@telia-ace/ace-chat-flamingo 1.1.123-rc.44 → 1.1.123-rc.46

package/index.js

@@ -1367,7 +1367,7 @@ Please report this to https://github.com/markedjs/marked.`,i){const n="<p>An err
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-    `];let re=qs;ge([T()],re.prototype,"platform");ge([T()],re.prototype,"entries");ge([T()],re.prototype,"typing");ge([T()],re.prototype,"message");ge([T()],re.prototype,"disabledInput");ge([T()],re.prototype,"disabledSkipToLatest");ge([T()],re.prototype,"disabledSubmit");ge([T()],re.prototype,"chatOverlayActive");ge([T()],re.prototype,"textAreaLength");ge([T()],re.prototype,"showAuthBanner");ge([T()],re.prototype,"authenticated");const ve=i=>i.objectType==="info",Nd=i=>i.objectType==="chatEntry",Ud=i=>i.objectType==="pen",Dd=i=>i.objectType==="chatButtonClicked",zd=i=>i.objectType==="endVideoButtonClicked",Hd=i=>i.type==="queue-status",Fd=i=>i.type==="established",jd=i=>i.type==="pen-status",Bd=i=>i.type==="prepareVideo",qd=i=>i.type==="videoPrepared",Vd=i=>i.type==="chatButtonClicked",Wd=i=>i.type==="endVideoButtonClicked",Gd=i=>i.type==="chat-ended";var pe=(i=>(i.Initial="initial",i.Error="error",i.Retry="retry",i.InitError="init-error",i))(pe||{});class Ae extends Error{constructor(e,t,n){super(n||(t==null?void 0:t.message)||"Unknown engine error"),this.errorType=e,this.originalError=t}}class Es{constructor(e){this.endpoint=e,this.protocolVersion="A",this.timeout=2e4,this.penStatusJustSent=!1}async chatJoin(e){var n,s,r;const t=await this.sendRequest("chatJoin",{invitationUid:e.invitationUid,uid:e.uid,instance:e.instance,protocolVersion:this.protocolVersion,videoChatMode:e.videoChatMode,customerName:e.customerName});if(!((n=t==null?void 0:t.dataObjects)!=null&&n.length)||(s=t==null?void 0:t.dataObjects)!=null&&s.some(o=>o.infoType==="error"))throw t.dataObjects?new Error(`chatRequest - ${(r=t==null?void 0:t.dataObjects[0])==null?void 0:r.text}`):new Error("chatRequest - unknown error")}async chatRequest(e){var n,s,r,o,a;const t=await this.sendRequest("chatRequest",{...e.customData,uid:e.uid,instance:e.instance,queueMessageInterval:e.queueMessageInterval.toString(),protocolVersion:this.protocolVersion,entrance:e.entrance,errand:e.errand.length?e.errand:"997",videoChatMode:e.videoChatMode,customerName:e.customerName,customerEmailAddress:e.customerEmailAddress,visitorQuestion:e.visitorQuestion,visitorUserAgent:((n=window==null?void 0:window.navigator)==null?void 0:n.userAgent)||"",sourceUrl:((s=window==null?void 0:window.location)==null?void 0:s.href)||"",...e.authToken&&{authToken:e.authToken}});if(!((r=t==null?void 0:t.dataObjects)!=null&&r.length)||(o=t==null?void 0:t.dataObjects)!=null&&o.some(l=>l.infoType==="error"))throw t.dataObjects?new Error(`chatRequest - ${(a=t==null?void 0:t.dataObjects[0])==null?void 0:a.text}`):new Error("chatRequest - unknown error")}async videoPrepared(e){await this.sendRequest("videoPrepared",{uid:e.uid,instance:e.instance,result:e.result,protocolVersion:this.protocolVersion})}chatRead(e){return this.sendRequest("chatRead",{uid:e.uid,instance:e.instance,entrance:e.entrance,maxObjectId:`${e.maxObjectId}`,protocolVersion:this.protocolVersion})}sendPenStatusOn(e){if(this.penStatusTimer&&clearTimeout(this.penStatusTimer),e.key==="Enter"){this.penStatusJustSent=!1;return}this.penStatusJustSent||(this.sendRequest("chatPenStatus",{uid:e.uid,instance:e.instance,penStatus:"on",protocolVersion:this.protocolVersion}),this.penStatusJustSent=!0,setTimeout(()=>{this.penStatusJustSent=!1},5e3)),this.penStatusTimer=setTimeout(()=>this.sendPenStatusOff(e),5e3)}sendPenStatusOff(e){this.penStatusJustSent&&clearTimeout(this.penStatusTimer),this.sendRequest("chatPenStatus",{uid:e.uid,instance:e.instance,penStatus:"off",protocolVersion:this.protocolVersion})}chatWrite(e){return this.sendPenStatusOff(e),this.sendRequest("chatWrite",{uid:e.uid,instance:e.instance,clockstamp:e.clockstamp,message:e.message,protocolVersion:this.protocolVersion})}async chatQuit(e){this.sendPenStatusOff(e),await this.sendRequest("chatQuit",{uid:e.uid,instance:e.instance,protocolVersion:this.protocolVersion})}async chatCheckSession(e){var n;const t=await this.sendRequest("chatCheckSession",{uid:e.uid,instance:e.instance,protocolVersion:this.protocolVersion});return Object.keys(t).length===0?null:((n=t.dataObjects)==null||n.sort((s,r)=>s.objectId-r.objectId),t)}async chatEmailSession(e){return this.sendRequest("chatEmailSession",{uid:e.uid,instance:e.instance,emailAddress:e.emailAddress,protocolVersion:this.protocolVersion})}async isOpenEntrance(e){var s;const t=await this.sendRequest("isOpenEntrance",{uid:e.uid,instance:e.instance,entrance:e.entrance,protocolVersion:this.protocolVersion}),n=(s=t==null?void 0:t.dataObjects)==null?void 0:s[0];return{open:(n==null?void 0:n.open)??!1,result:(n==null?void 0:n.result)??"error"}}async sendRequest(e,t){const n=this.endpoint.includes("engine-simulator")?"include":void 0,s=`${Es.removeTrailingSlashes(this.endpoint)}/${e}`,r=await fetch(s,{body:new URLSearchParams(t),method:"POST",credentials:n,headers:{"Content-Type":"application/x-www-form-urlencoded",Accept:"*/*"},signal:AbortSignal.timeout(this.timeout)});return Number(r.headers.get("content-length"))>0?r.json():{}}static removeTrailingSlashes(e){return e.replace(/\/+$/,"")}}const Zd=()=>"10000000-1000-4000-8000-100000000000".replace(/[018]/g,i=>(+i^crypto.getRandomValues(new Uint8Array(1))[0]&15>>+i/4).toString(16)),As=()=>typeof crypto.randomUUID=="function"?crypto.randomUUID():Zd();function es(i){return/^[^\s@]+@[^\s@]+\.