@tiledesk/tiledesk-tybot-connector 0.2.131-rc1 → 0.2.131-rc3

package/tiledeskChatbotPlugs/directives/DirCondition.js

@@ -10,33 +10,7 @@ class DirCondition {
       throw new Error('context object is mandatory.');
     }
     this.context = context;
-    // let context =  {
-    //   projectId: projectId,
-    //   token: token,
-    //   supportRequest: supportRequest,
-    //   requestId: supportRequest.request_id,
-    //   TILEDESK_APIURL: API_URL,
-    //   TILEBOT_ENDPOINT:TILEBOT_ENDPOINT,
-    //   departmentId: depId,
-    //   tdcache: tdcache,
-    //   log: false
-    // }
-    // this.tdclient = new TiledeskClient({
-    //   projectId: context.projectId,
-    //   token: context.token,
-    //   APIURL: context.TILEDESK_APIURL,
-    //   APIKEY: "___",
-    //   log: context.log
-    // });
     this.intentDir = new DirIntent(context);
-    //   {
-    //     API_ENDPOINT: context.TILEDESK_APIURL,
-    //     TILEBOT_ENDPOINT: context.TILEBOT_ENDPOINT,
-    //     supportRequest: context.supportRequest,
-    //     token: context.token,
-    //     log: context.log
-    //   }
-    // );
     this.log = context.log;
   }
 

package/tiledeskChatbotPlugs/directives/DirConnectBlock.js

@@ -10,23 +10,11 @@ class DirConnectBlock {
       throw new Error('context object is mandatory.');
     }
     this.context = context;
-    this.API_ENDPOINT = context.TILEDESK_APIURL,
+    this.API_ENDPOINT = context.API_ENDPOINT,
     this.TILEBOT_ENDPOINT = context.TILEBOT_ENDPOINT;
     this.supportRequest = context.supportRequest;
     this.token = context.token;
     this.log = context.log;
-    // let context =  {
-    //   projectId: projectId,
-    //   token: token,
-    //   supportRequest: supportRequest,
-    //   requestId: supportRequest.request_id,
-    //   TILEDESK_APIURL: API_URL,
-    //   TILEBOT_ENDPOINT: TILEBOT_ENDPOINT,
-    //   departmentId: depId,
-    //   tdcache: tdcache,
-    //   tdclient: tdclient,
-    //   log: true
-    // }
   }
 
   execute(directive, callback) {

package/tiledeskChatbotPlugs/directives/DirCustomerio.js

@@ -16,6 +16,7 @@ class DirCustomerio {
     this.tdcache = this.context.tdcache;
     this.requestId = this.context.requestId;
     this.intentDir = new DirIntent(context);
+    this.API_ENDPOINT = this.context.API_ENDPOINT;
     this.log = context.log;
   }
 
@@ -69,14 +70,10 @@ class DirCustomerio {
       return;
     }
 
-    const server_base_url = process.env.API_ENDPOINT || process.env.API_URL;
     const customerio_base_url = process.env.CUSTOMERIO_ENDPOINT || "https://track.customer.io/api/v1";
-    if (this.log) {
-      console.log("DirCustomerio server_base_url: ", server_base_url);
-      console.log("DirCustomerio customerio_base_url: ", customerio_base_url);
-    }
+    if (this.log) { console.log("DirCustomerio customerio_base_url: ", customerio_base_url); }
 
-    let key = await this.getKeyFromIntegrations(server_base_url);
+    let key = await this.getKeyFromIntegrations();
     if (!key) {
       if (this.log) { console.log("DirCustomerio - Key not found in Integrations."); }
       let status = 422;
@@ -287,11 +284,11 @@ class DirCustomerio {
     }
   }
 
-  async getKeyFromIntegrations(server_base_url) {
+  async getKeyFromIntegrations() {
     return new Promise((resolve) => {
 
       const INTEGRATIONS_HTTPREQUEST = {
-        url: server_base_url + "/" + this.context.projectId + "/integration/name/customerio",
+        url: this.API_ENDPOINT + "/" + this.context.projectId + "/integration/name/customerio",
         headers: {
           'Content-Type': 'application/json',
           'Authorization': 'JWT ' + this.context.token

package/tiledeskChatbotPlugs/directives/DirGptTask.js

@@ -18,6 +18,7 @@ class DirGptTask {
     this.tdcache = this.context.tdcache;
     this.requestId = this.context.requestId;
     this.intentDir = new DirIntent(context);
+    this.API_ENDPOINT = this.context.API_ENDPOINT;
     this.log = context.log;
   }
 
