@team-plain/webhooks 1.0.0 → 1.1.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/dist/cjs/errors.js +47 -0
- package/dist/cjs/errors.js.map +1 -0
- package/dist/cjs/index.js +41 -0
- package/dist/cjs/index.js.map +1 -0
- package/dist/cjs/package.json +1 -0
- package/dist/cjs/parse.js +141 -0
- package/dist/cjs/parse.js.map +1 -0
- package/dist/cjs/result.js +31 -0
- package/dist/cjs/result.js.map +1 -0
- package/dist/cjs/verify.js +98 -0
- package/dist/cjs/verify.js.map +1 -0
- package/dist/cjs/webhook-schema.js +17 -0
- package/dist/cjs/webhook-schema.js.map +1 -0
- package/dist/cjs/webhook-schema.json +3609 -0
- package/dist/webhook-schema.d.ts +52 -13
- package/dist/webhook-schema.d.ts.map +1 -1
- package/dist/webhook-schema.json +112 -1
- package/package.json +33 -7
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{
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"title": "Webhooks schema definition",
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"type": "object",
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"properties": {
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"timestamp": {
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"$ref": "#/definitions/datetime"
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},
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"workspaceId": {
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"$ref": "#/definitions/id"
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},
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"payload": {
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"anyOf": [
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{
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"$ref": "#/definitions/customerChangedPayload"
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},
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{
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"$ref": "#/definitions/customerGroupMembershipsChangedPayload"
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},
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{
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"$ref": "#/definitions/timelineEntryChangedPayload"
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},
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{
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"$ref": "#/definitions/customerGroupChangedPayload"
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},
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{
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"$ref": "#/definitions/threadCreatedPublicEventPayload"
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},
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{
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"$ref": "#/definitions/threadStatusTransitionedPublicEventPayload"
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},
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{
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"$ref": "#/definitions/threadAssignmentTransitionedPublicEventPayload"
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},
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{
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"$ref": "#/definitions/threadEmailReceivedPublicEventPayload"
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},
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{
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"$ref": "#/definitions/threadEmailSentPublicEventPayload"
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},
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{
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"$ref": "#/definitions/threadSlackMessageReceivedEventPayload"
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},
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{
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"$ref": "#/definitions/threadSlackMessageSentEventPayload"
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},
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{
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"$ref": "#/definitions/threadMSTeamsMessageReceivedEventPayload"
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},
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{
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"$ref": "#/definitions/threadMSTeamsMessageSentEventPayload"
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},
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{
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"$ref": "#/definitions/threadLabelsChangedPublicEventPayload"
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},
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{
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"$ref": "#/definitions/threadPriorityChangedPublicEventPayload"
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},
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{
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"$ref": "#/definitions/threadFieldCreatedPublicEventPayload"
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},
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{
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"$ref": "#/definitions/threadFieldUpdatedPublicEventPayload"
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},
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{
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"$ref": "#/definitions/threadFieldDeletedPublicEventPayload"
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},
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{
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"$ref": "#/definitions/threadChatSentPublicEventPayload"
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},
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{
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"$ref": "#/definitions/threadServiceLevelAgreementStatusTransitionedPayload"
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},
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{
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"$ref": "#/definitions/customerCreatedPublicEventPayload"
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},
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{
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"$ref": "#/definitions/customerUpdatedPublicEventPayload"
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{
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"$ref": "#/definitions/customerDeletedPublicEventPayload"
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},
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{
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"$ref": "#/definitions/threadNoteCreatedEventPayload"
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},
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{
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"$ref": "#/definitions/threadChatReceivedPublicEventPayload"
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},
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{
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"$ref": "#/definitions/threadSlackMessageUpdatedEventPayload"
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},
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{
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"$ref": "#/definitions/threadDiscordMessageReceivedEventPayload"
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},
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{
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"$ref": "#/definitions/threadDiscordMessageSentEventPayload"
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},
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{
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"$ref": "#/definitions/threadDiscordMessageUpdatedEventPayload"
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},
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{
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"$ref": "#/definitions/threadTenantUpdatedPublicEventPayload"
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}
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]
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},
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"id": {
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"$ref": "#/definitions/id"
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},
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"type": {
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"type": "string",
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"enum": [
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"thread.thread_created",
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"thread.thread_status_transitioned",
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"thread.thread_assignment_transitioned",
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"thread.email_received",
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"thread.email_sent",
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"thread.slack_message_received",
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"thread.slack_message_sent",
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"thread.slack_message_updated",
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"thread.discord_message_received",
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"thread.discord_message_sent",
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"thread.discord_message_updated",
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"thread.ms_teams_message_sent",
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"thread.ms_teams_message_received",
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"thread.chat_sent",
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"thread.chat_received",
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"thread.note_created",
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"thread.thread_labels_changed",
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"thread.thread_priority_changed",
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"thread.thread_field_created",
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"thread.thread_field_updated",
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"thread.thread_field_deleted",
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"thread.service_level_agreement_status_transitioned",
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"thread.thread_tenant_updated",
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"customer.customer_created",
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"customer.customer_updated",
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"customer.customer_deleted",
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"customer.customer_changed",
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"customer.customer_group_changed",
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"customer.customer_group_memberships_changed",
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"timeline.timeline_entry_changed"
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]
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},
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"webhookMetadata": {
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"$ref": "#/definitions/webhookMetadata"
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}
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},
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"required": ["timestamp", "workspaceId", "payload", "id", "type", "webhookMetadata"],
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"additionalProperties": true,
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"description": "Webhook request",
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"definitions": {
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"id": {
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"type": "string",
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"minLength": 1,
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"pattern": "^[a-zA-Z]+_[0123456789ABCDEFGHJKMNPQRSTVWXYZ]{26}$",
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"maxLength": 50
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},
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"emailAddress": {
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"allOf": [
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{
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"type": "string"
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},
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{
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"type": "string",
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"pattern": "^(([^<>()[\\]\\\\.,;:\\s@\"]+(\\.[^<>()[\\]\\\\.,;:\\s@\"]+)*)|(\".+\"))@((\\[[0-9]{1,3}\\.[0-9]{1,3}\\.[0-9]{1,3}\\.[0-9]{1,3}\\])|([^-]([a-zA-Z0-9-]*\\.)+[a-zA-Z]{2,}))$"
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}
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]
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},
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"datetime": {
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"type": "string",
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"format": "date-time"
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},
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"nullableString": {
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"type": ["string", "null"]
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},
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"nullableDatetime": {
