@tiledesk/tiledesk-tybot-connector 2.0.38 → 2.0.40

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (48) hide show
  1. package/engine/TiledeskChatbot.js +60 -3
  2. package/engine/mock/MockBotsDataSource.js +1 -1
  3. package/index.js +154 -3
  4. package/logs/app.log +110 -0
  5. package/package.json +1 -1
  6. package/services/TilebotService.js +36 -0
  7. package/tiledeskChatbotPlugs/DirectivesChatbotPlug.js +100 -519
  8. package/tiledeskChatbotPlugs/directives/DirAddKbContent.js +1 -1
  9. package/tiledeskChatbotPlugs/directives/DirAddTags.js +1 -1
  10. package/tiledeskChatbotPlugs/directives/DirAiCondition.js +1 -1
  11. package/tiledeskChatbotPlugs/directives/DirAiPrompt.js +1 -1
  12. package/tiledeskChatbotPlugs/directives/DirAskGPTV2.js +2 -2
  13. package/tiledeskChatbotPlugs/directives/DirAssistant.js +1 -1
  14. package/tiledeskChatbotPlugs/directives/DirBrevo.js +1 -1
  15. package/tiledeskChatbotPlugs/directives/DirCaptureUserReply.js +1 -1
  16. package/tiledeskChatbotPlugs/directives/DirClearTranscript.js +1 -1
  17. package/tiledeskChatbotPlugs/directives/DirClose.js +1 -1
  18. package/tiledeskChatbotPlugs/directives/DirCode.js +1 -1
  19. package/tiledeskChatbotPlugs/directives/DirCondition.js +1 -1
  20. package/tiledeskChatbotPlugs/directives/DirContactUpdate.js +1 -1
  21. package/tiledeskChatbotPlugs/directives/DirCustomerio.js +1 -1
  22. package/tiledeskChatbotPlugs/directives/DirDeleteVariable.js +1 -1
  23. package/tiledeskChatbotPlugs/directives/DirDepartment.js +1 -1
  24. package/tiledeskChatbotPlugs/directives/DirFlowLog.js +1 -1
  25. package/tiledeskChatbotPlugs/directives/DirGptTask.js +1 -1
  26. package/tiledeskChatbotPlugs/directives/DirHubspot.js +1 -1
  27. package/tiledeskChatbotPlugs/directives/DirIfOnlineAgentsV2.js +1 -1
  28. package/tiledeskChatbotPlugs/directives/DirIfOpenHours.js +1 -1
  29. package/tiledeskChatbotPlugs/directives/DirIntent.js +4 -0
  30. package/tiledeskChatbotPlugs/directives/DirJSONCondition.js +1 -1
  31. package/tiledeskChatbotPlugs/directives/DirMake.js +1 -1
  32. package/tiledeskChatbotPlugs/directives/DirMoveToAgent.js +1 -1
  33. package/tiledeskChatbotPlugs/directives/DirMoveToUnassigned.js +1 -1
  34. package/tiledeskChatbotPlugs/directives/DirQapla.js +1 -1
  35. package/tiledeskChatbotPlugs/directives/DirRandomReply.js +1 -1
  36. package/tiledeskChatbotPlugs/directives/DirReplaceBot.js +1 -1
  37. package/tiledeskChatbotPlugs/directives/DirReplaceBotV2.js +1 -1
  38. package/tiledeskChatbotPlugs/directives/DirReplaceBotV3.js +1 -1
  39. package/tiledeskChatbotPlugs/directives/DirReply.js +10 -2
  40. package/tiledeskChatbotPlugs/directives/DirReplyV2.js +1 -1
  41. package/tiledeskChatbotPlugs/directives/DirSendEmail.js +1 -1
  42. package/tiledeskChatbotPlugs/directives/DirSendWhatsapp.js +1 -1
  43. package/tiledeskChatbotPlugs/directives/DirSetAttributeV2.js +1 -1
  44. package/tiledeskChatbotPlugs/directives/DirWait.js +1 -1
  45. package/tiledeskChatbotPlugs/directives/DirWebRequestV2.js +1 -1
  46. package/tiledeskChatbotPlugs/directives/DirWebResponse.js +1 -1
  47. package/tiledeskChatbotPlugs/directives/DirWhatsappByAttribute.js +1 -1
  48. package/utils/TiledeskChatbotUtil.js +131 -141
package/tiledeskChatbotPlugs/directives/DirAiCondition.js CHANGED
@@ -30,7 +30,7 @@ class DirAiCondition {
30
30
  this.API_ENDPOINT = this.context.API_ENDPOINT;
31
31
 
