@tiledesk/tiledesk-tybot-connector 2.0.10-rc2 → 2.0.10-rc20

package/tiledeskChatbotPlugs/directives/DirAskGPTV2.js

@@ -24,14 +24,14 @@ class DirAskGPTV2 {
     this.requestId = this.context.requestId;
     this.projectId = this.context.projectId;
     this.token = this.context.token;
-    this.intentDir = new DirIntent(context);
     this.API_ENDPOINT = this.context.API_ENDPOINT;
-    this.log = context.log;
-    this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest.draft });
+    
+    this.intentDir = new DirIntent(context);
+    this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
   }
 
   execute(directive, callback) {
-    this.logger.error("Execute AskKnowledgeBase action")
+    this.logger.info("[Ask Knowledge Base] Executing action");
     winston.debug("DirAskGPTV2 directive: ", directive);
     let action;
     if (directive.action) {
@@ -44,7 +44,7 @@ class DirAskGPTV2 {
       return;
     }
     this.go(action, (stop) => {
-      this.logger.info("Acion AskKnowledgeBase completed");
+      this.logger.info("[Ask Knowledge Base] Action completed");
       callback(stop);
     })
   }
@@ -86,13 +86,16 @@ class DirAskGPTV2 {
       "gpt-4":                "You are an helpful assistant for question-answering tasks.\nUse ONLY the pieces of retrieved context delimited by #### to answer the question.\nIf you don't know the answer, just say that you don't know.\nIf and only if none of the retrieved context is useful for your task, add this word to the end <NOANS>\n\n####{context}####",
       "gpt-4-turbo-preview":  "You are an helpful assistant for question-answering tasks.\nUse ONLY the pieces of retrieved context delimited by #### to answer the question.\nIf you don't know the answer, just say that you don't know.\nIf and only if none of the retrieved context is useful for your task, add this word to the end <NOANS>\n\n####{context}####",
       "gpt-4o":               "You are an helpful assistant for question-answering tasks. Follow these steps carefully:\n1. Answer in the same language of the user question, regardless of the retrieved context language\n2. Use ONLY the pieces of the retrieved context to answer the question.\n3. If the retrieved context does not contain sufficient information to generate an accurate and informative answer, return <NOANS>\n\n==Retrieved context start==\n{context}\n==Retrieved context end==",
-      "gpt-4o-mini":          "You are an helpful assistant for question-answering tasks. Follow these steps carefully:\n1. Answer in the same language of the user question, regardless of the retrieved context language\n2. Use ONLY the pieces of the retrieved context to answer the question.\n3. If the retrieved context does not contain sufficient information to generate an accurate and informative answer, return <NOANS>\n\n==Retrieved context start==\n{context}\n==Retrieved context end=="
+      "gpt-4o-mini":          "You are an helpful assistant for question-answering tasks. Follow these steps carefully:\n1. Answer in the same language of the user question, regardless of the retrieved context language\n2. Use ONLY the pieces of the retrieved context to answer the question.\n3. If the retrieved context does not contain sufficient information to generate an accurate and informative answer, return <NOANS>\n\n==Retrieved context start==\n{context}\n==Retrieved context end==",
+      "gpt-4.1":              "You are an helpful assistant for question-answering tasks. Follow these steps carefully:\n1. Answer in the same language of the user question, regardless of the retrieved context language\n2. Use ONLY the pieces of the retrieved context to answer the question.\n3. If the retrieved context does not contain sufficient information to generate an accurate and informative answer, return <NOANS>\n\n==Retrieved context start==\n{context}\n==Retrieved context end==",
+      "gpt-4.1-mini":         "You are an helpful assistant for question-answering tasks. Follow these steps carefully:\n1. Answer in the same language of the user question, regardless of the retrieved context language\n2. Use ONLY the pieces of the retrieved context to answer the question.\n3. If the retrieved context does not contain sufficient information to generate an accurate and informative answer, return <NOANS>\n\n==Retrieved context start==\n{context}\n==Retrieved context end==",
+      "gpt-4.1-nano":         "You are an helpful assistant for question-answering tasks. Follow these steps carefully:\n1. Answer in the same language of the user question, regardless of the retrieved context language\n2. Use ONLY the pieces of the retrieved context to answer the question.\n3. If the retrieved context does not contain sufficient information to generate an accurate and informative answer, return <NOANS>\n\n==Retrieved context start==\n{context}\n==Retrieved context end=="
     }
 