@@ -112,18 +113,13 @@ class DirGptTask {
       }
     }
 
-
-    const server_base_url = process.env.API_ENDPOINT || process.env.API_URL;
     const openai_url = process.env.OPENAI_ENDPOINT + "/chat/completions";
-    if (this.log) {
-      console.log("DirGptTask server_base_url ", server_base_url);
-      console.log("DirGptTask openai_url ", openai_url);
-    }
+    if (this.log) { console.log("DirGptTask openai_url ", openai_url); }
 
-    let key = await this.getKeyFromIntegrations(server_base_url);
+    let key = await this.getKeyFromIntegrations();
     if (!key) {
       if (this.log) { console.log("DirGptTask - Key not found in Integrations. Searching in kb settings..."); }
-      key = await this.getKeyFromKbSettings(server_base_url);
+      key = await this.getKeyFromKbSettings();
     }
 
     if (!key) {
@@ -146,7 +142,7 @@ class DirGptTask {
     }
 
     if (publicKey === true) {
-      let keep_going = await this.checkQuoteAvailability(server_base_url);
+      let keep_going = await this.checkQuoteAvailability();
       if (keep_going === false) {
         if (this.log) { console.log("DirGptTask - Quota exceeded for tokens. Skip the action")}
         await this.chatbot.addParameter("flowError", "GPT Error: tokens quota exceeded");
@@ -230,7 +226,7 @@ class DirGptTask {
               tokens: resbody.usage.total_tokens,
               model: json.model
             }
-            this.updateQuote(server_base_url, tokens_usage);
+            this.updateQuote(tokens_usage);
           }
 
           if (trueIntent) {
@@ -368,11 +364,11 @@ class DirGptTask {
       });
   }
 
-  async getKeyFromIntegrations(server_base_url) {
+  async getKeyFromIntegrations() {
     return new Promise((resolve) => {
 
       const INTEGRATIONS_HTTPREQUEST = {
-        url: server_base_url + "/" + this.context.projectId + "/integration/name/openai",
+        url: this.API_ENDPOINT + "/" + this.context.projectId + "/integration/name/openai",
         headers: {
           'Content-Type': 'application/json',
           'Authorization': 'JWT ' + this.context.token
@@ -399,11 +395,11 @@ class DirGptTask {
     })
   }
 
-  async getKeyFromKbSettings(server_base_url) {
+  async getKeyFromKbSettings() {
     return new Promise((resolve) => {
 
       const KB_HTTPREQUEST = {
-        url: server_base_url + "/" + this.context.projectId + "/kbsettings",
+        url: this.API_ENDPOINT + "/" + this.context.projectId + "/kbsettings",
         headers: {
           'Content-Type': 'application/json',
           'Authorization': 'JWT ' + this.context.token
@@ -432,11 +428,11 @@ class DirGptTask {
     })
   }
 
-  async checkQuoteAvailability(server_base_url) {
+  async checkQuoteAvailability() {
     return new Promise((resolve) => {
 
       const HTTPREQUEST = {
-        url: server_base_url + "/" + this.context.projectId + "/quotes/tokens",
+        url: this.API_ENDPOINT + "/" + this.context.projectId + "/quotes/tokens",
         headers: {
           'Content-Type': 'application/json',
           'Authorization': 'JWT ' + this.context.token
@@ -461,11 +457,11 @@ class DirGptTask {
     })
   }
 
-  async updateQuote(server_base_url, tokens_usage) {
+  async updateQuote(tokens_usage) {
     return new Promise((resolve) => {
 
       const HTTPREQUEST = {
-        url: server_base_url + "/" + this.context.projectId + "/quotes/incr/tokens",
+        url: this.API_ENDPOINT + "/" + this.context.projectId + "/quotes/incr/tokens",
         headers: {
           'Content-Type': 'application/json',
           'Authorization': 'JWT ' + this.context.token

package/tiledeskChatbotPlugs/directives/DirGptTask_OLD.js

@@ -15,6 +15,7 @@ class DirGptTask {
     this.tdcache = this.context.tdcache;
     this.requestId = this.context.requestId;
     this.intentDir = new DirIntent(context);
+    this.API_ENDPOINT = this.context.API_ENDPOINT;
     this.log = context.log;
   }
 
