@tiledesk/tiledesk-server 2.15.1 → 2.15.3

package/.github/workflows/docker-community-profiler-latest.yml

@@ -12,12 +12,20 @@ jobs:
     runs-on: ubuntu-latest
 
     steps:
-    - uses: actions/checkout@v2	     
-      name: Check out the repo
-    - uses: docker/build-push-action@v4
-      with:	    
+    - name: Check out the repo
+      uses: actions/checkout@v4
+    
+    - name: Login to Docker Hub
+      uses: docker/login-action@v3
+      with:
         username: ${{ secrets.DOCKERHUB_USERNAME }}
         password: ${{ secrets.DOCKERHUB_TOKEN }}
-        repository: tiledesk/tiledesk-server
-        dockerfile: Dockerfile-profiler
-        tags: latest-profiler
+    
+    - name: Build and push
+      uses: docker/build-push-action@v6
+      with:
+        context: .
+        file: ./Dockerfile-profiler
+        push: true
+        tags: tiledesk/tiledesk-server:latest-profiler
+

package/.github/workflows/docker-community-push-latest.yml

@@ -12,11 +12,19 @@ jobs:
     runs-on: ubuntu-latest
 
     steps:
-    - uses: actions/checkout@v2	     
-      name: Check out the repo
-    - uses: docker/build-push-action@v4
-      with:	    
+    - name: Check out the repo
+      uses: actions/checkout@v4
+    
+    - name: Login to Docker Hub
+      uses: docker/login-action@v3
+      with:
         username: ${{ secrets.DOCKERHUB_USERNAME }}
         password: ${{ secrets.DOCKERHUB_TOKEN }}
-        repository: tiledesk/tiledesk-server
-        tags: latest
+
+    - name: Build and push
+      uses: docker/build-push-action@v6
+      with:
+        context: .
+        file: ./Dockerfile
+        push: true
+        tags: tiledesk/tiledesk-server:latest

package/.github/workflows/docker-community-worker-push-latest.yml

@@ -1,4 +1,4 @@
-name: Docker Image Community latest CI
+name: Docker Image Community Worker latest CI
 
 on:	
   push:	 
@@ -12,12 +12,19 @@ jobs:
     runs-on: ubuntu-latest
 
     steps:
-    - uses: actions/checkout@v2	     
-      name: Check out the repo
-    - uses: docker/build-push-action@v4
-      with:	    
+    - name: Check out the repo
+      uses: actions/checkout@v4
+    
+    - name: Login to Docker Hub
+      uses: docker/login-action@v3
+      with:
         username: ${{ secrets.DOCKERHUB_USERNAME }}
         password: ${{ secrets.DOCKERHUB_TOKEN }}
-        repository: tiledesk/tiledesk-server-worker
-        dockerfile: Dockerfile-jobs
-        tags: latest
+    
+    - name: Build and push
+      uses: docker/build-push-action@v6
+      with:
+        context: .
+        file: ./Dockerfile-jobs
+        push: true
+        tags: tiledesk/tiledesk-server-worker:latest

package/.github/workflows/docker-image-en-tag-push.yml

@@ -11,15 +11,13 @@ jobs:
     runs-on: ubuntu-latest
     steps:
      - name: Check out the repo
-       uses: actions/checkout@v2
+       uses: actions/checkout@v4
       
      - name: Login to Docker Hub
        uses: docker/login-action@v3
        with:	    
         username: ${{ secrets.DOCKER_USERNAME }}
         password: ${{ secrets.DOCKER_PASSWORD }}
-        repository: tiledeskrepo/tiledesk-server-enterprise
-        tag_with_ref: true
     
      - name: Log Voice Token
        run: |
@@ -29,9 +27,13 @@ jobs:
        run: |
           echo "Voice Twilio token log: ${{ secrets.VOICE_TWILIO_TOKEN }}"
 
