@tiledesk/tiledesk-server 2.2.38 → 2.3.1-8.1

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Files changed (97) hide show
  1. package/CHANGELOG.md +121 -0
  2. package/LICENSE +14 -657
  3. package/README.md +36 -21
  4. package/app.js +35 -62
  5. package/channels/chat21/chat21Handler.js +18 -3
  6. package/channels/chat21/chat21WebHook.js +31 -15
  7. package/channels/chat21/package-lock.json +663 -706
  8. package/channels/chat21/package.json +2 -2
  9. package/config/labels/widget.json +320 -0
  10. package/deploy.sh +2 -0
  11. package/event/botEvent.js +1 -1
  12. package/event/subscriptionEvent.js +11 -0
  13. package/fonts/Roboto-Italic.ttf +0 -0
  14. package/fonts/Roboto-Medium.ttf +0 -0
  15. package/fonts/Roboto-MediumItalic.ttf +0 -0
  16. package/fonts/Roboto-Regular.ttf +0 -0
  17. package/middleware/ipFilter.js +220 -0
  18. package/middleware/passport.js +11 -2
  19. package/models/lead.js +2 -0
  20. package/models/project.js +10 -0
  21. package/models/project_user.js +4 -0
  22. package/models/request.js +50 -12
  23. package/models/subscriptionLog.js +34 -0
  24. package/models/tagLibrary.js +42 -0
  25. package/package.json +6 -11
  26. package/pubmodules/activities/activityArchiver.js +314 -0
  27. package/pubmodules/activities/index.js +3 -0
  28. package/pubmodules/activities/models/activity.js +88 -0
  29. package/pubmodules/activities/routes/activity.js +710 -0
  30. package/pubmodules/activities/test/activityRoute.js +85 -0
  31. package/pubmodules/analytics/analytics.js +1719 -0
  32. package/pubmodules/analytics/index.js +3 -0
  33. package/pubmodules/canned/cannedResponse.js +55 -0
  34. package/pubmodules/canned/cannedResponseRoute.js +163 -0
  35. package/pubmodules/canned/index.js +3 -0
  36. package/pubmodules/emailNotification/requestNotification.js +215 -28
  37. package/pubmodules/events/eventRoute.js +37 -7
  38. package/pubmodules/messageActions/messageActionsInterceptor.js +4 -2
  39. package/pubmodules/pubModulesManager.js +140 -7
  40. package/pubmodules/rasa/index.js +8 -1
  41. package/pubmodules/rasa/listener.js +30 -9
  42. package/pubmodules/rules/conciergeBot.js +4 -4
  43. package/pubmodules/scheduler/tasks/closeAgentUnresponsiveRequestTask.js +3 -1
  44. package/pubmodules/scheduler/tasks/closeBotUnresponsiveRequestTask.js +5 -3
  45. package/pubmodules/tilebot/index.js +11 -0
  46. package/pubmodules/tilebot/listener.js +69 -0
  47. package/pubmodules/trigger/default.js +271 -0
  48. package/pubmodules/trigger/event/actionEventEmitter.js +10 -0
  49. package/pubmodules/trigger/event/flowEventEmitter.js +10 -0
  50. package/pubmodules/trigger/event/triggerEventEmitter.js +10 -0
  51. package/pubmodules/trigger/index.js +3 -0
  52. package/pubmodules/trigger/models/trigger.js +149 -0
  53. package/pubmodules/trigger/rulesTrigger.js +1181 -0
  54. package/pubmodules/trigger/start.js +118 -0
  55. package/pubmodules/trigger/triggerRoute.js +150 -0
  56. package/routes/auth.js +7 -2
  57. package/routes/department.js +51 -0
  58. package/routes/faq.js +7 -0
  59. package/routes/faq_kb.js +1 -1
  60. package/routes/group.js +140 -0
  61. package/routes/lead.js +24 -1
  62. package/routes/message.js +6 -3
  63. package/routes/project.js +118 -0
  64. package/routes/project_user.js +9 -0
  65. package/routes/public-request.js +280 -2
  66. package/routes/request.js +124 -17
  67. package/routes/subscription.js +140 -0
  68. package/routes/tag.js +138 -0
  69. package/routes/user-request.js +3 -2
  70. package/routes/users.js +1 -1
  71. package/routes/widget.js +80 -3
  72. package/routes/widgetLoader.js +31 -0
  73. package/services/banUserNotifier.js +86 -0
  74. package/services/emailService.js +189 -11
  75. package/services/faqBotHandler.js +2 -2
  76. package/services/faqBotSupport.js +0 -1
  77. package/services/faqService.js +2 -2
  78. package/services/geoService.js +30 -4
  79. package/services/leadService.js +2 -0
  80. package/services/modulesManager.js +16 -182
  81. package/services/requestService.js +364 -6
  82. package/services/subscriptionNotifier.js +485 -0
  83. package/template/email/assignedEmailMessage.html +1 -1
  84. package/template/email/assignedRequest.html +1 -1
  85. package/template/email/newMessage.html +1 -1
  86. package/template/email/newMessageFollower.html +236 -0
  87. package/template/email/passwordChanged.html +1 -1
  88. package/template/email/pooledEmailMessage.html +1 -1
  89. package/template/email/pooledRequest.html +1 -1
  90. package/template/email/resetPassword.html +2 -2
  91. package/template/email/ticket.html +1 -1
  92. package/test/cannedRoute.js +166 -0
  93. package/test/messageRoute.js +69 -0
  94. package/test/requestService.js +3 -1
  95. package/utils/orgUtil.js +3 -3
  96. package/views/messages.jade +2 -2
  97. package/websocket/webSocketServer.js +23 -5
@@ -28,16 +28,10 @@ if (licenseKey) {
28
28
 
