@tiledesk/tiledesk-server 2.13.36 → 2.13.38

package/CHANGELOG.md

@@ -5,6 +5,14 @@
 🚀        IN PRODUCTION                        🚀
 (https://www.npmjs.com/package/@tiledesk/tiledesk-server/v/2.3.77) 
 
+# 2.13.38
+- Updated tybot-connector to 2.0.38
+- Updated /qa to support reranking with hybrid namespaces
+- Updated default AI contexts
+
+# 2.13.37
+- Improved abandoned requests management
+
 # 2.13.36
 - Fixed /logs/whatsapp/:phone_number endpoint to logs route
 

package/package.json

@@ -1,7 +1,7 @@
 {
   "name": "@tiledesk/tiledesk-server",
   "description": "The Tiledesk server module",
-  "version": "2.13.36",
+  "version": "2.13.38",
   "scripts": {
     "start": "node ./bin/www",
     "pretest": "mongodb-runner start",
@@ -49,7 +49,7 @@
     "@tiledesk/tiledesk-rasa-connector": "^1.0.10",
     "@tiledesk/tiledesk-sms-connector": "^0.1.11",
     "@tiledesk/tiledesk-telegram-connector": "^0.1.14",
-    "@tiledesk/tiledesk-tybot-connector": "^2.0.36",
+    "@tiledesk/tiledesk-tybot-connector": "^2.0.38",
     "@tiledesk/tiledesk-voice-twilio-connector": "^0.1.22",
     "@tiledesk/tiledesk-vxml-connector": "^0.1.87",
     "@tiledesk/tiledesk-whatsapp-connector": "1.0.15",