@@ -85,15 +86,11 @@ class DirGptTask {
       console.log("DirGptTask temperature: ", temperature);
     }
 
-    const server_base_url = process.env.API_ENDPOINT || process.env.API_URL;
     const openai_url = process.env.OPENAI_ENDPOINT + "/chat/completions";
-    if (this.log) {
-      console.log("DirGptTask server_base_url ", server_base_url);
-      console.log("DirGptTask openai_url ", openai_url);
-    }
+    if (this.log) { console.log("DirGptTask openai_url ", openai_url); }
 
     const INTEGRATIONS_HTTPREQUEST = {
-      url: server_base_url + "/" + this.context.projectId + "/integration/name/openai",
+      url: this.API_ENDPOINT + "/" + this.context.projectId + "/integration/name/openai",
       headers: {
         'Content-Type': 'application/json',
         'Authorization': 'JWT ' + this.context.token
@@ -127,7 +124,7 @@ class DirGptTask {
             if (this.log) { console.log("DirGptTask - Key not found in Integrations. Searching in kb settings..."); }
 
             const KB_HTTPREQUEST = {
-              url: server_base_url + "/" + this.context.projectId + "/kbsettings",
+              url: this.API_ENDPOINT + "/" + this.context.projectId + "/kbsettings",
               headers: {
                 'Content-Type': 'application/json',
                 'Authorization': 'JWT ' + this.context.token

package/tiledeskChatbotPlugs/directives/DirHubspot.js

@@ -16,6 +16,7 @@ class DirHubspot {
     this.tdcache = this.context.tdcache;
     this.requestId = this.context.requestId;
     this.intentDir = new DirIntent(context);
+    this.API_ENDPOINT = this.context.API_ENDPOINT;
     this.log = context.log;
   }
 
@@ -71,14 +72,10 @@ class DirHubspot {
       return;
     }
 
-    const server_base_url = process.env.API_ENDPOINT || process.env.API_URL;
     const hubspot_base_url = process.env.HUBSPOT_ENDPOINT || "https://api.hubapi.com/crm/v3/";
-    if (this.log) {
-      console.log("DirHubspot server_base_url ", server_base_url);
-      console.log("DirHubspot hubspot_base_url ", hubspot_base_url);
-    }
+    if (this.log) { console.log("DirHubspot hubspot_base_url ", hubspot_base_url); }
 
-    let key = await this.getKeyFromIntegrations(server_base_url);
+    let key = await this.getKeyFromIntegrations();
     if (!key) {
       if (this.log) { console.log("DirHubspot - Key not found in Integrations."); }
       if (falseIntent) {
@@ -289,11 +286,11 @@ class DirHubspot {
     }
   }
 
-  async getKeyFromIntegrations(server_base_url) {
+  async getKeyFromIntegrations() {
     return new Promise((resolve) => {
 
       const INTEGRATIONS_HTTPREQUEST = {
-        url: server_base_url + "/" + this.context.projectId + "/integration/name/hubspot",
+        url: this.API_ENDPOINT + "/" + this.context.projectId + "/integration/name/hubspot",
         headers: {
           'Content-Type': 'application/json',
           'Authorization': 'JWT ' + this.context.token

package/tiledeskChatbotPlugs/directives/DirIfOnlineAgents.js

@@ -9,31 +9,7 @@ class DirIfOnlineAgents {
       throw new Error('context object is mandatory.');
     }
     this.tdclient = context.tdclient;
-    // this.tdclient = new TiledeskClient({
-    //   projectId: context.projectId,
-    //   token: context.token,
-    //   APIURL: context.TILEDESK_APIURL,
-    //   APIKEY: "___",
-    //   log: context.log
-    // });
-    // let context =  {
-    //   projectId: projectId,
-    //   token: token,
-    //   requestId: supportRequest,
-    //   APIURL: API_URL,
-    //   TILEBOT_ENDPOINT:TILEBOT_ENDPOINT,
-    //   departmentId: depId,
-    //   log: false
-    // }
     this.intentDir = new DirIntent(context);
-    //   {
-    //     API_ENDPOINT: context.TILEDESK_APIURL,
-    //     TILEBOT_ENDPOINT: context.TILEBOT_ENDPOINT,
-    //     supportRequest: context.supportRequest,
-    //     token: context.token,
-    //     log: context.log
-    //   }
-    // );
     this.log = context.log;
   }
 

