@tiledesk/tiledesk-server 2.2.14 → 2.2.15
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- package/CHANGELOG.md +11 -0
- package/app.js +2 -1
- package/package.json +1 -1
- package/public/samples/bot/external/searcher/parse +10 -0
- package/routes/auth.js +5 -1
- package/routes/faq.js +49 -26
- package/routes/faq_kb.js +102 -0
- package/services/faqBotHandler.js +142 -16
- package/services/faqBotSupport copy.js +453 -0
- package/services/faqService.js +1 -0
- package/services/messageService.js +1 -1
- package/test/faqRoute.js +112 -4
- package/test/faqkbRoute.js +57 -1
- package/test-int/bot copy.js +2074 -0
- package/test-int/bot.js +95 -1
- package/utils/httpUtil.js +42 -0
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'use strict';
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const Faq = require('../models/faq');
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const Faq_kb = require('../models/faq_kb');
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const MessageConstants = require('../models/messageConstants');
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var winston = require('../config/winston');
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var jwt = require('jsonwebtoken');
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const uuidv4 = require('uuid/v4');
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const { TiledeskChatbotUtil } = require('@tiledesk/tiledesk-chatbot-util');
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var request = require('retry-request', {
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request: require('request')
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});
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var webhook_origin = process.env.WEBHOOK_ORIGIN || "http://localhost:3000";
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winston.debug("webhook_origin: "+webhook_origin);
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class FaqBotSupport {
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getMessage(key, lang, labelsObject) {
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if (!lang) {
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lang = "EN";
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}
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lang = lang.toUpperCase();
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winston.debug('getMessage: ' + key + ' ' + lang+ ' ' + JSON.stringify(labelsObject) );
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var label = "";
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try {
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// winston.debug("1");
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label = labelsObject[lang][key];
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// winston.debug("2");
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} catch(e) {
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// winston.debug("Error", e);
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label = labelsObject["EN"][key];
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}
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winston.debug('label: ' + label );
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return label;
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}
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// usa api di sponziello parseReply: https://github.com/Tiledesk/tiledesk-nodejs-libs/blob/master/tiledesk-chatbot-util/index.js
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parseMicrolanguage(text, message, bot, faq, disableWebHook, json) {
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var that = this;
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return new Promise(async (resolve, reject) => {
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winston.info('parseMicrolanguage message: ' + JSON.stringify(message) );
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winston.info('text: '+text);
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var commands = TiledeskChatbotUtil.findSplits(text)
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winston.info('commands: ' + JSON.stringify(commands) );
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let messageReply;
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// da mettere anche in microlanguage = true
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if (commands.length > 1) {
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commands.forEach(command => {
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if (command.type === "message" && command.text != null) {
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let replyCommand = TiledeskChatbotUtil.parseReply(command.text);
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winston.info('replyCommand: ' + JSON.stringify(replyCommand) );
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let messageCommandReply = replyCommand.message;
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//TODO merge degli attributi dopo. fai lo stesso codice di giù
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command.message = messageCommandReply;
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}
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});
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messageReply = message.toObject();
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messageReply.attributes = {commands: commands};
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winston.info('messageReply: ' + JSON.stringify(messageReply) );
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} else {
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var reply = TiledeskChatbotUtil.parseReply(text);
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winston.debug('parseReply: ' + JSON.stringify(reply) );
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messageReply = reply.message;
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}
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var msg_attributes = {"_raw_message": text};
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// prendi attributi e li mergi
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// metadata prendi da messageReply SOLO SE CI SONO (DIVERSI NULL). Se riesci fai il merge
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// prendi type e text
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// if (message && message.attributes) {
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// for(const [key, value] of Object.entries(message.attributes)) {
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// msg_attributes[key] = value
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// }
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// }
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if (json && json.attributes) {
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for(const [key, value] of Object.entries(json.attributes)) {
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msg_attributes[key] = value
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}
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}
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if (messageReply && messageReply.attributes) {
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for(const [key, value] of Object.entries(messageReply.attributes)) {
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msg_attributes[key] = value
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}
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}
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messageReply.attributes = msg_attributes;
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// not used in faqBotHandler but used when the message is returned by webhook (subscription). So you must clone(add) all message fields here.