[^\s@]+$/.test(i)}function Ja(i){return i.replace(/([a-z])([A-Z])/g,"$1-$2").toLowerCase()}function Yd(i){return decodeURIComponent(atob(i).split("").map(e=>"%"+("00"+e.charCodeAt(0).toString(16)).slice(-2)).join(""))}class Qd{constructor(e,t){this.config=e,this.messageSubject$=new P,this.actionsSubject$=new P,this.messages=()=>this.messageSubject$.asObservable(),this.actions=()=>this.actionsSubject$.asObservable(),this.sessionId="",this.lastObjectId=0,this.sessionId=t??As(),this.client=new Es(this.config.engineUrl)}chatJoin(e){return Xe(this.client.chatJoin({invitationUid:e.invitationUid,uid:this.sessionId,customerName:e.customerName,instance:this.config.instance,videoChatMode:this.config.videoChatMode})).pipe(vt(t=>bn(()=>new Ae("chat-join-error",t))),Ie(()=>this.poll().pipe(yn(()=>this.poll()),$n())))}chatRequest(e){return Xe(this.client.chatRequest({uid:this.sessionId,customerName:e.customerName,customerEmailAddress:e.customerEmailAddress,visitorQuestion:e.visitorQuestion,instance:this.config.instance,queueMessageInterval:this.config.queueMessageInterval,entrance:this.config.entrance,errand:e.errand,videoChatMode:this.config.videoChatMode,customData:e.customData,...e.authToken&&{authToken:e.authToken}})).pipe(vt(t=>bn(()=>new Ae("chat-request-error",t))),Ie(()=>this.poll().pipe(yn(()=>this.poll()),$n())))}reconnect(){return this.poll().pipe(yn(()=>this.poll()),$n(),vt(e=>bn(()=>new Ae("chat-engine-error",e))))}poll(){return hc(()=>Xe(this.client.chatRead({uid:this.sessionId,instance:this.config.instance,entrance:this.config.entrance,maxObjectId:this.lastObjectId})).pipe(yc(e=>{const t=e==null?void 0:e.dataObjects.find(n=>ve(n)&&n.infoType==="error");if(t)throw new Ae("chat-engine-error",void 0,t.text||"Chat engine error occurred");this.processMessages(e)})))}async chatWrite(e){const t=await this.client.chatWrite({uid:this.sessionId,instance:this.config.instance,clockstamp:Date.now().toString(),message:e}),n=((t==null?void 0:t.dataObjects)||[]).find(s=>ve(s)&&s.infoType==="error");if(n)throw new Ae("chat-write-error",void 0,n.text||"Unable to send message")}sendPenStatusOn(e){this.client.sendPenStatusOn({uid:this.sessionId,instance:this.config.instance,key:e})}async videoPrepared(e){await this.client.videoPrepared({uid:this.sessionId,instance:this.config.instance,result:e})}async chatQuit(){await this.client.chatQuit({uid:this.sessionId,instance:this.config.instance})}async chatEmailSession(e){const t=await this.client.chatEmailSession({uid:this.sessionId,instance:this.config.instance,emailAddress:e}),n=((t==null?void 0:t.dataObjects)||[]).find(s=>ve(s)&&s.infoType==="error");if(n)throw new Ae("chat-email-session-error",void 0,n.text||"Unable to send email with conversation")}async isOpenEntrance(e){const t=await this.client.isOpenEntrance({uid:this.sessionId,instance:this.config.instance,entrance:e});if(t.result!=="ok")throw new Ae("chat-is-open-error",void 0,"Failed to check if entrance is open");return t.open}processMessages(e){e.dataObjects.forEach(t=>{Nd(t)&&t.source&&t.objectId>=this.lastObjectId&&this.messageSubject$.next({text:t.message,source:t.source,invitationNo:t.invitationNo.toString(),alias:t.alias||t.agentAlias}),Ud(t)&&this.actionsSubject$.next({penStatus:t.penStatus,type:"pen-status"}),ve(t)&&t.infoType==="queue"&&this.actionsSubject$.next({text:t.text,type:"queue-status"}),ve(t)&&t.infoType==="established"&&this.actionsSubject$.next({text:t.text,agentAlias:t.agentAlias,type:"established",videoEnded:t.videoEnded,contactId:t.contactId,agentUsername:t.agentUsername,entrance:t.entrance,errand:t.errand}),ve(t)&&t.infoType==="prepareVideo"&&this.actionsSubject$.next({type:"prepareVideo"}),ve(t)&&t.infoType==="videoPrepared"&&this.actionsSubject$.next({text:t.text,agent:t.agent,type:"videoPrepared",userUrl:t.userUrl}),Dd(t)&&this.actionsSubject$.next({guestId:t.guestId,type:"chatButtonClicked"}),zd(t)&&this.actionsSubject$.next({guestId:t.guestId,type:"endVideoButtonClicked"}),ve(t)&&["afterChat","finished"].includes(t.infoType)&&this.actionsSubject$.next({text:t.text,type:"chat-ended",showForm:t.infoType==="afterChat",contactId:t.contactId})}),this.lastObjectId=e.maxObjectId}async getChatStatus(){const e=await this.client.chatCheckSession({uid:this.sessionId,instance:this.config.instance});if(!e)return"noSession";const t=e.dataObjects;for(const n of t)if(ve(n))switch(n.infoType){case"finished":case"afterChat":return"finished";case"noSession":return"noSession"}return"active"}async rehydrate(){const e=await this.client.chatCheckSession({uid:this.sessionId,instance:this.config.instance});return!e||(e.dataObjects||[]).find(t=>ve(t)&&t.infoType==="noSession")?null:(this.processMessages(e),e)}}var Re=(i=>(i.Tunnistus="tunnistus",i.BankId="bankid",i.Freja="freja",i))(Re||{}),H=(i=>(i.Pending="pending",i.Authenticated="authenticated",i.Error="error",i))(H||{});class Vt{constructor(e){this.orderRef="",this.config=e,this.url=`${e.idHubUrl}/${e.idHubCustomerKey}/${e.idHubOrgKey}/${e.idHubEidType}`,this.maxRetries=e.idHubMaxRetries??300}async