@tiledesk/tiledesk-tybot-connector 2.0.17 → 2.0.18

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@tiledesk/tiledesk-tybot-connector",
-  "version": "2.0.17",
+  "version": "2.0.18",
   "description": "Tiledesk Tybot connector",
   "main": "index.js",
   "scripts": {
@@ -15,7 +15,7 @@
     "@tiledesk/tiledesk-chatbot-client": "^0.5.30",
     "@tiledesk/tiledesk-chatbot-util": "^0.8.39",
     "@tiledesk/tiledesk-client": "^0.10.13",
-    "@tiledesk/tiledesk-multi-worker": "^0.3.1-rc10",
+    "@tiledesk/tiledesk-multi-worker": "^0.3.1",
     "accept-language-parser": "^1.5.0",
     "app-root-path": "^3.1.0",
     "axios": "^1.7.7",

package/tiledeskChatbotPlugs/directives/DirAddKbContent.js

@@ -32,20 +32,19 @@ class DirAddKbContent {
   }
 
   execute(directive, callback) {
-    this.logger.info("Execute AskKnowledgeBase action")
-    winston.debug("DirAskGPTV2 directive: ", directive);
+    winston.debug("DirAddKbContent directive: ", directive);
     let action;
     if (directive.action) {
       action = directive.action;
     }
     else {
       this.logger.error("Incorrect action for ", directive.name, directive)
-      winston.debug("DirAskGPTV2 Incorrect directive: ", directive);
+      winston.debug("DirAddKbContent Incorrect directive: ", directive);
       callback();
       return;
     }
     this.go(action, (stop) => {
-      this.logger.info("Acion AskKnowledgeBase completed");
+      this.logger.native("[Add to KnwoledgeBase] Executed");
       callback(stop);
     })
   }
@@ -86,7 +85,7 @@ class DirAddKbContent {
 
     let key = await integrationService.getKeyFromIntegrations(this.projectId, 'openai', this.token);
     if (!key) {
-      this.logger.debug("[DirAddKbContent] OpenAI key not found in Integration. Using shared OpenAI key");
+      this.logger.native("[Add to KnwoledgeBase] OpenAI key not found in Integration. Using shared OpenAI key");
       winston.verbose("[DirAddKbContent] - Key not found in Integrations. Searching in kb settings...");
       key = await this.getKeyFromKbSettings();
     }
@@ -96,7 +95,7 @@ class DirAddKbContent {
       key = process.env.GPTKEY;
       publicKey = true;
     } else {
-      this.logger.debug("[DirAddKbContent] use your own OpenAI key")
+      this.logger.native("[Add to KnwoledgeBase] Use your own OpenAI key")
     }
 
     if (!key) {
@@ -109,7 +108,7 @@ class DirAddKbContent {
     if (publicKey === true) {
       let keep_going = await this.checkQuoteAvailability();
       if (keep_going === false) {
-        this.logger.warn("[DirAddKbContent] Tokens quota exceeded. Skip the action")
+        this.logger.warn("[Add to KnwoledgeBase] Tokens quota exceeded. Skip the action")
         winston.verbose("[DirAddKbContent] - Quota exceeded for tokens. Skip the action")
         await this.chatbot.addParameter("flowError", "[DirAddKbContent] Error: tokens quota exceeded");
         callback(true);  
@@ -122,17 +121,17 @@ class DirAddKbContent {
     if (action.namespaceAsName) {
       // Namespace could be an attribute
       const filled_namespace = filler.fill(action.namespace, requestVariables)
-      this.logger.debug("[DirAddKbContent] Searching namespace by name ", filled_namespace);
+      this.logger.native("[Add to KnwoledgeBase] Searching namespace by name ", filled_namespace);
       ns = await this.getNamespace(filled_namespace, null);
       namespace = ns?.id;
       winston.verbose("[DirAddKbContent] - Retrieved namespace id from name " + namespace);
     } else {
-      this.logger.debug("[DirAddKbContent] Searching namespace by id ", namespace);
+      this.logger.native("[Add to KnwoledgeBase] Searching namespace by id ", namespace);
       ns = await this.getNamespace(null, namespace);
     }
 
