@ticketboothapp/booking 1.2.48 → 1.2.50
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/package.json +1 -1
- package/src/components/BookingDetails.ts +18 -0
- package/src/components/booking/AddOnsSection.tsx +2 -2
- package/src/components/booking/AdminPaymentChoiceModal.tsx +1 -1
- package/src/components/booking/BookingDialog.tsx +1 -1
- package/src/components/booking/BookingFlow.tsx +16 -16
- package/src/components/booking/BookingFlowCollage.tsx +3 -2
- package/src/components/booking/BookingFlowPlaceholder.tsx +1 -1
- package/src/components/booking/BookingFlowPreview.tsx +1 -1
- package/src/components/booking/BookingProductGrid.tsx +4 -3
- package/src/components/booking/Calendar.tsx +5 -5
- package/src/components/booking/CancellationPolicySelector.tsx +2 -2
- package/src/components/booking/ChangeBookingDialog.tsx +6 -5
- package/src/components/booking/CheckoutForm.tsx +1 -1
- package/src/components/booking/CheckoutModal.tsx +3 -3
- package/src/components/booking/DapTourDescription.tsx +3 -3
- package/src/components/booking/DependentAddOnBookingDialog.tsx +7 -7
- package/src/components/booking/DependentAddOnPaymentForm.tsx +1 -1
- package/src/components/booking/ItineraryBox.tsx +6 -6
- package/src/components/booking/ItineraryBuilder.tsx +1 -1
- package/src/components/booking/MealDrinkAddOnSelector.tsx +3 -3
- package/src/components/booking/PickupLocationSelector.tsx +8 -8
- package/src/components/booking/PickupTimeSelector.tsx +2 -2
- package/src/components/booking/PriceBreakdown.tsx +4 -4
- package/src/components/booking/PriceSummary.tsx +3 -3
- package/src/components/booking/PrivateShuttleBookingFlow.tsx +11 -11
- package/src/components/booking/PromoCodeInput.tsx +1 -1
- package/src/components/booking/ReturnTimeSelector.tsx +2 -2
- package/src/components/booking/TicketSelector.tsx +1 -1
- package/src/components/booking/TourDescription.tsx +1 -1
- package/src/constants/images.ts +556 -0
- package/src/constants/products.ts +33 -0
- package/src/contexts/AvailabilitiesCacheContext.tsx +125 -0
- package/src/contexts/CompanyContext.tsx +70 -0
- package/src/data/dap-descriptions/session-couples-families-friends.en.json +61 -0
- package/src/data/dap-descriptions/session-elopements.en.json +60 -0
- package/src/data/dap-descriptions/session-proposals.en.json +60 -0
- package/src/hooks/useBookingSourceMetadataFromLocation.ts +1 -1
- package/src/hooks/useIsBookingLaunchLive.ts +1 -1
- package/src/lib/booking/booking-source.ts +51 -0
- package/src/lib/booking/checkout-breakdown.ts +69 -0
- package/src/lib/booking/correlation-id.ts +46 -0
- package/src/lib/booking/i18n/config.ts +21 -0
- package/src/lib/booking/i18n/index.tsx +144 -0
- package/src/lib/booking/i18n/messages/en.json +236 -0
- package/src/lib/booking/i18n/messages/fr.json +236 -0
- package/src/lib/booking/itinerary-display.ts +36 -0
- package/src/lib/booking/itinerary-labels.ts +70 -0
- package/src/lib/booking/location-calculations.ts +43 -0
- package/src/lib/booking/location-utils.ts +165 -0
- package/src/lib/booking/map-utils.ts +153 -0
- package/src/lib/booking/marker-icons.ts +113 -0
- package/src/lib/booking/normalize-booking-product-id.ts +21 -0
- package/src/lib/booking/pickup-location-types.ts +25 -0
- package/src/lib/booking/places-api.ts +154 -0
- package/src/lib/booking/pricing.ts +466 -0
- package/src/lib/booking/product-option-id.ts +35 -0
- package/src/lib/booking/source-metadata.ts +226 -0
- package/src/lib/booking/sunday-week.ts +14 -0
- package/src/lib/booking/trace-context.ts +62 -0
- package/src/lib/booking/utils.ts +9 -0
- package/src/lib/booking-api.ts +1793 -0
- package/src/lib/booking-constants.ts +23 -0
- package/src/lib/booking-ref.ts +13 -0
- package/src/lib/booking-types.ts +36 -0
- package/src/lib/currency.ts +81 -0
- package/src/lib/dap-descriptions.ts +50 -0
- package/src/lib/dap-itinerary-preview.ts +315 -0
- package/src/lib/dependent-add-on-api.ts +434 -0
- package/src/lib/env.ts +102 -0
- package/src/lib/manage-booking-post-checkout.ts +68 -0
- package/src/lib/photo-dap-config.ts +228 -0
- package/src/providers/booking-dialog-provider.tsx +3 -3
- package/src/providers/dependent-add-on-dialog-provider.tsx +105 -0
- package/src/strings/en.json +1774 -0
- package/src/strings/es.json +1573 -0
- package/src/strings/fr.json +1573 -0
- package/src/strings/index.js +23 -0
- package/src/types.d.ts +11 -0
- package/ticketboothapp-booking-1.2.48.tgz +0 -0
- package/ticketboothapp-booking-1.2.49.tgz +0 -0
- package/tsconfig.json +3 -2
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{
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"common": {
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"viaVia": "Via Via",
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"moraineLakeShuttle": "Moraine Lake & Lake Louise Shuttle from Canmore & Banff",
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"bookNow": "Book Now",
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"book": "Book",
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"moreInfo": "More Info",
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"chooseYourExperience": "Choose Your Experience",
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"menu": "Menu",
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"seeMore": "See More"
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},
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"manageBooking": {
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"printSummary": "Print summary",
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"printSummaryAria": "Print a one-page summary of your booking"
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},
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"partnerPortal": {
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"pageTitle": "Partner booking",
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"tabBook": "Book",
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"tabBookings": "Your bookings",
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"tabLivePickups": "Live pickups",
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"tabStats": "Your stats",
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"tabOrganization": "Your organization",
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"organizationSignInHint": "Sign in to manage your organization.",
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"tabSoonHint": "Coming soon.",
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"organizationLabel": "Organization",
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"organizationSearchPlaceholder": "Search organizations…",
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"organizationSearchNoMatches": "No matching organizations.",
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"agentLabel": "Agent",
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"selectOrganization": "Select organization",
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"selectAgent": "Select agent",
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"loadingPartners": "Loading partners…",
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"partnersError": "Could not load partner organizations.",
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"noPartners": "No partner organizations are available for booking yet.",
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"loadingAgents": "Loading agents…",
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"agentsError": "Could not load agents for this organization.",
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"manageBookingDialogTitle": "Manage booking",
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"manageBookingDialogClose": "Close",
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"manageBookingOpenInNewTab": "Open in a new tab",
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"manageBookingPrint": "Print",
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"manageBookingReopenInDialog": "Manage booking",
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"bookTabSelectOrganizationHint": "Select an organization to make a booking.",
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"bookTabSelectAgentHint": "Select an agent to continue booking.",
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"bookTabContinueToBook": "Continue to book",
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"bookTabAttributionSummary": "This booking will be made under partner {{partner}} with agent {{agent}}.",
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"bookTabAttributionSummaryNoAgent": "This booking will be made under partner {{partner}}.",
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"bookTabAttributionConfirmLabel": "I confirm the partner and agent are correct.",
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"bookTabAttributionConfirmLabelNoAgent": "I confirm the partner is correct.",
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"bookSuccessToast": "Booking made under partner {{partner}} with agent {{agent}}.",
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"bookSuccessToastNoAgent": "Booking made under partner {{partner}}.",
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"signInTitle": "Partner sign-in",
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"signInDescription": "Use the email on file for your organization (partner contact, account email, or an agent payout email). We will email you a one-time code — no password to remember.",
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"signInEmailLabel": "Email",
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"signInSelectEmailPlaceholder": "Choose an email",
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"signInLoadingEmails": "Loading sign-in addresses…",
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"signInNoEmailsForOrganization": "No sign-in emails are on file for this organization. Reach out to info@viaviamorainelake.com to get access.",
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"signInEmailsLoadError": "We could not load sign-in options. Try again in a moment or pick a different organization.",
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"signInEmailPlaceholder": "you@example.com",
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"signInSendCode": "Email me a sign-in code",
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"signInSending": "Sending…",
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"signInCodeSent": "Check the inbox of the selected email and enter the code received below to sign in.",
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"signInCodeLabel": "Sign-in code",
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"signInCodePlaceholder": "Enter the 8-character code",
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"signInVerify": "Sign in",
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"signInVerifying": "Signing in…",
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"signInVerifyError": "That code is invalid or has expired. Request a new code.",
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"signInUseDifferentEmail": "Use a different email",
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"signInSendLinkError": "Something went wrong. Try again in a moment.",
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"signInInvalidEmail": "Enter a valid email address.",
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"signOut": "Sign out",
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"signedInAs": "Signed in",
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"sessionLoading": "Restoring your session…",
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"bookingsLoading": "Loading your bookings…",
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"bookingsLoadError": "We could not load your bookings. Try again in a moment.",
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"bookingsEmpty": "No partner portal bookings yet. When you complete a booking while signed in, it will appear here.",
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"livePickupsEmptyToday": "No tour pickups scheduled for today.",
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"livePickupsGuestPageLink": "Open guest live pickups page",
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"bookingsColReference": "Reference",
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"bookingsColCustomer": "Guest",
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"bookingsColGuests": "Guests",
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"bookingsColProduct": "Product",
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"bookingsColTourPickup": "Tour date / pickup",
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"bookingsColCommissionableTotal": "Total (commissionable)",
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"bookingsColAgent": "Agent",
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"bookingsColCommission": "Commission",
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"bookingsGuestUnknown": "—",
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"bookingsViewWeek": "Week",
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"bookingsViewList": "List",
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"bookingsWeekPrev": "Previous week",
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"bookingsWeekNext": "Next week",
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"bookingsWeekToday": "This week",
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"bookingsWeekEmpty": "No bookings scheduled this week.",
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"bookingsListSectionUpcoming": "Upcoming",
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"bookingsListSectionPast": "Past",
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"bookingsListNoActive": "No active bookings. Cancelled reservations are hidden.",
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"bookingsDetailTitle": "Booking details",
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"bookingsDetailClose": "Close",
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"bookingsDetailGuest": "Guest",
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"bookingsDetailGuests": "Guests",
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"bookingsDetailProduct": "Product",
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"bookingsDetailContact": "Contact",
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"bookingsDetailEmail": "Email",
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"bookingsDetailPhone": "Phone",
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"bookingsDetailItinerary": "Itinerary",
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"bookingsDetailPickup": "Pickup",
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"bookingsDetailReference": "Reference",
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"bookingsDetailStatus": "Status",
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"bookingsDetailBilling": "Billing",
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"bookingsDetailBillingGuestCheckout": "Guest paid or pays online",
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"bookingsDetailBookedAt": "Booked",
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"bookingsDetailNoContact": "No contact info on file.",
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"bookingsDetailNoItinerary": "No itinerary details on file.",
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"bookingsDetailResendConfirmation": "Resend confirmation email",
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"bookingsDetailResendConfirmationBusy": "Sending…",
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"bookingsDetailResendConfirmationGenericError": "Something went wrong. Try again in a moment.",
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"bookingsColTourTime": "Tour / time",
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"statsSeasonHeading": "2026 seasonal summary",
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"statsTotalBookings": "Total bookings",
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"statsTotalCommissionCad": "Total commission earned",
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"statsTotalGuests": "Total guests",
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"statsMonthlySummaryHeading": "Monthly summary",
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"statsMonthlyAttributionHint": "Bookings are counted for commission in the calendar month of the date that their tour takes place.",
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"statsMonthNoBookings": "No qualifying bookings in this month.",
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"statsMonthTotalCommission": "Total",
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"statsColAgent": "Agent",
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"statsColCommission": "Commission",
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"statsViewBookings": "View Bookings",
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"statsBookingsThAria": "Included bookings",
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"statsRowBookingsAria": "View bookings included in this commission",
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"statsBookingsDialogTitle": "Bookings in this total",
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"statsBookingsDialogSubtitle": "{{agent}} · {{month}}",
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"statsBookingsDialogEmpty": "No bookings to show.",
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"statsAgentUnassigned": "Unassigned",
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"orgLoadError": "We could not load your organization details. Try again in a moment.",
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"orgLoading": "Loading organization…",
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"orgSectionPickup": "Pickup locations",
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"orgSectionCommission": "Commission rate",
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"orgCommissionRate": "Current rate",
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"orgCommissionHistory": "Rate history",
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"orgSectionCommissionPayout": "Preferred commission payout method",
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"orgPayoutMethod": "Method",
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"orgPayoutMethodPlaceholder": "Select payout method",
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"orgPayoutMethodCheque": "Cheque",
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"orgPayoutMethodETransfer": "E-transfer",
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"orgPayoutPayee": "Payee",
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"orgPayoutRecipientMode": "Recipient mode",
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"orgPayoutNotes": "Notes",
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"orgPayoutNotesHint": "Optional. Anything our team should keep on file for paying you (for example how a cheque should be made out, or e-transfer details we already use).",
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"orgEditProfileSettings": "Edit",
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"orgCancelEdit": "Cancel",
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"orgSettingsSave": "Save changes",
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"orgSettingsSaving": "Saving…",
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"orgSettingsSaved": "Saved.",
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"orgSettingsSaveError": "Could not save. Try again or contact Via Via if it keeps happening.",
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"orgInvalidPartnerEmail": "Enter a valid partner contact email, or leave the field empty.",
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"orgInvalidNotificationEmails": "Each booking notification line must be a valid email address.",
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"orgNotifyEmailsHelp": "One email per line, or separate with commas.",
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"orgRecipientOrgShared": "Organization (shared payout)",
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"orgRecipientPerAgent": "Per agent (payout email on each agent)",
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"orgSectionContacts": "Contacts & notifications",
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"orgPartnerEmail": "Partner contact email",
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"orgAccountEmail": "Account email",
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"orgBookingNotificationEmails": "Booking notification emails",
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"orgSectionLinksAndPromos": "Commission links & promo codes",
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"orgAttributionEmpty": "No attribution links are configured.",
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"orgAttributionUnnamedLink": "Link",
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"orgAttributionCopyLink": "Copy link",
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"orgAttributionCopied": "Copied",
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"orgAttributionCopyFailed": "Could not copy",
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"orgAttributionNoUrl": "No shareable URL could be built from this entry. Ask your Via Via contact to add a landing URL or path.",
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"orgPromosEmpty": "No commissionable promo codes on file.",
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"orgPromoCodesSubheading": "Commissionable promo codes",
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"orgSectionAgents": "Agents",
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"orgAgentsColName": "Name",
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"orgAgentsColPayoutEmail": "Email",
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"orgAgentsColStatus": "Status",
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"orgAgentActive": "Active",
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"orgAgentDisabled": "Disabled",
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"orgAgentsEmpty": "No agents yet. Use + to add one.",
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"orgAddAgentPlusLabel": "Add an agent",
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"orgAddAgentTitle": "Add an agent",
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"orgAddAgentNameLabel": "Agent name",
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"orgAddAgentNamePlaceholder": "e.g. Front desk",
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"orgAddAgentPayoutLabel": "Email",
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"orgAddAgentPayoutPlaceholder": "agent@example.com",
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"orgAddAgentSubmit": "Add agent",
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"orgAddAgentSubmitting": "Adding…",
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"orgAddAgentError": "Could not add the agent. Check the details and try again.",
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"orgAddAgentDuplicateName": "An agent with this name already exists. Choose a different name.",
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"orgNone": "—",
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"agentAddNewOption": "Add an agent…",
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"partnerLoginPageTitle": "Partner sign-in",
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"partnerLoginPageDescription": "Enter the email on file for your partner account. We will send you a one-time code to complete sign-in.",
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"backToPortal": "Back to partner portal"
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},
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"staffPortal": {
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"pageTitle": "staff portal",
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"tabSchedule": "Schedule",
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"tabPayroll": "Pay & shifts",
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"tabDocuments": "Documents",
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"tabProfile": "Profile",
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"placeholderSchedule": "Your assigned shifts will appear here.",
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"placeholderPayroll": "Season totals, per-shift pay, and next payroll date will appear here.",
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"placeholderDocuments": "Requested documents, signatures, and uploads will appear here.",
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"profileEmail": "Email",
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"profilePhone": "Phone",
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"profileWhatsApp": "WhatsApp",
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"profilePhoneMissing": "No phone number on file yet.",
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"profileWhatsAppMissing": "No WhatsApp number on file yet.",
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"staffLoginPageTitle": "Staff sign-in",
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"Two experiences, one adventure! <a href='#book-now/two-lakes-combo'>Visit Moraine Lake and Lake Louise the same day</a> - available for both daytime and <a href='#book-now/moraine-lake-sunrise-lake-louise-golden-hour'>sunrise adventures</a>."
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"title": "Moraine Lake Shuttle",
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"title": "Emerald Lake Shuttle",
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"description": "Our mission is to create <b>seamless, sustainable travel experiences</b> that help travellers explore the Canadian Rockies with ease — without the hassle of driving or parking. Whether you're catching a sunrise at Moraine Lake, exploring the iconic Lake Louise, or discovering hidden gems like Emerald Lake and Takakkaw Falls, we're here to craft unforgettable adventures that celebrate the magic of this place.<br><br> At Via Via, we're all about <b>connecting people to the beauty of Banff National Park — one journey at a time.</b>"
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"description": "Exceptional <b>guest support</b> is at the heart of everything we do — before, during, and after your adventure with us. We're always happy to help <b>craft custom itineraries, give local recommendations, or connect you with other activities</b> in the area to make your trip truly unforgettable. As travellers ourselves, we know that plans don't always go as expected — that's why we offer <b>stress-free booking</b> with <b>flexible rescheduling options</b>, making sure your adventure is as easy and worry-free as possible.<br><br> We're committed to making a <b>positive impact — not only on your journey, but on our community, the environment, and the preservation of the landscapes that make this place so special</b>. We're proud members of <b>Canmore Kananaskis Tourism, The Association for Mountain Parks Protection & Enjoyment (AMPPE), and Travel Alberta</b>. As a <b>certified Living Wage Employer</b>, we prioritize fair wages and workplace wellbeing. We also give back by <b>sponsoring local events and fundraisers</b> — because we believe that protecting this place means supporting the people who call it home."