auth(){try{const e=await fetch(`${this.url}/auth`,{headers:Vt.getHeaders(),body:JSON.stringify({clientName:"idhub-web-1.0.0",register:{clientType:"ACEWIDGET",agentId:"",userName:""}}),method:"POST"});if(!e.ok)return{status:H.Error,errorMessage:`Auth failed with response: ${e.status} ${e.statusText}`};const t=await e.json();switch(this.orderRef=t.orderRef,this.config.idHubEidType){case Re.Tunnistus:return{tunnistusURL:t.tunnistusURL,status:H.Pending};case Re.BankId:return{autoStartToken:t.autoStartToken,status:H.Pending};case Re.Freja:throw new Error(`${Re.Freja} is not implemented`);default:throw new Error(`The service ${this.config.idHubEidType} is not implemented`)}}catch(e){return{status:H.Error,errorMessage:`Auth failed. Error: ${e}`}}}async collect(){for(let e=0;e<this.maxRetries;e++){await new Promise(n=>setTimeout(n,1e3));const t=await this.collectOnce();if(t&&t.status!==H.Pending)return t}return{status:H.Error}}async cancel(){try{return this.orderRef?(await fetch(`${this.url}/cancel`,{headers:Vt.getHeaders(),body:JSON.stringify({clientName:"idhub-web-1.0.0",orderRef:this.orderRef,method:"auth"}),method:"POST"}),{}):{status:H.Error,errorMessage:"Missing order reference."}}catch(e){return{status:H.Error,errorMessage:`Cancel failed. Error: ${e}`}}}static getHeaders(){return{accept:"application/json","accept-language":"sv-SE,sv;q=0.9,en-US;q=0.8,en;q=0.7","content-type":"application/json"}}async collectOnce(){try{if(!this.orderRef)return{status:H.Error,errorMessage:"Missing order reference."};const e=await fetch(`${this.url}/collect`,{headers:Vt.getHeaders(),body:JSON.stringify({clientName:"idhub-web-1.0.0",orderRef:this.orderRef,method:"auth"}),method:"POST"});if(!e.ok)return{status:H.Error,errorMessage:`Collect failed with response: ${e.status} ${e.statusText}`};const t=await e.json();return t.status===H.Error?{status:H.Error,subStatus:t.subStatus??void 0}:t}catch(e){return{status:H.Error,errorMessage:`Collect failed. Error: ${e}`}}}}class Xd{constructor(e){this.provider=e}get authResult(){return this._authResult}get authenticationCardEntry(){return this._authenticationCardEntry}setupIDHubAuth(){this._idHubClient=new Vt(this.provider.auth)}async startAuthenticationFlow(e=!1){if(this.provider.component.disableInput(),e===!1&&(this.resetAuthState(F.NonAuthenticated),this._authResult=await this.getAuthResult()),!!this._authResult)switch(this.provider.auth.idHubEidType){case Re.Tunnistus:if(!this._authResult.tunnistusURL){this.provider.printSystem(this.provider.textsService.getOrFallback("auth.setup.tunnistus.url-error-message","Unable to retrieve the Tunnistus authentication URL.")),this.provider.headerComponent.showAuthOptions=!1;return}this.provider.headerComponent.authUrl=this._authResult.tunnistusURL,this.provider.headerComponent.authState=F.NonAuthenticated,e?this.handleAuthentication():(this._authenticationCardEntry=this.provider.showTunnistusAuthCard(pe.Initial,this._authResult.tunnistusURL),this._authenticationCardEntry.actions$.pipe(Q(t=>t.key==="start-auth"),we(1)).subscribe(()=>{this.handleAuthentication()}));break;case Re.BankId:break}}async handleAuthentication(){var t,n,s,r,o,a,l,c;this.provider.headerComponent.userName=this.provider.textsService.getOrFallback("widget-header.authenticating","Authenticating..."),this.provider.headerComponent.authState=F.Authenticating,(t=this._authenticationCardEntry)==null||t.remove(),this._authenticationCardEntry=this.provider.showTunnistusAuthCard((n=this._authResult)!=null&&n.tunnistusURL?pe.Initial:pe.InitError,(s=this._authResult)==null?void 0:s.tunnistusURL,void 0,!0);const e=await this._idHubClient.collect();switch((r=this._authenticationCardEntry)==null||r.remove(),this.provider.auth.idHubEidType){case Re.Tunnistus:if(e.status===H.Error){if(this._authResult=await this.getAuthResult(),!this._authResult)return;this.provider.headerComponent.userName=this.provider.textsService.getOrFallback("widget-header.not-authenticated","Not authenticated"),this.provider.headerComponent.authState=F.NonAuthenticated,this.provider.headerComponent.authUrl=this._authResult.tunnistusURL,this._authenticationCardEntry=this.provider.showTunnistusAuthCard(pe.Error,this._authResult.tunnistusURL),this._authenticationCardEntry.actions$.pipe(Q(u=>u.key==="start-auth"),we(1)).subscribe(async()=>{this.startAuthenticationFlow(!0)});return}else if(e.status===H.Authenticated){const u=Yd(((o=e==null?void 0:e.idhubEIDToken)==null?void 0:o.split(".")[1])??""),p=JSON.parse(u),d=((l=(a=p==null?void 0:p.completionData)==null?void 0:a.user)==null?void 0:l.name)??"";this.provider.headerComponent.userName=d,this.provider.headerComponent.authState=F.Authenticated,this.provider.storageService.set("auth",{name:d,authenticated:!0}),this.provider.component.setAuthenticationBannerStatus(F.Authenticated),(c=this._authenticationCardEntry)==null||c.remove(),await this.provider.handleWelcomeForm(e.idhubEIDToken)}break;case Re.BankId:break}}async endAuthenticatedSession(){this.provider.component.setAuthenticationBannerStatus(F.NonAuthenticated),await this.provider.getChatStatus()==="noSession"?