@telia-ace/widget-conversation 1.0.29-next.4 → 1.0.29-next.6

package/dist/index.js

@@ -1,82 +1,98 @@
-var L = Object.defineProperty, _ = Object.defineProperties;
-var F = Object.getOwnPropertyDescriptors;
-var P = Object.getOwnPropertySymbols;
-var M = Object.prototype.hasOwnProperty, R = Object.prototype.propertyIsEnumerable;
-var x = (r, e, t) => e in r ? L(r, e, { enumerable: !0, configurable: !0, writable: !0, value: t }) : r[e] = t, v = (r, e) => {
+var j = Object.defineProperty, G = Object.defineProperties;
+var J = Object.getOwnPropertyDescriptors;
+var A = Object.getOwnPropertySymbols;
+var B = Object.prototype.hasOwnProperty, M = Object.prototype.propertyIsEnumerable;
+var E = (r, e, t) => e in r ? j(r, e, { enumerable: !0, configurable: !0, writable: !0, value: t }) : r[e] = t, g = (r, e) => {
   for (var t in e || (e = {}))
-    M.call(e, t) && x(r, t, e[t]);
-  if (P)
-    for (var t of P(e))
-      R.call(e, t) && x(r, t, e[t]);
+    B.call(e, t) && E(r, t, e[t]);
+  if (A)
+    for (var t of A(e))
+      M.call(e, t) && E(r, t, e[t]);
   return r;
-}, m = (r, e) => _(r, F(e));
-var D = (r, e) => {
+}, m = (r, e) => G(r, J(e));
+var $ = (r, e) => {
   var t = {};
   for (var s in r)
-    M.call(r, s) && e.indexOf(s) < 0 && (t[s] = r[s]);
-  if (r != null && P)
-    for (var s of P(r))
-      e.indexOf(s) < 0 && R.call(r, s) && (t[s] = r[s]);
+    B.call(r, s) && e.indexOf(s) < 0 && (t[s] = r[s]);
+  if (r != null && A)
+    for (var s of A(r))
+      e.indexOf(s) < 0 && M.call(r, s) && (t[s] = r[s]);
   return t;
 };
-var d = (r, e, t) => (x(r, typeof e != "symbol" ? e + "" : e, t), t);
-var A = (r, e, t) => new Promise((s, i) => {
-  var n = (c) => {
+var d = (r, e, t) => (E(r, typeof e != "symbol" ? e + "" : e, t), t);
+var v = (r, e, t) => new Promise((s, n) => {
+  var i = (c) => {
     try {
-      a(t.next(c));
+      o(t.next(c));
     } catch (h) {
-      i(h);
+      n(h);
     }
-  }, o = (c) => {
+  }, a = (c) => {
     try {
-      a(t.throw(c));
+      o(t.throw(c));
     } catch (h) {
-      i(h);
+      n(h);
     }
-  }, a = (c) => c.done ? s(c.value) : Promise.resolve(c.value).then(n, o);
-  a((t = t.apply(r, e)).next());
+  }, o = (c) => c.done ? s(c.value) : Promise.resolve(c.value).then(i, a);
+  o((t = t.apply(r, e)).next());
 });
-import { ComponentPlatform as H } from "@telia-ace/widget-core";
-import { createStorageWriter as $, StorageCategory as Q, StorageMedium as f, StorageScope as j, readStorage as S } from "@telia-ace/widget-services";
-import { uuid as q, lock as G } from "@telia-ace/widget-utilities";
-import { FormBuilder as J } from "@telia-ace/widget-forms";
-import { closeAllModals as O } from "@telia-ace/widget-plugins";
+import { ComponentPlatform as K } from "@telia-ace/widget-core";
+import { createStorageWriter as N, StorageCategory as R, readStorage as b, StorageMedium as w, StorageScope as V } from "@telia-ace/widget-services";
+import { uuid as L, lock as Y } from "@telia-ace/widget-utilities";
+import { FormBuilder as X } from "@telia-ace/widget-forms";
+import { closeAllModals as z } from "@telia-ace/widget-plugins";
 import { createReactComponent as U } from "@telia-ace/widget-ui";
-import { lazy as K } from "react";
-class V {
+import { lazy as Z } from "react";
+class x {
   constructor(e, t) {
+    d(this, "id");
     d(this, "name");
     d(this, "avatar");
-    d(this, "print", (e) => {
-      const t = { name: this.name, avatar: this.avatar }, s = W(e);
+    d(this, "print", (e, t) => {
+      const s = {
+        name: this.name,
+        avatar: this.avatar,
+        id: this.id
+      }, n = D(e, t);
       return this.provider.createEntry(
-        s.key,
-        s.content,
-        k.Agent,
-        t,
-        s.timestamp
+        n.key,
+        n.content,
+        I.Agent,
+        s,
+        n.timestamp
       );
     });
     d(this, "typing", () => this.provider.setTypingState({ name: this.name, avatar: this.avatar }));
-    this.provider = e, this.name = t.name, this.avatar = t.avatar;
+    this.provider = e, this.id = t.id || L(), this.name = t.name, this.avatar = t.avatar;
   }
   update(e) {
+    var n;
     const { name: t, avatar: s } = e;
-    s === null ? this.avatar = void 0 : s && (this.avatar = s), t === null ? this.name = void 0 : t && (this.name = t);
+    s === null ? this.avatar = void 0 : s && (this.avatar = s), t === null ? this.name = void 0 : t && (this.name = t), (n = this.provider.controller) == null || n.events.dispatch("conversation:agent-updated", {
+      agent: this
+    });
   }
 }
-class I {
+class T {
   constructor(e, t, s) {
     d(this, "subscriptions", []);
+    d(this, "options");
     d(this, "user");
-    this.name = e, this.container = t, this.controller = s, this.user = s == null ? void 0 : s.user;
+    this.name = e, this.container = t, this.controller = s, this.user = s == null ? void 0 : s.user, this.options = {
+      silent: !1
+    };
   }
   static create(e, t, s) {
-    return new I(e, t, s);
+    return new T(e, t, s);
   }
   createAgent(e = {}) {
-    if (this.controller)
