@tiledesk/tiledesk-tybot-connector 0.2.82 → 0.2.84

package/CHANGELOG.md

@@ -5,6 +5,13 @@
 available on:
  ▶️ https://www.npmjs.com/package/@tiledesk/tiledesk-tybot-connector
 
+# v0.2.84
+- Fixed "guest#" bug
+- Fixed default_context in AskGPTv2
+
+# v0.2.83
+- Added support for advanced context in AskGPTv2
+
 # v0.2.82
 - Added {context} in 'system_context' in AskGPTv2
 

package/models/TiledeskChatbot.js

@@ -44,28 +44,22 @@ class TiledeskChatbot {
 
   async replyToMessage(message, callback) {
     return new Promise( async (resolve, reject) => {
-      // get bot info
-      // if (this.log) {
-      //   console.log("replyToMessage():", JSON.stringify(message));
-      // }
       let lead = null;
       if (message.request) {
         this.request = message.request;
-        lead = message.request.lead;
-        if (lead && lead.fullname) {
-          if (this.log) {console.log("lead.fullname => params.userFullname:", lead.fullname)}
-          // await this.addParameter(this.requestId, "userFullname", lead.fullname);
-          await this.addParameter("userFullname", lead.fullname);
-        }
-        if (lead && lead.email) {
-          if (this.log) {console.log("lead.email => params.userEmail:", lead.email)}
-          // await this.addParameter(this.requestId, "userEmail", lead.email);
-          await this.addParameter("userEmail", lead.email);
-        }
-      }
-      if (this.log) {
-        console.log("replyToMessage() > lead found:", JSON.stringify(lead));
+        // lead = message.request.lead;
+        // if (lead && lead.fullname) {
+        //   if (this.log) {console.log("lead.fullname => params.userFullname:", lead.fullname)}
+        //   await this.addParameter("userFullname", lead.fullname);
+        // }
+        // if (lead && lead.email) {
+        //   if (this.log) {console.log("lead.email => params.userEmail:", lead.email)}
+        //   await this.addParameter("userEmail", lead.email);
+        // }
       }
+      // if (this.log) {
+      //   console.log("replyToMessage() > lead found:", JSON.stringify(lead));
+      // }
       
       // reset lockedIntent on direct user invocation ( /intent or action => this only?)
       if (message.sender != "_tdinternal") {

package/models/TiledeskChatbotConst.js

@@ -23,6 +23,9 @@ class TiledeskChatbotConst {
     static REQ_DECODED_JWT_KEY = "decodedCustomJWT";
     static REQ_REQUESTER_IS_AUTHENTICATED_KEY = "strongAuthenticated";
     static USER_INPUT = "_userInput";
+    static REQ_LEAD_USERFULLNAME_KEY = "userFullname";
+    static REQ_LEAD_EMAIL_KEY = "userEmail";
+    
 
     // static REQ_DEPARTMENT_ID_KEY = "tdDepartmentId";
     // static REQ_PROJECT_ID_KEY = "projectId";