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"anyOf": [
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{
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"$ref": "#/definitions/datetime"
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},
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"type": "null"
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}
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]
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},
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"nullableActor": {
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"anyOf": [
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{
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"$ref": "#/definitions/actor"
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"type": "null"
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}
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},
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"nullableInternalActor": {
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"anyOf": [
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"$ref": "#/definitions/internalActor"
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"type": "null"
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]
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"userActor": {
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"type": "object",
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"properties": {
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"actorType": {
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"type": "string",
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"const": "user"
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"userId": {
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"$ref": "#/definitions/id"
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},
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"required": ["actorType", "userId"],
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"additionalProperties": true
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},
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"customerActor": {
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"type": "object",
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"properties": {
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"actorType": {
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"type": "string",
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"const": "customer"
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"customerId": {
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"$ref": "#/definitions/id"
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"required": ["actorType", "customerId"],
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"additionalProperties": true
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},
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"systemActor": {
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"type": "object",
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"properties": {
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"actorType": {
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"type": "string",
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"const": "system"
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"system": {
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"type": "string"
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"required": ["actorType", "system"],
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"additionalProperties": true
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},
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"machineUserActor": {
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"type": "object",
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"properties": {
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"actorType": {
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"type": "string",
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"const": "machineUser"
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},
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"machineUserId": {
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"$ref": "#/definitions/id"
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}
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},
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"required": ["actorType", "machineUserId"],
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"additionalProperties": true
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},
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"internalActor": {
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"anyOf": [
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"type": "object",
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"properties": {
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"actorType": {
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"type": "string",
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"const": "UNKNOWN"
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"required": ["actorType"],
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"additionalProperties": true
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},
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{
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"$ref": "#/definitions/userActor"
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},
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{
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"$ref": "#/definitions/machineUserActor"
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},
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{
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"$ref": "#/definitions/systemActor"
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}
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]
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},
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"actor": {
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"anyOf": [
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"$ref": "#/definitions/internalActor/anyOf/0"
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{
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"$ref": "#/definitions/userActor"
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},
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{
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"$ref": "#/definitions/machineUserActor"
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},
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{
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"$ref": "#/definitions/systemActor"
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},
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{
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"$ref": "#/definitions/customerActor"
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}
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]
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},
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"user": {
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"type": "object",
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"properties": {
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"id": {
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"$ref": "#/definitions/id"
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},
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"email": {
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"$ref": "#/definitions/emailAddress"
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},
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"fullName": {
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"type": "string"
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},
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"publicName": {
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"type": "string"
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},
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"status": {
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"type": "string",
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"enum": ["ONLINE", "OFFLINE", "BREAK", "AWAY", "UNKNOWN_USER_STATUS"]
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},
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"statusChangedAt": {
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"$ref": "#/definitions/datetime"
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},
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"createdAt": {
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"$ref": "#/definitions/datetime"
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},
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"createdBy": {
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"$ref": "#/definitions/internalActor"
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},
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"updatedAt": {
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"$ref": "#/definitions/datetime"
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},
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"updatedBy": {
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"$ref": "#/definitions/internalActor"
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},
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"deletedAt": {
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"$ref": "#/definitions/nullableDatetime"
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340
|
+
},
|
|
341
|
+
"deletedBy": {
|
|
342
|
+
"$ref": "#/definitions/nullableInternalActor"
|
|
343
|
+
}
|
|
344
|
+
},
|
|
345
|
+
"required": [
|
|
346
|
+
"id",
|
|
347
|
+
"email",
|
|
348
|
+
"fullName",
|
|
349
|
+
"publicName",
|
|
350
|
+
"status",
|
|
351
|
+
"statusChangedAt",
|
|
352
|
+
"createdAt",
|
|
353
|
+
"createdBy",
|
|
354
|
+
"updatedAt",
|
|
355
|
+
"updatedBy",
|
|
356
|
+
"deletedAt",
|
|
357
|
+
"deletedBy"
|
|
358
|
+
],
|
|
359
|
+
"additionalProperties": true
|
|
360
|
+
},
|
|
361
|
+
"machineUser": {
|
|
362
|
+
"type": "object",
|
|
363
|
+
"properties": {
|
|
364
|
+
"id": {
|
|
365
|
+
"$ref": "#/definitions/id"
|
|
366
|
+
},
|
|
367
|
+
"fullName": {
|
|
368
|
+
"type": "string"
|
|
369
|
+
},
|
|
370
|
+
"publicName": {
|
|
371
|
+
"type": "string"
|
|
372
|
+
},
|
|
373
|
+
"description": {
|
|
374
|
+
"type": ["string", "null"]
|
|
375
|
+
},
|
|
376
|
+
"createdAt": {
|
|
377
|
+
"$ref": "#/definitions/datetime"
|
|
378
|
+
},
|
|
379
|
+
"createdBy": {
|
|
380
|
+
"$ref": "#/definitions/internalActor"
|
|
381
|
+
},
|
|
382
|
+
"updatedAt": {
|
|
383
|
+
"$ref": "#/definitions/datetime"
|
|
384
|
+
},
|
|
385
|
+
"updatedBy": {
|
|
386
|
+
"$ref": "#/definitions/internalActor"
|
|
387
|
+
},
|
|
388
|
+
"deletedAt": {
|
|
389
|
+
"$ref": "#/definitions/nullableDatetime"
|
|
390
|
+
},
|
|
391
|
+
"deletedBy": {
|
|
392
|
+
"$ref": "#/definitions/nullableInternalActor"
|
|
393
|
+
}
|
|
394
|
+
},
|
|
395
|
+
"required": [
|
|
396
|
+
"id",
|
|
397
|
+
"fullName",
|
|
398
|
+
"publicName",
|
|
399
|
+
"description",
|
|
400
|
+
"createdAt",
|
|
401
|
+
"createdBy",
|
|
402
|
+
"updatedAt",
|
|
403
|
+
"updatedBy",
|
|
404
|
+
"deletedAt",
|
|
405
|
+
"deletedBy"
|
|
406
|
+
],
|
|
407
|
+
"additionalProperties": true
|
|
408
|
+
},
|
|
409
|
+
"customerGroup": {
|
|
410
|
+
"type": "object",
|
|
411
|
+
"properties": {
|
|
412
|
+
"id": {
|
|
413
|
+
"$ref": "#/definitions/id"
|
|
414
|
+
},
|
|
415
|
+
"workspaceId": {
|
|
416
|
+
"$ref": "#/definitions/id"
|
|
417
|
+
},
|
|
418
|
+
"name": {
|
|
419
|
+
"type": "string",
|
|
420
|
+
"minLength": 1,
|
|
421
|
+
"maxLength": 500
|
|
422
|
+
},
|
|
423
|
+
"key": {
|
|
424
|
+
"type": "string",
|
|
425
|
+
"minLength": 1,
|
|
426
|
+
"maxLength": 50
|
|
427
|
+
},
|
|
428
|
+
"color": {
|
|
429
|
+
"type": "string",
|
|
430
|
+
"pattern": "^#([a-fA-F0-9]{3,4}|[a-fA-F0-9]{4}(?:[a-fA-F0-9]{2}){1,2})$"
|
|
431
|
+
},
|
|
432
|
+
"createdAt": {
|
|
433
|
+
"$ref": "#/definitions/datetime"
|
|
434
|
+
},
|
|
435
|
+
"createdBy": {
|
|
436
|
+
"$ref": "#/definitions/internalActor"
|
|
437
|
+
},
|
|
438
|
+
"updatedAt": {
|
|
439
|
+
"$ref": "#/definitions/datetime"
|
|
440
|
+
},
|
|
441
|
+
"updatedBy": {
|
|
442
|
+
"$ref": "#/definitions/internalActor"
|
|
443
|
+
}
|
|
444
|
+
},
|
|
445
|
+
"required": [
|
|
446
|
+
"id",
|
|
447
|
+
"workspaceId",
|
|
448
|
+
"name",
|
|
449
|
+
"key",
|
|
450
|
+
"color",
|
|
451
|
+
"createdAt",
|
|
452
|
+
"createdBy",
|
|
453
|
+
"updatedAt",
|
|
454
|
+
"updatedBy"
|
|
455
|
+
],
|
|
456
|
+
"additionalProperties": true
|
|
457
|
+
},
|
|
458
|
+
"customerGroupMembership": {
|
|
459
|
+
"type": "object",
|
|
460
|
+
"properties": {
|
|
461
|
+
"customerId": {
|
|
462
|
+
"$ref": "#/definitions/id"
|
|
463
|
+
},
|
|
464
|
+
"customerGroupId": {
|
|
465
|
+
"$ref": "#/definitions/id"
|
|
466
|
+
},
|
|
467
|
+
"workspaceId": {
|
|
468
|
+
"$ref": "#/definitions/id"
|
|
469
|
+
},
|
|
470
|
+
"createdAt": {
|
|
471
|
+
"$ref": "#/definitions/datetime"
|
|
472
|
+
},
|
|
473
|
+
"createdBy": {
|
|
474
|
+
"$ref": "#/definitions/internalActor"
|
|
475
|
+
},
|
|
476
|
+
"updatedAt": {
|
|
477
|
+
"$ref": "#/definitions/datetime"
|
|
478
|
+
},
|
|
479
|
+
"updatedBy": {
|
|
480
|
+
"$ref": "#/definitions/internalActor"
|
|
481
|
+
},
|
|
482
|
+
"customerGroup": {
|
|
483
|
+
"$ref": "#/definitions/customerGroup"
|
|
484
|
+
}
|
|
485
|
+
},
|
|
486
|
+
"required": [
|
|
487
|
+
"customerId",
|
|
488
|
+
"customerGroupId",
|
|
489
|
+
"workspaceId",
|
|