package/tiledeskChatbotPlugs/directives/DirIfOnlineAgentsV2.js

@@ -15,6 +15,7 @@ class DirIfOnlineAgentsV2 {
     this.chatbot = context.chatbot;
     this.tdclient = context.tdclient;
     this.intentDir = new DirIntent(context);
+    this.API_ENDPOINT = context.API_ENDPOINT;
     this.log = context.log;
   }
 
@@ -175,7 +176,7 @@ class DirIfOnlineAgentsV2 {
 
   async getProjectAvailableAgents(departmentId, raw, callback) {
     return new Promise( (resolve, reject) => {
-      let URL = `${this.context.TILEDESK_APIURL}/projects/${this.context.projectId}/users/availables?raw=${raw}`
+      let URL = `${this.API_ENDPOINT}/projects/${this.context.projectId}/users/availables?raw=${raw}`
       if (departmentId) {
         URL = URL + `&department=${departmentId}`
       }

package/tiledeskChatbotPlugs/directives/DirIfOpenHours.js

@@ -12,32 +12,8 @@ class DirIfOpenHours {
     }
     this.tdclient = context.tdclient;
     this.context = context;
-    // this.tdclient = new TiledeskClient({
-    //   projectId: context.projectId,
-    //   token: context.token,
-    //   APIURL: context.TILEDESK_APIURL,
-    //   APIKEY: "___",
-    //   log: context.log
-    // });
-    // let context =  {
-    //   projectId: projectId,
-    //   token: token,
-    //   requestId: supportRequest,
-    //   APIURL: API_URL,
-    //   TILEBOT_ENDPOINT:TILEBOT_ENDPOINT,
-    //   departmentId: depId,
-    //   log: false
-    // }
+    this.API_ENDPOINT = context.API_ENDPOINT;
     this.intentDir = new DirIntent(context);
-    //   {
-    //     API_ENDPOINT: context.TILEDESK_APIURL,
-    //     TILEBOT_ENDPOINT: context.TILEBOT_ENDPOINT,
-    //     supportRequest: context.supportRequest,
-    //     token: context.token,
-    //     log: context.log
-    //   }
-    // );
-    //this.log = context.log;
   }
 
   execute(directive, callback) {
@@ -95,10 +71,7 @@ class DirIfOpenHours {
       slot_id = action.slotId;
     }
     
-    const server_base_url = process.env.API_ENDPOINT || process.env.API_URL;
-    if (this.log) { console.log("DirAskGPT ApiEndpoint URL: ", server_base_url); }
-    
-    let isopen_url = server_base_url + "/projects/" + this.context.projectId + "/isopen";
+    let isopen_url = this.API_ENDPOINT + "/projects/" + this.context.projectId + "/isopen";
     if (slot_id) {
       isopen_url = isopen_url.concat("?timeSlot=" + slot_id);
     }

package/tiledeskChatbotPlugs/directives/DirIfOpenHours_OLD.js

@@ -9,31 +9,7 @@ class DirIfOpenHours {
       throw new Error('context object is mandatory.');
     }
     this.tdclient = context.tdclient;
-    // this.tdclient = new TiledeskClient({
-    //   projectId: context.projectId,
-    //   token: context.token,
-    //   APIURL: context.TILEDESK_APIURL,
-    //   APIKEY: "___",
-    //   log: context.log
-    // });
-    // let context =  {
-    //   projectId: projectId,
-    //   token: token,
-    //   requestId: supportRequest,
-    //   APIURL: API_URL,
-    //   TILEBOT_ENDPOINT:TILEBOT_ENDPOINT,
-    //   departmentId: depId,
-    //   log: false
-    // }
     this.intentDir = new DirIntent(context);
-    //   {
-    //     API_ENDPOINT: context.TILEDESK_APIURL,
-    //     TILEBOT_ENDPOINT: context.TILEBOT_ENDPOINT,
-    //     supportRequest: context.supportRequest,
-    //     token: context.token,
-    //     log: context.log
-    //   }
-    // );
     this.log = context.log;
   }
 

