@tiledesk/tiledesk-tybot-connector 0.1.21 → 0.1.23

package/tiledeskChatbotPlugs/directives/DirWhenOpen.js

@@ -0,0 +1,95 @@
+const { param } = require("express/lib/request");
+
+class DirWhenOpen {
+
+  constructor(config) {
+    if (!config.tdclient) {
+      throw new Error('config.tdclient (TiledeskClient) object is mandatory.');
+    }
+    this.tdclient = config.tdclient;
+    if (config.checkOpen == null || config.checkOpen === true) {
+      // null => defaults to checkOpen
+      this.checkOpen = true;  
+    }
+    else {
+      this.checkOpen = false;
+    }
+    this.log = config.log;
+  }
+
+  execute(directive, directives, current_directive_index, callback) {
+    this.tdclient.openNow((err, result) => {
+      if (this.log) {console.log("openNow():", result);}
+      if (err) {
+        console.error("Agent in DirWhenOpen Error:", err);
+        callback();
+        return;
+      }
+      else {
+        if (directive.parameter) {
+          if (result && result.isopen && this.checkOpen) {
+            if (this.log) {console.log("execute the action on 'open'");}
+            let directive_to_execute = this.directiveFromParameter(directive.parameter);
+            if (this.log) {console.log("directive_to_execute:", directive_to_execute);}
+            if (directive_to_execute) {
+              directives.splice(current_directive_index + 1, 0, directive_to_execute);
+            }
+            callback();
+            return;
+          }
+          
+          if (result && !result.isopen && this.checkOpen === false) {
+            if (this.log) {console.log("execute the action on 'closed'");}
+            let directive_to_execute = this.directiveFromParameter(directive.parameter);
+            if (directive_to_execute) {
+              directives.splice(current_directive_index + 1, 0, directive_to_execute);
+            }
+            callback();
+            return;
+          }
+          if (this.log) {
+            console.log("condition is checkOpen:", this.checkOpen);
+            console.log("result.isopen:", result.isopen);
+            console.log("condition not matched!");
+          }
+          callback();
+        }
+        else {
+          if (this.log) {console.log("no directive to execute.");}
+          callback();
+        }
+      }
+    });
+  }
+
+  directiveFromParameter(parameter) {
+    const DIRECTIVE_PREFIX = "_td";
+    const AGENT_DIRECTIVE_CMD = "\\agent"
+    const directive_pattern = /((\\{1}_td[a-zA-Z_0-9]*)|(\\agent))[ ]*(.*)[\r\n]*/m;
+    let match = null;
+    let directive = null;
+    match = directive_pattern.exec(parameter);
+    if (match && match.length >= 1) {
+      let final_msg_text = parameter.substring(0, match.index) + parameter.substring(match.index + match[0].length);
+      if (match.length >= 2) {
+        let directive_name = match[1];
+        if (directive_name !== AGENT_DIRECTIVE_CMD) {
+          // REMOVES THE "DIRECTIVE_PREFIX" from the directive name
+          directive_name = match[1].substring(DIRECTIVE_PREFIX.length + 1)
+        }
+        else if (directive_name === AGENT_DIRECTIVE_CMD) {
+          directive_name = this.AGENT_DIRECTIVE
+        }
+        directive = {
+          name: directive_name
+        };
+        if (match[1] !== AGENT_DIRECTIVE_CMD && match.length >= 5 && match[4] && match[4].trim().length > 0) {
+          directive.parameter = match[4];
+        }
+      }
+    }
+    return directive;
+  }
+}
+
+module.exports = { DirWhenOpen };

package/tiledeskChatbotPlugs/directives/Directives.js

@@ -12,6 +12,9 @@ class Directives {
   static WHEN_NO_AVAILABLE_AGENTS = "whennoavailableagents";
   static WHEN_OFFLINE_HOURS = "whenofflinehours"; // adds a message on top of the original message when offline hours opts: --replace
   //static WHEN_OFFLINE_HOURS_REPLACE_MESSAGE = "whenofflinehoursreplacemessage"; // REMOVE
+  static DISABLE_INPUT_TEXT = "disableinputtext";
+  static WHEN_OPEN = "whenopen";
+  static WHEN_CLOSED = "whenclosed";
   static DEFLECT_TO_HELP_CENTER = "deflecttohelpcenter";
   static WAIT = "wait";
   static LOCK_INTENT = "lockintent";

package/tiledeskChatbotPlugs/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@tiledesk/tiledesk-chatbot-plugs",
-  "version": "0.1.8",
+  "version": "0.1.9",
   "description": "Tiledesk Chatbot Plugs",
   "engines": {
     "node": ">=12.x"