490
|
+
"createdAt",
|
|
491
|
+
"createdBy",
|
|
492
|
+
"updatedAt",
|
|
493
|
+
"updatedBy",
|
|
494
|
+
"customerGroup"
|
|
495
|
+
],
|
|
496
|
+
"additionalProperties": true
|
|
497
|
+
},
|
|
498
|
+
"customer": {
|
|
499
|
+
"type": "object",
|
|
500
|
+
"properties": {
|
|
501
|
+
"id": {
|
|
502
|
+
"$ref": "#/definitions/id"
|
|
503
|
+
},
|
|
504
|
+
"email": {
|
|
505
|
+
"type": "object",
|
|
506
|
+
"properties": {
|
|
507
|
+
"email": {
|
|
508
|
+
"$ref": "#/definitions/emailAddress"
|
|
509
|
+
},
|
|
510
|
+
"isVerified": {
|
|
511
|
+
"type": "boolean"
|
|
512
|
+
},
|
|
513
|
+
"verifiedAt": {
|
|
514
|
+
"anyOf": [
|
|
515
|
+
{
|
|
516
|
+
"$ref": "#/definitions/datetime"
|
|
517
|
+
},
|
|
518
|
+
{
|
|
519
|
+
"type": "null"
|
|
520
|
+
}
|
|
521
|
+
]
|
|
522
|
+
}
|
|
523
|
+
},
|
|
524
|
+
"required": ["email", "isVerified", "verifiedAt"],
|
|
525
|
+
"additionalProperties": true
|
|
526
|
+
},
|
|
527
|
+
"externalId": {
|
|
528
|
+
"type": ["string", "null"]
|
|
529
|
+
},
|
|
530
|
+
"fullName": {
|
|
531
|
+
"type": "string"
|
|
532
|
+
},
|
|
533
|
+
"shortName": {
|
|
534
|
+
"type": ["string", "null"]
|
|
535
|
+
},
|
|
536
|
+
"markedAsSpamAt": {
|
|
537
|
+
"anyOf": [
|
|
538
|
+
{
|
|
539
|
+
"$ref": "#/definitions/datetime"
|
|
540
|
+
},
|
|
541
|
+
{
|
|
542
|
+
"type": "null"
|
|
543
|
+
}
|
|
544
|
+
],
|
|
545
|
+
"default": null
|
|
546
|
+
},
|
|
547
|
+
"markedAsSpamBy": {
|
|
548
|
+
"anyOf": [
|
|
549
|
+
{
|
|
550
|
+
"$ref": "#/definitions/internalActor"
|
|
551
|
+
},
|
|
552
|
+
{
|
|
553
|
+
"type": "null"
|
|
554
|
+
}
|
|
555
|
+
],
|
|
556
|
+
"default": null
|
|
557
|
+
},
|
|
558
|
+
"customerGroupMemberships": {
|
|
559
|
+
"type": "array",
|
|
560
|
+
"items": {
|
|
561
|
+
"$ref": "#/definitions/customerGroupMembership"
|
|
562
|
+
}
|
|
563
|
+
},
|
|
564
|
+
"createdAt": {
|
|
565
|
+
"$ref": "#/definitions/datetime"
|
|
566
|
+
},
|
|
567
|
+
"createdBy": {
|
|
568
|
+
"$ref": "#/definitions/actor"
|
|
569
|
+
},
|
|
570
|
+
"updatedAt": {
|
|
571
|
+
"$ref": "#/definitions/datetime"
|
|
572
|
+
},
|
|
573
|
+
"updatedBy": {
|
|
574
|
+
"$ref": "#/definitions/actor"
|
|
575
|
+
}
|
|
576
|
+
},
|
|
577
|
+
"required": [
|
|
578
|
+
"id",
|
|
579
|
+
"email",
|
|
580
|
+
"externalId",
|
|
581
|
+
"fullName",
|
|
582
|
+
"shortName",
|
|
583
|
+
"customerGroupMemberships",
|
|
584
|
+
"createdAt",
|
|
585
|
+
"createdBy",
|
|
586
|
+
"updatedAt",
|
|
587
|
+
"updatedBy"
|
|
588
|
+
],
|
|
589
|
+
"additionalProperties": true
|
|
590
|
+
},
|
|
591
|
+
"attachment": {
|
|
592
|
+
"type": "object",
|
|
593
|
+
"properties": {
|
|
594
|
+
"id": {
|
|
595
|
+
"$ref": "#/definitions/id"
|
|
596
|
+
},
|
|
597
|
+
"fileName": {
|
|
598
|
+
"type": "string",
|
|
599
|
+
"minLength": 1
|
|
600
|
+
},
|
|
601
|
+
"fileSizeBytes": {
|
|
602
|
+
"type": "integer",
|
|
603
|
+
"minimum": 0
|
|
604
|
+
},
|
|
605
|
+
"fileMimeType": {
|
|
606
|
+
"type": "string",
|
|
607
|
+
"minLength": 1
|
|
608
|
+
},
|
|
609
|
+
"fileExtension": {
|
|
610
|
+
"$ref": "#/definitions/nullableString"
|
|
611
|
+
},
|
|
612
|
+
"createdAt": {
|
|
613
|
+
"$ref": "#/definitions/datetime"
|
|
614
|
+
},
|
|
615
|
+
"createdBy": {
|
|
616
|
+
"$ref": "#/definitions/actor"
|
|
617
|
+
},
|
|
618
|
+
"updatedAt": {
|
|
619
|
+
"$ref": "#/definitions/datetime"
|
|
620
|
+
},
|
|
621
|
+
"updatedBy": {
|
|
622
|
+
"$ref": "#/definitions/actor"
|
|
623
|
+
}
|
|
624
|
+
},
|
|
625
|
+
"required": [
|
|
626
|
+
"id",
|
|
627
|
+
"fileName",
|
|
628
|
+
"fileSizeBytes",
|
|
629
|
+
"fileMimeType",
|
|
630
|
+
"fileExtension",
|
|
631
|
+
"createdAt",
|
|
632
|
+
"createdBy",
|
|
633
|
+
"updatedAt",
|
|
634
|
+
"updatedBy"
|
|
635
|
+
],
|
|
636
|
+
"additionalProperties": true
|
|
637
|
+
},
|
|
638
|
+
"emailAuthenticity": {
|
|
639
|
+
"type": "string",
|
|
640
|
+
"enum": ["PASS", "FAIL", "UNKNOWN", "UNKNOWN_EMAIL_AUTHENTICITY"]
|
|
641
|
+
},
|
|
642
|
+
"emailActor": {
|
|
643
|
+
"anyOf": [
|
|
644
|
+
{
|
|
645
|
+
"$ref": "#/definitions/internalActor/anyOf/0"
|
|
646
|
+
},
|
|
647
|
+
{
|
|
648
|
+
"$ref": "#/definitions/userActor"
|
|
649
|
+
},
|
|
650
|
+
{
|
|
651
|
+
"$ref": "#/definitions/customerActor"
|
|
652
|
+
},
|
|
653
|
+
{
|
|
654
|
+
"type": "object",
|
|
655
|
+
"properties": {
|
|
656
|
+
"actorType": {
|
|
657
|
+
"type": "string",
|
|
658
|
+
"const": "supportEmailAddress"
|
|
659
|
+
},
|
|
660
|
+
"supportEmailAddress": {
|
|
661
|
+
"type": "string"
|
|
662
|
+
}
|
|
663
|
+
},
|
|
664
|
+
"required": ["actorType", "supportEmailAddress"],
|
|
665
|
+
"additionalProperties": true
|
|
666
|
+
},
|
|
667
|
+
{
|
|
668
|
+
"type": "object",
|
|
669
|
+
"properties": {
|
|
670
|
+
"actorType": {
|
|
671
|
+
"type": "string",
|
|
672
|
+
"const": "deletedCustomer"
|
|
673
|
+
},
|
|
674
|
+
"customerId": {
|
|
675
|
+
"$ref": "#/definitions/id"
|
|
676
|
+
}
|
|
677
|
+
},
|
|
678
|
+
"required": ["actorType", "customerId"],
|
|
679
|
+
"additionalProperties": true
|
|
680
|
+
}
|
|
681
|
+
]
|
|
682
|
+
},
|
|
683
|
+
"emailParticipant": {
|
|
684
|
+
"type": "object",
|
|
685
|
+
"properties": {
|
|
686
|
+
"email": {
|
|
687
|
+
"type": "string"
|
|
688
|
+
},
|
|
689
|
+
"name": {
|
|
690
|
+
"type": ["string", "null"]
|
|
691
|
+
},
|
|
692
|
+
"emailActor": {
|
|
693
|
+
"anyOf": [
|
|
694
|
+
{
|
|
695
|
+
"$ref": "#/definitions/emailActor"
|
|
696
|
+
},
|
|
697
|
+
{
|
|
698
|
+
"type": "null"
|
|
699
|
+
}
|
|
700
|
+
]
|
|
701
|
+
}
|
|
702
|
+
},
|
|
703
|
+
"required": ["email", "name", "emailActor"],
|
|
704
|
+
"additionalProperties": true
|
|
705
|
+
},
|
|
706
|
+
"email": {
|
|
707
|
+
"type": "object",
|
|
708
|
+
"properties": {
|
|
709
|
+
"timelineEntryId": {
|
|
710
|
+
"$ref": "#/definitions/id"
|
|
711
|
+
},
|
|
712
|
+
"id": {
|
|
713
|
+
"$ref": "#/definitions/id"
|
|
714
|
+
},
|
|
715
|
+
"to": {
|
|
716
|
+
"$ref": "#/definitions/emailParticipant"
|
|
717
|
+
},
|
|
718
|
+
"from": {
|
|
719
|
+
"$ref": "#/definitions/emailParticipant"
|
|
720
|
+
},
|
|
721
|
+
"replyTo": {
|
|
722
|
+
"type": ["string", "null"]
|
|
723
|
+
},
|
|
724
|
+
"additionalRecipients": {
|
|
725
|
+
"type": "array",
|
|
726
|
+
"items": {
|
|
727
|
+
"$ref": "#/definitions/emailParticipant"
|
|
728
|
+
}
|
|
729
|
+
},
|
|
730
|
+
"hiddenRecipients": {
|
|
731
|
+
"type": "array",
|
|
732
|
+
"items": {
|
|
733
|
+
"$ref": "#/definitions/emailParticipant"
|
|
734
|
+
}
|
|
735
|
+
},
|
|
736
|
+
"subject": {
|
|
737
|
+
"type": ["string", "null"]
|
|
738
|
+
},
|
|
739
|
+
"textContent": {
|
|
740
|
+
"type": ["string", "null"]
|
|
741
|
+
},
|
|
742
|
+
"markdownContent": {
|
|
743
|
+
"type": ["string", "null"]
|
|
744
|
+
},
|
|
745
|
+
"authenticity": {
|
|
746
|
+
"$ref": "#/definitions/emailAuthenticity"
|
|
747
|
+
},
|
|
748
|
+
"sentAt": {
|
|
749
|
+
"anyOf": [
|
|
750
|
+
{
|
|
751
|
+
"$ref": "#/definitions/datetime"
|
|
752
|
+
},
|
|
753
|
+
{
|
|
754
|
+
"type": "null"
|
|
755
|
+
}
|
|
756
|
+
]
|
|
757
|
+
},
|
|
758
|
+
"receivedAt": {
|
|
759
|
+
"anyOf": [
|
|
760
|
+
{
|
|
761
|
+
"$ref": "#/definitions/datetime"
|
|
762
|
+
},
|
|
763
|
+
{
|
|
764
|
+
"type": "null"
|
|
765
|
+
}
|
|
766
|
+
]
|
|
767
|
+
},
|
|
768
|
+
"attachments": {
|
|
769
|
+
"type": "array",
|
|
770
|
+
"items": {
|
|
771
|
+
"$ref": "#/definitions/attachment"
|
|
772
|
+
}
|
|
773
|
+
},
|
|
774
|
+
"inReplyToEmailId": {
|
|
775
|
+
"type": ["string", "null"]
|
|
776
|
+
},
|
|
777
|
+
"isStartOfThread": {
|
|
778
|
+
"type": "boolean"
|
|
779
|
+
},
|
|
780
|
+
"createdAt": {
|
|
781
|
+
"$ref": "#/definitions/datetime"
|
|
782
|
+
},
|
|
783
|
+
"createdBy": {
|
|
784
|
+
"$ref": "#/definitions/actor"
|
|
785
|
+
},
|
|
786
|
+
"updatedAt": {
|
|
787
|
+
"$ref": "#/definitions/datetime"
|
|
788
|
+
},
|
|
789
|
+
"updatedBy": {
|
|
790
|
+
"$ref": "#/definitions/actor"
|
|
791
|
+
}
|
|
792
|
+
},
|
|
793
|
+
"required": [
|
|
794
|
+
"timelineEntryId",
|
|
795
|
+
"id",
|
|
796
|
+
"to",
|
|
797
|
+
"from",
|
|
798
|
+
"replyTo",
|
|
799
|
+
"additionalRecipients",
|
|
800
|
+
"hiddenRecipients",
|
|
801
|
+
"subject",
|
|
802
|
+
"textContent",
|
|
803
|
+
"markdownContent",
|
|
804
|
+
"authenticity",
|
|
805
|
+
"sentAt",
|
|
806
|
+
"receivedAt",
|
|
807
|
+
"attachments",
|
|
808
|
+
"inReplyToEmailId",
|
|
809
|
+
"isStartOfThread",
|
|
810
|
+
"createdAt",
|
|
811
|
+
"createdBy",
|
|
812
|
+
"updatedAt",
|
|
813
|
+
"updatedBy"
|
|
814
|
+
],
|
|
815
|
+
"additionalProperties": true
|
|
816
|
+
},
|
|
817
|
+
"chat": {
|
|
818
|
+
"type": "object",
|
|
819
|
+
"properties": {
|
|
820
|
+
"timelineEntryId": {
|
|
821
|
+
"$ref": "#/definitions/id"
|
|
822
|
+
},
|
|
823
|
+
"id": {
|
|
824
|
+
"$ref": "#/definitions/id"
|
|
825
|
+
},
|
|
826
|
+
"customerReadAt": {
|
|
827
|
+
"anyOf": [
|
|
828
|
+
{
|
|
829
|
+
"$ref": "#/definitions/datetime"
|
|
830
|
+
},
|
|
831
|
+
{
|
|
832
|
+
"type": "null"
|
|
833
|
+
}
|
|
834
|
+
]
|
|
835
|
+
},
|
|
836
|
+
"text": {
|
|
837
|
+
"anyOf": [
|
|
838
|
+
{
|
|
839
|
+
"type": "string",
|
|
840
|
+
"minLength": 1,
|
|
841
|
+
"maxLength": 5000
|
|
842
|
+
},
|
|
843
|
+
{
|
|
844
|
+
"type": "null"
|
|
845
|
+
}
|
|
846
|
+
],
|
|
847
|
+
"default": null
|
|
848
|
+
},
|
|
849
|
+
"attachments": {
|
|
850
|
+
"type": "array",
|
|
851
|
+
"items": {
|
|
852
|
+
"$ref": "#/definitions/attachment"
|
|
853
|
+
}
|
|
854
|
+
},
|
|
855
|
+
"createdAt": {
|
|
856
|
+
"$ref": "#/definitions/datetime"
|
|
857
|
+
},
|
|
858
|
+
"createdBy": {
|
|
859
|
+
"$ref": "#/definitions/actor"
|
|
860
|
+
},
|
|
861
|
+
"updatedAt": {
|
|
862
|
+
"$ref": "#/definitions/datetime"
|
|
863
|
+
},
|
|
864
|
+
"updatedBy": {
|
|
865
|
+
"$ref": "#/definitions/actor"
|
|
866
|
+
}
|
|
867
|
+
},
|
|
868
|
+
"required": [
|
|
869
|
+
"timelineEntryId",
|
|
870
|
+
"id",
|
|
871
|
+
"customerReadAt",
|
|
872
|
+
"attachments",
|
|
873
|
+
"createdAt",
|
|
874
|
+
"createdBy",
|
|
875
|
+
"updatedAt",
|
|
876
|
+
"updatedBy"
|
|
877
|
+
],
|
|
878
|
+
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|
879
|
+
},
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880
|
+
"customEntryAttachment": {
|
|
881
|
+
"type": "object",
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882
|
+
"properties": {
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883
|
+
"id": {
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|
884
|
+
"$ref": "#/definitions/id"
|
|
885
|
+
},
|
|
886
|
+
"fileName": {
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|
887
|
+
"$ref": "#/definitions/attachment/properties/fileName"
|
|
888
|
+
},
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|
889
|
+
"fileSizeBytes": {
|
|
890
|
+
"$ref": "#/definitions/attachment/properties/fileSizeBytes"
|
|
891
|
+
},
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|
892
|
+
"fileMimeType": {
|
|
893
|
+
"$ref": "#/definitions/attachment/properties/fileMimeType"
|
|
894
|
+
},
|
|
895
|
+
"fileExtension": {
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|
896
|
+
"$ref": "#/definitions/nullableString"
|
|
897
|
+
},
|
|
898
|
+
"createdAt": {
|
|
899
|
+
"$ref": "#/definitions/datetime"
|
|
900
|
+
},
|
|
901
|
+
"createdBy": {
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|
902
|
+
"$ref": "#/definitions/actor"
|
|
903
|
+
},
|
|
904
|
+
"updatedAt": {
|
|
905
|
+
"$ref": "#/definitions/datetime"
|
|
906
|
+
},
|
|
907
|
+
"updatedBy": {
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|
908
|
+
"$ref": "#/definitions/actor"
|
|
909
|
+
},
|
|
910
|
+
"type": {
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|
911
|
+
"type": "string",
|
|
912
|
+
"const": "CUSTOM_TIMELINE_ENTRY"
|
|
913
|
+
}
|
|
914
|
+
},
|
|
915
|
+
"required": [
|
|
916
|
+
"id",
|
|
917
|
+
"fileName",
|
|
918
|
+
"fileSizeBytes",
|
|
919
|
+
"fileMimeType",
|
|
920
|
+
"fileExtension",
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|
921
|
+
"createdAt",
|
|
922
|
+
"createdBy",
|
|
923
|
+
"updatedAt",
|
|
924
|
+
"updatedBy",
|
|
925
|
+
"type"
|
|
926
|
+
],
|
|
927
|
+
"additionalProperties": true
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|
928
|
+
},
|
|
929
|
+
"chatEntryAttachment": {
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|
930
|
+
"type": "object",
|
|
931
|
+
"properties": {
|
|
932
|
+
"id": {
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|
933
|
+
"$ref": "#/definitions/id"
|
|
934
|
+
},
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|
935
|
+
"fileName": {
|
|
936
|
+
"$ref": "#/definitions/attachment/properties/fileName"
|
|
937
|
+
},
|
|
938
|
+
"fileSizeBytes": {
|
|
939
|
+
"$ref": "#/definitions/attachment/properties/fileSizeBytes"
|
|
940
|
+
},
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941
|
+
"fileMimeType": {
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|
942
|
+
"$ref": "#/definitions/attachment/properties/fileMimeType"
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|
943
|
+
},
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944
|
+
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945
|
+
"$ref": "#/definitions/nullableString"
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946
|
+
},
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947
|
+
"createdAt": {
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948
|
+
"$ref": "#/definitions/datetime"
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949
|
+
},
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950
|
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951
|
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"$ref": "#/definitions/actor"
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952
|
+
},
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953
|
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954
|
+
"$ref": "#/definitions/datetime"
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955
|
+
},
