@tiledesk/tiledesk-tybot-connector 2.0.29-rc5 → 2.0.29

package/tiledeskChatbotPlugs/directives/DirAiCondition.js

@@ -1,483 +0,0 @@
-const axios = require("axios").default;
-const { TiledeskChatbot } = require("../../engine/TiledeskChatbot");
-const { Filler } = require("../Filler");
-let https = require("https");
-const { DirIntent } = require("./DirIntent");
-const { TiledeskChatbotConst } = require("../../engine/TiledeskChatbotConst");
-const { TiledeskChatbotUtil } = require("../../utils/TiledeskChatbotUtil");
-require('dotenv').config();
-const winston = require('../../utils/winston');
-const Utils = require("../../utils/HttpUtils");
-const utils = require("../../utils/HttpUtils");
-const httpUtils = require("../../utils/HttpUtils");
-const integrationService = require("../../services/IntegrationService");
-const { Logger } = require("../../Logger");
-const { randomUUID } = require("crypto");
-
-
-class DirAiCondition {
-
-  constructor(context) {
-    if (!context) {
-      throw new Error('context object is mandatory');
-    }
-    this.context = context;
-    this.chatbot = this.context.chatbot;
-    this.tdcache = this.context.tdcache;
-    this.requestId = this.context.requestId;
-    this.projectId = this.context.projectId;
-    this.token = this.context.token;
-    this.API_ENDPOINT = this.context.API_ENDPOINT;
-    
-    this.intentDir = new DirIntent(context);
-    this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
-  }
-
-  execute(directive, callback) {
-    winston.verbose("Execute AiAiCondition directive");
-    let action;
-    if (directive.action) {
-      action = directive.action;
-    }
-    else {
-      this.logger.error("Incorrect action for ", directive.name, directive)
-      winston.debug("DirAiAiCondition Incorrect directive: ", directive);
-      callback();
-      return;
-    }
-    this.go(action, (stop) => {
-      this.logger.native("[Ai Condition] Executed");
-      callback(stop);
-    })
-  }
-
-  async go(action, callback) {
-    winston.debug("DirAiCondition action:", action);
-    if (!this.tdcache) {
-      winston.error("Error: DirAiCondition tdcache is mandatory");
-      callback();
-      return;
-    }
-
-    let intents = action.intents;
-    // intents = [
-    //   {
-    //     "label": "26efa629-686e-4a23-a2f8-38c8f5beb408",
-    //     "prompt": "user asking for medical information",
-    //     "conditionIntentId": "#9b1c29c1671847dba6db561f771a142e"
-    //   }
-    // ]
-    let falllbackIntent = action.falllbackIntent; // non condition met block
-    let falseIntent = action.falllbackIntent; // On error block
-    await this.checkMandatoryParameters(action).catch( async (missing_param) => {
-      const error = "AiPrompt Error: '" + missing_param + "' attribute is undefined"
-      this.logger.error(error);
-      await this.chatbot.addParameter("flowError", error);
-      if (falseIntent) {
-        await this.#executeCondition(false, trueIntent, trueIntentAttributes, falseIntent, falseIntentAttributes);
-        callback(true);
-        return Promise.reject();
-      }
-      callback();
-      return Promise.reject();
-    })
-    
-    // fill attributes
-    let requestVariables = null;
-    requestVariables =
-    await TiledeskChatbot.allParametersStatic(
-      this.tdcache, this.requestId
-    )
-    const filler = new Filler();
-
-    let conditions = "";
-    intents.forEach( function(intent) {
-      let filled_prompt = filler.fill(intent.prompt, requestVariables);
-      conditions += `- label: ${intent.label} when: ${filled_prompt}\n`
-    });
-
-    let instructions = filler.fill(action.instructions, requestVariables);
-    let condition_prompt = TiledeskChatbotUtil.AiConditionPromptBuilder(prompt_header, intents, instructions)
-
-    // let raw_condition_prompt = `Reply with the label satisfying the corresponding condition or with “fallback” if all conditions are false.