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"description": "We're a team of <b>local explorers, storytellers, and adventurers</b> who love sharing the places that inspire us most. From sunrise shuttles to private small-group tours, we create experiences that bring people closer to the landscapes, stories, and wildlife of the Rockies.<br><br> Our team is the heart of Via Via — and we're dedicated to creating a <b>supportive, inclusive work environment where everyone feels valued and inspired</b>. We believe in fostering <b>personal growth, encouraging new challenges</b>, and opening doors to <b>new opportunities</b> along the way.<br><br> Community is what makes the Rockies so special — we love building <b>partnerships and collaborating with local photographers, hiking guides, adventure companies, and yoga instructors</b> to create unique experiences that go beyond the ordinary.<br><br>We'll ensure you travel the easy way — <b>less logistics, more adventure.</b>"
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"title": "We welcome new partnerships!",
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"description": "Are you passionate about sustainable travel and outdoor exploration? By collaborating with us, you'll not only showcase your commitment to eco-friendly practices but also provide your audience with seamless transportation options to explore iconic destinations like Moraine Lake & Lake Louise.<br><br>Let's work together to promote responsible tourism and create unforgettable experiences for travelers worldwide."
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"description": "If you're passionate about providing exceptional service, love the outdoors, and want to be part of a team that cares about your wellbeing and the environment, then we want to hear from you!<br><br>Join our Via Via team, and embark on an exciting summer in the heart of the Canadian Rockies."
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"heroSubtitle": "Ready for the summer of a lifetime?",
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"banffJobs": "Banff jobs",
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"pageTitle": "We're creating unforgettable journeys, and we're hiring.",
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"pageDescription": "Our journeys are only as unforgettable as the crew who make them happen. We're looking for adventurous, motivated people who know how to work hard, support each other, and keep the good vibes rolling — always with a smile.",
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"forTheBooks": "Let's make this summer one for the books.",
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"opportunities": "2026 Via Via Opportunities",
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"accommodationInBowValley": "Do you have accommodation in the Bow Valley?",
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"whyJoinViaVia": "Why do you want to join Via Via this season?",
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"comfortableEarlyMornings": "Are you comfortable working early mornings, weekends, and during peak-season pressure?",
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"success": "Thank you! Your application has been submitted successfully. We'll be in touch soon.",
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"title": "2026 Guest Experience & Operations Coordinator",
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"description": "Join the team that keeps Via Via moving - delivering unforgettable guest experiences while powering the operations behind them.",
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"descriptionCollapsed": "We're hiring Guest Experience & Operations Coordinators who want to be in the action - the people who make our customer journey seamless and our operations run smoothly. You'll work side-by-side in our office in Canmore, stay connected with the wider team, and help travelers from all over the world by phone, email, and through our booking systems.",
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"descriptionExpanded": "<p>We're hiring Guest Experience & Operations Coordinators who want to be in the action - the people who make our customer journey seamless and our operations run smoothly. You'll work side-by-side in our office in Canmore, stay connected with the wider team, and help travelers from all over the world by phone, email, and through our booking systems.</p><p><b>English Required | French or Spanish Strongly Preferred | Additional Languages an Asset | Seasonal, Full-Time</b></p><h3>Your responsibilities</h3><p>Deliver outstanding customer service and effortless bookings. But this isn't a \"sit behind a screen and copy-paste answers\" kind of job. You'll learn our operation inside-out so you can actually advise guests, anticipate needs, solve problems, and make their journey easier.</p><p>Because our guests come from everywhere, speaking multiple languages is a huge asset - we love being the team that can support people in their own language.</p><p>To really own the role, you'll also get field training; visiting hotels, pick-up spots, and travel routes, seeing what our drivers see, and understanding how real-world logistics work. When a guest has a question, you won't guess - you'll know.</p><p>If you're organized, positive, social, and secretly love the adrenaline of a smooth day… you're going to thrive here. Think of this role as being the organized centipede who keeps everything moving.</p><h3>What You'll Be Doing</h3><h4>Customer Service & Bookings</h4><ul><li>Help guests by phone and email with warmth, clarity, and speed</li><li>Handle bookings accurately and guide travelers through options</li><li>Make international guests feel at ease using multiple languages when possible</li><li>Manage reservations, changes, and cancellations</li><li>Craft customized private tour itineraries</li><li>Spot mistakes before they become problems</li></ul><h4>Operations from the Inside</h4><ul><li>Train in the field: learn tour itineraries, hotels, pick-ups, routes</li><li>Understand what's possible, what's tricky, and how to set smart expectations</li><li>Give practical advice that avoids confusion</li><li>Build and prepare daily operational routes for drivers</li><li>Dispatch multiple drivers with clarity and confidence during pickups</li><li>Handle sunrise/early dispatch on a rotating schedule - we're all in this together!</li></ul><h4>A Bit of Wheels - Without Driving Guests</h4><p>You won't be driving customers - that's not the job, but we encourage you to get a Class 4 commercial licence (we pay for it!) - This just helps when vehicles need to be moved, picked up for maintenance, or repositioned</p><h3>Compensation & Expectations</h3><p>At Via Via, we're very proud to be Canmore's only recognized Living Wage Employer. From the very beginning, we've believed that fair compensation and a team-first mentality are necessities - not perks. These are values we care about deeply and continue to stand behind.</p><p>This is a 5-6 month peak-season contract with a salary of $22,500 - $27,000, paid at $4,000 - $4,500 per month.</p><p>And just to be real with you: This is not a 9-5 job. Peak season requires flexibility, teamwork, early-morning dispatch rotations, and a willingness to lean in when demand is high. The energy is part of the fun, and part of the reward.</p><h3>Why Join Via Via</h3><ul><li>Work alongside a tight-knit, adventurous team from around the world</li><li>Take real ownership from day one - your decisions matter</li><li>Shape meaningful guest experiences, not just process bookings</li><li>Enjoy variety in a fast-moving operation where no two days are the same</li><li>Grow with a young company that invests in its people</li><li>Spend your season crafting journeys travelers will remember for a lifetime - all while working in the heart of the Canadian Rockies, with direct access to Banff's most iconic lakes.</li></ul><h3>What We're Looking For</h3><ul><li>Hard-working humans who go beyond the obvious</li><li>Flawless communicators who lift the customer experience</li><li>Tech-savvy when it comes to booking systems</li><li>A detail-driven organizer who genuinely enjoys helping people</li><li>Team players who keep the moving parts moving</li><li>People who want to grow - personally and with Via Via</li></ul><p>If this sounds like your kind of team, your kind of energy, and your kind of summer - we'd love to hear from you.</p><h3>About Via Via</h3><p>Via Via is a young, fast-growing, international-minded travel company built on hustle, creativity, and genuinely caring about people. We don't wait to be asked - we move, we solve, we improve. Not because anyone forces us to, but because we take pride in doing things better every single day. Yeah, we know - every job description says something like that. But here, we mean it quite literally.</p><p>We're proud of what we've built so far, and we're known for going the extra mile. That mindset isn't a \"nice bonus\" - it's a must. But it comes with something amazing: looking back on a summer season full of stories, challenges, laughs, unforgettable experiences - and new friends who stick for life.</p>"
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"description": "Sunrise chaser, local storyteller, & adventure maker - all behind the wheel."
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"jobPostingButtonDisabledDescription": "We've received a lot of interest in this opportunity and are currently moving forward with candidates. If you have already applied, we'll be in touch soon.",
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"jobPostingNotActivelyHiringDescription": "NOTE: We've filled most full-time positions for summer 2026.<br> We still encourage you to apply and we'll keep you updated on any new opportunities as they become available."
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"why": {
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"title": "Why work with us?",
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"description": "We're all about crafting unforgettable adventures in the Canadian Rockies — and we're looking for passionate, adventure-loving individuals to join our team! If you thrive in a dynamic environment, love connecting with people from around the world, and want to spend your summer surrounded by iconic mountain landscapes from sunrise to sunset, this could be your summer of a lifetime. Every day is an adventure — and no two days are ever the same! We're proud to be a <b>Living Wage Employer</b>, committed to paying fair wages that support our team both on and off the clock. We welcome all qualified applicants and are committed to creating an inclusive, supportive workplace where everyone feels valued, respected, and part of the journey."
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425
|
+
"writeUs": "Write us",
|
|
426
|
+
"sayHi": "Say Hi!",
|
|
427
|
+
"weMightSpeakYourLanguage": "We're happy to help",
|
|
428
|
+
"weMightSpeakYourLanguageDescription": "in English, French, and Dutch.",
|
|
429
|
+
"namePlaceholder": "Your Name",
|
|
430
|
+
"emailPlaceholder": "Your Email",
|
|
431
|
+
"messagePlaceholder": "Your Message",
|
|
432
|
+
"submit": "Submit",
|
|
433
|
+
"getInTouch": "Get in touch",
|
|
434
|
+
"contactImageCaption": "Co-founders of Via Via, Nathan (Belgium) and Jenna (Canada)."
|
|
435
|
+
},
|
|
436
|
+
|
|
437
|
+
|
|
438
|
+
|
|
439
|
+
"footer": {
|
|
440
|
+
"contactUs": "Contact Us",
|
|
441
|
+
"returnToTop": "Return to top",
|
|
442
|
+
"terms-and-conditions": "Terms and conditions",
|
|
443
|
+
"privacy-policy": "Privacy policy",
|
|
444
|
+
"sitemap": "Sitemap",
|
|
445
|
+
"company": "Via Via Moraine Lake Shuttle • Canmore, Alberta • Shuttles to Moraine Lake, Lake Louise in Banff National Park",
|
|
446
|
+
"copyright": "Copyright - Via Via Moraine Lake Shuttle© 2025",
|
|
447
|
+
"emailSignup": {
|
|
448
|
+
"title": "Moraine Lake Road re-opens June 1, 2026",
|
|
449
|
+
"placeholder": "Enter your email for ticket info & discounts",
|
|
450
|
+
"submit": "Subscribe",
|
|
451
|
+
"success": "Thanks! We'll email you with updates on 2026 ticket release dates.",
|
|
452
|
+
"error": "Something went wrong. Please try again.",
|
|
453
|
+
"duplicate": "You're already signed up! We'll keep you updated on 2026 ticket release dates."
|
|
454
|
+
}
|
|
455
|
+
},
|
|
456
|
+
|
|
457
|
+
|
|
458
|
+
|
|
459
|
+
"navigationLinks": {
|
|
460
|
+
"home": "Home",
|
|
461
|
+
"sunriseTours": "Sunrise Tours",
|
|
462
|
+
"moraineLake": "Moraine Lake",
|
|
463
|
+
"lakeLouise": "Lake Louise",
|
|
464
|
+
"emeraldLake": "Emerald Lake",
|
|
465
|
+
"photoSessions": "Photo Sessions",
|
|
466
|
+
"privateTours": "Private Tours",
|
|
467
|
+
"faq": "FAQ",
|
|
468
|
+
"aboutUs": "About Us",
|
|
469
|
+
"ourTeam": "Our Team",
|
|
470
|
+
"careers": "Careers",
|
|
471
|
+
"pickupLocations": "Pickup Locations",
|
|
472
|
+
"allShuttlesAndTours": "All Shuttles & Tours",
|
|
473
|
+
"banffTravelDiaries": "Banff Travel Diaries",
|
|
474
|
+
"banffNationalParkRecommendations": "Banff Travel Guide",
|
|
475
|
+
"bookingQuiz": "Booking Quiz",
|
|
476
|
+
"livePickups": "Live Pickups"
|
|
477
|
+
},
|
|
478
|
+
|
|
479
|
+
|
|
480
|
+
|
|
481
|
+
"valueProps": {
|
|
482
|
+
"smallGroups": {
|
|
483
|
+
"title": "Small Groups",
|
|
484
|
+
"description": "Our Banff and Canmore shuttles run in small groups for a more personal experience in the Rockies."
|
|
485
|
+
},
|
|
486
|
+
"cozyBlankets": {
|
|
487
|
+
"title": "Cozy Blankets",
|
|
488
|
+
"description": "Admire the sunrise of a lifetime wrapped in a cozy blanket - included on all early-morning departures."
|
|
489
|
+
},
|
|
490
|
+
"hotDrinks": {
|
|
491
|
+
"title": "Hot Drinks",
|
|
492
|
+
"description": "Follow your sunrise shuttle to Moraine Lake with a complimentary coffee, tea, or hot chocolate as the sun lights up the peaks."
|
|
493
|
+
},
|
|
494
|
+
"photoTours": {
|
|
495
|
+
"title": "Photo Tours",
|
|
496
|
+
"description": "Join our exclusive, personalized photo workshop at Moraine Lake for sunrise, guided by award-winning photographers."
|
|
497
|
+
},
|
|
498
|
+
"localGuides": {
|
|
499
|
+
"title": "Local Guides",
|
|
500
|
+
"description": "Travel with guides who know where to find the views, trails, and wildlife that make Moraine Lake and Lake Louise unforgettable."
|
|
501
|
+
},
|
|
502
|
+
"convenientPickup": {
|
|
503
|
+
"title": "Convenient Pickup",
|
|
504
|
+
"description": "Convenient doorstep pickup and drop-off at your hotel, Airbnb, or Vrbo in Canmore, Banff, or Lake Louise for a hassle-free experience."
|
|
505
|
+
},
|
|
506
|
+
"directAccess": {
|
|
507
|
+
"title": "Direct Access",
|
|
508
|
+
"description": "Skip the lines and enjoy direct access with licensed operators to Moraine Lake, Lake Louise & more - with seamless hotel pickups along the way."
|
|
509
|
+
},
|
|
510
|
+
"avoidPaidParking": {
|
|
511
|
+
"title": "Avoid Paid Parking",
|
|
512
|
+
"description": "Skip the parking stress and fees — between 1,500 to 3,000 cars are turned away daily at Lake Louise. Ride with us and go straight to the sights"
|
|
513
|
+
},
|
|
514
|
+
"flexibleCancellation": {
|
|
515
|
+
"title": "Flexible Cancellation",
|
|
516
|
+
"description": "Our flexible cancellation policy lets you cancel up to 7 days before your trip, or easily reschedule your shuttle up to 72 hours before your scheduled pick-up."
|
|
517
|
+
},
|
|
518
|
+
"multipleLocations": {
|
|
519
|
+
"title": "Multiple Locations",
|
|
520
|
+
"description": "Discover multiple iconic locations in one trip — relax, take in the views, and leave the driving to us."
|
|
521
|
+
},
|
|
522
|
+
"noParkingStruggles": {
|
|
523
|
+
"title": "No Parking Struggles",
|
|
524
|
+
"description": "No circling, no stress — leave the busy, limited parking lots behind and hop straight on our shuttle to the best spots."
|
|
525
|
+
},
|
|
526
|
+
"yourPrivateGroup": {
|
|
527
|
+
"title": "Your Private Group",
|
|
528
|
+
"description": "Share this unique experience together — our shuttles accommodate up to 14 passengers, perfect for small group adventures."
|
|
529
|
+
},
|
|
530
|
+
"customizedItinerary": {
|
|
531
|
+
"title": "Customized Itinerary",
|
|
532
|
+
"description": "We'll help you build your perfect itinerary — customized stops, local insights, and a journey made just for your group."
|
|
533
|
+
},
|
|
534
|
+
"doorstepPickup": {
|
|
535
|
+
"title": "Doorstep Pickup",
|
|
536
|
+
"description": "The adventure starts right at your doorstep. We conveniently pick you up and drop you off at your accommodation!"
|
|
537
|
+
},
|
|
538
|
+
"captureTheMoment": {
|
|
539
|
+
"title": "Capture the Moment",
|
|
540
|
+
"description": "We partner with local photographers offering private photoshoots and workshops — from weddings and family portraits to adventure sessions at the most stunning locations."
|
|
541
|
+
},
|
|
542
|
+
"cozyComfort": {
|
|
543
|
+
"title": "Cozy Comfort",
|
|
544
|
+
"description": "We'll provide you with hot drinks & wrap you in a cozy blanket to keep you warm while admiring the sunrise of a lifetime."
|
|
545
|
+
},
|
|
546
|
+
"personalGuides": {
|
|
547
|
+
"title": "Personal Guide",
|
|
548
|
+
"description": "Our expert local guides share stories and insider tips at Lake Louise, Moraine Lake, and beyond."