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// winston.debug('message.language: '+ message.language );
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// if (message.language) {
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// messageReply.language = message.language;
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// }
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if (json && json.language) {
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messageReply.language = json.language;
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}
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if (json && json.type) {
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messageReply.type = json.type;
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}
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if (json && json.metadata) {
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messageReply.metadata = json.metadata;
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}
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winston.debug('faq: ', faq );
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if (disableWebHook === false && bot.webhook_enabled ===true && (faq.webhook_enabled === true ))
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//|| reply.webhook))
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{
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winston.debug("bot.webhook_url "+ bot.webhook_url)
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var webhookurl = bot.webhook_url;
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// winston.debug("reply.webhook "+ reply.webhook )
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// if (reply.webhook) {
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// if (reply.webhook === true) {
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webhookurl = bot.webhook_url;
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// } else {
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// webhookurl = reply.webhook;
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// }
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// }
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if (!webhookurl) {
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winston.debug("webhookurl is undefined return standard");
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return resolve(messageReply);
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}
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var botWithSecret = await Faq_kb.findById(bot._id).select('+secret').exec();
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var signOptions = {
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issuer: 'https://tiledesk.com',
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subject: 'bot',
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audience: 'https://tiledesk.com/bots/'+bot._id,
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jwtid: uuidv4()
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};
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// TODO metti bot_? a user._id
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var token = jwt.sign(bot.toObject(), botWithSecret.secret, signOptions);
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winston.debug("webhookurl "+ webhookurl)
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return request({
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uri : webhookurl,
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headers: {
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'Content-Type' : 'application/json',
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'User-Agent': 'tiledesk-bot',
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'Origin': webhook_origin
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//'x-hook-secret': s.secret
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},
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method: 'POST',
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json: true,
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body: {payload:{text: text, bot: bot, message: message, intent: faq}, token: token},
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// }).then(response => {
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}, function(err, response, json){
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if (err) {
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winston.error("Error from webhook reply of getParsedMessage. Return standard reply", err);
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return resolve(messageReply);
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// return error
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/*
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var bot_answer = {};
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bot_answer.text = err.toString();
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if(response && response.text) {
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bot_answer.text = bot_answer.text + ' '+response.text;
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}
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bot_answer.type = "text";
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return resolve(bot_answer);
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*/
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}
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if (response.statusCode >= 400) {
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winston.verbose("The ChatBot webhook return error http status code. Return standard reply", response);
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return resolve(messageReply);
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}
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if (!json) { //the webhook return empty body
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winston.verbose("The ChatBot webhook return no json. Return standard reply", response);
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return resolve(messageReply);
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}
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winston.debug("webhookurl repl_message ", response);
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var text = undefined;
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if(json && json.text===undefined) {
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winston.verbose("webhookurl json is defined but text not. return standard reply",{json:json, response:response});
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// text = 'Field text is not defined in the webhook respose of the faq with id: '+ faq._id+ ". Error: " + JSON.stringify(response);
