@tiledesk/tiledesk-tybot-connector 0.2.131-rc4 → 0.2.131-rc5

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
package/package.json CHANGED
@@ -1,6 +1,6 @@
1
1
  {
2
2
  "name": "@tiledesk/tiledesk-tybot-connector",
3
- "version": "0.2.131-rc4",
3
+ "version": "0.2.131-rc5",
4
4
  "description": "Tiledesk Tybot connector",
5
5
  "main": "index.js",
6
6
  "scripts": {
@@ -67,7 +67,7 @@ class DirAssignFromFunction {
67
67
  async invoke(functionName, callback) {
68
68
  switch (functionName) {
69
69
  case "openNow":
70
- this.tdclient.openNow((err, result) => {
70
+ this.tdClient.openNow((err, result) => {
71
71
  if (this.log) {console.log("openNow():", result);}
72
72
  if (err) {
73
73
  callback(err);
@@ -81,7 +81,7 @@ class DirAssignFromFunction {
81
81
  });
82
82
  break;
83
83
  case "availableAgents":
84
- this.tdclient.getProjectAvailableAgents((err, agents) => {
84
+ this.tdClient.getProjectAvailableAgents((err, agents) => {
85
85
  if (this.log) {console.log("Agents on 'open'", agents);}
86
86
  if (err || !agents) {
87
87
  console.error("Error getting available agents in DirWhenAvailableAgents", err);
@@ -14,6 +14,7 @@ class DirClose {
14
14
  this.API_ENDPOINT = context.API_ENDPOINT;
15
15
  this.log = context.log;
16
16
 
17
+ console.log("this.context.projectId: ", context)
17
18
  this.tdClient = new TiledeskClient({
18
19
  projectId: this.context.projectId,
19
20
  token: this.context.token,
@@ -24,7 +25,7 @@ class DirClose {
24
25
  }
25
26
 
26
27
  execute(directive, callback) {
27
- this.tdclient.closeRequest(this.requestId, async (err) => {
28
+ this.tdClient.closeRequest(this.requestId, async (err) => {
28
29
  if (err) {
29
30
  console.error("Error in 'close directive':", err);
30
31
  }
@@ -81,7 +81,7 @@ class DirContactUpdate {
81
81
  if (this.log) {console.log("(DirContactUpdate) updating property:", key, "value:", filled_value); }
82
82
  }
83
83
  const leadId = requestAttributes[TiledeskChatbotConst.REQ_USER_LEAD_ID_KEY];
84
- this.tdclient.updateLead(leadId, updateProperties, null, null, () => {
84
+ this.tdClient.updateLead(leadId, updateProperties, null, null, () => {
85
85
  if (this.log) {console.log("(DirContactUpdate) Lead updated.", updateProperties);}
86
86
  // send hidden info to update widget lead fullname only if it is a conversation!
87
87
  if (this.log) {console.log("(DirContactUpdate) requestId:", this.requestId); }
@@ -100,7 +100,7 @@ class DirContactUpdate {
100
100
  // }
101
101
  // };
102
102
  // if (this.log) {console.log("(DirContactUpdate) sending updateLeadDataOnWidgetMessage:", updateLeadDataOnWidgetMessage); }
103
- // this.tdclient.sendSupportMessage(
103
+ // this.tdClient.sendSupportMessage(
104
104
  // this.requestId,
105
105
  // updateLeadDataOnWidgetMessage,
106
106
  // (err) => {
@@ -142,7 +142,7 @@ class DirDeflectToHelpCenter {
142
142
  }
143
143
 
144
144
  if (this.log) {console.log("HC reply:", JSON.stringify(message))};
145
- this.tdclient.sendSupportMessage(
145
+ this.tdClient.sendSupportMessage(
146
146
  this.context.requestId,
147
147
  message,
148
148
  (err) => {
@@ -89,7 +89,7 @@ class DirDepartment {
89
89
  subtype: "info"
90
90
  }
91
91
  }
92
- this.tdclient.sendSupportMessage(
92
+ this.tdClient.sendSupportMessage(
93
93
  this.requestId,
94
94
  message, (err) => {
95
95
  if (err) {
@@ -108,7 +108,7 @@ class DirDepartment {
108
108
  }
109
109
 
