@tiledesk/tiledesk-tybot-connector 0.2.153-rc1 → 0.2.153-rc3

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
package/CHANGELOG.md CHANGED
@@ -5,6 +5,9 @@
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  available on:
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  ▶️ https://www.npmjs.com/package/@tiledesk/tiledesk-tybot-connector
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+ # v0.2.153-rc3
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+ - added: specchToText function to transcript audio file
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+
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  # v0.2.153-rc1
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  - changed: context for gpt-40 and gpt-40-mini
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package/Logger.js ADDED
@@ -0,0 +1,74 @@
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+ let { Publisher } = require("@tiledesk/tiledesk-multi-worker");
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+
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+ const AMQP_MANAGER_URL = process.env.AMQP_MANAGER_URL;
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+ let publisher = new Publisher(AMQP_MANAGER_URL, {
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+ debug: false,
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+ queueName: "logs_queue",
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+ exchange: "tiledesk-multi",
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+ topic: "logs",
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+ })
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+
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+ class Logger {
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+
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+ constructor(config) {
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+
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+ if (!config) {
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+ throw new Error('config is mandatory');
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+ }
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+
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+ if (!config.request_id) {
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+ console.error('config.request_id is mandatory');
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+ //throw new Error('config.request_id is mandatory');
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+ }
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+
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+ this.request_id = config.request_id;
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+ this.dev = config.dev;
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+
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+ if (!AMQP_MANAGER_URL) {
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+ console.error('AMQP_MANAGER_URL is undefined. Logger not available...');
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+ return;
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+ //throw new Error("Error starting logger: AMQP_MANAGER_URL is undefined.")
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+ }
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+
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+ }
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+
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+ error(text) {
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+ if (!this.request_id || !publisher) {
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+ console.log("Return because request or publisher is undefined", this.request_id, publisher);
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+ return;
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+ }
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+
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+ let data = {
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+ request_id: this.request_id,
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+ text: text,
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+ level: "error",
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+ timestamp: new Date()
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+ }
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+ publisher.publish(data, (err, ok) => {
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+ if (err) console.warn("publish log fail: ", err);
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+ return;
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+ })
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+ }
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+
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+ info(text) {
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+ if (!this.request_id || !publisher) {
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+ console.log("Return because request or publisher is undefined", this.request_id, publisher);
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+ return;
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+ }
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+
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+ let data = {
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+ request_id: this.request_id,
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+ text: text,
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+ level: "info",
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+ timestamp: new Date()
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+ }
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+
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+ publisher.publish(data, (err, ok) => {