-      return new V(this, e);
+    var t;
+    if (this.controller) {
+      const s = this.controller.getAgentById(e.id), n = s ? new x(this, g(g({}, s), e)) : new x(this, e);
+      return s || (t = this.controller) == null || t.events.dispatch("conversation:agent-created", {
+        agent: n
+      }), n;
+    }
   }
   print(e) {
     var t;
@@ -90,14 +106,25 @@ class I {
     return this.controller ? this.controller.loader() : () => () => {
     };
   }
-  createEntry(e, t, s, i, n) {
-    var o;
-    return (o = this.controller) == null ? void 0 : o.createEntry(e, t, s, i, n);
+  createEntry(e, t, s, n, i) {
+    var a;
+    return (a = this.controller) == null ? void 0 : a.createEntry(e, t, s, n, i);
   }
   dispose() {
     var e;
     process.env.NODE_ENV !== "production" && console.log(`conversation-provider: dispose (${this.name})`), (e = this.controller) == null || e.disposeProvider(this), this.controller = null, this.subscriptions.forEach((t) => t());
   }
+  isRehydrated() {
+    var e;
+    return ((e = this.controller) == null ? void 0 : e.isRehydrated()) || Promise.resolve(!1);
+  }
+  complete() {
+    var e;
+    (e = this.controller) == null || e.onCompleteProvider();
+  }
+  setOptions(e = { silent: !1 }) {
+    this.options = e;
+  }
   onUnreadMessage(e) {
     var t;
     if (this.controller) {
@@ -120,22 +147,175 @@ class I {
     }
   }
 }
-class Y {
+const q = (r) => `conversation-${r}`;
+class ee {
+  constructor() {
+    d(this, "_locking", Promise.resolve());
+    d(this, "_locks", 0);
+  }
+  isLocked() {
+    return this._locks > 0;
+  }
+  lock() {
+    this._locks += 1;
+    let e, t = new Promise(
+      (n) => e = () => {
+        this._locks -= 1, n();
+      }
+    ), s = this._locking.then(() => e);
+    return this._locking = this._locking.then(() => t), s;
+  }
+}
+class te {
+  constructor(e, t, s) {
+    d(this, "sessionStorageKey");
+    d(this, "locker", new ee());
+    d(this, "initialStoredAgents", []);
+    this.container = e, this.conversation = t, this.enabled = s, this.sessionStorageKey = q(t.id), t.onStarted(() => v(this, null, function* () {
+      const { agents: n } = yield this.read(), i = [];
+      n && n.forEach((o) => {
+        const c = t.providerIndex(o.providerName), h = c > -1 ? t.registeredProviders[c] : t.createProvider(o.providerName), u = new x(h, { name: o.name, avatar: o.avatar, id: o.id });
+        i.push(u);
+      });
+      const { messages: a } = yield this.read();
+      a.forEach((o) => {
+        switch (o.type) {
+          case "agent": {
+            const c = i.find((h) => {
+              var u;
+              return h.id === ((u = o.sender) == null ? void 0 : u.id);
+            });
+            c && c.print(o.content.items || o.content, {
+              key: o.key
+            });
+            return;
+          }
+          case "user": {
+            t.user.print(o.content.items || o.content, {
+              key: o.key
+            });
+            return;
+          }
+          case "system":
+          default:
+            t.print(o.content.items || o.content);
+        }
+      });
+    })), t.onMessageCreated((n, i) => v(this, null, function* () {
+      this.write(i.message, "messages");
+    })), t.events.subscribe("conversation:agent-created", (n, i) => v(this, null, function* () {
+      const a = {
+        id: i.agent.id,
+        name: i.agent.name,
+        avatar: i.agent.avatar,
+        providerName: i.agent.provider.name
+      };
+      yield this.write(a, "agents");
+    })), t.events.subscribe("conversation:agent-updated", (n, i) => v(this, null, function* () {
+      const { agents: a } = yield this.read();
+      yield this.write(
+        [
+          ...a.map((o) => o.id === i.agent.id ? m(g({}, o), {
+            name: i.agent.name,
+            avatar: i.agent.avatar
+          }) : o)
+        ],
+        "agents",
+        "update"
+      );
+    }));
+  }
+  setInitialData(e) {
+    this.initialStoredAgents = e.agents;
+  }
+  isRehydrated() {
+    return v(this, null, function* () {
+      const { messages: e } = yield this.read();
+      return e.length > 0;
+    });
+  }
+  getStoredAgent(e) {
+    if (!!this.enabled)
+      return this.initialStoredAgents.find((t) => t.id === e);
+  }
+  write(e, t, s = "add") {
+    return v(this, null, function* () {
+      if (!this.enabled)
+        return;
+      const n = yield this.locker.lock();
+      return N(
+        this.container,
+        this.sessionStorageKey,
+        R.Necessary
+      ).then((i) => v(this, null, function* () {
+        if (s === "add") {
+          const a = yield this.read();
+          if (t === "messages" && a.messages.findIndex((c) => c.key === e.key) > -1) {
+            n();
+            return;
+          }
+          let o = g({}, a);
+          return t === "messages" ? o.messages = [...o.messages, e] : t === "agents" && (o.agents = [...o.agents, e]), i(g(g({}, a), o)).then(() => {
+            n();
+          });
+        }
+        if (s === "update" && t === "agents") {
