@tiledesk/tiledesk-server 2.1.4-0.3 → 2.1.4-0.31
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- package/.circleci/config.yml +44 -0
- package/.github/workflows/docker-community-push-latest.yml +22 -0
- package/.github/workflows/{docker-image-push.yml → docker-image-en-tag-push.yml} +1 -1
- package/.github/workflows/docker-image-tag-community-tag-push.yml +21 -0
- package/.github/workflows/{docker-push-latest.yml → docker-push-en-push-latest.yml} +1 -1
- package/CHANGELOG.md +3 -0
- package/Dockerfile +1 -1
- package/Dockerfile-en +1 -1
- package/app.js +9 -1
- package/channels/chat21/chat21Handler.js +48 -5
- package/channels/chat21/package-lock.json +3013 -0
- package/models/faq_kb.js +5 -0
- package/models/message.js +10 -4
- package/models/messageConstants.js +6 -0
- package/package.json +4 -4
- package/pubmodules/emailNotification/requestNotification.js +96 -31
- package/pubmodules/pubModulesManager.js +66 -13
- package/pubmodules/rules/conciergeBot.js +56 -49
- package/routes/auth.js +4 -3
- package/routes/campaigns.js +117 -25
- package/routes/faq_kb.js +9 -2
- package/routes/messagesRoot.js +73 -16
- package/routes/project_user.js +36 -1
- package/routes/request.js +85 -37
- package/routes/requestUtilRoot.js +30 -0
- package/services/departmentService.js +9 -5
- package/services/emailService.js +41 -7
- package/services/faqBotHandler.js +8 -1
- package/services/messageService.js +57 -9
- package/services/modulesManager.js +86 -23
- package/services/requestService.js +8 -4
- package/test/messageRootRoute.js +188 -0
- package/websocket/webSocketServer.js +5 -4
package/routes/campaigns.js
CHANGED
@@ -1,9 +1,8 @@
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1
1
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var express = require('express');
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2
2
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var router = express.Router();
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3
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-
var
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4
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-
var
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3
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+
var Group = require("../models/group");
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4
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+
var User = require("../models/user");
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5
5
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var winston = require('../config/winston');
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6
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-
var leadService = require("../services/leadService");
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7
6
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var requestService = require("../services/requestService");
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8
7
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var messageService = require("../services/messageService");
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9
8
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var MessageConstants = require("../models/messageConstants");
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@@ -12,13 +11,6 @@ const uuidv4 = require('uuid/v4');
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12
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13
12
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-
// curl -v -X POST -H 'Content-Type:application/json' -u andrea.leo@f21.it:123456 -d '{"text":"ciao"}' http://localhost:3000/5f897142c9e7ad9602a744c9/campaigns/
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-
// curl -v -X POST -H 'Content-Type:application/json' -u andrea.leo@f21.it:123456 -d '{"text":"ciao", "leadid":"213213221"}' http://localhost:3000/5f897142c9e7ad9602a744c9/campaigns/
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-
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-
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// curl -v -X POST -H 'Content-Type:application/json' -u andrea.leo@frontiere21.it:258456 -d '{"text":"ciao", "leadid":"5f8972c82db41c003473cb03"}' https://tiledesk-server-pre.herokuapp.com/5f86c201189063003453a045/campaigns/
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-
// curl -v -X POST -H 'Content-Type:application/json' -u andrea.leo@frontiere21.it:258456 -d '{"text":"ciao", "leadid":"5f8972c82db41c003473cb03", "request_id":"group-123456789112233"}' https://tiledesk-server-pre.herokuapp.com/5f86c201189063003453a045/campaigns/
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-
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// this endpoint supports support-group- or groups. this create a conversation for the sender (agent console)
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router.post('/', function (req, res) {
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@@ -27,43 +19,143 @@ router.post('/', function (req, res) {
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winston.debug(req.body);
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winston.debug("req.user", req.user);
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-
var request_id = req.body.request_id || 'support-group-'+uuidv4();
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-
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22
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+
var request_id = req.body.request_id || 'support-group-' + req.projectid + "-" + uuidv4();
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// TODO cicla su segment
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// createWithIdAndRequester(request_id, project_user_id, lead_id, id_project, first_text, departmentid, sourcePage, language, userAgent, status, createdBy, attributes, subject, preflight, channel) {
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-
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-
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//TODO USE NEW requestService.create()
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return requestService.createWithIdAndRequester(request_id, req.projectuser._id, req.body.leadid, req.projectid,
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req.body.text, req.body.departmentid, req.body.sourcePage,
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req.body.language, req.body.userAgent, null, req.user._id, req.body.attributes, req.body.subject, true, req.body.channel).then(function (savedRequest) {
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winston.info("savedRequest", savedRequest);
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// create(sender, senderFullname, recipient, text, id_project, createdBy, status, attributes, type, metadata, language, channel_type) {
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return messageService.create(req.body.sender || req.user._id, req.body.senderFullname || req.user.fullName, savedRequest.request_id, req.body.text,
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-
req.projectid, req.user._id, messageStatus, req.body.attributes, req.body.type, req.body.metadata,
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38
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+
req.projectid, req.user._id, messageStatus, req.body.attributes, req.body.type, req.body.metadata, req.body.language, MessageConstants.CHANNEL_TYPE.DIRECT, req.body.channel).then(function (savedMessage) {
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res.json(savedMessage);
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-
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});