+     - name: Log Voice Enghouse Token
+       run: |
+          echo "Voice Enghouse token log: ${{ secrets.VOICE_ENGHOUSE_TOKEN }}"
+
      - name: Generate Docker metadata
        id: meta
-       uses: docker/metadata-action@v3
+       uses: docker/metadata-action@v5
        with:
         images: tiledeskrepo/tiledesk-server-enterprise
         tags: |
@@ -39,7 +41,7 @@ jobs:
           type=semver,pattern={{version}}
 
      - name: Push to Docker Hub
-       uses: docker/build-push-action@v4
+       uses: docker/build-push-action@v6
        with:
         context: .
         file: ./Dockerfile-en
@@ -48,4 +50,5 @@ jobs:
           NPM_TOKEN=${{ secrets.NPM_TOKEN }}
           VOICE_TOKEN=${{ secrets.VOICE_TOKEN }}
           VOICE_TWILIO_TOKEN=${{ secrets.VOICE_TWILIO_TOKEN }}
+          VOICE_ENGHOUSE_TOKEN=${{ secrets.VOICE_ENGHOUSE_TOKEN }}
         tags: ${{ steps.meta.outputs.tags }}

package/.github/workflows/docker-image-tag-community-tag-push.yml

@@ -11,11 +11,28 @@ jobs:
     runs-on: ubuntu-latest
     steps:
      - name: Check out the repo
-       uses: actions/checkout@v2
-     - name: Push to Docker Hub
-       uses: docker/build-push-action@v4
+       uses: actions/checkout@v4
+
+     - name: Login to Docker Hub
+       uses: docker/login-action@v3
        with:
         username: ${{ secrets.DOCKERHUB_USERNAME }}
         password: ${{ secrets.DOCKERHUB_TOKEN }}
-        repository: tiledesk/tiledesk-server
-        tag_with_ref: true
+    
+     - name: Generate Docker metadata
+       id: meta
+       uses: docker/metadata-action@v5
+       with:
+        images: tiledesk/tiledesk-server
+        tags: |
+          type=ref,event=branch
+          type=semver,pattern={{version}}
+
+     - name: Build and push
+       uses: docker/build-push-action@v6
+       with:
+        context: .
+        file: ./Dockerfile
+        push: true
+        tags: ${{ steps.meta.outputs.tags }}
+

package/.github/workflows/docker-image-tag-worker-community-tag-push.yml

@@ -1,4 +1,4 @@
-name: Publish Docker Community image tags
+name: Publish Docker Community Worker image tags
 
 on:
   push:
@@ -11,12 +11,27 @@ jobs:
     runs-on: ubuntu-latest
     steps:
      - name: Check out the repo
-       uses: actions/checkout@v2
-     - name: Push to Docker Hub
-       uses: docker/build-push-action@v4
+       uses: actions/checkout@v4
+
+     - name: Login to Docker Hub
+       uses: docker/login-action@v3
        with:
         username: ${{ secrets.DOCKERHUB_USERNAME }}
         password: ${{ secrets.DOCKERHUB_TOKEN }}
-        dockerfile: Dockerfile-jobs
-        repository: tiledesk/tiledesk-server-worker
-        tag_with_ref: true
+  
+     - name: Generate Docker metadata
+       id: meta
+       uses: docker/metadata-action@v5
+       with:
+        images: tiledesk/tiledesk-server-worker
+        tags: |
+          type=ref,event=branch
+          type=semver,pattern={{version}}
+  
+     - name: Build and push
+       uses: docker/build-push-action@v6
+       with:
+        context: .
+        file: ./Dockerfile-jobs
+        push: true
+        tags: ${{ steps.meta.outputs.tags }}

