@tiledesk/tiledesk-tybot-connector 0.2.91 → 0.2.93-rc1

package/CHANGELOG.md

@@ -5,6 +5,13 @@
 available on:
  ▶️ https://www.npmjs.com/package/@tiledesk/tiledesk-tybot-connector
 
+
+# v0.2.93-rc1
+- Set specific system_context for each AI smodels
+
+# v0.2.92
+- Improves GPTTask action: added support for history
+
 # v0.2.91
 - Added voice flow attributes: dnis, callId, ani
 

package/models/TiledeskChatbotUtil.js

@@ -435,15 +435,14 @@ class TiledeskChatbotUtil {
             let fullName = message.senderFullname;
             if (fullName.trim() === chatbot_name) {
                 fullName = "bot:" + fullName;
-            }
-            else {
+            } else {
                 fullName = "user:" + fullName;
             }
             return "<" + fullName + ">";
         }
     }
 
-    static transcriptJSON(transcript) {
+    static async transcriptJSON(transcript) {
         const regexp = /(<.*>)/gm;
         const parts = transcript.split(regexp);
         // console.log("parts:", parts);

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@tiledesk/tiledesk-tybot-connector",
-  "version": "0.2.91",
+  "version": "0.2.93-rc1",
   "description": "Tiledesk Tybot connector",
   "main": "index.js",
   "scripts": {

package/tiledeskChatbotPlugs/directives/DirAskGPTV2.js

@@ -62,7 +62,15 @@ class DirAskGPTV2 {
     let temperature;
     let max_tokens;
     let top_k;
-    let default_context = "You are an helpful assistant for question-answering tasks.\nUse ONLY the following pieces of retrieved context to answer the question.\nIf you don't know the answer, just say that you don't know.\nIf none of the retrieved context answer the question, add this word to the end <NOANS>\n\n{context}";
+    //let default_context = "You are an helpful assistant for question-answering tasks.\nUse ONLY the following pieces of retrieved context to answer the question.\nIf you don't know the answer, just say that you don't know.\nIf none of the retrieved context answer the question, add this word to the end <NOANS>\n\n{context}";
+
+    let contexts = {
+      "gpt-3.5-turbo":        "You are an helpful assistant for question-answering tasks.\nUse ONLY the pieces of retrieved context delimited by #### to answer the question.\nIf you don't know the answer, just say that you don't know.\nIf and only if none of the retrieved context is useful for your task, add this word to the end <NOANS>\n\n####{context}####",
+      "gpt-4":                "You are an helpful assistant for question-answering tasks.\nUse ONLY the pieces of retrieved context delimited by #### to answer the question.\nIf you don't know the answer, just say that you don't know.\nIf and only if none of the retrieved context is useful for your task, add this word to the end <NOANS>\n\n####{context}####",
+      "gpt-4-turbo-preview":  "You are an helpful assistant for question-answering tasks.\nUse ONLY the pieces of retrieved context delimited by #### to answer the question.\nIf you don't know the answer, just say that you don't know.\nIf the context does not contain sufficient information to generate an accurate and informative answer, return <NOANS>\n\n####{context}####",
+      "gpt-4o":               "You are an helpful assistant for question-answering tasks.\nUse ONLY the pieces of retrieved context delimited by #### to answer the question.\nIf you don't know the answer, just say that you don't know.\nIf the context does not contain sufficient information to generate an accurate and informative answer, return <NOANS>\n\n####{context}####",
+      "gpt-4o-mini":          "You are an helpful assistant for question-answering tasks.\nUse ONLY the pieces of retrieved context delimited by #### to answer the question.\nIf you don't know the answer, just say that you don't know.\nIf the context does not contain sufficient information to generate an accurate and informative answer, return <NOANS>\n\n####{context}####"
+    } 
 
     let source = null;
 