(this.resetAuthState(F.NonAuthenticated),this.provider.setSessionId(null),this.provider.component.clearMessages(),this.provider.auth.shouldUseAuth&&this.startAuthenticationFlow()):this.provider.endConversation()}resetAuthState(e){this.provider.headerComponent.authState=e,this.provider.headerComponent.userName="",this.provider.headerComponent.authUrl="",e===F.ChatEnded&&(this._authResult=void 0),this.provider.storageService.removeItem("auth")}async getAuthResult(){const e=await this._idHubClient.auth();if(e.status===H.Error){this.provider.showTunnistusAuthCard(pe.InitError),this.provider.headerComponent.showAuthOptions=!1;return}return e}}class Kd{constructor(e){this.provider=e}get videoConfirmDialogEntry(){return this._videoConfirmDialogEntry}get quitConfirmDialogEntry(){return this._quitConfirmDialogEntry}removeVideoConfirmDialog(){var e;(e=this._videoConfirmDialogEntry)==null||e.remove(),this._videoConfirmDialogEntry=void 0}showSurvey(e,t,n,s){const r=new ne(j.System,{name:""},[{items:[["ace-survey",{content:""},{agentUsername:e,entrance:t,errand:n,contactId:s}]]}]);this.provider.printEntry(r)}showTunnistusAuthCard(e,t,n,s){const r=new ne(j.System,{name:""},[{items:[["ace-tunnistus-auth-card",{content:""},{state:e,tunnistusURL:t??"",errorMessage:n??"",isAuthenticating:s??!1}]]}]);return this.provider.printEntry(r),r}showWelcomeForm(e,t){this.provider.component.disableInput(),this.provider.component.disableSkipToLatestMessage();let n;this.provider.isThirdPartyWidget?n=new ne(j.System,{name:""},[{items:[["ace-welcome-form-third-party",{content:""}]]}]):n=new ne(j.System,{name:""},[{items:[["ace-welcome-form",{content:""}]]}]),this.provider.printEntry(n),n.actions$.pipe(Q(s=>s.key==="submitted"),we(1)).subscribe(s=>{n.remove(),t({customerName:s.data.name,customerEmailAddress:s.data.email,visitorQuestion:s.data.question,customData:s.data.customData,idhubEIDToken:e})})}showEntranceClosedDialog(){this.provider.component.disableInput();const e=new ne(j.System,{name:""},[{items:[["ace-entrance-closed-dialog",{content:""}]]}]);this.provider.printEntry(e)}showQuitConfirmDialog(e){var t;(t=this._quitConfirmDialogEntry)==null||t.remove(),this._quitConfirmDialogEntry=new ne(j.System,{name:""},[{items:[["ace-quit-confirm-dialog",{content:""}]]}]),this.provider.printEntry(this._quitConfirmDialogEntry),this._quitConfirmDialogEntry.actions$.pipe(Q(n=>n.key==="quit-chat"),we(1)).subscribe(n=>{var s,r,o,a;((s=n.data)==null?void 0:s.result)==="quit"?(e(),(r=this._quitConfirmDialogEntry)==null||r.remove()):((o=n.data)==null?void 0:o.result)==="cancel"&&((a=this._quitConfirmDialogEntry)==null||a.remove())})}showConversationEndedForm(e){const t=new ne(j.System,{name:""},[{items:[["ace-conversation-ended-form",{content:""}]]}]);this.provider.printEntry(t),t.actions$.pipe(Q(n=>n.key==="submitted"),we(1)).subscribe(n=>{t.remove(),n.data.email&&e(n.data.email)})}showVideoConfirmDialog(e){this._videoConfirmDialogEntry=new ne(j.System,{name:""},[{items:[["ace-video-confirm-dialog",{content:""}]]}]),this.provider.printEntry(this._videoConfirmDialogEntry),this._videoConfirmDialogEntry.actions$.pipe(Q(t=>t.key==="video-confirm"),we(1)).subscribe(t=>{var n;(n=this._videoConfirmDialogEntry)==null||n.remove(),e(t.data.result,t.data.text)})}}class Jd{constructor(e){this.provider=e}addOption(e,t,n,s,r=!0){const o=this.provider.headerComponent;if(o)return this.provider.conversationOption?(this.provider.conversationOption.label=e,this.provider.conversationOption.key=t,this.provider.conversationOption.icon=n,this.provider.conversationOption.onClick=s,this.provider.conversationOption.enabled=r,o.requestUpdate(),this.provider.conversationOption):o.addOption({label:e,icon:n,closeOnClick:!0,key:t,onClick:s,enabled:r})}removeOptions(){const e=this.provider.headerComponent;e&&e.removeOption(this.provider.conversationOption)}setStartNewChatOption(){this.provider.conversationOption=this.addOption(this.provider.textsService.getOrFallback("widget-header.start-new-chat","Start new chat"),"start-new-chat-button",la.svg,()=>{this.provider.restartNewChat()})}setEndConversationOption(){this.provider.conversationOption=this.addOption(this.provider.textsService.getOrFallback("widget-header.end-conversation","End conversation"),"end-conversation-button",hs.svg,()=>{this.provider.showQuitConfirmDialog()},!this.provider.inVideoCall)}async setHeaderOption(){switch(await this.provider.getChatStatus()){case"finished":this.provider.isThirdPartyWidget?this.removeOptions():this.setStartNewChatOption();break;case"active":this.setEndConversationOption();break;case"noSession":this.provider.conversationOption=null;break}}}/**
+    `];let re=qs;ge([T()],re.prototype,"platform");ge([T()],re.prototype,"entries");ge([T()],re.prototype,"typing");ge([T()],re.prototype,"message");ge([T()],re.prototype,"disabledInput");ge([T()],re.prototype,"disabledSkipToLatest");ge([T()],re.prototype,"disabledSubmit");ge([T()],re.prototype,"chatOverlayActive");ge([T()],re.prototype,"textAreaLength");ge([T()],re.prototype,"showAuthBanner");ge([T()],re.prototype,"authenticated");const ve=i=>i.objectType==="info",Nd=i=>i.objectType==="chatEntry",Ud=i=>i.objectType==="pen",Dd=i=>i.objectType==="chatButtonClicked",zd=i=>i.objectType==="endVideoButtonClicked",Hd=i=>i.type==="queue-status",Fd=i=>i.type==="established",jd=i=>i.type==="pen-status",Bd=i=>i.type==="prepareVideo",qd=i=>i.type==="videoPrepared",Vd=i=>i.type==="chatButtonClicked",Wd=i=>i.type==="endVideoButtonClicked",Gd=i=>i.type==="chat-ended";var pe=(i=>(i.Initial="initial",i.Error="error",i.Retry="retry",i.InitError="init-error",i))(pe||{});class Ae extends Error{constructor(e,t,n){super(n||(t==null?void 0:t.message)||"Unknown engine error"),this.errorType=e,this.originalError=t}}class Es{constructor(e){this.endpoint=e,this.protocolVersion="A",this.timeout=2e4,this.penStatusJustSent=!1}async chatJoin(e){var n,s,r;const t=await this.sendRequest("chatJoin",{invitationUid:e.invitationUid,uid:e.uid,instance:e.instance,protocolVersion:this.protocolVersion,videoChatMode:e.videoChatMode,customerName:e.customerName});if(!