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return resolve(messageReply);
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}else {
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text = json.text;
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}
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winston.debug("webhookurl text: "+ text);
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// // let cloned_message = Object.assign({}, messageReply);
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// let cloned_message = message;
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// winston.debug("cloned_message : ",cloned_message);
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// if (json.attributes) {
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// if (!cloned_message.attributes) {
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// cloned_message.attributes = {}
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// }
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// winston.debug("ChatBot webhook json.attributes: ",json.attributes);
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// for(const [key, value] of Object.entries(json.attributes)) {
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// cloned_message.attributes[key] = value
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// }
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// }
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// winston.debug("cloned_message after attributes: ",cloned_message);
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that.parseMicrolanguage(text, message, bot, faq, true, json).then(function(bot_answer) {
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return resolve(bot_answer);
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});
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});
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}
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return resolve(messageReply);
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});
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}
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getParsedMessage(text, message, bot, faq) {
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return this.parseMicrolanguage(text, message, bot, faq, false);
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// return this.parseMicrolanguageOld(text, message, bot, faq);
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}
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// parseMicrolanguageOld(text, message, bot, faq) {
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// var that = this;
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// // text = "*"
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// return new Promise(function(resolve, reject) {
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// winston.debug("getParsedMessage ******",text);
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// var repl_message = {};
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// // cerca i bottoni eventualmente definiti
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// var button_pattern = /^\*.*/mg; // buttons are defined as a line starting with an asterisk
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// var text_buttons = text.match(button_pattern);
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// if (text_buttons) {
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// var text_with_removed_buttons = text.replace(button_pattern,"").trim();
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// repl_message.text = text_with_removed_buttons
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// var buttons = []
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// text_buttons.forEach(element => {
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// winston.debug("button ", element)
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// var remove_extra_from_button = /^\*/mg;
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// var button_text = element.replace(remove_extra_from_button, "").trim()
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// var button = {}
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// button["type"] = "text"
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// button["value"] = button_text
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// buttons.push(button)
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// });
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// repl_message.attributes =
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// {
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// attachment: {
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// type:"template",
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// buttons: buttons
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// }
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// }
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// repl_message.type = MessageConstants.MESSAGE_TYPE.TEXT;
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// } else {
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// // no buttons
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// repl_message.text = text
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// repl_message.type = MessageConstants.MESSAGE_TYPE.TEXT;
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// }
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// var image_pattern = /^\\image:.*/mg;
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// var imagetext = text.match(image_pattern);
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// if (imagetext && imagetext.length>0) {
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// var imageurl = imagetext[0].replace("\\image:","").trim();
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// winston.debug("imageurl ", imageurl)
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// var text_with_removed_image = text.replace(image_pattern,"").trim();
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// repl_message.text = text_with_removed_image + " " + imageurl
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// repl_message.metadata = {src: imageurl, width:200, height:200};
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// repl_message.type = MessageConstants.MESSAGE_TYPE.IMAGE;
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// }
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// var frame_pattern = /^\\frame:.*/mg;
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// var frametext = text.match(frame_pattern);
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// if (frametext && frametext.length>0) {