+          const a = yield this.read();
+          return i(m(g({}, a), {
+            agents: e
+          })).then(() => {
+            n();
+          });
+        }
+        return i(e).then(() => {
+          n();
+        });
+      }));
+    });
+  }
+  read() {
+    return v(this, null, function* () {
+      return b(this.container, this.sessionStorageKey).then((e) => e || {
+        messages: [],
+        agents: []
+      });
+    });
+  }
+}
+class se {
   constructor(e) {
-    d(this, "print", (e) => {
-      const t = W(e);
+    d(this, "print", (e, t) => {
+      const s = D(e, t);
       return this.controller.createEntry(
-        t.key,
-        t.content,
-        k.User,
+        s.key,
+        s.content,
+        I.User,
         void 0,
-        t.timestamp
+        s.timestamp
       );
     });
     this.controller = e;
   }
 }
-class X {
+const W = (r, e, t) => v(void 0, null, function* () {
+  const s = yield r.getAsync("conversation"), n = yield r.getAsync("components"), i = s.controllers.find((a) => a.conversation.id === e);
+  if (i) {
+    const a = [...i.conversation.providers];
+    a.forEach((c) => {
+      i.conversation.setProviderOptions(c, { silent: !0 });
+    }), i.conversation.queueProviders(a), i.conversation.setProviders([t]);
+    const o = n.components().ofType("conversation");
+    n.write({
+      key: "setConversationProvider",
+      attributes: {
+        properties: { providers: [t] }
+      },
+      target: o,
+      provider: "localStorage"
+    });
+  }
+});
+class re {
   constructor(e) {
     this.writer = e;
   }
@@ -150,50 +330,52 @@ class X {
     return typeof e == "string" ? { body: e } : e.length > -1 && typeof e == "object" ? { items: e } : e;
   }
 }
-var k = /* @__PURE__ */ ((r) => (r.User = "user", r.Agent = "agent", r.System = "system", r))(k || {});
-const W = (r) => {
-  let e, t = q(), s = Date.now();
+var I = /* @__PURE__ */ ((r) => (r.User = "user", r.Agent = "agent", r.System = "system", r))(I || {});
+const D = (r, e) => {
+  let t, s = (e == null ? void 0 : e.key) || L(), n = Date.now();
   if (Array.isArray(r) && r.length > -1)
-    typeof r[0] == "string" ? e = { items: [r] } : e = { items: r };
+    typeof r[0] == "string" ? t = { items: [r] } : t = { items: r };
   else if (typeof r == "string")
-    e = { body: r };
+    t = { body: r };
   else if (r = r || {}, r.type)
-    e = v({}, r);
+    t = g({}, r);
   else {
-    if (e = {
+    if (t = {
       body: r.body,
       actions: r.actions,
       title: r.title
-    }, r.key && (t = r.key), r.timestamp && (s = r.timestamp), r.form) {
-      const i = J.create(t);
+    }, r.key && (s = r.key), r.timestamp && (n = r.timestamp), typeof r.form == "function") {
+      const i = X.create(s);
       r.form(i);
-      const n = i.get();
-      e.form = n;
+      const a = i.get();
+      t.form = a;
     }
-    r.timestamp === null && (s = null);
+    r.timestamp === null && (n = null);
   }
-  return { content: e, key: t, timestamp: s };
-}, B = (r, e) => {
+  return { content: t, key: s, timestamp: n };
+}, H = (r, e) => {
   if (!e)
     return;
-  const t = JSON.stringify(e), s = r.findIndex((i) => t === JSON.stringify(i));
+  const t = JSON.stringify(e), s = r.findIndex((n) => t === JSON.stringify(n));
   if (s > -1)
     return r.splice(s, 1);
 };
-class Z {
-  constructor(e, t) {
+class ne {
+  constructor(e, t, s) {
     d(this, "formHandlers", {});
-    d(this, "user", new Y(this));
+    d(this, "user", new se(this));
     d(this, "events");
     d(this, "providers", []);
     d(this, "active", !1);
+    d(this, "queuedProviders", []);
     d(this, "registeredProviders", []);
     d(this, "loaders", 0);
     d(this, "componentMounted", !1);
+    d(this, "store");
     d(this, "messages", []);
     d(this, "typingActors", []);
     d(this, "print", (e) => {
-      const t = W(e);
+      const t = D(e);
       return this.createEntry(
         t.key,
         t.content,
@@ -203,28 +385,35 @@ class Z {
       );
     });
     this.container = e, this.id = t;
-    const s = e.get("$widget");
-    this.events = s.events.createChild(this);
+    const n = e.get("$widget");
+    this.events = n.events.createChild(this), this.store = new te(e, this, s.rehydrate);
+  }
+  setInitialStorage(e) {
+    this.store.setInitialData(e);
   }
   setProviders(e) {
     const t = [], s = [];
-    this.providers.reduce((i, n) => (e.indexOf(n) === -1 && i.push(n), i), []).forEach((i) => {
-      const n = this.providers.indexOf(i);
-      n > -1 && (t.push(i), this.providers.splice(n, 1));
-    }), e.forEach((i) => {
-      this.providers.indexOf(i) === -1 && (s.push(i), this.providers.push(i));
+    this.providers.reduce((n, i) => (e.indexOf(i) === -1 && n.push(i), n), []).forEach((n) => {
+      const i = this.providers.indexOf(n);
+      i > -1 && (t.push(n), this.providers.splice(i, 1));
+    }), e.forEach((n) => {
+      this.providers.indexOf(n) === -1 && (s.push(n), this.providers.push(n));
     }), (s.length || t.length) && this.events.dispatch("conversation:providers-changed", { added: s, removed: t });