|
|
549
|
+
}
|
|
550
|
+
},
|
|
551
|
+
|
|
552
|
+
|
|
553
|
+
|
|
554
|
+
"pillValues": {
|
|
555
|
+
"departurePillValues": {
|
|
556
|
+
"twoLakesCombo": "Departs 7:30am, 9am, 1pm",
|
|
557
|
+
"moraineLakeAdventure": "Departs 7:30am, 9am, 1pm",
|
|
558
|
+
"lakeLouiseAdventure": "Departs 9am",
|
|
559
|
+
"emeraldLakeEscapeTour": "Departs 8am",
|
|
560
|
+
"privateTour": "Doorstep pickup"
|
|
561
|
+
},
|
|
562
|
+
"durationPillValues": {
|
|
563
|
+
"moraineLakeSunrise": "3 hours at Moraine Lake",
|
|
564
|
+
"moraineLakeSunriseLakeLouiseGoldenHour1": "2 hours at Moraine Lake",
|
|
565
|
+
"moraineLakeSunriseLakeLouiseGoldenHour2": "1 hour at Lake Louise",
|
|
566
|
+
"twoLakesCombo1": "1.5-2 hours at Moraine Lake",
|
|
567
|
+
"twoLakesCombo2": "2 hours at Lake Louise",
|
|
568
|
+
"moraineLakeAdventure": "4 hours at Moraine Lake",
|
|
569
|
+
"lakeLouiseAdventure": "5 hours at Lake Louise",
|
|
570
|
+
"emeraldLakeEscapeTour": "11 hours total",
|
|
571
|
+
"privateTour": "Flexible"
|
|
572
|
+
},
|
|
573
|
+
"addTimePillValues": {
|
|
574
|
+
"moraineLakeSunrise": "extend for +6.5 hours",
|
|
575
|
+
"moraineLakeSunriseLakeLouiseGoldenHour": "extend for +6.5 hours",
|
|
576
|
+
"twoLakesCombo": "extend for +3.5 hours",
|
|
577
|
+
"moraineLakeAdventure": "extend for +3.5 hours",
|
|
578
|
+
"lakeLouiseAdventure": "extend for +3.5 hours"
|
|
579
|
+
},
|
|
580
|
+
"moneyPillValues": {
|
|
581
|
+
"moraineLakeSunrise": "from CA$85",
|
|
582
|
+
"moraineLakeSunriseLakeLouiseGoldenHour": "from CA$105",
|
|
583
|
+
"twoLakesCombo": "from CA$85",
|
|
584
|
+
"moraineLakeAdventure": "from CA$59",
|
|
585
|
+
"lakeLouiseAdventure": "from CA$45",
|
|
586
|
+
"emeraldLakeEscapeTour": "from CA$135",
|
|
587
|
+
"privateTour": "from CA$1299",
|
|
588
|
+
"afternoonDelight": "from CA$79"
|
|
589
|
+
},
|
|
590
|
+
"sunrise": "Sunrise",
|
|
591
|
+
"twoLakesInOne": "2 lakes in 1",
|
|
592
|
+
"hike": "Perfect for hiking",
|
|
593
|
+
"canoe": "Rent a canoe",
|
|
594
|
+
"lunch": "Lunch at Emerald Lake Lodge",
|
|
595
|
+
"croissant": "Croissants included",
|
|
596
|
+
"hotDrinks": "Hot drinks",
|
|
597
|
+
"blankets": "Cozy blankets",
|
|
598
|
+
"emeraldLakeEscapeTourLocations": {
|
|
599
|
+
"moraineLake": "Moraine Lake",
|
|
600
|
+
"lakeLouise": "Lake Louise",
|
|
601
|
+
"emeraldLake": "Emerald Lake",
|
|
602
|
+
"takakkawFalls": "Takakkaw Falls"
|
|
603
|
+
}
|
|
604
|
+
},
|
|
605
|
+
|
|
606
|
+
|
|
607
|
+
|
|
608
|
+
"imageAltTags": {
|
|
609
|
+
"moraineLakeSunriseCheers": "Friends celebrating sunrise at Moraine Lake with coffee",
|
|
610
|
+
"moraineLakeSunriseCheers2": "Romantic couple celebrating sunrise at Moraine Lake with coffee",
|
|
611
|
+
"moraineLakeCanoeGirl": "Woman paddling on turquoise waters of Moraine Lake",
|
|
612
|
+
"moraineLakeAlpineGlowWide": "Wide shot of Moraine Lake during alpine glow",
|
|
613
|
+
"takakkawFalls": "Tall waterfall in the mountains",
|
|
614
|
+
"emeraldLake": "Crystal-clear emerald lake with mountains in the background",
|
|
615
|
+
"lakeLouiseModel": "Model of Lake Louise in Banff National Park",
|
|
616
|
+
"lakeLouise": "Lake Louise in Banff National Park",
|
|
617
|
+
"moraineLakeCanoe": "Moraine Lake canoe in the mountains",
|
|
618
|
+
"moraineLakeSunrise": "Moraine Lake sunrise with mountains in the background",
|
|
619
|
+
"moraineLakeSunrise2": "Moraine Lake sunrise with mountains in the background",
|
|
620
|
+
"moraineLakeSunriseYellowJacket": "Moraine Lake sunrise with yellow jacket in the foreground",
|
|
621
|
+
"moraineLakeSentinelPassView": "View from Sentinel Pass which is accessible from Moraine Lake",
|
|
622
|
+
"viaViaOperationsMap": "Via Via operations map of Banff National Park",
|
|
623
|
+
"jennaAndNathanViaVia": "Jenna and Nathan from Via Via",
|
|
624
|
+
"vermillionLakes": "Vermillion Lakes in Banff National Park",
|
|
625
|
+
"emeraldLakeReflection": "Reflection of mountains in Emerald Lake",
|
|
626
|
+
"emeraldLakeSunriseReflection": "Reflection of mountains in Emerald Lake at sunrise",
|
|
627
|
+
"emeraldLakeJump": "Man jumping into Emerald Lake in Banff National Park",
|
|
628
|
+
"lowerJohnstonCanyonFalls": "Lower Johnston Canyon Falls in Banff National Park",
|
|
629
|
+
"moraineLakeRoadShuttle": "Via Via shuttles driving up Moraine Lake Road in Banff National Park",
|
|
630
|
+
"viaViaShuttleDropOff2": "Owner of Via Via, Nathan, dropping off a guest at Moraine Lake in Banff National Park.",
|
|
631
|
+
"moraineLakeFriends": "Friends enjoying the view of Moraine Lake in Banff National Park.",
|
|
632
|
+
"viaViaCoworkers": "Via Via coworkers enjoying the view of Moraine Lake in Banff National Park.",
|
|
633
|
+
"viaViaShuttleView": "View from of Moraine Lake Road from the Via Via shuttle.",
|
|
634
|
+
"viaViaShuttle": "Via Via shuttle in front of mountain landscape",
|
|
635
|
+
"banffShuttlePickUp": "Via Via shuttle picking up a guest at a hotel in Banff National Park.",
|
|
636
|
+
"lakeLouiseCanoe": "Woman canoeing on Lake Louise in Banff National Park.",
|
|
637
|
+
"moraineLakeJumpIn": "Man jumping into Moraine Lake in Banff National Park.",
|
|
638
|
+
"morantsCurve": "A Canadian Pacific Railway train passing through Morants Curve in Banff National Park.",
|
|
639
|
+
"viaViaShuttleDropOff": "Via Via shuttle dropping off guests at Moraine Lake in Banff National Park.",
|
|
640
|
+
"willLambertHeadshot": "Headshot of Will Lambert, photography ambassador of Via Via.",
|
|
641
|
+
"moraineLakeBirdsEyeView": "Birds eye view of Moraine Lake in Banff National Park.",
|
|
642
|
+
"moraineLakeGroupPhotoWorkshop": "Group photography workshop at Moraine Lake in Banff National Park.",
|
|
643
|
+
"moraineLakeComboWorkshop": "Combo photography workshop at Moraine Lake and Lake Louise in Banff National Park.",
|
|
644
|
+
"moraineLakePrivateWorkshop": "Private photography workshop at Moraine Lake in Banff National Park.",
|
|
645
|
+
"moraineLakeCouple": "Couple enjoying the view of Moraine Lake in Banff National Park.",
|
|
646
|
+
"moraineLakeEngagementBasket": "Engagement basket at Moraine Lake in Banff National Park.",
|
|
647
|
+
"moraineLakeProposal": "Proposal at Moraine Lake in Banff National Park.",
|
|
648
|
+
"banffNationalParkHiking": "Hiking in Banff National Park.",
|
|
649
|
+
"viaviaBookingGuideDiaryCover": "Via Via booking guide diary cover.",
|
|
650
|
+
"viaviaWildSideCover": "Via Via wild side cover.",
|
|
651
|
+
"viaviaRecommendationsCover": "Via Via recommendations cover.",
|
|
652
|
+
"viaviaLarchesCover": "Via Via larches cover.",
|
|
653
|
+
"viaviaCanoeingCover": "Via Via canoeing cover.",
|
|
654
|
+
"viaviaMoraineLakeHikesCover": "Via Via moraine lake hikes cover.",
|
|
655
|
+
"viaviaLakeLouisePlanningCover": "Via Via lake louise planning cover.",
|
|
656
|
+
"viaviaWhatToWearCover": "Via Via what to wear cover.",
|
|
657
|
+
"larchesBlue": "Greenish yellow larches with a bright blue sky backdrop",
|
|
658
|
+
"larchesMountainSky": "Beauiful landscape of larches in the mountains with a clear blue sky",
|
|
659
|
+
"moraineLakeLarchesCouple": "Couple enjoying the view of golden larches at Moraine Lake in Banff National Park.",
|
|
660
|
+
"larchesSun": "Larches in the sun with a clear blue sky",
|
|
661
|
+
"grizzlyGrowl": "Grizzly bear growling",
|
|
662
|
+
"moraineEagle": "Moraine Lake eagle",
|
|
663
|
+
"moraineGoat": "Moraine Lake goat",
|
|
664
|
+
"morainePika": "Moraine Lake pika",
|
|
665
|
+
"girlHikingAttireWithDogs": "Girl hiking attire with dogs",
|
|
666
|
+
"nathanOutdoorApparel": "Nathan outdoor apparel",
|
|
667
|
+
"lakeLouiseFlora": "Lake Louise flora",
|
|
668
|
+
"lakeLouisePhotography": "A couple taking photos of Lake Louise",
|
|
669
|
+
"lakeLouiseSwim": "A couple going for a swim in Lake Louise",
|
|
670
|
+
"banffCanoeGirlWithDog": "A girl canoeing with a dog in Banff National Park",
|
|
671
|
+
"moraineLakeHiking": "A group of hikers tackling one of the many trails at Moraine Lake in Banff National Park.",
|
|
672
|
+
"moraineLakeGirlOnRock": "A girl sitting on a rock at Moraine Lake in Banff National Park.",
|
|
673
|
+
"consolationLakesModel": "A model posing for a photo at Consolation Lakes in Banff National Park.",
|
|
674
|
+
"girlAtMoraineLakeshoreTrail": "A girl standing on the shore of Moraine Lake in Banff National Park.",
|
|
675
|
+
"eiffelPeak": "A view of Eiffel Peak in Banff National Park.",
|
|
676
|
+
"minnestimmaSunrise": "A sunrise at Minnestimma in Banff National Park.",
|
|
677
|
+
"minnestimmaSunrise2": "A sunrise at Minnestimma in Banff National Park.",
|
|
678
|
+
"mountTemple": "A view of Mount Temple in Banff National Park.",
|
|
679
|
+
"girlHikingFlowers": "A girl hiking through flowers in Banff National Park.",
|
|
680
|
+
"littleSisterGetaways": "A view of Little Sister Getaways in Banff National Park.",
|
|
681
|
+
"basecampResorts": "A view of Basecamp Resorts in Banff National Park.",
|
|
682
|
+
"canadianRockiesRafting": "A view of Canadian Rockies Rafting in Banff National Park.",
|
|
683
|
+
"canmoreCaveTours": "A view of Canmore Cave Tours in Banff National Park.",
|
|
684
|
+
"banffCanoeClub": "A view of Banff Canoe Club in Banff National Park.",
|
|
685
|
+
"canmoreRiverAdventures": "A view of Canmore River Adventures in Banff National Park.",
|
|
686
|
+
"bikeBanff": "A view of Bike Banff in Banff National Park.",
|
|
687
|
+
"banffCanyoning": "A view of Banff Canyoning in Banff National Park.",
|
|
688
|
+
"canmoreRockyMountainInn": "A view of Canmore Rocky Mountain Inn in Banff National Park.",
|
|
689
|
+
"grandeRockiesResort": "A view of Grande Rockies Resort in Banff National Park.",
|
|
690
|
+
"banffLodgingCo": "A view of Banff Lodging Co in Banff National Park.",
|
|
691
|
+
"peka": "A view of a Peka property in Canmore, Alberta.",
|
|
692
|
+
"canmoreInnAndSuites": "A view of Canmore Inn and Suites in Banff National Park.",
|
|
693
|
+
"brewsterMountainLodge": "A view of Brewster Mountain Lodge in Banff National Park.",
|
|
694
|
+
"moraineLakePhotoSessions": "Award winning photographer Will Lambert at Moraine Lake at sunrise in Banff National Park.",
|
|
695
|
+
"viaViaTeamFun": "The Via Via 2025 team having fun at Moraine Lake in Banff National Park.",
|
|
696
|
+
"canadaDay158": "Canada Day at Moraine Lake in Banff National Park.",
|
|
697
|
+
"canadaDayStaff1": "Via Via staff at Canada Day at Moraine Lake in Banff National Park.",
|
|
698
|
+
"canadaDayStaff2": "Via Via staff at Canada Day at Moraine Lake in Banff National Park.",
|
|
699
|
+
"moraineLakeCanoesSunrise": "Moraine Lake canoes at sunrise in Banff National Park.",
|
|
700
|
+
"moraineLakeYellowBikini": "A woman takes a dip in Moraine Lake in Banff National Park.",
|
|
701
|
+
"guestsLLCanada": "Guests at Lake Louise in Banff National Park, Canada.",
|
|
702
|
+
"moraineLakeBrightTurquoise": "Moraine Lake in Banff National Park with a bright turquoise color in the afternoon.",
|
|
703
|
+
"moraineAutumnYogaEvent": "A yoga and hiking event hosted by Via Via and Flow State at Moraine Lake in Banff National Park.",
|
|
704
|
+
"emeraldLakeLodgeViewpoint": "A view of the Emerald Lake Lodge in Yoho National Park.",
|
|
705
|
+
"moraineLakeSunriseGorp": "A hiker watching the sunrise at Moraine Lake on the rockpile trail.",
|
|
706
|
+
"privateTourFamilyMoraineLake": "A family enjoying the view of Moraine Lake in Banff National Park.",
|
|
707
|
+
"familyMoraineLakeRockpile": "A family enjoying the view of Moraine Lake on the rockpile trail in Banff National Park.",
|
|
708
|
+
"girlsDayRainyLakeLouise": "A group of girls enjoying the view of Lake Louise in Banff National Park on a rainy day.",
|
|
709
|
+
"moraineLakeSunriseGirlFriends": "A group of girls enjoying the view of Moraine Lake in Banff National Park at sunrise.",
|
|
710
|
+
"moraineLakeCoupleAtWater": "A couple enjoying the view of Moraine Lake in Banff National Park at water.",
|
|
711
|
+
"moraineLakeSunriseElopement": "A couple enjoying the view of Moraine Lake in Banff National Park at sunrise.",
|
|
712
|
+
"moraineLakeElopement": "A couple enjoying the view of Moraine Lake in Banff National Park.",
|
|
713
|
+
"moraineLakeElopementLakeshore": "A couple enjoying the view of Moraine Lake in Banff National Park at the lakeshore.",
|
|
714
|
+
"sentinelPassElopementSnow": "A couple enjoying the view of Sentinel Pass in Banff National Park at sunrise with snow.",
|
|
715
|
+
"sentinelPassElopementSnowHorizontal": "A couple enjoying the view of Sentinel Pass in Banff National Park at sunrise with snow horizontally.",
|
|
716
|
+
"lakeLouiseKiss": "A couple kissing at Lake Louise in Banff National Park.",
|
|
717
|
+
"moraineLakePropose": "A couple proposing at Moraine Lake in Banff National Park.",
|
|
718
|
+
"moraineLakeOvercastPropose": "A couple proposing at Moraine Lake in Banff National Park with an overcast sky.",
|
|
719
|
+
"moraineLakeProposeCry": "A couple proposing at Moraine Lake in Banff National Park crying."
|
|
720
|
+
},
|
|
721
|
+
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|
722
|
+
|
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723
|
+
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|
724
|
+
"products": {
|
|
725
|
+
"productNames": {
|
|
726
|
+
"moraineLakeSunrise": "Moraine Lake Sunrise Experience",
|
|
727
|
+
"moraineLakeSunriseLakeLouiseGoldenHour": "Moraine Lake Sunrise & Lake Louise Golden Hour Experience",
|
|
728
|
+
"twoLakesCombo": "2 Lakes Combo - Moraine Lake & Lake Louise",
|
|
729
|
+
"moraineLakeAdventure": "Moraine Lake Adventure",
|
|
730
|
+
"lakeLouiseAdventure": "Lake Louise Adventure",
|
|
731
|
+
"afternoonDelight": "2 Lakes Afternoon Delight - Lake Louise & Moraine Lake",
|
|
732
|
+
"emeraldLakeEscapeTour": "Big 3 Lakes Tour: Emerald, Moraine, & Louise",
|
|
733
|
+
"privateTour": "Private Customized Tour"
|
|
734
|
+
},
|
|
735
|
+
"productShortNames": {
|
|
736
|
+
"moraineLakeSunriseShort": "Moraine Lake Sunrise",
|
|
737
|
+
"moraineLakeSunriseLakeLouiseGoldenHourShort": "Sunrise + Golden Hour",
|
|
738
|
+
"twoLakesComboShort": "2 Lakes Combo",
|
|
739
|
+
"moraineLakeAdventureShort": "Moraine Lake",
|
|
740
|
+
"lakeLouiseAdventureShort": "Lake Louise",
|
|
741
|
+
"afternoonDelightShort": "2 Lakes Afternoon Delight",
|
|
742
|
+
"emeraldLakeEscapeTourShort": "Big 3 Lakes Tour",
|
|
743
|
+
"privateTourShort": "Private Tour"
|
|
744
|
+
},
|
|
745
|
+
"productDescriptions": {
|
|
746
|
+
"twoLakesCombo": "Experience the Canadian Rockies like never before on this unforgettable day trip to two of the most iconic lakes in Banff National Park - Moraine Lake and Lake Louise. This hassle-free adventure is designed for relaxation and awe-inspiring beauty, where you can simply sit back, admire the breathtaking views, and let us handle all the details."
|
|
747
|
+
},
|
|
748
|
+
"productTags": {
|
|
749
|
+
"mostPopular": "Most Popular",
|
|
750
|
+
"seasonalSpecial": "Seasonal Special"
|
|
751
|
+
},
|
|
752
|
+
"startTimes": {
|
|
753
|
+
"moraineLakeSunrise": "3am",
|
|
754
|
+
"moraineLakeSunriseLakeLouiseGoldenHour": "3am",
|
|
755
|
+
"moraineLakeAdventure": "7:30am,</br> 9am, 1pm",
|
|
756
|
+
"lakeLouiseAdventure": "9am",
|
|
757
|
+
"emeraldLakeEscape": "8am",
|
|
758
|
+
"privateTour": ""
|
|
759
|
+
}
|
|
760
|
+
},
|
|
761
|
+
|
|
762
|
+
|
|
763
|
+
|
|
764
|
+
"productThemePages": {
|
|
765
|
+
"title": "From your doorstep to Banff's best",
|
|
766
|
+
"subtitle": "Seamless, hassle-free journeys",
|
|
767
|
+
"sunriseTours": {
|
|
768
|
+
"title": "Moraine Lake Sunrise Shuttle",
|
|
769
|
+
"subtitle": "Awaken with nature",
|
|
770
|
+
"description": "Experience Banff's beauty like never before with our Moraine Lake Sunrise shuttle, getting you there before sunrise and ahead of the crowds. Or, join our Sunrise Tour, visiting Lake Louise after sunrise during golden hour for a peaceful, crowd-free experience. Both options offer a serene way to explore these iconic spots in the Rockies."
|
|
771
|
+
},
|
|
772
|
+
"moraineLakeShuttle": {
|
|
773
|
+
"title": "Moraine Lake Shuttle",
|
|
774
|
+
"subtitle": "Embark on an epic journey",
|
|
775
|
+
"description": "Discover our Moraine Lake Shuttle options, offering a range of tours from sunrise to full-day adventures. With convenient pick-ups at your doorstep in Canmore, Banff, Harvie Heights, or Lake Louise, you can relax and enjoy the journey while we take care of the details. Explore the beauty of Moraine Lake with ease and expert guidance!"
|
|
776
|
+
},
|
|
777
|
+
"lakeLouiseShuttle": {
|
|
778
|
+
"title": "Lake Louise Shuttle",
|
|
779
|
+
"subtitle": "Discover Banff's most iconic lake",
|
|
780
|
+
"description": "Explore the iconic Lake Louise with our shuttle options, offering sunrise and full-day tours to this stunning Banff destination. With convenient pick-ups at your doorstep in Canmore, Banff, Harvie Heights, or Lake Louise, you'll enjoy a seamless, hassle-free experience while we handle all the details. Immerse yourself in the beauty of Lake Louise with expert guidance along the way!"