     if (!ns) {
-      this.logger.error("[DirAddKbContent] Namespace not found");
+      this.logger.error("[Add to KnwoledgeBase] Namespace not found");
       await this.chatbot.addParameter("flowError", "[DirAddKbContent] Error: namespace not found");
       callback();
       return;
@@ -145,7 +144,7 @@ class DirAddKbContent {
     }
     
     if (!namespace) {
-      this.logger.error("[DirAddKbContent] Namespace is undefined")
+      this.logger.error("[Add to KnwoledgeBase] Namespace is undefined")
       winston.verbose("[DirAddKbContent] - Error: namespace is undefined")
       await this.chatbot.addParameter("flowError", "[DirAddKbContent] Error: namespace is undefined");
       callback(true);
@@ -177,7 +176,7 @@ class DirAddKbContent {
       HTTPREQUEST, async (err, resbody) => {
         
         if (err) {
-          this.logger.error("[DirAddKbContent] error: " + JSON.stringify(err?.response));
+          this.logger.error("[Add to KnwoledgeBase] error: " + JSON.stringify(err?.response));
           winston.error("[DirAddKbContent] error: ", err?.response);
           if (callback) {
             callback();
@@ -207,12 +206,12 @@ class DirAddKbContent {
         },
         method: "GET"
       }
-      winston.debug("DirAskGPTV2 KB HttpRequest", KB_HTTPREQUEST);
+      winston.debug("DirAddKbContent KB HttpRequest", KB_HTTPREQUEST);
 
       httpUtils.request(
         KB_HTTPREQUEST, async (err, resbody) => {
           if (err) {
-            winston.error("DirAskGPTV2 Get kb settings error ", err?.response?.data);
+            winston.error("DirAddKbContent Get kb settings error ", err?.response?.data);
             resolve(null);
           } else {
             if (!resbody.gptkey) {
@@ -237,12 +236,12 @@ class DirAddKbContent {
         },
         method: "GET"
       }
-      winston.debug("DirAskGPTV2 check quote availability HttpRequest", HTTPREQUEST);
+      winston.debug("DirAddKbContent check quote availability HttpRequest", HTTPREQUEST);
 
       httpUtils.request(
         HTTPREQUEST, async (err, resbody) => {
           if (err) {
-            winston.error("DirAskGPTV2 Check quote availability err: ", err);
+            winston.error("DirAddKbContent Check quote availability err: ", err);
             resolve(true)
           } else {
             if (resbody.isAvailable === true) {
@@ -268,12 +267,12 @@ class DirAddKbContent {
         json: tokens_usage,
         method: "POST"
       }
-      winston.debug("DirAskGPTV2 update quote HttpRequest ", HTTPREQUEST);
+      winston.debug("DirAddKbContent update quote HttpRequest ", HTTPREQUEST);
 
       httpUtils.request(
         HTTPREQUEST, async (err, resbody) => {
           if (err) {
-            winston.error("DirAskGPTV2 Increment tokens quote err: ", err);
+            winston.error("DirAddKbContent Increment tokens quote err: ", err);
             reject(false)
           } else {
             resolve(true);
@@ -293,14 +292,14 @@ class DirAddKbContent {
         },
         method: "GET"
       }
-      winston.debug("DirAskGPTV2 get all namespaces HttpRequest", HTTPREQUEST);
+      winston.debug("DirAddKbContent get all namespaces HttpRequest", HTTPREQUEST);
       httpUtils.request(
         HTTPREQUEST, async (err, namespaces) => {
           if (err) {
-            winston.error("DirAskGPTV2 get all namespaces err: ", err);
+            winston.error("DirAddKbContent get all namespaces err: ", err);
             resolve(null)
           } else {
-            winston.debug("DirAskGPTV2 get all namespaces resbody: ", namespaces);
+            winston.debug("DirAddKbContent get all namespaces resbody: ", namespaces);
             if (name) {
               let namespace = namespaces.find(n => n.name === name);
               resolve(namespace);