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+ if (err) console.warn("publish log fail: ", err);
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+ return;
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+ })
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+ }
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+
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+ }
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+
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+ module.exports = { Logger }
@@ -0,0 +1,43 @@
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+ const Utils = require('./utils')
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+ class AiService {
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+
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+ constructor(options){
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+ this.APIURL = options.API_ENDPOINT
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+ this.JWT_TOKEN = options.JWT_TOKEN
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+ this.PROJECT_ID = options.PROJECT_ID
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+ }
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+
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+ async speechToText(url){
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+ return new Promise((resolve, reject)=> {
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+ const HTTPREQUEST = {
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+ url: `${this.APIURL}/${this.PROJECT_ID}/llm/transcription`,
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+ headers: {
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+ 'Content-Type' : 'application/json',
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+ 'Authorization': this.JWT_TOKEN
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+ },
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+ json: {
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+ url: url
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+ },
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+ method: 'POST',
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+ httpsOptions: this.httpsOptions
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+ };
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+ Utils.myrequest(
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+ HTTPREQUEST,
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+ function(err, resbody) {
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+ if (err) {
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+ reject(err)
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+ }
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+ else {
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+ resolve(resbody)
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+ }
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+ }, this.LOG
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+ );
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+ });
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+ }
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+
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+
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+
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+
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+ }
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+
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+ module.exports= AiService
@@ -0,0 +1,88 @@
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+ let axios = require('axios');
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+ let https = require("https");
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+
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+ class Utils {
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+ constructor(){}
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+
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+
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+ static myrequest(options, callback, log) {
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+ if (log) {
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+ console.log("** API URL:", options.url);
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+ console.log("** Options:", JSON.stringify(options));
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+ }
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+ let axios_settings = {
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+ url: options.url,
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+ method: options.method,
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+ data: options.json,
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+ params: options.params,
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+ headers: options.headers
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+ }
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+ // console.log("options.url.startsWith(https:)", options.url.startsWith("https:"))
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+ // console.log("this.httpsOptions", this.httpsOptions)
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+
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+ if (options.url.startsWith("https:") && options.httpsOptions) {
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+ // console.log("Tiledesk Client v 0.9.x: url.startsWith https: && httpsOptions");
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+ const httpsAgent = new https.Agent(options.httpsOptions);
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+ axios_settings.httpsAgent = httpsAgent;
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+ }