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956
|
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957
|
+
"$ref": "#/definitions/actor"
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958
|
+
},
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|
959
|
+
"type": {
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|
960
|
+
"type": "string",
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|
961
|
+
"const": "CHAT"
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|
962
|
+
}
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|
963
|
+
},
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|
964
|
+
"required": [
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|
965
|
+
"id",
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|
966
|
+
"fileName",
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|
967
|
+
"fileSizeBytes",
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|
968
|
+
"fileMimeType",
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|
969
|
+
"fileExtension",
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|
970
|
+
"createdAt",
|
|
971
|
+
"createdBy",
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|
972
|
+
"updatedAt",
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|
973
|
+
"updatedBy",
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|
974
|
+
"type"
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|
975
|
+
],
|
|
976
|
+
"additionalProperties": true
|
|
977
|
+
},
|
|
978
|
+
"emailEntryAttachment": {
|
|
979
|
+
"type": "object",
|
|
980
|
+
"properties": {
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|
981
|
+
"id": {
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|
982
|
+
"$ref": "#/definitions/id"
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|
983
|
+
},
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984
|
+
"fileName": {
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|
985
|
+
"$ref": "#/definitions/attachment/properties/fileName"
|
|
986
|
+
},
|
|
987
|
+
"fileSizeBytes": {
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|
988
|
+
"$ref": "#/definitions/attachment/properties/fileSizeBytes"
|
|
989
|
+
},
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|
990
|
+
"fileMimeType": {
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|
991
|
+
"$ref": "#/definitions/attachment/properties/fileMimeType"
|
|
992
|
+
},
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|
993
|
+
"fileExtension": {
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|
994
|
+
"$ref": "#/definitions/nullableString"
|
|
995
|
+
},
|
|
996
|
+
"createdAt": {
|
|
997
|
+
"$ref": "#/definitions/datetime"
|
|
998
|
+
},
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|
999
|
+
"createdBy": {
|
|
1000
|
+
"$ref": "#/definitions/actor"
|
|
1001
|
+
},
|
|
1002
|
+
"updatedAt": {
|
|
1003
|
+
"$ref": "#/definitions/datetime"
|
|
1004
|
+
},
|
|
1005
|
+
"updatedBy": {
|
|
1006
|
+
"$ref": "#/definitions/actor"
|
|
1007
|
+
},
|
|
1008
|
+
"type": {
|
|
1009
|
+
"type": "string",
|
|
1010
|
+
"const": "EMAIL"
|
|
1011
|
+
},
|
|
1012
|
+
"emailContentId": {
|
|
1013
|
+
"type": "string"
|
|
1014
|
+
}
|
|
1015
|
+
},
|
|
1016
|
+
"required": [
|
|
1017
|
+
"id",
|
|
1018
|
+
"fileName",
|
|
1019
|
+
"fileSizeBytes",
|
|
1020
|
+
"fileMimeType",
|
|
1021
|
+
"fileExtension",
|
|
1022
|
+
"createdAt",
|
|
1023
|
+
"createdBy",
|
|
1024
|
+
"updatedAt",
|
|
1025
|
+
"updatedBy",
|
|
1026
|
+
"type",
|
|
1027
|
+
"emailContentId"
|
|
1028
|
+
],
|
|
1029
|
+
"additionalProperties": true
|
|
1030
|
+
},
|
|
1031
|
+
"componentTextSize": {
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|
1032
|
+
"type": "string",
|
|
1033
|
+
"enum": ["S", "M", "L", "UNKNOWN_COMPONENT_TEXT_SIZE"]
|
|
1034
|
+
},
|
|
1035
|
+
"componentTextColor": {
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|
1036
|
+
"type": "string",
|
|
1037
|
+
"enum": ["NORMAL", "MUTED", "SUCCESS", "WARNING", "ERROR", "UNKNOWN_COMPONENT_TEXT_COLOR"]
|
|
1038
|
+
},
|
|
1039
|
+
"componentPlainTextSize": {
|
|
1040
|
+
"type": "string",
|
|
1041
|
+
"enum": ["S", "M", "L", "UNKNOWN_COMPONENT_PLAIN_TEXT_SIZE"]
|
|
1042
|
+
},
|
|
1043
|
+
"componentPlainTextColor": {
|
|
1044
|
+
"type": "string",
|
|
1045
|
+
"enum": [
|
|
1046
|
+
"NORMAL",
|
|
1047
|
+
"MUTED",
|
|
1048
|
+
"SUCCESS",
|
|
1049
|
+
"WARNING",
|
|
1050
|
+
"ERROR",
|
|
1051
|
+
"UNKNOWN_COMPONENT_PLAIN_TEXT_COLOR"
|
|
1052
|
+
]
|
|
1053
|
+
},
|
|
1054
|
+
"componentSpacerSize": {
|
|
1055
|
+
"type": "string",
|
|
1056
|
+
"enum": ["XS", "S", "M", "L", "XL", "UNKNOWN_COMPONENT_SPACER_SIZE"]
|
|
1057
|
+
},
|
|
1058
|
+
"componentDividerSpacingSize": {
|
|
1059
|
+
"type": "string",
|
|
1060
|
+
"enum": ["XS", "S", "M", "L", "XL", "UNKNOWN_COMPONENT_DIVIDER_SPACING_SIZE"]
|
|
1061
|
+
},
|
|
1062
|
+
"componentBadgeColor": {
|
|
1063
|
+
"type": "string",
|
|
1064
|
+
"enum": ["GREY", "GREEN", "YELLOW", "RED", "BLUE", "UNKNOWN_COMPONENT_BADGE_COLOR"]
|
|
1065
|
+
},
|
|
1066
|
+
"componentText": {
|
|
1067
|
+
"type": "object",
|
|
1068
|
+
"properties": {
|
|
1069
|
+
"type": {
|
|
1070
|
+
"type": "string",
|
|
1071
|
+
"const": "text"
|
|
1072
|
+
},
|
|
1073
|
+
"textSize": {
|
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1510
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1511
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1512
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1516
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|
|
1801
|
+
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|
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1802
|
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1803
|
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{
|
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1804
|
+
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1805
|
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1806
|
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1807
|
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|
|
1808
|
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"const": "THREAD_DISCUSSION_RESOLVED"
|
|
1809
|
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|
|
1810
|
+
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|
1811
|
+
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|
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1812
|
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1813
|
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|
|
1814
|
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|
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1815
|
+
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|
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1816
|
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1817
|
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1818
|
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1819
|
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1820
|
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1821
|
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1822
|
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|
1823
|
+
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|
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1824
|
+
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1825
|
+
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1826
|
+
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|
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1827
|
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1828
|
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1829
|
+
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1830
|
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1831
|
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1832
|
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1833
|
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1834
|
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1835
|
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1836
|
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"ENUM",
|
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1837
|
+
"NUMBER",
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|
1838
|
+
"CURRENCY",
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|
1839
|
+
"DATE",
|
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1840
|
+
"UNKNOWN_THREAD_FIELD_SCHEMA_TYPE"
|
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1841
|
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]
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1842
|
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1843
|
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1844
|
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1845
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1846
|
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1847
|
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1848
|
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1849
|
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1850
|
+
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1851
|
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1852
|
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1853
|
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1854
|
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1855
|
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1856
|
+
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1857
|
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1858
|
+
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|
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1859
|
+
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1860
|
+
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|
1861
|
+
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|
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1862
|
+
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1863
|
+
"updatedAt": {
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|
1864
|
+
"$ref": "#/definitions/datetime"
|
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1865
|
+
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1866
|
+
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|
1867
|
+
"$ref": "#/definitions/actor"
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1868
|
+
}
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1869
|
+
},
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|
1870
|
+
"required": [
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1871
|
+
"id",
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1872
|
+
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1873
|
+
"key",
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|
1874
|
+
"type",
|
|
1875
|
+
"stringValue",
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|
1876
|
+
"booleanValue",
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|
1877
|
+
"createdAt",
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|
1878
|
+
"createdBy",
|
|
1879
|
+
"updatedAt",
|
|
1880
|
+
"updatedBy"
|
|
1881
|
+
],
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|
1882
|
+
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|
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1883
|
+
},
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1884
|
+
"thread": {
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|
1885
|
+
"type": "object",
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1886
|
+
"properties": {
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|
1887
|
+
"id": {
|
|
1888
|
+
"$ref": "#/definitions/id"
|
|
1889
|
+
},
|
|
1890
|
+
"customer": {
|
|
1891
|
+
"$ref": "#/definitions/customer"
|
|
1892
|
+
},
|
|
1893
|
+
"title": {
|
|
1894
|
+
"type": "string",
|
|
1895
|
+
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|
1896
|
+
"maxLength": 500
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1897
|
+
},
|
|
1898
|
+
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|
|
1899
|
+
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|
|
1900
|
+
{
|
|
1901
|
+
"type": "string",
|
|
1902
|
+
"maxLength": 500
|
|
1903
|
+
},
|
|
1904
|
+
{
|
|
1905
|
+
"type": "null"
|
|
1906
|
+
}
|
|
1907
|
+
],
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|
1908
|
+
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|
|
1909
|
+
},
|
|
1910
|
+
"priority": {
|
|
1911
|
+
"$ref": "#/definitions/threadPriority"
|
|
1912
|
+
},
|
|
1913
|
+
"externalId": {
|
|
1914
|
+
"anyOf": [
|
|
1915
|
+
{
|
|
1916
|
+
"type": "string",
|
|
1917
|
+
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|
|
1918
|
+
"maxLength": 500
|
|
1919
|
+
},
|
|
1920
|
+
{
|
|
1921
|
+
"type": "null"
|
|
1922
|
+
}
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|
1923
|
+
]
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|
1924
|
+
},
|
|
1925
|
+
"status": {
|
|
1926
|
+
"$ref": "#/definitions/threadStatus"
|
|
1927
|
+
},
|
|
1928
|
+
"statusChangedAt": {
|
|
1929
|
+
"$ref": "#/definitions/datetime"
|
|
1930
|
+
},
|
|
1931
|
+
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|
|
1932
|
+
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|
|
1933
|
+
{
|
|
1934
|
+
"$ref": "#/definitions/actor"
|
|
1935
|
+
},
|
|
1936
|
+
{
|
|
1937
|
+
"type": "null"
|
|
1938
|
+
}
|
|
1939
|
+
],
|
|
1940
|
+
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|
|
1941
|
+
},
|
|
1942
|
+
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|
|
1943
|
+
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|
|
1944
|
+
{
|
|
1945
|
+
"$ref": "#/definitions/threadStatusDetail"
|
|
1946
|
+
},
|
|
1947
|
+
{
|
|
1948
|
+
"type": "null"
|
|
1949
|
+
}
|
|
1950
|
+
]
|
|
1951
|
+
},
|
|
1952
|
+
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|
|
1953
|
+
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|
|
1954
|
+
{
|
|
1955
|
+