package/models/MongoDBIntentsDataSource.js

@@ -1,22 +0,0 @@
-class StaticIntentsQueryAdapter {
-
-  constructor() {
-  }
-  
-  async getByExactMatch(text) {
-    const intent_display_name = questions_intent[text];
-    if (intent_display_name) {
-      return intents[intent_display_name];
-    }
-    return null;
-  }
-
-  async getByNLP(text) {
-    return getByExactMatch(text);
-  }
-
-  async getByIntentName(intentName) {
-    return questions_intent[text];
-  }
-  
-}

package/models/StaticIntentsDataSource.js

@@ -1,110 +0,0 @@
-class StaticIntentsDataSource {
-
-  constructor(intentsDataSource) {
-    if (intentsDataSource) {
-      this.intentsDataSource = intentsDataSource;
-    }
-    else {
-      this.intentsDataSource = defaultIntentsSataSource;
-    }
-  }
-  
-  async getByExactMatch(text) {
-    const intent_display_name = questions_intent[text];
-    if (intent_display_name) {
-      return intents[intent_display_name];
-    }
-    return null;
-  }
-
-  async getByNLP(text) {
-    return getByExactMatch(text);
-  }
-
-  async getByIntentName(intentName) {
-    return questions_intent[text];
-  }
-  
-}
-
-const defaultIntentsSataSource = {
-  "intents" = {
-    "intent1": {
-      intent_display_name: "intent1",
-      questions: [
-        "intent1 question1",
-        "intent1 question2"
-      ],
-      answer: "reply to intent1"
-    },
-    "intent2": {
-      intent_display_name: "intent1",
-      questions: [
-        "intent2 question1",
-        "intent2 question2"
-      ],
-      answer: "reply to intent2"
-    },
-    "intent3": {
-      intent_display_name: "intent3",
-      questions: [
-        "intent3 question1",
-        "intent3 question2"
-      ],
-      answer: "reply to intent3"
-    }
-  },
-  "questions_intent": {
-  
-    "intent1 question1": "intent1",
-    "intent1 question2": "intent1",
-    
-    "intent2 question1": "intent2",
-    "intent2 question2": "intent2",
-  
-    "intent3 question1": "intent3",
-    "intent3 question2": "intent3"
-  }
-}
-
-    
-const intents = {
-  "intent1": {
-    intent_display_name: "intent1",
-    questions: [
-      "intent1 question1",
-      "intent1 question2"
-    ],
-    answer: "reply to intent1"
-  },
-  "intent2": {
-    intent_display_name: "intent1",
-    questions: [
-      "intent2 question1",
-      "intent2 question2"
-    ],
-    answer: "reply to intent2"
-  },
-  "intent3": {
-    intent_display_name: "intent3",
-    questions: [
-      "intent3 question1",
-      "intent3 question2"
-    ],
-    answer: "reply to intent3"
-  }
-}
-
-const questions_intent = {
-  
-  "intent1 question1": "intent1",
-  "intent1 question2": "intent1",
-  
-  "intent2 question1": "intent2",
-  "intent2 question2": "intent2",
-
-  "intent3 question1": "intent3",
-  "intent3 question2": "intent3"
-}
-
-module.exports = { StaticIntentsDataSource }

package/test/chatbot_query_test.js_

@@ -1,41 +0,0 @@
-var assert = require('assert');
-const { ExtUtil } = require('../ExtUtil');
-const { DirectivesChatbotPlug } = require('../tiledeskChatbotPlugs/DirectivesChatbotPlug');
-const supportRequest = require('./support_request.js').request;
-
-describe('MessagePipeline', function() {
-   
-        it('test directives and splits', async () => {
-            const message_text = `message1
-
-message2
-* button1
-\\_tdWait`;
-            const answer = {
-                text: message_text,
-                attributes: {
-                    splits: true,
-                    directives: true,
-                    markbot: true,
-                    disableInputMessage: true,
-                    inputMessagePlaceholder: 'Compile the form before proceeding'
-                }
-            }
-            let directivesPlug = new DirectivesChatbotPlug({supportRequest: supportRequest, TILEDESK_API_ENDPOINT: "APIURL", token: "token", log: false, HELP_CENTER_API_ENDPOINT: "HELP_CENTER_API_ENDPOINT"});
-            const bot_answer = await ExtUtil.execPipelineExt(supportRequest, answer, directivesPlug, null, false);
-            console.log("bot as obj", bot_answer);
-            console.log("bot", JSON.stringify(bot_answer));
-            assert.strictEqual(bot_answer.text, "message1\n\nmessage2");
-            assert(bot_answer.attributes.commands != null);
-            assert(bot_answer.attributes.commands.length == 3);
-
-            console.log("Directives:", directivesPlug.directives)
-            assert(directivesPlug.directives != null);
-            assert(directivesPlug.directives.length == 1);
-            assert(directivesPlug.directives[0].name.toLowerCase() == "wait");
-        });
-    
-});
-
-
-