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+ else if (options.url.startsWith("https:") && !options.httpsOptions) {
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+ // HTTPS default is rejectUnauthorized: false
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+ // console.log("Tiledesk Client v 0.9.x: url.startsWith https: && NOT httpsOptions");
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+ const httpsAgent = new https.Agent({
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+ rejectUnauthorized: false,
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+ });
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+ axios_settings.httpsAgent = httpsAgent;
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+ }
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+
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+
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+
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+ // console.log("Using axios settings:", axios_settings)
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+ // axios(
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+ // {
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+ // url: options.url,
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+ // method: options.method,
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+ // data: options.json,
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+ // params: options.params,
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+ // httpsAgent: httpsAgent,
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+ // headers: options.headers
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+ // })
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+ axios(axios_settings)
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+ .then(function (res) {
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+ if (log) {
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+ console.log("Response for url:", options.url);
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+ console.log("Response headers:\n", JSON.stringify(res.headers));
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+ // console.log("******** Response for url:", res);
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+ }
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+
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+ if (res && res.status == 200 && res.data) {
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+ if (callback) {
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+ callback(null, res.data);
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+ }
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+ }
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+ else {
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+
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+ if (callback) {
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+ callback(Utils.getErr({message: "Response status not 200"}, options, res), null, null);
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+ }
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+ }
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+ })
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+ .catch(function (error) {
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+ // console.error(error);
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+ if (callback) {
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+ callback(error, null, null);
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+ }
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+ });
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+ }
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+
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+ static getErr(err, request, response) {
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+ let res_err = {}
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+ res_err.http_err = err;
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+ res_err.http_request = request;
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+ res_err.http_response = response;
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+ return res_err;
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+ }
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+
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+
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+ }
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+
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+ module.exports = Utils
package/index.js CHANGED
@@ -32,6 +32,7 @@ const { DirectivesChatbotPlug } = require('./tiledeskChatbotPlugs/DirectivesChat
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  let mongoose = require('mongoose');
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  // const { Directives } = require('./tiledeskChatbotPlugs/directives/Directives.js');
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  const { TiledeskChatbotUtil } = require('./models/TiledeskChatbotUtil.js'); //require('@tiledesk/tiledesk-chatbot-util');
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+ const AiService = require('./TiledeskServices/AIService.js');
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  let API_ENDPOINT = null;
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  let TILEBOT_ENDPOINT = null;
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  let staticBots;
@@ -63,13 +64,18 @@ router.post('/ext/:botid', async (req, res) => {
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  message.request.id_project = projectId;
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  }
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- // let request_check = checkRequest(message.request.request_id, message.id_project);