29
29
  class ModulesManager {
30
30
 
31
- constructor() {
32
- this.trigger = undefined;
33
- this.triggerRoute = undefined;
31
+ constructor() {
34
32
  this.stripe = undefined;
35
33
  this.graphql = undefined;
36
- this.analyticsRoute = undefined;
37
- this.resthookRoute = undefined;
38
- this.elasticIndexer = undefined;
39
- this.activityArchiver = undefined;
40
- this.activityRoute = undefined;
34
+ this.elasticIndexer = undefined;
41
35
  this.facebookRoute = undefined;
42
36
  this.jwthistoryArchiver = undefined;
43
37
  this.jwthistoryRoute = undefined;
@@ -47,12 +41,10 @@ class ModulesManager {
47
41
  this.routingQueue = undefined;
48
42
  this.queue = undefined;
49
43
  this.cache = undefined;
50
- this.cannedResponseRoute = undefined;
51
- this.tagRoute = undefined;
52
- this.groupsRoute = undefined;
53
44
  this.visitorCounterRoute = undefined;
54
45
  this.visitorCounterMiddleware = undefined;
55
46
  this.widgetsRoute = undefined;
47
+ this.enterprise = undefined;
56
48
  }
57
49
 
58
50
  injectBefore(app) {
@@ -106,50 +98,16 @@ class ModulesManager {
106
98
  useUnderProjects(app) {
107
99
  var that = this;
108
100
  winston.debug("ModulesManager using controllers");
109
-
110
-
111
- if (this.triggerRoute) {
112
- app.use('/:projectid/modules/triggers', [passport.authenticate(['basic', 'jwt'], { session: false }), validtoken, roleChecker.hasRole('admin')], this.triggerRoute);
113
- winston.info("ModulesManager trigger controller loaded");
114
- }
115
-
116
- if (this.analyticsRoute) {
117
- app.use('/:projectid/analytics', [passport.authenticate(['basic', 'jwt'], { session: false }), validtoken, roleChecker.hasRole('agent')], this.analyticsRoute);
118
- winston.info("ModulesManager analytics controller loaded");
119
- }
120
-
121
- if (this.resthookRoute) {
122
- app.use('/:projectid/subscriptions', [passport.authenticate(['basic', 'jwt'], { session: false }), validtoken, roleChecker.hasRole('admin')], this.resthookRoute);
123
- winston.info("ModulesManager subscriptions controller loaded");
124
- }
125
-
126
- if (this.activityRoute) {
127
- app.use('/:projectid/activities', [passport.authenticate(['basic', 'jwt'], { session: false }), validtoken, roleChecker.hasRole('admin')], this.activityRoute);
128
- winston.info("ModulesManager activities controller loaded");
129
- }
130
-
101
+
102
+
103
+
131
104
 
132
105
  if (this.requestHistoryRoute) {
133
106
  app.use('/:projectid/requests/:request_id/history', [passport.authenticate(['basic', 'jwt'], { session: false }), validtoken, roleChecker.hasRoleOrTypes(null, ['subscription'])] , this.requestHistoryRoute);
134
107
  winston.info("ModulesManager requestHistory controller loaded");
135
108
  }
136
109
 