|
|
781
|
+
},
|
|
782
|
+
"emeraldLakeShuttle": {
|
|
783
|
+
"title": "Emerald Lake Shuttle",
|
|
784
|
+
"subtitle": "Visit a hidden gem",
|
|
785
|
+
"description": "Discover the hidden gem of the Canadian Rockies with our Emerald Lake shuttle options. Known for its serene beauty, this breathtaking destination in Yoho National Park is a must-see. With convenient pick-ups directly from your accommodation, we provide a hassle-free experience, allowing you to fully immerse in the tranquility of Emerald Lake, all while we take care of the details."
|
|
786
|
+
},
|
|
787
|
+
"privateTours": {
|
|
788
|
+
"title": "Private Experiences",
|
|
789
|
+
"subtitle": "Carefully tailored to your needs",
|
|
790
|
+
"description": "Our private shuttles are designed to offer a personalized, customized experience tailored to your needs. With our expertise, we'll take you to the most beautiful and iconic locations in Banff National Park, ensuring an unforgettable journey with just the right amount of adventure and tranquility.",
|
|
791
|
+
"valuePropsTitle": "A journey crafted just for you"
|
|
792
|
+
},
|
|
793
|
+
"extendedTourOptions": {
|
|
794
|
+
"title": "🎟️ Extended Tour Options",
|
|
795
|
+
"description": "<b>Did you know that we offer extended stays at both Moraine Lake & Lake Louise?</b><br/> All of our tours have an extended tour option to give you the possibility to spend more time in the area or embark on a longer day hike. <b>We're the only company</b> that accommodates longer stays with convenient doorstep pickups and drop offs from Canmore & Banff."
|
|
796
|
+
},
|
|
797
|
+
"bestOption": {
|
|
798
|
+
"title": "Discover your best option",
|
|
799
|
+
"bottomTitle": "Looking for another destination?"
|
|
800
|
+
},
|
|
801
|
+
"mapSection": {
|
|
802
|
+
"title": "Map of operations"
|
|
803
|
+
},
|
|
804
|
+
"faqSection": {
|
|
805
|
+
"title": "FAQ"
|
|
806
|
+
}
|
|
807
|
+
},
|
|
808
|
+
|
|
809
|
+
|
|
810
|
+
|
|
811
|
+
"faq": {
|
|
812
|
+
"page": {
|
|
813
|
+
"searchPlaceholder": "Try searching a keyword like ",
|
|
814
|
+
"exampleSearchTerms": [
|
|
815
|
+
"'sunrise'",
|
|
816
|
+
"'canoe'",
|
|
817
|
+
"'children'",
|
|
818
|
+
"'pet'",
|
|
819
|
+
"'cancel'",
|
|
820
|
+
"'extended tour'"
|
|
821
|
+
],
|
|
822
|
+
"noResultsTitle": "No matching FAQs found",
|
|
823
|
+
"noResultsSubtext": "Try adjusting your search terms"
|
|
824
|
+
},
|
|
825
|
+
"sections": [
|
|
826
|
+
{
|
|
827
|
+
"title": "Shuttle Info",
|
|
828
|
+
"items": [
|
|
829
|
+
{
|
|
830
|
+
"pagesIncluded": [],
|
|
831
|
+
"question": "What if I miss my shuttle?",
|
|
832
|
+
"answer": "<b>It is very important that you don't miss the returning shuttle from Moraine Lake!</b><br><br> If you miss it, you may have to wait for the last available shuttle, but they can <b>only help you if there's enough space on that shuttle</b>. Alternatively, you'll need to arrange a taxi at your own cost or walk the 10km to Lake Louise to find a taxi.<br><br> Please keep in mind that there's <b>limited or no cell service at Moraine Lake</b>.<br><br> Due to limited shuttle capacity, we cannot offer flexibility in choosing a different return time than the one you booked. We appreciate your understanding."
|
|
833
|
+
},
|
|
834
|
+
{
|
|
835
|
+
"pagesIncluded": [],
|
|
836
|
+
"question": "Can I take a later shuttle if I miss my returning shuttle from Moraine Lake?",
|
|
837
|
+
"answer": "<b>No.</b> Due to our limited capacity on each shuttle and carefully calculated seating arrangements, all guests are allocated spots on the <b>departing and returning shuttle they booked</b>. Unfortunately, we are unable to accommodate passengers on later shuttles without making adjustments to your booking prior to your trip."
|
|
838
|
+
},
|
|
839
|
+
{
|
|
840
|
+
"pagesIncluded": [],
|
|
841
|
+
"question": "What if I miss my departing shuttle to Morane Lake?",
|
|
842
|
+
"answer": "<b>Our shuttles cannot wait!</b> If you miss the shuttle, you will need to purchase a new ticket for a later departure, subject to availability, or book a seat for another day. Due to high demand and limited seating capacity, refunds cannot be provided. We appreciate your understanding."
|
|
843
|
+
},
|
|
844
|
+
{
|
|
845
|
+
"pagesIncluded": [],
|
|
846
|
+
"question": "Are your shuttles wheelchair accessible?",
|
|
847
|
+
"answer": "Our shuttles are unfortunately not equipped with wheelchair lifts. However, if you are physically able, our drivers will gladly assist you in boarding the shuttle and ensure that a foldable wheelchair is stored securely during your journey."
|
|
848
|
+
},
|
|
849
|
+
{
|
|
850
|
+
"pagesIncluded": [],
|
|
851
|
+
"question": "Is your shuttle equipped with seatbelts?",
|
|
852
|
+
"answer": "<b>Yes</b>, all seats in our shuttles are equipped with seatbelts, and we strongly encourage you to wear your seatbelt for the duration of the entire trip to ensure your safety."
|
|
853
|
+
},
|
|
854
|
+
{
|
|
855
|
+
"pagesIncluded": [],
|
|
856
|
+
"question": "What type of vehicles does Via Via Shuttle operate?",
|
|
857
|
+
"answer": "We operate brand new and spacious 15-passenger vans, which includes the driver seat and another front seat. During most of our trips we only allow a maximum of 13 passengers to ensure there's ample & comfortable space throughout the journey."
|
|
858
|
+
},
|
|
859
|
+
{
|
|
860
|
+
"pagesIncluded": [],
|
|
861
|
+
"question": "Is there a limit on luggage size?",
|
|
862
|
+
"answer": "Yes, we can offer limited storage space but please note that priority will be given to passengers in need of a wheelchair or strollers. <b>We recommend bringing a small backpack per person</b>, which can be stored between your legs or under your seat. This allows for additional storage space in the back of the shuttle for larger items such as a camera, strollers, and climbing equipment."
|
|
863
|
+
},
|
|
864
|
+
{
|
|
865
|
+
"pagesIncluded": [],
|
|
866
|
+
"question": "How many passengers do you allow in the shuttle?",
|
|
867
|
+
"answer": "We operate brand new and spacious 15-passenger vans, which includes the driver seat and another front seat. During most of our trips we only allow a maximum of 13 passengers to ensure there's ample & comfortable space throughout the journey."
|
|
868
|
+
},
|
|
869
|
+
{
|
|
870
|
+
"pagesIncluded": [],
|
|
871
|
+
"question": "Can we bring a stand up paddle board?",
|
|
872
|
+
"answer": "<b>No</b>, unfortunately we can't accommodate enough space for backpacks, strollers and/or wheelchairs as well as SUPs in all of our shuttles."
|
|
873
|
+
},
|
|
874
|
+
{
|
|
875
|
+
"pagesIncluded": [],
|
|
876
|
+
"question": "Can we carry bicycles on your shuttle?",
|
|
877
|
+
"answer": "<b>No</b>. Unfortunately, we can't carry bicycles with our shuttles."
|
|
878
|
+
},
|
|
879
|
+
{
|
|
880
|
+
"pagesIncluded": ["HOME"],
|
|
881
|
+
"question": "What's the difference between the Parks Canada shuttle and Via Via's shuttle?",
|
|
882
|
+
"answer": "The <b>Parks Canada Moraine Lake shuttle runs only from the Lake Louise Park & Ride</b>, while <b>Via Via offers convenient pickups in Banff and Canmore</b>. We also keep groups small, provide sunrise departures, and offer flexible return options to give you more time at the lakes.",
|
|
883
|
+
"priority": 4
|
|
884
|
+
}
|
|
885
|
+
]
|
|
886
|
+
},
|
|
887
|
+
{
|
|
888
|
+
"title": "Tickets & Booking",
|
|
889
|
+
"items": [
|
|
890
|
+
{
|
|
891
|
+
"pagesIncluded": [],
|
|
892
|
+
"question": "How can I book my shuttle?",
|
|
893
|
+
"answer": "You can conveniently book your tickets for all our shuttles <b>online</b>, over the <b>phone</b> <a href='tel:+15879074560'>(+1 587 907 4560)</a>, or in person at our pop-up stand on Main Street in Canmore (Fridays-Mondays)."
|
|
894
|
+
},
|
|
895
|
+
{
|
|
896
|
+
"pagesIncluded": [],
|
|
897
|
+
"question": "Do I need to book a return shuttle from Moraine Lake?",
|
|
898
|
+
"answer": "While for most of our tours you purchase a round-trip ticket, we do also offer the option to book a late return from Moraine Lake or Lake Louise. A late return ticket will give you the option to stay longer in the area, and we will make sure to book out a spot for you on the later returning shuttle.<br><br> Please note; a late return ticket is subject to an additional charge."
|
|
899
|
+
},
|
|
900
|
+
{
|
|
901
|
+
"pagesIncluded": [],
|
|
902
|
+
"question": "Can I book a later return shuttle from the regular tours?",
|
|
903
|
+
"answer": "<b>Yes!</b> While for most of our tours you purchase a round-trip ticket, we do also offer the option to book a late return from Moraine Lake or Lake Louise. A late return ticket will give you the option to stay longer in the area, and we will make sure to book out a spot for you on the later returning shuttle.<br><br> Please note; a late return ticket is subject to an additional charge."
|
|
904
|
+
},
|
|
905
|
+
{
|
|
906
|
+
"pagesIncluded": [],
|
|
907
|
+
"question": "Are your prices for one-way or round-trip tickets?",
|
|
908
|
+
"answer": "<b>Yes</b>, our displayed prices are for round-trip tickets. If you prefer to stay longer in the area we also have the option to purchase a late return ticket, which is an add-on to the regular round-trip ticket price. Please book your late return ticket ahead of your trip as this is subject to availability."
|
|
909
|
+
},
|
|
910
|
+
{
|
|
911
|
+
"pagesIncluded": [],
|
|
912
|
+
"question": "Can I buy tickets on the shuttle?",
|
|
913
|
+
"answer": "<b>No</b>. Tickets must be purchased in advance of your trip via our website, via phone, or in person at our pop-up pop-up stand in Canmore, or one of our partners in Banff."
|
|
914
|
+
},
|
|
915
|
+
{
|
|
916
|
+
"pagesIncluded": [],
|
|
917
|
+
"question": "Are tickets for children discounted?",
|
|
918
|
+
"answer": "<b>Yes</b>. The ticket price for a round-trip ticket for children <b>age of 10 and under</b> is at a discounted rate for all our shuttles."
|
|
919
|
+
},
|
|
920
|
+
{
|
|
921
|
+
"pagesIncluded": [],
|
|
922
|
+
"question": "Are tickets for retired persons or veterans discounted?",
|
|
923
|
+
"answer": "<b>No</b>. We only have discounted ticket rates for children age of 10 and under."
|
|
924
|
+
},
|
|
925
|
+
{
|
|
926
|
+
"pagesIncluded": [],
|
|
927
|
+
"question": "Do you have student ticket rates?",
|
|
928
|
+
"answer": "<b>Yes</b>. We encourage all young people to travel and discover, and having been students ourselves we do also know the financial challenges that can come with this. Please reach out via email with a photo of a valid student-ID to receive a 10% discount on our tickets."
|
|
929
|
+
},
|
|
930
|
+
{
|
|
931
|
+
"pagesIncluded": [],
|
|
932
|
+
"question": "Do you offer discounts for locals?",
|
|
933
|
+
"answer": "<b>Yes, we offer a 15% discount for locals!</b> To take advantage of this, simply reach out to us via email with valid proof of residence in the Bow Valley. Please note: the discount applies per person, so you'll need to provide proof of address for each individual if purchasing multiple tickets. Thank you for your understanding!"
|
|
934
|
+
},
|
|
935
|
+
{
|
|
936
|
+
"pagesIncluded": [],
|
|
937
|
+
"question": "Do I need to purchase a Parks Canada National Park Pass?",
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938
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+
"answer": "<b>From June 20 to September 2, 2025, Parks Canada is offering <a href='https://parks.canada.ca/voyage-travel/admission/avis-notice' target='_blank'>free admission</a>.</b> If you are visiting during this period, you do <b>not</b> need to purchase a Parks Canada National Park Pass. Otherwise, you can purchase your Banff National Park Pass at the National Park Entrance gate, the visitor centre, or online via this <a href='https://www.banfflakelouise.com/park-pass-purchase' target='_blank'>link</a>."
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939
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+
},
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940
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+
{
|
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941
|
+
"pagesIncluded": [],
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942
|
+
"question": "Which taxes are included at checkout?",
|
|
943
|
+
"answer": "At checkout, the taxes include the 5% GST for Alberta, as well as a $15.99 contribution towards the per-trip Parks Canada Moraine Lake Road License of Occupation."
|
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944
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+
},
|
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945
|
+
{
|
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946
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+
"pagesIncluded": [],
|
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947
|
+
"question": "What is the new Moraine Lake Road License of Occupation fee?",
|
|
948
|
+
"answer": "Starting in 2025, Parks Canada is implementing a new license of occupation fee for operators to access the Moraine Lake Road. Fees are charged to operators on a per-trip basis and are approximately CA$170 for each trip we make. Based on our operations and capacity, a $15.99 fee per person will be collected at checkout to cover the Parks Canada Moraine Lake Road License of Occupation."
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949
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+
},
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950
|
+
{
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951
|
+
"pagesIncluded": [],
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952
|
+
"question": "Do you offer group discounts?",
|
|
953
|
+
"answer": "<b>No</b>. Since we operate our shuttles in rather small groups, we do not offer group discounts. However, we do offer private shuttles for bigger groups. These unique and personalized experiences are a customer-favorite! More information can be found <a href='#book-now/private-tour'>here</a>."
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954
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+
},
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955
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+
{
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956
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+
"pagesIncluded": [],
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957
|
+
"question": "How far in advance should I book my tickets?",
|
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958
|
+
"answer": "Our bookings open on March 5, 2025, and we strongly encourage you to book your tickets as soon as your travel dates are confirmed. Our tickets tend to sell out quickly.<br><br> <b>Please note: Moraine Lake is exclusively accessible via shuttle service providers with valid permits and licenses</b> - such as ourselves. <b>The Moraine Lake access road is permanently closed to personal vehicles.</b>"
|
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959
|
+
},
|
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960
|
+
{
|
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961
|
+
"pagesIncluded": [],
|
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962
|
+
"question": "When can I buy my tickets?",
|
|
963
|
+
"answer": "Our tickets go on sale starting March 5, 2025! Sign up for our newsletter & follow us on social media to not miss out on discount codes."
|
|
964
|
+
},
|
|
965
|
+
{
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966
|
+
"pagesIncluded": [],
|
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967
|
+
"question": "Do you require a minimum number of bookings to confirm a tour?",
|
|
968
|
+
"answer": "Most of our tours do not have a minimum booking requirement. For some tours and services, we require a minimum of 5 bookings to confirm the tour. If this applies to your booking, it will be clearly mentioned at checkout. However, we typically meet the required bookings for tours, so this situation is rare. Please note that this policy may change depending on the time of season. If the minimum bookings are not met, we will contact you to offer an alternative date. If no suitable date is available, a full refund will be issued."
|
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969
|
+
},
|
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970
|
+
{
|
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971
|
+
"pagesIncluded": [],
|
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972
|
+
"question": "How close to departure can I book my tickets?",
|
|
973
|
+
"answer": "You can book your tickets up to 30 minutes before the start of the activity. However, since we have limited seats per shuttle and they tend to <b>sell out quickly</b>, we recommend booking ahead of time to secure your spot."
|
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974
|
+
}
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975
|
+
]
|
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976
|
+
},
|
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977
|
+
{
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978
|
+
"title": "Cancellations & Changes",
|
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979
|
+
"items": [
|
|
980
|
+
{
|
|
981
|
+
"pagesIncluded": [],
|
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982
|
+
"question": "What is your cancellation policy?",
|
|
983
|
+
"answer": "We offer a <b>flexible cancellation policy</b>. Guests can cancel their booking for a full refund up to 7 days prior to their trip.<br><br> Additionally, guests may make changes to their booking date and time up to 72 hours in advance of their trip (subject to availability). To cancel your booking, please contact us at least 7 days before your trip."
|
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984
|
+
},
|
|
985
|
+
{
|
|
986
|
+
"pagesIncluded": [],
|
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987
|
+
"question": "Can I easily cancel my booking?",
|
|
988
|
+
"answer": "<b>Yes.</b> You can easily cancel your booking up to 7 days before your activity start time for a full refund through our booking platform, which you can access via the confirmation email you received."
|
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989
|
+
},
|
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990
|
+
{
|
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991
|
+
"pagesIncluded": [],
|
|
992
|
+
"question": "Can I change my reservation to another date or time?",
|
|
993
|
+
"answer": "Yes. You can change your reservation to another day up to 72 hours before your scheduled departure time, subject to availability. Simply access our booking portal via the confirmation email you received, and make the change at least 72 hours before your scheduled departure time."
|
|
994
|
+
},
|
|
995
|
+
{
|
|
996
|
+
"pagesIncluded": [],
|
|
997
|
+
"question": "Can I cancel my booking if the weather is bad?",
|
|
998
|
+
"answer": "If cancellation window specified in our cancellation policy has passed, no. Cancellations due to weather conditions are not accepted. Our shuttles run in all weather conditions (rain, snow, smoke, or shine), and will operate regardless of the weather or temperatures. While we cannot control the weather, we recommend preparing accordingly for your journey."
|
|
999
|
+
},
|
|
1000
|
+
{
|
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1001
|
+
"pagesIncluded": [],
|
|
1002
|
+
"question": "Will I receive a refund if I change my booking to a date with a lower price?",
|
|
1003
|
+
"answer": "No. If you reschedule to a date with a lower advertised price than your original booking, the original price will be maintained. No partial refund will be issued for the price difference."
|
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1004
|
+
},
|
|
1005
|
+
{
|
|
1006
|
+
"pagesIncluded": [],
|
|
1007
|
+
"question": "What happens if no suitable alternative date is available to change my tickets?",
|
|
1008
|
+
"answer": "Unfortunately, if you are unable to find a suitable alternative date or time and it is less than 7 days before your scheduled departure time, a refund will not be possible."