-    // If more than one condition is true, answer with the first label corresponding to the true condition, following the order from top to bottom.
-    // ${conditions}
-    // ${instructions}`
-    
-    // const filled_question = condition_prompt; //filler.fill(action.question, requestVariables);
-    const filled_context = filler.fill(action.context, requestVariables);
-
-    // evaluate
-
-    let AI_endpoint = process.env.AI_ENDPOINT;
-    winston.verbose("DirAiPrompt AI_endpoint " + AI_endpoint);
-
-    let headers = {
-      'Content-Type': 'application/json'
-    }
-    
-    let key;
-    let ollama_integration;
-
-    if (action.llm === 'ollama') {
-      ollama_integration = await integrationService.getIntegration(this.projectId, action.llm, this.token).catch( async (err) => {
-        this.logger.error("[AI Condition] Error getting ollama integration.")
-        winston.error("DirAiPrompt Error getting ollama integration: ", err);
-        await this.chatbot.addParameter("flowError", "Ollama integration not found");
-        if (falseIntent) {
-          await this.#executeCondition(false, trueIntent, trueIntentAttributes, falseIntent, falseIntentAttributes);
-          callback(true);
-          return;
-        }
-        callback();
-        return;
-      });
-
-    } else {
-      key = await integrationService.getKeyFromIntegrations(this.projectId, action.llm, this.token);
-  
-      if (!key) {
-        this.logger.error("[AI Condition] llm key not found in integrations");
-        winston.error("Error: DirAiPrompt llm key not found in integrations");
-        await this.chatbot.addParameter("flowError", "AiPrompt Error: missing key for llm " + action.llm);
-        if (falseIntent) {
-          await this.#executeCondition(false, trueIntent, trueIntentAttributes, falseIntent, falseIntentAttributes);
-          callback(true);
-          return;
-        }
-        callback();
-        return;
-      }
-    }
-
-    let json = {
-      question: condition_prompt,
-      llm: action.llm,
-      model: action.model,
-      llm_key: key,
-      temperature: action.temperature,
-      max_tokens: action.max_tokens
-    }
-
-    if (action.context) {
-      json.system_context = filled_context;
-    }
-    // if (transcript) {
-    //   json.chat_history_dict = await this.transcriptToLLM(transcript);
-    // }
-
-    if (action.llm === 'ollama') {
-      json.llm_key = "";
-      json.model = {
-        name: action.model,
-        url: ollama_integration.value.url,
-        token: ollama_integration.value.token
-      }
-      json.stream = false
-
-    }
-
-    winston.debug("DirAiPrompt json: ", json);
-
-    const HTTPREQUEST = {
-      url: AI_endpoint + "/ask",
-      headers: headers,
-      json: json,
-      method: 'POST'
-    }
-    winston.debug("DirAiPrompt HttpRequest: ", HTTPREQUEST);
-
-    httpUtils.request(
-      HTTPREQUEST, async (err, resbody) => {
-        if (err) {
-          winston.error("DirAiPrompt openai err: ", err);
-          await this.#assignAttributes(action, answer);
-          let error;
-          if (err.response?.data?.detail[0]) {
-            error = err.response.data.detail[0]?.msg;
-          } else if (err.response?.data?.detail?.answer) {
-            error = err.response.data.detail.answer;
-          } else {
-            error = JSON.stringify(err.response.data);
-          }
-          this.logger.error("[AI Condition] error executing action: ", error);
-          if (falseIntent) {
-            await this.chatbot.addParameter("flowError", "AiPrompt Error: " + error);
-            await this.#executeCondition(false, trueIntent, trueIntentAttributes, falseIntent, falseIntentAttributes);
-            callback(true);
-            return;
-          }
-          callback();
-          return;
-        } else {
-
-          winston.debug("DirAiPrompt resbody: ", resbody);
-          answer = resbody.answer;
-          this.logger.native("[AI Condition] answer: ", answer);
-        
-          await this.#assignAttributes(action, answer);
-
-          if (answer === "fallback") {
