@tiledesk/tiledesk-tybot-connector 0.2.77 → 0.2.78

package/CHANGELOG.md

@@ -5,6 +5,9 @@
 available on:
  ▶️ https://www.npmjs.com/package/@tiledesk/tiledesk-tybot-connector
 
+# v0.2.78 - dev
+- Fixed? Get DepartmentId for default department in test-mode in IfOnelineAgentsV2
+
 # v0.2.77 - dev
 - Fix. get images and urls. image URL was Wrongly removed after the upload message
 

package/models/TiledeskChatbotUtil.js

@@ -678,6 +678,10 @@ class TiledeskChatbotUtil {
                 await chatbot.addParameter(TiledeskChatbotConst.REQ_DEPARTMENT_ID_KEY, message.request.department._id);
                 await chatbot.addParameter(TiledeskChatbotConst.REQ_DEPARTMENT_NAME_KEY, message.request.department.name);
             }
+            else if (message.attributes && message.attributes.departmentId) {
+                await chatbot.addParameter(TiledeskChatbotConst.REQ_DEPARTMENT_ID_KEY, message.attributes.departmentId);
+                await chatbot.addParameter(TiledeskChatbotConst.REQ_DEPARTMENT_NAME_KEY, message.attributes.departmentName);
+            }
             if (message && message.request && message.request.attributes && message.request.attributes.payload) {
                 if (!message.attributes) {
                     message.attributes = {}
@@ -686,7 +690,6 @@ class TiledeskChatbotUtil {
                 if (chatbot.log) {console.log("FORCED SET message.attributes.payload:", JSON.stringify(message.attributes.payload))}
                 // if (projectId === "641864da99c1fb00131ba495") {console.log("641864da99c1fb00131ba495 > FORCED SET message.attributes.payload:", JSON.stringify(message.attributes.payload))}
                 }
-        
             if (message.attributes) {
                 if (chatbot.log) {console.log("Ok message.attributes", JSON.stringify(message.attributes));}
                 // if (projectId === "641864da99c1fb00131ba495") {console.log("641864da99c1fb00131ba495 > Ok message.attributes", JSON.stringify(message.attributes));}

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@tiledesk/tiledesk-tybot-connector",
-  "version": "0.2.77",
+  "version": "0.2.78",
   "description": "Tiledesk Tybot connector",
   "main": "index.js",
   "scripts": {

package/tiledeskChatbotPlugs/directives/DirIfOnlineAgentsV2.js

@@ -3,6 +3,7 @@ const { rejects } = require('assert');
 const { DirIntent } = require('./DirIntent');
 const axios = require("axios").default;
 let https = require("https");
+const { TiledeskChatbot } = require('../../models/TiledeskChatbot');
 
 class DirIfOnlineAgentsV2 {
 
@@ -57,17 +58,46 @@ class DirIfOnlineAgentsV2 {
         
         let agents;
         if (selectedOption === "currentDep") {
+          console.log("(DirIfOnlineAgents) currentDep"); 
           let departmentId;
-          // console.log("checking supportRequest:", this.context.supportRequest);
-          if (this.context.departmentId) {
-            departmentId = this.context.departmentId;
+          // let departmentId = await this.chatbot.getParameter("department_id");
+          // console.log("this.context.departmentId:", this.context.departmentId);
+
+          if (this.context.tdcache) {
+            let attributes = 
+            await TiledeskChatbot.allParametersStatic(
+              this.context.tdcache, this.context.requestId
+            );
+            if (this.log) {console.log("Attributes:::", JSON.stringify(attributes))}
+            departmentId = attributes["department_id"];
+            if (this.log) {console.log("Attributes.departmentId:::", departmentId)}
           }
-          else {
-            departmentId = this.context?.supportRequest?.attributes?.departmentId;
+          
+          // if (this.context.departmentId) {
+          //   departmentId = this.context.departmentId;
+          // }
+
+          if (departmentId) {
+            // departmentId = this.context.departmentId;
+            // if (this.log) {console.log("(DirIfOnlineAgents) selectedOption === currentDep. Current department:", departmentId, typeof(departmentId)); }
+            agents = await this.getDepartmentAvailableAgents(departmentId);
+            if (this.log) {console.log("(DirIfOnlineAgents) agents:", agents); }
+          } else {
+            console.error("(DirIfOnlineAgents) no departmentId found in attributes");
+            await this.chatbot.addParameter("flowError", "(If online Agents) No departmentId found in attributes.");
+            if (this.log) {console.log("(DirIfOnlineAgents) flowError added in attributes", await this.chatbot.getParameter("flowError") ); }
+            if (falseIntent) { // no agents available
+              let intentDirective = DirIntent.intentDirectiveFor(falseIntent, falseIntentAttributes);
+              this.intentDir.execute(intentDirective, () => {
+                callback(stopOnConditionMet);
+              });
+              return;
+            }
+            else {
+              callback(false);
+              return;
+            }
           }
-          if (this.log) {console.log("(DirIfOnlineAgents) selectedOption === currentDep. Current department:", departmentId); }
-          agents = await this.getDepartmentAvailableAgents(departmentId);
-          if (this.log) {console.log("(DirIfOnlineAgents) agents:", agents); }
         }
         else if (selectedOption === "selectedDep") {
           if (this.log) {console.log("(DirIfOnlineAgents) selectedOption === selectedDep", action.selectedDepartmentId); }
@@ -80,6 +110,7 @@ class DirIfOnlineAgentsV2 {
           if (this.log) {console.log("(DirIfOnlineAgents) agents:", agents); }
         }
 
+        console.log("anyway qui...");
         if (agents && agents.length > 0) {
           if (trueIntent) {
             let intentDirective = DirIntent.intentDirectiveFor(trueIntent, trueIntentAttributes);