|
|
1009
|
+
},
|
|
1010
|
+
{
|
|
1011
|
+
"pagesIncluded": [],
|
|
1012
|
+
"question": "Can I change my booking from a regular length tour to an extended tour or vice versa?",
|
|
1013
|
+
"answer": "Yes, you can change your booking from a regular length tour to an extended tour or vice versa. Simply click the 'Change booking' button on your confirmation email and rebook your tour for the same date but change to either the regular ticket type or the extended tour ticket. <br><br>If you are having trouble changing your booking or need assistance, please contact us at <a href='mailto:info@viaviamorainelake.com'>info@viaviamorainelake.com</a>."
|
|
1014
|
+
}
|
|
1015
|
+
]
|
|
1016
|
+
},
|
|
1017
|
+
{
|
|
1018
|
+
"title": "Pickup & Parking",
|
|
1019
|
+
"items": [
|
|
1020
|
+
{
|
|
1021
|
+
"pagesIncluded": ["HOME"],
|
|
1022
|
+
"question": "Is there parking at Moraine Lake or Lake Louise?",
|
|
1023
|
+
"answer": "<b>Moraine Lake has no public parking available</b> — personal vehicles have been permanently banned since 2023. Lake Louise does have parking, but it’s paid, very limited, and often fills up before sunrise. On busy days, as many as 1,800–2,500 vehicles are turned away. <b>A shuttle from Canmore or Banff is the easiest and most reliable way to visit both lakes.</b>",
|
|
1024
|
+
"priority": 8
|
|
1025
|
+
},
|
|
1026
|
+
{
|
|
1027
|
+
"pagesIncluded": ["HOME"],
|
|
1028
|
+
"question": "Where do your shuttles pick up in Banff and Canmore?",
|
|
1029
|
+
"answer": "We partner with most major hotels in <b>Banff, Canmore, and Lake Louise</b> and also offer pickup at Airbnbs. You'll be able to select your preferred pickup spot at checkout, and you can also view the full list of pickup locations <a href='/pick-up-locations'>here</a>.",
|
|
1030
|
+
"priority": 3
|
|
1031
|
+
},
|
|
1032
|
+
{
|
|
1033
|
+
"pagesIncluded": [],
|
|
1034
|
+
"question": "Is there parking at the pickup locations?",
|
|
1035
|
+
"answer": "Parking in Canmore, Banff, and Lake Louise is <b>limited</b>, especially during busy times. To avoid delays and unnecessary stress, <b>we always recommend walking to your nearest pickup location and leaving your car parked at your accommodation</b>, if possible.<br><br>Most hotels restrict parking to registered guests only, and public lots can fill quickly. If walking isn't an option, a few of our local partners offer alternative parking options - but these are limited and not guaranteed. Please note: All parking is subject to availability, and we strongly recommend allowing extra time if you need to park before boarding your Via Via Shuttle.<br><br><b>Suggested Parking Locations:</b><ul><li>Canmore Legacy Trailhead Parking Lot <i>(free)</i></li><li>Canmore Inn & Suites <i>(free)</i></li><li>Banff Train Station <i>(free, large lot)</i></li><li>Canmore Downtown Parking 7th & 10th Street <i>(paid)</i></li><li>Lake Louise hotels - <b>NOTE: no public parking, parking only allowed for hotel guests</b></li></ul>"
|
|
1036
|
+
},
|
|
1037
|
+
{
|
|
1038
|
+
"pagesIncluded": [],
|
|
1039
|
+
"question": "Do you only pick up in Canmore?",
|
|
1040
|
+
"answer": "<b>No</b>. We offer multiple pick-up locations in <b>Canmore, Harvie Heights, Banff, and Lake Louise</b>. While we encourage our customers to walk to their closest pick-up location, there will be limited parking provided at most pick-up locations.<br><br> Please find an overview of all our pick-up locations <a href='/pick-up-locations'>here</a>."
|
|
1041
|
+
},
|
|
1042
|
+
{
|
|
1043
|
+
"pagesIncluded": [],
|
|
1044
|
+
"question": "Do you offer residence pickup?",
|
|
1045
|
+
"answer": "We only offer residence & doorstep pickups for <b>private shuttles</b>. However, all our pickup locations are conveniently spread out across town, making it so there is a pickup location close to most hotels & Airbnbs. All our pick-up locations are listed on our <a href='/pick-up-locations'>pick-up locations page</a>. Pick-up locations remain consistent for every trip."
|
|
1046
|
+
},
|
|
1047
|
+
{
|
|
1048
|
+
"pagesIncluded": [],
|
|
1049
|
+
"question": "Do you offer private shuttle services?",
|
|
1050
|
+
"answer": "<b>Yes</b>! Our customer-favorite for groups that are looking for a personalized and unforgettable visit to Banff National Park! More information can be found <a href='#book-now/private-tour'>here</a>."
|
|
1051
|
+
},
|
|
1052
|
+
{
|
|
1053
|
+
"pagesIncluded": [],
|
|
1054
|
+
"question": "Can I show up at a different pickup location than the one I booked my tickets for?",
|
|
1055
|
+
"answer": "<b>No</b>. Our drivers have a daily manifest of our guests and their pickup locations, so it is not possible to use a different pick-up location than the one you booked for. Our drivers <b>will not stop at locations that aren't on their manifest</b>. If you'd like to change your pickup location, please contact us ahead of your scheduled trip."
|
|
1056
|
+
}
|
|
1057
|
+
]
|
|
1058
|
+
},
|
|
1059
|
+
{
|
|
1060
|
+
"title": "Children & Safety",
|
|
1061
|
+
"items": [
|
|
1062
|
+
{
|
|
1063
|
+
"pagesIncluded": [],
|
|
1064
|
+
"question": "Are children allowed on the shuttle?",
|
|
1065
|
+
"answer": "<b>Yes</b>. We allow children of all ages on our shuttle, and <b>we can provide front-facing children safety seats for children from the age of 2 years old or 40 lbs/18kg and up</b>.<br><br> <b>Please note:</b> If your child is younger than 2 y/o or weighs less than 40 lbs/18 kg, you will need to provide your own rear-facing children safety seat. Please get in touch with us via phone or email if you require use of a children safety seat or if your child is under 2 years of age so that we can adequately prepare for your child's safety."
|
|
1066
|
+
},
|
|
1067
|
+
{
|
|
1068
|
+
"pagesIncluded": [],
|
|
1069
|
+
"question": "Is there a minimum age for your shuttles?",
|
|
1070
|
+
"answer": "<b>No</b>. While we only allow online ticket purchases for children starting 2 years of age and up, we can accommodate younger children. Please get in touch with us via email or phone to accommodate."
|
|
1071
|
+
},
|
|
1072
|
+
{
|
|
1073
|
+
"pagesIncluded": [],
|
|
1074
|
+
"question": "Do you provide children safety seats?",
|
|
1075
|
+
"answer": "<b>Yes</b>. We can provide front-facing children safety seats for children starting 2 years of age or 40 lbs/18 kg and up."
|
|
1076
|
+
},
|
|
1077
|
+
{
|
|
1078
|
+
"pagesIncluded": [],
|
|
1079
|
+
"question": "Are the children tickets at a discounted price?",
|
|
1080
|
+
"answer": "<b>Yes</b>. All our round-trip tickets for children age of 10 and under are discounted."
|
|
1081
|
+
},
|
|
1082
|
+
{
|
|
1083
|
+
"pagesIncluded": [],
|
|
1084
|
+
"question": "Until what age do you qualify for a children's discounted ticket?",
|
|
1085
|
+
"answer": "<b>Children age of 10 and under</b> qualify for a discounted ticket."
|
|
1086
|
+
}
|
|
1087
|
+
]
|
|
1088
|
+
},
|
|
1089
|
+
{
|
|
1090
|
+
"title": "Pets",
|
|
1091
|
+
"items": [
|
|
1092
|
+
{
|
|
1093
|
+
"pagesIncluded": [],
|
|
1094
|
+
"question": "Are pets welcome on the shuttle?",
|
|
1095
|
+
"answer": "<b>Yes.</b> Pets are permitted on our shuttles, provided they are in a <b>small carrying case that can fit on your lap</b>. Certified service animals of any size are welcome on our shuttles - please get in touch with us beforehand via email to <a href='mailto:info@viaviamorainelake.com'>info@viaviamorainelake.com</a>."
|
|
1096
|
+
},
|
|
1097
|
+
{
|
|
1098
|
+
"pagesIncluded": [],
|
|
1099
|
+
"question": "Are bigger pets allowed on private shuttles?",
|
|
1100
|
+
"answer": "<b>Yes!</b> If you book a private shuttle, we're happy to accommodate your larger furry friends. Please note that an additional fee will apply, and we are not responsible for any incidents or allergies caused by your pet. Ensure that everyone in your group is comfortable with pets before bringin"
|
|
1101
|
+
},
|
|
1102
|
+
{
|
|
1103
|
+
"pagesIncluded": [],
|
|
1104
|
+
"question": "Are dogs allowed at Moraine Lake?",
|
|
1105
|
+
"answer": "Dogs are welcome at Moraine Lake, but they must follow all of Parks Canada's regulations, including staying on a leash. Please note that some hiking trails may not allow dogs, and certain trails may have restrictions that aren't always clear in advance."
|
|
1106
|
+
},
|
|
1107
|
+
{
|
|
1108
|
+
"pagesIncluded": [],
|
|
1109
|
+
"question": "Are dogs allowed at Lake Louise?",
|
|
1110
|
+
"answer": "Dogs are welcome at Lake Louise, but they must follow all of Parks Canada's regulations, including staying on a leash. Please note that some hiking trails may not allow dogs, and certain trails may have restrictions that aren't always clear in advance."
|
|
1111
|
+
},
|
|
1112
|
+
{
|
|
1113
|
+
"pagesIncluded": [],
|
|
1114
|
+
"question": "Are dogs allowed at Emerald Lake?",
|
|
1115
|
+
"answer": "Dogs are welcome at Emerald Lake, but they must follow all of Parks Canada's regulations, including staying on a leash. Please note that some hiking trails may not allow dogs, and certain trails may have restrictions that aren't always clear in advance."
|
|
1116
|
+
},
|
|
1117
|
+
{
|
|
1118
|
+
"pagesIncluded": [],
|
|
1119
|
+
"question": "Are dogs allowed at Johnston Canyon?",
|
|
1120
|
+
"answer": "Dogs are welcome at Johnston Canyon, but they must follow all of Parks Canada's regulations, including staying on a leash. Please note that some hiking trails may not allow dogs, and certain trails may have restrictions that aren't always clear in advance."
|
|
1121
|
+
}
|
|
1122
|
+
]
|
|
1123
|
+
},
|
|
1124
|
+
{
|
|
1125
|
+
"title": "Day Hikes",
|
|
1126
|
+
"items": [
|
|
1127
|
+
{
|
|
1128
|
+
"pagesIncluded": [],
|
|
1129
|
+
"question": "Which hikes would you recommend at Moraine Lake?",
|
|
1130
|
+
"answer": "<b>Moraine Lake Easy Hikes</b> <ul><li><b><a href='https://www.alltrails.com/trail/canada/alberta/rockpile' target='_blank'>Moraine Rockpile</a></b>: Short 15 minute walk for the most iconic view of Moraine Lake</li><li><b><a href='https://www.alltrails.com/trail/canada/alberta/moraine-lake-trail' target='_blank'>Moraine Lake Shore Trail</a></b>: 3km - 1-2 hours - Easy walk around the lakeshore</li><li><b><a href='https://www.alltrails.com/trail/canada/alberta/consolation-lakes-trail' target='_blank'>Consolation Lakes</a></b>: 6km - 3-4 hours - Recommended hike for families</li></ul> <b>Full Day Moraine Lake Hikes</b> <ul><li><b><a href='https://www.alltrails.com/trail/canada/alberta/sentinel-pass--3' target='_blank'>Sentinel Pass via Larch Valley</a></b>: 11km - 4-5 hours - 800m elevation - best Fall hike to see the golden larches!</li><li><b><a href='https://www.alltrails.com/trail/canada/alberta/panorama-ridge--2' target='_blank'>Panorama ridge</a></b>: 11km - 5-6 hours - 1131m of elevation</li><li><b><a href='https://www.alltrails.com/trail/canada/alberta/eiffel-lake-trail' target='_blank'>Eiffel Lake Trail</a></b>: 12km - 4-5 hours - 580m elevation</li></ul>"
|
|
1131
|
+
},
|
|
1132
|
+
{
|
|
1133
|
+
"pagesIncluded": [],
|
|
1134
|
+
"question": "Which hikes would you recommend at Lake Louise?",
|
|
1135
|
+
"answer": "<b>Lake Louise Easy Hikes</b> <ul><li><b><a href='https://www.alltrails.com/trail/canada/alberta/lake-louise-lakeshore' target='_blank'>Lake Louise Lakeshore</a></b>: 4.5km - 1 hour</li><li><b><a href='https://www.alltrails.com/trail/canada/alberta/fairview-lookout' target='_blank'>Fairview Lookout</a></b>: 2.3km - 45 minutes - Quick hike to get a view of Lake Louise from above</li></ul> <b>Full Day Lake Louise Hikes</b> <ul><li><b><a href='https://www.alltrails.com/trail/canada/alberta/lake-agnes-trail' target='_blank'>Lake Agnes Teahouse</a></b>: 7km - 3-4 hours<ul><li><b>Side trip</b>: <a href='https://www.alltrails.com/trail/canada/alberta/the-big-beehive-trail' target='_blank'>Big Beehive</a> + 3km</li><li><b>Side trip</b>: <a href='https://www.alltrails.com/trail/canada/alberta/little-beehive-via-lake-agnes-trail' target='_blank'>Little Beehive</a> +2km</li></ul></li><li><b><a href='https://www.alltrails.com/trail/canada/alberta/plain-of-six-glaciers-trail' target='_blank'>Plain of Six Glaciers</a></b>: 10km - 4-5 hours</li><li><b><a href='https://www.alltrails.com/trail/canada/alberta/saddle-mountain-via-paradise-valley-trail' target='_blank'>Saddleback Mountain</a></b>: 8.5km - 4-5 hours</li><li><b><a href='https://www.alltrails.com/trail/canada/alberta/fairview-mountain-summit--3' target='_blank'>Fairview Mountain</a></b>: 10.5km - 5-6 hours</li></ul>"
|
|
1136
|
+
},
|
|
1137
|
+
{
|
|
1138
|
+
"pagesIncluded": [],
|
|
1139
|
+
"question": "Can I hike to Lake Agnes Tea House when using your shuttle?",
|
|
1140
|
+
"answer": "<b>Yes!</b> This popular hike and tea house is a must-see when visiting the Lake Louise area. To hike to <a href='https://www.alltrails.com/trail/canada/alberta/lake-agnes-trail' target='_blank'>Lake Agnes teahouse</a> we recommend either booking a <b>extended tour ticket</b> which includes a late return shuttle from Lake Louise when booking the <a href='#book-now/two-lakes-combo'>9 AM Two Lakes Combo Tour</a>, or simply by booking our <a href='#book-now/lake-louise-adventure'>Lake Louise adventure shuttle</a>."
|
|
1141
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},
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{
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"pagesIncluded": [],
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1144
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"question": "Can I hike to Big Beehive when using your shuttle?",
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1145
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"answer": "<b>Yes!</b> This popular hike and tea house is a must-see when visiting the Lake Louise area. To hike to <a href='https://www.alltrails.com/trail/canada/alberta/the-big-beehive-trail' target='_blank'>Big Beehive</a> we recommend either booking a <b>extended tour ticket</b> which includes a late return shuttle from Lake Louise when booking the <a href='#book-now/two-lakes-combo'>9 AM Two Lakes Combo Tour</a>, or simply by booking our <a href='#book-now/lake-louise-adventure'>Lake Louise adventure shuttle</a>."
|
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1146
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+
},
|
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1147
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+
{
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1148
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+
"pagesIncluded": [],
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1149
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+
"question": "Can I hike from Lake Louise to Moraine Lake?",
|
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1150
|
+
"answer": "The <b>Paradise Valley Trail</b> is a 20 km or 7-8 hours point-to-point, difficult rated hike, with 1135 m of elevation change. We recommend starting this hike from Moraine Lake going towards Lake Louise. During this hike you'll go up the Sentinel Pass and down the stunning Paradis Valley. On your way to Lake Louise you'll cross the foot of Mount Temple, Little Mount Temple, and Lake Annette. This hike is best between July and September. Click <a href='https://www.alltrails.com/trail/canada/alberta/paradise-valley-to-moraine-lake' target='_blank'>here</a> to learn more.<br><br> Booking the Moraine Lake only shuttle & a late return from Lake Louise (please let us know ahead of your trip you'll need a late return from Lake Louise) is the best option if you are looking to complete this hike"
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1151
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+
},
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1152
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+
{
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1153
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+
"pagesIncluded": [],
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1154
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"question": "Can I hike from Moraine Lake to Lake Louise?",
|
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1155
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+
"answer": "<b>Yes</b>. We can definitely drop you off at Moraine Lake, and pick you up again at Lake Louise if you want to hike <b>Paradise Valley Trail</b> in the opposite direction. Be aware that the cross lakes hike are considered advanced and strenuous, so we would recommend taking the sunrise shuttle and booking the late return shuttle from Lake Louise.<br><br> Please let us know ahead of time, and inform your driver again on the day off."
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1156
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+
},
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1157
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+
{
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1158
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+
"pagesIncluded": [],
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1159
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+
"question": "Can I hike to Mount Temple when using your shuttle?",
|
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1160
|
+
"answer": "Yes! However, <b>please do not underestimate mighty Mount Temple</b>!<br><br> Attempting to reach the summit of Mount Temple (3550 m / 11621 ft) is an enormous task! Don't get me wrong, it is without a doubt the best hike you'll do in the Rocky Mountains (or maybe your life), but this hike is only recommended for experienced hikers, using the right gear, and making the correct preparations.<br><br> If you are undertaking this hike, we recommend: <ul><li>booking our <a href='#book-now/moraine-lake-sunrise'>Moraine Lake Sunrise Shuttle</a></li><li>booking a late return shuttle - please reach out to have us add this to your booking</li><li>give yourself enough time - experienced hikers take 10-12 hours to complete this hike!</li><li>renting poles and climbing helmets</li><li>taking a look at the maps beforehand and make sure to bring a map for route finding</li></ul> Please make sure to bring loads of water, sunscreen, sunglasses, snacks, and layers - it gets colder the higher you climb.<br><br> Last but not least, have an amazing time and enjoy every second of it!😎"
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1161
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},
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1162
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{
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1163
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"pagesIncluded": [],
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1164
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"question": "Can I hike to Lake Annette when using your shuttle?",
|
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1165
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+
"answer": "<b>Absolutely!</b> Make sure to notify your driver once you get on the shuttle that you need to be dropped off at the <a href='https://www.alltrails.com/trail/canada/alberta/lake-annette--3' target='_blank'>Lake Annette trailhead</a>. Please make sure to be back at the trailhead in time for the returning shuttle coming from Moraine Lake (regular time or late return - if you booked this one). Feel free to reach out to us if you have any questions!"
