@tiledesk/tiledesk-tybot-connector 2.0.8-rc2 → 2.0.8

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@tiledesk/tiledesk-tybot-connector",
-  "version": "2.0.8-rc2",
+  "version": "2.0.8",
   "description": "Tiledesk Tybot connector",
   "main": "index.js",
   "scripts": {
@@ -15,7 +15,7 @@
     "@tiledesk/tiledesk-chatbot-client": "^0.5.30",
     "@tiledesk/tiledesk-chatbot-util": "^0.8.39",
     "@tiledesk/tiledesk-client": "^0.10.13",
-    "@tiledesk/tiledesk-multi-worker": "^0.3.1-rc10",
+    "@tiledesk/tiledesk-multi-worker": "^0.2.1-rc2",
     "accept-language-parser": "^1.5.0",
     "app-root-path": "^3.1.0",
     "axios": "^1.7.7",
@@ -29,7 +29,6 @@
     "liquidjs": "^10.8.4",
     "minimist-string": "^1.0.2",
     "mongoose": "^6.3.5",
-    "mqtt": "^5.10.4",
     "multer": "^1.4.5-lts.1",
     "nanoid": "^3.1.25",
     "redis": "^4.7.0",

package/services/AIService.js

@@ -31,7 +31,7 @@ class AiService {
                 else {
                   resolve(resbody)
                 }
-            }
+            }, this.LOG
           );
         }); 
       }

package/services/IntegrationService.js

@@ -1,6 +1,6 @@
 const httpUtils = require('../utils/HttpUtils');
 const winston = require('../utils/winston');
-let API_ENDPOINT = process.env.API_ENDPOINT;
+const API_ENDPOINT = process.env.API_ENDPOINT;
 
 class IntegrationService {
 

package/services/TilebotService.js

@@ -1,6 +1,6 @@
 const httpUtils = require("../utils/HttpUtils");
 const winston = require('../utils/winston');
-const TILEBOT_ENDPOINT = process.env.TILEBOT_ENDPOINT;
+const TILEBOT_ENDPOINT = process.env.TILEBOT_ENDPOINT || `${process.env.API_ENDPOINT}/modules/tilebot`
 
 class TilebotService {
 

package/tiledeskChatbotPlugs/DirectivesChatbotPlug.js

@@ -73,6 +73,7 @@ class DirectivesChatbotPlug {
     this.API_ENDPOINT = config.API_ENDPOINT;
     this.TILEBOT_ENDPOINT = config.TILEBOT_ENDPOINT;
     this.token = config.token;
+    this.log = config.log;
     this.HELP_CENTER_API_ENDPOINT = config.HELP_CENTER_API_ENDPOINT;
     this.tdcache = config.cache;
     this.directives = config.directives;
@@ -141,7 +142,8 @@ class DirectivesChatbotPlug {
         projectId: projectId,
         token: token,
         APIURL: API_ENDPOINT,
-        APIKEY: "___"
+        APIKEY: "___",
+        log: this.log
       });
     }
     catch(err) {
@@ -160,7 +162,8 @@ class DirectivesChatbotPlug {
       TILEBOT_ENDPOINT: TILEBOT_ENDPOINT,
       departmentId: depId,
       tdcache: tdcache,
-      HELP_CENTER_API_ENDPOINT: this.HELP_CENTER_API_ENDPOINT
+      HELP_CENTER_API_ENDPOINT: this.HELP_CENTER_API_ENDPOINT,
+      log: this.log
     }
     winston.debug("(DirectivesChatbotPlug) this.context.departmentId: " + this.context.departmentId);
     