package/.github/workflows/docker-push-en-push-latest.yml

@@ -12,13 +12,22 @@ jobs:
     runs-on: ubuntu-latest
 
     steps:
-    - uses: actions/checkout@v2	     
-      name: Check out the repo
-    - uses: docker/build-push-action@v4
-      with:	    
-        username: ${{ secrets.DOCKER_USERNAME }}
-        password: ${{ secrets.DOCKER_PASSWORD }}
-        build_args: NPM_TOKEN=${{ secrets.NPM_TOKEN }}
-        dockerfile: Dockerfile-en
-        repository: tiledeskrepo/tiledesk-server-enterprise
-        tags: latest
+    - name: Check out the repo
+      uses: actions/checkout@v4
+    
+    - name: Login to Docker Hub
+      uses: docker/login-action@v3
+      with:
+        username: ${{ secrets.DOCKERHUB_USERNAME }}
+        password: ${{ secrets.DOCKERHUB_TOKEN }}
+
+    - name: Build and push
+      uses: docker/build-push-action@v6
+      with:
+        context: .
+        file: ./Dockerfile-en
+        push: true
+        build-args: |
+          NPM_TOKEN=${{ secrets.NPM_TOKEN }}
+        tags: tiledeskrepo/tiledesk-server-enterprise
+

package/CHANGELOG.md

@@ -5,6 +5,16 @@
 🚀        IN PRODUCTION                        🚀
 (https://www.npmjs.com/package/@tiledesk/tiledesk-server/v/2.3.77) 
 
+# 2.15.3
+- Updated whatsapp-connector to 1.0.25
+- Updated sms-connector to 0.1.13
+- Bug fix: join a conversation with a note without text.
+- Added phone number filter when searching for conversations in history
+- Added migration script to add the contact field in request object improving the search by phone number
+
+# 2.15.2
+- Updated GitHub actions
+
 # 2.15.1
 - Updated whatsapp-connector to 1.0.24
 

package/migrations/1771844588961-phone-channels-migration.js

@@ -0,0 +1,80 @@
+var winston = require('../config/winston');
+const Request = require('../models/request');
+const phoneUtil = require('../utils/phoneUtil');
+
+const VOICE_CHANNEL_NAMES = ['voice_twilio', 'voice-twilio', 'voice-vxml', 'voice-vxml-enghouse'];
+const BATCH_SIZE = 100;
+
+async function updateManyWithNormalizedPhone(filter, getPhoneFromDoc) {
+  let matched = 0;
+  let modified = 0;
+  const cursor = Request.find(filter).select('_id attributes createdBy').lean().cursor();
+  let batch = [];
+  for await (const doc of cursor) {
+    const rawPhone = getPhoneFromDoc(doc);
+    if (rawPhone == null || String(rawPhone).trim() === '') continue;
+    matched++;
+    const normalized = phoneUtil.normalizePhone(rawPhone);
+    const value = normalized != null && normalized !== '' ? normalized : String(rawPhone).trim();
+    if (value === '') continue;
+    batch.push({
+      updateOne: {
+        filter: { _id: doc._id },
+        update: { $set: { 'contact.phone': value } }
+      }
+    });
+    if (batch.length >= BATCH_SIZE) {
+      const result = await Request.bulkWrite(batch);
+      modified += result.modifiedCount;
+      batch = [];
+    }
+  }
+  if (batch.length > 0) {
+    const result = await Request.bulkWrite(batch);
+    modified += result.modifiedCount;
+  }
+  return { matched, modified };
+}
+
+async function up() {
+  try {
+    // Voice channels
+    const voiceFilter = {
+      'channel.name': { $in: VOICE_CHANNEL_NAMES },
+      'attributes.caller_phone': { $exists: true, $nin: [null, ''] }
+    };
+    const voiceResult = await updateManyWithNormalizedPhone(voiceFilter, (doc) => doc.attributes?.caller_phone);
+    winston.info(
+      `[phone-channels-migration] Voice channels: matched ${voiceResult.matched}, modified ${voiceResult.modified}`
+    );
+
+    // WhatsApp
+    const wabFilter = {
+      'channel.name': 'whatsapp',
+      createdBy: { $regex: /^wab-/ }
+    };
+    const wabResult = await updateManyWithNormalizedPhone(wabFilter, (doc) =>
+      doc.createdBy && doc.createdBy.startsWith('wab-') ? doc.createdBy.replace(/^wab-/, '') : null
+    );
+    winston.info(
+      `[phone-channels-migration] WhatsApp: matched ${wabResult.matched}, modified ${wabResult.modified}`
+    );
+
+    // SMS-Twilio
+    const smsFilter = {
+      'channel.name': 'sms-twilio',
+      createdBy: { $regex: /^sms-twilio-/ }
+    };
+    const smsResult = await updateManyWithNormalizedPhone(smsFilter, (doc) =>
+      doc.createdBy && doc.createdBy.startsWith('sms-twilio-') ? doc.createdBy.replace(/^sms-twilio-/, '') : null
+    );
+    winston.info(
+      `[phone-channels-migration] SMS-Twilio: matched ${smsResult.matched}, modified ${smsResult.modified}`
+    );
+  } catch (err) {
+    winston.error('[phone-channels-migration] Error:', err);
+    throw err;
+  }
+}
+
+module.exports = { up };