32
32
  this.intentDir = new DirIntent(context);
33
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
33
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
34
34
  }
35
35
 
36
36
  execute(directive, callback) {
package/tiledeskChatbotPlugs/directives/DirAiPrompt.js CHANGED
@@ -33,7 +33,7 @@ class DirAiPrompt {
33
33
  this.API_ENDPOINT = this.context.API_ENDPOINT;
34
34
 
35
35
  this.intentDir = new DirIntent(context);
36
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
36
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
37
37
  }
38
38
 
39
39
  execute(directive, callback) {
package/tiledeskChatbotPlugs/directives/DirAskGPTV2.js CHANGED
@@ -29,7 +29,7 @@ class DirAskGPTV2 {
29
29
  this.API_ENDPOINT = this.context.API_ENDPOINT;
30
30
 
31
31
  this.intentDir = new DirIntent(context);
32
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
32
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
33
33
  }
34
34
 
35
35
  execute(directive, callback) {
@@ -82,7 +82,7 @@ class DirAskGPTV2 {
82
82
  let chunks_only = false;
83
83
  let engine;
84
84
  let reranking;
85
- let skip_unanswered;
85
+ let skip_unanswered = false;
86
86
 
87
87
  let contexts = {
88
88
  "gpt-3.5-turbo": process.env.GPT_3_5_CONTEXT || "You are an helpful assistant for question-answering tasks.\nUse ONLY the pieces of retrieved context delimited by #### and the chat history to answer the question.\nIf you don't know the answer, just say: \"I don't know<NOANS>\"\n\n####{context}####",
package/tiledeskChatbotPlugs/directives/DirAssistant.js CHANGED
@@ -21,7 +21,7 @@ class DirAssistant {
21
21
  this.API_ENDPOINT = context.API_ENDPOINT;
22
22
 
23
23
  this.intentDir = new DirIntent(context);
24
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
24
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
25
25
  }
26
26
 
27
27
  execute(directive, callback) {
package/tiledeskChatbotPlugs/directives/DirBrevo.js CHANGED
@@ -22,7 +22,7 @@ class DirBrevo {
22
22
  this.API_ENDPOINT = this.context.API_ENDPOINT;
23
23
 
24
24
  this.intentDir = new DirIntent(context);
25
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
25
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
26
26
  }
27
27
 
28
28
  execute(directive, callback) {
package/tiledeskChatbotPlugs/directives/DirCaptureUserReply.js CHANGED
@@ -18,7 +18,7 @@ class DirCaptureUserReply {
18
18
  this.requestId = context.requestId;
19
19
 
20
20
  this.intentDir = new DirIntent(context);
21
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
21
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
22
22
  }
23
23
 
24
24
  execute(directive, callback) {
package/tiledeskChatbotPlugs/directives/DirClearTranscript.js CHANGED
@@ -11,7 +11,7 @@ class DirClearTranscript {
11
11
  this.context = context;
12
12
  this.requestId = context.requestId;
13
13
 
14
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
14
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
15
15
  }
16
16
 
17
17
  execute(directive, callback) {
package/tiledeskChatbotPlugs/directives/DirClose.js CHANGED
@@ -15,7 +15,7 @@ class DirClose {
15
15
  this.chatbot = context.chatbot;
16
16
  this.API_ENDPOINT = context.API_ENDPOINT;
17
17
 
18
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
18
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
19
19
  this.tdClient = new TiledeskClient({ projectId: this.context.projectId, token: this.context.token, APIURL: this.API_ENDPOINT, APIKEY: "___" });
20
20
  }
21
21
 
package/tiledeskChatbotPlugs/directives/DirCode.js CHANGED
@@ -13,7 +13,7 @@ class DirCode {
13
13
  this.context = context;
14
14
  this.requestId = this.context.requestId;
15
15
 
16
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
16
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
17
17
  }
18
18
 
19
19
  execute(directive, callback) {
package/tiledeskChatbotPlugs/directives/DirCondition.js CHANGED
@@ -14,7 +14,7 @@ class DirCondition {
14
14
  this.requestId = this.context.requestId;
15
15
 
16
16
  this.intentDir = new DirIntent(context);
17
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
17
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
18
18
  }
19
19
 