     let source = null;
 
     if (!action.question || action.question === '') {
-      this.logger.error("AskKnowledgeBase question attribute is mandatory");
+      this.logger.error("[Ask Knowledge Base] question attribute is mandatory");
       winston.error("DirAskGPTV2 Error: question attribute is mandatory. Executing condition false...");
       await this.#assignAttributes(action, answer, source);
       if (falseIntent) {
@@ -136,7 +139,7 @@ class DirAskGPTV2 {
     const filled_context = filler.fill(action.context, requestVariables)
 
     if (action.history) {
-      this.logger.info("AskKnowledgeBase: use chat transcript")
+      this.logger.info("[Ask Knowledge Base] use chat transcript")
       let transcript_string = await TiledeskChatbot.getParameterStatic(
         this.context.tdcache,
         this.context.requestId,
@@ -148,7 +151,7 @@ class DirAskGPTV2 {
         transcript = await TiledeskChatbotUtil.transcriptJSON(transcript_string);
         winston.debug("DirAskGPTV2 transcript ", transcript)
       } else {
-        this.logger.warn("AskKnowledgeBase: chat transcript is undefined. Skip JSON translation for chat history.");
+        this.logger.warn("[Ask Knowledge Base] chat transcript is undefined. Skip JSON translation for chat history.");
         winston.verbose("DirAskGPT transcript_string is undefined. Skip JSON translation for chat history")
       }
     }
@@ -158,7 +161,7 @@ class DirAskGPTV2 {
 
     let key = await integrationService.getKeyFromIntegrations(this.projectId, 'openai', this.token);
     if (!key) {
-      this.logger.debug("AskKnowledgeBase OpenAI key not found in Integration. Using shared OpenAI key");
+      this.logger.debug("[Ask Knowledge Base] OpenAI key not found in Integration. Using shared OpenAI key");
       winston.verbose("DirAskGPTV2 - Key not found in Integrations. Searching in kb settings...");
       key = await this.getKeyFromKbSettings();
     }
@@ -168,7 +171,7 @@ class DirAskGPTV2 {
       key = process.env.GPTKEY;
       publicKey = true;
     } else {
-      this.logger.debug("AskKnowledgeBase use your own OpenAI key")
+      this.logger.debug("[Ask Knowledge Base] use your own OpenAI key")
     }
 
     if (!key) {
@@ -186,7 +189,7 @@ class DirAskGPTV2 {
     if (publicKey === true) {
       let keep_going = await this.checkQuoteAvailability();
       if (keep_going === false) {
-        this.logger.warn("AskKnowledgeBase Tokens quota exceeded. Skip the action")
+        this.logger.warn("[Ask Knowledge Base] Tokens quota exceeded. Skip the action")
         winston.verbose("DirAskGPTV2 - Quota exceeded for tokens. Skip the action")
         await this.chatbot.addParameter("flowError", "AskGPT Error: tokens quota exceeded");
         await this.#executeCondition(false, trueIntent, trueIntentAttributes, falseIntent, falseIntentAttributes);
@@ -200,17 +203,17 @@ class DirAskGPTV2 {
     if (action.namespaceAsName) {
       // Namespace could be an attribute
       const filled_namespace = filler.fill(action.namespace, requestVariables)
-      this.logger.debug("AskKnowledgeBase Searching namespace by name ", filled_namespace);
+      this.logger.debug("[Ask Knowledge Base] Searching namespace by name ", filled_namespace);
       ns = await this.getNamespace(filled_namespace, null);
       namespace = ns?.id;
       winston.verbose("DirAskGPTV2 - Retrieved namespace id from name " + namespace);
     } else {
-      this.logger.debug("AskKnowledgeBase Searching namespace by id ", namespace);
+      this.logger.debug("[Ask Knowledge Base] Searching namespace by id ", namespace);
       ns = await this.getNamespace(null, namespace);
     }
 