@@ -174,7 +177,9 @@ class DirectivesChatbotPlug {
 
   async nextDirective(directives) {
     winston.debug("(DirectivesChatbotPlug) ....nextDirective() checkStep()");
-    const go_on = await TiledeskChatbot.checkStep(this.context.tdcache, this.context.requestId, this.chatbot?.MAX_STEPS,  this.chatbot?.MAX_EXECUTION_TIME);
+    const go_on = await TiledeskChatbot.checkStep(
+      this.context.tdcache, this.context.requestId, this.chatbot?.MAX_STEPS,  this.chatbot?.MAX_EXECUTION_TIME, this.log
+    );
 
     if (go_on.error) {
       winston.debug("(DirectivesChatbotPlug) go_on == false! nextDirective() Stopped!");
@@ -217,13 +222,14 @@ class DirectivesChatbotPlug {
       directive_name = directive.name.toLowerCase();
     }
     if (directive && directive.action) {
-      const action_id = directive.action["_tdActionId"];
-      const locked_action_id = await this.chatbot.currentLockedAction(this.supportRequest.request_id);
-      if ( locked_action_id && (locked_action_id !== action_id) ) {
-        let next_dir = await this.nextDirective(this.directives);
-        this.process(next_dir);
-        return;
-      }      
+        const action_id = directive.action["_tdActionId"];
+        const locked_action_id = await this.chatbot.currentLockedAction(this.supportRequest.request_id);
+        if ( locked_action_id && (locked_action_id !== action_id) ) {
+          let next_dir = await this.nextDirective(this.directives);
+          this.process(next_dir);
+          return;
+        }
+      
     }
     if (directive == null || (directive !== null && directive["name"] === undefined)) {
       winston.debug("(DirectivesChatbotPlug) stop process(). directive is (null?): ", directive);
@@ -695,19 +701,6 @@ class DirectivesChatbotPlug {
         }
       });
     }
-    else if (directive_name === Directives.WEBHOOK) {
-      // console.log(".....DirIntent")
-      new DirIntent(context).execute(directive, async (stop) => {
-        if (stop) {
-          if (context.log) { console.log("Stopping Actions on:", JSON.stringify(directive));}
-          this.theend();
-        }
-        else {
-          let next_dir = await this.nextDirective(this.directives);
-          this.process(next_dir);
-        }
-      });
-    }
     else if (directive_name === Directives.WEB_RESPONSE) {
       new DirWebResponse(context).execute(directive, async () => {
         let next_dir = await this.nextDirective(this.directives);
@@ -740,7 +733,8 @@ class DirectivesChatbotPlug {
       projectId: projectId,
       token: token,
       APIURL: API_ENDPOINT,
-      APIKEY: "___"
+      APIKEY: "___",
+      log: false
     });
     let i = -1;
     winston.debug("(DirectivesChatbotPlug) processing Inline directives: ", directives);

package/tiledeskChatbotPlugs/FillParamsChatbotPlug.js

@@ -11,7 +11,8 @@ class FillParamsChatbotPlug {
    * 
    */
 
-  constructor(request, tdcache) {
+  constructor(request, tdcache, log) {
+    this.log = log;
     this.tdcache = tdcache;
     this.request = request;
   }

package/tiledeskChatbotPlugs/MarkbotChatbotPlug.js

@@ -10,7 +10,9 @@ class MarkbotChatbotPlug {
    * 
    */
 
-  constructor() {}
+  constructor(log) {
+    this.log = log;
+  }
 
   exec(pipeline) {
     let message = pipeline.message;

package/tiledeskChatbotPlugs/SplitsChatbotPlug.js

@@ -10,7 +10,9 @@ class SplitsChatbotPlug {
    * 
    */
 
-  constructor() {}
+  constructor(log) {
+    this.log = log;
+  }
 
   exec(pipeline) {
     let message = pipeline.message;

package/tiledeskChatbotPlugs/WebhookChatbotPlug.js

@@ -3,10 +3,11 @@ const winston = require('../utils/winston');
 
 class WebhookChatbotPlug {
 
-  constructor(supportRequest, webhookurl, token) {
+  constructor(supportRequest, webhookurl, token, log) {
     this.supportRequest = supportRequest;
     this.webhookurl = webhookurl;
     this.token = token;
+    this.log = log;
   }
 
   exec(pipeline) {
@@ -100,18 +101,19 @@ class WebhookChatbotPlug {
             callback(null, res.data);
           }
         }
-      });
+      }, this.log
+    );
   }
 
