@tiledesk/tiledesk-tybot-connector 0.1.16 → 0.1.18

package/CHANGELOG.md

@@ -1,10 +1,17 @@
 # Tiledesk tybotRoute
 
-**npm @tiledesk/tiledesk-tybot-connector@0.1.16**
+**npm @tiledesk/tiledesk-tybot-connector@0.1.18**
 
 available on:
  ▶️ https://www.npmjs.com/package/@tiledesk/tiledesk-tybot-connector
 
+### 0.1.18
+- removed support for CACHE_ENABLED.
+- Redis is now mandatory: settings.REDIS_PORT, settings.REDIS_HOST are mandatory. settings.REDIS_PASSWORD is optional
+
+### 0.1.17
+- removed deprecated files
+
 ### 0.1.16
 - added Redis support to share some parameters (message.requestId, message.projectId) with Apps
 

package/README.md

@@ -0,0 +1,2 @@
+# tiledesk-chatbot-nodejs-route
+

package/index.js

@@ -85,11 +85,11 @@ router.post('/ext/:botid', async (req, res) => {
 
   const parameters_key = "tilebot:requests:" + requestId + ":parameters";
   await chatbot.addParameter(requestId, "tdMessageId", messageId);
-  all_params = await chatbot.allParameters(requestId);
-  console.log("Allparams", all_params);
-  let reply = await chatbot.replyTo(message);
+  //all_params = await chatbot.allParameters(requestId);
+  //console.log("Allparams", all_params);
+  let reply = await chatbot.replyToMessage(message);
   reply.triggeredByMessageId = messageId;
-  console.log("reply ok", reply);
+  //console.log("reply ok", reply);
   let extEndpoint = `${APIURL}/modules/tilebot/`;
   if (process.env.TYBOT_ENDPOINT) {
     extEndpoint = `${process.env.TYBOT_ENDPOINT}`;
@@ -582,16 +582,19 @@ function startApp(settings, completionCallback) {
   console.log("Starting Tybot with Settings:", settings);
 
   if (!settings.MONGODB_URI) {
-    throw new Error("settings.MONGODB_URI is mandatory.");
+    throw new Error("settings.MONGODB_URI is mandatory");
   }
   if (!settings.API_ENDPOINT) {
-    throw new Error("settings.API_ENDPOINT is mandatory.");
+    throw new Error("settings.API_ENDPOINT is mandatory");
   }
   else {
     APIURL = settings.API_ENDPOINT;
     console.log("(Tybot) settings.API_ENDPOINT:", APIURL);
   }
-  if (settings.REDIS_HOST && settings.REDIS_PORT && settings.CACHE_ENABLED) {
+  if (!settings.REDIS_HOST && !settings.REDIS_PORT) {
+    throw new Error("settings.REDIS_HOST && settings.REDIS_PORT are mandatory");
+  }
+  else { // (settings.REDIS_HOST && settings.REDIS_PORT) { // && settings.CACHE_ENABLED) {
     tdcache = new TdCache({
       host: settings.REDIS_HOST,
       port: settings.REDIS_PORT,

package/models/IntentForm.js

@@ -52,7 +52,7 @@ class IntentForm {
     }
   */
   async getMessage(user_text) {
-    console.log("get message:", user_text)
+    //console.log("get message:", user_text)
     if (
     this.form &&
     this.form.cancelCommands &&

package/models/MongoDBIntentsDataSource.js

@@ -0,0 +1,22 @@
+class StaticIntentsQueryAdapter {
+
+  constructor() {
+  }
+  
+  async getByExactMatch(text) {
+    const intent_display_name = questions_intent[text];
+    if (intent_display_name) {
+      return intents[intent_display_name];
+    }
+    return null;
+  }
+
+  async getByNLP(text) {
+    return getByExactMatch(text);
+  }
+
+  async getByIntentName(intentName) {
+    return questions_intent[text];
+  }
+  
+}