110
110
  moveToDepartment(requestId, depName, callback) {
111
- this.tdclient.getAllDepartments((err, deps) => {
111
+ this.tdClient.getAllDepartments((err, deps) => {
112
112
  if (this.log) {console.log("deps:", JSON.stringify(deps));}
113
113
  if (err) {
114
114
  console.error("getAllDepartments() error:", err);
@@ -125,7 +125,7 @@ class DirDepartment {
125
125
  }
126
126
  }
127
127
  if (dep) {
128
- this.tdclient.updateRequestDepartment(requestId, dep._id, null, (err, res) => {
128
+ this.tdClient.updateRequestDepartment(requestId, dep._id, null, (err, res) => {
129
129
  if (err) {
130
130
  console.error("DirDepartment error:", err);
131
131
  callback();
@@ -29,7 +29,7 @@ class DirFireTiledeskEvent {
29
29
  name: event_name,
30
30
  attributes: params.payload
31
31
  }
32
- this.tdclient.fireEvent(event, function(err, result) {
32
+ this.tdClient.fireEvent(event, function(err, result) {
33
33
  if (err) {
34
34
  console.error("An error occurred invoking an event:", err);
35
35
  }
@@ -93,7 +93,7 @@ class DirForm {
93
93
  form_reply.message.attributes.markbot = true;
94
94
  // return form_reply.message;
95
95
 
96
- this.tdclient.sendSupportMessage(
96
+ this.tdClient.sendSupportMessage(
97
97
  this.requestId,
98
98
  form_reply.message,
99
99
  (err) => {
@@ -70,7 +70,7 @@ class DirIfOnlineAgents {
70
70
  const trueIntentAttributes = action.trueIntentAttributes;
71
71
  const falseIntentAttributes = action.falseIntentAttributes;
72
72
  let stopOnConditionMet = action.stopOnConditionMet;
73
- this.tdclient.openNow((err, result) => {
73
+ this.tdClient.openNow((err, result) => {
74
74
  if (this.log) {console.log("openNow():", result);}
75
75
  if (err) {
76
76
  console.error("IfOnlineAgents:tdclient.openNow Error:", err);
@@ -79,7 +79,7 @@ class DirIfOnlineAgents {
79
79
  }
80
80
  else {
81
81
  if (result && result.isopen) {
82
- this.tdclient.getProjectAvailableAgents((err, agents) => {
82
+ this.tdClient.getProjectAvailableAgents((err, agents) => {
83
83
  if (this.log) {console.log("Agents", agents);}
84
84
  if (err) {
85
85
  console.error("IfOnlineAgents:Error getting available agents:", err);
@@ -171,7 +171,7 @@ class DirIfOnlineAgentsV2 {
171
171
 
172
172
  async openNow() {
173
173
  return new Promise( (resolve, reject) => {
174
- this.tdclient.openNow(async (err, result) => {
174
+ this.tdClient.openNow(async (err, result) => {
175
175
  if (this.log) {console.log("(DirIfOnlineAgents) openNow():", result);}
176
176
  if (err) {
177
177
  reject(err);
@@ -130,7 +130,7 @@ class DirIfOpenHours {
130
130
  }
131
131
  )
132
132
 
133
- // this.tdclient.openNow(action.slot_id, (err, result) => {
133
+ // this.tdClient.openNow(action.slot_id, (err, result) => {
134
134
  // console.log("openNow():", result);
135
135
  // if (this.log) {console.log("openNow():", result);}
136
136
  // if (err) {
@@ -72,7 +72,7 @@ class DirIfOpenHours {
72
72
  callback();
73
73
  return;
74
74
  }
75
- this.tdclient.openNow((err, result) => {
75
+ this.tdClient.openNow((err, result) => {
76
76
  if (this.log) {console.log("openNow():", result);}
77
77
  if (err) {
78
78
  console.error("*** DirIfOpenHours Error:", err);
@@ -34,7 +34,7 @@ class DirMoveToAgent {
34
34
  }
35
35
 
36
36
  async go(action, callback) {
37
- this.tdclient.moveToAgent(this.requestId, (err) => {
37
+ this.tdClient.moveToAgent(this.requestId, (err) => {
38
38
  if (err) {
39
39
  console.error("Error moving to agent:", err);
40
40
  }
@@ -45,7 +45,7 @@ class DirMoveToUnassigned {
45
45
 
46
46
  async moveToUnassigned(requestId, callback) {
47
47
  const empty_participants = [] // STATUS WILL MOVE AUTOMATICALLY TO UNASSIGNED (100)
48
- this.tdclient.updateRequestParticipants(requestId, empty_participants, (err) => {
48
+ this.tdClient.updateRequestParticipants(requestId, empty_participants, (err) => {
49
49
  if (callback) {
50
50
  callback(err);
51
51
  }
@@ -97,7 +97,7 @@ class DirRandomReply {
97
97
  }
98
98
  // send!
99
99
  if (this.log) {console.log("Reply:", JSON.stringify(message))};
100
- this.tdclient.sendSupportMessage(
100
+ this.tdClient.sendSupportMessage(
101
101
  this.requestId,
102
102
  message,
103
103
  (err) => {
@@ -8,10 +8,9 @@ class DirRemoveCurrentBot {
8
8
  }
9
9
 