     if (!ns) {
-      this.logger.error("AskKnowledgeBase Namespace not found")
+      this.logger.error("[Ask Knowledge Base] Namespace not found")
       await this.#assignAttributes(action, answer);
       await this.chatbot.addParameter("flowError", "AskGPT Error: namespace not found");
       if (falseIntent) {
@@ -229,7 +232,7 @@ class DirAskGPTV2 {
     }
     
     if (!namespace) {
-      this.logger.error("AskKnowledgeBase Namespace is undefined")
+      this.logger.error("[Ask Knowledge Base] Namespace is undefined")
       winston.verbose("DirAskGPTV2 - Error: namespace is undefined")
       if (falseIntent) {
         await this.chatbot.addParameter("flowError", "AskGPT Error: namespace is undefined");

package/tiledeskChatbotPlugs/directives/DirAssign.js

@@ -62,12 +62,6 @@ class DirAssign {
       const value = new TiledeskExpression().evaluateExpression(expression, variables);
       winston.debug("(DirAssign) executed expression: " + expression + " value: " + value);
       await TiledeskChatbot.addParameterStatic(this.context.tdcache, this.context.requestId, variableName, value);
-      winston.debug("(DirAssign) Assigned: " + variableName + " = " + value);
-      const all_parameters = await TiledeskChatbot.allParametersStatic(this.context.tdcache, this.context.requestId);
-      for (const [key, value] of Object.entries(all_parameters)) {
-        const value_type = typeof value;
-        winston.debug("(DirAssign) request parameter: " + key + " value: " + value + " type: " + value_type)
-      }
 
       callback();
     }

package/tiledeskChatbotPlugs/directives/DirAssignFromFunction.js

@@ -13,12 +13,7 @@ class DirAssignFromFunction {
     this.tdcache = context.tdcache;
     this.API_ENDPOINT = context.API_ENDPOINT;
 
-    this.tdClient = new TiledeskClient({
-      projectId: this.context.projectId,
-      token: this.context.token,
-      APIURL: this.API_ENDPOINT,
-      APIKEY: "___"
-    });
+    this.tdClient = new TiledeskClient({ projectId: this.context.projectId, token: this.context.token, APIURL: this.API_ENDPOINT, APIKEY: "___" });
   }
 
   async execute(directive, callback) {

package/tiledeskChatbotPlugs/directives/DirAssistant.js

@@ -6,6 +6,7 @@ const { DirIntent } = require('./DirIntent');
 const winston = require('../../utils/winston')
 const httpUtils = require('../../utils/HttpUtils');
 const integrationService = require('../../services/IntegrationService');
+const { Logger } = require('../../Logger');
 
 class DirAssistant {
   constructor(context) {
@@ -17,22 +18,27 @@ class DirAssistant {
     this.requestId = context.requestId;
     this.projectId = this.context.projectId;
     this.token = this.context.token;
-    this.intentDir = new DirIntent(context);
     this.API_ENDPOINT = context.API_ENDPOINT;
+    
+    this.intentDir = new DirIntent(context);
+    this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
   }
 