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|
|
1956
|
+
},
|
|
1957
|
+
{
|
|
1958
|
+
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|
|
1959
|
+
}
|
|
1960
|
+
]
|
|
1961
|
+
},
|
|
1962
|
+
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|
|
1963
|
+
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|
|
1964
|
+
{
|
|
1965
|
+
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|
|
1966
|
+
},
|
|
1967
|
+
{
|
|
1968
|
+
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|
|
1969
|
+
}
|
|
1970
|
+
]
|
|
1971
|
+
},
|
|
1972
|
+
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|
|
1973
|
+
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|
|
1974
|
+
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|
|
1975
|
+
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|
|
1976
|
+
},
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|
1977
|
+
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1978
|
+
},
|
|
1979
|
+
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|
1980
|
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|
1981
|
+
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|
|
1982
|
+
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1983
|
+
}
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1984
|
+
},
|
|
1985
|
+
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1986
|
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|
1987
|
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{
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|
1988
|
+
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1989
|
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},
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1990
|
+
{
|
|
1991
|
+
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1992
|
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}
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1993
|
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1994
|
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1995
|
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1996
|
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1997
|
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|
1998
|
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1999
|
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},
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2000
|
+
{
|
|
2001
|
+
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2002
|
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2003
|
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2004
|
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2005
|
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2006
|
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2007
|
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2008
|
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2009
|
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2010
|
+
{
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|
2011
|
+
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2012
|
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2013
|
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|
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2014
|
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|
|
2015
|
+
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2016
|
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|
2017
|
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|
|
2018
|
+
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2019
|
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|
|
2020
|
+
{
|
|
2021
|
+
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2022
|
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2023
|
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2024
|
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2025
|
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2026
|
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|
2027
|
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2028
|
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2029
|
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2030
|
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2031
|
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2032
|
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2033
|
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2034
|
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2035
|
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2036
|
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2037
|
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2038
|
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2039
|
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2040
|
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2041
|
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2042
|
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2043
|
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2044
|
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2045
|
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2046
|
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2047
|
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2048
|
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2049
|
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2050
|
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2051
|
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2052
|
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2053
|
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2054
|
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2055
|
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2056
|
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2057
|
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2058
|
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2059
|
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2060
|
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2061
|
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2062
|
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2063
|
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2064
|
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2065
|
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2066
|
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2067
|
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2068
|
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2069
|
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2070
|
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2071
|
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2072
|
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2073
|
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2074
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2075
|
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2076
|
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2077
|
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2078
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2079
|
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2080
|
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2081
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2082
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2083
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2084
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2085
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2086
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2087
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2088
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2089
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2090
|
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2091
|
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2092
|
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2093
|
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2094
|
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2095
|
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2096
|
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2097
|
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2098
|
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|
2099
|
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|
|
2100
|
+
"type": "object",
|
|
2101
|
+
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|
|
2102
|
+
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|
2103
|
+
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2104
|
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2105
|
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|
2106
|
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|
2107
|
+
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2108
|
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2109
|
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|
2110
|
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2111
|
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|
2112
|
+
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|
2113
|
+
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|
2114
|
+
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|
2115
|
+
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2116
|
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2117
|
+
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2118
|
+
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|
2119
|
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2120
|
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2121
|
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2122
|
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2123
|
+
{
|
|
2124
|
+
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2125
|
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2126
|
+
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|
2127
|
+
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|
2128
|
+
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|
2129
|
+
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|
|
2130
|
+
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2131
|
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|
2132
|
+
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|
2133
|
+
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|
|
2134
|
+
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|
|
2135
|
+
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|
|
2136
|
+
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|
|
2137
|
+
"const": "email"
|
|
2138
|
+
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|
|
2139
|
+
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|
|
2140
|
+
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|
|
2141
|
+
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|
|
2142
|
+
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|
|
2143
|
+
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|
|
2144
|
+
},
|
|
2145
|
+
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|
|
2146
|
+
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|
|
2147
|
+
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|
|
2148
|
+
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|
2149
|
+
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|
|
2150
|
+
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|
|
2151
|
+
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|
|
2152
|
+
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|
|
2153
|
+
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|
|
2154
|
+
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|
2155
|
+
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|
|
2156
|
+
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|
|
2157
|
+
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|
|
2158
|
+
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|
|
2159
|
+
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|
|
2160
|
+
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|
2161
|
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|
2162
|
+
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|
|
2163
|
+
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|
|
2164
|
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|
2165
|
+
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|
|
2166
|
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|
2167
|
+
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|
2168
|
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|
|
2169
|
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|
2170
|
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"type": ["string", "null"]
|
|
2171
|
+
},
|
|
2172
|
+
"hasMoreMarkdownContent": {
|
|
2173
|
+
"type": "boolean"
|
|
2174
|
+
},
|
|
2175
|
+
"authenticity": {
|
|
2176
|
+
"$ref": "#/definitions/emailAuthenticity"
|
|
2177
|
+
},
|
|
2178
|
+
"sentAt": {
|
|
2179
|
+
"anyOf": [
|
|
2180
|
+
{
|
|
2181
|
+
"$ref": "#/definitions/datetime"
|
|
2182
|
+
},
|
|
2183
|
+
{
|
|
2184
|
+
"type": "null"
|
|
2185
|
+
}
|
|
2186
|
+
]
|
|
2187
|
+
},
|
|
2188
|
+
"receivedAt": {
|
|
2189
|
+
"anyOf": [
|
|
2190
|
+
{
|
|
2191
|
+
"$ref": "#/definitions/datetime"
|
|
2192
|
+
},
|
|
2193
|
+
{
|
|
2194
|
+
"type": "null"
|
|
2195
|
+
}
|
|
2196
|
+
]
|
|
2197
|
+
},
|
|
2198
|
+
"attachments": {
|
|
2199
|
+
"type": "array",
|
|
2200
|
+
"items": {
|
|
2201
|
+
"$ref": "#/definitions/emailEntryAttachment"
|
|
2202
|
+
}
|
|
2203
|
+
},
|
|
2204
|
+
"inReplyToEmailId": {
|
|
2205
|
+
"type": ["string", "null"]
|
|
2206
|
+
},
|
|
2207
|
+
"isStartOfThread": {
|
|
2208
|
+
"type": "boolean"
|
|
2209
|
+
}
|
|
2210
|
+
},
|
|
2211
|
+
"required": [
|
|
2212
|
+
"entryType",
|
|
2213
|
+
"emailId",
|
|
2214
|
+
"to",
|
|
2215
|
+
"from",
|
|
2216
|
+
"additionalRecipients",
|
|
2217
|
+
"hiddenRecipients",
|
|