10
10
  this.context = context;
11
- this.tdclient = context.tdclient;
12
11
  this.requestId = context.requestId;
13
-
14
12
  this.API_ENDPOINT = context.API_ENDPOINT;
13
+
15
14
  this.tdClient = new TiledeskClient({
16
15
  projectId: this.context.projectId,
17
16
  token: this.context.token,
@@ -38,7 +37,7 @@ class DirRemoveCurrentBot {
38
37
  }
39
38
 
40
39
  go(action, callback) {
41
- this.tdclient.removeCurrentBot(this.requestId, (err) => {
40
+ this.tdClient.removeCurrentBot(this.requestId, (err) => {
42
41
  callback();
43
42
  });
44
43
  }
@@ -51,7 +51,7 @@ class DirReplaceBot {
51
51
  );
52
52
  const filler = new Filler();
53
53
  botName = filler.fill(botName, variables);
54
- this.tdclient.replaceBotByName(this.requestId, botName, () => {
54
+ this.tdClient.replaceBotByName(this.requestId, botName, () => {
55
55
  callback();
56
56
  });
57
57
  }
@@ -52,7 +52,7 @@ class DirReplaceBotV2 {
52
52
  );
53
53
  const filler = new Filler();
54
54
  botName = filler.fill(botName, variables);
55
- this.tdclient.replaceBotByName(this.requestId, botName, () => {
55
+ this.tdClient.replaceBotByName(this.requestId, botName, () => {
56
56
  if (blockName) {
57
57
  if (this.log) {console.log("Sending hidden /start message to bot in dept");}
58
58
  const message = {
@@ -62,7 +62,7 @@ class DirReplaceBotV2 {
62
62
  subtype: "info"
63
63
  }
64
64
  }
65
- this.tdclient.sendSupportMessage(
65
+ this.tdClient.sendSupportMessage(
66
66
  this.requestId,
67
67
  message, (err) => {
68
68
  if (err) {
@@ -140,7 +140,7 @@ class DirReply {
140
140
  if (this.log) {console.log("Reply:", JSON.stringify(cleanMessage))};
141
141
  await TiledeskChatbotUtil.updateConversationTranscript(this.context.chatbot, cleanMessage);
142
142
  // console.log("sending message!", cleanMessage);
143
- this.tdclient.sendSupportMessage(
143
+ this.tdClient.sendSupportMessage(
144
144
  this.requestId,
145
145
  cleanMessage,
146
146
  (err) => {
@@ -273,7 +273,7 @@ class DirReplyV2 {
273
273
  cleanMessage.senderFullname = this.context.chatbot.bot.name;
274
274
  if (this.log) {console.log("Reply:", JSON.stringify(cleanMessage))};
275
275
  await TiledeskChatbotUtil.updateConversationTranscript(this.context.chatbot, cleanMessage);
276
- this.tdclient.sendSupportMessage(
276
+ this.tdClient.sendSupportMessage(
277
277
  this.requestId,
278
278
  cleanMessage,
279
279
  (err) => {
@@ -73,7 +73,7 @@ class DirSendEmail {
73
73
  replyto: reply_to
74
74
  }
75
75
  // console.log("email message:", JSON.stringify(message));
76
- const message_echo = await this.tdclient.sendEmail(message);
76
+ const message_echo = await this.tdClient.sendEmail(message);
77
77
  if (this.log) {console.log("email sent. filled_subject:", filled_subject);}
78
78
  if (this.log) {console.log("email sent. filled_text:", filled_text);}
79
79
  if (this.log) {console.log("email sent. filled_to:", filled_to);}
@@ -81,7 +81,7 @@ class DirSetConversationTags {
81
81
  subtype: "info"
82
82
  }
83
83
  }
84
- this.tdclient.sendSupportMessage(
84
+ this.tdClient.sendSupportMessage(
85
85
  this.requestId,
86
86
  message, (err) => {
87
87
  if (err) {
@@ -100,7 +100,7 @@ class DirSetConversationTags {
100
100
  }
101
101
 
102
102
  moveToDepartment(requestId, depName, callback) {
103
- this.tdclient.getAllDepartments((err, deps) => {
103
+ this.tdClient.getAllDepartments((err, deps) => {
104
104
  if (this.log) {console.log("deps:", JSON.stringify(deps));}
105
105
  if (err) {
106
106
  console.error("getAllDepartments() error:", err);
@@ -117,7 +117,7 @@ class DirSetConversationTags {
117
117
  }
118
118
  }
119
119
  if (dep) {
120
- this.tdclient.updateRequestDepartment(requestId, dep._id, null, (err, res) => {
120
+ this.tdClient.updateRequestDepartment(requestId, dep._id, null, (err, res) => {
121
121
  if (err) {
122
122
  console.error("DirDepartment error:", err);
123
123
  callback();