   }
   createProvider(e) {
     const t = this.providerIndex(e);
     if (t > -1)
       return this.registeredProviders[t];
-    const s = I.create(e, this.container, this);
+    const s = T.create(e, this.container, this);
     return this.registeredProviders.push(s), s;
   }
   providerIndex(e) {
     return this.registeredProviders.findIndex((t) => t.name === e);
   }
+  getAgentById(e) {
+    if (!!e)
+      return this.store.getStoredAgent(e);
+  }
   dispose() {
     this.registeredProviders.forEach((e) => e.dispose()), this.messages = [], this.events.dispatch("conversation:controller-disposed", this), this.active = !1;
   }
@@ -234,6 +423,12 @@ class Z {
   onStarted(e) {
     return this.events.subscribe("conversation:started", e);
   }
+  onMessageCreated(e) {
+    return this.events.subscribe("conversation:message-created", e);
+  }
+  isRehydrated() {
+    return this.store.isRehydrated();
+  }
   disposeProvider(e) {
     const t = this.providerIndex(e.name);
     t > -1 && this.registeredProviders.splice(t, 1), this.events.dispatch("conversation:providers-changed", { removed: [e.name] }), this.registeredProviders.length || this.dispose();
@@ -244,32 +439,46 @@ class Z {
   setComponentMountedState(e) {
     this.componentMounted !== e && (this.componentMounted = e, e && (this.events.dispatch("conversation:unread-message", !1), this.events.dispatch("conversation:started", !0), this.active = !0), this.events.dispatch("conversation:component-mount-changed", e));
   }
+  setProviderOptions(e, t) {
+    const s = this.providerIndex(e);
+    s > -1 && this.registeredProviders[s].setOptions(t);
+  }
+  changeProvider(e) {
+    this.registeredProviders.find((s) => s.name === e) && W(this.container, this.id, e);
+  }
+  queueProviders(e) {
+    this.queuedProviders = e;
+  }
+  onCompleteProvider() {
+    const e = this.queuedProviders.pop();
+    e && W(this.container, this.id, e);
+  }
   getComponentMountedState() {
     return this.componentMounted;
   }
   onUnreadMessage(e) {
     return this.events.subscribe("conversation:unread-message", e);
   }
-  createEntry(e, t, s, i, n) {
-    const o = {
+  createEntry(e, t, s, n, i) {
+    const a = {
       key: e,
       content: t,
       type: s,
-      sender: i || null,
-      timestamp: n || n === null ? n : Date.now()
+      sender: n || null,
+      timestamp: i || i === null ? i : Date.now()
     };
-    this.messages.push(o), o.type === "agent" && B(this.typingActors, i);
-    const a = new X((c) => {
+    this.messages.push(a), a.type === "agent" && H(this.typingActors, n);
+    const o = new re((c) => {
       if (c !== null) {
-        const h = c, { timestamp: l = void 0 } = h, y = D(h, ["timestamp"]);
-        o.content = y, l && (o.timestamp = l);
+        const h = c, { timestamp: u = void 0 } = h, f = $(h, ["timestamp"]);
+        a.content = f, u && (a.timestamp = u);
       } else {
-        const l = this.messages.indexOf(o);
-        o.content = null, l > -1 && this.messages.splice(l, 1);
+        const u = this.messages.indexOf(a);
+        a.content = null, u > -1 && this.messages.splice(u, 1);
       }
-      this.events.dispatch("conversation:message-updated", { message: o }), this.update();
+      this.events.dispatch("conversation:message-updated", { message: a }), this.update();
     });
-    return this.events.dispatch("conversation:message-created", { message: o }), this.update(), this.componentMounted || this.events.dispatch("conversation:unread-message", !0), a;
+    return this.events.dispatch("conversation:message-created", { message: a }), this.update(), this.componentMounted || this.events.dispatch("conversation:unread-message", !0), o;
   }
   update() {
     this.events.dispatch("conversation:updated", {
@@ -287,7 +496,7 @@ class Z {
   }
   setTypingState(e, t) {
     return this.typingActors.indexOf(e) === -1 && (this.typingActors.push(e), this.update()), () => {
-      B(this.typingActors, e), this.update();
+      H(this.typingActors, e), this.update();
     };
   }
   loader() {
@@ -298,36 +507,36 @@ class Z {
     };
   }
   submitForm(e, t) {
-    this.formHandlers[e] = m(v({}, this.formHandlers[e]), { submit: t });
+    this.formHandlers[e] = m(g({}, this.formHandlers[e]), { submit: t });
   }
   validateForm(e, t) {
-    this.formHandlers[e] = m(v({}, this.formHandlers[e]), { validate: t });
+    this.formHandlers[e] = m(g({}, this.formHandlers[e]), { validate: t });
   }
 }
-const ee = (r, e) => {
+const ie = (r, e) => {
   const t = r.split("_contact");
   return e.widgets.get(t[0]);
-}, T = (r) => {
-  const e = r.get("$widget"), { name: t, implementation: s } = r.get("$widget"), i = t.indexOf("_contact") > -1 ? ee(t, s) : e, { data: n } = r.get("$settings"), { trigger: o } = i.container.get("$settings"), a = `${t.replace("_contact-method", "").replace("_contact", "")}_contact-method`, c = s.widgets.get(a);
-  return c && !o ? { chatWidget: c, mainWidget: i, data: n } : { mainWidget: i, data: n };
-}, te = (r) => {
-  const { chatWidget: e } = T(r);
+}, O = (r) => {