package/models/contact.js

@@ -0,0 +1,26 @@
+const mongoose = require('mongoose');
+const Schema = mongoose.Schema;
+
+const ContactSchema = new Schema({
+  phone: {
+    type: String,
+    required: false,
+    trim: true
+  },
+  email: {
+    type: String,
+    required: false,
+    trim: true,
+    lowercase: true
+  },
+  external_id: {
+    type: String,
+    required: false,
+    trim: true
+  }
+}, {
+  timestamps: false,
+  _id: false
+});
+
+module.exports = ContactSchema;

package/models/request.js

@@ -14,7 +14,7 @@ var NoteSchema = require("../models/note").schema;
 var TagSchema = require("../models/tag");
 var LocationSchema = require("../models/location");
 var RequestSnapshotSchema = require("../models/requestSnapshot");
-
+var ContactSchema = require("../models/contact");
 var defaultFullTextLanguage = process.env.DEFAULT_FULLTEXT_INDEX_LANGUAGE || "none";
 winston.info("Request defaultFullTextLanguage: "+ defaultFullTextLanguage);
 
@@ -304,8 +304,8 @@ var RequestSchema = new Schema({
     type: Boolean,
     required: false,
     index: true
-  }
-
+  },
+  contact: ContactSchema,
 }, {
   timestamps: true,
   toObject: { virtuals: true }, //IMPORTANT FOR trigger used to polulate messages in toJSON// https://mongoosejs.com/docs/populate.html
@@ -508,6 +508,10 @@ RequestSchema.index({ id_project: 1, preflight: 1, smartAssignment: 1, "snapshot
 
 RequestSchema.index({ status: 1, hasBot: 1, updatedAt: 1 }) // For closing unresponsive requests
 
+// Contact search by phone / email
+RequestSchema.index({ id_project: 1, 'contact.phone': 1 });
+RequestSchema.index({ id_project: 1, 'contact.email': 1 });
+
 // ERROR DURING DEPLOY OF 2.10.27
 //RequestSchema.index({ id_project: 1, participants: 1, "snapshot.agents.id_user": 1, createdAt: -1, status: 1 })
 

package/package.json

@@ -1,7 +1,7 @@
 {
   "name": "@tiledesk/tiledesk-server",
   "description": "The Tiledesk server module",
-  "version": "2.15.1",
+  "version": "2.15.3",
   "scripts": {
     "start": "node ./bin/www",
     "pretest": "mongodb-runner start",
@@ -47,12 +47,12 @@
     "@tiledesk/tiledesk-messenger-connector": "^0.1.28",
     "@tiledesk/tiledesk-multi-worker": "^0.3.3",
     "@tiledesk/tiledesk-rasa-connector": "^1.0.10",
-    "@tiledesk/tiledesk-sms-connector": "^0.1.11",
+    "@tiledesk/tiledesk-sms-connector": "^0.1.13",
     "@tiledesk/tiledesk-telegram-connector": "^0.1.14",
     "@tiledesk/tiledesk-tybot-connector": "^2.0.44",
     "@tiledesk/tiledesk-voice-twilio-connector": "^0.1.28",
     "@tiledesk/tiledesk-vxml-connector": "^0.1.89",
-    "@tiledesk/tiledesk-whatsapp-connector": "1.0.24",
+    "@tiledesk/tiledesk-whatsapp-connector": "1.0.25",
     "@tiledesk/tiledesk-whatsapp-jobworker": "^0.0.13",
     "amqplib": "^0.5.5",
     "app-root-path": "^3.0.0",
@@ -85,6 +85,7 @@
     "jobs-worker-queued": "^0.0.5",
     "jsdom": "^26.1.0",
     "jsonwebtoken": "^8.5.1",
+    "libphonenumber-js": "^1.12.10",
     "lodash": "^4.17.21",
     "marked": "^3.0.4",
     "maskdata": "^1.1.10",