package/tiledeskChatbotPlugs/directives/DirAddTags.js

@@ -30,7 +30,6 @@ class DirAddTags {
   }
 
   execute(directive, callback) {
-    this.logger.info("[Add Tag] Executing action")
     winston.verbose("Execute AddTags action");
     let action;
     if (directive.action) {
@@ -43,7 +42,7 @@ class DirAddTags {
       return;
     }
     this.go(action, (stop) => {
-      this.logger.info("[Add Tag] Action completed");
+      this.logger.native("[Add Tag] Executed");
       callback(stop);
     })
   }
@@ -85,7 +84,7 @@ class DirAddTags {
     if(target === 'request'){
       
       let newTags = filled_tags.split(',').filter(tag => tag !== '').map(el => el.trim())
-      this.logger.debug("[Add Tag] Adding following tags to conversation: ", newTags)
+      this.logger.native("[Add Tag] Adding following tags to conversation: ", newTags)
 
       if(action.pushToList){
         newTags.forEach(async (tag) => {
@@ -99,7 +98,7 @@ class DirAddTags {
 
       winston.debug('(DirAddTags) UPDATE request with newTags', newTags)
       let updatedRequest = await this.updateRequestWithTags(newTags)
-      this.logger.info("[Add Tag] Tags added to conversation")
+      this.logger.native("[Add Tag] Tags added to conversation")
       if(!updatedRequest){
         callback();
         return;
@@ -110,7 +109,7 @@ class DirAddTags {
     /** use case: LEAD */
     if(target === 'lead'){
       let newTags = filled_tags.split(',').filter(tag => tag !== '').map(el => el.trim())
-      this.logger.debug("[Add Tag] Adding following tags to lead: ", newTags)
+      this.logger.native("[Add Tag] Adding following tags to lead: ", newTags)
 
       let request = await this.tdClient.getRequestById(this.requestId);
       winston.debug('(DirAddTags) request detail: ', request)
@@ -132,7 +131,7 @@ class DirAddTags {
 
       winston.debug('(DirAddTags) UPDATE lead with newTags ', newTags)
       let updatedLead = await this.updateLeadWithTags(request.lead._id, newTags)
-      this.logger.info("[Add Tag] Tags added to lead")
+      this.logger.native("[Add Tag] Tags added to lead")
       if(!updatedLead){
         callback();
         return;

package/tiledeskChatbotPlugs/directives/DirAiPrompt.js

@@ -33,7 +33,6 @@ class DirAiPrompt {
   }
 
   execute(directive, callback) {
-    this.logger.info("[AI Prompt] Executing action");
     winston.verbose("Execute AiPrompt directive");
     let action;
     if (directive.action) {
@@ -46,7 +45,7 @@ class DirAiPrompt {
       return;
     }
     this.go(action, (stop) => {
-      this.logger.info("[AI Prompt] Action completed");
+      this.logger.native("[AI Prompt] Executed");
       callback(stop);
     })
   }
@@ -92,7 +91,7 @@ class DirAiPrompt {
     const filled_context = filler.fill(action.context, requestVariables);
 
     if (action.history) {
-      this.logger.info("[AI Prompt] using chat transcript");
+      this.logger.native("[AI Prompt] using chat transcript");
       let transcript_string = await TiledeskChatbot.getParameterStatic(
         this.context.tdcache,
         this.context.requestId,
@@ -212,7 +211,7 @@ class DirAiPrompt {
 
           winston.debug("DirAiPrompt resbody: ", resbody);
           answer = resbody.answer;
-          this.logger.info("[AI Prompt] answer: ", answer);
+          this.logger.native("[AI Prompt] answer: ", answer);
         
           await this.#assignAttributes(action, answer);
 