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- // if (request_check === true) {
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- // res.status(200).send({ "successs": true });
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- // } else {
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- // return res.status(400).send({ "success": false, "message": "Invalid request_id"})
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- // }
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- // res.status(200).send({"success":true});
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+ /** MANAGE AUDIO FILE MESSAGE */
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+ let aiService = new AiService({
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+ API_ENDPOINT: API_ENDPOINT,
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+ JWT_TOKEN: token,
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+ PROJECT_ID: projectId
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+ })
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+ let isAudio = TiledeskChatbotUtil.isAudioMessage(message)
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+ if(isAudio){
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+ message.text = await aiService.speechToText(message.metadata.src).catch(err => {
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+ res.send(400).send({"success": false, error: "Unable to translate audio message for request: " + requestId})
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+ })
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+ }
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  // validate reuqestId
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  let isValid = TiledeskChatbotUtil.validateRequestId(requestId, projectId);
package/logs/app.log CHANGED
@@ -273,3 +273,7 @@ debug: (tybotRoute) POST /ext/:botid called: undefined
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  debug: (tybotRoute) POST /ext/:botid called: undefined
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  debug: (tybotRoute) POST /ext/:botid called: undefined
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  debug: (tybotRoute) POST /ext/:botid called: null
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+ info: (multi-worker) Started succesfully
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+ error: (multi-worker) Unable to connect with Mongoose DB The `uri` parameter to `openUri()` must be a string, got "undefined". Make sure the first parameter to `mongoose.connect()` or `mongoose.createConnection()` is a string. {"stack":"MongooseError: The `uri` parameter to `openUri()` must be a string, got \"undefined\". Make sure the first parameter to `mongoose.connect()` or `mongoose.createConnection()` is a string.\n at NativeConnection.createClient (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/node_modules/@tiledesk/tiledesk-multi-worker/node_modules/mongoose/lib/drivers/node-mongodb-native/connection.js:236:11)\n at NativeConnection.openUri (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/node_modules/@tiledesk/tiledesk-multi-worker/node_modules/mongoose/lib/connection.js:1069:34)\n at Mongoose.connect (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/node_modules/@tiledesk/tiledesk-multi-worker/node_modules/mongoose/lib/mongoose.js:446:15)\n at Object.<anonymous> (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/node_modules/@tiledesk/tiledesk-multi-worker/index.js:25:10)\n at Module._compile (node:internal/modules/cjs/loader:1165:14)\n at Object.Module._extensions..js (node:internal/modules/cjs/loader:1219:10)\n at Module.load (node:internal/modules/cjs/loader:1043:32)\n at Function.Module._load (node:internal/modules/cjs/loader:878:12)\n at Module.require (node:internal/modules/cjs/loader:1067:19)\n at require (node:internal/modules/cjs/helpers:103:18)\n at Object.<anonymous> (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/Logger.js:1:18)\n at Module._compile (node:internal/modules/cjs/loader:1165:14)\n at Object.Module._extensions..js (node:internal/modules/cjs/loader:1219:10)\n at Module.load (node:internal/modules/cjs/loader:1043:32)\n at Function.Module._load (node:internal/modules/cjs/loader:878:12)\n at Module.require (node:internal/modules/cjs/loader:1067:19)\n at require (node:internal/modules/cjs/helpers:103:18)\n at Object.<anonymous> (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/tiledeskChatbotPlugs/directives/DirReply.js:6:20)\n at Module._compile (node:internal/modules/cjs/loader:1165:14)\n at Object.Module._extensions..js (node:internal/modules/cjs/loader:1219:10)\n at Module.load (node:internal/modules/cjs/loader:1043:32)\n at Function.Module._load (node:internal/modules/cjs/loader:878:12)\n at Module.require (node:internal/modules/cjs/loader:1067:19)\n at require (node:internal/modules/cjs/helpers:103:18)\n at Object.<anonymous> (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/tiledeskChatbotPlugs/DirectivesChatbotPlug.js:37:22)\n at Module._compile (node:internal/modules/cjs/loader:1165:14)\n at Object.Module._extensions..js (node:internal/modules/cjs/loader:1219:10)\n at Module.load (node:internal/modules/cjs/loader:1043:32)\n at Function.Module._load (node:internal/modules/cjs/loader:878:12)\n at Module.require (node:internal/modules/cjs/loader:1067:19)\n at require (node:internal/modules/cjs/helpers:103:18)\n at Object.<anonymous> (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/ExtUtil.js:3:35)\n at Module._compile (node:internal/modules/cjs/loader:1165:14)\n at Object.Module._extensions..js (node:internal/modules/cjs/loader:1219:10)\n at Module.load (node:internal/modules/cjs/loader:1043:32)\n at Function.Module._load (node:internal/modules/cjs/loader:878:12)\n at Module.require (node:internal/modules/cjs/loader:1067:19)\n at require (node:internal/modules/cjs/helpers:103:18)\n at Object.