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-
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});
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});
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-
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-
router.post('/direct', function (req, res) {
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+
router.post('/direct', async function (req, res) {
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let messageStatus = req.body.status || MessageConstants.CHAT_MESSAGE_STATUS.SENDING;
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winston.debug(req.body);
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winston.debug("req.user", req.user);
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var recipients = [];
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var recipient = req.body.recipient;
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if (recipient) {
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recipients.push(recipient);
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}
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// TODO cicla su segment
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var segment_id = req.body.segment_id;
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if (segment_id) {
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}
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var group_id = req.body.group_id;
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if (group_id) {
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var group = await Group.findOne({ _id: group_id, id_project: req.projectid }).exec();
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winston.info("group", group);
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var recipients = group.members;
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// winston.info("members", members);
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}
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winston.info("recipients", recipients);
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winston.info("recipients.length: " + recipients.length);
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let message = {
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sender: req.body.sender || req.user._id,
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senderFullname: req.body.senderFullname || req.user.fullName,
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recipient: req.body.recipient,
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recipientFullname: req.body.recipientFullname,
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text: req.body.text,
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id_project: req.projectid, // rendilo opzionale?
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createdBy: req.user._id,
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status: messageStatus,
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attributes: req.body.attributes,
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type: req.body.type,
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metadata: req.body.metadata,
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language: req.body.language,
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channel_type: MessageConstants.CHANNEL_TYPE.DIRECT,
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channel: req.body.channel
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};
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if (recipients.length == 0) {
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// return res XXX
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}
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if (recipients.length == 1) {
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return messageService.save(message).then(function(savedMessage){
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if (req.body.returnobject) {
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return res.json(savedMessage);
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} else {
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return res.json({ success: true });
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}
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});
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}
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var promises = [];
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for (const recipient of recipients) {
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115
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// recipients.forEach( async (recipient) => {
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// create(sender, senderFullname, recipient, text, id_project, createdBy, status, attributes, type, metadata, language, channel_type) {
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// var promise = messageService.create(req.body.sender || req.user._id, req.body.senderFullname || req.user.fullName, recipient, req.body.text,
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// req.projectid, req.user._id, messageStatus, req.body.attributes, req.body.type, req.body.metadata, req.body.language, MessageConstants.CHANNEL_TYPE.DIRECT, req.body.channel);
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120
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121
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winston.info("recipient: " + recipient);
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message.recipient = recipient;
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var user = await User.findOne({_id:recipient}).exec();
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winston.info("user", user);
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message.recipientFullname = user.fullName;
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var promise = messageService.save(message);
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promises.push(promise);
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// .then(function(savedMessage){
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// result.push(savedMessage);
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// res.json(savedMessage);
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}
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//);
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Promise.all(promises).then(function (data) {
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if (req.body.returnobject) {
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return res.json(data);
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}
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});
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if (!req.body.returnobject) {
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return res.json({ success: true });
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}
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-
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});
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module.exports = router;
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package/routes/faq_kb.js
CHANGED
@@ -58,8 +58,15 @@ router.post('/askbot', function (req, res) {
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58
58
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}else {
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59
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query = { "id_project": req.projectid, "id_faq_kb": req.body.id_faq_kb};