2218
|
+
"subject",
|
|
2219
|
+
"textContent",
|
|
2220
|
+
"hasMoreTextContent",
|
|
2221
|
+
"markdownContent",
|
|
2222
|
+
"hasMoreMarkdownContent",
|
|
2223
|
+
"authenticity",
|
|
2224
|
+
"sentAt",
|
|
2225
|
+
"receivedAt",
|
|
2226
|
+
"attachments",
|
|
2227
|
+
"inReplyToEmailId",
|
|
2228
|
+
"isStartOfThread"
|
|
2229
|
+
],
|
|
2230
|
+
"additionalProperties": true
|
|
2231
|
+
},
|
|
2232
|
+
"customEntry": {
|
|
2233
|
+
"type": "object",
|
|
2234
|
+
"properties": {
|
|
2235
|
+
"entryType": {
|
|
2236
|
+
"type": "string",
|
|
2237
|
+
"const": "custom"
|
|
2238
|
+
},
|
|
2239
|
+
"externalId": {
|
|
2240
|
+
"anyOf": [
|
|
2241
|
+
{
|
|
2242
|
+
"type": "string",
|
|
2243
|
+
"minLength": 1,
|
|
2244
|
+
"maxLength": 500
|
|
2245
|
+
},
|
|
2246
|
+
{
|
|
2247
|
+
"type": "null"
|
|
2248
|
+
}
|
|
2249
|
+
]
|
|
2250
|
+
},
|
|
2251
|
+
"title": {
|
|
2252
|
+
"type": "string",
|
|
2253
|
+
"maxLength": 500
|
|
2254
|
+
},
|
|
2255
|
+
"type": {
|
|
2256
|
+
"type": ["string", "null"]
|
|
2257
|
+
},
|
|
2258
|
+
"components": {
|
|
2259
|
+
"type": "array",
|
|
2260
|
+
"items": {
|
|
2261
|
+
"$ref": "#/definitions/component"
|
|
2262
|
+
}
|
|
2263
|
+
},
|
|
2264
|
+
"attachments": {
|
|
2265
|
+
"type": "array",
|
|
2266
|
+
"items": {
|
|
2267
|
+
"$ref": "#/definitions/customEntryAttachment"
|
|
2268
|
+
}
|
|
2269
|
+
}
|
|
2270
|
+
},
|
|
2271
|
+
"required": ["entryType", "externalId", "title", "type", "components", "attachments"],
|
|
2272
|
+
"additionalProperties": true
|
|
2273
|
+
},
|
|
2274
|
+
"timelineEntry": {
|
|
2275
|
+
"type": "object",
|
|
2276
|
+
"properties": {
|
|
2277
|
+
"id": {
|
|
2278
|
+
"$ref": "#/definitions/id"
|
|
2279
|
+
},
|
|
2280
|
+
"customerId": {
|
|
2281
|
+
"$ref": "#/definitions/id"
|
|
2282
|
+
},
|
|
2283
|
+
"threadId": {
|
|
2284
|
+
"anyOf": [
|
|
2285
|
+
{
|
|
2286
|
+
"$ref": "#/definitions/id"
|
|
2287
|
+
},
|
|
2288
|
+
{
|
|
2289
|
+
"type": "null"
|
|
2290
|
+
}
|
|
2291
|
+
],
|
|
2292
|
+
"default": null
|
|
2293
|
+
},
|
|
2294
|
+
"timestamp": {
|
|
2295
|
+
"$ref": "#/definitions/datetime"
|
|
2296
|
+
},
|
|
2297
|
+
"actor": {
|
|
2298
|
+
"$ref": "#/definitions/actor"
|
|
2299
|
+
},
|
|
2300
|
+
"entry": {
|
|
2301
|
+
"anyOf": [
|
|
2302
|
+
{
|
|
2303
|
+
"type": "object",
|
|
2304
|
+
"properties": {
|
|
2305
|
+
"entryType": {
|
|
2306
|
+
"type": "string",
|
|
2307
|
+
"const": "UNKNOWN"
|
|
2308
|
+
}
|
|
2309
|
+
},
|
|
2310
|
+
"required": ["entryType"],
|
|
2311
|
+
"additionalProperties": true
|
|
2312
|
+
},
|
|
2313
|
+
{
|
|
2314
|
+
"$ref": "#/definitions/noteEntry"
|
|
2315
|
+
},
|
|
2316
|
+
{
|
|
2317
|
+
"$ref": "#/definitions/chatEntry"
|
|
2318
|
+
},
|
|
2319
|
+
{
|
|
2320
|
+
"$ref": "#/definitions/emailEntry"
|
|
2321
|
+
},
|
|
2322
|
+
{
|
|
2323
|
+
"$ref": "#/definitions/customEntry"
|
|
2324
|
+
}
|
|
2325
|
+
]
|
|
2326
|
+
}
|
|
2327
|
+
},
|
|
2328
|
+
"required": ["id", "customerId", "timestamp", "actor", "entry"],
|
|
2329
|
+
"additionalProperties": true
|
|
2330
|
+
},
|
|
2331
|
+
"serviceLevelAgreementStatusDetail": {
|
|
2332
|
+
"anyOf": [
|
|
2333
|
+
{
|
|
2334
|
+
"type": "object",
|
|
2335
|
+
"properties": {
|
|
2336
|
+
"status": {
|
|
2337
|
+
"type": "string",
|
|
2338
|
+
"const": "UNKNOWN"
|
|
2339
|
+
}
|
|
2340
|
+
},
|
|
2341
|
+
"required": ["status"],
|
|
2342
|
+
"additionalProperties": true
|
|
2343
|
+
},
|
|
2344
|
+
{
|
|
2345
|
+
"type": "object",
|
|
2346
|
+
"properties": {
|
|
2347
|
+
"breachTime": {
|
|
2348
|
+
"$ref": "#/definitions/datetime"
|
|
2349
|
+
},
|
|
2350
|
+
"status": {
|
|
2351
|
+
"type": "string",
|
|
2352
|
+
"const": "PENDING"
|
|
2353
|
+
}
|
|
2354
|
+
},
|
|
2355
|
+
"required": ["breachTime", "status"],
|
|
2356
|
+
"additionalProperties": true
|
|
2357
|
+
},
|
|
2358
|
+
{
|
|
2359
|
+
"type": "object",
|
|
2360
|
+
"properties": {
|
|
2361
|
+
"achievedAt": {
|
|
2362
|
+
"$ref": "#/definitions/datetime"
|
|
2363
|
+
},
|
|
2364
|
+
"status": {
|
|
2365
|
+
"type": "string",
|
|
2366
|
+
"const": "ACHIEVED"
|
|
2367
|
+
}
|
|
2368
|
+
},
|
|
2369
|
+
"required": ["achievedAt", "status"],
|
|
2370
|
+
"additionalProperties": true
|
|
2371
|
+
},
|
|
2372
|
+
{
|
|
2373
|
+
"type": "object",
|
|
2374
|
+
"properties": {
|
|
2375
|
+
"breachTime": {
|
|
2376
|
+
"$ref": "#/definitions/datetime"
|
|
2377
|
+
},
|
|
2378
|
+
"status": {
|
|
2379
|
+
"type": "string",
|
|
2380
|
+
"const": "IMMINENT_BREACH"
|
|
2381
|
+
}
|
|
2382
|
+
},
|
|
2383
|
+
"required": ["breachTime", "status"],
|
|
2384
|
+
"additionalProperties": true
|
|
2385
|
+
},
|
|
2386
|
+
{
|
|
2387
|
+
"type": "object",
|
|
2388
|
+
"properties": {
|
|
2389
|
+
"breachedAt": {
|
|
2390
|
+
"$ref": "#/definitions/datetime"
|
|
2391
|
+
},
|
|
2392
|
+
"status": {
|
|
2393
|
+
"type": "string",
|
|
2394
|
+
"const": "BREACHING"
|
|
2395
|
+
}
|
|
2396
|
+
},
|
|
2397
|
+
"required": ["breachedAt", "status"],
|
|
2398
|
+
"additionalProperties": true
|
|
2399
|
+
},
|
|
2400
|
+
{
|
|
2401
|
+
"type": "object",
|
|
2402
|
+
"properties": {
|
|
2403
|
+
"breachedAt": {
|
|
2404
|
+
"$ref": "#/definitions/datetime"
|
|
2405
|
+
},
|
|
2406
|
+
"completedAt": {
|
|
2407
|
+
"$ref": "#/definitions/datetime"
|
|
2408
|
+
},
|
|
2409
|
+
"status": {
|
|
2410
|
+
"type": "string",
|
|
2411
|
+
"const": "BREACHED"
|
|
2412
|
+
}
|
|
2413
|
+
},
|
|
2414
|
+
"required": ["breachedAt", "completedAt", "status"],
|
|
2415
|
+
"additionalProperties": true
|
|
2416
|
+
},
|
|
2417
|
+
{
|
|
2418
|
+
"type": "object",
|
|
2419
|
+
"properties": {
|
|
2420
|
+
"cancelledAt": {
|
|
2421
|
+
"$ref": "#/definitions/datetime"
|
|
2422
|
+
},
|
|
2423
|
+
"status": {
|
|
2424
|
+
"type": "string",
|
|
2425
|
+
"const": "CANCELLED"
|
|
2426
|
+
}
|
|
2427
|
+
},
|
|
2428
|
+
"required": ["cancelledAt", "status"],
|
|
2429
|
+
"additionalProperties": true
|
|
2430
|
+
}
|
|
2431
|
+
]
|
|
2432
|
+
},
|
|
2433
|
+
"serviceLevelAgreement": {
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|
2434
|
+
"anyOf": [
|
|
2435
|
+
{
|
|
2436
|
+
"type": "object",
|
|
2437
|
+
"properties": {
|
|
2438
|
+
"type": {
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|
2439
|
+
"type": "string",
|
|
2440
|
+
"const": "UNKNOWN"
|
|
2441
|
+
}
|
|
2442
|
+
},
|
|
2443
|
+
"required": ["type"],
|
|
2444
|
+
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|
|
2445
|
+
},
|
|
2446
|
+
{
|
|
2447
|
+
"type": "object",
|
|
2448
|
+
"properties": {
|
|
2449
|
+
"id": {
|
|
2450
|
+
"$ref": "#/definitions/id"
|
|
2451
|
+
},
|
|
2452
|
+
"tier": {
|
|
2453
|
+
"$ref": "#/definitions/tier"
|
|
2454
|
+
},
|
|
2455
|
+
"useBusinessHoursOnly": {
|
|
2456
|
+
"type": "boolean"
|
|
2457
|
+
},
|
|
2458
|
+
"threadPriorityFilter": {
|
|
2459
|
+
"$ref": "#/definitions/threadPriorityFilter"
|
|
2460
|
+
},
|
|
2461
|
+
"createdAt": {
|
|
2462
|
+
"$ref": "#/definitions/datetime"
|
|
2463
|
+
},
|
|
2464
|
+
"createdBy": {
|
|
2465
|
+
"$ref": "#/definitions/internalActor"
|
|
2466
|
+
},
|
|
2467
|
+
"updatedAt": {
|
|
2468
|
+
"$ref": "#/definitions/datetime"
|
|
2469
|
+
},
|
|
2470
|
+
"updatedBy": {
|
|
2471
|
+
"$ref": "#/definitions/internalActor"
|
|
2472
|
+
},
|
|
2473
|
+
"type": {
|
|
2474
|
+
"type": "string",
|
|
2475
|
+
"const": "FIRST_RESPONSE_TIME"
|
|
2476
|
+
},
|
|
2477
|
+
"firstResponseTimeMinutes": {
|
|
2478
|
+
"type": "number"
|
|
2479
|
+
}
|
|
2480
|
+
},
|
|
2481
|
+
"required": [
|
|
2482
|
+
"id",
|
|
2483
|
+
"tier",
|
|
2484
|
+
"useBusinessHoursOnly",
|
|
2485
|
+
"threadPriorityFilter",
|
|
2486
|
+
"createdAt",
|
|
2487
|
+
"createdBy",
|
|
2488
|
+
"updatedAt",
|
|
2489
|
+
"updatedBy",
|
|
2490
|
+
"type",
|
|
2491
|
+
"firstResponseTimeMinutes"
|
|
2492
|
+
],
|
|
2493
|
+
"additionalProperties": true
|
|
2494
|
+
},
|
|
2495
|
+
{
|
|
2496
|
+
"type": "object",
|
|
2497
|
+
"properties": {
|
|
2498
|
+
"id": {
|
|
2499
|
+
"$ref": "#/definitions/id"
|
|
2500
|
+
},
|
|
2501
|
+
"tier": {
|
|
2502
|
+
"$ref": "#/definitions/tier"
|
|
2503
|
+
},
|
|
2504
|
+
"useBusinessHoursOnly": {
|
|
2505
|
+
"$ref": "#/definitions/serviceLevelAgreement/anyOf/1/properties/useBusinessHoursOnly"
|
|
2506
|
+
},
|
|
2507
|
+
"threadPriorityFilter": {
|
|
2508
|
+
"$ref": "#/definitions/threadPriorityFilter"
|
|
2509
|
+
},
|
|
2510
|
+
"createdAt": {
|
|
2511
|
+
"$ref": "#/definitions/datetime"
|
|
2512
|
+
},
|
|
2513
|
+
"createdBy": {
|
|
2514
|
+
"$ref": "#/definitions/internalActor"
|
|
2515
|
+
},
|
|
2516
|
+
"updatedAt": {
|
|
2517
|
+
"$ref": "#/definitions/datetime"
|
|
2518
|
+
},
|
|
2519
|
+
"updatedBy": {
|
|
2520
|
+
"$ref": "#/definitions/internalActor"
|
|
2521
|
+
},
|
|
2522
|
+
"type": {
|
|
2523
|
+
"type": "string",
|
|
2524
|
+
"const": "NEXT_RESPONSE_TIME"
|
|
2525
|
+
},
|
|
2526
|
+
"nextResponseTimeMinutes": {
|
|
2527
|
+
"type": "number"
|
|
2528
|
+
}
|
|
2529
|
+
},
|
|
2530
|
+
"required": [
|
|
2531
|
+
"id",
|
|
2532
|
+
"tier",
|
|
2533
|
+
"useBusinessHoursOnly",
|
|
2534
|
+
"threadPriorityFilter",
|
|
2535
|
+
"createdAt",
|
|
2536
|
+
"createdBy",
|
|
2537
|
+
"updatedAt",
|
|
2538
|
+
"updatedBy",
|
|
2539
|
+
"type",
|
|
2540
|
+
"nextResponseTimeMinutes"
|
|
2541
|
+
],
|
|
2542
|
+
"additionalProperties": true
|
|
2543
|
+
}
|
|
2544
|
+
]
|
|
2545
|
+
},
|
|
2546
|
+
"slackMessage": {
|
|
2547
|
+
"type": "object",
|
|
2548
|
+
"properties": {
|
|
2549
|
+
"timelineEntryId": {
|
|
2550
|
+
"$ref": "#/definitions/id"
|
|
2551
|
+
},
|
|
2552
|
+
"id": {
|
|
2553
|
+
"$ref": "#/definitions/id"
|
|
2554
|
+
},
|
|
2555
|
+
"text": {
|
|
2556
|
+
"type": "string"
|
|
2557
|
+
},
|
|
2558
|
+
"resolvedText": {
|
|
2559
|
+
"type": "string",
|
|
2560
|
+
"default": ""
|
|
2561
|
+
},
|
|
2562
|
+
"attachments": {
|
|
2563
|
+
"type": "array",
|
|
2564
|
+
"items": {
|
|
2565
|
+
"$ref": "#/definitions/attachment"
|
|
2566
|
+
}
|
|
2567
|
+
},
|
|
2568
|
+
"slackChannelId": {
|
|
2569
|
+
"type": "string"
|
|
2570
|
+
},
|
|
2571
|
+
"slackChannelName": {
|
|
2572
|
+
"type": "string"
|
|
2573
|
+
},
|
|
2574
|
+
"slackMessageLink": {
|
|
2575
|
+
"type": "string"
|
|
2576
|
+
},
|
|
2577
|
+
"slackReactions": {
|
|
2578
|
+
"type": "array",
|
|
2579
|
+
"items": {
|
|
2580
|
+
"type": "object",
|
|
2581
|
+
"properties": {
|
|
2582
|
+
"name": {
|
|
2583
|
+
"type": "string"
|
|
2584
|
+
},
|
|
2585
|
+
"actors": {
|
|
2586
|
+
"type": "array",
|
|
2587
|
+
"items": {
|
|
2588
|
+
"type": "object",
|
|
2589
|
+
"properties": {
|
|
2590
|
+
"actorId": {
|
|
2591
|
+
"$ref": "#/definitions/id"
|
|
2592
|
+
},
|
|
2593
|
+
"actorType": {
|
|
2594
|
+
"$ref": "#/definitions/threadMessageInfo/properties/actorType/anyOf/0"
|
|
2595
|
+
},
|
|
2596
|
+
"slackUserId": {
|
|
2597
|
+
"type": "string"
|
|
2598
|
+
}
|
|
2599
|
+
},
|
|
2600
|
+
"required": ["actorId", "actorType", "slackUserId"],
|
|
2601
|
+
"additionalProperties": true
|
|
2602
|
+
}
|
|
2603
|
+
},
|
|
2604
|
+
"imageUrl": {
|
|
2605
|
+
"anyOf": [
|
|
2606
|
+
{
|
|
2607
|
+
"type": "string",
|
|
2608
|
+
"format": "uri"
|
|
2609
|
+
},
|
|
2610
|
+
{
|
|
2611
|
+
"type": "null"
|
|
2612
|
+
}
|
|
2613
|
+
],
|
|
2614
|
+
"default": null
|
|
2615
|
+
}
|
|
2616
|
+
},
|
|
2617
|
+
"required": ["name", "actors"],
|
|
2618
|
+
"additionalProperties": true
|
|
2619
|
+
},
|
|
2620
|
+
"default": []
|
|
2621
|
+
},
|
|
2622
|
+
"createdAt": {
|
|
2623
|
+
"$ref": "#/definitions/datetime"
|
|
2624
|
+
},
|
|
2625
|
+
"createdBy": {
|
|
2626
|
+
"$ref": "#/definitions/actor"
|
|
2627
|
+
},
|
|
2628
|
+
"updatedAt": {
|
|
2629
|
+
"$ref": "#/definitions/datetime"
|
|
2630
|
+
},
|
|
2631
|
+
"updatedBy": {
|
|
2632
|
+
"$ref": "#/definitions/actor"
|
|
2633
|
+
}
|
|
2634
|
+
},
|
|
2635
|
+
"required": [
|
|
2636
|
+
"timelineEntryId",
|
|
2637
|
+
"id",
|
|
2638
|
+
"text",
|
|
2639
|
+
"attachments",
|
|
2640
|
+
"slackChannelId",
|
|
2641
|
+
"slackChannelName",
|
|
2642
|
+
"slackMessageLink",
|
|
2643
|
+
"createdAt",
|
|
2644
|
+
"createdBy",
|
|
2645
|
+
"updatedAt",
|
|
2646
|
+
"updatedBy"
|
|
2647
|
+
],
|
|
2648
|
+
"additionalProperties": true
|
|
2649
|
+
},
|
|
2650
|
+
"slackReactionChange": {
|
|
2651
|
+
"type": "object",
|
|
2652
|
+
"properties": {
|
|
2653
|
+
"changeType": {
|
|
2654
|
+
"type": "string",
|
|
2655
|
+
"enum": ["ADDED", "REMOVED", "UNKNOWN_SLACK_REACTION_CHANGE_TYPE"]
|
|
2656
|
+
},
|
|
2657
|
+
"reaction": {
|
|
2658
|
+
"$ref": "#/definitions/slackMessage/properties/slackReactions/items"
|
|
2659
|
+
}
|
|
2660
|
+
},
|
|
2661
|
+
"required": ["changeType", "reaction"],
|
|
2662
|
+
"additionalProperties": true
|
|
2663
|
+
},
|
|
2664
|
+
"discordMessage": {
|
|
2665
|
+
"type": "object",
|
|
2666
|
+
"properties": {
|
|
2667
|
+
"timelineEntryId": {
|
|
2668
|
+
"$ref": "#/definitions/id"
|
|
2669
|
+
},
|
|
2670
|
+
"id": {
|
|
2671
|
+
"$ref": "#/definitions/id"
|
|
2672
|
+
},
|
|
2673
|
+
"discordGuildId": {
|
|
2674
|
+
"type": "string"
|
|
2675
|
+
},
|
|
2676
|
+
"discordChannelId": {
|
|
2677
|
+
"type": "string"
|
|
2678
|
+
},
|
|
2679
|
+
"discordThreadId": {
|
|
2680
|
+
"type": "string"
|
|
2681
|
+
},
|
|
2682
|
+
"discordId": {
|
|
2683
|
+
"type": "string"
|
|
2684
|
+
},
|
|
2685
|
+
"discordTimestamp": {
|
|
2686
|
+
"$ref": "#/definitions/datetime"
|
|
2687
|
+
},
|
|
2688
|
+
"textContent": {
|
|
2689
|
+
"type": "string"
|
|
2690
|
+
},
|
|
2691
|
+
"attachments": {
|
|
2692
|
+
"type": "array",
|
|
2693
|
+
"items": {
|
|
2694
|
+
"$ref": "#/definitions/attachment"
|
|
2695
|
+
},
|
|
2696
|
+
"default": []
|
|
2697
|
+
},
|
|
2698
|
+
"lastEditedOnDiscordAt": {
|
|
2699
|
+
"anyOf": [
|
|
2700
|
+
{
|
|
2701
|
+
"$ref": "#/definitions/datetime"
|
|
2702
|
+
},
|
|
2703
|
+
{
|
|
2704
|
+
"type": "null"
|
|
2705
|
+
}
|
|
2706
|
+
],
|
|
2707
|
+
"default": null
|
|
2708
|
+
},
|
|
2709
|
+
"deletedOnDiscordAt": {
|
|
2710
|
+
"anyOf": [
|
|
2711
|
+
{
|
|
2712
|
+
"$ref": "#/definitions/datetime"