-            if (falllbackIntent) {
-              this.#executeIntent(falllbackIntent, () => {
-                if (callback) {
-                    callback(true);
-                    return;
-                  }
-              });
-            }
-          }
-          else {
-            intents.forEach( i => {
-              if (i.label === answer) {
-                this.#executeIntent(i.conditionIntentId, () => {
-                if (callback) {
-                    callback(true);
-                    return;
-                  }
-              });
-              }
-            });
-          }
-          this.logger.error("[AI Condition] error executing action: condition label not found in intents list");
-          if (falseIntent) {
-            await this.chatbot.addParameter("flowError", "[AI Condition] error executing action: condition label not found in intents list");
-            await this.#executeCondition(false, trueIntent, trueIntentAttributes, falseIntent, falseIntentAttributes);
-            callback(true);
-            return;
-          }
-          callback();
-          return;
-        }
-      }
-    )
-  }
-
-  async checkMandatoryParameters(action) {
-    return new Promise((resolve, reject) => {
-      let params = ['question', 'llm', 'model']; // mandatory params
-      params.forEach((p) => {
-        if (!action[p]) {
-          reject(p)
-        }
-      })
-      resolve(true);
-    })
-  }
-
-  /**
-   * Transforms the transcirpt array in a dictionary like '0': { "question": "xxx", "answer":"xxx"}
-   * merging consecutive messages with the same role in a single question or answer.
-   * If the first message was sent from assistant, this will be deleted.
-   */
-  // async transcriptToLLM(transcript) {
-    
-  //   let objectTranscript = {};
-
-  //   if (transcript.length === 0) {
-  //     return objectTranscript;
-  //   }
-
-  //   let mergedTranscript = [];
-  //   let current = transcript[0];
-
-  //   for (let i = 1; i < transcript.length; i++) {
-  //     if (transcript[i].role === current.role) {
-  //       current.content += '\n' + transcript[i].content;
-  //     } else {
-  //       mergedTranscript.push(current);
-  //       current = transcript[i]
-  //     }
-  //   }
-  //   mergedTranscript.push(current);
-
-  //   if (mergedTranscript[0].role === 'assistant') {
-  //     mergedTranscript.splice(0, 1)
-  //   }
-
-  //   let counter = 0;
-  //   for (let i = 0; i < mergedTranscript.length - 1; i += 2) {
-  //     // Check if [i] is role user and [i+1] is role assistant??
-  //     assert(mergedTranscript[i].role === 'user');
-  //     assert(mergedTranscript[i+1].role === 'assistant');
-
-  //     if (!mergedTranscript[i].content.startsWith('/')) {
-  //       objectTranscript[counter] = {
-  //         question: mergedTranscript[i].content,
-  //         answer: mergedTranscript[i+1].content
-  //       }
-  //       counter++;
-  //     }
-  //   }
-
-  //   return objectTranscript;
-  // }
-
-  async #executeCondition(result, trueIntent, trueIntentAttributes, falseIntent, falseIntentAttributes, callback) {
-    let trueIntentDirective = null;
-    if (trueIntent) {
-      trueIntentDirective = DirIntent.intentDirectiveFor(trueIntent, trueIntentAttributes);
-    }
-    let falseIntentDirective = null;
-    if (falseIntent) {
-      falseIntentDirective = DirIntent.intentDirectiveFor(falseIntent, falseIntentAttributes);
-    }
-    if (result === true) {
-      if (trueIntentDirective) {
-        this.logger.native("[AI Condition] executing true condition");
-        this.intentDir.execute(trueIntentDirective, () => {
-          if (callback) {
-            callback();
-          }
-        })
-      }
-      else {
-        this.logger.native("[AI Condition] no block connected to true condition");
-        winston.debug("DirAiPrompt No trueIntentDirective specified");
-        if (callback) {
-          callback();
-        }
-      }
-    }
-    else {
-      if (falseIntentDirective) {
-        this.logger.native("[AI Condition] executing false condition");