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1166
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},
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1167
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{
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1168
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"pagesIncluded": [],
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1169
|
+
"question": "Do I need to bring bear spray when hiking in Banff National Park?",
|
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1170
|
+
"answer": "<b>Yes</b>. We highly recommend carrying bear spray at all times when going for a hike in Banff National Park. Please make sure to learn the appropriate steps when encountering any wildlife. For more information see <a href='https://www.youtube.com/watch?v=aIvpLzHiCrg&ab_channel=ParksCanada' target='_blank'>this video</a>."
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},
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{
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"pagesIncluded": [],
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"question": "What should I bring with me for a day hike?",
|
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1175
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+
"answer": "<b>In the mountains, it's essential to be prepared for anything</b>. Remember to bring enough water and layer up! Pack extra socks, a beanie or hat, sunglasses, and blister pads if you're hiking. And as Baz Luhrmann wisely said, \"Ladies & gentlemen: wear sunscreen!\" The weather can change drastically and unexpectedly. While you should never trust the weather forecasts, rest assured, this is the sunniest place in North America with 333 days of sunshine a year!"
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1176
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}
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1177
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+
]
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1178
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},
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1179
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{
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1180
|
+
"title": "Moraine Lake",
|
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1181
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+
"items": [
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1182
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+
{
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1183
|
+
"pagesIncluded": ["HOME", "SUNRISE", "MORAINE_LAKE"],
|
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1184
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+
"question": "How do I get to Moraine Lake if personal vehicles aren't allowed?",
|
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1185
|
+
"answer": "Since <b>Moraine Lake Road permanently closed to personal vehicles</b> in the summer of 2023, <b>the only way to access Moraine Lake is by licensed shuttle operator</b>, bike, or on foot. <b>Parks Canada shuttles operate from Lake Louise</b>, while <b>Via Via offers direct Moraine Lake shuttle service from both Canmore and Banff</b>, with flexible return times and small-group comfort.",
|
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1186
|
+
"priority": 1
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1187
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+
},
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1188
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{
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1189
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"pagesIncluded": ["HOME"],
|
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1190
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+
"question": "Is there a shuttle from Canmore to Lake Louise and Moraine Lake?",
|
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1191
|
+
"answer": "<b>Yes!</b> Via Via runs daily shuttles <b>from Canmore to Lake Louise and Moraine Lake</b>, with multiple departure times. It's the easiest way to visit both lakes in one day without worrying about driving or parking.",
|
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1192
|
+
"priority": 2
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1193
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+
},
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1194
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{
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1195
|
+
"pagesIncluded": ["SUNRISE", "MORAINE_LAKE"],
|
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1196
|
+
"question": "When does the access road to Moraine Lake open?",
|
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1197
|
+
"answer": "The Moraine Lake Access Road is open to licensed operators from <b>June 1st until October 13th</b>."
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+
},
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1199
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{
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1200
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+
"pagesIncluded": [],
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1201
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+
"question": "Is it cheaper to rent a car and drive to Lake Louise, to then take a shuttle to Moraine Lake from there?",
|
|
1202
|
+
"answer": "We don't think so! After careful calculations, considering affordability, experiencing the Rockies, and time-sensitivity, we've determined that <b>our shuttles from Canmore & Banff are the better & cheaper option</b>. We strive to set an example by being part of the solution to the growing personal vehicle traffic, parking shortages, and the impact on the National Park and the highly traffic congested towns of Banff & Lake Louise.<br><br> Finally, we aim to ensure that our visitors make the most out of their trip and can truly appreciate the beauty of this area. We don't want you wasting time in traffic, playing 'Pac-Man' to find a parking spot, or encountering unexpected expenses that hike up your travel costs. Make the most of your journey and truly discover the Rockies!<br><br> If you're considering driving to Lake Louise, please note; it is estimated that between <b>1800 and 2500 vehicles are turned away daily due to a shortage of parking space</b>."
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1203
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+
},
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1204
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+
{
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1205
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+
"pagesIncluded": ["HOME", "SUNRISE", "MORAINE_LAKE"],
|
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1206
|
+
"question": "Can I visit both Moraine Lake and Lake Louise on the same day?",
|
|
1207
|
+
"answer": "<b>Absolutely!</b> Experience the best of both worlds with our <a href='#book-now/two-lakes-combo'>2 Lakes Combo shuttle</a>, visiting both Moraine Lake & Lake Louise. Or for the early birds; our <a href='#book-now/moraine-lake-sunrise-lake-louise-golden-hour'>Moraine Lake Sunrise & Lake Louise Golden Hour experience</a>.",
|
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1208
|
+
"priority": 3
|
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|
+
},
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1210
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+
{
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+
"pagesIncluded": ["MORAINE_LAKE"],
|
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1212
|
+
"question": "How long does it take to get to Moraine Lake?",
|
|
1213
|
+
"answer": "The exact distance from Canmore to Moraine Lake is 110 km. When using our shuttle service from Canmore, your one-way trip to Moraine Lake will typically take between 1 hour and 30 minutes to 2 hours."
|
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1214
|
+
},
|
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1215
|
+
{
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+
"pagesIncluded": [],
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1217
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+
"question": "Can I take a different return shuttle than the one I booked?",
|
|
1218
|
+
"answer": "<b>No</b>, unless you booked a late return shuttle. Due to limited shuttle capacity, we cannot offer flexibility in choosing a different return time unless you pre-booked a late return shuttle. We appreciate your understanding."
|
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1219
|
+
},
|
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1220
|
+
{
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|
+
"pagesIncluded": [],
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1222
|
+
"question": "What if I miss my returning shuttle from Moraine Lake?",
|
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1223
|
+
"answer": "If you miss it, you may have to wait for the last available shuttle, but they can only help you <b>if there's enough space on that shuttle</b>. Alternatively, you'll need to arrange a taxi at your own cost or walk the 10km to Lake Louise to find a taxi.<br><br> Please keep in mind that there's <b>limited or no cell service at Moraine Lake</b>."
|
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1224
|
+
},
|
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1225
|
+
{
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1226
|
+
"pagesIncluded": [],
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1227
|
+
"question": "Is this the only shuttle to Moraine Lake?",
|
|
1228
|
+
"answer": "While we're not the only shuttle company going to Moraine Lake, <b>we are the sole shuttle service offering multiple daily trips from sunrise to sunset from Canmore, Harvie Heights, Banff, and Lake Louise</b>, that also offer the flexibility to book a later return from the lakes.<br><br> As a young & locally owned company we're rapidly making a name for ourselves. Check out the <a href='https://www.google.com/search?q=Via+Via+Moraine+Lake+Shuttle%2C+Moraine+Road%2C+Canmore%2C+AB+T1W+1J7&rlz=1C5CHFA_enCA1146CA1146&oq=via+vi&gs_lcrp=EgZjaHJvbWUqBggAEEUYOzIGCAAQRRg7MgYIARBFGDsyBggCEEUYOTIGCAMQRRg7MgYIBBBFGEAyBggFEEUYQTIGCAYQRRg8MgYIBxBFGEHSAQgxMDgwajBqN6gCALACAA&sourceid=chrome&ie=UTF-8#mpd=~5679981614932053056/customers/reviews' target='_blank'>google reviews</a> we received after our first season!"
|
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1229
|
+
},
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1230
|
+
{
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1231
|
+
"pagesIncluded": [],
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1232
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+
"question": "What should I bring to Moraine Lake?",
|
|
1233
|
+
"answer": "Although this is the sunniest place in North America, with 333 days of sun per year, make sure to be prepared for rapidly changing weather conditions. Layer up when in the mountains, bring water, comfortable shoes, sunscreen, and of course: a camera to make those memories last for a lifetime!"
|
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1234
|
+
},
|
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1235
|
+
{
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1236
|
+
"pagesIncluded": [],
|
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1237
|
+
"question": "Do I need to bring bear spray?",
|
|
1238
|
+
"answer": "<b>Yes</b>. We highly recommend carrying bear spray at all times when going for a hike in Banff National Park. Please make sure to learn the appropriate steps when encountering any wildlife. For more information see <a href='https://www.youtube.com/watch?v=aIvpLzHiCrg&ab_channel=ParksCanada' target='_blank'>this video</a>."
|
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1239
|
+
},
|
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1240
|
+
{
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1241
|
+
"pagesIncluded": [],
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1242
|
+
"question": "Can I rent a canoe at Moraine Lake?",
|
|
1243
|
+
"answer": "<b>Yes.</b> Moraine Lake has its own canoe rental. Please note that canoe rentals are on a first-come first-serve basis, and can be closed based on water levels and weather conditions. Canoe rentals for 1 hour costs CAD $160+GST - we recommend bringing cash for this. You can find more information about Moraine Lake canoe rentals <a href='https://morainelake.com/day-visits/' target='_blank'>here</a>."
|
|
1244
|
+
},
|
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1245
|
+
{
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1246
|
+
"pagesIncluded": [],
|
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1247
|
+
"question": "Can I stay at Moraine Lake overnight?",
|
|
1248
|
+
"answer": "<b>Yes</b>. Although there is no camping anywhere near Moraine Lake, you can stay at the lake in the Moraine Lake Lodge. Bookings are possible via their website, please reach out to them directly."
|
|
1249
|
+
},
|
|
1250
|
+
{
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1251
|
+
"pagesIncluded": [],
|
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1252
|
+
"question": "Is Moraine Lake in Banff National Park?",
|
|
1253
|
+
"answer": "<b>Yes</b>. Moraine Lake is located in Banff National Park, and is one of the most popular and iconic lakes in the park."
|
|
1254
|
+
},
|
|
1255
|
+
{
|
|
1256
|
+
"pagesIncluded": [],
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1257
|
+
"question": "When is the best time to visit Moraine Lake?",
|
|
1258
|
+
"answer": "The best time to visit Moraine Lake is from late June to early October, when the lake's iconic turquoise color is at its brightest and surrounding hiking trails are fully accessible. For a quieter experience, consider visiting at sunrise or later in the day to avoid peak crowds."
|
|
1259
|
+
},
|
|
1260
|
+
{
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1261
|
+
"pagesIncluded": [],
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1262
|
+
"question": "Why is Moraine Lake so blue?",
|
|
1263
|
+
"answer": "Moraine Lake's iconic blue color is due to glacial meltwater that flows into the lake. The water is rich in fine particles known as rock flour, which scatter sunlight and give the lake its striking turquoise hue."
|
|
1264
|
+
},
|
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1265
|
+
{
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1266
|
+
"pagesIncluded": ["HOME"],
|
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1267
|
+
"question": "Is Moraine Lake open year-round?",
|
|
1268
|
+
"answer": "<b>No. Moraine Lake Road is open yearly from June 1st to October 13th</b>, and is only accessible to licensed operators, like ourselves, and is permanently closed to personal vehicles since 2023. In the winter months, the lake is still accessible for winter activities such as fat biking and cross-country skiing."
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1269
|
+
},
|
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1270
|
+
{
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1271
|
+
"pagesIncluded": [],
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1272
|
+
"question": "Can you swim in Moraine Lake?",
|
|
1273
|
+
"answer": "Yes, it's possible to swim in Moraine Lake, but keep in mind that the water stays very cold year-round. With temperatures typically ranging between 4-6°C (39-43°F), the glacial meltwater can be refreshing yet challenging. If you're up for a quick dip, just be prepared for the chill!"
|
|
1274
|
+
},
|
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1275
|
+
{
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1276
|
+
"pagesIncluded": [],
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1277
|
+
"question": "How long is the hike to the viewpoint?",
|
|
1278
|
+
"answer": "The Rockpile Trail to the Moraine Lake Viewpoint is a short but steep hike with 100 stairs. In just 15-20 minutes, you'll reach the top, where you'll enjoy the best views of Moraine Lake and the Valley of the Ten Peaks."
|
|
1279
|
+
},
|
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1280
|
+
{
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1281
|
+
"pagesIncluded": [],
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1282
|
+
"question": "When does Moraine Lake freeze?",
|
|
1283
|
+
"answer": "Moraine Lake usually begins to freeze in mid to late October and can be frozen until early-June, depending on the weather. The ice typically begins to melt in late spring, giving way to the lake's famous blue color as the glaciers melt."
|
|
1284
|
+
},
|
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1285
|
+
{
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1286
|
+
"pagesIncluded": [],
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1287
|
+
"question": "Is there cell service at Moraine Lake?",
|
|
1288
|
+
"answer": "Be aware that there is limited or no cell service in the Moraine Lake area, so it's a good idea to plan ahead and be prepared for no connectivity while you're there."
|
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1289
|
+
},
|
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1290
|
+
{
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1291
|
+
"pagesIncluded": [],
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1292
|
+
"question": "Can I walk to Moraine Lake?",
|
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1293
|
+
"answer": "Yes, you can walk to Moraine Lake, but it's a steep and challenging 22 km round-trip, making it more suitable for experienced hikers. If you prefer an easier option, licensed shuttle services, like ours, are available to take you directly to the lake."
|
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1294
|
+
},
|
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1295
|
+
{
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1296
|
+
"pagesIncluded": [],
|
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1297
|
+
"question": "Can we get off at Paradise Valley?",
|
|
1298
|
+
"answer": "Absolutely. Just send us an email ahead of time or let your driver know you'd like to get off at the Paradise Valley trailhead, and we'll make sure to drop you off there."
|
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1299
|
+
},
|
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1300
|
+
{
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1301
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+
"pagesIncluded": [],
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1302
|
+
"question": "Where is Moraine Lake located?",
|
|
1303
|
+
"answer": "Moraine Lake is situated in Banff National Park, nestled in the Valley of the Ten Peaks, approximately 14 kilometers from Lake Louise."
|
|
1304
|
+
},
|
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1305
|
+
{
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1306
|
+
"pagesIncluded": ["SUNRISE"],
|
|
1307
|
+
"question": "What time is the Moraine Lake Sunrise Shuttle?",
|
|
1308
|
+
"answer": "<b>Our sunrise shuttle time changes with the sun.</b> In June and July, the first departures are at 3:30 AM, while in October, they shift to 5:30 AM. This ensures you catch the perfect sunrise, no matter the season!<br><br> For the ultimate sunrise experience, our <b>sunrise shuttle arrives at Moraine Lake 30 to 45 minutes before sunrise</b>, giving you plenty of time to grab a hot drink, cozy up with a blanket, and secure the best spots on the Rockpile. You'll be ready to enjoy the stunning view as the sun rises over the mountains and reflects on the lake's surface."
|
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1309
|
+
},
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1310
|
+
{
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1311
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+
"pagesIncluded": [],
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1312
|
+
"question": "Can I drive my personal vehicle to Moraine Lake?",
|
|
1313
|
+
"answer": "No. The Moraine Lake road is permanently closed to personal vehicles since June 2023. Access is now only available through licensed shuttle operators."
|
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1314
|
+
},
|
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1315
|
+
{
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1316
|
+
"pagesIncluded": ["HOME"],
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1317
|
+
"question": "How long does the shuttle to Moraine Lake take?",
|
|
1318
|
+
"answer": "We allocate <b>2 hours</b> in our schedule to get to Moraine Lake from Canmore to account for any unforeseen traffic delays, though we usually make the trip in about 1.5 hours. Our sunrise shuttle typically takes around 1 hour and 15 minutes."
|
|
1319
|
+
},
|
|
1320
|
+
{
|
|
1321
|
+
"pagesIncluded": [],
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1322
|
+
"question": "How much time should I spend at Moraine Lake?",
|
|
1323
|
+
"answer": "If you're planning to visit both Moraine Lake and Lake Louise, we recommend spending about 2 hours at each lake. This gives you enough time to take in the breathtaking views, enjoy a leisurely stroll, or explore the lake by canoe. If you're hoping to go for a longer hike, we suggest dedicating 3-5 hours to one of the lakes to ensure you have plenty of time to fully enjoy the experience."
|
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1324
|
+
},
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1325
|
+
{
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1326
|
+
"pagesIncluded": ["HOME"],
|
|
1327
|
+
"question": "Do you have a Moraine Lake Sunrise Shuttle?",
|
|
1328
|
+
"answer": "Absolutely! Our sunrise shuttles are some of our most popular services. We offer a daily <a href='#book-now/moraine-lake-sunrise'>Sunrise Shuttle to Moraine Lake</a>, as well as a <a href='#book-now/moraine-lake-sunrise-lake-louise-golden-hour'>Moraine Lake Sunrise and Lake Louise Golden Hour tour</a> if you'd like to experience both lakes before the crowds arrive. We conveniently <b>pick you up at your accommodation in Canmore, Harvie Heights, Banff, and Lake Louise</b> for a seamless and unforgettable experience.",
|
|
1329
|
+
"priority": 5
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1330
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+
},
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1331
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+
{
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1332
|
+
"pagesIncluded": ["HOME"],
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1333
|
+
"question": "Can you walk from Lake Louise to Moraine Lake?",
|
|
1334
|
+
"answer": "Yes, but it's a long, point-to-point hike (about 20 km) via Sentinel Pass through Larch Valley and Paradise Valley. <b>It's only recommended for experienced hikers and requires planning ahead.</b> If you'd like to do this, let us know in advance so we can arrange your shuttle pickup or drop-off.",
|
|
1335
|
+
"priority": 7
|
|
1336
|
+
},
|
|
1337
|
+
{
|
|
1338
|
+
"pagesIncluded": ["HOME"],
|
|
1339
|
+
"question": "How long should I spend at Moraine Lake?",
|
|
1340
|
+
"answer": "We recommend <b>at least 1.5–2 hours to explore the Moraine Lake Rockpile Trail</b>, take photos, or enjoy a canoe rental. If you'd like to hike longer trails, our <b>flexible extended tours</b> make it easy to spend more time.",
|
|
1341
|
+
"priority": 6
|
|
1342
|
+
},
|
|
1343
|
+
{
|
|
1344
|
+
"pagesIncluded": ["HOME"],
|
|
1345
|
+
"question": "What time is best to visit Moraine Lake?",
|
|
1346
|
+
"answer": "Sunrise at Moraine Lake is world-famous for its breathtaking reflections and soft light — it's the most popular time to visit. Our <b>Moraine Lake sunrise shuttle ensures you arrive before the crowds</b>, but we also offer daytime and afternoon trips for a more relaxed visit.",
|
|
1347
|
+
"priority": 5
|
|
1348
|
+
}
|
|
1349
|
+
]
|
|
1350
|
+
},
|
|
1351
|
+
{
|
|
1352
|
+
"title": "Lake Louise",
|
|
1353
|
+
"items": [
|
|
1354
|
+
{
|
|
1355
|
+
"pagesIncluded": [],
|
|
1356
|
+
"question": "Can I drive to Lake Louise?",
|
|
1357
|
+
"answer": "It is possible to drive with a personal vehicle to Lake Louise, but not to Moraine Lake. However, there are a few things to keep in mind: <ul><li>You'll need a National Park Pass (for dates outside of June 20 to September 2, 2025)</li><li>You'll need to pay for parking</li><li>You'll need a lot of patience finding parking</li></ul>"
|
|
1358
|
+
},
|
|
1359
|
+
{
|
|
1360
|
+
"pagesIncluded": ["LAKE_LOUISE"],
|
|
1361
|
+
"question": "Do I need a shuttle to get to Lake Louise?",
|
|
1362
|
+
"answer": "<b>No</b>. However, due to high traffic congestion, parking shortage, and expensive parking fees - we believe it is more time-efficient, wallet-friendly and stress-free when taking a shuttle from Canmore or Banff."