package/routes/message.js

@@ -149,15 +149,19 @@ async (req, res)  => {
           // prende fullname e email da quello loggato
 
           // createIfNotExistsWithLeadId(lead_id, fullname, email, id_project, createdBy, attributes) {
-          return leadService.createIfNotExistsWithLeadId(sender || req.user._id, fullname, email, req.projectid, null, req.body.attributes || req.user.attributes)
+          return leadService.createIfNotExistsWithLeadId(sender || req.user._id, fullname, email, req.projectid, null, req.body.attributes || req.user.attributes, undefined, req.user.phone)
           .then(function(createdLead) {
 
-            
+            const contact = {
+              ...(createdLead.phone && { phone: createdLead.phone }),
+              ...(createdLead.email && { email: createdLead.email })
+            };
         
             var new_request = {                                     
               request_id: req.params.request_id, 
-              project_user_id: project_user._id, 
+              project_user_id: project_user._id,
               lead_id: createdLead._id, 
+              ...(Object.keys(contact).length && { contact }),
               id_project:req.projectid,
               first_text: req.body.text, 
               departmentid: req.body.departmentid, 

package/routes/request.js

@@ -753,6 +753,10 @@ router.post('/:requestid/notes', async function (req, res) {
   note.text = req.body.text;
   note.createdBy = req.user.id;
 
+  if (!note.text || note.text.trim() === '') {
+    return res.status(400).send({ success: false, error: "Field 'text' is required. Received value: " + note.text });
+  }
+
   let project_user = req.projectuser;
 
   if (project_user.role === RoleConstants.AGENT) {
@@ -1221,6 +1225,14 @@ router.get('/', function (req, res, next) {
     query.$text = { "$search": req.query.full_text };
   }
 
+  if (req.query.phone) {
+    // Match by digit sequence so e.g. "3456677888" finds "+393456677888"
+    var phoneDigits = req.query.phone.replace(/\D/g, '');
+    if (phoneDigits.length > 0) {
+      query["contact.phone"] = new RegExp(phoneDigits);
+    }
+  }
+
   var history_search = false;
 
   // Multiple status management

package/services/leadService.js

@@ -6,6 +6,7 @@ const leadEvent = require('../event/leadEvent');
 var winston = require('../config/winston');
 var cacheUtil = require('../utils/cacheUtil');
 var cacheEnabler = require("../services/cacheEnabler");
+var phoneUtil = require('../utils/phoneUtil');
 
 
 class LeadService {
@@ -55,7 +56,7 @@ class LeadService {
 
 
 
-  createIfNotExistsWithLeadId(lead_id, fullname, email, id_project, createdBy, attributes, status) {
+  createIfNotExistsWithLeadId(lead_id, fullname, email, id_project, createdBy, attributes, status, phone) {
     var that = this;
     return new Promise(function (resolve, reject) {
       return Lead.findOne({lead_id: lead_id, id_project: id_project})
@@ -63,10 +64,10 @@ class LeadService {
         .exec(function(err, lead)  {
           if (err) {
             winston.error("Error createIfNotExistsWithLeadId", err);
-            return resolve(that.createWitId(lead_id, fullname, email, id_project, createdBy, attributes, status));
+            return resolve(that.createWitId(lead_id, fullname, email, id_project, createdBy, attributes, status, phone));
           }
           if (!lead) {
-            return resolve(that.createWitId(lead_id, fullname, email, id_project, createdBy, attributes, status));
+            return resolve(that.createWitId(lead_id, fullname, email, id_project, createdBy, attributes, status, phone));
           }
 
           winston.debug("lead.email: " + lead.email); 
@@ -77,7 +78,7 @@ class LeadService {
             return resolve(lead);
           } else {
             winston.debug("lead already exists createIfNotExistsWithLeadId but with different email");
-            return resolve(that.updateWitId(lead_id, fullname, email, id_project, status));
+            return resolve(that.updateWitId(lead_id, fullname, email, id_project, status, phone));
           }
           