package/models/StaticIntentsDataSource.js

@@ -0,0 +1,110 @@
+class StaticIntentsDataSource {
+
+  constructor(intentsDataSource) {
+    if (intentsDataSource) {
+      this.intentsDataSource = intentsDataSource;
+    }
+    else {
+      this.intentsDataSource = defaultIntentsSataSource;
+    }
+  }
+  
+  async getByExactMatch(text) {
+    const intent_display_name = questions_intent[text];
+    if (intent_display_name) {
+      return intents[intent_display_name];
+    }
+    return null;
+  }
+
+  async getByNLP(text) {
+    return getByExactMatch(text);
+  }
+
+  async getByIntentName(intentName) {
+    return questions_intent[text];
+  }
+  
+}
+
+const defaultIntentsSataSource = {
+  "intents" = {
+    "intent1": {
+      intent_display_name: "intent1",
+      questions: [
+        "intent1 question1",
+        "intent1 question2"
+      ],
+      answer: "reply to intent1"
+    },
+    "intent2": {
+      intent_display_name: "intent1",
+      questions: [
+        "intent2 question1",
+        "intent2 question2"
+      ],
+      answer: "reply to intent2"
+    },
+    "intent3": {
+      intent_display_name: "intent3",
+      questions: [
+        "intent3 question1",
+        "intent3 question2"
+      ],
+      answer: "reply to intent3"
+    }
+  },
+  "questions_intent": {
+  
+    "intent1 question1": "intent1",
+    "intent1 question2": "intent1",
+    
+    "intent2 question1": "intent2",
+    "intent2 question2": "intent2",
+  
+    "intent3 question1": "intent3",
+    "intent3 question2": "intent3"
+  }
+}
+
+    
+const intents = {
+  "intent1": {
+    intent_display_name: "intent1",
+    questions: [
+      "intent1 question1",
+      "intent1 question2"
+    ],
+    answer: "reply to intent1"
+  },
+  "intent2": {
+    intent_display_name: "intent1",
+    questions: [
+      "intent2 question1",
+      "intent2 question2"
+    ],
+    answer: "reply to intent2"
+  },
+  "intent3": {
+    intent_display_name: "intent3",
+    questions: [
+      "intent3 question1",
+      "intent3 question2"
+    ],
+    answer: "reply to intent3"
+  }
+}
+
+const questions_intent = {
+  
+  "intent1 question1": "intent1",
+  "intent1 question2": "intent1",
+  
+  "intent2 question1": "intent2",
+  "intent2 question2": "intent2",
+
+  "intent3 question1": "intent3",
+  "intent3 question2": "intent3"
+}
+
+module.exports = { StaticIntentsDataSource }

package/models/TiledeskChatbot.js

@@ -21,7 +21,7 @@ class TiledeskChatbot {
     this.log = config.log;
   }
   
-  async replyTo(message, callback) {
+  async replyToMessage(message, callback) {
     return new Promise( async (resolve, reject) => {
 