|
|
1363
|
+
},
|
|
1364
|
+
{
|
|
1365
|
+
"pagesIncluded": ["LAKE_LOUISE"],
|
|
1366
|
+
"question": "How far is Lake Louise from Banff town?",
|
|
1367
|
+
"answer": "While Lake Louise is situated in Banff National Park, it is still quite some ways from the town of Banff. Driving to Lake Louise from Banff takes 1 hour in the summer time."
|
|
1368
|
+
},
|
|
1369
|
+
{
|
|
1370
|
+
"pagesIncluded": [],
|
|
1371
|
+
"question": "Is Lake Louise in Banff town or in Banff National Park?",
|
|
1372
|
+
"answer": "Lake Louise is not near the town of Banff. While it is situated in Banff National Park, it is still 1 hour away from Banff town."
|
|
1373
|
+
},
|
|
1374
|
+
{
|
|
1375
|
+
"pagesIncluded": ["LAKE_LOUISE"],
|
|
1376
|
+
"question": "Is it cheaper to rent a car and drive to Lake Louise, to then take a shuttle to Moraine Lake from there?",
|
|
1377
|
+
"answer": "We don't think so! After careful calculations, considering affordability, experiencing the Rockies, and time-sensitivity, we've determined that <b>our shuttles from Canmore & Banff are the better & cheaper option</b>. We strive to set an example by being part of the solution to the growing personal vehicle traffic, parking shortages, and the impact on the National Park and the highly traffic congested towns of Banff & Lake Louise.<br><br> Finally, we aim to ensure that our visitors make the most out of their trip and can truly appreciate the beauty of this area. We don't want you wasting time in traffic, playing 'Pac-Man' to find a parking spot, or encountering unexpected expenses that hike up your travel costs. Make the most of your journey and truly discover the Rockies!<br><br> If you're considering driving to Lake Louise, please note; it is estimated that between <b>1800 and 2500 vehicles are turned away daily due to a shortage of parking space</b>."
|
|
1378
|
+
},
|
|
1379
|
+
{
|
|
1380
|
+
"pagesIncluded": ["LAKE_LOUISE"],
|
|
1381
|
+
"question": "Can I visit both Moraine Lake and Lake Louise on the same day?",
|
|
1382
|
+
"answer": "<b>Absolutely!</b> Experience the best of both worlds with our <a href='#book-now/two-lakes-combo'>2 Lakes Combo shuttle</a>, visiting both Moraine Lake & Lake Louise. Or for the early birds; our <a href='#book-now/moraine-lake-sunrise-lake-louise-golden-hour'>Moraine Lake Sunrise & Lake Louise Golden Hour experience</a>.",
|
|
1383
|
+
"priority": 3
|
|
1384
|
+
},
|
|
1385
|
+
{
|
|
1386
|
+
"pagesIncluded": [],
|
|
1387
|
+
"question": "Do you have pickup locations in Lake Louise?",
|
|
1388
|
+
"answer": "Yes. We offer pickups at various Lake Louise hotels. If you are not staying in Lake Louise, we highly recommend taking our shuttle from Canmore or Banff."
|
|
1389
|
+
},
|
|
1390
|
+
{
|
|
1391
|
+
"pagesIncluded": [],
|
|
1392
|
+
"question": "Is Lake Louise a town or a lake?",
|
|
1393
|
+
"answer": "It is very confusing, but Lake Louise is both a lake as well as a town. The town is named after the lake, which is about a 20 minute drive from the town."
|
|
1394
|
+
},
|
|
1395
|
+
{
|
|
1396
|
+
"pagesIncluded": [],
|
|
1397
|
+
"question": "Do I need to bring bear spray?",
|
|
1398
|
+
"answer": "<b>Yes</b>. We highly recommend carrying bear spray at all times when going for a hike in Banff National Park. Please make sure to learn the appropriate steps when encountering any wildlife. For more information see <a href='https://www.youtube.com/watch?v=aIvpLzHiCrg&ab_channel=ParksCanada' target='_blank'>this video</a>."
|
|
1399
|
+
},
|
|
1400
|
+
{
|
|
1401
|
+
"pagesIncluded": [],
|
|
1402
|
+
"question": "Can I rent a canoe at Lake Louise?",
|
|
1403
|
+
"answer": "<b>Yes</b>. Please note that canoe rentals are on a first-come first-serve basis. Canoe rentals for 1 hour costs CAD $165+GST - we recommend bringing cash. You can find more information about Lake Louise canoe rentals <a href='https://www.fairmont.com/lake-louise/activities/canoeing-on-lake-louise/' target='_blank'>here</a>."
|
|
1404
|
+
},
|
|
1405
|
+
{
|
|
1406
|
+
"pagesIncluded": [],
|
|
1407
|
+
"question": "Is Lake Louise in Banff National Park?",
|
|
1408
|
+
"answer": "<b>Yes</b>."
|
|
1409
|
+
},
|
|
1410
|
+
{
|
|
1411
|
+
"pagesIncluded": [],
|
|
1412
|
+
"question": "Can we visit Lake Louise & Emerald Lake on the same day?",
|
|
1413
|
+
"answer": "Absolutely! During our <a href='#book-now/emerald-lake-escape'>Emerald Lake Escape Tour</a> you'll visit both Lake Louise and Emerald Lake with ease."
|
|
1414
|
+
}
|
|
1415
|
+
]
|
|
1416
|
+
},
|
|
1417
|
+
{
|
|
1418
|
+
"title": "Emerald Lake & Emerald Lake Escape Tour",
|
|
1419
|
+
"items": [
|
|
1420
|
+
{
|
|
1421
|
+
"pagesIncluded": [],
|
|
1422
|
+
"question": "Can I drive to Emerald Lake?",
|
|
1423
|
+
"answer": "Yes. While Emerald Lake is still accessible with personal vehicles between June and October, it's known for its high traffic congestion and parking shortage. Choose our <a href='#book-now/emerald-lake-escape'>Emerald Lake Escape Tour</a> to take away some of that traffic- & parking-stress."
|
|
1424
|
+
},
|
|
1425
|
+
{
|
|
1426
|
+
"pagesIncluded": ["EMERALD_LAKE"],
|
|
1427
|
+
"question": "Do I need a shuttle to go to Emerald Lake?",
|
|
1428
|
+
"answer": "No. Emerald Lake is still accessible by car, but is known for high traffic and parking shortage."
|
|
1429
|
+
},
|
|
1430
|
+
{
|
|
1431
|
+
"pagesIncluded": ["EMERALD_LAKE"],
|
|
1432
|
+
"question": "How far is Emerald Lake from the town of Banff?",
|
|
1433
|
+
"answer": "Emerald Lake is 93 kilometres from the town of Banff, and usually takes 1h30 in the summertime."
|
|
1434
|
+
},
|
|
1435
|
+
{
|
|
1436
|
+
"pagesIncluded": [],
|
|
1437
|
+
"question": "How far is Emerald Lake from Lake Louise?",
|
|
1438
|
+
"answer": "Emerald Lake is 37 kilometers from the town of Lake Louise, and usually takes 45 minutes in the summertime."
|
|
1439
|
+
},
|
|
1440
|
+
{
|
|
1441
|
+
"pagesIncluded": [],
|
|
1442
|
+
"question": "Is there a lodge at Emerald Lake?",
|
|
1443
|
+
"answer": "Yes. The Emerald Lake Lodge is a hotel located alongside Emerald Lake. As an optional add-on to our <a href='#book-now/emerald-lake-escape'>Emerald Lake Escape Tour</a>, the lodge will prepare a delicious lunch for you. Add-on is available in the checkout flow."
|
|
1444
|
+
},
|
|
1445
|
+
{
|
|
1446
|
+
"pagesIncluded": [],
|
|
1447
|
+
"question": "Can I rent a canoe at Emerald Lake?",
|
|
1448
|
+
"answer": "Yes. Emerald Lake has their own canoe rentals, and operates at a first-come first-serve basis. Canoe rentals typically are CAD $100 + GST - we recommend bringing cash. You can find more information about renting a canoe at Emerald Lake here."
|
|
1449
|
+
},
|
|
1450
|
+
{
|
|
1451
|
+
"pagesIncluded": [],
|
|
1452
|
+
"question": "Are there hikes around Emerald Lake?",
|
|
1453
|
+
"answer": "<b>Yes</b>. During our stop at Emerald Lake you can enjoy a short lakeshore hike. Unfortunately, there won't be sufficient time to embark on one of the longer hikes during our stop at Emerald Lake."
|
|
1454
|
+
},
|
|
1455
|
+
{
|
|
1456
|
+
"pagesIncluded": ["EMERALD_LAKE"],
|
|
1457
|
+
"question": "Is Emerald Lake in Banff National Park or Yoho National Park?",
|
|
1458
|
+
"answer": "Emerald Lake is actually located in Yoho National Park."
|
|
1459
|
+
},
|
|
1460
|
+
{
|
|
1461
|
+
"pagesIncluded": ["EMERALD_LAKE"],
|
|
1462
|
+
"question": "Do we visit the Takakkaw Falls when booking the Emerald Lake Escape Tour?",
|
|
1463
|
+
"answer": "<b>Yes!</b> Takakkaw Falls is one of the highlights alongside the stops at Lake Louise, Emerald Lake, Morant's Curve, Johnston Canyon, and Vermillion Lakes Lookout."
|
|
1464
|
+
},
|
|
1465
|
+
{
|
|
1466
|
+
"pagesIncluded": [],
|
|
1467
|
+
"question": "Which locations do we visit during The Emerald Lake Escape Tour?",
|
|
1468
|
+
"answer": "The highlights of this tour include Lake Louise, Emerald Lake, Takakkaw Falls, and Johnston Canyon. Along the way, we'll also make additional stops at iconic spots to take in the spectacular views."
|
|
1469
|
+
},
|
|
1470
|
+
{
|
|
1471
|
+
"pagesIncluded": [],
|
|
1472
|
+
"question": "Can we visit Lake Louise & Emerald Lake on the same day?",
|
|
1473
|
+
"answer": "Absolutely! During our <a href='#book-now/emerald-lake-escape'>Emerald Lake Escape Tour</a> you'll visit both Lake Louise and Emerald Lake with ease."
|
|
1474
|
+
},
|
|
1475
|
+
{
|
|
1476
|
+
"pagesIncluded": [],
|
|
1477
|
+
"question": "Is lunch included during your tours?",
|
|
1478
|
+
"answer": "You can order a lunch package of your choice before checkout for our <a href='#book-now/emerald-lake-escape'>Emerald Lake Escape Tour</a>. Please note that our other tours do not offer lunch options or include lunch packages."
|
|
1479
|
+
}
|
|
1480
|
+
]
|
|
1481
|
+
},
|
|
1482
|
+
{
|
|
1483
|
+
"title": "Shuttles & Tours",
|
|
1484
|
+
"items": [
|
|
1485
|
+
{
|
|
1486
|
+
"pagesIncluded": [],
|
|
1487
|
+
"question": "Do you offer tours to Johnston Canyon?",
|
|
1488
|
+
"answer": "Yes, our <a href='#book-now/emerald-lake-escape'>Emerald Lake Escape Tour</a> makes a stop at Johnston Canyon! If you book a private shuttle, we can definitely accommodate a visit to Johnston canyon too."
|
|
1489
|
+
},
|
|
1490
|
+
{
|
|
1491
|
+
"pagesIncluded": [],
|
|
1492
|
+
"question": "Do you offer tours to Lake Minnewanka?",
|
|
1493
|
+
"answer": "While we don't offer scheduled tours to Lake Minnewanka, we can certainly accommodate a visit if you book a private shuttle."
|
|
1494
|
+
},
|
|
1495
|
+
{
|
|
1496
|
+
"pagesIncluded": [],
|
|
1497
|
+
"question": "Do you offer tours to Peyto Lake?",
|
|
1498
|
+
"answer": "While we don't offer scheduled tours to Peyto Lake, we can certainly accommodate a visit if you book a private shuttle."
|
|
1499
|
+
},
|
|
1500
|
+
{
|
|
1501
|
+
"pagesIncluded": [],
|
|
1502
|
+
"question": "Do you offer tours to Bow Lake?",
|
|
1503
|
+
"answer": "While we don't offer scheduled tours to Bow Lake, we can certainly accommodate a visit if you book a private shuttle."
|
|
1504
|
+
},
|
|
1505
|
+
{
|
|
1506
|
+
"pagesIncluded": [],
|
|
1507
|
+
"question": "Is lunch included during your tours?",
|
|
1508
|
+
"answer": "You can order a lunch package of your choice before checkout for our <a href='#book-now/emerald-lake-escape'>Emerald Lake Escape Tour</a>. Please note that our other tours do not offer lunch options or include lunch packages."
|
|
1509
|
+
},
|
|
1510
|
+
{
|
|
1511
|
+
"pagesIncluded": [],
|
|
1512
|
+
"question": "Do you provide breakfast during your tours?",
|
|
1513
|
+
"answer": "Only private shuttles include a breakfast croissant from a local bakery per person. Our other tours do not include breakfast, so please be sure to bring your own or purchase a snack at the Moraine Lake Lodge (open from 9 AM - 4 PM)."
|
|
1514
|
+
},
|
|
1515
|
+
{
|
|
1516
|
+
"pagesIncluded": [],
|
|
1517
|
+
"question": "Do you provide drinks during the tours?",
|
|
1518
|
+
"answer": "Bring your own water bottle, and we'll provide refills on all our shuttles!"
|
|
1519
|
+
},
|
|
1520
|
+
{
|
|
1521
|
+
"pagesIncluded": [],
|
|
1522
|
+
"question": "Do you provide snacks during the tours?",
|
|
1523
|
+
"answer": "We do offer some snacks on our shuttles, but please be sure to bring your own as well, especially if you're planning a hike! Please note: we are not responsible for any allergic reactions."
|
|
1524
|
+
},
|
|
1525
|
+
{
|
|
1526
|
+
"pagesIncluded": [],
|
|
1527
|
+
"question": "Do you provide hot drinks during sunrise tours?",
|
|
1528
|
+
"answer": "Yes. We'll keep you warm with hot chocolate, tea, and coffee upon arrival at Moraine Lake!"
|
|
1529
|
+
},
|
|
1530
|
+
{
|
|
1531
|
+
"pagesIncluded": [],
|
|
1532
|
+
"question": "Do you provide blankets during sunrise tours?",
|
|
1533
|
+
"answer": "Yes. We'll keep you cozy and warm with hot chocolate, tea, and coffee upon arrival at Moraine Lake!"
|
|
1534
|
+
},
|
|
1535
|
+
{
|
|
1536
|
+
"pagesIncluded": [],
|
|
1537
|
+
"question": "Can we buy lunch at Lake Louise?",
|
|
1538
|
+
"answer": "Unfortunately, there is no coffee shop to purchase lunch at Lake Louise. However, you can book high tea or brunch at the Fairmont Chateau Lake Louise. Be sure to make a reservation in advance and check our schedule to ensure both activities align."
|
|
1539
|
+
},
|
|
1540
|
+
{
|
|
1541
|
+
"pagesIncluded": [],
|
|
1542
|
+
"question": "Can we buy lunch at Moraine Lake?",
|
|
1543
|
+
"answer": "Yes, you can buy small snacks at the Moraine Lake Café, open daily from 9 AM to 4 PM."
|
|
1544
|
+
},
|
|
1545
|
+
{
|
|
1546
|
+
"pagesIncluded": [],
|
|
1547
|
+
"question": "Can we buy lunch at Emerald Lake?",
|
|
1548
|
+
"answer": "You can order a lunch package before checkout for our <a href='#book-now/emerald-lake-escape'>Emerald Lake Escape Tour</a>. Your lunch will be ready and waiting for you at Emerald Lake! Please be sure to order your lunch when purchasing the tour, as it won't be possible to order lunch later or purchase anything at Emerald Lake. If you don't order in advance, you'll need to bring your own lunch."
|
|
1549
|
+
},
|
|
1550
|
+
{
|
|
1551
|
+
"pagesIncluded": [],
|
|
1552
|
+
"question": "Do you require a minimum number of bookings to confirm a tour?",
|
|
1553
|
+
"answer": "Most of our tours do not have a minimum booking requirement. For some tours and services, we require a minimum of 5 bookings to confirm the tour. If this applies to your booking, it will be clearly mentioned at checkout. However, we typically meet the required bookings for tours, so this situation is rare. Please note that this policy may change depending on the time of season. If the minimum bookings are not met, we will contact you to offer an alternative date. If no suitable date is available, a full refund will be issued."
|
|
1554
|
+
},
|
|
1555
|
+
{
|
|
1556
|
+
"pagesIncluded": [],
|
|
1557
|
+
"question": "Do you provide airport pickups?",
|
|
1558
|
+
"answer": "Unfortunately, we do not offer airport pick-ups or drop-offs at this time."
|
|
1559
|
+
},
|
|
1560
|
+
{
|
|
1561
|
+
"pagesIncluded": [],
|
|
1562
|
+
"question": "Can we use your shuttle to go to Banff only?",
|
|
1563
|
+
"answer": "While we don't offer direct shuttles to the town of Banff, we do offer scenic stops along the way in Banff National Park during some of our tours. For private tours we can absolutely make stops at scenic viewpoints in the town of Banff."
|
|
1564
|
+
},
|
|
1565
|
+
{
|
|
1566
|
+
"pagesIncluded": [],
|
|
1567
|
+
"question": "Can we use your shuttle to go to Lake Louise only?",
|
|
1568
|
+
"answer": "Absolutely. Our Lake Louise only shuttle can accommodate guests that want to spend their day in the Lake Louise area without the hassle and stress of driving to Lake Louise and finding parking themselves."