   execute(directive, callback) {
+    this.logger.info("[ChatGPT Assistant] Executing action");
     winston.verbose("Execute Assistant directive");
     let action;
     if (directive.action) {
       action = directive.action;
     }
     else {
-      winston.warn("Incorrect directive: ", directive);
+      this.logger.error("Incorrect action for ", directive.name, directive)
+      winston.debug("Incorrect directive: ", directive);
       callback();
       return;
     }
     this.go(action, (stop) => {
+      this.logger.info("[ChatGPT Assistant] Action completed");
       callback(stop);
     });
   }
@@ -77,6 +83,7 @@ class DirAssistant {
     }
     else {
       // TODO: LOG SETTINGS ERROR
+      this.logger.error("[ChatGPT Assistant] No assistantId provided");
       winston.error("(DirAssistant) Error: no assistantId.");
       callback();
       return;
@@ -88,6 +95,7 @@ class DirAssistant {
     }
     else {
       // TODO: LOG SETTINGS ERROR
+      this.logger.error("[ChatGPT Assistant] No prompt provided");
       winston.error("(DirAssistant) Error: no prompt.");
       callback();
       return;
@@ -98,6 +106,7 @@ class DirAssistant {
       assistantId = filler.fill(_assistantId, requestAttributes);
     }
     catch(error) {
+      this.logger.error("[ChatGPT Assistant] Error while filling assistantId");
       winston.error("(DirAssistant) Error while filling assistantId:", error);
     }
 
@@ -106,6 +115,7 @@ class DirAssistant {
       prompt = filler.fill(_prompt, requestAttributes);
     }
     catch(error) {
+      this.logger.error("[ChatGPT Assistant] Error while filling prompt");
       winston.error("(DirAssistant) Error while filling prompt:", error);
     }
 
@@ -128,6 +138,7 @@ class DirAssistant {
     let apikey = await this.getGPT_APIKEY();
     if (!apikey) {
       const reply = "OpenAI APIKEY is mandatory for ChatGPT Assistants. Add your personal OpenAI APIKEY in Settings > Integrations";
+      this.logger.error("[ChatGPT Assistant] OpenAI APIKEY is mandatory for ChatGPT Assistants. Add your personal OpenAI APIKEY in Settings > Integrations");
       winston.error("(DirAssistant) Error: " + reply)
       await TiledeskChatbot.addParameterStatic(this.context.tdcache, this.context.requestId, assignErrorTo, reply);
       if (falseIntent) {

package/tiledeskChatbotPlugs/directives/DirBrevo.js

@@ -6,6 +6,7 @@ let https = require("https");
 require('dotenv').config();
 const winston = require('../../utils/winston');
 const integrationService = require("../../services/IntegrationService");
+const { Logger } = require("../../Logger");
 
 class DirBrevo {
 
@@ -18,22 +19,27 @@ class DirBrevo {
     this.requestId = this.context.requestId;
     this.projectId = this.context.projectId;
     this.token = this.context.token;
-    this.intentDir = new DirIntent(context);
     this.API_ENDPOINT = this.context.API_ENDPOINT;
+    
+    this.intentDir = new DirIntent(context);
+    this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
   }
 
   execute(directive, callback) {
+    this.logger.info("[Brevo] Executing action");
     winston.verbose("Execute DirBrevo directive");
     let action;
     if (directive.action) {
       action = directive.action;
     }
     else {
+      this.logger.error("Incorrect action for ", directive.name, directive)
       winston.warn("(DirBrevo) Incorrect directive: ", directive);
       callback();
       return;
     }
     this.go(action, (stop) => {
+      this.logger.info("[Brevo] Action completed");
       callback(stop);
     })
   }
@@ -68,6 +74,7 @@ class DirBrevo {
     winston.debug("(DirBrevo)  bodyParameters: ", bodyParameters);
 
     if (!bodyParameters || bodyParameters === '') {
+      this.logger.error("[Brevo] bodyParameters is undefined or null or empty string");
       winston.error("(DirBrevo) Error: bodyParameters is undefined or null or empty string");
       callback();
       return;
@@ -79,6 +86,7 @@ class DirBrevo {
     let key = await integrationService.getKeyFromIntegrations(this.projectId, 'Brevo', this.token);
     winston.debug("(DirBrevo) key: ", key)
     if (!key) {
+      this.logger.error("[Brevo] Key not found in Integrations");
       winston.debug("(DirBrevo)  - Key not found in Integrations.");
       if (falseIntent) {
         await this.#executeCondition(false, trueIntent, trueIntentAttributes, falseIntent, falseIntentAttributes);
@@ -139,6 +147,7 @@ class DirBrevo {
       BREVO_HTTPREQUEST, async (err, resbody) => {
         if (err) {
           if (callback) {
+            this.logger.error("[Brevo] Error response: ", err.response);
             winston.debug("(DirBrevo) err response: ", err.response)
             winston.debug("(DirBrevo)  err data:", err.response.data)
 