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// var frameurl = frametext[0].replace("\\frame:","").trim();
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// winston.debug("frameurl ", frameurl)
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// // var text_with_removed_image = text.replace(frame_pattern,"").trim();
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// // repl_message.text = text_with_removed_image + " " + imageurl
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// repl_message.metadata = {src: frameurl};
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// repl_message.type = MessageConstants.MESSAGE_TYPE.FRAME;
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// }
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// var webhook_pattern = /^\\webhook:.*/mg;
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// var webhooktext = text.match(webhook_pattern);
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// if (webhooktext && webhooktext.length>0) {
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// var webhookurl = webhooktext[0].replace("\\webhook:","").trim();
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// winston.debug("webhookurl ", webhookurl)
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// return request({
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// uri : webhookurl,
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// headers: {
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// 'Content-Type': 'application/json'
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// },
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// method: 'POST',
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// json: true,
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// body: {payload:{text: text, bot: bot, message: message, faq: faq}},
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// // }).then(response => {
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// }, function(err, response, json){
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// if (err) {
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// bot_answer.text = err +' '+ response.text;
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// bot_answer.type = MessageConstants.MESSAGE_TYPE.TEXT;
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// winston.error("Error from webhook reply of getParsedMessage", err);
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// return resolve(bot_answer);
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// }
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// // if (response.statusCode >= 400) {
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// // return reject(`HTTP Error: ${response.statusCode}`);
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// // }
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// winston.debug("webhookurl repl_message ", response);
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// var text = undefined;
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// if(json && json.text===undefined) {
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// text = 'Field text is not defined in the webhook respose of the faq with id: '+ faq._id+ ". Error: " + JSON.stringify(response);
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// }else {
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// text = json.text;
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// }
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// that.getParsedMessage(text,message, bot, faq).then(function(bot_answer) {
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// return resolve(bot_answer);
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// });
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// });
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// }else {
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|
+
// winston.debug("repl_message ", repl_message)
|
364
|
+
// return resolve(repl_message);
|
365
|
+
// }
|
366
|
+
|
367
|
+
|
368
|
+
|
369
|
+
// });
|
370
|
+
// }
|
371
|
+
|
372
|
+
|
373
|
+
getBotMessage(botAnswer, projectid, bot, message, threshold) {
|
374
|
+
var that = this;
|
375
|
+
return new Promise(function(resolve, reject) {
|
376
|
+
|
377
|
+
winston.debug('botAnswer', botAnswer);
|
378
|
+
// var found = false;
|
379
|
+
var bot_answer={};
|
380
|
+
|
381
|
+
if (!botAnswer ) {
|
382
|
+
|
383
|
+
var query = { "id_project": projectid, "id_faq_kb": bot._id, "question": "defaultFallback"};
|
384
|
+
winston.debug('query', query);
|
385
|
+
|
386
|
+
|
387
|
+
Faq.find(query)
|
388
|
+
.lean(). //fai cache
|
389
|
+
exec(function (err, faqs) {
|
390
|
+
if (err) {
|
391
|
+
return res.status(500).send({ success: false, msg: 'Error getting object.' });
|
392
|
+
}
|
393
|
+
|
394
|
+
winston.debug("faqs", faqs);
|
395
|
+
|
396
|
+
if (faqs && faqs.length>0) {
|
397
|
+
winston.debug("faqs exact", faqs);
|
398
|
+
|
399
|
+
bot_answer.text=faqs[0].answer;
|
400
|
+
|
401
|
+
winston.debug("bot_answer exact", bot_answer);
|
402
|
+
// found = true;
|
403
|
+
// return resolve(bot_answer);
|
404
|
+
|
405
|
+
if (message.channel.name == "chat21") { //why this contition on chat21 channel? bacause only chat21 support parsed replies?
|
406
|
+
winston.debug("faqBotSupport message.channel.name is chat21",message);
|
407
|
+
that.getParsedMessage(bot_answer.text,message, bot, faqs[0]).then(function(bot_answerres) {
|
408
|
+
|
409
|
+
bot_answerres.defaultFallback=true;
|
410
|
+
|
411
|
+
return resolve(bot_answerres);
|
412
|
+
});
|
413
|
+
|
414
|
+
} else {
|
415
|
+
winston.debug("faqBotSupport message.channel.name is not chat21 returning default",message);
|
416
|
+
return resolve(bot_answer);
|
417
|
+
}
|
418
|
+
|
419
|
+
} else {
|
420
|
+
var message_key = "DEFAULT_NOTFOUND_NOBOT_SENTENCE_REPLY_MESSAGE";
|
421
|
+
bot_answer.text = that.getMessage(message_key, message.language, faqBotSupport.LABELS);
|
422
|
+
bot_answer.defaultFallback = true;
|
423
|
+
// console.log("bot_answer ", bot_answer)
|
424
|
+
return resolve(bot_answer);
|
425
|
+
}
|
426
|
+
});
|
427
|
+
}
|
428
|
+
|
429
|
+
|
430
|
+
});
|
431
|
+
|
432
|
+
}
|
433
|
+
|
434
|
+
|
435
|
+
|
436
|
+
}
|
437
|
+
|
438
|
+
|
439
|
+
var faqBotSupport = new FaqBotSupport();
|
440
|
+
|
441
|
+
faqBotSupport.LABELS = {
|
442
|
+
EN : {
|
443
|
+
DEFAULT_NOTFOUND_NOBOT_SENTENCE_REPLY_MESSAGE: "I did not find an answer in the knowledge base. \n Please reformulate your question?"
|
444
|
+
},
|
445
|
+
IT : {
|
446
|
+
DEFAULT_NOTFOUND_NOBOT_SENTENCE_REPLY_MESSAGE: "Non sono in grado di fornirti una risposta adeguata. \n Prego riformula la domanda."
|
447
|
+
},
|
448
|
+
"IT-IT" : {
|
449
|
+
DEFAULT_NOTFOUND_NOBOT_SENTENCE_REPLY_MESSAGE: "Non sono in grado di fornirti una risposta adeguata. \n Prego riformula la domanda."