+  const e = r.get("$widget"), { name: t, implementation: s } = r.get("$widget"), n = t.indexOf("_contact") > -1 ? ie(t, s) : e, { data: i } = r.get("$settings"), { trigger: a } = n.container.get("$settings"), o = `${t.replace("_contact-method", "").replace("_contact", "")}_contact-method`, c = s.widgets.get(o);
+  return c && !a ? { chatWidget: c, mainWidget: n, data: i } : { mainWidget: n, data: i };
+}, oe = (r) => {
+  const { chatWidget: e } = O(r);
   return !!e;
-}, z = (r, e, t) => {
-  const { mainWidget: s, data: i, chatWidget: n } = T(r);
-  return n ? n.state === "activated" ? n.invoke("open").then(() => {
-    n.container.getAsync("conversation").then((o) => {
-      o.navigateToConversationIfActive(e.id).then(() => O(r));
+}, Q = (r, e, t) => {
+  const { mainWidget: s, data: n, chatWidget: i } = O(r);
+  return i ? i.state === "activated" ? i.invoke("open").then(() => {
+    i.container.getAsync("conversation").then((a) => {
+      a.navigateToConversationIfActive(e.id).then(() => z(r));
     });
-  }) : n.activate().then(() => {
-    const { trigger: o } = n.container.get("$settings");
-    return o.action = "hide", n.invoke("setSettings", () => ({
-      data: i,
-      trigger: o,
+  }) : i.activate().then(() => {
+    const { trigger: a } = i.container.get("$settings");
+    return a.action = "hide", i.invoke("setSettings", () => ({
+      data: n,
+      trigger: a,
       activate: !0
-    })).then(() => n.container.getAsync("components").then((a) => {
-      const c = a.components().ofType("contact-method");
-      a.write({
+    })).then(() => i.container.getAsync("components").then((o) => {
+      const c = o.components().ofType("contact-method");
+      o.write({
         key: "setContactMethodId",
         attributes: {
           properties: {
@@ -338,8 +547,8 @@ const ee = (r, e) => {
         target: c,
         provider: "localStorage"
       });
-      const h = a.components().ofType("conversation");
-      a.write({
+      const h = o.components().ofType("conversation");
+      o.write({
         key: "setConversationProvider",
         attributes: {
           properties: { providers: [e.clientName] }
@@ -348,29 +557,29 @@ const ee = (r, e) => {
         provider: "localStorage"
       });
     }));
-  }).then(() => n.invoke("attach", {
+  }).then(() => i.invoke("attach", {
     key: "contact-method",
     triggerDOMElement: t,
     withRenderState: "open"
-  })).then(() => ($(
-    n.container,
+  })).then(() => (N(
+    i.container,
     "activeStickyWidget",
-    Q.Necessary,
+    R.Necessary,
     {
-      medium: f.Local,
-      scope: j.Implementation
+      medium: w.Local,
+      scope: V.Implementation
     }
-  ).then((o) => o(n.name)), n.container.getAsync("conversation").then((o) => {
-    o.setConversationEndedBehavior(E.Deactivate);
-  }).then(() => O(r)).then(() => !1))) : (s.container.getAsync("conversation").then((o) => o.navigateToConversationIfActive(e.id).then(() => o.setConversationEndedBehavior(E.Navigate))), !n);
-}, se = (r, e, t = "conversation") => {
-  const { mainWidget: s, chatWidget: i } = T(r);
-  return i ? i.container.getAsync("router").then((n) => {
-    n.navigate(t, { id: e.id });
-  }) : s.container.getAsync("conversation").then((n) => {
-    var o;
-    (o = n.setConversationEndedBehavior(E.Navigate)) == null || o.then(() => {
-      s.container.getAsync("router").then((a) => {
+  ).then((a) => a(i.name)), i.container.getAsync("conversation").then((a) => {
+    a.setConversationEndedBehavior(C.Deactivate);
+  }).then(() => z(r)).then(() => !1))) : (s.container.getAsync("conversation").then((a) => a.navigateToConversationIfActive(e.id).then(() => a.setConversationEndedBehavior(C.Navigate))), !i);
+}, ae = (r, e, t = "conversation") => {
+  const { mainWidget: s, chatWidget: n } = O(r);
+  return n ? n.container.getAsync("router").then((i) => {
+    i.navigate(t, { id: e.id });
+  }) : s.container.getAsync("conversation").then((i) => {
+    var a;
+    (a = i.setConversationEndedBehavior(C.Navigate)) == null || a.then(() => {
+      s.container.getAsync("router").then((o) => {
         s.container.getAsync("components").then((c) => {
           const h = c.components().ofType("conversation");
           c.write({
@@ -380,14 +589,14 @@ const ee = (r, e) => {
             provider: "localStorage"
           });
         }).then(() => {
-          a.navigate(t, { id: e.id });
+          o.navigate(t, { id: e.id });
         });
       });
     });
   });
-}, b = "conversations";
-var E = /* @__PURE__ */ ((r) => (r.Deactivate = "deactivate", r.Navigate = "navigate", r.None = "none", r))(E || {});
-class w {
+}, P = "conversations";
+var C = /* @__PURE__ */ ((r) => (r.Deactivate = "deactivate", r.Navigate = "navigate", r.None = "none", r))(C || {});
+class k {
   constructor(e, t) {
     d(this, "events");
     d(this, "controllers", []);
@@ -403,21 +612,21 @@ class w {
     this.events = s.events.createChild(this);
   }
   initialize() {
-    $(this.container, b, Q.Necessary, {
-      medium: f.Local