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60
60
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61
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-
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62
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-
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61
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var search_obj = {"$search": req.body.question};
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if (faq_kb.language) {
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search_obj["$language"] = faq_kb.language;
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}
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query.$text = search_obj;
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winston.info("fulltext search query", query);
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winston.debug('internal ft query: '+ query);
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Faq.find(query, {score: { $meta: "textScore" } })
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package/routes/messagesRoot.js
CHANGED
@@ -1,41 +1,98 @@
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1
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var express = require('express');
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2
2
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3
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// https://stackoverflow.com/questions/28977253/express-router-undefined-params-with-router-use-when-split-across-files
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-
var router = express.Router();
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var router = express.Router({mergeParams: true});
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5
5
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6
6
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var MessageConstants = require("../models/messageConstants");
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var Message = require("../models/message");
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7
8
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var messageService = require("../services/messageService");
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8
9
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var winston = require('../config/winston');
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10
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+
var fastCsv = require("fast-csv");
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11
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var roleChecker = require('../middleware/has-role');
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12
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const { check, validationResult } = require('express-validator');
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9
13
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10
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-
// curl -v -X POST -H 'Content-Type:application/json' -u andrea.leo@frontiere21.it:258456td -d '{"senderFullname":"Bot","recipient":"USERID", "text":"ciao"}' https://tiledesk-server-pre.herokuapp.com/5f86c201189063003453a045/messages/
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11
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-
// curl -v -X POST -H 'Content-Type:application/json' -u andrea.leo@f21.it:123456 -d '{"senderFullname":"Bot","recipient":"USERID", "text":"ciao"}' http://localhost:3000/609e3fd8e049553972114b88/messages/
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12
14
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13
15
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router.post('/',
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16
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[
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17
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check('recipient').notEmpty(),
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18
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check('recipientFullname').notEmpty(),
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19
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check('text').custom((value, { req }) => {
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winston.debug('validation: '+ value + ' req.body.type ' + req.body.type);
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if (!value && (!req.body.type || req.body.type === "text") ) {
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22
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winston.debug('validation1 ');
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23
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return Promise.reject('Text field is required for messages with type "text"');
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}
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winston.debug('validation2 ');
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return Promise.resolve('validation ok');
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27
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})
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],
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14
29
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async (req, res) => {
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15
30
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16
31
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winston.debug('req.body post message', req.body);
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winston.debug('req.params: ', req.params);
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18
33
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winston.debug('req.params.request_id: ' + req.params.request_id);
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19
34
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20
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-
let messageStatus = req.body.status || MessageConstants.CHAT_MESSAGE_STATUS.SENDING;
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21
35
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22
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-
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23
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-
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36
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const errors = validationResult(req);
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37
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if (!errors.isEmpty()) {
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38
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+
winston.error("Signup validation error", errors);
|
39
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+
return res.status(422).json({ errors: errors.array() });
|
40
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}
|
41
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+
let message = {
|
42
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+
sender: req.body.sender || req.user._id,
|
43
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+
senderFullname: req.body.senderFullname || req.user.fullName,
|
44
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+
recipient: req.body.recipient,
|
45
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+
recipientFullname: req.body.recipientFullname,
|
46
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+
text: req.body.text,
|
47
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+
id_project: req.projectid, // rendilo opzionale?