-        this.intentDir.execute(falseIntentDirective, () => {
-          if (callback) {
-            callback();
-          }
-        });
-      }
-      else {
-        this.logger.native("[AI Condition] no block connected to false condition");
-        winston.debug("DirAiPrompt No falseIntentDirective specified");
-        if (callback) {
-          callback();
-        }
-      }
-    }
-  }
-
-  async #assignAttributes(action, answer) {
-    winston.debug("DirAiPrompt assignAttributes action: ", action)
-    winston.debug("DirAiPrompt assignAttributes answer: " + answer)
-
-    if (this.context.tdcache) {
-      if (action.assignReplyTo && answer) {
-        await TiledeskChatbot.addParameterStatic(this.context.tdcache, this.context.requestId, action.assignReplyTo, answer);
-      }
-    }
-  }
-
-  async #executeIntent(destinationIntentId, callback) {
-    let intentDirective = null;
-    if (destinationIntentId) {
-      intentDirective = DirIntent.intentDirectiveFor(destinationIntentId, null);
-    }
-    if (intentDirective) {
-      this.logger.native("[AI Condition] executing destinationIntentId");
-      this.intentDir.execute(intentDirective, () => {
-        if (callback) {
-          callback();
-        }
-      })
-    }
-    else {
-      this.logger.native("[AI Condition] no block connected to intentId:", destinationIntentId);
-      winston.debug("[AI Condition] no block connected to intentId:" + destinationIntentId);
-      if (callback) {
-        callback();
-      }
-    }
-  }
-
-  async getKeyFromKbSettings() {
-    return new Promise((resolve) => {
-
-      const KB_HTTPREQUEST = {
-        url: this.API_ENDPOINT + "/" + this.context.projectId + "/kbsettings",
-        headers: {
-          'Content-Type': 'application/json',
-          'Authorization': 'JWT ' + this.context.token
-        },
-        method: "GET"
-      }
-      winston.debug("DirAiPrompt KB HttpRequest", KB_HTTPREQUEST);
-
-      httpUtils.request(
-        KB_HTTPREQUEST, async (err, resbody) => {
-          if (err) {
-            winston.error("(httprequest) DirAiPrompt Get KnowledgeBase err: " + err.message);
-            resolve(null);
-          } else {
-            if (!resbody.gptkey) {
-              resolve(null);
-            } else {
-              resolve(resbody.gptkey);
-            }
-          }
-        }
-      )
-    })
-  }
-
-  async checkQuoteAvailability() {
-    return new Promise((resolve) => {
-
-      const HTTPREQUEST = {
-        url: this.API_ENDPOINT + "/" + this.context.projectId + "/quotes/tokens",
-        headers: {
-          'Content-Type': 'application/json',
-          'Authorization': 'JWT ' + this.context.token
-        },
-        method: "GET"
-      }
-      winston.debug("DirAiPrompt check quote availability HttpRequest", HTTPREQUEST);
-
-      httpUtils.request(
-        HTTPREQUEST, async (err, resbody) => {
-          if (err) {
-            resolve(true)
-          } else {
-            if (resbody.isAvailable === true) {
-              resolve(true)
-            } else {
-              resolve(false)
-            }
-          }
-        }
-      )
-    })
-  }
-
-  async updateQuote(tokens_usage) {
-    return new Promise((resolve, reject) => {
-
-      const HTTPREQUEST = {
-        url: this.API_ENDPOINT + "/" + this.context.projectId + "/quotes/incr/tokens",
-        headers: {
-          'Content-Type': 'application/json',
-          'Authorization': 'JWT ' + this.context.token
-        },
-        json: tokens_usage,
-        method: "POST"
-      }
-      winston.debug("DirAiPrompt update quote HttpRequest", HTTPREQUEST);
-
-      httpUtils.request(
-        HTTPREQUEST, async (err, resbody) => {
-          if (err) {
-            winston.error("(httprequest) DirAiPrompt Increment tokens quote err: ", err);
-            reject(false)
-          } else {
-            winston.debug("(httprequest) DirAiPrompt Increment token quote resbody: ", resbody);
-            resolve(true);
-          }
-        }
-      )
-    })
-  }
-
-}
-
-module.exports = { DirAiCondition }