package/tiledeskChatbotPlugs/directives/DirIntent.js

@@ -6,38 +6,16 @@ const ms = require('minimist-string');
 
 class DirIntent {
 
-  // constructor(settings) {
-    // if (!settings.API_ENDPOINT) {
-    //   throw new Error("settings.API_ENDPOINT is mandatory!");
-    // }
-    // this.API_ENDPOINT = settings.API_ENDPOINT;
-    // this.TILEBOT_ENDPOINT = settings.TILEBOT_ENDPOINT;
-    // this.log = settings.log;
-    // this.supportRequest = settings.supportRequest;
-    // this.token = settings.token;
-  // }
   constructor(context) {
     if (!context) {
       throw new Error('context object is mandatory.');
     }
     this.context = context;
-    this.API_ENDPOINT = context.TILEDESK_APIURL,
+    this.API_ENDPOINT = context.API_ENDPOINT,
     this.TILEBOT_ENDPOINT = context.TILEBOT_ENDPOINT;
     this.supportRequest = context.supportRequest;
     this.token = context.token;
     this.log = context.log;
-    // let context =  {
-    //   projectId: projectId,
-    //   token: token,
-    //   supportRequest: supportRequest,
-    //   requestId: supportRequest.request_id,
-    //   TILEDESK_APIURL: API_URL,
-    //   TILEBOT_ENDPOINT: TILEBOT_ENDPOINT,
-    //   departmentId: depId,
-    //   tdcache: tdcache,
-    //   tdclient: tdclient,
-    //   log: true
-    // }
   }
 
   execute(directive, callback) {

package/tiledeskChatbotPlugs/directives/DirJSONCondition.js

@@ -10,34 +10,8 @@ class DirJSONCondition {
     }
     this.context = context;
     this.chatbot = context.chatbot;
-    // let context =  {
-    //   projectId: projectId,
-    //   token: token,
-    //   supportRequest: supportRequest,
-    //   requestId: supportRequest.request_id,
-    //   TILEDESK_APIURL: API_URL,
-    //   TILEBOT_ENDPOINT:TILEBOT_ENDPOINT,
-    //   departmentId: depId,
-    //   tdcache: tdcache,
-    //   log: false
-    // }
-    // this.tdclient = new TiledeskClient({
-    //   projectId: context.projectId,
-    //   token: context.token,
-    //   APIURL: context.TILEDESK_APIURL,
-    //   APIKEY: "___",
-    //   log: context.log
-    // });
     this.chatbot = context.chatbot;
     this.intentDir = new DirIntent(context);
-    //   {
-    //     API_ENDPOINT: context.TILEDESK_APIURL,
-    //     TILEBOT_ENDPOINT: context.TILEBOT_ENDPOINT,
-    //     supportRequest: context.supportRequest,
-    //     token: context.token,
-    //     log: context.log
-    //   }
-    // );
     this.log = context.log;
   }
 

package/tiledeskChatbotPlugs/directives/DirMessage.js

@@ -19,7 +19,7 @@ class DirMessage {
       throw new Error('context object is mandatory.');
     }
     this.context = context;
-    this.API_ENDPOINT = context.TILEDESK_APIURL,
+    this.API_ENDPOINT = context.API_ENDPOINT,
     this.TILEBOT_ENDPOINT = context.TILEBOT_ENDPOINT;
     this.projectId = context.projectId;
     this.requestId = context.requestId;

package/tiledeskChatbotPlugs/directives/DirMessageToBot.js

@@ -9,23 +9,11 @@ class DirMessageToBot {
       throw new Error('context object is mandatory.');
     }
     this.context = context;
-    this.API_ENDPOINT = context.TILEDESK_APIURL,
+    this.API_ENDPOINT = context.API_ENDPOINT,
     this.TILEBOT_ENDPOINT = context.TILEBOT_ENDPOINT;
     this.supportRequest = context.supportRequest;
     this.token = context.token;
     this.log = context.log;
-    // let context =  {
-    //   projectId: projectId,
-    //   token: token,
-    //   supportRequest: supportRequest,
-    //   requestId: supportRequest.request_id,
-    //   TILEDESK_APIURL: API_URL,
-    //   TILEBOT_ENDPOINT: TILEBOT_ENDPOINT,
-    //   departmentId: depId,
-    //   tdcache: tdcache,
-    //   tdclient: tdclient,
-    //   log: true
-    // }
   }
 