<anonymous> (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/index.js:6:21)\n at Module._compile (node:internal/modules/cjs/loader:1165:14)\n at Object.Module._extensions..js (node:internal/modules/cjs/loader:1219:10)\n at Module.load (node:internal/modules/cjs/loader:1043:32)\n at Function.Module._load (node:internal/modules/cjs/loader:878:12)\n at Module.require (node:internal/modules/cjs/loader:1067:19)\n at require (node:internal/modules/cjs/helpers:103:18)\n at Object.<anonymous> (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/test/anomaly-detection-test.js:3:15)\n at Module._compile (node:internal/modules/cjs/loader:1165:14)\n at Object.Module._extensions..js (node:internal/modules/cjs/loader:1219:10)\n at Module.load (node:internal/modules/cjs/loader:1043:32)\n at Function.Module._load (node:internal/modules/cjs/loader:878:12)\n at Module.require (node:internal/modules/cjs/loader:1067:19)\n at require (node:internal/modules/cjs/helpers:103:18)\n at Object.exports.requireOrImport (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/node_modules/mocha/lib/esm-utils.js:42:12)\n at Object.exports.loadFilesAsync (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/node_modules/mocha/lib/esm-utils.js:55:34)\n at Mocha.loadFilesAsync (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/node_modules/mocha/lib/mocha.js:473:19)\n at singleRun (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/node_modules/mocha/lib/cli/run-helpers.js:125:15)\n at exports.runMocha (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/node_modules/mocha/lib/cli/run-helpers.js:190:10)\n at Object.exports.handler (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/node_modules/mocha/lib/cli/run.js:362:11)\n at /Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/node_modules/yargs/build/index.cjs:443:71"}
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+ info: (multi-worker) Started succesfully
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+ error: (multi-worker) Unable to connect with Mongoose DB The `uri` parameter to `openUri()` must be a string, got "undefined". Make sure the first parameter to `mongoose.connect()` or `mongoose.createConnection()` is a string. {"stack":"MongooseError: The `uri` parameter to `openUri()` must be a string, got \"undefined\". Make sure the first parameter to `mongoose.connect()` or `mongoose.createConnection()` is a string.\n at NativeConnection.createClient (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/node_modules/@tiledesk/tiledesk-multi-worker/node_modules/mongoose/lib/drivers/node-mongodb-native/connection.js:236:11)\n at NativeConnection.openUri (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/node_modules/@tiledesk/tiledesk-multi-worker/node_modules/mongoose/lib/connection.js:1069:34)\n at Mongoose.connect (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/node_modules/@tiledesk/tiledesk-multi-worker/node_modules/mongoose/lib/mongoose.js:446:15)\n at Object.<anonymous> (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/node_modules/@tiledesk/tiledesk-multi-worker/index.js:25:10)\n at Module._compile (node:internal/modules/cjs/loader:1165:14)\n at Object.Module._extensions..js (node:internal/modules/cjs/loader:1219:10)\n at Module.load (node:internal/modules/cjs/loader:1043:32)\n at Function.Module._load (node:internal/modules/cjs/loader:878:12)\n at Module.require (node:internal/modules/cjs/loader:1067:19)\n at require (node:internal/modules/cjs/helpers:103:18)\n at Object.<anonymous> (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/Logger.js:1:18)\n at Module._compile (node:internal/modules/cjs/loader:1165:14)\n at Object.Module._extensions..js (node:internal/modules/cjs/loader:1219:10)\n at Module.load (node:internal/modules/cjs/loader:1043:32)\n at Function.Module._load (node:internal/modules/cjs/loader:878:12)\n at Module.require (node:internal/modules/cjs/loader:1067:19)\n at require (node:internal/modules/cjs/helpers:103:18)\n at Object.<anonymous> (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/tiledeskChatbotPlugs/directives/DirReply.js:6:20)\n at Module._compile (node:internal/modules/cjs/loader:1165:14)\n at Object.Module._extensions..js (node:internal/modules/cjs/loader:1219:10)\n at Module.load (node:internal/modules/cjs/loader:1043:32)\n at Function.Module._load (node:internal/modules/cjs/loader:878:12)\n at Module.require (node:internal/modules/cjs/loader:1067:19)\n at require (node:internal/modules/cjs/helpers:103:18)\n at Object.<anonymous> (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/tiledeskChatbotPlugs/DirectivesChatbotPlug.js:37:22)\n at Module._compile (node:internal/modules/cjs/loader:1165:14)\n at Object.Module._extensions..js (node:internal/modules/cjs/loader:1219:10)\n at Module.load (node:internal/modules/cjs/loader:1043:32)\n at Function.Module._load (node:internal/modules/cjs/loader:878:12)\n at Module.require (node:internal/modules/cjs/loader:1067:19)\n at require (node:internal/modules/cjs/helpers:103:18)\n at Object.<anonymous> (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/ExtUtil.js:3:35)\n at Module._compile (node:internal/modules/cjs/loader:1165:14)\n at Object.Module._extensions..js (node:internal/modules/cjs/loader:1219:10)\n at Module.load (node:internal/modules/cjs/loader:1043:32)\n at Function.Module._load (node:internal/modules/cjs/loader:878:12)\n at Module.require (node:internal/modules/cjs/loader:1067:19)\n at require (node:internal/modules/cjs/helpers:103:18)\n at Object.