@tiledesk/tiledesk-tybot-connector 0.2.17 → 0.2.19

package/CHANGELOG.md

@@ -5,6 +5,11 @@
 available on:
  ▶️ https://www.npmjs.com/package/@tiledesk/tiledesk-tybot-connector
 
+### v0.2.19
+- Added native attribute lastUserMessageType
+- Added integration with external intents decode engine
+- Added support for automatic wait time on each reply
+
 ### v0.2.17
 - Added lastUserMessage JSON native attribute
 - Added attributes to access image and file properties from incoming messages

package/index.js

@@ -261,6 +261,7 @@ async function updateRequestVariables(chatbot, message, projectId, requestId) {
   }
   if (message.text && message.sender !== "_tdinternal") {
     await chatbot.addParameter(TiledeskChatbotConst.REQ_LAST_USER_TEXT_KEY, message.text);
+    await chatbot.addParameter("lastUserMessageType", message.type);
     await chatbot.addParameter("lastUserMessage", lastUserMessageFrom(message)); // JSON TYPE *NEW
     // get image
     if (message.type && message.type === "image" && message.metadata) {

package/models/TiledeskChatbot.js

@@ -275,10 +275,11 @@ class TiledeskChatbot {
         return;
       }
       else { // NLP
-        if (this.log) {console.log("Chatbot NLP decode intent...");}
+        if (this.log) {console.log("Chatbot NLP decoding intent...");}
         let intents;
         try {
           intents = await this.intentsFinder.decode(this.botId, message.text);
+          if (this.log) {console.log("Tiledesk AI intents found:", intents);}
         }
         catch(error) {
           console.error("An error occurred on IntentsFinder.decode() (/model/parse error):", error.message);
@@ -289,8 +290,9 @@ class TiledeskChatbot {
             if (this.log) {console.log("Got intents from backup finder:", intents);}
           }
         }
-        if (this.log) {console.log("NLP decoded found:", intents);}
+        if (this.log) {console.log("NLP intents found:", intents);}
         if (intents && intents.length > 0) {
+          console.log("Matching intents found.");
           // let faq = await this.botsDataSource.getByIntentDisplayName(this.botId, intents[0].intent_display_name);
           let faq = await this.botsDataSource.getByIntentDisplayNameCache(this.botId, intents[0].intent_display_name, this.tdcache);
           let reply;

package/models/TiledeskChatbotUtil.js

@@ -233,6 +233,25 @@ class TiledeskChatbotUtil {
         }
     }
 
+    static totalMessageWait(message) {
+        if (!message) {
+          return;
+        }
+        console.log("compute delay...", message)
+        if (message.attributes.commands.length > 0) {
+            console.log("going on delay")
+            let commands = message.attributes.commands;
+            console.log("got commands", commands)
+            let totalWaitTime = 0;
+            for (let i = commands.length - 1; i >= 0; i--) {
+                if (commands[i].type === "wait") { // is a wait
+                    totalWaitTime += commands[i].time;
+                }
+            }
+            return totalWaitTime;
+        }
+    }
+
     static fillCommandAttachments(command, variables, log) {
         if (log) {
             console.log("filling command button:", JSON.stringify(command))

package/models/TiledeskIntentsMachine.js

@@ -37,13 +37,14 @@ class TiledeskIntentsMachine {
       };
       this.myrequest(
         HTTPREQUEST,
-        function(err, resbody) {
+        (err, resbody) => {
           if (err) {
             // console.error("An error occurred on /model/parse:", err)
             reject(err);
           }
           else {
-            resolve(resbody);
+            console.log("Tiledesk AI replied:", resbody)
+            resolve(this.translateForTiledesk(resbody));
           }
         }, false
       );
@@ -83,7 +84,7 @@ class TiledeskIntentsMachine {
     // }
     let intents_array = intents.intent_ranking;
     let tiledesk_intents = [];
-    for (i = 0; i < intents_array.length; i++) {
+    for (let i = 0; i < intents_array.length; i++) {
       let td_intent = {
         "intent_display_name": intents_array[i].name
       }

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@tiledesk/tiledesk-tybot-connector",
-  "version": "0.2.17",
+  "version": "0.2.19",
   "description": "Tiledesk Tybot connector",
   "main": "index.js",
   "scripts": {

package/tiledeskChatbotPlugs/directives/DirReply.js

@@ -106,7 +106,18 @@ class DirReply {
           console.error("Error sending reply:", err);
         }
         if (this.log) {console.log("Reply message sent");}
-        callback();
+        const delay = TiledeskChatbotUtil.totalMessageWait(message);
+        console.log("got total delay:", delay)
+        if (delay > 0 && delay <= 30000) { // prevent long delays
+          setTimeout(() => {
+            console.log("callback after delay")
+            callback();
+          }, delay);
+        }
+        else {
+          console.log("invalid delay.")
+          callback();
+        }
     });
 
     // this.sendSupportMessage(