((n=t==null?void 0:t.dataObjects)!=null&&n.length)||(s=t==null?void 0:t.dataObjects)!=null&&s.some(o=>o.infoType==="error"))throw t.dataObjects?new Error(`chatRequest - ${(r=t==null?void 0:t.dataObjects[0])==null?void 0:r.text}`):new Error("chatRequest - unknown error")}async chatRequest(e){var n,s,r,o,a;const t=await this.sendRequest("chatRequest",{...e.customData,uid:e.uid,instance:e.instance,queueMessageInterval:e.queueMessageInterval.toString(),protocolVersion:this.protocolVersion,entrance:e.entrance,errand:e.errand.length?e.errand:"997",videoChatMode:e.videoChatMode,customerName:e.customerName,customerEmailAddress:e.customerEmailAddress,visitorQuestion:e.visitorQuestion,visitorUserAgent:((n=window==null?void 0:window.navigator)==null?void 0:n.userAgent)||"",sourceUrl:((s=window==null?void 0:window.location)==null?void 0:s.href)||"",...e.authToken&&{authToken:e.authToken}});if(!((r=t==null?void 0:t.dataObjects)!=null&&r.length)||(o=t==null?void 0:t.dataObjects)!=null&&o.some(l=>l.infoType==="error"))throw t.dataObjects?new Error(`chatRequest - ${(a=t==null?void 0:t.dataObjects[0])==null?void 0:a.text}`):new Error("chatRequest - unknown error")}async videoPrepared(e){await this.sendRequest("videoPrepared",{uid:e.uid,instance:e.instance,result:e.result,protocolVersion:this.protocolVersion})}chatRead(e){return this.sendRequest("chatRead",{uid:e.uid,instance:e.instance,entrance:e.entrance,maxObjectId:`${e.maxObjectId}`,protocolVersion:this.protocolVersion})}sendPenStatusOn(e){if(this.penStatusTimer&&clearTimeout(this.penStatusTimer),e.key==="Enter"){this.penStatusJustSent=!1;return}this.penStatusJustSent||(this.sendRequest("chatPenStatus",{uid:e.uid,instance:e.instance,penStatus:"on",protocolVersion:this.protocolVersion}),this.penStatusJustSent=!0,setTimeout(()=>{this.penStatusJustSent=!1},5e3)),this.penStatusTimer=setTimeout(()=>this.sendPenStatusOff(e),5e3)}sendPenStatusOff(e){this.penStatusJustSent&&clearTimeout(this.penStatusTimer),this.sendRequest("chatPenStatus",{uid:e.uid,instance:e.instance,penStatus:"off",protocolVersion:this.protocolVersion})}chatWrite(e){return this.sendPenStatusOff(e),this.sendRequest("chatWrite",{uid:e.uid,instance:e.instance,clockstamp:e.clockstamp,message:e.message,protocolVersion:this.protocolVersion})}async chatQuit(e){this.sendPenStatusOff(e),await this.sendRequest("chatQuit",{uid:e.uid,instance:e.instance,protocolVersion:this.protocolVersion})}async chatCheckSession(e){var n;const t=await this.sendRequest("chatCheckSession",{uid:e.uid,instance:e.instance,protocolVersion:this.protocolVersion});return Object.keys(t).length===0?null:((n=t.dataObjects)==null||n.sort((s,r)=>s.objectId-r.objectId),t)}async chatEmailSession(e){return this.sendRequest("chatEmailSession",{uid:e.uid,instance:e.instance,emailAddress:e.emailAddress,protocolVersion:this.protocolVersion})}async isOpenEntrance(e){var s;const t=await this.sendRequest("isOpenEntrance",{uid:e.uid,instance:e.instance,entrance:e.entrance,protocolVersion:this.protocolVersion}),n=(s=t==null?void 0:t.dataObjects)==null?void 0:s[0];return{open:(n==null?void 0:n.open)??!1,result:(n==null?void 0:n.result)??"error"}}async sendRequest(e,t){const n=this.endpoint.includes("engine-simulator")?"include":void 0,s=`${Es.removeTrailingSlashes(this.endpoint)}/${e}`,r=await fetch(s,{body:new URLSearchParams(t),method:"POST",credentials:n,headers:{"Content-Type":"application/x-www-form-urlencoded",Accept:"*/*"},signal:AbortSignal.timeout(this.timeout)});return Number(r.headers.get("content-length"))>0?r.json():{}}static removeTrailingSlashes(e){return e.replace(/\/+$/,"")}}const Zd=()=>"10000000-1000-4000-8000-100000000000".replace(/[018]/g,i=>(+i^crypto.getRandomValues(new Uint8Array(1))[0]&15>>+i/4).toString(16)),As=()=>typeof crypto.randomUUID=="function"?crypto.randomUUID():Zd();function es(i){return/^[^\s@]+@[^\s@]+\.[^\s@]+$/.test(i)}function Ja(i){return i.replace(/([a-z])([A-Z])/g,"$1-$2").toLowerCase()}function Yd(i){return decodeURIComponent(atob(i).split("").map(e=>"%"+("00"+e.charCodeAt(0).toString(16)).slice(-2)).join(""))}class Qd{constructor(e,t){this.config=e,this.messageSubject$=new P,this.actionsSubject$=new P,this.messages=()=>this.messageSubject$.asObservable(),this.actions=()=>this.actionsSubject$.asObservable(),this.sessionId="",this.lastObjectId=0,this.sessionId=t??As(),this.client=new Es(this.config.engineUrl)}chatJoin(e){return Xe(this.client.chatJoin({invitationUid:e.invitationUid,uid:this.sessionId,customerName:e.customerName,instance:this.config.instance,videoChatMode:this.config.videoChatMode})).pipe(vt(t=>bn(()=>new Ae("chat-join-error",t))),Ie(()=>this.poll().pipe(yn(()=>this.poll()),$n())))}chatRequest(e){return