@@ -300,7 +299,7 @@ class DirAiPrompt {
     }
     if (result === true) {
       if (trueIntentDirective) {
-        this.logger.info("[AI Prompt] executing true condition");
+        this.logger.native("[AI Prompt] executing true condition");
         this.intentDir.execute(trueIntentDirective, () => {
           if (callback) {
             callback();
@@ -308,7 +307,7 @@ class DirAiPrompt {
         })
       }
       else {
-        this.logger.info("[AI Prompt] no block connected to true condition");
+        this.logger.native("[AI Prompt] no block connected to true condition");
         winston.debug("DirAiPrompt No trueIntentDirective specified");
         if (callback) {
           callback();
@@ -317,7 +316,7 @@ class DirAiPrompt {
     }
     else {
       if (falseIntentDirective) {
-        this.logger.info("[AI Prompt] executing false condition");
+        this.logger.native("[AI Prompt] executing false condition");
         this.intentDir.execute(falseIntentDirective, () => {
           if (callback) {
             callback();
@@ -325,7 +324,7 @@ class DirAiPrompt {
         });
       }
       else {
-        this.logger.info("[AI Prompt] no block connected to false condition");
+        this.logger.native("[AI Prompt] no block connected to false condition");
         winston.debug("DirAiPrompt No falseIntentDirective specified");
         if (callback) {
           callback();

package/tiledeskChatbotPlugs/directives/DirAskGPTV2.js

@@ -31,7 +31,6 @@ class DirAskGPTV2 {
   }
 
   execute(directive, callback) {
-    this.logger.info("[Ask Knowledge Base] Executing action");
     winston.debug("DirAskGPTV2 directive: ", directive);
     let action;
     if (directive.action) {
@@ -44,7 +43,7 @@ class DirAskGPTV2 {
       return;
     }
     this.go(action, (stop) => {
-      this.logger.info("[Ask Knowledge Base] Action completed");
+      this.logger.native("[Ask Knowledge Base] Executed");
       callback(stop);
     })
   }
@@ -76,8 +75,10 @@ class DirAskGPTV2 {
     let temperature;
     let max_tokens;
     let top_k;
+    let alpha;
     let transcript;
     let citations = false;
+    let chunks_only = false;
     let engine;
     //let default_context = "You are an helpful assistant for question-answering tasks.\nUse ONLY the following pieces of retrieved context to answer the question.\nIf you don't know the answer, just say that you don't know.\nIf none of the retrieved context answer the question, add this word to the end <NOANS>\n\n{context}";
 
@@ -124,10 +125,18 @@ class DirAskGPTV2 {
       max_tokens = action.max_tokens;
     }
 
+    if (action.alpha) {
+      alpha = action.alpha;
+    }
+
     if (action.citations) {
       citations = action.citations;
     }
 
+    if (action.chunks_only) {
+      chunks_only = action.chunks_only;
+    }
+
     let requestVariables = null;
     requestVariables =
       await TiledeskChatbot.allParametersStatic(
@@ -139,7 +148,7 @@ class DirAskGPTV2 {
     const filled_context = filler.fill(action.context, requestVariables)
 
     if (action.history) {
-      this.logger.info("[Ask Knowledge Base] use chat transcript")
+      this.logger.native("[Ask Knowledge Base] use chat transcript")
       let transcript_string = await TiledeskChatbot.getParameterStatic(
         this.context.tdcache,
         this.context.requestId,
@@ -161,7 +170,7 @@ class DirAskGPTV2 {
 