137
-
138
- if (this.cannedResponseRoute) {
139
- app.use('/:projectid/canned', [passport.authenticate(['basic', 'jwt'], { session: false }), validtoken, roleChecker.hasRole('agent')], this.cannedResponseRoute);
140
- winston.info("ModulesManager canned controller loaded");
141
- }
142
-
143
- if (this.tagRoute) {
144
- app.use('/:projectid/tags', [passport.authenticate(['basic', 'jwt'], { session: false }), validtoken, roleChecker.hasRole('agent')], this.tagRoute);
145
- winston.info("ModulesManager tag controller loaded");
146
- }
147
-
148
- if (this.groupsRoute) {
149
- app.use('/:projectid/groups', [passport.authenticate(['basic', 'jwt'], { session: false }), validtoken, roleChecker.hasRole('admin')], this.groupsRoute);
150
- winston.info("ModulesManager group controller loaded");
151
- }
152
-
110
+
153
111
 
154
112
 
155
113
  if (this.visitorCounterRoute) {
@@ -174,20 +132,21 @@ class ModulesManager {
174
132
 
175
133
 
176
134
  try {
177
- this.trigger = require('@tiledesk-ent/tiledesk-server-triggers').start;
178
- winston.debug("this.trigger:"+ this.trigger);
179
- this.triggerRoute = require('@tiledesk-ent/tiledesk-server-triggers').triggerRoute;
180
- winston.debug("this.triggerRoute:"+ this.triggerRoute);
181
- winston.info("ModulesManager trigger initialized");
135
+ this.enterprise = require('@tiledesk-ent/tiledesk-server-enterprise');
136
+ winston.debug("this.enterprise:"+ this.enterprise);
137
+ winston.info("ModulesManager enterprise initialized");
182
138
  } catch(err) {
183
139
  if (err.code == 'MODULE_NOT_FOUND') {
184
- winston.info("ModulesManager init trigger module not found");
140
+ winston.info("ModulesManager init enterprise module not found");
185
141
  }else {
186
- winston.error("ModulesManager error initializing init trigger module", err);
142
+ winston.error("ModulesManager error initializing init enterprise module", err);
187
143
  }
188
144
  }
189
145
 
190
146
 
147
+
148
+
149
+
191
150
  try {
192
151
  this.stripe = require('@tiledesk-ent/tiledesk-server-payments').stripeRoute;
193
152
  winston.info("ModulesManager stripe initialized");
@@ -198,51 +157,6 @@ class ModulesManager {
198
157
  winston.error("ModulesManager error initializing init stripe module", err);
199
158
  }
200
159
  }
201
-
202
- try {
203
- this.resthookRoute = require('@tiledesk-ent/tiledesk-server-resthook').resthookRoute;
204
- winston.debug("this.resthookRoute:"+ this.resthookRoute);
205
- this.subscriptionNotifier = require('@tiledesk-ent/tiledesk-server-resthook').subscriptionNotifier;
206
- // this.subscriptionNotifier.start();
207
- winston.info("ModulesManager resthook initialized");
208
- } catch(err) {
209
- if (err.code == 'MODULE_NOT_FOUND') {
210
- winston.info("ModulesManager init resthookRoute module not found");
211
- }else {
212
- winston.error("ModulesManager error initializing init resthook module", err);
213
- }
214
- }
215
-
216
-
217
- try {
218
- this.analyticsRoute = require('@tiledesk-ent/tiledesk-server-analytics').analyticsRoute;
219
- winston.debug("this.analyticsRoute:"+ this.analyticsRoute);
220
- winston.info("ModulesManager analyticsRoute initialized");
221
- } catch(err) {
222
- if (err.code == 'MODULE_NOT_FOUND') {
223
- winston.info("ModulesManager init analytics module not found");
224
- }else {
225
- winston.error("ModulesManager error initializing init analytics module", err);
226
- }
227
- }
228
-
229
-
230
- try {
231
- this.activityArchiver = require('@tiledesk-ent/tiledesk-server-activities').activityArchiver;
232
- // this.activityArchiver.listen();
233
- winston.debug("this.activityArchiver:"+ this.activityArchiver);
234
-
235
- this.activityRoute = require('@tiledesk-ent/tiledesk-server-activities').activityRoute;
236
- winston.debug("this.activityRoute:"+ this.activityRoute);
237
-
238
- winston.info("ModulesManager activities initialized");
239
- } catch(err) {
240
- if (err.code == 'MODULE_NOT_FOUND') {
241
- winston.info("ModulesManager init activities module not found");
242
- }else {
243
- winston.error("ModulesManager error initializing init activities module", err);
244
- }
245
- }
246
160
 
