@tiledesk/tiledesk-tybot-connector 0.2.90 → 0.2.91-rc1

package/CHANGELOG.md

@@ -5,13 +5,6 @@
 available on:
  ▶️ https://www.npmjs.com/package/@tiledesk/tiledesk-tybot-connector
 
-# v0.2.90
-- Added voice flow attributes: dnis, callId, ani
-
-# v0.2.89
-- Added convertToNumber to operations in setAttribute
-- Added setAttributeV2 test
-
 # v0.2.88
 - Added DirContactUpdate (aka LeadUpdate). No test case added for LeadUpdate. Only testable with a validation test.
 - Fixed: Attribute parameters userFullname & userEmail now are able to "bypass" the request.lead not correctly updating on the same conversation. If updated in the flow (through LeadUpdate action), they will maintain their own value through the current conversation flow.

package/models/TiledeskChatbotUtil.js

@@ -435,6 +435,8 @@ class TiledeskChatbotUtil {
             let fullName = message.senderFullname;
             if (fullName.trim() === chatbot_name) {
                 fullName = "bot:" + fullName;
+            } else {
+                fullName = "user:" + fullName;
             }
             else {
                 fullName = "user:" + fullName;
@@ -443,7 +445,7 @@ class TiledeskChatbotUtil {
         }
     }
 
-    static transcriptJSON(transcript) {
+    static async transcriptJSON(transcript) {
         const regexp = /(<.*>)/gm;
         const parts = transcript.split(regexp);
         // console.log("parts:", parts);
@@ -715,7 +717,7 @@ class TiledeskChatbotUtil {
                             const value_type = typeof value;
                             //if (projectId === "641864da99c1fb00131ba495") {console.log("641864da99c1fb00131ba495 > importing payload parameter:", key, "value:", value, "type:", value_type);}
                             //await chatbot.addParameter(key, String(value));
-                            // console.log("Adding from message.attributes:", key, "->", value);
+                            console.log("Adding from message.attributes:", key, "->", value);
                             await chatbot.addParameter(key, value);
                         }
                     }
@@ -723,17 +725,6 @@ class TiledeskChatbotUtil {
                         console.error("Error importing message payload in request variables:", err);
                     }
                 }
-
-                // voice-vxml attributes
-                if (message.attributes.dnis) {
-                    await chatbot.addParameter("dnis", message.attributes.dnis);
-                }
-                if (message.attributes.callId) {
-                    await chatbot.addParameter("callId", message.attributes.callId);
-                }
-                if (message.attributes.ani) {
-                    await chatbot.addParameter("ani", message.attributes.ani);
-                }
             }
             
             const _bot = chatbot.bot; // aka FaqKB

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@tiledesk/tiledesk-tybot-connector",
-  "version": "0.2.90",
+  "version": "0.2.91-rc1",
   "description": "Tiledesk Tybot connector",
   "main": "index.js",
   "scripts": {

package/tiledeskChatbotPlugs/directives/DirGptTask.js

@@ -3,6 +3,8 @@ const { TiledeskChatbot } = require("../../models/TiledeskChatbot");
 const { Filler } = require("../Filler");
 let https = require("https");
 const { DirIntent } = require("./DirIntent");
+const { TiledeskChatbotConst } = require("../../models/TiledeskChatbotConst");
+const { TiledeskChatbotUtil } = require("../../models/TiledeskChatbotUtil");
 require('dotenv').config();
 
 class DirGptTask {
@@ -12,6 +14,7 @@ class DirGptTask {
       throw new Error('context object is mandatory');
     }
     this.context = context;
+    this.chatbot = this.context.chatbot;
     this.tdcache = this.context.tdcache;
     this.requestId = this.context.requestId;
     this.intentDir = new DirIntent(context);
@@ -47,6 +50,7 @@ class DirGptTask {
     let falseIntent = action.falseIntent;
     let trueIntentAttributes = action.trueIntentAttributes;
     let falseIntentAttributes = action.falseIntentAttributes;
+    let transcript;
 
     if (this.log) {
       console.log("DirGptTask trueIntent", trueIntent)
@@ -62,6 +66,7 @@ class DirGptTask {
     if (!action.question || action.question === '') {
       console.error("Error: DirGptTask question attribute is mandatory. Executing condition false...")
       if (falseIntent) {
+        await this.chatbot.addParameter("flowError", "GPT Error: question attribute is undefined");
         await this.#executeCondition(false, trueIntent, trueIntentAttributes, falseIntent, falseIntentAttributes);
         callback(true);
         return;
@@ -92,6 +97,18 @@ class DirGptTask {
       console.log("DirGptTask temperature: ", temperature);
     }
 
+    if (action.history) {
+      let transcript_string = await TiledeskChatbot.getParameterStatic(
+        this.context.tdcache,
+        this.context.requestId,
+        TiledeskChatbotConst.REQ_TRANSCRIPT_KEY);
+      if (this.log) { console.log("DirGptTask transcript string: ", transcript_string) }
+
+      transcript = await TiledeskChatbotUtil.transcriptJSON(transcript_string);
+      if (this.log) { console.log("DirGptTask transcript: ", transcript) }
+    }
+
+
     const server_base_url = process.env.API_ENDPOINT || process.env.API_URL;
     const openai_url = process.env.OPENAI_ENDPOINT + "/chat/completions";
     if (this.log) {
@@ -115,6 +132,7 @@ class DirGptTask {
       console.error("DirGptTask gptkey is mandatory");
       await this.#assignAttributes(action, answer);
       if (falseIntent) {
+        await this.chatbot.addParameter("flowError", "GPT Error: gpt apikey is undefined");
         await this.#executeCondition(false, trueIntent, trueIntentAttributes, falseIntent, falseIntentAttributes);
         callback(true);
         return;
@@ -134,22 +152,39 @@ class DirGptTask {
 
     let json = {
       model: action.model,
-      messages: [
-        {
-          role: "user",
-          content: filled_question
-        }
-      ],
+      messages: [],
+      // messages: [
+      //   {
+      //     role: "user",
+      //     content: filled_question
+      //   }
+      // ],
       max_tokens: action.max_tokens,
-      temperature: action.temperature
+      temperature: action.temperature,
     }
 
     let message = { role: "", content: "" };
+
     if (action.context) {
-      message.role = "system";
-      message.content = filled_context;
-      json.messages.unshift(message);
+      let message = {
+        role: "system",
+        content: filled_context
+      }
+      json.messages.push(message);
     }
+
+    if (transcript) {
+      transcript.forEach(msg => {
+        if (!msg.content.startsWith('/')) {
+          let message = {
+            role: msg.role,
+            content: msg.content
+          }
+          json.messages.push(message)
+        }
+      })
+    }
+
     if (this.log) { console.log("DirGptTask json: ", json) }
 
     const HTTPREQUEST = {
@@ -167,10 +202,11 @@ class DirGptTask {
         if (err) {
           if (this.log) {
             console.error("(httprequest) DirGptTask openai err:", err);
-            console.error("(httprequest) DirGptTask openai err:", err.response.data);
+            console.error("(httprequest) DirGptTask openai err:", err.response?.data?.error?.message);
           }
           await this.#assignAttributes(action, answer);
           if (falseIntent) {
+            await this.chatbot.addParameter("flowError", "GPT Error: " + err.response?.data?.error?.message);
             await this.#executeCondition(false, trueIntent, trueIntentAttributes, falseIntent, falseIntentAttributes);
             callback(true);
             return;