       
@@ -111,7 +112,7 @@ class LeadService {
     });
   }
 
-  updateWitId(lead_id, fullname, email, id_project, status) {
+  updateWitId(lead_id, fullname, email, id_project, status, phone) {
     winston.debug("updateWitId lead_id: "+ lead_id);
     winston.debug("fullname: "+ fullname);
     winston.debug("email: "+ email);
@@ -124,7 +125,9 @@ class LeadService {
 
     update.fullname = fullname;
     update.email = email;
-    
+    if (phone !== undefined) {
+      update.phone = phoneUtil.normalizePhone(phone);
+    }
     if (status) {
       update.status = status;
     }
@@ -147,7 +150,7 @@ class LeadService {
     });
   }
 
-  createWitId(lead_id, fullname, email, id_project, createdBy, attributes, status) {
+  createWitId(lead_id, fullname, email, id_project, createdBy, attributes, status, phone) {
 
     if (!createdBy) {
       createdBy = "system";
@@ -163,6 +166,7 @@ class LeadService {
               lead_id: lead_id,
               fullname: fullname,
               email: email,
+              phone: phoneUtil.normalizePhone(phone),
               attributes: attributes,
               status: status,
               id_project: id_project,

package/services/requestService.js

@@ -485,7 +485,8 @@ class RequestService {
       notes,
       priority,
       auto_close,
-      followers
+      followers,
+      contact
     } = request;
 
     let departmentid = request.departmentid || 'default';
@@ -502,7 +503,7 @@ class RequestService {
         request_id, project_user_id, lead_id, id_project,
         first_text, departmentid, sourcePage, language, userAgent, status,
         createdBy, attributes, subject, preflight, channel, location,
-        participants,tags,notes,priority,auto_close,followers
+        participants,tags,notes,priority,auto_close,followers,contact
       }
     };
 
@@ -648,7 +649,8 @@ class RequestService {
       auto_close,
       followers,
       createdAt,
-      snapshot
+      snapshot,
+      contact,
     })
 
     if (isTestConversation) {

package/utils/phoneUtil.js

@@ -0,0 +1,51 @@
+'use strict';
+
+
+const { parsePhoneNumberFromString } = require('libphonenumber-js');
+
+function normalizePhone(phone) {
+  if (phone == null) return null;
+
+  if (typeof phone !== 'string') {
+    phone = String(phone);
+  }
+
+  let trimmed = phone.trim();
+  if (!trimmed) return null;
+
+  // Convert 00 to +
+  if (trimmed.startsWith('00')) {
+    trimmed = '+' + trimmed.slice(2);
+  }
+
+  // Remove spaces and strange characters (keep + initial)
+  trimmed = trimmed.replace(/[^\d+]/g, '');
+
+  // If it starts with +
+  if (trimmed.startsWith('+')) {
+    const parsed = parsePhoneNumberFromString(trimmed);
+
+    if (parsed && parsed.isValid()) {
+      return parsed.number; // Correct E.164
+    }
+
+    // + present but not valid → remove the +
+    return trimmed.replace(/^\+/, '');
+  }
+
+  // Try as international without +
+  const parsedIntl = parsePhoneNumberFromString('+' + trimmed);
+
+  if (parsedIntl && parsedIntl.isValid()) {
+    return parsedIntl.number;
+  }
+
+  // Locale → return only digits
+  const digitsOnly = trimmed.replace(/\D/g, '');
+  return digitsOnly || null;
+}
+
+
+module.exports = {
+    normalizePhone: normalizePhone
+};