|
|
1569
|
+
},
|
|
1570
|
+
{
|
|
1571
|
+
"pagesIncluded": [],
|
|
1572
|
+
"question": "Can we use your shuttle to go to Moraine Lake only?",
|
|
1573
|
+
"answer": "Absolutely. We offer Moraine Lake only tickets for guests that want to spend their day exploring the beautiful Moraine Lake area."
|
|
1574
|
+
},
|
|
1575
|
+
{
|
|
1576
|
+
"pagesIncluded": ["SUNRISE", "MORAINE_LAKE", "LAKE_LOUISE", "HOME"],
|
|
1577
|
+
"question": "What is the difference between a regular tour and an extended tour?",
|
|
1578
|
+
"answer": "The main difference between a <b>regular tour</b> and an <b>extended tour</b> is the <b>return shuttle time</b>.<br><br><ul><li><b>Sunrise Tours</b></li><ul><li><b><a href='#book-now/moraine-lake-sunrise'>Moraine Lake Sunrise Experience</a></b>: Regular tour return from Moraine Lake ranges between <b>7:30 AM - 10 AM</b> depending on the sunrise time, Extended tour returns from Moraine Lake at <b>3 PM</b></li><li><b><a href='#book-now/moraine-lake-sunrise-lake-louise-golden-hour'>Moraine Lake Sunrise & Lake Louise Golden Hour Experience</a></b>: Regular tour return from Lake Louise ranges between <b>8 AM - 10:30 AM</b> depending on the sunrise time, Extended tour returns from Lake Louise at <b>3:30 PM</b></li></ul><li><b>Daytime Tours</b></li><ul><li><b><a href='#book-now/two-lakes-combo'>2 Lake Combo - Moraine Lake & Lake Louise</a></b>: Regular tour return from Lake Louise at <b>3:30 PM</b>, Extended tour returns from Lake Louise at <b>7 PM</b></li><li><b><a href='#book-now/moraine-lake-adventure'>Moraine Lake Adventure</a></b>: Regular tour return from Moraine Lake at <b>3 PM</b>, Extended tour returns from Moraine Lake at <b>6:30 PM</b></li><li><b><a href='#book-now/lake-louise-adventure'>Lake Louise Adventure</a></b>: Regular tour return from Lake Louise at <b>3:30 PM</b>, Extended tour returns from Lake Louise at <b>7 PM</b></li></ul></ul>"
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1579
|
+
}
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1580
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+
]
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1581
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+
},
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1582
|
+
{
|
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1583
|
+
"title": "Private Shuttles",
|
|
1584
|
+
"items": [
|
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1585
|
+
{
|
|
1586
|
+
"pagesIncluded": ["HOME"],
|
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1587
|
+
"question": "Do you provide private shuttle services?",
|
|
1588
|
+
"answer": "<b>Absolutely!</b> Our customer-favorite for bigger groups that are looking for a personalized and unforgettable visit to Banff National Park!"
|
|
1589
|
+
},
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1590
|
+
{
|
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1591
|
+
"pagesIncluded": ["PRIVATE_SHUTTLES"],
|
|
1592
|
+
"question": "Can we customize our itinerary for the private shuttle?",
|
|
1593
|
+
"answer": "<b>Yes!</b> Our private shuttle can be tailored to your needs. We offer sunrise, half day, sunset, and full day private experiences."
|
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1594
|
+
},
|
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1595
|
+
{
|
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1596
|
+
"pagesIncluded": ["PRIVATE_SHUTTLES"],
|
|
1597
|
+
"question": "Can we do a private shuttle for sunrise?",
|
|
1598
|
+
"answer": "<b>Yes</b>, we can definitely help you with a private sunrise shuttle for unforgettable experiences!"
|
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1599
|
+
},
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|
1600
|
+
{
|
|
1601
|
+
"pagesIncluded": ["PRIVATE_SHUTTLES"],
|
|
1602
|
+
"question": "Can we visit multiple lakes and locations with the private shuttle?",
|
|
1603
|
+
"answer": "<b>Yes</b>, we have different private shuttle packages to visit multiple breathtaking and iconic places, and we can tailor them to your needs."
|
|
1604
|
+
},
|
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1605
|
+
{
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|
1606
|
+
"pagesIncluded": ["PRIVATE_SHUTTLES"],
|
|
1607
|
+
"question": "Do we have a personal driver when booking a private shuttle?",
|
|
1608
|
+
"answer": "<b>Yes</b>, you'll have a personal driver-guide for the day when booking a private shuttle. Our drivers will ensure you'll have an exceptional experience with loads of insights & knowledge about the area."
|
|
1609
|
+
},
|
|
1610
|
+
{
|
|
1611
|
+
"pagesIncluded": [],
|
|
1612
|
+
"question": "Do you offer doorstep pickup and drop offs with private shuttles?",
|
|
1613
|
+
"answer": "<b>Yes</b>, we can arrange to pick you up and drop you off at your preferred location."
|
|
1614
|
+
},
|
|
1615
|
+
{
|
|
1616
|
+
"pagesIncluded": [],
|
|
1617
|
+
"question": "Do you offer private airport transportation?",
|
|
1618
|
+
"answer": "While we don't offer airport transportation only, we can definitely discuss the possibility of adding an airport transfer to your private shuttle experience in Banff National Park."
|
|
1619
|
+
},
|
|
1620
|
+
{
|
|
1621
|
+
"pagesIncluded": [],
|
|
1622
|
+
"question": "Can we book multiple private shuttles for bigger groups or events?",
|
|
1623
|
+
"answer": "Absolutely! We offer multiple shuttles and can provide privately tailored options. Please get in touch via email at <a href='mailto:info@viaviamorainelake.com'>info@viaviamorainelake.com</a>, and we'll do our best to assist you!"
|
|
1624
|
+
},
|
|
1625
|
+
{
|
|
1626
|
+
"pagesIncluded": [],
|
|
1627
|
+
"question": "What is the cancellation policy for private shuttle experiences?",
|
|
1628
|
+
"answer": "For private shuttle experiences, the deposit is non-refundable once your booking is confirmed. However, you may be eligible for a refund based on the timing of your cancellation: <ul><<li>Up to 14 days before departure: Full refund, excluding the non-refundable deposit.</li><li>Between 14 and 7 days before departure: 50% refund (excluding the non-refundable deposit).</li><li>Less than 7 days before departure: Non-refundable.</li></ul>"
|
|
1629
|
+
},
|
|
1630
|
+
{
|
|
1631
|
+
"pagesIncluded": [],
|
|
1632
|
+
"question": "Can I make changes to my private shuttle booking?",
|
|
1633
|
+
"answer": "Yes. Changes to the booking date or time can be made up to 72 hours before departure, subject to availability. If no suitable alternative date is available, a refund will not be possible."
|
|
1634
|
+
},
|
|
1635
|
+
{
|
|
1636
|
+
"pagesIncluded": [],
|
|
1637
|
+
"question": "How do I cancel or reschedule my private shuttle booking?",
|
|
1638
|
+
"answer": "To cancel or reschedule your private shuttle experience, please contact us by phone at <a href='tel:+15879074560'>+1 587 907 4560</a> or via email at <a href='mailto:info@viaviamorainelake.com'>info@viaviamorainelake.com</a>."
|
|
1639
|
+
},
|
|
1640
|
+
{
|
|
1641
|
+
"pagesIncluded": [],
|
|
1642
|
+
"question": "If I cancel my private shuttle experience, will I receive a full refund?",
|
|
1643
|
+
"answer": "You will receive a full refund minus the non-refundable deposit if you cancel up to 14 days before your scheduled departure. Cancellations within 14 days of departure may result in a partial refund, depending on the timing of the cancellation."
|
|
1644
|
+
},
|
|
1645
|
+
{
|
|
1646
|
+
"pagesIncluded": [],
|
|
1647
|
+
"question": "What happens if I cancel less than 7 days before my private shuttle experience?",
|
|
1648
|
+
"answer": "Cancellations made less than 7 days before your scheduled departure are non-refundable."
|
|
1649
|
+
},
|
|
1650
|
+
{
|
|
1651
|
+
"pagesIncluded": [],
|
|
1652
|
+
"question": "How do I request a change to my booking?",
|
|
1653
|
+
"answer": "To request a change to your booking, please contact us as soon as possible at <a href='mailto:info@viaviamorainelake.com'>info@viaviamorainelake.com</a> or by phone at <a href='tel:+15879074560'>+1 587 907 4560</a>."
|
|
1654
|
+
}
|
|
1655
|
+
]
|
|
1656
|
+
},
|
|
1657
|
+
{
|
|
1658
|
+
"title": "About Us",
|
|
1659
|
+
"items": [
|
|
1660
|
+
{
|
|
1661
|
+
"pagesIncluded": [],
|
|
1662
|
+
"question": "Are your drivers licensed and insured?",
|
|
1663
|
+
"answer": "All our drivers are insured and licensed to operate our shuttles, ensuring safe transportation throughout your journey."
|
|
1664
|
+
},
|
|
1665
|
+
{
|
|
1666
|
+
"pagesIncluded": [],
|
|
1667
|
+
"question": "What are your operating hours?",
|
|
1668
|
+
"answer": "<ul><li>Seasonal office operating hours (June 1st - October 13th):<ul><li>Daily from 9 AM - 7 PM - MST</li></ul></li><li>Off season operating hours (February 1st - May 31st)<ul><li>Tuesday - Thursday 10 AM - 5 PM - MST</li></ul></li><li>Office closure: October 16th - January 31st - we will answer email inquiries within 3-5 business days.</li></ul>"
|
|
1669
|
+
},
|
|
1670
|
+
{
|
|
1671
|
+
"pagesIncluded": [],
|
|
1672
|
+
"question": "Do you only operate seasonally?",
|
|
1673
|
+
"answer": "Yes. We only operate seasonally from <b>June 1st until October 13th</b>, but we're more than happy to help you with any questions, inquiries, and trip-planning questions before our operating season starts!"
|
|
1674
|
+
},
|
|
1675
|
+
{
|
|
1676
|
+
"pagesIncluded": [],
|
|
1677
|
+
"question": "Do you provide shuttle service in the winter?",
|
|
1678
|
+
"answer": "<b>No</b>. At this time we are only operating our shuttles throughout the summer months."
|
|
1679
|
+
},
|
|
1680
|
+
{
|
|
1681
|
+
"pagesIncluded": [],
|
|
1682
|
+
"question": "Do your drivers know the area?",
|
|
1683
|
+
"answer": "<b>Absolutely!</b> All our drivers know their way on these beautiful mountain roads and are more than happy to provide you with interesting local insights about the area and its wildlife."
|
|
1684
|
+
},
|
|
1685
|
+
{
|
|
1686
|
+
"pagesIncluded": [],
|
|
1687
|
+
"question": "Are your drivers locals?",
|
|
1688
|
+
"answer": "<b>Yes</b>. All our drivers are locals who have great knowledge about the area, and have had the appropriate training to guide and drive you through these stunning mountains."
|
|
1689
|
+
},
|
|
1690
|
+
{
|
|
1691
|
+
"pagesIncluded": [],
|
|
1692
|
+
"question": "Is Via Via Shuttle Service Inc. a local company?",
|
|
1693
|
+
"answer": "<b>Without a doubt!</b> We're a proud Bow Valley local & living wage company, and we navigate this area like its second nature to us. Our intimate knowledge of the region ensures that we provide you with the best possible service and insider tips to enhance your experience."
|
|
1694
|
+
},
|
|
1695
|
+
{
|
|
1696
|
+
"pagesIncluded": [],
|
|
1697
|
+
"question": "When did you start Via Via Shuttle Service?",
|
|
1698
|
+
"answer": "Nathan & Jenna, are a team of young entrepreneurs that founded Via Via Shuttle Service Inc. and started the very first season with their team in June 2024!"
|
|
1699
|
+
},
|
|
1700
|
+
{
|
|
1701
|
+
"pagesIncluded": [],
|
|
1702
|
+
"question": "Are you the only shuttle service in the area?",
|
|
1703
|
+
"answer": "While we're not the only shuttle company going to Moraine Lake, <b>we are the sole shuttle service offering multiple daily trips from sunrise to sunset from Canmore, Harvie Heights, Banff, and Lake Louise</b>, that offer the flexibility to book a later return from the lakes.<br><br> As a young & locally owned company we're rapidly making a name for ourselves. Check out the <a href='https://www.google.com/search?q=Via+Via+Moraine+Lake+Shuttle%2C+Moraine+Road%2C+Canmore%2C+AB+T1W+1J7&rlz=1C5CHFA_enCA1146CA1146&oq=via+vi&gs_lcrp=EgZjaHJvbWUqBggAEEUYOzIGCAAQRRg7MgYIARBFGDsyBggCEEUYOTIGCAMQRRg7MgYIBBBFGEAyBggFEEUYQTIGCAYQRRg8MgYIBxBFGEHSAQgxMDgwajBqN6gCALACAA&sourceid=chrome&ie=UTF-8#mpd=~5679981614932053056/customers/reviews' target='_blank'>google reviews</a> we received after our first season!"
|
|
1704
|
+
},
|
|
1705
|
+
{
|
|
1706
|
+
"pagesIncluded": [],
|
|
1707
|
+
"question": "Do you only shuttle to Lake Louise and Moraine Lake?",
|
|
1708
|
+
"answer": "<b>No</b>. We also offer tours to <b>Emerald Lake, Takakkaw Falls, and Johnston Canyon with scenic stops at Morant's curve & Vermillion Lakes</b>. For our private shuttles we also offer personalized itineraries with visits to <b>Peyto Lake, Bow Lake, Two Jack Lake, and Lake Minnewanka</b>!"
|
|
1709
|
+
},
|
|
1710
|
+
{
|
|
1711
|
+
"pagesIncluded": [],
|
|
1712
|
+
"question": "Can we use your shuttle to go to Banff from Canmore?",
|
|
1713
|
+
"answer": "While we don't offer direct shuttles to the town of Banff, we do offer scenic stops along the way in Banff National Park during some of our tours. For private tours we can absolutely make stops at scenic viewpoints in the town of Banff."
|
|
1714
|
+
},
|
|
1715
|
+
{
|
|
1716
|
+
"pagesIncluded": [],
|
|
1717
|
+
"question": "Are you a tour operator?",
|
|
1718
|
+
"answer": "<b>Yes</b>. We offer direct shuttle services to Moraine Lake and Lake Louise, as well as sunrise & full day tours to Moraine Lake and Lake Louise & Emerald Lake, Takakkaw Falls, and Johnston Canyon."
|
|
1719
|
+
},
|
|
1720
|
+
{
|
|
1721
|
+
"pagesIncluded": [],
|
|
1722
|
+
"question": "Do you offer private tours?",
|
|
1723
|
+
"answer": "<b>Absolutely!</b> Our customer-favorite for bigger groups that are looking for a personalized and unforgettable visit to Banff National Park!"
|
|
1724
|
+
}
|
|
1725
|
+
]
|
|
1726
|
+
}
|
|
1727
|
+
]
|
|
1728
|
+
},
|
|
1729
|
+
|
|
1730
|
+
|
|
1731
|
+
|
|
1732
|
+
"photoPackages": {
|
|
1733
|
+
"heroTitle": "MORAINE LAKE<br/>PHOTOGRAPHY SESSIONS",
|
|
1734
|
+
"photographerBios": [
|
|
1735
|
+
{
|
|
1736
|
+
"bioTitle": "No limits",
|
|
1737
|
+
"bio": "<a href='https://www.willlambertphotography.com/' target='_blank'>Will Lambert</a> is a passionate, experienced photographer with a deep love for Canada's wild beauty. Originally from England and inspired by generations of family photographers, Will moved to Canada in 2016 and is now based in Banff National Park. From chasing the Northern Lights to hiking backcountry peaks, Will brings energy, skill, and a storyteller's eye to every frame—driven by a lifelong obsession to capture nature at its most magical.",
|
|
1738
|
+
"bioTagline": "Just memories"
|
|
1739
|
+
}
|
|
1740
|
+
],
|
|
1741
|
+
"packagesButton": "All Photo Packages"
|
|
1742
|
+
},
|
|
1743
|
+
|
|
1744
|
+
|
|
1745
|
+
|
|
1746
|
+
"moraineLakeDayHikes": {
|
|
1747
|
+
"heroTitle": "Moraine Lake Day Hikes",
|
|
1748
|
+
"heroSubtitle": "Endless trails to explore from Moraine Lake",
|
|
1749
|
+
"title": "Explore all hikes starting at moraine lake",
|
|
1750
|
+
"subtitle": "Nestled within the breathtaking landscapes of Banff National Park, Moraine Lake serves as a gateway to some of the most spectacular hiking trails in the Canadian Rockies. Each trail offers its own unique blend of natural beauty, from towering peaks to serene alpine meadows, all easily accessible from the shores of this iconic turquoise lake.",
|
|
1751
|
+
"shortDayHikesTitle": "Short day hikes",
|
|
1752
|
+
"shortDayHikesSubtitle": "An overview of the shorter day hikes that start at, and go alongside Moraine Lake. Ideal for a quick stroll and to discover the lake from a different angle. Consolation Lakes Trail is a little bit longer, but is still considered a short day hike for the more experienced hikers.",
|
|
1753
|
+
"fullDayHikesTitle": "Full day hikes",
|
|
1754
|
+
"fullDayHikesSubtitle": "The hikes presented below are full day hikes, and need the right preparation and equipment to be successfully completed. Please be aware that a hike can always take longer than expected, keep this in mind when booking your returning shuttle. A little bit more mountain-time, hasn't hurt anyone!<br><br>Please bring enough water, snacks, the appropriated equipment, and <b>bear spray</b> when departing on these hikes.",
|
|
1755
|
+
"expertsOnlyDayHikesTitle": "Experts only",
|
|
1756
|
+
"expertsOnlyDayHikesSubtitle": "As the tittle suggest, the trails below are considered extremely hard, long, and have a great amount of elevation. We only recommend these hikes for experts and very experienced hikers, that know how to deal with elevation and conquering a steep scramble. Please account enough time to complete these hikes, and keep this in mind when booking your shuttle."
|
|
1757
|
+
},
|
|
1758
|
+
|
|
1759
|
+
|
|
1760
|
+
|
|
1761
|
+
"moraineLakeBookingGuide": {
|
|
1762
|
+
"heroTitle": "Moraine Lake Booking Guide",
|
|
1763
|
+
"heroSubtitle": "Everything you need to know about booking your Moraine Lake experience",
|
|
1764
|
+
"seeAllOptions": "See other options"
|
|
1765
|
+
},
|
|
1766
|
+
|
|
1767
|
+
|
|
1768
|
+
|
|
1769
|
+
"banffNationalParkRecommendations": {
|
|
1770
|
+
"heroTitle": "Banff National Park Recommendations",
|
|
1771
|
+
"heroSubtitle": "Discover the best trails for every level of hiker",
|
|
1772
|
+
"findYourFloat": "Find your float"
|
|
1773
|
+
}
|
|
1774
|
+
}
|