@@ -157,11 +166,6 @@ class DirBrevo {
                   error = err.response.data.message;
             }
 
-            winston.error("(DirBrevo)  DirBrevo err data result:", result); // CONTROLLA IL VALORE
-            winston.error("(DirBrevo) DirBrevo err data status:", status);
-            winston.error("(DirBrevo) DirBrevo err data error:", error);
-
-
             await this.#assignAttributes(action, status, result, error);
             if (falseIntent) {
               await this.#executeCondition(false, trueIntent, trueIntentAttributes, falseIntent, falseIntentAttributes);
@@ -177,6 +181,7 @@ class DirBrevo {
           let status = 201;
           let error = null;
           let result = JSON.stringify(resbody, null, 2).slice(2, -1);
+          this.logger.error("[Brevo] Result: ", result);
           await this.#assignAttributes(action, status, result, error);
           if (trueIntent) {
             await this.#executeCondition(true, trueIntent, trueIntentAttributes, falseIntent, falseIntentAttributes)

package/tiledeskChatbotPlugs/directives/DirCaptureUserReply.js

@@ -2,6 +2,7 @@ const { Filler } = require('../Filler');
 const { TiledeskChatbot } = require('../../engine/TiledeskChatbot');
 const { DirIntent } = require('./DirIntent');
 const winston = require('../../utils/winston');
+const { Logger } = require('../../Logger');
 
 class DirCaptureUserReply {
   constructor(context) {
@@ -15,16 +16,20 @@ class DirCaptureUserReply {
     this.chatbot = context.chatbot;
     this.tdcache = context.tdcache;
     this.requestId = context.requestId;
+    
     this.intentDir = new DirIntent(context);
+    this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
   }
 
   execute(directive, callback) {
+    this.logger.info("[Capture User Reply] Executing action");
     winston.verbose("Execute CaptureUserReply directive");
     let action;
     if (directive.action) {
       action = directive.action;
     }
     else {
+      this.logger.error("Incorrect action for ", directive.name, directive)
       winston.warn("DirCaptureUserReply Incorrect directive: ", directive);
       callback();
       return;
@@ -43,6 +48,7 @@ class DirCaptureUserReply {
       const actionId = action["_tdActionId"];;
       await this.chatbot.lockIntent(this.requestId, intent_name);
       await this.chatbot.lockAction(this.requestId, actionId);
+      this.logger.info("[Capture User Reply] Waiting for user reply...");
       callback();
       return;
     } else {
@@ -57,6 +63,7 @@ class DirCaptureUserReply {
     }
     try {
       const user_reply = this.message.text;
+      this.logger.info("[Capture User Reply] User replied with: ", user_reply);
       if (this.context.tdcache) {
         if (action.assignResultTo) {
           winston.debug("(DirCaptureUserReply) assign assignResultTo: " + action.assignResultTo);
@@ -67,16 +74,19 @@ class DirCaptureUserReply {
       if (callback) {
         if (goToIntent) {
           this.#executeGoTo(goToIntent, () => {
+            this.logger.info("[Capture User Reply] Action completed");
             callback(); // continue the flow
           });
         }
         else {
+          this.logger.info("[Capture User Reply] Action completed");
           callback(); // continue the flow
         }
         