|
|
2713
|
+
},
|
|
2714
|
+
{
|
|
2715
|
+
"type": "null"
|
|
2716
|
+
}
|
|
2717
|
+
],
|
|
2718
|
+
"default": null
|
|
2719
|
+
},
|
|
2720
|
+
"createdAt": {
|
|
2721
|
+
"$ref": "#/definitions/datetime"
|
|
2722
|
+
},
|
|
2723
|
+
"createdBy": {
|
|
2724
|
+
"$ref": "#/definitions/actor"
|
|
2725
|
+
},
|
|
2726
|
+
"updatedAt": {
|
|
2727
|
+
"$ref": "#/definitions/datetime"
|
|
2728
|
+
},
|
|
2729
|
+
"updatedBy": {
|
|
2730
|
+
"$ref": "#/definitions/actor"
|
|
2731
|
+
}
|
|
2732
|
+
},
|
|
2733
|
+
"required": [
|
|
2734
|
+
"timelineEntryId",
|
|
2735
|
+
"id",
|
|
2736
|
+
"discordGuildId",
|
|
2737
|
+
"discordChannelId",
|
|
2738
|
+
"discordThreadId",
|
|
2739
|
+
"discordId",
|
|
2740
|
+
"discordTimestamp",
|
|
2741
|
+
"textContent",
|
|
2742
|
+
"createdAt",
|
|
2743
|
+
"createdBy",
|
|
2744
|
+
"updatedAt",
|
|
2745
|
+
"updatedBy"
|
|
2746
|
+
],
|
|
2747
|
+
"additionalProperties": true
|
|
2748
|
+
},
|
|
2749
|
+
"msTeamsMessage": {
|
|
2750
|
+
"type": "object",
|
|
2751
|
+
"properties": {
|
|
2752
|
+
"timelineEntryId": {
|
|
2753
|
+
"$ref": "#/definitions/id"
|
|
2754
|
+
},
|
|
2755
|
+
"threadId": {
|
|
2756
|
+
"$ref": "#/definitions/id"
|
|
2757
|
+
},
|
|
2758
|
+
"msTeamsMessageId": {
|
|
2759
|
+
"type": "string"
|
|
2760
|
+
},
|
|
2761
|
+
"type": {
|
|
2762
|
+
"anyOf": [
|
|
2763
|
+
{
|
|
2764
|
+
"type": "string",
|
|
2765
|
+
"enum": ["INBOUND", "OUTBOUND", "UNKNOWN_MS_TEAMS_MESSAGE_TYPE"]
|
|
2766
|
+
},
|
|
2767
|
+
{
|
|
2768
|
+
"type": "null"
|
|
2769
|
+
}
|
|
2770
|
+
]
|
|
2771
|
+
},
|
|
2772
|
+
"text": {
|
|
2773
|
+
"type": "string"
|
|
2774
|
+
},
|
|
2775
|
+
"attachments": {
|
|
2776
|
+
"type": "array",
|
|
2777
|
+
"items": {
|
|
2778
|
+
"$ref": "#/definitions/attachment"
|
|
2779
|
+
}
|
|
2780
|
+
},
|
|
2781
|
+
"lastEditedOnMsTeamsAt": {
|
|
2782
|
+
"anyOf": [
|
|
2783
|
+
{
|
|
2784
|
+
"$ref": "#/definitions/datetime"
|
|
2785
|
+
},
|
|
2786
|
+
{
|
|
2787
|
+
"type": "null"
|
|
2788
|
+
}
|
|
2789
|
+
]
|
|
2790
|
+
},
|
|
2791
|
+
"deletedOnMsTeamsAt": {
|
|
2792
|
+
"anyOf": [
|
|
2793
|
+
{
|
|
2794
|
+
"$ref": "#/definitions/datetime"
|
|
2795
|
+
},
|
|
2796
|
+
{
|
|
2797
|
+
"type": "null"
|
|
2798
|
+
}
|
|
2799
|
+
]
|
|
2800
|
+
},
|
|
2801
|
+
"createdAt": {
|
|
2802
|
+
"$ref": "#/definitions/datetime"
|
|
2803
|
+
},
|
|
2804
|
+
"createdBy": {
|
|
2805
|
+
"$ref": "#/definitions/actor"
|
|
2806
|
+
},
|
|
2807
|
+
"updatedAt": {
|
|
2808
|
+
"$ref": "#/definitions/datetime"
|
|
2809
|
+
},
|
|
2810
|
+
"updatedBy": {
|
|
2811
|
+
"$ref": "#/definitions/actor"
|
|
2812
|
+
}
|
|
2813
|
+
},
|
|
2814
|
+
"required": [
|
|
2815
|
+
"timelineEntryId",
|
|
2816
|
+
"threadId",
|
|
2817
|
+
"msTeamsMessageId",
|
|
2818
|
+
"type",
|
|
2819
|
+
"text",
|
|
2820
|
+
"attachments",
|
|
2821
|
+
"lastEditedOnMsTeamsAt",
|
|
2822
|
+
"deletedOnMsTeamsAt",
|
|
2823
|
+
"createdAt",
|
|
2824
|
+
"createdBy",
|
|
2825
|
+
"updatedAt",
|
|
2826
|
+
"updatedBy"
|
|
2827
|
+
],
|
|
2828
|
+
"additionalProperties": true
|
|
2829
|
+
},
|
|
2830
|
+
"customerChangedPayload": {
|
|
2831
|
+
"type": "object",
|
|
2832
|
+
"properties": {
|
|
2833
|
+
"changeType": {
|
|
2834
|
+
"type": "string",
|
|
2835
|
+
"enum": ["ADDED", "UPDATED"]
|
|
2836
|
+
},
|
|
2837
|
+
"eventType": {
|
|
2838
|
+
"type": "string",
|
|
2839
|
+
"const": "customer.customer_changed"
|
|
2840
|
+
},
|
|
2841
|
+
"customer": {
|
|
2842
|
+
"$ref": "#/definitions/customer"
|
|
2843
|
+
},
|
|
2844
|
+
"previousCustomer": {
|
|
2845
|
+
"anyOf": [
|
|
2846
|
+
{
|
|
2847
|
+
"$ref": "#/definitions/customer"
|
|
2848
|
+
},
|
|
2849
|
+
{
|
|
2850
|
+
"type": "null"
|
|
2851
|
+
}
|
|
2852
|
+
]
|
|
2853
|
+
}
|
|
2854
|
+
},
|
|
2855
|
+
"required": ["changeType", "eventType", "customer", "previousCustomer"],
|
|
2856
|
+
"additionalProperties": true,
|
|
2857
|
+
"description": "A customer has been created or updated"
|
|
2858
|
+
},
|
|
2859
|
+
"timelineEntryChangedPayload": {
|
|
2860
|
+
"type": "object",
|
|
2861
|
+
"properties": {
|
|
2862
|
+
"eventType": {
|
|
2863
|
+
"type": "string",
|
|
2864
|
+
"const": "timeline.timeline_entry_changed"
|
|
2865
|
+
},
|
|
2866
|
+
"previousTimelineEntry": {
|
|
2867
|
+
"anyOf": [
|
|
2868
|
+
{
|
|
2869
|
+
"$ref": "#/definitions/timelineEntry"
|
|
2870
|
+
},
|
|
2871
|
+
{
|
|
2872
|
+
"type": "null"
|
|
2873
|
+
}
|
|
2874
|
+
],
|
|
2875
|
+
"description": "null if changeType=ADDED"
|
|
2876
|
+
},
|
|
2877
|
+
"timelineEntry": {
|
|
2878
|
+
"anyOf": [
|
|
2879
|
+
{
|
|
2880
|
+
"$ref": "#/definitions/timelineEntry"
|
|
2881
|
+
},
|
|
2882
|
+
{
|
|
2883
|
+
"type": "null"
|
|
2884
|
+
}
|
|
2885
|
+
],
|
|
2886
|
+
"description": "null if changeType=REMOVED"
|
|
2887
|
+
},
|
|
2888
|
+
"changeType": {
|
|
2889
|
+
"type": "string",
|
|
2890
|
+
"enum": ["ADDED", "UPDATED", "REMOVED"]
|
|
2891
|
+
}
|
|
2892
|
+
},
|
|
2893
|
+
"required": ["eventType", "previousTimelineEntry", "timelineEntry", "changeType"],
|
|
2894
|
+
"additionalProperties": true,
|
|
2895
|
+
"description": "A timeline entry has been added, updated or removed"
|
|
2896
|
+
},
|
|
2897
|
+
"webhookMetadata": {
|
|
2898
|
+
"type": "object",
|
|
2899
|
+
"properties": {
|
|
2900
|
+
"webhookTargetId": {
|
|
2901
|
+
"$ref": "#/definitions/id"
|
|
2902
|
+
},
|
|
2903
|
+
"webhookTargetVersion": {
|
|
2904
|
+
"type": "string",
|
|
2905
|
+
"const": "2026-04-21"
|
|
2906
|
+
},
|
|
2907
|
+
"webhookDeliveryAttemptId": {
|
|
2908
|
+
"$ref": "#/definitions/id"
|
|
2909
|
+
},
|
|
2910
|
+
"webhookDeliveryAttemptNumber": {
|
|
2911
|
+
"type": "integer",
|
|
2912
|
+
"exclusiveMinimum": 0
|
|
2913
|
+
},
|
|
2914
|
+
"webhookDeliveryAttemptTimestamp": {
|
|
2915
|
+
"$ref": "#/definitions/datetime"
|
|
2916
|
+
}
|
|
2917
|
+
},
|
|
2918
|
+
"required": [
|
|
2919
|
+
"webhookTargetId",
|
|
2920
|
+
"webhookTargetVersion",
|
|
2921
|
+
"webhookDeliveryAttemptId",
|
|
2922
|
+
"webhookDeliveryAttemptNumber",
|
|
2923
|
+
"webhookDeliveryAttemptTimestamp"
|
|
2924
|
+
],
|
|
2925
|
+
"additionalProperties": true
|
|
2926
|
+
},
|
|
2927
|
+
"customerGroupMembershipsChangedPayload": {
|
|
2928
|
+
"type": "object",
|
|
2929
|
+
"properties": {
|
|
2930
|
+
"eventType": {
|
|
2931
|
+
"type": "string",
|
|
2932
|
+
"const": "customer.customer_group_memberships_changed"
|
|
2933
|
+
},
|
|
2934
|
+
"changeType": {
|
|
2935
|
+
"type": "string",
|
|
2936
|
+
"enum": ["ADDED", "REMOVED"]
|
|
2937
|
+
},
|
|
2938
|
+
"customer": {
|
|
2939
|
+
"$ref": "#/definitions/customer"
|
|
2940
|
+
},
|
|
2941
|
+
"previousCustomer": {
|
|
2942
|
+
"$ref": "#/definitions/customer"
|
|
2943
|
+
}
|
|
2944
|
+
},
|
|
2945
|
+
"required": ["eventType", "changeType", "customer", "previousCustomer"],
|
|
2946
|
+
"additionalProperties": true
|
|
2947
|
+
},
|
|
2948
|
+
"customerGroupChangedPayload": {
|
|
2949
|
+
"anyOf": [
|
|
2950
|
+
{
|
|
2951
|
+
"type": "object",
|
|
2952
|
+
"properties": {
|
|
2953
|
+
"changeType": {
|
|
2954
|
+
"type": "string",
|
|
2955
|
+
"const": "ADDED"
|
|
2956
|
+
},
|
|
2957
|
+
"eventType": {
|
|
2958
|
+
"type": "string",
|
|
2959
|
+
"const": "customer.customer_group_changed"
|
|
2960
|
+
},
|
|
2961
|
+
"customerGroup": {
|
|
2962
|
+
"$ref": "#/definitions/customerGroup"
|
|
2963
|
+
}
|
|
2964
|
+
},
|
|
2965
|
+
"required": ["changeType", "eventType", "customerGroup"],
|
|
2966
|
+
"additionalProperties": true
|
|
2967
|
+
},
|
|
2968
|
+
{
|
|
2969
|
+
"type": "object",
|
|
2970
|
+
"properties": {
|
|
2971
|
+
"changeType": {
|
|
2972
|
+
"type": "string",
|
|
2973
|
+
"const": "UPDATED"
|
|
2974
|
+
},
|
|
2975
|
+
"eventType": {
|
|
2976
|
+
"type": "string",
|
|
2977
|
+
"const": "customer.customer_group_changed"
|
|
2978
|
+
},
|
|
2979
|
+
"customerGroup": {
|
|
2980
|
+
"$ref": "#/definitions/customerGroup"
|
|
2981
|
+
},
|
|
2982
|
+
"previousCustomerGroup": {
|
|
2983
|
+
"$ref": "#/definitions/customerGroup"
|
|
2984
|
+
}
|
|
2985
|
+
},
|
|
2986
|
+
"required": ["changeType", "eventType", "customerGroup", "previousCustomerGroup"],
|
|
2987
|
+
"additionalProperties": true
|
|
2988
|
+
},
|
|
2989
|
+
{
|
|
2990
|
+
"type": "object",
|
|
2991
|
+
"properties": {
|
|
2992
|
+
"changeType": {
|
|
2993
|
+
"type": "string",
|
|
2994
|
+
"const": "REMOVED"
|
|
2995
|
+
},
|
|
2996
|
+
"eventType": {
|
|
2997
|
+
"type": "string",
|
|
2998
|
+
"const": "customer.customer_group_changed"
|
|
2999
|
+
},
|
|
3000
|
+
"previousCustomerGroup": {
|
|
3001
|
+
"$ref": "#/definitions/customerGroup"
|
|
3002
|
+
}
|
|
3003
|
+
},
|
|
3004
|
+
"required": ["changeType", "eventType", "previousCustomerGroup"],
|
|
3005
|
+
"additionalProperties": true
|
|
3006
|
+
}
|
|
3007
|
+
]
|
|
3008
|
+
},
|
|
3009
|
+
"threadCreatedPublicEventPayload": {
|
|
3010
|
+
"type": "object",
|
|
3011
|
+
"properties": {
|
|
3012
|
+
"eventType": {
|
|
3013
|
+
"type": "string",
|
|
3014
|
+
"const": "thread.thread_created"
|
|
3015
|
+
},
|
|
3016
|
+
"thread": {
|
|
3017
|
+
"$ref": "#/definitions/thread"
|
|
3018
|
+
}
|
|
3019
|
+
},
|
|
3020
|
+
"required": ["eventType", "thread"],
|
|
3021
|
+
"additionalProperties": true
|
|
3022
|
+
},
|
|
3023
|
+
"threadStatusTransitionedPublicEventPayload": {
|
|
3024
|
+
"type": "object",
|
|
3025
|
+
"properties": {
|
|
3026
|
+
"eventType": {
|
|
3027
|
+
"type": "string",
|
|
3028
|
+
"const": "thread.thread_status_transitioned"
|
|
3029
|
+
},
|
|
3030
|
+
"previousThread": {
|
|
3031
|
+
"$ref": "#/definitions/thread"
|
|
3032
|
+
},
|
|
3033
|
+
"thread": {
|
|
3034
|
+
"$ref": "#/definitions/thread"
|
|
3035
|
+
}
|
|
3036
|
+
},
|
|
3037
|
+
"required": ["eventType", "previousThread", "thread"],
|
|
3038
|
+
"additionalProperties": true
|
|
3039
|
+
},
|
|
3040
|
+
"threadAssignmentTransitionedPublicEventPayload": {
|
|
3041
|
+
"type": "object",
|
|
3042
|
+
"properties": {
|
|
3043
|
+
"eventType": {
|
|
3044
|
+
"type": "string",
|
|
3045
|
+
"const": "thread.thread_assignment_transitioned"
|
|
3046
|
+
},
|
|
3047
|
+
"previousThread": {
|
|
3048
|
+
"$ref": "#/definitions/thread"
|
|
3049
|
+
},
|
|
3050
|
+
"thread": {
|
|
3051
|
+
"$ref": "#/definitions/thread"
|
|
3052
|
+
}
|
|
3053
|
+
},
|
|
3054
|
+
"required": ["eventType", "previousThread", "thread"],
|
|
3055
|
+
"additionalProperties": true
|
|
3056
|
+
},
|
|
3057
|
+
"threadEmailReceivedPublicEventPayload": {
|
|
3058
|
+
"type": "object",
|
|
3059
|
+
"properties": {
|
|
3060
|
+
"eventType": {
|
|
3061
|
+
"type": "string",
|
|
3062
|
+
"const": "thread.email_received"
|
|
3063
|
+
},
|
|
3064
|
+
"thread": {
|
|
3065
|
+
"$ref": "#/definitions/thread"
|
|
3066
|
+
},
|
|
3067
|
+
"email": {
|
|
3068
|
+
"$ref": "#/definitions/email"
|
|
3069
|
+
}
|
|
3070
|
+
},
|
|
3071
|
+
"required": ["eventType", "thread", "email"],
|
|
3072
|
+
"additionalProperties": true
|
|
3073
|
+
},
|
|
3074
|
+
"threadEmailSentPublicEventPayload": {
|
|
3075
|
+
"type": "object",
|
|
3076
|
+
"properties": {
|
|
3077
|
+
"eventType": {
|
|
3078
|
+
"type": "string",
|
|
3079
|
+
"const": "thread.email_sent"
|
|
3080
|
+
},
|
|
3081
|
+
"thread": {
|
|
3082
|
+
"$ref": "#/definitions/thread"
|
|
3083
|
+
},
|
|
3084
|
+
"email": {
|
|
3085
|
+
"$ref": "#/definitions/email"
|
|
3086
|
+
}
|
|
3087
|
+
},
|
|
3088
|
+
"required": ["eventType", "thread", "email"],
|
|
3089
|
+
"additionalProperties": true
|
|
3090
|
+
},
|
|
3091
|
+
"threadLabelsChangedPublicEventPayload": {
|
|
3092
|
+
"type": "object",
|
|
3093
|
+
"properties": {
|
|
3094
|
+
"eventType": {
|
|
3095
|
+
"type": "string",
|
|
3096
|
+
"const": "thread.thread_labels_changed"
|
|
3097
|
+
},
|
|
3098
|
+
"changeType": {
|
|
3099
|
+
"type": "string",
|
|
3100
|
+
"enum": ["ADDED", "REMOVED"]
|
|
3101
|
+
},
|
|
3102
|
+
"thread": {
|
|
3103
|
+
"$ref": "#/definitions/thread"
|
|
3104
|
+
},
|
|
3105
|
+
"previousThread": {
|
|
3106
|
+
"$ref": "#/definitions/thread"
|
|
3107
|
+
}
|
|
3108
|
+
},
|
|
3109
|
+
"required": ["eventType", "changeType", "thread", "previousThread"],
|
|
3110
|
+
"additionalProperties": true
|
|
3111
|
+
},
|
|
3112
|
+
"threadPriorityChangedPublicEventPayload": {
|
|
3113
|
+
"type": "object",
|
|
3114
|
+
"properties": {
|
|
3115
|
+
"eventType": {
|
|
3116
|
+
"type": "string",
|
|
3117
|
+
"const": "thread.thread_priority_changed"
|
|
3118
|
+
},
|
|
3119
|
+
"previousThread": {
|
|
3120
|
+
"$ref": "#/definitions/thread"
|
|
3121
|
+
},
|
|
3122
|
+
"thread": {
|
|
3123
|
+
"$ref": "#/definitions/thread"
|
|
3124
|
+
}
|
|
3125
|
+
},
|
|
3126
|
+
"required": ["eventType", "previousThread", "thread"],
|
|
3127
|
+
"additionalProperties": true
|
|
3128
|
+
},
|
|
3129
|
+
"threadFieldCreatedPublicEventPayload": {
|
|
3130
|
+
"type": "object",
|
|
3131
|
+
"properties": {
|
|
3132
|
+
"eventType": {
|
|
3133
|
+
"type": "string",
|
|
3134
|
+
"const": "thread.thread_field_created"
|
|
3135
|
+
},
|
|
3136
|
+
"thread": {
|
|
3137
|
+
"$ref": "#/definitions/thread"
|
|
3138
|
+
},
|
|
3139
|
+
"threadField": {
|
|
3140
|
+
"$ref": "#/definitions/threadField"
|
|
3141
|
+
}
|
|
3142
|
+
},
|
|
3143
|
+
"required": ["eventType", "thread", "threadField"],
|
|
3144
|
+
"additionalProperties": true
|
|
3145
|
+
},
|
|
3146
|
+
"threadFieldUpdatedPublicEventPayload": {
|
|
3147
|
+
"type": "object",
|
|
3148
|
+
"properties": {
|
|
3149
|
+
"eventType": {
|
|
3150
|
+
"type": "string",
|
|
3151
|
+
"const": "thread.thread_field_updated"
|
|
3152
|
+
},
|
|
3153
|
+
"thread": {
|
|
3154
|
+
"$ref": "#/definitions/thread"
|
|
3155
|
+
},
|
|
3156
|
+
"previousThreadField": {
|
|
3157
|
+
"$ref": "#/definitions/threadField"
|
|
3158
|
+
},
|
|
3159
|
+
"threadField": {
|
|
3160
|
+
"$ref": "#/definitions/threadField"
|
|
3161
|
+
}
|
|
3162
|
+
},
|
|
3163
|
+
"required": ["eventType", "thread", "previousThreadField", "threadField"],
|
|
3164
|
+
"additionalProperties": true
|
|
3165
|
+
},
|
|
3166
|
+
"threadFieldDeletedPublicEventPayload": {