<anonymous> (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/index.js:6:21)\n at Module._compile (node:internal/modules/cjs/loader:1165:14)\n at Object.Module._extensions..js (node:internal/modules/cjs/loader:1219:10)\n at Module.load (node:internal/modules/cjs/loader:1043:32)\n at Function.Module._load (node:internal/modules/cjs/loader:878:12)\n at Module.require (node:internal/modules/cjs/loader:1067:19)\n at require (node:internal/modules/cjs/helpers:103:18)\n at Object.<anonymous> (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/test/anomaly-detection-test.js:3:15)\n at Module._compile (node:internal/modules/cjs/loader:1165:14)\n at Object.Module._extensions..js (node:internal/modules/cjs/loader:1219:10)\n at Module.load (node:internal/modules/cjs/loader:1043:32)\n at Function.Module._load (node:internal/modules/cjs/loader:878:12)\n at Module.require (node:internal/modules/cjs/loader:1067:19)\n at require (node:internal/modules/cjs/helpers:103:18)\n at Object.exports.requireOrImport (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/node_modules/mocha/lib/esm-utils.js:42:12)\n at Object.exports.loadFilesAsync (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/node_modules/mocha/lib/esm-utils.js:55:34)\n at Mocha.loadFilesAsync (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/node_modules/mocha/lib/mocha.js:473:19)\n at singleRun (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/node_modules/mocha/lib/cli/run-helpers.js:125:15)\n at exports.runMocha (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/node_modules/mocha/lib/cli/run-helpers.js:190:10)\n at Object.exports.handler (/Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/node_modules/mocha/lib/cli/run.js:362:11)\n at /Users/gabriele95/Desktop/Tiledesk/tiledesk-chatbot/tybotRoute/node_modules/yargs/build/index.cjs:443:71"}
@@ -480,6 +480,13 @@ class TiledeskChatbotUtil {
480
480
  return false;
481
481
  }
482
482
 
483
+ static isAudioMessage(message){
484
+ if (message && message.type && message.type === 'file' && message.metadata && message.metadata.src && message.metadata.type.includes('audio') ) {
485
+ return true;
486
+ }
487
+ return false;
488
+ }
489
+
483
490
  static lastUserMessageFrom(msg) {
484
491
  let message = {};
485
492
  message["senderFullname"] = msg["senderFullname"]; // ex. "Bot"
package/package.json CHANGED
@@ -1,6 +1,6 @@
1
1
  {
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  "name": "@tiledesk/tiledesk-tybot-connector",
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- "version": "0.2.153-rc1",
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+ "version": "0.2.153-rc3",
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4
  "description": "Tiledesk Tybot connector",
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5
  "main": "index.js",
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6
  "scripts": {
@@ -15,6 +15,7 @@
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15
  "@tiledesk/tiledesk-chatbot-client": "^0.5.30",
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16
  "@tiledesk/tiledesk-chatbot-util": "^0.8.39",
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17
  "@tiledesk/tiledesk-client": "^0.10.13",
18
+ "@tiledesk/tiledesk-multi-worker": "^0.1.14",
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19
  "accept-language-parser": "^1.5.0",
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20
  "axios": "^1.7.7",
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21
  "body-parser": "^1.19.0",
@@ -3,6 +3,7 @@ const { TiledeskChatbot } = require('../../models/TiledeskChatbot');
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3
  const { TiledeskChatbotUtil } = require('../../models/TiledeskChatbotUtil');
4
4
  let axios = require('axios');
5
5
  const { TiledeskClient } = require('@tiledesk/tiledesk-client');
6
+ const { Logger } = require('../../Logger');
6
7
 
7
8
  class DirReply {
8
9
 
@@ -16,6 +17,7 @@ class DirReply {
16
17
  this.token = context.token;
17
18
  this.tdcache = context.tdcache;
18
19
  this.log = context.log;
20
+ this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest.draft });
19
21
 
20
22
  this.API_ENDPOINT = context.API_ENDPOINT;
21
23
  this.tdClient = new TiledeskClient({
@@ -41,7 +43,10 @@ class DirReply {
41
43
  callback();
42
44
  return;
43
45
  }
46
+ this.logger.info("1 Execute action reply for " + directive.action.text)
47
+
44
48
  this.go(action, () => {
49
+ this.logger.info("6 End of action reply " + directive.action.text + " -> callback")
45
50
  callback();
46
51
  });
47
52
  }
@@ -64,6 +69,8 @@ class DirReply {
64
69
  const filler = new Filler();
65
70
  // fill text attribute
66
71
  message.text = filler.fill(message.text, requestAttributes);
72
+ this.logger.info("2 Sending reply " + message.text);
73
+
67
74
  if (message.metadata) {
68
75
  if (this.log) {console.log("filling message 'metadata':", JSON.stringify(message.metadata));}
69
76
  if (message.metadata.src) {
@@ -139,6 +146,8 @@ class DirReply {
139
146
  }
140
147
  // send!
141
148
  let cleanMessage = message;
149
+ this.logger.info("3 Sending reply (text) " + cleanMessage.text);
150
+ this.logger.info("4 Sending reply with clean message " + JSON.stringify(cleanMessage));
142
151
  // cleanMessage = TiledeskChatbotUtil.removeEmptyReplyCommands(message);
143
152
  // if (!TiledeskChatbotUtil.isValidReply(cleanMessage)) {
144
153
  // console.log("invalid message", cleanMessage);
@@ -156,8 +165,10 @@ class DirReply {
156
165
  (err) => {
157
166
  if (err) {
158
167
  console.error("Error sending reply:", err);
168
+ this.logger.error("Error sending reply: " + err);
159
169
  }
160
170
  if (this.log) {console.log("Reply message sent:", JSON.stringify(cleanMessage));}
171
+ this.logger.info("5 Reply message sent");
161
172
  const delay = TiledeskChatbotUtil.totalMessageWait(cleanMessage);
162
173
  // console.log("got total delay:", delay)
163
174
  if (delay > 0 && delay <= 30000) { // prevent long delays