20
20
  execute(directive, callback) {
package/tiledeskChatbotPlugs/directives/DirContactUpdate.js CHANGED
@@ -21,7 +21,7 @@ class DirContactUpdate {
21
21
  this.tdcache = context.tdcache;
22
22
  this.API_ENDPOINT = context.API_ENDPOINT;
23
23
 
24
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
24
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
25
25
  this.tdClient = new TiledeskClient({ projectId: this.context.projectId, token: this.context.token, APIURL: this.API_ENDPOINT, APIKEY: "___" });
26
26
  }
27
27
 
package/tiledeskChatbotPlugs/directives/DirCustomerio.js CHANGED
@@ -22,7 +22,7 @@ class DirCustomerio {
22
22
  this.API_ENDPOINT = this.context.API_ENDPOINT;
23
23
 
24
24
  this.intentDir = new DirIntent(context);
25
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
25
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
26
26
  }
27
27
 
28
28
  execute(directive, callback) {
package/tiledeskChatbotPlugs/directives/DirDeleteVariable.js CHANGED
@@ -13,7 +13,7 @@ class DirDeleteVariable {
13
13
  this.context = context;
14
14
  this.requestId = this.context.requestId;
15
15
 
16
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
16
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
17
17
  }
18
18
 
19
19
  async execute(directive, callback) {
package/tiledeskChatbotPlugs/directives/DirDepartment.js CHANGED
@@ -13,7 +13,7 @@ class DirDepartment {
13
13
  this.API_ENDPOINT = context.API_ENDPOINT;
14
14
  this.log = context.log;
15
15
 
16
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
16
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
17
17
  this.tdClient = new TiledeskClient({ projectId: this.context.projectId, token: this.context.token, APIURL: this.API_ENDPOINT, APIKEY: "___" });
18
18
  }
19
19
 
package/tiledeskChatbotPlugs/directives/DirFlowLog.js CHANGED
@@ -19,7 +19,7 @@ class DirFlowLog {
19
19
  this.requestId = context.requestId;
20
20
  this.log = context.log;
21
21
 
22
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
22
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
23
23
  }
24
24
 
25
25
  execute(directive, callback) {
package/tiledeskChatbotPlugs/directives/DirGptTask.js CHANGED
@@ -26,7 +26,7 @@ class DirGptTask {
26
26
  this.API_ENDPOINT = this.context.API_ENDPOINT;
27
27
 
28
28
  this.intentDir = new DirIntent(context);
29
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
29
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
30
30
  }
31
31
 
32
32
  execute(directive, callback) {
package/tiledeskChatbotPlugs/directives/DirHubspot.js CHANGED
@@ -22,7 +22,7 @@ class DirHubspot {
22
22
  this.API_ENDPOINT = this.context.API_ENDPOINT;
23
23
 
24
24
  this.intentDir = new DirIntent(context);
25
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
25
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
26
26
  }
27
27
 
28
28
  execute(directive, callback) {
package/tiledeskChatbotPlugs/directives/DirIfOnlineAgentsV2.js CHANGED
@@ -19,7 +19,7 @@ class DirIfOnlineAgentsV2 {
19
19
  this.API_ENDPOINT = context.API_ENDPOINT;
20
20
 
21
21
  this.intentDir = new DirIntent(context);
22
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
22
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
23
23
  this.tdClient = new TiledeskClient({ projectId: this.context.projectId, token: this.context.token, APIURL: this.API_ENDPOINT, APIKEY: "___" });
24
24
 
25
25
  }
package/tiledeskChatbotPlugs/directives/DirIfOpenHours.js CHANGED
@@ -17,7 +17,7 @@ class DirIfOpenHours {
17
17
  this.API_ENDPOINT = context.API_ENDPOINT;
18
18
 
19
19
  this.intentDir = new DirIntent(context);
20
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
20
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
21
21
  }
22
22
 
23
23
  execute(directive, callback) {
package/tiledeskChatbotPlugs/directives/DirIntent.js CHANGED
@@ -71,6 +71,10 @@ class DirIntent {
71
71
  }
72
72
  winston.debug("DirIntent move to intent message: ", intent_command_request);
73
73
 
74
+ // tilebotService.executeBlock(intent_command_request, botId, () => {
75
+ // callback(true);
76
+ // });
77
+
74
78
  tilebotService.sendMessageToBot(intent_command_request, botId, () => {
75
79
  callback(true);
76
80
  });
package/tiledeskChatbotPlugs/directives/DirJSONCondition.js CHANGED
@@ -15,7 +15,7 @@ class DirJSONCondition {
15
15
  this.requestId = this.context.requestId;
16
16
 
