@tiledesk/tiledesk-tybot-connector 0.2.72 → 0.2.74

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Files changed (5) hide show
  1. package/CHANGELOG.md +5 -0
  2. package/index.js +1 -1
  3. package/models/IntentsMachineFactory.js +5 -2
  4. package/package.json +1 -1
  5. package/tiledeskChatbotPlugs/directives/DirIfOnlineAgentsV2.js +23 -15
package/CHANGELOG.md CHANGED
@@ -5,6 +5,11 @@
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  available on:
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  ▶️ https://www.npmjs.com/package/@tiledesk/tiledesk-tybot-connector
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+ # v0.2.74 - online
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+ - Fix. Get DepartmentId in test-mode in IfOnelineAgentsV2
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+
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+ # v0.2.73 - debug
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+ - Fix. static getMachine with check on bot not null
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  # v0.2.72
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  - Fix. userParams not in /reserved...
package/index.js CHANGED
@@ -37,7 +37,7 @@ router.post('/ext/:botid', async (req, res) => {
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  console.log("Removed req.body.payload.request.snapshot field");
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  }
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  if (log) {console.log("REQUEST BODY:", JSON.stringify(req.body));}
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-
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+
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  const botId = req.params.botid;
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  if (log) {console.log(" :", botId);}
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  const message = req.body.payload;
package/models/IntentsMachineFactory.js CHANGED
@@ -5,17 +5,20 @@ class IntentsMachineFactory {
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  static getMachine(bot, botId, projectId, log) {
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  let machine;
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- if (bot.intentsEngine === "tiledesk-ai") {
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+ if (bot && bot.intentsEngine === "tiledesk-ai") {
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  console.log("bot.intentsEngine is tiledesk-ai");
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  machine = new TiledeskIntentsMachine(
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  {
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  botId: botId
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  });
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  }
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- else {
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+ else if (bot) {
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  if (log) {console.log("Setting MongodbIntentsMachine with bot:", JSON.stringify(bot));}
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  machine = new MongodbIntentsMachine({projectId: projectId, language: bot.language, log});
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  }
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+ else {
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+ console.error("bot is null for:", botId, "on projectId:", projectId);
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+ }
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  return machine;
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  }
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package/package.json CHANGED
@@ -1,6 +1,6 @@
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  {
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  "name": "@tiledesk/tiledesk-tybot-connector",
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- "version": "0.2.72",
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+ "version": "0.2.74",
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  "description": "Tiledesk Tybot connector",
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  "main": "index.js",
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  "scripts": {
package/tiledeskChatbotPlugs/directives/DirIfOnlineAgentsV2.js CHANGED
@@ -57,19 +57,27 @@ class DirIfOnlineAgentsV2 {
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  let agents;
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  if (selectedOption === "currentDep") {
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- console.log("(DirIfOnlineAgents) selectedOption === currentDep. Current department:", this.context.departmentId);
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- agents = await this.getDepartmentAvailableAgents(this.context.departmentId);
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- console.log("(DirIfOnlineAgents) agents:", agents);
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+ let departmentId;
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+ // console.log("checking supportRequest:", this.context.supportRequest);
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+ if (this.context.departmentId) {
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+ departmentId = this.context.departmentId;
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+ }
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+ else {
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+ departmentId = this.context?.supportRequest?.attributes?.departmentId;
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+ }
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+ if (this.log) {console.log("(DirIfOnlineAgents) selectedOption === currentDep. Current department:", departmentId); }
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+ agents = await this.getDepartmentAvailableAgents(departmentId);
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+ if (this.log) {console.log("(DirIfOnlineAgents) agents:", agents); }
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  }
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  else if (selectedOption === "selectedDep") {
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- console.log("(DirIfOnlineAgents) selectedOption === selectedDep", action.selectedDepartmentId);
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+ if (this.log) {console.log("(DirIfOnlineAgents) selectedOption === selectedDep", action.selectedDepartmentId); }
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  agents = await this.getDepartmentAvailableAgents(action.selectedDepartmentId);
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- console.log("(DirIfOnlineAgents) agents:", agents);
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+ if (this.log) {console.log("(DirIfOnlineAgents) agents:", agents); }
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  }
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  else { // if (checkAll) => go project-wide
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- console.log("(DirIfOnlineAgents) selectedOption === all");
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+ if (this.log) {console.log("(DirIfOnlineAgents) selectedOption === all"); }
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  agents = await this.getProjectAvailableAgents();
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- console.log("(DirIfOnlineAgents) agents:", agents);
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+ if (this.log) {console.log("(DirIfOnlineAgents) agents:", agents); }
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  }
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  if (agents && agents.length > 0) {
@@ -81,7 +89,7 @@ class DirIfOnlineAgentsV2 {
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  });
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  }
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  else {
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- console.log("(DirIfOnlineAgents) No IfOnlineAgents trueIntent defined. callback()") // prod
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+ if (this.log) { console.log("(DirIfOnlineAgents) No IfOnlineAgents trueIntent defined. callback()"); } // prod
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  this.chatbot.addParameter("flowError", "(If online Agents) No IfOnlineAgents success path defined.");
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  callback();
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  return;
@@ -142,20 +150,20 @@ class DirIfOnlineAgentsV2 {
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  reject(error);
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  }
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  else {
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- console.log("(DirIfOnlineAgents) got department:", JSON.stringify(dep));
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+ if (this.log) {console.log("(DirIfOnlineAgents) got department:", JSON.stringify(dep)); }
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  const groupId = dep.id_group;
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- console.log("(DirIfOnlineAgents) department.groupId:", groupId);
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+ if (this.log) {console.log("(DirIfOnlineAgents) department.groupId:", groupId); }
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  try {
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  if (groupId) {
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  const group = await this.getGroup(groupId);
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- console.log("(DirIfOnlineAgents) got group info:", group);
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+ if (this.log) { console.log("(DirIfOnlineAgents) got group info:", group); }
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  if (group) {
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  if (group.members) {
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- console.log("(DirIfOnlineAgents) group members ids:", group.members);
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+ if (this.log) { console.log("(DirIfOnlineAgents) group members ids:", group.members);}
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  // let group_members = await getTeammates(group.members);
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  // console.log("group members details:", group_members);
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  let all_teammates = await this.getAllTeammates();
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- console.log("(DirIfOnlineAgents) all teammates:", all_teammates);
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+ if (this.log) { console.log("(DirIfOnlineAgents) all teammates:", all_teammates); }
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  if (all_teammates && all_teammates.length > 0){
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  // [
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  // {
@@ -180,13 +188,13 @@ class DirIfOnlineAgentsV2 {
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  console.log("(DirIfOnlineAgents) filtering available agents for group:", groupId);
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  let available_agents = [];
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  all_teammates.forEach((agent) => {
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- console.log("Checking teammate:", agent.id_user._id, "(", agent.id_user.email ,") Available:", agent.user_available, ") with members:",group.members );
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+ if (this.log) { console.log("Checking teammate:", agent.id_user._id, "(", agent.id_user.email ,") Available:", agent.user_available, ") with members:",group.members ); }
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  if (agent.user_available === true && group.members.includes(agent.id_user._id)) {
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  console.log("Adding teammate:", agent.id_user._id);
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  available_agents.push(agent);
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  }
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  });
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- console.log("(DirIfOnlineAgents) available agents in group:", available_agents);
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+ if (this.log) { console.log("(DirIfOnlineAgents) available agents in group:", available_agents); }
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  resolve(available_agents);
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  }
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  }