placeholder: 'canReply, draft, portalHtmlUrl',
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+ description: 'Additional information to include in response (e.g. canReply, draft, portalHtmlUrl). Multiple values can be separated with commas.',
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+ },
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+ ],
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+ },
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  ],
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  };
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  this.methods = {
@@ -762,52 +936,86 @@ class ZohoDesk {
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  const returnAll = this.getNodeParameter('returnAll', i, false);
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  const options = this.getNodeParameter('options', i, {});
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  const qs = {};
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+ const cleanCommaSeparated = (value) => {
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+ if (typeof value !== 'string') {
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+ return '';
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+ }
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+ return value
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+ .split(',')
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+ .map((s) => s.trim())
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+ .filter(Boolean)
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+ .join(',');
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+ };
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  // Department filtering: options.departmentIds, options.departmentId, or legacy parameter
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  const topLevelDepartmentId = this.getNodeParameter('departmentId', i, '');
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  if (options.departmentIds) {
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- qs.departmentIds = options.departmentIds;
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+ const cleaned = cleanCommaSeparated(options.departmentIds);
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+ if (cleaned)
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+ qs.departmentIds = cleaned;
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  }
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  else if (options.departmentId) {
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- qs.departmentId = options.departmentId;
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+ const cleaned = String(options.departmentId).trim();
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+ if (cleaned)
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+ qs.departmentId = cleaned;
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  }
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  else if (topLevelDepartmentId) {
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- qs.departmentId = topLevelDepartmentId;
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+ const cleaned = String(topLevelDepartmentId).trim();
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+ if (cleaned)
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+ qs.departmentId = cleaned;
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  }
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  if (options.viewId) {
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- qs.viewId = options.viewId;
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+ const cleaned = String(options.viewId).trim();
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+ if (cleaned)
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+ qs.viewId = cleaned;
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  }
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  if (options.assignee) {
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- qs.assignee = options.assignee;
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+ const cleaned = cleanCommaSeparated(options.assignee);
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+ if (cleaned)
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+ qs.assignee = cleaned;
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  }
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  if (options.teamIds) {
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- qs.teamIds = options.teamIds;
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+ const cleaned = cleanCommaSeparated(options.teamIds);
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+ if (cleaned)
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+ qs.teamIds = cleaned;
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  }
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  if (options.channel) {
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- qs.channel = options.channel;
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+ const cleaned = cleanCommaSeparated(options.channel);
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+ if (cleaned)
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+ qs.channel = cleaned;
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  }
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  if (options.status) {
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- qs.status = options.status;
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+ const cleaned = cleanCommaSeparated(options.status);
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+ if (cleaned)
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+ qs.status = cleaned;
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  }
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  if (options.priority) {
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- qs.priority = options.priority;
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+ const cleaned = cleanCommaSeparated(options.priority);
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+ if (cleaned)
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+ qs.priority = cleaned;
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  }
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  if (options.sortBy) {
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- qs.sortBy = options.sortBy;
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+ const cleaned = String(options.sortBy).trim();
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+ if (cleaned)
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+ qs.sortBy = cleaned;
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  }
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  if (options.receivedInDays) {
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  qs.receivedInDays = options.receivedInDays;
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  }
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  if (options.fields) {
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- qs.fields = options.fields;
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+ const cleaned = cleanCommaSeparated(options.fields);
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+ if (cleaned)
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+ qs.fields = cleaned;
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  }
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  if (options.include) {
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  if (Array.isArray(options.include)) {
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  if (options.include.length > 0) {
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- qs.include = options.include.join(',');
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+ qs.include = options.include.map((s) => String(s).trim()).filter(Boolean).join(',');
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  }
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  }
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- else if (typeof options.include === 'string' && options.include.trim()) {
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- qs.include = options.include.trim();
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+ else if (typeof options.include === 'string') {