17
17
  this.intentDir = new DirIntent(context);
18
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
18
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
19
19
  }
20
20
 
21
21
  execute(directive, callback) {
package/tiledeskChatbotPlugs/directives/DirMake.js CHANGED
@@ -18,7 +18,7 @@ class DirMake {
18
18
  this.requestId = this.context.requestId;
19
19
 
20
20
  this.intentDir = new DirIntent(context);
21
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
21
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
22
22
  }
23
23
 
24
24
  execute(directive, callback) {
package/tiledeskChatbotPlugs/directives/DirMoveToAgent.js CHANGED
@@ -16,7 +16,7 @@ class DirMoveToAgent {
16
16
  this.requestId = context.requestId;
17
17
  this.API_ENDPOINT = context.API_ENDPOINT;
18
18
 
19
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
19
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
20
20
  this.tdClient = new TiledeskClient({ projectId: this.context.projectId, token: this.context.token, APIURL: this.API_ENDPOINT, APIKEY: "___" });
21
21
  }
22
22
 
package/tiledeskChatbotPlugs/directives/DirMoveToUnassigned.js CHANGED
@@ -15,7 +15,7 @@ class DirMoveToUnassigned {
15
15
  this.requestId = context.requestId;
16
16
  this.API_ENDPOINT = context.API_ENDPOINT;
17
17
 
18
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
18
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
19
19
  this.tdClient = new TiledeskClient({ projectId: this.context.projectId, token: this.context.token, APIURL: this.API_ENDPOINT, APIKEY: "___" });
20
20
  }
21
21
 
package/tiledeskChatbotPlugs/directives/DirQapla.js CHANGED
@@ -23,7 +23,7 @@ class DirQapla {
23
23
  this.API_ENDPOINT = this.context.API_ENDPOINT;
24
24
 
25
25
  this.intentDir = new DirIntent(context);
26
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
26
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
27
27
  }
28
28
 
29
29
  execute(directive, callback) {
package/tiledeskChatbotPlugs/directives/DirRandomReply.js CHANGED
@@ -18,7 +18,7 @@ class DirRandomReply {
18
18
  this.tdcache = context.tdcache;
19
19
  this.API_ENDPOINT = context.API_ENDPOINT;
20
20
 
21
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
21
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
22
22
  this.tdClient = new TiledeskClient({ projectId: this.context.projectId, token: this.context.token, APIURL: this.API_ENDPOINT, APIKEY: "___" });
23
23
  }
24
24
 
package/tiledeskChatbotPlugs/directives/DirReplaceBot.js CHANGED
@@ -14,7 +14,7 @@ class DirReplaceBot {
14
14
  this.requestId = context.requestId;
15
15
  this.API_ENDPOINT = context.API_ENDPOINT;
16
16
 
17
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
17
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
18
18
  this.tdClient = new TiledeskClient({ projectId: this.context.projectId, token: this.context.token, APIURL: this.API_ENDPOINT, APIKEY: "___" });
19
19
  }
20
20
 
package/tiledeskChatbotPlugs/directives/DirReplaceBotV2.js CHANGED
@@ -18,7 +18,7 @@ class DirReplaceBotV2 {
18
18
  this.requestId = context.requestId;
19
19
  this.API_ENDPOINT = context.API_ENDPOINT;
20
20
 
21
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
21
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
22
22
  this.tdClient = new TiledeskClient({ projectId: this.context.projectId, token: this.context.token, APIURL: this.API_ENDPOINT, APIKEY: "___" });
23
23
  }
24
24
 
package/tiledeskChatbotPlugs/directives/DirReplaceBotV3.js CHANGED
@@ -18,7 +18,7 @@ class DirReplaceBotV3 {
18
18
  this.requestId = context.requestId;
19
19
  this.API_ENDPOINT = context.API_ENDPOINT;
20
20
 
21
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
21
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
22
22
  this.tdClient = new TiledeskClient({ projectId: this.context.projectId, token: this.context.token, APIURL: this.API_ENDPOINT, APIKEY: "___" });
23
23
  }
24
24
 
package/tiledeskChatbotPlugs/directives/DirReply.js CHANGED
@@ -20,7 +20,7 @@ class DirReply {
20
20
  this.log = context.log;
21
21
  this.API_ENDPOINT = context.API_ENDPOINT;
22
22
 
23
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
23
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
24
24
  this.tdClient = new TiledeskClient({ projectId: this.context.projectId, token: this.context.token, APIURL: this.API_ENDPOINT, APIKEY: "___", log: this.log });
25
25
  }
26
26
 