   // ************************************************
   // ****************** HTTP REQUEST ****************
   // ************************************************
 
-  static myrequest(options, callback) {
-
+  static myrequest(options, callback, log) {
+    if (log) {
       winston.debug("(WebhookChatbotPlug) myrequest API URL:" + options.url);
       winston.debug("(WebhookChatbotPlug) myrequest Options:", options);
-
+    }
     axios(
       {
         url: options.url,
@@ -120,11 +122,11 @@ class WebhookChatbotPlug {
         headers: options.headers
       })
     .then(function (res) {
-
+      if (log) {
         winston.debug("(WebhookChatbotPlug) myrequest Response for url:", options.url);
         winston.debug("(WebhookChatbotPlug) myrequest Response headers:\n", res.headers);
         winston.debug("(WebhookChatbotPlug) myrequest Response body:\n", res.data);
-
+      }
       if (callback) {
         callback(null, res);
       }

package/tiledeskChatbotPlugs/directives/DEPRECATED_DirIfNotOpenHours.js

@@ -12,7 +12,8 @@ class DirIfNotOpenHours {
       projectId: context.projectId,
       token: context.token,
       APIURL: context.TILEDESK_APIURL,
-      APIKEY: "___"
+      APIKEY: "___",
+      log: context.log
     });
     // this.intentDir = config.intentDir;
     // let context =  {
@@ -21,16 +22,19 @@ class DirIfNotOpenHours {
     //   requestId: supportRequest,
     //   APIURL: API_URL,
     //   TILEBOT_ENDPOINT:TILEBOT_ENDPOINT,
-    //   departmentId: depId
+    //   departmentId: depId,
+    //   log: false
     // }
     this.intentDir = new DirIntent(
       {
         API_ENDPOINT: context.TILEDESK_APIURL,
         TILEBOT_ENDPOINT: context.TILEBOT_ENDPOINT,
         supportRequest: context.supportRequest,
-        token: context.token
+        token: context.token,
+        log: context.log
       }
     );
+    this.log = context.log;
   }
 
   execute(directive, callback) {
@@ -54,6 +58,7 @@ class DirIfNotOpenHours {
   go(action, callback) {
     const intentName = action.body.intentName;
     if (!intentName) {
+      if (this.log) {console.log("Invalid intent name for If-open-hours");}
       callback();
     }
     let intentDirective = {
@@ -64,11 +69,13 @@ class DirIfNotOpenHours {
       }
     }
     this.tdclient.openNow((err, result) => {
+      if (this.log) {console.log("openNow():", result);}
       if (err) {
         console.error("DirIfNotOpenHours Error:", err);
         callback();
       }
       else if (result && !result.isopen) {
+        if (this.log) {console.log("executing the action on 'closed'");}
         this.intentDir.execute(intentDirective, () => {
           callback();
         });

package/tiledeskChatbotPlugs/directives/DEPRECATED_DirIfOpenHours.js

@@ -12,7 +12,8 @@ class DirIfOpenHours {
       projectId: context.projectId,
       token: context.token,
       APIURL: context.TILEDESK_APIURL,
-      APIKEY: "___"
+      APIKEY: "___",
+      log: context.log
     });
     // let context =  {
     //   projectId: projectId,
@@ -21,6 +22,7 @@ class DirIfOpenHours {
     //   APIURL: API_URL,
     //   TILEBOT_ENDPOINT:TILEBOT_ENDPOINT,
     //   departmentId: depId,
+    //   log: false
     // }
     this.intentDir = new DirIntent(
       {
@@ -28,8 +30,10 @@ class DirIfOpenHours {
         TILEBOT_ENDPOINT: context.TILEBOT_ENDPOINT,
         supportRequest: context.supportRequest,
         token: context.token,
+        log: context.log
       }
-    )
+    );
+    this.log = context.log;
   }
 