     let key = await integrationService.getKeyFromIntegrations(this.projectId, 'openai', this.token);
     if (!key) {
-      this.logger.debug("[Ask Knowledge Base] OpenAI key not found in Integration. Using shared OpenAI key");
+      this.logger.native("[Ask Knowledge Base] OpenAI key not found in Integration. Using shared OpenAI key");
       winston.verbose("DirAskGPTV2 - Key not found in Integrations. Searching in kb settings...");
       key = await this.getKeyFromKbSettings();
     }
@@ -171,7 +180,7 @@ class DirAskGPTV2 {
       key = process.env.GPTKEY;
       publicKey = true;
     } else {
-      this.logger.debug("[Ask Knowledge Base] use your own OpenAI key")
+      this.logger.native("[Ask Knowledge Base] use your own OpenAI key")
     }
 
     if (!key) {
@@ -186,7 +195,7 @@ class DirAskGPTV2 {
       return;
     }
 
-    if (publicKey === true) {
+    if (publicKey === true && !chunks_only) {
       let keep_going = await this.checkQuoteAvailability();
       if (keep_going === false) {
         this.logger.warn("[Ask Knowledge Base] Tokens quota exceeded. Skip the action")
@@ -203,12 +212,12 @@ class DirAskGPTV2 {
     if (action.namespaceAsName) {
       // Namespace could be an attribute
       const filled_namespace = filler.fill(action.namespace, requestVariables)
-      this.logger.debug("[Ask Knowledge Base] Searching namespace by name ", filled_namespace);
+      this.logger.native("[Ask Knowledge Base] Searching namespace by name ", filled_namespace);
       ns = await this.getNamespace(filled_namespace, null);
       namespace = ns?.id;
       winston.verbose("DirAskGPTV2 - Retrieved namespace id from name " + namespace);
     } else {
-      this.logger.debug("[Ask Knowledge Base] Searching namespace by id ", namespace);
+      this.logger.native("[Ask Knowledge Base] Searching namespace by id ", namespace);
       ns = await this.getNamespace(null, namespace);
     }
 
@@ -260,7 +269,15 @@ class DirAskGPTV2 {
     if (max_tokens) {
       json.max_tokens = max_tokens;
     }
-    
+    if (chunks_only) {
+      json.chunks_only = chunks_only;
+    }
+
+    if (engine.type === 'serverless') {
+      json.search_type = 'hybrid';
+      json.alpha = alpha;
+    }
+
     if (!action.advancedPrompt) {
       if (filled_context) {
         json.system_context = filled_context + "\n" + contexts[model];
@@ -306,22 +323,34 @@ class DirAskGPTV2 {
         }
         else if (resbody.success === true) {
           winston.debug("DirAskGPTV2 resbody: ", resbody);
-          await this.#assignAttributes(action, resbody.answer, resbody.source, resbody.content_chunks);
-          if (publicKey === true) {
-            let tokens_usage = {
-              tokens: resbody.prompt_token_size,
-              model: json.model
+          if (chunks_only) {
+            await this.#assignAttributes(action, resbody.answer, resbody.source, resbody.chunks);
+            if (trueIntent) {
+              await this.#executeCondition(true, trueIntent, trueIntentAttributes, falseIntent, falseIntentAttributes);
+              callback(true);
+              return;
             }
-            this.updateQuote(tokens_usage);
-          }
+            callback();
+            return;
 
-          if (trueIntent) {
-            await this.#executeCondition(true, trueIntent, trueIntentAttributes, falseIntent, falseIntentAttributes);
-            callback(true);
+          } else {
+            await this.#assignAttributes(action, resbody.answer, resbody.source, resbody.content_chunks);
+            if (publicKey === true) {
+              let tokens_usage = {
+                tokens: resbody.prompt_token_size,
+                model: json.model
+              }
+              this.updateQuote(tokens_usage);
+            }
+  
+            if (trueIntent) {
+              await this.#executeCondition(true, trueIntent, trueIntentAttributes, falseIntent, falseIntentAttributes);
+              callback(true);
+              return;
+            }
+            callback();
             return;
           }
-          callback();
-          return;
         } else {
           await this.#assignAttributes(action, answer, source);
           if (falseIntent) {