|
450
|
+
}
|
451
|
+
}
|
452
|
+
|
453
|
+
module.exports = faqBotSupport;
|
package/services/faqService.js
CHANGED
@@ -121,7 +121,7 @@ class MessageService {
|
|
121
121
|
|
122
122
|
return newMessage.save(function(err, savedMessage) {
|
123
123
|
if (err) {
|
124
|
-
winston.error("Error
|
124
|
+
winston.error("Error saving the message", {err:err, message: message, newMessage: newMessage});
|
125
125
|
return reject(err);
|
126
126
|
}
|
127
127
|
winston.verbose("Message created", savedMessage.toObject());
|
package/test/faqRoute.js
CHANGED
@@ -38,7 +38,7 @@ describe('FaqKBRoute', () => {
|
|
38
38
|
chai.request(server)
|
39
39
|
.post('/'+ savedProject._id + '/faq_kb')
|
40
40
|
.auth(email, pwd)
|
41
|
-
.send({"name":"testbot", type: "
|
41
|
+
.send({"name":"testbot", type: "internal"})
|
42
42
|
.end((err, res) => {
|
43
43
|
//console.log("res", res);
|
44
44
|
console.log("res.body", res.body);
|
@@ -77,6 +77,60 @@ describe('FaqKBRoute', () => {
|
|
77
77
|
|
78
78
|
|
79
79
|
|
80
|
+
it('createWithLanguage', (done) => {
|
81
|
+
|
82
|
+
|
83
|
+
// this.timeout();
|
84
|
+
|
85
|
+
var email = "test-signup-" + Date.now() + "@email.com";
|
86
|
+
var pwd = "pwd";
|
87
|
+
|
88
|
+
userService.signup( email ,pwd, "Test Firstname", "Test lastname").then(function(savedUser) {
|
89
|
+
projectService.create("test-faqkb-create", savedUser._id).then(function(savedProject) {
|
90
|
+
chai.request(server)
|
91
|
+
.post('/'+ savedProject._id + '/faq_kb')
|
92
|
+
.auth(email, pwd)
|
93
|
+
.send({"name":"testbot", type: "internal", language: "it"})
|
94
|
+
.end((err, res) => {
|
95
|
+
//console.log("res", res);
|
96
|
+
console.log("res.body", res.body);
|
97
|
+
res.should.have.status(200);
|
98
|
+
res.body.should.be.a('object');
|
99
|
+
expect(res.body.name).to.equal("testbot");
|
100
|
+
expect(res.body.language).to.equal("it");
|
101
|
+
var id_faq_kb = res.body._id;
|
102
|
+
|
103
|
+
chai.request(server)
|
104
|
+
.post('/'+ savedProject._id + '/faq')
|
105
|
+
.auth(email, pwd)
|
106
|
+
.send({id_faq_kb: id_faq_kb, question: "question1", answer: "answer1"})
|
107
|
+
.end((err, res) => {
|
108
|
+
//console.log("res", res);
|
109
|
+
console.log("res.body", res.body);
|
110
|
+
res.should.have.status(200);
|
111
|
+
res.body.should.be.a('object');
|
112
|
+
expect(res.body.id_faq_kb).to.equal(id_faq_kb);
|
113
|
+
expect(res.body.question).to.equal("question1");
|
114
|
+
expect(res.body.answer).to.equal("answer1");
|
115
|
+
expect(res.body.intent_display_name).to.not.equal(undefined);
|
116
|
+
expect(res.body.webhook_enabled).to.equal(false);
|
117
|
+
expect(res.body.language).to.equal("it");
|
118
|
+
done();
|
119
|
+
});
|
120
|
+
|
121
|
+
});
|
122
|
+
|
123
|
+
|
124
|
+
});
|
125
|
+
});
|
126
|
+
|
127
|
+
});
|
128
|
+
|
129
|
+
|
130
|
+
|
131
|
+
|
132
|
+
|
133
|
+
|
80
134
|
it('createWithIntentDisplayNameAndWebhookEnalbed', (done) => {
|
81
135
|
|
82
136
|
|