   execute(directive, callback) {
@@ -52,6 +56,7 @@ class DirIfOpenHours {
   go(action, callback) {
     const intentName = action.body.intentName;
     if (!intentName) {
+      if (this.log) {console.log("Invalid intent name for If-open-hours");}
       callback();
     }
     let intentDirective = {
@@ -62,11 +67,13 @@ class DirIfOpenHours {
       }
     }
     this.tdclient.openNow((err, result) => {
+      if (this.log) {console.log("openNow():", result);}
       if (err) {
         console.error("DirIfOpenHours Error:", err);
         callback();
       }
       else if (result && result.isopen) {
+        if (this.log) {console.log("executing the action on 'open'");}
         this.intentDir.execute(intentDirective, () => {
           callback();
         });

package/tiledeskChatbotPlugs/directives/DirAddTags.js

@@ -23,12 +23,14 @@ class DirAddTags {
     this.tdcache = this.context.tdcache;
     this.requestId = this.context.requestId;
     this.API_ENDPOINT = this.context.API_ENDPOINT;
+    this.log = context.log;
 
     this.tdClient = new TiledeskClient({
       projectId: this.context.projectId,
       token: this.context.token,
       APIURL: this.API_ENDPOINT,
-      APIKEY: "___"
+      APIKEY: "___",
+      log: this.log
     });
   }
 

package/tiledeskChatbotPlugs/directives/DirAiPrompt.js

@@ -27,6 +27,7 @@ class DirAiPrompt {
     this.token = this.context.token;
     this.intentDir = new DirIntent(context);
     this.API_ENDPOINT = this.context.API_ENDPOINT;
+    this.log = context.log;
   }
 
   execute(directive, callback) {

package/tiledeskChatbotPlugs/directives/DirAskGPT.js

@@ -21,6 +21,7 @@ class DirAskGPT {
     this.token = this.context.token;
     this.intentDir = new DirIntent(context);
     this.API_ENDPOINT = this.context.API_ENDPOINT;
+    this.log = context.log;
   }
 
   execute(directive, callback) {

package/tiledeskChatbotPlugs/directives/DirAskGPTV2.js

@@ -25,6 +25,7 @@ class DirAskGPTV2 {
     this.token = this.context.token;
     this.intentDir = new DirIntent(context);
     this.API_ENDPOINT = this.context.API_ENDPOINT;
+    this.log = context.log;
   }
 
   execute(directive, callback) {

package/tiledeskChatbotPlugs/directives/DirAssign.js

@@ -11,6 +11,7 @@ class DirAssign {
       throw new Error('context object is mandatory.');
     }
     this.context = context;
+    this.log = context.log;
   }
 
   execute(directive, callback) {
@@ -62,11 +63,13 @@ class DirAssign {
       const value = new TiledeskExpression().evaluateExpression(expression, variables);
       winston.debug("(DirAssign) executed expression: " + expression + " value: " + value);
       await TiledeskChatbot.addParameterStatic(this.context.tdcache, this.context.requestId, variableName, value);
-      winston.debug("(DirAssign) Assigned: " + variableName + " = " + value);
-      const all_parameters = await TiledeskChatbot.allParametersStatic(this.context.tdcache, this.context.requestId);
-      for (const [key, value] of Object.entries(all_parameters)) {
-        const value_type = typeof value;
-        winston.debug("(DirAssign) request parameter: " + key + " value: " + value + " type: " + value_type)
+      if (this.log) {
+        winston.debug("(DirAssign) Assigned: " + variableName + " = " + value);
+        const all_parameters = await TiledeskChatbot.allParametersStatic(this.context.tdcache, this.context.requestId);
+        for (const [key, value] of Object.entries(all_parameters)) {
+          const value_type = typeof value;
+          winston.debug("(DirAssign) request parameter: " + key + " value: " + value + " type: " + value_type)
+        }
       }
 
       callback();

package/tiledeskChatbotPlugs/directives/DirAssignFromFunction.js

@@ -10,6 +10,7 @@ class DirAssignFromFunction {
       throw new Error('context object is mandatory.');
     }
     this.context = context;
+    this.log = context.log;
     this.tdcache = context.tdcache;
     this.API_ENDPOINT = context.API_ENDPOINT;
 