|
48
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+
createdBy: req.user._id,
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49
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+
status: MessageConstants.CHAT_MESSAGE_STATUS.SENDING,
|
50
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+
attributes: req.body.attributes,
|
51
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+
type: req.body.type,
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52
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+
metadata: req.body.metadata,
|
53
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+
language: req.body.language,
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54
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+
channel_type: req.body.channel_type || MessageConstants.CHANNEL_TYPE.DIRECT,
|
55
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+
channel: req.body.channel
|
56
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+
};
|
57
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+
return messageService.save(message).then(function(savedMessage){
|
24
58
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res.json(savedMessage);
|
25
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-
})
|
59
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+
}).catch(function(err){
|
60
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+
winston.error('Error saving message.', err);
|
61
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+
return res.status(500).send({ success: false, msg: 'Error saving message.', err: err });
|
62
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+
})
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26
63
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27
64
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});
|
28
65
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29
66
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30
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-
//TODO reenable it with role owner
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31
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-
/*
|
32
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-
router.get('/csv', function(req, res) {
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33
67
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-
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-
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router.get('/csv', roleChecker.hasRoleOrTypes('owner'), function(req, res) {
|
69
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+
|
70
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+
|
71
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+
const cursor = Message.find({id_project: req.projectid}).select("-channel -attributes -metadata");
|
72
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+
|
73
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+
const transformer = (doc)=> {
|
74
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+
return {
|
75
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+
Id: doc._id,
|
76
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+
Name: doc.fullname,
|
77
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+
Email: doc.email,
|
78
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+
Type: doc.registration_type,
|
79
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+
RegisterOn: doc.registered_on
|
80
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+
};
|
81
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+
}
|
82
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+
|
83
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+
const filename = 'export.csv';
|
84
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+
|
85
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+
res.setHeader('Content-disposition', `attachment; filename=${filename}`);
|
86
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+