package/tiledeskChatbotPlugs/directives/DirAssistant.js

@@ -25,7 +25,6 @@ class DirAssistant {
   }
 
   execute(directive, callback) {
-    this.logger.info("[ChatGPT Assistant] Executing action");
     winston.verbose("Execute Assistant directive");
     let action;
     if (directive.action) {
@@ -38,7 +37,7 @@ class DirAssistant {
       return;
     }
     this.go(action, (stop) => {
-      this.logger.info("[ChatGPT Assistant] Action completed");
+      this.logger.native("[ChatGPT Assistant] Executed");
       callback(stop);
     });
   }

package/tiledeskChatbotPlugs/directives/DirBrevo.js

@@ -26,7 +26,6 @@ class DirBrevo {
   }
 
   execute(directive, callback) {
-    this.logger.info("[Brevo] Executing action");
     winston.verbose("Execute DirBrevo directive");
     let action;
     if (directive.action) {
@@ -39,7 +38,7 @@ class DirBrevo {
       return;
     }
     this.go(action, (stop) => {
-      this.logger.info("[Brevo] Action completed");
+      this.logger.native("[Brevo] Executed");
       callback(stop);
     })
   }

package/tiledeskChatbotPlugs/directives/DirCaptureUserReply.js

@@ -22,7 +22,6 @@ class DirCaptureUserReply {
   }
 
   execute(directive, callback) {
-    this.logger.info("[Capture User Reply] Executing action");
     winston.verbose("Execute CaptureUserReply directive");
     let action;
     if (directive.action) {
@@ -48,7 +47,7 @@ class DirCaptureUserReply {
       const actionId = action["_tdActionId"];;
       await this.chatbot.lockIntent(this.requestId, intent_name);
       await this.chatbot.lockAction(this.requestId, actionId);
-      this.logger.info("[Capture User Reply] Waiting for user reply...");
+      this.logger.native("[Capture User Reply] Waiting for user reply...");
       callback();
       return;
     } else {
@@ -63,7 +62,7 @@ class DirCaptureUserReply {
     }
     try {
       const user_reply = this.message.text;
-      this.logger.info("[Capture User Reply] User replied with: ", user_reply);
+      this.logger.native("[Capture User Reply] User replied with: ", user_reply);
       if (this.context.tdcache) {
         if (action.assignResultTo) {
           winston.debug("(DirCaptureUserReply) assign assignResultTo: " + action.assignResultTo);
@@ -74,12 +73,12 @@ class DirCaptureUserReply {
       if (callback) {
         if (goToIntent) {
           this.#executeGoTo(goToIntent, () => {
-            this.logger.info("[Capture User Reply] Action completed");
+            this.logger.native("[Capture User Reply] Executed");
             callback(); // continue the flow
           });
         }
         else {
-          this.logger.info("[Capture User Reply] Action completed");
+          this.logger.native("[Capture User Reply] Executed");
           callback(); // continue the flow
         }
         

package/tiledeskChatbotPlugs/directives/DirClearTranscript.js

@@ -15,9 +15,8 @@ class DirClearTranscript {
     }
     
     execute(directive, callback) {
-        this.logger.info("[Clear Transcript] Executing action");
         TiledeskChatbotUtil.clearConversationTranscript(this.context.chatbot, () => {
-            this.logger.info("[Clear Transcript] Action completed");
+            this.logger.native("[Clear Transcript] Executed");
             callback();
         });
     }