@@ -165,9 +173,9 @@ class DirAskGPTV2 {
     
     if (!action.advancedPrompt) {
       if (filled_context) {
-        json.system_context = filled_context + "\n" + default_context;
+        json.system_context = filled_context + "\n" + contexts[model];
       } else {
-        json.system_context = default_context;
+        json.system_context = contexts[model];
       }
     } else {
       json.system_context = filled_context;

package/tiledeskChatbotPlugs/directives/DirGptTask.js

@@ -3,6 +3,8 @@ const { TiledeskChatbot } = require("../../models/TiledeskChatbot");
 const { Filler } = require("../Filler");
 let https = require("https");
 const { DirIntent } = require("./DirIntent");
+const { TiledeskChatbotConst } = require("../../models/TiledeskChatbotConst");
+const { TiledeskChatbotUtil } = require("../../models/TiledeskChatbotUtil");
 require('dotenv').config();
 
 class DirGptTask {
@@ -12,6 +14,7 @@ class DirGptTask {
       throw new Error('context object is mandatory');
     }
     this.context = context;
+    this.chatbot = this.context.chatbot;
     this.tdcache = this.context.tdcache;
     this.requestId = this.context.requestId;
     this.intentDir = new DirIntent(context);
@@ -47,6 +50,7 @@ class DirGptTask {
     let falseIntent = action.falseIntent;
     let trueIntentAttributes = action.trueIntentAttributes;
     let falseIntentAttributes = action.falseIntentAttributes;
+    let transcript;
 
     if (this.log) {
       console.log("DirGptTask trueIntent", trueIntent)
@@ -62,6 +66,7 @@ class DirGptTask {
     if (!action.question || action.question === '') {
       console.error("Error: DirGptTask question attribute is mandatory. Executing condition false...")
       if (falseIntent) {
+        await this.chatbot.addParameter("flowError", "GPT Error: question attribute is undefined");
         await this.#executeCondition(false, trueIntent, trueIntentAttributes, falseIntent, falseIntentAttributes);
         callback(true);
         return;
@@ -92,6 +97,18 @@ class DirGptTask {
       console.log("DirGptTask temperature: ", temperature);
     }
 
+    if (action.history) {
+      let transcript_string = await TiledeskChatbot.getParameterStatic(
+        this.context.tdcache,
+        this.context.requestId,
+        TiledeskChatbotConst.REQ_TRANSCRIPT_KEY);
+      if (this.log) { console.log("DirGptTask transcript string: ", transcript_string) }
+
+      transcript = await TiledeskChatbotUtil.transcriptJSON(transcript_string);
+      if (this.log) { console.log("DirGptTask transcript: ", transcript) }
+    }
+
+
     const server_base_url = process.env.API_ENDPOINT || process.env.API_URL;
     const openai_url = process.env.OPENAI_ENDPOINT + "/chat/completions";
     if (this.log) {
@@ -115,6 +132,7 @@ class DirGptTask {
       console.error("DirGptTask gptkey is mandatory");
       await this.#assignAttributes(action, answer);
       if (falseIntent) {
+        await this.chatbot.addParameter("flowError", "GPT Error: gpt apikey is undefined");
         await this.#executeCondition(false, trueIntent, trueIntentAttributes, falseIntent, falseIntentAttributes);
         callback(true);
         return;
@@ -134,22 +152,34 @@ class DirGptTask {
 
     let json = {
       model: action.model,
-      messages: [
-        {
-          role: "user",
-          content: filled_question
-        }
-      ],
+      messages: [],
+      // messages: [
+      //   {
+      //     role: "user",
+      //     content: filled_question
+      //   }
+      // ],
       max_tokens: action.max_tokens,
-      temperature: action.temperature
+      temperature: action.temperature,
     }
 
-    let message = { role: "", content: "" };
     if (action.context) {
-      message.role = "system";
-      message.content = filled_context;
-      json.messages.unshift(message);
+      let message = { role: "system", content: filled_context }
+      json.messages.push(message);
     }
+
+    if (transcript) {
+      transcript.forEach(msg => {
+        if (!msg.content.startsWith('/')) {
+          let message = { role: msg.role, content: msg.content }
+          json.messages.push(message)
+        }
+      })
+    } else {
+      let message = { role: "user", content: filled_question };
+      json.messages.push(message);
+    } 
+
     if (this.log) { console.log("DirGptTask json: ", json) }
 
     const HTTPREQUEST = {
@@ -167,10 +197,11 @@ class DirGptTask {
         if (err) {
           if (this.log) {
             console.error("(httprequest) DirGptTask openai err:", err);
-            console.error("(httprequest) DirGptTask openai err:", err.response.data);
+            console.error("(httprequest) DirGptTask openai err:", err.response?.data?.error?.message);
           }
           await this.#assignAttributes(action, answer);
           if (falseIntent) {
+            await this.chatbot.addParameter("flowError", "GPT Error: " + err.response?.data?.error?.message);
             await this.#executeCondition(false, trueIntent, trueIntentAttributes, falseIntent, falseIntentAttributes);
             callback(true);
             return;