res.writeHead(200, { 'Content-Type': 'text/csv' });
|
87
|
+
|
88
|
+
res.flushHeaders();
|
89
|
+
|
90
|
+
console.log("fastCsv",fastCsv)
|
91
|
+
var csvStream = fastCsv.format({headers: true})//.transform(transformer)
|
92
|
+
// var csvStream = fastCsv.createWriteStream({headers: true}).transform(transformer)
|
93
|
+
cursor.stream().pipe(csvStream).pipe(res);
|
94
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+
|
38
95
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});
|
39
|
-
*/
|
40
96
|
|
41
|
-
|
97
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+
|
98
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+
module.exports = router;
|
package/routes/project_user.js
CHANGED
@@ -112,7 +112,7 @@ router.post('/invite', [passport.authenticate(['basic', 'jwt'], { session: false
|
|
112
112
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// if ('5ae6c62c61c7d54bf119ac73' == '5ae6c62c61c7d54bf119ac73') {
|
113
113
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|
114
114
|
winston.debug('»»»» THE PRJCT-USER ID ', p_user.id_user, ' MATCHES THE FOUND USER-ID', user._id)
|
115
|
-
winston.
|
115
|
+
winston.warn("User " + projectUserId+ " is already a member of the project: " + req.projectid)
|
116
116
|
|
117
117
|
// cannot use continue or break inside a JavaScript Array.prototype.forEach loop. However, there are other options:
|
118
118
|
throw new Error('User is already a member'); // break
|
@@ -359,6 +359,37 @@ router.get('/:project_userid', [passport.authenticate(['basic', 'jwt'], { sessio
|
|
359
359
|
});
|
360
360
|
|
361
361
|
|
362
|
+
router.get('/users/search', [passport.authenticate(['basic', 'jwt'], { session: false }), validtoken, roleChecker.hasRoleOrTypes('agent', ['subscription'])], async (req, res, next) => {
|
363
|
+
winston.info("--> users search ");
|
364
|
+
|
365
|
+
if (!req.project) {
|
366
|
+
return res.status(404).send({ success: false, msg: 'Project not found.' });
|
367
|
+
}
|
368
|
+
|
369
|
+
|
370
|
+
let query = {email: req.query.email};
|
371
|
+
|
372
|
+
winston.info('query: ', query);
|
373
|
+
|
374
|
+
let user = await User.findOne(query).exec();
|
375
|
+
winston.info('user: ', user);
|
376
|
+
|
377
|
+
if (!user) {
|
378
|
+
return res.status(404).send({ success: false, msg: 'Object not found.' });
|
379
|
+
}
|
380
|
+
|
381
|
+
|
382
|
+
let project_user = await Project_user.findOne({id_user: user._id, id_project: req.projectid}).exec();
|
383
|
+
winston.info('project_user: ', project_user);
|
384
|
+
|
385
|
+
if (!project_user) {
|
386
|
+
return res.status(403).json({msg: "Unauthorized. This is not a your teammate." });
|
387
|
+
}
|
388
|
+
|
389
|
+
|
390
|
+
return res.json({_id: user._id});
|
391
|
+
|
392
|
+
});
|
362
393
|
|
363
394
|
/**
|
364
395
|
* GET PROJECT-USER BY PROJECT ID AND CURRENT USER ID
|
@@ -368,6 +399,10 @@ router.get('/:project_userid', [passport.authenticate(['basic', 'jwt'], { sessio
|
|
368
399
|
router.get('/users/:user_id', [passport.authenticate(['basic', 'jwt'], { session: false }), validtoken, roleChecker.hasRoleOrTypes('agent', ['subscription'])], function (req, res, next) {
|
369
400
|
winston.debug("--> users USER ID ", req.params.user_id);
|
370
401
|
|
402
|
+
if (!req.project) {
|
403
|
+
return res.status(404).send({ success: false, msg: 'Project not found.' });
|
404
|
+
}
|
405
|
+
|
371
406
|
var isObjectId = mongoose.Types.ObjectId.isValid(req.params.user_id);
|
372
407
|
winston.debug("isObjectId:"+ isObjectId);
|
373
408
|
|
package/routes/request.js
CHANGED
@@ -541,6 +541,37 @@ router.delete('/:requestid', function (req, res) {
|
|
541
541
|
|
542
542
|
|
543
543
|
|
544
|
+
|
545
|
+
router.delete('/id/:id', function (req, res) {
|
546
|
+
|
547
|
+
var projectuser = req.projectuser;
|
548
|
+
|
549
|
+
|
550
|
+
if (projectuser.role != "owner" ) {
|
551
|
+
return res.status(403).send({ success: false, msg: 'Unauthorized.' });
|
552
|
+
}
|
553
|
+
|
554
|
+
Request.remove({ _id: req.params.id }, function (err, request) {