package/tiledeskChatbotPlugs/directives/DirClose.js

@@ -20,7 +20,6 @@ class DirClose {
     }
     
     execute(directive, callback) {
-        this.logger.info("[Close] Executing action");
         winston.verbose("Execute Close directive");
         this.tdClient.closeRequest(this.requestId, async (err) => {
             if (err) {
@@ -28,10 +27,10 @@ class DirClose {
                 winston.error("(DirClose) Error: ", err);
             }
             else {
-                this.logger.info("[Close] Request closed");
+                this.logger.native("[Close] Request closed");
                 await this.chatbot.deleteParameter(TiledeskChatbotConst.USER_INPUT);
             }
-            this.logger.info("[Close] Action completed");
+            this.logger.native("[Close] Executed");
             callback();
         });
     }

package/tiledeskChatbotPlugs/directives/DirCode.js

@@ -17,7 +17,6 @@ class DirCode {
   }
 
   execute(directive, callback) {
-    this.logger.info("[Code] Executing action");
     winston.verbose("Execute Code directive");
     let action;
     if (directive.action) {
@@ -30,7 +29,7 @@ class DirCode {
       return;
     }
     this.go(action, (stop) => {
-      this.logger.info("[Code] Action completed");
+      this.logger.native("[Code] Executed");
       callback(stop);
     });
     

package/tiledeskChatbotPlugs/directives/DirCondition.js

@@ -19,7 +19,6 @@ class DirCondition {
   }
 
   execute(directive, callback) {
-    this.logger.info("[Condition] Executing action");
     winston.verbose("Execute Condition directive");
     let action;
     if (directive.action) {
@@ -45,7 +44,7 @@ class DirCondition {
       return;
     }
     this.go(action, (stop) => {
-      this.logger.info("[Condition] Action completed");
+      this.logger.native("[Condition] Executed");
       callback(stop);
     });
     
@@ -131,7 +130,7 @@ class DirCondition {
         });
       }
       else {
-        this.logger.debug("[Condition] No trueIntentDirective specified");
+        this.logger.native("[Condition] No trueIntentDirective specified");
         winston.debug("(DirCondition) No trueIntentDirective specified");
         callback();
         return;
@@ -144,7 +143,7 @@ class DirCondition {
         });
       }
       else {
-        this.logger.debug("[Condition] No falseIntentDirective specified");
+        this.logger.native("[Condition] No falseIntentDirective specified");
         winston.debug("(DirCondition) No falseIntentDirective specified");
         callback();
         return;

package/tiledeskChatbotPlugs/directives/DirContactUpdate.js

@@ -26,7 +26,6 @@ class DirContactUpdate {
   }
 
   execute(directive, callback) {
-    this.logger.info("[Lead Update] Executing action");
     winston.verbose("Execute ContactUpdate directive")
     let action;
     if (directive.action) {
@@ -43,7 +42,7 @@ class DirContactUpdate {
       return;
     }
     this.go(action, () => {
-      this.logger.info("[Lead Update] Action completed");
+      this.logger.native("[Lead Update] Executed");
       callback();
     });
   }

package/tiledeskChatbotPlugs/directives/DirCustomerio.js

@@ -26,7 +26,6 @@ class DirCustomerio {
   }
 
   execute(directive, callback) {
-    this.logger.info("[Customer.io] Executing action");
     winston.verbose("Execute Customerio directive");
     let action;
     if (directive.action) {
@@ -39,7 +38,7 @@ class DirCustomerio {
       return;
     }
     this.go(action, (stop) => {
-      this.logger.info("[Customer.io] Action completed");
+      this.logger.native("[Customer.io] Executed");
       callback(stop);
     })
   }

package/tiledeskChatbotPlugs/directives/DirDeleteVariable.js

@@ -18,7 +18,6 @@ class DirDeleteVariable {
   }
 
   async execute(directive, callback) {
-    this.logger.info("[Delete Attribute] Executing action");
     winston.verbose("Execute DeleteVariable directive");
     let action;
     if (directive.action) {
@@ -36,7 +35,7 @@ class DirDeleteVariable {
       return;
     }
     this.go(action, () => {
-      this.logger.info("[Delete Attribute] Action completed");
+      this.logger.native("[Delete Attribute] Executed");
       callback();
     });
   }