   execute(directive, callback) {

package/tiledeskChatbotPlugs/directives/DirQapla.js

@@ -15,6 +15,7 @@ class DirQapla {
     this.tdcache = this.context.tdcache;
     this.requestId = this.context.requestId;
     this.intentDir = new DirIntent(context);
+    this.API_ENDPOINT = this.context.API_ENDPOINT;
     this.log = context.log;
   }
 
@@ -82,18 +83,14 @@ class DirQapla {
       return;
     }
 
-    const server_base_url = process.env.API_ENDPOINT || process.env.API_URL;
     const qapla_base_url = process.env.QAPLA_ENDPOINT || "https://api.qapla.it/1.2"
-    if (this.log) { 
-      console.log("DirQapla server_base_url: ", qapla_base_url); 
-      console.log("DirQapla qapla_base_url: ", qapla_base_url); 
-    }
+    if (this.log) { console.log("DirQapla qapla_base_url: ", qapla_base_url); }
 
     let key = action.apiKey;
 
     if (!key) {
       if (this.log) { console.log("DirQapla - Key not found into action. Searching in integrations..."); }
-      key = await this.getKeyFromIntegrations(server_base_url);
+      key = await this.getKeyFromIntegrations();
     }
 
     if (!key) {
@@ -288,11 +285,11 @@ class DirQapla {
       });
   }
 
-  async getKeyFromIntegrations(server_base_url) {
+  async getKeyFromIntegrations() {
     return new Promise((resolve) => {
 
       const INTEGRATIONS_HTTPREQUEST = {
-        url: server_base_url + "/" + this.context.projectId + "/integration/name/qapla",
+        url: this.API_ENDPOINT + "/" + this.context.projectId + "/integration/name/qapla",
         headers: {
           'Content-Type': 'application/json',
           'Authorization': 'JWT ' + this.context.token

package/tiledeskChatbotPlugs/directives/DirSendEmail.js

@@ -14,26 +14,7 @@ class DirSendEmail {
     this.tdclient = context.tdclient;
     this.tdcache = context.tdcache;
     this.requestId = context.requestId;
-    this.log = context.log;
-    // let context =  {
-    //   projectId: projectId,
-    //   token: token,
-    //   supportRequest: supportRequest,
-    //   requestId: supportRequest.request_id,
-    //   TILEDESK_APIURL: API_URL,
-    //   TILEBOT_ENDPOINT:TILEBOT_ENDPOINT,
-    //   departmentId: depId,
-    //   tdcache: tdcache,
-    //   log: false
-    // }
-    // this.tdclient = new TiledeskClient({
-    //   projectId: context.projectId,
-    //   token: context.token,
-    //   APIURL: context.TILEDESK_APIURL,
-    //   APIKEY: "___",
-    //   log: context.log
-    // });
-    
+    this.log = context.log;    
   }
 
   execute(directive, callback) {

package/tiledeskChatbotPlugs/directives/DirSendWhatsapp.js

@@ -16,6 +16,7 @@ class DirSendWhatsapp {
     this.tdcache = this.context.tdcache;
     this.requestId = this.context.requestId;
     this.intentDir = new DirIntent(context);
+    this.API_ENDPOINT = this.context.API_ENDPOINT;
     this.log = context.log;
   }
 
@@ -73,12 +74,11 @@ class DirSendWhatsapp {
     payload.broadcast = false;
     
     const whatsapp_api_url_pre = process.env.WHATSAPP_ENDPOINT;
-    const server_base_url = process.env.API_URL || process.env.API_ENDPOINT;
 
     if (whatsapp_api_url_pre) {
       whatsapp_api_url = whatsapp_api_url_pre;
     } else {
-      whatsapp_api_url = server_base_url + "/modules/whatsapp/api"
+      whatsapp_api_url = this.API_ENDPOINT + "/modules/whatsapp/api"
     }
     if (this.log) { console.log("DirSendWhatsapp whatsapp_api_url: ", whatsapp_api_url); };