247
161
 
248
162
 
@@ -344,70 +258,8 @@ class ModulesManager {
344
258
  }
345
259
  }
346
260
 
347
- try {
348
- this.cannedResponseRoute = require('@tiledesk-ent/tiledesk-server-canned').cannedResponseRoute;
349
- winston.debug("this.cannedResponseRoute:"+ this.cannedResponseRoute);
350
- winston.info("ModulesManager cannedResponseRoute initialized");
351
- } catch(err) {
352
- if (err.code == 'MODULE_NOT_FOUND') {
353
- winston.info("ModulesManager init canned module not found");
354
- }else {
355
- winston.error("ModulesManager error initializing init canned module", err);
356
- }
357
- }
358
-
359
- try {
360
- this.tagRoute = require('@tiledesk-ent/tiledesk-server-tags').tagRoute;
361
- winston.debug("this.tagRoute:"+ this.tagRoute);
362
- winston.info("ModulesManager tagRoute initialized");
363
- } catch(err) {
364
- if (err.code == 'MODULE_NOT_FOUND') {
365
- winston.info("ModulesManager init tag module not found");
366
- }else {
367
- winston.error("ModulesManager error initializing init tag module", err);
368
- }
369
- }
370
-
371
- try {
372
- this.groupsRoute = require('@tiledesk-ent/tiledesk-server-groups').groupsRoute;
373
- winston.debug("this.groupsRoute:"+ this.groupsRoute);
374
- winston.info("ModulesManager groupsRoute initialized");
375
- } catch(err) {
376
- if (err.code == 'MODULE_NOT_FOUND') {
377
- winston.info("ModulesManager init group module not found");
378
- }else {
379
- winston.error("ModulesManager error initializing init group module", err);
380
- }
381
- }
382
-
383
261
 
384
-
385
- if (config && config.routes && config.routes.departmentsRoute) {
386
- try {
387
- require('@tiledesk-ent/tiledesk-server-departments').ext(config.routes.departmentsRoute, config.passport);
388
- winston.info("ModulesManager departmentsRoute initialized");
389
- } catch(err) {
390
- if (err.code == 'MODULE_NOT_FOUND') {
391
- winston.info("ModulesManager init departments module not found");
392
- }else {
393
- winston.error("ModulesManager error initializing init departments module", err);
394
- }
395
- }
396
- }
397
-
398
- if (config && config.routes && config.routes.projectsRoute) {
399
- try {
400
- require('@tiledesk-ent/tiledesk-server-mt').ext(config.routes.projectsRoute, config.passport);
401
- winston.info("ModulesManager mt initialized");
402
- } catch(err) {
403
- if (err.code == 'MODULE_NOT_FOUND') {
404
- winston.info("ModulesManager init mt module not found");
405
- }else {
406
- winston.error("ModulesManager error initializing init mt module", err);
407
- }
408
- }
409
- }
410
-
262
+
411
263
  try {
412
264
  this.visitorCounterRoute = require('@tiledesk-ent/tiledesk-server-visitorcounter').add(config.express);
413
265
  winston.debug("this.visitorCounterRoute:"+ this.visitorCounterRoute);
@@ -459,24 +311,6 @@ class ModulesManager {
459
311
 
460
312
  start() {
461
313
 
462
- // stampa log
463
- if (this.subscriptionNotifier) {
464
- try {
465
- this.subscriptionNotifier.start();
466
- winston.info("ModulesManager subscriptionNotifier started");
467
- } catch(err) {
468
- winston.info("ModulesManager error starting subscriptionNotifier module", err);
469
- }
470
- }
471
-
472
- if (this.activityArchiver) {
473
- try {
474
- this.activityArchiver.listen();
475
- winston.info("ModulesManager activityArchiver started");
476
- } catch(err) {
477
- winston.info("ModulesManager error starting activityArchiver module", err);
478
- }
479
- }
480
314
 
481
315
  if (this.jwthistoryArchiver) {
482
316
  try {