-    }).then((e) => this.storageWriter = e), S(this.container, b, f.Local).then(
+    N(this.container, P, R.Necessary, {
+      medium: w.Local
+    }).then((e) => this.storageWriter = e), b(this.container, P, w.Local).then(
       (e) => {
         this.buttonQuery = this.components.components().ofType("conversation-return-button"), e && (this.sessionInfo = e, e.id && e.route && this.writeToComponents({ active: !0, alert: { show: !1 } }));
       }
     ), this.container.getAsync("router").then((e) => this.router = e), this.events.subscribe("conversation:ended", (e, t) => {
-      var s, i, n;
+      var s, n, i;
       switch ((s = this.sessionInfo) == null ? void 0 : s.conversationEndedBehavior) {
         case "deactivate":
           this.container.get("$widget").deactivate();
           break;
         case "navigate":
-          const a = (i = this.router) == null ? void 0 : i.getInitialRoute();
-          a && ((n = this.router) == null || n.navigate(a.name));
+          const o = (n = this.router) == null ? void 0 : n.getInitialRoute();
+          o && ((i = this.router) == null || i.navigate(o.name));
           break;
       }
       this.writeToComponents({ active: !1 }), this.sessionInfo = null, this.storageWriter && this.storageWriter();
@@ -427,84 +636,90 @@ class w {
     this.subscriptions.push(e);
   }
   static getInstance(e, t = "conversation") {
-    return G(e)(() => e.getAsync(t).then((s) => {
-      let i = s;
-      return i || H.getInstance(e).then((n) => (i = new w(e, n), i.initialize(), e.registerAsync(t, () => i), i));
+    return Y(e)(() => e.getAsync(t).then((s) => {
+      let n = s;
+      return n || K.getInstance(e).then((i) => (n = new k(e, i), n.initialize(), e.registerAsync(t, () => n), n));
     }));
   }
   navigateToConversationIfActive(e) {
-    return S(this.container, b, f.Local).then(
+    return b(this.container, P, w.Local).then(
       (t) => {
         var s;
         if (t && t.id === e && t.route) {
-          const { name: i, params: n } = t.route;
-          (s = this.router) == null || s.navigate(i, n);
+          const { name: n, params: i } = t.route;
+          (s = this.router) == null || s.navigate(n, i);
         }
       }
     );
   }
   setConversationEndedBehavior(e) {
-    return S(this.container, b, f.Local).then(
+    return b(this.container, P, w.Local).then(
       (t) => {
         let s = t;
         return s ? s.conversationEndedBehavior = e : s = { conversationEndedBehavior: e }, this.sessionInfo = s, this.storageWriter && this.storageWriter(this.sessionInfo) || Promise.resolve();
       }
     );
   }
-  createController(e) {
-    const t = this.controllers.findIndex((s) => s.conversation.id === e);
-    return t > -1 ? this.controllers[t].conversation : new Z(this.container, e);
+  createController(e, t) {
+    return v(this, null, function* () {
+      const s = q(e), { agents: n } = (yield b(
+        this.container,
+        s
+      )) || { agents: [] }, i = this.controllers.findIndex((o) => o.conversation.id === e);
+      let a;
+      return i > -1 && (a = this.controllers[i].conversation), a = new ne(this.container, e, t), a.setInitialStorage({ agents: n || [] }), a;
+    });
   }
   registerProvider(e, t) {
     const s = {
       name: e,
       handler: t
     };
-    this.providers.push(s), this.controllers.filter((i) => i.conversation.providers.indexOf(e) > -1).forEach((i) => {
-      this.invokeHandler(s, i);
+    this.providers.push(s), this.controllers.filter((n) => n.conversation.providers.indexOf(e) > -1).forEach((n) => {
+      this.invokeHandler(s, n);
     });
   }
   registerController(e, t) {
-    const s = this.controllers.findIndex((n) => n.conversation.id === e.id);
-    let i;
+    const s = this.controllers.findIndex((i) => i.conversation.id === e.id);
+    let n;
     if (s < 0) {
-      i = { conversation: e, component: t }, this.controllers.push(i);
-      const n = (o) => {
-        o && this.providers.filter((a) => o.indexOf(a.name) > -1).forEach((a) => {
-          this.invokeHandler(a, i);
+      n = { conversation: e, component: t }, this.controllers.push(n);
+      const i = (a) => {
+        a && this.providers.filter((o) => a.indexOf(o.name) > -1).forEach((o) => {
+          this.invokeHandler(o, n);
         });
       };
       return this.subscriptions.push(
-        e.onDispose((o, a) => {
-          const c = this.controllers.findIndex((h) => h.conversation === a);
+        e.onDispose((a, o) => {
+          const c = this.controllers.findIndex((h) => h.conversation === o);
           c > -1 && this.controllers.splice(c, 1), this.components.components().ofType("conversation-return-button").select().writeProperties({ active: !1 }), this.events.dispatch("conversation:ended", {}, { bubbles: !0 });
         })
       ), this.subscriptions.push(
-        e.onProvidersChange((o, a) => {
-          const { added: c, removed: h } = a;
-          h.forEach((l) => {
-            this.disposeProviders[l].forEach((y) => {
-              y();
+        e.onProvidersChange((a, o) => {
+          const { added: c, removed: h = [] } = o;