package/routes/kb.js

@@ -96,15 +96,18 @@ let default_engine_hybrid = {
 //let default_context = "Answer if and ONLY if the answer is contained in the context provided. If the answer is not contained in the context provided ALWAYS answer with <NOANS>\n{context}"
 //let default_context = "You are an helpful assistant for question-answering tasks.\nUse ONLY the following pieces of retrieved context to answer the question.\nIf you don't know the answer, just say that you don't know.\nIf none of the retrieved context answer the question, add this word to the end <NOANS>\n\n{context}";
 let contexts = {
-  "gpt-3.5-turbo":        "You are an helpful assistant for question-answering tasks.\nUse ONLY the pieces of retrieved context delimited by #### to answer the question.\nIf you don't know the answer, just say: \"I don't know<NOANS>\"\n\n####{context}####",
-  "gpt-4":                "You are an helpful assistant for question-answering tasks.\nUse ONLY the pieces of retrieved context delimited by #### to answer the question.\nIf you don't know the answer, just say that you don't know.\nIf and only if none of the retrieved context is useful for your task, add this word to the end <NOANS>\n\n####{context}####",
-  "gpt-4-turbo-preview":  "You are an helpful assistant for question-answering tasks.\nUse ONLY the pieces of retrieved context delimited by #### to answer the question.\nIf you don't know the answer, just say that you don't know.\nIf and only if none of the retrieved context is useful for your task, add this word to the end <NOANS>\n\n####{context}####",
-  "gpt-4o":               "You are an helpful assistant for question-answering tasks. Follow these steps carefully:\n1. Answer in the same language of the user question, regardless of the retrieved context language\n2. Use ONLY the pieces of the retrieved context to answer the question.\n3. If the retrieved context does not contain sufficient information to generate an accurate and informative answer, return <NOANS>\n\n==Retrieved context start==\n{context}\n==Retrieved context end==",
-  "gpt-4o-mini":          "You are an helpful assistant for question-answering tasks. Follow these steps carefully:\n1. Answer in the same language of the user question, regardless of the retrieved context language\n2. Use ONLY the pieces of the retrieved context to answer the question.\n3. If the retrieved context does not contain sufficient information to generate an accurate and informative answer, return <NOANS>\n\n==Retrieved context start==\n{context}\n==Retrieved context end==",
-  "gpt-4.1":              "You are an helpful assistant for question-answering tasks. Follow these steps carefully:\n1. Answer in the same language of the user question, regardless of the retrieved context language\n2. Use ONLY the pieces of the retrieved context to answer the question.\n3. If the retrieved context does not contain sufficient information to generate an accurate and informative answer, append <NOANS> at the end of the answer\n\n==Retrieved context start==\n{context}\n==Retrieved context end==",
-  "gpt-4.1-mini":         "You are an helpful assistant for question-answering tasks. Follow these steps carefully:\n1. Answer in the same language of the user question, regardless of the retrieved context language\n2. Use ONLY the pieces of the retrieved context to answer the question.\n3. If the retrieved context does not contain sufficient information to generate an accurate and informative answer, append <NOANS> at the end of the answer\n\n==Retrieved context start==\n{context}\n==Retrieved context end==",
-  "gpt-4.1-nano":         "You are an helpful assistant for question-answering tasks. Follow these steps carefully:\n1. Answer in the same language of the user question, regardless of the retrieved context language\n2. Use ONLY the pieces of the retrieved context to answer the question.\n3. If the retrieved context does not contain sufficient information to generate an accurate and informative answer, append <NOANS> at the end of the answer\n\n==Retrieved context start==\n{context}\n==Retrieved context end==",
-  "general":              "You are an helpful assistant for question-answering tasks. Follow these steps carefully:\n1. Answer in the same language of the user question, regardless of the retrieved context language\n2. Use ONLY the pieces of the retrieved context to answer the question.\n3. If the retrieved context does not contain sufficient information to generate an accurate and informative answer, append <NOANS> at the end of the answer\n\n==Retrieved context start==\n{context}\n==Retrieved context end=="
+      "gpt-3.5-turbo":        process.env.GPT_3_5_CONTEXT       || "You are an helpful assistant for question-answering tasks.\nUse ONLY the pieces of retrieved context delimited by #### and the chat history to answer the question.\nIf you don't know the answer, just say: \"I don't know<NOANS>\"\n\n####{context}####",
+      "gpt-4":                process.env.GPT_4_CONTEXT         || "You are an helpful assistant for question-answering tasks.\nUse ONLY the pieces of retrieved context delimited by #### and the chat history to answer the question.\nIf you don't know the answer, just say that you don't know.\nIf and only if none of the retrieved context is useful for your task, add this word to the end <NOANS>\n\n####{context}####",
+      "gpt-4-turbo-preview":  process.env.GPT_4T_CONTEXT        || "You are an helpful assistant for question-answering tasks.\nUse ONLY the pieces of retrieved context delimited by #### and the chat history to answer the question.\nIf you don't know the answer, just say that you don't know.\nIf and only if none of the retrieved context is useful for your task, add this word to the end <NOANS>\n\n####{context}####",
+      "gpt-4o":               process.env.GPT_4O_CONTEXT        || "You are an helpful assistant for question-answering tasks. Follow these steps carefully:\n1. Answer in the same language of the user question, regardless of the retrieved context language\n2. Use ONLY the pieces of the retrieved context and the chat history to answer the question.\n3. If the retrieved context does not contain sufficient information to generate an accurate and informative answer, return <NOANS>\n\n==Retrieved context start==\n{context}\n==Retrieved context end==",
+      "gpt-4o-mini":          process.env.GPT_4O_MINI_CONTEXT   || "You are an helpful assistant for question-answering tasks. Follow these steps carefully:\n1. Answer in the same language of the user question, regardless of the retrieved context language\n2. Use ONLY the pieces of the retrieved context and the chat history to answer the question.\n3. If the retrieved context does not contain sufficient information to generate an accurate and informative answer, return <NOANS>\n\n==Retrieved context start==\n{context}\n==Retrieved context end==",
+      "gpt-4.1":              process.env.GPT_4_1_CONTEXT       || "You are an helpful assistant for question-answering tasks. Follow these steps carefully:\n1. Answer in the same language of the user question, regardless of the retrieved context language\n2. Use ONLY the pieces of the retrieved context and the chat history to answer the question.\n3. If the retrieved context does not contain sufficient information to generate an accurate and informative answer, append <NOANS> at the end of the answer\n\n==Retrieved context start==\n{context}\n==Retrieved context end==",
+      "gpt-4.1-mini":         process.env.GPT_4_1_MINI_CONTEXT  || "You are an helpful assistant for question-answering tasks. Follow these steps carefully:\n1. Answer in the same language of the user question, regardless of the retrieved context language\n2. Use ONLY the pieces of the retrieved context and the chat history to answer the question.\n3. If the retrieved context does not contain sufficient information to generate an accurate and informative answer, append <NOANS> at the end of the answer\n\n==Retrieved context start==\n{context}\n==Retrieved context end==",
+      "gpt-4.1-nano":         process.env.GPT_4_1_NANO_CONTEXT  || "You are an helpful assistant for question-answering tasks. Follow these steps carefully:\n1. Answer in the same language of the user question, regardless of the retrieved context language\n2. Use ONLY the pieces of the retrieved context and the chat history to answer the question.\n3. If the retrieved context does not contain sufficient information to generate an accurate and informative answer, append <NOANS> at the end of the answer\n\n==Retrieved context start==\n{context}\n==Retrieved context end==",
+      "gpt-5":                process.env.GPT_5_CONTEXT         || "You are an helpful assistant for question-answering tasks. Follow these steps carefully:\n1. Answer in the same language of the user question, regardless of the retrieved context language\n2. Use ONLY the pieces of the retrieved context and the chat history to answer the question.\n3. If the retrieved context does not contain sufficient information to generate an accurate and informative answer, append <NOANS> at the end of the answer\n\n==Retrieved context start==\n{context}\n==Retrieved context end==",
+      "gpt-5-mini":           process.env.GPT_5_MINI_CONTEXT    || "You are an helpful assistant for question-answering tasks. Follow these steps carefully:\n1. Answer in the same language of the user question, regardless of the retrieved context language\n2. Use ONLY the pieces of the retrieved context and the chat history to answer the question.\n3. If the retrieved context does not contain sufficient information to generate an accurate and informative answer, append <NOANS> at the end of the answer\n\n==Retrieved context start==\n{context}\n==Retrieved context end==",
+      "gpt-5-nano":           process.env.GPT_5_NANO_CONTEXT    || "You are an helpful assistant for question-answering tasks. Follow these steps carefully:\n1. Answer in the same language of the user question, regardless of the retrieved context language\n2. Use ONLY the pieces of the retrieved context and the chat history to answer the question.\n3. If the retrieved context does not contain sufficient information to generate an accurate and informative answer, append <NOANS> at the end of the answer\n\n==Retrieved context start==\n{context}\n==Retrieved context end==",
+      "general":              process.env.GENERAL_CONTEXT       || "You are an helpful assistant for question-answering tasks. Follow these steps carefully:\n1. Answer in the same language of the user question, regardless of the retrieved context language\n2. Use ONLY the pieces of the retrieved context and the chat history to answer the question.\n3. If the retrieved context does not contain sufficient information to generate an accurate and informative answer, append <NOANS> at the end of the answer\n\n==Retrieved context start==\n{context}\n==Retrieved context end=="
 }
 