|
555
|
+
if (err) {
|
556
|
+
winston.error('--- > ERROR ', err);
|
557
|
+
return res.status(500).send({ success: false, msg: 'Error deleting object.' });
|
558
|
+
}
|
559
|
+
|
560
|
+
if (!request) {
|
561
|
+
return res.status(404).send({ success: false, msg: 'Object not found.' });
|
562
|
+
}
|
563
|
+
|
564
|
+
winston.verbose('Request deleted with id: '+ req.params.id );
|
565
|
+
|
566
|
+
requestEvent.emit('request.delete', request);
|
567
|
+
|
568
|
+
res.json(request);
|
569
|
+
|
570
|
+
});
|
571
|
+
});
|
572
|
+
|
573
|
+
|
574
|
+
|
544
575
|
router.get('/', function (req, res, next) {
|
545
576
|
|
546
577
|
winston.debug("req projectid", req.projectid);
|
@@ -957,51 +988,68 @@ router.get('/csv', function (req, res, next) {
|
|
957
988
|
}
|
958
989
|
|
959
990
|
|
960
|
-
|
961
|
-
|
962
|
-
var channel_name = "";
|
963
|
-
if (element.channel && element.channel.name) {
|
964
|
-
channel_name = element.channel.name;
|
965
|
-
}
|
966
|
-
delete element.channel;
|
967
|
-
element.channel_name = channel_name;
|
968
|
-
|
969
|
-
var department_name = "";
|
970
|
-
if (element.department && element.department.name) {
|
971
|
-
department_name = element.department.name;
|
972
|
-
}
|
973
|
-
delete element.department;
|
974
|
-
element.department_name = department_name;
|
975
|
-
|
976
|
-
var lead_fullname = "";
|
977
|
-
if (element.lead && element.lead.fullname) {
|
978
|
-
lead_fullname = element.lead.fullname
|
979
|
-
}
|
980
|
-
element.lead_fullname = lead_fullname;
|
981
|
-
|
982
|
-
|
983
|
-
var lead_email = "";
|
984
|
-
if (element.lead && element.lead.email) {
|
985
|
-
lead_email = element.lead.email
|
986
|
-
}
|
987
|
-
|
988
|
-
element.lead_email = lead_email;
|
991
|
+
requests.forEach(function(element) {
|
989
992
|
|
990
|
-
|
993
|
+
var channel_name = "";
|
994
|
+
if (element.channel && element.channel.name) {
|
995
|
+
channel_name = element.channel.name;
|
996
|
+
}
|
997
|
+
delete element.channel;
|
998
|
+
element.channel_name = channel_name;
|
991
999
|
|
992
|
-
|
1000
|
+
var department_name = "";
|
1001
|
+
if (element.department && element.department.name) {
|
1002
|
+
department_name = element.department.name;
|
1003
|
+
}
|
1004
|
+
delete element.department;
|
1005
|
+
element.department_name = department_name;
|
993
1006
|
|
994
|
-
|
1007
|
+
var lead_fullname = "";
|
1008
|
+
if (element.lead && element.lead.fullname) {
|
1009
|
+
lead_fullname = element.lead.fullname
|
1010
|
+
}
|
1011
|
+
element.lead_fullname = lead_fullname;
|
995
1012
|
|
996
|
-
delete element.tags;
|
997
1013
|
|
998
|
-
|
1014
|
+
var lead_email = "";
|
1015
|
+
if (element.lead && element.lead.email) {
|
1016
|
+
lead_email = element.lead.email
|
1017
|
+
}
|
1018
|
+
|
1019
|
+
element.lead_email = lead_email;
|
999
1020
|
|
1000
|
-
|
1021
|
+
var tags = [];
|
1022
|
+
var tagsString = "";
|
1023
|
+
if (element.tags && element.tags.length>0) {
|
1001
1024
|
|
1025
|
+
element.tags.forEach(function(tag) {
|
1026
|
+
// tags = tags + tag.tag + ", ";
|
1027
|
+
tags.push(tag.tag);
|
1028
|
+
});
|
1029
|
+
}
|
1030
|
+
tagsString = tags.join(", ")
|
1002
1031
|
|
1003
|
-
|
1004
|
-
|
1032
|
+
winston.debug('tagsString ' +tagsString)
|
1033
|
+
|
1034
|
+
element.tags = tagsString;
|
1035
|
+
|
1036
|
+
delete element.lead;
|
1037
|
+
|
1038
|
+
delete element.attributes;
|
1039
|
+
|
1040
|
+
delete element.notes;
|
1041
|
+
|
1042
|
+
// delete element.tags;
|
1043
|
+
|
1044
|
+
delete element.channelOutbound;
|
1045
|
+
|
1046
|
+
delete element.location;
|
1047
|
+
|
1048
|
+
delete element.snapshot;
|
1049
|
+
|
1050
|
+
|
1051
|
+
// TODO print also lead. use a library to flattize
|
1052
|
+
});
|
1005
1053
|
|
1006
1054
|
winston.debug('REQUEST ROUTE - REQUEST AS CSV', requests);
|
1007
1055
|
|
@@ -0,0 +1,30 @@
|
|
1
|
+
var express = require('express');
|
2
|
+
|
3
|
+
var router = express.Router();
|
4
|
+
|
5
|
+
var Request = require("../models/request");
