@tiledesk/tiledesk-tybot-connector 0.1.94 → 0.1.95

package/CHANGELOG.md

@@ -5,6 +5,10 @@
 available on:
  ▶️ https://www.npmjs.com/package/@tiledesk/tiledesk-tybot-connector
 
+### 0.1.95
+- added "chatbot" instance to DirectivesChatbotPlug instance created in index.js
+- Fix: missing key API_ENDPOINT in production
+
 ### 0.1.94
 - Fix: last_user_message on _tdInternal sender
 - Fix: missing filled question on GptTask Action

package/index.js

@@ -159,6 +159,7 @@ router.post('/ext/:botid', async (req, res) => {
       {
         reply: reply,
         directives: directives,
+        chatbot: chatbot,
         supportRequest: message.request,
         TILEDESK_API_ENDPOINT: APIURL,
         TILEBOT_ENDPOINT:process.env.TYBOT_ENDPOINT,

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@tiledesk/tiledesk-tybot-connector",
-  "version": "0.1.94",
+  "version": "0.1.95",
   "description": "Tiledesk Tybot connector",
   "main": "index.js",
   "scripts": {

package/tiledeskChatbotPlugs/DirectivesChatbotPlug.js

@@ -55,6 +55,7 @@ class DirectivesChatbotPlug {
     this.tdcache = config.cache;
     this.directives = config.directives;
     this.reply = config.reply;
+    this.chatbot = config.chatbot;
     // console.log("We have the support request:", JSON.stringify(this.supportRequest))
   }
 