@@ -118,9 +118,17 @@ class DirReply {
118
118
  // message.attributes.updateUserFullname = requestAttributes['userFullname'];
119
119
  // }
120
120
  // intent_info
121
- if (this.context.reply && this.context.reply.attributes && this.context.reply.attributes.intent_info) {
121
+
122
+ // REFACTOR - START
123
+ if (this.context.reply.intent_display_name) {
124
+ message.attributes.intentName = this.context.reply.intent_display_name;
125
+ }
126
+ else if (this.context.reply && this.context.reply.attributes && this.context.reply.attributes.intent_info) {
122
127
  message.attributes.intentName = this.context.reply.attributes.intent_info.intent_name;
123
128
  }
129
+ // REFACTOR - END
130
+
131
+
124
132
  // userFlowAttributes
125
133
  let userFlowAttributes = TiledeskChatbotUtil.userFlowAttributes(requestAttributes);
126
134
  winston.debug("DirReply userFlowAttributes:", userFlowAttributes);
package/tiledeskChatbotPlugs/directives/DirReplyV2.js CHANGED
@@ -27,7 +27,7 @@ class DirReplyV2 {
27
27
  this.API_ENDPOINT = context.API_ENDPOINT;
28
28
 
29
29
  this.intentDir = new DirIntent(context);
30
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
30
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
31
31
  this.tdClient = new TiledeskClient({ projectId: this.context.projectId, token: this.context.token, APIURL: this.API_ENDPOINT, APIKEY: "___" });
32
32
  }
33
33
 
package/tiledeskChatbotPlugs/directives/DirSendEmail.js CHANGED
@@ -17,7 +17,7 @@ class DirSendEmail {
17
17
  this.requestId = context.requestId;
18
18
  this.API_ENDPOINT = context.API_ENDPOINT;
19
19
 
20
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
20
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
21
21
  this.tdClient = new TiledeskClient({ projectId: this.context.projectId, token: this.context.token, APIURL: this.API_ENDPOINT, APIKEY: "___" });
22
22
  }
23
23
 
package/tiledeskChatbotPlugs/directives/DirSendWhatsapp.js CHANGED
@@ -21,7 +21,7 @@ class DirSendWhatsapp {
21
21
  this.API_ENDPOINT = this.context.API_ENDPOINT;
22
22
 
23
23
  this.intentDir = new DirIntent(context);
24
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
24
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
25
25
  }
26
26
 
27
27
  execute(directive, callback) {
package/tiledeskChatbotPlugs/directives/DirSetAttributeV2.js CHANGED
@@ -82,7 +82,7 @@ class DirSetAttributeV2 {
82
82
  this.tdcache = context.tdcache;
83
83
  this.requestId = context.requestId;
84
84
 
85
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
85
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
86
86
  }
87
87
 
88
88
  execute(directive, callback) {
package/tiledeskChatbotPlugs/directives/DirWait.js CHANGED
@@ -14,7 +14,7 @@ class DirWait {
14
14
  this.tdcache = context.tdcache;
15
15
  this.requestId = context.requestId;
16
16
 
17
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
17
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
18
18
  }
19
19
 
20
20
  execute(directive, callback) {
package/tiledeskChatbotPlugs/directives/DirWebRequestV2.js CHANGED
@@ -19,7 +19,7 @@ class DirWebRequestV2 {
19
19
  this.log = context.log;
20
20
 
21
21
  this.intentDir = new DirIntent(context);
22
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
22
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
23
23
  }
24
24
 
25
25
  execute(directive, callback) {
package/tiledeskChatbotPlugs/directives/DirWebResponse.js CHANGED
@@ -17,7 +17,7 @@ class DirWebResponse {
17
17
  this.token = context.token;
18
18
  this.tdcache = context.tdcache;
19
19
 
20
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
20
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
21
21
  }
22
22
 
23
23
  execute(directive, callback) {
package/tiledeskChatbotPlugs/directives/DirWhatsappByAttribute.js CHANGED
@@ -16,7 +16,7 @@ class DirWhatsappByAttribute {
16
16
  this.requestId = this.context.requestId;
17
17
  this.API_ENDPOINT = context.API_ENDPOINT;
18
18
 
19
- this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
19
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.intent_id || this.context.reply?.attributes?.intent_info?.intent_id });
20
20
  }
21
21
 
22
22
  execute(directive, callback) {