package/models/TiledeskChatbotUtil.js

@@ -594,19 +594,16 @@ class TiledeskChatbotUtil {
             //     await chatbot.addParameter("lastUserDocumentType", null);
             // }
             if (message && message.request && message.request.lead) {
+                console.log("lead found. lead.email:", message.request.lead.email, "lead.fullname:", message.request.lead.fullname)
                 if (message.request.lead.email) {
-                    await chatbot.addParameter("userEmail", message.request.lead.email);
+                    await chatbot.addParameter(TiledeskChatbotConst.REQ_LEAD_EMAIL_KEY, message.request.lead.email);
                 }
-                if (message.request.lead.fullname && !message.request.lead.fullname.startsWith("guest#")) {
+                // if (message.request.lead.fullname && !message.request.lead.fullname.startsWith("guest#")) {
+                if (message.request.lead.fullname) {
                     // worth saving
+                    console.log("worth saving. lead found. lead.email:", message.request.lead.email, "lead.fullname:", message.request.lead.fullname)
                     try {
-                        // const current_userFullname = await chatbot.getParameter("userFullname");
-                        // if (current_userFullname && current_userFullname.startsWith("guest#")) { // replace if exists as guest#
-                        //     await chatbot.addParameter("userFullname", message.request.lead.fullname);
-                        // }
-                        // else if (!current_userFullname) {
-                            await chatbot.addParameter("userFullname", message.request.lead.fullname);
-                        // }
+                        await chatbot.addParameter(TiledeskChatbotConst.REQ_LEAD_USERFULLNAME_KEY, message.request.lead.fullname);
                     }
                     catch(error) {
                         console.error("Error on setting userFullname:", error);
@@ -702,6 +699,7 @@ class TiledeskChatbotUtil {
                             const value_type = typeof value;
                             //if (projectId === "641864da99c1fb00131ba495") {console.log("641864da99c1fb00131ba495 > importing payload parameter:", key, "value:", value, "type:", value_type);}
                             //await chatbot.addParameter(key, String(value));
+                            console.log("Adding from message.attributes:", key, "->", value);
                             await chatbot.addParameter(key, value);
                         }
                     }
@@ -777,6 +775,8 @@ class TiledeskChatbotUtil {
         //     "sub": "guest",
         //     "jti": "f053af3d-14ca-411b-9903-78bd74e24218"
         //   }
+        // let userFullname = await chatbot.getParameter(TiledeskChatbotConst.REQ_LEAD_USERFULLNAME_KEY);
+        // console.log("userFullname:", userFullname);
     }
 
     static actionsToDirectives(actions) {

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@tiledesk/tiledesk-tybot-connector",
-  "version": "0.2.82",
+  "version": "0.2.84",
   "description": "Tiledesk Tybot connector",
   "main": "index.js",
   "scripts": {

package/tiledeskChatbotPlugs/directives/DirAskGPTV2.js

@@ -62,7 +62,8 @@ class DirAskGPTV2 {
     let temperature;
     let max_tokens;
     let top_k;
-    
+    let default_context = "You are an helpful assistant for question-answering tasks.\nUse ONLY the following pieces of retrieved context to answer the question.\nIf you don't know the answer, just say that you don't know.\nIf none of the retrieved context answer the question, add this word to the end <NOANS>\n\n{context}";
+
     let source = null;
 
     if (!action.question || action.question === '') {
@@ -145,6 +146,7 @@ class DirAskGPTV2 {
       }
     }
 
+    
     let json = {
       question: filled_question,
       gptkey: key,
@@ -160,9 +162,17 @@ class DirAskGPTV2 {
     if (max_tokens) {
       json.max_tokens = max_tokens;
     }
-    if (filled_context) {
-      json.system_context = filled_context + " {context}";
+    
+    if (!action.advancedPrompt) {
+      if (filled_context) {
+        json.system_context = filled_context + "\n" + default_context;
+      } else {
+        json.system_context = default_context;
+      }
+    } else {
+      json.system_context = filled_context;
     }
+
     if (this.log) { console.log("DirAskGPT json:", json); }
 
     const HTTPREQUEST = {

package/tiledeskChatbotPlugs/directives/DirReply.js

@@ -119,10 +119,11 @@ class DirReply {
     //   callback(); // cancel reply operation
     //   return;
     // }
-    // console.log("valid message!", cleanMessage);
+    
     cleanMessage.senderFullname = this.context.chatbot.bot.name;
     if (this.log) {console.log("Reply:", JSON.stringify(cleanMessage))};
     await TiledeskChatbotUtil.updateConversationTranscript(this.context.chatbot, cleanMessage);
+    // console.log("sending message!", cleanMessage);
     this.context.tdclient.sendSupportMessage(
       this.requestId,
       cleanMessage,
@@ -130,7 +131,7 @@ class DirReply {
         if (err) {
           console.error("Error sending reply:", err);
         }
-        if (this.log) {console.log("Reply message sent");}
+        if (this.log) {console.log("Reply message sent", cleanMessage);}
         const delay = TiledeskChatbotUtil.totalMessageWait(cleanMessage);
         // console.log("got total delay:", delay)
         if (delay > 0 && delay <= 30000) { // prevent long delays