Xe(this.client.chatRequest({uid:this.sessionId,customerName:e.customerName,customerEmailAddress:e.customerEmailAddress,visitorQuestion:e.visitorQuestion,instance:this.config.instance,queueMessageInterval:this.config.queueMessageInterval,entrance:this.config.entrance,errand:e.errand,videoChatMode:this.config.videoChatMode,customData:e.customData,...e.authToken&&{authToken:e.authToken}})).pipe(vt(t=>bn(()=>new Ae("chat-request-error",t))),Ie(()=>this.poll().pipe(yn(()=>this.poll()),$n())))}reconnect(){return this.poll().pipe(yn(()=>this.poll()),$n(),vt(e=>bn(()=>new Ae("chat-engine-error",e))))}poll(){return hc(()=>Xe(this.client.chatRead({uid:this.sessionId,instance:this.config.instance,entrance:this.config.entrance,maxObjectId:this.lastObjectId})).pipe(yc(e=>{const t=e==null?void 0:e.dataObjects.find(n=>ve(n)&&n.infoType==="error");if(t)throw new Ae("chat-engine-error",void 0,t.text||"Chat engine error occurred");this.processMessages(e)})))}async chatWrite(e){const t=await this.client.chatWrite({uid:this.sessionId,instance:this.config.instance,clockstamp:Date.now().toString(),message:e}),n=((t==null?void 0:t.dataObjects)||[]).find(s=>ve(s)&&s.infoType==="error");if(n)throw new Ae("chat-write-error",void 0,n.text||"Unable to send message")}sendPenStatusOn(e){this.client.sendPenStatusOn({uid:this.sessionId,instance:this.config.instance,key:e})}async videoPrepared(e){await this.client.videoPrepared({uid:this.sessionId,instance:this.config.instance,result:e})}async chatQuit(){await this.client.chatQuit({uid:this.sessionId,instance:this.config.instance})}async chatEmailSession(e){const t=await this.client.chatEmailSession({uid:this.sessionId,instance:this.config.instance,emailAddress:e}),n=((t==null?void 0:t.dataObjects)||[]).find(s=>ve(s)&&s.infoType==="error");if(n)throw new Ae("chat-email-session-error",void 0,n.text||"Unable to send email with conversation")}async isOpenEntrance(e){const t=await this.client.isOpenEntrance({uid:this.sessionId,instance:this.config.instance,entrance:e});if(t.result!=="ok")throw new Ae("chat-is-open-error",void 0,"Failed to check if entrance is open");return t.open}processMessages(e){e.dataObjects.forEach(t=>{Nd(t)&&t.source&&t.objectId>=this.lastObjectId&&this.messageSubject$.next({text:t.message,source:t.source,invitationNo:t.invitationNo.toString(),alias:t.alias||t.agentAlias}),Ud(t)&&this.actionsSubject$.next({penStatus:t.penStatus,type:"pen-status"}),ve(t)&&t.infoType==="queue"&&this.actionsSubject$.next({text:t.text,type:"queue-status"}),ve(t)&&t.infoType==="established"&&this.actionsSubject$.next({text:t.text,agentAlias:t.agentAlias,type:"established",videoEnded:t.videoEnded,contactId:t.contactId,agentUsername:t.agentUsername,entrance:t.entrance,errand:t.errand}),ve(t)&&t.infoType==="prepareVideo"&&this.actionsSubject$.next({type:"prepareVideo"}),ve(t)&&t.infoType==="videoPrepared"&&this.actionsSubject$.next({text:t.text,agent:t.agent,type:"videoPrepared",userUrl:t.userUrl}),Dd(t)&&this.actionsSubject$.next({guestId:t.guestId,type:"chatButtonClicked"}),zd(t)&&this.actionsSubject$.next({guestId:t.guestId,type:"endVideoButtonClicked"}),ve(t)&&["afterChat","finished"].includes(t.infoType)&&this.actionsSubject$.next({text:t.text,type:"chat-ended",showForm:t.infoType==="afterChat",contactId:t.contactId})}),this.lastObjectId=e.maxObjectId}async getChatStatus(){const e=await this.client.chatCheckSession({uid:this.sessionId,instance:this.config.instance});if(!e)return"noSession";const t=e.dataObjects;for(const n of t)if(ve(n))switch(n.infoType){case"startup":case"queue":case"placedInQueue":case"pendingJoin":case"prepareVideo":case"videoPrepared":case"established":return"active";case"finished":case"afterChat":return"finished";case"noSession":return"noSession"}return"noSession"}async rehydrate(){const e=await this.client.chatCheckSession({uid:this.sessionId,instance:this.config.instance});return!e||(e.dataObjects||[]).find(t=>ve(t)&&t.infoType==="noSession")?null:(this.processMessages(e),e)}}var Re=(i=>(i.Tunnistus="tunnistus",i.BankId="bankid",i.Freja="freja",i))(Re||{}),H=(i=>(i.Pending="pending",i.Authenticated="authenticated",i.Error="error",i))(H||{});class Vt{constructor(e){this.orderRef="",this.config=e,this.url=`${e.idHubUrl}/${e.idHubCustomerKey}/${e.idHubOrgKey}/${e.idHubEidType}`,this.maxRetries=e.idHubMaxRetries??300}async auth(){try{const e=await fetch(`${this.url}/auth`,{headers:Vt.getHeaders(),body:JSON.stringify({clientName:"idhub-web-1.0.0",register:{clientType:"ACEWIDGET",agentId:"",userName:""}}),method:"POST"});if(!e.ok)return{status:H.Error,errorMessage:`Auth failed with response: ${e.status} ${e.statusText}`};const t=await e.json();switch(this.orderRef=t.orderRef,this.config.idHubEidType){case Re.Tunnistus:return{tunnistusURL:t.tunnistusURL,status:H.Pending};case Re.BankId:return{autoStartToken:t.autoStartToken,status:H.Pending};case Re.Freja:throw new Error(`${Re.Freja} is not implemented`);default:throw new Error(`The service ${this.config.idHubEidType} is not implemented`)}}catch(e){return{status:H.Error,errorMessage:`Auth failed. Error: ${e}`}}}async collect(){for(let e=0;e<this.maxRetries;e++){await new Promise(n=>setTimeout(n,1e3));const t=await this.collectOnce();if(t&&t.status!