@@ -91,7 +145,7 @@ describe('FaqKBRoute', () => {
|
|
91
145
|
chai.request(server)
|
92
146
|
.post('/'+ savedProject._id + '/faq_kb')
|
93
147
|
.auth(email, pwd)
|
94
|
-
.send({"name":"testbot", type: "
|
148
|
+
.send({"name":"testbot", type: "internal"})
|
95
149
|
.end((err, res) => {
|
96
150
|
//console.log("res", res);
|
97
151
|
console.log("res.body", res.body);
|
@@ -143,7 +197,7 @@ describe('FaqKBRoute', () => {
|
|
143
197
|
chai.request(server)
|
144
198
|
.post('/'+ savedProject._id + '/faq_kb')
|
145
199
|
.auth(email, pwd)
|
146
|
-
.send({"name":"testbot", type: "
|
200
|
+
.send({"name":"testbot", type: "internal"})
|
147
201
|
.end((err, res) => {
|
148
202
|
//console.log("res", res);
|
149
203
|
console.log("res.body", res.body);
|
@@ -210,7 +264,7 @@ describe('FaqKBRoute', () => {
|
|
210
264
|
chai.request(server)
|
211
265
|
.post('/'+ savedProject._id + '/faq_kb')
|
212
266
|
.auth(email, pwd)
|
213
|
-
.send({"name":"testbot", type: "
|
267
|
+
.send({"name":"testbot", type: "internal"})
|
214
268
|
.end((err, res) => {
|
215
269
|
//console.log("res", res);
|
216
270
|
console.log("res.body", res.body);
|
@@ -243,6 +297,60 @@ describe('FaqKBRoute', () => {
|
|
243
297
|
|
244
298
|
});
|
245
299
|
|
300
|
+
|
301
|
+
|
302
|
+
|
303
|
+
|
304
|
+
|
305
|
+
|
306
|
+
it('uploadcsvWithLanguage', (done) => {
|
307
|
+
|
308
|
+
|
309
|
+
// this.timeout();
|
310
|
+
|
311
|
+
var email = "test-signup-" + Date.now() + "@email.com";
|
312
|
+
var pwd = "pwd";
|
313
|
+
|
314
|
+
userService.signup( email ,pwd, "Test Firstname", "Test lastname").then(function(savedUser) {
|
315
|
+
projectService.create("test-uploadcsv", savedUser._id).then(function(savedProject) {
|
316
|
+
|
317
|
+
chai.request(server)
|
318
|
+
.post('/'+ savedProject._id + '/faq_kb')
|
319
|
+
.auth(email, pwd)
|
320
|
+
.send({"name":"testbot", type: "internal", language: "it"})
|
321
|
+
.end((err, res) => {
|
322
|
+
//console.log("res", res);
|
323
|
+
console.log("res.body", res.body);
|
324
|
+
res.should.have.status(200);
|
325
|
+
res.body.should.be.a('object');
|
326
|
+
expect(res.body.name).to.equal("testbot");
|
327
|
+
expect(res.body.language).to.equal("it");
|
328
|
+
var id_faq_kb = res.body._id;
|
329
|
+
|
330
|
+
chai.request(server)
|
331
|
+
.post('/'+ savedProject._id + '/faq/uploadcsv')
|
332
|
+
.auth(email, pwd)
|
333
|
+
.set('Content-Type', 'text/csv')
|
334
|
+
.attach('uploadFile', fs.readFileSync('./test/example-faqs.csv'), 'example-faqs.csv')
|
335
|
+
.field('id_faq_kb', id_faq_kb)
|
336
|
+
.field('delimiter', ';')
|
337
|
+
// .send({id_faq_kb: id_faq_kb})
|
338
|
+
.end((err, res) => {
|
339
|
+
console.log("err", err);
|
340
|
+
console.log("res.body", res.body);
|
341
|
+
res.should.have.status(200);
|
342
|
+
res.body.should.be.a('object');
|
343
|
+
|
344
|
+
done();
|
345
|
+
});
|
346
|
+
|
347
|
+
});
|
348
|
+
|
349
|
+
});
|
350
|
+
});
|
351
|
+
|
352
|
+
});
|
353
|
+
|
246
354
|
|
247
355
|
|
248
356
|
|