@@ -17,7 +18,8 @@ class DirAssignFromFunction {
       projectId: this.context.projectId,
       token: this.context.token,
       APIURL: this.API_ENDPOINT,
-      APIKEY: "___"
+      APIKEY: "___",
+      log: this.log
     });
   }
 

package/tiledeskChatbotPlugs/directives/DirAssistant.js

@@ -19,6 +19,7 @@ class DirAssistant {
     this.token = this.context.token;
     this.intentDir = new DirIntent(context);
     this.API_ENDPOINT = context.API_ENDPOINT;
+    this.log = context.log;
   }
 
   execute(directive, callback) {

package/tiledeskChatbotPlugs/directives/DirBrevo.js

@@ -20,6 +20,7 @@ class DirBrevo {
     this.token = this.context.token;
     this.intentDir = new DirIntent(context);
     this.API_ENDPOINT = this.context.API_ENDPOINT;
+    this.log = context.log;
   }
 
   execute(directive, callback) {
@@ -157,10 +158,11 @@ class DirBrevo {
                   error = err.response.data.message;
             }
 
-            winston.error("(DirBrevo)  DirBrevo err data result:", result); // CONTROLLA IL VALORE
-            winston.error("(DirBrevo) DirBrevo err data status:", status);
-            winston.error("(DirBrevo) DirBrevo err data error:", error);
-
+            if (this.log) {
+              winston.error("(DirBrevo)  DirBrevo err data result:", result); // CONTROLLA IL VALORE
+              winston.error("(DirBrevo) DirBrevo err data status:", status);
+              winston.error("(DirBrevo) DirBrevo err data error:", error);
+            }
 
             await this.#assignAttributes(action, status, result, error);
             if (falseIntent) {

package/tiledeskChatbotPlugs/directives/DirCaptureUserReply.js

@@ -16,6 +16,7 @@ class DirCaptureUserReply {
     this.tdcache = context.tdcache;
     this.requestId = context.requestId;
     this.intentDir = new DirIntent(context);
+    this.log = context.log;
   }
 
   execute(directive, callback) {

package/tiledeskChatbotPlugs/directives/DirClose.js

@@ -13,12 +13,14 @@ class DirClose {
         this.requestId = context.requestId;
         this.chatbot = context.chatbot;
         this.API_ENDPOINT = context.API_ENDPOINT;
+        this.log = context.log;
 
         this.tdClient = new TiledeskClient({
             projectId: this.context.projectId,
             token: this.context.token,
             APIURL: this.API_ENDPOINT,
             APIKEY: "___",
+            log: this.log
         });
     }
     

package/tiledeskChatbotPlugs/directives/DirCode.js

@@ -10,6 +10,7 @@ class DirCode {
       throw new Error('context object is mandatory.');
     }
     this.context = context;
+    this.log = context.log;
   }
 
   execute(directive, callback) {

package/tiledeskChatbotPlugs/directives/DirCondition.js

@@ -12,6 +12,7 @@ class DirCondition {
     }
     this.context = context;
     this.intentDir = new DirIntent(context);
+    this.log = context.log;
   }
 
   execute(directive, callback) {

package/tiledeskChatbotPlugs/directives/DirConnectBlock.js

@@ -15,6 +15,7 @@ class DirConnectBlock {
     this.TILEBOT_ENDPOINT = context.TILEBOT_ENDPOINT;
     this.supportRequest = context.supportRequest;
     this.token = context.token;
+    this.log = context.log;
   }
 
   execute(directive, callback) {

package/tiledeskChatbotPlugs/directives/DirContactUpdate.js

@@ -19,12 +19,14 @@ class DirContactUpdate {
     this.token = context.token;
     this.tdcache = context.tdcache;
     this.API_ENDPOINT = context.API_ENDPOINT;
+    this.log = context.log;
 