       }
     }
     catch(error) {
+      this.logger.error("[Capture User Reply] Error: ", error);
       winston.error("(DirCaptureUserReply) error: ", error);
     }
   }

package/tiledeskChatbotPlugs/directives/DirClearTranscript.js

@@ -1,4 +1,5 @@
 
+const { Logger } = require('../../Logger');
 const { TiledeskChatbotUtil } = require('../../utils/TiledeskChatbotUtil');
 
 class DirClearTranscript {
@@ -9,10 +10,14 @@ class DirClearTranscript {
         }
         this.context = context;
         this.requestId = context.requestId;
+        
+        this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
     }
     
     execute(directive, callback) {
+        this.logger.info("[Clear Transcript] Executing action");
         TiledeskChatbotUtil.clearConversationTranscript(this.context.chatbot, () => {
+            this.logger.info("[Clear Transcript] Action completed");
             callback();
         });
     }

package/tiledeskChatbotPlugs/directives/DirClose.js

@@ -2,6 +2,7 @@
 const { TiledeskClient } = require("@tiledesk/tiledesk-client");
 const { TiledeskChatbotConst } = require("../../engine/TiledeskChatbotConst");
 const winston = require('../../utils/winston');
+const { Logger } = require("../../Logger");
 
 class DirClose {
 
@@ -13,24 +14,24 @@ class DirClose {
         this.requestId = context.requestId;
         this.chatbot = context.chatbot;
         this.API_ENDPOINT = context.API_ENDPOINT;
-
-        this.tdClient = new TiledeskClient({
-            projectId: this.context.projectId,
-            token: this.context.token,
-            APIURL: this.API_ENDPOINT,
-            APIKEY: "___",
-        });
+        
+        this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
+        this.tdClient = new TiledeskClient({ projectId: this.context.projectId, token: this.context.token, APIURL: this.API_ENDPOINT, APIKEY: "___" });
     }
     
     execute(directive, callback) {
+        this.logger.info("[Close] Executing action");
         winston.verbose("Execute Close directive");
         this.tdClient.closeRequest(this.requestId, async (err) => {
             if (err) {
+                this.logger.error("[Close] Closing request");
                 winston.error("(DirClose) Error: ", err);
             }
             else {
+                this.logger.info("[Close] Request closed");
                 await this.chatbot.deleteParameter(TiledeskChatbotConst.USER_INPUT);
             }
+            this.logger.info("[Close] Action completed");
             callback();
         });
     }

package/tiledeskChatbotPlugs/directives/DirCode.js

@@ -2,6 +2,7 @@ const { TiledeskChatbot } = require('../../engine/TiledeskChatbot');
 const { TiledeskExpression } = require('../../TiledeskExpression');
 const { TiledeskRequestVariables } = require('../TiledeskRequestVariables');
 const winston = require('../../utils/winston');
+const { Logger } = require('../../Logger');
 
 class DirCode {
 
@@ -10,20 +11,26 @@ class DirCode {
       throw new Error('context object is mandatory.');
     }
     this.context = context;
+    this.requestId = this.context.requestId;
+    
+    this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
   }
 
   execute(directive, callback) {
+    this.logger.info("[Code] Executing action");
     winston.verbose("Execute Code directive");
     let action;
     if (directive.action) {
       action = directive.action
     }
     else {
+      this.logger.error("Incorrect action for ", directive.name, directive)
       winston.warn("DirCode Incorrect directive: ", directive);
       callback();
       return;
     }
     this.go(action, (stop) => {
+      this.logger.info("[Code] Action completed");
       callback(stop);
     });
     
@@ -33,6 +40,7 @@ class DirCode {
     winston.debug("(DirCode) Action: ", action);
     const source_code = action.source;
     if (!source_code || source_code.trim() === "") {
+      this.logger.warn("[Code] Invalid source_code");
       winston.error("(DirCode) Invalid source_code");
       callback();
       return;
@@ -73,6 +81,7 @@ class DirCode {
 