==H.Pending)return t}return{status:H.Error}}async cancel(){try{return this.orderRef?(await fetch(`${this.url}/cancel`,{headers:Vt.getHeaders(),body:JSON.stringify({clientName:"idhub-web-1.0.0",orderRef:this.orderRef,method:"auth"}),method:"POST"}),{}):{status:H.Error,errorMessage:"Missing order reference."}}catch(e){return{status:H.Error,errorMessage:`Cancel failed. Error: ${e}`}}}static getHeaders(){return{accept:"application/json","accept-language":"sv-SE,sv;q=0.9,en-US;q=0.8,en;q=0.7","content-type":"application/json"}}async collectOnce(){try{if(!this.orderRef)return{status:H.Error,errorMessage:"Missing order reference."};const e=await fetch(`${this.url}/collect`,{headers:Vt.getHeaders(),body:JSON.stringify({clientName:"idhub-web-1.0.0",orderRef:this.orderRef,method:"auth"}),method:"POST"});if(!e.ok)return{status:H.Error,errorMessage:`Collect failed with response: ${e.status} ${e.statusText}`};const t=await e.json();return t.status===H.Error?{status:H.Error,subStatus:t.subStatus??void 0}:t}catch(e){return{status:H.Error,errorMessage:`Collect failed. Error: ${e}`}}}}class Xd{constructor(e){this.provider=e}get authResult(){return this._authResult}get authenticationCardEntry(){return this._authenticationCardEntry}setupIDHubAuth(){this._idHubClient=new Vt(this.provider.auth)}async startAuthenticationFlow(e=!1){if(this.provider.component.disableInput(),e===!1&&(this.resetAuthState(F.NonAuthenticated),this._authResult=await this.getAuthResult()),!!this._authResult)switch(this.provider.auth.idHubEidType){case Re.Tunnistus:if(!this._authResult.tunnistusURL){this.provider.printSystem(this.provider.textsService.getOrFallback("auth.setup.tunnistus.url-error-message","Unable to retrieve the Tunnistus authentication URL.")),this.provider.headerComponent.showAuthOptions=!1;return}this.provider.headerComponent.authUrl=this._authResult.tunnistusURL,this.provider.headerComponent.authState=F.NonAuthenticated,e?this.handleAuthentication():(this._authenticationCardEntry=this.provider.showTunnistusAuthCard(pe.Initial,this._authResult.tunnistusURL),this._authenticationCardEntry.actions$.pipe(Q(t=>t.key==="start-auth"),we(1)).subscribe(()=>{this.handleAuthentication()}));break;case Re.BankId:break}}async handleAuthentication(){var t,n,s,r,o,a,l,c;this.provider.headerComponent.userName=this.provider.textsService.getOrFallback("widget-header.authenticating","Authenticating..."),this.provider.headerComponent.authState=F.Authenticating,(t=this._authenticationCardEntry)==null||t.remove(),this._authenticationCardEntry=this.provider.showTunnistusAuthCard((n=this._authResult)!=null&&n.tunnistusURL?pe.Initial:pe.InitError,(s=this._authResult)==null?void 0:s.tunnistusURL,void 0,!0);const e=await this._idHubClient.collect();switch((r=this._authenticationCardEntry)==null||r.remove(),this.provider.auth.idHubEidType){case Re.Tunnistus:if(e.status===H.Error){if(this._authResult=await this.getAuthResult(),!this._authResult)return;this.provider.headerComponent.userName=this.provider.textsService.getOrFallback("widget-header.not-authenticated","Not authenticated"),this.provider.headerComponent.authState=F.NonAuthenticated,this.provider.headerComponent.authUrl=this._authResult.tunnistusURL,this._authenticationCardEntry=this.provider.showTunnistusAuthCard(pe.Error,this._authResult.tunnistusURL),this._authenticationCardEntry.actions$.pipe(Q(u=>u.key==="start-auth"),we(1)).subscribe(async()=>{this.startAuthenticationFlow(!0)});return}else if(e.status===H.Authenticated){const u=Yd(((o=e==null?void 0:e.idhubEIDToken)==null?void 0:o.split(".")[1])??""),p=JSON.parse(u),d=((l=(a=p==null?void 0:p.completionData)==null?void 0:a.user)==null?void 0:l.name)??"";this.provider.headerComponent.userName=d,this.provider.headerComponent.authState=F.Authenticated,this.provider.storageService.set("auth",{name:d,authenticated:!0}),this.provider.component.setAuthenticationBannerStatus(F.Authenticated),(c=this._authenticationCardEntry)==null||c.remove(),await this.provider.handleWelcomeForm(e.idhubEIDToken)}break;case Re.BankId:break}}async endAuthenticatedSession(){this.provider.component.setAuthenticationBannerStatus(F.NonAuthenticated),await this.provider.getChatStatus()==="noSession"?(this.resetAuthState(F.NonAuthenticated),this.provider.setSessionId(null),this.provider.component.clearMessages(),this.provider.auth.shouldUseAuth&&this.startAuthenticationFlow()):this.provider.endConversation()}resetAuthState(e){this.provider.headerComponent.authState=e,this.provider.headerComponent.userName="",this.provider.headerComponent.authUrl="",e===F.ChatEnded&&(this._authResult=void 0),this.provider.storageService.removeItem("auth")}async getAuthResult(){const e=await this._idHubClient.auth();if(e.status===H.Error){this.provider.showTunnistusAuthCard(pe.InitError),this.provider.headerComponent.showAuthOptions=!1;return}return e}}class Kd{constructor(e){this.provider=e}get videoConfirmDialogEntry(){return this._videoConfirmDialogEntry}get quitConfirmDialogEntry(){return this._quitConfirmDialogEntry}removeVideoConfirmDialog(){var e;(e=this._videoConfirmDialogEntry)==null||e.remove(),this._videoConfirmDialogEntry=void 0}showSurvey(e,t,n,s){const r=new ne(j.System,{name:""},[{items:[["ace-survey",{content:""},{agentUsername:e,entrance:t,errand:n,contactId:s}]]}]);this.provider.printEntry(r)}showTunnistusAuthCard(e,t,n,s){const