+          h.forEach((u) => {
+            (this.disposeProviders[u] || []).forEach((f) => {
+              f();
             });
-          }), n(c);
+          }), i(c);
         })
       ), this.subscriptions.push(
-        e.onStarted((o, a) => {
-          var h, l;
+        e.onStarted((a, o) => {
+          var h, u;
           const c = {
             id: e.id,
             route: (h = this.router) == null ? void 0 : h.getRouteData(),
-            conversationEndedBehavior: (l = this.sessionInfo) == null ? void 0 : l.conversationEndedBehavior
+            conversationEndedBehavior: (u = this.sessionInfo) == null ? void 0 : u.conversationEndedBehavior
           };
-          this.sessionInfo = c, this.storageWriter && this.storageWriter(c), this.writeToComponents({ active: a });
+          this.sessionInfo = c, this.storageWriter && this.storageWriter(c), this.writeToComponents({ active: o });
         })
       ), this.subscriptions.push(
-        e.onUnreadMessage((o, a) => {
-          this.events.dispatch("conversation:unread-message", a), this.writeToComponents({ alert: { show: a } });
+        e.onUnreadMessage((a, o) => {
+          this.events.dispatch("conversation:unread-message", o), this.writeToComponents({ alert: { show: o } });
         })
-      ), n(e.providers), !0;
+      ), i(e.providers), !0;
     }
-    return i = this.controllers[s], !1;
+    return n = this.controllers[s], !1;
   }
   writeToComponents(e, t = "conversationReturnButtonState") {
     this.buttonQuery && this.components.write({
@@ -522,7 +737,7 @@ class w {
     s && (this.disposeProviders[e.name] || (this.disposeProviders[e.name] = []), this.disposeProviders[e.name].push(s));
   }
   getComponentRoute() {
-    return S(this.container, b, f.Local).then(
+    return b(this.container, P, w.Local).then(
       (e) => e == null ? void 0 : e.route
     );
   }
@@ -535,137 +750,142 @@ class w {
       e();
     }), this.controllers = [], this.providers = [];
   }
-  static handleContactMethodClick(e, t, s, i) {
-    return A(this, null, function* () {
-      if (te(t)) {
+  static handleContactMethodClick(e, t, s, n) {
+    return v(this, null, function* () {
+      if (oe(t)) {
         e.preventDefault();
-        let n = document.getElementById("humany-dynamic-anchor");
-        n || (n = document.createElement("a"), n.setAttribute("href", "#"), n.id = "humany-dynamic-anchor", document.body.appendChild(n)), z(t, s, n);
+        let i = document.getElementById("humany-dynamic-anchor");
+        i || (i = document.createElement("a"), i.setAttribute("href", "#"), i.id = "humany-dynamic-anchor", document.body.appendChild(i)), Q(t, s, i);
       }
-      z(t, s);
+      Q(t, s);
     });
   }
   static handleContactMethodSubmit(e, t) {
-    return A(this, null, function* () {
-      return se(e, t);
+    return v(this, null, function* () {
+      var s, n;
+      return (n = (s = t == null ? void 0 : t.body.form.meta) == null ? void 0 : s.conversation) != null && n.id ? W(
+        e,
+        t.body.form.meta.conversation.id,
+        t.clientName
+      ) : ae(e, t);
     });
   }
 }
-const re = (r, e) => r.reduce((t, s, i) => {
-  var o, a;
-  const n = m(v({}, s), {
-    content: [m(v({}, s.content), { key: s.key })]
+const ce = (r, e) => r.reduce((t, s, n) => {
+  var a, o;
+  const i = m(g({}, s), {
+    content: [m(g({}, s.content), { key: s.key })]
   });
-  if (t.length > 0 && s.type !== k.System) {
+  if (t.length > 0 && s.type !== I.System) {
     const c = t[t.length - 1];
-    if ((!e && e !== 0 || Math.abs(c.timestamp - s.timestamp) < e) && ((o = c.sender) == null ? void 0 : o.name) === ((a = s.sender) == null ? void 0 : a.name) && c.type === s.type)
-      return c.timestamp = s.timestamp, c.content.push(m(v({}, s.content), { key: s.key })), t;
+    if ((!e && e !== 0 || Math.abs(c.timestamp - s.timestamp) < e) && ((a = c.sender) == null ? void 0 : a.name) === ((o = s.sender) == null ? void 0 : o.name) && c.type === s.type)
+      return c.timestamp = s.timestamp, c.content.push(m(g({}, s.content), { key: s.key })), t;
   }
-  return t.push(n), t;
-}, []), pe = (r) => Promise.all([
-  w.getInstance(r),
+  return t.push(i), t;
+}, []), ye = (r) => Promise.all([
+  k.getInstance(r),
   r.getAsync("router")
 ]).then(([e, t]) => U(
   r,
   "conversation",
-  import("./conversation.d7aad569.js"),
-  (s) => {
-    const n = t.getRouteData().params.id || s.node.name || "component", o = e.createController(n), a = e.registerController(o, s), c = 3 * 60 * 1e3, h = (p) => {
-      const { providers: u = [] } = p;
-      if (u) {
-        const g = Array.isArray(u) ? u : [u];
-        return o.setProviders(g), g;
+  import("./conversation.b485c8d7.js"),
+  (s) => v(void 0, null, function* () {
+    const { rehydrate: n = !1 } = s.properties(), a = t.getRouteData().params.id || s.node.name || "component", o = yield e.createController(a, { rehydrate: n }), c = e.registerController(o, s), h = 3 * 60 * 1e3, u = (p) => {
+      const { providers: l = [] } = p;
+      if (l) {