     this.tdClient = new TiledeskClient({
       projectId: this.context.projectId,
       token: this.context.token,
       APIURL: this.API_ENDPOINT,
-      APIKEY: "___"
+      APIKEY: "___",
+      log: this.log
     });
   }
 

package/tiledeskChatbotPlugs/directives/DirCustomerio.js

@@ -20,6 +20,7 @@ class DirCustomerio {
     this.token = this.context.token;
     this.intentDir = new DirIntent(context);
     this.API_ENDPOINT = this.context.API_ENDPOINT;
+    this.log = context.log;
   }
 
   execute(directive, callback) {

package/tiledeskChatbotPlugs/directives/DirDeflectToHelpCenter.js

@@ -13,12 +13,14 @@ class DirDeflectToHelpCenter {
     }
     this.context = context;
     this.API_ENDPOINT = context.API_ENDPOINT;
+    this.log = context.log;
 
     this.tdClient = new TiledeskClient({
       projectId: this.context.projectId,
       token: this.context.token,
       APIURL: this.API_ENDPOINT,
-      APIKEY: "___"
+      APIKEY: "___",
+      log: this.log
     });
   }
 
@@ -68,7 +70,8 @@ class DirDeflectToHelpCenter {
     if (last_user_text && last_user_text.trim() !== '') {
       const helpcenter = new HelpCenterQuery({
         APIKEY: "__",
-        projectId: project_id
+        projectId: project_id,
+        log: false
       });
       if (this.helpcenter_api_endpoint) {
         helpcenter.APIURL = this.helpcenter_api_endpoint

package/tiledeskChatbotPlugs/directives/DirDeleteVariable.js

@@ -11,6 +11,7 @@ class DirDeleteVariable {
       throw new Error('context object is mandatory.');
     }
     this.context = context;
+    this.log = context.log;
   }
 
   async execute(directive, callback) {

package/tiledeskChatbotPlugs/directives/DirDepartment.js

@@ -10,12 +10,14 @@ class DirDepartment {
     this.context = context;
     this.requestId = context.requestId;
     this.API_ENDPOINT = context.API_ENDPOINT;
+    this.log = context.log;
 
     this.tdClient = new TiledeskClient({
       projectId: this.context.projectId,
       token: this.context.token,
       APIURL: this.API_ENDPOINT,
-      APIKEY: "___"
+      APIKEY: "___",
+      log: this.log
     });
   }
 

package/tiledeskChatbotPlugs/directives/DirFireTiledeskEvent.js

@@ -10,13 +10,15 @@ class DirFireTiledeskEvent {
     }
 
     this.context = context;
+    this.log = context.log;
 
     this.API_ENDPOINT = context.API_ENDPOINT;
     this.tdClient = new TiledeskClient({
       projectId: this.context.projectId,
       token: this.context.token,
       APIURL: this.API_ENDPOINT,
-      APIKEY: "___"
+      APIKEY: "___",
+      log: this.log
     });
   }
 

package/tiledeskChatbotPlugs/directives/DirForm.js

@@ -15,13 +15,15 @@ class DirForm {
     this.tdcache = context.tdcache;
     this.requestId = context.requestId;
     this.intentDir = new DirIntent(context);
+    this.log = context.log;
 
     this.API_ENDPOINT = context.API_ENDPOINT;
     this.tdClient = new TiledeskClient({
       projectId: this.context.projectId,
       token: this.context.token,
       APIURL: this.API_ENDPOINT,
-      APIKEY: "___"
+      APIKEY: "___",
+      log: this.log
     });
 
   }

package/tiledeskChatbotPlugs/directives/DirGptTask.js

@@ -24,6 +24,7 @@ class DirGptTask {
     this.token = this.context.token;
     this.intentDir = new DirIntent(context);
     this.API_ENDPOINT = this.context.API_ENDPOINT;
+    this.log = context.log;
   }
 
   execute(directive, callback) {