r=new ne(j.System,{name:""},[{items:[["ace-tunnistus-auth-card",{content:""},{state:e,tunnistusURL:t??"",errorMessage:n??"",isAuthenticating:s??!1}]]}]);return this.provider.printEntry(r),r}showWelcomeForm(e,t){this.provider.component.disableInput(),this.provider.component.disableSkipToLatestMessage();let n;this.provider.isThirdPartyWidget?n=new ne(j.System,{name:""},[{items:[["ace-welcome-form-third-party",{content:""}]]}]):n=new ne(j.System,{name:""},[{items:[["ace-welcome-form",{content:""}]]}]),this.provider.printEntry(n),n.actions$.pipe(Q(s=>s.key==="submitted"),we(1)).subscribe(s=>{n.remove(),t({customerName:s.data.name,customerEmailAddress:s.data.email,visitorQuestion:s.data.question,customData:s.data.customData,idhubEIDToken:e})})}showEntranceClosedDialog(){this.provider.component.disableInput();const e=new ne(j.System,{name:""},[{items:[["ace-entrance-closed-dialog",{content:""}]]}]);this.provider.printEntry(e)}showQuitConfirmDialog(e){var t;(t=this._quitConfirmDialogEntry)==null||t.remove(),this._quitConfirmDialogEntry=new ne(j.System,{name:""},[{items:[["ace-quit-confirm-dialog",{content:""}]]}]),this.provider.printEntry(this._quitConfirmDialogEntry),this._quitConfirmDialogEntry.actions$.pipe(Q(n=>n.key==="quit-chat"),we(1)).subscribe(n=>{var s,r,o,a;((s=n.data)==null?void 0:s.result)==="quit"?(e(),(r=this._quitConfirmDialogEntry)==null||r.remove()):((o=n.data)==null?void 0:o.result)==="cancel"&&((a=this._quitConfirmDialogEntry)==null||a.remove())})}showConversationEndedForm(e){const t=new ne(j.System,{name:""},[{items:[["ace-conversation-ended-form",{content:""}]]}]);this.provider.printEntry(t),t.actions$.pipe(Q(n=>n.key==="submitted"),we(1)).subscribe(n=>{t.remove(),n.data.email&&e(n.data.email)})}showVideoConfirmDialog(e){this._videoConfirmDialogEntry=new ne(j.System,{name:""},[{items:[["ace-video-confirm-dialog",{content:""}]]}]),this.provider.printEntry(this._videoConfirmDialogEntry),this._videoConfirmDialogEntry.actions$.pipe(Q(t=>t.key==="video-confirm"),we(1)).subscribe(t=>{var n;(n=this._videoConfirmDialogEntry)==null||n.remove(),e(t.data.result,t.data.text)})}}class Jd{constructor(e){this.provider=e}addOption(e,t,n,s,r=!0){const o=this.provider.headerComponent;if(o)return this.provider.conversationOption?(this.provider.conversationOption.label=e,this.provider.conversationOption.key=t,this.provider.conversationOption.icon=n,this.provider.conversationOption.onClick=s,this.provider.conversationOption.enabled=r,o.requestUpdate(),this.provider.conversationOption):o.addOption({label:e,icon:n,closeOnClick:!0,key:t,onClick:s,enabled:r})}removeOptions(){const e=this.provider.headerComponent;e&&e.removeOption(this.provider.conversationOption)}setStartNewChatOption(){this.provider.conversationOption=this.addOption(this.provider.textsService.getOrFallback("widget-header.start-new-chat","Start new chat"),"start-new-chat-button",la.svg,()=>{this.provider.restartNewChat()})}setEndConversationOption(){this.provider.conversationOption=this.addOption(this.provider.textsService.getOrFallback("widget-header.end-conversation","End conversation"),"end-conversation-button",hs.svg,()=>{this.provider.showQuitConfirmDialog()},!this.provider.inVideoCall)}async setHeaderOption(){switch(await this.provider.getChatStatus()){case"finished":this.provider.isThirdPartyWidget?this.removeOptions():this.setStartNewChatOption();break;case"active":this.setEndConversationOption();break;case"noSession":this.provider.conversationOption=null;break}}}/**
  * @license
  * Copyright 2018 Google LLC
  * SPDX-License-Identifier: BSD-3-Clause

package/index.mjs

@@ -8190,13 +8190,21 @@ class Qd {
     for (const n of t)
       if (ve(n))
         switch (n.infoType) {
+          case "startup":
+          case "queue":
+          case "placedInQueue":
+          case "pendingJoin":
+          case "prepareVideo":
+          case "videoPrepared":
+          case "established":
+            return "active";
           case "finished":
           case "afterChat":
             return "finished";
           case "noSession":
             return "noSession";
         }
-    return "active";
+    return "noSession";
   }
   async rehydrate() {
     const e = await this.client.chatCheckSession({

package/package.json

@@ -1,9 +1,9 @@
 {
   "name": "@telia-ace/ace-chat-flamingo",
-  "version": "1.1.123-rc.44",
+  "version": "1.1.123-rc.46",
   "dependencies": {
-    "@telia-ace/widget-core-flamingo": "1.1.123-rc.44",
-    "@telia-ace/widget-conversation-flamingo": "1.1.123-rc.44",
+    "@telia-ace/widget-core-flamingo": "1.1.123-rc.46",
+    "@telia-ace/widget-conversation-flamingo": "1.1.123-rc.46",
     "rxjs": "^7.8.2",
     "lit": "^3.0.2",
     "@teliads/icons": "^8.4.0",

package/types.d.ts

@@ -9,7 +9,7 @@ export type EntranceInfo = {
 export type Info = {
     objectId: number;
     objectType: 'info';
-    infoType: 'queue' | 'startup' | 'established' | 'error' | 'afterChat' | 'finished' | 'noSession' | 'prepareVideo' | 'videoPrepared';
+    infoType: 'queue' | 'startup' | 'established' | 'error' | 'afterChat' | 'finished' | 'noSession' | 'prepareVideo' | 'pendingJoin' | 'placedInQueue' | 'videoPrepared';
     text: string;
     eqt?: number;
     pos?: number;