       const bot = await Faq_kb.findById(this.botId).select('+secret').exec();
@@ -39,7 +39,8 @@ class TiledeskChatbot {
         });
         const faqs = await tdclient.getIntents(this.botId, locked_intent, 0, 0, null);
         if (this.log) {console.log("locked intent. got faqs", faqs)}
-        resolve(this.execFaq(faqs, this.botId, message, bot));
+        let reply = await this.execIntent(faqs, this.botId, message, bot);
+        resolve(reply);
         return;
       }
       // CREATE TOKEN
@@ -74,8 +75,10 @@ class TiledeskChatbot {
           return console.error("Error getting faq object.", err);
         }
         if (faqs && faqs.length > 0 && faqs[0].answer) {
-          if (this.log) {console.log("EXACT MATCH FAQ:", faqs[0]);}
-          resolve(this.execFaq(faqs, this.botId, message, bot)); // bot_token
+          if (this.log) {console.log("EXACT MATCH OR ACTION FAQ:", faqs[0]);}
+          let reply = await this.execIntent(faqs, this.botId, message, bot);
+          resolve(reply);
+          //resolve(this.execIntent(faqs, this.botId, message, bot)); // bot_token
         }
         else { // FULL TEXT
           if (this.log) {console.log("NLP decode intent...");}
@@ -99,13 +102,15 @@ class TiledeskChatbot {
               console.error("Error:", err);
             }
             if (faqs && faqs.length > 0 && faqs[0].answer) {
-              resolve(this.execFaq(faqs, this.botId, message, bot)); // bot_token
+              let reply = await this.execIntent(faqs, this.botId, message, bot);
+              resolve(reply);
             }
             else {
               // fallback
               const fallbackIntent = await this.getIntentByDisplayName("defaultFallback", bot);
               const faqs = [fallbackIntent];
-              resolve(this.execFaq(faqs, this.botId, message, bot)); // bot_token
+              let reply = await this.execIntent(faqs, this.botId, message, bot);
+              resolve(reply); // bot_token
             }
           });
         }
@@ -133,7 +138,7 @@ class TiledeskChatbot {
     });
   }
 
-  async execFaq(faqs, botId, message, bot) {
+  async execIntent(faqs, botId, message, bot) {
     answerObj = faqs[0];
     let sender = 'bot_' + botId;
     var answerObj;
@@ -164,7 +169,7 @@ class TiledeskChatbot {
       ENDPOINT: extEndpoint,
       log: this.log
     });
-    console.log("the form...")
+    //console.log("the form...")
     
     // THE FORM
     
@@ -200,10 +205,10 @@ class TiledeskChatbot {
       const user_reply = message.text;
       //const intent_answer = answerObj.answer; //req.body.payload.text;
       let form_reply = await this.execIntentForm(user_reply, intent_form);
-      console.log("got form reply", form_reply)
+      //console.log("got form reply", form_reply)
       //if (form_reply_message) {
       if (!form_reply.canceled && form_reply.message) {
-        console.log("Form replying for next field...");
+        //console.log("Form replying for next field...");
         if (this.log) {console.log("Sending form reply...", form_reply.message)}
         // reply with this message (ex. please enter your fullname)
         if (!form_reply.message.attributes) {
@@ -219,8 +224,11 @@ class TiledeskChatbot {
         //return;
       }
       else if (form_reply.end) {
-        console.log("Form end.");
-        if (this.log) {console.log("unlocking intent for request", requestId);}
+        //console.log("Form end.");
+        if (this.log) {
+          console.log("Form end.");
+          console.log("Unlocking intent for request", requestId);
+        }
         this.unlockIntent(requestId);
         this.populatePrechatFormAndLead(message);
       }
@@ -241,7 +249,7 @@ class TiledeskChatbot {
         //});
         //return;
       }
-      console.log("form_reply is", form_reply)
+      //console.log("form_reply is", form_reply)
     }
   
     // FORM END
@@ -256,7 +264,7 @@ class TiledeskChatbot {
       token: this.token
     };
 
-    console.log("the static_bot_answer...")
+    //console.log("the static_bot_answer...")
     const static_bot_answer = { // static design of the chatbot reply
       //type: answerObj.type,
       text: answerObj.answer,
@@ -299,12 +307,11 @@ class TiledeskChatbot {
     static_bot_answer.attributes.markbot = true;
     static_bot_answer.attributes.fillParams = true;
     static_bot_answer.attributes.webhook = answerObj.webhook_enabled;
-  
+
     // exec webhook (only)
     const bot_answer = await this.execPipeline(static_bot_answer, message, bot, context, this.token);
     
     //bot_answer.text = await fillWithRequestParams(bot_answer.text, requestId); // move to "ext" pipeline
-    console.log("returning answer", bot_answer)
     return bot_answer;
     
     /*apiext.sendSupportMessageExt(bot_answer, projectId, requestId, token, () => {