     }
     catch(err) {
+      this.logger.error("[Code] An error occurred: ", err);
       winston.error("(DirCode)  An error occurred: ", err);
     }
     callback();

package/tiledeskChatbotPlugs/directives/DirCondition.js

@@ -3,6 +3,7 @@ const { TiledeskChatbot } = require('../../engine/TiledeskChatbot');
 const { TiledeskExpression } = require('../../TiledeskExpression');
 const ms = require('minimist-string');
 const winston = require('../../utils/winston');
+const { Logger } = require('../../Logger');
 
 class DirCondition {
 
@@ -11,10 +12,14 @@ class DirCondition {
       throw new Error('context object is mandatory.');
     }
     this.context = context;
+    this.requestId = this.context.requestId;
+    
     this.intentDir = new DirIntent(context);
+    this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
   }
 
   execute(directive, callback) {
+    this.logger.info("[Condition] Executing action");
     winston.verbose("Execute Condition directive");
     let action;
     if (directive.action) {
@@ -34,11 +39,13 @@ class DirCondition {
       }
     }
     else {
+      this.logger.error("Incorrect action for ", directive.name, directive)
       winston.warn("DirCondition Incorrect directive: ", directive);
       callback();
       return;
     }
     this.go(action, (stop) => {
+      this.logger.info("[Condition] Action completed");
       callback(stop);
     });
     
@@ -63,21 +70,25 @@ class DirCondition {
     }
     winston.debug("(DirCondition) condition action: ", action);
     if (!trueIntent && !falseIntent) {
+      this.logger.error("[Condition] Invalid condition, no intents specified");
       winston.error("(DirCondition) Invalid condition, no intents specified");
       callback();
       return;
     }
     if (scriptCondition === null && jsonCondition === null) {
+      this.logger.error("[Condition] Invalid condition, scriptCondition & jsonCondition null");
       winston.error("(DirCondition) Invalid condition, scriptCondition & jsonCondition null");
       callback();
       return;
     }
     if (scriptCondition !== null && scriptCondition.trim === "") {
+      this.logger.error("[Condition] Invalid condition, scriptCondition is empty");
       winston.error("(DirCondition) Invalid condition, scriptCondition is empty");
       callback();
       return;
     }
     else if (jsonCondition && jsonCondition.groups === null) {
+      this.logger.error("[Condition] Invalid jsonCondition, no groups");
       winston.error("(DirCondition) Invalid jsonCondition, no groups:", jsonCondition);
       callback();
       return;
@@ -120,6 +131,7 @@ class DirCondition {
         });
       }
       else {
+        this.logger.debug("[Condition] No trueIntentDirective specified");
         winston.debug("(DirCondition) No trueIntentDirective specified");
         callback();
         return;
@@ -132,6 +144,7 @@ class DirCondition {
         });
       }
       else {
+        this.logger.debug("[Condition] No falseIntentDirective specified");
         winston.debug("(DirCondition) No falseIntentDirective specified");
         callback();
         return;

package/tiledeskChatbotPlugs/directives/DirContactUpdate.js

@@ -5,6 +5,7 @@ let axios = require('axios');
 const { TiledeskChatbotConst } = require('../../engine/TiledeskChatbotConst');
 const { TiledeskClient } = require('@tiledesk/tiledesk-client');
 const winston = require('../../utils/winston');
+const { Logger } = require('../../Logger');
 
 class DirContactUpdate {
 
@@ -19,16 +20,13 @@ class DirContactUpdate {
     this.token = context.token;
     this.tdcache = context.tdcache;
     this.API_ENDPOINT = context.API_ENDPOINT;
-
-    this.tdClient = new TiledeskClient({
-      projectId: this.context.projectId,
-      token: this.context.token,
-      APIURL: this.API_ENDPOINT,
-      APIKEY: "___"
-    });
+    
+    this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
+    this.tdClient = new TiledeskClient({ projectId: this.context.projectId, token: this.context.token, APIURL: this.API_ENDPOINT, APIKEY: "___" });
   }
 
   execute(directive, callback) {
+    this.logger.info("[Lead Update] Executing action");
     winston.verbose("Execute ContactUpdate directive")
     let action;
     if (directive.action) {
@@ -39,11 +37,13 @@ class DirContactUpdate {
       action.attributes.fillParams = true;
     }
     else {
+      this.logger.error("Incorrect action for ", directive.name, directive)
       winston.warn("DirContactUpdate Incorrect directive: ", directive);
       callback();
       return;
     }
     this.go(action, () => {
+      this.logger.info("[Lead Update] Action completed");
       callback();
     });
   }