|
6
|
+
var winston = require('../config/winston');
|
7
|
+
|
8
|
+
// https://tiledesk-server-pre.herokuapp.com/requests_util/lookup/id_project/support-group-60ffe291f725db00347661ef-b4cb6875785c4a23b27244fe498eecf4
|
9
|
+
router.get('/lookup/id_project/:request_id', function(req, res) {
|
10
|
+
winston.info("lookup: "+req.params.request_id);
|
11
|
+
|
12
|
+
return Request.findOne({request_id: req.params.request_id}).select("id_project").exec(function(err, request) {
|
13
|
+
if (err) {
|
14
|
+
return res.status(500).send({success: false, msg: 'Error creating message', err:err });
|
15
|
+
}
|
16
|
+
if (!request) {
|
17
|
+
return res.status(404).send({success: false, msg: "Request with " + req.params.request_id + " not found" });
|
18
|
+
}
|
19
|
+
winston.info("request",request);
|
20
|
+
res.json({id_project: request.id_project});
|
21
|
+
});
|
22
|
+
|
23
|
+
});
|
24
|
+
|
25
|
+
|
26
|
+
module.exports = router;
|
27
|
+
|
28
|
+
|
29
|
+
|
30
|
+
|
@@ -77,11 +77,11 @@ roundRobin(operatorSelectedEvent) {
|
|
77
77
|
|
78
78
|
// db.getCollection('requests').find({id_project: "5c12662488379d0015753c49", participants: { $exists: true, $ne: [] }}).sort({_id:-1}).limit(1)
|
79
79
|
|
80
|
-
// https://stackoverflow.com/questions/14789684/find-mongodb-records-where-array-field-is-not-empty
|
80
|
+
// https://stackoverflow.com/questions/14789684/find-mongodb-records-where-array-field-is-not-empty
|
81
81
|
let query = {id_project: operatorSelectedEvent.id_project,
|
82
82
|
hasBot:false, preflight:false, status: { $gt: 100 },
|
83
83
|
participants: { $exists: true, $ne: [] }};
|
84
|
-
|
84
|
+
|
85
85
|
winston.debug('query', query);
|
86
86
|
|
87
87
|
// let lastRequests = await
|
@@ -96,6 +96,7 @@ roundRobin(operatorSelectedEvent) {
|
|
96
96
|
winston.debug('lastRequests',lastRequests);
|
97
97
|
|
98
98
|
if (lastRequests.length==0) {
|
99
|
+
winston.debug('roundRobin lastRequest not found. fall back to random info',operatorSelectedEvent);
|
99
100
|
winston.verbose('roundRobin lastRequest not found. fall back to random');
|
100
101
|
//first request use default random algoritm
|
101
102
|
// return 0;
|
@@ -123,7 +124,7 @@ roundRobin(operatorSelectedEvent) {
|
|
123
124
|
if (operatorSelectedEvent.available_agents && operatorSelectedEvent.available_agents.length==0) {
|
124
125
|
winston.debug('operatorSelectedEvent.available_agents empty ', operatorSelectedEvent.available_agents);
|
125
126
|
return resolve(operatorSelectedEvent);
|
126
|
-
}
|
127
|
+
}
|
127
128
|
|
128
129
|
// https://stackoverflow.com/questions/15997879/get-the-index-of-the-object-inside-an-array-matching-a-condition
|
129
130
|
let lastOperatorIndex = operatorSelectedEvent.available_agents.findIndex(projectUser => projectUser.id_user.toString() === lastOperatorId);
|
@@ -135,6 +136,9 @@ roundRobin(operatorSelectedEvent) {
|
|
135
136
|
|
136
137
|
winston.debug('lastOperatorIndex: ' + lastOperatorIndex);
|
137
138
|
|
139
|
+
winston.debug('operatorSelectedEvent.available_agents: ', operatorSelectedEvent.available_agents);
|
140
|
+
|
141
|
+
|
138
142
|
let nextOperator = that.nextOperator(operatorSelectedEvent.available_agents, lastOperatorIndex);
|
139
143
|
|
140
144
|
|
@@ -210,8 +214,8 @@ getOperators(departmentid, projectid, nobot, disableWebHookCall, context) {
|
|
210
214
|
}
|
211
215
|
// console.log("department", department);
|
212
216
|
if (!department) {
|
213
|
-
winston.error("Department not found for query ", query);
|
214
|
-
return reject({ success: false, msg: 'Department not found
|
217
|
+
winston.error("Department not found for projectid: "+ projectid +" for query: ", query, context);
|
218
|
+
return reject({ success: false, msg: 'Department not found for projectid: '+ projectid +' for query: ' + JSON.stringify(query) });
|
215
219
|
}
|
216
220
|
// console.log('OPERATORS - »»» DETECTED ROUTING ', department.routing)
|
217
221
|
// console.log('OPERATORS - »»» DEPARTMENT - ID BOT ', department.id_bot)
|