+        const y = Array.isArray(l) ? l : [l];
+        return o.setProviders(y), y;
       }
     };
-    h(s.properties(h)), o.setComponentMountedState(!0);
-    const l = (p) => {
-      const { loading: u, typingActors: g, messages: C } = p;
+    u(s.properties(u)), o.setComponentMountedState(!0);
+    const f = (p) => {
+      const { loading: l, typingActors: y, messages: S } = p;
       s.writeProperties({
-        loading: u,
-        typingActors: g,
-        messages: re(C, c)
+        loading: l,
+        typingActors: y,
+        messages: ce(S, h)
       });
     };
-    l(o.getMessageStream()), a && (s.actions.create("user-submit", (p, u) => {
-      if (u) {
-        const { preventDefault: g, validationPromise: C } = u;
-        if (g) {
-          C && C().then((N) => {
-            N && o.user.print(N);
+    f(o.getMessageStream()), c && (s.writeProperties({ conversationControllerId: o.id }), s.actions.create("user-submit", (p, l) => {
+      if (l) {
+        const { preventDefault: y, validationPromise: S } = l;
+        if (y) {
+          S && S().then((_) => {
+            _ && o.user.print(_);
           });
           return;
         }
       }
       o.user.print(p.text);
-    }), s.actions.create("user-typing", (p, u) => {
-    }), s.actions.create("form", (p, u) => {
-    }), s.actions.create("action", (p, u) => {
-    }), s.actions.create("overlay-mounted", (p, u) => {
-    }), s.actions.create("show-overlay", (p, u) => {
+    }), s.actions.create("user-typing", (p, l) => {
+    }), s.actions.create("form", (p, l) => {
+    }), s.actions.create("action", (p, l) => {
+    }), s.actions.create("overlay-mounted", (p, l) => {
+    }), s.actions.create("show-overlay", (p, l) => {
       s.writeProperties({
         overlay: { conversation: !1, secondary: !1 }
       });
-    }), s.actions.create("hide-overlay", (p, u) => {
+    }), s.actions.create("hide-overlay", (p, l) => {
       s.writeProperties({
         overlay: null
       });
-    }), s.actions.create("show-overlay-conversation", (p, u) => {
+    }), s.actions.create("show-overlay-conversation", (p, l) => {
       s.writeProperties({
         overlay: { conversation: !0, secondary: !1 }
       });
-    }), s.actions.create("hide-overlay-conversation", (p, u) => {
+    }), s.actions.create("hide-overlay-conversation", (p, l) => {
       s.writeProperties({
         overlay: { conversation: !1, secondary: !1 }
       });
     }));
-    const y = o.events.subscribe(
+    const F = o.events.subscribe(
       "conversation:updated",
-      (p, u) => {
-        l(u);
+      (p, l) => {
+        f(l);
       }
     );
     return () => {
-      o.setComponentMountedState(!1), y(), o.active || l({ messages: [], typingActors: [], loading: !1 });
+      o.setComponentMountedState(!1), F(), o.active || f({ messages: [], typingActors: [], loading: !1 });
     };
-  },
+  }),
   { reuseController: !0 }
-)), ve = (r) => Promise.all([
-  H.getInstance(r),
-  w.getInstance(r),
+)), be = (r) => Promise.all([
+  K.getInstance(r),
+  k.getInstance(r),
   r.getAsync("router")
 ]).then(
   ([e, t, s]) => U(
     r,
     "conversation-return-button",
     import("./return-button.9c517bbe.js"),
-    (i) => {
-      i.actions.create("toggle", (n = {}) => {
-        var o;
-        (o = t.getComponentRoute()) == null || o.then((a) => {
-          a && s.navigate(a.name, a.params);
+    (n) => {
+      n.actions.create("toggle", (i = {}) => {
+        var a;
+        (a = t.getComponentRoute()) == null || a.then((o) => {
+          o && s.navigate(o.name, o.params);
         });
       });
     }
   )
 );
-var ne = /* @__PURE__ */ ((r) => (r.LinkList = "link-list", r.Separator = "separator", r.ButtonList = "button-list", r.Text = "text", r.HTML = "html", r.VideoRequest = "video-request", r))(ne || {});
-const ge = (r, e, t) => r.getAsync("componentResolver").then((s) => A(void 0, null, function* () {
-  (yield w.getInstance(r)).addSubscription(
+var de = /* @__PURE__ */ ((r) => (r.LinkList = "link-list", r.Separator = "separator", r.ButtonList = "button-list", r.Text = "text", r.HTML = "html", r.VideoRequest = "video-request", r))(de || {});
+const we = (r, e, t) => r.getAsync("componentResolver").then((s) => v(void 0, null, function* () {
+  (yield k.getInstance(r)).addSubscription(
     s.registerComponent(
       e,
-      K(() => t)
+      Z(() => t)
     )
   );
 }));
 export {
-  pe as ConversationComponent,
-  Z as ConversationController,
-  E as ConversationEndedBehavior,
-  X as ConversationEntry,
-  ne as ConversationMessageListItemType,
-  k as ConversationMessageType,
-  w as ConversationPlatform,
-  ve as ConversationReturnButtonComponent,
-  ge as registerCustomMessageComponent
+  ye as ConversationComponent,
+  ne as ConversationController,
+  C as ConversationEndedBehavior,
+  re as ConversationEntry,
+  de as ConversationMessageListItemType,
+  I as ConversationMessageType,
+  k as ConversationPlatform,
+  be as ConversationReturnButtonComponent,
+  we as registerCustomMessageComponent
 };
 //# sourceMappingURL=index.js.map