package/tiledeskChatbotPlugs/directives/DirForm.js

@@ -0,0 +1,132 @@
+const { Filler } = require('../Filler');
+const { TiledeskChatbot } = require('../../models/TiledeskChatbot');
+const { DirIntent } = require('./DirIntent');
+const { DirLockIntent } = require('../tiledeskChatbotPlugs/directives/DirLockIntent');
+const { DirUnlockIntent } = require('../tiledeskChatbotPlugs/directives/DirUnlockIntent');
+
+class DirForm {
+  constructor(context) {
+    if (!context) {
+      throw new Error('context object is mandatory.');
+    }
+    this.context = context;
+    this.tdclient = context.tdclient;
+    this.tdcache = context.tdcache;
+    this.requestId = context.requestId;
+    this.intentDir = new DirIntent(context);
+    this.log = context.log;
+  }
+
+  execute(directive, callback) {
+    let action;
+    if (directive.action) {
+      action = directive.action;
+    }
+    else {
+      console.error("Incorrect directive:", JSON.stringify(directive));
+      callback();
+      return;
+    }
+    this.go(action, (stop) => {
+      if (this.log) {console.log("(webrequestv2, stop?", stop); }
+      callback(stop);
+    });
+  }
+
+  async go(action, callback) {
+    let intent_name = answerObj.intent_display_name
+    // THE FORM
+    // if (intent_name === "test_form_intent") {
+    //   answerObj.form = {
+    //     "cancelCommands": ['reset', 'cancel'],
+    //     "cancelReply": "Ok canceled!",
+    //     "fields": [
+    //       {
+    //         "name": "userFullname",
+    //         "type": "text",
+    //         "label": "What is your name?\n* Andrea\n* Marco\n* Mirco\n* Luca Leo"
+    //       },{
+    //         "name": "companyName",
+    //         "type": "text",
+    //         "label": "Thank you ${userFullname}! What is your Company name?\n* Tiledesk\n* Frontiere21"
+    //       },
+    //       {
+    //         "name": "userEmail",
+    //         "type": "text",
+    //         "regex": "/^(?=.{1,254}$)(?=.{1,64}@)[-!#$%&'*+/0-9=?A-Z^_`a-z{|}~]+(.[-!#$%&'*+/0-9=?A-Z^_`a-z{|}~]+)*@[A-Za-z0-9]([A-Za-z0-9-]{0,61}[A-Za-z0-9])?(.[A-Za-z0-9]([A-Za-z0-9-]{0,61}[A-Za-z0-9])?)+$/",
+    //         "label": "Hi ${userFullname} from ${companyName}\n\nJust one last question\n\nYour email 🙂\n* andrea@libero.it\n* andrea@tiledesk.com",
+    //         "errorLabel": "${userFullname} this email address is invalid\n\nCan you insert a correct email address?"
+    //       }
+    //     ]
+    //   };
+    // }
+    let intent_form = answerObj.form;
+    if (this.log) {
+      console.log("IntentForm.isValidForm(intent_form)", IntentForm.isValidForm(intent_form));
+    }
+    let clientUpdateUserFullname = null;
+    if (IntentForm.isValidForm(intent_form)) {
+      await this.lockIntent(this.requestId, intent_name);
+      const user_reply = message.text;
+      let form_reply = await this.execIntentForm(user_reply, intent_form);
+      // console.log("got form reply", form_reply)
+      if (!form_reply.canceled && form_reply.message) {
+        // console.log("Form replying for next field...");
+        if (this.log) {console.log("Sending form reply...", form_reply.message)}
+        // reply with this message (ex. please enter your fullname)
+        if (!form_reply.message.attributes) {
+          form_reply.message.attributes = {}
+        }
+        form_reply.message.attributes.fillParams = true;
+        form_reply.message.attributes.splits = true;
+        form_reply.message.attributes.markbot = true;
+        return form_reply.message;
+      }
+      else if (form_reply.end) {
+        if (this.log) {
+          console.log("FORM end.", );
+          console.log("unlocking intent for request:", this.requestId);
+          console.log("populate data on lead:", JSON.stringify(lead));
+        }
+        this.unlockIntent(this.requestId);
+        if (lead) {
+          this.populatePrechatFormAndLead(lead._id, this.requestId);
+        }
+        else {
+          if (this.log) {console.log("No lead. Skipping populatePrechatFormAndLead()");}
+        }
+        const all_parameters = await this.allParameters();
+        // if (this.log) {console.log("We have all_parameters:", all_parameters)};
+        if (all_parameters && all_parameters["userFullname"]) {
+          clientUpdateUserFullname = all_parameters["userFullname"];
+        }
+      }
+      else if (form_reply.canceled) {
+        console.log("Form canceled.");
+        if (this.log) {console.log("unlocking intent due to canceling, for request", this.requestId);}
+        this.unlockIntent(this.requestId);
+        if (this.log) {console.log("sending form 'cancel' reply...", form_reply.message)}
+        // reply with this message (ex. please enter your fullname)
+        if (!form_reply.message.attributes) {
+          form_reply.message.attributes = {}
+        }
+        form_reply.message.attributes.fillParams = true;
+        form_reply.message.attributes.splits = true;
+        form_reply.message.attributes.directives = true;
+        // // used by the Clients to get some info about the intent that generated this reply
+        // form_reply.message.attributes.intent_display_name = faq.intent_display_name;
+        // form_reply.message.attributes.intent_id = faq.intent_id;
+        return form_reply.message
+      }
+    }
+    // FORM END
+  }
+
+  async lockIntent(requestId, intent_name) {
+    // await this.tdcache.set("tilebot:requests:"  + requestId + ":locked", intent_name);
+    await DirLockIntent.lockIntent(this.tdcache, requestId, intent_name);
+  }
+
+}
+
+module.exports = { DirForm };

package/tiledeskChatbotPlugs/directives/DirGptTask.js

@@ -52,6 +52,14 @@ class DirGptTask {
         this.tdcache, this.requestId
       )
 
+      if (this.log) {
+        console.log("*** GPT PARTITA ***")
+        const all_parameters = await TiledeskChatbot.allParametersStatic(this.context.tdcache, this.context.requestId);
+        for (const [key, value] of Object.entries(all_parameters)) {
+          if (this.log) { console.log("(askgpt) request parameter:", key, "value:", value, "type:", typeof value) }
+        }
+      }
+
     // not necessary ?
     const filler = new Filler();
     const filled_question = filler.fill(action.question, requestVariables);
@@ -64,7 +72,8 @@ class DirGptTask {
       console.log("temperature: ", temperature);
     }
 
-    const kb_url = process.env.API_ENDPOINT + "/" + this.context.projectId + "/kbsettings";
+    const server_base_url = process.env.API_ENDPOINT || process.env.API_URL;
+    const kb_url = server_base_url + "/" + this.context.projectId + "/kbsettings";
     if (this.log) { console.log("ApiEndpoint URL: ", kb_url); }
     const KB_HTTPREQUEST = {
       url: kb_url,