 /**
@@ -318,13 +321,10 @@ router.post('/qa', async (req, res) => {
   } else {
     try {
       let key = await integrationService.getKeyFromIntegration(project_id, data.llm);
-      console.log("key from integration: ", key);
       if (!key) {
-        console.log("key not found in integration")
         if (data.llm === 'openai') {
           data.gptkey = process.env.GPTKEY;
           publicKey = true;
-          console.log("set gptkey to " + data.gptkey + " and publicKey to " + publicKey);
         } else {
           return res.status(404).send({ success: false, error: `Invalid or empty key provided for ${data.llm}` });
         }
@@ -364,6 +364,12 @@ router.post('/qa', async (req, res) => {
 
   if (ns.hybrid === true) {
     data.search_type = 'hybrid';
+    
+    if (data.reranking === true) {
+      json.reranking = true;
+      json.reranking_multiplier = 3;
+      json.reranker_model = "cross-encoder/ms-marco-MiniLM-L-6-v2";
+    }
   }
 
   if (data.llm === 'ollama') {
@@ -411,7 +417,6 @@ router.post('/qa', async (req, res) => {
       }
       obj.multiplier = multiplier;
       obj.tokens = answer.prompt_token_size;
-      console.log("is publicKey TRUE: ", obj)
 
       let incremented_key = quoteManager.incrementTokenCount(req.project, obj);
       winston.verbose("incremented_key: ", incremented_key);

package/services/QuoteManager.js

@@ -97,9 +97,7 @@ class QuoteManager {
         }
 
         let tokens = data.tokens * data.multiplier;
-        console.log("incr tokens by ", tokens);
         await this.tdCache.incrbyfloat(key, tokens);
-        console.log("token increased");
         // await this.tdCache.incrby(key, tokens);
         this.sendEmailIfQuotaExceeded(project, data, 'tokens', key);
         return key;

package/services/requestService.js

@@ -325,10 +325,16 @@ class RequestService {
               })
             }
 
-            if (no_populate === "true" || no_populate === true) {
-              winston.debug("no_populate is true");
-              return resolve(request);
-            }
+            /**
+             * TODO: Restore proper functioning
+             * Option commented on 03/12/2025 by Johnny in order to allows clients to receive the request populated
+             * in such case of Abandoned Request (Status 150)
+            */
+            // if (no_populate === "true" || no_populate === true) {
+            //   winston.debug("no_populate is true");
+            //   requestEvent.emit('request.update', request);
+            //   return resolve(request);
+            // }
 
             return request
               .populate('lead')

package/utils/TdCache.js

@@ -113,10 +113,8 @@ class TdCache {
       return new Promise( async (resolve, reject) => {
         try {
           await this.client.incrbyfloat(key, increment);
-          console.log("incrbyfloat OK")
         }
         catch(error) {
-          console.error("Error on incrby: ", error);
           reject(error);
         }
         return resolve();

package/websocket/webSocketServer.js

@@ -334,7 +334,7 @@ class WebSocketServer {
 
                 // db.getCollection('requests').find({"id_project":"5e15bef09877c800176d217f","status":{"$lt":1000},"$or":[{"agents":{"id_user":"5ddd30bff0195f0017f72c6d"}},{"participants":"5ddd30bff0195f0017f72c6d"}]})
                 // pubblica dopo toni
-                var query = { "id_project": projectId, "status": { $lt: 1000, $gt: 50, $ne: 150 }, preflight: false, "draft": { $in: [false, null] } };
+                var query = { "id_project": projectId, "status": { $lt: 1000, $gt: 50 }, preflight: false, "draft": { $in: [false, null] } };
                 // add hasBot:false
 
                 // var query = {"id_project":projectId, "status": { $lt: 1000, $gt: 50 }, $or:[ {preflight:false}, { preflight : { $exists: false } } ] };