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+ const cleaned = cleanCommaSeparated(options.include);
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+ if (cleaned)
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+ qs.include = cleaned;
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  }
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  }
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  if (returnAll) {
@@ -1015,6 +1223,85 @@ class ZohoDesk {
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  }
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  }
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  }
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+ // ==================== THREAD OPERATIONS ====================
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+ if (resource === 'thread') {
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+ if (operation === 'get') {
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+ const ticketId = this.getNodeParameter('ticketId', i);
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+ const threadId = this.getNodeParameter('threadId', i);
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+ const options = this.getNodeParameter('options', i, {});
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+ const qs = {};
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+ if (options.include) {
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+ const clean = cleanCommaSeparated(options.include);
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+ if (clean)
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+ qs.include = clean;
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+ }
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+ const responseData = await GenericFunctions_1.zohoDeskApiRequest.call(this, 'GET', `/tickets/${ticketId}/threads/${threadId}`, {}, qs, i);
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+ returnData.push({ json: responseData });
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+ }
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+ if (operation === 'getAll') {
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+ const ticketId = this.getNodeParameter('ticketId', i);
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+ const returnAll = this.getNodeParameter('returnAll', i, false);
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+ const options = this.getNodeParameter('options', i, {});
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+ const qs = {};
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+ if (options.include) {
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+ const clean = cleanCommaSeparated(options.include);
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+ if (clean)
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+ qs.include = clean;
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+ }
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+ if (returnAll) {
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+ const responseData = await GenericFunctions_1.zohoDeskApiRequestAllItems.call(this, 'GET', `/tickets/${ticketId}/threads`, {}, qs, i);
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+ for (const row of responseData) {
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+ returnData.push({ json: row });
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+ }
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+ }
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+ else {
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+ const limit = this.getNodeParameter('limit', i, 50);
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+ qs.limit = limit;
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+ if (options.from !== undefined && options.from !== null && options.from !== '') {
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+ qs.from = options.from;
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+ }
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+ const responseData = await GenericFunctions_1.zohoDeskApiRequest.call(this, 'GET', `/tickets/${ticketId}/threads`, {}, qs, i);
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+ const data = Array.isArray(responseData.data)
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+ ? responseData.data
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+ : Array.isArray(responseData)
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+ ? responseData
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+ : [responseData];
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+ for (const row of data) {
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+ returnData.push({ json: row });
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+ }
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+ }
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+ }
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+ if (operation === 'sendReply') {
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+ const ticketId = this.getNodeParameter('ticketId', i);
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+ const content = this.getNodeParameter('content', i);
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+ const contentType = this.getNodeParameter('contentType', i, 'html');
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+ const additionalFields = this.getNodeParameter('additionalFields', i, {});
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+ const body = {
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+ content,
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+ contentType,
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+ };
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+ if (additionalFields.channel) {
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+ body.channel = additionalFields.channel;
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+ }
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+ if (additionalFields.fromEmailAddress) {
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+ body.fromEmailAddress = String(additionalFields.fromEmailAddress).trim();
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+ }
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+ if (additionalFields.to) {
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+ body.to = cleanCommaSeparated(additionalFields.to);
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+ }
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+ if (additionalFields.cc) {
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+ body.cc = cleanCommaSeparated(additionalFields.cc).split(',').filter(Boolean);
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+ }
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+ if (additionalFields.bcc) {
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+ body.bcc = cleanCommaSeparated(additionalFields.bcc).split(',').filter(Boolean);
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+ }
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+ if (additionalFields.isForward !== undefined) {
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+ body.isForward = additionalFields.isForward;
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+ }
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+ const responseData = await GenericFunctions_1.zohoDeskApiRequest.call(this, 'POST', `/tickets/${ticketId}/sendReply`, body, {}, i);
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+ returnData.push({ json: responseData });
1303
+ }
1304
+ }
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  }
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  catch (error) {
1020
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  if (this.continueOnFail()) {
package/package.json CHANGED
@@ -1,6 +1,6 @@
1
1
  {
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  "name": "@trg-admin/n8n-nodes-zoho-desk",
3
- "version": "0.1.21",
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+ "version": "0.1.23",
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  "description": "Community n8n node starter for Zoho Desk using built-in Zoho OAuth2 auth behavior",
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  "license": "MIT",
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  "type": "commonjs",