|
|
3167
|
+
"type": "object",
|
|
3168
|
+
"properties": {
|
|
3169
|
+
"eventType": {
|
|
3170
|
+
"type": "string",
|
|
3171
|
+
"const": "thread.thread_field_deleted"
|
|
3172
|
+
},
|
|
3173
|
+
"thread": {
|
|
3174
|
+
"$ref": "#/definitions/thread"
|
|
3175
|
+
},
|
|
3176
|
+
"previousThreadField": {
|
|
3177
|
+
"$ref": "#/definitions/threadField"
|
|
3178
|
+
}
|
|
3179
|
+
},
|
|
3180
|
+
"required": ["eventType", "thread", "previousThreadField"],
|
|
3181
|
+
"additionalProperties": true
|
|
3182
|
+
},
|
|
3183
|
+
"threadChatSentPublicEventPayload": {
|
|
3184
|
+
"type": "object",
|
|
3185
|
+
"properties": {
|
|
3186
|
+
"eventType": {
|
|
3187
|
+
"type": "string",
|
|
3188
|
+
"const": "thread.chat_sent"
|
|
3189
|
+
},
|
|
3190
|
+
"chat": {
|
|
3191
|
+
"$ref": "#/definitions/chat"
|
|
3192
|
+
},
|
|
3193
|
+
"thread": {
|
|
3194
|
+
"$ref": "#/definitions/thread"
|
|
3195
|
+
}
|
|
3196
|
+
},
|
|
3197
|
+
"required": ["eventType", "chat", "thread"],
|
|
3198
|
+
"additionalProperties": true
|
|
3199
|
+
},
|
|
3200
|
+
"threadChatReceivedPublicEventPayload": {
|
|
3201
|
+
"type": "object",
|
|
3202
|
+
"properties": {
|
|
3203
|
+
"eventType": {
|
|
3204
|
+
"type": "string",
|
|
3205
|
+
"const": "thread.chat_received"
|
|
3206
|
+
},
|
|
3207
|
+
"chat": {
|
|
3208
|
+
"$ref": "#/definitions/chat"
|
|
3209
|
+
},
|
|
3210
|
+
"thread": {
|
|
3211
|
+
"$ref": "#/definitions/thread"
|
|
3212
|
+
}
|
|
3213
|
+
},
|
|
3214
|
+
"required": ["eventType", "chat", "thread"],
|
|
3215
|
+
"additionalProperties": true
|
|
3216
|
+
},
|
|
3217
|
+
"threadNoteCreatedEventPayload": {
|
|
3218
|
+
"type": "object",
|
|
3219
|
+
"properties": {
|
|
3220
|
+
"eventType": {
|
|
3221
|
+
"type": "string",
|
|
3222
|
+
"const": "thread.note_created"
|
|
3223
|
+
},
|
|
3224
|
+
"thread": {
|
|
3225
|
+
"$ref": "#/definitions/thread"
|
|
3226
|
+
},
|
|
3227
|
+
"note": {
|
|
3228
|
+
"type": "object",
|
|
3229
|
+
"properties": {
|
|
3230
|
+
"timelineEntryId": {
|
|
3231
|
+
"$ref": "#/definitions/id"
|
|
3232
|
+
},
|
|
3233
|
+
"id": {
|
|
3234
|
+
"$ref": "#/definitions/id"
|
|
3235
|
+
},
|
|
3236
|
+
"text": {
|
|
3237
|
+
"type": "string",
|
|
3238
|
+
"minLength": 1,
|
|
3239
|
+
"maxLength": 10000
|
|
3240
|
+
},
|
|
3241
|
+
"markdown": {
|
|
3242
|
+
"anyOf": [
|
|
3243
|
+
{
|
|
3244
|
+
"type": "string",
|
|
3245
|
+
"minLength": 1,
|
|
3246
|
+
"maxLength": 10000
|
|
3247
|
+
},
|
|
3248
|
+
{
|
|
3249
|
+
"type": "null"
|
|
3250
|
+
}
|
|
3251
|
+
]
|
|
3252
|
+
},
|
|
3253
|
+
"createdAt": {
|
|
3254
|
+
"$ref": "#/definitions/datetime"
|
|
3255
|
+
},
|
|
3256
|
+
"createdBy": {
|
|
3257
|
+
"$ref": "#/definitions/internalActor"
|
|
3258
|
+
},
|
|
3259
|
+
"updatedAt": {
|
|
3260
|
+
"$ref": "#/definitions/datetime"
|
|
3261
|
+
},
|
|
3262
|
+
"updatedBy": {
|
|
3263
|
+
"$ref": "#/definitions/internalActor"
|
|
3264
|
+
},
|
|
3265
|
+
"deletedAt": {
|
|
3266
|
+
"$ref": "#/definitions/nullableDatetime"
|
|
3267
|
+
},
|
|
3268
|
+
"deletedBy": {
|
|
3269
|
+
"$ref": "#/definitions/nullableInternalActor"
|
|
3270
|
+
}
|
|
3271
|
+
},
|
|
3272
|
+
"required": [
|
|
3273
|
+
"timelineEntryId",
|
|
3274
|
+
"id",
|
|
3275
|
+
"text",
|
|
3276
|
+
"markdown",
|
|
3277
|
+
"createdAt",
|
|
3278
|
+
"createdBy",
|
|
3279
|
+
"updatedAt",
|
|
3280
|
+
"updatedBy",
|
|
3281
|
+
"deletedAt",
|
|
3282
|
+
"deletedBy"
|
|
3283
|
+
],
|
|
3284
|
+
"additionalProperties": true
|
|
3285
|
+
}
|
|
3286
|
+
},
|
|
3287
|
+
"required": ["eventType", "thread", "note"],
|
|
3288
|
+
"additionalProperties": true
|
|
3289
|
+
},
|
|
3290
|
+
"threadServiceLevelAgreementStatusTransitionedPayload": {
|
|
3291
|
+
"type": "object",
|
|
3292
|
+
"properties": {
|
|
3293
|
+
"eventType": {
|
|
3294
|
+
"type": "string",
|
|
3295
|
+
"const": "thread.service_level_agreement_status_transitioned"
|
|
3296
|
+
},
|
|
3297
|
+
"thread": {
|
|
3298
|
+
"$ref": "#/definitions/thread"
|
|
3299
|
+
},
|
|
3300
|
+
"serviceLevelAgreement": {
|
|
3301
|
+
"$ref": "#/definitions/serviceLevelAgreement"
|
|
3302
|
+
},
|
|
3303
|
+
"previousServiceLevelAgreementStatusDetail": {
|
|
3304
|
+
"$ref": "#/definitions/serviceLevelAgreementStatusDetail"
|
|
3305
|
+
},
|
|
3306
|
+
"serviceLevelAgreementStatusDetail": {
|
|
3307
|
+
"$ref": "#/definitions/serviceLevelAgreementStatusDetail"
|
|
3308
|
+
}
|
|
3309
|
+
},
|
|
3310
|
+
"required": [
|
|
3311
|
+
"eventType",
|
|
3312
|
+
"thread",
|
|
3313
|
+
"serviceLevelAgreement",
|
|
3314
|
+
"previousServiceLevelAgreementStatusDetail",
|
|
3315
|
+
"serviceLevelAgreementStatusDetail"
|
|
3316
|
+
],
|
|
3317
|
+
"additionalProperties": true
|
|
3318
|
+
},
|
|
3319
|
+
"threadSlackMessageReceivedEventPayload": {
|
|
3320
|
+
"type": "object",
|
|
3321
|
+
"properties": {
|
|
3322
|
+
"eventType": {
|
|
3323
|
+
"type": "string",
|
|
3324
|
+
"const": "thread.slack_message_received"
|
|
3325
|
+
},
|
|
3326
|
+
"thread": {
|
|
3327
|
+
"$ref": "#/definitions/thread"
|
|
3328
|
+
},
|
|
3329
|
+
"slackMessage": {
|
|
3330
|
+
"$ref": "#/definitions/slackMessage"
|
|
3331
|
+
}
|
|
3332
|
+
},
|
|
3333
|
+
"required": ["eventType", "thread", "slackMessage"],
|
|
3334
|
+
"additionalProperties": true
|
|
3335
|
+
},
|
|
3336
|
+
"threadSlackMessageSentEventPayload": {
|
|
3337
|
+
"type": "object",
|
|
3338
|
+
"properties": {
|
|
3339
|
+
"eventType": {
|
|
3340
|
+
"type": "string",
|
|
3341
|
+
"const": "thread.slack_message_sent"
|
|
3342
|
+
},
|
|
3343
|
+
"thread": {
|
|
3344
|
+
"$ref": "#/definitions/thread"
|
|
3345
|
+
},
|
|
3346
|
+
"slackMessage": {
|
|
3347
|
+
"$ref": "#/definitions/slackMessage"
|
|
3348
|
+
}
|
|
3349
|
+
},
|
|
3350
|
+
"required": ["eventType", "thread", "slackMessage"],
|
|
3351
|
+
"additionalProperties": true
|
|
3352
|
+
},
|
|
3353
|
+
"threadSlackMessageUpdatedEventPayload": {
|
|
3354
|
+
"type": "object",
|
|
3355
|
+
"properties": {
|
|
3356
|
+
"eventType": {
|
|
3357
|
+
"type": "string",
|
|
3358
|
+
"const": "thread.slack_message_updated"
|
|
3359
|
+
},
|
|
3360
|
+
"changeType": {
|
|
3361
|
+
"type": "string",
|
|
3362
|
+
"enum": [
|
|
3363
|
+
"MESSAGE_EDITED",
|
|
3364
|
+
"MESSAGE_DELETED",
|
|
3365
|
+
"REACTIONS_CHANGED",
|
|
3366
|
+
"UNKNOWN_SLACK_MESSAGE_CHANGE_TYPE"
|
|
3367
|
+
],
|
|
3368
|
+
"default": "UNKNOWN_SLACK_MESSAGE_CHANGE_TYPE"
|
|
3369
|
+
},
|
|
3370
|
+
"thread": {
|
|
3371
|
+
"$ref": "#/definitions/thread"
|
|
3372
|
+
},
|
|
3373
|
+
"slackMessage": {
|
|
3374
|
+
"$ref": "#/definitions/slackMessage"
|
|
3375
|
+
},
|
|
3376
|
+
"reactionChange": {
|
|
3377
|
+
"anyOf": [
|
|
3378
|
+
{
|
|
3379
|
+
"$ref": "#/definitions/slackReactionChange"
|
|
3380
|
+
},
|
|
3381
|
+
{
|
|
3382
|
+
"type": "null"
|
|
3383
|
+
}
|
|
3384
|
+
],
|
|
3385
|
+
"default": null
|
|
3386
|
+
}
|
|
3387
|
+
},
|
|
3388
|
+
"required": ["eventType", "thread", "slackMessage"],
|
|
3389
|
+
"additionalProperties": true
|
|
3390
|
+
},
|
|
3391
|
+
"threadDiscordMessageReceivedEventPayload": {
|
|
3392
|
+
"type": "object",
|
|
3393
|
+
"properties": {
|
|
3394
|
+
"eventType": {
|
|
3395
|
+
"type": "string",
|
|
3396
|
+
"const": "thread.discord_message_received"
|
|
3397
|
+
},
|
|
3398
|
+
"thread": {
|
|
3399
|
+
"$ref": "#/definitions/thread"
|
|
3400
|
+
},
|
|
3401
|
+
"discordMessage": {
|
|
3402
|
+
"$ref": "#/definitions/discordMessage"
|
|
3403
|
+
}
|
|
3404
|
+
},
|
|
3405
|
+
"required": ["eventType", "thread", "discordMessage"],
|
|
3406
|
+
"additionalProperties": true
|
|
3407
|
+
},
|
|
3408
|
+
"threadDiscordMessageSentEventPayload": {
|
|
3409
|
+
"type": "object",
|
|
3410
|
+
"properties": {
|
|
3411
|
+
"eventType": {
|
|
3412
|
+
"type": "string",
|
|
3413
|
+
"const": "thread.discord_message_sent"
|
|
3414
|
+
},
|
|
3415
|
+
"thread": {
|
|
3416
|
+
"$ref": "#/definitions/thread"
|
|
3417
|
+
},
|
|
3418
|
+
"discordMessage": {
|
|
3419
|
+
"$ref": "#/definitions/discordMessage"
|
|
3420
|
+
}
|
|
3421
|
+
},
|
|
3422
|
+
"required": ["eventType", "thread", "discordMessage"],
|
|
3423
|
+
"additionalProperties": true
|
|
3424
|
+
},
|
|
3425
|
+
"threadDiscordMessageUpdatedEventPayload": {
|
|
3426
|
+
"type": "object",
|
|
3427
|
+
"properties": {
|
|
3428
|
+
"eventType": {
|
|
3429
|
+
"type": "string",
|
|
3430
|
+
"const": "thread.discord_message_updated"
|
|
3431
|
+
},
|
|
3432
|
+
"thread": {
|
|
3433
|
+
"$ref": "#/definitions/thread"
|
|
3434
|
+
},
|
|
3435
|
+
"discordMessage": {
|
|
3436
|
+
"$ref": "#/definitions/discordMessage"
|
|
3437
|
+
}
|
|
3438
|
+
},
|
|
3439
|
+
"required": ["eventType", "thread", "discordMessage"],
|
|
3440
|
+
"additionalProperties": true
|
|
3441
|
+
},
|
|
3442
|
+
"threadMSTeamsMessageReceivedEventPayload": {
|
|
3443
|
+
"type": "object",
|
|
3444
|
+
"properties": {
|
|
3445
|
+
"eventType": {
|
|
3446
|
+
"type": "string",
|
|
3447
|
+
"const": "thread.ms_teams_message_received"
|
|
3448
|
+
},
|
|
3449
|
+
"thread": {
|
|
3450
|
+
"$ref": "#/definitions/thread"
|
|
3451
|
+
},
|
|
3452
|
+
"msTeamsMessage": {
|
|
3453
|
+
"$ref": "#/definitions/msTeamsMessage"
|
|
3454
|
+
}
|
|
3455
|
+
},
|
|
3456
|
+
"required": ["eventType", "thread", "msTeamsMessage"],
|
|
3457
|
+
"additionalProperties": true
|
|
3458
|
+
},
|
|
3459
|
+
"threadMSTeamsMessageSentEventPayload": {
|
|
3460
|
+
"type": "object",
|
|
3461
|
+
"properties": {
|
|
3462
|
+
"eventType": {
|
|
3463
|
+
"type": "string",
|
|
3464
|
+
"const": "thread.ms_teams_message_sent"
|
|
3465
|
+
},
|
|
3466
|
+
"thread": {
|
|
3467
|
+
"$ref": "#/definitions/thread"
|
|
3468
|
+
},
|
|
3469
|
+
"msTeamsMessage": {
|
|
3470
|
+
"$ref": "#/definitions/msTeamsMessage"
|
|
3471
|
+
}
|
|
3472
|
+
},
|
|
3473
|
+
"required": ["eventType", "thread", "msTeamsMessage"],
|
|
3474
|
+
"additionalProperties": true
|
|
3475
|
+
},
|
|
3476
|
+
"customerCreatedPublicEventPayload": {
|
|
3477
|
+
"type": "object",
|
|
3478
|
+
"properties": {
|
|
3479
|
+
"eventType": {
|
|
3480
|
+
"type": "string",
|
|
3481
|
+
"const": "customer.customer_created"
|
|
3482
|
+
},
|
|
3483
|
+
"customer": {
|
|
3484
|
+
"$ref": "#/definitions/customer"
|
|
3485
|
+
}
|
|
3486
|
+
},
|
|
3487
|
+
"required": ["eventType", "customer"],
|
|
3488
|
+
"additionalProperties": true,
|
|
3489
|
+
"description": "A customer has been created"
|
|
3490
|
+
},
|
|
3491
|
+
"customerUpdatedPublicEventPayload": {
|
|
3492
|
+
"type": "object",
|
|
3493
|
+
"properties": {
|
|
3494
|
+
"eventType": {
|
|
3495
|
+
"type": "string",
|
|
3496
|
+
"const": "customer.customer_updated"
|
|
3497
|
+
},
|
|
3498
|
+
"customer": {
|
|
3499
|
+
"$ref": "#/definitions/customer"
|
|
3500
|
+
},
|
|
3501
|
+
"previousCustomer": {
|
|
3502
|
+
"$ref": "#/definitions/customer"
|
|
3503
|
+
}
|
|
3504
|
+
},
|
|
3505
|
+
"required": ["eventType", "customer", "previousCustomer"],
|
|
3506
|
+
"additionalProperties": true,
|
|
3507
|
+
"description": "A customer has been updated"
|
|
3508
|
+
},
|
|
3509
|
+
"customerDeletedPublicEventPayload": {
|
|
3510
|
+
"type": "object",
|
|
3511
|
+
"properties": {
|
|
3512
|
+
"eventType": {
|
|
3513
|
+
"type": "string",
|
|
3514
|
+
"const": "customer.customer_deleted"
|
|
3515
|
+
},
|
|
3516
|
+
"previousCustomer": {
|
|
3517
|
+
"$ref": "#/definitions/customer"
|
|
3518
|
+
}
|
|
3519
|
+
},
|
|
3520
|
+
"required": ["eventType", "previousCustomer"],
|
|
3521
|
+
"additionalProperties": true,
|
|
3522
|
+
"description": "A customer has been deleted"
|
|
3523
|
+
},
|
|
3524
|
+
"threadTenantUpdatedPublicEventPayload": {
|
|
3525
|
+
"type": "object",
|
|
3526
|
+
"properties": {
|
|
3527
|
+
"eventType": {
|
|
3528
|
+
"type": "string",
|
|
3529
|
+
"const": "thread.thread_tenant_updated"
|
|
3530
|
+
},
|
|
3531
|
+
"previousThread": {
|
|
3532
|
+
"$ref": "#/definitions/thread"
|
|
3533
|
+
},
|
|
3534
|
+
"thread": {
|
|
3535
|
+
"$ref": "#/definitions/thread"
|
|
3536
|
+
},
|
|
3537
|
+
"previousTenant": {
|
|
3538
|
+
"anyOf": [
|
|
3539
|
+
{
|
|
3540
|
+
"type": "object",
|
|
3541
|
+
"properties": {
|
|
3542
|
+
"id": {
|
|
3543
|
+
"$ref": "#/definitions/id"
|
|
3544
|
+
},
|
|
3545
|
+
"workspaceId": {
|
|
3546
|
+
"$ref": "#/definitions/id"
|
|
3547
|
+
},
|
|
3548
|
+
"name": {
|
|
3549
|
+
"type": "string"
|
|
3550
|
+
},
|
|
3551
|
+
"externalId": {
|
|
3552
|
+
"type": "string"
|
|
3553
|
+
},
|
|
3554
|
+
"url": {
|
|
3555
|
+
"type": ["string", "null"]
|
|
3556
|
+
},
|
|
3557
|
+
"source": {
|
|
3558
|
+
"type": "string",
|
|
3559
|
+
"enum": ["api", "salesforce", "hubspot", "UNKNOWN_TENANT_SOURCE"],
|
|
3560
|
+
"default": "api"
|
|
3561
|
+
},
|
|
3562
|
+
"createdAt": {
|
|
3563
|
+
"$ref": "#/definitions/datetime"
|
|
3564
|
+
},
|
|
3565
|
+
"createdBy": {
|
|
3566
|
+
"$ref": "#/definitions/actor"
|
|
3567
|
+
},
|
|
3568
|
+
"updatedAt": {
|
|
3569
|
+
"$ref": "#/definitions/datetime"
|
|
3570
|
+
},
|
|
3571
|
+
"updatedBy": {
|
|
3572
|
+
"$ref": "#/definitions/actor"
|
|
3573
|
+
}
|
|
3574
|
+
},
|
|
3575
|
+
"required": [
|
|
3576
|
+
"id",
|
|
3577
|
+
"workspaceId",
|
|
3578
|
+
"name",
|
|
3579
|
+
"externalId",
|
|
3580
|
+
"url",
|
|
3581
|
+
"createdAt",
|
|
3582
|
+
"createdBy",
|
|
3583
|
+
"updatedAt",
|
|
3584
|
+
"updatedBy"
|
|
3585
|
+
],
|
|
3586
|
+
"additionalProperties": true
|
|
3587
|
+
},
|
|
3588
|
+
{
|
|
3589
|
+
"type": "null"
|
|
3590
|
+
}
|
|
3591
|
+
]
|
|
3592
|
+
},
|
|
3593
|
+
"tenant": {
|
|
3594
|
+
"anyOf": [
|
|
3595
|
+
{
|
|
3596
|
+
"$ref": "#/definitions/threadTenantUpdatedPublicEventPayload/properties/previousTenant/anyOf/0"
|
|
3597
|
+
},
|
|
3598
|
+
{
|
|
3599
|
+
"type": "null"
|
|
3600
|
+
}
|
|
3601
|
+
]
|
|
3602
|
+
}
|
|
3603
|
+
},
|
|
3604
|
+
"required": ["eventType", "previousThread", "thread", "previousTenant", "tenant"],
|
|
3605
|
+
"additionalProperties": true
|
|
3606
|
+
}
|
|
3607
|
+
},
|
|
3608
|
+
"$schema": "http://json-schema.org/draft-07/schema#"
|
|
3609
|
+
}
|